Service History 795

Near Leander, TX 78641
James
Job Details: 07/09/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found that the unit had a fault for wash motor not operating. Ran diagnostics and found unit working properly and cleared all faults. I found no faults at end of cycle and unit tests good. Job complete
Near Pflugerville, TX 78660
Joel G.
Job Details: 07/09/2019
DISHWASHER MAYTAG WFG525S0HS1 Arrived on site to diagnose range completely off no display. Found 0 vac to board but 120 vac at outlet. Found power cord faulty. Replaced and verified operations.
Near Canyon Lake, TX 78132
Kevin
Job Details: 07/09/2019
VENTHOOD UNKNOWN UXT3030ADB2 Arrived on site and found fan harness is drooping into blade and causing noise. Removed motor and rotated it 180° and harness is no longer able to fall into fan blade. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and tested operation. I found that the fresh food evaporator is completely frozen solid and the freezer door is not closing completely causing poor temps. I also found that the condenser fan motor is turning slowly. Unit will need new control, evaporator fan harness, freezer rails and condenser fan to repair. Instructed customer that the unit will need to thaw for 48 hours prior to repair and to lace towels around unit to catch water over flow from drain pan. I also found the frame for shelf above the crisper drawers is broken. Instructed customer that the office will have to get AUTHO for the frame; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 W11127829 (motor-cond) and 1 W11127833 (frame)"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Arrived on site to diagnose a refrigerator that is slow to dispense water. Found faulty filter installed in unit causing low pressure through dispenser valve. Advised homeowner to replace filter to complete repair.
Near Leander, TX 78641
James
Job Details: 07/09/2019
COOKTOP WHIRLPOOL WCG55US0HB00 Arrived on site and tested operation. Customer complaint of left front knob not igniting burner properly. Inspected valve and found to be good. I found that the knob was not seating properly on valve stem. Corrected locking collar and tested operation and found unit working properly. Job complete.
Near Austin, TX 78729
Steve C.
Job Details: 07/09/2019
DISHWASHER KITCHENAID KDTE304DSS0 Arrived on site for the upper rack is not working properly. Tested the unit and found the ball bearings on the track are separating and coming apart. Replace the left and right track and tested the unit. Unit works properly and all water connection were dry at the time of service.
Near Georgetown, TX 78628
Joel G.
Job Details: 07/09/2019
ICE MACHINE KITCHENAID KUIX505EBS1 Arrived on site to install parts I previously ordered. Replaced and verified operations. Informed customer they need to run cleaner multiple times since there is heavy water deposit build up and cause more issues. Verified no water leaks at time of svc call.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to replace previous diagnosed parts. Found left bracket bent and not usable (see SD-QuickPic). Removed ice buildup and tested door operations. Found object had fallen behind drawer on left side not allowing door to close. Adjusted left bracket and tested door operation. Found door sealing properly. Spoke with customer on repair and them test door operation. All tested good, no water leaks present."
Near Austin, TX 78730
Paul
Job Details: 07/09/2019
ICE MACHINE KITCHENAID KUIC18PNTS2 "Arrived onsite for the ice machine that stopped making ice and was making a loud noise again. When I arrived the unit was turned off. I turned the unit on and it went thru the flush cycle, refilled the reservoir and the sealed system components all turned on and the unit started making ice. The unit was working as designed. Ms had a video of the machine and the sound. The sound was coming from the recirculating pump but I could not see the reservoir or the return water line to the reservoir to tell if the unit had any water in it. The issue is either a defective recirculating pump or failing smart valve. Ms doesn’t want to purchase both so I explained that if it happens again we need to know if the reservoir has any water in it. Call complete."
Near Dripping Springs, TX 78620
Robert
Job Details: 07/09/2019
WASHER MAYTAG MVWB865GW0 Arrived on job for complaints of long fill code. Ran diagnostics and washer failed on test #4 . Replaced valve and rerun test. All functions working properly. No leaks detected at time of service.
Near Austin, TX 78731
Andy
Job Details: 07/09/2019
COOKTOP KITCHENAID KCGD500GSS00
Near Killeen, TX 76549
Arthur B.
Job Details: 07/09/2019
WASHER WHIRLPOOL WTW4950HW1 "Arrived onsite for customer complaint of top load washer not spinning out clothes. Ran diagnostics and found error code F7E1 (Shifter Fault). Found agitator not moving and motor humming. Removed and replaced capacitor. Reassembled,cleared error codes and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/09/2019
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site to replace control, harness, pump, and water valve for ice machine. Replaced all four parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near Kyle, TX 78640
Brandon
Job Details: 07/09/2019
FREEZER WHIRLPOOL WRX735SDHZ02 "Arrived on site for customer complaint of stuff freezing inside fresh food section and ice in freezer section, found bow in horizontal mullion, I’ll try to seal freezer cabinet, and I’m ordering controls for freezing issue in fresh food section. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (CONTROL )"
Near Austin, TX 78748
Robert
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on job for complaints of not cooling. Found door to freezer not closing properly. Frost building in freezer. Removed door and cleaned ice from freezer reinstalled door and checked gasket. No leaks detected at time of service.
Near Austin, TX 78732
Paul
Job Details: 07/09/2019
DISHWASHER WHIRLPOOL KUDS30CXSS4 "Arrived onsite for the dishwasher that is still not working. I found the control panel stuck in the drain selection and none of the buttons responding with 5VDC out of the P1B connector on the main control. I called techline and reported my findings to Andy. SR# 7725285595. Andy advised checking the control outputs, especially the drain pump to see if there is a short taking out the F9 fuse on the main control. I disconnected the drain pump harness and tested the F9 fuse on the control from W2 - P6-3 and found the fuse closed. I tested the drain pump resistance and had 22 ohms. I tested the fill valve and had 1072 ohms. I tested the vent wax motor and found it defective. It starts out at 18 ohms and bleeds down. The vent wax motor, main control, and control panel need to be changed again to complete service. Ordering c-notes.; ordrng 1 C-
Near Austin, TX 78746
Andy
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Prior to arrival on site for refrigerator not making ice. When called customer on my way he stated that unit was making ice and that he almost canceled but wanted me to come make sure there was no issues. Tested and inspected unit and found ice bin full on ice. And no issues with ice maker or temperatures. Unit is operating as designed. No water leaks present at time of service.
Near Austin, TX 78757
Steve C.
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to replace the uv drier, compressor, and access valve due to unit not cooling or freezing. Replaced all parts and added 5.25 oz of refrigerant. No refrigerant leak present. Advise customer to to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service."
Near Leander, TX 78641
Lou
Job Details: 07/09/2019
OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect oven UI. Upon further inspection, the customer advised that someone had already looked at the unit today, but wanted me to check it anyway. I found the UI display working as designed. The customer advised that they had a power outage recently and the display wasn’t working correctly, so he pressed the settings key and it has worked since. I placed the unit in diagnostics and it showed error code F6E0-user interface lost communication. I cleared the code and tested and the unit operated as designed. I advised the customer that due to the loss of power was the reason for the issue. Job completed."
Near Briarcliff, TX 78669
Luis
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for door closure issue. Tested fresh food door operation,found no issues with door closing,checked seals good. Advised customer to physically close left side door with mullion,found moisture on middle divider between freezer and fresh food,added adhesive to gaps between liner and cabinet,checked freezer door seal good."
Near Georgetown, TX 78628
Jonathan
Job Details: 07/09/2019
DISHWASHER GE GDF510PSMSS "Arrived on site for dishwasher top rack spray arm had fallen off and not able to snap back on. Inspected unit and found clips on upper spray arm broken. Will need to replace spray arm. Not able to locate part #, please see SD-QuickPic. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (PART RESEARCH AND SCHEDULE )"
Near Austin, TX 78702
Wesley
Job Details: 07/09/2019
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site and replaced scratched panel. Unit is now set up properly. All checks good.
Near Belton, TX 76513
Al
Job Details: 07/09/2019
RANGE WHIRLPOOL WEE750H0HV1 "Arrived to inspect range not operating.The unit had an hour glass on the display.Confirmed the complaint and cut power off to the unit at the breaker panel.Left the unit off for 5 minutes the first time and hour glass was still on display.Cut power for approximately 10 minutes, turned the breaker back on and unit tested as designed.I checked all burners and set the oven to 450 and unit began heating.Customer Satisfied.JOB COMPLETE"
Near Dripping Springs, TX 78620
Luis
Job Details: 07/09/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for no ice. Ran diagnostics found no water entering reservoir,checked voltage,found good voltage to valve. Installed new valve,ran diagnostics good water flow, cont. diagnostics all other test passed.
Near Austin, TX 78717
Steve C.
Job Details: 07/09/2019
OVEN GE JTP48B0F5BB Arrived on site to replace the temperature sensor due to error code f2. Replaced the sensor for the upper over and tested the unit. Unit works properly
Near Temple, TX 76502
Al
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to install previously ordered part.Checked temperatures in ff section and got 45 degrees.Freezer temp was 38 degrees.Removed the ff evaporator cover and saw a faint frost pattern.Ordering compressor, fresh food evaporator dye drier,ACCESS VALVE . NEEDS MORE WORK ; ordrng 1 8201675 (COMPRESSOR ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 SV8404 (ACCESS VALVE ) and 1 W11116006 (FRESH FOOD EVAPORATOR ) and 1 WPW10143759 (UV DRIER)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2019
REFRIGERATOR LG LMXS30776S Arrived on site for unit that would not dispense water but is making ice. Found that the temperature in the fresh food section was too low thus the water dispenser is frozen. Raise temperature 2° to allow the unit to thaw. All water connections are dry.
Near Temple, TX 76502
Al
Job Details: 07/09/2019
WASHER MAYTAG MFW9700SB0 Arrived to inspect front load washer latch issues.
Near Belton, TX 76513
Al
Job Details: 07/09/2019
ICE MACHINE KITCHENAID KUIS18PNZB0 "Arrived to inspect ice machine with no power.Confirmed the complaint and attempted to power up the unit.Unit did not respond, so I removed and replaced pump.Reassembled the unit and unit began operating as designed.JOB COMPLETE"
Near Austin, TX 78739
Leonardo
Job Details: 07/09/2019
RANGE GE JV636H2SS Arrived on site to replace switch. Tested and found unit operating as designed. Job complete
Near Kingsland, TX 78639
Cliff
Job Details: 07/09/2019
MICROWAVE LG LMV1831ST00 Arrived on site to replace previously ordered parts for microwave. Upon further inspection of system found magnetron not fully wired. Rewired magnetron properly and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78746
Andy
Job Details: 07/09/2019
DRYER MAYTAG MDE5500AYW Arrived on site for dryer baffle fell off. Inspected unit and found screws holding baffle on backed out and baffle fell off. Customer had baffle on site and requested to try to reuse. Inspected and found in good condition. When reinstalling applied high heat adhesive to screws to avoid backing out again. Tested and inspected unit and found all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78748
Robert
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01
Near , TX 78653
Scott
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site for no ice . Found valve leaking and IM arm stuck in up position. Replaced both ice maker and valve . Unit is now harvesting properly . No water leaks . Job complete .
Near Bee Cave, TX 78738
Leonardo
Job Details: 07/09/2019
MICROWAVE GE PEB7227SL1SS Arrived and replaced the switch holder tested unit and found operating as designed job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived on site to repair a unit that does not always rinse properly. Enter diagnostic cycle and re-calibrated unit. Tested unit in step two of diagnostics and all functions were now normal. All water connections were dry.
Near Hutto, TX 78634
Tyler B.
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for unit leaking, found water built in drawer bottom. Removed cover n drain pan. Found foam blocking flow in drain, removed and tested good. No leaks on-site"
Near New Braunfels, TX 78130
Kevin
Job Details: 07/09/2019
DISHWASHER WHIRLPOOL WDF540PADM7 "Arrived on site and found door panel is dented on the left-hand side, replaced panel and confirmed dishwasher is operating normally. Spoke with MS, no water leaks from connections at time of service. Read sticky notes for further information."
Near Fischer, TX 78623
Brandon
Job Details: 07/09/2019
RANGE GE JB700SJ5SS "Arrived on site for customer complaint of unit not working during convection bake, I found control and fan not communicating, ordering fan motor, and control. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WB07X25885 (faceplate graphics) and 1 WB26X29574 (FAN MOTOR) and 1 WB27X29088 (CONTROL)"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 07/09/2019
WASHER MAYTAG MHW5500FW "Arrived onsite for customer complaint of front load washer not unlocking. Ran diagnostics and found error code F9E1 (Long Drain). Removed drain trap and found clogged. Removed all debris and reassembled. Cleared error code and tested unit. Unit fills,agitates,drain and spins as intended. M&S have been rubbed off. All water connections were dry at time of service."
Near Marble Falls, TX 78654
Cliff
Job Details: 07/09/2019
REFRIGERATOR GE GFD28GELDDS Arrived on site to diagnose a refrigerator that is not producing ice in the FC. Tested unit and found fill line heater not fully in contact with fill line causing it to freeze over. Repositioned fill line heater properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/09/2019
RANGE WHIRLPOOL WFG520S0AS2 Arrived on site to repair unit With lose control panel that does not operate properly. Found that the control panel frame was melted. Removed and replaced control panel. Unit now operates properly.
Near Austin, TX 78702
Wesley
Job Details: 07/09/2019
OVEN AMANA AGR6603SFS2 Arrived onnsite and found door skin bent and trim missing. Ordering trim and returning with door skin. ; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door)
Near Leander, TX 78641
James
Job Details: 07/09/2019
UNKNOWN KITCHENAID KUDE70FXSS5 Arrived on site and tested operation. I found that not would not start a cycle. Ran diagnostics and found fault for failed drain pump. Tested pump and found voltage to pump but no operation.. Installed new pump and tested operation. Unit working properly. Job complete
Near Killeen, TX 76549
Arthur B.
Job Details: 07/09/2019
WASHER MAYTAG MVWB835DW4 Arrived onsite to install new wash plate to top load washer from prior tech’a diagnosis. Removed and replaced damaged wash plate. Reassembled. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78738
Leonardo
Job Details: 07/09/2019
MICROWAVE WHIRLPOOL KMBS104ESS02 "Arrived on site to find unit digital readout display not working correctly, part needed W10891907 was not sent out for this visit. Will order new control board w10891907 ; ordrng 1 W10891907 (CNTRL ELEC)"
Near Leander, TX 78641
James
Job Details: 07/09/2019
DRYER MAYTAG MEDB765FW0 "Arrived on site and installed new motor, blowe, housing and base. Tested operation and found unit working properly. Job complete"
Near Dripping Springs, TX 78620
Robert
Job Details: 07/09/2019
DISHWASHER GE GDT635HSMSS
Near Temple, TX 76502
Al
Job Details: 07/09/2019
DRYER WHIRLPOOL WED49STBW1 Arrived to inspect dryer not turning off.Confirmed the complaint and removed and replaced the timer.Reassembled and tested the unit and unit tested as designed.NO LINT BUILDUP OBSERVED AT THE TIME OF SERVICE Customer Satisfied.JOB COMPLETE
Near Austin, TX 78745
Leonardo
Job Details: 07/09/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and found unit operating as designed. Unit does not have rinse aid. Unit dishes are not drying correctly due to the lack of rinse aid. Advised to use rinse aid to operate as designed. Job complete.
Near Burnet, TX 78611
Jonathan
Job Details: 07/09/2019
FREEZER WHIRLPOOL WZF79R20DW00 "Arrived on site for freezer not cooling. Performed diagnostics and tested voltage to control and found within range. Found control not power on or sending voltage out. . Removed control and installed new. Tested all operations and found unit working.
Near Round Rock, TX 78681
Thomas L.
Job Details: 07/09/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site to repair unit that would not operate. Arrived on site to find that the unit would not power up. This is a different issue than the noise issue in the past. Found that the unit would not power up due to a failed control. Removed and replaced control. Customer put some clothes in unit and the unit did fill, wash, drain, and spin properly with no water leaks."
Near Temple, TX 76502
Al
Job Details: 07/09/2019
OVEN WHIRLPOOL WFE540H0ES1 "Arrived to inspect range with F9E0 code.Unit would not turn on. Removed and replaced the control, terminal block, cord.Unit had a burned and damaged L1 red connector.Reassembled the unit and unit began operating as designed.CUSTOMER SATISFIED JOB COMPLETE"
Near Killeen, TX 76541
Arthur B.
Job Details: 07/09/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite to install new outer tub,inner basket and gear case to top load washer from prior visit’s diagnosis. Upon removing outer tub assembly, found replacement tub damaged near drain hole on bottom. Reordering.; ordrng 1 W10512161 (tub asm)"
Near San Marcos, TX 78666
Kevin
Job Details: 07/09/2019
WASHER WHIRLPOOL WET4027HW0
Near Pflugerville, TX 78660
Joel G.
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site to diagnose fridge frost in frz. Found mullion not level and causing an air leak. See pics.
Near Austin, TX 78717
Lou
Job Details: 07/09/2019
WASHER WHIRLPOOL WTW4616FW2 "arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise the unit is making during agitation which sounded like a gear going bad. I tested the unit and could not duplicate the noise. Due to the noise sounding like the gearcase, I removed and replaced the gearcase and cam and agitator and retested. Unit operated as designed. I tested on a light wash mode and found that the tub is resting on the drain pan underneath due to the weight of the load. The leveling legs have been adjusted on previous calls and they are down as far as they can go. I found that the drain pan has raised wedges (photo) in the center of the pan and is causing the pulley shield to rub against them. I advised the customer of my findings and showed the picture and advised that if she smelled burning plastic or heard a squealing noise, then the drain pan would need to be replaced with a flat surface pan. No water leaks observed during se
Near Austin, TX 78758
Steve C.
Job Details: 07/09/2019
DISHWASHER HOTPOINT HDA3600R00BB Arrived on site to replace the timer per previous tech. Replace the timer and tested the unit. Unit is working properly and all water connection were dry at the time of service.
Near Hutto, TX 78634
Tyler B.
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site for unit not dispensing ice. Tested unit and for motor seized. Replaced motors d tested good, no leaks on site"
Near Austin, TX 78728
Paul
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite for the refrigerator to replace the previous diagnosed parts.
Near Marble Falls, TX 78654
Cliff
Job Details: 07/09/2019
OVEN WHIRLPOOL GBS309PVS03 Arrived on site to diagnose a oven that will not broil. Tested unit and found broiler element misshapen and warped due to eminent failure. Replaced broiler element and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78733
Luis
Job Details: 07/09/2019
ICE MACHINE KITCHENAID KUID308ESS1 "Arrived on site for unit making excessive amount of ice. Diagnose faulty bin thermistor,installed new bin thermistor"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/09/2019
MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived onsite to install magnetron to built in microwave. Installed magnetron, reassembled and reinstalled back above cooktop. Tested unit with 1 cup of water. Water was boiling. No other issues found."
Near Leander, TX 78641
Lou
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator door not shutting and ice maker not working. Upon further inspection, the customer advised that the mullion had stayed in the closed position and the left door had stayed open and caused the ice maker to not make ice. I tested temps in the FC=9 degrees & RC=40 degrees. While on site, I heard the ice maker harvest and dump ice and then fill with water. The ice bin is full of ice as well. I found that the unit needed to be leveled and where the mullion meets the pivot block was dry and needed some grease to ease closing. I leveled the unit and applied grease to the top of the mullion and the pivot block and tested the door. Both RC doors close better and the mullion does not stick and closes with ease. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Buda, TX 78610
Leonardo
Job Details: 07/09/2019
DISHWASHER MAYTAG WFG525S0HS1 Arrived on site to find no standing water in the unit. Removed drain pump and found no obstruction. Tested the unit and found unit operating as designed. Unit has a leak under the sink where drain hose has union with secondary hose. Plumber will need to return to replace the secondary hose Job complete
Near Leander, TX 78641
James
Job Details: 07/09/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and tested operation. I found that the hood light stays on constantly even when switched off at control. I found relay on control has failed. Installed new control and tested operation. Unit working properly. Job complete
Near , TX 78634
Tyler B.
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for unit not making ice. Removed bucket and ice maker, found fill tube frozen and line heater harness wire is broken/burnt, unit would need new left door to complete repair. No leaks on site; ordrng 1 CNOTE (OFFICE RS) and 1 W11129497 (dor-fip)"
Near Austin, TX 78758
Scott
Job Details: 07/09/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for 8-3 error code . Tried to run diagnostics tests took multi tries . Was able to get into diagnostics but kicked out and control went dead . Replaced control found detergent wires not in secure in molex connector . Ordering lower harness . Will have to finish putting in all connections on control board . Also ordering other harnesses and wl switch . Please call to set return .; ordrng 1 W10919932 (WIRE HARNES ) and 1 W10919942 and 1 W11316246 (WL SENSOR ) and 1 W11316252 (HARNES )
Near Granger, TX 76530
Tyler B.
Job Details: 07/09/2019
WASHER WHIRLPOOL RTW4516FW1 "Arrived on site for pre diagnosed parts install, ran unit ad found noise from gearcase, other parts not needed, shocks test good. Replaced feet and tested good no leaks on site"
Near Cedar Park, TX 78613
Lou
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator smoking. Upon further inspection, the customer advised that the unit was smoking and was coming from the vent area of the ice maker in the back of the RC section. I removed the ice maker housing and removed the ice fan cover and could smell a heavy burnt odor as if something caught fire. I inspected the fan motor, wiring harness, ice maker, auger motor and solenoid and found no evidence of a burn or fire. The ice bin was full of ice and when I tested the ice maker, it operated as designed. I removed and replaced the fan motor and damper motor ad tested and the unit operated as designed. I advised the customer to periodically check the ice in the ice bin and make sure it’s not clumped up which can cause the auger to not move and the motor to continue to run and burn the motor up. I tested the motor and it is operating as designed. No water leaks observed during service, job completed."
Near Wimberley, TX 78676
Brandon
Job Details: 07/09/2019
OVEN WHIRLPOOL CWE5800ACB25 "Arrived on site for customer complaint of unit blowing light bulb in the top oven, I found loose connection at receptacle, I adjusted and replaced bulb, unit tested good."
Near Pflugerville, TX 78660
Joel G.
Job Details: 07/09/2019
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to diagnose dishwasher not washing. Ran diags and found wash motor error. Verified no water leaks at time of svc call.; ordrng 1 W11025157 (pump&motor)
Near New Braunfels, TX 78132
Kevin
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site and found no ice production, freezer temp is 5 degrees, took 1 picture. Found icemaker has a batch of ice in the tray, there is two batches in the bin. Replaced ice maker motor is likely failing. No water leaks from connections at time of service, job complete."
Near Austin, TX 78745
Luis
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for complaint of no lights, found leds flickering in fresh food and freezer compartment diagnosed unit will need led modules in both compartments; ordrng 1 WPW10515057 (LED) and 1 WPW10515058 (LED)"
Near Canyon Lake, TX 78133
Kevin
Job Details: 07/09/2019
WASHER MAYTAG MHW3505FW1 "Arrived on site and replaced control board and valves, ran a diagnostic cycle after parts replacement and it completed properly.No water leaks from connections at time of service, job complete."
Near Leander, TX 78641
Lou
Job Details: 07/09/2019
RANGE MAYTAG MER8800FZ2 "arrived on site to inspect range cooktop broken glass. Upon further inspection, i found on the left front burner area where the cooktop glass broke and spread throughout the left side of the cooktop to the back middle area. I could not find a point of impact if the customer had dropped a pot/pan on the glass cooktop; however, I did find where the crack started and continued to spread. I tested all of the burners and all operated as designed. ; ordrng 1 W10691698 (cooktop)"
Near Liberty Hill, TX 78642
James
Job Details: 07/09/2019
REFRIGERATOR LG LFXS29626S/01 "Arrived on site and tested operation. I found the temps in fresh food and freezer at 81 degrees with ambient room temp at 73. I found compressor running but making a gurgling sound and room temp. Unit has a failed compressor that will need to be replaced to repair.; ordrng 1 ADH73150210 (DRIER) and 1 TCA35911910 (COMPRESSOR ) and 1 TJ90SF8404 (STUB)"
Near Pflugerville, TX 78660
Joel G.
Job Details: 07/09/2019
DISHWASHER WHIRLPOOL WDF130PAHB0
Near San Marcos, TX 78666
Brandon
Job Details: 07/09/2019
WASHER WHIRLPOOL WTW4950HW1 "Arrived on site for customer complaint of unit not advancing through the cycle, I found lid latch failed, I replaced latch, unit tested good."
Near Georgetown, TX 78633
Tyler B.
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for unit not making ice. Ran diagnostics and found motor was failed. Replaced ice maker, unit than harvested and filled. No leaks on site"
Near Cedar Park, TX 78613
Lou
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator ice buildup. Upon further inspection, the customer had the unit unplugged and defrosted as requested at previous service call. I removed the RC shelving and Evap cover to find the thermistor bad and positioned in the wrong place. Due to the unit icing up badly in the RC evaporator area, I am replacing the Evap motor/harness, UI and HV Control (office to get authorization ). Once I had these parts replaced, I removed the back cover and found the drain tube badly gapped. Using manufacturers approved silicone, I sealed the gap. Plugged the unit in and ran a diagnostics test on the unit. All components tested good. The unit began to cool and there was a good frost pattern on both evaporators. No water leaks observed during service, job completed."
Near Austin, TX 78703
Luis
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for water leaking. Ran icemaker through a cycle,water filled icemaker no leaks,ran dispenser no water leaking from dispenser. Checked all tubing good found no leaks at tubing"
Near Austin, TX 78748
Ron
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived onsite for not cooling, when arrived unit was cooling, appears to have a defrost some kind of defrost issue. Frost along with back cover, removed cover and found a block of ice on the evaporator. Defrosted installed evaporator fan motor kit.
Near Austin, TX 78737
Robert
Job Details: 07/09/2019
WASHER MAYTAG MVWB865GW0 Arrived on job for complaints of no drain. I have 120v to drain not draining. Replaced pump and test. No leaks detected at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/09/2019
REFRIGERATOR MAYTAG MFI2569YEW1 arrived on site for unit not making ice and also having bad door gaskets. Found that the ice bin was a half full of ice. I have been informed that it is not made ice in a long time. However it’s making ice now. Removed and replaced all three door gaskets per customer request because they were torn.all water connections were dry.
Near Georgetown, TX 78628
Joel G.
Job Details: 07/09/2019
VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site to diagnose vent hood front lights not coming on. Found red wire to front right light not inserted all the way into the connector. Pressed it in and lights now work. Front lights and rear light now work fine.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/09/2019
WASHER WHIRLPOOL WTW8000BW0 Arrived on site to diagnose washer leaking. Ran diags and found no error codes. Ran through several cycles and couldn’t get it to leak at all. Only thing I found is that the washer was tilted back a lot and may have caused water to drip backwards when filling but wasn’t able to duplicate issue. I leveled washer and informed customer to monitor it for first few washes and see if they can see leak. No water track marks or water pooled up on washed anywhere. Drain is secure and found no leaks at time of svc call.
Near Austin, TX 78756
Scott
Job Details: 07/09/2019
WASHER GE WCVH4800KWW "Arrived on site for not locking , found door lock failed . Replaced lock and unit is going into wash cycles as normal . Nonwater leaks detected at time of service . Job complete ."
Near New Braunfels, TX 78132
Brandon
Job Details: 07/09/2019
OVEN WHIRLPOOL WOD93EC0AS05 "KB and I arrived on site to reinstall double oven, we found the cabinet supporting the oven was bowed, and needs to be reinforced. KB called builder to inform him of our findings."
Near Georgetown, TX 78628
Joel G.
Job Details: 07/09/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to diagnose oven not baking properly. Getting too hot per customer. Ran unit and found average temp to be about 380 degs set at 350. Found unit calibrated 30 degs too hot. Called source, spoke w/ Scott, who says all is normal and temps are fine. File# 7725293669."
Near Austin, TX 78724
Scott
Job Details: 07/09/2019
RANGE WHIRLPOOL WFC310S0ES3 "Arrived on site . Found terminal blocks on couple burners melter replaced burner wire HARNES . Tested all burners ,checked normal . Job complete ."
Near Dripping Springs, TX 78620
Robert
Job Details: 07/09/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived on job for complaints of damaged panel. Confirmed damage panel. This is a unfinished home. ; ordrng 1 W11175518 (CONSOLE )
Near Leander, TX 78641
James
Job Details: 07/09/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and tested operation. I found the that door switches are worn and the interlocks are not sitting properly in unit. Installed new switches and interlocks. Tested operation and found unit working properly. Job complete
Near Austin, TX 78723
Scott
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Arrived on site for water dispensing randomly even when pad is not pushed . Found pad to be worn out and connections to be activating due to failure . No water leaks detected at time of service .job complete."
Near Killeen, TX 76542
Al
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived to install previously ordered part Removed and replaced the UI.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78759
Andy
Job Details: 07/09/2019
FREEZER WHIRLPOOL WRS325FDAM02 Arrived on site for refrigerator leaking. Tested and inspected unit and found failed freezer drain tube. Removed ice buildup and steamed drain tube. Ordering drain tube Spoke with customer on keeping a close eye on unit leakage due to risk of water damage. ; ordrng 1 WPW10153550 (DRAIN TUBE)
Near Austin, TX 78748
Robert
Job Details: 07/09/2019
WASHER MAYTAG MVWB855DC3 Arrived on job for complaints of it starting cycle. Found the latch not responding. After replacement test operation. No leaks detected at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for icebox fan not running and LED lights not coming on. Replaced main control and user interface kit again and now one string of the lights works and the icebox fan works. Will need to get one LED light for the freezer to complete this job.; ordrng 1 W11205083 (MODULE)
Near Killeen, TX 76543
Arthur B.
Job Details: 07/09/2019
REFRIGERATOR LG LSXS26336S00