Near Georgetown, TX 78628
Jonathan
Job Details: 11/28/2018
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for refrigerator not cooling in RC. Performed diagnostics mode and tested bi-metal and found closed. Tested damper control, thermistors. Inspected freezer and found not completing defrost cycle. Removed from sensor defrost cycle to 8 hour defrost cycle. Inspected both ice maker and both are producing ice. Spoke with customer on operations. All tested good, no water leaks present."
Near Georgetown, TX 78628
Jonathan
Job Details: 11/28/2018
RANGE WHIRLPOOL WFE515S0ES0 Arrived on site for range cooktop light inductor staying off and not baking to correct temperatures. At time of service f service the light was off. Tested all burners on high heat serval times to insure light was shutting off. Performed temperature test up to preheat. Spoke with customer on operation. All tested good. (CO100)
Near Austin, TX 78726
Paul
Job Details: 11/28/2018
ICE MACHINE KITCHENAID KUIA18PNLS11 Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the main control and tested the unit. The needs cleaning light is off and the unit is working as designed. Call complete. Authorization Number ES93059P.
Near Austin, TX 78750
Paul
Job Details: 11/28/2018
WASHER MAYTAG MVWC360AW0 "Arrived onsite for the washer that is stuck in sensing mode, not filling with water at all or advancing in the cycle. Mr stated it was a different problem than before and the unit was staying in sensing then the lid lock would start flashing. I tested the lock switch solenoid, the lock switch, and the lid switch. All test were within specifications. I checked stored error codes and found an F7E1 again. I went to spin the basket and found it lightly stuck but once I freed it it spun good. I ran the auto cycle and the unit worked as designed. I ran manual diagnostics and switched back and forth from agitate to spin multiple times but can not duplicate the problem. The splutch and the actuator are working as designed. I told mr to try it again to see if it is going to fail. Call complete."
Near Lago Vista, TX 78645
James
Job Details: 11/28/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and tested operation. Found unit starts and runs but the pump just hums. Found that the water line is pinched and the drain line routed incorrectly and has pinched as well. Corrected supply line and drain line. Tested for proper operation and found unit working properly. Job complete
Near Manor, TX 78653
Wesley
Job Details: 11/28/2018
REFRIGERATOR WHIRLPOOL WRT318FZDB Arrived on site and found unit needed door and hinge adjustment to prevent handles from rubbing. Corrected alignment. All checks good. Unit is now operating as designed.
Near Manor, TX 78653
Wesley
Job Details: 11/28/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and found loud Evap fan motor. Replaced fan motor. Now unit is operating properly.
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/28/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for “filter stuck and no ice production complaint. Released filter and replaced. Found loose connection, behind icemaker. Reconnected. Unit is now performing as designed. No leaks detected, at time of service."
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/28/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site for “unit shuts off in mid wash” complaint. Inspected unit and found F8E1 error code. Removed cold water line from back of unit and found debris to be clogging inlet. Cleaned out inlet and flushed supply line. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/28/2018
WASHER GE GTW330ASK2WW "Arrived on site for “no drain” complaint. Inspected unit and found grit in drain pump impeller, causing pump to lock up. Removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Smithville, TX 78957
Joseph C.
Job Details: 11/28/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site for “door open/close door error” complaint. Inspected unit and found door switches and interlocks faulty. Removed and replaced interlocks and switches. Unit tests good.
Near Smithville, TX 78957
Joseph C.
Job Details: 11/28/2018
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for “not cleaning clothes” complaint. Inspected unit and found cold water valve solenoid connection loose and not connected well. Reconnected valve solenoid. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Jarrell, TX 76537
Arthur B.
Job Details: 11/28/2018
WASHER MAYTAG MVWB835DW2 Arrived onsite to remove and replace lid assembly to top load washer from prior tech’s diagnosis. Remove faulty lid assembly and installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76542
Al
Job Details: 11/28/2018
DRYER AMANA NED4655EW1 "Arrived to inspect dryer not tumbling. I confirmed the complaint and disassembled the dryer to test the fuse, since the element turned on, but did not tumble. I check the fuse and it had no continuity. I removed and replaced it with the new part. I assembled and tested and the unit tested and worked as designed. No lint observed at the time of service.JOB COMPLETE."
Near Killeen, TX 76542
Al
Job Details: 11/28/2018
REFRIGERATOR GE GSH25JGDBBB Arrived to inspect refrigerator not dispensing water. I confirmed the complaint and tested the ice in the same door and the unit produced ice. I applied the dispenser heater to the unit and used my steamer to unclog the water line from the bottom line that runs underneath the freezer door. I was successful in getting the blockage out and for the unit to produce water. I reassembled the unit and it operated as designed. Parts used: HeaterJOB COMPLETE
Near Austin, TX 78757
Paul
Job Details: 11/28/2018
DRYER WHIRLPOOL WHD5090GW0 Arrived onsite for the dryer that the door swings in the wrong direction. I changed the swing on the door. I tested the dryer and it works as designed. Call complete.
Near Killeen, TX 76543
Al
Job Details: 11/28/2018
DISHWASHER WHIRLPOOL DU1030XTXS0 "Arrived to inspect dishwasher not cleaning dishes. I opened the unit and noticed the tube on the top rack that provides water to the upper spray arm was bent to the right side, causing the units upper arm not to receive the necessary water to effectively clean the dishes. I repositioned the tube into the water tube and the dishwasher worked as designed. No leaks observed at the time of service. NO PARTS USED.JOB COMPLETE"
Near Killeen, TX 76543
Al
Job Details: 11/28/2018
DRYER WHIRLPOOL WED7300DW1 Arrived to inspect dryer turns on and clicks. Verified complaint and disassembled the unit and removed and replaced the FUSE after I tested it and it had no continuity. After reassembly I tested the dryer and unit tested as designed. No lint observed at the time of service.JOB COMPLETE
Near Pflugerville, TX 78660
Wesley
Job Details: 11/28/2018
DRYER WHIRLPOOL MED8200FW1 Arrived on site and found unit operating as designed. Found exterior vent clogged. Removed blockage. Advised customer that heating but not always drying first load is indicative of a airflow problem.
Near Austin, TX 78741
Kevin
Job Details: 11/28/2018
DRYER ROPER n/a "Arrived on site and fountain gate two front door is locked, MS spoke with customer and they have counseled and no longer need services, job complete"
Near Austin, TX 78748
Kevin
Job Details: 11/28/2018
MICROWAVE KITCHENAID KMHC319ESS4 "Arrived on site and found center rack is making contact with interior of microwave cabinet, recommended that rack be removed from microwave when not in use. No for the repair is required at this time, job complete"
Near Austin, TX 78701
Leonardo
Job Details: 11/27/2018
COMPACTOR GE UCG1680LSS Arrived on site to test unit for door not opening. Test u it and found door jammed. Removed door and found 3 glass bottles of wine making unit unleveled making door jammed. Removed glass bottles test unit and unit test good.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/27/2018
DRYER WHIRLPOOL WED8500DC3 Arrived on site for no operation. Found that the unit was totally dead. Found open fuse and replaced it. Also found that the electronic control had power to it but not out of it. Replaced console and control. Tested unit and unit works properly. Inside of dryer is clean. Customer will replace his vent hose.
Near Leander, TX 78641
Lou
Job Details: 11/27/2018
WASHER MAYTAG MVWB835DC3 "arrived on site to inspect washer making loud noise. Upon further inspection, the customer advised that the unit is making a loud “cat screaming” noise. I placed the unit in diagnostics and tested with no error codes at the beginning. The unit ran through diagnostics and operated as designed. I placed the unit in manual test mode and tested the high agitation and high spin and immediately I could hear the noise in high spin. I stopped manual test mode and unplugged the unit and tilted the unit back to find oil debris on the side panels and on the drains pump. I removed the rotor and found oil debris inside the rotor. I advised the customer of my findings and advised that the gearcase and clutch would need to be replaced. I removed and replaced the gearcase and clutch and put the unit back together and calibrated the unit. After calibrating, I placed the unit in diagnostics and tested and it operated as designed with no error codes. I tested the unit in manual
Near Kyle, TX 78640
Leonardo
Job Details: 11/27/2018
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to test unit for oven door glass broken. Found broken inner glass. Replaced glass and found bad fuse, ordering new fuse WPW10545255 and tod WP4449751. Rescheduled for Thursday 11/29; ordrng 1 WP4449751 (TOD ) and 1 WPW10545255 (FUSE)"
Near Kempner, TX 76539
Steve C.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to replace the control, UI, ice maker and ice maker fan. Replaced all parts and tested the unit. Tested the unit and unit is working properly. Advise customer to to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service."
Near Georgetown, TX 78633
Arthur B.
Job Details: 11/27/2018
DISHWASHER KITCHENAID KDTE704DSS1 Arrived onsite to install new seal and door latch to dishwasher from prior tech’s diagnosis. Removed warn door seal. Installed new replacement and door latch. Reassembled and tested unit. Door now seats well to cabinet. No leaks found at time of service.
Near Georgetown, TX 78633
Arthur B.
Job Details: 11/27/2018
WASHER MAYTAG MVWC300VW1 "Arrived onsite for customer complaint of top load washer get stuck on agitating cycle and will not advance. Tested unit and found timer faulty. P&L are as follows;WPW10175557 (Timer)
Near Austin, TX 78759
Luis
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Arrived on site for noise issue. Unit cooling correctly customer complaint is compressor too loud. Compressor appears to be working as designed. Called tech support per tech support no failure to compressor and unit is working as designed. File #7723522848
Near Austin, TX 78758
Luis
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRF560SEYW04 "Arrived on site for ice build up on left side of Evap cover. Found water leaking from fill tube causing ice build up. Removed cover removed ice build up. Added fill tube extension to cover slots on fill tube and to prevent water from overflowing from slot. Ran icemaker through a,cycle found no water leaking fill tube."
Near Austin, TX 78703
Scott
Job Details: 11/27/2018
OVEN JENN-AIR JJW2430DS00 "Arrived on site replaced UI panel . Unit tested normal ,no key pad errors . Job complete ."
Near Austin, TX 78751
Scott
Job Details: 11/27/2018
RANGE KITCHENAID KSDG950ESS1 "Arrived on site for unit display shutting off . Checked connections on display board . Ran diagnostics , no error codes . Connector wouldn’t sit properly . Replaced display . All features and functions of range work . No gas leaks detected at time of service . Job complete ."
Near Austin, TX 78730
Cliff
Job Details: 11/27/2018
DRYER WHIRLPOOL WED9200SQ0 Arrived on site to diagnose a dryer that is not heating. Tested unit and found heating element shorted out causing failure. Replaced heating element and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78746
Scott
Job Details: 11/27/2018
DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site Poor washing . Found control wasn’t working correctly in diagnostics as well as poor wash motor . Ordering control and sump and motor . Please call to set return visit . Nonwater leaks detected at time of service .; ordrng 1 W10782773 (pump&motor) and 1 WP8564543 (cntrl-elec)
Near Austin, TX 78730
Cliff
Job Details: 11/27/2018
WASHER WHIRLPOOL MVWB980BW0 "Arrived on site to service washer. Homeowner left a voicemail with office to cancel request for services. No further work to be done at this time, and no work performed today."
Near Austin, TX 78753
Luis
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KSRS25CNSS00 Arrived on site or no cool. Unit on compressor not running. Power to compressor diagnosed failed starter to compressor. Installed new starter to compressor powered unit on compressor powered on unit cooling down.
Near Austin, TX 78739
Brandon
Job Details: 11/27/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for customer complaint of soap dispenser not opening and closing, found dispenser spring was broken. I replaced dispenser, tested good."
Near Round Rock, TX 78664
Jerry C.
Job Details: 11/27/2018
REFRIGERATOR GE GSH22JSDBSS "GSH22JSDBSS Arrived to instal previously diagnosed and ordered parts. I removed and replaced the compressor assembly and found the return line from the evaporator corroded and oily. I removed and replaced the section of tubing and then vacuumed the system. I pulled vacuum for 15 minutes and then monitored for an additional 15. Holding vacuum, I charged the unit with the mfg prescribed refrigerant charge and tested. The unit appeared to cool as designed and I advised the customer it may take 12 hours to cool completely. No water connections present."
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site. Checked for display issues. Found ice button not working. Replaced display assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site. Checked for display issues. Found ice button not working. Replaced display assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site. Checked for display issues. Found ice button not working. Replaced display assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Round Rock, TX 78665
Jerry C.
Job Details: 11/27/2018
VENTHOOD KITCHENAID KIRD801HSS0 "KIRD801HSS0 Arrived to inspect blower issue. I found the external blower was constantly operating and I advised the customer I could not service the unit. I found the venthood assembly would require substantial repair, requiring all switches, wiring harness and lift motor assembly. Further, the venting assembly was contaminated severely with mold and I could not assure the customer of complete removal. The customer elected to have the unit replaced and requested replacement information. The unit is a 30 inch version and subsequent models of the same width should be fully compatible with the counter’s existing cutout, but should be confirmed with a dealership.
Near Hutto, TX 78634
Jerry C.
Job Details: 11/27/2018
DRYER WHIRLPOOL WED70HEBW0 "WED70HEBW0 Arrived to inspect no start. I found the unit responsive to inputs, but it would not start the motor. I inspected and replaced the thermal fuse after determining it was open. The unit heated and cycled as designed afterwards. I removed lint from within the chassis and air plenum. Operational test good."
Near Lampasas, TX 76550
Steve C.
Job Details: 11/27/2018
RANGE KITCHENAID KGSS907SSS03 "Arrived on site for the unit oven is not working. Tested the unit and found on broil the valve solenoid will make a thump noise and nothing happens. Also found the keypad off option will not work and unable to turn the unit off. Tested the bake and nothing happens and igniter will will not spark. Also the fan blower is extremely loud clanking noise. Unit will need a new keypad, control, spark control, igniter, blower and valve (propane). ; ordrng 1 W10810687 (blower) and 1 WP9760229 (elctr-kit) and 1 WP9761566 (swtch-memb) and 1 WP9763716 (valve-gas) and 1 WPW10331686 (module-spk)"
Near Hutto, TX 78634
Jerry C.
Job Details: 11/27/2018
RANGE WHIRLPOOL RF368LXPS1 "RF368LXPS1 Arrived to instal parts. I removed and replaced the terminal block and was able to use the existing pigtail with the direct wire connection system, part of the terminal block. I tested the unit under full load for an extended period and it worked as designed. Operational test good."
Near Taylor, TX 76574
Jerry C.
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "KRMF706ESS01 Arrived to inspect water dripping from ice dispenser. I found the ice maker housing was not fully seated and allowing excessive air to be drawn from the rc into the ice storage bin, causing freeze/thaw cycles and the resultant drip. The ice bin door gasket was badly deformed and I rotated it 180*. I seated the ice maker housing fully and tested the fan. I corrected misfitting of the crisper mullion and corrected cabinet twist and leveled the doors. I replaced the ice bin door assembly and tested. Operational test good, no leaks served during service."
Near Georgetown, TX 78633
Arthur B.
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KSF26C6XYY00 Arrived onsite to install new gasket to reservoir on SxS refrigerator from prior tech’s diagnosis. Removed evaporator cover and installed new seal. Reassembled. Evaporator cover not seals well. Tested water flow. Water flowing as intended. No other issues found. Collected remaining labor and part cost. All water connections were dry at time of service.
Near Hutto, TX 78634
Jerry C.
Job Details: 11/27/2018
WASHER WHIRLPOOL WTW7000DW3 "WTW7000DW3 Arrived to inspect error. The unit had a water level error code and I verified the water level to be correct. I attempted to replaced the control, but it was the incorrect part number. Office to order control p/n W11182871. The gear case was leaking oil and flinging it off the rotor. The gear case and clutch will require replacement. No leaks observed during service. ; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE) and 1 W11182871 (CONTROL)"
Near Georgetown, TX 78633
Arthur B.
Job Details: 11/27/2018
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived onsite for customer complaint of ice machine not making ice. Tested unit and found condenser fan motor not running. Tested in line diode and found diode with no continuity. Removed diode and installed wire using soldering methods. Also found fan blade not fully installed to motor. Secured fan blade to motor. Tested unit. Condenser fan and compressor comes on as intended. Good ice slab began forming. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78626
Arthur B.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Arrived onsite to install new Evaporator and dye drier to SxS refrigerator from prior tech’s diagnosis. Removed dye drier and evaporator and installed new replacements using braising methods. Vacuumed unit down to -25psi. Charged unit with 5.5oz of R134a refrigerant. Powered unit up. Found good frost pattern on evaporator. Reassembled no other issues found. All water connections were dry at time of service.
Near Jarrell, TX 76537
Arthur B.
Job Details: 11/27/2018
WASHER AMANA NTW4516FW2 Arrived onsite for customer complaint of top load washer making loud noises when spinning. Tested unit and found tub bounces around irratically. Removed and replaced suspension. Reassembled. Tub noises steady. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRF757SDEE00 "Arrived onsite for customer compliant of RF section freezing up. Tested unit and found unit will not enter diagnostics. Also found UI LED display not fully illuminating.
Near The Hills, TX 78738
Brandon
Job Details: 11/27/2018
WASHER WHIRLPOOL MAV6200AWW "Arrived on site for customer complaint of washer making loud noise and walking during spin cycle. Found transmission bearings were bad. I quoted customer for transmission replacement, they are going to buy a new washer. Collected service fee on check"
Near The Hills, TX 78738
Brandon
Job Details: 11/27/2018
VENTHOOD KITCHENAID KIRD861HSS0 "Arrived on site for customer complaint of fan not working and down draft not operating. Found faulty switch, I replaced switch unit tested good."
Near Cedar Park, TX 78613
Lou
Job Details: 11/27/2018
DRYER MAYTAG MEDC215EW1 "arrived on site to inspect dryer timer making loud noise after cycle completed. Upon further inspection, I turned the unit on and then advanced the timer to the off position and it made the normal timing sound. However, after approximately ten minutes, the timer continued to time down and was trying to advance to the next cycle. Using my multimeter, I ohmed the timer between the B and C connectors (light blue and black wires) and had the timer in the off position and the unit showed to be open. Prior to the service call, the customer had contacted Maytag and was able to get them to cover today’s service call including parts/labor. I contacted the office to verify and CW verified for me. I removed and replaced the timer and tested it and it operated as designed. No lint observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not draining. Upon further inspection, I opened the unit door and found no water in the bottom of the tub. The customer advised that he disconnected the drain hose from the drain pump and water went everywhere. I placed the unit in diagnostics and tested with no error codes at the beginning. The unit operated as designed until it got to the drain mode and the unit did not drain. Using my wet vac, I emptied the water from the unit. I removed the drain pump and found one of the impellers broken off. I replaced the drain pump and tested the unit again and again, the unit did not drain. I looked inside the sink drain and found a long metal object w the drain port coming from the dishwasher drain hose. I removed the object and pressed the cancel button on the unit to engage the drain pump and a little water came out. I got the remaining water out with my vacuum and removed the unit from its space and removed the drain
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/27/2018
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site. Checked for no heat issues. Found unit giving heat but not well. Verify voltage to unit all checked OK. Tried to run diagnostics but display was not reacting. Will need Console assy, magnetron thermostat, converter and magnetron to repair unit per tech-support. Office to resch; ordrng 1 W10887850 (DISPLAY ) and 1 W11233913 (MAG THERMOSTAT )"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/27/2018
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site. Checked for no heat issues. Found unit giving heat but not well. Verify voltage to unit all checked OK. Tried to run diagnostics but display was not reacting. Will need Console assy, magnetron thermostat, converter and magnetron to repair unit per tech-support. Office to resch; ordrng 1 W10887850 (DISPLAY ) and 1 W11233913 (MAG THERMOSTAT )"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/27/2018
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site. Checked for no heat issues. Found unit giving heat but not well. Verify voltage to unit all checked OK. Tried to run diagnostics but display was not reacting. Will need Console assy, magnetron thermostat, converter and magnetron to repair unit per tech-support. Office to resch; ordrng 1 W10887850 (DISPLAY ) and 1 W11233913 (MAG THERMOSTAT )"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/27/2018
OVEN WHIRLPOOL WOS97ES0ES02 Arrived on site. Checked for a noise issues. Found convection fan making noise when in use. Made an attempt to tighten fan but still same issue. Will need convection fan motor to repair unit and will bring cooling fan for back up. Rescheduled for 12/3/18 per customer; ordrng 1 W10860984 (CONVECTION FAN) and 1 W10861504 (BLOWER )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/27/2018
OVEN WHIRLPOOL WOS97ES0ES02 Arrived on site. Checked for a noise issues. Found convection fan making noise when in use. Made an attempt to tighten fan but still same issue. Will need convection fan motor to repair unit and will bring cooling fan for back up. Rescheduled for 12/3/18 per customer; ordrng 1 W10860984 (CONVECTION FAN) and 1 W10861504 (BLOWER )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/27/2018
OVEN WHIRLPOOL WOS97ES0ES02 Arrived on site. Checked for a noise issues. Found convection fan making noise when in use. Made an attempt to tighten fan but still same issue. Will need convection fan motor to repair unit and will bring cooling fan for back up. Rescheduled for 12/3/18 per customer; ordrng 1 W10860984 (CONVECTION FAN) and 1 W10861504 (BLOWER )
Near Austin, TX 78733
Paul
Job Details: 11/27/2018
VENTHOOD KITCHENAID UXL6036YSS0 Arrived onsite for the vent hood that turns itself off in low and medium. I found the fan in medium speed and low speed over amping causing the motor to shut off on over load. I found the speed switches not lining up even because of the broken slide causing the issue. I replaced the slide and tested the unit. The unit is working as designed. Call complete. Call complete.
Near Austin, TX 78717
Lou
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher rack issues. Upon further inspection, the customer advised that the stop on the top rack had come off and he attempted to put it back on, but it kept coming off. I found that the right stop for the top rack was missing and the customer did not have it anymore. I had a stop (WPW10082861) in my van stock so I installed it and tested the unit. The unit operated as designed in diagnostics with no error codes. I showed the customer how to properly install the stop should it come off again. No water leaks observed during service, job completed."
Near Austin, TX 78726
Tyler B.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL GC5SHEXNS03 Arrived on site for control replacement. R&R control and did not fix unit. Unit will need the main control located I the back of unit near compressor. W10219463. Which is found UNAVAILABLE. Contact tech for any necessary questions if needed
Near Austin, TX 78731
Paul
Job Details: 11/27/2018
ICE MACHINE WHIRLPOOL KUIC15PRXS2 "Arrived onsite for the ice machine that was making very thin ice and stopped working. Ms stated she never noticed thin ice, it just stopped running water over the evaporator. I found the recirculating pump defective and the pump harness very corroded along with a broken pin in the harness for the WLS. Need to replace the pump and harness. Ordering harness and marking all prescreened parts as UORV. RS for Mon 12/3.; ordrng 1 C-NOTES (MS NEEDS AN AM APPOINTMENT.) and 1 WPW10340992 (HARNS-PUMP)"
Near Austin, TX 78729
Tyler B.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for install prior dia part. Found ice bucket full upon arrival . R&R switch and diffuser and tested good, no leaks on site"
Near Austin, TX 78729
Tyler B.
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KRFC300EBL01 "Arrived on sote for no cool or ice. Found unit not running but lights on, R&R control and unit powered up and stated cooling. Found ice maker non responsive R&R ice maker and tested good, no leaks on site"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/27/2018
DISHWASHER KITCHENAID KDTE104ESS1 Removed and replaced failed drying agent dispenser. Tested unit and all water connections are dry.
Near Austin, TX 78726
Tyler B.
Job Details: 11/27/2018
FREEZER WHIRLPOOL GX5FHTXVY04 "Arrived on site for frost build up in freezer. Found EVAP frosted. Failed bi metal, will need new harness and new heater for peace of mind. Prior repair was not fix for symptom. No leaks on site; ordrng 1 W1029224 (DEFROST HARNESS) and 1 W10825088 (heater)"
Near Austin, TX 78702
Scott
Job Details: 11/27/2018
RANGE WHIRLPOOL KSGG700ESS1 "Arrived on site for keypad issues . Found just the 9 button not working , all other buttons and features working . Replaced console with keypad . All buttons are now functioning . No gas leaks detected at time of service. Job complete."
Near Pflugerville, TX 78660
Wesley
Job Details: 11/27/2018
RANGE WHIRLPOOL WFG540H0ES1 Arrived on site and found control shorted and pinched sensor wire. Replaced control and I pinched sensor wire. Unit is now operating as designed. All checks good.
Near Austin, TX 78753
Joseph C.
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for “leaking from front bottom” complaint. Per my previous diagnosis, removed and replaced broken upper rack manifold and spraybar. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78705
Kevin
Job Details: 11/27/2018
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site and inspected washer and found a small hole in the pressure hose. Took one picture. Replaced pressure hose and cleared error codes through diagnostic cycle. No water leaks from connections at time of service, job complete"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/27/2018
RANGE WHIRLPOOL WFE540H0ES2 Arrived on site for door not closing fully. Tested unit and found door had weak hinge Springs. Replaced and tested door and it closed properly.
Near Georgetown, TX 78626
Jonathan
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRS315SDHB00 Arrived on site and found no answer at door or phone. Contacted office and (MS) called and left tech message. Tag door at 8:21; ordrng 1 SEENOTE (NO SHOW)
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/27/2018
REFRIGERATOR JENN-AIR JS48NXFXDW05 Arrived on site for freezing conditions in fresh food section. Found some items at 31 degrees. Replaced thermistor and the diffuser. All water connections were dry.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/27/2018
RANGE AMANA AKT3040E Removed and replaced left rear burner as hot indicator lights would not cycle off. All operations are now correct.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/27/2018
RANGE WHIRLPOOL WFE515S0EB1 Arrived on site for no operation. Arrived on site to find unit working properly.
Near Austin, TX 78731
Paul
Job Details: 11/27/2018
REFRIGERATOR JENN-AIR JS42SEFXDA Arrived onsite for the the refrigerator to replace the previous diagnosed parts. I replaced the DC power supply and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Lakeway, TX 78738
Brandon
Job Details: 11/27/2018
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for customer complaint of grates not leveled. I replaced cooktop and grates, customer gave me the okay, tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/27/2018
WASHER WHIRLPOOL WTW8540BW1 "Arrived on site for customer complaint of leak, found leak coming from dispenser, I replaced dispenser, unit tested good in diagnostic mode."
Near Austin, TX 78731
Paul
Job Details: 11/27/2018
REFRIGERATOR JENN-AIR JFI2589AEP Arrived onsite for the refrigerator not cooling properly in the FC. I found the FC at -1 degrees when set at 0 degrees and the RC at 37 degrees when set at 37 degrees. I ran service test 101 and the bimetal thermostat showed closed. I ran a forced defrost to check the defrost circuit and found the defrost heater working as designed. After the forced defrost cycle completed I ran service test 101 again and the bimetal showed open. The display showed 25 degrees in the FC at this time and the alarm started beeping. I found the compressor not starting and the overload tripping. I tested the compressor windings and the capacitor. Both tested good. Need to replace the start device. Ordering WPW10197428 START-DEV. RS for Mon 12/3.; ordrng 1 WPW10197428 (START-DEV)
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for upper rack and door noise issues. Found upper rack to have broken wheels and a broken stop and the door hinges had broken pads. Replaced and tested. All operations are normal and all water connections are dry.
Near Wimberley, TX 78676
Brandon
Job Details: 11/27/2018
COOKTOP WHIRLPOOL WFC310S0ES1 "Arrived on site for customer complaint of a clip falling off of burner. I reinstalled clip, unit tested good"
Near Wimberley, TX 78676
Brandon
Job Details: 11/27/2018
ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site for customer complaint of filter being stuck, I removed filter and installed properly, tested good. Collected service fee on cc"
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site for customer complaint of unit not working properly and beeping, I put unit into diagnostic mode, found main control board was faulty, sending power to compressor, fans, and water valve without me telling it to. Ordering main control, and UIB, returning tech to replace main control first. Customer is aware of cost of both boards if needed ; ordrng 1 W11036562 (cntrl-elec) and 1 Wpw10675033 (cntrl-elec)"
Near Austin, TX 78731
Paul
Job Details: 11/27/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Arrived onsite for the dishwasher with the detergent lid not opening or closing. Mr stated there was nothing wrong with the dispenser. Mr stated the machine has never cleaned the dishes good and the unit suds up bad. I found the customer using 7th generation liquid dish detergent for hand washing. Mr thought it was for using in the machine. I found the lower filter plugged with debris. I went over cleaning the filter with the customer. I ran diagnostics and found F6E1, F6E4, F6E3, & F3E3 stored error codes. I found the OWI lens covered with debris and cleaned it. The unit completed the cycle and all functions worked as designed. There were no water leaks present at the time of service. Call complete."
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/27/2018
REFRIGERATOR GE PSS26LSRCSS "Arrived on site. Replaced main control board behind unit. Tested dispenser, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/27/2018
REFRIGERATOR GE PSS26LSRCSS "Arrived on site. Replaced main control board behind unit. Tested dispenser, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/27/2018
REFRIGERATOR GE PSS26LSRCSS "Arrived on site. Replaced main control board behind unit. Tested dispenser, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78734
Cliff
Job Details: 11/27/2018
WASHER MAYTAG MVWB835DW3 Arrived on site to diagnose a washing machine that will not fill. Tested unit and found water valve solenoids for hot and cold fill weak and not allowing water into washer. Replaced water valve assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 11/27/2018
OVEN GE JTP20W0F4WW "Arrived on site for “bake button not functioning” complaint. Removed defective panel, only to find wrong part number was ordered. WB36T10608 was ordered part. No information was found for model number with 04 engineering code. However, engineering codes 03 and 05 both use control panel with part number of WB36T10552. This is the part that I am requesting. Please do not substitute to previously ordered part, as it is too short, in length and too tall, in height. Office to set return schedule due to nature of requested part.; ordrng 1 WB36T10552 (control panel asm)"
Near Austin, TX 78717
Lou
Job Details: 11/27/2018
DRYER WHIRLPOOL WED4800XQ1 "arrived on site to inspect dryer running with the door open. Upon further inspection, I found that the door switch was broken and needed to be replaced.The customer agreed to the repair and paid in full. I removed and replaced the door switch and tested the unit and it operated as designed. No lint observed during service, job completed."
Near Kyle, TX 78640
Brandon
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for customer complaint of ice not dispensing, I replaced ice bin, unit tested good."
Near Austin, TX 78717
Lou
Job Details: 11/27/2018
WASHER MAYTAG MVWB755DW0 "arrived on site to inspect washer stopping in middle,of cycle. Upon further inspection, I placed the unit in diagnostics and tested and the unit attempted to show error codes, but flashed F7 and then went straight into test mode. I tested the unit and it filled and drained and when it was to agitate and spin, the unit stopped. I unplugged the unit and tilted the back to be able to look under the unit. I found large amounts of oil debris on the rotor and all panels of the unit. I removed the rotor and found a large amount of debris inside the rotor and on the stator/clutch. Also found that the clutch connection and stator connection was unplugged. I reconnected them and tested the unit again and it still stopped before agitation and spin all the time I could hear the unit attempting to engage the motor. No water leaks observed during service, job completed."
Near Austin, TX 78734
Cliff
Job Details: 11/27/2018
COOKTOP JENN-AIR JGC1530BS00 Arrived on site to diagnose a cooktop that is not getting hot enough. Adjusted settings on gas valve for center burner to make it more efficient for homeowner. All is not working properly and no further repairs are needed.
Near Austin, TX 78717
Lou
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to install previously diagnosed and ordered parts. Before I replaced an6 parts, I placed the unit in diagnostics and tested. Error code F7E1 appeared. I cleared the code and continued with testing. At the end of testing, there were no error codes, but the element did not heat up. At the previous service call, tech replaced the main control due to no voltage from control to element and tested and it failed. Tech ordered another control and UI panel. The panel did not come with the UI control; therefore, I am ordering the UI control , jumper wire, heater and will return with the main control and UI panel. No water leaks observed during service.; ordrng 1 W10518394 (heater) and 1 W11028004 (wire) and 1 W11028325 (HOUSING-UI)"
Near Lakeway, TX 78734
Cliff
Job Details: 11/27/2018
ICE MACHINE KITCHENAID KUIS18PNZB1 gate code 1106*. Arrived on site to diagnose and ice machine that is Making unusual noises. Tested unit and found cover grid not fully plugged in at Molex connector. This was causing ice to back up on the cutter grid and pump to run dry. Rewired cutter grid and verified proper operation of all components of machine. All is working properly at this time and no leaks were found at time of service. Unit is covered under manufacturer warranty until March 2019 and no charges were do from homeowner four trip today.
Near Austin, TX 78732
Cliff
Job Details: 11/27/2018
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washing machine that is not filling with hot enough water. Tested unit and found a thermistor wiring not fully seated in control causing misregister of temperature. Re-seated thermistor wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.