We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Georgetown, TX 78626
Kayman
Job Details: 03/22/2021
Arrived onsite for refrigerator making buzzing noise. Upon arrival the customer showed me a video of a noise that he described as coming from the back of the unit. To me the noise sounded like an evap fan. I ran all diagnostics but I could not recreate any abnormal noises from any of the fans on the unit. With temps checking good I inspected both RC and FC covers but no ice build up was present on either. I accessed the rear panel and found the drain tube had a gap in the rubber grommet that connected to the chassis which could allow air to travel up into the evaporators.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF05
Near Georgetown, TX 78633
Kayman
Job Details: 03/22/2021
Arrived onsite for refrigerator with water tasing bad and FC light out. Upon inspection I found the FC=17 RC=43 I found a napkin wedged between the bottom of the FC gasket and the chassis. I removed the napkin and accessed the evaporator. I found a mostly complete frost pattern but there was also a ball of ice formed at the top right over the cap tube and bimetal I confirmed the defrost circuit was working as designed and steamed out the ball of ice. I reassembled the evaporator cover and pulled the unit from the wall to inspect the valve. When I pulled the line off the valve I found black water dripping from the line and I could see it inside the valve as well. I recommended replacing the line with a pex line and replacing the valve to help with the taste.Ordering valve(WPW10498990) pex line(8212547RP); ordrng 1 WPW10498990 (Valve) and 1 8212547RP (Pex line)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Leander, TX 78641
David S
Job Details: 03/22/2021
"Arrived on site for fridge not cooling. I inspected the unit and work area. I found the freezer at room temperature and I could hear the evaporator fan working. I gained access to the compressor and found it hot to the touch. I found good voltage to the compressor. I swapped in a good start device and capacitor. The compressor sill wouldnt kick on. The unit needs a sealed system repair. This is covered under warranty. I am ordering the compressor, evaporator, and access valance. The office will reschedule when we have an eta on the parts.; ordrng 1 W10507884 (Compressor) and 1 W11459354 (Evaporator) and 1 W10913906 (Access valve)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM5
Near Austin, TX 78737
Luis
Job Details: 03/22/2021
"Arrived on site for water leaking. Found water leaking from icemaker housing,diagnosed a defective icemaker,installed a new icemaker ran icemaker through a cycle water filled icemaker with no leaks."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYW02
Near Austin, TX 78727
David Z
Job Details: 03/22/2021
Arrived on site to follow up on refrigerator leaking into RC. Removed and found drain clogged with rust debris again. Ran cleaner through drain and verified its clear and clean. Ran steam through drain hole as well and found all working properly. No water leaks found. Call complete.
We serviced a
GE REFRIGERATOR
Model CFSP5RKBBSS
Near Kyle, TX 78640
Richard
Job Details: 03/22/2021
Arrived onsite for the refrigerator not cooling. Replaced the inverter board and compressor is working and refrigerator is cooling.
We serviced a
MAYTAG DRYER
Model MEDC300XW0
Near Cedar Park, TX 78613
Justin
Job Details: 03/22/2021
Arrived on site for a dryer with broken door switch. Upon further inspection I found door switch not functioning at all and just falling freely. Door switch will need to be replaced.Customer accepted and I installed the new door switch. I tested the unit and it is now working designed.Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QKB01
Near Austin, TX 78731
Luis
Job Details: 03/22/2021
"Arrived on site for water leaking. Checked upper and lower compartment no traces of leaks by compressor or valve,removed icemaker found crack on fill tube diagnosed unit will need a new fill tube assembly
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Austin, TX 78732
David Z
Job Details: 03/22/2021
Arrived on site to install parts to resolve dryer not running. Installed control and found console didnt have overlay. Ordered just overlay. SR ordered part and out on ticket.; ordrng 1 W11158457 (Overlay)
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HZ0
Near Kyle, TX 78640
Richard
Job Details: 03/22/2021
Arrived onsite for the oven control panel not working properly Ordering parts and office to schedule ; ordrng 1 W11339755 (Control panel)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Leander, TX 78641
Justin
Job Details: 03/22/2021
Arrived on site for a washing machine not spinning and leaving clothes wet at end of cycle. Upon further inspection I found the unit completely unresponsive. I found 120V at the wall and at the control. I found a bad control in the unit. Ordering control and will bring back shifter in case as well. Office to reschedule.; ordrng 1 W11399433 (Control)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78738
Brandon
Job Details: 03/22/2021
"Arrived on site to replace failed recirculating pump and water pan pump, after replacing, unit tested good."
We serviced a
GE REFRIGERATOR
Model PSS26MSTDSS
Near Round Rock, TX 78681
David S
Job Details: 03/22/2021
Arrived on site for fridge not cooling properly. I inspected the unit and work area. I found the unit not cooling. When I pressed express cool the compressor kicked on and it started to cool. I gained access to the control. I tested the thermistors from the control. I found proper voltage being sent from the main control while in express cool mode. I power cycled the unit and put it into normal operation I found the compressor and fans not getting voltage. Indicating the UI panel WR55X10557 is not communicating with the main control.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Leander, TX 78641
David S
Job Details: 03/22/2021
"Arrived on site for dishwasher not washing. I inspected the unit and work area. I found error codes F7e1, no heat, f4e3 wash motor not running. I ran a diagnostics cycle I found the wash motor getting good voltage but not pumping. I found good voltage to the heating element, and it is heating, I spoke to the customer about needing the sump and motor assembly to complete the control. The office will reschedule when we have an eta on the part.; ordrng 1 W10837026 (Sump and motor)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Manor, TX 78653
Matthew
Job Details: 03/22/2021
"Arrived onsite for washer making loud noise when not in use. Upon inspection could not duplicate issue. Error code for F3E1 pressure sensor stored. Cleared all codes, calibrated unit and ran auto test. Called tech line for assistance. Recommended customer record issue when possible. Recreating the issue is key to diagnosis. Customer will monitor, record and contact office if issues persist"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Georgetown, TX 78628
Tommy
Job Details: 03/22/2021
Arrived onsite for unit being loud. Upon arrival found unit operating as designed. Spoke with customer on noise being sump pushing water through arm to clean dishes. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Austin, TX 78753
Matthew
Job Details: 03/22/2021
Arrived onsite to replace previously diagnosed part. Replaced valve. Calibrated unit. Ran auto test and all passed. Ran normal cycle and unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/22/2021
Arrived on site to install previously diagnosed parts. Removed UI and control. Installed new UI and control. Ran through diagnostics to run calibration. Ran the service diagnostics and it completed the test as designed. No leaks detected. Job completed.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2656KGB
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/22/2021
Arrived on site to diagnose a refrigerator that is leaking in FC. Found fill tube partially frozen and overflowing. Thawed tube and tested unit. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Leander, TX 78645
Lou
Job Details: 03/22/2021
"Arrived on site to inspect washer making noises. Upon further inspection, the customer advised that the unit is making a popping noise during wash. I placed the unit in diagnostics showing no error codes and tested the spin and agitate modes and when the actuator would switch from agitate to,spin, the cam would make a popping noise which the customer identified as the noise they keep hearing. I advised that the noise is normal. Tested unit in diagnostics mode and the unit operated as designed. Made recommendations for use and care and customer has a water softener system, so I made recommendations for detergent & fabric softener use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78753
Matthew
Job Details: 03/22/2021
"Arrived onsite to replace previously diagnosed parts. Replaced valve, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78664
Scott
Job Details: 03/22/2021
"Arrived on site ,replaced gearcase,belt , cam . Ran diagnostics calibration and wash test . All checked normal. No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near New Braunfels, TX 78130
Noah D
Job Details: 03/22/2021
"Arrived on site to inspect microwave for not allowing selection, upon inspection found the interface blacked out, replaced control with no change, replaced holders with no issues. Will need new interface. Office to reschedule. Please place on cancellations ; ordrng 1 W11179877 (INTERFACE,)"
We serviced a
WHIRLPOOL WASHER
Model CGT9000GQ0
Near Georgetown, TX 78626
Tommy
Job Details: 03/22/2021
Arrived onsite for unit not collecting change correctly. Upon arrival found unit had no error codes but found unit coin collecter was not locked in correctly. As well as doors were likely not being closed correctly for cycles. Tested unit and found unit is operating as designed. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78748
Luis
Job Details: 03/22/2021
"Arrived on site for cooling complaint. Unit working at time of visit,some ice on cover,ran diagnostics bimetal reading open with freezer temp at 0? diagnosed defective control and bimetal,while in freezer found grease and black Debris on liner,replaced fan,bimetal and control. ; used 1 Wp2182381 (Bimetal) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP25FNSS00
Near Georgetown, TX 78628
James
Job Details: 03/22/2021
performed streem. found display is not lighting up. had customer turn off breaker and then back on to cycle power. control panel is now working. found items on top shelf were obstructing air vent causing items in refrigerator section to freeze. unit operating propelry.
We serviced a
WHIRLPOOL DRYER
Model WED7500VW2
Near Lakeway, TX 78734
Robert
Job Details: 03/22/2021
Arrived on job to replace previously diagnosed part. after replacement test operation.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS
Near Austin, TX 78734
Brandon
Job Details: 03/22/2021
"Arrived on site to replace sump assembly, after replacing unit tested good no leaks."
We serviced a
GE WASHER
Model GCWN2800D1WW
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/22/2021
"Arrived on site for customer complaint of unit leaking, I ran test cycle, found no leaks at time of service."
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near Hutto, TX 78634
Scott
Job Details: 03/22/2021
"Arrived on site for no heat dryer . Unit will tumble , getting good voltage . Found coil and high limit thermostat had failed . Replaced heater assembly. Unit is now heating normally . Did run air flow test and recommended to have complex clean vents .
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Liberty Hill, TX 78642
Tommy
Job Details: 03/22/2021
Arrived onsite for previously diagnosed parts. Upon arrival customer informed me top handle was scratched. Ordering top handle. Removed bottom door and tried hinges. Found new hinges not designed for lighter weight.. Unit will still need panel for upper door. Ordering office to reschedule. C-Note LS Training. ; ordrng 2 W11455086 (Panel)s and 1 W11110499 (Hinge door)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Austin, TX 78717
Justin
Job Details: 03/22/2021
"Arrived on site for MW with light being out and door not closing properly. I found that after closing the door the MW would not start unless you pressed down on the right hand side to make better contact with the interlock. I called techline and spoke with Robert and received SR# 7730311658. Robert advised to replace the hinges and interlock assembly for the repair. I also found the MW bulb ohmd out and dead and needing to be replaced, the lamp holder was good. Ordering hinges, lamp, and hinge screws for the repair. Will come back with the harness. Office to reschedule.; ordrng 2 W10874474 (MW Door Hinge)s and 2 Partresearch (Hinge screw on inner MW door, small black screw (Paul knows which one))s and 1 W10886919 (MW Lamp)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TF0
Near Austin, TX 78738
Brandon
Job Details: 03/22/2021
"Arrived on site for customer complaint of unit leaking water after she installed the filter, found unit had an external filter that was drastically reducing water pressure, I bypassed the external filter, installed the filter provided by the customer, unit tested good.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC7AS04
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/22/2021
"Arrived on site for OVEN WILL HEAT UP AND THEN IT STOPS HEATING-SHOWS THE PREHEAT TEMP, BUT ITS NOT EVEN CLOSE TO THAT. Ran three sets of temps and got 377. Calibrated oven from 30 degrees down to 15 degrees. Customer satisfied with calibration.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHMXKB06
Near Manor, TX 78653
Matthew
Job Details: 03/22/2021
Arrived onsite for refrigerator leaking inside. Upon inspection found frozen and overfilled drain line. When unit would defrost the water would overfill into the refrigerator section through the air ventilation. Defrosted and cleared drain line. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
GE MICROWAVE
Model PSB1201NSS01
Near Austin, TX 78756
Matthew
Job Details: 03/22/2021
Arrived onsite for microwave sparking. Upon arrival tested unit and unit is functioning properly. Heated water multiple times and warmed food. No issues. Could not duplicate issue. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
Justin
Job Details: 03/22/2021
Arrived on site for a dishwasher leaking under the unit. The customer stated that the unit would only leak on longer washes and roughly 2.5+ hours in. He indicated the leak came from the front. He also stated he ran a full and empty cycle to rule out user error. I put the unit into diagnostics mode and found no stored error codes . I then ran a test cycle and observed no leaks under the. I did not observe any obvious water marks u def unit either. I then took off the front door panel and observed if the leak was coming from the dispenser and observed no leak. I then ran a test cycle again and observed no leaks. I found the spray arms and delivery tube connected correctly as well. I found the customer just started using a new soap and advised him this could be causing over sudsing and leaking out of the front. I advised him to run the same cycle its his old soap and see if it continues to occur. I advised him if it does them to video tape the leak. No leaks observed at the time of service..
We serviced a
WHIRLPOOL DRYER
Model WED8500DW3
Near Austin, TX 78731
Kevin
Job Details: 03/22/2021
We serviced a
GE RANGE
Model JGP320EP1WH
Near Austin, TX 78758
Matthew
Job Details: 03/22/2021
Arrived onsite for cooktop not igniting. Upon inspection found unit not plugged in. Plugged unit in and tested. Found that three of the four burners are working. The bottom right is not. Found that valve switch is faulty.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Leander, TX 78641
David S
Job Details: 03/22/2021
Arrived on site ice dispenser not working and the ice maker not working. I inspected the unit and work area. I found no voltage to the ice maker. I gained access to the chassis harness and found voltage at the connection. Indicating the wiring harness in the door has broken. I am ordering a new freezer door and authorization. The office will reschedule when we have an eta on the part.; ordrng 1 LW10365674 (Freezer door) and 1 Authorization (Authorization)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS0
Near Canyon Lake, TX 78133
Noah D
Job Details: 03/22/2021
"Arrived on site to inspect fridge for not making ice, upon inspection found the bin cracked, replaced bin and tested Icemaker, icemaker was not provided water, customer will need to replaced filter to fix issue. Complete"
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDB02
Near Jarrell, TX 76537
Tyler
Job Details: 03/22/2021
"Arrived on site for refrigerator not cooling, upon arrival I found ffc over 60 degrees and FC at 38 degrees. Upon inspection of compressor area I found amp draw at .67 amps, dryer was cold, heat exchange from condenser coil was sparse. I found evap coil was not iced over properly, thermistor showed evidence of previous replacement and ohmed out ok, found sealed system within unit had failed,: W10836706 evap coil, W11092625 compressor, WPW1014375 ui dryer, W10913906 access coupler"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near New Braunfels, TX 78130
Andrew
Job Details: 03/22/2021
"Arrived on site to test unit for loud grinding noise. Found gear case was leaking oil.
We serviced a
WHIRLPOOL ICE MACHINE
Model KFIV29PCMS02
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/22/2021
Arrived on site to test unit for not cooling. Found RC evap completely frosted over. Advised customer to thaw unit out prior to next visit to get proper diagnosis. Office to reschedule.; ordrng 2 SHIMS (SHIMS)s and 1 W10633627 (motor-evap) and 1 W11380560 (CONTROL) and 1 WPW10277799 (harns-wire) and 1 WPW10389152 (support)
We serviced a
MAYTAG WASHER
Model MHW5500FC0
Near West Lake Hills, TX 78746
Kevin
Job Details: 03/22/2021
"Arrived on site and found F9E1 saved error code, cleared error and observed washer complete a diagnostic cycle. Also ran and observed a rapid wash cycle. Advised using less detergent but otherwise washer passes tests. May be needed but replacing all these things still could possibly not correct experience, job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48CSFXDA
Near Bee Cave, TX 78738
Brandon
Job Details: 03/22/2021
"Arrived on site for customer complaint of gasket having a tare in the side, found tare, but was not effecting the sealing of the door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Austin, TX 78748
Luis
Job Details: 03/22/2021
"Arrived on site for water leaking and loud noise. Removed grill found door making loud noise due to cam closure,hinge moving with door operation water leaking due to inlet not connected to connector correctly. Found wheel base assembly missing clip and rivet,ordering hinge,cam door,correct screw,rivet and clip ; ordrng 1 W11095731 (Cam door) and 1 WP489483 (Screw) and 1 W11093938 (Hinge) and 1 WP2179826 (Rivet) and 1 W11476984 (Clip)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, TX 78633
Kayman
Job Details: 03/22/2021
Arrived onsite for micro wall oven combo with microwave cavity light not working. Upon inspection I found multiple stored error codes F6E4 F5E2 and a microwave relay error. I accessed and replaced the micro control with a new light bulb assembly. I also replaced the main control due to the F5E4 error. I powered the unit on and found it was not connected to WiFi. I attempted to help get the unit connected to WiFi but there was an issue with the customers app not taking their passwords. I left them with the WiFi connect teams direct number and asked the customer to reach out to them for the WiFi issue. The unit is otherwise working as designed at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Georgetown, TX 78626
Kayman
Job Details: 03/22/2021
Arrived onsite for washer showing F0E9 error code. Upon arrival the customer explained the unit has worked fine ever since the code came up. I ran a diagnostics cycle on the unit and found error codes for off balance load and UI button stuck. I confirmed no stuck buttons and I cleared the fault history. I ran a auto diagnostics cycle and found all functions passed with no abnormal shaking in high spin. I inspected the gearcase and drive system and found everything in good working condition. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25PWXAN01
Near Killeen, TX 76542
Al
Job Details: 03/22/2021
"Arrived on site and inspected a 1992 Whirlpool side by side refrigerator with cooling issues.Customer advised the unit started working again after she called AHS.Temperatures were -4 in the freezer and 32 in the refrigerator compartment.The customer advised the ice maker isnt working, I confirmed it and found the customer has the 1992 filter on the back of the unit, which isnt allowing water to flow and also shes going to have a plumber update the plumbing to correct the issue.Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Gatesville, TX 76528
Jonathan M
Job Details: 03/22/2021
Arrived onsite for a washing machine that?s making a grinding sound as it spins. Inspected unit and work area. Customer advised it?s not making a grinding sound but it?s making a loud knocking sound as it spins. Confirmed customers complaint by placing the unit in a high speed spin. Unit is having an issue with the Triax on the main control and motor with the spin speed sensing. Ordering main control in office will need to contact customer about reschedule date due to an out of stock and PST item; ordrng 1 W11417466 (CONTROL)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Leander, TX 78641
David S
Job Details: 03/22/2021
Arrived on site for washer making a noise I inspected the unit and work area. I found no error codes in diagnostics. I ran the unit through a diagnostics cycle and a high spin speed cycle. I found the unit not making any noise. The customer showed me a video of the noise and it is coming from the main control. I am ordering the control. ; ordrng 1 W11170319 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB01
Near Austin, TX 78703
Luis
Job Details: 03/22/2021
"Arrived on site for water leaking. Found frozen fill tube,found inlet to fill tube disconnected from clamp,defrosted fill tube found clamp not securing water line to fill tube,attempted to use a tube clamp same issue ordering a new fill tube assembly. ; ordrng 1 WP2196157 (Fitting) and 1 WP2307650 (Valve)"
We serviced a
WHIRLPOOL MICROWAVE
Model UMC5200BAS
Near Leander, TX 78641
Lou
Job Details: 03/22/2021
We serviced a
GE MICROWAVE
Model JVM1870SK04
Near Austin, TX 78738
Leonardo
Job Details: 03/22/2021
Arrived on site to replace turntable motor. Found motor to be to big for the unit. Not fitting correctly will need to research. Also found black marks under turntable coupler could spark when unit in use. ; saved tckt
We serviced a
KENMORE WASHER
Model 110.2513241
Near Georgetown, TX 78628
Wesley
Job Details: 03/22/2021
"Arrived onsite for not spinning out and found unit would need an overhaul of gearcase , cam, actuator and washplate due to seizure.; ordrng 1 W10752285 (Washplate) and 1 W11454734 (Gearcase) and 1 W10721967 (195) and 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS2
Near Austin, TX 78744
Richard
Job Details: 03/22/2021
Arrived onsite for the oven not reheating correctly. Ran diagnostics and found no error codes. Ran a bake cycle and set the temperature to 350 and it will keep preheating way passed desired temperature and it keeps going temperature got up to 450 and it was still going. Tested temp sensor and According to my meter its in range. Will need to replaced the control and sensor. Ordering parts and office to schedule ; ordrng 1 W10894098 (Control board)
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Pflugerville, TX 78660
Leonardo
Job Details: 03/20/2021
Arrived on site to replace burner heads and caps for right front and right rear burners. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Austin, TX 78728
Leonardo
Job Details: 03/20/2021
Arrived on site to replace magnetron inverter and board. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model KFDC506JSS00
Near Austin, TX 78738
Brandon
Job Details: 03/20/2021
"Arrived on site for customer complaint of unit not heating properly, found unit tested good, instructed customer to allow 30 minutes of pre heat time for precise baking."
We serviced a
KITCHENAID MICROWAVE
Model KCMS185JSS1
Near Lakeway, TX 78734
Brandon
Job Details: 03/20/2021
"Arrived on site for customer complaint of unit not heating and display reading Demo, I reset control by flipping the breaker, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
Justin
Job Details: 03/20/2021
I arrived on site for a dishwasher not having any power. I found proper voltage at the wall and junction. I found wires wired correctly and no grounding issue at junction. I gained access to the control and found it was getting 120V indicating a bad control. I replaced the control and the unit was now turning on. I ran a test cycle in diagnostics and it ran through as designed with no errors. Unit is now working as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Pflugerville, TX 78660
Leonardo
Job Details: 03/20/2021
Arrived on site to test unit for console not responding. Found console hard to start of turn off. Replaced console test unit and unit sat good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cedar Park, TX 78613
Justin
Job Details: 03/20/2021
"Arrived on site for refrigerator making loud noise and having frost build up. Upon rival customer stated that the unit had gotten frost build up and made the noise recently, but they thawed out the unit and the noise stopped. They also stated that it started a few weeks ago, and recently the lights started having issues. Indicating this may have started during winter storm and rolling power outages. The unit is now beginning to frost back up again. I checked temps in the FC and found them at 42?F when set at 37?F. The FC was at -1?F when set at 0?F. I found the evap fans working as designed and the thermistors on diagnostics reading fine. I found the damper not opening or closing properly. I gained access to the HV control and tested voltage at control P2 2-5 for the damper when activating it in service diagnostics and found only 66VAC when it was supposed to open and when it was supposed to close it went to 0VAC. I also tested the voltage at the control P5 1-2 for the RC thermistor and found it at 1VDC. This is indicating a faulty HV control. .; ordrng 1 W10695459 (FC Module)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB5
Near Austin, TX 78724
Matthew
Job Details: 03/20/2021
Arrived onsite for broken dispenser. Upon arrival found customer had tried disassembling door. Customer had dispenser ordered but was unable to remove the top two screws at the latch assembly. Screws are stripped into the latch assembly and would need to be forced out causing damage to the assembly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Round Rock, TX 78665
Kayman
Job Details: 03/20/2021
"Arrived onsite for refrigerator loaning cool and not making ice. Upon inspection I found that all functions and thermistors passed in diagnostics. I found the compressor pulling 1.8 amps while running. I accessed the FC evaporator and found no frost pattern. I let the unit run for atleast 20 mins but no frost for,Ed one other evaporator. I found the drain pan warped. I found the RC evaporator was after market indicating it had been replaced before. As per CS the unit would need a sealed system repair and possibly need diagnosis for defrost issue.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Georgetown, TX 78633
Tommy
Job Details: 03/20/2021
Arrived onsite for unit not turning on. Upon arrival found voltage to unit was good. And unit control was communicating correctly. UI console had failed. Replaced UI due to being replaced last year. UI is covered. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXW02
Near Austin, TX 78759
David Z
Job Details: 03/20/2021
"Arrived on site to diagnose refrigerator not producing any ice. Performed diagnostic on unit. Checked icemaker and found ice jammed the stripper arm. Cleared ice. Tried to cycle unit. Unit finished that cycle. Tested fill valve and valve was very noisy and not producing any water. Attempted to recycle the icemaker and it died mid cycle and would not advance. Found no voltage at icemaker or optical eye. Harness damaged in door
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78731
Leonardo
Job Details: 03/20/2021
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78731
Leonardo
Job Details: 03/20/2021
Arrived on site to test unit for damaged handle. Replaced handle test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78731
Leonardo
Job Details: 03/20/2021
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HS00
Near Round Rock, TX 78664
Matthew
Job Details: 03/20/2021
"Arrived onsite for cooktop not working. Found that cooktop burners are working, the issue is the indicator light is not functioning. Inspected unit and found burned indicator light on main harness. would need to replace main harness.
We serviced a
UNKNOWN UNKNOWN
Model VAN NISSAN
Near Austin, TX 78750
Matthew
Job Details: 03/20/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78664
Matthew
Job Details: 03/20/2021
Arrived onsite for F2EE error code. Communication error between UI and control. Replaced control and tested unit. Unit remained unresponsive. Will need to order and replace panel. Office to reschedule ; ordrng 1 W11028004 (wire) and 1 W11367678 (CONSOLE ) and 1 W11368911 (HOUSING UI)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Killeen, TX 76543
Tyler
Job Details: 03/20/2021
Arrived on site for washer needing previously diagnosed drain pump. Upon arrival I was able to clear remaining water and install new pump. I then reassemble and tested the new pump and insured unit was fully functioning as designed. Ran factory reset and insured unit ran through all cycles. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Austin, TX 78759
David Z
Job Details: 03/20/2021
Arrived on site to install previously diagnosed parts to resolve no heat in dryer. Replaced control and retested. Unit is now properly heating and working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Cedar Park, TX 78613
Justin
Job Details: 03/20/2021
Arrived on site to install previously diagnosed parts. I installed the new sump and motor and then ran a test cycle in diagnostics mode. The unit ran as designed. No leaks observed at end of service. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Temple, TX 76502
Tyler
Job Details: 03/20/2021
Arrived on site for microwave needing previously diagnosed high-voltage transformer. Upon arrival I was able to uninstall the microwave and then install the needed high-voltage transformer I then reassembled and reinstall the microwave and ran multiple back-to-back tests for three minutes each in order to verify the microwave was still heating without shutting down too early. At this time customers happy to they can now use the microwave for longer periods of time call complete
We serviced a
GE MICROWAVE
Model JVM1540SP1SS
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/20/2021
"Arrived on site for microwave needing previously diagnosed high voltage trans, and fuse. Upon installing needed parts I was able to reinstall and test unit and verified microwave is fully heating as designed without tripping anything"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Temple, TX 76501
Tyler
Job Details: 03/20/2021
"Arrived on site for washer not functioning and showing multiple error codes. Upon arrival I ran diagnostics but couldnt get past c00 test due to drain issue. I was able to pinpoint the problem at the drain pump which then caused a domino affect with over suds, and pressure related errors. After replacing drain pump I reassemble and tested unit and was able to confirm unit fully ran both a diagnostics and quick wash cycle without any further issues. No leaks before during or after repair. Call complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Liberty Hill, TX 78642
Tommy
Job Details: 03/20/2021
Arrived onsite for unit not turning on. Upon arrival found unit wiring was bad. Rewired and found control was bad as well replaced control and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Round Rock, TX 78665
Kayman
Job Details: 03/20/2021
Arrived onsite for wall oven with no sound and not alerting when food is done. Upon inspection I found the unit not connected to WiFi. I was able get the unit connected to WiFi. I did a factory reset and I tested preheat to make sure the sounds were working. All sounds were working and the unit preheated as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78729
David Z
Job Details: 03/20/2021
"Arrived on site to diagnose broken range door. On arrival found handle had come off and the door was loosely held together. Did not find any broken panels. Was able to rebuild the door and secure a tight fit. Door is now working as designed.
We serviced a
GE MICROWAVE
Model PEB7226SF2SS
Near Round Rock, TX 78665
Kayman
Job Details: 03/20/2021
"Arrived onsite to install previously diagnosed parts. I installed the magnetron, main harness and mag Tstat. I tested the unit and it is working as designed at this time. Job complete."
We serviced a
GE MICROWAVE
Model JVM1650SB004
Near Austin, TX 78734
Brandon
Job Details: 03/20/2021
"Arrived on site to replace main control board, after replacing, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Liberty Hill, TX 78642
Tommy
Job Details: 03/20/2021
Arrived onsite for previously diagnosed parts. Replaced control. Removed lid basket and replaced unit gear case and drain pump. Put unit back together and proceeded to test. Unit is now operating as designed. Job Completed. No signs of leaks during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78717
David Z
Job Details: 03/20/2021
"Arrived on site to diagnose refrigerator with freezer light out, as well as sever RC lights. Found freezer module failed. Replaced freezer module and retested. Unit is now working as designed. Call complete."
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Cedar Park, TX 78613
Justin
Job Details: 03/20/2021
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Manor, TX 78653
Matthew
Job Details: 03/20/2021
"Arrived onsite to replace previously diagnosed parts. Replaced gearcase, outer tub, inner basket, hub, cam, actuator, filter , agitator, suspension rods and capacitor. Reassembled unit and tested. Calibrated unit then ran test cycle. Unit is functioning properly. No leaks present at this time. Job complete"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EBS09
Near Austin, TX 78717
David Z
Job Details: 03/20/2021
"Arrived on site to diagnose microwave that was sparking and didnt have a door that fully seated. On arrival customer operated the unit as normal and showed me the noises they heard. Unit isnt sparking, it is just the light triggering briefly when unit is run and the interlocks arent engaged. Customer had shown me glass pieces they had removed from the inner door that were rattling. Ordering a new inner door to remedy both issues, with glass and operation. Advised customer that the door has to be closed firmly on these units for best operation. Office to schedule when inner door comes in. ; ordrng 1 W10687342 (Inner door)"
We serviced a
GE RANGE
Model JGB810SET1SS
Near Austin, TX 78753
Leonardo
Job Details: 03/20/2021
Arrived on site to replace burner heads and caps. Replaced parts test unit and unit had very low gas pressure. Customer said they had just changed the valve at wall advised customer to get Plummer again to check if valve is backwards. Will need to reschedule to replace regulator of gas is good. ; O-emld tckt
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Austin, TX 78750
David Z
Job Details: 03/20/2021
"Arrived on site to examine recently delivered unit missing parts. On arrival I found the unit didnt come with toe kick or mounts, and also has a broken ice box cover. Ordering mounts and hardware, and new ice box cover. Office to schedule when parts arrive; ordrng 1 W11234555 (Icemaker cover) and 1 W11028834 (Grille Mount LH) and 1 W11028835 (Grille Mount RH) and 1 W10848725 (Adjustable toe kick LH) and 1 W10848724 (Adjustable Toe Kick RH) and 1 W11307197 (Front Grille) and 2 W10882791 (Grille screws)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Leander, TX 78641
Justin
Job Details: 03/20/2021
Arrived on site to install previously diagnosed parts. will need to order another to come back and install. Office to reschedule.; ordrng 1 W11224256 (HV Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Austin, TX 78724
Matthew
Job Details: 03/20/2021
"Arrived onsite for dishwasher leaking. Upon inspection found bottom arm not connected causing overflow over door. Secured spray arm and tested unit. Unit is functioning properly, no leaks present at this time. Job complete"
We serviced a
GE REFRIGERATOR
Model gfd28gblets
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/20/2021
Arrived on site for refrigerator cleaning previously diagnosed sealed system upon arrival I was able to recover the current Freon uninstall the compressor reinstall a new compressor UV dryer and access valve high then vacuumed out the system for 20 minutes and make sure that the pressure did not have any leak and stayed with the vacuum for another 15 minutes. I then charge the unit with 5 ounces of Freon as recommended by model tag at this point I inform the customer will take 24 hours to fully cool the temperature is down where they need to be call complete. Psi levels high/low upon completion were 125/0
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
Justin
Job Details: 03/20/2021
"Arrived on site for dishwasher getting into the middle of the cycle and the stopping. Upon arrival customer stated that it would fill and then stop. I put the unit into diagnostics mode and found stored error codes F4E3 for wash motor not running, F7E1 for no heat, F3E3 for failed calibration, and F5E1 for door switch stuck. I ran a diagnostics mode and found the unit would fill properly and the motor would hum but it sounded as if it was struggling and would skip around then stop. This dispenser opened. I measure amp draw for heater and found it working and at the end the unit drained as designed. I checked voltage at the motor during another test cycle and found the voltage to low and chattering. I then checked voltage at the wall and control and both have proper voltage. This indicates a bad control. I replaced the control and put unit into diagnostics mode and through as designed with no errors. Unit is now working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Cedar Park, TX 78613
Justin
Job Details: 03/20/2021
Arrived on site to install previously diagnosed parts. I installed the new heating element and the. Tested unit in diagnostics mode and found stored error codes F7E1 for no heat. I then ran a test cycle and measure amp draw at heater. The heater drew proper amps and is now working as designed. No leaks observed by end of service.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2844LP5
Near Georgetown, TX 78628
Tommy
Job Details: 03/20/2021
Arrived onsite for unit still not making ice. Upon arrival found unit was not receiving water to ice maker. Pulled unit. Found rear of unit linear bubbling and frosted over lines. S
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Round Rock, TX 78681
Kayman
Job Details: 03/20/2021
Arrived onsite to install previously diagnosed parts. I installed both hoses and found a bad kink in the old one.No leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pflugerville, TX 78660
Leonardo
Job Details: 03/20/2021
Arrived on site to test unit for oven not getting to temp. Test the average temp of the unit and found unit off 8?. Calibrated oven to +10? job complete.