Arrived on site for fridge section not cooling but the freezer is cooling. I inspected the unit and work area. I gained access to the return vent and found it frozen closed. I inspected the door gasket and found the freezer gasket torn in the bottom left corner allowing air to leak in and cause the return vent to freezer over. I steamed out the return vent and found air flow restored. Job complete.

"Arrived on site to inspect dishwasher not drying. Upon further inspection, I found the heating element was shorted and broken. I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. The unit operated as designed, except for the element. I removed and replaced the element and tested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator with loud fan and ice build up. Upon further inspection, I tested temps in the FC=-9 degrees and RC=42 degrees. I disassembled the RC section and found ice built up on the evap cover on the left side and the evap fan not operating. I removed the back tower to gain access to the fan and found it plugged in but not operating. I was able to get it to jump start and advised the customer that due to the ice accumulation, I would have to have them unplug the unit and allow it to defrost before I could go any further to prevent further damages. I reassembled the unit and no water leaks observed during service. Job completed."

"Arrived on site for LED lights dim . Replaced all light modules under service pointer . All lights are functioning properly. No water leaks detected at time of service. Job complete"

"Arrived on site for washer door staying locked after cycle . Ran diagnostics got 3-1,6-3,5-2 codes . Unit passed diagnostics wash test . No kinks or hole in pressure hose . Did find build up in air bladder . Recommended running clean cycle , before any parts replacement . No water leaks detected at time of service. Job complete

"Arrived on site for washer flashing error code . Ran diagnostics and got ui not communicating with acu , also acu not communicating with UI. Ui has no sounds and buttons would periodically not work. Replaced UI. Ran diagnostics and no error codes and unit passed diagnostics wash. No water leaks detected at time of service. Job complete"

"Arrived to inspect unit not starting tub clean cycle. After discussing the issue with the customer, I found there were several occasions where the unit would advised them to perform the tub clean cycle. Further inspection revealed a slight blockage in the strainer, but the front bellow drain was completely plugged and there were signs of excessive detergent use and heavy sudsing during testing, denoting detergent buildup within the unit. I cleared the bellow drain and then removed a small amount of debris fro the drain pump strainer and tested. All functions were present in customer mode and the unit operated as designed. I discussed detergent type and amounts for their usage and softened/treated water. No leaks observed during service.

"KRFC300ESS01 Arrived to inspect no cool. The customer experienced a general decline in cooling over the preceding month and there were noises heard that may have been frost building in the evaporator and into the fan. The unit has been unplugged for at least a day upon arrival and there were no signs of excessive moisture within the condensate pan. The compressor drew .65 amps after five minutes and I tapped the system for pressure inspection. Upon tapping the system, I found it in 17 of vacuum, denoting a high side leak. I pressurized to 140psi and found an approximate 1 psi, per 10 minute drop. During the pressurized phase of testing, I leak tested every accessible connection within the chassis with leak testing solution and found no visible signs of leakage. I advised the customer that the unit has an internal high side, cabinet leak that is not repairable and they elected to go no further with any attempted repairs. No leaks observed during service. Service call only."

"Arrived on site for dryer, inspected unit snd work area. Customers complaint was dryer door not latching. Tested unit and frond the door receiver broken. Unit is now operating as designed. Job completed.

Arrived onsite for dishwasher not powering on. Upon arrival inspected unit. Checked supply voltage and was 0vac. Checked source and found no power from outlet. Checked breaker and was not tripped. Ran unit to different outlet and unit powered on and was functioning properly. Notified customer needs to resolve the issue at the outlet. Unit is functioning once connected to power. Job complete

"Arrived on site to diagnose a dryer with odor issues. Tested all parts and components and found no failures to unit at this time. Did note external venting runs through foundation and due to high air moisture, possible musty odor due to lint in vent staying wet. No repairs can be done to dryer to solve issue. Vent will need to be cleaned to help with odor.

"Arrived on site for no cool in fresh food section. Removed cover found fan not running good voltage,found frozen drain,cleared drain replaced defective fan powered unit on fan powered on,checked drain good water flow.

Arrived on site for refrigerator dispensing water slowly. Upon arrival confirmed issue. After further testing I found filter head asm failing. Replaced housing and then found filter still failing. I installed filter. Found dispenser functioning as designed with no leaks call complete

Arrived on site for range not allowing any proper bake functions. Upon arrival confirmed issue and verified both igniters had stable 120 supply. Found upper igniter wasnt wired correctly and redid connectors. I made repairs. Found both ovens functioning as designed. No gas leaks present. Call complete

Arrived on site to test unit for door falling. Test unit and found hook on hinge had come off. Secured hinge test unit and unit test good

Arrived on site to diagnose a washer that is not cycling properly. Found bearings failing in gearcase and drain pump failing. Due to age and cost of repairs homeowner is replacing unit.

Arrived on site to diagnose a refrigerator that is not producing ice. Found wiring at fc door hinge broken and repaired wiring. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to test unit for water remaining in softener dispenser area. Found softener build up was interrupting siphon. Removed build and unit is now working as designed. No leaks detected.

"Arrived on site and found saved error codes F8E6, F5E1, F2E1. Sometimes washer wont change cycles, spin leaves time and stops load sometimes and clothes are not spun out. Confirmed confirmed incoming power and polarity are good. Ran automatic test 51 and calibration cycle 52 and both passed. Attempted to start a normal cycle and found control dial will not change cycles. Powered off washer and powered it back on and it will now change cycles and allow one to started. Control panel maybe failing

Arrived onsite for not cooling. Upon arrival inspected unit and found correct temperature in both FC and RC. Customer stated that unit has been operating correctly for 3 days now. Ran diagnostics and all components operate correctly. There is no repair to be made today. Job complete.

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the ice maker and ice bin and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. I found e spray arms werent consistent in spraying and the diverter was loud.

Arrived onsite for a dryer that is not heating. Upon inspection I found that the heating element showing open. I installed new heating element and tested unit and found unit operating as designed.Job complete

Arrived onsite and repaired by installing a new ignitor. Unit is now operating as designed. Advised customer on findings. All checks good.

"Arrived onsite and repaired unit by freeing the frozen fan space, seal is good and unit is defrosting as designed. Advised customer on repair and found unit is now operating as designed.

"Arrived on site. Removed defective gasket,installed a new right door gasket remolded gasket checked door seal good.

"Arrived on site to inspect ice machine noises and not making ice. Upon further inspection, I turned the unit on and when the recirculating pump came on, it began to make a loud grinding noise. I removed and replaced the recirculating pump assembly and tested. Unit is operating as designed and no water leaks observed during service. Job completed."

Arrived onsite for a dryer that is not tumbling. Upon inspection I found that the unit was heating but not tumbling. I found that the belt and snapped. And tested the unit and found the unit operating as designed.

Arrived onsite for washer not working in cold cycle. On inspection found that the cold was trickling out. Checked the cold valve for debris and found none. Installed a new valve and it working now. No water leaks detected during service.

"Arrived on site to diagnose refrigerator that is not cooling properly. Foind freezer is almost completely thawed out, and RC is warming up. Found no ice or frost present in freezer. Checked compressor and found it excessively hot. Unit experiencing sealed system failure/compressor insufficient. Unit is still under sealed system warranty with LG.

"Managed to get lid open found warranty company dispatched wrong mod &ser . Reach out to office was told to stop and inform customer they have to contact warranty company. No diagnostics was done . But did find stator bolt had worked itself out and was laying on ground . Unit is complete dead ,outlet had power . Broke lid lock assy to get unit opened and may be leaking from valves . Found oil on cabinet from gear case . ; O-emld tckt"

Arrived on site to perform sealed system repair for refrigerator. Upon inspecting unit found oil around thermistor clip on rc evap indicating refrigerant leak in evaporator. Evap and compressor will need to be replaced to complete repairs. Office to set return appointment for 2 hours.; ordrng 1 WPW10643261 (Rc Evap) and 1 2hours (2 hours)

"Arrived onsite for refrigerator making noise, plastic on door and doors not level. Upon arrival inspected unit. Removed plastic and leveled floors. Customer stated noise happens when ice dispenser is used. Tested dispenser and was fine. Ran ice maker harvest and was fine. Ran ice tray fill and customer stated that was the noise. Valve is slightly louder that normal. Ordering valves for replacement. Freezer door will need to be re-leveled after installation. ordrng 1 W11512399 (Inlet valve) and 1 WPW10341320 (Dual valve)"

"Arrived onsite for dishwasher not cleaning dishes properly. Upon arrival inspected unit. Found stored error codes 2/1, 6/4, 7/1, . Wash motor was not energizing. Was progessing through testing. Replaced wash motor. Tested unit and no changes. Removed panel and verified voltage. Tested float switch per code. Ran unit again and wash motor now engaged. Reassembled to test. Found again, wash motor not engaging. Possibly intermittent at control. Ordering control and harness. Reorder sump and motor assembly. ordrng 1 W11225084 (Control) and 1 W10834759 (Wire harness) and 1 WPW10591570 (Sump and motor)"

Arrived on site for a refrigerator that is not cooling and is building up ice in the freezer section. Inspected unit and work area. Confirm the customers complaint and found a massive ice block in the back of the freezer. Ran the unit through diagnostics and found the defrost sensor open. Was able to force the unit through the process Indicating a good heater. Ordering the control and user interface and will return with the thermistor. The office will need to contact the customer about a return date due to an out of stock and PSP item. The customer is aware that they will need to defrost their unit in advance of the service.; ordrng 1 W11558182 (Control) and 1 W11518204 (U.i)

"WFG525S0JZ0 Arrived to inspect bake issue. I found the unit would cycle off the bake at about 170?F and I removed and replaced the igniter after verifying all connects were correct. The issue was still present and further testing revealed the unit would ignite the bake for about a minute and then switch to broil for about half the time and then back to bake. This action was erratic and it would ether stop at this point with bake still showing in the DRO, or try ignition a few more times and then stall out. I verified the main control was sending line VAC to either the bake or broil section of the ignition control and isolated the issue to the main control. I found two of the burner plate screws W11233072 damaged and they will need to be installed upon return as well. Office to re-order the main control p/n W11159621 and contact the customer to arrange return service. No gas leaks detected during service.; ordrng 1 W11159621 (Main Control) and 2 W11233072 (Screw)s"

Arrived onsite for icemaker not working. On inspection found the icemaker was stuck upside down. Installed a new icemaker and called harvest mode and it got stuck upside down. I was pointed to check the wiring on the bottom of the door. I found that the wires were broke. Ordering a new FC door. LW11202405 no water leaks detected during service. ; ordrng 1 LW11202405 (FC door)

Arrived onsite for RC not cooling . Upon arrival inspected unit and found evaporator encased with ice. Ran diagnostics and got 1-S shorted thermostat (closed). Ran forced defrost long cycle to test heater. After several minutes found that the heater is not energizing. Need to order heater and return with prescreened parts. Advised customer to thaw unit out at least 24 hours prior to our return. Advised to run towels on floor around the unit ; ordrng 1 WP12729128 (Heater)

"Arrived on site for washing machine making a noise. I inspected the unit and work area. The customer showed me a video of the unit. You could see the tub off balance. I spun the tub by hand and found the tub would have more resistance on different parts of the rotation. I also found the tub not spinning evenly when in a spin. I am ordering a tub for replacement, 2 man and 2 hour. The office will reschedule when we have eta on the part.; ordrng 1 W11460604 (Tub) and 1 2man (2 man) and 1 2hours (2 hours)"

"Arrived on site for range, inspected unit and work area. Customer complaint was left front burner head not igniting correctly. I tested unit and found that the igniter was not properly igniting, I tired adjusting it and did not work. I will order the igniter and reschedule. ; ordrng 1 W11573760 (Igniter)"

Arrived onsite for washer not completing a cycle. On inspection during diagnostics mode it tried to go into agitate and there was a low humming noise. Flipped unit up and there was oil all over the floor. The capacitor had a hole on the side right by the clamp. Had a good used capacitor on the truck and installed it. Ran the unit in diagnostics mode in it completed the diagnostics cycle. Ordering new capacitor W11428524;

Arrived on site for dishwasher not cleaning dishes. I found the spray arms clogged with debris. I found the unit not activating the wash pump in diagnostics but will activate in normal wash. I am ordering the spray arms and the control. ordrng 1 WPW10491331 (Lower spray arm) and 1 WPW10498900 (Upper spray arm) and 1 W11087226 (Control)

"Arrived to inspect door closing issue. I found the chassis was in a state of twist and I set it to allow the weight of the unit to set the cabinet back to square, which may take several days. The door had several outer panel adjusters broken and the mounting hardware for the panel requires replacement due to over tightening. The lower hinge will require replacement and the door is too heavy to be held in place by one tech. Office to schedule return service for two hours and with a helper tech. GCO. No leaks observed during service. ; ordrng 4 W11235097 (Panel Adjuster HZ)s and 4 W11235098 (Panel Adjuster, VT)s and 12 W11302041 (Screw)s and 1 2hours (2 hour service) and 1 2ndtech (Helper tech) and 1 GCO (GCO)"

"Arrived on site to follow up on refrigerator that had still not resumed cooling / had a hanging freezer light. Attached new housing, but bulb broke coming out. Ordering a new bulb and lens to resolve the light issue. When I checked the unit, there was no airflow in the RC. FC had ice back on the evap cover. I could not get the evap fan to turn on, which was the root of the icing issues in the FC, and lack of cool in the RC. Ordering a new fan, grommets, and control to resolve the issues with cooling, and this should fully resolve. Office to schedule when we have all parts. ; ordrng 1 WPW10313918 (Lens) and 1 W10914194 (Bulb) and 1 WPW10464673 (Fan Motor) and 2 WP2264462 (Fan grommet)s and 1 W11087463 (Damper Control) and 1 WP2163777 (Fan Blade) and 1 W11035836 (Control)"

Arrived on site to install new igniter clip to resolve non functioning burner. Inspected part and found the incorrect part was sent from distro. Interior bag was an incorrect part. Reordering the necessary igniter clip / spring. Request that the part be opened and examined to confirm it is a small igniter clip before scheduling. Office to schedule once part has been examined and confirmed. ; ordrng 2 8286863 (Igniter Clip

"Arrived on site for noise complaint. Diagnosed noise from compressor,ordering a new compressor; ordrng 1 W11574734 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier)"

"Arrived on site for fridge not longer cooling. I inspected the unit and work area. I found the freezer not freezing and the fridge was warm. I gained access to the freezer evaporator and found an ice ball on the cap tube of the evaporator. Indicating the evaporator is leaking refrigerant, the unit will need a sealed system repair. The unit is still covered under a sealed system warranty. I am ordering the evaporator, compressor, uv dryer and access valve. The office will reschedule when we have an eta on the parts. The customer paid the diagnostics fee with credit card. ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Access valve)"

Arrived onsite for upper rack not working. On inspection found the adjuster were broken. Replaced all the parts on the rack wheel assembly. And tested unit. The rack is operating as designed. No water leaks detected during service. ordrng 2 WPW10250160 (Clips)s

"Arrived on site for wall oven not heating. I inspected the unit and work area. I put the unit into a bake, broil, and convection. I found none of the elements turning on. I found the relays click open. The tod has gone out again. I am ordering another tod. ordrng 1 WP9759242 (Tod)"

"arrived on site for ice machine not making ice. Upon arrival confirmed issue were found no errors in diagnostics other than evidence of a leak in the evaporator coil indicating a self system failure. Reported findings to customer. Found that you know we need salt system repair with the following partsW10536005 (compressor), 2313624 (condenser), 759113 (gas valve), W10218037 (evaporator), W10843121 (non uv drier), W10913906 (access valve. Also found during diagnostics at the inlet valve is starting to fill ; ordrng 1 W10536005 (Compressor) and 1 W10536005 (Compressor) and 1 2313624 (Condenser) and 1 759113 (Gas valve) and 1 W10218037 (Evap) and 1 W10843121 (Non uv drier) and 1 W10913906 (Access valve)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I went to test temps in the FC and RC section is and found both warm. I pulled the unit out and found the compressor operating. Tested amp draw and found it at .39amps. Customer advised that they had another repair company service the unit and they replaced the FC evap motor harness, hv control and dual valve and the back of the unit. I advised the customer that the unit needs a sealed system repair consisting of the compressor, UV dye drier and access valve. No water leaks observed during service and unit left unplugged for safety; ordrng 1 WPW10507886 (Compressor kit) and 1 W11256565 (Evaporator) and 1 W10143759 (UV dye drier) and 1 TJ90SF8404 (Access valve) and 1 CNOTE (2HR JOB)"

"Arrived on site for kitchen aid icemaker over producing. I spoke to the customer and found out the unit is no longer producing ice. I inspected the recirculating pump and found the harness and motor corroded, I checked the control for dc output and found none. The unit needs a pump, harness, and control. ordrng 1 2313702 (Re-pump) and 1 WP2310092 (Harness)"

"Arrived on site to diagnose dishwasher that is not cleaning dishes. Ran unit and found wash motor is not coming on, and has an error code for wash motor. Unit has no model tag on it. Got with SR and traced the wash motor through control part #W10834738. Correct wash motor needs to be ordered, W11025157.Ordered sump and motor. ordrng 1 W11025157 (Sump and Motor Assy) and 1 W10906426 (Control)"

"Arrived on site for cooling complaint. Found fresh food evaporator heavily incased in ice,found deli ui unresponsive,broken wire on deli harness. Ran diagnostics loud noise from damper diagnosed unit will need a new deli harness,fan harness,damper and drain pan. Job will need 2 hrs ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Fan harness) and 1 WPW10248595 (Damper) and 1 W11170612 (Deli harness)

Arrived on site to diagnose a trash compactor that is not stopping. Found on/of switch contacts failed and swotch will need to be replaced to complete repairs. ordrng 1 W10813586 (Switch off)

Arrived on site to diagnose a cooktop with a burner not lighting properly. Found ignitor out of alignment and reset it to proper position. Tested unit and found all is functioning properly at this time.

WFG550S0LZ1 Arrived to inspect error. I verified the F1E0 and it would not go away and then removed and replaced the control. The issue was resolved and the unit operated as designed. No gas leaks detected during service.

Arrived onsite and rediagnosed as slipping lower hinge peg. After replacing door and gaskets repaired slipping hinge peg by installing a locking pin. Advised customer on repair. All checks good.

Arrived on site for a range with a loose door handle. Upon arrival I found the handle hanging by one screw. I replaced the handle and made sure the screw were tightened properly. I tested the handle/door and found them good. Job complete.

"Arrived onsite to replace control. Replaced control and tested unit . Unit still triggering LE error. Contacted office, Will reach out to customer."

"Arrived on site and found gearcase had failed and leaking oil and water all over the place . Replaced gearcase , hub, actuator ,cam ,belt . Ran calibration and diagnostics wash tests. All checked normal. No water leaks detected at time of service. Job complete"

Arrived onsite and found unit adequately defrosted. Completed sealed system repair installing the compressor with a dye drier and access valve and the evaporator with heater assembly using the appropriate lokring joints for the aluminum Connections. Verified heater shorted on failed evap assembly. Pulled vacuum for 20 minutes. Vacuum held. Charged unit with 42g of r600a. Hooked up water connection and leak checked. And plugged unit in. Compressor and evap fan are running as designed. Advised Mr. on completed repair. All checks good.

Arrived onsite and installed the control and tested a preheat. Unit is now operating as designed. All checks good. Advised customer on repair.

Arrived onsite and repaired dishwasher by replacing the ui control due to some water damage. Ensured good seal and notified customer about water resistance vs water proof of the console and the steam cycle causing condensation on the granite. Advised customer on repair.

"Arrived on site for a refrigerator with condensation on the mullion. Upon arrival I found there was no connection but the customer assured me that the unit was Building up, condensation dripping down Onto the freezer door, and floor. Upon further inspection I found that the damper was working and no ice on the evap.. I then replaced the door gaskets. And made sure the unit was leveled. Job complete"

Arrived on site for refrigerator not making ice. Upon arrival found the bucket was partially full but found that power was intermittent icemaker indicating a failing high-voltage control board. Replace control found unit cycling as designed. Call complete

Arrived on site for a dishwasher that has a dented door. Inspected unit and work area. Did confirm the customers complaint and found that the outer door had been dented and damaged. Replaced the outer panel and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new control, upon further inspection I found that the leak was due to the water inlet valve housing leaking. I replaced the valve and tested unit several time and found that the leak was gone. Job complete."

"Arrived onsite for washer leaking. Upon arrival inspected unit. Customer stated has happened approximately 4 times in the last 6 months, not all the time. A small puddle end up on the left front corner of the unit. Last time was washing a medium to large blanket. Put unit in diagnostics and found no stored error codes. Ran auto test and passed. Ran normal load and no signs of leaking. Drained and inspected. No signs of leaks present. Instructed customer on proper loading and load size. Also discussed HE detergent use and amount. Out of balance \overload along with excessive detergent use may have caused the issue."

"KRFF507HPS03 Arrived to inspect cooling issue. The customer advised me that the unit took four days to cool. I tested temperatures and found the FC at 8?F and the RC at 34. Gaining access to the lower unit area, I could hear a moderate surging of refrigerant within the system and thermography revealed a large, but even temperature drop of 20?F from the high side discharge of 136? to the condenser entry point of 116?, likely denoting a low charge. I entered the system and found high side at 81psi and the low in 13 of vacuum with probable confirmation of the charge issue. I evacuated the system and then vacuumed to 410 microns and monitored. The vacuum very slowly inclined and I suspected moisture within the system and re-vacuumed for an additional 20 minutes. This time the vacuum held and I charged with the MFG prescribed 56g of refrigerant. The unit started cooling and the high side heat was better balanced and as expected for this chassis. I found the ice bin gasket was badly folded in at the inner edge and after flipping the gasket, found the ice maker housing fascia was not fully seated. I squared and leveled the chassis and tested. Operational test good, no leaks observed during service."

Arrived onsite for a dryer that is not heating. Upon inspection I found that there was only 120v at the wall. Upon further inspection I found that the breaker had propped Partially. I reset the brakes and found that voltage then returned to normal 240v. I tested the unit several time and one with the customer present and found that the unit is now operating as designed. Job complete.

Arrived on site to install previously diagnosed parts. Upon arrival I installed new pump and tested unit and found unit operating as designed no leaks job complete.

Arrived on site to install previously diagnosed part. Upon arrival I installed new door and used my heat gun to get the door gasket to seal up well. Job completed

Arrived onsite for Knocking or Rattling Sound. Upon arrival test unit and noticed a couple different sounds. 2 are the normal sounds of basket tumbling and motor turning. The odd noise is coming from the bottom panel of unit. Found rattling coming from between idler support bracket and panel. Installed 1 padding to eliminate the vibration. Test unit and unit is operating as designed. Job complete

"Arrived on site to test unit for loose handle. Tightened retention screws, unit working as designed. Advised customer against use of foil on bottom to prevent damage. No leaks detected. Job complete."

"Arrived on site and replaced leaking valve diagnosed by previous technician, job complete"

"Arrived on site to test unit for damaged lid. Found RR corner broken preventing lid from latching and preventing unit from starting/completing cycles. Replaced lid, unit working as designed. No leaks detected. Job complete."

Arrived on site and replaced damaged top panel. Unit working as designed. Job complete.

"Arrived range middle burner does not fully ignite. Upon arrival,test unit and only a small portion of center burner lights. Need to replace burner head. Replaced burner head W11435660. Test unit and unit now operates correctly. No leaks present at this time. Job complete"

"Arrived on site to test unit for no cold water and intermittent hot water. Found valves were clogged restricting water flow. Replaced valve, unit completed diagnostics with no issues. No leaks detected. Job complete."

"Arrived on site to test unit for not washing. Found error code f4e4(wash motor not engaging). Verified motor receiving proper voltage(120vac). Replaced wash motor, unit now working as designed. No leaks detected. Job complete."

Arrived on site and replaced previously diagnosed control. Verified control was needed as relay for light was burnt. Unit now getting proper voltage to light but light is bad. Advised customer new bulb would be needed. Job complete.

"Arrived on site to test unit for not starting wash cycles. Found both blue and black wires to drain pump broke from molex connection. Fixed wiring using butt connections, unit now working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for not spinning. Found run cap was faulty. Replaced run cap, unit completed diagnostics with no issues. No leaks detected. Job complete."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the right RC door gasket, FC door and gasket. I used my heat gun to shape the gaskets and tested. The right RC door and FC door are closing and sealing properly. No water leaks observed during service, job completed."

"Arrived on site. Diagnosed a defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

Arrived on site for rains and not allowing auto clean functions work and showing an F5e1 code. Upon further inspection found that the latch motor was failing and was able to replace motor and found unit functioning as designed with no errors. Call Complete

"Arrived on site to inspect oven not heating properly. Upon further inspection, using my multimeter, I placed my thermal lead in the center of the middle rack and tested temps on Bake at 350 degrees. After documenting temps, I found the average temp is 345.6 degrees. I advised the customer of my findings and no repairs needed at this time. Job completed."

Arrived on site to replace previously ordered parts for refrigerator. Upon inspecting unit found icemaker thermistor wires pinched in-between ice compartment base and top cover breaking wiring. Also noted fill heater ohmed out properly and is recieving proper voltage. Replaced icemaker and lubricated freezer rails. Tested unit and found all is functioning properly at this time. Job is complete and no other parts were needed. No leaks were found at time of service.

"Arrived on site to inspect refrigerator with condensation in the unit. Upon further inspection, I found condensation built up on the mullion. I found the right RC door gasket is torn. I removed and replaced the gasket and using my heat gun, I shaped the gasket to mold to the door and chassis. Tested door operation and found it sealing properly. No water leaks observed during service, job completed."

Arrived on site for to install previous diagnose parts. I replaced the left front and rear valves. I replaced the regulator. I double checked the orfice spuds and found them all correct. I reassembled the unit and tested it. It is working as designed. Job complete.

"Arrived on site for dishwasher, inspected unit and work area. Gained access to heater element and replaced with new and improved one. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."

Arrived on site to test unit for dented door. Found damaged door replaced door test unit and unit test good job complete.

Arrived on site to replace front door panel and name plate and brackets. Replaced all parts test unit and unit test good job complete.

Arrived on site to test unit for loud noise. Test unit and couldnt duplicate problem. Customer had a video but it sound like unit rattling. Could not find any damaged to unit job complete.

"Arrived on site to diagnose refrigerator that is not producing any ice. Cycled icenaker and heard it fill, but no water was in the mold. Pulled out refrigerator and found water on the ground. Checked hoses and found the push fitting missing on the icemaker valve with hose disconnected. Replaced valve due to missing fitting. Tested unit and verified proper fill with no further water leaks present. Call complete."

"Arrived on site for a refrigerator that is not keeping things frozen in the right freezer section. Inspected unit and work area. The customer advised that when he puts the right side freezer at zero, the unit freezes everything in there and everything works properly. However, when he puts the unit at 10?F, his ice cream begins to thaw And soften. Took a temperature of the right hand side freezer and found the freezer sitting at 11?F indicating proper temperature. I did explain to the customer that higher temperatures in the freezer can cause the ice cream to soften but that it will not cause his other items to thaw out. I told him that it may take longer for items to freeze inside that freezer and advised him to put that freezer back down to 0?F. Otherwise, the unit is working as designed. Call complete."

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the control and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site and inspected dryer and found it is heating properly but there is no airflow Showing on air flow meter. Removed vent hose from rear of dryer and airflow has returned. Recommend it to homeowner that vent to the exterior of the home we cleaned/cleared by a service before dryer is used again, job complete"

"Arrived on site and set washer into a diagnostic cycle and little latch is working properly and a completed diagnostic cycle. Started washer on the normal cycle and lid latch Works properly again and observe cycle for 15 minutes. Discussed experience with RV park owner and they said they saw something metal in the latch originally. This may have been some pocket debris keeping it from working properly but it has since been removed by an unknown person and washer is not working, job complete"