We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Georgetown, Texas 78633
Lou
Job Details:
12/20/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice tray full of ice and the level arm up. I pressed the test button and nothing happened. Turned the power off to the ice maker and then back on and retested and got the same results. Maker is getting voltage. I am ordering the ice maker and office to schedule return service due to the availability of the part. No water leaks observed during service.; ordrng 1 W11455232 (Ice maker)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Pflugerville, Texas 78660
David Z
Job Details:
12/20/2022
"Arrived on site to diagnose oven that customer is unable to get to begin a bake cycle frequently. Customer showed me a video of the UI touch panel sliding on its own, making it hard to lock in settings. I checked for errors and found several F6E4, UI to Control state status errors. Advised customer to make sure anything containing steam to be covered, this will minimize the amount of steam that can affect panel operations. Ordering UI and control to resolve. Office to schedule when parts arrive. ; ordrng 1 W11261167 (Main Control) and 1 W11296171 (Ui)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Austin, Texas 78731
Scott
Job Details:
12/20/2022
Arrived on site for leaking dishwasher . Found unit is leaking from tub weld on left upper corner . Ordering new tub . Call to set return ; ordrng 1 W10681499 (Tub)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Buda, Texas 78610
Leonardo
Job Details:
12/20/2022
Arrived on site to test unit for oven not staying hot. Test unit and ran unit at 350 and 400 and unit pre heating it not turning back on. Ordering new igniter office to reschedule ; ordrng 1 WPW10324262 (Bake igniter)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near New Braunfels, Texas 78132
Andrew
Job Details:
12/20/2022
Arrived on site to test unit for LF burner constantly clicking when burner ignited. Found RR burner clicking as well. Recommend replacing both igniters. Office to reschedule. ; ordrng 1 W11507531 (LF igniter) and 1 W11507532 (RR igniter)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Round Rock, Texas 78665
David Z
Job Details:
12/20/2022
"Arrived on site to diagnose dryer that is not heating. Ran unit and found it does not start or heat, just counts down. Ran diagnostic mode and found error for F1E1, control failure. Replaced control and retested. Unit still not running. Checked safety devices and found thermal fuse open. Replaced thermal fuse and retested. Verified unit working as designed. Call complete. ; ordrng 1 W10909685 (Thermal Fuse)"
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ1
Near Austin, Texas 78745
Joe Z
Job Details:
12/20/2022
"Arrived onsite to install previously ordered parts. Replaced bake ignitor and test unit by preheating oven to 350. Unit preheated. Then watched unit cycle. When getting to the low temp of 344 Unit ignited and heated to high temp of 366 averaging 355. Let unit cycle a few times due to customer issues and found that unit no longer cycles after 3rd time . Ignitor fails 3 consecutive times then unit cools. Need to order both spark modules , sensor and control. Office to reschedule ; ordrng 1 W10833885 (Sensor) and 1 W11564648 (Control) and 1 W10860916 (Spark module) and 1 WPW10475149 (Spark module)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bertram, Texas 78605
Kimo
Job Details:
12/20/2022
Arrived on for a dishwasher with a small leak at the left hand side of the door. Upon inspection I found the leak coming from the door gasket in that corner due to the gasket being wavy. I attempted to adjust it but it did not stop the leak. Upon further inspection the customer brought to my attention that the outer door had some sort of defect. It seems that the metal is flaking off (photos) I am ordering outer door and tub gasket. Office to reschedule.; ordrng 1 W11483553 (Tub GASKET) and 1 W11416371 (Outer door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, Texas 78736
Luis
Job Details:
12/20/2022
"Arrived on site for no cool. Ran diagnostics compressor not powering on diagnosed a defective compressor,ordering a new compressor. Job will need 2 hrs R600 unit. ; ordrng 1 W11574734 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier) and 1 2hrs and 1 R600@ (R600a)"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS0
Near Leander, Texas 78641
Maurice R
Job Details:
12/20/2022
Arrived onsite for vent hood light flickering. On inspection found that the pin in the connector was pushed down. The light was not getting a good connection. I pushed the pin back into place and reinstalled the lights. Tested the light and they are working. Went to turn lights off and the switch is not working. Going to order a new switches. ; ordrng 1 WPW10419516 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Austin, Texas 78717
Maurice R
Job Details:
12/20/2022
Arrived onsite for burner not igniting. On inspection found the ignitor was sparking downward. Ordering the part W11453920. No gas leaks detected during service. Customer has a concession # under entitlement. ; ordrng 2 W11453940 (Ignitor)s and 2 W11453920 (Ignitor)s
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS3
Near Round Rock, Texas 78681
Maurice R
Job Details:
12/20/2022
Arrived onsite to install previously diagnosed parts. Installed the icemaker was going to install the center guide (rail) and found that they are riveted in. Will setup another call to bring a rivet gun to install the rail.; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2427LL00
Near Spicewood, Texas 78669
Scott
Job Details:
12/20/2022
Arrived on site for microwave not operating . Found door not making contact left side . Have to push door and hold for unit to start . Ordering hinges rails and interlocks inner door. Call to set return ; ordrng 1 W11312229 (Bottom trim) and 1 W11555168 (Harness) and 1 W11235470 (Rail left) and 1 W11235471 (Rail right) and 2 W11319474 (Hinge)s and 1 W11328749 (Door inner)
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Austin, Texas 78738
Leonardo
Job Details:
12/20/2022
Arrived on site to test unit for damage panel. Found scratches on front panel ; ordrng 1 W11444496 (Console) and 1 W10839793 (Nameplate)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Georgetown, Texas 78626
Vincent
Job Details:
12/20/2022
"Arrived on site for washer, inspected unit and work area. Arrived to install previously diagnosed parts. Installed new lid and was in the presses of installing the other parts ordered but was unable to remove wash plate. I was not sent with a wash plate and did not continue to try and remove it. I will order new wash-plate and water valve and wash-plate puller. ordrng 1 W10902814 (Wash plate) and 1 W11165546 (Valve) and 1 Washplatepuller (Washplate puller)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KWH0
Near Austin, Texas 78733
David S
Job Details:
12/20/2022
Arrived on site for KitchenAid dishwasher flashing lights. I inspected the unit and work area. I found water in the float switch tray. I ran a diagnostics cycle and found the water valve leaking. ordrng 1 W11434044 (Inlet valve)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GS0
Near Lakeway, Texas 78734
Leonardo
Job Details:
12/20/2022
Arrived on site to test unit for upper rack falling. Test unit and found broken right track. Will order new track. ordrng 1 W11259786 (Right track)
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Canyon Lake, Texas 78132
Andrew
Job Details:
12/20/2022
Arrived on site to test unit for not draining properly. Customer has two identical washers with dryers stacked on top. Recommend 2man on return visit. ordrng 1 W11458345 (Pump)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Bertram, Texas 78605
Kimo
Job Details:
12/20/2022
"Arrived onsite to install previously diagnosed part. Upon arrival I installed the new gas valve. But could not test unit because the gas fitting for the gas line was stuck in the old valve. Customer will get new gas fitting to complete call
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Bertram, Texas 78605
Kimo
Job Details:
12/20/2022
Arrived on site for a range oven that is not heating. Upon inspection I found that the bake and broil elements showed good resistance. I the put the unit in back and tested for voltage into the bake element and found nothing i checked that the incoming voltage was good a found 240v. I am ordering the control. ordrng 1 W11594224 (Control)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HEP
Near Driftwood, Texas 78619
Luis
Job Details:
12/20/2022
"Arrived on site for no cool. Ui unresponsive,evaporator fan and damper operating,ui shows correct high temperatures. Gained access to compressor compartment no power to condenser fan or compressor diagnosed a defective main control. ordrng 1 12002610 (Control)"
We serviced a
MAYTAG OVEN
Model CWG3100AAS
Near Taylor, Texas 76574
Cliff
Job Details:
12/20/2022
Arrived on site to diagnose an oven that is not heating. Found bake ignitor faulty and replaced it. Also noted when ignitor failed it damaged control. Ordering control and return date set; ordrng 1 WPW10201912 (Control)
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Austin, Texas 78738
Leonardo
Job Details:
12/20/2022
Arrived on site to test unit for oven not getting to temp. Test unit and found AVERAGE temp at 356? when set at 350 job complete.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near New Braunfels, Texas 78130
Andrew
Job Details:
12/20/2022
Arrived on site and replaced previously diagnosed wash motor. Unit now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braunfels, Texas 78130
Andrew
Job Details:
12/20/2022
"Arrived on site and replaced previously diagnosed splutch, belt and actuator. Unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near San Marcos, Texas 78666
Kevin
Job Details:
12/20/2022
"Arrived on site and inspected oven and found Calibration is needed after resetting control panel connections oven is now working properly, job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near New Braunfels, Texas 78130
Andrew
Job Details:
12/20/2022
"Arrived on site and replaced previously diagnosed fill tube, ice maker and hinge cover with switch. Unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near New Braunfels, Texas 78132
Andrew
Job Details:
12/20/2022
Arrived on site and replaced previously diagnosed UI. Customer stated unit has not leaked. Found no signs of any leaks. Unit working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near San Marcos, Texas 78666
Kevin
Job Details:
12/20/2022
"Arrived on site and inspected washer and found it is in the middle of an apartment, no water hook ups are available only power. Found washer is displaying F6 E3 when his cycle is started. Spoke with tech line, washer does not have a motor control discussed on tech sheet. Tech line recommended replacing main control board. Also confirmed motor windings on stator are within range according to tech sheet, Job complete7735310263"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS00
Near Austin, Texas 78732
David S
Job Details:
12/20/2022
"Arrived on site to install previous diagnose parts. I replaced the oven door hinges, the inner panel, both the left side lights, and the two cook top burners. I reassembled the unit and tested it. It is now working as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, Texas 78750
David S
Job Details:
12/20/2022
Arrived on site to replace the heating element according to service pointer W11540964. I verified the model and serial number fall in range for the pointer. I installed the new heating element according to the service pointer. I tested the unit and found it working properly. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Buda, Texas 78610
Kevin
Job Details:
12/20/2022
"Arrived on site and inspected washer and found saved error code F781, inspected motor assembly and replaced capacitor and motor still will not run. Actuator is also not running. Found connector to actuator is not on properly and after resetting harness connector washer will now work properly, Discussed correct loading for this model and detergent usage for load and go. This is the first high-efficiency washer this customer has owned. job complete"
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Andice, Texas 78628
Lou
Job Details:
12/20/2022
"Arrived on site to inspect cooktop knobs difficult to turn and a gap on the countertop. Upon further inspection, I found a gap in the countertop on the left upper corner area. When I went to test the cooktop burners, I found the left three knobs difficult to turn. I removed the cooktop to gain access to the valve manifold and found it pushed downward. I adjusted the manifold and reassembled the unit and tested. Unit is operating as designed. I adjusted the installation as well and advised the customer of my findings and repairs. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Georgetown, Texas 78628
Lou
Job Details:
12/20/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the right RC door being damaged, I removed and replaced the door and installed the nameplate. Leveled the unit and tested door operation and unit is operating as designed. Builder signed for the ticket and I recommended leaving the right RC door closed for the remainder of the day to allow the door gasket to mold to the chassis and all gaps close up. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Pflugerville, Texas 78660
David Z
Job Details:
12/20/2022
Arrived on site to diagnose refrigerator making a loud clicking noise at random. Customer showed me a video of the noise coming from back of unit. Tested damper control and could hear door gears clacking. Replaced damper and retested unit. Verified all working as designed with customer present. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Harker Heights, Texas 76548
Jonathan M
Job Details:
12/20/2022
Arrived on site for a range that has no power. Inspected unit and work area. Confirmed the customers complaint and gained access to the terminal block. Found no voltage going to the unit. Check the breaker for the unit and found that it had been tripped. Check the entire backside of the unit to ensure no wires were grounding and did not find any grounded wires. Plug the unit in and the unit began working operate as designed. Tested all burners and oven and found no failures or the breaker tripping. The unit is working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, Texas 78738
Scott
Job Details:
12/20/2022
Arrived on site for ice maker dripping . Ran diagnostics and found flex tray is not ejecting cubes properly causing water to overflow into bucket . Replaced IM. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Canyon Lake, Texas 78130
Matthew
Job Details:
12/20/2022
"Arrived onsite for dishes not drying. Upon arrival inspected unit. Ran through diagnostics and found no stored error codes and components functioning properly. Customer stated during last wash unit is now working better. Noticed rinse aid was empty. Notified customer and customer stated has used rinse aid but feels its not beneficial. Instructed customer on use per use and care. Instructed need for hot water supply at minimum 120 degrees, continual use of rinse aid, and proper loading of dishes. Customer will monitor. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Georgetown, Texas 78626
Gerry C
Job Details:
12/20/2022
"RC 6.19 K, FC 21.86 K, IB 14.58 K. I then tested the RC thermistor with a thermocouple placed within the vents at the thermistor mounting point and it registered 41?F and after several minutes climbed to 44, which was within a degree of the prior replaced thermistor. Using thermography and two other meters, I verified accuracy of the thermal test and readings. The only solution to the issue is to move the thermistor out of the housing and more into the actual chambers moving air. I will be contacting the customer later in the day to check progress. No leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Georgetown, Texas 78633
Gerry C
Job Details:
12/20/2022
"Arrived to inspect vibration. I found the lower air duct would vibrate and I applied sound deadening pads provided by the MFG to the lower duct. I also found the high side discharge line to the condenser would vibrate and cause a low frequency rattle and I applied sound deadening material to it as well. Operational test good, no leaks observed during service."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Austin, Texas 78750
Gerry C
Job Details:
12/20/2022
"Arrived to instal previously diagnosed and ordered parts. I found the heating element and thermistor could both be read and shown in circuit. During inspection I found the control had a burnt odor and removed and replaced it. I tested within service mode and all functions were present, including line VAC to the element. The thermistor also read within specifications for the internal temperature of the unit. I removed residual ice from within the evaporator and advised the customer on the importance of ensuring the doors are fully closed to prevent air leaks into the chassis. No leaks observed during service."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Georgetown, Texas 78626
Vincent
Job Details:
12/20/2022
"Arrived on site for range, inspected unit and work area. Installed part ordered by previous tech. Tested and unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hutto, Texas 78634
Vincent
Job Details:
12/20/2022
Arrived on site to install both evaporators. Vacuumed the system and charged it up with 6.0 oz of R134. Advised CX to let it cool for 24 hrs before using. No leaks where observed during service. Job completed.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Round Rock, Texas 78665
Vincent
Job Details:
12/20/2022
"Arrived on site for washer, inspected unit and work area. CX complaint was unit not work properly. Tested in diagnostics and no error codes where present. Tried running a diagnostics cycle and only drain pump was coming on. I replaced the control and retested and its now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Round Rock, Texas 78665
Cliff
Job Details:
12/20/2022
Arrived on site to diagnose a dryer that is not heating on high setting. Found temp switch failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Coupland, Texas 78615
Cliff
Job Details:
12/20/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found leak at connection at compressor. Repaired refrigerant leak and pulled vacuum. Charged unit with refrigerant and all is working properly at this time. No water hooked up to unit.
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Taylor, Texas 76574
Cliff
Job Details:
12/20/2022
Arrived on site to diagnose a washer that is not responding to user input. Found ui malfunctioning and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Georgetown, Texas 78633
Tyler
Job Details:
12/20/2022
Arrived on site for washer not allowing lid to shut properly. Upon arrival confirmed issue and found hinge had broken through lid mount cuasing lid not to evenly shit and activate lock. Replaced lid. Found unit working as designed. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Lakeway, Texas 78734
Luis
Job Details:
12/20/2022
"Arrived on site. Removed thermistor harness in freezer section checked continuity oh thermal fuses one passed the other to neutral failed diagnosed a defective harness,replaced harness ran diagnostics all fans powered on . Unit passed all other diagnostic test"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Austin, Texas 78738
Leonardo
Job Details:
12/20/2022
Arrived on site to install legs and kickplate. Installed both legs and kickplate test unit and unit test good Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV03
Near Temple, Texas 76502
Jonathan M
Job Details:
12/20/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, dry dryer, and coupler. Charge the unit up with 125 psi of nitrogen in the unit health pressure for 15 minutes. Vacuumed down the unit and found the pressure hold for another 15 minutes. I charged a unit up with 56 g of R600 and tested the unit. I found the unit cooling and operating as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Pflugerville, Texas 78660
David Z
Job Details:
12/20/2022
"Arrived on site to diagnose oven that had some damage due to melted foil. Examined unit and took pictures if cavity bottom. Called tech line and provided photos, SR7735312444. Unit is non repairable due to liner coating being affected. Advised customer that foil can only be used on racks with a 1 inch gap on both sides, per page 6 of the use and care guide. Unit is usable, damage is cosmetic in nature only. Advised customer of non repairable state. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Temple, Texas 76504
Jonathan M
Job Details:
12/20/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and tested the unit. The unit still will not power on. Grand access to the filter board and found the fuse blown. Replaced the fuse and tested the unit again. The unit began to work and operate as designed. I tested the unit on a one minute cycle with water inside the cabinet and found the unit heat up and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Temple, Texas 76504
Jonathan M
Job Details:
12/20/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Disassembled the evaporator section and found the heater connector from the freezer harness not connected onto the heater. Fixed the connection and went ahead and replaced the evaporator thermistor due to the prior technician advising that that was open. Reassembled the unit and the unit began to cool and operate as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS20
Near Waco, Texas 76712
Jonathan M
Job Details:
12/20/2022
Arrived on site for a wall oven that has a dented door. Inspected unit and work area. Confirm to the customers complaint and replace the outer door and name badge and tested the unit. To work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Dripping Springs, Texas 78620
Luis
Job Details:
12/20/2022
Arrived on site for noise complaint. Adjusted back cover tested unit unit working as designed.
We serviced a
WHIRLPOOL OVEN
Model KEBC107KSS0
Near Austin, Texas 78733
David S
Job Details:
12/20/2022
Arrived on site to install previous diagnosed part under a one year warranty. I gained access to and replaced the tod I reassembled the unit and tested it. I found it heating and working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Round Rock, Texas 78665
Vincent
Job Details:
12/20/2022
"Arrived on site for range, inspected unit snd work area. House was vacant. Install new panel. Job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Austin, Texas 78746
David S
Job Details:
12/20/2022
"Arrived on site for ice machine leaking. Customer stated the drain hose came out and the line is leaking at the wall valve. I tightened the wall valve and ensured it is no longer leaking. I reinstalled the drain hose with a new hose clamp to ensure it does not come off anymore. I ran the unit and found it filling and draining properly, with no more leaks. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Austin, Texas 78731
David S
Job Details:
12/20/2022
Arrived on site for washer making a weird noise. I inspected the unit and work area. I found the actuator has come out of the cam loop. I reinstalled the acutuator arm back into the cam loop and clipped it into place. I calibrated the unit and ran a diagnostics cycle. I found the unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, Texas 78660
David Z
Job Details:
12/20/2022
"Arrived on site to diagnose dishwasher that was throwing an F8E4 error, float switch. Removed toe kick and checked float, found tray full of water. I dumped the water out shr checked for source of leak. Repeated vent gasket, and also found tub was not squared. Unit does have the updated heater, and I did not see water coming from heater. Adjusted level and square of unit. Tested and verified no further drips coming out. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Pflugerville, Texas 78660
David Z
Job Details:
12/20/2022
"Arrived on site to follow up on refrigerator that was not cooling. Examined unit and found it was wobbling if you even touched it. I examined the cabinet and found it slightly bulging. Opened doors and found gaps all over the liner, allowing air to infiltrate. Found massive air gap in bottom right corner by door hinge, where lower horizontal million appears to be shifted left, tucked into liner, and gapping on the right, possible due to damage. Unit is non repairable due to cabinet damage / gapping. Called into tech line and reported findings. SR7735314570. Also reported with trade partners. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Pflugerville, Texas 78660
David Z
Job Details:
12/20/2022
Arrived on site and replaced strike and catch to resolve dryer door popping open. Tested and verified door is sealing tight. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS1
Near Jarrell, Texas 76537
Tyler
Job Details:
12/20/2022
Arrived on site for range not heating correctly. Upon arrival confirmed issue and found f6E1 in diagnostics. I found control failing to send correct power to bake element during preheat and sensor out of manufacturing specs. Replaced control and sensor. Reassembled and tested unit and found no failures. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Salado, Texas 76571
Tyler
Job Details:
12/20/2022
Arrived on site for dishwasher not draining. Upon arrival confirmed issue and found F9e1. Upon further inspection I found that the drain hose had been clogged from backflow to the disposal. Cleared debri and found unit functioning as designed with no leaks. Call complete
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Temple, Texas 76504
Tyler
Job Details:
12/20/2022
Arrived on site for washer not cycling through spin correctly. Upon arrival confirmed issue. Found f7e1. Found cam had come loose from gearcase. Tighten down cam and found unit functioning as designed with no leaks call complete
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near Austin, Texas 78749
Leonardo
Job Details:
12/20/2022
Arrived on site to replace module. Replaced module test unit and unit test good job complete.
We serviced a
IKEA VENTHOOD
Model IHW51UC0FS1
Near Austin, Texas 78739
Leonardo
Job Details:
12/20/2022
Arrived on site to test unit for light not working. Test unit and found shorted light sockets. Replaced lights test unit and unit test good job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGC558JSS00
Near Driftwood, Texas 78619
Leonardo
Job Details:
12/20/2022
Arrived on site to test unit for right front burner not igniting. Test unit and found burner head not sitting correctly. Secured burner head test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Seguin, Texas 78155
Matthew
Job Details:
12/20/2022
Arrived onsite for refrigerator slow ice production. Upon arrival inspected unit. Found a few batches worth of ice in the bucket . Ran harvest and passed and filled as designed. Spoke with customer and confirmed unit does produce just not quickly. Notified customer of harvest cycle and time frame. Will take 3 days with no use to fill the ice bucket. Called tech line for assistance to confirm. Spoke to Cliff SR#7735312108. Confirmed unit is functioning as designed. Job complete
We serviced a
JENN-AIR OVEN
Model JJW2730DS03
Near Seguin, Texas 78155
Matthew
Job Details:
12/20/2022
Arrived onsite to replace faulty console. Replaced console and tested. Ran upper and lower ovens. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV01
Near Seguin, Texas 78155
Matthew
Job Details:
12/20/2022
Arrived onsite for refrigerator lights not functioning. Upon arrival inspected unit. Found upper fridge module shorted. Left side second led shorting module. Replaced module and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near China Spring, Texas 76633
Jonathan M
Job Details:
12/20/2022
"Arrived on site for a refrigerator that is creating condensation in the refrigerator section. Inspected unit and work area. Checked all the gaskets and found the gaskets sealing properly. Opened up the refrigerator door and found a massive gap in the liner and cabinet at the bottom right hand corner causing the issue. The gap seemed too large to fill with silicone so I called Whirlpool Techline and spoke to Austin SR# 7735317552. He had me send him a couple photos of the gap in question. He advised that based on the photos, the guy was too wide to silicone and would be sent to review for replacement. I advise the customer of Techlines findings and told the, that Whirlpool would be in contact with myself or he customer depending on the next steps. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Austin, Texas 78741
Joe Z
Job Details:
12/20/2022
"Arrived onsite for unit putting burned/ Smokey smell on clothes. Upon arrival customer stated that clothes smell smokey. I ran unit and get a kerosene/ diesel type smell. Removed front panel to inspect flame and flame has a lot of yellow.after observing the surroundings found customer is having remodeling done on 1st floor and in garage. As well as customer operates dehumidifier. Called techline for assistance. I let tech know I replaced burner assembly and have same result. Tech determined that smell is coming from outside of unit from remodel work such as drywall and paint, etc. tech mentioned that air circulates in HVAC system and spreads throughout home causing inconsistencies with flame causing a fuel type smell. Unit is operating as designed. tech gave SR# 7735314247. Called SAFTEY , explained what techline and I Spoke about. and was given Sr#7735264481. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, Texas 78745
Joe Z
Job Details:
12/20/2022
"Arrived onsite for not dispensing ice. Upon arrival inspected unit. Found the ice bin completely filled with ice ,but ice bin was not inserted correctly not allowing ice to dispense. Inserted bin correctly and ice now dispenses. Job complete"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Austin, Texas 78745
Joe Z
Job Details:
12/20/2022
Arrived onsite to install previously ordered part. Replaced flame spreader. Test unit. Unit lights and heats correctly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Bertram, Texas 78605
Kimo
Job Details:
12/20/2022
"Arrive onsite for a refrigerator that is not producing ice. Upon arrival I ran the ice maker in harvest test mode and it passed, I then ran a ice maker fill testing and found that the was no water flow I then replace the filter housing and water valve. And tested again and found low water flow. Upon further inspection I found no kink i water lines but I did find hard water buildup on the fill tube I cleaned it up and tested again and found water flow had Improved. unit operating as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bertram, Texas 78605
Kimo
Job Details:
12/20/2022
Arrived on site for a washer that will not Agitate or spin. upon inspection I found that the capacitor was leaking oil. I replaced it and tested unit and found unit operating as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Liberty Hill, Texas 78642
Kimo
Job Details:
12/20/2022
Arrived onsite for a refrigerator that is not producing ice. Upon arrival I put unit into diagnostics mode and ran a harvest test and found that it did not. I then checked codes and found motor lost home position code I replaced the icemaker and tested unit and found unit operating as designed. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Austin, Texas 78702
Wesley
Job Details:
12/20/2022
Arrived onsite for refrigerator doors not aligned. Advised customer on findings and was able to correct door alignment by adjusting the feet to achieve proper alignment. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Leander, Texas 78641
Maurice R
Job Details:
12/20/2022
Arrived onsite for dishwasher cleaning light blinking. On inspection found water in the overflow tray. Pulled the tray out in dried the tray out. I looked for water leaks and could not find a leak. I noticed that the inlet valve hose was not tightened all the way. Tighten it up and reinstalled the overflow tray. Told customer that there l did not find the leak and to use the unit to see if tightened the hose up fixed the issue. No water leaks detected during service.
We serviced a
GE MICROWAVE
Model PEB7226SF1SS
Near Leander, Texas 78641
Maurice R
Job Details:
12/20/2022
Arrived onsite for MW sparking. On inspection when the unit turns on there is a very bright light that appears in a few seconds. Took the megaton off and found that the antenna was burnt looked at the wave guide and found that there was paint missing from inside the wave guide.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Dripping Springs, Texas 78620
Luis
Job Details:
12/20/2022
"Arrived on site for a defective compressor replaced defective compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Marcos, Texas 78666
Kevin
Job Details:
12/20/2022
"Arrived on site and inspected dishwasher and found tub is full of water. Found knock out was not removed from garbage disposal during installation. After clearing knock out dishwasher will now drain properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Leander, Texas 78641
Maurice R
Job Details:
12/20/2022
"Arrived onsite for previously diagnosed parts. Installed parts heater,harness and thermistor. Informed customer to wait 24 hours before loading food into the unit. No water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Buda, Texas 78610
Kevin
Job Details:
12/20/2022
"Arrived on site and found actuator arm is not in cam kit ring, replaced actuator per W11531483 and it is now working properly, job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Spicewood, Texas 78669
Scott
Job Details:
12/20/2022
Arrived on site for dead washer . Outlet has proper voltage . Found resistance on drain pump showing pump had failed . Replaced pump and control. Still not powering up. Replaced UI. Unit is now powering up. Ran diagnostics and washer passed diagnostics wash test. No water leaks detected at time of service. Job complete
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Buda, Texas 78610
Kevin
Job Details:
12/20/2022
"Arrived on site and inspected washer and found F7E one saved error code. Set washer into a diagnostic cycle and found capacitor has failed. Replaced capacitor with truck stock And washer will now complete Spin and agitation tests, job complete w11395618"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Marion, Texas 78124
Matthew
Job Details:
12/20/2022
Arrived onsite for dishwasher not cleaning dishes properly. Upon arrival inspected unit. Put unit in diagnostics and found stored error code for wash motor not energizing. Ran test and confirmed failed wash motor. Replaced sump and motor assembly. Tested unit and unit is now functioning properly. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS01
Near New Braunfels, Texas 78133
Andrew
Job Details:
12/20/2022
"Arrived on site to test unit for no power. Unit is hard wired in, found L1 popped out of wire nut. Fixed wiring and secured with electrical tape. Unit heated good to 350. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCF72DKL04
Near Austin, Texas 78731
David S
Job Details:
12/20/2022
"Arrived on site to install previous diagnosed parts. I gained access to the filter housing, the right door gasket and the freezer slides. The unit is now working as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Manor, Texas 78653
Matthew
Job Details:
12/20/2022
Arrived onsite for dishwasher not filling with water. Upon arrival inspected unit. Ran test and found no water from valve. Inspected valve and valve was good. Inspected water supply and found supply turned off. Turned supply on and tested. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL VENTHOOD
Model KVWB606DSS3
Near Manor, Texas 78653
Matthew
Job Details:
12/20/2022
Arrived onsite for vent hood not functioning. Upon arrival inspected unit. Found power connector not secured. Secured connector and tested. All light and fan speeds are functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, Texas 78747
Scott
Job Details:
12/20/2022
Arrived on site for washer not starting and door locked . Ran diagnostics and got long drain error . Found drain pump harness wires broken . Respaded wire connector. Pump is now coming on . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Lakeway, Texas 78738
Leonardo
Job Details:
12/20/2022
Arrived on site to test unit for not draining. Test unit and found clogged drain hose. Found weak sump and motor. Will need new sump and moto. Advised customer not to use unit because of possible leak
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near New Braunfels, Texas 78132
Andrew
Job Details:
12/20/2022
Arrived on site and replaced previously diagnosed igniters. Unit now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, Texas 78741
Joe Z
Job Details:
12/20/2022
"Arrived onsite for no power. Upon arrival inspected unit. Test polarity and is good. Removed outer door for access to control. Getting 120VAC to control. Control is sending out correct voltage to UI. Need to replace UI to be able to get into diagnostics to see if there are other issues. Replaced UI and test unit. Unit now operates correctly. Ran diagnostics test and unit is operating as designed. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW00
Near Austin, Texas 78757
Wesley
Job Details:
12/20/2022
Arrived onsite and tested for icemaker failure. Found ice level arm disengaged from receiver. Re engaged and set up icemaker for smooth operating. Cycled. All checks good. Advised customer on findings and advised that if arm is engaged and production problems continue that an icemaker may solve the issue.
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS1
Near Austin, Texas 78757
Wesley
Job Details:
12/20/2022
Arrived onsite for unit with thin ice production and found unit with very weak inlet water pressure. Determined valve failure. Completed repair. All checks good
We serviced a
GE REFRIGERATOR
Model GSH22KGMBWW
Near Georgetown, Texas 78633
Lou
Job Details:
12/20/2022
"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that everything in the fresh foods section is freezing. I tested temps in the RC section in the middle and temps were 29 degrees. I tested on the top shelf and got 25 degrees. I tested the RC thermistor and it showed 14.58 kohms which is in range. I found the damper wide open and tested it,and found the motor was bad. Removed and replaced the damper and tested and unit is operating as designed. No water connections to unit/no water leaks observed during service, job completed."

