We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Kyle, TX 78640
Andrew
Job Details: 03/24/2021
"Arrived on site to test unit for ice in FC. Drain clogged causing water to build up and freeze. Cleared drain of foam, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78752
Jacob
Job Details: 03/24/2021
Arrived onsite for unit leaking water. Put unit in quick wash. When filling for a second time. The dispenser started to leak. Was not sent with dispenser. Need to return with part. Office to reschedule.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV175QFA
Near Kempner, TX 76539
Tyler
Job Details: 03/24/2021
"Arrived on site for microwave blowing fuse. Upon arrival I confirmed there was a blown 20amp fuse, I found the door hinges bent causing door not to activate the switches properly and causing fuse to trip during heating and high voltage usage.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near Austin, TX 78724
Jacob
Job Details: 03/24/2021
Arrived onsite for unit not powering on. Tested unit. Unit would not power on. Replaced control. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
GE MICROWAVE
Model JE2160SF01
Near Georgetown, TX 78633
Wesley
Job Details: 03/24/2021
Arrived onsite and repaired blown fuse symptom by replacing fuse. Checked switches and function with testable fuse and then replaced fuse finding all working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78704
Leonardo
Job Details: 03/24/2021
Arrived on site to test unit for unit not draining. Test unit and found drain hose pinched keeping unit from draining. Secured drain hose test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78704
Leonardo
Job Details: 03/24/2021
Arrived on site to test unit for damaged panel. Will need to re order new panel office to reschedule. W11416371; ordrng 1 W11416371 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near New Braunfels, TX 78130
Noah D
Job Details: 03/24/2021
"upon inspection found the heater always on. Reset fridge and heater turned right back on, ordering control to fix issues, ordrng w11265217/control (by MS)"
We serviced a
WHIRLPOOL OVEN
Model KFGD500ESS
Near Cedar Park, TX 78613
David Z
Job Details: 03/24/2021
"Arrived on site to diagnose range that had an explosive ignition when starting. Found issue isolated to left front burner. Adjusted the electrode head to allow for a stronger spark, since the explosiveness was due to gas being left on and spark taking a while to ignite. Retested and unit now lights faster, and all other burners are good. Showed customer hot to fresher the knob and not leave it running for better results. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model RT18AKXKQ70
Near New Braunfels, TX 78130
Andrew
Job Details: 03/24/2021
"Arrived on site to test unit for intermittent cooling issue. Found condenser coils were completely blocked from air flow. Which was causing compressor to over heat and kick out on thermal. Removed obstruction, tested unit, unit works good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model RT18DKXFW01
Near Austin, TX 78759
Luis
Job Details: 03/24/2021
"Arrived on site for no cool. Evaporator incased in ice. Removed control cover,found timer not advancing on its own,forced timer to defrost heater powered on,found black leak on timer not installed correctly to instruction sheet,installed a new timer,installed black led correctly to timer. Unit is running through a defrost cycle,informed tenant if cooling doesnt start correctly in 24hrs tenants will need to manually defrost unit"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4230ADS2
Near Leander, TX 78641
Scott
Job Details: 03/24/2021
"Arrived on site for vent hood making loud noise when blower fan is on ,and missing pieces . Found grease filter was pushed up into fan cavity hitting blades . Reshaped filter . No issues found with fan or blades
We serviced a
KITCHENAID VENTHOOD
Model KVUB600DSS3
Near Georgetown, TX 78633
Kayman
Job Details: 03/24/2021
Arrived onsite for venthood not operating. Upon inspection I found the unit had no function. I verified voltage at the wall. I removed the main control panel and inspected the wiring. I found one of the connectors not seated all the way. I secured the connector but the unit still would not power on. I removed the UI control and found it to be corroded. I replaced the control board and re assembled the unit. The unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Leander, TX 78641
Justin
Job Details: 03/24/2021
"Arrived on site for cooktop leaking gas. I gained access to the gas line underneath, the valve, and the regulator. I used my leak detector on all connections and found no bubbling indicating no leak on the line or connections itself. I then checked for leaks at the orifices on the burners and detected no leak. I could not smell any gas at the time of service either. I advised the customer of my findings. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Georgetown, TX 78628
David S
Job Details: 03/24/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB06
Near Killeen, TX 76542
Al
Job Details: 03/24/2021
Arrived on site and inspected water leaking and forming a ice rink on the floor of the freezer.Confirmed the complaint and replaced the clogged drain tube.Cleared all of the ice and cleared the drain pan.Job complete
We serviced a
GE DRYER
Model DHDSR46EE1WW
Near Marble Falls, TX 78654
Tommy
Job Details: 03/24/2021
"Arrived onsite for previously diagnosed parts. Upon arrival replaced unit glides and tested, unit is operating as designed. Job Completed."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Waco, TX 76705
Al
Job Details: 03/24/2021
"Arrived on site and inspected flame on the front left.Confirmed the complaint and found ,thru a video call to JC in the office, the orifices were reversed. I reinstall the orifices in the right positions and unit now tests as designed.Customers were extremely satisfied.Job complete Survey information confirmed"
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near McGregor, TX 76657
Al
Job Details: 03/24/2021
"Arrived on site and inspected washer not powering on.Confirmed the complaint and found dog food inside the unit on top of the counter weight.Spoke to CS and advised him of the rat issues and was advised to replace the main control.After replacing the control the unit still wouldnt work. The unit was receiving 123 volts from the outlet, but wouldnt power on after the replacement.See Attention Note for further.If approved by extended warranty, the unit will possibly need the console and panel control th complete the repair.Also ordering authorization ; ordrng 1 W10783707 (Console (SHADOW)) and 1 W10911045 (Panel Control (Shadow)) and 1 Authorization (For Panel and UI)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near McGregor, TX 76657
Al
Job Details: 03/24/2021
We serviced a
GE REFRIGERATOR
Model GSS23GGKKCBB
Near Belton, TX 76513
Wesley
Job Details: 03/24/2021
Found obstruction in freezer air intake at bottom of air channel causing massive reduction in air efficiency. Removed obstruction and advised customer on repair. Unit airflow is otherwise operating properly with good cooling capability.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Georgetown, TX 78626
David S
Job Details: 03/24/2021
Arrived on site for ice dispenser not working. I inspected the unit and work area. I found the Impeller in the door frozen over and not allowing the arm to spin. I found the ice maker fill tube frozen over. I cleared the ice out of the ice dispenser and fill tube. I tested the dispenser and found it working. I tested the ice maker and I found it harvesting and filling with water. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC0
Near Salado, TX 76571
Wesley
Job Details: 03/24/2021
Arrived onsite and tested unit for off balance and walking. Made adjustments to leveling and performed hard reset. Tested unit empty for perfect smooth load and tested unit with 4 bath towels on quick wash cycle. All checks good. Unit is operating as designed. Advised customer on repair. And on good loading principles.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV
Near Marble Falls, TX 78654
Tommy
Job Details: 03/24/2021
Arrived onsite for unit display being partial. Upon arrival found unit control failed. Checked polarity from outlet. Checked bake broil and sensor all were good. Replaced unit control and tested. Unit is now operating as designed. Job Completed.
We serviced a
JENN-AIR OVEN
Model JJW2830DS01
Near Waco, TX 76708
Jonathan M
Job Details: 03/24/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced console and tested unit. Unit began working as designed without flashing any F2E1 error codes. Unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near McGregor, TX 76657
Al
Job Details: 03/24/2021
"Arrived on site and inspected washer OB (F0E9) load error.Customer advised she has to reset the unit to get it to complete a QUICK wash cycle.I found the suspension rods defective, so I removed and replaced al 4.Put the unit into Drain & Spin cycle and unit tested as designed to customers satisfaction.Email confirmed Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Austin, TX 78745
Luis
Job Details: 03/24/2021
"Arrived on site for water leaking. Checked freezer and fresh food compartment no leaks from drain or water in both compartments,removed unit from enclosure checked back flooring no leaks,removed cover found no leaks on base plate."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW4A
Near Hillsboro, TX 76645
Jonathan M
Job Details: 03/24/2021
Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. Found lights on in the refrigerator but none of the fans for compressor running. Found the starting device not even trying to run. Jumped the thermistor and tested unit. Unit still would not run. Replaced defrost timer and tested unit. Unit began to run and it?s cooling as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF770SAFZ0
Near Lago Vista, TX 78645
Lou
Job Details: 03/24/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the main control and sumo/motor assembly failures, I removed and replaced both parts and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of unit not powering on, found failed console, I replaced console, unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Georgetown, TX 78633
Kayman
Job Details: 03/24/2021
Arrived onsite for washer with dispenser drawer filling up with water. Upon inspection I found the dispenser motor had failed and is filling up on its own and not allowing enough water to enter the unit. I replaced the dispenser assembly and tested the unit. The unit is working as designed at this time with the correct amount of water and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Bastrop, TX 78602
Andy
Job Details: 03/24/2021
"Arrived on site for microwave fan coming on, tested and inspected unit and found all operations to be normal. Instructed customer on fan operations and use and care and practice for best performance. No repairs are needed at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/24/2021
Arrived on site to replace door and control for refrigerator. Replaced both parts and all is working properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Lampasas, TX 76550
Tyler
Job Details: 03/24/2021
Arrived on site for washer needing a previously diagnose the UI consul. Upon arrival I was able to disassemble the units consul and reinstall new UI panel. After running a diagnostics check I found an F9 E2 error code as well as an F5E1 but after testing for the lid lock functionality I could not find any reason as to why the F5e1 error code was appearing and after running a automatic diagnostic test cycle as well as a few different manual tests I was able to determine that the unit is fully functioning as designed and could also not determine any cause rhyme or reason for the F9E2 error but I did inform the customer that as of now the unit is ready for use and to just reach back out to us if any other issues were to occur and customer also stated that until the UI panel goof did not notice anything else that seems strange
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78736
Kevin
Job Details: 03/24/2021
"Arrived on site and inspected washer and found saved error code for motor fault, Oversuds, and long drain. Removed drain pump and cleared it, ran all functions in diagnostic cycle and everything is now working properly. Ran calibration cycle and it completed properly. No water leaks from connections at time of service, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Round Rock, TX 78665
David S
Job Details: 03/24/2021
Arrived on site for ice maker not making ice. I inspected the unit and work area. I found the fill tube heater in good condition. I ran th unit through the door ice maker cycle and it would move or harvest. I checked voltage to the ice maker and found good voltage. I am ordering the ice maker and returning with the fill tube heater just Incase. The office will reschedule when we have an eta on the part.; ordrng 1 W11115534 (Icemaker)
We serviced a
JENN-AIR WARMING DRAWER
Model JWD3030EX00
Near Leander, TX 78645
Lou
Job Details: 03/24/2021
Tested drawer once reinstalled and it is operating as designed. Job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near San Marcos, TX 78666
Andrew
Job Details: 03/24/2021
Arrived on site to test unit for leak from underneath unit. Found when calling for water dispenser unit was leaking from door harness. Removed factory tape and found waterline had a rip. Needing new FC door to fix issue. Office to reschedule.; ordrng 1 W10800816 (dor-fip)
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Austin, TX 78737
Kevin
Job Details: 03/24/2021
"Arrived on site and replaced parts diagnosed by previous technician, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/24/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found failed compressor not pumping refrigerant properly. Compressor and drier will need to be replaced to complete repairs. Office to set return appointment for 2 hour job.; ordrng 1 W10507884 (Compressor) and 1 W10913906 (Coupling) and 1 WPW10143759 (Drier) and 1 2hourjob (2 hour job)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near San Marcos, TX 78666
Andrew
Job Details: 03/24/2021
"Arrived on site to replace shocks from previous diagnosis. Replaced shocks, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Belton, TX 76513
Wesley
Job Details: 03/24/2021
"2 MAN TUB JOB. Bearing is failed, returning with tub and some other adjacent parts just in case.Office to reschedule. ; ordrng 1 W10901175 (Tub)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Nolanville, TX 76559
Al
Job Details: 03/24/2021
Arrived on site and installed previously ordered valve.Reassembled and unit tested as designed and filled the ice maker.Ice maker was harvesting when I left the repair.Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Round Rock, TX 78665
David S
Job Details: 03/24/2021
"Arrived on site to install previous diagnosed parts. I gained access to the capacitor and replaced with new. The customer was sent a control from whirlpool. I replaced the old control with the one sent by whirlpool. I tested the unit and found agitation only going one direction and no both, I found the unit giving error F7e1. I replaced the control with the one I was sent with and retested. I found no change in the unit. I am ordering the wash motor and the harness just Incase. The office will reschedule when we have an eta on the parts. ; ordrng 1 W11026785 (Motor) and 1 W11405458 (Harness)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
Matthew
Job Details: 03/24/2021
Arrived onsite for oven staying on after cook time. Tested unit and unit and found faulty control. Replaced control and panel for communication error. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5550XW0
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of unit not heating, found failed element, I replaced element, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78724
Jacob
Job Details: 03/24/2021
"Arrived onsite for unit not starting. Tested unit. Unit did work, but the button on the control over lay was not able to be pushed correctly to start. Ordered part. Office to reschedule ; ordrng 1 W11116422 (panel-cntl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Leander, TX 78641
Scott
Job Details: 03/24/2021
"Arrived on site for no ice and loud fan noise . Found fill tube not properly installed allowing water to spill on evap . Corrected fill tube placement . All checked normal. IM has been off , last couple defrost cycles has cleared ice from evap fan . No other water leaks detected at time of service. Job complete ."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, TX 78641
Lou
Job Details: 03/24/2021
"Arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer advised that the unit has been operating as designed and not leaking anymore. I checked the inlet valve for leaks and removed and replaced the UI as it controls the water flow to the ice maker. Tested the unit and it continues to operate as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Round Rock, TX 78664
Jimmy J.
Job Details: 03/24/2021
Arrived on site for Washer is leaking water. Ran through diagnostics and no error codes came on. Inspected pump and gear case for any evidence of water trails and oil. None present. Ran through auto diagnostics. When high speed spin came on I noticed the front left leg was not lowered properly to prevent the washer from shaking. Customer showed me a picture of water on the floor. With front left leg not properly lowered this could likely be the cause of the water on the floor while the washer is in high speed spin causing water to come out of basket. Adjusted front left leg to make washer even. Placed in a high speed spin again and washer spins as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXL2
Near Marble Falls, TX 78654
Cliff
Job Details: 03/24/2021
Arrived on site to diagnose a washer that will not cycle. Foun MCU shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Austin, TX 78703
Kevin
Job Details: 03/24/2021
"Arrived on site and inspected refrigerator and found crushed/cubed solenoid is stuck in the up position, after correcting it ice will dispense properly. Also found a small airgap on the right lower corner of the freezer door. Doors are also not level. Corrected level and use heat gun to reset door gasket end it is now closing properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Georgetown, TX 78626
Tommy
Job Details: 03/24/2021
Arrived onsite for dishwasher not drying dish. Upon arrival found unit did not have rinse aid. Tested unit and found it operating as designed. Spoke with customer about need for rinse aid. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Bastrop, TX 78602
Andy
Job Details: 03/24/2021
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ1
Near Bastrop, TX 78602
Andy
Job Details: 03/24/2021
Office to schedule return trip. No gas leaks present at time of service. ; ordrng 1 Seenote (Office to schedule) and 1 WPW10184491 (Flame spreader) and 1 WP3195097 (Oven bottom)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Marcos, TX 78666
Andrew
Job Details: 03/24/2021
"Arrived on site to test unit for not doing as selected. Found control acting erratically. Replaced control and ran auto diagnostics. Found basket wasn?t spinning. Upon inspecting shift actuator found one wire was cut. Replaced actuator, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/24/2021
"Arrived on site for STILL NOT COOLING IN THE FRIDGE SECTION/NOT HOLDING TEMP. Ran diagnostics and tested dampener, compressor, baffles, and ice box fan. All tested good. Checked frost pattern and it was good. Main control is not getting proper voltage. Removed control and installed new control. Removed UI and installed new UI. Both the customer and I immediately noticed a difference when opening the FC door and testing the air flow coming from the dampener. Fridge running as designed. Job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Kingsland, TX 78639
Cliff
Job Details: 03/23/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker not powering water valve and valve not sending water when manually activated. Both parts will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W10886931 (Icemaker)
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PRXS1
Near Seguin, TX 78155
Noah D
Job Details: 03/23/2021
"Arrived on site to inspect icemaker for not making ice, upon inspection found the unit light powered off when big drain had activated. Drain had been kinked due to cabinet, cut tube and repositioned. No problems found, Icemaking started. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near New Braunfels, TX 78132
Noah D
Job Details: 03/23/2021
"Arrived on site to inspect fridge for uneven door, upon inspection found the right side door dropping in the middle,
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Belton, TX 76513
Jonathan M
Job Details: 03/23/2021
Arrived on site for a washing machine that has a broken lid. Inspected unit and work area. Found left hand lid cracked causing the unit not close properly. Tested the left hand hinge and found the hinge hard to pull down and rusted. Customer requested that we replace the hinge as well. Replaced lid hinge and lid and tested unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Killeen, TX 76542
Al
Job Details: 03/23/2021
Arrived on site and inspected leveling on the unit.Replaced the leveling feet.Job complete Customer satisfied
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Killeen, TX 76549
Al
Job Details: 03/23/2021
"Arrived on site and inspected sparking microwave.Opened unit and found the tenant has the metal multi level cooking rack inside the unit thats was causing the sparking.Removed the rack, cleaned and checked the walls for scratches and scrapes.Tested unit with 2 minute water cup test and unit passed.Job complete Email confirmed"
We serviced a
UNKNOWN MICROWAVE
Model UMV1160CW0
Near Killeen, TX 76549
Al
Job Details: 03/23/2021
"Arrived on site and inspected microwave not heating.Confirmed the complaint with the 2 minute water cup test.Uninstalled the unit and removed and replaced the capacitor, diode and magnetron.The magnetron was burned at the wave guide causing the unit to arch and spark even after the new parts were installed.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Copperas Cove, TX 76522
Al
Job Details: 03/23/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS00
Near Rogers, TX 76569
Tyler
Job Details: 03/23/2021
"Arrived on site for refrigerator not cooling and giving po error code. Upon arrival I found main power supply board was receiving and sending 120v as needed and also ending the 14dc voltage to dc components. Upon further inspection I found both the freezer as well as fresh food compartments both had defrost issues with ice build up coming out past both evap cover walls. ; ordrng 1 WPW10277799 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Temple, TX 76504
Jonathan M
Job Details: 03/23/2021
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Little River-Academy, TX 76554
Jonathan M
Job Details: 03/23/2021
Arrived on site for arrange that had no heat. Inspected unit and work area. Customer advised that the unit had power and control but nothing was working. Remove terminal block cover and found the terminal block loan and the L2 connector separated from the terminal block. Replaced terminal block and re-connected the L2 connector to the wiring. Tested unit and unit is not working as designed. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Pflugerville, TX 78660
Scott
Job Details: 03/23/2021
Arrived on site for right front knob broken . Customer had question on why all burners spark when turning on one burner . Replaced burner knob and explained the sparking on other burners is totally normal. No gas leaks detected at time of service. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78132
Noah D
Job Details: 03/23/2021
"Arrived on site to inspect fridge for powering off intermittently. Upon inspection found the main control board causing power issues
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78703
Kevin
Job Details: 03/23/2021
"Arrived on site found dryer is heating correctly, however airflow is restricted. Took one picture of airflow meter. recommended to homeowner of that vent to the exterior be clean. Vent is on the third floor and difficult to access from the outside. There is no known adjustment or accessory that can assist the dryer in lint collection to make this simpler. Dryer is operating as intended, job complete"
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Briarcliff, TX 78669
Brandon
Job Details: 03/23/2021
"Arrived on site to replace FL and RR manifolds, after replacing, unit tested good. I bubble tested all joints, no leaks."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAM00
Near San Marcos, TX 78666
Andrew
Job Details: 03/23/2021
"Arrived on site to test unit for ice forming on base of FC. Found drain tube was clogged causing water to accumulate and freeze. Unclogged drain tube, tested unit, unit works good. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Georgetown, TX 78628
Wesley
Job Details: 03/23/2021
Arrived onsite and found scale still present causing ice sheets to stick and melt during hot gas cycle. Even after customer did prescribed cleanings. Ordering new evap. . ; ordrng 1 W10843121 (Non UV drier) and 1 W10913906 (Access valve) and 1 WPW10218037 (Evap)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, TX 78641
David S
Job Details: 03/23/2021
Arrived on site for oven being out of temperature. I inspected the unit and work area. I found the console turning the light on and off. I also found the console not responding to touch the first time. I ran a temp test on the oven. I found the oven reaching 370 in preheat. I found the oven averaging temperature at 350 degrees when set to 350. I am ordering the console to complete the repair for the lights turning on and off and the console not being responsive. Reschedule for ; ordrng 1 W11296171 (Console)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Leander, TX 78641
Kayman
Job Details: 03/23/2021
Arrived onsite for microwave with hood light not working. Upon inspection I found the socket was being energized when in idle and no voltage to the socket when calling for light. I replaced the main control and socket. I tested the unit and it is working as designed. The customer showed me a video of a loud chattering noise when trying to heat and the unit would beep and stop. The noise is consistent with door switches failing so I will need to order the interlocks and return to complete the repair. Ordering Interlock upper(W11252186) int lower(W11252187) ; ordrng 1 W11252186 (Interlock upper) and 1 W11252187 (Interlock lower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Pflugerville, TX 78660
Scott
Job Details: 03/23/2021
Arrived on site for water dispenser supply line in cabniet freezing up again . Called tech line sr #7730323969. Ran temp checks and what was done on previous visit .
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Georgetown, TX 78633
Wesley
Job Details: 03/23/2021
Arrived onsite and found dsi board failed. Replaced dsi board to restore ignition function. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW1
Near Georgetown, TX 78628
Wesley
Job Details: 03/23/2021
Arrived onsite and repaired unit with lo flo error by replacing valve. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Leander, TX 78641
Kayman
Job Details: 03/23/2021
"Arrived onsite for washer making grinding noise during spin. Upon inspection I found the unit would scratch and make a grinding noise while in high spin at full RPMs. I inspected the drive system and found grey oils coming down from the gearcase to the cam. I replaced the gearcase and tested the unit. The unit still has a grinding noise or as if there is de rid inside the basket. I called techline and spoke to sterling SR7730327005. He advised to inspect the hub, drive pulley and belt as well as the inner and outer tub for debris. I did and found no debris or any issues with the drive system.
We serviced a
WHIRLPOOL WINE COOLER
Model WUW35X15DS02
Near Austin, TX 78717
Justin
Job Details: 03/23/2021
Arrived on site to install previously diagnosed parts. I dropped the part off in the office for the maintenance team per maintenance managers request. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cedar Creek, TX 78612
Matthew
Job Details: 03/23/2021
"Arrived onsite to replace previously diagnosed parts. Replaced control to test unit. Ran test cycle and found valve leaking as well as the drain pump not energizing. Also found that outer tub has failed and is leaking water. Will bring back valve and ordering outer tub, drain pump and drain hose. ; ordrng 1 W10371566 (tub) and 1 W10899966 (tub to pump hose) and 1 W10919003 (pump-water) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Niederwald, TX 78640
Leonardo
Job Details: 03/23/2021
Arrived on site to test unit for board not responding. Found unit getting correct voltage but no display. Replaced control board test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Bastrop, TX 78602
Andy
Job Details: 03/23/2021
Arrived on site for dryer not operating. Tested and inspected unit and found failed timer and door switch. Installed timer. Ordering door switch. Office to schedule return trip.; ordrng 1 WPW10569603 (Switch) and 1 Seenote (Office to schedule)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2021
"Arrived on site to inspect refrigerator lights not working in the RC section. Upon further inspection, I found the LEDs on the waterbox, ice maker housing and the FC light out. Inspected the FC light and it is good. Tested the lights in the waterbox and they are good. Tested the LED control and it is operating as designed. I am ordering the ice maker modules and office to schedule return service due to the availability of parts. No water leaks observed during service.; ordrng 3 W11462342 (Led module)s"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Liberty Hill, TX 78642
David S
Job Details: 03/23/2021
Arrived on site for ice machine not making ice. I inspected the unit and work area. I ran diagnostics and found the reservoir sensor failed and showing full when it is empty. I ran the sealed system and found it working as designed. I ran the unit in normal operation and found the reservoir stuck in a fill and drain cycle because the sensor is not working. The reservoir pump needs to be replaced. The office will reschedule when we have an eta on the part. I show it has already been ordered. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Spicewood, TX 78669
Brandon
Job Details: 03/23/2021
"Arrived on site to replace failed harness, after replacing, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB3
Near Jarrell, TX 76537
Tyler
Job Details: 03/23/2021
"Arrived on site for microwave not working correctly and giving an F1E4 error code. Pan arrival I found that the microwave had some major denting along the top and bottom cavity mountain areas where the inner lights would normally go eventually I was able to determine that the main control as well as the inner locks were all working as designed but the door was not activating the switches properly which is why the microwave had random symptoms such as but not excluding running a full cycle without heating, running two seconds before going back in standby mode, and then at random times working 100% with no issues high then called whirlpool techline and spoke with Kathy
We serviced a
MAYTAG DRYER
Model MEDE300VF0
Near Austin, TX 78734
Brandon
Job Details: 03/23/2021
"Arrived on site for customer complaint of loud noise during use, found noise coming from idler and belt.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Bartlett, TX 76511
Tyler
Job Details: 03/23/2021
Ive done site to install previously diagnosed main control due to sound related issues. Upon arrival I was able to install the new main control and I was able to reassemble and test and verify that the microwave as it sounds are fully functioning both with UA input as well as end of cooking cycle notifications unit is also fully heating as designed call complete
We serviced a
WHIRLPOOL RANGE
Model KGRS807SBL00
Near Austin, TX 78731
Kevin
Job Details: 03/23/2021
"Arrived on site and replaced igniter diagnosed on first visit. After replacement confirmed it is operating properly by preheating oven. job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS0
Near Kingsland, TX 78639
Cliff
Job Details: 03/23/2021
Arrived on site to diagnose a dishwasher that is not filling with water. Found valve under sink off and debris under float. Removed debris and turned valve on. Tested unit and found all is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAB4
Near Buda, TX 78610
Leonardo
Job Details: 03/23/2021
Arrived on site to test unit for unit smelling and dirty. Found bad heating element bad soap dispenser and bad wash motor and spray arms covered with calcium build up. Found tub gasket damaged.
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Austin, TX 78732
David Z
Job Details: 03/23/2021
Arrived on site to install previously diagnosed parts to resolve dryer not operating. Installed new control panel and retested. Unit is now running as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near West Lake Hills, TX 78746
Kevin
Job Details: 03/23/2021
"Arrived on site and inspected washer and found saved error code for overload, ran all functions in a manual diagnostic Cycle and also ran automatic test cycle and everything passed without creating any new error codes. Inspected rotor assembly and it is good. Washer is operating as designed. Homeowner is not present but left loading instructions on leave behind. No water leaks from connections at time of service, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Leander, TX 78641
Kayman
Job Details: 03/23/2021
Arrived onsite to install previously diagnosed parts. I installed the burner heads and caps. All burners tested good and working as designed. No gas leaks detected . Job complete.
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0AS00
Near Kingsland, TX 78639
Cliff
Job Details: 03/23/2021
Arrived on site to diagnose an oven that shut down after self clean. Found both thermal fuses in unit failed and replaced them. All is working properly at this time.
We serviced a
WHIRLPOOL OVEN
Model GC3SHEXNS03
Near Georgetown, TX 78628
Wesley
Job Details: 03/23/2021
Arrived onsite and found control evap fan circuit causing intermittent cooling problems and not running fan. Replaced control kit to restore good function. Fan not needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Leander, TX 78641
Kayman
Job Details: 03/23/2021
Arrived onsite for refrigerator not able to open FC door. Upon inspection I found the door seems to be frozen shut. The customer had the unit unplugged for 24 hours but that wasnt enough for the amount of ice. I gave them an estimate of what it would cost to replace the rail brackets and advised there could be additional charges depending on what parts may be needed once we have accessed the FC. ordering valve(W10865826) ice maker(WPW10764668) heater(WP12729128) main control (W10807590) UI(W10789393) office to R/S. ; ordrng 1 W10865826 (Valve) and 1 WPW10764668 (Ice maker) and 1 WP12729128 (Heater) and 1 W10807590 (Main control) and 1 W10789393 (UI)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Florence, TX 76527
Lou
Job Details: 03/23/2021
"Arrived on site to inspect refrigerator ice maker not working and seal damaged. Upon further inspection, I found the right RC door gasket torn at the bottom of the door. Also, I found the ice maker not working. I tested the ice maker by turning the gears and found the motor gear was not making contact with the ice maker tines gear. I am ordering the ice maker and RC door gasket and office to schedule return service. No water leaks observed during service.; O-emld tckt"