Service History 801

Near Austin, TX 78733
Paul
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I installed the tub sound shield. I tested the machine and it is working as designed and sounds normal. Call complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 07/01/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on job for complaints of not starting. Ran diagnostics and no code test cycle ran and operation normal. No leaks detected at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/01/2019
WASHER LG WM2277HS/01 Arrived on site for unit leaking water at door. The unit is leaking water because the door hinges and the door panel are bent and the door is not closing completely. unit will need both hinges and door.
Near Leander, TX 78641
James
Job Details: 07/01/2019
DRYER WHIRLPOOL WED49STBW Arrived on site and tested operation. I found timer motor not operating and heater has failed. Installed new timer and heater. Tested operation and found unit working properly. Job complete
Near New Braunfels, TX 78132
Kevin
Job Details: 07/01/2019
WASHER WHIRLPOOL WTW5000DW Arrived on site and inspected washer and found it squeaks when slowing down from the spin cycle. replaced belt but this did not correct the issue. Attempted to rebuild gear case and motor but found wash plate is seized. wash plate will need to be broken off to replace gear case. Prescreened wash plate did not arrive and will need to be re-ordered.; ordrng 1 W11283592 (WASH PLATE)
Near Temple, TX 76504
Arthur B.
Job Details: 07/01/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F8E1 (Long Fill). Removed console, found connection at harness to valve had came loose on cold water side. Secured harness. Cleared error codes and calibrated unit. Unit completed successfully. Manual tested unit. Unit fills,agitates,drain and spins as intended. No other issues found."
Near New Braunfels, TX 78132
Kevin
Job Details: 07/01/2019
COOKTOP KITCHENAID KICU569XSS00 Arrived on site and found center burner will not boil water at the same time as other burners. Replaced both modules and cooktop is now operating properly. Job complete
Near Burnet, TX 78611
Jonathan
Job Details: 07/01/2019
ICE MACHINE KITCHENAID KUIS18NNXB2 "Arrived on site for ice machine not producing ice. Inspected unit and insulation, found broken wire on cutter grid, due to normal wear and tear. Performed diagnostics mode and checked all other operations and inspected frost pattern on evaporator tray. Found all else tested good. Removed failed cutter grid and installed new. Tested operation, all tested good, no water leaks present."
Near Round Rock, TX 78681
Al
Job Details: 07/01/2019
COOKTOP WHIRLPOOL JGD8130ADB "Arrived to inspect back burners not igniting.Removed the burner assembly and found the igniters would spark when I bridged the gap with my screwdriver, but wouldn’t ignite without the bridge.Disassembled the assembly several times and issues remained.
Near Marble Falls, TX 78654
Cliff
Job Details: 07/01/2019
DISHWASHER GE GDF630PSMSS Arrived on site to diagnose a dishwasher that will not start. Tested unit and found latch assembly separating causing unit not to register that door is closed. Reassembled and repaired latch housing and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78664
Al
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ "Arrived to refrigerator door squeaking.Checked to make sure the unit operates as designed when it comes to cooling and leveling of the unit.He noise continued, so I tightened the screw that connects the wheel to the cabinet and the noise disappeared.Called Whirlpool Tech line and spoke with Kevin to document the issue.
Near Leander, TX 78641
James
Job Details: 07/01/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and tested operation. I found that the right rear burner has a very small flame and all other burners working properly. Inspected orifice and found debris clogging orifice. Cleaned orifice and tested operation. I it tests good. Job complete
Near Austin, TX 78733
Paul
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM00 Arrived onsite for the refrigerator with temps not staying set and freezing product in the RC. I explained to me how to adjust the shutter in the FC and explained this also affects the RC depending on what the RC temp control is set at. I adjusted the FC shutter to minimum and tested the temp in the RC on the lowest shelf where ms stated product was freezing with the control set at the lowest setting. I found the RC getting down to 29 degrees. I replaced the control and the RC thermistor. I tested the unit and it is working as designed. Call complete.
Near Georgetown, TX 78626
Lou
Job Details: 07/01/2019
WASHER WHIRLPOOL WFW6620HC0 "arrived on site to install previously diagnosed and ordered parts. Once the units were unstacked, tested unit in diagnostics and found the dispenser defective. Tested dispenser several times and could not get it to operate properly. ordrng 1 W11316256 (VALVE) and 1 W11318755 (DISPENSER)"
Near Austin, TX 78754
Ron
Job Details: 07/01/2019
MICROWAVE WHIRLPOOL WMH32519CB1 "Arrived onsite for microwave making popping sounds, performed diagnostics found a shorted diode arcing. Replaced diode microwave is running and heating with no issues."
Near Austin, TX 78726
Paul
Job Details: 07/01/2019
WASHER LG WM9000HVA.ASSEEUS Arrived onsite for the washer that will not turn on. I found 122VAC into the filter control but no voltage coming out of it. The filter control will need to be replaced and possibly the main control to complete service.;
Near New Braunfels, TX 78132
Kevin
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KRFF707ESS00 Arrived on site and found ice on left 2 thirds of fresh food evaporator only. Spoke with techline and they recommended replacing evaporator cover and adding screws to the top tabs. No water leaks detected at time of service ; ordrng 1 W11211387 (EVAPORATOR COVER) and 1 WPW10248595 (control)
Near Cedar Park, TX 78613
James
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and tested operation. Customer complaint is of the noise water flowing through water system. I found the water pressure to unit high and water supply line is a vinyl line. Adjusted pressure at wall and tested. Unit tests good. Job complete
Near Austin, TX 78727
Andy
Job Details: 07/01/2019
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site for dishwasher panel not responsive. Tested and inspected unit and found main control shorted out knocking out touch panel. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Lockhart, TX 78644
Scott
Job Details: 07/01/2019
DRYER WHIRLPOOL WED4616FW0 Arrived on site for dead dryer . Found terminal block burned up due to improper instillation of power cord . Replaced 4 prong dryer cord . Apt supplied cord from another dryer to test . All checke good . No lint build up at time of service . Job complete.
Near Leander, TX 78641
James
Job Details: 07/01/2019
WASHER LG WM3370HWA Arrived on site and tested operation. I found that the lights on the console are not coming one but the u it allows the selection of functions. Inspected harness and found to be good. Unit has a failed UI. ; ordrng 1 EBR78534403 (UI)
Near Lockhart, TX 78644
Scott
Job Details: 07/01/2019
REFRIGERATOR KENMORE 106.566965
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/01/2019
DISHWASHER GE GDWT106V00BB arrived on site for broken door handle. Removed and replaced broken door handle. All operations are normal. All water connections are dry.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/01/2019
DISHWASHER IKEA IDT930SAGX0 Arrived onsite for customer complaint of dishwasher shutting off in middle of cycle. Removed front panel and could hear control clicking on and off. Removed and replaced control. Reassembled. Unit now works as intended with no intermittent shutting off. All water connections were dry at time of service.
Near Taylor, TX 76574
Steve C.
Job Details: 07/01/2019
DRYER AMANA NED4655EW1 "Arrived on site for the unit will not start. Tested the unit and found the motor will start by manually rotating the drum. Found the unit will need a new motor, blower wheel and push start switch. ; ordrng 1 WP694089 (wheel)"
Near Cedar Park, TX 78613
James
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL ED5THAXMSOO Arrived on site and inspected unit for leaks. I found ice maker over filled and stuck at calling for water. Inspected drain pan for leaks and valves. I found no water leaks other than the ice maker over filling.Tested operation and found unit working properly. Instructed customer to toss out the first couple of batches from ice maker before using. Job complete
Near , TX 78628
Jonathan
Job Details: 07/01/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave not powering on. Customer stated that had replace the bottom light and after replacing unit would not power on. Performed diagnostics and tested voltage to unit and found 120 volts. Tested noise filter fuse and found opened. Replaced fuse (TS) and tested light. Found light not operating. Tested voltage to light and found control not sending voltage to lamp housing. Will need to replace control to complete repair.and 1 W11342846 (CONTROL)
Near Austin, TX 78749
Luis
Job Details: 07/01/2019
REFRIGERATOR LG LFXS27466S /00 "Arrived on site for failed compressor. Removed failed compressor,installed new compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78757
Paul
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYY04 Arrived onsite for the refrigerator with frost appearing in the RC. I found the RC evaporator covered with ice and frost. The customer chose to defrost it himself. I went over defrost instructions and explained to lay down towels. I checked the drain line and cleared it. I found the fan and thermistors check good. I set the control to a basic defrost. The ice maker is still harvesting ice and I explained that the basic defrost mode would probably stop the frosting. I explained to the customer what to look for and to call back within 30 days if the unit started frosting up again.
Near Austin, TX 78725
Ron
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived onsite for refrigerator freezing items, confirmed items that were freezing were mostly produce on the left hand side where the air coming in from the freezer Instructed on loading items produce away from that area preferably in the crisper drawers and away from the damper that allows freezing air in from the freezer. Due to amount of produce customer uses recommended customer use drawer for produce vs deli. I advised customer may also need to adjust the temps to better suite how they are using the refrigerator. Instruct own how to replace water filter as well. Confirmed temps in the freezer were reading at 5 degrees and refrigerator was reading at 40:but I did have the door opened for period of time. Instructed compressor noise was not operating level as well."
Near , TX 78620
Robert
Job Details: 07/01/2019
DISHWASHER GE GDF510PSMSS Arrived on job to replace panel sent by manufacturer. After replacement test operation. No leaks detected at time of service
Near Georgetown, TX 78628
Joel G.
Job Details: 07/01/2019
OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site to diagnose oven not baking or broiling. Ran diags and normal mode and neither the bake or broil came on. Unit will need the high limit fuse replaced.; ordrng 1 W10741603 (cntrl-elec) and 1 WP4449751 (thrmst-fix)
Near Pflugerville, TX 78660
Andy
Job Details: 07/01/2019
DISHWASHER GE GSD2200G02BB Arrived on site to install previously diagnosed parts. Installed new parts and tested unit. All operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78681
Al
Job Details: 07/01/2019
REFRIGERATOR MAYTAG MRT118FFFE04
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/01/2019
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site to diagnose an ice machine that is producing thin ice. Tested all parts and components and found the reservoir not filling to proper capacity causing early cycling for harvest. Circulation pump, pump harness, control board, and water valve will all need to be replaced to ensure repairs completed on return trip.; ordrng 1 W11126268 (harns-pump)"
Near Cedar Park, TX 78613
James
Job Details: 07/01/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site and tested operation. I found lid lock has failed and unit will not start a cycle. Installed new lid lock and found that the drain pump has failed as well and unit will not drain. Unit will also need new drain pump to repair; ordrng 1 W10906604 (pump-water)
Near Taylor, TX 76574
Andy
Job Details: 07/01/2019
DRYER MAYTAG MEDB835DW4 Arrived on site for dryer making noise in use. Tested and inspected unit and found back panel rubbing on metal. Adjusted and tighten to reduce rubbing. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78681
Al
Job Details: 07/01/2019
DRYER WHIRLPOOL WGD8000BW0 Arrived to inspect dryer with check vent light on.Ran the unit through diagnostic test mode and unit didn’t have any error codes.Ran several temperature readings on the unit and got the following readings Vent off HIGH 202 LOW 127Vent on High 188 Low 111/127Ran test several times and got the same readings.Unit works as designed.
Near Jarrell, TX 76537
Joel G.
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site to diagnose fridge light not coming on. Verified 120 vac at the socket. Replaced light bulb and verified operation. Temps are also fine. Verified no water leaks at time of svc call.
Near Lakeway, TX 78738
Robert
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of temperature too warm. Found evaporator cover frozen. Customer to thaw unit for repairs. ; saved tckt
Near Pflugerville, TX 78660
Andy
Job Details: 07/01/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site for oven that won’t turn off. Tested and inspected unit and found main control as well as UI failed. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78732
Luis
Job Details: 07/01/2019
REFRIGERATOR LG LFX33975ST/05 "Arrived on site for no cool. At time of visit of arrival compressor not running. Removed unit,removed cover compressor powered on for 5 min then shut off diagnosed faulty compressor. Installed new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on. Compressor running unit cooling down. ; used 1 TJ90SF8404 (ACCESS VALVE) from stock"
Near Buda, TX 78610
Brandon
Job Details: 07/01/2019
DRYER MAYTAG MEDB725BW0 "Arrived on site for customer complaint of water in drum when unit was not in use, found faulty water valve, I replaced valve, unit tested good."
Near Austin, TX 78759
Wesley
Job Details: 07/01/2019
WASHER GE GUD27ESSMWW "Arrived onnsite and found complications from off balance and crossed wiring. Repaired wiring at block and leveled, unit is now operating as designed."
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM01 Arrived on site for a no cool condition. Found the unit was totally warm but all functions were running. Found the unit to have a failed compressor. Will also bring fresh food evaporator. Unit needs approval for cost of repair.; ordrng 1 2HOURSEALEDSYSTEM and 1 COSTAPPROVALREQUIRED and 1 SF8404 (VALVE) and 1 W10276644 (compressor) and 1 W11116006 (evaporator)
Near Austin, TX 78747
Leonardo
Job Details: 07/01/2019
RANGE GE PVX7360SJ2SS "Arrived on site and found unit only operational on low and medium speed cycles , and unit fan blade was unbalanced due to missing counter weights. Replaced blower fan WB26X30786 and tested to find unit operates without vibration. Tested unit and found main control panel failing not allowing unit to operate on high speed. Replaced control WB27X27213 tested and found unit operating as designed job complete"
Near Lockhart, TX 78644
Scott
Job Details: 07/01/2019
COOKTOP WHIRLPOOL WFC150M0EB3 "Arrived on site for lg front burner no getting hot , found switch to have failed . Replaced switch . Checked HARNES and element ,both checked normal . Heated burner up . All other burners checke normal. Job complete ."
Near Sunset Valley, TX 78745
Luis
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for weak air flow from ice box fan. Replaced main control and ice box fan,powered unit on tested ice box fan,good strong air flow from ice box fan."
Near Austin, TX 78703
Wesley
Job Details: 07/01/2019
DRYER WHIRLPOOL MED3500FW1 Arrived onnsite and used sound pad to eliminate rattle. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78628
Joel G.
Job Details: 07/01/2019
ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site to diagnose ice machine getting too hot. Ran diags and verified all checked fine except for water coming to unit is very hot. Ice machine is trying to remove excess heat on evaporator due to hot water being supplied to ice machine and causing condenser and compressor to overheat also. Customer will need a plumber to repair water temperature issue going to ice machine. Verified no water leaks at time of svc call. Informed customer that this is where we’ll need to start since it all adds up to water temperature being high causing all issues.
Near Georgetown, TX 78633
Joel G.
Job Details: 07/01/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to diagnose oven not keeping temp. Verified temperature swings out of range. Replaced main board and sensor. Also informed customer of best baking techniques and how oven preheats to allow best temperature while baking. Waiver signed before pulling unit out.
Near Pflugerville, TX 78660
Al
Job Details: 07/01/2019
WASHER MAYTAG MVWC465HW2 Arrived to inspect washer not advancing.Confirmed the complaint and ran diagnostics and unit made a loud grinding noise after draining.Removed and replaced the cam (W10721967 truck stock) actuator and capacitor.Reassembled and tested the unit and unit tested as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE
Near Austin, TX 78758
Andy
Job Details: 07/01/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range smell of gas when in use and outside of oven hot to touch with oven in use. Customer also made aware that there was a quick open flame at knob for rear left burner when she was using it. Tested and inspected unit and found small gas leak at rear left burner valve. Also performed temperature test on oven and found oven sensor misreading and running hot. Manifold assembly will need to be replaced as well as oven sensor Advised customer not to use unit.; ordrng 1 WPW10181986 (SENSOR )
Near Austin, TX 78746
Paul
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the filter housing and tested the dispenser. The dispenser is working as designed. I turned the ice maker on. Call complete.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/01/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to install previous diagnosed parts. Removed unit and both controls with UI. Installed new controls and UI. Tested operation, all tested good at time of service."
Near Hutto, TX 78634
Steve C.
Job Details: 07/01/2019
MICROWAVE WHIRLPOOL WMH1163XVB2 Arrived on site for the unit is making noise when in use. Tested the unit and found the diode arcing And it’s extremely loud. Replace the diode and found the control board is defective.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDT750SAHV0 Arrived on site to diagnose a dishwasher that is not cycling properly. Tested unit and found pump and motor assembly shorted out and not running. Replaced pump and motor assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services for performed.
Near Kyle, TX 78640
Brandon
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF06 "Arrived on site for customer complaint of unit having frost inside freezer section, found right side tracks not closing all the way causing air leak, ordering tracks and brackets. ; ordrng 1 CNOTE (AUTH) and 1 W10330991 (bracket) and 1 W10330993 (bracket) and 2 W10488000 (frz slide rail)s"
Near Austin, TX 78749
Leonardo
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to find unit operating as designed with no stored error codes. Tested unit functions and found unit fills, drains, and washes as designed. No repair needed. Job complete"
Near Buchanan Dam, TX 78609
Cliff
Job Details: 07/01/2019
RANGE UNKNOWN ZDP366NPSS Arrived on site to diagnose a range that is throwing error codes when oven is used. Found airflow switch actuator bent from factory causing blower in unit not to activate airflow switch. Reset switch actuator to the proper position and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78704
Wesley
Job Details: 07/01/2019
DRYER LG DLE2101W Arrived on site and found unit motor failing.
Near Buda, TX 78610
Leonardo
Job Details: 07/01/2019
MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site to find unit door not registering door closed allow operation. Tested to find interlocks failing causing the unit not recognize the door closing. Replaced interlocks tested unit to find operations are as designed. Job complete
Near Kyle, TX 78640
Leonardo
Job Details: 07/01/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and found unit touch pad display failing intermittently. Replaced touch pad display W11296171. Tested unit and found unit operating as designed.
Near Austin, TX 78748
Scott
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 Arrived on site to replaceprevious tech diagnostics . Found fresh food evap covered in frost and room temp. Defrosted evap . Replaced dampener control due to being rusted atmotor and thermistor HARNES . All checked normal on frost paten . Nonwater leaks detected at time of service . Job complete. Replaced rusted ice bin as well.
Near Round Rock, TX 78681
Al
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived to inspect freezer door not closing properly. Confirmed the complaint and noticed the gasket was damaged at the bottom.Removed and replaced the gasket, used my heat gun to form the gasket to the unit.Reassembled and unit now operates as designed.All water lines were dry at the time of service.JOB COMPLETE"
Near Austin, TX 78723
Ron
Job Details: 07/01/2019
DRYER GE GTD42EASJ2WW Arrived.onsite for timer not / not advancing properly in timed dry or auto dry. Customer’s farther made me aware of the history. I advised based on the dryer not advancing in timed dry will be timer related. I advised the Normal Auto Dry cycle has an intergrated extended tumble within that cycle to prevent clothes from getting wrinkled. I advised this keep dryer for a long period of time after cycle has completed typically up to 2 1/2 hrs. I also explained this model did not have physical moisture sensors. Dryer use the control thermostat to advance during auto dry
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL GU2500XTPS1 Arrived on site for unit that will not start and has a blinking clean light. Tested unit and found that the control is not putting power to the heater. The heater is electrically good but is almost about to fail due to hard water buildup.
Near Round Rock, TX 78664
Andy
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78633
Joel G.
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVQ07 Arrived on site to diagnose fridge frost at the bottom of frz. Found gasket warped at the bottom of frz door and causing an air leak. Replaced gasket and defrosted ice and frost. Customer to leave door closed for another 30 mins to allow gasket to form onto cabinet. Verified no water leaks at time of svc.
Near San Marcos, TX 78666
Brandon
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site for customer complaint of unit not heating, this model does not have a place for rinse aid, and it is a plastic tub with no sani rinse option. Heating element tested good, also found the dispenser door spring was not in correct position, I adjusted the door spring, unit tested good. I advised customer of drying expectations."
Near Granger, TX 76530
Joel G.
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL MRT118FFFE00 "Arrived on site to diagnose fridge freezing in ff side and frost on frz evap. 5 inch low side and 85 head pressure. Feel oil coming out from suction in the wall indicating a leak inside the cabinet. Called source, spoke w/ Ed, Verified no water leaks at time of svc call."
Near Austin, TX 78704
Leonardo
Job Details: 07/01/2019
VENTHOOD KITCHENAID KVWB400DSS2 "Arrived on site to find unit not responding. Tested unit to find unit has correct voltage. Tested to find control failing not allowing unit to power on. Replaced WPW10727063, tested to find failure corrected and unit operates as designed. Job complete"
Near Georgetown, TX 78626
Joel G.
Job Details: 07/01/2019
REFRIGERATOR LG LFXS29766S/00 Arrived on site to diagnose fridge not cooling. Verified operation of fans. Discharge on compressor was room temp indicating a faulty compressor not moving refrigerant through system
Near Briarcliff, TX 78669
Leonardo
Job Details: 07/01/2019
VENTHOOD KITCHENAID KVUB606DSS3 "Replaced vent fan motor assembly, found existing fan blade broken missing several blades. Replaced both led lights and unit operating as designed job complete"
Near Meadowlakes, TX 78654
Cliff
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site to diagnose a refrigerator with a door that is not sealing properly. Tested unit and found right side RC door gasket torn. Replaced door gasket and tested unit. Found all is functioning properly at this time.
Near Hutto, TX 78634
Steve C.
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site for the unit is not cooling properly. Found the temperature in the refrigerator section is at 45°. The freezer section is working properly. Found the refrigerator Evaporator cover is covered with solid ice. Tested the unit in diagnostics and Test 39 thermistor short. Found the unit will need a new thermistor, control and fan motor. Advise customer to defrost the units due to solid ice. All water connections were dry at the time of service.; ordrng 1 CNOTE (DEFROST )"
Near Pflugerville, TX 78660
Al
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived to install previously ordered parts.Disassembled the unit and.Removed and replaced the harness kit.Witnessed a beautiful frost pattern on the fresh food evaporator before reassembled the unit.All water lines were dry at the time of service.JOB COMPLETE
Near Temple, TX 76502
Arthur B.
Job Details: 07/01/2019
REFRIGERATOR JENN-AIR JS48NXFXDW01 "Arrived onsite for customer complaint of built in refrigerator cooling issues. When arrived, found RC @35F and FC @ 0F. Did find however upon inspection, RC display is @52F and can not adjust. Unit will need new RC thermistor and control box. All water connections were dry at time of service.; ordrng 1 WP2188820 (temp sensor) and 1 WPW10269711 (contrl-box)"
Near Leander, TX 78641
James
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and tested operation. Customer stated that the unit will go through fazes of making ice and not making ice. Unit is currently making ice so I verified temps and found that the freezer is at 3 degrees and the fresh food is at 39: degrees. Tested ice maker in diagnostics and found no faults. Tested sensors and thermistors and found thermistors tests good and the ice bin sensor tests good. Unit working properly at time of service. Job complete
Near Leander, TX 78641
Lou
Job Details: 07/01/2019
WASHER LG WT5070CW "arrived on site to inspect washer vibration. Upon further inspection, I placed the unit in diagnostics showing no error codes. Unit operated as designed but was vibrating more than it should. Tilted the unit back and found that the rotor nut had backed off approximately 1/4 inch and the rotor was loose. I placed some loctite on the nut and retightened it and tested again. Unit operated as designed with normal vibration. Advised customer of findings/repairs. No water leaks observed during service, job completed."
Near Austin, TX 78737
Robert
Job Details: 07/01/2019
WASHER GE GFWR2700H0WW Arrived on job for complaints of noise and off balance. Removed rear panel and rotor found the seal leaking and has also damaged rotor and stator. ; ordrng 1 CNOTE (2 MAN) and 1 CNOTE (2 HOURS ) and 1 WH01X21994 (seal oring) and 1 WH39X10013 (stator) and 1 WH39X10014 (rotor) and 1 WH45X10136 (tub asm rear)
Near Driftwood, TX 78619
Robert
Job Details: 07/01/2019
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of noise in wash cycle. Ran diagnostics and found that change has dropped into groove between wash plate and basket. Removed change and test. Noise level normal. No leaks detected at time of service.
Near San Marcos, TX 78666
Brandon
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for customer complaint of ice not dispensing, and ice bin not being able to be removed. Found ice maker bail arm will not shut off ice production, and auger motor seized up, also found ice bin not removable without excessive force. Ordering ice bin, ice maker, and auger motor ; ordrng 1 63052A001 (yoke,ice dispenser) and 1 W11185686 (ICE BIN)"
Near Austin, TX 78704
Wesley
Job Details: 07/01/2019
DRYER MAYTAG UNKNOWN Arrived onnsite and found symptom of gas coils failing. Unit heats and then stops and sometimes doesn’t heat. ; ordrng 1 MAYTAGGASCOILKIT (UNKNOWN ) and 1 NOMS (SEE PIC)
Near Austin, TX 78704
Wesley
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Arrived on site and found failed Im valve. Replaced valve. Unit is now operating as designed. Advised customer on repair.
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/01/2019
REFRIGERATOR LG LMXC23746D.ASBCNA0 "Arrived on site to diagnose a refrigerator that is not cooling properly. Unable to get a full diagnosis on the unit today as unit was completely off and has been without power for at least several days. Advised homeowner unit needs to be running at least 24 hours for a proper diagnosis. Will bring compressor, RC evaporator, and filter dryer on return trip if unit does not go properly within 24 hours. Homeowner will leave message with the office if problem persists. Left unit running prior to leaving home. Office to pro-form courtesy call to check on unit on the next business day.; ordrng 1 CNOTES (SEE ATTN NOTE)"
Near Austin, TX 78717
Lou
Job Details: 07/01/2019
WASHER WHIRLPOOL WTW8500DC2 "arrived on site to inspect washer unbalanced. Upon further inspection, I found the unit upstairs and sitting in a drain pan. I tested the unit in diagnostics showing error code F7E9, F0E5 & F0E3. Cleared the codes and continued with testing. Unit operated as designed with no unusual noises or vibration (unbalanced). I tilted the unit back and found where the rotor has been rubbing against the drain pan and leveling feet all the way up. The rubbing and off balance load explains the F7E9 error code. I lowered the feet and leveled the unit and tested again. Unit operated as designed. I recalibrated the unit. No water leaks observed during service. I explained my findings to the customer and made recommendations for use and care. Job completed."
Near Austin, TX 78704
Leonardo
Job Details: 07/01/2019
OVEN KITCHENAID KEBC207KSS05 Arrived on site to find out innermost door glass broken in half. Replaced inner door glass panel WP4449259. Unit operating as designed job complete.Inner door glass WP4449259.
Near Temple, TX 76504
Arthur B.
Job Details: 07/01/2019
DISHWASHER GE GSD2100V55BB Arrived onsite for dealer complaint of dishwasher pump not working. Connected unit to power. Found unit cycles as intended by using timer. Unit is brand new. No other issues found. No water source connected.
Near Austin, TX 78704
Wesley
Job Details: 07/01/2019
REFRIGERATOR MAYTAG MFI2269FRZ Arrived onnsite and replaced icemaker. All checks good. Unit is now operating as designed.
Near Austin, TX 78732
Luis
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue. Found ice build up on fresh food evaporator,defrosted evaporator,installed new harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie. Secured cover with 4 screws. Advised customer on pizza storage compartment that can cause door to appear closed but not sealing correctly. ; used 1 W11033168 (HARNESS ) from stock"
Near Pflugerville, TX 78660
Andy
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived on site for refrigerator with water line issues. Inspected unit and found line going from water valve to ice maker cracked. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near The Hills, TX 78738
Robert
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job to seal cabinet and replace control. Replaced control and removed evaporator cover check placement of sensor and remove ice. Sealed cabinet per TEC line instructions. No leaks detected at time of service.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/01/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for microwave oven combo getting error code F8-E0. Inspected unit and work area. Performed diagnostics mode and verified fault code. Tested cooling fan and found not powering on. Turned breaker off and removed unit. Inspected wire harness and disconnected connectors and inspected. Powered unit to test voltage and found fan operating. Assembled unit and tested. Installed unit and found possible power cord pressuring cabinet and cause interference with cooling fan. Corrected power cord.Preheated oven and tested all other components. All tested good.
Near Austin, TX 78750
Paul
Job Details: 07/01/2019
DISHWASHER KITCHENAID KDTE104ESS1
Near Cedar Park, TX 78613
James
Job Details: 07/01/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and installed new gear case, belt and drive pulley assembly. Ran calibration and auto diagnostics. Unit tests good and all water connections dry at time of service. Job complete"
Near Austin, TX 78750
Paul
Job Details: 07/01/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite for the dishwasher that is still not cleaning the dishes correctly. I ran diagnostics and found an F7E1 error for no heat. I ran the auto cycle while opening and closing the door and found the motor not starting sometimes with 122VAC to it. The pump and motor need to be replaced to complete service.. I replaced the pump and motor. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to install previously diagnosed and ordered parts. I pulled the unit from its space and installed the right side spring and bushing and friction pad and installed the left bushing and friction pad. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78745
Ron
Job Details: 07/01/2019
DRYER ROPER RED4516FW0 "Arrived onsite to install previously ordered drum, installed drum. Dryer tested great"
Near New Braunfels, TX 78132
Kevin
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL KDTE204ESS4 "Arrived on site and found very little water is entering dishwasher. Removed valve and found it is blocked with a slimy film, took pictures. House is on well water recommended to customer that water see inspected before using dishwasher again. Switched out water valve