Service History 8

We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Buda, TX 78610
Robert
Job Details: 09/09/2021
Arrived on job for complaints of broken striker. Confirmed damage striker. Will need striker to complete. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Round Rock, TX 78665
Tommy
Job Details: 09/09/2021
Arrived onsite for previously diagnosed parts. Upon arrival found unit triple vale was damaged ordering. Office to reschedule upon arrival of parts.; ordrng 1 W11495416 (Triple valve)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Austin, TX 78731
David
Job Details: 09/09/2021
Arrived on site to install new fill tube with heater to resolve severed wires on heater. Replaced fill tube and heater and retested. Verified unit cycling as designed. Taped wires with head tape to keep it from drooping. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS0
Near Bastrop, TX 78602
Matthew
Job Details: 09/09/2021
Arrived onsite to replace previously diagnosed parts. Replaced main harness. Tested all cooktop burners and oven functions. Unit is functioning properly. Job complete
We serviced a
GE REFRIGERATOR
Model GSE25ESHBSS
Near Round Rock, TX 78664
Wesley
Job Details: 09/09/2021
"Arrived onsite and found unit operating perfectly at time of service. Customer stated unit freezer will warm up for days at a time. But ice is constant. ; ordrng 1 WR55X11072 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Georgetown, TX 78633
David S
Job Details: 09/09/2021
Arrived on site for washer leaking water. We gained access to the checked over unit for any leaking hoses found no leaks. We put the unit into diagnostics and tested the both water valves found no leaks. We then tested the drain pump and found it working as designed and no leaks and drain tube. We did find that when the unit was designing the toilet would start to burble and backup with water. We advised customer to have a plumber come out to check the plumbing in the house to which she agreed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Andice, TX 78628
Jonathan
Job Details: 09/09/2021
Arrived on site to install previous diagnosed part. Found bracket support for control and no control on hand. Powered unit and tested voltage to control. Found voltage correct. Will need to return with control. Will return with panel control and clock on hand in case needed. All parts have same ETA. ; ordrng 1 W11184551 (panl-cntrl/ UI) and 1 W11333816 (CLOCK) and 1 W11342846 (CONTROL)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Bertram, TX 78605
David S
Job Details: 09/09/2021
Arrived on site to install previous diagnose parts. We installed the new UI and tested the unit it is working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Bertram, TX 78605
David S
Job Details: 09/09/2021
Arrived on site for dryer making a noise. We removed the dryer and washer from the closet and disassembled the unit. We found the motor housing rattling around in the dryer. We used sound dealing pad and reassembled the unit. We tested the unit and found it working as designed with no more noise. Job
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520AS0
Near Austin, TX 78728
David
Job Details: 09/09/2021
"Arrived on site to follow up on microwave that was not heating. Removed from cabinet and removed outer shell.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Belton, TX 76513
Tali W
Job Details: 09/09/2021
Onsite for oven light not turning on from UI panel and unable to cancel cycles. Svc pointer W11525554. Replaced UI panel. Tested. Informed customer to connect unit to WiFi and perform any needed updates. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78741
Jacob
Job Details: 09/09/2021
Arrived onsite for unit not completing cycles. Ran through diagnostics and got error code for ACU and MCU controls issues. Ordered parts. Office to reschedule. When replacing User interfaces and controls to follow W11498806 service pointer. ; ordrng 1 W11094978 (UI FASCIA) and 1 W11387680 (CONTROL )
We serviced a
GE REFRIGERATOR
Model TPS24BPCEBS
Near Austin, TX 78703
Luis
Job Details: 09/09/2021
"Arrived on site. Condenser fan running,cleaned coils found gap at corner of gasket due to door.
We serviced a
KITCHENAID VENTHOOD
Model KVWC956JSS0
Near Austin, TX 78737
Leonardo
Job Details: 09/09/2021
Arrived on site for the install of new switches. Installed 2 new switches and tested unit. Fan now working properly on all 3 speeds. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
Wesley
Job Details: 09/09/2021
Arrived onsite and found panel would be needed to repair glitching issues. Ordering console to repair. ; ordrng 1 W11296171 (Console)
We serviced a
KITCHENAID RANGE
Model KGRS807SSS00
Near Bertram, TX 78605
David S
Job Details: 09/09/2021
"Arrived on site for THE OVEN LATCH IS NOT STAYING LOCKED--ITS NOT CLOSING PROPERLY AND THE LIGHT WONT GO OUT.we gained access to the unit and put it in diagnostics and proceeded to test the door latch found that it was not responding. We then gained access to the latch itself and found that the latch solenoid had failed. We replaced door latch and tested unit, unit working as designed.
We serviced a
KITCHENAID DISHWASHER
Model 665.13873K603
Near Belton, TX 76513
Tali W
Job Details: 09/09/2021
"Onsite for dishwasher leaking. On arrival, found evidence of water leaking and damage to exterior wall and base boards that surround dishwasher. Found no evidence of any leaks from the sink or disposal. No errors in diagnostics. Ran multiple diagnostic cycles to check for leaks. No obvious leaks found, but insulation on bottom of dishwasher was soaked with water. Checked leveling, water inlet, valve, drain pump, heating element seals, sump, and couldnt find direct cause of leak. Found bottom door seal slightly raised on left hand side, which could cause splashing during wash cycle and water to go outside of tub. Also, some hard water evidence found on door gasket. Ordering gasket, bottom door seal, sump assy, owi sensor, and heating element seals. AUTHO. Office to reschedule. ; ordrng 1 WP8268937 (Bottom door seal) and 1 W11196317 (Gasket) and 2 WP717273 (Heating element seals)s"
We serviced a
ROPER DRYER
Model RED4440VQ1
Near San Marcos, TX 78666
Noah D
Job Details: 09/09/2021
"Arrived on site to inspect unit for not spinning when started. Upon inspection found the unit was spinning but no movement was seen due to the belt being broken, replaced belt and all functions returned. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78717
Taylor M
Job Details: 09/09/2021
"Arrived on site to diagnose dishwasher with intermittent issues on the console, upon arrival the customer informed me that the units leds are going out on the console and you cant determine what cycle you are running. I gained access and found the connectors are well seated, the panel UI is faulty, I gained access and removed the panel UI and replaced it. I put the unit into a diagnostics cycle and found no fault codes and that the unit is operating properly as designed. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JS0
Near Kyle, TX 78640
Robert
Job Details: 09/09/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNS05
Near Austin, TX 78704
Kevin
Job Details: 09/09/2021
"Arrived on site and inspected refrigerator and found power to evaporator fan is intermittent, harnesses to freezer are corroded, control board is losing power and beeping intermittently.
We serviced a
GE DRYER
Model GTD65EBSJ3WM
Near Austin, TX 78729
Taylor M
Job Details: 09/09/2021
"Arrived on site to diagnose dryer with no power, upon arrival I checked polarity and voltage at the wall and found none, I gained access to the breaker box and found the breaker is on but no power is going to the receptacle. I informed the customer of my findings and that they need to have an electrician come and inspect the breaker and receptacle to restore power. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Del Valle, TX 78617
Jacob
Job Details: 09/09/2021
Arrived onsite to replace the crisper drawer. Replaced part. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Del Valle, TX 78617
Jacob
Job Details: 09/09/2021
Arrived onsite for unit not heating. Looked at the unit and found that the capacitor was burned up along with the diode p. Replaced both parts. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Wimberley, TX 78676
Andrew
Job Details: 09/09/2021
"Arrived on site to replace previously diagnosed control and valve. Replaced parts, tested unit. Unit is now working as designed. No leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Bastrop, TX 78602
Matthew
Job Details: 09/09/2021
"Arrived onsite to replace previously diagnosed part. Replaced console. Ran diagnostics and found stored error code- Load in drum during clean wash, off balance load, over suds, communication error with panel. Ran test cycle and all passed. Notified customer of correctable errors. Unit is functioning properly. Job complete"
We serviced a
IKEA DISHWASHER
Model IUD8555DX2
Near Austin, TX 78757
Scott
Job Details: 09/09/2021
"Arrived on site for dishwasher leaking . Ran diagnostics and found leaking from sump. Replaced sump, reran diagnostics. New sump is leaking . Reordering sump . Call to set return ; ordrng 1 W10902326 (Sump and motor) and 1 W10584472 (Valve to sump hose) and 2 WP489503 (Clamp)s"
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Georgetown, TX 78628
Jonathan
Job Details: 09/09/2021
"Arrived on site for dishwasher powering on. Inspected unit and work area. Found no response from UI or lights. Measured voltage to UI and found correct voltage. Found failed UI. . Removed failed UI and installed new. Tested operation. All tested good, no water leaks detected during service. Paid in full on credit card."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Driftwood, TX 78619
Robert
Job Details: 09/09/2021
Arrived on job for complaints of frost icemaker leaks. Found the funnel blocked with ice causing water to spill out. Removed blockage and test.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHW0
Near Austin, TX 78745
Leonardo
Job Details: 09/09/2021
"Arrived on site to install previously diagnosed parts. Installed new hose, drain hose, and sump and motor. Tested unit, working properly and no leaks detected at this time.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Austin, TX 78758
Scott
Job Details: 09/09/2021
Arrived on site for pants stuck under agitator . Removed agitator and got pants out . Couldnt find any defect on agitator. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Hutto, TX 78634
Tommy
Job Details: 09/09/2021
Arrived onsite for previously diagnosed parts. Replaced drawers and UI job Completed.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Taylor, TX 76574
Tommy
Job Details: 09/09/2021
Arrived onsite for previously diagnosed parts. Upon arrival drained water using shop vac. Replaced control and drain pump and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Leander, TX 78641
Cliff
Job Details: 09/09/2021
Arrived on site to diagnose a microwave/oven combo that has a microwave that is not heating. Found magnetron and inverter shorted and replaced both parts. Microwave acu was not needed and all is working properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78731
Kevin
Job Details: 09/09/2021
"Arrived on site send washer into a diagnostic cycle I did not find any leaking. Also ran the entire quick wash cycle and did not find any leaking. Could not duplicate customers experience during service call.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF5
Near Dripping Springs, TX 78620
Robert
Job Details: 09/09/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA25ILSS02
Near Round Rock, TX 78665
Tommy
Job Details: 09/09/2021
Arrived onsite for previously diagnosed parts. Replaced diffuser and door cam and tested unit operating job Completed.
We serviced a
WHIRLPOOL OVEN
Model RBS305PVS00
Near Austin, TX 78737
Leonardo
Job Details: 09/09/2021
"Arrived on site for complaints of oven not working properly, not heating. Found display working, heating element screws out. Customer has lock on outside main breaker box and was unable to open it. Need power to be off to be safe to pull out and diagnose. Advised customer to try and remove lock and call back to make another appointment.
We serviced a
MAYTAG DRYER
Model MEDB850YG2
Near Austin, TX 78717
Taylor M
Job Details: 09/09/2021
"Arrived on site to diagnose dryer with a broken catch, upon arrival I found that the latch is fine but the catch is completely broken, I repaired the unit and the latch and catch are now operating properly as designed. I instructed the customer to look into getting the vents cleaned as well due to excessive lint. Job complete."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS245GX0
Near Austin, TX 78732
David
Job Details: 09/09/2021
"Arrived on site to diagnose dishwasher that was popping breaker when in use. On arrival breaker was tripped. Checked wiring on unit and found all wiring good. Unplugged unit and reset breaker. Breaker tripped again. Breaker for circuit is failed. I ran the unit on an extension cord and it passed diagnostic with no issues. The wash motor sounds like it is rumbling a little. Advised to clean with affresh, and follow up if motor gets louder or failed. Call complete, no water leaks found."
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAS0
Near Wimberley, TX 78676
Andrew
Job Details: 09/09/2021
"Arrived on site to test unit for leaking. Found leveling of unit had been messed with and was leaning extremely forward causing water to leak from front side. Leveled unit, no leaks detected. Job complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS00
Near Austin, TX 78746
Luis
Job Details: 09/09/2021
"Arrived on site for no ice. At time of visit ice in bin,ran diagnostics found loose connection at bin thermistor secured harness to connection unit passed all other diagnostic test"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Bastrop, TX 78602
Matthew
Job Details: 09/09/2021
Arrived onsite for lint screen not sitting properly. Upon inspection found faulty lint duct. Replaced duct. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Kayman
Job Details: 09/09/2021
"Arrived onsite for dishwasher still not complete it cycles. Upon inspection I found F9E1 F10E2 F8E2 stored in the unit. I took off the outer door panel and inspected the controls. I did not see any visible shorts or breaks in the harness. The unit went through diagnostics as designed washed and drained. I monitored the amp draw during the wash cycle and the unit never exceeded specifications for amp draw. I found a service pointer related to the heater and the symptoms sound similar to this situation. I am ordering the vent wax motor, main control, drain pump, inlet valve, and heater assembly for return visit to complete the repair. Office to R/S due to part availability. ; ordrng 1 W11410066 (Control) and 1 W11537778 (Heater) and 1 W11416460 (Vent motor) and 1 W11434044 (Inlet valve) and 1 W11084845 (Small harness) and 1 W11084863 (Main harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78749
Brandon
Job Details: 09/09/2021
"Arrived on site for customer complaint of error codes and unit not cleaning, found water in drip pan causing float switch to activate drain pump, found error codes F8E4, f9e2, fae2 in diagnostic mode. Found failed drain pump, failed vent motor causing leak. Ordering drain pump and vent. ; ordrng 1 W11416460 (Vent) and 1 W11545539 (Vent gasket) and 1 W11497943 (Drain pump)"
We serviced a
FRIGIDAIRE OVEN
Model FGFL67H8B
Near Austin, TX 78745
Leonardo
Job Details: 09/09/2021
Arrived on site to test unit for door coming apart. Found door handle coming apart secured door handle to door test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78735
Luis
Job Details: 09/09/2021
"Arrived on site for light issues. Diagnosed a defective freezer led module,replaced defective led module in freezer section all leds working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78728
Taylor M
Job Details: 09/09/2021
"Arrived on site to diagnose dishwasher with broken gasket or seal, upon arrival I found that the gasket had come out with less than half of the gasket remaining in place, I gained access and removed it and replaced the faulty gasket for a new one, I tested the racks and verified the new gasket is staying in place, the unit is operating properly as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Salado, TX 76571
Tyler
Job Details: 09/09/2021
Arrived on site for refrigerator with damaged grill cover above door. Upon arrival I confirmed complaint and then installed new grill. Unit now functioning as designed call complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Georgetown, TX 78628
Jonathan
Job Details: 09/09/2021
"Arrived on site for ice machine having ice buildup under evaporator tray after running cleaning cycle. Inspected unit and work. Removed ice with steamer, found ice ball significant large and most likely not from a sealed system failure. Performed diagnostics mode and ran all components. Found very low water pressure from inlet valve. Found good frost pattern and no leaks from tubing. Will need to replace inlet valve. Removed failed valve and installed new. Performed diagnostics mode and tested operation. Found water flow to reservoir good. All other operations tested good, no water leaks detected during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Buda, TX 78610
Luis
Job Details: 09/09/2021
"Arrived on site for cooling complaint. Temp in freezer reading 36? found fresh food evaporator incased in ice,defrosted fresh food evaporator,ran diagnostics test 4 found during cooling test unit kicked itself out of diagnostics,called tech support ran test with tech support checked harness found broken wire at liner harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78703
Kevin
Job Details: 09/09/2021
"Arrived on site and inspected refrigerator and found freezer door and left front foot have been damaged by delivery team. new ones will be needed. informed customer of possible wait time for door. .; ordrng 1 W10515763 (Left foot) and 1 W11377261 (Freezer door stainless) and 1 W10714545 (Door gasket)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB2
Near Pflugerville, TX 78660
Wesley
Job Details: 09/09/2021
Arrived onsite for burnt out diode. Repaired unit. All checks good. Unit is now operating as designed.
We serviced a
MAYTAG FREEZER
Model MZF34X20DW03
Near Austin, TX 78730
David
Job Details: 09/09/2021
Arrived on site to examine refrigerator with crack in liner. Found 1 hairline crack on bottom of unit. Used repair kit and applied epoxy to unit. Advised customer will take 24 hours to cure. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Georgetown, TX 78633
Lou
Job Details: 09/09/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker had failed in the middle of a harvest. I inspected the harness at the bottom left corner and all wiring looked good. I found the harness bracket under the unit was badly bent up. I adjusted the bracket (photos). I tested voltage to the ice maker and its getting voltage. I removed and replaced the ice maker and as soon as I plugged it in, it began to harvest. When I barely moved the FC door, the ice maker stopped in the middle of the harvest. I checked the harness at the bottom hinge again and found some of the wiring to have bends in them and the protective covering was white. While checking the harness, I moved it and the ice maker began to harvest then stopped. I advised the customer of my findings. I am ordering the FC door SS and CNOTE-RESEARCH HARNESS BRACKET. Office to schedule return service when the parts arrive. No water leaks observed during service.; ordrng 1 LW11202405 (Left FC door SS) and 1 CNOTE (RESEARCH HARNESS BRACKET LOWER LEFT CORNER)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Leander, TX 78641
Cliff
Job Details: 09/09/2021
Arrived on site to diagnose a range that has oven not heating consistently. Found ignitor not always firing and replaced it. Burner is also hindering performance. Reordering ignitor in case needed and ordering burner.; ordrng 1 WP9758078 (Burner) and 1 WP9758079 (Ignitor)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Lakeway, TX 78734
Leonardo
Job Details: 09/09/2021
"Arrived on site for complaints of dishwasher no power. Checked voltage at the wall, junction box, and the main control. All voltage good. Installed new control and power to unit was restored, but console still not responding. Installed new console and tested unit. All functions working properly, no leaks detected at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pflugerville, TX 78660
Wesley
Job Details: 09/09/2021
Arrived onsite and restored function of water dispenser and ice by performing hard reset on control. I advised customer on deli control water sensitivity. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Manor, TX 78653
Matthew
Job Details: 09/09/2021
Arrived onsite for washer not spinning clothes. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and all passed. Ran individual agitation and spin test and passed. Found that customer was using soaking cycle and was not hearing the agitation. Instructed customer on cycle selections. Unit is functioning as designed. If symptoms persist recommend replacing control . Job complete
We serviced a
WHIRLPOOL RANGE
Model KCGS550ESS01
Near Leander, TX 78641
Kayman
Job Details: 09/09/2021
"Arrived onsite to install previously diagnosed parts. Upon arrival there was food being cooked on the cooktop. I was able to remove the center burner and replace it with new, the grates are too hot to remove so I left the new grates with the customer. I tested the unit and it is working as designed. Center burner working. No gas leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Pflugerville, TX 78660
Wesley
Job Details: 09/09/2021
Arrived onsite and found unit is operating as designed. Customer stated there was sometimes a zapping sound when the microwave first starts heating. Advised that the sound can be normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS06
Near Bastrop, TX 78602
Matthew
Job Details: 09/09/2021
Arrived onsite for refrigerator leaking. Upon inspection found leak being caused by frozen drain line. Disassembled freezer compartment to access drain pan. Thawed ice buildup. Unit would not drain. Pulled fridge and accessed drain tube. Tube was clogged. Removed debris and cleaned. Tested and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Leander, TX 78641
Cliff
Job Details: 09/09/2021
"Arrived on site to diagnose a cooktop that is not functional. Found cracked knobs, missing grommets, and shorted infinite switches. All parts need to be replaced to complete repairs. Office to set return appointment. ; ordrng 4 WPW10293874 (Grommet)s and 4 W11418244 (Knob)s and 1 W10857622 (Rf switch) and 1 W10843843 (Lr switch) and 2 W10911303 (Lf and rr switches)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Spicewood, TX 78669
Brandon
Job Details: 09/09/2021
"Arrived on site to replace sealed system leak, I replaced RC evaporator, compressor, filter drier, and coupler. After replacing and recharging unit, the cooling tested good. Found freezer light switch covered in water and corrosion, found failed switch, ordering switch. ; ordrng 1 W11289496 (Switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Taylor, TX 76574
Tommy
Job Details: 09/09/2021
Arrived onsite for refrigerator broken holder. Upon arrival found right side of holder cracked. Ordering holder. Job Completed.; ordrng 1 W11368751 (Holder)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, TX 78744
Jacob
Job Details: 09/09/2021
"Arrived onsite for unit still not draining. Checked the voltage going to the pump and found 120v was good. But the pump would not drain for quite some time and then randomly would start draining. Let customer know that once again the drain needs to be replaced but was not sure still since the drain did work again. The drain motor would get hot before running and if customer keeps running it as it is, the control may get messed up during cycles. Let customer know that if not just the drain may need to replace the control at the same time. To the unit. Spoke with PR. No issues at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Georgetown, TX 78626
Lou
Job Details: 09/09/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the heating element and main control failures, I removed and replaced both parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Dripping Springs, TX 78620
Robert
Job Details: 09/09/2021
Arrived on job to replace previously diagnosed part. After replacement test operation.
We serviced a
KENMORE WASHER
Model 110.285327
Near Austin, TX 78726
David
Job Details: 09/09/2021
"Arrived on site to diagnose washer that was not properly filling and running. Customer says at times when it would fill it would stop and just drip out. I checked the hot and cold valves and found the hot valve is sticking and just dripping and not properly flowing. Ordered valve. ; ordrng 1 WP3979346 (Valve)"
We serviced a
WHIRLPOOL OVEN
Model RBD305PRB00
Near Burnet, TX 78611
David S
Job Details: 09/09/2021
Arrived on site to install previous diagnose part. We gain access to the upper bake element and replaced it with new. We tested the unit and it is now working as designed.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Meridian, TX 76665
Jonathan
Job Details: 09/09/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced Control Inc tested the unit. The unit begin to work as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Spicewood, TX 78669
Brandon
Job Details: 09/09/2021
"Arrived on site to replace parts for leaking dishwasher; ordrng 1 W10861745 (Tube feed)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Canyon Lake, TX 78132
Noah D
Job Details: 09/09/2021
"Arrived on site to inspect unit for not defrosting normally, upon inspection found the unit defrosted and ready to have control replaced, changed out control and tested. All functions worked. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near New Braunfels, TX 78132
Noah D
Job Details: 09/09/2021
"Arrived on site to inspect fridge for not illuminating lower cab, upon inspection found the module in freezer out, the connector separated and was stuck in insulation. All functions returned. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Fischer, TX 78623
Andrew
Job Details: 09/09/2021
"Arrived on site to test unit for no responding, tested unit found L1 in junction box was shorted out, cut burnt wire, reattached, tested unit, unit unit now working as designed, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near New Braunfels, TX 78130
Noah D
Job Details: 09/09/2021
"Arrived on site to inspect unit for not closing normally due to a broken latch, upon inspection found the units strike broken, replaced strike and tested. Complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS1
Near Spicewood, TX 78669
Brandon
Job Details: 09/09/2021
"Arrived on site for customer complaint of unit not making ice, found failed reservoir drain pump, and sealed system leak. Ordering compressor, evaporator, filter drier, coupler, and drain pump. ; ordrng 1 W10218037 (Evaporator) and 1 W11542868 (Reservoir pump) and 1 W10536005 (Compressor) and 1 W10843121 (Non UI drier) and 1 W11506635 (Coupler) and 1 Cnote (SS tech/2 hour job) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Andice, TX 78628
Jonathan
Job Details: 09/09/2021
Arrived on site for microwave door damaged. Inspected unit and work area. Identified dent on front of door panel. Removed failed door and installed new. Tested door and microwave operation. All tested good.
We serviced a
WHIRLPOOL FREEZER
Model WRF560SEHZ00
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/09/2021
"Arrived on site to test unit for ice buildup in unit ice bin, tested unit found ice maker popped off, ice maker was still running its cycle, but water was collecting in ice bin, replaced ice maker, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
GE MICROWAVE
Model PVM9179SF1SS
Near Austin, TX 78729
Taylor M
Job Details: 09/09/2021
We serviced a
GE MICROWAVE
Model PVM9179SF1SS
Near Austin, TX 78729
David
Job Details: 09/09/2021
Arrived on site to follow up on microwave that was not heating or starting. Removed from cabinet and replaced interlock holder and retested. Found one of the interlocks had melted causing the failure. Retested with new interlocks and verified unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Elgin, TX 78621
Matthew
Job Details: 09/09/2021
Arrived onsite for refrigerator filter not coming out. Upon inspection found housing ejector popped out of place. Disassembled housing. Reassembled and secured ejector. Tested unit and is functioning properly. Replaced filter for customer and purged water line. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
Wesley
Job Details: 09/09/2021
Arrived onsite and repaired unit by replacing the console. Unit is now operating as designed. Customer will set up WiFi to allow for proper updates.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Liberty Hill, TX 78642
Cliff
Job Details: 09/09/2021
Arrived on site to diagnose a refrigerator with loose handles. Found rc door handle not fully attached and remounted it properly. All is working properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS00
Near Austin, TX 78722
Luis
Job Details: 09/09/2021
"Arrived on site for cooling complaint. Pierced low side pressure reading +30 diagnosed a defective compressor,replaced compressor assembly vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78737
Leonardo
Job Details: 09/09/2021
Arrived on site for install of new door latch. Installed new latch and tested unit. Oven light now turning on and off as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Georgetown, TX 78626
Lou
Job Details: 09/09/2021
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to remove and replace the door outer glass. The part sent with me was damaged inside the box, but the part was not needed. I found the retainer clips, that hold the glass in lace at the bottom the door, were loose and needed to be adjusted and tightened. Also found the screws holding the hinges in place were loose. I adjusted the clips and tightened and tightened the hinge screws and tested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Georgetown, TX 78628
Jonathan
Job Details: 09/09/2021
Arrived on site for refrigerator lights not working and gasket torn. Inspected unit and work area. Measured voltage to LED control and found 120 AC volts going to control and 0 volts DC going out. Removed failed module and installed new. Found RC middle module failed. Removed failed module and installed new. Found left side of RC and FC lights not working. Will need to replace module and right RC door gasket. Customer requested to replace left side as well..; ordrng 1 W10600741 (RIGHT DOOR GASKET )
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/09/2021
"Arrived on site to test unit for leak, tested unit found water lines extremely loose, tightened water lines, tested unit, unit now working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78748
Brandon
Job Details: 09/09/2021
"Arrived on site for customer complaint of error code, found over temperature error code, found sensor out of range, I replaced sensor, unit tested good. If problem continues, will need control."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Kayman
Job Details: 09/09/2021
"Arrived onsite for dishwasher not operating. Upon inspection I found no error codes stored in the system. I found the spray arm had been upside down and resting on the heater at some point and burned through the spray arm on 2 sides. The heater also looks damaged because of this. I ran diagnostics and found all functions passed. I found the track stops had broken off and one of the toe kick retainers was damaged and not securing. I will order and return with the heater, lower spray arm, both stops, and retainer to complete the repair. Office to R/S due to part availability. ; ordrng 1 W10518394 (Heater) and 2 WP8565925 (Stop)s and 1 WPW10491331 (Lower spray arm) and 2 WPW10503548 (Retainer)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Mustang Ridge, TX 78610
Robert
Job Details: 09/09/2021
Arrived on job for complaints of no cooling. Found control not sensing thermistor. Replaced control. After replacement test operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Cedar Park, TX 78613
Kayman
Job Details: 09/09/2021
Arrived onsite for refrigerator not cooling. Upon arrival I found the units control has 2 lines through it and it is not responding. All interior lights are on but no compressor or fans. I attempted to put the unit into service diagnostics and could not. I cycled power and tried again. Still no function to the control. I pressed the water dispenser and found it would engage. I called techline to provide assistance on the situation SR#7731706331 he advised to check incoming voltage to the jazz board and if there is 120Vac to replace the jazz board. I confirmed voltage to the jazz board.After programming all fans came on and then compressor. I waited and could feel cold air coming out of the vents in the FC. I advised the customer to monitor the unit over the next 24 hours. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED85HEFC1
Near Buchanan Dam, TX 78609
David S
Job Details: 09/09/2021
Office to reschedule when we have part. ; ordrng 1 W11537215 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Waco, TX 76712
Jonathan
Job Details: 09/09/2021
Arrived onsite for a washing machine that has a broken dispenser switch. Inspected unit and work area. Found the bezel broken off the dispenser switch. Will need new bezel and possibly faucet switch for return. Spoke to SR and she ordered the bezel.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GVEXVD00
Near Austin, TX 78736
Luis
Job Details: 09/09/2021
"Arrived on site. Installed bail arm correctly to icemaker housing. Customer wants both paddles and grill replaced ordering paddles,grille and bracket incase needed parts ; ordrng 1 WP2255431B (Disp arm) and 1 WP2255432B (Arm disp) and 1 WP2206671B (Grille) and 1 WP2180226 (Bracket)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Pflugerville, TX 78660
Wesley
Job Details: 09/09/2021
Arrived onsite and found washplate seized and unable to remove using the dryer belt method. customer still using washer. Ordering washplate and tub and gearcase and returning with basket. Office to reschedule. ; ordrng 1 W11219115 (Tub) and 1 W10752283 (Wash plate) and 1 W11454734 (Gearcase)
We serviced a
MAYTAG DRYER
Model WED4850HW0
Near New Braunfels, TX 78132
Noah D
Job Details: 09/09/2021
"Arrived on site to inspect unit for not closing normally, upon inspection found the units backing missing and screws gone. Ordering new parts. Office to reschedule ; ordrng 1 Researchforbackingpiece (Research) and 4 W10704731 (Screw)s and 1 W11252547 (Clip) and 2 WP487240 (Screw)s"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Hutto, TX 78634
Tommy
Job Details: 09/09/2021
Arrived onsite for washer tripping breaker. Upon arrival found control slightly burned out. Couldnt get unit to repeat error. Ordering control. Motor and pump as well.; ordrng 1 W11556727 (Control) and 1 W11399437 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/09/2021
"Arrived on site to install previous diagnosised RC evap motor with thermistors, drip pan and motor support, installed parts, tested unit, unit working as designed