We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXTB00
Near Killeen, TX 76542
Tyler
Job Details: 01/20/2022
Arrived on site for refrigerator needing previously diagnosed sealed system equipment. Upon arrival install needed parts reassembled and pulled vacuum on the unit for 15 minutes found no signs of links and recharge system at 5 ounces of refrigerant found equalize pressure is at 50 psi. When plugging the unit in I found compressor was failing to start and found a stable 120 V power supply but compressor was drawing in 26 A. At this time compressor is defective and will need to be re-ordered before rescheduling to complete repairs; ordrng 1 TJ90SF8404 (Access valve) and 1 W10309994 (Compressor) and 1 WPW10143759 (Uv Drier) and 1 Cnote
We serviced a
GE REFRIGERATOR
Model GSH25GGCBWW
Near Killeen, TX 76549
Al
Job Details: 01/20/2022
Arrived back on site to install previously ordered valve. R&R and unit tested as designed. Customer needs to replace water filter for improved flow of water. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5530SQ0
Near Copperas Cove, TX 76522
Al
Job Details: 01/20/2022
"Arrived to inspect dryer eating clothes. Opened the door and found a massive gap between the drum and the back wall with several clothes stuck between the back wall. Unit will require a complete drum. The burning smell is the clothes laying near the motor. Ordering complete drum, repair kit and will return with previously ordered parts. Also authorization. Drum is damaged due to rollers and original gasket missing. ; ordrng 1 W10899578 (Drum -Complete)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB520RHS2A
Near Copperas Cove, TX 76522
Al
Job Details: 01/20/2022
Arrived on a 2/2 for dishwasher not draining. Confirmed model and serial tag and found the home has several issues. I commanded the unit to drain and the leaking sink faucet began flowing harder as if it were tied to the dishwasher. There was aged murky green water inside the unit that would slow drain when commanded to drain.
We serviced a
KENMORE WASHER
Model 110.2099299
Near Cedar Park, TX 78613
David Z
Job Details: 01/20/2022
"Arrived on site to diagnose washer that had leaked a large amount of water in the apartment. On arrival turned on water valves. Ran fill and didn't see any water running under the unit. Filled tub partially and drained. Still did not see any leaks. Filled higher and lifted unit and looked and found no leaks or water under unit. Ran full tub and agitate and could not duplicate. Unit drained fine, no splits or damaged hoses found. Unit may have leaked due to sandpiper backing up since I couldn't find any leaks on the unit itself. Advised customer to run and monitor the unit, and cease operation if it's leaking. Also advised to have apt maintenance come out and clean standpipe. Call complete."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Robinson, TX 76706
Jonathan M
Job Details: 01/20/2022
"Arrived on site for a dryer that has a burning smell and is making a noise. Inspected unit and work area. Disassembled the unit and could not find any burned wiring or any kind of burn marks anywhere within the unit. Tested the unit and could not replicate the sound. The customer advised that happens immediately once you start the cycle and well go away within about 10 seconds. Test of the unit 10 times and could not find the failure. I did advise the customer that the smell they may be smelling could be burning lint just due to lint sometimes getting trapped inside the element housing.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Austin, TX 78732
Matthew
Job Details: 01/20/2022
Arrived onsite for ice maker not making ice. Upon inspection found bail arm knocked out of position and in the off position. Repositioned arm and tested. Ice maker completed harvest cycle and filled. Job complete
We serviced a
WHIRLPOOL DRYER
Model MEDB765FW0
Near Temple, TX 76502
Jonathan M
Job Details: 01/20/2022
"Arrived on site for a dryer that has a door that wont stay shut and is making a weird sound. Inspected unit and work area. Confirm the customers complaint and disassembled the unit. Found items inside the blower wheel housing causing the weird sound. Upon further inspection, I found that the front grill and moisture sensor is completely missing from inside the dryer.
We serviced a
GE REFRIGERATOR
Model GSS25GMHJCES
Near Harker Heights, TX 76548
Al
Job Details: 01/20/2022
"Arrived to inspect side by side refrigerator cooling issues. Confirmed the complaint and found the condenser fan was working as well as the compressor. Tested the heated and bimetal was also good. The evaporator fan motor was not working. Disassembled, removed and replaced it and unit began cooling. Advised customer to place a bottle of water in the freezer compartment and when it turns solid, the unit is at optimal temperature. Job complete. Customer satisfied"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Temple, TX 76501
Jonathan M
Job Details: 01/20/2022
Arrived on site for a washing machine that is shaking a lot lol in use. Inspected unit and work area. Found the washer had no model and serial tag on the washer itself. Spoke to claims and was advised to go ahead and proceed due to the unit having just been purchased and the customer advising the same thing. Ran the unit through diagnostics and found no stored error codes. Ran the unit through a high-speed spin and the customer advised that the unit is shaking just like it was during the high-speed spin. I did advise the customer that that is normal for these units due to the weather being built. Tested suspension and all checked good.
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRM00
Near Spicewood, TX 78669
Kevin
Job Details: 01/20/2022
"Arrived on site and replaced hinge pin and hinge shim diagnosed by previous technician. Warmed up gasket with heat gun and now freezer door will close
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB00
Near Wimberley, TX 78676
Luis
Job Details: 01/20/2022
"Arrived on site for no cool. Per customer unit was not working then started cooling,at time of visit unit not,hit upper housing unit powered on diagnosed a defective thermostat. Ordering a new thermostat ; ordrng 1 2198202 (Thermostat)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42MHS00
Near Wimberley, TX 78676
Andrey
Job Details: 01/20/2022
"Arrived on site to test unit for not cooling, tested unit found unit warm in both compartments, exposed compressor, compressor pulling 1 amp, evap fan running, but no frost pattern, ordrng 1 W10309994 (Compressor) and 1 W10309994 (Evaporator) and 1 2003002 (Heat exchanger) and 1 WP2004545 (Heater pan) and 1 212643 (Permagum) and 1 WPW10143759 (Dye drier) and 2 TJ90SF8404 (Access valve)s"
We serviced a
WHIRLPOOL OVEN
Model KDRS483VSS03
Near McDade, TX 78650
Robert
Job Details: 01/20/2022
Arrived on call to replace previous diagnosed part. After replacing latch test oven and it heated to 350 in about 13 minutes.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS3
Near Dripping Springs, TX 78620
Andrey
Job Details: 01/20/2022
"Arrived on site to replace previously diagnosed sump and drain pump, replaced parts tested unit unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WEG730H0DS0
Near Austin, TX 78704
Jacob
Job Details: 01/20/2022
Arrived onsite for the unit not able to bake at all and there is no display. The display control needs to be replaced and possibly the 2nd control. Let customer know of the issue.No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78731
Matthew
Job Details: 01/20/2022
Arrived onsite for refrigerator leaking inside RC compartment. Upon inspection found reservoir tank cracked and has a slow leak. Replaced reservoir and fitting. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
GE MICROWAVE
Model HVM1540LN1CS
Near Dripping Springs, TX 78620
Andrey
Job Details: 01/20/2022
"Arrived on site to replace previously diagnosed key pad,replaced keypad
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Bastrop, TX 78602
Robert
Job Details: 01/20/2022
Arrived on call for complaint of shutting off without spinning. Ran diagnostics and no codes drain pump working properly. Possible level sensor error replace the water level sensor.
We serviced a
ROPER DRYER
Model RED4516FW0
Near Austin, TX 78747
Tyler L
Job Details: 01/20/2022
"Arrived on site for complaints of not drying well. Found unit heating and tumbling correctly. Checked airflow with vent tester and found it to be poor. Took picture. Tested again with vent hose off and the airflow was good. Advised customer to have vents cleaned out by a professional vent cleaning company. Unit functioning as designed, job complete."
We serviced a
KITCHENAID OVEN
Model KODE300ESS02
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/20/2022
"Arrived on site for oven not maintaining properly temperature. Inspected unit and work area. Performed diagnostics mode and checked error codes, found none stored. Performed temperature test and recorded first 3 cycles. Found average temperature for upper oven at 347? and lower at 345?. Calibrated both unit +10?. Spoke with customer calibration and shown how to adjust if needed. Tested timer operation and no issues occurred durning service. All tested good."
We serviced a
WHIRLPOOL RANGE
Model KODE500ESS04
Near New Braunfels, TX 78132
Noah D
Job Details: 01/20/2022
Arrived on site to inspect unit for no power due to a blown thermal fuse. Upon inspection found the units fuse blown due to a overheat. Replaced fuse underneath our warranty and instructed customer to have Ventilation looked at because the cabinets above and below oven are very small. Took pictures. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austin, TX 78723
Tyler L
Job Details: 01/20/2022
"Arrived on site for complaints of unit tripping the breaker. Tested the compressor and found it pulling 0.9-1.0 amps. Found proper voltage and polarity at the wall. Installed new HV control and advised customer to monitor. Advised customer to call an electrician and have the breaker inspected if it happens again. No water leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Belton, TX 76513
Tyler
Job Details: 01/20/2022
"Arrived on site for refrigerator causing ice to freeze together in the ice bin. Upon arrival confirmed issue and found the set temps at zero and 38 but the actual temps were 11 and 44 in the FC an RC. After further testing found the following results for thermistors: Fc thermistor 13.3kohms, rc thermistor 5.61kohms, ice bin thermistor 13kohm. After running test 36 I found that ice maker fan and evap fan not running. found evap fan motor Changing speed variation within a normal operation and its supposed to be a single speed motor. Also found out when test 36 was run the icemaker fan motor was seized up and not spinning around like it should be and putting a load on the DC circuitry to the high-voltage control. complete repairs with a new icemaker fan motor Evap fan motor and high voltage control.; ordrng 1 W11334745 (Fc evap fan asm) and 1 W11334745 (IM fan motor) and 1 W11043763 (Hv control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canyon Lake, TX 78133
Noah D
Job Details: 01/20/2022
"Arrived on site to inspect unit for not cleaning dishes and not cycling, upon inspection found the units motor shorted causing the issue. Replaced motor and tested. No leaks found. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Bee Cave, TX 78738
Kevin
Job Details: 01/20/2022
"Arrived on site and inspected dishwasher and found washer motor is not running,
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Austin, TX 78724
Tyler L
Job Details: 01/20/2022
"Arrived on site for install of previously inspected part. Installed new outer door. Inspected and found no scratches. Door opens and closes correctly. Found that dryer and washer doors open opposite ways.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB2
Near Liberty Hill, TX 78642
David S
Job Details: 01/20/2022
Arrived on site for dishwasher door falling and not staying up. I inspected the unit and work area. I found both hinges missing the friction pad. I replaced both pads. I reinstalled the dishwasher and tested the door. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS
Near Austin, TX 78717
David Z
Job Details: 01/20/2022
"Arrived on site to diagnose cooktop that is not igniting at all. Ran unit and found igniter not sparking. Removed cooktop and checked body and found the neutral wire going to the spark module was disconnected. Repeated the wire connector and reattached. Tested unit and verified it is sparking. Customer had the gas line disconnected on arrival. I tried to reinstall the gas line but it was crunched up and had a split when I tested the unit. Advised customer to replace gas line, gas line should have been replaced with unit due to several bends in it. Shut off gas supply. Call complete."
We serviced a
GE REFRIGERATOR
Model GZS22DGJJFBB
Near Austin, TX 78759
Jacob
Job Details: 01/20/2022
Arrived onsite to replace parts ordered by the previous tech. Replaced parts. No issues at this time. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78729
Scott
Job Details: 01/20/2022
"Arrived on site for leaking dishwasher. Found tub badly damaged , not sealing at door . Also found door panel damaged . Ordering tub , door panel , also ordering sump if needed . Call to set return ; ordrng 1 W11367093 (Panel door ss) and 1 W11120458 (Tub) and 1 W11197948 (Sump)"
We serviced a
JENN-AIR COOKTOP
Model JGCP536HL00
Near Liberty Hill, TX 78642
Cliff
Job Details: 01/20/2022
"Arrived on site to replace panel for cooktop, but new part was scratched. Reordering panel and office to set return appointment. ; ordrng 1 W11339746 (Panel)"
We serviced a
GE OVEN
Model JGBC20BEA5WH
Near Elgin, TX 78621
Robert
Job Details: 01/20/2022
Arrived on call to replace previous diagnosed part. After replacing bake igniter test temperatures.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cedar Park, TX 78613
Kimo
Job Details: 01/20/2022
Arrived onsite for dishwasher with f10e5. Upon inspection I found leak coming from sump and motor. Im ordering 1x w11414076. Sump and motor.Office to contact customer when we have eta.; ordrng 1 W11414076 (Sump and motor)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Belton, TX 76513
Tyler
Job Details: 01/20/2022
Arrived on site for washer not functioning correctly. Upon arrival found the customer was not made aware of service fee and did not want to proceed with diagnostics and wishes to contact Whirlpool for further assistance on the issue call complete no diagnostics preformed or service fee collected
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Leander, TX 78641
Kimo
Job Details: 01/20/2022
"Arrived onsite for washer stuck in sensing. Upon arrival I attempted to run washer in the way that the customer does and found that the water would say sensing but nothing would happen. I put unit in diagnostics mode and ran a diagnostics cycle. And the unit fill, adjusted, drained and spun. But when asked to run a normal wash cycle it would do nothing. I replaced the control and tested unit in normal wash and unit operating as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ02
Near Austin, TX 78717
Kimo
Job Details: 01/20/2022
Arrived onsite for water coming from the ice maker. Upon inspection I found an obstruction in the ice maker I removed it and tested unit and for the the ice maker is operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Liberty Hill, TX 78642
David S
Job Details: 01/20/2022
Arrived on site to install previous diagnose parts. I replaced both spray arms and the dispenser. I tested the unit and found it working as designed. Job complete.
We serviced a
KITCHENAID DOWNDRAFT
Model KIRD861VSS1
Near Spicewood, TX 78669
Kevin
Job Details: 01/20/2022
"Arrived on site and found downdraft is inaccessible, the structure of the kitchen cabinet chipset from being disassembled.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78722
Tyler L
Job Details: 01/20/2022
Arrived on site for complaints of dent in door. Found dent in door on upper left. Will need new door to complete repair. Office to reschedule.; ordrng 1 W11174872 (Panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Leander, TX 78641
Kimo
Job Details: 01/20/2022
Arrived on for dishwasher leaking water. Upon inspection I found sp#W11540964 will return with heating element to complete call. Customer would like to have the water feed line fitting replace as the builder and the customer are concerned that the leak may be coming from there as well ordering 1xW10685193 water feed fitting.office to reschedule.; ordrng 1 W10685193 (Fitting)
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS02
Near Austin, TX 78736
Leonardo
Job Details: 01/20/2022
Arrived on site to test unit for unit giving F1E0 display board error. Will need to replace console will order new console office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL OVEN
Model GBD307PDB10
Near Cedar Park, TX 78613
David Z
Job Details: 01/20/2022
"Arrived on site to diagnose wall oven that had a clicking lower latch after power was restored recently. Tested with new latch and powered on. Found unit is no longer clicking or throwing the error. . Tested both ovens and verified both heating. Unit now working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78734
Leonardo
Job Details: 01/20/2022
Arrived on site to test unit for oven not turning on. Test unit and found bad valve and broken oven gasket and front glass damaged.Job complete.
We serviced a
GE DISHWASHER
Model GDF610PMJ2ES
Near Austin, TX 78727
Scott
Job Details: 01/20/2022
"Arrived on site ,replaced drain pump. Ran diagnostics. Unit is now draining , no water leaks detected at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Liberty Hill, TX 78642
Cliff
Job Details: 01/20/2022
Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping on cam causing sqealing. Replaced belt and cam and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Temple, TX 76502
Jonathan M
Job Details: 01/20/2022
"Arrived on site for a dryer that is taking a long time to dry clothes. Inspected unit and work area. The customer advised that he is aware that the unit might be fine and may be liable for a fee if the unit was not the issue. However, he needed to verify as the apartment complex he lives in has said that they had sent two people out to clean out his vents and that the issue had to be with the dryer. Ran a vent test kit on the unit and found the vent test kit showing good airflow for gas dryers but not electric dryers twice. Took the vent hose off and found the vent Tasket then show good ventilation for all dryers. I did advise the customer that the issue is still within the venting outside of the dryer. I did check the vent hose and did not find any obstructions inside. He did advise they came into his apartment and cleaned out the bottom portion but hes just not sure about if they cleaned out the entire vent. I did tell him that it appears that theres still something wrong with the way that his I did advise the customer that they had used their prior customer instruct and were liable for the service fee. Can I get $151.54 via credit card. Call complete."
We serviced a
JENN-AIR OVEN
Model JMW2430IL01
Near Austin, TX 78737
Leonardo
Job Details: 01/20/2022
Arrived on site to test unit for console not responding. Found bad console replaced console test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS02
Near Austin, TX 78739
Leonardo
Job Details: 01/20/2022
arrived on site to test unit for no power. Test unit and found bad fuse. Replaced fuse at test unit and unit heated correctly job complete.
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Austin, TX 78728
Scott
Job Details: 01/20/2022
"Arrived on site for for dryer not heating but tumbling . Checked voltage at block , found only getting one leg of power . House is being remodeled , recommended customer have electrician check outlet and breaker . No lint build up at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Temple, TX 76501
Jonathan M
Job Details: 01/20/2022
Arrived on site for a refrigerator thats not making ice. Inspected unit and work area. Confirmed customers complaint and attempted to jump the icemaker. Found the motor would not turn even though 120 V was being supplied. Replaced the icemaker and plugged back in the unit. The unit began to harvest infill as designed. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78704
Jacob
Job Details: 01/20/2022
Arrived onsite for the unit making noise. Turned the unit on and noise would not come on. Customer said they would hear the noise after the unit has made a lot of noise. Let customer know that the drain pump will turn on when the ice has melted inside the unit and straight to the pump. Let customer know to video the next time the issue occurs. Talked to PR to help diagnose.
We serviced a
AMANA DRYER
Model NED4600YQ0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 01/20/2022
"Arrived on site for WHEN START IS PRESSED, THE UNIT STARTS AND DRUM ROTATES BUT ITS COMPLETELY COLD ON THE INSIDE. Took picture of vent wizard receipt for quick pics. Ran temps and after ten cycles the element stopped heating. Gained access to element and found coils had gotten too overheated in the past based on inspection and coils were also brittle to the touch. Heating element was about to go out. Removed element and installed new element. Ran temps for ten minutes and element is heating as designed. Job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Andice, TX 78628
David S
Job Details: 01/20/2022
"Arrived on site for dishwasher not drying. I inspected the unit and work area. I put the unit through a diagnostics cycle. I found the unit pulling the 8.5 amps while the heating element is activated. I found the unit working as designed. I recommend the customer run the hot water at the sink first and then start the dish washer. Along with having it set to normal, heat dry, and high temp. He stated they are using rinse aid. The unit is working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Liberty Hill, TX 78642
Kimo
Job Details: 01/20/2022
Arrived for refrigerator with dim light. Upon inspection of the LED lights I found that the left most back light was badly. I installed new LED and found that the unit is operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Manor, TX 78653
Tyler L
Job Details: 01/20/2022
"Arrived on site for complaints of light not working properly. Found light bulb burned out. Installed new bulb and tested. Light will not change from high to low, and will not turn off. Installed new control board and tested. Unit tested good, light functioning correctly now. Tested unit with cup of water and found it heating good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Elgin, TX 78621
Robert
Job Details: 01/20/2022
Arrived on call for complaint of no water from fountain and no ice. Pulled refrigerator forward to check water line connection and found the line from refrigerator to wall is missing.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78628
David S
Job Details: 01/20/2022
Arrived on site for dishwasher not closing properly. Customer stated the rack spacer keeps coming forward and is getting stuck. I inspected the tracks and found machine bits in the track not allowing the spacer o move freely. I replaced the tracks. The dishwasher is now closing and working as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Austin, TX 78759
Jacob
Job Details: 01/20/2022
Arrived onsite for u it not cooling in the refrigerator. Looked at the unit and put it in diagnostics and saw that the thermistor was reading colder temperatures than it should be. Replaced the evaporator cover. No issues at this time. Let customer know to monitor the unit. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 01/20/2022
Checked voltage at the junction and was getting 120. Nothing was powering on from console. Gained access to control and found control and harness were badly scorched from electrical heat. Let customer know control and harness would be needed and possibly the console as well.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBZFL18IGX00
Near Austin, TX 78731
Matthew
Job Details: 01/20/2022
"Arrived onsite for freezer ice maker not making ice. Upon arrival inspected unit. Looked as if ice maker was turned off. Turned ice maker on. Ran diagnostics and could not get ice maker to respond. Called tech line for assistance. Checked for 12 vdc at ice maker and could not get a good reading. Tried checking at control but was not accessible. Check for voltage at harness and did not get a good reading. Tech recommended replacing main Control ( provided w11043306). ; ordrng 1 W11302062 (Control) and 1 w10826573 (Ice maker)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78750
Scott
Job Details: 01/20/2022
"Arrived on site ,replaced heater . Ran test per sp . All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
JENN-AIR COOKTOP
Model JED3430GB01
Near Buda, TX 78610
Tyler L
Job Details: 01/20/2022
"Arrived on site for complaints of fan not working. Found fan working correctly on all three speeds. Checked for any loose connections and found none. Cycled power a few times and tested each time. Fan is working as designed, job complete."
We serviced a
KITCHENAID MICROWAVE
Model KCMS185JSS
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/20/2022
"Arrived on site for microwave sparking. Inspected unit and work area. Removed magnetron cover and found tip of magnetron burnt. No signs of welds in wave guide. Will need to farther inspect wave once magnetron is removed. Will need to replace high voltage side to repair, magnetron, diode and capacitor
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Austin, TX 78737
Leonardo
Job Details: 01/20/2022
Arrived on site to test unit for right front burner not igniting correctly. Found bad cap burner on right front burner and center burner. Put the burner caps on the correct burner heads test unit and unit test good job complete.
We serviced a
GE REFRIGERATOR
Model PSDS5YGXCFSS
Near Liberty Hill, TX 78642
Cliff
Job Details: 01/20/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerant leak in system
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78737
Leonardo
Job Details: 01/20/2022
"Arrived on site to test unit for unit not washing. Test unit and found bad wash motor, replaced wash motor test unit and unit test good job complete."
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Austin, TX 78717
David Z
Job Details: 01/20/2022
"Arrived on site to diagnose washer that is making slight screeching noise when in use. Customer described the noise as a soft scream. Ran unit in high speed spin for several minutes and heard some clicking a bearing noise when spinning up. Removed rotor and didn't find any gearcase oil or damage to rotor / stater. No friction between basket and tub found. Advised customer the noise is likely bearings in gearcase failing and starting to make noise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Kyle, TX 78640
Tyler L
Job Details: 01/20/2022
"Arrived on site for complaints of no ice production. Found all connections good. Found icemaker not filling with water. Will need new valve to complete repair. Also ordering the control and the icemaker assembly, to ensure repair. No water leaks detected, office to reschedule.; ordrng 1 Wpw10179146 (Valve) and 1 W11518204 (Control) and 1 W10873791 (Icemaker)"
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Liberty Hill, TX 78642
David S
Job Details: 01/20/2022
We serviced a
GE RANGE
Model CGS990SET1SS
Near Austin, TX 78723
Tyler L
Job Details: 01/20/2022
"Arrived on site for complaints of unit not heating correctly. Tested upper oven with temperature meter and found it heating correctly. Customer states that the upper oven is always way too hot. Tested lower oven and found broil element not engaging. Q office to reschedule.; ordrng 1 WB44K10034 (Broil element) and 1 WB20K10027 (Temperature sensor)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Leander, TX 78641
David Z
Job Details: 01/20/2022
"Arrived on site to follow up on dishwasher throwing F8E4 code for float switch. Removed tray and found there had been water in the float switch. When I inspected the unit i saw the level was significantly off, and the right side was 1/2 under the left side. Adjusted feet to lean the unit back and level it out. Tested and found water is no longer running to the front of the unit. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Andice, TX 78628
David S
Job Details: 01/20/2022
Arrived on site to install a new heating element according with service pointer W11540964. I installed a new heating element and tested the unit. It is working as designed. No water leaks detected. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Austin, TX 78750
Scott
Job Details: 01/20/2022
Arrived on site for microwave stopping and opening randomly . Found latch not sitting properly tried to readjust . Ordering latches and all switches . . Call to set return ; ordrng 3 W11199805 (Micro switch)s and 1 W11305909 (Micro switch) and 1 W11201860 (Latch left) and 1 W11201858 (Latch right)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QDW05
Near Driftwood, TX 78619
Luis
Job Details: 01/20/2022
"Arrived on site for no cool. Powered unit on,compressor not powering on,installed a new start device compressor powered on. Removed evaporator cover found excessive corrosion on heat exchanger tubing,let unit run weak frost pattern,diagnosed a slow refrigerant leak. Sealed system rebuild will be needed
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Georgetown, TX 78626
Jimmy J.
Job Details: 01/20/2022
"Arrived on site to install previously diagnosed parts. Removed pump, harness, and control. Powered up unit to integrate new console with original control. Powered on unit and console for five minutes to allow integration and unit would not power on. Removed new console and installed new console and unit powered on. Unfortunately, the model and serial did not display in service information
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Wimberley, TX 78676
Andrey
Job Details: 01/20/2022
"Arrived on site to test unit for RC not cooling, tested unit found that the evaporator fan is not running, removed evaporator cover and found thermistor was iced over, after manually spinning fan, fan started to work, but really weak, will need evap motor, thermistors for FC and RC,; ordrng 1 W11024089 (Evap fan) and 1 12002355 (Thermistor kit) and 1 WPW10422363 (Harness with thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Leander, TX 78641
Kimo
Job Details: 01/20/2022
Arrived onsite for refrigerator not dispensing water.upon arrival I check water lines for kinks none was found. I checked reservoir for any signs of freezing but found no ice. Check voltage at water valve and found good voltage. I tested dispenser several times and found it operating as designed no leaks found at this time.Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78681
David Z
Job Details: 01/20/2022
Arrived on site to diagnose washer that is making noise and clicking and doesn't seem like it's agitating. Checked under unit and found the shift actuator detached from the cam ring. Replaced shifter with updated shifter and calibrated. Unit is now agitating and working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/20/2022
Arrived on site for Oven Clicking - Cooktop Working - Gas and Dual Fuel Range - PRE-ID Burner Electrodes and Bake-Broil Wire Harness OR Burner Glow Bar Ignitors and Gas Valve. Ran bake and igniter lit flame first click. Exposed burner and igniter. Found igniter was a little bowed outwards so I adjusted the igniter more inwards to be closer to flame burner. Tested over and over. Igniter lit flame first click. Reassembled flame spreader and bottom panel. Tested bake again and its lighting on the first click. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Austin, TX 78732
Leonardo
Job Details: 01/20/2022
Arrived on site to replaced both tracks and both upper adjusters and clips. Replaced all parts test unit and unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 01/19/2022
Arrived on site to install previously diagnosed parts. Gained access to hinges and installed new pads. Door opens and closes without swinging. Gave customer a leave behind. Job completed
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Round Rock, TX 78665
Cliff
Job Details: 01/19/2022
Arrived on site to replace previously ordered parts for cooktop. Replaced switch harness and all is working properly at this time. No other parts are needed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78727
David Z
Job Details: 01/19/2022
"Arrived on site to diagnose dryer that isn't drying clothes. Ran unit and could verify good heat. Checked airflow with tester and found almost no suction, unit was actually blowing out. Disconnected dryer hose and ran disconnected and verified good suction and airflow. Customer has a restriction in the vents and its causing no airflow. Provided contact info for Dryer Vent Wizard to resolve venting. Unit is working as designed. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KODE500ESS01
Near Nolanville, TX 76559
Tyler
Job Details: 01/19/2022
"Arrived on site for wall oven not turning on after self cleaning was preformed. Upon arrival confirmed complaint and found proper power supply to unit. After further testing found the following results: Bake(L) 19.6ohms, broil(L) 14.1ohms, bake(U) 19.7ohms, broil(U) 14ohms, both oven sensors 1.085kohms, tod(U) 0.1ohms, tod(L)blown, and thermal fuse on L1 (black wire) was also blown. Called techline and spoke with Chris sr#7732760419. Was instructed to order thermal fuse (WPW10545291) and replace fuse and tod to lower oven.; ordrng 1 WPW10545291 (Thermal fuse)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Andice, TX 78628
Jonathan S
Job Details: 01/19/2022
Arrived on site for dishwasher not washing. Inspected unit and work area. Performed diagnostics mode and found error code F4-E3 motor fault. Monitored test cycle and found wash motor not activating. Measured outgoing voltage to wash motor and found 120 volts. Measured resistance at motor and found opened circuit. Found failed wash motor/ sump assembly. Removed failed sump assembly and installed new. Performed diagnostics mode and monitored test cycle. Found all components operating and heating element drawing 7.5 amps. Spoke with customer on service performed. No water leaks detected during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near New Braunfels, TX 78130
Tyler L
Job Details: 01/19/2022
"Arrived on site for complaints of unit sparking. Found arching mark near the front right of the upper rack. Customer has been leaving upper rack in unit at all times. Advised customer to only use upper rack when needing to cook two items at once, and to leave the rack out of unit at all other times. Used cavity paint to cover exposed bare metal. Tested unit with and without the upper rack. Unit functioning as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Buda, TX 78610
Robert
Job Details: 01/19/2022
Arrived on call for complaint of burner not fully lighting. Found the spreader damaged. Will need to replace spreader. Please send RJ ; ordrng 1 W11367086 (Spreader)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Buda, TX 78610
Robert
Job Details: 01/19/2022
Arrived on call for complaint of air flow issue. Found the air flow good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Round Rock, TX 78665
Cliff
Job Details: 01/19/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found ambient temp preventing unit from running normally as it is in the garage. All parts and components test good. No water hooked up to unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Manor, TX 78653
Matthew
Job Details: 01/19/2022
"Arrived onsite to replace previously diagnosed parts. Replaced upper rack, stops and badge. Tested unit and unit is functioning properly. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Marion, TX 78124
Luis
Job Details: 01/19/2022
"Arrived on site. Installed ui control prev tech diagnosed as defective,ran unit through diagnostics,optics passed,fan powered on,no errors,ran harvest test ice dumped,ran fill test and all test passed. If issue continues will need a new high voltage main control board and ice box fan."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Canyon Lake, TX 78133
Luis
Job Details: 01/19/2022
"Arrived on site for no ice. Icemaker not running through a forced cycle replaced defective icemaker,icemaker ran through a cycle and filled with water"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near New Braunfels, TX 78130
Andrey
Job Details: 01/19/2022
"Arrived on site to test unit for lights not working, tested unit found RC top lights not working and FC light not working, replaced freezer light module, all functions returned to normal, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near New Braunfels, TX 78132
Luis
Job Details: 01/19/2022
"Arrived on site. Powered unit on,found deli ui unresponsive,removed deli ui found damaged and broken wires in harness unit will also need a deli door. ; ordrng 1 W10815674 (Deli door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canyon Lake, TX 78133
Luis
Job Details: 01/19/2022
"Arrived on site for no ice. Ran diagnostics optics passed,no air flow from fan,error E2 on icemaker,ran harvest test failed. After power cycle selected max ice and fan powered on but weak. Good air flow from fresh food evaporator fan,no ice build up on evaporators. diagnosed unit will need a new main control,ice box fan and icemaker.; ordrng 1 WPW10675033 (Main control)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Spicewood, TX 78669
Leonardo
Job Details: 01/19/2022
Arrived on site to test unit for door hitting on right side. Found door had come of the hinge receiver. Removed door and secured door to the hinge receiver test unit and unit test good job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Georgetown, TX 78628
Cliff
Job Details: 01/19/2022
Arrived on site to replace previously ordered parts for dishwasher. Replaced ui and console and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/19/2022
"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found door wire harness broken (see SD-pic). Found yellow wire ( communication wire) and brown wire (IM switch wire) broken. Will need to replace door to correct.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Canyon Lake, TX 78130
Andrey
Job Details: 01/19/2022
"Arrived on site to test unit for not reaching temp, tested unit found that the customer is using aftermarket thermostat to measure temp, and stated that the unit is off by 25 degrees, customer was unaware that the unit has a calibration feature built in, educated customer on how to properly calibrate unit, left unit calibrated to +5 degrees, if more is needed customer to adjust according to their liking or cooking technique, at this time the unit is functioning and running as designed job complete"