We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Austin, TX 78739
Kevin
Job Details: 08/09/2022
"Arrived on site and inspected washer and found saved error codes F71, set washer into a diagnostic cycle and it will not pass C8. Set washer into spin and there is bearing noise. At minimum bearing kit will need to be replaced. Pressure switch on control board may also be failing and would prefer to have that on hand if needed What control board is no longer orderable as a new part.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Austin, TX 78738
Luis
Job Details: 08/09/2022
"Arrived on site. For dispenser issues,diagnosed a defective ice dispenser pad,replaced pad tested water and ice dispenser unit working as designed.
We serviced a
GE DISHWASHER
Model GDT530PGD0BB
Near Georgetown, TX 78633
Vincent
Job Details: 08/09/2022
"Arrived on site for dishwasher,inspected unit in work area. Tested unit and no error code stored. Ran in diagnostics cycle and found heating element not working. Pulled unit out to test voltage and found no voltage. Then tested wire though the control board test good. Tested heating element tested good. Tested the thermistor in it read 247 ohms, was out of range. To fix the issue it needed a main control and thermistor.
We serviced a
WHIRLPOOL WASHER
Model WTW6800WB1
Near Temple, TX 76502
David Z
Job Details: 08/09/2022
"Arrived on site to diagnose washer that was making noise and not running most cycles. Tested unit and found very loud bearing noise and clacking. Examined bottom of unit and found the rotor bolt was backed almost all the way out and rotor had contacted the stated. Rotor magnets were damaged and bearing failed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Cedar Park, TX 78613
Gerry C
Job Details: 08/09/2022
"Arrived to instal previously diagnosed and ordered parts. R/R control kit. Tested and found all functions returned to normal. Unit functions as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Andrey
Job Details: 08/09/2022
"Arrived on site to test unit not latching, tested unit found no issues with latching, but actuator struggling to shift, replaced actuator but its still struggling to shift, removed cam and noticed that the shifter is slightly warped, replaced cam, tested unit, the noise is now gone, actuator is shifting properly, ran full diagnostics cycle, all components are good no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Waco, TX 76705
Jonathan M
Job Details: 08/09/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the unit was within the range of the service pointer and replace the heater. Tested the unit and the unit began to work as designed with no leaks present. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Pflugerville, TX 78660
Scott
Job Details: 08/09/2022
"Arrived on site , replaced control. Ran preheat . All checked normal. No gas leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Kimo
Job Details: 08/09/2022
"Arrived onsite for dishwasher that is not drying dishes at the end of cycle.upon inspection I found that the unit had no codes stored, the unit operated as designed. I did notice that the cx had a RO system under the sink. I advised the cx to switch to liquid detergent and dont go past the soft water line because they are using tablets. They are using rinse aid but a little too much to help them get a better assault with the rinse aid I adjusted it downward to 1. The customer also had questions on their settings, they asked if they could use one hour wash with aHeated to dry I advise them that they could. And that may also helped with the dishes coming out dryer. job complete 7734204591"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Jarrell, TX 76537
Vincent
Job Details: 08/09/2022
"Arrived on site for dishwasher, inspected unit and work area. Tested unit in diagnostics and found no stored error codes. Advised CX to use rinse aid to help dry dishes better. Unit is operating as designed, no leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near West Lake Hills, TX 78746
David S
Job Details: 08/09/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area. I ran the diagnostics cycle several times and found no leak. I inspected the door interior and found no signs of a leak. I pulled the unit from the cabinet and found no water marks on the unit. All hoses and drain lines are tight with no signs of a leak. I have found no leaks from the dishwasher. The customer is going to run a normal cycle and see if the can tell where it is coming from. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Austin, TX 78745
Scott
Job Details: 08/08/2022
"Arrived on site for washer not starting . Ran diagnostics and found latch not locking . Replaced latch . Ran calibration and diagnostics wash . All checked normal. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5840SW0
Near Austin, TX 78739
Scott
Job Details: 08/08/2022
"Arrived on site for for dryer not starting . Found thermal fuse had blown . Replaced fuse . Stats and element checked normal. Unit is now starting and heating . Did recommend customer have exterior vents cleaned . Job complete"
We serviced a
WHIRLPOOL WASHER
Model MHW5500FC1
Near Austin, TX 78747
Scott
Job Details: 08/08/2022
"Arrived on site for unit flashing long drain code . Ran diagnostics got same error code . Ran diagnostics wash , pump making loud noise and taking longer then normal. Replaced drain pump. Reran diagnostics all checked normal.No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Manor, TX 78653
Matthew
Job Details: 08/08/2022
Arrived onsite for dishwasher not powering on. Upon arrival inspected unit. Verified supply voltage and was good. Verified voltage to control and was good. Notified customer that a repair would not be covered and remaining warranty is void. Cannot proceed with repair at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Georgetown, TX 78633
Lou
Job Details: 08/08/2022
"Arrived on site to inspect dishwasher for the customer. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and when the motor came on it began to make a moaning noise as if it were struggling to pump the water. Also, the diverter was loud. I advised the customer of my findings and advised that the motor is going bad. Customer advised that they dont use the unit very often and didnt want to make any repairs at this time. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMK03
Near Austin, TX 78738
Luis
Job Details: 08/08/2022
"Arrived on site for ice dispenser issues. Tested ice pad defective,removed housing assembly found ice door not sealing correctly motor not fully sealing door. Unit would need new pad,motor,chute door,bracket and connector.
We serviced a
KENMORE REFRIGERATOR
Model 106.5110311
Near Hutto, TX 78634
Kimo
Job Details: 08/08/2022
Arrived onsite for refrigerator with a leak coming from the bottom. Upon inspection I found ice at the bottom of the Fc. I checked the Evap and found a healthy frost pattern and the the fan was running and the heating element was good. I check the drain panel and found that it was frozen over so I removed the ice the my steamer and checked for a clog in the drain tube and found that it was clogged I replaced the clog and the rest of the ice and tested the drain system and found that the water drain out normally.i did also notice that the icemaker seems to be making too much ice as it was over flowing the ice bid I made it known to the cx that this could cause some issues and cx said the shed keep an eye on it. Job complete no leaks found after service.
We serviced a
MAYTAG WASHER
Model WTW4816FW2
Near Smithville, TX 78957
Joe Z
Job Details: 08/08/2022
"Arrived onsite for NOT SPINNING. WASHES/AGITATES, BUT DOESN'T GO THROUGH SPIN CYCLE. Upon arrival inspected unit and found lid bent/ warped. Ran diagnostics and lid will not lock. Latch only clicks. Need to replace lid and latch, Cannot test spin without latch engaged.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP00
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/08/2022
Arrived on site to test unit for unit giving f2E1 shorted keypad. Test unit and found shorted keypad. Will need new console
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Lago Vista, TX 78645
Vincent
Job Details: 08/08/2022
"Arrived on site to install previously diagnosed parts, inspected unit and work area. Gain access to the main control area. Installed new control. Reassembled and tested temps. Took 3 temperature and all temps were at average of 360?. Unit is working as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KUDD01DPPA1
Near Spicewood, TX 78669
David S
Job Details: 08/08/2022
"Arrived on site for dishwasher continually beeping. I inspected the unit and work area. I found fault codes for float switch activated. I ran a fast cycle and inspected the unit afterwards, I found water escaping out the lid seal causing the float to activate. The lid actuator is closing all the way. I found the seals bad on the lid.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Spicewood, TX 78669
David S
Job Details: 08/08/2022
Arrived on site to install previous diagnosed parts. I gained access to the vent and replaced it with new. I cleaned off the water marks from the interior of the door. I ran a diagnostics cycle and found it working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Spicewood, TX 78669
David S
Job Details: 08/08/2022
"Arrived on site for washer having error code. I inspected the unit and work area. I found error codes F3e1 water level sensor error, F9e1 long drain. I ran a diagnostics cycle and found the unit draining properly. I tested the pressure switch and found it working as designed. I found the control not reading the pressure switch properly. I installed a new control. I reassembled the unit and tested it. It is now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78732
David S
Job Details: 08/08/2022
"Arrived on site for dishwasher not powering on. I inspected the unit and work area. I tested voltage to the junction and found none. The unit is hard wired in, I used a non-contact voltage tester, I tested it on the coffee maker and confirmed it works, I used it on the hard line for the dishwasher and found no voltage along the line. I went and reset the breaker and found no change. I recommend the customer have an electrician come out and inspect the hardline and breaker.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Austin, TX 78748
Leonardo
Job Details: 08/08/2022
Arrived on site to test unit for light not working. Test unit and found and light bulb. Replaced light bul. test unit and light turning on and off job complete.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Georgetown, TX 78633
Lou
Job Details: 08/08/2022
"Arrived on site to inspect range not heating. Upon further inspection, I tested the oven and found neither the bake nor the broil ignitors would arc. I found the broil element is heating. I tested the main control and found it not providing voltage. I removed and replaced the main control and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
KENMORE WASHER
Model 110.229221
Near Kyle, TX 78640
Kevin
Job Details: 08/08/2022
"Arrived outside and inspected washer and found customer has already detached motor from mounting point. When washer is set to spin motor hums but does not move. Spoke with SW a new motor would be needed to correct issue
We serviced a
JENN-AIR RANGE
Model PRG4810NP
Near Austin, TX 78731
Matthew
Job Details: 08/08/2022
"Arrived onsite for oven not functioning after repair. Upon arrival inspected unit. Found cooktop functioning but neither oven would ignite. Opened supply completely and tested. Initially both ovens ignited. Noticed that when smaller oven was heating, the larger oven flame would reduce drastically. Also when ovens were in use the cooktop burners were lighting irregular. The lager oven was burner tube would also sputter. It seemed as if he unit was not receiving sufficient gas flow. When trying to run a secondary test the larger oven was having trouble igniting. It took 10-15 minutes to finally ignite but 45 minutes just to reach preheat temperature. Unit is having ignition and gas flow issues.
We serviced a
KENMORE WASHER
Model 110.450884
Near Temple, TX 76502
Tyler
Job Details: 08/08/2022
Arrived on site for washer needing previously diagnosed shock absorbers. Upon arrival installed required parts. Tested unit and found no failures or leaks.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Wimberley, TX 78676
Kevin
Job Details: 08/08/2022
"Arrived on site and inspected range and found back element has failed, took one picture. replacement element is working properly, check on picture, job complete"
We serviced a
KITCHEN AID VENT HOOD
Model n/a
Near Leander, TX 78645
Vincent
Job Details: 08/08/2022
"Arrived on site for vent hood chimney, inspected unit and work area. Took off the vent hood chimney and the power/controller box had been modified to fit behind the vent hood chimney. Called tech support Kirt SR 7734306420 and sent pics and tech support said do not touch. Re assembled unit and CX would have to take it with builder . Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBE01
Near Georgetown, TX 78626
Gerry C
Job Details: 08/08/2022
"Arrived to instal previously diagnosed and ordered part. I applied the strengthener to the drip pan and ensured the bow was corrected. The interior of the unit was cold and dry as expected, after correction from prior repair. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pflugerville, TX 78660
Wesley
Job Details: 08/08/2022
Arrived onsite and found complaint of water catching on the shield and dripping after cup is removed. Advised customer that the shield can retain water and drip. Advised that a tube extension could be used to eliminate the dripping. Also advised and instructed on the water cooling reservoir design and limitations.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pflugerville, TX 78660
Wesley
Job Details: 08/08/2022
"Arrived onsite for unresponsive and found bad latch and control. Repaired by replacing the latch and the control, all checks good. Unit is now operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Pflugerville, TX 78660
Wesley
Job Details: 08/08/2022
Arrived onsite for stuck filter and provided customer instruct on changing the filter. Customer unable to remove filter without instruction. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78749
Scott
Job Details: 08/08/2022
"Arrived on site , replaced element . Ran diagnostics to whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Buda, TX 78610
Kevin
Job Details: 08/08/2022
"Arrived on site and inspected washer and found customer hears Screeching noise during the beginning of the spin cycle. Disassembled washer and did not see any issues but gear case maybe starting to leak oil. Replaced gear case, cam kit, and belt, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78723
Wesley
Job Details: 08/08/2022
Arrived onsite for burnt power block and repaired dryer by replacing power block all checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Georgetown, TX 78633
Lou
Job Details: 08/08/2022
"Arrived on site to inspect washer load & go not dispensing detergent. Upon further inspection, I placed the unit in diagnostics showing no error codes. Manually tested the detergent dispenser and it dispensed the detergent. I demonstrated to the customer as well. I removed the dispenser and found it leaking detergent as well. I replaced the dispenser and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Lou
Job Details: 08/08/2022
"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps,in the FC=66 degrees & RC=54 degrees. Placed my gauges in the sealed system and tested the unit and found the compressor extremely hot to touch. The equalized pressures were good at 47psi. I tested the unit in diagnostics test #4. In subtest 3 pressures were high on the low side measuring at 325psi and -10 on the high side (photo). In subtest 4, low side =225psi and high side =+2 (photo). In subtest 5, low=275psi & high=-1. I inspected the FC and RC evaporators and found a ball of ice on both cap tubes and also found the suction line in the RC section badly corroded (photos). As I began to separate the cap tube from the suction line at the back of the unit, the cap tube broke (photo). I contacted techline and spoke to Bruce and advised of the complaint and my findings. Bruce provided SR#7734304397 and read a disclaimer. Bruce advised that the unit would be sent to engineering for review and someone would contact the customer in 24-48 hours. I advised the customer of my conversation with the manufacturer and provided them with the SR#. Unit reassembled and left unplugged for safety. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Round Rock, TX 78664
Vincent
Job Details: 08/08/2022
"Arrived on site for washer inspected unit and work area. Tested unit in diagnostics and there where no stored error codes. I then tilted unit backwards and found oil all over the gearcase area. I replaced the gearcase belt splutch kit,actuator, and tested capacitor and it was not reading to specs.Re assembled unit ,tested and unit is operating as designed. Job completed. No leaks detected at the time of service."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Cedar Park, TX 78613
Vincent
Job Details: 08/08/2022
Arrived on site for washer. Inspected unit and work area. Entered diagnostics and found no stored error codes. I then tested unit and found stator noises. I gained access to stator and found a bolt that hold the stator in place had backed out and was free spinning. I reinstalled bolt and then tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID RANGE
Model KDTE204KPS0
Near Pflugerville, TX 78660
Kimo
Job Details: 08/08/2022
Arrived onsite for rand with bundle of wires sticking out from under control panel. Upon inspection I found that the wiring was good no exposed wires or pinched wires.I checked the functionality of the unit and found unit operating as designed job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78723
Wesley
Job Details: 08/08/2022
Arrived onsite for no ice and found water not turned on to unit. Turned water on to unit. All checks good. Advised office on repair.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Austin, TX 78744
Scott
Job Details: 08/08/2022
"Arrived on site , replaced control. Preheated oven , all checked normal.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Hutto, TX 78634
Kimo
Job Details: 08/08/2022
Arrived onsite for range with a front right burner that is not working. Upon inspection I found that the front right burner was burnt out. I replaced the burner and tested the unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Hutto, TX 78634
Kimo
Job Details: 08/08/2022
Arrived onsite for a rang that has a dented control panel. Upon arrival I installed new panel and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Temple, TX 76502
David Z
Job Details: 08/08/2022
"Arrived on site to diagnose refrigerator not cooling. On arrival customer said freezer was cooling, but RC was not. Found evidence of an air leak around FC door, which allowed excess moisture to freeze in the return vents. Steamed ice out to allow unit to return to normal function and verified proper airflow. Unit is also in the garage, and is not a garage approved unit. Failures can also be due to cabinet getting overheated. Advised customer of findings and to make sure doors are fully closed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Temple, TX 76502
David Z
Job Details: 08/08/2022
Arrived on site to install new heater per SP W11540964. Installed new element and tested unit. Verified no water leaks or damage. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Johnson City, TX 78636
Andrew
Job Details: 08/08/2022
"Arrived on site to replace element per special project. Replaced element, unable to test as customer had unit pulled out and completely disconnected from power, drain and water. Also had wash motor removed. Did find old element had bushings missing causing leak. Obvious signs of leaks from element onto wash motor and framing. Recommend replacing sump assembly. Advised customer to contact whirlpool for additional repairs. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Blanco, TX 78606
Andrew
Job Details: 08/08/2022
"Arrived on site to test unit for not washing. Found drain pump not connected. Secured connection, tested unit, unit ran diagnostics no problem. Put unit into normal was cycle and unit advancing as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lakeway, TX 78738
Luis
Job Details: 08/08/2022
"Arrived on site. Defrosted evaporator replaced harness,thermistor,control and ui powered unit on,compressor and fans powered on good air flow."
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Leander, TX 78645
Vincent
Job Details: 08/08/2022
"Arrived on site for cooktop, inspected unit and work area. Tested unit and found right burner not igniting correctly. I replaced the burner head and same issue. I turn on all burners and found air draft blowing towards the left of the unit and not letting the burner ignite very well. I called thechline and spoke to Kirt SR#7734306232 and I explained of what I found, thechline said to test it with a pan and see how it reacts, and it was better. Unit is operating as designed and there not much to do with the air draft. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lago Vista, TX 78645
Vincent
Job Details: 08/08/2022
"Arrived on site for dishwasher heater replacement. Inspected unit and work area. Ran unit in diagnostics mode, no error. Gain access to the the heating element Installed new heating element and ran unit in test mode. No water leaks detected during service.job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Lago Vista, TX 78645
Vincent
Job Details: 08/08/2022
"Arrived on site for dishwasher, inspected unit and work area. Gained access to element and replaced it with new one. I then tested unit in diagnostics and tested good. No leaks where observed during service. Job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Copperas Cove, TX 76522
Tyler
Job Details: 08/08/2022
Arrived on site to install heating element due to recalled gold colored bushing element and dishwasher. Upon arrival confirmed issue in Maid required repair Denver assembled and tested unit and found unit functioning as designed with no leaks call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Smithville, TX 78957
Joe Z
Job Details: 08/08/2022
Arrived onsite for Freezer Light Not Working - SP W11460554F - Special Project S191AQ - PRE-ID W10695459 . Upon arrival inspected unit and found FC led out. Replaced FC module. Unit now operates as designed. Called techline. Tech gave SR#7734303633
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Bastrop, TX 78602
Joe Z
Job Details: 08/08/2022
Arrived onsite for F8E4 - Error Code. Upon arrival inspected unit and got F8-E4 float switch open/ overfill. Found water leaking from copper fill line. Advised customer that this I a plumbing issue and need to contact a plumber. Recommend to customer to have copper line replaced with flexible hose. Uploaded pic on SD
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS0
Near Kyle, TX 78640
Leonardo
Job Details: 08/08/2022
Arrived on site to test unit for oven temp not getting to 350?. Test unit and found bad sensor. Replaced sensor test unit and calibrated unit to average to to be between 350-365. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/08/2022
Arrived on site to test unit for unit not sitting correctly. Test unit and found bracket broken. Replaced bracket and screws and leveled unit correctly job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Killeen, TX 76542
Tyler
Job Details: 08/08/2022
Arrived on site for refrigerator needing previously diagnosed sold system. Upon arrival uninstalled dryer as well as compressor but during refrigerant recovery found all refrigerant had recovered. Installed uv dryer and compressor then pulled vacuum after charging unit with 140 psi of nitrogen. Confirm there are no leaks in the system and recharge system at 5.25 ounces of refrigerant per manufacture specs. Found unit functioning as designed and inform customers allow 24 hours to stabilize temps. Call complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Spicewood, TX 78669
David S
Job Details: 08/08/2022
Arrived on site to install previous diagnose part. I gained access to the control and replaced it with new. I calibrated the unit and ran a diagnostics cycle. The unit is working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Spicewood, TX 78669
David S
Job Details: 08/08/2022
Arrived on site for rack wheels being broken. I inspected the unit and work area. I replaced the left mount with new. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lorena, TX 76655
Jonathan M
Job Details: 08/08/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did confirm the customer dishwasher falls within the parameters of the service pointer. I replaced the heater and ran the unit through an auto test. The unit ran as designed with no leaks present. Advised the customer to keep it on the unit over the first few cycles just to be sure that everything is working properly. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near San Marcos, TX 78666
Andrey
Job Details: 08/08/2022
"Arrived on site to test unit for humming noise, tested unit found unit is pushed back all the way causing water line to vibrate against unit body, creating humming noise, pulled unit 1 inch away from wall the secured water line properly, noise is now gone, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near McGregor, TX 76657
Jonathan M
Job Details: 08/08/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did confirm the customer dishwasher falls within the parameters of the service pointer. I replaced the heater and ran the units through an auto test. The unit ran as designed with no leaks present. Advised the customer to keep it on the unit over the first mo cycles just to be sure that everything is working properly. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Gatesville, TX 76528
Jonathan M
Job Details: 08/08/2022
Arrived onsite for a n oven that had th inner glass of their lower oven shatter. Inspected unit and work area. Did confirm the issue was due to thermal expansion and a faulty piece of glass. Removed all glass and replaced the inner glass. Tested the unit on a 400?F bake cycle. The unit began to work as designed. Call complete.
We serviced a
GE DISHWASHER
Model ZDT975SPJ2SS
Near Austin, TX 78733
Leonardo
Job Details: 08/08/2022
Arrived on site to test unit for unit leaking. Test unit and found water coming from bottom of the unit. Test unit and found broken fill valve and unit not draining and unit completely dead. Will need new fill valve and control and ui and drain motor
We serviced a
AMANA WASHER
Model NTW4516FW3
Near New Braunfels, TX 78130
Andrey
Job Details: 08/08/2022
"Arrived on site to test unit for filling and not washing, customer stated that there is detergent on his clothes when cycle completes and it does not agitate, put unit into diagnostics, found all components running properly, customer put a load of clothes in washer, noticed that it was not loaded properly, advised on proper loading procedures, customer also dumped detergent all over the agitator also not correctly, advised customer to put detergent on bottom of tub before loading clothes, opened to cover and showed customer that the agitator is working properly, call tech line and to document my findings, SR#7733898682, unit is running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near New Braunfels, TX 78130
Andrey
Job Details: 08/08/2022
"Arrived on site to test unit for frost buildup, tested unit for FC thermistor out of range, exposed evaporator and found defrost system failure, tested heater and got good resistance, inspected door gaskets and both are sealing good, replaced thermistor and control as precautionary, powered on unit, evaporator fans running good, defrost heater is heating, unit developed a good frost pattern, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near New Braunfels, TX 78132
Andrey
Job Details: 08/08/2022
"Arrived on site to replace heating element, per service pointer, replaced heater leveled unit, tested unit unit now running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Canyon Lake, TX 78132
Andrey
Job Details: 08/08/2022
"Arrived on site to test unit for not dispensing water or making ice, tested unit found water is turned off behind unit, turned water on and all water functions returned, ice maker ran cycle and filled with water, unit is now running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS246GM0
Near Canyon Lake, TX 78132
Andrey
Job Details: 08/08/2022
"Arrived on site to test unit for not drying dishes, customer stated that dishes are wet mostly plastic, put unit into diagnostics, no error codes present, all components are functioning properly, heating element is getting hot, noticed that customer was not using rinse aid, advised customer that unit is designed to work with rinse aid for best results, customer will purchase and will monitor if no improvement is not achieved customer will call back, no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Manchaca, TX 78652
Leonardo
Job Details: 08/08/2022
Arrived on site to replace heating element due to special project. Replaced element test unit and unit test good no leaks present job complete.
We serviced a
MAYTAG ICE MACHINE
Model MIM1554XRS2
Near Austin, TX 78732
Luis
Job Details: 08/08/2022
"Arrived on site for no ice. Ran diagnostics all test passed,ran unit through a normal operating cycle,ice slab formed found ice thin,removed cover to harness found broken wire on water sensor unplugged sensor advised customer to monitor if same issue will need to replace harness and water sensor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78730
Luis
Job Details: 08/08/2022
Arrived on site. Unit freezing correctly and ice bin full
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Austin, TX 78757
Matthew
Job Details: 08/08/2022
Arrived onsite for washer not spinning clothes out and not beginning cycle. Upon arrival found unit with error code. Tried power cycling unit but unit did not want to begin any cycle. Unit would only work in diagnostics test. Unit control was failing. Replaced control. With control replaced tested unit. Unit is not functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Wimberley, TX 78676
Kevin
Job Details: 08/08/2022
"Arrived on site and found there is ice behind fresh food evaporator cover. And test 128 shows control board is version 4.0.0. Per service bulletin replaced control board and fresh food evaporator cover. Both are covered under Scode 27311, Job complete"
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW4
Near Blanco, TX 78606
Andrew
Job Details: 08/08/2022
Arrived on site to test unit for soap still present in dispenser. Found no stored error codes. Valves opening as designed. Detergent pump engaging properly. Advised unit runs off same concept as load n go. Unit will dispense soap according to load sensed. Advised customer to download app and get units connected to WiFi. No leaks detected. If unit needs repairs in future will need two man. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ00
Near Blanco, TX 78606
Andrew
Job Details: 08/08/2022
"Arrived on site to test unit for RC gasket not sealing properly. Formed gasket with heat gun, unit sealing properly. No leaks detected. Job complete."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Wimberley, TX 78676
Kevin
Job Details: 08/08/2022
"Arrived on site and inspected dryer and found it is heating properly but airflow is showing restricted, took one picture. Recommend it to homeowner that vent to the exterior be cleaned by a service there is no issue with dryer, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Wimberley, TX 78676
Kevin
Job Details: 08/08/2022
"Arrived outside 10 inspected dishwasher and found it is operating properly. Customer says that they have added a water softener recently that appears to have corrected experience. Discussed correct detergent usage, dry expectation and running hot water before starting dishwasher. No further repairs required at this time, job complete"
We serviced a
JENN-AIR RANGE
Model JES1750FS1
Near Austin, TX 78746
Matthew
Job Details: 08/08/2022
Arrived onsite for range console not functioning. Upon arrival inspected unit. Customer stated cooktop works but no display or oven function. All cooktop burners are functioning. Power cycled unit to check for voltage and display kicked on. Ran cooking cycle at 350 degrees and unit heated without error. Unit is now functioning properly. Customer will monitor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78704
Matthew
Job Details: 08/08/2022
"Arrived onsite for refrigerator making noise. Upon arrival inspected unit. Customer stated unit is currently making the noise . Found that customer was experiencing normal operating sounds, compressor and fans. Customer stated too noisy. Called tech line for assistance SR#7734300441. Confirmed unit making normal operating sounds. Referred customer to customer service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Austin, TX 78744
Matthew
Job Details: 08/08/2022
"Arrived onsite for washer not draining properly. Upon arrival inspected unit. Found unit door locked with water in tub. Drain pump not functioning properly. Put in diagnostics and found stored Error code for long drain, door lock, overflow condition, communication error ACU to UI. Cleared codes and replaced pump. Ran auto test and all passed. Ran normal load and al passed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78701
Matthew
Job Details: 08/08/2022
Arrived onsite for dryer making noise. Upon arrival found unit not leveled. Leveled unit and noise stopped. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Belton, TX 76513
David Z
Job Details: 08/08/2022
Arrived on site to diagnose refrigerator with door gasket issue. Found right side RC door gasket was split and the magnet was coming out. Replaced right side gasket and verified proper fitment. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Harker Heights, TX 76548
David Z
Job Details: 08/08/2022
Arrived on site to install new heating element per SP W11540964. Installed new heater and verified no leaks or water damage present. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Gatesville, TX 76528
Jonathan M
Job Details: 08/08/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the dryer, couplers, compressor and test of the unit. The first time the dryer stem broke so I used a secondary dryer. After a few attempts, was able to get the unit vacuumed down to 30 psi and hold pressure for 15 minutes. Charged up the unit and found the unit running at a 92 psi on the high side and -5 psi on the low side. The unit began to cool and operate as designed. Advise the customer to keep an eye on the unit over the next 30 days to ensure that the unit is working properly. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Moody, TX 76557
Jonathan M
Job Details: 08/08/2022
"Arrived on site for a refrigerator that has a freezer light out. Inspected unit and worked area. Did confirm the customers complaint and the customer advised that the rest of the unit has been acting funky. Replace the freezer module and found no difference in the lighting ability of the freezer section. Open the refrigerator section and found that all the lights were out. Found a defrost issue in the freezer section as well as an issue with the deli user interface being completely blank. I advise the customer that their issue appears to be multiple issues with DC voltage circuit. I power cycled the unit and still found no power going to the LED modules. Spoke to CS and was advised that if the LED power supply board were the issue, the unit shouldve lit up the lights upon return of power. This did not happen. Read the customer of the script about the five door refrigerator LED and power outage issues. The customer advised that they did not want to proceed further with any further repairs due to long list of issues with this unit. The customer will just buy themselves a new unit. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Braunfels, TX 78132
Andrey
Job Details: 08/08/2022
"Arrived on site to test unit for not drying dishes, put unit into diagnostics all components are running good, demonstrated to customer with wet napkin that the element is hot and is running good, advised customer to use rinse aid, run hot water in sink to ensure dish washer I getting hot water and propping door open when cycle completes will help for drying, at this time unit is working properly, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Austin, TX 78731
Luis
Job Details: 08/08/2022
"Arrived on site. Found gasket not sealing in liner channel and popping out on bottom corner,added sealer in channel installed gasket to channel,gasket no longer popping out of channel."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78701
Matthew
Job Details: 08/08/2022
Arrived onsite to replace previously diagnosed parts. Replaced drain pump. Tested unit and unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Salado, TX 76571
David Z
Job Details: 08/08/2022
Arrived on site to install freezer compartment door to resolve water leak coming from the elbow of the door. Removed and replaced door with new FC door and tested. Verified water leak gone and all working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Georgetown, TX 78628
Gerry C
Job Details: 08/08/2022
"Arrived to instal previously diagnosed and ordered parts. Evacuated system of remaining R600. R/R compressor, Drier and service port. Vacuumed the system down to 310 microns and allowed to sit for an additional 15min. Seeing no vacuum loss I charged the system with MFG prescribed refrigerant charge. Unit started cooling as designed. No water connections to the unit."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Gerry C
Job Details: 08/08/2022
Arrived to instal previously diagnosed and ordered parts. R/R spark module and tested unit. Operational test good. No gas leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Liberty Hill, TX 78642
Gerry C
Job Details: 08/08/2022
Arrived to inspect no heat. I entered service test mode and found F5E1 and F7E1 stored and proceeded through testing. The heater did not have any current draw during the heater engagement phases of test mode and I removed the unit to test. The heater showed OL. R/R heating element and unit began working as designed. Discussed detergent with CX. Operational test good. No leaks observed during service.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Leander, TX 78641
Gerry C
Job Details: 08/08/2022
"Arrived to instal previously diagnosed and ordered parts. Prior to part installation I inspected the unit and found the microwave oven spacer (required with this install- 17 5/8 cutout) was not installed and the microwave chassis was allowed to sit on the interior cabinet floor divider, which cannot handle the weight of the unit. This causes the chassis to tilt back because the front is supported by the cabinet facing boards that can support the weight and the inner floor sags, causing the upper sides of the chassis to deflect in. The deflection caused the upper vent to bend and in the case of this unit, the sides, adjacent to the door, warped slightly as well, causing the door switches to not actuate unless the door is pressed on. The unit actually heats perfectly, if the door is pressed and it is due to the original installation. I contacted the MFG tech line, tech Robert and advised of my findings. File# 7734297377. I advised the CX of my findings and they will need to contact the builder to have the issue corrected and if any further issues persist, they will contact us."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS2
Near Andice, TX 78628
Lou
Job Details: 08/08/2022
"Arrived on site to inspect venthood light not functioning on low setting. Upon further inspection, the builder met us at the home and advised that the light functions now. I found the bulb to be a LED and recommended they use a regular bulb in the unit. Also found the on low setting, the bulb produces a hertz flicker and goes away on high setting. I explained to the builder why the hertz flicker occurs. Job completed."