Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 4089 customer reviews

Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL KDTE404DSS0 "Arrived on site for dishwasher leaking. Removed outer door panel and kick plate. Performed diagnostics mode and monitor cycle. Found water leaking from vent. Removed vent and installed new. Found found buildup between water funnel and door. Removed food buildup. Per diagnostics mode and motor cycle. All tested good, no water leaks present at time of completed service. Spoke with customer on cleaning cycle."

Near Silver Fountain Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD93EC0AS03 "Arrived on site for oven not heating to correct temperatures , per home inspector. Performed temperature test on standard bake mode at 350° on top and bottom ovens. Found average temperature on top oven was at 352.3° and bottom was 356.4°. All tested as designed."

Near Rolling Hills Road, , TX
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer starting but not tumbling. Gained access to pulley and belt and found broken belt. Installed new belt and tested unit. All tested good. Spoke with customer on user care guide.

Near Appalachian Trail, Leander, TX 78641
Robert J.

Robert J.

RANGE WHIRLPOOL RF3020XGW0 Arrived on job for complaints of burner light on and burner hot if oven on. Burner switch shorted keeping light on. Heat of burner from oven vent. ; ordrng 2 WP3148953 (switch-inf)s and 2 WP3149404 (switch-inf)s

Near Sagewood Trail, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Arrived on site for refrigerator freezing items in RC. Performed diagnostics mode and tested fresh food thermistor and damper door. Found air escaping with control damper closed. Removed ice maker assembly and gasket folded over and not allowing damper to close completely. Adjusted gasket and tested damper control. Tested good. Spoke with customer on air flow and operation. All tested good, no water leaks present."

Near Airport Dr, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 Arrived on site and inspected refrigerator and found the lights are on but it is not cooling and no fans are running. Replaced defrost control and there is still no function replaced thermostat and it will now run properly. Recommended to customer refrigerator be allowed to cool for at least 12 hours before food please put in it. No water leaks connections at time of service.

Near Shinnecock Hills Dr, Austin, TX 78747
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived on site for no cool in either section. Tested unit in step 4 twice and the 3 way valve is not working properly. ; ordrng 1 3HOURSEALEDSYSTEM and 1 W10779331 (compressor) and 1 W11159142 (VALVE)

Near Keel Way, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

RANGE AMANA AKT3040E Arrived on site to replace left rear burner. The wrong burner was ordered. The right front burner was ordered. ; ordrng 1 WP32082801 (elmnt-surf) and 1 WP74011243 (switch- in)

Near Eagle, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

WASHER GE GFWH1200H0WW Arrived on site and replaced user Interface. The unit is supposed to power up and go into a mode to select the washer model. The new control would not power up and do that. All connections were correct. Unit will need another user interface. 2 man job. Office to reschedule; ordrng 1 2MANJOB (DRYER ON TOP OF WASHER. ) and 1 WH12X20814 (UI BOARD)

Near E Oak Ridge Dr, Marble Falls, TX 78654
Wesley P.

Wesley P.

WASHER MAYTAG MVWC415EW1 Arrived on site and determined control to be failed and not sending any voltage to drain pump motor.

Near Tiger Trail, Round Rock, TX 78664
James C.

James C.

RANGE KITCHENAID KGCU467VSS02 Arrived on site and tested operation. Found all flames to be blue and working properly. Customer stated that the unit had really small orange flames for about a week then the flames began working properly again. Found unit to be working properly at time of service and no issue found. Job complete

Near Piana Place, Leander, TX 78641
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site and installed new wrapper and door. Tested for proper operation and found unit working properly. Job complete

Near Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4816FW2 "arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics and the unit showed error codes F7E5 and F5E1. I cleared the codes and continued with testing. Found that the lid switch was not locking, but the unit continued testing and it operated as designed. I removed the console and removed the J6 connector and using my multimeter I tested the J6-2 to J6-3 for continuity and read it open. I am ordering a lid switch assembly and will return with all prescreened parts. I schedule return service for 11/13/18. No water leaks observed during service. I left a brochure on the countertop for the tenant and wrote do not use the unit until repaired.; ordrng 1 W10838613 (lid lock assembly)"

Near Cypress Creek Road, Cedar Park, TX 78613
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW1 7723384371 spoke with JK. Documented that unit has no error codes and is functioning as designed and customer is completely dissatisfied with unit operation.

Near Bent Brook Dr, Round Rock, TX 78664
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KFIS29PBMS03 Arrived on site. Replaced Deli control and harness. Positioned thermistor in correct spot an added silver tape. All functions tested OK. No leaks present. Job complete

Near S Park Rd, Wimberley, TX 78676
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL GI6SDRXXB06 Arrived on site and completed repair. Installed drain tube. Unit is now operating as designed.

Near Maize Bend Dr, Austin, TX 78727
Scott  M.

Scott M.

VENTHOOD KITCHENAID KXW4336YSS0 "Arrived on site for noisy blower . Found fan is making a horrible vibrating and clanging noise . Will need to order blower motor . Please call to set return visit .; ordrng 1 WPW10291602 (motor-fan)"

Near Westover Rd, Austin, TX 78703
Scott  M.

Scott M.

RANGE WHIRLPOOL WGG555S0BS01 Arrived on site for right front burner not working . Found valve will not turn and knob is broken . Will for sure need knob and valve . Returning with switch harness in case needed . No gas leaks detected at time of service . Return 11/12 . ; ordrng 1 WPW10206288 (valve-brnr) and 1 WPW10506367 (knob)

Near E 14th St, Austin, TX 78702
Wesley P.

Wesley P.

DRYER MAYTAG MGD9600SQ0 Arrived on site and repaired dryer with coil valves. Charged 189.99 for labor and 32.04 for part. Unit is now heating and drying. Good airflow.

Near Copper Grassland Way, Pflugerville, TX 78660
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDS24SEBS1 "Arrived on site for customer complaint of soap dispenser being broken, I replaced soap dispenser, unit tested good."

Near N Rainbow Ranch Rd, Wimberley, TX 78676
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site and found control bad due to power outage surge.

Near Gabbro Drive, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site and installed new ice box fan, evap fan and control. Plugged unit in to test and found all working properly. Customer has unit unplugged and in garage. Job complete"

Near Isaias Drive, Leander, TX 78641
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFE530C0ES1 Arrived on site for “oven temps too high” complaint. Inspected unit and found sensor out of range. Removed and replaced sensor. Tested unit. Unit is performing as designed.

Near Arial Drive, Austin, TX 78753
Jerry C.

Jerry C.

OVEN KITCHENAID KODE300ESS02 "KODE300ESS02 Arrived to inspect temperature issues. The customer had an inspector tell them the temperature of their oven was incorrect. I measured internal temperature at a bake setting of 350 and it claimed preheat at 358 degrees with a climb out to 370. 227, 367, 229 and 368. I advised the customer the unit was heating as designed. The door was not fully seated into the mount and required repair. The door worked as designed after the correction. Operational test good."

Near Fairway Ridge Rd, Georgetown, TX 78633
Jerry C.

Jerry C.

REFRIGERATOR GE DTS18ICRDRWW "DTS18ICRDRWW Arrived to inspect cooling issue. The unit was running upon arrival and when asked, the customer said it runs most of the time. Fc temperature was 12 and rc was 42. The compressor was quite hot and all tubing was hot on the high side, but cooling was noted on the return from the condenser. The compressor drew .9 and should have been pulling 1.2-1.5 with internal and high side temperatures as they were. I suspect a failing compressor. Office to authorize and order compressor, dye drier and service port. Please allow 2 hours for sealed system service. The rc and fc cabinet openings will require gap sealing upon return. No leaks observed during service. ; ordrng 1 CNOTES (SEALED SYSTEM SERVICE 2 HOURS) and 1 SF8404 (SERVICE PORT) and 1 WPW10143759 (dryer) and 1 WR87X10224 (compressor kit egys6)"

Near Royal Troon Dr, Round Rock, TX 78664
Jerry C.

Jerry C.

MICROWAVE GE JVM3160RF2SS "JVM3160RF2SS Arrived to inspect heating and power issues. I discussed the failure with the customer and found it actually occurs during heating. The customer had the breaker and wiring within the home corrected and the issue persisted. Due to it occurring during heating operations, the magnetron, capacitor and diode will require replacement. As a precaution, the transformer should be available to the returning technician and well. Office to authorize the mag, cap, fuse and diode, and all three door switches for return service. Office to schedule return service with the customer after authorization is obtained.; ordrng 1 CNOTES (AUTHORIZATION REQUIRED) and 1 WB20X10067 (h.v.transformer) and 1 WB27X10849 (hvdiode) and 1 WB27X11138 (fuse) and 1 WB27X11211 (magnetron) and 1 WB27X11214 (h.v.capacitor)"

Near Chandler View Trail, Round Rock, TX 78665
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT750SAHZ Arrived on site and found wire shorted at the power block. Repaired wiring and restored functionality. All checks good. No leaks.

Near Bellerive Dr, Pflugerville, TX 78660
Joseph C.

Joseph C.

OVEN WHIRLPOOL SF315PEPB1 "Arrived on site for “gas smell” complaint. Inspected unit and found burner bar loose. Refitted bar. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Shady Ridge Ln, Manor, TX 78653
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT790SLYM1 Arrived to inspect the top rack that fell off inside the dishwasher. Verified the issue and will order W10712395-ADJUSTER and reschedule customer. All water lines were dry at the time of service. ; ordrng 1 W10712395 (ADJUSTER)

Near Sturbridge Dr, Temple, TX 76502
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE404DSS0 Arrived on site to diagnose a dishwasher that is not dispensing rinse agent. Found rinse agent dispenser dial pushed past low setting causing no dispensing of detergent. Reset dial to proper position and tested unit. Found all is functioning properly at this time. Also customer concern about dimly lit light on the control panel. Panel is fully functional and light is not affecting function of unit. No repairs can be done through extended warranty as it is not a functional failure. Job is complete.

Near Summer Alcove Way, Austin, TX 78732
Thomas L.

Thomas L.

DISHWASHER MAYTAG MDBH955AWW Arrived on site for no wash motor operation. Replaced failed motor capacitor. All operations are now normal. All water connections were dry.

Near Bridget Dr, Marble Falls, TX 78654
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to replaced parts previously diagnosed. Replaced UI, Main control, RC evaporator fan motor, and power supply board, tested unit and found all functioning properly at this time. Advised homeowner to monitor unit for 24 hours prior to filling with food. Collected balance for parts and labor. No leaks were found at time of service.

Near Pelican Bay Cove, Austin, TX 78732
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site for the unit is freezing food in the ff section. Tested the unit and found the damper control in the ff section has ice and not closing properly. Unit will need a new damper control. ; ordrng 1 W11236848 (DIFFUSER)

Near Wolf Ranch Parkway, Georgetown, TX 78628
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED75HEFW0 "Arrived on site for customer complaint of dryer not working, found 5v dc getting to UIB, UIB was not powering on. Ordering UIB collected service fee on cc. ; ordrng 1 W10919207 (panel-cntl)"

Near Creek Rd, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR GE GSH25JSXBSS "Arrived on site for leak in system. Removed evaporator,compressor and filter drier. Installed new evaporator, compressor and a filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly."

Near Crosscreek Dr, Austin, TX 78737
Lou S.

Lou S.

DRYER WHIRLPOOL WED8500DC1 "arrived on site to inspect dryer UI flashing. Upon further inspection, I placed the unit in diagnostics and checked for error codes. The unit showed F4E3, F6E3, F4E4. I checked the breaker and turned it off and turned it back on. The customer advised that they recently had the vents cleaned. I remove the console and verified voltage at the terminal block and then checked voltage by placing my black probe in the P8-3 connector and my red probe in the P9-2 connector and got 120 VAC. Then I placed my black probe in the P2-3 connector and my red probe in the P2-1 and got .2VDC. I then placed my black probe in the P5-3 and my red probe in the P5-8 and got less than 12VDC. I removed and replaced the main control and tested the unit and it operated as designed. I advised the customer off my findings. No lint observed during service, job completed."

Near Wire Rd, Leander, TX 78641
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to replace the fan motor due to not turning on. Replace the fan motor and tested unit. Unit is still only working on low. Found the unit will need a capacitor for the fan motor.; ordrng 1 W10605896 (capactr-dm)

Near Westinghouse Rd, Georgetown, TX 78626
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0AS0 "arrived on site to inspect wall oven showing error code F1E1. Upon further inspection, I found the unit had been turned on and was hot and the display was showing F1E1. I placed the unit in diagnostics to check for any other error codes and then cleared the error code to test. As soon as I took the unit out of diagnostics, the unit beeped and showed error code F1E1 again. I turned the power off at the breaker and when I attempted to pull the unit from the wall, I was unable to pull it all the way out due to poor installation. I found that the shelf at the bottom of the unit where the unit site was not secured and had fallen down in the front. I was able to remove and replace the main control and in an attempt to put the unit back in the wall, I was unable to do so due to the shelf. I attempted to adjust the shelf but was unable to do so. I advised the customer to contact their builder to fix the problem. I was able to get the unit all the way, but due to th

Near Amarone Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and tested operation. Found fresh food evaporator frozen completely. Freezer temps are good. Instructed customer that unit will need to be off and opened up for 48 hours to thaw completely. Also instructed customer to place towels around unit to catch water that will leak from it during this process. Unit will need new evaporator fan motor assembly with harness and main control to repair. ; schdld next appmnt for 11/12 MON !

Near Umbrella Sky, Liberty Hill, TX 78642
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL KRBL109ESS00 "Arrived on site for no ice . When I arrived ice bucket had about 3-4 harvest worth of ice . Ran harvest test , ice maker was getting hung up . After starting and stopping with switch unit finally advanced . Replaced IM and ran harvest with no stoppage . Nonwater leaks detected at time of service . Job complete ."

Near Brazos St, Austin, TX 78701
Scott  M.

Scott M.

WASHER WHIRLPOOL MHW8000AG0 "Arrived on site , replaced flowmeter . Ran diagnostics all checked normal. No water leaks detected at time of service . Job complete ."

Near Colorado St, Austin, TX 78701
Scott  M.

Scott M.

VENTHOOD WHIRLPOOL UXL5430BSS1 "Arrived on site for light not working . Found both lights burned out . Checked wire HARNES for any unusual voltage , all checked normal . Replaced bulbs , all lights are working . Job complete ."

Near Alta Vista Ave, Austin, TX 78704
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD95HEDW0 "Arrived on site for Squeaky dryer . Found belt had worn idler pulley deeply causing belt to slip. Replaced pulley wheel, rollers and belt with repair kit 55.83 , labor 179.99. Collected 255.28 cc . While unit was open clean a lot of lint of unit . Recommended to customer to have ducts cleaned . All lint removed at time of service . Job complete ."

Near Homedale Dr, Austin, TX 78704
Scott  M.

Scott M.

ICE MACHINE KITCHENAID KUIC15POZP0 Arrived on site for mold in unit . Customer had shut IM off during the Austin boil notice . Mold had devolved in and around recirculating feeder tube . Removed and replaced tube . Also instructed customer on proper cleaning of maker . No water leaks detected at time of service . Job complete .

Near Woodmont Ave, Austin, TX 78703
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFE530C0EB0 Arrived on site for “right front burner out” complaint. Inspected unit and found element blew out and shorted switch. Removed and replaced element and switch. Tested unit. Unit is performing as designed.

Near James Garfield St, Manor, TX 78653
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSSC42QTS00 "Arrived on site for fresh food sections lights not coming on . Found light switch has failed . no water leaks detected at time of service . Job complete ."

Near Bremen St, Austin, TX 78703
Arthur B.

Arthur B.

WASHER GE WCVH6800J0MS Arrived onsite for customer complaint of front load washer caught fire when in use. Removed top and found CCU shorted and shut off. Also found metal rubbing was rubbing on tub an door boot. Customer advised to have unit replaced and doesn’t feel safe to have it repaired. AHS to be in contact. Unit unplugged at this time. All water connections were dry at time of service.

Near Sandra Sue Dr, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5FHEXVS04 Arrived onsite for customer complaint of SxS refrigerator not cooling properly and not making ice. Checked temperatures and found RC @ 39F and RF @ 0F. Advices customer to move items new diffuser to allow proper air flow. Removed and replaced icemaker. Icemaker called for water. No other issues found. All water connections were dry at time of service.

Near Co Rd 3372, Kempner, TX 76539
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite to clear drain channel and ice build up on RC floor of 5 door refrigerator. Removed evaporator cover. Removed sheet of ice lodged underneath evaporator. Used steamer to clear out drain channel. Water was flowing well. Dried up all water. Removed and replaced evaporator motor. Reassembled. Tested. Unit now cools as intended. No other issues found.

Near Creek Pl Dr, Killeen, TX 76549
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for the unit intermittently will not dispense or will not stop dispensing water. Tested the unit and unit is dispensing water and ice properly. Called Whirlpool Sr#7723380077 Andrew and did several checks on the dual valve and diagnostic test. All checks good and advise customer to call customer service.

Near Shinnecock Hills Dr, Georgetown, TX 78628
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for the unit oven is not heating properly. Tested the unit and found the oven sensor was not inserted all the way on the harness. Secured the harness and assembled the unit. Unit heats and works properly.

Near Tradinghouse Creek St, Georgetown, TX 78633
Steve C.

Steve C.

WASHER MAYTAG MVWB766FW0 "Arrived on site for the unit is not spinning properly. Tested the unit in diagnostics and unable to calibrate or advance test cycle, unit will show random numbers and letters. Replaced the panel and control. Calibrated the unit and unit is working properly. All water connections were dry at the time of service."

Near Naranjo Dr, Georgetown, TX 78628
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for the unit is not drying the dishes. Tested the unit in diagnostic and received no error codes. Heater did turn on and advise customer to use rinse aid. Unit works properly and all water connections were dry at the time of service.

Near Georgetown, TX 78626
Steve C.

Steve C.

ICE MACHINE KITCHENAID KUIC18PNXS1 "Arrived on site to replace the pump, drain pump, harness, and control due to wire connectors corroded and not making ice. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."

Near Marshall Ct, Georgetown, TX 78628
James C.

James C.

DRYER WHIRLPOOL WED8000DW3 Arrived on site and found new panel has delaminates and the silver lettering is missing from several cycles. Called tech line to document. Spoke with Dustin #7723387634. Installed new panel and tested. Unit working properly. Job complete

Near Drystone Trail, Liberty Hill, TX 78642
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF560SMYM04 Arrived on site. Customer stated the unit is working and will call back if any problems occur. cancel call

Near Magazine Ave, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to install previous diagnosed part. Removed fill tube and found ice buildup between liner and cavity from fill tube. Removed ice with steamer and water line slide out. Installed new water line with heater. Advanced ice maker cycle and monitor for water leaks. All checks good, no water leaks present."

Near Axis Loop, Georgetown, TX 78628
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0AS04 arrived on site for heat complaints of under and over cooking. R&R control and sensor and tested good.

Near San Michelle Ln, Georgetown, TX 78628
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL DU915PWPB0 "Arrived onsite for customer complaint of dishwasher not starting. Tested unit and found no features work on control panel. Found only CANCEL/DRAIN only work. Removed and replaced replaced control panel. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Fredrick, Temple, TX 76502
Clif L.

Clif L.

OVEN KENMORE 790.48903 "Rope on site to diagnose a microwave/oven combination that is not heating in the microwave section and is not operating. Found turntable not operating, right microwave door hinge bent, and not all doors swhiches activating. Possibly multiple blown fuses inside unit due to switch operation. Previous company serviced unit without proper knowledge causing multiple issues. Due to amount of repairs needed and time, homeowner is going to replace the unit."

Near Arch Hill Cir, Austin, TX 78750
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not getting water in. Test unit and found water is on and water pressure good. Test unit and found valve getting power but not allowing water to come in. Replaced valve inlet test unit and unit getting water in to unit. No leaks present and wash motor and drain motor working correctly.

Near Grist Mill Rd, Uhland, TX 78640
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site. Check for mold issues. Found mold in the refrigerator and freezer compartment. Customer stated unit was in storage for a few months.Showed customer how to remove bins to get access to mold. No leaks present. Job complete

Near Landa St, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8040DW1 "Arrived on site and started washer on a normal cycle and no water would enter. Set washer into a diagnostic cycle and it added water properly, started washer again on normal cycle and it will Now begin the cycle normally and it is filling with water. No water leaks from connections at time of service"

Near Bella Vista Cir, Kyle, TX 78640
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "arrived on site to inspect refrigerator leaking. Upon further inspection, the customer advised that the unit was leaking from the back right side corner where the compressor is located so he turned the water off at the wall and the leak stopped. I removed the back cover to inspect the valves. I turned the water on and the customer got a cup of water from the dispenser and I found no leak. I did find evidence of water residue in the drain pan and on the bottom panel near the compressor, but no active water leak. I checked the valve connections and they were dry. I checked the connection at the water valve in the wall and it was dry. I checked the water lines at the back of the unit and did find any cracks or wet spots/leaking. I advised the customer that should this occur again to remove the back cover and take pictures of the leak/water to get a better idea of where the leak is coming from. No water leaks observed during service, job completed."

Near Salorn Way, Round Rock, TX 78681
Lou S.

Lou S.

DISHWASHER WHIRLPOOL DU800DWGU2 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I found the the unit is opting as designed, but the customer is using rinse aid as a detergent. I explained the difference in detergent and rinse aid and use and care tips and types of detergent to use for the unit. No water leaks observed during service, job completed."

Near Quail Valley Dr, Georgetown, TX 78626
Lou S.

Lou S.

WASHER SAMSUNG WA422PRHDWR/AA02 "arrived on site to inspect water going into the tub of the washer when not operating. Upon further inspection, the customer had the water turned off to the unit and they advised that hen the washer is not on, water will rush into the tub unwanted. After turning the water on to the unit and testing, the water continued to run into the tub. . I removed and replaced the water valve and tested the unit and it operated as designed. I found that there was a lot of debris in the hot water valve which was causing it to be defective. Also included with this ticket are tickets 203845 and 203844.

Near Quail Valley Dr, Georgetown, TX 78626
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS965CIAM00 "arrived on site to inspect unit not cooling in both compartments. Upon further inspection, using my multimeter, I placed my thermal lead inside the rc section ad my temp reading was 51 degrees. I tested the fc section in the same manner and my temp reading was 10 degrees. When I opened the door to the fc section, I found a large amount of frost on the Evap cover. I removed the Evap cover to find a large amount of frost/ice on the evaporator. Using my steamer, I removed the ice/frost and tested ohmed to the heater and it was closed/good. I found that one of the connections to the heater was not filled connected. I tested ohms to the bi-metal and found it open so I tested voltage to the bi-metal and found that there is voltage to the part. I removed and replaced the bi-metal and using manufacturers approved silicone, I filled the wire nuts to keep moisture from getting inside and shorting the bi-metal. I tested the unit and the Evap had a nice frost

Near Camp Verde Dr, Georgetown, TX 78633
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5500XW2 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the capacitor and tested the unit in automatic and manual test mode. The unit operated as designed with no error codes. No water leaks observed during service, job completed."

Near Palo Duro Canyon Trail, Georgetown, TX 78633
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDF520PADM7 "WDF520PADM7 Arrived to inspect drying issues. I found the customer has a water treatment system and was using detergent tablets and pre-rinsing. I advised the customer this unit is a low water consumption machine and they will need to greatly reduce the amount of detergent, I recommended one teaspoon of the liquid automatic detergent of their choice. I advised on the use of rinse agent and set it to #1. I discussed the importance of purging cold water from the hot supply prior to use. No leaks observed during service."

Near Vickers St, , TX 78628
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for no cool condition. Found freezer at -2 degrees and 37 degrees in fresh food section. Customer says unit will totally go dead, no lights nothing. She resets the breaker and it all goes back to working fine. Spoke with manufacturer (JK) and he recommended replacing the user interface. Replaced user interface. All water connections were dry. SR# 7723354306

Near Whitewater Dr, Bertram, TX 78605
Luis M.

Luis M.

ICE MACHINE JENN-AIR JIM158XYRS0 "Arrived on site for no ice. Ran diagnostics found no water entering reservoir found filter not fully inserted to housing,installed filter to,housing good water flow found recirculating pump not pumping water to plate installed new pump ran diagnostics all test passed unit working as designed."

Near N Rim Dr, Austin, TX 78731
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on job to replace door and nameplate. After replacemen customer check work and was satisfied. No leaks detected. Job complete.

Near Lee St, New Braunfels, TX 78130
Kevin B.

Kevin B.

DRYER MAYTAG MEDC465HW0 "Arrived on site and inspect the dryer and found it is heating properly but there is no airflow through lint screen. Removed vent hose and airflow has returned, recommended to customer that vent to the exterior of home be cleaned/cleared by a service it is blocked and not allowing dryer to operate properly. Dryer is new and there is no lint buildup at time of service in it. Job complete. Documented service call with safety team."

Near Indian Tree Trail, Austin, TX 78748
Kevin B.

Kevin B.

WASHER GE WBVH5300K0WW "Arrived on site and inspected washing machine and found no water for signs of leaking with kick panels removed. Started a cycle and washer filter properly completed cycle and drained and did not find any leaking components, leaking from valve, or drain hose to stand pipe. Could not confirm customers experience again. Washer is not leakingCarla recommend turning over to another service provider for a second opinion. Job complete"

Near Penion Dr, Austin, TX 78748
Kevin B.

Kevin B.

ICE MACHINE KITCHENAID KUIC18PNXS2 "arrived on site and inspected ice machine and found very little cooling function at no Cross pattern visible. Machine will fill with water, recirculating pump will operate what the connection is highly corroding. Drain pump isn’t moving the water properly. A sealed system repair would be needed and quoted customer Recirculating pump, compressor, evaporator , access fitting .

Near Talbot Ln, Austin, TX 78746
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW8540FW1 "Arrived on site and replaced control board and control panel diagnosed on previous visit. After replacement UI is now responding properly. Ran a diagnostic cycle and confirmed all operations are working properly. No water leaks from connections at time of service, job complete."

Near Titania St, Austin, TX 78741
Paul R.

Paul R.

RANGE WHIRLPOOL WFG320M0BW2 Arrived onsite for the range to replace the previous diagnosed parts by SM. I replaced the regulator and tested the oven. The oven is heating and working as designed. There were no gas leaks present at the time of service. Call complete.

Near Little Fatima Ln, Austin, TX 78753
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site and inspected washing machine and found hot water inlet screen is clogged with sediment. After clearing water well now flowing properly. Ran a diagnostic cycle and confirmed all functions are correct. No water leaks from connections at time of service, job complete FL320 "

Near Humboldt Ln, Austin, TX 78746
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for freezing on top shelf. Replaced harness w/ thermistor . Advised customer not to pile stuff around air vent . No water leaks detected at time of service . Job complete .

Near Grover Ave, Austin, TX 78756
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSP48QFS05 "Arrived on site for no ice. Ran icemaker through a cycle no water entering icemaker. Removed fill line no blockage in water line,ran icemaker through another cycle valve getting power solenoid not energizing,diagnosed unit will need water valve. Valve is discontinued also found insulation has pulled from bottom of cabinet causing excessive moisture under unit pictures uploaded to sd quik pic."

Near Mesa Dr, Austin, TX 78731
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PLXS1 "Arrived on site for no ice. No power at outlet,connected power to other source ran diagnostics all test passed customer will need an electrician to find out reason for no power at outlet."

Near Wooldridge Dr, Austin, TX 78703
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSRG25FKSS18 Arrived onsite for the refrigerator with a no ice condition. I found the receiver not passing voltage to the ice maker. I installed a new emitter and receiver kit. I tested the unit and it went thru a harvest and filled the mold with water. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Meadowfire Dr, Austin, TX 78758
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT511SZDW00 Arrived on site and found gap in unit fridge seal. Repaired gap with truck stock silicone and and reshaped gasket. All checks good. Unit is now operating as designed

Near River Timber Dr, Del Valle, TX 78617
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KFCS22EVMS7 "KFCS22EVMS7 Arrived to inspect leak. The prior service corrected the drain tube and ice in the fc floor issue, but a difficult to see crack was missed in the drain pan area, away from the drain connector. I removed and replaced the faulty drain pan and tested. Operational test good, no leaks observed during service. Warranty applied to labor. Drain pan."

Near Malaga Dr, Georgetown, TX 78628
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KSSC42QTS02 "KSSC42QTS02 Arrived to instal previously diagnosed and ordered part. I removed and replaced the electronic control assembly and tested. All function returned to the unit. I removed ice from the door chute and filled gaps within the ice bin mounting plate. I removed the motor cover and removed ice within. I sealed the cover and applied dialectic grease to the upper section of the output shaft. Operational test good, no leaks observed during service. "

Near Dawana Ln, Georgetown, TX 78628
Clif L.

Clif L.

RANGE WHIRLPOOL WFG525S0HZ0 Arrived on site to diagnose a range that is sparking on all burners anytime one is turned on. Tested unit and found no mechanical failures at this time and all normal operation. Informed customer of operation of unit. No repairs are needed at this time and all is working properly.

Near Verbena Dr, Austin, TX 78750
Clif L.

Clif L.

OVEN KITCHENAID KEBK101SSS04 Arrived on site to diagnose an oven is not heating properly. Tested unit and found temperature 10° too low. Reset calibration settings to compensate for offset in temperature. All is working properly at this time and no further repairs are needed.Svc/Lbr

Near Centennial Trail, Austin, TX 78726
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM5 Arrived on site to diagnose a dishwasher that is tripping the breaker. Tested unit and found no mechanical failures to dishwasher at this time and all working properly. Did no unit on GFCI breaker and GFCI indicates failure with breaker. Also advised homeowner manufacturer does not recommend having appliances on GFCI type of circuit due to possibility of breaker tripping. No repairs can be done by Appliance Express Conference Line and homeowner will need electrician to update breaker to prevent future issues. No leaks were found at time of service.

Near Cut Plains Trail, Austin, TX 78726
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW72HEDW0 Arrived onsite. Spoke with Raymond and advised of unit is not under warranty. They will need to setup on OnStop account so that it can be paid. Advised MS of issue. No work performed to unit.

Near Drystone Ln, Killeen, TX 76542
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4900XW0 Arrived onsite for customer complaint of dryer making loud noises when tumbling. Removed back panel and removed blower wheel housing. Found pens and pencils scraping on the blower wheel. Removed obstructions and reassembled. Tested unit. Dryer now heats and tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Jack Barnes Ave, Killeen, TX 76549
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5500XW2 "arrived on site to inspect washer not draining or spinning. Upon further inspection, I placed the unit in diagnostics and tested. The unit showed error code F7E6-motor fault. I cleared the code and continued with testing. The unit operated as designed but I noticed that during agitate ad spin, the basket was slow to start. I tested the unit in manual mode and tested on high agitate and high spin. Again, the basket was slow to turn but then would go into full speed. I am ordering the capacitor and a CNOTE LSO (per customer request) and scheduled return service for 11/05/18 since we have a part available at the office. No water leaks observed during service. ; ordrng 1 CNOTE (LSO) and 1 W10804664 (capacitor)"

Near Palo Duro Canyon Trail, Georgetown, TX 78633
Al R.

Al R.

DRYER WHIRLPOOL GEW9200LW1 "203271 Ramsdell- Arrived on-site for (Dryer- Wont start - SELECT START THERE IS POWER - THEN THERE IS A HUM BUT DOES NOT WORK). Verified complaint and R/R the blower, blower housing, motor & belt. Tested unit after installing the above parts. Unit operated as designed. Cleaned lint in and around unit."

Near Antelope Trail, Harker Heights, TX 76548
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW92HEFBD0 "Arrived on site and inspected washing machine and found hot water inlet screen is clogged with sediment. After clearing water well now flowing properly. Ran a diagnostic cycle and confirmed all functions are correct. No water leaks from connections at time of service, job complete quoted customer FL320 "

Near Humboldt Ln, Austin, TX 78746
James C.

James C.

DRYER MAYTAG MGD9700SQ0 Arrived on site and tested operation. Found unit will start but has not heat. Inspected burner and found igniter to be good. Found visible crack on coil. Unit will need new coil set to repair. ; ordrng 1 279834 (2 coil gas valve set)

Near River Walk Trail, Georgetown, TX 78633
Al R.

Al R.

WASHER MAYTAG MVWB835DW1 "Arrived on site to install lid lock switch that was pre diagnosed. R/R the new switch. Tested unit, no water leaks observed"

Near S Wilson Valley Dr, Little River-Academy, TX 76554
Al R.

Al R.

DISHWASHER WHIRLPOOL KDFE104DSS5 Arrived to inspect (Dishwasher is hard to close doesn't start sometimes starts when you lean up against it other) Confirmed complaint and removed and replaced the door latch. Tested unit and tested as designed. No leaks observed.

Near Harvest Hill Ln, Holland, TX 76534
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ET21NKXGW02 "Arrived to inspect (EVERYTIME COMPRESSOR TURNS ON, MAKES LOUD RATTLING NOISE- IT DOES GO AWAY IF YOU PUSH ON THE DOORS) I found the rear panel of the fcc had 3 of the 4 screws loose. I disassembled the back wall and tightened the remaining screws and reassembled the fc. all lines were dry. Unit tested as designed."

Near Home Pl Ln, Salado, TX 76571
Steve C.

Steve C.

DRYER WHIRLPOOL WED7500GC0 Arrived on site to replace the blower wheel due to noise. While removing the wheel found it has seized onto the shaft of the motor. Also replaced the motor. Assembled the unit and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Ashley Dr, Round Rock, TX 78665
Steve C.

Steve C.

OVEN WHIRLPOOL WFG515S0ES1 Arrived on site for the unit intermittently will not ignite on bake cycle. Tested the unit and made sure unit is properly grounded and the outlet checks good. Called Whirlpool Sr#7723356202 Rick and advise to check unit is properly grounded. Also found the drawer under the unit is full of bakeware and when closed some bakeware is touching the igniter. Tested the unit and unit ignites properly. No gas leak is present.

Near Paola Cove, Round Rock, TX 78665
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS1 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed with no error codes at the end of testing. I recommended to the customer tips for use and care of the unit such as types of detergent and rinse aid to use and how much and which cycles to use. Also advised to purge the cold water by running the hot water at the kitchen sink faucet to allow the hot water to enter the dishwasher upon starting the unit. No water leaks observed during service, job completed."

Near Valley View Dr E, , TX 78641
Lou S.

Lou S.

OVEN KITCHENAID KOST100ESS03 "arrived on site to inspect oven no working. Upon further inspection, I found no power to the unit with the breaker on. I removed the main control and verified ohms to the fuse. Using my oven dolly, I removed the unit from the wall and found the unit is not wired at the junction box on the back wall. I advised the customer of my findings and advised that an electrician would have to wire the unit as the power cord is not part of the oven itself. No further repair needed, job completed. Customer was with a potential buyer and not available to sign for receipt."

Near Parke Field Pass, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "arrived on site to inspect ice buildup in freezer. Upon further inspection, the customer opened the freezer door to to show me the ice buildup on the top of the door and near the light switch. I closed the fc door and opened the rc doors to inspect the fc door gasket at the top. I found that the gasket had an approximate 1/4 inch gap in it. I also found that the sides of the fc door gasket were tighter towards the bottom of the door than at the top of the door. I adjusted the door brackets ad using my heat gun, I remolded the gasket and tested. The door closed and the gap was sealed. Using manufacturers approved silicone, I sealed the gaps in between the fc section molding and chassis. I did the same for the rc section. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Old Mill Rd, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRSC500ESS01 "arrived on site to inspect refrigerator doors not level. Upon further inspection, I found that the right rc door was higher than the left fc door. I lowered the leveling feet to level the unit then using a 5\16 wrench, I lowered the right rc door by adjusting the hinge nut at the bottom right corner of the rc door. Tested the unit and it operated as designed. No water leaks observed during service, job completed. No one available to sign receipt."

Near Erwin Trail, Austin, TX 78717
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site for the unit is not washing properly. Tested the unit and found the unit will fill up with water but not wash. Found the sump and motor is defective. Replace the sump and motor and tested the unit. Unit is working properly and all water connections were dry at the time of service.

Near Shiraz Loop, Round Rock, TX 78665
Scott  M.

Scott M.

MICROWAVE KITCHENAID KEMS379BSS01 "Arrived on site for broken oven glass . Found inner glass broken on oven door . Replaced glass. Job complete ."

Near Travis Heights Blvd, Austin, TX 78704
Arthur B.

Arthur B.

WASHER MAYTAG MHW5500FW0 Arrived onsite for customer compliant of front load washer not draining properly. Ran diagnostics and found no error codes. Customer showed me how much soaps she uses. Advised customer that too much soap is use if which is causing poor draining. Advised customer on how much soap to use. All check ok. All water connections were dry at time of service. M&S has came off unit

Near Big Divide Rd, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER WHIRLPOOL MHWE200XW00 "Arrived onsite for customer complaint of front load washer not starting. Removed bottom panel. Tested unit. Found MCU not responding with CCU. P&L are as follows; WPW10384843 (MCU) . Customer declines repair due to cost. Collected SVC call . All water connections were dry at time of service."

Near Kempner, TX
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRFC704FBS00 "KRFC704FBS00 Arrived to inspect cooling issue. I found the unit just slightly below room temperature and all functions appeared to be present. I checked the high side discharge and found it slightly warm at the compressor, but room temperature prior to its entrance into the condenser. Amp draw was .66 and too low for the unit with its warm internal temperatures. The sealed system has failed and will require replacement. Office to order the compressor, both evaporators, service port and dye drier. Oil-less system will require gauge kit. Please allow 3 hours for sealed system service. No water connected to unit. ; ordrng 1 CNOTES (SEALED SYSTEM, 3 HOURS PLEASE) and 1 OIL-LESSGAUGES (OIL FREE GAUGE KIT) and 1 TJ90SF8404 (SERVICE PORT ) and 1 W10843121 (drier-tube, NON DYE) and 1 W10865322 (evaporator) and 1 W11025999 (compressor) and 1 W11035643 (evaporator)"

Near Faubion Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer not heating. Checked incoming voltage and found only L2 to Neutral is 120v. L1 to Neutral is 0v. Flipped breaker and checked wiring to receptacle. Found L1 wiring loose to receptacle. Tighten wiring and reassembled. Flipped breaker back on. Unit now getting proper 240v. Tested unit. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Danzig, Kempner, TX 76539
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KUDC20FXSS4 "Arrived on site for “no water entering unit” complaint. Inspected unit and found grit in inlet valve. Removed and replaced inlet valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Furness Dr, Austin, TX 78753
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Checked for no operation issues. Found error code for bad control. Replaced control and cycled, all functions tested OK. No leaks present. Job complete"

Near Anthem Ln, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to install new feed tub. Install feed tub test unit and found no leaks at this time. Job complete

Near Via Valmonte, Buda, TX 78610
Clif L.

Clif L.

COOKTOP JENN-AIR JID4436ES0 Arrived on site to diagnose a downdraft vent that is not operational. Tested unit and found noise filter and main control for vent assembly not sending proper voltage out. Both parts will need to be replaced at the same time to prevent damage to other parts. Return date is set for 11/12/18.; ordrng 1 W10913302 (cntrl-elec)

Near Ladin Ln, Lakeway, TX 78734
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site to replace tracks on bottom rack, I replaced track unit tested good."

Near Roy Creek Ln, Dripping Springs, TX 78620
Diego G.

Diego G.

COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site. Check for burner issues. Found burner head warped not allowing the flames to come out evenly. Replaced burner head and caps, all functions tested OK. No leaks present. Job complete"

Near Pioneer Drive, , TX 78132
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0HB00 Arrived on site to install new panel. Installed panel test unit and unit test good job complete no damaged found on new panel.

Near Peccary Drive, Austin, TX 78744
Brandon C.

Brandon C.

OVEN WHIRLPOOL KEBS209BBL00 "Arrived on site for customer complaint of oven not powering on, found control fuse was bad I replaced control fuse unit tested good.

Near Foxfield Ln, Austin, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of lights not working in freezer compartment and top of fresh food compartment. Found broken wire, I repaired wire unit tested good."

Near Bisset Ct, Austin, TX 78738
Al R.

Al R.

OVEN WHIRLPOOL WOC75EC7HS "CNOTE Arrived to inspect (fan clanks around in the oven on , microwave is digital and freezes up, restart itself,wont let go in to any mode, control panel controls both). Verified complaint to be the blower, not the convection fan. Part was not available in Marcone and has to be ordered by office from manufacturer. Office to order and reschedule with the customer. ; ordrng 1 W11248652 (BLOWER)"

Near Lakeview Dr, Belton, TX 76513
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL KCGD506GSS00 "Arrived on site for customer complaint of gas leak, I removed the top of cooktop, put leak solution on all valves and joints on the appliance as well as regulator. Gas leak was not detected on appliance, but there was a gas smell coming from house line. Instructed customer to call gas company, or plumber to have gas line changed."

Near Aria Dr, Austin, TX 78738
Brandon C.

Brandon C.

WASHER GE PSWS4605L0MG "Arrived on site for customer complaint of unit leaking, found unit was leaking out of front due to hard water build up on door where it meets the door bellow. I instructed customer to clean the area every once in a while."

Near Lakota Pass, Austin, TX 78738
James C.

James C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and installed new fuse and gasket. Tested for proper operation and found unit working properly. Job complete

Near Fattoria Cove, Liberty Hill, TX 78642
James C.

James C.

WASHER MAYTAG MVWB855DC0 Arrived on site and installed new agitator. Tested for proper operation and found unit working properly. Job complete

Near Appaloosa Run, Liberty Hill, TX 78642
James C.

James C.

MICROWAVE WHIRLPOOL WMH73521CS0 "Arrived on site and inspected unit. Customer stated that the unit will give close door error intermittently when trying to,cook and the door display will sometimes go blank. Inspected switches and found them to be worn. Also found that the interlock were not aligning properly. Installed new interlocks and switches. Also found issue with the cavity pain missing in a few spots. Unit will also need touch up paint for the interior to complete repair; ordrng 1 8212473 (tuchup)"

Near Mount Locke Ct, Georgetown, TX 78633
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site. Replaced display assembly and cycle, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"

Near Colleen Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

DRYER WHIRLPOOL WED8300SW0 "Arrived on site. Check for noise issues. Found idler pulley and belt worn creating noise not allowing drum to spin correctly. Replaced Repair kit, all functions tested OK. Job complete"

Near River Way, Spring Branch, TX 78070
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived oon site. Replaced harness and placed thermistor in correct spot and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Provence Pl, New Braunfels, TX 78132
Diego G.

Diego G.

ICE MACHINE JENN-AIR JIM158XYRS2 "Arrived on site. Check for no ice issues. Found water level sensor in circulating pump bad replaced circulating pump and cycle, all functions tested OK. No leaks present. Job complete"

Near Fallen Oak, New Braunfels, TX 78132
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived onsite for customer complaint of wall oven upper oven too cold. When arrived, oven was preheated. Found upper oven was not heating. Powered down unit and check wiring at control. Found upper oven wiring connections was loose causing no heat to upper oven. Secured wiring and flipped breaker to power up. Tested oven. Upper oven began to heat as intended. Also advised not to use aluminum foil on bottom of ovens. Customer agreed. No other issues found."

Near Alabaster Dr, Killeen, TX 76542
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer not completing wash . Ran diagnostics got basket speed error . Unit will do every stage except agitate and spin . Found connections on cap bent severely . Will need order capacitor . Return 11/9. No water leaks detected at time of service .; ordrng 1 W11158831 (CAP)

Near Bennett Ave, Austin, TX 78752
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived onsite for customer complaint of SxS Dual Evaporator Refrigerator leaking from the rear. Removed unit cover and found RC drain tub was not secure causing the defrost water to leak on floor. Cleared tube and secure tube to liner. Water flows well to tube. No other leaks found. No water leaks detected at time of service.

Near Green Meadow Dr, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HS0 Arrived on site to test unit for u it not going past 155 degrees. Turned oven on bake at 350 and unit preheated to 350. Could not duplicate problem at this time. Unit working as designed.

Near Waterloo Shore Lane, Austin, TX 78741
Arthur B.

Arthur B.

MICROWAVE HOTPOINT RVM1535DM2BB "Arrived onsite to install new fuse and control to OTR microwave. Removed grille and removed and replaced fuse. Unit powered up. Tested unit. Found unit made loud noise and blew fuse. Found transformer is faulty causing the short. Unit will need new transformer, magnetron to complete repair. Advised customer that OF is to R/S once authorization is given. ; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WB07X11078 (microwave grille - b) and 1 WB27X10826 (trans h.v) and 1 WB27X10827 (asm - mgt)"

Near County Rd 4710, Kempner, TX 76539
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD8010DS2 Arrived on site to replace sump and motor. Replaced sump and motor test unit for leaks no leaks present at this time. Unit working correctly water spraying inside.

Near S Meadows Blvd, Austin, TX 78745
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for “no power to unit” complaint. Inspected unit and found power going to board, but none coming out. Both mounting tabs were broken off. Removed and replaced faulty control. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Customer needs to start using dishwasher detergent. Unit is not designed for dish soap."

Near N Lamar Blvd, Austin, TX 78753
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site for no cool. Powered cycled unit can hear compressor trying to power on. Checked voltage to inverter good 120ac and 6vdc compressor ohmed good. Installed new inverter same issue compressor trying to start. Diagnosed failed compressor will need to order new compressor. JOB WILL NEED 3hrs; ordrng 1 8201675 (COMPRESSOR) and 1 JOBNEEDS3HRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 WPW10143759 (DRIER UV)

Near Dexter St, Austin, TX 78704
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL DU915PWPB0 "Arrived on site for “no inputs on control panel and broken upper dish rack manifold connection” complaint. Per my previous diagnosis, removed and replaced control panel, seal, support, screw and plug. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Canyon Maple Rd, Pflugerville, TX 78660
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “unit leaks from door” complaint. Inspected unit and found door gasket to be out of place. Reset door gasket. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Anaheim Avenue, Pflugerville, TX 78660
Joseph C.

Joseph C.

VENTHOOD WHIRLPOOL UXT5230BDS1 "Arrived on site for “noisy fan operation” complaint. Inspected unit and found warped motor bracket. Adjusted motor, in bracket. Tested unit. Unit is performing as designed."

Near Polden Hills Way, Pflugerville, TX 78660
Joseph C.

Joseph C.

DISHWASHER GE GDF570SSJ0SS "Arrived on site for “leaks during fill” complaint. Inspected unit and found inlet, to tub, had come loose. This was hanging out of tub and flooding area under unit. Reinstalled into tub. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Penny Royal Dr, Pflugerville, TX 78660
Diego G.

Diego G.

FREEZER WHIRLPOOL KFIV29PCMS00 Arrived on site. Replaced refrigerator compartment evaporator and deli control board. Vacuum system and charged. Instructed customer to allow 24 hours for units cool down completely. No leaks present. Job complete

Near W Coll St, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL RBS305PRS00 Arrived on site to test unit for unit giving F3 erro run away temp and opened sensor. Replaced sensor test unit at 350 and unit test good job complete.

Near Aspen Dr, Austin, TX 78737
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for no cool condition. Found unit to be totally in operable. Turn unit off and enter diagnostics mode and ran diagnostics tests. Reset control and operations now started properly. Customer will allow ample time for the unit to reach normal operating temperatures. I’ll water connections were dry.

Near Colt, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

RANGE GE PHS930SL1SS Arrived on site to find control and user interface not communicating. Replaced both are now unit function properly in all aspects.

Near Clear Cove Dr, Granite Shoals, TX 78654
Thomas L.

Thomas L.

WASHER ROPER RTW4516FW1 Arrived and removed Noisey and failing inlet valve. Unit now operate properly. All water connections were dry.

Near TX-29, Buchanan Dam, TX 78609
Robert J.

Robert J.

DRYER MAYTAG MEDC215EW1 Arrived on job for complaints of noise. Found wheels with missing fin . Replaced wheel and test. Noise level normal.

Near Highland Vista, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER GE WCVH6800J2WW Arrived on job for complaints of soap not mixing with clothes and small leak. Found bellow blockage so soap not returning to tub and hair on fellow allowing it to leak.

Near Maple Way, New Braunfels, TX 78132
Brandon C.

Brandon C.

DISHWASHER GE GDT530PSD1SS "Arrived on site for customer complaint of dishwasher rinse aid leaking, found bad dispenser, also found leak out of door due to torn lower door gasket, ordering gasket and dispenser. ; ordrng 1 WD08X21894 (gasket beach plastic)"

Near Lakota Pass, Austin, TX 78738
James C.

James C.

WASHER AMANA NTW4516FW2 Arrived on site and tested operation. Found unit would agitate properly but when it would go into spring the control would run the basket in reverse before stopping then the motor would hum and the unit would start to spin correctly before abruptly stopping. Found fault for motor in diagnostics. Found resistance to motor to be good. Inspected all connections and found to be good. Found control cutting voltage to motor during spin as well as capacitor has failed. Unit will need new control and capacitor to repair. ; ordrng 1 W11170317 (CONTROL ) and 1 W11175257 (CAPACITOR )

Near Hillcrest Ln, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site and tested operation. Found water would intermittently drip after getting water from dispenser. Checked connections and found connector in hinge not sealing properly. Also found the water line has been damaged by defective connector. Unit will need new connector and water line to repair water dripping. Also found condensation build up on ice door due to seal on door not sealing properly. Unit will also need separator to correct air leak; ordrng 1 WPW10334458 (connector) and 1 WPW10444033 (tube-water)

Near Bovina Dr, Leander, TX 78641
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS571CIHB00 Arrived on site for fresh food door that does not operate properly. Found that the bushing section of the door is cracked and will not of wine on the hinge properly. Replaced fresh food door and the new door now works smoothly and properly. All water connections were dry.

Near Co Rd 112, Burnet, TX 78611
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found wiring for dispenser motor not fully inserted into terminal connector. This was causing intermittent operation of dispenser motor. Reset terminals in the terminal block and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Anfield Cir, Spicewood, TX 78669
Clif L.

Clif L.

OVEN KITCHENAID KEBS278SS04 I read on site to diagnose an oven with a door that will not re-install to frame. Tested unit and found oven door hinge has come out of open lock position causing it not to set into receptacle properly. Reset hinge to proper position and reinstalled oven door. Tested unit and found all is functioning properly at this time.

Near Valburn Dr, Austin, TX 78731
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on job for complaints of not drying. Ran diagnostics and confirmed heater working adjust wet agent setting and test for leaks.

Near Creekside Way, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on site to replace harness and module. Replaced both parts test unit and burner working correctly. Job complete no leaks present at this time.

Near Jaborandi Dr, Austin, TX 78739
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 Arrived on site to diagnose a refrigerator that had stopped cooling. Tested unit and found all parts and components operating properly at this time. No abnormal frost pattern or operation was present at time of service. All temperatures also check correct. No repairs are needed at this time and all is functioning properly. No leaks were found at time of service.

Near Addison Ave, Austin, TX 78757
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7000DW2 Arrived on site for check vent light . Ran air flow with air test kit . Found venting is obstructed in exterior vent pipe . No lint build up at time of service

Near S Lamar Blvd, Austin, TX 78704
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD92HEFC0 Arrived on site for gas smell . Used leak detecter on gas connections . And found small leak at connection at shut off . Checked dryer and could find any fault on unit . No lint build up at time of service . Job complete .

Near Collier St, Austin, TX 78704
Scott  M.

Scott M.

DISHWASHER KITCHENAID KUDS03FTSS1 Arrived on site for dishwasher leaking . Found float switch is sticking periodically. Informed customer . Customer didn’t want to continue with repair . Wants dishwasher replaced . Customer is replacing DW regardless of what AHS is going to do . Job complete .

Near Davis St, Austin, TX 78701
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH73521CS6 On site for “hood light not coming on” complaint. Inspected unit and found control board to be faulty. Sent with wrong control for this unit. Ordering new control. Return for repairs on 11/12.; ordrng 1 W10893407 (cntrl-elec)

Near Hawks Swoop Trail, Pflugerville, TX 78660
Scott  M.

Scott M.

DRYER GE WSM2420D0WW Arrived on site for dryer not heating . Found thermostat had failed . Replaced thermostat . Unit is now heating . No lint build up at time of service . Job complete .

Near West Ave, Austin, TX 78701
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW87HEDC0 Arrived on site for leaking washer . Couldn’t find any tears on bellow . Did find bellow wasn’t getting a great seal on door . Removed bellow and reinstalled . Also cleaned out weep holes . Unit is sealing better . No water leaks detected

Near Richard Ln, Austin, TX 78703
Scott  M.

Scott M.

ICE MACHINE WHIRLPOOL KUIS15NRTW2 "Arrived on site for IM not making ice . Ran diagnostics cycle, found water valve had failed .replaced valve , while testing , found pump water level switch was not working . Replaced pump. All checked good . No water leaks detected at time of service . Job complete ."

Near River Rd, Austin, TX 78703
Leonardo C.

Leonardo C.

COOKTOP GE JGP328BEK1BB Arrived on site to test unit for unit not igniting test unit and found right front burner not igniting. Found broken ignitor replaced ignitor test unit and unit test good. Only used 1 ignitor. Job complete no leaks present at this time. ; ordrng 1 CNOTE (C NOTE )

Near Walser Cove, Austin, TX 78735
Kevin B.

Kevin B.

WASHER MAYTAG MVWB725BW0 "Arrived on site and found bearing noise during spin cycle after replacing bearing kit noise has stopped and quoted customer for repair . ran a diagnostic cycle after repair and no water leaks from connections at time of service, job complete."

Near Tasajillo Trail, Austin, TX 78739
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KFIS20XVMS2 "KFIS20XVMS2 Arrived to instal part. The UI was not available and the main control was sent. I viewed the issue and found the UI displaying a checkered pattern that rolled at an angle into the top corner. The UI had failed and required replacement, but p/n 13053103SP is no longer available and cannot be rebuilt. No further service can be rendered. No leaks observed during service."

Near Bee Creek Ct, Georgetown, TX 78633
Lou S.

Lou S.

COOKTOP GE ZGU384NSM2SS "arrived on site to inspect cooktop not igniting. Upon further inspection, I tested all burners and none ignited. I verified voltage at the outlet. I removed the burner heads and cooktop and using my thermalcouple I verified voltage at the plug and the transformer and got 120 volts. I checked voltage at the transformer and got nothing. I checked red to white and red to brown. Also, I checked voltage at the spark module and got nothing. I advised the customer of my findings with the transformer and advised that the unit might need a spark module and or harness as I cannot test either until I replaced the transformer. I advised that if the unit needed one or both that the total cost would increase the amount of the part needed with no additional labor costs. . No gas leaks detected during service, job completed."

Near Longitude Trail, Austin, TX 78717
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRFC400ESS01 "KRFC400ESS01 Arrived to inspect water flow issue. I found the unit had very slow flow, but was acceptable with the bypass installed. I tested with a new filter and the issue persisted. I removed and replaced the filter head assembly and tested. Operational test good, no leaks observed during service."

Near Davis Mountain Cir, Georgetown, TX 78633
Robert J.

Robert J.

DRYER MAYTAG MEDB835DW4 Arrived on job for complaints of no power. Ran test for no power voltage checked good to overlay. Will need overlay ; ordrng 1 W11158457 (OVERLAY )

Near Spotted Owl, New Braunfels, TX 78130
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for customer complaint of unit not draining, found restriction in drain pump, I cleared restriction, unit tested good."

Near Longcope Loop, San Marcos, TX 78666
Steve C.

Steve C.

DISHWASHER MAYTAG MDB4949SDE3 Arrived on site for the unit not turn on. Tested the unit and unit is getting 120 volts but no power to the display. Removed the control panel and found the control panel connection was off the control. Secured the connection and assembled the unit. Tested the unit and unit is working properly. All water connections were dry at the time of service.

Near Harvey Penick Cove, Round Rock, TX 78664
Robert J.

Robert J.

DRYER GE DCVH680EJ1WW Arrived on job for complaints of noise and not drying. Front bearing worn and squeaky. Vent in home not allowing good air flow. Customer to have vent cleaned.; ordrng 1 WE14M119 (trap duct complete a) and 1 WE14M124 (top bearing asm w/fe)

Near Maple Way, New Braunfels, TX 78132
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WOC54EC0HS00 Arrived on job for complaints of damaged doors and handles. Replaced lower door and handle and nameplate. Upper door not sent also return upper handle same number as lower ; saved tckt

Near Canyon Lake, TX 78130
Steve C.

Steve C.

REFRIGERATOR GE DFE29JSDASS "Arrived on site for the unit is not cooling. Customer advise, per office, she is canceling the warranty for AHS."

Near Mandrake Dr, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT549SZDM00 "Arrived on job for complaints of temperature warm. Removed evaporator cover and found only small amount of frost in top corner. Call DW and ordered compressor, evaporator, dryer, and tube. ; ordrng 1 CNOTE (SS TEC) and 1 CNOTE (2 HOURS ) and 1 TJ90SF8404 (TUBE) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"

Near Creekside Way, New Braunfels, TX 78130
Steve C.

Steve C.

OVEN GE PGB975SEM1SS Arrived on site for the unit has a gas leak. Tested the unit and applied solution to every gas joint and no leak present. Found the right front switch knob was not in the off position. Advise customer to make sure the knobs are in the off position. Unit works properly and no gas leak present.

Near Creek Bend Cir, Round Rock, TX 78681
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on site to diagnose a refrigerator that is freezing items in the crisper pan’s. Also noted crisper shelf missing support causing shelf to bow badly. Shelf support will need to be replaced as well as air damper assembly to complete repairs. Return date is set for 11/12/18.; ordrng 1 WP12642303WD (brace- cri)

Near Del Dios Way, , TX
Clif L.

Clif L.

DRYER WHIRLPOOL WED5840SW0 Arrived on site to diagnose a dryer that will not start. Tested unit and found timer shorted out. Timer will need to be replaced to complete repairs. Office will need to authorize repairs with American home Shield. Return date is set for 11/12/18.; ordrng 1 CNOTES (NEEDS AUTHO) and 1 WP8566184 (timer)

Near Emerald Ridge Dr, Austin, TX 78732
Steve C.

Steve C.

WASHER MAYTAG MVWX655DW1 Arrived on site for the unit is not spinning only agitating. Tested the unit and found the deer case is leaking oil and will need to be replaced. Quoted the customer for the gearcase and labor. Customer advise she will let the husband know wether they should buy a new unit. Customer only paid for the service fee. All water connections were dry at the time of service.

Near Garden Villa Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

DISHWASHER MAYTAG MDB7759AWB0 "Arrived on site and found control panel is unresponsive, replaced panel and control board and dishwasher will now start a cycle. No water leaks from connections at time of service, job complete."

Near Mountain Laurel Way, Austin, TX 78737
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS526SIAH00 "Arrived on site for customer complaint of unit having intermittent cooling issues, I put unit into diagnostic mode, found unit was functioning properly. If problem continues I recommend replacing UIB and thermistors. Collected service fee on cc"

Near S Interstate 35, San Marcos, TX 78666
Brandon C.

Brandon C.

REFRIGERATOR GE TFX25PR "Arrived on site for customer complaint of unit leaking into freezer section, found ice maker fill tube was frozen over and completely out of ice maker, I cleared out fill tube and put into correct place as well as adjusted cube size, unit tested good."

Near Towhee Dr, Buda, TX 78610
Joseph C.

Joseph C.

REFRIGERATOR MAYTAG MSD2641KEU "Arrived on site for “not making ice or dispensing water” complaint. Inspected unit and found water chute, for icemaker, to be clogged with ice. This indicates a faulty water valve. As well, ice maker does not call for water, after harvest. Ordering new water valve and icemaker. Return for repairs on 11/12. No leaks detected, at time of service.; ordrng 1 D7824706Q (ice maker) and 1 WP67006531 (valve-inlt)"

Near Penny Royal Dr, Pflugerville, TX 78660
Paul R.

Paul R.

DISHWASHER WHIRLPOOL KDTM404ESS3 Arrived onsite for the dishwasher that will not turn on. I found no voltage to the unit. I found the unit installed on a wall light switch and the switch was off. I turned the switch on and the unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Duval Rd, Austin, TX 78727
Paul R.

Paul R.

OVEN WHIRLPOOL WFG505M0BS3 Arrived onsite for the range with a door gasket issue. I found the door gasket splitting in multiple places like the gasket was dry rotting or made from a material that wasn’t rated for high temperature. I replaced the gasket. Call complete.

Near Chelsea Moor, Austin, TX 78759
Paul R.

Paul R.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for the washer that will not start and only the sensing light is on. I found the unit unplugged when I arrived. I powered the unit up and the sensing light was flashing but also dimming during the flash. The control would not cancel out. I replaced the control, ran a calibration, and ran the auto cycle. The unit is working as designed. There were no water leaks present at the time of service. Call complete."

Near Heinemann Dr, Austin, TX 78727
Wesley P.

Wesley P.

DRYER MAYTAG MEDC200XW1 Arrived onsite and repaired unit by replacing broken heater. Unit is now operating as designed.

Near Russet Hill Dr, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR GE PDS22SFSBRSS "Arrived on site for unit no cooling. Customer defrosted unit, removed evaporator cover ohmed heater good,checked bimetal good. Replaced evaporator fan motor and main control powered unit on checked air flow good. Replaced water filter for customer. Water filter

Near Rainey St, Austin, TX 78701
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS20XVMS5 Arrived on site for no cool. No response from ui diagnosed faulty main control. Installed new main control powered unit on compressor and fans running unit working as designed. Main control

Near Brookhaven Dr, Austin, TX 78704
Wesley P.

Wesley P.

REFRIGERATOR AMANA SRD26VPSE Arrived onsite and diagnosed problem as inefficient compressor. Unit will need sealed system repair. As fridge and freezer are both at room temp but compressor is running and condenser fan is running. Evap fan not running at time of service. Ordering compressor job to repair. ; ordrng 1 R0131672 (compressor kit) and 1 TJ90SF8404 (ACCESS VALVE) and 1 WPW10143759 (dryer)

Near Cielo Vista Dr, Del Valle, TX 78617
Lou S.

Lou S.

DRYER SAMSUNG DV422EWHDWR/AA "arrived on site to inspect dryer not heating. Upon further inspection, the customer advised that he has replaced the heating element a few times and they will last a little while and then he’ll have to replace it again. The most recent time he replaced the element, it only lasted a few days then stopped. Also, the customer advised that he noticed a lot of lint built up inside the unit the last time he replaced the element. I ran a vent test on the unit and two out of two times the test showed no airflow and the unit is not heating but it is operating. . No lint observed during service, job completed."

Near Squaw Valley Ln, Austin, TX 78717
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104ESS1 "arrived on site to inspect dishwasher falling forward. Upon further inspection, I found that when opening the door to the unit, it would fall forward. I found that the side mounting brackets were not secured and the brackets themselves were too short. Also, I found that the dispenser door gasket was hanging out and will need to be replaced. I replaced the mounting brackets and secured the unit. I scheduled return service for 11/06/18 to repair the dispenser. No water leaks observed during service.; ordrng 1 W10861000 (detergent dispenser)"

Near Canton Jack Rd, Austin, TX 78717
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site for no operation. Found unit to have a failed control panel replaced. Tested. Operations are now normal. Part is under manufactures warranty.

Near Spring Creek Dr, Liberty Hill, TX 78642
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the ice maker at modes 14, 16, 59, 66, 67, 79, 88, and 97. The unit operated as designed except in mode 97 and it would not dispense water into the ice tray. I removed the ice maker to find the heater wires cut in two. I spliced the wires and connected them using a wire sleeve and then placed clear silicone in the ends to prevent moisture getting into the sleeve and on the wires. I tested the ice maker under mode 97 and the water dispensed. I contacted a Techline due to the door already being replaced. I spoke to TJ who provided File #7723363791 and advised to not order a new door but order the fill tube with heater assembly. I am ordering the fill tube heater assembly and scheduled return service for 11/12/18. TJ advised the tape the wires on the fill tube and pull the new wires through the top to install the new tube

Near Valderrama Ct, Austin, TX 78717
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site and installed the dispenser and verified all other function to be good. Unit operating as designed.

Near Berkman Dr, Austin, TX 78723
Wesley P.

Wesley P.

DISHWASHER AMANA ADB1400AGW1 "Arrived on site and found rattle due to debris in drain. Cleared drain. Unit is now operating as designed, all checks good."

Near Berkman Dr, Austin, TX 78723
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED4616FW0 Arrived onsite and found unit fuse blown. Repaired unit by replacing fuse. All checks good. Operating as designed.

Near Northeast Dr, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for broken wires to fill tube heater. Removed door and ui. Installed new fresh food door and ui checked door seal good.

Near Sam Carter Dr, Austin, TX 78736
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL n/a Arrived on site and reset and inspected unit and repaired open door error.

Near Arran St, Austin, TX 78754
James C.

James C.

DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site and tested operation. Ran diagnostics and found unit would not start cycle. Found issue due to latch not engaging with strike. Adjusted strike and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Sandbur Lane, Leander, TX 78641

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