Arrived onsite for dryer making noise. Upon arrival customer stated after maintenance leveled the unit the noise has not come back since. I tested the unit and found it operating as designed and no abnormal noise present. I suspect because the dryer was out of level the unit was either vibrating and causing noise or the blower wheel cover was leaning too much on one side and causing it to touch the blower wheel. No noises of concer present. Call complete. No parts installed.

Arrived on site to install previously ordered part. Replaced control W11607637. Test unit and is operating as designed. No leaks present. Job complete

"Arrived on site to test unit for not heating. Upon arrival customer stated she has never used the oven and the first time she did the bake cycle would not heat. Customer is not aware on how to start a cycle. Presented customer the steps on how to start a bake cycle, unit ignited and began to heat as designed. Unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site formrange tripping shen oven was used. On arrival verified voltage was 250 L1&2, 125 L1n & L1n, and 0 ng. Replaced w11182108 bake element, w10856603 broil element, and w11707168 control. Found ampmdraw at 10nand 14 for both elements and unit could heat to 500 without tripping breaker. Unit works as designed. Call complete"

Arrived on-site for washer not cycling. Found latch error code. Installed latch(w11565030) and tested unit. Everything is working as designed.

Arrived on-site to install ordered parts. I installed housing (wpw10394053) and used liner repair kit (8201700) took picof repair.

Arrived on-site to install ordered parts. Installed handle cover(w11701949) and screws(w10850046) unit is operating as designed no one available to sign.

Arrived on-site for dryer not heating. I verified the issue. Found the thermistor and the element is OL. I'm ordering WP8577274 thermistor for return visit. Air flow is weak. Getting 240v at t block. No parts used. ; ordrng 1 WP8577274 (Thermister)

"Arrived on site to test unit for noise. Upon arrival customer stated when a cycle is started the unit will make a strange noise. Started cycle and customer stated the louver opening and closing is the noise. Informed customer that is the flap opening whenever the blower fan is engaged, that noise cannot be eliminated and is normal. Unit is running as designed, no parts installed, job complete."

"Arrived on site to test unit for not keeping temp and condensation. Upon arrival customer stated unit is condensation a lot inside the RC. Inspected unit, found vertical mullion was flipped when the door was open causing the mullion to not enter its track to align the doors. That caused a 1 gap. Customer did not realize the issue, instructed customer on how doors are supposed to look and close. Customer is now aware of potential causes. Will be monitoring unit for improvement. Unit is running as designed, no leaks detected, no parts installed, job complete."

Arrived on site to diagnose unit with no power. Tested the unit and found the breaker was turned off. Turned the breaker back on and preheated the oven to 500?F; the breaker did not trip during operation. Advised customer to leave the unit on for an hour and a half to complete the burn-in process. Job complete.

Arrived on site for door not properly closing. Customer has to sometimes use tape to keep it shut. Since it doesn't close then it doesn't start. Display shows countdown but doesn't recognize door closing. Diagnostics shows no errors. All components pass test. Ordering new latch assembly and strike since previous visit was also about this. Reset for Thursday am. ; ordrng 1 W11412299 (Door latch) and 1 W11545309 (Strike)

"Arrived on site to diagnose unit showing F8E4 error code. Found F8E4 water in float error in diagnostics. Removed kick plate to access the float and discovered water in the float tray. Removed the water and tested the unit no leaks were present during operation. Advised customer to be cautious when loading the unit, as improper loading can prevent spray arms from rotating correctly, potentially causing water to concentrate in one area and leak. Job complete."

"Arrived on site to test unit for not advancing. Upon arrival customer stated they will start a cycle, once it starts all lights will shut off. Verified issue, when drain pump engaged the lights shut off and cycle canceled. Found drain pump reading out of range. Replaced drain pump (WPW10730972) and motor control (WPW10384843) as precautionary. Drain pump will engage for a second before once again shutting down. Found F01 pump driver/ relay error code stored. Unit will require control to fix issue. Ordering part, office to reschedule.; ordrng 1 WPW10525358 (Control)"

"Arrived on site to test unit for not producing ice, tested unit found ice maker is cycling and is filling oroper amount of water, but noticed that when running a harvest cycle the ice that came out was very small slivers, from experience from from other units that had the same problem, the fill logic is corrupted and the UI will need to be replaced, also recommend recommend replacing ice maker and ice box fan as precautionary, ordering parts rescheduled for 5/15; ordrng 1 W11636543 (UI) and 1 W10846539 (Ice box fan)"

Arrived on site to test unit for upper rack falling. Yes tumor and found broken wheel tub on right rear. Ordering wheel tub and stopper rescheduled for 5/14 ; ordrng 2 W11458872 (Wheel tub)s and 2 WP8565925 (Stopper)s

Arrived on site for refrigerator leaking water on the floor. Found freezer has a block of ice. Drain line is clogges. Removed drain pan. Removed shelf. Cleaned and cleared clogged drain line. Verified operarion. Call complete.

"Arrived on site to test unit for not draining, tested unit found wire broken on the drain pump harness, replaced harness and tested unit is now running as designed no leaks detected job complete installed W11568984"

"Arrived on site to test unit for not heating properly, tested unit found shorted heating element and oven control, replaced parts and tested unit is now running as designed job complete installed WP9762215, WPW10308477"

"Arrived on site to diagnose unit not washing. Tested the unit and found it filling with water, but the wash motor was not running. Checked voltage at the motorcorrect voltage present, but the motor was unresponsive. Replaced sump and motor assembly. Retested the unit it is now operating properly. Job complete."

"Arrived on site for range tripping during bake cycle. On arrival verified unit had 243v L1&2, 121 L1- & L2-n, 0 n-g. Found amp draw was 10 and 14 for bak3 and broil and found unit could heat to 500 degrees without any issues. Customer also stated when I arrived that they had heated unit on broil the bake for over an hr and issue had resolved itself once they used bake since before my arrival. Reported findings to safety team Sr#7741478000. No parts installed call complete"

"Arrived on site to follow up on refrigerator repair. On arrival I checked temps and found RC at temp, and FC at 4 and still dropping. Customer confirmed they have not had any cooling issues at all, just noise.ice bin was full, all FC items frozen. I added sound pads around the evap cover since the sound they played sounded like evaporator fan rattle on the rear cover. This should fully resolve the vibration. I replaced the cracked plastic covers on the evap cover as well. Found no need for sealed system repair as frost pattern is present, and was likely examined after defrost last visit. Parts used - W11113654 x3, W10157765, WP67003924, WPW10175909. Call completed."

"Arrived on site to diagnose washer not fully spinning out some loads. Examined unit and tested. Found no abnormal vibrations, unit was just slightly off level. Checked for codes and found an F8E1 for slow fill. Ran full diagnostic tests and found no failures at all. Advised customer unit has to be perfectly balanced, or tub will bang and stop loads. Could not duplicate any failures and unit is working as designed. Call completed."

"Arrived on-site for a washing machine that is blinking. Inspected unit and work area. The customer advised that the unit will sometimes start a cycle, but if it does, the lid lock will continue to click and we'll stop mid-cycle. I tested the unit and confirmed the customers complaint. The customer also explained that he has a weird sound coming from his drain pump. I remove the drain pump and found a nail abstracting.The drain pump. I removed the obstruction and replaced the latch assembly. I tested the unit and found the unit working and operating as designed. Call complete. W11307244."

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I found the customer has a water softener system and RO system. I found the RO system drain hose is installed correctly in the lower P trap under the sink. I found the element is broken. Therefore, the unit is not heating properly, which will cause the unit to not clean well without hot water. I placed the unit in diagnostics showing error code F7E1-failed heater and cleared the code and continued with testing. Unit operated as designed except for the obvious broken heater. I removed and replaced the heating element and retested and unit is operating as designed. I made recommendations for use and care, as well as, detergent and rinse aid use (water softener & RO system). No water leaks observed during service, job completed. W10518394"

"Arrived on site for a wash machine that has no power. Inspected unit and work area. The customer advised that the girl washing machine went out after one of these recent storms and that she also lost a couple of TVs and internet. She advised she has tried plugging the unit into other outlets but the ,machine will not come on. I gained access to the control and found no lights present on the control. I checked voltage going to the control and found proper voltage. I checked for voltage, going to the user interface and found the unit completely dead and not sending voltage anywhere. I checked all my loads and found them within range. I replaced the control and ran the unit through a diagnostic cycle. I found the unit working and operating as designed. Call complete. W11419171."

"Arrived on site for a refrigerator that is leaking water. Inspect the unit and work area. The customer advised that they think they figured out the problem. They said that the installers who installed their refrigerator did not tighten inlet hose on either the wall or the inlet valve. They advise that since they turned off the water, they have not had any other issues. I gained access to the back and found no evidence of any water trace or leaking. I found the drip pan in good condition without any cracks. I did see mold and mildew damage on the wall behind the. Refrigerator that seemed to be about 4 to 5 feet high at the start and leading down to the floor. I did advise the customer that it appeared that they may be having issues within their wall but could not determine sufficiently. The customer advised that they were going to open up the wall after this service, but they just wanted to make sure that the issue was not coming from the refrigerator. I did advise him that it appeared. Everything was in good condition, and I could find no potential leagues present based on my checks. The unit is working and operating as designed. Call complete. No parts weren't installed."

Arrived on site to test unit for handle falling. Removed door to secured handle. Secured handle test unit and unit test good job complete.

"Arrive on site for a microwave that has no power. Inspected unit and work area. I did confirm the customer's complaint and gained access internally. I found the thermal fuse blown and checked door switches. I found the lower interlock assembly wobbling. When the door was closed, potentially, causing all the switches not to be engaged or disengaged properly at the same time. I replaced the thermal fuse and lower interlock assembly and tested the unit. The unit began to work and operate as designed. Call complete. W11822140 and W11707984."

"Arrived on site for a range that is flashing an F1 E0 (main control failure) error code. Inspected unit and work area. The customer advised that the machine has recently stopped flashing. The error code, but that it's been intermittent, where it'll pop up on the screen and won't work. I ran the internet through diagnostics and confirmed the customer's complaint. I went ahead and replaced the control and tested the unit. The unit began to work and operate as designed. Call complete. W11764616."

Arrived on site to diagnose washer that was not draining or starting. Found standing black water on arrival. Drained unit and found sediment / debris in the drain pump forcing a replacement. Customer said they just got the unit and had tried washing 2 towels and it had failed. Cleaned out unit and verified proper operation. Unit working as designed. Parts used - W10919003. Noone here to sign for ticket. Call completed.

"Arrived on site to inspect washer that died in the middle of cycle, locked lid and left water in the tub. Upon further inspection, I found the tub locked and full of water. I gained access to the control and measured the drain resistance from the control. The pump and harness read good. The machine had a failed control. I replaced the control and drained the washer. I calibrated machine and ran a test. The washer is now operating as designed. No water leaks observed during service. W11419171"

Arrived on site for leaking dishwasher. Found lower spray arm cracked . Replaced spray arm . W10837249. Ran diagnostics. No water leaks detected at time of service. Left spray arm with customer . Quic picked surrounding area. Job complete

"8021Arrived on site for no ice. Ran diagnostic no water flow to pan,removed filter good flow unit passed all other diagnostic test,installed new filter customer provided, ran a clean cycle on unit."

"Arrived on site to service refrigerator not dispensing. Upon arrival, the customer advised that he will no longer need service and that was fixed yesterday. Unit is operating as designed"

"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and could hear a loud banging noise when the motor turned on. I disassembled the unit to get access to the motor and found the rear chassis motor mount bent on the left side; the motor front and rear mounts not seated correctly, and when I went to remove the blower wheel from the motor axles, i found the wheel cross threaded on the axle. When I removed the motor, I found the rear motor mount was damaged (photos). I removed and replaced the motor and blower wheel and reassembled the unit and retested. Unit is operating as designed. No lint observed during service, job completed. WP694089, 279827 No one available to sign for receipt. Texted the customer to advised of my findings and repairs"

"Arrived on site to inspect washer drain pump not turning off. Upon further inspection, I placed the unit in diagnostics showing error code F3E1-pressure sensor fault. Cleared the code and the drain pump kicked on. I cycled power to the unit and gained access to the main control and removed and replaced the main control and calibrated the unit and retested. Unit is operating as designed. No water leaks observed during service, job completed. W11607637"

"Arrived on site to inspect wall oven tripping the breaker. Upon further inspection, I reset the breaker, pulled the unit out and tested the incoming voltage. I measured proper voltage to the unit. I measured the elements and found them to be in good condition and not finding any shorts. The customer advised that he had used the oven 1 time since the last service and it tripped within a minute. Based on the previous service I replaced the control and ran another burnoff process by removing the ground and running a bake cycle at 500 degrees for 30 min. I measured the voltage under load and did not observed any drops or spikes in voltage. I measured 12 amps. I reattached the ground and reassembled the unit and set back on bake at 500 degrees and set the cooktime for 2hrs. Did not observed the unit trip after repair. I called saftey to document. SR 7741488296"

Arrived on site to replace the control board and console that were ordered during the previous visit. Pulled the unit out and replaced both parts. Tested the unit by preheating the oven to 350?F. Unit is functioning properly. Job complete.

"Arrived on site to diagnose the issue with the left front burner not heating. Tested the unit and confirmed that the indicator light turns on, but the burner does not get hot. Pulled the unit out and removed the glass cooktop to access the switches and heating elements. Tested the switch and found it to be burned out. Replaced the switch and tested the unitonly half of the burner was working on the high setting. Replaced the burner as well, then tested the unit again. Unit is now working properly. Job complete"

"Arrived on site to test unit. Knocked on the door and spoke with the customer, who stated we were scheduled for the previous day and did not arrive or call. Customer reported the unit is currently working properly. No service performed."

Arrived on site for no ice. Ran forced harvest icemaker attempting to harvest but failed replaced defective icemaker ran harvest test passed icemaker filled with water. Wpw10300024

Arrivedmon site replaced front latch and rear latch with motor. Ran self cleaning g and door is latching and closing properly . No other issues found . Job complete

WEE760H0DE0 Arrived on site for a range not heating correctly. I checked for error codes none came up. I used my meter to test the temperature on bake at 350 and it never reached 350 only to 225. I inspected the bake element and it has failed . I replaced bake element and tested again this time it reach 350 degrees. Product is working as its designed.

"Arrived on site for ice build up in freezer. Checked door seal good,gasket sealing correctly all around,removed door found some ice droplets by switch, added adhesive to gaps between liner and cabinet reinstalled door checked seal good."

"Was moved to 335. Arrived on site for sealed system repair. Recovered existing refrigerant. Replaced precooked, drier, acess valve and compressor. Pressure tested and it held at 250. Vacuumed and recharged. Verified operarion. Call complete. W11557671"

"Arrived on site ,replaced gas valve assembly. Ran dryer thru several heat cycles . Longer making buzzing noise . Double checked gas connections. No gas leaks detected at time of service. Job complete"

"Arrived on site for dryer making noise, found loud noise as drum turns. Removed top panel. Found scratches on drum. Removed front panel. Found right side frame was bent and hitting drum as it turned. Turned frame back to original position. Drum now has clearance. Verified operarion. Noise gone. Call complete. No parts."

"Arrived on. Site for fridge making clicking noise and temp getting a bit warmer . Customer says temps have been normal since putting in service request. Temps are normal. Ran diagnostics. Compressor, evap fan ,dampner checking g normal. Did find fz door rails are having alot of play . No frost or monster build up at time of visit . Ordering rails . Set return 5/16 AM. ; ordrng 2 W11658403 (Fz slide rails)s"

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer provided a video of the water leaking on the left side from under the door. I found the leak was intermittent and if the lower spray arm was turning and spraying too much water from one end. I placed the unit in diagnostics showing no error codes and tested. While testing, I removed the outer door panel so I could monitor the reservoir at the bottom of the door for overflow. I could not duplicate the leak, but based off the video and how the leak is occurring, I removed and replaced the lower spray arm and retested. Unit continues to operate as designed. I recommended the customer monitor the unit and if it leaks again to get a photo of the dish placement and location of the leak. No water leaks observed during service, job completed. W10837249"

Arrived on site to inspect unit for damaged tub. Pulled unit out and found damage on the right-hand side at the back of the tub. Replaced the tub and tested the unit. Unit tested good with no leaks present. Job complete.

Arrived on site for microwave intermittently turning display off. On arrival customer described how it would sometimes turn off but not always at random. I replaced the w11194422 ui and also insured energy saving mode was turned ed off and found unit working as designed. Call complete

Arrived on site with new magnetron. Removed oven from wall. Removed panel. Replaced magnetron. Verified operarion. Call complete. W11346197

"Arrived on site to inspect wall oven microwave combo unit not working and showing an error code. Upon further inspection, I placed the unit in diagnostics showing error codes F8E0-blower failure, F1E1-ACU failure, and F1E5-inverter board failure. I cleared the codes and using my microwave tester, I tested the microwave for 30 seconds and found it operating as designed. I tested the oven on Bake at 350 degrees and found the blower not turning on. I pulled the unit out to gain access to the blower and main control. Placed the unit back into diagnostics and tested the blower on low setting and tested voltage and found 120V. Tested the blower on high and tested voltage and found no voltage and in both testings, the blower wheel failed to turn. Based off the F1E1 error code and not getting voltage on the high setting, I removed and replaced the main control and blower assembly and retested. Unit is operating as designed. I reassembled the unit and placed it back in its space and retested and unit continues to operate as designed. Job completed. W11598119, W11448962"

DU1100XTPBA Arrived on site for a dishwasher not draining. On arrival I did see water at the bottom of the the dishwasher. I pushed canel/ drain and the drain pump kicked on and drained all the water out. I ran diagnostic and didn't see any error codes all tested passed even drian uploaded photo the only issue I did find was the drain hose was not at a up position I uploaded before and after photo. I tested again product is working as its designed no water leaks visible from main water supply no parts used.

WOED3030LS01 Arrived on site for a dubble wall oven tripping breaker. On arrival verified that the oven was tripping breaker i flipped breaker back on and tested and sure enough it tripped breaker . I wasn't sent with the bake and broil elements I ordered parts and returning parts will be needed. I rescheduled client for 5/14/25.; ordrng 2 W11617232 (Broil element)s and 2 W11545804 (Bake element)s

Arrived onsite to inspect washer making noise & no spin upon further inspection found bad gearcase leaking oil replaced gearcase W11454734 splutch assembly W10721967 hub nut W10528947 belt W11239857 washplate W10902814 ran diagnostics found no errors ran calibration & quick wash now there a draining issue ordering parts office to schedule ; ordrng 1 W11116592 (Control) and 1 W11095106 (Harness-wire) and 1 W10876600 (Drain pump)

Arrived onsite to inspect dryer not turning on upon further inspection found thermal fuse shorted thermal cut off shorted replaced 208148 & wp3392519 tested unit cycles unit is working no heat ordering parts Wp3387747 schedule follow up 05/15/25; ordrng 1 WP3387747 (Heating element)

"Arrived onsite to inspect washer not completing cycles upon further inspection found valve have alot oh, calcium buildup. Ohm's 1.3 replaced damaged capacitor W11395618 & valve W11513255 ran calibration & test cycles unit is working as designed no leaks observed during service"

Arrived on site for a washing machine that will not start a cycle. Inspected unit and work area. The customer advised that the unit shut down mid cycle and has not been able to start a cycle since. I found the basket full of water upon entry and the unit would not drain. I checked underneath and started wiggling the wires on the wire harness. I found the unit start to drain indicating an issue with the wire harness. Ordering the wire harness and rescheduled the customer to 5/14. No parts were installed.; ordrng 1 W11643701 (Lower harness)

Arrived on site for washer with bellow falling off unit. On arrival found front clamp w11032829 broken and replaced it. Found unit working as designed with no leaks. Call complete

UXT4130ADS2 Arrived on site for a oven hood not working. On arrival I found light was working but not the fan I checked voltage at the switch and the readings were not correct for the fan . I replaced fan motor and tested product works as it's designed no.

Arrived onsite for dishwaser console not responding on normal cycle button & prediagnosed parts upon arrival replaced control W11622500 console W11629914 ran diagnostics found no errors ran normal cycles unit is working as designed no leaks observed during service

"Arrived on site. Diagnosed defective door,replaced fresh food door checked door seal good.no one available for signature Lw11259517,w1123753"

"Arrived on site for water not dispensing. Diagnosed frozen line in fresh food section,defrosted lines,adjusted tubing,adjusted settings tested water dispenser unit working as designed"

"Arrived on site to test unit for not going through cycle, unit does not have proper connections customer wants to reschedule for 5/14; schdld next appmnt for 5/14 WED !"

"Arrived on site to test unit for no power, tested unit found it has power but door switch is broken, replaced and tested unit is now running as designed job complete installed WPW10237959"

"Arrived on site for no lights in freezer section. Opened freezer door,switch disengaged switch fully extended ui not reading door open diagnosed a defective switch, installed a new switch assembly tested operation light working unit working as designed. W11445850"

"Arrived on site with parts ordered. Replaced gearcase, actuator and splutch. Recalibrated. Ran diagnostics test. All components pass. Call complete. No leaks. Advised customer to use less soap. W11449840"

"Arrived on site to test unit for long dry times. Upon arrival customer stated unit takes multiple cycles to dry. Ran vent test, test shows no restrictions and good airflow. Ran a cycle, unit ignited initially but did not reignite. Replaced igniter (279311) and flame sensor (WP338906). Tested unit, unit is now cycling properly and re-ignition is a success. Unit is now running as designed, no gas leak detected, job complete."

"Arrived on site to replace previously diagnosed control, tub and sump, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11025157, W11513977, W10906428"

"Arrived on site to test unit for not heating properly/ door issues. Upon arrival customer stated the heat is never correct, will either burn food or will take 3x as long to cook. Also feels hot air coming from the door. Started a cycle at 350?, console showed unit reached 350? but the actual temp was 225?. Sensor is reading temp as 370? out of range. Will need to return with sensor and control, also recommend console replacement. For door gap recommend placing shim under right side to raise and even the doors. Ordering parts, no parts installed, rescheduled for 05/14.; ordrng 1 W11649136 (Control) and 1 W11598120 (Sensor) and 2 4387828A (Shim)s"

Arrived onsite for unit running for 5 minutes then stopped. Inspected and found knock out plug for disposal was not taken out. Removed and tested. Unit is now functioning properly. Job complete

"Arrived on site to test unit for tripping breaker. Upon arrival builder stated unit trips breaker immediately. Tested unit, found breaker could not be reset when unit is plugged in. Inspected terminal blocked and found N and G bonded. Removed bonding strap and reset breaker. Started a cycle at 500?, unit reached set temp with no issues. No one on site for signature. Unit is now running as designed, no parts installed, job complete."

"Arrived on site to test unit for tripping breaker. Upon arrival builder stated unit trips breaker immediately. Tested unit, found breaker could not be reset when unit is plugged in. Inspected terminal blocked and found N and G bonded. Removed bonding strap and reset breaker. Started a cycle at 500?, unit reached set temp with no issues. No one on site for signature. Unit is now running as designed, no parts installed, job complete."

Arrived onsite to inspect refrigerator leaking upon further inspection found fill tub was kink behind the icemaker straighten 2 bout tested unit no leaks observed customer not available for signature unit is working as designed no leaks observed during service

"Arrived on site to test unit for tripping breaker. Upon arrival builder stated unit trips breaker immediately. Tested unit, found breaker could not be reset when unit is plugged in. Inspected terminal blocked and found N and G bonded. Removed bonding strap and reset breaker. Started a cycle at 500?, unit reached set temp with no issues. No one on site for signature. Unit is now running as designed, no parts installed, job complete."

"Arrived on site for water leaking found leak from tube to fill tube,repaired line ran icemaker fill test passed no leaks. No one available for signature"

"Arrived on site to test unit for not igniting properly, tested unit found igniter sparking into the igniter cover, adjusted igniter and tested, unit is now running as designed no leaks detected job complete no parts installed"

Arrived on site for wall oven with failing ui panel. On arrival confirmed issue and replaced w11598133 ui. Found unit responsive and working as designed. Call complete

"Arrived on site to test unit for squeaky door. Upon arrival inspected hinges and found left hinge is bent. Will need to order both hinges and new friction sleeves. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11613573 (L hinge) and 1 W11613572 (R hinge) and 2 WP8268961 (Friction sleeve)s"

"Arrived on sit2 for washer leaking from door, on arrival confirmed issu3 and found multiple tears in the bellow. Also found f6e1 and f5e3 in diagnostic. I replaced w11314648 bellow and tested unit. Found no leaks and im ordering W11325572 ui, W11565030 latch to resolve latch. Rescheduled customer for 05-13-25; ordrng 1 W11325572 (Ui) and 1 W11565030 (Latch)"

"Arrived on site for refrigerator not making ice in upper rc. On arrival found e five and test fifty six. I verified all the fans are running, including the icebox fan in Test thirty six. I th3n foundd previously installed ice maker had failed and replaced it with Ice maker W11658802. Tested unit and found no leaks and informed customer to allow two days for the ice maker to fill call complete"

Arrived on-site to install ordered parts. Installed washplate(w11510461) and agitater (w11614636) tested unit. Everything is working as designed

Arrived on-site for washer not cycling. I verified the issue. Found the unit locked up. Getting f1e1 error code. Unit will not operate at all. I'm ordering control(w11603810) for return visit. No parts used. Office will need to reschedule. ; ordrng 1 W11603810 (Control)

"Arrived on-site for washer making clicking sounds. I verified the issue. Found the slider was making the noise. I replaced the slider(w10734521) and rotor(w11260238. Calibrated the unit it and ran in slow, medium and high spin. Noise is gone. Unit is operating as designed"

Arrived on-site to install ordered parts. Installed console(w10902370) and cycled unit. Everything is working as designed.

Arrived on-site for washer not filling. I found the hot water valve not putting out enough water. I installed drawer (w11614513) and filled machine twice with the customer. Everything is working as designed. No leaks.

Arrived onsite for range tripping breaker. I found the connection heater and fan to have wires pinched in the top right of the corner. I didn't see any bare wire exposed and suspect bleeding through was occurring and tripping the breaker. I rerouted the wires to where it doesn't touch any metal or pinch on the cover. Unit is heating without tripping during time of service. No leaks present. Call complete. No parts installed.

Arrived on site for continued ice making issues. Contacted Techline . Spoke with Joe . Explained issues and what all has already been done. Tech believes there is a Power issue from either control or door harness .Recommend replacing control. Or door due to possible harness failure. SR# 7741526817. Customer will think about how to proceed cause does not want to replace door.

Arrived onsite for range element not regulating temperature. I confirmed the unit will no cycle the front left element and will constant glow. When getting ready to replace the infinite switch i found that I didn't have the part needed. Will need to order W11129442 Switch Inf LF to continue with repair. RS for 05-14-25.; ordrng 1 W11129442 (Infinite switch LF)

"Arrived on site for door open icon lights up intermittently on ui. Upon arrival, inspected unit and is not currently happening. Opened each door one at a time and indicator lights up then turns off correctly. Customer states that randomly the light comes on then chimes and notices at times when is happening that when opens doors the lights do not turn on. Contacted Techline for assistance. Spoke with DanielSR# 7741522903. Explained issues . Ran diagnostics to test both evaporator fans and ice box fans and all is good. Tech said Could be deli ui harness. Recommend unplugging deli ui and have customer monitor and take video until we return. I also noticed ui is not making sound when buttons are pressed. Customer will monitor unit with deli ui unplugged per Techline instructions. Ordering ui, deli ui and deli harness. Office to reschedule ; ordrng 1 WPW10503833 (Deli ui) and 1 W11634312 (Ui) and 1 W11170612 (Deli harness)"

Arrived onsite for dishwasher leaking. I confirmed leak was coming from the drain pump not seated correctly. I reseated and now the drain pump no longer leaks. When draining I noticed no water passing through and staying in the tub. I found the disposal to still have the knockout inside. I knocked the cap out and tested unit. Unit is nowmoperating as designed. No leaks present. Call complete. No parts installed.

"Arrived on site to install previously ordered part. Upon arrival, customer disconnected plumbing and made unit accessible. Replaced external pump W11539855. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site to replace previously diagnosed tub, notice that the sump was cracked, replaced sump as well and tested, unit is now running as designed no leaks detected job complete installed WPW10605060,W10413848"

"Arrived on site to inspect refrigerator ice maker not operating. Upon further inspection, I checked temperatures and measured 39 Rc and -3 in the FC. The customer advised that the ice maker would work intermittently and sometimes produce ice for a few days and stop for a few days. I checked the fridge for any cooling issue and could not find any cooling issues. I placed the fridge into diagnostics and found that the ice maker thermistor was showing open. I replaced the ice maker and verified its operation. The fridge is now operating as designed, and no water leaks observed during service."

"Arrived on site to test the for leak. Upon arrival tested unit, found drain is not restricted water flows away. Ran ice maker harvest, when filling no leaks presented itself. When closing door noticed water starting to drip. Water leak is originating from within the door causing there to be a constant water collection and drip on the gasket. Door has missing insulation causing heat soak and condensation. Unit will need a new door. No one on site for signature. Ordering part, no parts installed, office to reschedule.; ordrng 1 W10782355 (FC door) and 1 W11590870 (Vertical mullion)"

"Arrived on site to test unit for no ice production. Upon arrival cycled ice maker, when calling for water valve did not energize. Inspected valve and found connector unplugged. Plugged in valve and ran another cycle, unit harvested and filled with ideal amount of water. No one on site for signature. Unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to install previously diagnosed and ordered parts.i installed the spray arms, adjusters, and console. The unit is now operating as designed. No water leaks observed during service.W11192369 WPW10498900 W10837249 W10712395"

Arrived onsite for icemaker not working and not dispensing water. I found the icemaker arm to be out of place. I put the arm back into position and unit will now make ice. The water dispenser flapper was loose so i took off the face cover and found the bracket broken causing the flap not to hit the dispenser microswitch. I replaced the bracket and unit now dispenses water. Call complete. No leaks. Installed WP2180226 BRACKET.