"Arrived on site for clicking noise. Powered cycled unit compressor and fans powered on no odd noise,tested damper operation no odd noise,compressor has an inverter clicking wouldn't come from start device,customer described noise,replaced the main control due to possible clicking noise from relay. Powered unit on compressor and fans powered on no odd noise. Used w11455229"

"Arrived on site to diagnose dishwasher with start button not responding. Tested unit and confirmed the unit would not start. Accessed the control area and found the main control board to be shorted, causing the start button to be inoperative. Proceeded to replace the control board with the part provided; however, upon opening the box, found the incorrect control board was shipped. The correct control board required ends in part number 3481, but the part received ends in 3480. Unable to complete repair at this time. Correct part will need to be reordered. Office to reschedule once proper part is received.; O-emld tckt"

"Arrived on site for refrigerator WRT511SZDM04 leaking from icemaker. Examined unit and found FC had ice everywhere from leak. Examined and found the fill tube extension for the ice maker was shoved against the fill cup, and not seated inside it. Removed ice maker and seated fill tube extension in proper location. Removed ice from shelf and ice bin. Opened doors and unplugged unit. Advised Stevie to leave the unit unplugged for a day to let the ice melt down. Unit working as designed. Repair completed. No one on site to sign for ticket."

Arrived on site 2ith parts ordered for cooktop clicking when it's not supposed to. Removed cooktop top. Replaced ignition switch and ignition module. Verified operarion. Call complete. W11693498

Arrived on-site for unit not cooling after previous repair. Exposed compressor and evaporator compartment to check for leaks but found none. Frost only on cap tube and bottom 2 coils. Ran pressure test and found low on refrigerant. Spoke to PR. With no sign of leak recommended vacuuming system down and recharging. Ran 15 min vacuum and recharged. Also found suction line at evaporator was pinched. Tried moving line to allow a wider opening (took pic).Ran unit and Frost pattern improved. Customer will monitor. Job complete

Arrived on site for washer always running the drain. As soon as i plugged in washer the drain started. Canceled and found F3e1. Accessed control and found the wiring is good and pressure hose is clear. Replaced main control. Recalibrated and ran automatic test cycle. All working properly. Call complete.

"Arrived to 1014 for unit getting stuck on cycle intermittently. Upon arrival, found drain hose not zip tied. Maintenance will need to secure drain hose. Continued to run diagnostics and found no issues. Found no stored error codes. Suspension is good and unit is leveled. Tenant not home to discuss detailed symptom. Upon closer inspection, found wet lint stuck on the drum. Picture attached. Suspecting bath mats are being washed, which will cause unbalance issues. Instructed maintenance to speak with customer if that is the case. Unit is functioning as designed. No water leaks detected at this time . No parts replaced"

Arrived onsite for washer not starting. Customer stated the press and hold to start is intermittent and she'd have to open and close the door to get it to work. Verified the door switch is operating as designed and no errors for the door. Spoke with PR and diagnosed a failing UI. A 2 man is required for the repair as it is a stacked unit. Office to RS for 2 man for ui replacment. No parts.; ordrng 1 1 (2man)

"Arrived to 1304 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site to diagnose washer MVW4005SW0 making noise. On arrival customer clarified that they feel the unit is excessively noisy when running, especially spinning. I tested the unit through all functions I cluding high speed spin with towels in the unit. All noise and vibration is normal for this unit. Unit is not walking, or excessively slamming. Advised customer unit is light weight / light duty and does make some noise. No repair needed. No water leaks observed."

"Arrived on site to diagnose washer Wfw72hedW0 that is making a flapping sound. Customer said it was there 3 or 4 cycles, then went away. I ran the unit and hand spun the tub, and I could hear slight sloshing / possible rubbing on the basket. The source sounds like it may be internal to the tub and basket assembly, and is not anywhere we can reach. If something is stuck between tub and basket it will have to move into the trap to be removed, or should this cause unit to fail we would need a tub replacement. Unit is working fine, no cycles have been affected. Customer will follow up with additional details should issue get worse. Call completed."

"Arrived on site to test unit for not working properly, customer stated that takes to long to cook in oven, tested unit found all components activating and working properly, unit is connected to WI-FI, unit is getting up to temp and keeping good temperature, advised customer to try using the pantry setting and different rack places when baking cooking to see if times improve, at this time unit is running as designed job complete no parts installed"

"Arrived on site for refrigerator WRFF3236RZ00 with flickering lights / light out when RC door is opened. I tested the unit and found the right RC door switch has failed or has a bad connection, and has to be flicked or tapped to get the lights to work. Ordering door switch. Set return for 1/7. ; schdld next appmnt for 1/7 WED !"

"Arrived on site to test unit for no ice production, tested unit found bin empty also the ice maker ice maker is turned off, turned ice maker on and advised customer to always check the switch on the ice maker because at times ice cubes can accidentally turn it of, unit is now running as designed no leaks detected job complete no parts installed"

"Arrived to 2234 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site for refrigerator not making enough ice, found freezer temp at 3f. Ref at 36f. Icemaker mold has water as if has just cycled. Ran optics test and got no blinking light. Verified 126v to emitter. Will need new optics and icemaker. Reset for wed am.m; ordrng 1 W11629974 (Optics)"

"Arrived to 2328 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site for refrigerator not making any ice. Found temps at -1f and 35f. Test 56 shows e5. Found tray is filled with ice. Ran harvest. Icemaker making noise, found ice fan is working. Saw evidence of small cubes indicating water valve issue. Replaced icemaker and valve. Found the fill tube heater was in bad shape. Replaced fill tube heater as well. Call complete."

Arrived on site for upper convection lower gan making noise. Customer said he was able to move it. Attempted to remove cover but the screws threaded out. Attempted to remove the blade but it also seem to be rusted and doesn't move. Blade bends before nut comes off. Will need to be cut off. Contacted PR. Returning tech will need a Sawzall or die grinder to remove blade. Advised customer office will contact them. ; ordrng 1 W11313747 (Baffle convection) and 1 W11301887 (Blade) and 2 W10794042 (Blade nut)s and 4 Research (Convection cover screw)s

Arrived on site for ice machine not dispensing. Customer also says the door doesn't close right. It slams shut. Found right side door is not lifting. Will need door closer. Found ice maker does not dispenser properly. Found the ice tray keeps getting off line. Ordering new container. Reset for wed am. ; ordrng 2 WP12028505AP (Door closer)s and 1 W11185686 (Ice container)

"Arrived on site for oven not turning on. Customer says it has been tripping the breaker. Removed oven from wall. Checked continuity through all heating elements and thermostat. No shorts found. Attempted to rest breaker to test voltage but breaker trips again 1-2 sec after reset. Went back in to console troll board and removed all high voltage wires. Bk, bl, rd, wh, wires and hanress all removes. removed ground wire off screw. Oven isolated away from power. Attempted to reset and it still doesn't reset. Advised customer issue is in the wiring or breaker coming to the house. Call complete."

Arrived on site for microwave not heating. During test microwave worked properly. Custk er had video of microwave making a buzzing noise and then doesn't heat. Confirmed nosie. Replaced capacitor and diode. Verified operarion. Call complete.

"Model WOES3030LS01. Customer stated that when using the oven on bake, it would trip the breaker. Found the oven was on; customer had reset the breaker and removed the ground wire from the oven and frame. Set oven to 350? on bake. After about 3 minutes, it tripped the breaker. Reset the breaker and ran the oven again to 350? with amp meter attached to line one. Oven ran at 350? and did not trip the breaker. Set the oven to 450?; oven ran to 450? and did not trip. Reinstalled the ground wire and ran the oven back to 450? again; did not trip the breaker. Voltage to bake element was two hundred thirty volts.Ummed out both bake and broil.Elements and they omned out to 18.7k ohms, which is well within specs.Welter's oven, is correct.Amp draw was about 15.5 amps, which is normal.Amp draw. Possible that customer did not reset the breaker fully, which could have caused the trip. Contacted Whirlpool safety; documented all findings. Whirlpool advised that if the problem persists, customer needs to contact the manufacturer to move the circuit box from outside the house to inside and replace the GFCI. Set oven to 450?. Advised customer to set cook time for 1 hour, let the oven run for 1 hour, and use the oven as much as possible to help burn in the breaker. Oven is working as intendedCase #21861561"

"Dishwasher MODEL WDT550SAPZ0: Removed and replaced console. Tested unit, but it still would not power up. Checked voltage at outlet: 120 volts. Checked voltage to control board: no voltage. Possible issue with power cord or junction box. Ordered power cord assembly and main harness just in case. NO WATER LEAKS OBSERVED DURING SERVICE; ordrng 1 W11696044 (Power cord) and 1 W11693640 (Harness)"

NTW4516FW3 verify that the cold water valve was making allowed screeching.Noise when activated removed and replaced water valve assembly ran washing machine through auto.Test cycle on both valves and valve sounded.Normal washing machine is working as intended.No leaks detected at times of service. Part w11210463

"Customers stated that the wash machine would sometimes drain and sometimes wouldn't, and then would you sit there on occasion?Randagnostics found f nine e one drain pump fault code and f two e one stuck key fault code put unit into component activation test, and the user interface stopped responding unplugged.The unit plugged the unit back in went to start a cycle and cancel a cycle.The user interface stopped responding again.Ordering user interface and we'll replace control board on return visit; ordrng 1 W11478519 (Panel UI)"

"Verify pressure switch fault and drain pump running continuously.Removed and replaced control board and recalibrated.Washer, washing machine is working as intended. Part w11607637"

Verify that the dispenser was not dispensing. Ice removed auga motor and found the wire to the aqua motor was completely corroded and rusted and broken only way to fixIs to order a new door customer? So they don't want to order a new door if they had already done that. A couple years ago. Gave customer estimate on repair and customer declined repair. Job complete

Arrived for previously diagnosed parts. I replaced the W11683480 Control and WPW10653840 latch and tested unit. Unit operates as designed and start button now functions. No leaks. Call complete.

"Arrived on-site for washer NTW4516FW4 not completing cycle. Unit was in the living room, customer relocated. I was able to get into diagnostics.However, the drain pump would run continuously. Did confirm error for pressure system failure. Replaced control W11603811. Calibrated and tested unit. Unit is now functioning properly. Customer will monitor. Job complete"

Arrived onsite for unit not agitating. Customer stated overall they are not happy with washability. I found no errors and unit ran as designed. I explained to the customer that these new units operate differently compared to the old units. Customer stated they will reach out to customer service for a resolution as they aren't happy with the operation. Call complete. No leaks.

Arrived on site to apartment 7110 for dishwasher WDT550SAPZ00 to install previously ordered parts. Installed pump base W11690268 and 2 clamps W10783615. Test unit and is operating as designed. No leaks present. Job complete

"Arrived onsite for unit leaking. I found insolation that isn't supposed to be inside the door. Removed insolation and issue is still present. Found lower spray arm separated and replaced spray arm WPW10491331. Leak still occurs. For further testing I will need to order a glass door and W11540183 feed tube, W11607104 manifold, WPW10498900 Top arm, and W11252794 bottom door seal. Office to RS.; ordrng 1 W11540183 (Feed tube) and 1 W11607104 (Manifold) and 1 1 (Glass dor) and 1 WPW10498900 (Top arm) and 1 W11252794 (Bottom door seal)"

Arrived on site to apartment 2210 to install previously ordered parts. Replaced motor W11511154 and harness W11310055. Test unit and is operating as designed. Job complete

Arrived onsite for pump running constantly. Upon arrival I found the pump to kick on when plugged in and a F3E1 water pressure sensor failure present. Under S code S153EB I replaced the W11603810 CONTROL and tested unit. Unit now operates as designed. Call complete.

Arrived onsite for no ice. I found the temperature to be at 8 degrees and dropping in freezer. Customer stated the water dispenser is slow to dispense and overtime the icemaker stopped making ice. When I took the filter out I found the dispenser to operate as designed. I then ran a test cycle on the icemaker and unit filled with water. The issue is the filter is clogged and customer needs a new one. Customer understands and will get a filter. Call complete. No parts. No leaks.

"Arrived on site for dryer WGD4815EW4 with issue of not drying. Upon arrival, ran vent test and test failed. Found lint is blocking air flow. Cleared all lint. Test unit and is now operating as designed. No gas leaks present . Job complete"

Arrived on site for a dishwasher model WDT730HAMZ0 that won't start cycles. Inspected unit and work area. The customer advised that her machine is canceling cycles and will intermittently start draining. I confirmed the customers complaint. I found the cancel button would activate without touching it. I found adequate voltage going to the control and replaced the control W11637583. I tested the unit and found the unit working and operating as designed. Call complete. No leaks were present during service.

"Arrived onsite for microwave WMH31017HS12 tripping the breaker. Inspected and tested. Tenant stated that after about a minute, the breaker trips. Ran three minute long test and unit did not trip. Called techline for intermittent issues. Spoke to Rich SR# 22051532. If unit did not trip while plugged in (direct short) or trip just after hitting start, then we are not certain it is the unit itself. Unit is no gfci breaker. Tech stated it gfci may be sensitive and inadvertently making the breaker trip. Gave maintenance the contact info for the breaker manufacturer. Job complete"

"Arrived onsite for washer WTW5010LW0 not completing cycle, not washing and not spinning the clothes out. Ran diagnostics and found stored error F8E1 ling fill. Ran test and confirmed low flow. Replaced valve W11513255. Tested and unit is now functioning properly. No leaks present at this time. Job complete"

"Arrived on site for an ice machine model KUID508HPS01 that is not making ice like it should and is making a vibration noise. The customer advised that the unit does stay pretty full in terms of ice.But they have been having the machine intermittently making a vibration noise. She advised that it can happen at any point, but it can also not reappear for several hours. I found the machine in the middle of a harvest and watched the machine as it started a new cycle. I found all portions of the machine working and operating as designed with no abnormal sounds present. I gained access behind the machine and checked multiple components underneath. I could not find any source of the vibration besides the compressor. I did advise the customer that everything I can see appears to be working as designed and that without the machine presenting the noise, I could not determine what (if any) parts failed. I watched the unit complete a complete cycle without any failures. I did advise her that the issue could be compressor noises that she is hearing but advised that with the machine making ice, the unit appears to be working and operating as designed. Call complete. No parts were installed, and no leaks were present during service."

Arrived on-site for range WFE515S0JS4 not heating properly. Bake element turns on when broil is selected. Inspected and found stuck relay on control allowing bake element to energize when heating cycle is selected. Replaced control W11583303. Tested and unit is now functioning properly. Job complete.

Arrived onsite for washer WTW4957PW0 filling low with water since day one. Ran diagnostics and found no stored error codes. Ran load of laundry on normal settings and fill level was appropriate. Recommended if customer feels the need for more water she can utilize the deep water fill. She has not used that setting at all. Unit is functioning properly. Job complete

Arrived on site to install previously diagnosed part on a refrigerator model WRX986SIHV00. Inspected unit and work area. The customer stated that the machine has consistently been keeping up with ice and does not seem to be an issue anymore. I replaced the ice container WPW10347093 and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.

Arrived on site to install previously diagnosed parts on an electric range model WFES3030RS0. Inspected unit and work area. I replaced the front left infinite switch W10857622 and tested the unit. I found all burners working and operating as designed. Call complete.

"Arrived onsite for previously diagnosed parts. I replaced the 279827 motor and 4392065 repair kit, unit now tumbles and drys as designed. Call complete."

"Arrived on site for washing machine, not completing cycles. On arrival confirmed issue and upon further inspection found the a wiring harness damaged and clip Missing. Replace w 11755726 clip and repaired harness and found washer, working as designed with the leaks call complete"

"Arrived on site for unit making loud squealing noise . Upon arrival, disassembled unit and found idler pulley rusted. Proceeded to replace 4392067 repair kit. Tested unit and now unit is functioning as designed."

"Arrived on site for unit not powering on. Upon arrival, found external drain pump pooling water on top, causing unit to power off. Proceeded to replace W11539855 pump. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived to 3107 for unit making ice. Upon arrival, found ice maker working however unit temperatures are not correct. Upon closer inspection, found ice buildup on the FC evaporator. Ordering W11518204 UI, W11742389 control, WPW10384183 thermistor and W11650659 heater. No water leaks detected at this time. No parts replaced . Advised customer to unplug unit before arrival to thaw out ice . Customer agreed to reschedule Jan 7th; ordrng 1 W11518204 (UI) and 1 W11742389 (Control) and 1 WPW10384183 (Thermistor) and 1 W11650659 (Heater)"

Arrived on site for unit squealing. Upon arrival proceeded to disassemble unit and found left roller seized. Proceeded to replace 4392065 repair kit. Tested unit and now unit is functioning as designed

"Arrived on site to diagnose dryer displaying error code F6E2 (communication error). Verified incoming power at the terminal block and confirmed voltage was within proper specifications. Inspected wiring connections and control board and found the main control board to be shorted, causing loss of communication. Replaced the defective control board and reassembled the unit. Tested dryer after repair; unit now starts properly, communicates correctly, and heats as designed. Job complete."

"Arrived onsite for door handle loose and heating issues. I found when trying to take the door off that the door won't release from the receivers. I took off the hinge covers and issue still persists, in order to continue with repair I will need WPW10272329 Rec Left, WPW10272328 Rec Right, WPW10335433 Hinge Right, WPW10335434 Hinge Left. Office to RS. No parts.; ordrng 1 WPW10272329 (Rec Left) and 1 WPW10272328 (Rec Right) and 1 WPW10335433 (Hinge Right) and 1 WPW10335434 (Hinge Left)"

"Arrived on site for washer WTW4955HW3 with issue of tearing clothes. Upon arrival, inspected unit there are no jagged edges or areas that could potentially tear articles. Inspected suspension and is good. Test agitation and spin and is correct. The unit is operating as designed. Cannot duplicate issue at this time. No leaks detected. Job complete"

"Arrived on site for display not lighting up. Keypad is responding . Found connection for display not connected to main control. Connected molex connection. Display is powering on . Ran diagnostics, no error codes . Ran preheat . Construction not on hand to sign ticket. Job complete"

Arrived on site for front left burner not turning on at all. Customer says they had to use a lighter. Removed all burners. Cleaned and cleared orifice. Performed repairs in SP W11643965. Reassembled and verified all burners lighting and working. Call complete.

"WTW5010LW0. Customers stated the washing machine would not drain and the tub would bounce and bang around. Verified no draining; tub had about 3 inches of water. Tilted machine back and found broken wire to drain pump. Removed and replaced harness W11643701. Plugged in unit and machine drained. Found a quarter stuck between wash plate and basket. Advised customer this can cause agitation issues and jerky motion, leading to banging; check pockets for materials before washing. Machine working as intended. No leaks at times of service."

"Arrived to 1104 to replace previously ordered parts. Upon arrival, proceeded to replace W11590058 holder front left, W11590059 holder front right, W11590248 holder back and W11590060 holder back. Tested unit and now unit is functioning as designed."

"Arrived on site to test unit for no ice production, tested unit found broken grid cutter, replaced and tested unit is now running as designed no leaks detected job complete installed W10919199"

"Arrived on site to test unit for no clicking noise, tested unit found noise coming from slider during agitation, replaced slider and the noise pretty much went away but customer will try to run a load and if the noise returns he will call back, at that time control and gearcase replacement is recommended at this time no leaks detected job complete installed W10734521"

"Arrived onsite for dryer not starting. Upon arrival customer stated the panel lights up but cannot start, I found the panel not responding to the buttons and lights only when knob is turned. I inspected the control panel and found the encoder not secured and not allowing contact to the buttons. I secured the panel and encoder and unit now operates as designed. Call complete. No parts."

"Arrived on site to test unit for no ice production, tested unit found water just dripping into reservoir, removed filter and tested water is now flowing properly and all other components are working properly, customer will replace filter, at this time job complete no parts installed"

"Arrived on site to test unit for door not opening properly and bottom rack issues, tested unit found door is working properly and hinges are functioning as designed, bottom rack is also working properly with all wheels in place and gliding properly, advised customer on some proper loading procedures and explained how to pull bottom rack out properly, unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to test unit for F8E4, tested unit found drip pan full of water, water is clear with no suds residue, could not detect any leaks, inspected inlet valve assembly and found water weeping from valve, replaced inlet valve and valve assembly, also control as precautionary tested unit, unit is now running as designed no leaks detected job complete installed W11434044, W11535094, W11660283"

"Arrived on site for washing machine, not completing cycles. On arrival, confirmed, issue and found unit full of water and f9e1 in diagnostic. After further inspection, I found the harness broke into the drain pump and I replaced w 11643701 harness and pump cover w 11399437 and tested unit and found no leaks and washer working as designed call complete."

Arrived on site for washer door not latching. Upon arrival ran diagnostics found door latch failure error. Tried running test cycle but door latch just kept clicking and not engaging. Replaced door latch and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site to follow up on range KFGC506JSS01 with convection fan rubbing noise when running. Removed baffle and examined fan. Installed new blade W10819944, but issue persisted. Determined fan blade and motor were not the cause; heating element had shifted in retaining clamps, becoming off-center and rubbing fan blade. Bent blade on fan wedged into baffle, causing motor burnout and failure. To resolve, convection element, convection motor, and fan blade need replacement. Also noted bake function lighting issues, taking 1-3 attempts on manifold. Bottom cover warped, potentially impeding airflow and mixture. Recommend replacing bottom cover, cleaning orifice, and possibly replacing igniter . Office to schedule return visit. NO GAS LEAKS DETECTED DURING SERVICE.; ordrng 1 W11661576 (Bottom Cover) and 1 W11355922 (Bake Igniter) and 1 W11098505 (Convection Element) and 1 W11394663 (Control)"

"Arrived on site for a refrigerator needing a new w 11759677 ice bucket, and w 11573761 chute. On arrival installed parts and found unit working as designed with no leaks.Call complete."

"Arrived on site for dishwasher needing new motor w11460945. An arrival reconfirmed issue, but upon installing motor I found that there were also some wires damaged on the main harness that couldn't be repaired on site, and one of the drain hoses is damaged as well. During testing, I found main wash motor that was installed is defective and grinding loudly and i'm reordering W11729441 harness, W11672039 control, w11460945 motor, & W11414944 hose. Office three schedule wants availability of parts is known; ordrng 1 W11729441 (Harness) and 1 W11672039 (Control) and 1 w11460945 (Motor) and 1 W11414944 (Hose)"

"Arrived on-site for washing machine model MVWX700XW2 that won't drain or start a cycle. Inspected unit and work area. Customer reported the machine hasn't worked since previous repair and quit midway through a clean washer cycle as advised by prior tech. Found washer full of water and unable to start. Attempted to cancel cycle but couldn't power on. Accessed control and checked resistance on valve, motor, and drain pumpall within range, indicating control failure. Replaced electronic control board W10480132 and tested unit. It operated as designed with no leaks present during service. Call complete. W10480132"

"Arrived on site and knocked on the customers door. Spoke with the customer, who advised that they had already had another service company come out and inspect the unit prior to our arrival. Customer requested to cancel the service call at the door and did not want any diagnostics performed. No work was completed on the unit. Call cancelled per customer request. Job complete."

"Arrived on site to replace parts on the JennAir steam oven that were shipped directly to the customer by JennAir. Opened and inspected the parts upon arrival and found that the parts sent were incorrect. Customer contacted JennAir Executive Support while I was on site, and I also advised the JennAir executive representative of the incorrect parts. JennAir Executive Support stated they will be replacing the entire unit. No repairs were performed. Advised to close the call. Job complete."

"Arrived onsite for unit not getting water. I confirmed unit doesn't recieve water, when inspecting the valve i found the solenoid broken off causing the no fill. I replaced the valve and tested unit. Unit now fills with water and no leaks are present during time of service. Call complete. Installed W11684258 INLET VALVE."

"Arrived onsite for microwave WMH31017HS10 not heating. Found magnetron not energizing. Replaced mag, capacitor and diode. Tested and unit still not heating. Called techline for assistance. Spoke to Jeremy SR# 22037018. Found transformer is receiving proper voltage but may not be sending it out. Reconnected replacing transformer. Reordering capacitor. Set to return Tuesday the 6th.; ordrng 1 W11545871 (Transformer) and 1 WPW10574736 (Capacitor)"

Arrived onsite for range WEG515S0LZ4 display not functioning properly. Inspected and found active pest causing control to fail. Notified customer that warranty does not cover pest and could not proceed with repair. Job complete

"Arrived on-site for dryer, WED6605MC0 make a noise. Tested unit and found noises coming from blower wheel area. Disassembled and found blower wheel fins covered in lint debris. Took pics. Cleaned wheel and tested. Noise was gone. Lint buildup causing blower to vibrate. Notified customer and recommended having ventilation Inspected. Unit is functioning properly. Job complete."

Arrived on site for water in bottom of refrigerator. The specting unit removed crispr draw.. Sound evaporator drain hole clogged. Use steam machine to unclog drain. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for unit start button not working. Ran diagnostics found f2 e1 error code control failure. Unit will need a new control. Replaced control and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site to repair previously diagnosed issue ui failure. Replaced ui and tested number are now displaying properly. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site to install previously diagnosed and ordered parts. Upon arrival, I found the unit is cooling as designed and it's installed in a tight space. Per previous techs diagnosis and findings, I removed and replaced the side UI, Orion board, and hv control board. Tested and the unit is operating as designed. I advised the customer that should they begin to have cooling issues, the problem could be due to the tight space as the unit doesn't have enough space to vent properly. No water leaks observed during service, job completed. W11664342, W11574767, W11567409"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the crisper cover assembly. I found the old part was broken in two places at the front left and right corners causing the glas shelf to sag. Tested the new assembly and itds functioning properly. No water leaks observed during service, job completed. W11127833"

"Arrived on site for top door trim loose and oven not heating. Upon arrival, found top door trim detached from door. Proceeded to secured top trim and now its secured. Continued to check oven and found no voltage going to Bake and Broil element. Proceeded to replace W11099784 control and now voltage is going to Broil element only but only for 3 seconds. In addition, found ring heater sparking on the connection terminal. Suspecting short on ring heater, causing oven not to cycle heat properly. Confirmed drawer oven is heating correctly. In addition, found screw is broken on LR burner. Needs autho. Ordering W11186509 LR orfice holder, W11414552 convection fan assembly, W10911850 main harness and screws that hold the orfice holder from the cooktop. Parts research needed. ; ordrng 1 W11099784 (Control) and 1 W11186509 (LR orfice holder) and 1 W11414552 (Convection fan assembly) and 1 W10911850 (Main harness) and 1 Partsresearch (Screw)"

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace WPR9800486 diode, WP8184813 capacitor and W10859575 magnetron. Tested unit and now unit is functioning as designed."

"Arrived on site for ice maker not working. Upon arrival, attempted to reset ice maker and pound gears not turning. Proceeded to replace W11700250 ice maker. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for door handle broken. Upon arrival, confirmed break on the handle when the screws goes in the threading. Upon replacement, found new handle damaged in box. Ordering new W11730234 handle. Customer stated they are only available M - F after 6pm however weekends are available. No parts replaced. Office to reschedule ; ordrng 1 W11730234 (Handle)"

"Arrived on site to install previously diagnosed parts on a washing machine model MVWX655DW1. Inspected unit and work area. I replaced the gearcase W11454734, agitator W10902814, hub assembly W10528947, and belt W11239857. I tested the unit, and the unit began to work and operate as designed with no leaks present during operation. Call complete."

"Arrived on site to diagnose dishwasher WDT750SAKZ4 with water in it. Customer clarified and showed me some water in the lowest part of the sump. I examined this and advised this was normal. Based on the large amount of condensation on the inside, water is likely running down and settling in the sump after the cycle is done and pump has already been run. Water can also be a little runback from the hose. Unit is working as designed, with no leaks found. Call completed."

"Arrived on site for dishwasher not turning on. Customer says they noticed the door opener did not return back all the way. Ran diagnostics cycle. No errors. Found the door opener lock while testing. It never went back in. Removed door strick and entered test 8. Door opener clicked but went back in. Will need new opener. All other components pass test. Office will call to schedule. ; ordrng 1 W11772451 (Door opener), tckt not sent, faulty send-to target"

"Arrived on site to diagnose range KSGG700ESS7 that is not lighting consistently. Unit will cycle several ignition cycles before it will light with a loud poof, with a gas smell. I found the igniter for the bake element is spaced too far away from the manifold, and not making good contact to light the gas. I moved the igniter closer to the manifold and ran. Found unit would ignite and run immediately. Unit working as designed with no gas leaks detected. Repair completed."

"Arrived on site to diagnose dishwasher WDT730HAMZ0 that was not cleaning dishes. I tested the unit and found wash motor was unresponsive. I removed and replaced the wash motor with a new W11613480. Tested the unit and verified wash motor engaging and working as designed. Repair completed, no water leaks found."

"Arrived on site to diagnose dishwasher WDT730HAMZ0 that was not cleaning dishes. I tested the unit and found wash motor was unresponsive. I removed and replaced the wash motor with a new W11613480. Tested the unit and verified wash motor engaging and working as designed. Repair completed, no water leaks found."

Arrived on site for oven not turning on and display completely gone. Door is stuck locked as she was doing a oven cleaning. Opened door. Removed oven from wall. Found thermal fuse was out. Jumped out fuse and verified proper voltage. Verified bake and broil elements working properly. Tested cooling fan and it works. Removed jumped and ordering fuse. Reset for wed 7th am. ; ordrng 1 WPW10545255 (Thermal fuse)

"Arrived on site for refrigerator not making any ice. Customer says they never got ice since icemaker was replaced. Entered test 36 and icemaker fan working properly. Tested 57 shows e5. There is no ice in tray. Tested water to ice maker and it failed. Entered fill tube heater test, verified 126v coming to heater in test. Also found the water dispenser is not getting water. Followed water through primary valve and through the filter. It get to dual valve but stops therel replaced dual valve. Verified operation. Call complete."

"Arrived on site for dryer, not turning on. On arrival found that there is no failure in the dryer. The element timer door switch and terminal block. We're all functioning as designed along with the motor but I found the gfci breaker had tripped. Once I restored power, I found dryer, working as designed with no tripping, call complete."

"Arrived on site for washing machine showing f8e1. on arrival, confirmed, failure and found coldside valve was failing and not opening up and replaced it with w 11614513 and tested unit and found no leaks and washer working as designed call complete."

"Arrived on site for washing machines stuck in drain loop. On arrival unit was in maintenance garage and unable to be tested for leaks. I replaced w 11607637 control call, complete."

"Arrived on site to inspect range WSES5030SZ0 control panel with the protective sticker not removing. Upon further inspection, I found the blue protective cover/sticker, on the control panel, not removing properly as if it had been heated onto the panel. The customer advised that the installer attempted to remove the cover, but had a difficult time doing so and left. When I went to replace the console with one that was prescreened for today's service, I found the new part damaged in the box. I notified the office of my findings. The customer pointed out that the control panel UI does not respond to touch very well. I tested it and found the up and down arrows are faulty. I am ordering the switch membrane and console and office to schedule return service.; ordrng 1 W11784051 (Switch membrane) and 1 CNOTE (RETURNING TECH TO INSPECT CONSOLE BEFORE SCHEDULING), ordrd 1 W11784048 (Console)"

Arrived on site for icemachine not making any ice. Says it never cools completely. Found unit in harvest mode. Did not have any ice. Found the reservoir cap was not secured and leaking. Secured and waited for unit to freeze through a cycle. Slab of ice made and dropped on cutting grid. Call complete.

"Arrived on site for dishwasher needing new ui.Panel. an arrival confirmed issue and installed w 11368911. I also found drain, pup, broken and a massive clog in the drain line. I was eventually able to clear the line and replace the drain pump w 10876537 and found dishwasher, working as designed call complete."

"Arrived on site to diagnose range displaying F1E1 internal control board error. Powered on the unit and confirmed the F1E1 error code, indicating an internal control board failure. Performed diagnostic checks and verified the control board was not responding correctly. Replaced the faulty control board with a new part. After installation, powered the unit back on and cleared all error codes. Tested oven operation by setting a bake cycle and verified the unit successfully preheated to 350?F. Monitored operation and confirmed proper function with no error codes returning at this time. Unit is operating as designed. Job complete."