Near Austin, TX 78746
Luis
Job Details: 12/13/2018
FREEZER WHIRLPOOL WRS588FIHV00 Arrived on site for loud noise. Loud noise from gears inside diffuser assembly diagnosed faulty diffuser. Removed faulty diffuser installed new diffuser assembly
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/13/2018
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site. Checked for hinge issues. Found hinges damaged not allowing oven door to open. Will need hinges to repair unit. Office to reschedule; ordrng 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door)
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/13/2018
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site. Checked for hinge issues. Found hinges damaged not allowing oven door to open. Will need hinges to repair unit. Office to reschedule; ordrng 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door)
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/13/2018
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site. Checked for hinge issues. Found hinges damaged not allowing oven door to open. Will need hinges to repair unit. Office to reschedule; ordrng 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door)
Near Austin, TX 78746
Luis
Job Details: 12/13/2018
ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived on site for no ice. Powered unit on found water line disconnected from cover not allowing reservoir to fill and water to enter bin. Reinstalled water line to correct location installed water filter ran diagnostics all test passed unit working as designed.
Near Austin, TX 78737
Brandon
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 "Arrived on site for customer complaint of unit making noise, the only noise I heard at time of service was the normal operation of fan motors. Unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/13/2018
ICE MACHINE WHIRLPOOL KUIX505ESS2 "Arrived on site for customer complaint of ice machine not producing ice, found drain line was kinked in multiple locations causing unit not to drain. I ran diagnostic test, no errors found. Instructed customer to have plumber change out drain line."
Near Georgetown, TX 78628
Jerry C.
Job Details: 12/13/2018
DRYER WHIRLPOOL GEW9878PW1 "GEW9878PW1 Arrived to inspect no operation. I found the unit would not start and the thermal fuse tested open. I removed and replaced the fuse and tested. The unit heated and cycled as designed. I noted excessive vent tubing and I removed it and informed the customer of my findings. Operational test good, lint removed from chassis.
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/13/2018
DISHWASHER WHIRLPOOL WDT920SADE3 "WDT920SADE3 Arrived to inspect no water. I found the pump would not circulate water. I removed and inspected and discovered the impeller had stripped from the threads on the motor. I removed and replaced the sump assembly and tested. Operational test good, no leaks observed during service."
Near Liberty Hill, TX 78642
Jerry C.
Job Details: 12/13/2018
DISHWASHER KITCHENAID KDTE304GPS0 "KDTE304GPS0 Arrived to instal parts. I removed and replaced the dispenser and tested. I installed the kick panel retainers. Operational test good, no leaks observed during service."
Near Liberty Hill, TX 78642
Jerry C.
Job Details: 12/13/2018
DRYER WHIRLPOOL WED4815EW1 "WED4815EW1 Arrived to inspect door closing issue. I found the door very difficult to close and after replacing the strike and adding a small amount of dielectric grease, the door operation was greatly improved. No lint within newer chassis."
Near Pflugerville, TX 78660
Wesley
Job Details: 12/13/2018
DISHWASHER WHIRLPOOL WDT750SAHV Arrived on site and installed new adjusters due to failing adjuster plastic. All checks good. Unit is now operating as designed.
Near Leander, TX 78641
James
Job Details: 12/13/2018
REFRIGERATOR MAYTAG MSB26C6MDM00 Arrived on site and customer stated that with a filter installed they get no water and with the filter removed they just hear the valves humming. Found filter housing has failed causing the issue and will need to be replaced. ; ordrng 1 AUTHO (AUTHO) and 1 WPW10394053 (housing)
Near Pflugerville, TX 78660
Wesley
Job Details: 12/13/2018
DRYER WHIRLPOOL WED8500DC4 Arrived on site and found unit heating. Cleared lint out of outside vent causing blockage. Customer reported intermittent power outage and failure to heat. Advise customer on findings. No apparent problems except f4e3So cleared vent and advised that if power failure continues to happen UI and Control will be needed due to f2 e3 error.
Near Hewitt, TX 76643
Steve C.
Job Details: 12/13/2018
WASHER MAYTAG MHW5500FW1 Arrived on site for the unit is leaking water. Tested the unit and found the water leak is coming from the outer for drain hose due to there is a hole about the size of a quarter that is torn. Found the unit will need a new auto drain hose and a new clamp. Advise the customer not to use the unit.; ordrng 1 W11281268 (DRAIN HOSE OUTER) and 1 WP356138 (clamp)
Near Manor, TX 78653
Wesley
Job Details: 12/13/2018
WASHER MAYTAG MVWC565FW0 Arrived on site and repaired with valve. All checks good. Unit is now operating as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 12/13/2018
RANGE AMANA AGR5330BAS3 Arrived on site and found hinge closed on the door do to the brace not being in place. Corrected hinge. and reinstalled properly. All checks good. Unit is now operating as designed.
Near Austin, TX 78746
Leonardo
Job Details: 12/13/2018
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site to test unit for unit turning off with in 5 seconds. Test all switches and switches test good. Test board and found shorted board. Replaced board test unit and unit heating correctly and running for the whole time set. Job complete
Near Austin, TX 78705
Luis
Job Details: 12/13/2018
ICE MACHINE WHIRLPOOL KUIC18NNZS0 Arrived on site for no ice. Found water filter stuck in housing. Removed water filter installed new water filter customer provided ran diagnostics all test passed. Diagnosed failed water filter not allowing water to enter reservoir and filter stuck in housing.
Near Leander, TX 78641
Lou
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRT108FZDB02 "arrived on site to inspect refrigerator not cooling. Using my multimeter, I placed my thermal lead in the rc section of the unit and my temp reading was 49 degrees. Using the same method, I tested the temp on the fc section and my reading was 40 degrees. While testing, I could hear that the compressor was running and it sounded like refrigerant was trying to cycle. I pulled the unit from its place and removed the back cover to find a large amount of animal hair (cat) on the venting of the cover. The condenser coils were dirty as well. I took an amp draw on the compressor and found .42 amps on one red wire and 0.00 on the other red wire. The compressor was warm as was the line going to the condenser. I removed the Evap cover to find a block of ice in the top right corner of the evaporator and no frost pattern anywhere. I removed the ice with my steamer. Due to my poor temp weak amp draw on the compressor and no frost pattern on the evaporator, I am o
Near Austin, TX 78702
Luis
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site for unit not powering on. Found no lights or nothing running. Removed unit from enclosure,found outlet faulty electrical cord unable to sit flush in outlet. Was able to get power cord to sit in outlet unit powered on. Diagnosed customer will need outlet replaced"
Near Austin, TX 78752
Leonardo
Job Details: 12/13/2018
OVEN WHIRLPOOL CWG3100AAB Arrived on site to test unit for door not closing correctly. Test unit and found broken hinge on left side. Ordering new hinge 74001856 rescheduled for Friday 12/14 per customer request. ; ordrng 1 74001856 (DOOR HINGE )
Near San Marcos, TX 78666
Kevin
Job Details: 12/13/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and found washer is unplugged, drain is running when washer is plugged in. Set washer into diagnostic cycle and didn’t find any error codes. Found drain hose is inserted to far into stand pipe, and pressure hose is not properly attached to control board. After correcting washer passed a calibration cycle and started a load on normal and it is progressing properly. No water leaks from connections at time of service."
Near Austin, TX 78717
Paul
Job Details: 12/13/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher and I installed the rack stop that was diagnosed from the previous visit. Call complete.
Near Austin, TX 78730
Paul
Job Details: 12/13/2018
DISHWASHER KITCHENAID KUDC10FXSS3 Arrived onsite for the dishwasher leaking on the right side at the bottom. I found the door seal worn on the right side causing the leak. I replaced the door seal and tested the unit in diagnostics. The unit is working as designed and there were no water leaks present during the cycle. Call complete.
Near Austin, TX 78736
Kevin
Job Details: 12/13/2018
WASHER WHIRLPOOL WTW8500DC2 "Arrived on site and found error code for unbalanced load and overload, ran a diagnostic cycle and all functions are operating properly. Sloshing is liquid ballast inside of basket. Ran test 52 for load calibration and 51 to confirm operation. No water leaks from connections at time of service
Near Lockhart, TX 78644
Robert
Job Details: 12/13/2018
WASHER MAYTAG MVWB835DW0 Arrived on job for complaints of not washing and noise. Ran diagnostics and got F7E5 shift code
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/13/2018
WASHER WHIRLPOOL WFW9750WW01 "Arrived on site. Checked for noise issues. Found pump housing hitting on right front shock creating noise on spin cycle. Adjusted pump housing and cycled, All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/13/2018
WASHER WHIRLPOOL WFW9750WW01 "Arrived on site. Checked for noise issues. Found pump housing hitting on right front shock creating noise on spin cycle. Adjusted pump housing and cycled, All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/13/2018
WASHER WHIRLPOOL WFW9750WW01 "Arrived on site. Checked for noise issues. Found pump housing hitting on right front shock creating noise on spin cycle. Adjusted pump housing and cycled, All functions tested OK. No leaks present. Job complete"
Near Austin, TX 78758
Paul
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived onsite to replace the previous diagnosed parts. I installed the smart valve and tested the unit. I had the same results. I had 14VDC to the smart valve now but no voltage to the dispenser valve or the ice maker valve. The UI will need to be replaced to complete service. Ordering C-NOTES + UI.; ordrng 1 C-NOTES and 1 WPW10559674 (CNTRL-ELEC)
Near Hutto, TX 78634
Tyler B.
Job Details: 12/13/2018
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site for both middle burner is not igniting when turned. Found when turning both outside knobs unit will ignite, but when using middle knobs both don't igniter when turned. Replaced igniter and spark and igniter but unit still not sparking unless knob is pushed in completely. Unit will need igniter harness to complete repair. No gas leaks on site . Unit will need harness that goes to knobs/valves, can't find in exploded view ; ordrng 1 CNOTE (OFFICE R/S) and 1 CNOTE (PARTS FIND)"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/13/2018
OVEN JENN-AIR JJW2830DS02 "Arrived on site. Replaced display assembly per service pointer. Ran oven, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/13/2018
OVEN JENN-AIR JJW2830DS02 "Arrived on site. Replaced display assembly per service pointer. Ran oven, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/13/2018
OVEN JENN-AIR JJW2830DS02 "Arrived on site. Replaced display assembly per service pointer. Ran oven, all functions tested OK. Job complete"
Near Round Rock, TX 78681
Tyler B.
Job Details: 12/13/2018
MICROWAVE KITCHENAID KOCE500ESS06 "Arrived o note for door switch replacement. Removed unit and replaced door switches and reassembled unit, still had the same issue, upon further inspection found door glass not complete seated ,popped out on top of trim unit will need inner door replaced and officiate to reschedule ; ordrng 1 W10687342 (door/mw)"
Near Manor, TX 78653
Wesley
Job Details: 12/13/2018
OVEN GE JTP20W0F4WW Arrived on site and installed correct panel. Unit is now operating as designed.
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/13/2018
RANGE WHIRLPOOL WFE525S0HS0 "Arrived on site. Replaced main control and cycled oven to 350°, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/13/2018
RANGE WHIRLPOOL WFE525S0HS0 "Arrived on site. Replaced main control and cycled oven to 350°, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/13/2018
RANGE WHIRLPOOL WFE525S0HS0 "Arrived on site. Replaced main control and cycled oven to 350°, all functions tested OK. Job complete"
Near Austin, TX 78751
Leonardo
Job Details: 12/13/2018
MICROWAVE WHIRLPOOL WMH31017AS1 Arrived on site to test unit for unit turning off. Test unit and found unit working correctly at this time. Test all switches and tod no problems found at this time. Could not duplicate problem.
Near Hutto, TX 78634
Jonathan
Job Details: 12/13/2018
OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site for range door scratched . Inspected door and found glass was cracked. Removed door front and installed new. Installed door and tested opening and closing. Tested all other operations, all tested good."
Near Leander, TX 78641
Lou
Job Details: 12/13/2018
WASHER WHIRLPOOL WFW9151YW00 "arrived on site to inspect washer not draining and clothes wet. Upon further inspection, I placed the unit in diagnostics and tested and error codes F9E1 and F5E3 appeared. I cleared the codes and continued with testing. During testing, I find a large amount of detergent suds in the drum. When the unit began to drain, I pulled the drain tube at the drain pipe and found the water flow very weak. Once the unit was done with diagnostics with no error codes at the end, using my wet vac, I removed the drain pump filter and found a large amount of debris which was blocking the flow of the water. I cleared the filter and put it back in place. I ran the unit through diagnostics again and the unit operated as designed with no error codes again. I advised the customer of my findings and gave recommendations on use and care and detergent use as well. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 12/13/2018
WASHER MAYTAG MVWB950YW1 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the water inlet valve and tested. The unit operated as designed with no error codes. The cold water valve at the wall does not shut off entirely and needs to be replaced. I advised the customer of this issue, but it does not effect the unit. Although, it could cause a leak in the future. Also, I found that the zip tie, that I applied to the drain hose at the drain pipe at the previous service call, had been removed. No water leaks observed on the unit during service, job completed."
Near Lago Vista, TX 78645
James
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL GX5FHDXVB00 Arrived on site and installed new start device. Tested for proper operation and found unit working properly. Job complete
Near Seguin, TX 78155
Robert
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on job for complaints of leaks. Customer unplugged refrigerator and shut off water. Were I turned on water found supply hose has big leak. Customer will get that fixed before additional repairs are done.;
Near Killeen, TX 76549
Arthur B.
Job Details: 12/13/2018
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for customer complaint of ice machine not producing ice. Tested unit and found unit would shut on and off. Found drain pump faulty. Removed and replaced external drain pump. Reassembled and tested. Found good ice slab forming. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78681
Lou
Job Details: 12/13/2018
VENTHOOD UNKNOWN WVU37UC6FS0 "arrived on site to inspect venthood fan making loud noise. Upon further inspection, I turned the unit on and immediately the noise started. I turned the fan off and removed the fan motor. I find a screw that was protruding through the vent assembly and was rubbing against the fan wheel. I backed the screw out and placed some foil tape over the hole where the screw was and placed the fan motor back into place. I tested the unit ad it operated as designed with no loud noise. Customer was not available to sign the receipt, but I called him and advised him of my findings. Job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 12/13/2018
OVEN WHIRLPOOL WOS72EC0HS00 "arrived on site to inspect oven door dented. Upon further inspection, I found a small scratch/dent in the bottom portion of the oven outer door panel. I removed and replaced the outer door panel and tested the door and it operates as designed. Job completed. No one was available to sign the receipt. I’m emailing a copy of the receipt to the builder."
Near Cedar Park, TX 78613
Lou
Job Details: 12/13/2018
MICROWAVE MAYTAG MMV4205DS1 "arrived on site to inspect microwave not heating. Upon further inspection, I placed a cup of water in the unit and turned on for 30 seconds. At the end of the cycle, the water was still cold. I removed the unit form the wall and removed the cover to expose the internal components. I plugged the unit in and placed the cup of water inside and started the unit on a 30 second heat. This time, the water was warm to touch. I tested the magnetron and it was good as was the transformer. I have no way of testing the diode or capacitor but while the unit was operating, there was no unusual noise coming from the diode/capacitor area. I did find that the mounting bracket on the wall was leaning down on the left approximately one quarter inch which could be causing the door to not engage the switches correctly. I placed the cover back on and placed the unit back on the wall and tested. Again, the water heated. I did not charge the customer a service fee due to this sam
Near Bastrop, TX 78602
Thomas L.
Job Details: 12/13/2018
WASHER MAYTAG MVWC200XW1 Arrived on site for no drain condition. Found drain pump working. Went into diagnostics and into calibration mode. Unit would not complete calibration mode. I am ordering a new control.i am all bringing the pressure switch just in case. ordrng 1 W10393483 (cntrl-elec) and 1 WPW10268911 (pressure switch)
Near , TX 78628
Lou
Job Details: 12/13/2018
RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to install previously diagnosed and ordered parts. From the previous service call, the front burners were not igniting correctly. Burner caps were ordered; therefore, I removed and replaced the burner caps on all the burners and tested. All burners ignited correctly. No gas leaks detected during service, job completed."
Near Austin, TX 78723
Leonardo
Job Details: 12/13/2018
OVEN WHIRLPOOL Weg515s0fs0 Arrived on site to test unit for oven not igniting. Test unit and found cook ware in bottom drawer hitting ignitor connection making unit not ignite. Removed cook ware and test unit by heating to 350 and unit test good job complete no leaks present at this time.
Near Austin, TX 78748
Leonardo
Job Details: 12/13/2018
MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site to test unit for light not coming on. Found bad light bulb,installed new light bulb
Near Spicewood, TX 78669
Brandon
Job Details: 12/13/2018
RANGE GE CT9050SH1SS "Arrived on site for customer complaint of f96 error code, checked connection at fan motor, found faulty cooling fan. Ordering fan motor. ; ordrng 1 WB26X24020 (cooling fan)"
Near Austin, TX 78747
Leonardo
Job Details: 12/13/2018
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for front burners not igniting. Replaced cap kit test unit and unit test good job complete no leaks present burner igniting right away.
Near Austin, TX 78731
Paul
Job Details: 12/13/2018
DISHWASHER KITCHENAID KUDS01FKSS0 Arrived onsite for the dishwasher not turning on. I found the control thermal fuse open. I replaced the thermal fuse and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78731
Paul
Job Details: 12/13/2018
DISHWASHER MAYTAG MDB4949SDZ0 Arrived onsite for the dishwasher not spraying water out of the lower spray arm. I tested the unit and found an F6E4 open float switch and F7E1 no heat stored error codes. I ran the diagnostics cycle and found the pump and both wash arms working as designed. I found nothing in the tub that could have gotten under the float. I found the heater working as designed in wash and in the dry cycle. The unit completed the cycle and is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78748
Luis
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for no cool. Compressor making loud odd noise. Weak to no frost pattern. Ordering new compressor,uv drier and Incase needed evaporator. ; ordrng 1 2HRSFORREPAIR and 1 TJ90SF8404 (ACCESS VALVE) and 1 WPW10143759 (DRIER UV) and 1 WPW10321158 (EVAPORTAOR) and 1 WPW10507886 (COMPRESSOR)"
Near Georgetown, TX 78628
Tyler B.
Job Details: 12/13/2018
DISHWASHER KITCHENAID KUDI01ILWH3 "Arrived on site for complaints of unit running 6hrs + . Ran unit on normal, ran writhing stated times in owners manual, water temp is 125, heater is working, uses rinse aid. Was unable to duplicate. Advised customer to do 1 or more washes and see if it happened again. No leaks on site"
Near Round Rock, TX 78664
Tyler B.
Job Details: 12/13/2018
RANGE WHIRLPOOL WCG97US0DS00 Arrived on site for complaints of middle burner "back firing" removed caps and found holder slightly dirty but no blockage. Found metal shaving stuck under orfice from casting. Replaced holder and head and tests good. No gas leaks on site
Near Round Rock, TX 78665
Jonathan
Job Details: 12/13/2018
MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived on site for microwave making intermittent beeping sound. Performed diagnostics mode and found error code F8-E5 . Gained access to control and measured PCBA sensor at 11.82 K ohms, found just outside of range. Installed control and tested unit. Found unit still randomly beeping and error displayed. Will need to replace sensor. Schedule return for Thursday the 13th. ; ordrng 1 W10536989 (thermistor)"
Near Georgetown, TX 78628
Tyler B.
Job Details: 12/13/2018
MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site for unit not responding to touch. Further investigation found all control and inverters all good. No need to replace. Replaced panel and tested all functions and Tess good.
Near Georgetown, TX 78628
Tyler B.
Job Details: 12/13/2018
OVEN WHIRLPOOL WOS92EC0AS04 Arrived on site for handle coming off but actual issuer is inner glass not completely sealed in inner door. Disassembled door and found glass support not in credit space. Corrected mistake and reassembled and tests good. Customer satisfied
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/13/2018
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of oven 100 degrees off, tested sensor, bake and broil elements, tested good, found faulty control. I replaced control, tested good."
Near Seguin, TX 78155
Robert
Job Details: 12/13/2018
WASHER AMANA NTW4516FW2 Arrived on job to replace striker. After replacement of striker test lid lock and operation. Water valve turned off by customer faucet leaks left it off.
Near Seguin, TX 78155
Robert
Job Details: 12/13/2018
WASHER WHIRLPOOL MVWC565FW Arrived on job for complaints of level sensing and water pressure. Ran diagnostics and no codes. Ran calibration and test cycle.
Near Waco, TX 76712
Steve C.
Job Details: 12/13/2018
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for the unit is not washing dishes. Tested the unit and found the unit will fill with water but will not wash. Found the unit will need a new sump and motor and will need to order the control just in case something else goes wrong.; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 W10854231 (cntrl-elec) and 1 WPW10671941 (pump&motor)
Near Seguin, TX 78155
Robert
Job Details: 12/13/2018
WASHER WHIRLPOOL WTW8240YW0 Arrived on job to replace tub ring. After replacement test washer operation and for leaks. Operation normal and no leaks
Near Austin, TX 78735
Kevin
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site and found refrigerator is unplugged, after connecting power cycled icemaker and it did not overfill. Observed frost pattern and found it is good. Apartment maintenance describes it being frosted over (not defrosting) Will need to bring back defrost controller and thermistor to correct issue, no water leaks from connections at time of service. Left refrigerator disconnected from power in order to speed up the replacement of parts next visit; ordrng 1 W11174836 (CONTROL) and 1 WPW10384183 (thermistor)"
Near Seguin, TX 78155
Robert
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on job for complaints of frost in freezer. Gasket not sealed inner top. Heat up gasket so it will set.
Near Georgetown, TX 78628
Tyler B.
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL KRFC704FBS01 "Arrived on sote for ice freezing up in ice bucket causing no despensing. Found ice maker cracked causing water to freeze. Replaced ice maker and tests good, found ice around plate surrounding, replaced plated and tested good, no leaks on site . Job complete"
Near Bastrop, TX 78602
Thomas L.
Job Details: 12/13/2018
DRYER GE GTD33EASKWW Arrived on site for no operation. Dryer would run for about five seconds and then stop. The felt on the door came loose and was causing the motor to bind and shut off. Replaced and unit test correctly. Dryer and venting are clean.
Near Bastrop, TX 78602
Thomas L.
Job Details: 12/13/2018
MICROWAVE WHIRLPOOL WMH32517AB2 Arrived on site for sparking during operation. Found that all 4 shelf supports have some damage due to rack sparking against wall. Visited with the customer about causes and results of rack touching the metal walls. He is going to let his wife decide whether to use the microwave without the rack or other options.
Near Smithville, TX 78957
Thomas L.
Job Details: 12/13/2018
WASHER MAYTAG MTW6700TQ0 arrived on site for unit displaying failure codes. Tested unit and F 54 was displayed. I looked under unit to find that the seals are leaking onto the rotor and stator . Bearings are extremely noisy causing extra friction causing the F 54 failure code.
Near Seguin, TX 78155
Robert
Job Details: 12/13/2018
WASHER WHIRLPOOL WFW92HEFC0 Arrived on job for complaints of not dispensing. Found the cartridge not working. Replaced dispenser and ran diagnostics.
Near Woodway, TX 76712
Steve C.
Job Details: 12/13/2018
WASHER AMANA NTW4516FW2 Arrived on site for the unit will not start. Tested the unit and found the unit will turn on. Tested the unit in diagnostics and received no error codes. Found the unit was shaking a lot during spin cycle. Adjusted the leveling feet and unit works properly. All water connections were dry at the time of service.
Near Waco, TX 76710
Steve C.
Job Details: 12/13/2018
DRYER WHIRLPOOL WET3300XQ0 Arrived on site to unit bracket pulley due to noise. Replaced the part and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/13/2018
REFRIGERATOR JENN-AIR JF42NXFXDW05 "Arrived on site for customer complaint of ice maker not working, I tested ice maker, module turned over 1/4 turn, found faulty ice maker. I replaced ice maker, unit tested good."
Near Georgetown, TX 78626
Jerry C.
Job Details: 12/13/2018
DRYER WHIRLPOOL WHD5090GW0 WHD5090GW0 Arrived to inspect no operation. The unit would not start and displayed F1. I performed the tests within the service manual and determined the control to be the issue. Office to order the control and motor it needed. The unit is stacked and will require two technicians. No lint observed in chassis. Office to contact the customer to arrange return service. ; ordrng 1 CNOTES (2 TECHS) and 1 W11088562 (motor-drve) and 1 W11239098 (ACU)
Near Austin, TX 78738
Brandon
Job Details: 12/13/2018
DISHWASHER MAYTAG MDBH989AWS2 "Arrived on site to replace control panel, I replaced control panel, unit tested good."
Near Austin, TX 78741
Luis
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for freezing in fresh food and frost forming in freezer. Found damper not fully closing,replaced damper control. Found gaps in liner in freezer compartment added adhesive to gaps checked door seal good."
Near Jarrell, TX 76537
Jerry C.
Job Details: 12/13/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 "KRMF706EBS01 Arrived to inspect noise. The noise described by the customer appeared to be a fan with ice that had formed close to the blades and causing the issue. The customer said it would stop for a limited time when the rc doors were opened, indicating the issue was with the ic maker housing fan. I tested within service test mode and all other fans worked well, but the ice maker housing fan was quite weak. The ice bin assembly had broken due to freeze/thaw cycles caused from a mismounted ice maker housing folding the ice bin door. Office to order ice box fan, valve, ice container and bin door. No leaks observed during service.; ordrng 1 W10786952 (valve) and 1 W10846539 (ICE BOX FAN) and 1 W11129522 (ice-contnr) and 1 W11162119 (ICE BIN DOOR)"
Near Round Rock, TX 78665
Jonathan
Job Details: 12/13/2018
OVEN MAYTAG MEW7627AS01 "Arrived on site for oven door stuck on lock position. Customer stated that they had pulled unit out and unplugged. Found unit had no mounting screws. Removed top door to access lock. Unlocked door and removed door. Pulled unit out to test voltage at receptacle. Found unit was hard wired in and no junction box (see SD-QUICKPIC). Gained access to fuse, tested fuse and found opened. Removed failed thermal fuse and installed new. Added temporarily mounting screws. Powered unit on and performed diagnostics mode. Tested door locks, upper and lower fans. Ran factory reset and tested all heating operations. All tested good."
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 12/13/2018
DISHWASHER GE GLD5600N10BB Arrived onsite for customer complaint of dishwasher not cleaning dishes and water leaking from bottom. Tested unit and found unit dripping from supply elbow that connects to the valve. Also found dishwasher motor not pumping water out to clean dishes. Unit will need new motor assembly and valve. Advised customer that authorization use be obtained before we can proceed. OF to R/S. ; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WD26X10053 (mechanism asm)
Near Round Rock, TX 78664
Jonathan
Job Details: 12/13/2018
ICE MACHINE WHIRLPOOL KUID508ESS1 "Arrived on site for ice machine not working and making abnormal noises. Performed diagnostics mode and found valve getting voltage and not filling reservoir. Disconnected water line from valve and tested found solenoid not opening to release water. Removed failed valve and installed new. Tested operation and found valve activating and releasing water but not fill reservoir. Removed water filter and tested. Found customer not using correct filter brand. Removed filter and tested . Spoke with customer on name brand filter Every Drop. Found customer was on filtration system and does not need filter. All tested good, no water leaks present."
Near Round Rock, TX 78664
Jonathan
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM "Arrived on site ice maker not working. Customer stated that last company that was out replaced ice maker and harness. Inspected ice maker and found cubes stuck towards back of bell arms. Removed cubes and monitor cycle, did not advance. Found cubes sticking in front. Removed ice maker assembly and found ice maker not in correct position. Corrected ice maker and checked harness and grounds, all checked good. Installed ice maker and advanced ice maker cycle. All tested good, no water leaks present."
Near Round Rock, TX 78664
Jonathan
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site for refrigerator, when dispensing water unit will beep 3 times. Gained access to filter housing and removed off brand filter. Reset filter status and tested dispenser without filter. Operated as designed. Called tech support and spoke with Andrew (SR# 7723664895). He stated it was a filter indicator replacement. Recommend name brand filter replacement every drop. All tested good, no water leaks present."
Near Round Rock, TX 78665
Jonathan
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for refrigerator making noise, Performed diagnostics mode and found noise consistent with compressor when running. Gained access to compressor/ condenser found noise was from condenser tubing made minor adjustment to tubing, Performed diagnostics mode again, noise was no longer present. Tested all other operations, all tested good and no water leaks present."
Near Waco, TX 76706
Steve C.
Job Details: 12/13/2018
WASHER GE GTW330ASK4WW Arrived on site for the unit is not working properly. Tested the unit and found no error codes. Unit is working properly and no water connections to the unit.
Near Waco, TX 76706
Steve C.
Job Details: 12/13/2018
WASHER GE GFW450SPM1DG Arrived on site for the unit will not drain. Tested the unit and found the pump will just make a humming noise. Replaced the pump and tested the unit. Unit works properly and no water connections to the unit.
Near Lorena, TX 76655
Steve C.
Job Details: 12/13/2018
WASHER MAYTAG NTW4516FW2 Arrived on site for the unit is making a humming noise. Tested the unit and found the drain pump is making the noise. Removed the drain pump and it’s defective due to sand. Replaced the pump and calibrated the unit. Unit works properly and unit is not connected to water connections.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/13/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site. Checked for dispenser issues. Found dispenser motor bad. Replaced dispenser assy and cycled, all functions tested ok. No leaks present. Job complete."
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/13/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site. Checked for dispenser issues. Found dispenser motor bad. Replaced dispenser assy and cycled, all functions tested ok. No leaks present. Job complete."
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/13/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site. Checked for dispenser issues. Found dispenser motor bad. Replaced dispenser assy and cycled, all functions tested ok. No leaks present. Job complete."
Near Austin, TX 78738
Brandon
Job Details: 12/13/2018
DISHWASHER WHIRLPOOL GU1200XTLQ1 "Arrived on site for customer complaint of smell, found control was faulty, ordering control. ; ordrng 1 WP8564543 (cntrl-elec)"
Near Austin, TX 78744
Leonardo
Job Details: 12/13/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to test unit for not washing. Test unit and found wash motor not coming on. Motor getting power but not responding, replaced sump and motor test unit and unit test good job complete no leaks present at this time."
Near Austin, TX 78739
Brandon
Job Details: 12/13/2018
RANGE JENN-AIR JJW9530DDP "Arrived on site for customer complaint of oven over heating, I tested oven sensor, sensor tested good, found faulty control board, ordering control. ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WP74009719 (cntrl-elec)"
Near Leander, TX 78641
James
Job Details: 12/13/2018
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site and found when recovering refrigerant from system that there was still a full charge. Installed new compressor, stub and dye drier. Vacuumed system to remove contaminates and test for leaks. Found no leaks and charged system with 4.8oz 134a and tested. Unit cooling properly and has good frost pattern. Instructed customer that the unit would take 24 hours to reach proper temp. Job complete"
Near Killeen, TX 76543
Al
Job Details: 12/13/2018
WASHER WHIRLPOOL CAE2745FQ0 "Arrived to inspect washer leaking. I ran the unit through diagnostic test mode and received no error codes. After running the diagnostics on the unit I leveled and tested the unit several times and found no leaks from the tub, drain hose and water valves. The washer was off balance , so I leveled the unit I reassembled the unit and all water lines were dry at the time of service"