Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8722 customer reviews

Map of Austin, TX

Mr.




Review of Appliance Express

Great service


Map of San Marcos, TX

Professional, competent service.




Review of Appliance Express


Map of Pflugerville, TX

Helena




Review of Appliance Express

great service, very friendly. Nice young man.


Map of Spring Branch, TX

Good service




Review of Appliance Express

Quick response and satisfied with the service.


Map of Austin, TX

Great job!




Review of Appliance Express

Jacob did a great job! Very courteous and professional!


Map of Austin, TX

Awesome job




Review of Appliance Express

He did a greatjob


Map of Austin, TX

Great job




Review of Appliance Express

He did a great job


Map of New Braunfels, TX

Knowledge service




Review of Appliance Express

I had an issue with my fridge, and Luis knew exactly what to do and offered some great tips.


Map of New Braunfels, TX

Great and friendly




Review of Appliance Express

Yes


Map of Lakeway, TX

Very professional




Review of Appliance Express


Sunday




Review of Appliance Express

A


Anita




Review of Appliance Express

Great service!


Great service/great tech




Review of Appliance Express


Good Service by Robert




Review of Appliance Express

Robert did a great job determining the problem and resolving same.


Easy to get an appt. great service, on time!




Review of Appliance Express


Billie




Review of Appliance Express

Clear , concise & knowledgeable


Great Service




Review of Appliance Express

Lou did a great job and his help was greatly appreciated


Excellent service




Review of Appliance Express


Awesome service




Review of Appliance Express

Great customer service and quick repair.


Well done




Review of Appliance Express

Professional. Courteous, Knowledgeable. Quickly identified the problem and successfully made the repair. Job well done.


Great service




Review of Appliance Express

Your tech was very knowledgeable, polite and careful during these times when you don’t really want anyone in your house.


Good service, long to schedule




Review of Appliance Express

The guy that came was great. However, it took 6 weeks to get an appointment! That’s a long time without a cooktop.


David Hodson




Review of Appliance Express

Great fixed the problem Quick professional clean caring


Amazing Technician




Review of Appliance Express

Clif is a great technician. We found him to be knowledgeable, efficient and fun to talk to. If I ever need to have my refrigerator repaired again, Clif is the person I want them to send.


Great service - quick repairs




Review of Appliance Express

No hassell repair with friendly service. Repairman came on time with parts, and repaired efficiently.


Great Service




Review of Appliance Express

I've used this company for several appliances and am always satisfied with the technicians and their knowledge, and the office staff is accommodating and wonderful to work with.


Great service




Review of Appliance Express


Great service!




Review of Appliance Express

After finding mouse chewed out almost new dishwasher we got another one. You will be our repair people for sure. Ice cream machine handle is great too!


Terrific!




Review of Appliance Express

The repairman knew what was wrong, fixed it correctly, and was great!


Great service. Luis is awesome!




Review of Appliance Express


Great Service




Review of Appliance Express


Excellent Service




Review of Appliance Express


Excellent professional service




Review of Appliance Express


Larry




Review of Appliance Express

So impressed with service and willingness to do what is needed to get the job done The company and especially Paul made sure they diagnosed my problem and fixed the problem without overcharging me. Thanks for your service and I highly recommend your company


Did a great job!




Review of Appliance Express

This is service thru my American Home Shield & he did a great job at looking at my dryer & fixing it!


Good service




Review of Appliance Express

Robert knew his business. Nice guy.


Satisfied customer




Review of Appliance Express

This was great service. He knew exactly what the problem was and had it corrected in less than five minutes.


Oven Repair




Review of Appliance Express


Great Applaince service




Review of Appliance Express

Great service


Lovely guy




Review of Appliance Express

Our service technician was very knowledgeable, polite and took all the necessary precautions needed due to the Covid 19 virus. I was impressed.


John husband




Review of Appliance Express

Great and competent service. Easy to deal with and professional!


Great service




Review of Appliance Express


Quick and great service!




Review of Appliance Express


Gregory




Review of Appliance Express

The guys were on time, pleasant, courteous and quick.


Charles




Review of Appliance Express

Tech was knowledgeable and patient


Great service




Review of Appliance Express


Staff Polite and on time




Review of Appliance Express

It took several try's to get the correct glass stove top and almost a month to get it installed. Everything working great once it was installed.


Glad to have my refrigerator back!




Review of Appliance Express

I had to wait longer than I hoped, but all the staff I came into contact with were professional, friendly and helpful!


Easy Squeezy




Review of Appliance Express

Only took technician less than 10 mins and was charged $279 including parts. Expensive but at least the appliance lights work. T


Great




Review of Appliance Express


Service




Review of Appliance Express

I appreciated that the parts was with the tech and the repair was done at the time of service. Not sure if me sending pictures of the issue helped but I thought it would give the service department a heads up to the issue. As for price I really have no clue if it was average or more. Wanted my washer fixed and it was. Thank you for being prepared and here at the appointment time.


Competent, Timely, Courteous




Review of Appliance Express

Scott did a great job fixing the washer quickly.


Service




Review of Appliance Express


Ally




Review of Appliance Express

Very knowledgeable. Took extra care in relation to Covid. ( boots, mask , gloves etc) Fixed appliance.


Excellent representative, good service.




Review of Appliance Express

Clif was exceptional..a real breath of fresh air. Thanks for sending him.


LED lights




Review of Appliance Express

LED lights were out in our fridge. Scott promptly diagnosed the problem, replaced the faulty one and had everything fix in less then an hour.


Service appointment




Review of Appliance Express


Great Service by Al!




Review of Appliance Express

Al showed up during the scheduled time frame and repaired our oven door. He was very courteous and friendly and most importantly knew what the issue was and got to work.


Professional Service




Review of Appliance Express

The Service Technician was totally on time and on target. He wasted no time in identifying the problem with my dryer and delivering a solution. Highly professional!


Excellent Job




Review of Appliance Express

Jacob did an excellent job on the warranty repair. He explained what he was doing and why. He was very professional and courteous.


great service




Review of Appliance Express


Great!




Review of Appliance Express


Great service and very nice technician




Review of Appliance Express

Very professional and affordable


Excellent service




Review of Appliance Express

Luis with Appliance Express did a great job with our refrigerator issue. Very professional & on time as promised.


Great service




Review of Appliance Express

Repair was needed for refrigerator needing attention for freezing throughout the entire appliance. Clif did a super job, on time and covered on the initial warranty. Excellent service and most appreciated.


Great Service!




Review of Appliance Express

Very polite and professional young man.


Great service, friendly and efficient.




Review of Appliance Express

Very knowledgeable. Very clean and quickly got the job done.


Incomplete service




Review of Appliance Express

This guy was friendly and seemed to be efficient except he did not check for proper operation before he left. When I called for him to return about 10 minutes after he left I was told he was on way to another call and could not return to stop the continual flow of water. His instruction was to turn the water off which was behind a heavy refrigerator and It too two of us to move it. We are senior citizens and this was not easy to complete. Now instead of an ice maker problem we not only have that to deal with but a drinking water problem on the flow through valve that we didn't have before. I have never heard of a job being completed without first checking to make sure things work properly.


Great service, Noah got my 28 years old refrigerator going as it was brand new.




Review of Appliance Express

Very well organized company, excellent scheduling, technician arrived on time, did repairs efficiently. I have used Appliance Express for many years, will not call any one else.


Pleasant and very informative




Review of Appliance Express

Wonderful person and knowledgeable


Great service




Review of Appliance Express

Very knowledgeable and friendly.


Daniel




Review of Appliance Express

Excellent service. took all precautions in regard to the virus. Located the problem with our fridge, an fixed it pretty quick. . Thank you !


Excellent service




Review of Appliance Express

Service men were polite, on time and professional.


great service




Review of Appliance Express

Leo was well prepared. He anticipated the parts he was going to need and had them with him. He repaired my dish waster quickly and effectively. He was courteous and professional.


Great service, informative




Review of Appliance Express


Great service




Review of Appliance Express


Ice maker replacement




Review of Appliance Express

Arrived at appointed time and used CDC Covid -19 recommended procedures and equipment the entire time he was in my home. He quickly diagnosed the problem and quickly installed a new icemaker. Very personable and professional.


Prompt and Professional




Review of Appliance Express

From the dispatcher’s prompt call to book the job, to communications ahead of the visit ensuring they came with the proper parts, to the technician who called ahead, arrived prepared and replaced the part with great courtesy, cleanliness and regards to COVID-19 precautions, every part of my repair job on my oven was handled smoothly and efficiently. I would highly recommend Appliance Express!


Fantastic and quick service!




Review of Appliance Express

Kevin was great. He was professional and quickly fixed the problem!


Fridge repair




Review of Appliance Express


Home owner




Review of Appliance Express

Prompt and courteous


Great Job




Review of Appliance Express

I never knew my appliances had updates that needed to be performed. The gentleman was very knowledgeable and helpful


Burt




Review of Appliance Express

Cliff did a great job


Awesome service




Review of Appliance Express


Excellent Service and Honest




Review of Appliance Express

Tyler came in and correctly evaluated the problem with the washer. He could have easily said that the sensor needed replacement and charged us more. But he said that the connectors to the wires came loose and he snugly placed them back. That was the fix. This shows us a person and a company with integrity and honesty. We will continue to use and recommend this service company.


Great service




Review of Appliance Express


On time and Quick




Review of Appliance Express

Tech showed up on time. Diagnosed issue quickly and repair was made without a hitch.


Great Service




Review of Appliance Express


charles




Review of Appliance Express

Great Service


Done right at the right price




Review of Appliance Express

Knowledgeable service service agent


Appliance Express




Review of Appliance Express

Technicians were on time and very professional. Great job repairing our dishwasher. Would use them again.


Awesome technician!




Review of Appliance Express

Very professional technician. Very helpful, knowledgeable and fast!


Allan




Review of Appliance Express

Great experience! Highly recommend.


Great Customer Service




Review of Appliance Express

we had warranty work done and the communication along with the employees who came out to our house were all very professional, courteous and efficient. We would highly recommend them.


Great Service!




Review of Appliance Express


Great Service




Review of Appliance Express

He was very professional and timely.


Grimes




Review of Appliance Express

Well it went pretty well


Excellent Service!!




Review of Appliance Express

These guys are awesome they should so much courtesy when they come out. The service is above excellent I’ve never had any problems with them and they are the only ones I will use. Thank you guys. You’re the best #1!!!


Great service




Review of Appliance Express


Excellent Service / Timely and Efficient




Review of Appliance Express

Lou is a real pro. Very knowledgeable and efficient.


Excellent service




Review of Appliance Express

Brandon did an amazing job! Very pleased!


GreatService




Review of Appliance Express

On time, communicative and the task was fixed.


I love Appliance Express




Review of Appliance Express

This is the most efficient, fair, and professional service company that we have ever dealt with! We have used AE multiple times through the years and plan on continuing to do so.


Great Job




Review of Appliance Express


Great job




Review of Appliance Express

Came in and did his job and was courteous


Excellent Service




Review of Appliance Express


Good Service




Review of Appliance Express

Despite giving the technician the wrong address, he arrived and solved the issue immediately.


Our Tech was Scott who was Very informative & took his time to analize the issue




Review of Appliance Express

I am still not happy with this Unit & plan on purchasing a Speed Queen in the future from a Gentleman in Giddings Texas at Orsags who is Honest & warns his Customers about these Upgrades.


Lickety-split




Review of Appliance Express

Luis came on time after calling me to alert me of his arrival. My ice maker--the one modern convenience I cannot live without--was on the fritz. Luis found the problem, replaced the broken part, checked out everything else to ensure the machine was working and was gone in 15 minutes. Pretty efficient! He had on a mask and gloves, which was not only required but smart.


Great service




Review of Appliance Express

Very knowledgable technician, and very polite.


Busted stove




Review of Appliance Express

Considering the fact the entire state is on lockdown from the COVID19 pandemic. I was able to have my stove serviced under warranty by super fast, and friendly service representatives. They were very respectful of our home, using protective booties, a mat on the floor to prevent scratches when pulling out our stove, and a mat on the counter for his tools. I would highly recommend Appliance Express!


Great service




Review of Appliance Express


Faulty washer fixed




Review of Appliance Express

I’m grateful that the repairman fixed the machine. However it is clear that when we purchased the machine it did not operate as it does now.


Chris




Review of Appliance Express

Prompt service. Technician was on time and moved through the repair quickly.


Great service




Review of Appliance Express


Great service




Review of Appliance Express

Lou was awesome! He deserves a raise!


Refrigerator repair




Review of Appliance Express

My refer needed two visits, one to diagnosis internal cabinet parts failure, and another to accomplish the repair. Both servicemen were knowledgeable and professional and both demonstrated great Covid avoidance procedures while in my house. Their work seemed meticulous and they fixed the problem! Professional scheduling process too.


Awesome people




Review of Appliance Express

Very professional and kind, ty


Best repair service I’ve ever experienced




Review of Appliance Express

Not only did Kevin with Appliance Express show up exactly when he said he would be here, but he came prepared. He thought it was one problem, but he came prepared to fix something different, just in case. Instead of a fuse it was the control panel. He had one with him for my exact model of dryer. Thank you Kevin. Great job overall!


Excellent Service




Review of Appliance Express


Great technician!




Review of Appliance Express

Our technician was knowledgeable and very friendly!


Jana




Review of Appliance Express

Very professional and knowledgeable about our issue. Came on time


Refrigerator Repair




Review of Appliance Express

Great job!


Freezer Repair




Review of Appliance Express

Awesome Job. Fast response even on warranty repair. Friendly service.


Great service




Review of Appliance Express


Great job.




Review of Appliance Express


Dishwasher and refrigerator service




Review of Appliance Express

The technicians were professional and provided knowledge that I was not aware of as it related to the appliances. They fixed both units. Thank you.


Great service




Review of Appliance Express

I always get awsome service with appliance express . I wish my other Venders would be that good.


Great Service




Review of Appliance Express


Quick and very friendly




Review of Appliance Express

He was very friendly, polite and respectful


Great service




Review of Appliance Express

My dishwasher was leaking washer from underneath it. It had an extended warranty through lowes and they contacted Appliance Express for service. The tech was very nice and informative took his time to address the issue. I did have to have him coma back out, because the problem we initially though it was it was actually another part, but when I called back to Appliance Express Jordan was very nice and helpful and she got me all set up with another appt . I had a good experience , they are very professional and even dealing with all this covid 19 they were practicing safety measures gloves, masks for the techs, I though that was really great and important. Prior to this issue with this dishwasher I had used them in the past for another dishwasher that ended up needing a new pump, they gave me a price I felt it made for since to purchase a new dishwasher since the dishwasher needing the pump was cheap and come with the house. They said ok and didn't try to be pushy and talk me into just purchasing the new pump.


Ice maker repair




Review of Appliance Express

The technician was very knowledgeable and customer Oriented. He explained what he was doing to repair the ice maker in a professional manner. Will use again if i have any problems with my other appliances.


Deborah




Review of Appliance Express


In home service




Review of Appliance Express

A washer issue that needed parts changed and time was spent letting me know exactly what was getting done.


Terry




Review of Appliance Express


Ice Maker Works!




Review of Appliance Express

My ice maker stopped working after 2 weeks of purchasing my refrigerator. There were 2 attempts to fix by a different technician, and still not working. Robert came in and fixed, and I finally saw ice!!


Sherry




Review of Appliance Express

Paul was wonderful . Other techs headed me in the wrong direction ie hire an electrician causing long wait time to get my stove back when not needed . Again Paul is an asset to your company


Great job




Review of Appliance Express


warranty work




Review of Appliance Express


Great Service




Review of Appliance Express

Brandon is very knowledgeable & professional, Great Service! He even responded to calls/questions later in the day after his visit. I appreciate your help Brandon.


Barb




Review of Appliance Express


Was totally satisfied with the service




Review of Appliance Express


Excellent service




Review of Appliance Express

Brandon was on time, courteous, professional and got our fridge fixed in no time


Ice Maker




Review of Appliance Express

Tech did awesome job


Service review




Review of Appliance Express

Tyler is a great technician who was polite and expertly skilled.


Excellent serviceman




Review of Appliance Express


Awesome




Review of Appliance Express


Great Friendly Service




Review of Appliance Express

Kevin was very friendly and efficient in his work. Great service!!!


Great, fast service!




Review of Appliance Express


great service




Review of Appliance Express

They fixed our dishwasher with no hassle. The technician was prompt, friendly, knowledgable and informative. This was the best experience I have ever had when working with repair service.


Problem Finally Fixed, 3rd Visit




Review of Appliance Express

Third time appliance express came out for the same problem. Had to push / argue a bit that there was still a problem but issues with clothes washer finally got fixed.


Very Professional and Courteous




Review of Appliance Express

Happy with the warranty repair on my washer. Andy was knowledgeable and kind.


Happy with work done.




Review of Appliance Express

Prompt and professional.


Nero




Review of Appliance Express

Friendly, great service!


Mrs




Review of Appliance Express

Very professional. Such great service. Very knowledgeable


Great service




Review of Appliance Express

Was on time, knowledgeable, friendly and solved our problem with the washer.


Freezer Warranty Repair




Review of Appliance Express

The office staff was professional and helpful as they should be. My service tech was courteous, knew his job, was careful in my home and treated me with respect and consideration. Overall it was a great experience.


Lou Soldan




Review of Appliance Express

Lou did a great job repairing our dryer.


Tech




Review of Appliance Express

1234


Wonderful service




Review of Appliance Express


Great service, technician was very polite and professional.




Review of Appliance Express


Great service




Review of Appliance Express


Good Service




Review of Appliance Express

The technician was fast and efficient. He worked quickly to fix both my dishwasher and over.


Satisfactory service




Review of Appliance Express

Showed up on time, fairly pleasant,


Awesome tech




Review of Appliance Express

Great guy clean organized Friendly and efficient.


Great Service




Review of Appliance Express


Knowledgeable, Efficient, Polite Technician




Review of Appliance Express


Wanda




Review of Appliance Express

Great Service Under warranty


Great service




Review of Appliance Express


Great Service!




Review of Appliance Express

He was prompt and professional and did not waste any time addressing the issue.


Good experience!




Review of Appliance Express


Well handled request




Review of Appliance Express

Noah did excellent in handling my washer issue, took the time to address the problem and now get to enjoy my new washer.


Friendly and Professional!




Review of Appliance Express

Wesley was very pleasant and professional. He solved the issue quickly as well as shared some additional hints for best performance of the dishwasher. Outstanding service!


Excellent Service




Review of Appliance Express

It took multiple visits but all repairs were done quickly and professionally


Great service




Review of Appliance Express

Tyler was knowledgeable and diagnosed the problem quickly. Tyler was also very polite and professional.


Great service




Review of Appliance Express


Good job




Review of Appliance Express

Examined the washer, discovered the problem. Came back the next week with the part & repaired.


First rate customer focused proactive service




Review of Appliance Express


Quick repair. Professional.




Review of Appliance Express


Another Good Service




Review of Appliance Express

Once again, the technician was knowledgeable, used all his resources including the special technical service line and was friendly and professional. I wish Maytag wouldn’t have made it necessary for him to continue coming out to replace our icemaker. Including the original one, we are on number 4, ridiculous and not the technicians fault.


Great job




Review of Appliance Express


Great service!




Review of Appliance Express

Exactly what we needed!


Dryer Repair




Review of Appliance Express

knowledgeable & timely , very professional explained his work and the repairs he made


oven issue




Review of Appliance Express

no opinion


Great service. Explained what was wrong.




Review of Appliance Express


Andrew




Review of Appliance Express

Great Service


Agitator




Review of Appliance Express

Started acting up again. Need another service call not good


Refrigerator Repair




Review of Appliance Express

Clif Leatherwood, repair technician, was knowledgeable, efficient, and on time. He knew what the problem was as he walked in and had the appropriate part on hand. I am not rating cost/pricing since this was warranty work.


Great Service




Review of Appliance Express


gvowens@aol.com




Review of Appliance Express

Outstanding service and very courteous service representative


Luis - great guy




Review of Appliance Express

Very kind & helpful.


Tom




Review of Appliance Express

Clif was prompt, professional and friendly. He diagnosed the problem quickly, repaired it on the spot. A+


Awesome service




Review of Appliance Express

Tyler B came to fix our oven. He was very polite and quick to fix the problem. Thank you Tyler for great work. If needed, will be using Appliances Express in the future.


Great experience




Review of Appliance Express

Called on a Monday to report problem. Even with the pandemic, they were able to schedule a repair for 3 days later. Repairman came, fixed, and left. Dryer working fine now.


Warranty Repair




Review of Appliance Express

Process takes a bit of time to get done, but during the COVID-19 time they were still working to take care of customers and being careful and protecting themselves and us while working.


Rebecca




Review of Appliance Express

Top notch service


Great service




Review of Appliance Express


The Best




Review of Appliance Express

All of the 5 Star ratings for these folks actually understate how good they really are. You can TRUST them!


Great experience




Review of Appliance Express

Everything was just as expected. On time, kind and knowledgeable people. Great customer experience.


AWESOME!




Review of Appliance Express

very professional, quick, courteous, and informative!


Wesley P.

Wesley P.

DRYER WHIRLPOOL MGDX655DW2 Arrived on site and found timer would be needed to correct issue of timer not advancing. Advised customer on needed part. ; ordrng 1 WPW10642928 (TIMER)

Near Mc Phaul St, Austin, TX 78758
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE505W0JZ0 "Arrived on site for ,replaced main harness and power cord . Tested and unit is functioning normal. Job complete ."

Near Austin, TX 78717
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for customer complaint of unit not starting cycle, found unit is stacked, will need two techs to unstack. Ordering control parts, motor, valve, sensor and pump. ; ordrng 1 CNOTE (2 TECHS) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11044834 (valve) and 1 W11044837 (rotor) and 1 W11044838 (stator) and 1 W11044866 (switch-wl) and 1 W11046209 (pump-water) and 1 W11334214 (CONTROL)"

Near Hudson Bend Rd, Austin, TX 78734
James C.

James C.

MICROWAVE WHIRLPOOL KOCE500ESS11 Arrived on site and found microwave door glass shattered. Installed new outer glass and verified operation. Unit tests good. Job complete

Near Ancient Oaks Dr, Marble Falls, TX 78654
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced icemaker and tested unit. Unit is now working as designed. Call complete.

Near Schaeper Rd, Robinson, TX 76706
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRSC703HBS00 "Arrived on site and inspected refrigerator and found fresh food evaporator is frosted over, took pictures. Removed evaporator cover and screw mount popped out of rear bulkhead that secures evaporator cover in place. Took pictures.

Near Moon Shadow Dr, Austin, TX 78735
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KSSC42FTS04 Arrived on site to install previously diagnosed inverter box on built-in refrigerator. After installing the needed part I was able to return on and verify the unit is now sending power to the compressor and it is turning on and running I informed the customer that it will take at least 24 hours for the temperatures to stabilize but the unit is now functioning as designed call complete

Near Hilltop Cir, Salado, TX 76571
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite for a dishwasher thats leaking again from the same place it was previously. The customer stated water is weeping out between the outer door and control panel under the vent and running down the outer door. I tested the incoming water temp and found it at 116 degrees. I installed the clear test door and ran the unit in the diagnostics cycle. I found some water spraying towards the vent area from the lower spray arm. I found the upper spray arm turning about 1/2 the speed of the lower arm. I removed the filter and cleaned it. I found the outer door upper return lip bent causing some pressure to be put on the control panel pressing it away from the inner door. I corrected the lip. I found the vent gasket sealing all the way around between the outer and inner door. I went over loading dishes with the customer at the upper and lower front left corners of the machine. The customer is going to use the machine and will be in contact if it still l

Near Faith Dr, Andice, TX 78628
David  Z.

David Z.

DISHWASHER KITCHENAID KDTM504EPA1 Arrived on site to diagnose dishwasher with dangling rack. Found left adjuster tab broken off. Unit needs new adjuster for left side. Talked to MS in office and was advised to just replace the adjusters. Replaced adjusters. Retested and unit is working as designed.

Near Lime Creek Rd, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Arrived on job for complaints of noise.

Near Bell Springs Rd, Dripping Springs, TX 78620
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to inspect fridge for not making ice, upon inspection found the icemaker working brought diagnosis, door had not been leveled which caused clumpy ice, leveled doors and replaced UI for previous issues. Complete"

Near Red Cloud Peak, Canyon Lake, TX 78133
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor, dye dryer, and coupler and placed unit under a 30 inch vacuum. Unit held a vacuum for 15 minutes. Charged unit and unit ran up to 140 psi on the high side from 125 psi and the low side stayed flat at zero psi. Unit is working as designed. Call complete."

Near Orchard Ln, Waco, TX 76705
James C.

James C.

MICROWAVE GE PEB9159SJ1SS Arrived on site and tested operation. Found turn table operating while door open. Unit is heating and functioning properly with door closed. Accessed switches and found upper switch stuck in closed position. Installed new switch and tested operation. Unit tests good. Job complete

Near Firecracker Ln, Kingsland, TX 78639
Tyler  G.

Tyler G.

OVEN WHIRLPOOL KSGG700ESS1 Arrived on site for oven that was not staying lit correctly. Put arrival I found that the DSI module was sending power most of the time to the igniter in the bake area of the oven. But occasionally due to wear and tear the board was not always sending power I also found that the sparker inside the break area of the oven was also worn down from usage and not able to hold a charge to allow proper sparking every other time oven was being used. Office to reschedule due to parts being out of stock; ordrng 1 W10860916 (module-spk) and 1 WPW10324262 (igntr-oven)

Near Don Dr, Jarrell, TX 76537
Brandon C.

Brandon C.

WASHER WHIRLPOOL KDTM404KPS0 "Arrived on site for customer complaint of middle rack falling off, found broken wheel on adjuster, ordering adjuster. ; ordrng 1 W11268086 (ADJUSTER)"

Near Mansfield Dam Ct, Austin, TX 78734
Noah D.

Noah D.

OVEN AMANA AOCS3040E "Arrived on site to inspect oven for not heating correctly, upon inspection found the oven was a little low, calibrated up 15 degrees. Instructed customer on proper rack placement and cooking functions. Complete"

Near Heimer Lange Rd, Spring Branch, TX 78070
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found no frost pattern and compressor pulling 0.37 amps. SS repair is needed. Office to schedule return trip. 2 hour job. Lock ring. No water leaks present at time of service.; ordrng 1 LOCKRING (LOCK RING ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (SS REPAIR) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)

Near Farm to Market 535, Smithville, TX 78957
Robert J.

Robert J.

WASHER WHIRLPOOL WFC7500VW2 Arrived on job for complaints of not spinning. In test mode washer spins in all speeds but in drain and spin cycle won’t and time will not advance. Checked door switch and found soot around area. Replaced switch and washer made it all the way to 13 minutes before stopping and never reached full spin speed.

Near Hudson Bend Rd, Austin, TX 78734
Matthew  Z.

Matthew Z.

OVEN WHIRLPOOL WFE515S0JS0 Arrived onsite for range oven not heating properly. Ran test to calculate cycle temps and found unit needed calibration. Calibrated unit +25 degrees. Retested cycle temps and found improvement in target temperature of 350. Job complete

Near Robert Taft St, Manor, TX 78653
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for a refrigerator that has a falling air tower to the icemaker. Inspected unit and work area. Confirmed customers complaint and attempted to refit the air tower due to not having the right part. Found the clips were engaged but the unit would still fall due to the weight of the air tower. I called Techline and spoke to Bruce SR# 7729298459. He advised that if the court would not hold inside the liner to place permit gum inside the holes to tighten the fitting. to the holes and refit in the air tower. Unit is now holding it is working as designed. Call complete.

Near Dayton Dr, Robinson, TX 76706
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for a washing machine that is putting stains on clothes. Inspected unit and work area. Customer advised that the unit itself is not staining the clothes but that it’s not taking out the stains on her clothes. She advised that the unit really doesn’t wash very well and was making a knocking sound as it goes into a spin especially with larger items. Advise the customer that the unit is in fact working as designed but that her quilts are causing the unit to go off balance. I advised her to only run clothing items and no fighting over the size of a full-size bed in this unit due to issues with off-balance loads. Unit is working as designed. Call complete."

Near W Avenue T, Temple, TX 76504
Andy  B.

Andy B.

DRYER WHIRLPOOL MEDB835DW4 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Walnut St, Bastrop, TX 78602
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KRSF705HPS00 Arrived on site for refrigerator needing previously diagnosed defrost control parts. Upon arrival I was able to disassemble and install the new parts and reassembled the unit for testing verify that there are no new air codes coming up and that the unit is not functioning as designed inform customers it will take at least 24 hours for the unit to drop down to the temperature that needs to be. Call complete

Near Loving Cove, Belton, TX 76513
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site and inspected refrigerator and found all LEDs are out, ice and water dispenser arent working, pantry UI is out. Replaced hv control and UI and this had no effect. Spoke with techline and found wiring in left fresh food door has failed. Will need to bring back all controls, door and Icemaker 7729299197; ordrng 1 WPW10769076 (Pantry UI) and 1 WPW10624574 (Hv control) and 1 WPW10675033 (Hv control) and 1 W10804160 (Led power supply) and 1 W10815693 (Left door) and 1 W11294907 (Icemaker)"

Near Crimson Shade St, Austin, TX 78744
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator not sealing properly. Upon arrival I found that the first few doors as well as freezer door all feeling fine the customer complaint was that the gasket was starting to tear apart and was exposing the magnet near the top right corner on the right side fresh food door. We will need to return with a new fresh food right side door gasket office to reschedule due to Part being out of stock.; ordrng 1 W10830055 (gasket-fip FF RIGHT SIDE )

Near Kirk Ave, Killeen, TX 76543
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site to install previously diagnosed parts. Removed failed dispenser motor and replaced with new. Found shaft rusted on and will not remove. Will need to order part. Attempted to remove failed gasket and replaced with new but found gasket will not go on door properly and that new door with gasket will be needed to complete repairs properly. Customer also pointed out that FC ice maker is still not working properly. Ordering needed parts. Office to schedule return trip. Authorization needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10815685 (dor-fip ss) and 1 W10822606 (motor) and 1 W10886931 (icemaker) and 1 W11347434 (PLATE) and 1 WPW10291905 (seal) and 1 WPW10347114 (shaft)

Near Winchester Rd, Bastrop, TX 78602
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Spoke with customer over the phone regarding having the ice bucket that was sent to them and installed customer stated that unit is now functioning as designed and they haven’t noticed any issues with the unit malfunctioning. Customer did state that they did have a door alarm issue with the fridge then decided to run by and see if there’s a way to reset the refrigerator to get the alarm to start working properly upon arrival I ran a quick factory reset on the fridge and inform the customer to go ahead and continue using the fridge and if something new would happen to let us know. Call complete

Near Coventry Dr, Temple, TX 76502
Richard P.

Richard P.

DISHWASHER WHIRLPOOL DU920QWDB0

Near Francis Ave, Austin, TX 78703
Kevin B.

Kevin B.

ICE MACHINE WHIRLPOOL KBSD608ESS01 "Arrived on site and inspected refrigerator and found customer is getting some crushed ice when set to cubed. Explained that Dispenser will always give a little crushed, up to 20%. This is also the same when set to crushed. It will dispense up to 20% cubed. Dispenser is operating normally at this time. Also recommended to remove ice van periodically and check for clumping, job complete"

Near Big View Dr, Austin, TX 78730
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to inspect dishwasher for not washing correctly, upon inspection found the lower part of pump not spinning, valve was also not opening completely

Near Coyote Trail, Spring Branch, TX 78070
Clif L.

Clif L.

DISHWASHER WHIRLPOOL DU810DWGU1 Arrived on site to diagnose a dishwasher that is not draining properly. Found homeowners plumbing clogged preventing proper flow from dishwasher and water from sink to back up into dishwasher. Homeowner will need plumber to clear clog in plumbing to complete repairs.

Near Beagle Ct, Killeen, TX 76543
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator with scratched handle. Uninstalled old pantry drawer handle and reinstalled new one. Unit functions as designed. Call complete.

Near Briarcrest Dr, Georgetown, TX 78628
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4027HW0 "Arrived on site ,replaced latch. Ran diagnostics.all checked normal . No water leaks detected at time of service. Job complete ."

Near W St Johns Ave, Austin, TX 78752
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site for fridge not cooling. I inspected the unit and work area. I found the fridge cooling properly when I arrived. I spoke to the customer and found out there was ice build up on the back of the fridge hen it wasn’t cooling and than it started to cool right and the ice was gone. I found the unit in adaptive defrost. I spoke to the customer about the difference between active and basic defrost. I changed the unit to basic defrost. I also found the damper control loud and making noises when opening and closing. I am ordering the damper control to complete the repair. The office will schedule when we have an eta on the part.; ordrng 1 WPW10594330 (DAMPER)

Near Fairview Dr, Round Rock, TX 78665
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL ED5LHAXWB00 Arrived onsite for the refrigerator freezer with frost build up. During testing found that the freezer door gasket is torn at the bottom and the refrigerator door gasket is also torn at the bottom.

Near E Fannin St, Luling, TX 78648
Richard P.

Richard P.

REFRIGERATOR AMANA ASI2575GRS05 Arrived onsite for the refrigerator compressor not turning on. During testing found that the start device was no good installed new start device from stock and compressor started to work. While putting on the the back panel I got shocked. Called tech line and we inspected the power cord harness and it checked good. Ohmed out the compressor and it’s bad allowing 120 volts to travel through the low side copper tubing to chasing ground causing the electrical shock. Will need to replace the compressor. Sealed system repair needed. 2 hrs for the repair and sealed system tech needed. Ordering parts and office to schedule Sr.7729283879 ; ordrng 1 ACCESS (ACCESS VALVE ) and 1 W10507884 (compressor) and 1 W11179385 (drier-tube)

Near W Market St, Lockhart, TX 78644
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KCMS2055SSS1 Arrived on site to test unit for unit making humming noise when door closes with out starting the unit. Test unit and found bad switch and mag and cap and diode. Will order new switch 4392027 and new cap WP8184813 and new diode WPR9800486. Office to reschedule. ; ordrng 1 4392027 (SWITCH) and 1 WP8184813 (CAPACITOR) and 1 WPR9800486 (DIODE)

Near Sir Ivor Cove, Austin, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site to replace adapter kit, after replacing, set unit to basic defrost, unit tested good.

Near Adirondack Summit Drive, Austin, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL RF114PXSB1 Arrived on site to replace gasket. Replaced gasket test unit and unit test good job complete.

Near Cayenne Ln, Austin, TX 78741
Lou S.

Lou S.

DISPOSAL WHIRLPOOL WDF330PAHS4

Near Serpens St, , TX 78628
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for refrigerator making ice but not dispensing it. Upon inspection I found the bin full of ice and the customer advised me it started working again. The ice bin was stuck so I had to tap on the sides to free it. I found water tray in the ice maker was free and clear so the inlet was not blocked. I found the solenoid would intermittently make a abnormal buzzing noise when switching from crushed to cubed and engaging. The solenoid worked most of the time for me. I advised that the ice that the bin get stuck might have caused the solenoid and arm to bind up somehow and also get stuck. Unit is working as designed at this time. No leaks were detected during time of service.

Near Silverstone Ln, Cedar Park, TX 78613
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSC42QVS03 "Arrived on site for customer complaint of ice door broken, found motor connector fell off of ice door housing, and motor not opening all the way. I was able to reconnect connector to motor and ice door housing, found ice door not opening all the way.

Near Feritti Dr, Austin, TX 78734
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for unit having issues intermittently. Upon inspection of the unit. Found that the deli control board was corroded. Let customer know of the issue and that more parts may need to be replaced to fix the issue. No issues at this time. Job complete

Near Swift Current Rd, West Lake Hills, TX 78746
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WETLV27HW1 "Arrived on site to test unit for shutting off during operation. Found broken bolt on terminal block nut. Replaced nut, secured connections. Tested unit, unit works good. No leaks detected. Job complete."

Near Thorpe Ln, San Marcos, TX 78666
Kayman B.

Kayman B.

RANGE WHIRLPOOL WCG55US0HS Arrived onsite for range with burners that go out on low setting. Upon inspection I found the LF burners (smallest) flame would go out on the low setting. I removed the knob and used my 1/16 flat head screwdriver to adjust the valve. With my adjustment the smallest burner will noW stay lit while on the lowest setting. No gas leaks detected during time of service. Job complete.

Near Hezekiah Ln, Leander, TX 78641
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite to replace parts to unit. Looked at unit. Customer didn’t unthaw the top refrigerator portion of the unit as previously asked. Ice gotten worse since last visit. Let customer know once again to allow unit to unthaw once again before returning. Rescheduled with customer. ; ordrng 1 REQUEST (2HR)

Near Middle Creek Dr, Buda, TX 78610
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WFW86HEBC Arrived onsite to replace valve. Replaced valve tested unit and unit is functioning properly. Ran test cycle and processed without error codes or stoppage. No leaks present at this time. Job complete

Near Windsor Rd, Austin, TX 78703
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Replaced LED driver board and tested unit. Unit lights would still not come on. Attempted to replace deli drawer user interface and found water inside the deli drawer housing. Also found one of the wires disconnected from one of the connectors going to the deli UI. Attempted to reconnect broken wire and was unable to. Ordering door and Office will need to contact customer about reschedule date due to out of stock and PSP item.; ordrng 1 W10815669 (dor-fip ss)

Near NW H K Dodgen Loop, Temple, TX 76504
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found our C evaporator having defrost failure due to miscommunication between thermistor and controls. Thermistor, user interface, and main control will all need to be replaced to complete repair. Office will need to have repairs authorized.; ordrng 1 AUTHONEEDED (AUTHO NEEDED ) and 1 CLONLY (CL ONLY ) and 1 W10316760 (thermistor) and 1 W11172798 (cntrl-elec) and 1 W11340158 (UI)"

Near Olive Ln, Harker Heights, TX 76548
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control panel and tested unit. Unit is now working at design. Call complete.

Near Beulah Blvd, Belton, TX 76513
Jonathan M.

Jonathan M.

COOKTOP WHIRLPOOL WCE55US6HB00

Near Beulah Blvd, Belton, TX 76513
Jonathan M.

Jonathan M.

COOKTOP WHIRLPOOL WCE55US6HB00

Near Beulah Blvd, Belton, TX 76513
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 (JO) Arrived on site for refrigerator getting to cold and freezing customers product. Took temperatures and refrigerator got down to 25° when set at 37°. Preformed diagnostics mode and found diffuser making rattling noise and having trouble closing causing unit to get to overly cold. Advised customer on user care for putting product into refrigerator. Removed old diffuser and installed new one. Put unit back into diagnostics and unit worked as designed. Call complete.

Near Hanging Star Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

VENTHOOD KITCHENAID UXL6036YSS0 "Arrived on site to replace vent hood motor, after replacing unit tested good.

Near Rush Pea Cir, Austin, TX 78738
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose refrigerator with lights out in RC and freezer. Found freezer module failed. Replaced freezer module and retested. All lights are now on and working properly. Call complete.

Near Leafwood Ln, Austin, TX 78750
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF540PADM2 Arrived onsite for unit not washing. Tested unit. Upon testing noticed the pump would not turn o to spray. Sump and motor bad. Replaced sump and motor. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Cypress Forest Dr, Kyle, TX 78640
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to take pictures for Techline. Took pictures. Complete

Near Mission Dr, New Braunfels, TX 78130
Al R.

Al R.

OVEN FRIGIDAIRE FGEF3042KFB Arrived onsite to inspect range not heating on bake cycle. Confirmed the complaint and found the connection to the right side of the bake element was burned and damaged causing the issues. I cut the damaged connection and added a new connection to the unit. Reassembled and unit now heats as designed. Customer satisfied. Job complete

Near Bent Tree Dr, Nolanville, TX 76559
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2430DP01 Arrived on site to replace console. Test unit and unit test good job complete.

Near Red River St, Austin, TX 78705
Jonathan  S.

Jonathan S.

DRYER KENMORE 417.8112231 Arrived on site for dryer making loud noise. Upon arrival customer started unit to let us hear noise. Verified sound as blower wheel failure. Gained access to blower wheel housing and found it cracked in two different spots and stripped from blower bolt.Call complete.; ordrng 1 137551110 (BLOWER HOUSING)

Near Half Hitch Trail, Georgetown, TX 78633
Jacob S.

Jacob S.

OVEN KITCHENAID KOSE500ESS03 Arrived onsite for broiler to unit not getting up to temperature. Tested unit. Broiler working as designed. Tested rapid bake up to 500 degrees. Unit got up to temperature in 10min time. Then turned on the broil function. Broil was working at this time. No issues at this time. Job complete

Near Dayridge Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

OVEN WHIRLPOOL KODE500ESS05 "Arrived on site to install logo, installed logo"

Near Baldovino Skyway, Briarcliff, TX 78669
Matthew  Z.

Matthew Z.

DISHWASHER WHIRLPOOL ADB1400AGB1

Near Conyers Ln, Austin, TX 78725
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for oven not heating. Test unit and found broiler and bake not working. Test board and ui and sensor and found bad sensor. Replaced sensor test unit and unit test good job complete.

Near Beechnut Dr, Mustang Ridge, TX 78610
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FRT8S6ESBD Arrived onsite for a refrigerator door not sealing properly. Confirmed the complaint and found the hinge loose at the bottom right corner of the refrigerator compartment. Tighten the 2 screws and unit door now closes as designed. Customer satisfied.Job complete

Near Mountain Ave, Copperas Cove, TX 76522
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and made sure that apartment maintenance accompanied me to washer in question. Found resident is not home, there is a single large bathmat in the washer that is soaking wet. I asked apartment maintenance to his knowledge if this was the only thing being washed. Explained again that this would definitely cause an unbalanced load and the washer would not be able to spin it out. set washer into a diagnostic cycle and it will now get up to speed on the spin. Apartment maintenance confirmed that it was not doing this with the large bathmat being washed.

Near E Riverside Dr, Austin, TX 78741
Noah D.

Noah D.

REFRIGERATOR FRIGIDAIRE FFSS2614QS6A "Arrived on site to inspect fridge for not cooling in fridge area, upon inspection found the return vent clogged. No airflow found. Steamed vent and airflow returned. Complete"

Near Gray Cloud Dr, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER MAYTAG MVW7232HW0 "Arrived on site and found customer is a Spanish speaker. inspected washer and found no saved error codes, ran all functions in diagnostic cycle and everything passed, customer concern is due to water level and they were already explained this is normal on the previous visit. Washer is operating as intended reported situation to techline. 7729285904"

Near E Slaughter Ln, Austin, TX 78747
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GX5SHTXVB00 "Arrived on site to diagnose a refrigerator that is leaking after previous repair. Found filter head mounting plate broken and not holding filter head in place. Also noted leak coming from fliter outlet line connector on water valve. Ordering new filter head assembly, water valve, and mounting plate all three parts to be replaced on return visit. Office will need to set return appointment due to part availability. Water is turned off to unit at this time and filter has been removed to prevent leaking until repair can be completed. Customer request CL only for return.; ordrng 1 CLONLY (CL ONLY) and 1 WP67001668 (plate- fil) and 1 WP67006524 (housing) and 1 WP67006531 (valve-inlt)"

Near Red Rock Dr, Belton, TX 76513
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Arrived onsite for unit not staying consistently cool or freezing. Looked at unit. Upon inspection, found that the motor evaporator was not working. Replaced motor evaporator. Fan came on instantly. No leaks at this time. Job complete"

Near S IH 35 Frontage Rd, Buda, TX 78610
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Arrived on site and installed new fan motor, bracket and shroud. Tested operation and found unit working properly. Job complete"

Near Serrano St, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site. Installed a new freezer door and nameplate per tech support,checked door seal good."

Near Farm to Market Rd 1826, Austin, TX 78737
Lou S.

Lou S.

REFRIGERATOR GE DSE25JSHBCSS "Arrived on site to install previously diagnosed and ordered parts. Due to the water dispenser tube leaking, the ice door not sealing correctly, ice dispenser motor failed and auger seized onto motor shaft, I removed and replaced the left FC door, closing cam, door stop, ice dispenser door, arm, spring, solenoid, dispenser motor, auger, solenoid, motor cover and tested. Unit is operating as designed. Advised customer of all parts replaced and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Forest Trail, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit was leaking from the front of the unit. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed with no leaks showing. I checked the water level and it was good. I found a large amount of suds in the tub after testing. Recommended that the customer clean the unit with a cleaner and switch to a liquid detergent due to oversudsing. I found the 3rd rack rails were broken as well. I am ordering the 3rd rack rails No water leaks observed during service. 3rd rack left out of unit due to rails broken.; ordrng 1 W10913628 (track LEFT) and 1 W10914507 (track RIGHT)"

Near Peaceful Valley Rd, Liberty Hill, TX 78642
Noah D.

Noah D.

WASHER MAYTAG MVWC565FW2 "Arrived on site to inspect washer for drain issues, replaced control board and found no issues, tested for all functions, no problems found. Complete"

Near Ristrello, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

DRYER AMANA NED4600YQ0 "Arrived on site for a dryer that would not heat. Inspected unit and work area. Tested voltage at the wall and found proper voltage. Tested components on the back and found the thermal cut off was open. Replace thermal cut off and tested unit. Unit is now working as designed but found an airflow issue with the venting as the temperatures weren’t cycling correctly and was taking a while for the temperatures to drop indicating airflow restriction. I checked the blower wheel housing and exhaust vent for blockage and found none. I advised the customer that the reason for there park going out was the venting issue with their vents going out of the building. I advised her to submit a service request to clean out their vent.

Near US-84, Waco, TX 76712
David S.

David S.

COOKTOP WHIRLPOOL WCG97US6HS Arrived on site to install previous diagnosed part. I removed the orfice and found it to large for the burner. I installed the correct orfice and adjusted the flame. The cooktop is now working as designed.

Near Blarney Ln, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site to install previously diagnosed and ordered part. Due to the FC door switch rocker being broken off of the housing, I removed and replaced the switch and tested. Unit is operating as designed. No water leaks observed during service, job completed. Contacted apartment maintenance and advised of the repair."

Near Ridgeline Blvd, Cedar Park, TX 78613
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF320PADW1 Arrived onsite for the dishwasher not working. During testing found that there is no voltage going to the dishwasher causing the issue. Advised customer to call an electrician to take a look . Complete

Near Cherylton Dr, Red Rock, TX 78662
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSDB900ESS Arrived on site to test unit for shorted keypad. Test unit and found bad console. Replaced console . Test unit and unit test good job complete.

Near W San Antonio St, Lockhart, TX 78644
Andrew  H.

Andrew H.

REFRIGERATOR GE PDS22SBSBRSS "Arrived on site to test unit for not cooling and UI not responding. Found proper voltage to control board but control board not put out any voltage. Replaced main board, tested unit, unit works good. Advised customer to put a glass of water in freezer and once water is frozen solid to go ahead and use unit. Job complete."

Near Hacienda Pl, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE775H0HZ1 Arrived on site to test unit for f9 error. Found black wire disconnected at control. Secured connection test unit and unit test good job complete.

Near FM 672, Lockhart, TX 78644
David  Z.

David Z.

WASHER SAMSUNG WF42H5000AW/A2 "Arrived on site to diagnose washer with odor and buildup that may not be draining properly. Tested unit and found a slow drain. Drained unit fro, trap tube and checked trap. Found hair and buildup causing the slow drain. Found bellow coated in mildew and buildup causing the odor.Drained unit and cleaned the trap and clogged bellow drain holes. Advised tenant on how to clean unit and to run several affresh cycles to remove any buildup fro, behind the basket. Retested and unit is draining strong. All is working as designed.

Near Payne Ave, Austin, TX 78757
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2830DP01 "Arrived on site to replace console, after replacing, unit tested good,

Near General Williamson Dr, Austin, TX 78734
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site to follow up on rattle coming from unit. On arrival checked condenser. Found where previous tech had used a sound pad to insulate the condenser rattling against the bottom of the cabinet. Pad had shifted. Pushed and reinforced pads to keep them from shifting. Also saw that unit was off Level and condenser could also rattle against the floor. Lifted and Leveled unit as best I could. Unit now has sufficient space for condenser in between both cabinet and floor. I did not hear any noise with condenser fan and compressor both running. All is now working as designed. Call complete.

Near Elfcroft Dr, Austin, TX 78758
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived onsite for refrigerator with frost in the FC upon inspection I found a small amount of frost build up in the front and on the roof of the FC consistent with air leak frost. I noticed that very intermittently the left side of the door can have a small gap in the gasket if closed softly. I accessed the rear panel of the unit to inspect the drain tube. I found the tube slightly separating from the frame of the unit which could also let air in to create frost. I used silicone to better seal the tube. I explained to the customer to shut the FC firmly with most force going forwards the middle of the door to ensure it closes all the way. The unit is working as designed at this time and no leaks detected during time of service. Job complete.

Near Glen Canyon Dr, Round Rock, TX 78681
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to replace dispenser, after replacing, I ran a quick cycle, unit tested good, no leaks.

Near Bella Toscana Ave, Lakeway, TX 78734
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace board. Replaced board test unit and unit heating correctly heated oven to 350 job complete.

Near Emerald Garden Rd, San Marcos, TX 78666
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site , replaced left side freezer door . Door is now dispensing water and ice properly . No water leaks detected at time of service. Job complete ."

Near Bandera Rd, Austin, TX 78721
David  Z.

David Z.

DISHWASHER WHIRLPOOL ADB1400AGB1

Near Sawtooth Ln, Austin, TX 78729
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for sealed system repair. I gained access to the evaporator and found a partial frost pattern. I gained a access to the compressor and found it pulling .3amps. When I punctured the system I found a full charge. I evacuated the system. I installed a new compressor, uv dryer, and access valve. I pulled a 30 inch vacuum on the system and found no leaks. I put a measured charge into the system and found the pressure equalizing. I powered the unit on and found the pressures building appropriately. Job complete."

Near Arcata Ave, Pflugerville, TX 78660
Richard P.

Richard P.

WASHER WHIRLPOOL MVWB765FW3 Arrived onsite for the washer not filling with water. Ran diagnostics and found that the water valve is no good. Replaced the valve and washer tested good and water is going into the washer and no leaks detected complete

Near Chamberlin Rd, Dale, TX 78616
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Arrived on site to install new freezer door to resolve broken wires in harness. Installed new door. Used heat gun to mold gasket for better seal. All is now working as designed. Call complete.

Near Maplewood Dr, Leander, TX 78641
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to test unit for leaking water. Found water line to inlet valve not properly inserted and lock ring/clip sitting on frame causing slight leak. Inserted line and put lock clip. Turned water on and no leaks. Job complete.

Near Dripping Springs, TX
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site and replaced switches and this had no effect on operation. Will need to bring back control board to correct issue, ; ordrng 1 W11325603 (Control) and 1 W11398764 (Filter board) and 1 W11261167 (Appliance manager) and 1 W11297728 (Ui)"

Near Bayberry Cir, Mustang Ridge, TX 78610
Luis M.

Luis M.

REFRIGERATOR KENMORE 795.775496 "Arrived on site for customer complaint of black residue in ice. Removed ice maker checked water spout no residue in spout,checked ice maker housing no residue removed ice no residue possible residue is from activated charcoal passing through water filter"

Near Cobblestone, Austin, TX 78735
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site to confirm diagnosis on refrigerator. Upon inspecting unit noted RC defrost failure and wire broken on icemaker thermistor. ; ordrng 1 CNOTES (CS TO HANDLE CLAIM)

Near Lake Ridge Dr, Belton, TX 76513
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WOD51EC0HS01 "Arrived on site to replace previously ordered parts for oven. Replaced control panel, control, and blower. Tested unit found all is functioning properly at this time."

Near Ignacia Dr, Georgetown, TX 78626
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KUDE70FXSS1 "Arrived on site and replaced vent fan diagnosed on previous visit, after replacement confirmed dishwasher is operating normally by beginning a wash cycle.

Near Hunterwood Point, Austin, TX 78746
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site to diagnose refrigerator running water into the refrigerator compartment. Examined evaporator and found the drip pan was completely rusted out. Checked drain and found drain clogged with pieces of rust and debris. No drip pan available at time of call. Talked with SW who recommended sealing the pain in foil tape. Sealed pan in foil tape and cleared out the drain tube. Retested and unit is now draining properly.

Near Creekbluff Dr, Austin, TX 78750
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KSRG22FTWH Arrived onsite for existing water filter spraying out water. Looked at filter. Re aligned customers existing water filter. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Pebblebrook Ln, Wimberley, TX 78676
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for microwave making loud noise when fan is on. Upon further inspection we noticed damper sounded like it was not opening. Uninstalled unit and found that the damper was stuck and not opening, causing load noise when fan was on. Adjusted damper and unit now working as designed. Call complete."

Near Brenham Pass, Georgetown, TX 78633
Brandon C.

Brandon C.

DISHWASHER ELECTROLUX E124ID30QS0B "Arrived on site for customer complaint of unit shutting off and not completing cycle, found evidence of leak and activating float and then activating drain pump. I ran unit empty with no soap, could not find any leak. I tightened up water inlet coupling, which was loose, unit tested good at time of service.

Near Peak Lookout Dr, Austin, TX 78738
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Arrived on site to inspect fridge for a broken axel, upon inspection found the right wheel broken. After jacking the unit up, replaced axel and wheel. Job complete"

Near Orion Dr, New Braunfels, TX 78130
Brandon C.

Brandon C.

DISHWASHER ELECTROLUX E124ID30QS0B "Arrived on site for customer complaint of unit shutting off and not completing cycle, found evidence of leak and activating float and then activating drain pump. I ran unit empty with no soap, could not find any leak. I tightened up water inlet coupling, which was loose, unit tested good at time of service.

Near Peak Lookout Dr, Austin, TX 78738
Leonardo C.

Leonardo C.

RANGE GE JB750SF2SS Arrived on site to replace control board. Replaced board test unit and unit test good job complete.

Near S Lamar Blvd, Austin, TX 78704
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 Arrived onsite for unit not making ice. Looked at ice maker. Saw that motor was stuck. Replaced ice maker. Ice maker poured in water after replacement of the ice maker. No leaks at this time. Job complete

Near Pebblebrook Ln, Wimberley, TX 78676
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site to inspect refrigerator condensation/ice build up. Upon further inspection, I tested temps in the FC=-5 degrees and RC=53 degrees. I found a large block of ice on the RC evaporator. Attempted to remove the cover and due to the amount of ice I was unable to remove it. Pulled unit out and checked drain tube and found it clogged and gapped. I cleared the tube and reinstalled it and sealed the gap with silicone. I was able to get some of,the ice off of the evap cover and bottom of RC section. Advised customer that they would need to defrost the unit before I could complete repairs. I had the customer sign the waiver of damages from defrosting refrigerator and recommended that they place towels around the unit to absorb any water that may leak from the evaporator pan. I am ordering the RC evap cover, CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service due to part being OOS.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1

Near Oak Hill Dr, Liberty Hill, TX 78642
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site and inspected washer leaking from back left side.Disassembled and discovered the leak was coming from the valve.Called office and SR is ordering the housing for the call.Housing is PSP part, customer advised of the wait time for the part and opted to continue to use the unit until the new part arrives.Needs more work.Office to reschedule the customer for return service when part arrives.; ordrng 1 W11173599 (HOUSING)"

Near Castleberry St, Lampasas, TX 76550
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KRFC704FPS04 "Arrived on site for customer complaint of doors not being level, I replaced bushing, unit tested good."

Near Sebastians Run, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for ice build up in freezer. Found frost in freezer ran diagnostics found ice box fan not running diagnosed failed fan ordering a new ice box fan. ; ordrng 1 W11407678 (ICE BOX FAN)

Near Hero Dr, Austin, TX 78735
Andrew  H.

Andrew H.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to test unit for oven not working. Found voltage to spark igniter was fluctuating. Replaced module, tested unit, still not heating. Verified regulator shutoff was open. Replaced regulator and still no heat.

Near Elder Hill Rd, Driftwood, TX 78619
Scott  M.

Scott M.

DRYER WHIRLPOOL NED4655EW1 Arrived on site for no heat dryer . Checked voltage at terminal block . Found one leg of power has dropped off . Reset breakers . Now getting full voltage and heating . Did recommend to customer to have breaker looked at . No lint build up at time of service. Job complete .

Near Lansbury Dr, Austin, TX 78723
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDHB02 "Arrived onsite for unit not making ice or dispensing water. Looked at unit. No water or ice. Upon inspection, found that the water from the valve from the wall was not turned on. Turned on water. Unit started dispensing water. Let customer know to allow about 2 gallons of water from the dispenser. And also let the customer know that the water valve was dripping water from the wall side, to contact there builder to get the valve looked at. No other issues at this time. Job complete"

Near Wilhem Way, Uhland, TX 78640
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC302EBS00 Arrived onsite for the refrigerator not cooling. Upon arrival found that the refrigerator was not running. But than it turned on. Replaced filter drier and access valve and added Freon . Pressures are good and holding. Advised customer to monitor and to give it time to cool down. Complete

Near Prairie Lea Rd, Kingsbury, TX 78638
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site and inspected dishwasher and found friction pad has broken off. Will need to bring back several to ensure issue is correct it on the next visit; ordrng 5 WP8268961 (Friction pad)s

Near Oak Meadow Dr, Austin, TX 78736
Andrew  H.

Andrew H.

MICROWAVE WHIRLPOOL MVWP575GW0 Arrived on site to replace gearcase and cam from previous diagnosis. Found basket hub gears are smooth. Needing hub to correct issues. ; ordrng 1 W10528947 (drive hub kit)

Near Dawn View, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT348FMES00 Arrived on site and installed new compressor kit and stub. Vacuumed system to clear and test for leaks. Charged with 4.16oz 134a and tested. Unit now cooling and tests good. Job complete

Near Peony Ln., Jarrell, TX 76537
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and found rear pan rusting and drain tube over flowing due to being clogged and has rusted outside of cabinet around drain hole. Took photos of all tamale to unit and floor under unit. Wood floor below unit is buckling due to water leak from drain tube over flowing. Called tech line and spoke to Andrew #7729283540 to discuss rust issue and if repair can be made due to rust not allowing for proper seal around drain port and water dripping from around drain tube indicating water is in the insulation of the unit. Recommended just repairing sealed system and rust is not a concern. Installed new compressor, evaporator, stub and drier. Vacuumed system to clear and test for leaks. Charged with 5.5oz 134a and tested operation. Unit tests good. Instructed customer that the unit will take 24 hours to reach temps and 48 hours to make ice. Job complete"

Near Ruffino Ln, Georgetown, TX 78628
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site and inspected washer and found it is noisy during the spin cycle, found belt pulley nut is not attached. Took a picture. After reseating pulley washer is now operating properly. No water leaks detected at time of service, job complete"

Near Gunflint Dr, Austin, TX 78747
David  Z.

David Z.

COOKTOP JENN-AIR JED4430GS01 "Arrived on site to diagnose cooktop throwing an error. Found error code F1E1, which is for a bad appliance manager / extension board. Ordering appliance manager to resolve.

Near Twin Creek Hollow, Austin, TX 78750
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator making noises. Inspected unit and work. Performed diagnostics mode and tested each moving components. Re-leveled door and door handles. Unit stopped making noise. Unit working as designed. Call complete.

Near Sandpiper Cove, Georgetown, TX 78633
Kayman B.

Kayman B.

RANGE WHIRLPOOL WGG555S0BS06 Arrived onsite to install previously diagnosed parts. I installed the bake ignitor in the upper oven. I tested the broil and bake functions in the upper and lower oven. All burners ignited as designed and the unit is operating normally now. No gas leaks detected during time of service.

Near Bar Harbor Bend, Round Rock, TX 78681
Jacob S.

Jacob S.

WASHER WHIRLPOOL LSQ9010KQ0 Arrived onsite to replace part ordered by previous tech. Replaced lid switch. Tested unit. Unit test good. No leaks at this time. Job complete

Near Rutherglen Dr, Austin, TX 78749
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SMBM "Arrived on site to install previously diagnosed and ordered part. Due to the FC door switch failure, I removed and replaced the switch and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Arvel Dr, Leander, TX 78641
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED4800XQ1 Arrived onsite for unit not starting. Tested unit. Unit did not start. Upon further inspection. Found that the thermal fuse was bad. Replaced thermal fuse. Tested unit. Unit test good. No issues at this time. Job complete

Near Amber Oak Dr, Kyle, TX 78640
Kayman B.

Kayman B.

DISHWASHER MAYTAG MDB8959SFH4 Arrived onsite for dishwasher that had something get caught on the door and it now won’t close. Upon inspection I found the door had come out of its groove on the hinge and bent the groove mostly shut. I attempted to pull the door out of the wrong groove and get it back into the correct one but I was not able to bend it enough to fall in place. I recommended replacing the hinges for the door to close properly.

Near Azalea Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to test unit for not draining. Test unit and found clogged drain hose. Replaced hose test unit and unit test good job complete. No leaks present at this time.

Near Edgecliff Terrace, Austin, TX 78741
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for water leaking. Found drain in fresh food frozen over,defrosted drain,defrosted drain tube in compressor compartment found water not draining to compressor compartment correctly,attempted to snake line found restriction in liner,called tech support

Near Shoalwood Ave, Austin, TX 78756
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL KSCS25INSS01 Arrived onsite for power cycling to the unit. Looked at unit saw that the control was blinking and unit would not keep cooling. Found that the power control board was bad. Let customer know. No other issues at this time. Job complete

Near Hedge Ln, Austin, TX 78746
Matthew  Z.

Matthew Z.

RANGE AMANA AER6303MFB2 "Arrived onsite for range not working. Cooktop and bake function not operational. Checked for loose connections, all look good. Took voltage at terminal block. Found L1 with 16.8 vac, L2 with 121 vac and 101 vac across L1/L2. Unit not receiving proper voltage. Customer must seek electrician for incoming power. Job complete."

Near Rosinca Rd, Manor, TX 78653
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator making noises. Inspected unit and work. Performed diagnostics mode and tested each moving components. Re-leveled door and door handles. Unit stopped making noise. Unit working as designed. Call complete.

Near Sandpiper Cove, Georgetown, TX 78633
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived onsite for a refrigerator not making ice and possibly needing sealed system components. I found the FC not getting below 18 degrees. I tested the pressures and found it at 30 psi when equalized indicating a possible leak. I found a leak in the center of the RC evaporator. I replaced the evaporator and dye drier. I ran a long vacuum and the system held a 30 psi vacuum. I charged the system with 5.50 ozs of R134A. I tested the unit and had good pressures and frost patterns on both coils. Call complete.

Near River Chase Blvd, Georgetown, TX 78628
Jacob S.

Jacob S.

FREEZER FRIGIDAIRE FFFH17F2QWB Arrived onsite for unit having a leaking issue on the floor. Looked at unit. Found that the cooling line was leaking but of condensation through the routing hole were the cooling line goes into. Filled the hole with silicone. Did not see any more water dripping. No issues at this time. Job complete

Near Stageline Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM404ESS1 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Also found leak but can’t diagnose the leak because there no water spraying.

Near Del Curto Rd, Austin, TX 78704
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the RC evaporator frosting over and the thermistor going bad, I removed and replaced the RC evap motor/harness, placed the thermistor on the suction line next to the weld and secured it with foil tape and ziptie. Using a clamp, I secured the evaporator to the back the unit on the left and right side. Placed two shims in between the evap cover and drip pan near the center to level the drip pan. Removed and replaced the hv control and tested the unit. Unit is beginning to cool and operate as designed. I recommended that the customer allow the unit 12 hours to cool and approximately 24 hours to begin to make ice. No water leaks observed during service.

Near Sierra Dr, Georgetown, TX 78628
Richard P.

Richard P.

WASHER GE GUD27ESSJ1WW Arrived onsite for the washer not advancing to the next cycle. Removed front panel and found that the belt was broken causing the issue. Will need to replace belt . Ordering parts and office to schedule. ; ordrng 1 WH01X20436 (drive 3l)

Near Center St, Lockhart, TX 78644
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for no power. Test unit and found bad thermal fuse. Replaced fuse , Test unit and unit test good blower coming on and unit heating.

Near Texas Trail, Austin, TX 78737
David S.

David S.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site to install previous diagnosed parts. I gained access to the evaporator. I removed the damaged evap cover and drip pan. I replaced the drip pan. I secured the evaporator with the mounting tabs and zip ties. I replaced the motor evap harness and secured the thermistor to the evaporator with foil tape and zip tie. I replaced the damaged evap cover and I stalled no mounting screws.

Near Great Egret Ln, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for ice maker not leaking. Ran diagnostics mode and found no error codes, ran harvest cycle and found unit working as designed. Found ice-maker gasket indented causing slight air leak melting ice and reshaped it. Installed customers water filter upon request. Tightened customers freezer door handle upon customers request. Unit is working as designed. Call complete."

Near Camp Dr, Georgetown, TX 78633
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WETLV27HW1

Near Thorpe Ln, San Marcos, TX 78666
James C.

James C.

DISHWASHER WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. Found buttons not always responding to touch and clock is running fast. Found ui status error code in memory and customer stating the panel will turn the lights on randomly and will restart baking cycles after being turned off. Unit will need new console and control to repair. Office to schedule return services due to part availability. ; ordrng 1 W11297709 (console)

Near Canyon View Rd, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN JENN-AIR JMW2427DS01 Arrived on site to replace console. Replaced console test unit and unit test good job complete.

Near Canyon Cir W, Austin, TX 78746
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KHMS2040WSS0 Arrived on site to test unit for unit not heating. Test unit and found and high voltage. Replaced magnetron capacitor and diode, test unit and unit heating correctly job complete.

Near Exposition Blvd, Austin, TX 78703
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for oven not igniting. Test unit and found igniter not connected. Secured connection test unit and unit test good job complete.

Near Thornless Cir, Buda, TX 78610
Kayman B.

Kayman B.

REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite for refrigerator at 70 degrees. Upon inspection I found the RC at a complete no cool and the FC at 42 degrees. I spoke to techline and they said we would need a SS tech here to test pressures.. SR#7729284631.; O-emld tckt

Near MacKenzie Ln, Cedar Park, TX 78613
Paul R.

Paul R.

WINE COOLER KITCHENAID KUWR204ESB00 Arrived onsite for a wine cooler to replace the previous diagnosed parts. I replaced the compressor and installed a low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 3.5 ozs of R134A. I tested the unit and it is working as designed. Call complete.

Near Bullick Hollow Rd, Austin, TX 78726
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for filter issues. Found housing to filter head not fully installed during manufacturing process causing filter to get stuck in housing. Reinstalled housing correctly tested filter operation unit working as designed

Near Fox Wing Way, Austin, TX 78747
Clif L.

Clif L.

DRYER WHIRLPOOL WED6620HW1 Arrived on site to diagnose a dryer that is not running. Tested unit and found clogged external venting caused excessive moisture to build up inside the unit and short control and panel. Control and panel will need to be replaced to complete repairs. Advised homeowner on venting issue. Office will need to set return date due to part availability.; ordrng 1 W11370450 (CONSOLE) and 1 W11388022 (CONTROL)

Near J E Brown Ln, Jarrell, TX 76537
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KUDS30IXBL4 Arrived onsite to install previously diagnosed parts. I installed the main control and console. I tested the unit through diagnostics. The unit is working as designed at this time and no leaks detected during time of service. Job complete.

Near Rock Creek Dr, Round Rock, TX 78681
Andrew  H.

Andrew H.

REFRIGERATOR MAYTAG MFI2269VEM10 "Arrived on site to test unit for refrigerator not cooling found RC thermistor temps fluctuating drastically. Also found damper control not responding during diagnostics. Replaced damper control and RC thermistor, tested unit, unit tests good.

Near Panther Creek Rd, Driftwood, TX 78619
Matthew  Z.

Matthew Z.

DISHWASHER KITCHENAID KDTM354ESS2 "Arrived onsite to replace previously diagnosed parts. Replaced valve, tested unit and unit is functioning properly. No leaks present at this time. Job complete"

Near Windsor Rd, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for dishwasher not washing. Test unit and found bad wash motor. Ordering new sump and motor office to reschedule. ; ordrng 1 W11085683 (SUMP AND MOTOR )

Near E 11th St, Austin, TX 78702
Noah D.

Noah D.

WASHER WHIRLPOOL MAH3000AWW "Arrived on site to inspect washer for not Spinning correctly, upon inspection found the motor seized and main control needed to be replaced, Replaced both control and motor in kit, tested for function, All functions returned. Complete"

Near E Hillcrest Dr, San Marcos, TX 78666
Kayman B.

Kayman B.

DRYER WHIRLPOOL WED95HEDC1 Arrived onsite for dryer not heating but spinning. Upon inspection I found the dryer not heating. I verified voltage at the term block under a load and it passed. I accessed and tested the heating element and it tested OL or open indicating a short or break in the element. Unit is working as designed at this time I found a crack in the old element.

Near Peregrine Way, Leander, TX 78641
Kevin B.

Kevin B.

WASHER WHIRLPOOL 110.499726 "Arrived on site and inspected washer and found F28 showing on the control panel, this is a communication error between control board and motor control. Replaced motor control and ran a diagnostic cycle to confirm washer will now spin.

Near Lost Creek Blvd, Austin, TX 78746
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator not cooling in RC and slow ice production. Customer stated prior company that was out replace ice maker. Inspected unit and work area. Found RC evaporator frozen over. Performed diagnostics mode and tested operation and found defrost sensor opened. Removed ice buildup from evaporator and test sensor and found opened. Installed new thermistor assembly and placed in correct position. Found ice maker unleveled. Corrected ice maker. Assembled unit and found ice housing adapter clips were broken. Per diagnostics mode and tested all operations, all tested good. No water leaks detected."

Near Slip Dr, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for defective control. Installed a new main control,powered unit on,ran diagnostics fan and all other tests passed."

Near Twin Valley Dr, Austin, TX 78731
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ Arrived on site for freezer cool on the bottom and hot on top. I inspected the unit and work area. I put the unit into diagnostics and activated the evap motor. I found the fan not coming on. I gained access to the motor and found it only coming on when hit. I replaced the evap motor with a new one. And tested it again. The motor comes on every time without help. job complete. No water leaks detected.

Near Smoke Signal Pass, Pflugerville, TX 78660