Service History 80 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV01

Near Georgetown, TX 78626

Lou

Job Details: 01/28/2025

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise which sounded like a whistling or cricket chirping. I placed the unit in diagnostics and tested the compressor and I could hear the noise faintly. I pulled the unit out and gained access to the compressor and when I moved the compressor the noise stopped. I found the compressor rubber feet were worn and the brackets weren't securing the compressor as well. I adjusted the brackets and tightened them then adjusted the condenser line and heat exchange coming out of the compressor and the noise stopped. I recommended the customer monitor the unit and contact our office to schedule service if the noise returns. No water leaks observed during service and Unit is operating as designed, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Georgetown, TX 78633

Tyler

Job Details: 01/28/2025

"Arrived on-site for refrigerator needing w111701078 harness. On arrivla installed part. Tested unit and found same low flow water status as before. Spoke with service management onsite and ran through isolation tests and both valves and electrical, found harness installed is defective and im ordering it. Rescheduled customer for 2-3-25; ordrng 1 W11171078 (Harness)"

We serviced a

WHIRLPOOL VENTHOOD

Model WVW53UC0LS

Near Liberty Hill, TX 78642

Miguel

Job Details: 01/28/2025

Arrived on site for blower making a noise. Vacant hoise. found blower was broken. Replaced blower motor. Found flapper is blocked by vent option on other side. Will need installation corrected. Motor working as designed. Call complete. W11351717

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, TX 78617

Joe Z

Job Details: 01/28/2025

"Arrived on site for basket with water but will not drain. Upon arrival, inspected unit. Basket is full of water with error code F9-E1 present. Test pump at control. Not getting a resistance reading. Test control and getting 120 out to pump. Drained most water manually to gain access of lower components. Test drain pump and has correct resistance of 20 ohm. Am not getting voltage when call for drain is made. Need to replace harness. Ordering harness and capacitor. Office to reschedule ; ordrng 1 W11643701 (Harness) and 1 W11395618 (Capacitor)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Killeen, TX 76549

Robert

Job Details: 01/28/2025

"WTW8127LC0 Arrived on site for a washer with error code F8E1 long drain. On arrival verified error code and F0E4 as well. I ran diagnostic washer with no issue further inspection founddrain pump over heating and gearcase leaking oil . I am ordering parts needed for repair. Also faucet area was leaking water part wasn't sent out to fix leak. I'm ordering faucet, drain pump, gearcase,stator, clutch, slider,spring,rotor, and screw returning parts will be needed. Need two hours for repair due to the amount of repair. No water leaks visible from main water supply. ; ordrng 1 W11569112 (Faucet) and 1 W11396717 (Drain pump) and 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10734521 (Spring) and 1 W11260238 (Rotor) and 1 W10752189 (Screw) and 1 Twohour (Two hour job)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Lakeway, TX 78734

Brandon

Job Details: 01/28/2025

"Arrived on site to replace previously diagnosed parts. I replaced evaporator cover and gasket also defrosted drain line, unit tested good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Austin, TX 78757

Wesley

Job Details: 01/28/2025

Arrived onsite and found unit operating with failed paddle sticking to the separator. Disassembled and cleaned and lubed the paddle to prevent rubber sticking. Unit is now operating as designed. All checks good. No parts.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near New Braunfels, TX 78132

Andrew

Job Details: 01/28/2025

Arrived on site and replaced heating element(W10518394). Ran diagnostics with no issues. Verified element not leaking. Unit now working as designed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Round Rock, TX 78665

Leonardo

Job Details: 01/28/2025

Arrived on site to test unit for unit not washing dishes. Test unit and found unit filling with water but water not circulating. Test motor and found wash motor getting correct voltage but not responding. Replaced sump and motor test unit and unit test good no leaks present at this time job complete. W11613570

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Waco, TX 76708

Jonathan M

Job Details: 01/28/2025

"Arrive on site for a washing machine that is making noises during operation. Inspected unit and work area. The customer stated that noises seemed to happen at the beginning, and at the end of each cycle. They advise it's like a whiny screechy sound, and we'll dissipate.As the unit spins or continues on in the cycle. I checked underneath the unit and found the belt and cam worn. I replaced both parts and tested the unit. I found the unit working and operating as designed. Call complete. W11239857 and W10721967."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Austin, TX 78753

James K

Job Details: 01/28/2025

"WRS588FIHZ06 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11347840 ice bin assembly. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Killeen, TX 76542

Robert

Job Details: 01/28/2025

"WDP540HAMZ4 Arrived on site from previous tech to install parts. I installed main control, motor, and wireharness product works as it's designed no water leaks visible from main water supply. Client couldn't sign she had to leave to pick up kids i finished up and locked the door on my way out."

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Killeen, TX 76542

Robert

Job Details: 01/28/2025

"MVW6500MBK0 Arrived on site for a washer over filling. On arrival product had long drain issues parts needed for repair were not sent ordered main control, lower wireharness, drain pump and hose. Rescheduled client for 2/4/25 returning parts just in case needed. ; ordrng 1 W11633362 (Main control board) and 1 W11591637 (Lower wireharness) and 1 W10899966 (Hose) and 1 W11399437 (Drain pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Manchaca, TX 78652

Andrey

Job Details: 01/28/2025

"Arrived on site to test unit for not cooling, tested unit found evaporator completely frozen over restricting proper air flow, removed cover and found only 30% 0f the evaporator defrosting from the bottom, diffuser is not seeding properly and door is stuck, defrosted evaporator replaced UI, control and diffuser and tested, unit it is now running as designed but water is not flowing do to frozen reservoir, advised customer to leave doors open and allow reservoir to defrost, if issues resist then bi-metal and RC thermistor will need to be replaced, at this time e job complete installed W11595219, W11236851, W11566849"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MW0

Near Waco, TX 76710

Jonathan M

Job Details: 01/28/2025

"I arrived on site for a range that is still intermittently, not heating in the oven. Inspected unit and work area. The customer advised that the rain still has issues with starting cycles. They said that it will work if they turn off the bake cycle and put it back on but they are having to consistently check to make sure the oven is heating. I tested the unit and found the igniter glowing, but the gas valve not being opened indicating an ignitor issue. I replaced the ignitor and tested the unit. I found the unit working and operating as designed multiple times in a row. Call complete. W11590294."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ10

Near Elgin, TX 78621

Matthew

Job Details: 01/28/2025

Arrived on site for unit not heating. Upon inspection found diode burned out. Replaced diode and tested. Unit is now functioning properly and as designed to. Parts used w11256462 job completed

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS

Near Dripping Springs, TX 78620

Andrey

Job Details: 01/28/2025

"Arrived on site to test unit for no ice production, tested unit found water trickling into reservoir, removed filter and water flow is now normal, all other components are running as designed, advised customer to replace filter or install a online filter, at this time job complete no parts installed"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Austin, TX 78749

Andrey

Job Details: 01/28/2025

"Arrived on site to test unit for not working properly, maintenance stated that water started to come in and the shuts off after 5 seconds, tested unit found hot valve not opening and control acting erratic, replaced valve and control and tested, unit is now running as designed no leaks detected job complete installed W11038689, W11498190"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Harker Heights, TX 76548

Robert

Job Details: 01/28/2025

MVW5430MW1 Arrived on site for a washer not working correctly. On arrival error code f8e1 long drain. Further inspection found lower wireharness to drain a little damaged I repaired wire . Calibrated and tested product works as it's designed no parts used no water leaks visible from main water supply.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Manor, TX 78653

James K

Job Details: 01/28/2025

"MSS25C4MGZ03 Arrived on site for water not dispensing. Upon arrival, when dispensing water, the water starts to pulsate. Customer does not have any issues with the ice maker. Proceeded to remove filter and water dispensed normally. Proceeded to replace W11162042 housing. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Belton, TX 76513

Sterling

Job Details: 01/28/2025

"On arrival verified complaint of unit tripping breaker under heavy load and sometimes normal. Verified voltageand polarity. Visual inspection shows no belt wear or splutch, o oil from gearcase. Motor has no visual issues. Harness is good and not broken or touching. Ran diag cycle and found motor heats up quickly. Under heavy load it is failing. Replaced motor and verified it is now long warming up quickly. Job complete installed w11026785"

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Georgetown, TX 78628

Lou

Job Details: 01/28/2025

"Arrived on site to install previously diagnosed and ordered parts. Due to the previous error codes and doors not closing properly, I removed and replaced the hinges on both doors and the control panel and tested. Unit is operating as designed. Using some foil tape, I placed the foil tape on the bottoming of the control panel to seal off the gap in the panel to help prevent steam from getting inside the panel and shorting the controls. Job completed. W11666473, W11665204-2?, W11665203-2?"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Austin, TX 78728

Wesley

Job Details: 01/28/2025

Arrived onsite and replaced LED lights on the dead circuit. Freezer and top cabinet circuit. Lighting is still out indicating possible bad driver. Advised customer on the possibility of broken cabinet wiring. W11683242Ordering control which has the LED driver integrated. ; schdld next appmnt for 2/4 TUE !

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Leander, TX 78641

Miguel

Job Details: 01/28/2025

"Arrived on site for washer making loud noise. Noise is drain pump. Cusfomer has video of pump being on and canceling and then turning right back on. Found f3e1, f1e1. Unit started drain pump without any water. Accessed controlmand verified pressure hose is clear. Replaced control board. Recalibrate machine. Verified operarion. Call complete. W11607637"

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS3

Near Round Rock, TX 78665

Leonardo

Job Details: 01/28/2025

Arrived on site to test unit for left rear burner knob not turning. Test unit and found broken infinite switch. Replaced switch test unit and unit test good job complete. W10911303. No one here to sign.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Kyle, TX 78640

Brandon

Job Details: 01/28/2025

"Arrived on site for customer complaint of unit not completing cycles. Found gearcase leaked oil and needed replacing. I replaced gearcase, splutch, and hub, ran calibration cycle. Loud squealing noise coming from new gearcase. I ran a clean washer cycle, and if loud noise continues, will need another gearcase. Parts used w10721967 w11454372 w10528947"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Belton, TX 76513

Sterling

Job Details: 01/28/2025

"On arrival verified complaint of unit, not draining and not spinning. Per previous diagnosis, replace the gear case slider clutch rotor wash plate and bolt. On further inspection found that the wire harness at the clutch was also damaged. Install new harness wire ran diag test and confirmed unit function. Job complete installed w11568984 w10734521, w10752187, w10902814, w10754448, w10915701, and w11449841"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Kingsland, TX 78639

David Z

Job Details: 01/28/2025

"Arrived on site to diagnose washer making noise when spinning. Customer says this isn't every time, but has happened several times. They should be a video which in nature sounded like of like an electrical noise / high frequency scream. I ran the unit and could not duplicate any failures. I disassembled the bottom end and found no evidence of failures in any of the rotating assemblies or the slider / gearcase. Advised customer to monitor the load size and settings if they can create this noise so that we can accurately duplicate the failure. Noise may be triac on control, so if issue persists we need to replace control. I also recommended making sure unit isn't overloaded in case basket is hitting the ground or pinching the rotor above the shield. Customer will run additional loads and provide additional data. No repair made at this time since failure was not duplicatable. Call completed"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Austin, TX 78719

Andrey

Job Details: 01/28/2025

"Arrived on site to test unit for leaking water, tested unit found water leaking from valve seals, replaced drawer and tested, unit is now running as designed, no leaks detected job complete, installed W11621181"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Austin, TX 78724

Joe Z

Job Details: 01/28/2025

Arrived on site to install previously ordered part. Replaced Fc door. lW11258441. Test unit and is operating as designed. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Leander, TX 78641

Scott

Job Details: 01/28/2025

"Arrived on site for dishwasher giving 8-4 error . Customer mentioned they used dishwasher soap bye accidentally and had suds coming out of unit . Removed float switch and cleaned out soap. Ran diagnostics and got 91-,8-4 error codes . Cleared error codes out . Ran test wash all checked normal. Nomwater leaks detected at time of service. No parts installed . Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Austin, TX 78723

James K

Job Details: 01/28/2025

"WRF555SDFZ19 Arrived on site for unit, not making ice. Upon arrival, found sensing arm to be in the incorrect position. Corrected the sensing arm and waited for the first initial fill. I used to make it filled with water as normal. Advise customer to give the ice maker 24 hours for it to harvest a full bucket of ice. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Manor, TX 78653

Leonardo

Job Details: 01/28/2025

Arrived on site to test unit for unit no power. Test unit and found breaker was still off outside. Turned the breaker on test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Round Rock, TX 78664

Daniel A

Job Details: 01/28/2025

"Arrived on site to inpect washer not sensing and starting a cycle. Upon further inspection, I placed the unit into service mode and checked error observed with no error codes. I performed a tachometer test and found that the tachometer is operating as designed. I ran component testing, and all components are operating as designed, showing no issues. I replaced the control W11124765 since the control in the washer is the wrong version. I calibrated the unit and ran a test I consumer mode. The washer is operating as designed. I called techline to document my work. SR 7740830478"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Robinson, TX 76706

Jonathan M

Job Details: 01/28/2025

"Arrived on site for the refrigerator that is leaking. Inspected unit and work area. The customer explained that when they seemed to dispense water, a few minutes later, they will notice water trailing in between the their tile. I tested the unit and gained access to the filter housing and dispenser line. After pouring four cups of water, i was still unable to see any leaks present. I gained access behind the refrigerator and found water leaking from inside of the compressor compartment. I opened up the compressor compartment and tested the water function again. I found water leaking between the reservoir tube and the dual valve. I attempted to remove and reinsert the waterline to ensure that there was a good connection and still found a leak present after dispensing water. Ordering the reservoir and dual valve for repair. I rescheduled the customer to 2/4. No parts were installed. ; ordrng 1 W11645245 (Dual valve) and 1 W11566768 (Reservoir)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Georgetown, TX 78628

Miguel

Job Details: 01/28/2025

"Arrived on site for refrigerator still not making ice. Found very small cubes in tray. Normal size in bucket, motor stuck. Showing e2 error. Tested fan and it works. Tested ice maker and it noisily went back. Tested valves and it is working. Verified fill tube heater working. Replaced control, icemaker and water valve as precaution. Verified operarion. Call complete. W11224256"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Austin, TX 78724

Joe Z

Job Details: 01/28/2025

"Arrived on site for continued issues of leaking. Upon arrival, Ran a normal cycle. After a hour of observing no leaks, contacted Techline for assistance. Spoke with Adrian. After series of questions from Tech determined there is no evidence of leaking and there is no repair to be made. SR#7740835723. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, TX 78724

Joe Z

Job Details: 01/28/2025

"Arrived on site for leaking lots of water. Upon arrival, inspect area and found water stains on base boards. Ran a normal cycle with deep fill. Unit fills washes and drains correctly. Found water coming up from floor near stand pipe. Uploaded pictures.unit is operating as designed. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WUB50X24HZ02

Near Austin, TX 78701

Wesley

Job Details: 01/28/2025

"Arrived onsite and found unit door contacting door kick during close. Made install adjustments to allow for door closure, signer not available at time of service."

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near Bee Cave, TX 78738

Daniel A

Job Details: 01/28/2025

Arrived on site to inspect range with broken door. Upon further inspection I found that the inner glass and frame is damaged. I am ordering the inner glass and side frames. I am ordering extra screws and brackets just in case.W11620489 W11620488 W11620487 W11104748 W11206744 x2.W10883315 x2office to schedule return service. No gas leaks observed duirng service. ; ordrng 1 W11620489 (Inner glass) and 1 W11620488 (Side trim right) and 1 W11620487 (Side trim left) and 1 W11104748 (Seal) and 2 W11206744 (Screw)s and 2 W10883315 (Bracket)s

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Marion, TX 78124

Andrew

Job Details: 01/28/2025

Arrived on site to test unit for damaged lid. Found lid broken on right hand side preventing latch from locking. Replaced lid(W11413336) and ran a diagnostic cycle. Found drain is backing up. Advised customer drain needs to be cleared and will leak if not cleared. Job complete.

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS01

Near Austin, TX 78735

Brandon

Job Details: 01/28/2025

"Arrived on site for customer complaint of noise issue. Customer had unplugged unit, and plugged back in and no is working good. I ran diagnostic tests, unit tested good with no issues. If problem continues, it might be the drain pump."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Niederwald, TX 78640

Tim M

Job Details: 01/28/2025

"Arrived on site to test unit for leak. Upon arrival started a diagnostic cycle, found a small leak at the drain hose connection that turned into a large leak when unit was draining. Removed drain house and found that it was over tightened causing the plastic hose to crease and allow water through (see attached images). Reshaped the hose and tightened properly. Ran a diagnostic cycle to verify, leak has been eliminated and unit is now running as designed, no parts installed, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Lorena, TX 76655

Sterling

Job Details: 01/28/2025

"On arrival verified complaint of unit not cooling correctly. Visual inspection shows everything is thawed out in FC section but all gaskets are sealing correctly. Temp check shows rc is 37 and fc is 35. Visual inspection of evap shows partial frost pattern. Compressor and fans are all running. Ordering compressor W11582579, 8.5/8 loc ring W11504415, 7/5 connector W11504431, 8 connector W11506619, evap W11562258, 8/7 connector W11504419, 4/2 connector W11504449, filter drier wpw10143759, access valve w11506635, control W11666427, thermistor rc W11438736, fc thermistor WPW10384183 office to reschedule ; ordrng 1 W11582579 (Compressor) and 1 W11504415 (8.5/8 loc ring) and 1 W11504431 (7/5 loc ring) and 1 W11506619 (8 connector) and 1 W11562258 (Evap) and 1 W11504419 (8/7 connector) and 1 W11504449 (4/2 connector) and 1 wpw10143759 (Filter drier) and 1 w11506635 (Access valve) and 1 W11666427 (Control) and 1 W11438736 (Thermistor RC) and 1 WPW10384183 (Fc thermistor)"

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Leander, TX 78641

Scott

Job Details: 01/28/2025

"Arrived on site for oven tripping breaker . Ran diagnostics, no error codes . Followed wp service pointers on elemnt burn off . Ran broiler elemnt on high then ran bake @ 480. Unit is not tripping breaker . Let unit cool down then did a normal. Bake @400. No tripping occurred. Talked to SW. Job comp,ete nomparts installed"

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Andice, TX 78628

Miguel

Job Details: 01/28/2025

"Arrived on site for oven tripping breaker. Found f6e4 in diagnostics. Voltage was 253 coming in. 127 eachnside to common and ground. G - C is 0. Upper bake pula 12 amps, broil pulls 18 amps, covenction pulls 15 amps, lower bake is 12 amps, broil is 17 amps, convection is 14 amps. Replaced both upper and lower control boards. Performed a burn off. Highest amp draw was 35 amps with both ovens on. Working as designed. Call complete.W11598200 & W11448962"

We serviced a

WHIRLPOOL MICROWAVE

Model WMMF7330RZ00

Near Round Rock, TX 78665

Lou

Job Details: 01/28/2025

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the microwave door and tested. Unit is operating as designed. I recommended the customer download the Whirlpool app on their phone and connect the unit to Wi-Fi through the app in order to receive software updates. Job completed. W11731160"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Hewitt, TX 76643

Sterling

Job Details: 01/28/2025

"On arrival verified complaint of cluncking sound during wash. Visual inspection shows unit is in a hotel and is being over loaded.mthe front right suspensionrod was disconnected. Outer basket is oval shaped and stretched towards the failed rod. Tub ring is stretchedas well. Inner basket is wobbling 1/2' verified with tape measure. Inner basket is not loose or visually damaged. Gearcase is leaking oil. Parts needed are Outer basket, tub ring, suspensions, gearcase. (leaking oil) splutch, belt, agitator. Spoke to claims must follow up with TL before ordering parts. TL is closed at this time. Collect svc fee from CC on file. ; O-emld tckt"

We serviced a

KITCHENAID COOKTOP

Model KECC664BBL00

Near Liberty Hill, TX 78642

Miguel

Job Details: 01/28/2025

Arrived on site for right knob sparking. Removed glass top. Replaced infinite switch as it was shorted. Heating elements are good. Verified operarion. Call complete. WPW10462778

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Kyle, TX 78640

Tim M

Job Details: 01/28/2025

"Arrived on site to test unit for handle falling off. Inspected unit and found set screws on the handle have stripped causing handle to be removed from studs. Replaced handle (W11685315) and tested, unit is now functioning as designed. Noticed m/s tag is missing. Per claims thread, repair is good to proceed. Advised customer to contact WPL in order to get another m/s or paperwork. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ0

Near Georgetown, TX 78633

Tyler

Job Details: 01/28/2025

Arrived on-site for spray arms not spinning. Found f71 code for motor failure. Installed motor(w111460945) cycled machine and is working as designed

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near San Marcos, TX 78666

Andrew

Job Details: 01/28/2025

Arrived on site to test unit for damage door gasket. Replaced gasket(WPW10535778). Unit is now working as designed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Kyle, TX 78640

Tim M

Job Details: 01/28/2025

"Arrived on site to replace previously diagnosed parts. Replaced over flow switch (WPW10195039) and control (W11683481) and tested unit, cycles now start properly. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near Austin, TX 78737

Andrey

Job Details: 01/28/2025

"Arrived on site to replace previously diagnosed hanger, replaced hanger, unit it is now functioning as designed, job complete installed W11573754"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Andice, TX 78628

Miguel

Job Details: 01/28/2025

Arrived on site for dispenser not dispensing rinse aid. Found rinse aid clogged and unable to clear. Nomerror codes stored. Replaced dispenser. Completed diagnostics. All components pass test. Call complete. W10861000

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS

Near Andice, TX 78628

Miguel

Job Details: 01/28/2025

"Arrived on site for cooktop grate being broken, pans no longer sit properly. Replaced grates assembly. Verified operarion. Call complete. W11214957"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Austin, TX 78750

Daniel A

Job Details: 01/28/2025

"Arrived on site to inpsect washer not starting a cycle and continuously draining. Upon further inosection, I found that the washer has a faulty level sensor on the control. I replaced the control and calibrated and tested the washer. The washer is now operating as designed, and no water leaks were observed during service. W11603810"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Temple, TX 76501

Sterling

Job Details: 01/28/2025

On arrival verified complaint of stopped mid cycle. Visual inspection of the unit shows harness broke to drain pump. Repaired harness and resecured with a zip tie as well as the clip. Ran diag and verified unit is functioning. Job complete no parts installed.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Nolanville, TX 76559

Robert

Job Details: 01/28/2025

WTW4855HW3 Arrived on site for a washer having issues changing cycles. On arrival found product seriously off balance I balanced product and ran diagnostic didn't find any error codes. I calibrated and tested product working as its designed. I tested on quick wash and drain and spin product works as it's designed no water leaks visible from main water supply no parts needed for repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Leander, TX 78641

Scott

Job Details: 01/28/2025

Arrived on site for fridge making loud noise . Maintenance had unit off for couple days . Ran diagnostics. All fans are working normally . Ran ice maker harvest and found water leaks from fill tube down back wall. Used extension in fill chute WPW10496649 . Reran harvest. No longer leaking from chute . No other issues found . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Austin, TX 78757

Wesley

Job Details: 01/28/2025

Arrived onsite for new construction no cool. Inspected and found unit on but not cooling. Accessed compressor compartment and found unit inverter command wire disconnected. Connected and compressor operating properly. Inspected evap for frost pattern. Found unit is now cooling properly all checks good. No signer available at time of service.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Austin, TX 78758

James K

Job Details: 01/28/2025

"MVW4505MW1 Arrived on site for unit not starting. Upon arrival, check the error codes and found F5E3 lid not locking and F9E1 long drain. Cleared codes. Ran diagnostics and found unit not draining the door switch not latching on to strike. Tried control board and still will not energized to drain. Check the drain pump and found 19.8ohms. Ordering W11643701 lower harness. No water leaks detected at this time. Office to reschedule ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs321sdhz08

Near Austin, TX 78744

Joe Z

Job Details: 01/28/2025

"Arrived on site for door control panel not operating. Upon arrival, inspected unit and confirmed issue with ui not responding when pressing buttons and ice and water dispenser not operating. Removed ui for inspection. Disconnected harnesses and reconnected and ui is now responding and dispenser is also operating correctly. Unit is operating as designed. Job complete. No parts used. Job complete"

We serviced a

AMANA RANGE

Model AGR6303MMS0

Near Austin, TX 78723

Leonardo

Job Details: 01/28/2025

Arrived on site to test unit for unit giving F3E0 error code open sensor. Test unit and found and sensor. Replaced sensor turned oven on to test and found glow igniter not working. Replaced glow igniter W11590294 from truck stock test unit and unit test good job complete.

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ00

Near Waco, TX 76712

Jonathan M

Job Details: 01/28/2025

"Arrived on site for a wall.Evan that is still flashing an F3 E0 error code. Inspected unit and work area. The customer advised that since the previous repair, the unit has been flashing that error message, and they are unable to even use the oven at this point. I tested the unit and confirmed the customer's complaint. I found that when you attempted to start a bake cycle, it would flash the F3 E0 error message right away and not start any cycles. I went ahead and replaced the oven sensor. I tested the unit again and still found the error message present. I gained access to the appliance manager and checked resistance values going to the oven sensor. I found the oven sensor reading 1.089 k ohms, indicating a good sensor. I followed the service manual instructions per this issue, and it advised me to replace the appliance manager. I replaced the appliance manager and tested the unit. I found the unit reach preheat and begin to work and operate as designed. I did advise the customer to contact us back if any other issues persist. Call complete. W11598120 and W11649350."

We serviced a

WHIRLPOOL WASHER

Model wtw4655jw2

Near Manchaca, TX 78652

Andrey

Job Details: 01/28/2025

"Arrived on site to test unit for drain pump not turning off, tested unit found failed control, ordering parts office to reschedule ; ordrng 1 W11607637 (Control)"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Austin, TX 78750

Daniel A

Job Details: 01/28/2025

"Arrived on site to inpsect washer not being able to start a cycle. Upon further inspection, I found that the door strike has broken, preventing the customer from a cycle. I replaced the door strike and tested the washer. The washer is now operating as designed. W11457841 no water leaks observed during service."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Harker Heights, TX 76548

Robert

Job Details: 01/28/2025

WTW5010LW0 Arrived on site for a washer with lid not locking. On arrival verified issue found the latch damaged somehow replaced part tested product working as its designed no water leaks visible from main water supply.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Hutto, TX 78634

Leonardo

Job Details: 01/28/2025

Arrived on site to test unit for dispenser not dispensing rinse aid. Found faulty dispenser not opening. Replaced dispenser test unit and unit test good job complete. W11705151

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Austin, TX 78724

James K

Job Details: 01/28/2025

"MVWB835DW4 Arrived on siye for unit not starting. Upon arrival, proceeded to check error codes and found F5E1 lid switch fault, F0E3 oversuds, F0E5 off balance and F0E4 water temperature issue. Unable to clear codes due to some some buttons on console not responding. Proceeded to replace W11400681 control and W11112656 console. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78757

James K

Job Details: 01/28/2025

"WED5620HW2 Arrived on site for unit not heating. Upon arrival, found unit does heat, but customer states it takes a long time to dry. Ran vent test and found poor airflow. Also noticed a loud rattling noise. Proceeded to inspect all parts by disassembling unit. Found no signs of anything out of the ordinary. Upon closer inspection, noticed the vent hose shakes aggressively when unit runs. When grabbing onto vent hose, partially, the noise goes away, but main rattling noise still occurs. I suggest to replace the heaterbox and add aluminum tape on the point where both metal joint meet. Ordering W11113654 sound pads, W10802681 heater box and WPW10342188 exhaust and WPW10344699 collar. Office to reschedule ; ordrng 1 W11113654 (Sound pads) and 1 W10802681 (Heater box) and 1 WPW10342188 (Exhaust) and 1 WPW10344699 (Collar)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Austin, TX 78744

Leonardo

Job Details: 01/27/2025

Arrived on site to replace door that construction already had the door for 1208. Replaced door test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Buda, TX 78610

Tim M

Job Details: 01/27/2025

"Arrived on site to test unit for door squeak. Tested unit, found door cam is squeaking. Applied grease, squeak is still present. Unit will need a new door cam to fix issue. Ordering part, no parts installed, rescheduled for 02/01.; ordrng 1 W11397972 (Door cam) and 1 WP2182181 (Thimble) and 1 W11557261 (Door stop)"

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near Austin, TX 78744

Leonardo

Job Details: 01/27/2025

Arrived on site to test unit for cooling fan making loud noise. Pulled unit out to check the cooling fan in the back of the unit. Test unit and found wire hitting the cooling fan. Removed wires away from blower blades test unit and unit test good job complete. No parts used. No one here to sign.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW

Near Belton, TX 76513

Sterling

Job Details: 01/27/2025

"Our arrival verified complaint of unit draining, constantly visual inspection of the pressure hose shows no debris. Verified pressure host is clear even with pressure hose. Removed, you need to not stop draining. Recommend replacement control ordering control w11608056 office to reschedule ; ordrng 1 W11608056 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, TX 78754

Matthew

Job Details: 01/27/2025

Arrived onsite for f5 e3 error code door lock. Upon inspection found door latch stuck in the closed position. Not allowing unit to start any cycle. Replaced door latch and strike tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed. Parts usedW11565030W11316914

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Leander, TX 78641

Miguel

Job Details: 01/27/2025

Arrived on site with new door. Removed door shelves. Removed handle. Replaced door. Verified operation. Call complete. Vacant apartment. LW10912313

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Georgetown, TX 78626

David Z

Job Details: 01/27/2025

"Arrived on site to diagnose dishwasher that is not cleaning well. Customer also let me know that the dishwasher is tripping the breaker during some cycles, but not all. I checked for errors codes and found none present. Ran unit through diagnostic mode and breaker did not trip. I ran the unit with my clear door on and found spray arms are working as designed, but customer is using the unit before bed without running the hot water. This is the likely cause of the poor wash quality, and I have instructed them to run the hot water first. I installed a new control to resolve the tripping. I also advised the customer to run the unit on an extension cord to a different outlet. If tripping stops then it's been resolved. If it does not, then customer will follow up with frequency and when in the cycle the trip happens so we can more accurately diagnose. At this time unit working as designed, with no duplicatable trips. Parts used - W11629914."

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Gatesville, TX 76528

Jonathan M

Job Details: 01/27/2025

A grabbed on site for a washing machine that has a cracked lid. Inspected unit and work area. I did confirm the customers complaint and found the lid cracked on the left hand side but the lid was still closing on its own. I replaced the lid and tested the unit. The unit began to work and operate as designed. Call complete. W11256781.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, TX 78724

Joe Z

Job Details: 01/27/2025

"Arrived on site for fan blade hitting ice. Upon are, inspected unit. Unit fan is not currently hitting ice but there are signs of water leaking from icemaker fill tube. Per service pointer W11750800. I corrected fill funnel by adding fill tube with zip tie. Test unit by running a harvest test. Tube is now pouring correctly. Job complete"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near San Marcos, TX 78666

Brandon

Job Details: 01/27/2025

"Arrived on site for customer complaint of lid broken. Found strike was broken, I replaced strikem unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Gatesville, TX 76528

Jonathan M

Job Details: 01/27/2025

"Arrived on-site for a refrigerator that has a light out in the freezer section and is showing a replace filter light. Inspected unit and work area. I opened the freezer and attempted to press on the door switch. I found a little bit of ice coming out from within the door switch and the door switch immediately began turning the freezer light on and off. I found no frost build up in the freezer sections or gaps between the gasket and liner. I tested the door several times and found the unit working and operating as designed. The customer stated that the filter. They replaced not too long ago, and it was able to run through two or three ice, making cycles before the replace filter light came on. I showed the customer how to reset the filter on the UI and answered several of the customers questions regarding the unit. The unit is working and operating as designed. Call complete. No parts were installed."

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ6

Near Austin, TX 78701

James K

Job Details: 01/27/2025

"WEG750H0HZ6 Arrived on site for unit cabinet light always on. Upon arrival, tried pressing light on and off switch and still continues to stay on. Proceeded to check door switch and found harness connector to be loose. Refastened and secured connection. Tested unit and now unit is functioning as designed. No parts needed. No one available is assigned"

We serviced a

UNKNOWN VENTHOOD

Model WVU37UC0FS1

Near Austin, TX 78701

James K

Job Details: 01/27/2025

"WVU37UC0FS1 Arrived on site for blower fan, making noise. Upon arrival, turned on blower to high-speed it started to produce a rattling noise. Upon closer inspection, noticed screws, holding the grill to the housing is too tight. Corrected grille installation and retested. Unit is functioning as designed. No parts needed. No one available to sign"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS12

Near New Braunfels, TX 78132

Andrew

Job Details: 01/27/2025

Arrived on site to test unit for rattling sound. Verified with customer noise is damper. Replaced damper(WPW10594329). Unit now working as designed. Job complete.

We serviced a

MAYTAG DRYER

Model MEDC400VW0

Near Lago Vista, TX 78645

Daniel A

Job Details: 01/27/2025

"Arrived on site to inspect dryer not drying properly. Upon further inspection, I found that the dryer had a tear in the vent hose from being jammed against the wall. I shortened and fixed the vent hose and positioned it so that it would not obstruct airflow. I ran an airflow test, and the dryer is now getting good airflow. The dryer is operating as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near San Marcos, TX 78666

Brandon

Job Details: 01/27/2025

"Arrived on site for customer complaint of unit leaking. Found unit leaking from cracked water valve. I replaced valve, but the failed valve leaked on the control, will need control, as well as suspension. Part used w11210459 and left with customer ; ordrng 1 W11170319 (Control) and 1 W10780045 (Suspension)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MSS00

Near Lorena, TX 76655

Tyler

Job Details: 01/27/2025

Arrived on-site for refrigerator not cooling in the freezer section. On arrival confirmed complaint and found evaporator Not plugged in all the way and not turning on.I locked in the harness and found evaporator fan running as designed an informed customer to allow twenty four hours for unit to stabilize temps. Also found d harn3ss to valve broken and only71v to single valve and wouldn't allow any water to come through ordering w11421923 harness and office to reschedule onc3 availability of parts is known.; ordrng 1 w11421923 (Harness)

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Kyle, TX 78640

Leonardo

Job Details: 01/27/2025

Arrived on site to test unit for unit not getting to temp. Test unit by pre heating unit to 350? to test average temp. Unit reached 350? and found average temp of unit is 356? job complete. No one home to sign

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Round Rock, TX 78681

Miguel

Job Details: 01/27/2025

"Arrived on site for washer making noise. No errors stored. Inspected and found gesrcase oil leaking on actuator and cam and belt have worn, replaced hearcsse, splutch, actuator, and belt, vedified operation. Call complete, W11449840"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RW00

Near Georgetown, TX 78633

David Z

Job Details: 01/27/2025

"Arrived on site to diagnose refrigerator that leaks water and is not cooling. On arrival found both compartments room temp. Fans are running, lights are on. Heard clicking from the compressor. Checked rear of unit and found compressor is hot, start device just clicks. Unit showing signs of sealed system failure, and based on age id suspect unit is contaminated with oil. Ordering sealed system parts to resolve. Returning tech to check for oil filled system, and if contaminated tech line should be called prior to additional repairs. Office to schedule return visit. Unit does have lokrings but should be able to repaired with brazing, ordering lokring Kit as well if needed. ; ordrng 1 W11686820 (Compressor) and 1 W11550396 (Evaporator) and 1 W11733334 (Condenser) and 2 W11506635 (Access Valve)s and 1 W10143759 (Drier) and 1 Lokring (Lokring Kit)"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Buda, TX 78610

Tim M

Job Details: 01/27/2025

"Arrived on site to test unit for no power. Upon arrival customers stated the power button does not working, cannot start a cycle. Tested unit, when pressing on the power button found no tactile feedback. Removed console and found encoder has popped out of its clips. Installed encoder and secured with a screw. Tested unit, power button now reacts to input. Console powers on and cycle starts. Unit is now running as designed, no parts installed, job complete."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Leander, TX 78641

Scott

Job Details: 01/27/2025

Arrived on site for long dry times . Dryer is heating. Found lint building up on backside of lint trap and lint building up around door . Ran temp and air flow tests. Found air flow restricted. Advised having landlord to get vents cleaned . Cleanedsmall lint out of unit passed. No parts installed . Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Round Rock, TX 78681

Miguel

Job Details: 01/27/2025

"Arrived on site for dishes getting dirty. Not cleaning properly. Ran diagnostics and found no error codes. Inspection found lower spray arm clogged. Replaced lower spray ar,. Advised customer to run cleaner. All components working as designed. Call complete. W11579565"

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Spicewood, TX 78669

Andrey

Job Details: 01/27/2025

"Arrived on site to test unit for burner not lighting, tested unit found FL burner struggling to light, replaced burner and tested, unit is now running as designed, job complete installed W11344539"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Blanco, TX 78606

Andrew

Job Details: 01/27/2025

Arrived on site to test unit for taking sound. Verified with customer noise was from diffuser. Replaced diffuser(W11236851). Noise is no longer present. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Buda, TX 78610

Leonardo

Job Details: 01/27/2025

Arrived on site to realce valve and igniter. Replaced both parts test unit and unit test good. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Liberty Hill, TX 78642

Daniel A

Job Details: 01/27/2025

"Arrived on site to inpsect dishwasher not cleaning properly. Upon further inspection, I placed the unit into service mode and observed error F4E3 (motor not running). I verified that the motor is receiving correct voltage. The motor has failed due to being seized. I am ordering the pump and motor W11613479. No water leaks observed during service. I am scheduling return service for 2/3. ; schdld next appmnt for 2/3 MON !"

We serviced a

KITCHENAID DISHWASHER

Model KUDS03STSS3

Near Austin, TX 78730

James K

Job Details: 01/27/2025

"KUDS03STSS3 Arrived on site to follow up on repair after fixing the plumbing issue. Upon arrival, confirmed, plumbing issue is fixed (picture attached). Customer mentioned unit will not drain intermittently and will have to start 3 cycles to manually drain out water. Entered diagnostics and found no stored errors. Ran diagnostics and found no issues. Unit washes, heats and drains normally. Checked BLU/RD tracer and WH/RD tracer and reads continuity. Harness connecting to thermostat and heater has continuity. Due to customer stating an intermittent issue, proceeded to replace WPW10084141 control. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Liberty Hill, TX 78642

Daniel A

Job Details: 01/27/2025

"Arrived on site to inspect dryer, not turning off and running constantly unless unplugged. Upon further inspection, I found that the motorrelay was stuck in the closed position, causing voltage to run through the motor unless it was unplugged. I followed safety protocol and documented my findings. I replaced the main control and tested the dryer. The dryer is now operating as designed. W11728014. SR number 7740784303"