"Arrived on site to install previously diagnosed and ordered parts. Due to the left RC door gasket being torn, I removed and replaced the gasket and shaped it using my heat gun. Removed and replaced the ice maker cover. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect dryer not working. Upon further inspection, I tested the unit and found the element illuminating at the back left vent inside. I found the vent tube at the back of the unit was badly crimped and not allowing for good airflow to the vent inside the wall going to the roof. Using my borescope, I checked the vent inside the walls and found a large amount of lint built up inside. Using my vent test kit, I tested the airflow in the unit and the first test I performed with the vent tube off and the unit passed. I tested two mores times with the vent tube attached and the unit failed both times. I recommended that the customer have the vents checked/cleaned before using the unit again to avoid any damage to the unit. No lint observed during service within the unit, job completed."

Arrived onsite for range with burning smell. Upon inspection I found that the terminal block had burnt up due to a loos connection. I replaced the block and with my wiring kit I repaired the wire terminations. And tested unit and found unit operating as designed jobs complete .

Arrived onsite for rang with gas smell when oven is in use. Up inspection I found no leaks. And also found that the regular was not convinced to ng fro lp. I corrected this and tested unit and found unit operating as designed. Call safety and spoke with Lauren an got Sr#7733573887. Job complete.

"Arrived onsite to install previously diagnosed pats. Upon arrival I installed new panels,new cap, new cooktop and door. Tested unit and found unit operating as designed.job complete."

"Arrived on site for install of new heater. Customer also stated that the unit will not advance. As soon as he presses start, clean indicator flashes. Installed new heater. Tested and unit is now advancing normally. No water leaks detected, job complete."

"Arrived on site for complaints of no drain. Found large amount of food and trash debris in drain pump. Removed all debris and tested. Unit is no draining properly. Advised customer to make sure to rinse dishes and be careful about letting trash in.

Arrived to instal previously diagnosed and ordered part. I removed the failed control and installed the replacement. I tested and the unit heated and cycled as designed.

"Arrived on site for noise complaint. Found unit making a scraping noise while running. Found front feet much too high, causing unit to slightly tilt back. Adjusted feet and tested, now unit is running smooth with no scraping noise. Unit is heating correctly as well. No other issues at this time, job complete."

Arrived on site to install previously diagnosed part. Installed new switch and knob. 2326. Unit is now operating as designed. Job completed.

"Arrived on site to diagnose a refrigerator that is freezing items in the rc. Found airgaps in shelves blocked by packages, preventing proper airflow through rc. Advised customer on findings. No further repairs needed and no leaks were found at time of service."

Arrived on site to diagnose a washer that is making unusual noise. Found main pulley nut loose and retightened nut. Tested unit and found all is functioning properly at this time. No leaks were found at time of service

"Arrived on site for a refrigerator not making ice. Upon arrival the customer stated they thought the unit was within warranty.

Arrived on site for wall oven not heating. I found the unit completely responsive but with no heat. I turned off the power at the breaker and then gained access to the heating components. I ohmd out all elements and found them good. I ohmd out the thermostat and found it bad. I replaced the thermostat and then tested the unit. I let the oven preheat the 350?F and found it working as designed. Call complete.

Arrived on site to install previously diagnosed parts. Upon removing the old drain pump I found several large shards of tile like pieces in the hose and pump. I removed the pieces from the hose and replaced the pump. I then replaced the pressure hose and tested the unit. I filled the tub and drained it. I found the unit working as designed with no leak present at the time of service. I the with check. Call complete.

Arrived on site for a dryer with a dent. Upon further inspection I found the front panel with two dents in the front left. Upon further inspection while removing the new panel from the box I found a small scratch. I verified with the customer that it was okay. I installed the panel and the unit is as designed. Call complete.

Arrived onsite for ice maker not producing. Found unit fill sensor stuck causing it to continuously read full. Repair fill sensor unit is now operating as designed. Advised customer on repair. All checks good.

Arrived onsite and replaced damaged as panel. Unit is now operating as designed. All checks good. Advised customer on repair.

Arrived onsite found blown thermal fuse because fuse had been placed directly agains the cabinet interior and prematurely overheated. Replaced fuse and placed in correct location. All checks good. Advised customer on repair.

"Arrived on site for complaints of no cool, and intermittent ice dispensing. Found RC at 50 and FC at 17 degrees. Found good frost pattern on evaporator. Found fan running and air diffuser working.

Arrived on site for complaints of no power. Found blown fuse. Installed new fuse and power was restored. Tested unit with glass of water. Unit is heating properly. No other issues at this time. Job complete.

Arrived on site to diagnose a refrigerator that is not cooling properly. Found evap fan motor failed and replaced it. Tested unit and found all is functioning properly at this time.

"Arrived on site for refrigerator not cooling, inspected unit and work area. At arrival compressor was supper hot and not cooling at all. Sealed system would be required to fix unit.. No water leaks detected during service. Job completed."

"Arrived onsite and after extensive testing determine cause of ongoing issue was the emitter boards not allowing voltage to cycle the icemaker. Valve is in range. Diagnosed with SW. replaced the emitter boards. And charged 1581 . Unit is now set up to operate properly. Advised customer on repair and that if the unit does not produce ice at this time, it will be a non wiring short in the internal harness."

"Arrived on site to inspect dishwasher not drying. Upon further inspection, I checked the element and it looked good. I placed the unit in diagnostics showing no error codes. Continued with testing and placed my multimeter on the black wire at the terminal block and tested amp draw to the components. The unit operated as designed and the element displayed 7-9amps during wash and drying cycles as designed. I poured water on the element and displayed to the customer how the element is heating. I made recommendations for use and care, as well as, detergent and rinse aid use. Customer has a water softener system. No water leaks observed during service, job completed."

"Arrived onsite and found unit operating as designed, but handle cap dislodged. Repaired handle cap. Unit is now operating as designed. All checks good. Advised customer on repair."

"Arrived on site for complaints of no cool. Found temperature in RC at 52 and FC at 20 degrees. Found compressor running at 5 amps. No ice build up on back wall, all fans running. Spoke to SW. WIll need a SS repair. SW to order all parts needed. Will need Autho. Office to reschedule.; ordrng 1 Autho (Autho)"

Arrived onsite for Please route for Dryer is not heating . Upon arrival test unit and unit heated correctly. Removed back panel to check to be sure unit is cycling. Upon inspection found that unit would not cycle back on after 4th cycle. Unit cooled down and thermostat is stuck open. Thermostat is operating intermittently. Need to order thermostat.office to reschedule. Try for Friday 13th; ordrng 1 WP8318268 (Thermostat)

"Arrived onsite for unit leaking water. Upon arrival test unit and found water leaking from door frame and trim,bellow, and drain pump , need new bellow retainer clamp as well (rusted). Ordering bellow, clamp, drain pump, door frame and door trim need autho. Office to reschedule ; ordrng 1 WPW10003370 (Frame) and 1 WPW10069120 (Ring trim) and 1 280187 (Drain pump) and 1 W10902779 (Clamp) and 1 Needautho (Need autho)"

"Arrived on site for complaints of broken latch. Found broken latch. Found new part is defective as well, took picture. Will need new latch to complete, office to reschedule.; ordrng 1 W11513248 (Latch)"

"Arrived to inspect no cool. I found the evaporator badly frozen over with up to 1 of frost on the evap cover. The evap fan could be heard running. The unit would put out line VAC at the control, but the defrost circuit showed open when tested fro the control end and I was unable to aess the evaporator due to the extreme amount of frost and ice within it. Upon return the unit will need the harness and or element and I refers flowed the other parts to prevent return trips. No leaks observed during service. The CX was coached on defrosting the unit and towel placement. Please call CX at 1 567-4910 on our schedule return of 05-13.; ordrng 1 WP2323198 (Heater) and 1 Lastcallofday (Last call of day please)"

Arrived onsite rang with dented panel. Upon inspection I found dent. After installing the new panel I found a dent in that one to need new panel. Ordering another one.off to reschedule ; ordrng 1 W11026866 (Panel)

"Arrived onsite for washer not draining. Upon inspection I found the the drain pump would not pull water out the machine. I check for clogs found none I reapplied the pump and still no change pump may be defective ordering another pump and repair with switch, and ordering harness and control just in case. Office to reschedule.; ordrng 1 EBR75857902 (Control) and 1 5859EA1004F (Drain pump) and 1 EAD62285401 (Harness)"

Arrived onsite for wall oven not responding to button presses. Upon inspection I found that the console would not respond even after power cycling the unit. I am ordering 1x console and returning with all previously sent parts. Office to reschedule.; ordrng 1 W11296171 (Console)

"Arrived on site for complaints of no cool. Found unit has been unplugged for about a week, as per customer. Plugged unit back in and found the compressor will not startup. Customer stated that it has never gotten cold from the first day he got it. Found 120vac going to the inverter box. Will need new inverter box to complete repair. Office to reschedule.; ordrng 1 W11461102 (Inverter box)"

Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. After further inspection found sealed system and evap coil cooling as designed. I then found signs of ice build up keeping fc fan from moving due to warm air coming in through drain line. Was able to clear ice and drain clog to issue unit could recoil properly. Found unit has updated drain kit needed to complete repairs. Will nefice to reschedule with customer once availability of part is known.; ordrng 1 DA97-04049E (Drain tube kit)

"Arrived onsite for top mount fridge not cooling properly. Upon arrival found freezer compartment with product thawed out. Removed evaporator cover for inspection. Found ice ball on cap tube, took pic. Unit is having ss failure. Ss repair covered under 5 yr. ordering compressor, evaporator, dye dryer and aess valve. Unit is r134a. Will need ss technician scheduled for min 2 hrs. Office to reschedule.; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (UV dryer) and 1 W11506635 (Aess valve)"

"Arrived on site for no water dispensing. Tested water dispenser,valve energized,removed connection diagnosed an insulation void in door causing water line to freeze. Unit will need a new freezer door. ; ordrng 1 W10272031 (Freezer door)"

"Arrived on site for a refrigerator with the ice dispenser not working and ice build up in the unit. I checked temps and found the RC at 5?F and the RC at 37?F. Upon further inspection I found the ice bin with the ice all frosted and clumped together. I also found significant ice and frost build up on the top left hand corner of the FC. I found a gap in the gasket on the left hand side and severe rips around the whole thing. 5is is allowing hot air inside right by the ice bin and allowing it to melt and freeze back together. Thus, the unit wont dispense any ice. I am ordering the magnetic gasket for the unit to replace. Office to reschedule. ; ordrng 1 WP2266905 (Gasket)"

Arrived on site for a refrigerator with the ice maker not working and two LEDs in the freezer compartment out. Upon arrival the customer stated that the IM has been working for a few weeks now. I tested both FC LEDs and found the strip and module bad. I tested the IM and found no failure. I the customer for both lights at 168 and 755 /. The total coming to 248 after . The customer aepted. I am ordering the light strip and will return with LED module to install.. ; ordrng 1 W10876365 (LED Strip)

Arrived on site for a refrigerator with water dripping out of the dispenser. Upon arrival the customer stated it has been doing it on and off for a while. I gained aess to the IM and found significant frost build up on the ice and ice build up on the bottom of the IM. Per the service bulletin for Samsung the IM service kit will need to be installed for this unit. We will also need to use white silicone to cover the gap in the back left hand side of the ice box. I am ordering both parts. Office to reschedule and get autho. ; ordrng 1 DA82-02655A (IM Service Kit) and 1 WP482338 (Silicone)

"Arrived on site for a wall oven being faulty after a clean cycle. Upon arrival the customer stated a few different issues. First, that the ovens latch will not unlock. Second, that as soon as you open the MW door the turntable starts running. I was able to replicate this. I gained aess to the MW switches and found them bad. I then tested the oven latch and found you pressed down on the switch it would intermittently work. However, when it would energize, the lock would continuously lock and unlock. In order to repair the unit it would need new all 3 new MW switches and an oven latch. The customer also requested a new oven light. I the customer for all parts at 873 and 060 /. The total coming to 422 after . The customer aepted. I am ordering all parts and the office will reschedule. I the of 399 on . ; ordrng 1 WB24X830 (MW Upper Door Switch) and 2 WB24X829 (MW Bottom Switch)s and 1 WB14T10071 (Oven Latch) and 1 40A15 (Light)"

Arrived on site for a refrigerator not cooling well. Upon arrival the customer stated that things no longer freeze in the FC. I checked temps and found the FC at 21?F and the RC at 47?F. I gained aess to the evap and found the evap has heavy frost about 1 foot down the incoming side and then has no more frost pattern. I touched the lines on the top and found no stick what so ever. I then gained aess to the compressor and found some rust on the lines. I measured amp draw and found it drawing amps. This indicates a restriction. I am ordering anSS. Office to reschedule for a 2 hour job with a SS tech. Autho required.; ordrng 1 5303918492 (Evap Kit) and 1 5304507765 (Compressor) and 1 WPW10143759 (Dye Drier) and 1 W11506635 (Aess Valve)

Arrived onsite and found unit control dead. Power at wall is correct. Control sent out is not the part intended. Returning with correct control and ui console just in case. Office to reschedule. ; ordrng 1 W11419052 (Main control)

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the airflow with my vent tester and found the unit failed the first 2 tests showing poor airflow. The third test performed was without the vent tube attached at the back of the unit and it passed. I removed the front lower panel and inspected the element and found it bad. I found a large amount of lint inside. Disassembled the unit and tested the thermostat, cutoff and fuse and all were good. Also found the belt badly worn and the rollers and tension pulley worn. I the customer 555 //cleaning fees and 989 for a of 926. Customer agreed to the repair and the of 514 (399+) with (514 93JW3 leaving a balance of 402. I am ordering the rollers, belt, pulley, element, CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 04/10/22. ; ordrng 4 WPW10314173 (Rollers)s and 1 279640 (Pulley roller) and 1 WPW10112954 (Belt) and 1 WP8544771 (Element) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site to inspect microwave turntable not turning and panel not working. Upon further inspection, the customer advised that the control panel doesnt respond intermittently and the microwave turntable doesnt work. I placed the unit in diagnostics and checked error codes and found none. I attempted to,test the unit and the panel would not respond. I tested the microwave with my tester and found the turntable not turning. I attempted to go into tools and the panel didnt respond. Once I was able to get into tools, I found the turntable turnf. Turned it on and retested and it is operating as designed. Due to the panel intermittently responding to touch, I am ordering the control panel and office to schedule return service.; ordrng 1 W11297728 (Control panel)"

Arrived on site to do sealed system repair from previous diagnosis. Found needed evap is damaged in box. Needing new evap. Office to reschedule. ; ordrng 1 5303918284 (Evap)

"Arrived on site for unit powering off. Diagnosed a defective main control,control shutting itself off unit will need a new main control and led control; ordrng 1 W10843055 (Main control)"

"Arrived on site. Ohmed heater,heater ohmed@88 ohms good heater ordering ui,thermistor. Ui,thermistor and main control will need to be replaced ; ordrng 1 WPW10384183 (Thermistor) and 1 W11203289 (Ui control)"

"Arrived onsite for washer leaking and making loud noises in spin cycle. Upon arrival put unit in diagnostics and found no stored error codes. Ran cycle and found unit leaking from front bellow and the noise was apparent. Coming from the rear. Tub and bearings are worn. ....Motor parts and belt. Shocks, bellow, rear and center basket, front basket, and belt.; ordrng 1 5304505337 (Drum assembly) and 1 5304505158 (Shell) and 1 5304505155 (Shell) and 1 134616701 (Belt) and 1 5304514822 (Pulley) and 1 5304505380 (Bolt) and 2 137412601 (Shocks)s"

"Arrived on site for refrigerator not cooling at all. Upon arrival confirmed issue. Found after further inspec that unit had functioning stats, evap and running compressor. Found unit had a corroded sealed system issue causing refrigerant leak in unit and leading to failing compressor. U it is an outdated r12 (outlawed refrigerant) and due to failures parts are and sealed system can be done due to refrigerant type. Will nefice to report findings to ahs.; ordrng 1 Cnote (Need findings reported to ahs)"

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. I found the spray arms not rotating (F9E and also found the dispenser cap missing. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. I am ordering the dispenser cap and scheduled return drop off date of 05/12/22. No water leaks observed during service.; ordrng 1 WPW10524920 (Dispenser cap)"

Arrived onsite for range not functioning correctly. Upon arrival unit has error code F1E0 internal board failure. Inspected board and found evidence of . Debris all over board. Need to report to AIG for board approval. Took pic. Job complete ; O-emld tckt

Arrived on site to diagnose a dryer that has damage. Found outer door scratched and it will need to be replaced to complete repairs. Return date set for 5/13; ordrng 1 W11318810 (Outer door)

Arrived on site to diagnose a washer that is not responding to user input. Found ui malfunctioning and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11478525 (Ui)

"Arrived on site for rains not heating. Upon arrival confirm complaint number for further testing found that the unit had a stable 240 V connection but after disassemble unit found the bacon and broken causing failure and heating. Found Ive been sensor ohming at 19K. Also found door gasket wreaking. Office to reschedule with customer once availability of the following two parts is known WPW10162385, W10779716.; ordrng 1 W10779716 (Bake element) and 1 WPW10162385 (Door seal)"

Arrived on site and inspected double wall oven and found F6E0 showing on display for communication failure. Control board and control panel will be needed to correct issue both parts are covered under five-year manufacturer warranty for 160; ordrng 1 W11451452 (Control panel)

"Arrived on site and inspected dishwasher and found 4/3 wash motor not running, 7/1 no heat. Started diagnostic cycle and dishwasher filled but wash motor isnt running. A new one will be needed to complete repair, will also bring back control and harness if needed.; ordrng 1 W11025157 (Wash motor) and 1 W10906426 (Control) and 1 W11227372 (Harness)"

"Mid day office add on, Lid was locked could not take a picture of model and serial number tag. Take picture on return visit. Arrived on site and found no power showing on display. Removed control panel and found incoming power to control board is good. No power showing on control board either. Will need to bring back both and also bring back a lid latch; ordrng 1 W11478526 (Control panel) and 1 W11419171 (Control board)"

"Arrived on site and replaced water valve and all upper rack parts. Attempted to run a cycle and water still will not enter machine. Confirm water pressure from source is good and connections on valve is good. Will bring back new valve, control board is covered under five year warranty. Will also bring back sump and motor but will need to for this if needed.; ordrng 1 W10866124 (Control) and 1 W11175771 (Valve) and 1 W10902372 (Sump motor)"

Arrived onsite to install new door and found door cosmetically damaged after installing. Found previous tech had damaged kickplate. Ordering kickplate and new door to repair. ; ordrng 1 W1136946 (Door) and 1 W11239541 (Toe plate)

"Arrived on site to install previous diagnose parts and call techline. I replaced the thermistor due to it being corroded. I called techline and spoke to Ed sr# 7733601884, I advised him of my findings and notes, he confirmed that the control in service pointer W11512766 Rev. C, is the correct one to use. As it has a longer rc fan run time during defrost. We have the wrong control on hand. I am ordering the correct control, aording to the service pointer. The office will reschedule when we have eta on the part.; ordrng 1 W11509093 (Ui)"

"Arrived on site to inspect microwave built-in, inspected Internet work area. Customer gave me error code F1E5. I tried entering into diagnostics mode to test components but it was completely locked out. They said to contact support so I contacted techline and spoke with ED and had the test a couple of connections on the control and if I have 120v to replace contol and mag at the same time, SR #7733603250. Office to order parts and reschedule on 05/12/22 AM ; ordrng 1 W11346197 (Mag)"

"Arrived on site for refrigerator not cooling, inspected unit and work area. Inspected unit and found ice building up at the bottom of the evaporator. Tested defrost voltage at the control and had 120v then tested then tested the resistance on the heater and was too low. Also tested icemaker and its not shutting off causing the icemaker to just keep making ice and overflow. Instructed CX that unit will have to be completely defrosted before we return s. Office to order parts and authorization. Schedule for return on 05/12/22 AM leaks where observed during service. ; ordrng 1 WPW10300022 (Icemaker) and 1 W11405276 (Harness) and 1 WP2323198 (Heater)"

Arrived on site for a refrigerator not cooling. Upon arrival the customer had the unit unplugged. They stated that the unit kept making a funny click noise as well. I plugged the unit in and found that the start device kept tripping. I measured amp draw to the compressor and found it would ramp to about 9 amps and then trip. It would do this over and over again. I installed a new start device with a cap and found it would still do the same thing. This indicates a bad compressor. I am ordering a SS repair. Office to reschedule with a SS tech and 2 hour job. ; ordrng 1 W11546692 (Evap) and 1 W11370574 (Compressor) and 1 LokringKit (Lockring Kit) and 1 WPW10143759 (Dye Drier) and 1 W11506635 (Aess Valve) and 1 R600 (R600)

"Arrived on site for no cool fridge . Both sections room temp. Compressor making very loud buzzing sound then would kick off . Replaced start relay and cap. Still doing same thing . Pulling 7-8 amps Ordering 600 sealed system repair ordering W11370574 Compressor, W11578004 Evaporator, W11504415 COUPLING 8/8 NR-MS-00, W11504431 COUPLING 7/5 NR-MS-00, W11504416 COUPLING 8/6 NR-MS-00, W11504445 COUPLING 5/4 NR-MS-00, W11504436 COUPLING 6/1 NR-MS-00, W11506619 COUPLING 8 NK-MS-00, W11504450 COUPLING 4/1 NR-MS-00, W11506635 Aess Valve WPW10143759 UV Drier, LOKRING/LOKRING, NITROGEN/NITROGEN, R600KIT/R600KIT.Weight 3 hrs . Not hooked up to any water . Call to set return ; ordrng 1 W11370574 (Compressor,) and 1 W11578004 (Evaporator,) and 1 W11504415 (COUPLING 8/8 NR-MS-00,) and 1 W11504431COUPLING7/5NR-MS-00, (W11504431 COUPLING 7/5 NR-MS-00,) and 1 W11504416COUPLING8/6NR-MS-00 (W11504416 COUPLING 8/6 NR-MS-00) and 1 W11504445COUPLING5/4NR-MS-00, and 1 W11504436COUPLING6/1NR-MS-00 (W11504436 COUPLING 6/1 NR-MS-00) and 1 W11506619COUPLING8NK-MS-00 (W11506619 COUPLING 8 NK-MS-00) and 1 W11504450COUPLING4/1NR-MS-00 (W11504450 COUPLING 4/1 NR-MS-00) and 1 W11506635AessValve (W11506635 Aess Valve) and 1 WPW10143759UVDrier, (WPW10143759 UV Drier,) and 1 LOKRING/LOKRING (LOKRING/LOKRING) and 1 NITROGEN and 1 R600KIT and 1 Weight3hrs"

Arrived onsite for Not cooling freezing. Upon arrival the only thing operating was lights and ice dispenser. There is no voltage to compressor or any of the fans. Called SW for assistance. SW recommended replacement of defrost timer. Replaced defrost timer and still having issues. After further diagnostics. Found that temperature control needs to be replaced. Found that the control is discontinued. Will need to inform AHS. Job complete ; ordrng 1 WR9X499 (Control)

"Arrived on site for complaints of unit not working correctly. Customer states that only time dry works well. All other cycles the digital timer will count up instead of down, then stop and clothes are still wet. Ran test cycles and verified that is what is happening. Inspected ACU and console and found no loose connections. Will need new console to complete. Ordering ACU as well. ; ordrng 1 W11406679 (Console) and 1 W11525996 (ACU)"

"Arrived on site for washer not spinning . Found pulley on motor had failed . Replaced motor . Ran diagnostics all checked normal . Part - motor still covered , . Job complete . No water leaks detected at time of service on washer . Did recommend to have a look at shut off valves due to some leaking from stem . Job complete"

"Arrived on site for a dishwasher that is not washing dishes. Inspected unit and work area. The customer advised that the unit will not dissolve his soap and his dishes are not getting cleaned. Ran the unit through diagnostics and found the unit filling but not recirculating water. the customer for the repair and the customer initially the . Replaced pump and motor assembly and tested the unit. The unit began to work and operate as designed.

"Arrived to inspect cooling issue. I found no airflow within the FC and exposed the evaporator. The fan had line VAC present and showed Mohms. I removed and replaced the evap fan and tested. Operational test good, no leaks observed during service."

"Arrived on site to follow up on washer that was not spinning or agitating, even after shifter was replaced. Examined under unit and found gearcase oil was splattered and caked into the belt, which slippf the cam and motor. Advised customer we need to replace the heavily leaking gearcase, cam and belt to complete a proper repair on unit.

"Arrived on site to test unit for over filling. Ran diagnostics multiple times with no signs of any leak. Ran normal wash and still no leak. Removed pressure hose from tub and verified air dome not restricted. Pressure hose not showing signs of damage. Spoke with tech line and found no issue, not one drop. No leaks detected at time of service. Job complete.SR#7733599364"

"Arrived on site to test unit for not heating. Found bad heating element. Replaced element and cleaned excessive lint from interior of unit. Tested unit, unit is now working as designed.

"Arrived on site for complaints of ice build up in freezer. Found frozen over drain,causing water to spill over and freeze up all over the bottom liner. Cleared away ice and found food debris stuck in drain. Removed debris and remaining ice build up. No other issues at this time. If issue continues we will need new drain tube. No water leaks detected, job complete."

Arrived on site for poor wash performance. Ran diagnostics got off balance load and suds errors . Found washer was not level and wobbling . Readjusted feet on unit . Also found customer wasnt using an HE detergent. Did instruct on soap usage . Reran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete

Arrived on site for upper dishwasher rack rusting. I inspected the unit work area. I found the upper rack rusting and the bottom rack in good condition. I replaced the upper rack. The unit is working as designed. Job complete.

"Arrived on site for a refrigerator with the LEDs on the top of the RC out, and the ice dispenser jamming up. Upon arrival the customer stated that when dispensing ice maybe once or twice a month it will dispense to much ice at once and clog the dispenser. I checked temps and found the FC at 3?F, the RC at 40?F, and the IB at 13?F. I tested the dispenser and found it working as designed. I then verified none of the ice was clumping up and all gaskets were sealing as designed. I found no failure with the dispenser. I then found the LED bad and the customer for the part at 002 and 955 /. The total coming to 193 after . The customer aepted. I installed the new LED and the unit began working as designed. I the on . Call complete."

Arrived on site for ice maker not harvesting. I inspected the unit and work area. I tested the icemaker and found it harvesting and filling with water. I did a temp test and found the freezer at 5 degrees. I found the unit set to the highest temperature. I set the unit to the recommended setting. I explained to the customer the unit wasnt reaching harvest temp due to the temperature setting. Job complete.

"Arrived on site for fridge not making ice, the customer stated the unit is working and would like it looked at when it is failing. Job complete."

Arrived on site for a dryer with no heat. I found the element bad. I replaced the element and tested the unit. The unit is now working as designed. Call complete.

Arrived onsite for touch panel error code and oven not working. Found f2e0 error code and cleaned the ribbon cable and retested. Unit is now operating operating as designed without recurring symptom while onsite. Advised customer on the repair. All checks good.

Arrived onsite and disassembled unit to test for cause of not heating and found the thermal fuse had blown. Replaced fuse and tested unit. Good airflow and heating properly. All checks good. Charged for fuse. Unit is now operating as designed.

"Arrived on site to inspect icemaker not working, inspected unit and work area. Found icemaker not producing ice as water have gone into the electronics causing it to corrode. customer 122 parts 955+ / Customer agreed to repairs. Install new icemaker and tested unit is operating as designed. No water leaks detected during service. Job completed"

Arrived on site to diagnose a dishwasher that is not cycling. Found float switch not operating causing error code. Replaced float and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived to instal previously diagnosed and ordered parts. I found the issue was the door gasket was gapped along 75% of the bottom of the door and there was a 2 long gap that would not seal when the door was closed. The light switch was near the affected area and moisture incursion the likely cause for flickering of interior lights. I tested the defrost timer by putting a line on the test knob and it showed movement after several minutes. The defrost circuit was 38 ohms and is intact.

Arrived on site to diagnose refrigerator not making ice. Checked unit and found icemaker cycling properly and calling for water. Found no supply line connected. Advised to purchase and install a supply line and unit should work fine. Call complete.

Arrived on site to diagnose washer that had some black residue around the door after a cleaning cycle and made some noise. Advised customer on what the buildup is and how to properly clean it. Ran clean washer cycle for 30+ mins and found no abnormal noises or failures. Unit working as designed. Call complete.

"Arrived to inspect no cool. I found the compressor and all fans operating as they should, but the evaporator at the capillary tube was only down to 65F. The high side discharge was room temperature with the compressor running at high speed in test mode.

Arrived on site to replace control for dishwasher. Replaced control and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived onsite for DW not draining upon inspection I found that the drain hose had a restriction in it which I cleared. The I check the drain solenoid. And found that it would leak when ever it is arrived. I replaced the motor assembly and tested unit and found the unit operating as designed. Job complete no leaks.

Arrived onsite for washer not going into spin. Upon inspection I found that all other functions work. Tested motor at the connections at the control and found it good. Which points me to the console being the issue. To replace the control compressor Agreed I installed news control at tested unit and found unit operating as designed customer in with card. Job complete

"Arrived on site to diagnose oven that is not heating properly or evenly. Ran unit, both upper and lower and verified proper function. Checked calibration and found upper oven is off by about 5 degrees, lower oven is 15 too hot. Advised on how customer can calibrate unit to dial it in, and made small adjustments. Unit now working as designed. Call complete."

Arrived onsite for dryer not heating. Upon inspection I found that the dryer was not getting a full 240vac at the wall. I check the breaker and found that it was partially tripped I resent it and tested unit and found unit operating as designed. Job complete

Arrived onsite for refrigerator not cooling. Upon inspection I found ice/ frost buildup on the evap causing poor airflow and the heating element blown.I customer 451+ to replace the heater. Customer agreed. And I installed new heater and tested unit and and found unit operating as designed

Arrived onsite for washer making banging noise when in spin. Upon inspection I found that the drain hose was hitting the back of the unit causing the noise. I also adjusted the feet because I and the cx noticed that the unit was vibrating a little bit too much. After performing these adjustments and testing unit I found that the noise and vibration was gone. Cx as witness. Job complete

"Arrived on site for complaints of no power. Found breaker tripped. Also noticed breaker is very loose. Advised customer to have inspect breaker. Once breaker was turned back on, power to unit was restored. Tested all elements and unit is working correctly. Checked voltage and all is good. Job complete."

Arrived on site for complaints of no heat. Found open cutoff. Installed new cutoff and tested. Unit is now heating well. Job complete.

Arrived on site for complaints of not drying. Found unit not heating. Found 120vac on L1 to neutral and found 120vac on L2 to neutral. But from L1 to L2 there in no voltage. Advised customer to contact to have the supply issue corrected. Job complete.

"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure of calling for water, I removed and replaced the ice maker and tested. Unit harvested and filled as designed. No water leaks observed during service, job completed."