We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS01
Near Copperas Cove, TX 76522
Tyler
Job Details: 11/18/2022
Arrived on site for refrigerator with failing leds. Upon arrival confirmed issue issue and found cause of failure was with fc leds. Replaced leds under SP?W11606409 - Special Project S84638.. found all leds working as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Lampasas, TX 76550
Tyler
Job Details: 11/18/2022
Arrived on site for dishwasher with broken spray arms. Upon arrival confirmed issue and found cause of failure was locking tabs were broken on upper/lower spray arms. Replaced both and reassembled and tested unit. Found dishwasher functioning as designed with no leaks. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW01
Near Lampasas, TX 76550
Tyler
Job Details: 11/18/2022
Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival removed old compressor and drier after recovery. Installed uv drier and compressor. Pulled vacuum and tried charging system. Found restriction in cap tube. Isolated high and low sides and couldnt removed restriction from cap tube with nitrogen (140psi) and vacuum. Called techline and spoke with Robert Sr# 7735086359. Reported findings and was instructed unit is non repairable. Was instructed to have customer call whirlpool. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Georgetown, TX 78633
Lou
Job Details: 11/18/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the bushings to be copper colored and were in the beginning stages of deteriorating. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed with no leaks. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Jarrell, TX 76537
Gerry C
Job Details: 11/18/2022
"Arrived to instal previously diagnosed and ordered parts. I evacuated the system and removed and replaced the compressor, dye drier and service port. During initial testing, I found the system appeared to be restricted and I removed section by section of the high side and flushed with nitrogen. I was not able to determine the exact location of the restriction, but after clearing the lines, the issue was resolved. I vacuumed the system and then let it set for an additional 15 min. Loosing no vacuum, I charged with the MFG prescribed 56 grams of refrigerant and tested. The unit cooled as designed. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS00
Near Austin, TX 78748
Luis
Job Details: 11/18/2022
Arrived on site for no cool. Checked freezer compartment no traces of dye or leak removed compressor compartment no traces of dye or leaks. Called tech support checked pressures reading -20 and 80 per tech support sending info to product review teamSr#7735085462
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Temple, TX 76502
Jonathan M
Job Details: 11/18/2022
"Arrived on site for a cooktop that is not heating properly. Inspected unit and work area. The customer advises the issue was with her cooktop and that after the previous repair, it really has not made a difference on her unit. She advised that the issue was with all four burners not heating the way that they used to. I ran testing on all four burners using a medium heat to determine whether the elements would come on and cycle. Did confirm proper operation of all four burners. I called Whirlpool Techline and spoke to Chris SR# 7735084889. He advised that if the unit is turning on and cycling on and off for the burners, the unit would be working as designed and that no replacement of parts would guarantee any change to the unit. He advised to make no further repairs and that the unit is working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76502
Jonathan M
Job Details: 11/18/2022
"Arrived on site for a washer that is not operating. Inspected unit and work area. The customer advised that the unit seems to go off balance on most loads and he believes theres something wrong with the washer. Ran the unit through diagnostics and found an F0 E5 (off balance load) error code. Ran the unit through an auto test and the unit ran as designed. The customer advised that and only seems to happen when clothes are in it. He grabbed a laundry basket worth of clothes and we ran the unit in a quick wash until the clothes got soaked. We did find the unit go off balance initially but that was due to uneven loading. However, once all clothes were soaked, I then put the unit into a drain and spin and found the unit spinning and operating as designed. He advised that the issue normally happens with towels and grabbed some extra large towels. We did the same process as the previous wash cycle and found the towel spinning an operating as designed. I called whirlpool tech line and spoke to Robert SR# 7735084239. He advised that based on all my testing, the only issue would be with loading and to instruct the customer on proper procedure. He advised of the unit was the problem, it would replicate the issue with or without clothes. E said to make no repairs at this time. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Austin, TX 78746
David S
Job Details: 11/18/2022
"Arrived on site for Maytag washing machine shaking. I inspected the unit and work area. I found no fault codes in diagnostics. I gained access to the gear case and tested the motor winding I found both winding at 6 ohms, I tested the capacitor and found it at 45 farads, I tested the drain pump and found it at 16 ohms, I tested the actuator motor and found it at 2.4 kohms, all is in range. I gained access to the control and retested all the components from the control, everything still showed in range. I tested the suspension and found it rising equally after being push straight down. I spun the inner basket by hand and found it rotating evenly in the center of the out tub. I tested the level of the unit and found it level. I ran a high speed spin and found the inner basket stabilizing. The unit is working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Cliff
Job Details: 11/18/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier and followed r600 procedures for vacuum and charging. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78758
Cliff
Job Details: 11/18/2022
Arrived on site to diagnose a refrigerator that isn't producing ice. Found icemaker faulty and replaced icemaker. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Kempner, TX 76539
Jonathan M
Job Details: 11/18/2022
Arrived on site for a dryer that is taking more than one cycle to dry clothes. Inspected unit and work area. The customer advised the unit does heat and tumble but they are still having issues with their dryer drying the clothes. They advised they got a vent test kit from whirlpool but were unaware of how to operate it. Ran a vent test kit on the unit and found poor airflow circulation for all dryers. Removed the vent hose off the dryer and tested it again and found good airflow for all dryers. Checked the hose for any obstructions and did not find any buildup inside of the hose or at the back of the wall. Reattached the vent hose and the vent test kit read the airflow circulation was poor for all dryers again. Advise the customer that they will need to get a vent cleaning company out to clean out their ducks as they have an airflow restriction inside of the vent in their wall. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78748
Kevin
Job Details: 11/18/2022
"Arrived on site and replaced wash motor diagnosed by previous technician, After replacing started dishwasher on a normal cycle and it is working properly, job complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78748
Kevin
Job Details: 11/18/2022
"Arrived on site And inspected dryer and found no airflow but dryer is still heating. Disassemble dryer and found lint shoot is impacted, took picture. After clearing dryer airflow meter is still showing partial restriction and recommended to tenant that they request them to be cleaned by the homeowner, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Georgetown, TX 78626
Maurice R
Job Details: 11/18/2022
Arrived onsite for dishwasher tub replacement. Removed all the parts off old tub and installed on the new tub. Tested unit in diagnostics mode and the unit is operating as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, TX 76549
Jonathan M
Job Details: 11/18/2022
Arrived on site for a washing machine that is not completing cycles and completely shut off. Inspected unit and work area. The customer advised that the unit has stopped showing any lights and has continued to run and pressing any buttons on the user interface have not corrected the issue. She advised that she would unplug the unit and when she would plug it back in that it would seemingly work but it happened twice within four cycles and she wasnt sure if there was something wrong. Ran the unit through diagnostics and did not find any stored air codes. Ran the unit through an auto test in the unit ran as designed. Went ahead and replaced the control and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, TX 78634
David Z
Job Details: 11/18/2022
"Arrived on site to diagnose range with issues closing door to oven. Found outer glass was detached on the bottom and just laying there. Looked on the bottom of the door and found it was never screwed on from factory. Added screws from customers extra hardware. Verified unit is working properly. Frame felt a little warped, but unit closing and sealing. If there's any further issues with the door we would need to replaced the outer glass, inner frame, and support pieces at one time. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Hutto, TX 78634
David Z
Job Details: 11/18/2022
"Arrived on site to install previously diagnosed rack parts. Replaced 2 upper wheels, 2 lower wheels and new rack stops. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78759
Wesley
Job Details: 11/18/2022
Arrived onsite for noise during cycle and found cam slipping during transition. Replaced cam and belt. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model DWU9200AAX
Near Austin, TX 78759
Wesley
Job Details: 11/18/2022
Arrived onsite for recall repair and used zip ties and clip provided without part number sent D2C to eliminate fire hazard. According to the recall R11321. Unit is now operating properly
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Hutto, TX 78634
David Z
Job Details: 11/18/2022
"Arrived on site to diagnose dryer that is not heating or starting. Tested unit and found no error codes present, and relat is clicking to start. Checked thermal fuse and found thermal fuse open. Judging by the lint behind the unit its clearly not venting. Replaced thermal fuse and retested. Unit is heating but reading poor airflow. Advised not to use unit until maintenance can clear vents. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, TX 78660
David Z
Job Details: 11/18/2022
Arrived on site to diagnose dishwasher that was filling when not in use. Replaced inlet valve and adjusted the drain hose to have a higher loop. Unit should should now be working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
David Z
Job Details: 11/18/2022
"Arrived on site to diagnose dishwasher that was not cleaning dishes well at all. Customer showed me that a lot of their dishes and silverware still had spots on them like they weren't washed. Ran unit and heard wash motor gurgling. Found unit wasn't filling with much water at all. Checked wall valve and found it was almost completely closed, causing a slow fill. I opened the valve all the way and ran the unit again. Found proper water levels and verified spray arms were pushing hard and working as designed. Advised on best usage tips for unit. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78723
Cliff
Job Details: 11/18/2022
Arrived on site to diagnose a range with an indicator light not turning off. Found surface temperature indicator light on in control. Factory reset control and all is working properly at this time.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78745
Matthew
Job Details: 11/18/2022
"In apartment 515. Arrived onsite for washer not completing cycle properly. Upon arrival put unit in diagnostics and found stored error code. F8E 1 long, no fill. Ran test and found no water to unit when called for cold water. Found supply off. This was causing extended fill time and no rinse cycle. Established supply and tested. All functions are operating as designed. Customer ran normal load and unit is functioning properly. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Austin, TX 78704
Luis
Job Details: 11/18/2022
"Arrived on site for cooling complaint. Found partial frost pattern,installed a new drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Cedar Park, TX 78613
Paul
Job Details: 11/18/2022
Arrived onsite for a refrigerator not dispensing water or making ice. The customer stated that the unit hasnt worked correctly in a week and when she tried it this morning it was working. I found the filter door not closed all the way and I explained that this could have been the cause. I checked the temps in both compartments and both were within two degrees of set point. The customer had the control set to the recommended settings of 0-37 degrees. I checked the wiring connections at the valves and checked the fill hose for kinks. All checked good. I gave the customer a few things to monitor and maybe help determine what is causing the issue if it reoccurs. There were no water leaks present at the time of service. Call complete
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near San Marcos, TX 78666
Leonardo
Job Details: 11/18/2022
Arrived on site to test unit for upper oven not getting to temp and strong gas smell. Test unit and found valve not sitting on burner at all. Secured valve test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Canyon Lake, TX 78130
Leonardo
Job Details: 11/18/2022
Arrived on site to test unit for racks rusting. Replaced both racks test unit and unit test good job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Canyon Lake, TX 78132
Leonardo
Job Details: 11/18/2022
Arrived on site to test unit for upper rack falling. Test unit and found right side had broken wheels. Replaced adjuster test unit and unit test good job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near New Braunfels, TX 78130
Andrew
Job Details: 11/18/2022
Arrived on site and replaced compressor per previous tech. Vacuumed system and charged to specs. Ideal frost pattern developing on entire evap. No signs of restrictions or leaks. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78702
Wesley
Job Details: 11/18/2022
Arrived onsite and found unit operating with noise due to clogged wheel and and warping. Removed and replaced wheel. W11327190 Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL VENTHOOD
Model JXD7036YS6
Near Salado, TX 76571
Gerry C
Job Details: 11/18/2022
"Arrived to instal previously diagnosed and ordered parts. I found the lift motor assembly had failed and removed and replaced it, along with the fan switch, which had failed and required replacement. During the repair I found the cooktop was not secured and it had slid back, binding the upper section and causing the damage to the motor assembly. After correcting the position of the cooktop the binding was resolved. I advised the customer of the issue and further notation will be added to the cooktop service order. Operational test good."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Austin, TX 78739
Matthew
Job Details: 11/18/2022
"Arrived onsite for two man two hr job. Replace faulty tub and drive components. Replaced washer tub assembly , stator and rotor. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Seguin, TX 78155
Andrey
Job Details: 11/16/2022
"Arrived on site to replace previously diagnosed motor and blower wheel, replaced parts tested unit, unit now running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cedar Creek, TX 78612
Matthew
Job Details: 11/16/2022
Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found dye on dryer and dryer failed leaking refrigerant. Replaced dryer and flush with nitrogen. Pulled vacuum and held for 10 minutes. Charged per spec. Unit is cooling and frost pattern is developing. Customer will monitor. No other leaks found at this time job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Round Rock, TX 78681
Kimo
Job Details: 11/16/2022
Arrived onsite for dishwasher that has. Brown upper rack. Upon arrival I found that the upper rack adjusters where broken. I replaced them and tested the unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Kyle, TX 78640
Andrey
Job Details: 11/16/2022
"Arrived on site to test unit for loud noise, tested unit found noise coming from under the fridge, pulled the unit out and it stopped, exposed back and found condenser vibrating against unit frame, applied zip ties and sound pads on effected spot, noise is now gone , advised customer to monitor and if issue continues, call us back, unit is now running as designed, no leaks detected job complete"
We serviced a
MAYTAG RANGE
Model KGRS505XSS05
Near Austin, TX 78758
Wesley
Job Details: 11/16/2022
"Arrived onsite for the unresponsive control panel. Reset control and disassembled and Cleaned the ribbon cable to restore function. Unit is now operating as designed. Advised customer on repair, all checks good."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near San Marcos, TX 78666
Andrey
Job Details: 11/16/2022
"Arrived on site to test unit for not filling with enough water, tested unit found control not sensing water level properly, replaced control board, calibrated and tested unit u it is now filling a desired amount of water, advised customer not to over load unit and for and light material to use a wash bag, at this time unit is running as designed, no leaks detected job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Liberty Hill, TX 78642
Maurice R
Job Details: 11/16/2022
Arrived onsite for W11296667 - Special Project S229 found the left rail was broken. Replaced both rails and tested unit and operating as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ00
Near Liberty Hill, TX 78642
Maurice R
Job Details: 11/16/2022
Arrived onsite for MW. Door scratches. On inspection found the scratches on top of the door. Replaced the door and tested the MW. Operating as designed.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Uhland, TX 78640
Kevin
Job Details: 11/16/2022
"Arrived on site and found customer has breaker off to range and gas off, they experienced one of the igniters clicking for no reason. Turned on power and gas and it is not happening again. Turned on cooktop burners several times and nothing Unusual happened. If issue continues will need switch harness, And spark module. job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Copperas Cove, TX 76522
Tyler
Job Details: 11/16/2022
"Arrived on site for range needing previously diagnosed glass top/control. Replaced both parts on arrival and found unit functioning as designed,call complete"
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near Liberty Hill, TX 78642
Maurice R
Job Details: 11/16/2022
"Arrived onsite for for squealing noise in dryer. On inspection found that the pulley was making the noise. Replaced pulley and the wheels. Dryer is working as designed. No noise during testing, ran dryer for 10 minutes and it was working fine."
We serviced a
WHIRLPOOL RANGE
Model WDF520PADM9
Near Pflugerville, TX 78660
Wesley
Job Details: 11/16/2022
"Arrived onsite for control and pump and motor failure with peculiar symptom of motor cutting on and off, replaced control and sump and motor. Unit is now operating as designed. All checks good"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Liberty Hill, TX 78642
Lou
Job Details: 11/16/2022
"Arrived on site to inspect range cooktop burner not working. Upon further inspection, I tested all burners and found the middle burner doesnt ignite and all flames are orange (photo). Customer advised that they have a humidifier in the childrens room. I disassembled the middle burner and found a large amount of cooking oils built up in between the cap and burner head. Cleaned the assembly and reassembled the burner and retested and unit is operating as designed. Make recommendations when using the unit and having the humidifier in the home. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 11/16/2022
Arrived on site to test unit for oven not igniting. Checked igniter and will need to order new igniter. Office to reschedule
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Leander, TX 78641
Kimo
Job Details: 11/16/2022
Arrived onsite to replace previously diagnosed parts. Upon arrival I found that the cx was not home. I contacted the office and the office attempted to contact cx but could not. I waited 10mins and still no one showed. Office to reschedule
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/16/2022
"Damn site and replaced heating element for special project, job complete"
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/16/2022
Arrived on site to test unit for flames too high. Adjusted flames on all burners. Unit working as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Leander, TX 78641
Kimo
Job Details: 11/16/2022
"Arrived onsite for a wall oven that makes a vibrating/rattling noise when in use. Upon testing the noise seemed to be coming from the Convention fan motor, I replaced the motor and fan blades and tested unit and found no change. Upon further inspection I found that the noise was coming from the door due to the inner glass being loose I adjusted the inner door and tightened it down and tested unit again and found unit operating as designed no noise. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Pflugerville, TX 78660
Cliff
Job Details: 11/16/2022
Arrived on site to diagnose a freezer that is building ice in the interior. Found items hitting door preventing it from closing properly. Rearranged items inside unit and all is working properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG DRYER
Model MED6230HC2
Near Canyon Lake, TX 78130
Andrey
Job Details: 11/16/2022
"Arrived on site to replace previously diagnosed UI, replaced part, tested unit unit now functioning as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV07
Near Georgetown, TX 78633
Tyler
Job Details: 11/16/2022
Arrived on site for refrigerator needing previously diagnosed ice maker. Upon arrival reconfirmed issue. Installed icemaker and tested unit. Found no leaks and ice maker functioning as designed. Call compl
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/16/2022
"Arrived on site to test unit for broken ice bin. Replaced ice bin, unit working as designed. No leaks detected. Job complete."
We serviced a
KENMORE WASHER
Model 110.475117
Near Georgetown, TX 78626
Maurice R
Job Details: 11/16/2022
"Arrived onsite for washer not draining. On inspection found error F21. Tested the water pump in it was OL, CX did not want to move forward on the repair due to the age of the washer and the cost of the repair. No water leaks detected during service."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/16/2022
"Arrived on site and inspected microwave/oven combo and found there is a rattling noise when microwave is running coming from the cooling fan area on the left. Removed control panel and found a zip tie that is used to hold the harnesses together is making contact with fan blades. After clearing it, Ran microwave several times and noise has stopped, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pflugerville, TX 78660
Cliff
Job Details: 11/16/2022
Arrived on site to diagnose a washer that is not cycling properly. Found no failures to unit at this time and advised customer on high efficiency washers and cleaning with less water. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Leander, TX 78641
Maurice R
Job Details: 11/16/2022
Arrived onsite for light not turning off. On inspection found A LED light that is not dim able. Informed the CX to use a LED that is designed to handle different voltages.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near San Marcos, TX 78666
Andrey
Job Details: 11/16/2022
"Arrived on site to replace previously diagnosed control box, evaporator harness , RC And FC thermistors, defrosted evaporator, replaced parts,powered unit back on , evaporator developed a good frost pattern, heater is engaging, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Briarcliff, TX 78738
Leonardo
Job Details: 11/16/2022
Arrived on site to replace console. Replaced console test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model Wed8127lc1
Near Kyle, TX 78640
Andrey
Job Details: 11/16/2022
"Arrived on site to test unit for not spinning, tested unit found unit powering on but drum not spinning, inspected and found failed belt, replaced all parts from repair kit, tested unit unit now functioning as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Georgetown, TX 78628
Lou
Job Details: 11/16/2022
"Arrived on site to inspect refrigerator freezer section not holding temps. Upon further inspection, the customer advised that the ice maker is doing the same as before when the door was replaced. I tested temps in the FC= -2 degrees. I inspected the ice bin and found ice clumped and frozen at the bottom and in the dispenser. Removed he ice bin and cleaned it out. Removed the ice chute plate and cleaned the ice from it. Also found frost/ice built up on the ice maker housing and cleaned it off. Tested the ice door and found it not sealing properly and had water around the seal. I removed and replaced the ice door assembly and tested and it is operating/sealing as designed. I recommended that the customer remove the ice bin at least 1 time per week and clean it with hot water and allow it to air dry before placing it back in its space in the door. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, TX 78660
Cliff
Job Details: 11/16/2022
Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Georgetown, TX 78628
Lou
Job Details: 11/16/2022
"Arrived on site to inspect microwave door not closing. Upon further inspection, the customer advised the unit door closes fine, but when they use it, the unit makes a loud moaning noise. Using a cup of water and my microwave tester, I tested the unit for one minute and could not duplicate the noise. Customer advised when they hear the noise, they press on the door and the noise stops. I tested the unit several times with my tester and a cup of water and could not duplicate the noise. I tightened the mounting screws in the cabinet above thinking maybe the unit was vibrating due to the screws not being tightened/secured and retested and still could not duplicate the noise. I recommended the customer take a video of the noise should it happen again and call the unit in for service. No repairs needed at this time as unit is operating as designed. Job completed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/16/2022
"Arrived on site and replaced rear felt gasket, and repair kit(rollers, belt, idler). Tested unit, unit working as designed. Advised to allow 24hrs for glue to cure prior to using. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near New Braunfels, TX 78132
Andrew
Job Details: 11/16/2022
"Arrived on site to inspect unit for door damage. Replaced outer door, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model AGR6603SFS4
Near Austin, TX 78724
Joe Z
Job Details: 11/16/2022
Arrived onsite to install previously ordered parts. Inspected polarity per previous techs notes and polarity is good. Replaced main wiring harness. Test unit and unit is functioning as designed. Preheated oven to 350. No gas leaks present at this time. Job complete
We serviced a
MAYTAG DRYER
Model MDB4949SKZ0
Near Spicewood, TX 78669
Leonardo
Job Details: 11/16/2022
Arrived on site to replace heating element due to special project. Replaced heating element job complete
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Leander, TX 78641
Kimo
Job Details: 11/16/2022
Arrived onsite for a dryer that is not responding to touch. Upon inspection I found that the power cord was wired properly and there was good voltage too. I also found good voltage in and out of the control. To the panel but yet it would not respond. I replaced the panel and tested the unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Georgetown, TX 78626
Gerry C
Job Details: 11/16/2022
"WED5000DW2 Arrived to instal previously diagnosed and ordered parts. I found the motor sluggish to start and I removed and replaced per prior tech and technical assistance recommendations. The replacement motor had the same issue and I retested the unit and electrical supply. During motor startup, there was a very large voltage drop on the L1 line. Unloaded voltage was 122.4 and the low point reached during motor startup was 62.9. The voltage only came back up to 113.2 until the motor was deactivated and then it went back to the 122 VAC. Monitoring L2, it was initially at 122.5, but when the motor was activated, it jumped to 132.7, which should not have occurred as the heat was off and there is no other internal connection to L2. As a furtherance to testing, I swapped L1 and L2 and obtained similar results. I corrected back to the normal L1 and L2 arrangement and disconnected L2 and monitored L1. There was a 1.1 volt increase during startup to 64VAC and the running voltage was also 113VAC with L2 completely disconnected. Under normal expected conditions, less than 10VAC drop is usually noted during startup and 1VAC or less is the difference from an unloaded circuit with the motor running. L1 to L2 at rest was 245.1, motor only was 244.5 and the addition of heat was 237.7, which is too much drop on a 240 line. The CX will need to contact a qualified electrician to correct the electrical supply issue and it is likely that no other repairs will be needed."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS0
Near Austin, TX 78738
Leonardo
Job Details: 11/16/2022
Arrived on site to test unit for loud noise. Found bad motor replaced motor test unit and unit test good job complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Nolanville, TX 76559
Jonathan M
Job Details: 11/16/2022
"Arrived on site for a dryer that is not starting any cycles. Inspected unit and work area. Did confirm the customers complaint and check voltage to the unit found 120 V from line 1 to neutral, 120 V from line 2 to neutral, and 1 V from line 1 to line 2 indicating an electrical supply issue. Check voltage at the plug and did confirm the same results. I advise the customer that they have lost one leg voltage and are not receiving the proper voltage to power the machine. The customer will need to contact an electrician for further assistance. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Bastrop, TX 78602
Matthew
Job Details: 11/16/2022
"Arrived onsite for range oven not reaching temperature. Upon arrival used thermals couple to record temperature. Found unit running a little high 25-30 degrees. Found unit was calibrated +30 degrees. Spoke to customer and stated 3rd party inspected and said unit was under temperature, not reaching 300 degrees . This is not the case . Adjusted calibration back down to only +15. Unit is heating and cycling correctly. Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Leander, TX 78641
Lou
Job Details: 11/16/2022
"Arrived on site to inspect cooktop knob being melted. Upon further inspection, I found the far right knob (front right burner knob) outer cover melted. Due to the front right burner being one of the higher temp burners, I advised the customer that they cannot place large pots and pans on the burner as the flame will spread and cause the knobs to melt. Also, customer advised that the burners dont get hot enough. I advised the customer that due to the design, the grates sit higher off the burners than most cooktops which may appear that the unit is not getting hot enough. Tested all burners and all are operating as designed with appropriate flames. I recommended that the customer contact the manufacturer to discuss replacing the knob. No gas leaks detected during service, job completed. Unable to get customers signature due to ticket not downloading before technician left the home."
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Bellmead, TX 76705
Jonathan M
Job Details: 11/16/2022
Arrived on site for a dryer that will pop open intermittently throughout the cycle. Inspected unit and work area. The customer advised that it doesnt always happen but she will come through her dryer and find that the unit is paused only to find the door open in the middle of the cycle. She did advise that it is not an issue with Her kids or herself. Did verify the issue and found the catch worn but the screws on the hinges not fully seated and screwed in. Fixed the screws and replaced the catch and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
GE WASHER
Model GTWN5650F2WS
Near Austin, TX 78732
Vincent
Job Details: 11/16/2022
"Arrived on site for washer, inspected unit and work area. CX complaint unit would not work. Found latch not registering lid close, bypassed the latch and still nothing. Will need new latch and controlordrng 1 WH12X10613 (Control) and 1 WH12X10334 (Lid lock)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Austin, TX 78732
Vincent
Job Details: 11/16/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was unit making noises from right side. Found that unit was not properly leveled. I leveled unit and noise went away. CX also complaint about dispenser drip pan I explained unit is not under cosmetic warrantyordrng 1 WPW10400887 (Drip pan)"
We serviced a
SAMSUNG DRYER
Model DV45K7600EW/A3
Near Killeen, TX 76542
Tyler
Job Details: 11/16/2022
Arrived one site for dryer not starting correctly. Upon arrival confirmed issue. After disassembly of unit i found idler wheel had siezed up and cut the belt off. Found noise was gone and unit is functioning as designed. ordrng 1 6602-001655 ((Dont order)belt from 360573)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78744
Joe Z
Job Details: 11/16/2022
"Arrived onsite for unbalanced/ noisy washer OPERATIONS-UNBALANCED/VIBRATE/SHAKE. Upon arrival ran and there are no saved error codes. Inspected suspension and is shot. Also during manual spin test unit makes loud screeching sound. Found cam pulley and belt slick with oil. Found gearcase oil on shield and dripping down cam from gearcase. Need to replace suspension, gearcase, belt, and cam. Ordering gearcase, belt, and cam. Also ordering wash plate. Office to reschedule ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W10752283 (Wash plate)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNTS1
Near Leander, TX 78641
Kimo
Job Details: 11/16/2022
Arrived onsite for a ice machine that is not Functioning properly. Up onsite I found that the Pump Harness was corroded along with the connectors on the pump assembly side. Which can cause a unit to malfunction as signals cannot travel along the wires without impedance. ordrng 1 WP2310092 (HARNS-PUMP)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Austin, TX 78731
Luis
Job Details: 11/16/2022
"Arrived on site for cooling complaint. Found fresh food evaporator incased in ice,diagnosed a defective defrost thermistor on evaporator,ordering drain kit and harness per service pointer. Returning tech to follow service pointer. ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PBAXVQ00
Near Austin, TX 78731
Vincent
Job Details: 11/16/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint not dispensing ice and water. Found that CX has not used ice in the last 6 month or so and ice was badly clumpy. Removed bucket that was stuck and cleaned it it for the CX. Tested the icemaker and found the UI child locked so it would not dispense water. Unlocked it and its now operating as designed. No leaks where observed during service.
We serviced a
SAMSUNG DRYER
Model DV45K6200EZ/A3
Near Georgetown, TX 78633
Tyler
Job Details: 11/16/2022
"Arrived on site for dryer making a loud screeching noise. Upon arrival confirmed issue. Found cause of failure was idler bearing coming off of bearing wheel as well as back right roller failing. I made the repair, and found screeching noise gone from unit. Dryer functioning as designed. Call complete ; ordrng 1 Cnote (Used one roller and returned the others in parts box)"
We serviced a
KENMORE DRYER
Model 417.948123
Near Cedar Park, TX 78613
Paul
Job Details: 11/16/2022
Arrived onsite for a dryer to install the previous diagnosed parts. I replaced the heater assembly and installed a bearing kit. I tested the dryer and found it working as designed. Upon disassembly of the control panel the pressure switch broke. Ordering the pressure switch. ordrng 1 134996900 (Pressure switch)
We serviced a
GE COOKTOP
Model PGP953SET1SS
Near Austin, TX 78717
Paul
Job Details: 11/16/2022
"Arrived onsite for a cooktop with the burner valves not turning. The CV stated the left, left center, and center burner knobs would not work. I found the left center and center burner valves both locked up and they will require replacing. The left burner valve turns but the burner doesnt lite correctly because the orifice is dirty. The two burner valves need to be replaced and all the orifices cleaned. ; ordrng 1 WB19T10093 (Valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/16/2022
"Arrived on site and inspected dishwasher and found customer is having poor wash experience. Ran cycle and did not see any saved error codes. Found no high drain loop installed And corrected the drain hose by adding one, dishwasher completed cycle properly. Recommended running hot water at kitchen sink Before starting cycle And discussed detergent usage. Job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, TX 78744
Joe Z
Job Details: 11/16/2022
"Arrived onsite for Making a lot noise when it washes, banging noise , shaking too much NOISE . Upon arrival inspected suspension and is shot. Ran and there were no saved error codes. Need to replace suspension . Replaced suspension and test unit. Unit is not shaking as much but basket wobbles. Inspected gearcase and found all lower components covered in gearcase oil. Need to replace gearcase, motor, cam, belt , shifter, agitator and shield. Ordering all needed parts. Office to reschedule ; ordrng 1 W11550891 (Agitator) and 1 WPW10006384 (Belt) and 1 WPW10427633 (Shield) and 1 W10721967 (Cam) and 1 W11454734 (Gearcase) and 1 W11026785 (Motor) and 1 W10913953 (Actuator)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78724
Joe Z
Job Details: 11/16/2022
Arrived onsite for Noise During Spin . Upon arrival unit is in apartment 1207. Ran and there are no saved error codes. Ran unit on manual test to test high speed spin per service pointer. Unit is squeaking during spin test. Found cam pulley completely worn. Replaced cam W10721967 and test unit. Unit now only speaks briefly at beginning of spin test. Inspected belt and seems a little loose. Need to replace belt. Ordering belt. ordrng 1 W11239857 (Belt)
We serviced a
KENMORE OVEN
Model 790.4200361
Near Austin, TX 78717
Paul
Job Details: 11/16/2022
Arrived onsite for a wall oven that beeps like its trying to warm up but never does and gives an err message. I found out from the CX that it was the upper oven causing the issue. I tested the oven and found it working as designed. It reached set point and started cycling. I powered the unit off with the knobs and started a bake cycle again. When adjusting the temp control the unit started beeping and temps started bouncing around on the display. I also found the convection fan motor locked up. The temp control potentiometer and the fan motor will need to be replaced. I also explained to the customer the temp control would have to be replaced but there is a possibility the main control could have an issue
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Spicewood, TX 78669
Leonardo
Job Details: 11/16/2022
Arrived on site to replace tub and doors and spray arms. Replaced all parts and found upper rack tubing broken too. Will need to order new tubing office to reschedule ; ordrng 1 WPW10340542 (Manifold)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bastrop, TX 78602
Matthew
Job Details: 11/16/2022
Arrived onsite for refrigerator not making ice and taking 2 days to freeze water. Upon arrival inspected unit. Found previous issues Whirlpool tech line recommended replacing the control. However unit is having intermittent defrost issues. Found Frost buildup on evaporator cover. Per known issue will need to order and replace the UI And evaporator thermistor as well. Will need to order UI and thermistor. Customer to have unit manually defrosted 48 hrs prior to next appointment. Office to reschedule ; ordrng 1 W11203289 (UI) and 1 W11546681 (Harness) and 1 Wpw10384183 (Thermistor)
We serviced a
GE REFRIGERATOR
Model GDE25ESKJRSS
Near Harker Heights, TX 76548
Tyler
Job Details: 11/16/2022
Arrived on site for refrigerator making a loud noise. Upon arrival confirmed issue. Found compressor and condenser fan running and unit cooling fine. Found evap fan motor in fc had cuts in the blade from mounts failing and leaning against evap cover. Will need office to reschedule once availability of evap cover asm is known.; ordrng 1 WR14X26747 (Evap cover+plus fan motor kit)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Seguin, TX 78155
Andrey
Job Details: 11/16/2022
"Arrived on site to test unit for not spinning out cloth, tested unit found water extremely clogged and rusted, tub extremely loose due to failed hub, stripped wash plate, inspected under unit and found failed gear case black oil cover all components, shredded belt and damaged cam, unit needs a complete rebuild, will need to replace water valve, gear case, hub, wash plate, cam, belt and shift actuator, ordering parts office to reschedule ; ordrng 1 W11127357 (Water valve) and 1 W10752187 (Wash plate screw) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11130362 (Suspension) and 1 WPW10427633 (Shield)"
We serviced a
BOSCH OVEN
Model HBL8451UC/01
Near Austin, TX 78750
Vincent
Job Details: 11/16/2022
"Arrived on site for oven, inspected unit and work area. CX complaint was oven not heating. Found bake not heating only broil and convection. Pulled unit out from wall and gained access to the elements and ohm all three and they where all good. Tested voltage and found no voltage to bake. Gained access to control and found corrosion on the board, unit sits under counter top and at one point something got spilled and got to the control. Will need new control board.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Woodway, TX 76712
Jonathan M
Job Details: 11/16/2022
"Arrived on site for a washing machine that is flashing an F2 E2 (HMI disconnected) error code and is not accepting any selections. Inspected unit and work area. The customer advised that they had previously had this issue before and were at able to unplug and replug in the unit to get it to work. However, they advised that this time there have been unsuccessful in getting the unit to work whether they power cycle the unit or attempt to reset it. Did confirm upon plugging in the unit that the unit would not allow me to press the power button to turn on the unit after the power failure message and would eventually flash the F2 E2 error code. Attempted to spend the dial and press all keys and found none with work. Removed the user interface and attempted to correct all ribbon cables inside the user interface. Reassembled the unit and still had the same issue. Due to number of issues with this washer, ordering the user interface and control for repair. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11478526 (UI) and 1 W11419171 (Control)"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Pflugerville, TX 78660
Cliff
Job Details: 11/16/2022
Arrived on site to diagnose a washer that is not cycling properly. Found lock assembly not unlocking door and water level sensor misregistering. Both parts will need to be replaced to complete repairs. Office to have call authorized and set return appointment.; ordrng 1 W11316246 (Water level sensor) and 1 Authoneeded (Autho needed)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Austin, TX 78739
Leonardo
Job Details: 11/16/2022
Arrived on site to test unit for door not closing correctly. Test unit and found bad hinges. Will need to replace hinges and arms. Customer said it was a really tight fit when they put it in and its sitting on boards to leveled it. Will need 2 man office to reschedule ; ordrng 2 W11598178 (Hinges)s and 1 WPW10128850 (Arm) and 1 W11607070 (Arm) and 1 2manjob (2 man job)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/16/2022
"arrived on site and found broil will ignite but turns off after a few seconds, replaced igniter and this had no effect. Will need to bring back broil harness and DSI board; ordrng 1 W10439242 (Broil tube) and 1 W10860916 (Dsi) and 1 WPW10475149 (Spark module) and 1 W11198972 (Broil harness)"