Near Austin, TX 78728
Steve C.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to replace the previous tech ordered parts due to the error code F6E8. Replace the fuse 20 amp and tested the unit. As soon as you press start it pops the fuse. Replaced the fuse again and the same thing happen. Did find a roach and roach infestation on and near the control boards.Called Whirlpool Sr#7724325992 Andy And advise not to replace any more parts due to the infestation. Office will need to contact the customer.; ordrng 1 CNOTE (ROACH INFESTATION )
Near Georgetown, TX 78633
Thomas L.
Job Details: 03/10/2019
OVEN MAYTAG MGT8820DS05 Arrived on site for no heat in the lower oven. Tested unit and found lower oven had a failed burner igniter for the big burner. Replaced and unit now heats properly.
Near Granger, TX 76530
Jonathan
Job Details: 03/10/2019
WASHER MAYTAG MVWX700XW1 "Arrived on site for washer not agitating or spinning. Per diagnostics mode and checked fault codes. Found faulty code F0-E2 over suds and F7-E1 speed sensor fault. Checked basket to see if it would spin freely. Gained access to control and measured speed sensor at 2.5 k ohms. Gained access to actuator and found mechanically failed/ spring clip broken. Removed failed actuator and installed new. Performed calibration test. Ran manual test mode. All tested good, no water leaks present.
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Check for no operation issues. Found loose connection at terminal. Repositioned connector and reconnected, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Check for no operation issues. Found loose connection at terminal. Repositioned connector and reconnected, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Check for no operation issues. Found loose connection at terminal. Repositioned connector and reconnected, all functions tested OK. No leaks present. Job complete"
Near Leander, TX 78641
James
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and to install new door and hinge. After removing door I found the hinge ordered to be incorrect. Installed new door and found the door is still sitting too high. Unit will need the lower hinge replaced as it is holding the door up too high; ordrng 1 W10876191 (cam-door) and 1 W11293374 (HINGE)
Near Kyle, TX 78640
Kevin
Job Details: 03/10/2019
DRYER WHIRLPOOL WED92HEFC0 "Arrived on site and replaced control, fuse , and cut off and all functions have returned to dryer. Reminded customer that vent to the exterior needs to be cleaned. If fuse fails again due to air flow customer will be responsible for repair. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site. Checked for panel issues. Found dent on panel installation. Replaced panel and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site. Checked for panel issues. Found dent on panel installation. Replaced panel and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site. Checked for panel issues. Found dent on panel installation. Replaced panel and cycled, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78731
Paul
Job Details: 03/10/2019
REFRIGERATOR AMANA AFI2539ERM01 "Arrived onsite for the refrigerator not dispensing ice. I found the auger working but sounds like it’s getting in a bind. I found the ice container frozen in place. I explained to the customer that they probably have either a defective ice maker or fill valve. I went over defrost instructions with ms and had the waiver signed. I’m quoting both parts even though it probably only needs one and explained to the customer I would adjust the quote after a could finish troubleshooting. Ordering WPW10312696 VALVE-INLT, & W10882923 ICEMAKER. RS for Tue 3/12. ; ordrng 1 W10882923 (ICEMAKER) and 1 WPW10312696 (VALVE-INLT)"
Near Leander, TX 78641
James
Job Details: 03/10/2019
MICROWAVE KITCHENAID KMBP100ESS01 Arrived on site and tested operation. Customer closing door too gently and switches are not activated. Instructed customer that due to the height of the installation that they will need to push the door closed to ensure the interlocks engage. Unit working as designed. Job complete
Near Austin, TX 78736
Kevin
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM02 "Arrived on site to replace doors and name plate. Replaced tested operation,all operation functioning properly."
Near Cedar Park, TX 78613
Cliff
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site to diagnose a refrigerator that is making unusual noise. Found handle loose on unit and unit not fully leveled causing shifting of panels and rattling during use. Re-leveled the unit and tighten handle assembly’s. All is working properly at this time and no further repairs are needed. No leaks were found at time of service.
Near Austin, TX 78736
Kevin
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and found right mount has broken free of cabinet surround and dropped down into filter board. Mount will need to be replaced and filter board and all heating components will be needed to correct microwave. ; ordrng 1 W10422269 (filter) and 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11122643 (W11122643) and 1 W11256462 (DIODE)
Near Austin, TX 78736
Kevin
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and found dishwasher not draining properly, found drain pump is disconnected and check valve is stuck, after correcting all functions have returned to dishwasher. No water leaks detected at time of service, job complete"
Near Austin, TX 78733
Leonardo
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to replaced panel and pads. Replaced all parts test unit and unit test good no leaks present and door not falling. Job complete.
Near Temple, TX 76502
Al
Job Details: 03/10/2019
WASHER MAYTAG MVWX655DW1 Arrived to install previously ordered part. Installed the motor and unit still wouldn’t work as designed. I called Techline and spoke with Chris SR 7724333449 he had me check the J12 connector and it was determined the actuator was faulty. Unit will need an actuator. I used the actuator from job 215155 and the hub from job 215197. P#-W10528947 was used on job 215197 (FROM job #215242) and P# W10913953 was used on job 215197 (FROM job #215155) .
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site for no cool unit, removed EVAP cover and found fan not running, pressed ottoman on control and fan turned on, not sure if jammed or not. Also found line in EVAP pinched causing restriction, unit will need SS repair to complete will use EVAP fan on return visit, ; ordrng 1 CNOTE (3HR WINDOW) and 1 CNOTE (OFFICE RS ) and 1 TJ90SF8404 (VALVE) and 1 W10836706 (evaporator) and 1 W11092625 (COMP) and 1 WPW10143759 (drier-uv)"
Near Robinson, TX 76706
Al
Job Details: 03/10/2019
WASHER MAYTAG MHW3505FW1 Arrived to inspect washer with F5E3 error. I removed and replaced the LATCH. Tested the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78749
Leonardo
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to replace valve. Replaced valve test unit and unit test good no leaks present at this time.
Near Georgetown, TX 78633
James
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW8800YW0 Arrived on site and installed new bearing and suspension. Tested operation and found unit working properly and no water leaks. Instructed customer to allow unit to sit for 24 hours before use so that the sealant for the tub bearing can cure
Near , TX 78640
Robert
Job Details: 03/10/2019
RANGE WHIRLPOOL WFE550S0HZ Arrived on job to replace sensor and control from previous diagnostics. After replacement test operation.
Near Austin, TX 78757
Steve C.
Job Details: 03/10/2019
COOKTOP WHIRLPOOL WCC31430AW02 Arrived on site for the unit left front burner will not turn on. Found the left front element has a short on the burner. Replace the left front burner element and tested the unit. Unit works properly and job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 03/10/2019
OVEN WHIRLPOOL WOD77EC0HS00 "arrived on site to inspect wall oven not heating. Upon further inspection, I placed the unit in diagnostics and it showed no error codes or history of error codes. I turned the unit on Bake at 350 degrees Standard Preheat and the unit did not heat. I could hear the fan turn on but no heat. Went into diagnostics again and reset the factory settings to turn off WiFi and tested again. The unit began to operate and heated as designed. Job completed. Customer not available to sign receipt."
Near Round Rock, TX 78664
Tyler B.
Job Details: 03/10/2019
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Arrived back on site for repeat symptoms. Found I had mis diagnosed def timer on prior visit. Found unit actually has a sealed system restriction. Spoke with DW on part and minor labor refund and deduction. No leaks ons site
Near Austin, TX 78749
Brandon
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4815EW1 "Arrived on site for customer complaint of unit not spinning, found faulty gearcase, I replaced gearcase, unit tested good."
Near Round Rock, TX 78681
Steve C.
Job Details: 03/10/2019
OVEN WHIRLPOOL WOD93EC0AE00 Arrived on site for the unit timer is not working properly and the customer also advise that the unit is not heating up properly and the food is coming out raw. Instructed customer how to use the timer and also calibrated the unit to 10° more due to not heating properly. Tested the unit and the unit is working properly.
Near Austin, TX 78730
Luis
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived on site for damaged snack pan found clips broken on front of pan housing. Part shipped was damaged in box ordering another pan; ordrng 1 WPW10542033 (SNACK PAN)
Near Martindale, TX 78655
Robert
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS586FLDB0 Arrived on job for complaints of no cooling. Found inverter not working. After replacement test operation. No leaks detected at time of service.
Near Waco, TX 76712
Al
Job Details: 03/10/2019
DRYER WHIRLPOOL WED4815EW1 Arrived to inspect dryer door not closing properly. I adjusted the strike to fit properly in the latch. Door now opens and closes with less effort by customer.Customer was satisfied.JOB COMPLETE.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/10/2019
REFRIGERATOR FRIGIDAIRE FCGM181RQBA "Arrived on site to replace thermostat, after replacing unit tested good.
Near Manor, TX 78653
Cliff
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived on site to diagnose a washer that is squealing in spin. Tested unit and found gear case making abnormal noises. Replaced gear case and Cam assembly. Tested unit and found slight improvement but it is still making abnormal noise. Motor will need to be replaced to complete repairs. Return date is set for 3/7/19.; ordrng 1 W10832724 (drive motor)
Near Austin, TX 78745
Kevin
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW8040DW4 "F0e4 speed limited by water temperature. Found the water temperature water lines switched. Corrected lines, ran test cycle, all operation functioning properly."
Near Georgetown, TX 78628
Jonathan
Job Details: 03/10/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site range oven smoking on 1st time use and burner continues to click. Performed diagnostics and tested top burners, found center burner cap not sitting correctly on burner cap. Corrected burner head and cap.Tested bake mode and broil mode. Spoke with customer on first time usage of oven and smoke. All tested good."
Near Elgin, TX 78621
Cliff
Job Details: 03/10/2019
WASHER MAYTAG MVWC425BW1 "Arrived on site to replace gear case, Cam, and actuator for washing machine. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near Austin, TX 78739
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for no ice. Installed new icemaker powered unit on icemaker ran through a cycle and filled with water
Near Austin, TX 78759
Steve C.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Arrived on site to replace the drain tube due to clogging. Replace the drain tube and tested the unit. Unit works properly. All water connections were driving at the time of service. One year warranty on part and labor only.
Near Austin, TX 78759
Steve C.
Job Details: 03/10/2019
WASHER WHIRLPOOL WFW95HEXL2 Arrived on site unit is getting the error code f9e1. Remove the front panel and gain access to the drain pump. Found items blocking the drain pump. Remove the items and test of the units. Unit works properly and all water connections are drawing at the time of service.
Near Austin, TX 78733
Leonardo
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for panel not working correctly and door falling. Found broken pad will order new pads WP8268961 x2. Reschedule for wednesday. ; ordrng 2 WP8268961 (PADS )s
Near Temple, TX 76502
Arthur B.
Job Details: 03/10/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of loud noises coming from top load washer. Found gearcase grinding and washplate tines stripper.Gearcase has been SCODE from Whirlpool. Removed and replaced gearcase and installed new replacement. Installed new washplate. Reassembled and tested unit. Found motor will not spin basket. Unit will also need new motor W11026785. Motor is covered under manufacturer 10 year warranty. R/S for Thursday 3/7. ; ordrng 1 W11026785 (motor-drve)"
Near Austin, TX 78746
Brandon
Job Details: 03/10/2019
DRYER MAYTAG MEDB835DC4 "Arrived on site for customer complaint of check lint screen light being on, I instructed customer to open and close door before they start the cycle to clear the lint screen light"
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/10/2019
REFRIGERATOR GE GSH25JSDDSS Arrived on site for the unit will not dispense water or make ice. Tested the unit and found the water filter is not inserted all the way in. Secure the water filter and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Florence, TX 76527
Arthur B.
Job Details: 03/10/2019
RANGE MAYTAG MGT8775XS01 Arrived onsite for customer complaint of freestanding gas range leaking gas on cooktop portion. Used leak detector and found all burners check ok with no indication of leakage.No gas leaks found at time of service.
Near Austin, TX 78746
Leonardo
Job Details: 03/10/2019
DISHWASHER KITCHENAID KUDS30FXSS5 Arrived on site to test unit for unit turning it self off. Test unit and found bad boars and bad console. Found we had wrong model will need new console and new board. Customer decline estimate job complete
Near Austin, TX 78739
Luis
Job Details: 03/10/2019
REFRIGERATOR MAYTAG MZF34X18FW02 Arrived on site for freezer not freezing. Found evaporator incased in ice diagnosed unit not defrosting ran diagnostics heater powered on and started defrosting. Manually defrosted evaporator replaced defrost thermistor
Near Cedar Park, TX 78613
Lou
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher door rubbing. Upon further inspection, I found that the unit was not level and was causing the door to rub on the right upper corner. I leveled the unit and tested and it is operating as designed. No water leaks observed during service, job completed."
Near , TX 78666
Robert
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH31017HB1 Arrived on job for complaints of fan turn on by self. Check all connections and no error found.
Near , TX 78628
James
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and found left rail stop missing and right rail stop loose. Installed new stops and tested. Unit working properly. Job complete
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for the unit is freezing up food in the fresh food section. Tested the unit and found a damper control is extremely noisy and will intermittently not close. Replace the control damper and tested unit. Unit works properly and all water connections were drawing at the time of service.
Near Austin, TX 78703
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for no cool. Lights on u it not powering on and cooling. Unable to power unit on or off from ui,unplugged unit form power source powered unit back on compressor and fans powered on,ui working as designed. Diagnosed faulty main control,installed new main control powered unit on ran diagnostics all test passed,compressor and fans running good frost pattern forming on evaporator"
Near Temple, TX 76502
Al
Job Details: 03/10/2019
DISHWASHER KITCHENAID KUDS30FXBL Arrived to inspect dishwasher with broken adjuster. Removed and replaced the adjuster kit.
Near Round Rock, TX 78681
Lou
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the water dispenser paddle and tested. The unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78703
Joseph C.
Job Details: 03/10/2019
RANGE JENN-AIR JGS1450DS0 "Arrived on site for “door not shutting correctly” complaint. Inspected unit and found door hinges sprung. Unit not holding temps, as well. Returning with console, control and sensor. Sensor is out of range. Return for repairs on 03/13.; ordrng 1 W10833885 (sensor)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for unit with no ice, ran diag was unable to get ice maker to harvest, replaced ice maker and was able to harvest but not fill, found fill tube frozen, due to faulty door,unit will need new left SS door to complete, advised customer of door process, no leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 LW11026425 (LEFT DOOR SS )"
Near Cedar Park, TX 78613
Lou
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTM354DSS5 "arrived on site to inspect dishwasher dispenser. Upon further inspection, I found that the dispenser door had broke off. I removed and replaced the dispenser and tested the unit. The unit operated as designed. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
James
Job Details: 03/10/2019
REFRIGERATOR GE GTE18LGHDRBB Arrived on site and installed new housing. Tested for proper fit. Unit tests good. Job complete
Near Killeen, TX 76542
Arthur B.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived onsite to install new LED and power supply board to 5 door refrigerator from my prior visit’s diagnosis. Removed back panel and removed both boards. Installed new replacements. Reassembled and tested. Unit works as intended. All LED light work as well. All water connections were dry at time of service.
Near Manchaca, TX 78652
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRV976FDEM00 "Arrived on site for no cool. Removed evaporator cover found oil on evaporator weld joint. Diagnosed refrigerant leak at weld joint.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for customer complaint of ice maker not working, found faulty ice maker, could not find home position. I replaced ice maker, unit tested good."
Near Austin, TX 78752
Scott
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRB119WFBW00 "Arrived on site ,replaced freezer door . All checked good . No water leaks detected at time of service . Job complete"
Near , TX 78132
Kevin
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to replace UI diagnosed by previous tech, refrigerator has been defrosted per previous tech and could not verify frost buildup on fresh food evaporator. Inspected thermistor and found it to be in the correct location, if issue happens again a new thermistor will be needed and techline will need to be contacted. No water leaks detected at time of service, job complete."
Near Austin, TX 78741
Leonardo
Job Details: 03/10/2019
RANGE WHIRLPOOL WFG550S0HB0 Arrived on site to test unit for RF burner not turning on. Test unit and found broken ignitor not sparring up. Replaced burner head test unit and burner igniting right away job complete. No leaks present at this time.
Near Austin, TX 78735
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for loud noise and no water. Tested dispenser found pinched water line in compressor compartment repaired water line tested dispenser water dispensing correctly. Found water leaking from fill tube causing ice build up near fan motor adjusted fill tube to prevent water leaking out of fill cup
Near Austin, TX 78702
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for no water from dispenser. Tested dispenser very weak water flow,removed unit found kink in water line in compressor compartment repaired water line reassembled unit ran dispenser good water flow checked tubing no leaks unit working as designed."
Near New Braunfels, TX 78133
Kevin
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW6400SW1 "Arrived on site and placed into diagnostic,attempted to fill, failed gave over load error code. Called techline and recommended inspected basket to see if it floats. Found basket and washplate seized, customer not interested in repair will buy new unit."
Near Austin, TX 78735
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL KSSS48QJX00 Arrived on site for stuck filter removed water filter sold filter cap installed cap to new filter customer provided installed water filter tested water dispenser unit working as designed no leaks cap
Near , TX 78666
Robert
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on job for complaints of not working. Found loose connection at Control. No leaks detected at time of service
Near Leander, TX 78641
James
Job Details: 03/10/2019
OVEN KITCHENAID KDRS483VSS02 Arrived on site and customer stated unit is now on celsius and not Fahrenheit. Switched back to Fahrenheit and tested. Unit working properly. Job complete
Near Austin, TX 78757
Steve C.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 "Arrived on site to replace the compressor, UV dryer, and the access fitting Due to the unit not freezing or cooling properly. Replaced all parts and added 5 ounces of refrigerant. No refrigerant leak present. Tested the unit and the unit is working properly. Advise customer to wait 24 hours for the unit to start freezing and cooling."
Near Lakeway, TX 78734
Paul
Job Details: 03/10/2019
WASHER MAYTAG MHW6000AG0 Arrived onsite for the washer leaking from the front of the door. I found the bellow misshaped and leaking from the bottom of the door. I replaced the bellow and ran the auto diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78665
Steve C.
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTE234GWH0 Arrived on site for the unit is not draining. Remove the drain pump and found a piece of glass stuck on the drain pump. Remove the glass and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Wimberley, TX 78676
Robert
Job Details: 03/10/2019
OVEN GE JGB860SEJ6SS Arrived on job for complaints of no heat in lower oven. Found igniter broken.; ordrng 1 WB13X24925 (igniter glowbar)
Near Georgetown, TX 78628
Cliff
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to diagnose a microwave with a light that will not turn off. Found the relay in main control board welded shut causing light not to change. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/10/2019
MICROWAVE GE PT970SM4SS "Arrived on site for microwave combo unit, microwave not heating. Inspected unit and found microwave cavity damaged and cover hanging off. Tested unit, found no heat. Tested voltage to transformer and found out of range. Check at primary switch and found out of range. Called tech support Chuck (confirmation # 1233261074). Went over voltage readings and checked all door switches. He stated unit need to replace main harness. Found part is not available. Spoke with customer on failure.
Near Austin, TX 78731
Luis
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for water leaking. Checked fresh food and freezer compartment to signs of water leaking. Removed compressor cover found dried water residue under suction line,added water to drain pan no leaks adjusted tubing to sit above drain pan incase condensation build up on suction line it can drip into pan"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/10/2019
REFRIGERATOR JENN-AIR JB36NXFXRE01 Arrived on site. Check for overflowing icemaker issues. Found flapper for icemaker arm broken not allowing it to since correctly. customer has two year warranty verified with CW. Replaced ice maker with flapper attachment. All functions tested OK. no leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/10/2019
REFRIGERATOR JENN-AIR JB36NXFXRE01 Arrived on site. Check for overflowing icemaker issues. Found flapper for icemaker arm broken not allowing it to since correctly. customer has two year warranty verified with CW. Replaced ice maker with flapper attachment. All functions tested OK. no leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/10/2019
REFRIGERATOR JENN-AIR JB36NXFXRE01 Arrived on site. Check for overflowing icemaker issues. Found flapper for icemaker arm broken not allowing it to since correctly. customer has two year warranty verified with CW. Replaced ice maker with flapper attachment. All functions tested OK. no leaks present. Job complete
Near , TX 78738
Luis
Job Details: 03/10/2019
REFRIGERATOR JENN-AIR JFC2089BEM01 "Arrived on site for freezing in fresh food. Diagnosed air leaking in around damper tested damper making odd noise,replaced defective damper control,added sealer around damper housing to prevent cold air from entering fresh food with damper door closed"
Near Driftwood, TX 78619
Luis
Job Details: 03/10/2019
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for door issues. Found unit missing filter cap and ice room gaskets. Unable to remove panel ui with no damage to ui panel. Will need to order ui panel,gaskets, air ducts and cap to complete repair; ordrng 2 W10799315 (AIR DUCT)s and 1 W10813884 (CAP) and 2 W10828417 (GASKET)s and 2 W10834283 (RETAINER)s and 1 W11262313 (PANEL UI)"
Near Austin, TX 78723
Scott
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL KDTE104ESS3 "Arrived on site and replaced sump and motor , as well as wheel on front right of lower rack unit . Ran diagnostics all checked normal .No water leaks detected at time of service . Job complete ."
Near Lakeway, TX 78734
Paul
Job Details: 03/10/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived onsite for the microwave/oven to replace the previous diagnosed parts. I replaced the filter, the oven AM, the microwave AM, and the console. I pulled the door latch and tested the switches and found the latch good. I checked the microwave light bulb and the oven light bulbs and found all good. I powered the unit up to test it and nothing turned on. I tested the chassis to ground and still had 120VAC. Need to contact techline. Ordering c-notes.; ordrng 1 C-NOTES (NEED CS TO CALL PR ABOUT THIS CALL TOMORROW.)"
Near Austin, TX 78759
Paul
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the FC door. I ran test 44 & 45. The unit worked as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78731
Paul
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite for the refrigerator with a no ice condition. I found the ice maker turned off when I arrived. I ran test 120 and the ice maker passed. I ran test 97 and the unit filled with water. I ran test 59 and found the ice box fan working as designed. I ran test 14 and the thermistor showed the correct temp. I explained to me that at this time the unit is working as designed
Near Austin, TX 78735
Luis
Job Details: 03/10/2019
FREEZER KITCHENAID KFIS29BBMS00 Arrived on site for no cool found unit not freezing correctly diagnosed leak in system. Unit will need fresh food evaporator and compressor repair covered u dear project code s71233. Appt set for friday 3/8; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10276644 (COMPRESSOR) and 1 W10917531 (EVAPORATOR ) and 1 WPW10143759 (DRIER)
Near Austin, TX 78735
Luis
Job Details: 03/10/2019
FREEZER KITCHENAID KFIS29BBMS00 "Arrived on site for no cool diagnosed leak in fresh food evaporator. Replaced fresh food evaporator,compressor and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Repair covered under project code S71233; ordrng 1 CNOTE (S71233 2X LABOR)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/10/2019
ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site for customer complaint of unit not producing ice, found unit had sealed system leak, quoted customer for sealed system repair, they will buy a new unit.
Near Cedar Park, TX 78613
Lou
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTM404ESS3 "arrived on site to inspect dishwasher leaking. I found that the water line connection gasket was badly damaged and torn and was causing the water leak as it was not creating a seal between the connection and the inlet valve. I removed and replace the gasket with a hose gasket from my van. Also found that the lower rack would slide out once the door was open. I removed the wheels in the back on the unit and raised them lowering the back of the unit and the leveled the unit at the leveling feet in the front. Tested the unit and it operated as designed. No water leaks observed at the end service, job completed."
Near Bastrop, TX 78602
Scott
Job Details: 03/10/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for washer not locking . Found latch not engaging . Replaced latch . Tested unit all checked good . No water leaks detected at time of service . Job complete .
Near Cedar Creek, TX 78612
Scott
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Arrived on site , replaced harness . Ran diagnostics all checked good . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78737
Kevin
Job Details: 03/10/2019
MICROWAVE JENN-AIR JMC2430DS01 Arrived on site found lamp holder does not include bulb and will need to reorder. ; ordrng 1 W10886919 (lmp-basles)
Near Killeen, TX 76549
Al
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived to inspect washer tripping the main breaker. The electrician was on site and verified the washer was connected on an arch fault outlet. I plugged the washer in on another outlet and tested the washer. The washer tested as designed.JOB COMPLETE
Near Austin, TX 78746
Leonardo
Job Details: 03/10/2019
DISHWASHER IKEA IUD8555DX2 Arrived on site to test unit for unit leaking. Test unit and found unit not draining making warmer come from front of door due to unit over filling. Found food stuck in drain motor making motor not turn. Removed drain motor to remove food test unit and unit draining correctly no leaks present at this time job complete.
Near Austin, TX 78750
Cliff
Job Details: 03/10/2019
DRYER WHIRLPOOL WED4950HW0 Arrived on site to diagnose a dryer that is not heating. Tested all components of heating system and found them good. Replace timer and found no change in the unit. Checked voltage at wall disconnected from dryer and found 120 V through first leg and 15 V through second leg indicating electrical issue at home. Homeowner will need electrician to correct failure.
Near Killeen, TX 76542
Arthur B.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived onsite to removed and replace RF door from prior tech’s diagnosis. Removed an replaced door. Reassembled. Tested. Unit now dispenses water and ice. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78757
Paul
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 "Arrived onsite for the refrigerator with both compartments not cooling correctly. I found all the sealed system components working. I found ice build up on the FC evaporator cover over the thermistor. I found ice build up on the capillary tube where it enters the evaporator. I suspect either a leak or a restriction causing the issue. Ordering c-notes, WPW10317013 EVAPORATOR, W10233960 COMPRESSOR SERVICE KIT, WPW10143759 DRIER-UV, & TJ90SF8404 ACCESS FITTING.; ordrng 1 C-NOTES (ORDERING SS TECH, PARTS AUTHORIZATION, 2 HOUR JOB, OFFICE TO SCHEDULE THE RETURN VISIT.) and 1 TJ90SF8404ACCESSFITTING (ACCESS FITTING) and 1 W10233960 (COMPRESSOR SERVICE KIT) and 1 WPW10143759 (DRIER-UV) and 1 WPW10317013 (EVAPORATOR)"
Near Del Valle, TX 78617
Scott
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB05 Arrived on site for lights strobing . Found fresh food light board going bad . Replaced light and unit is no longer strobing . No water leaks detected at time of service . Job complete .
Near Cedar Park, TX 78613
Cliff
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found bad for that raider fan motor causing no airflow through RC. Replace top raider fan motor and fan abnormal ice accumulation. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.