Service History 790

Near Temple, TX 76502
Al
Job Details: 09/17/2019
WASHER MAYTAG MVWX655DW1 Arrived to inspect washer tripping the breaker.Discovered the entire residence except 4 outlets and GFCI outlets.Customer called builder and was directed to an electrician that will fix the issue.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KFXS25RYMS5 Upon arrival found fridge leaking bottom of freezer. Inspected found freezer is full of ice pulled unit out put new drain line in drain pan. cleaned all the ice out of bottom of freezer 1 year warranty all water line are dry
Near Austin, TX 78702
Leonardo
Job Details: 09/17/2019
DOWNDRAFT WHIRLPOOL UXD8630DYS2
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Upon arrival unit light switch is broken. Pulled old one out put new one in ran unit 1 yer warranty all lines are dry
Near Austin, TX 78704
Wesley
Job Details: 09/17/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on site and was unable to enter diagnostics. It the unit will not spin except a quarter turn at the beginning of a cycle. I’m ordering the control to repair. Latch seems to be engaging properly. ; ordrng 1 W11334605 (LATCH)
Near Austin, TX 78749
Brandon
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for customer complaint of top shelf freezing items, I found faulty control and wire harness, I replaced both parts, unit tested good."
Near Lakeway, TX 78734
Andy
Job Details: 09/17/2019
OVEN WHIRLPOOL JJW2830IL00 "Arrived on site for oven temperature not correct. Tested and inspected unit and performed temperature test. Did find loose door seal, made adjustments to correct. Found unit is is heating as designed. Instructed customer on use and care and practice for best performance. No other repairs are needed at this time."
Near Lakeway, TX 78734
Andy
Job Details: 09/17/2019
COOKTOP WHIRLPOOL JGCP548HL Arrived on site for cooktop with rear burner flaring up. Tested and inspected unit and found failed burner head and LP orifice. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78738
Brandon
Job Details: 09/17/2019
DISHWASHER KITCHENAID KUDP01FLSS1 "Arrived on site for customer complaint of door falling down, found right side link broken, I replaced link, unit tested good.
Near Killeen, TX 76542
Al
Job Details: 09/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect dishwasher not draining.Confirmed the complaint and removed and replaced the pump as hose.Discovered the unit still wasn’t draining, so I ran an extension in the hose from the garbage disposal and a huge mass of built up grease was clogging the drain hose.Cleared the massive obstruction and unit now drains and operates as designed.All water lines were dry at the end of service.Job complete."
Near Georgetown, TX 78633
Lou
Job Details: 09/17/2019
RANGE KITCHENAID KGCC506RBL05 "arrived on site to install previously diagnosed and ordered parts. Due to the harness and spark module shorting out, I removed and replaced the harness and module and tested. The unit operated as designed. I advised the customer that the valve was not needed and that the unit is operating correctly. No gas leaks detected during service, job completed."
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/17/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Upon arrival ice maker not working ran test mode. Ice not advancing replaced ice maker ran unit all tested good. 1 year warranty all line are dry
Near Austin, TX 78728
Paul
Job Details: 09/17/2019
DISHWASHER MAYTAG MDB8989SHZ0 "(DZ) Arrived on site to diagnose dishwasher with a gasket issue. Checked cabinet seal to find that it had been torn by the screws on install when mounting to cabinet. Ordered new cabinet seal. ; ordrng 1 CNOTE 1 W10864081 (SEAL)"
Near Canyon Lake, TX 78133
Kevin
Job Details: 09/17/2019
WASHER WHIRLPOOL WFW9600TA01 arrived on site and found saved error codes F21 long drain, F28 serial communication error. Replaced motor control board and washer will now complete a cycle normally when connected to a non GFCI outlet. No water leaks from connections at time of service. No water leaks from connections at time of service, job complete"
Near Canyon Lake, TX 78133
Kevin
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "arrived on site and found temperatures are 75 degrees in fresh food, 48 degrees in freezer, Inspected compressor and found it is hissing. Took one video and sent to LM. A new compressor will be needed to correct the issue, no water leaks from connections at time of service; ordrng 1 SEALEDSYSTEM and 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W11025999 (compressor)"
Near Horseshoe Bay, TX 78657
James
Job Details: 09/17/2019
TRASH COMPACTOR WHIRLPOOL GX900QPHB0 Arrived on site and tested operation. I found the unit would just start when turned on but will not stop when ram reaches top. I found start button stuck but it released when removing harness to test switch. U it now cycles properly. Job complete
Near Austin, TX 78758
Paul
Job Details: 09/17/2019
ICE MACHINE KITCHENAID KSF26C4XYY03 "(DZ) Arrived on site for refrigerator not cooling, with UI not responding. Tested UI buttons and found a short If pressure is applied. With a light touch was able to enable cooling.Replaced UI and tested. All is working at this time, properly cooling. Call complete."
Near Leander, TX 78641
Jonathan S
Job Details: 09/17/2019
OVEN WHIRLPOOL WOS51EC0HS01 (JM) Arrived on site for oven rack that was stuck. Inspected unit and found that rack was forced beyond the rack stopper and was stuck. Removed rack and cleaned up grease used by owner to try and pry the rack loose. Tested unit and everything tested good.
Near Belton, TX 76513
Al
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to install previously ordered parts.Removed and replaced the evaporator motor, evaporator cover, UI and main control.Plugged the unit in and all components work as designed.Customer told to wait for approximately 48 hours for optimal cooling."
Near Leander, TX 78641
Lou
Job Details: 09/17/2019
OVEN WHIRLPOOL WFE540H0ES0 "arrived on site to inspect oven not heating. Upon further inspection, I placed my thermal lead in the middle of the center rack and tested temps. The took a long time to begin heating and never reached preheat temp of 350 degrees. I advised the customer of my findings and am ordering the sensor and CNOTE-LSO PER CUSTOMER REQUEST and will return with the main control. ordrng 1 CNOTE (LSO PER CUSTOMER) and 1 W10833885 (sensor)"
Near Austin, TX 78746
Tyler B.
Job Details: 09/17/2019
WASHER MAYTAG MVWB835DC4 "Arrived on site for unit not filling with water and damaged to clothes. Found water valves not fully opening, Aldo found washplate stripped. Replaced valves and wash plate and tested good"
Near Austin, TX 78731
Tyler B.
Job Details: 09/17/2019
REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site for gasket and rail replacement. Replaced gasket and rails and tested good
Near Wimberley, TX 78676
Luis
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KBFS20ECMS00 "Arrived on site for failed compressor. Installed new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Unit is completely disassembled due to unit being inside an R/V. Customer will need to have unit reinstalled to correct location and reassembled."
Near Pflugerville, TX 78660
Joseph C.
Job Details: 09/17/2019
RANGE KITCHENAID KSGG700ESS1 "Arrived on site for “not reaching preheat temps” complaint. Inspected unit and found lower rear bracket bent and gas valve sitting out of burner bar. Adjusted bracket and reset burner bar. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near San Marcos, TX 78666
Kevin
Job Details: 09/17/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and found no saved error codes, ran a diagnostic cycle and found all functions are operating properly. Heating element is on at the end of the cycle. Explained drying expectations on glass, ceramics, metals, versus plastics. Dishwasher is operating as intended, no water leaks from connections at time of service, job complete."
Near Cedar Park, TX 78613
Lou
Job Details: 09/17/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher not filling wit( water. Upon further inspection, I placed the unit in diagnostics showing no error codes. The unit dispensed water into the tub, but the motor never came on as I could hear the diverter. I removed and replaced the sump/motor assembly and retested and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Jonathan S
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 "Arrived on site for refrigerator not making ice. Performed diagnostics mode and measured temperature in FC and found in range. Cycled ice maker and found responding. Due to past call removed ice maker and installed new. Tested ice maker operation. All tested good, no water leaks present."
Near Austin, TX 78735
Leonardo
Job Details: 09/17/2019
DISHWASHER KITCHENAID KDFE104DSS3 Arrived on site to test unit for unit not washing. Test unit and found water pressure really low not allowing unit to fill customer will need to contact Plummer
Near Pflugerville, TX 78660
Tyler B.
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for drip tray drop off, dropped off at door with cust"
Near Austin, TX 78730
Tyler B.
Job Details: 09/17/2019
OVEN KITCHENAID KEBS107SSS04 Arrived on site for unit low heating. Found lower bake element bad. No ohms . Replaced element and tested goodElement
Near Austin, TX 78754
Joseph C.
Job Details: 09/17/2019
WASHER AMANA NTW4516FW3 "Arrived on site for “washer will not pass sensing” complaint. Inspected unit and found capacitor not plugged all of the way in. Reinserted harness into capacitor. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Horseshoe Bay, TX 78657
James
Job Details: 09/17/2019
OVEN KITCHENAID KEBC107KSSO "Arrived on site and inspected unit for shorts due to customer seeing sparks while in self clean. I found connection to T.O.D. has broken and grounded to chassis. I also found that the broil element has failed and grounded out. Unit will need new broil element, T.O.D and connectors to repair.Installed new element and fuse and repaired harness. Tested operation and found unit working properly. Job complete"
Near Temple, TX 76501
Al
Job Details: 09/17/2019
DRYER WHIRLPOOL LEQ8000JQ4
Near Driftwood, TX 78619
Brandon
Job Details: 09/17/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of unit not draining, found faulty drain pump, I replaced drain pump, unit tested good."
Near Austin, TX 78738
Andy
Job Details: 09/17/2019
MICROWAVE GE CEB1599SJ1SS Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 09/17/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site washer not spinning water out of clothes. Performed diagnostics mode and checked fault codes. Found fault code F7-E5 shifter fault. Performed test 3A on tech sheet and found gear case leaking oil. Will need to replace gear case with cam. ; ordrng 1 W11035751 (GEAR CASE)
Near Leander, TX 78641
Jonathan S
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Arrived on site for refrigerator making intermittent noises. Performed diagnostics mode and tested individual components. Found all operating as normal. Found sound coming from cabinet vibration. Will need to add sounds pads and and sealer to cabinet. Added sound bad to cooling lines and condenser. Leveled unit and tested operation. All tested good, no water leaks detected.
Near Austin, TX 78736
Luis
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Replaced damaged door and handle,checked door seal good"
Near Hutto, TX 78634
Cliff
Job Details: 09/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on necessity of rinse agent for proper drying as well as best cycles and options to use for best results. No leaks were found at time of service.
Near Austin, TX 78741
Scott
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for no cool. Compressor is running but no frost at all . Found big dent on top of compressor and feels like it’s sucking in air . Nonwater leaks detected . Ordering 3HRS ,compressor ,evap if needed , uv drier , service port . Please call to set return .; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10507884 (compressor) and 1 WEIGH3HRS and 1 WP2188822 (evaporator)"
Near Leander, TX 78641
Jonathan S
Job Details: 09/17/2019
ICE MACHINE KITCHENAID KUIX505ESS1 (JM) Arrived on site for ice machine creating too much ice. Inspected unit nd ran through diagnostics mode. Found bin thermistor shorted. Checked thermistor resistance and found it had failed. Replaced thermistor and tested unit again. Everything tested good. No water leaks present.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Removed and replaced user interface per manufacturers recommendation to achieve high speed fan from ice box. All water connections were dry.
Near Austin, TX 78733
Tyler B.
Job Details: 09/17/2019
WASHER WHIRLPOOL WTW8500DC0 Arrived on site for unit not locking . Found latch to have failed. Replaced latch and tested good.
Near The Hills, TX 78738
Andy
Job Details: 09/17/2019
DRYER MAYTAG MEDC215EW1 Arrived on site for dryer timer not working properly. Tested and inspected unit and found failed timer. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/17/2019
COOKTOP WHIRLPOOL G7CG3064XS00 Upon arrival igniter not was not lighting properly. Took unit apart replaced igniter. Put back together tested unit 1 year warranty
Near Austin, TX 78748
Leonardo
Job Details: 09/17/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for glass getting hot. Advised customer glass will get hot when in use. Job complete
Near San Marcos, TX 78666
Kevin
Job Details: 09/17/2019
DISHWASHER WHIRLPOOL WDT710PAYM0 Arrived on site and inspected dishwasher and found a piece of glass in the drain pump keeping impeller from moving. After clearing the drain pump water will now drain properlyNo water leaks from connections at time of service job complete.
Near Kyle, TX 78640
Kevin
Job Details: 09/17/2019
WASHER WHIRLPOOL WTW7040DW2 "arrived on site and found customer is experiencing clothes not spinning out only on the deep water cycle. Did not find any error codes in diagnostic, All other cycles are spinning properly. Spoke with tech line, washer is connected to a computer style surge protector and this could be the reason for the strange cycle operation. They requested running a calibration cycle to correct washer. If issue persists they recommend bringing back a control board. No water leaks from connections at time of service. 7725882842"
Near Pflugerville, TX 78660
Cliff
Job Details: 09/17/2019
OVEN WHIRLPOOL WGE745C0FS00 Arrived on site to diagnose a range that is tripping the breaker. Tested unit and found no mechanical failures with stove at this time. Homeowner has weak breaker causing failure. Homeowner will need electrician to change breaker for stove to complete repair. No further repairs are needed at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "arrived on site to inspect refrigerator not cooling. Upon further inspection, I tested temps in the FC=35 degrees and RC=50 degrees. I removed the Evap cover and found no frost pattern except at the bottom of the evaporator. I advised the customer of my findings and advised the unit will need a sealed system repair. I am ordering the compressor, drier, access valve and evaporator and a CNOTE-2 HR JOB and CNOTE-AUTHORIZATION. The customer has no backup fridge so this will need to be placed on the cancellation list. No water leaks observed during service.; ordrng 1 CNOTE (2 HR JOB) and 1 CNOTE (AUTHORIZATION ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
Near Austin, TX 78750
Paul
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator icemaker not making ice. Found severed wire behind icemaker cover going to power switch. Repaired wire as a temporary fix, but door will need to be replaced. Performed diagnostic and found broken gear in ice-maker causing bale arm to stay dropped. Replaced icemaker. Performed diagnostic and found icemaker to cycle properly. All is working at this time. Ordering freezer door, stainless. LW11037733 ; ordrng 1 LW11037733 (dor-fip)"
Near Austin, TX 78729
Paul
Job Details: 09/17/2019
RANGE WHIRLPOOL WFE515S0ES2 Arrived onsite for range to install previously diagnosed parts. Replaced main control board only. Tested and found light functioning properly. Tested at switch and control. All is working properly. Call complete.
Near Del Valle, TX 78617
Joseph C.
Job Details: 09/17/2019
WASHER MAYTAG MVWC555DW1 "Arrived on site for “water leaking, behind unit” complaint. Inspected unit and found supply hoses loose. Tightened hoses to inlet valve. Upon further inspection, found internal hose leaking. Ordering new internal hose.; ordrng 1 W11035296 (hose)"
Near New Braunfels, TX 78130
Luis
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue. Removed deli drawer found fresh food evaporator incased in ice. Called tech support due to ongoing issue. Per tech support changed defrost setting to basic,advised tech support that evaporator housing screws are stripped entering liner,per tech support added large screws and secured housing to liner,defrosted evaporator,added 4 screws to cover. Powered unit on ran diagnostics all thermistors passed,all fans working and good air flow. Sr#7725781600.
Near Lakeway, TX 78734
Andy
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator no operations. Tested and inspected unit and found failed controls. Removed and replaced failed controls that I had on me. Pantry control is still not operating properly. No spills or broken wires at pantry control. Ordering new pantry control as well as ordering UI. Office to schedule as UI is expart. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10894103 (CONTROL ) and 1 WPW10769076 (CONTROL )
Near Lockhart, TX 78644
Scott
Job Details: 09/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for lower spray arm . Found spray arm had fallen off and melted on heater . Replaced spray arm . Couldn’t find any defects on sump . All checks normal . No water leaks detected. Job complete.
Near Killeen, TX 76549
Arthur B.
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for customer complaint of French door refrigerator making loud knocking noise. Confirmed the noise. Advised noise is normal. It’s the compressor and line adjusting. Also found some food freezing. Found temperature set @36F. Adjusted temperature to 38F. Advised to wait 24hrs for temperatures to settle. No other issues found. All water connections were dry at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/16/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for dryer not coming on. Found terminal connection broke and belt broke. Removed and replaced terminal and belt. Reassembled and tested. Dryer not works as designed. No other issues found.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for customer complaint of frost build up on French door refrigerator. Found frost build up on LH side rail. Found door not level. Removed ice and raised door 1/16th of an inch. Door now sits well to liner. No other issues found. All water connections were dry at time of service.
Near Kingsland, TX 78639
James
Job Details: 09/16/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Arrived on site and installed new module. Groaning sound os from refrigerant flowing through sealed system. Unit tests good. Job complete
Near Lakeway, TX 78738
Andy
Job Details: 09/16/2019
WASHER GE WHRE5550K2WW Arrived on site for washer stopping in cycles and noisy. Tested and inspected unit and found unit coming on and no issues shutting off. Did find some issues with suspension dislocation creating louder than normal performance. Adjusted and tested. All operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Al
Job Details: 09/16/2019
RANGE WHIRLPOOL WFC150M0EB2 Arrived to inspect complaints of burners not working.Turned on all burners on HIGHEST setting and ALL burners were operating as designed.Customer thought the burners were to STAY red hot.Unit works as designed.I photographed all burners on.Job complete
Near Austin, TX 78717
Lou
Job Details: 09/16/2019
OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven temps. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps at 350 on Bake Standard Preheat. My temp reading at preheat was 417 degrees. My next five readings were 419, 307, 388, 340, 352 for an average of 361 degrees. I calibrated the unit minus -5 degrees. I advised the customer of my findings and calibration changes and no error codes showing. Job completed."
Near Austin, TX 78737
Luis
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site for not dispensing ice. Found ice container frozen into housing and container damaged,broke container free,found icemaker running through a double fill causing water to leak out of icemaker and freeze to ice container. Installed a new icemaker,watched icemaker run through a cycle water filled icemaker no leaks,installed new ice container.
Near The Hills, TX 78738
Luis
Job Details: 09/16/2019
REFRIGERATOR KITCHENAID KSSC48QVS02 Ice bin full unit working as designed.
Near Austin, TX 78729
Cliff
Job Details: 09/16/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site to diagnose a washing machine that is leaving residue on clothes. Tested all parts components and found no mechanical failures with machine at this time. Recalibrated washer and advised homeowner on best cycles, soaps, and options to use for best results. No further repairs are needed and no leaks were found at time of service."
Near Austin, TX 78717
Jonathan S
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previous diagnosed parts. Gained access to fresh food drawer rollover bar. Installed new bar. Tested drawer operation, tested good. Performed diagnostics mode and tested thermistor and water pressure. All tested good, no water leaks present.
Near Dale, TX 78616
Scott
Job Details: 09/16/2019
RANGE WHIRLPOOL WFC150M0EB1
Near Round Rock, TX 78665
Al
Job Details: 09/16/2019
DISHWASHER KITCHENAID KUDS50FVSS0 Arrived to inspect dishwasher not draining.Ran diagnostics test mode and confirmed the complaint.Removed the water from the unit with my shop vac.Removed and replaced the drain pump.Reassembled and unit tested as designed.All water lines were dry at the end of service.Customer satisfied
Near Austin, TX 78749
Robert
Job Details: 09/16/2019
RANGE WHIRLPOOL WFG520S0FS0 Arrived on job for complaints of oven not working properly. During diagnostics found that the conventional fan motor was sized up and the control board was not sensing power to to the fan. Ordered parts and office to reschedule. ; ordrng 1 W10167915 (fan-convct) and 1 W11027098 (cntrl-elec)
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/16/2019
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of timer not counting down. Removed console and found timer motor faulty. Removed and replaced timer motor. Reassembled and tested. Timer works as designed. No other issues found.
Near Round Rock, TX 78664
Al
Job Details: 09/16/2019
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived to inspect knob issues. Confirmed and photographed the damaged knob.Failed to bring with me from parts department.D2C ship knobs directly to customer.Left LB with instructions on ordering and shipping on customers counter top.Secured residence and left key in same spot.Needs more work; ordrng 1 CNOTE (D2C ( DIRECTLY TO CUSTOMER)) and 2 W11204451 (KNOBS)s
Near Round Rock, TX 78681
Cliff
Job Details: 09/16/2019
MICROWAVE KITCHENAID KMHC319ESS2 Arrived on site to diagnose a microwave that intermittently says open close door instead of starting unit. Found all three door switches failed. Replaced all three switches and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78728
Tyler B.
Job Details: 09/16/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for unit not drying, found rinse aid dispenser not functioning. Replaced dispenser and tested good, no leaks on site"
Near Austin, TX 78753
Joseph C.
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for “no ice production” complaint. Inspected unit and found freezer door brackets bent, not allowing for positive seal of door gasket. Warm moist air infiltrated unit and built up on evaporator. This blocked air flow and prevented production of ice and prevented cooling of freezer. Ordering new freezer door brackets and gasket. No leaks detected, at time of service.; ordrng 1 W10407216 (gasket-fip) and 1 W10625067 (bracket (LEFT)) and 1 W10625068 (bracket (RIGHT))"
Near Round Rock, TX 78664
Al
Job Details: 09/16/2019
WINE COOLER WHIRLPOOL KUWS24RSBS24 Arrived to inspect wine cooler with warmer temperatures than required.Checked the units temperature dial and noticed the dial was at the lowest setting.I learned the customer has housekeepers who may have accidentally adjusted the dial while sweeping and mopping the kitchen.I confirmed the compressor and fan was operating properly.The temperatures dropped from 82 to 62 in a matter of 4 minutes after I adjusted the knob.Job complete.
Near Austin, TX 78725
Joseph C.
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL MRT118FFFH00 "Arrived on site for “freezing in fresh foods area” complaint. Inspected unit and found fresh foods thermistor out of range. Removed and replaced thermistor. Unit is performing as designed. No leaks detected, at time of service.
Near Canyon Lake, TX 78132
Kevin
Job Details: 09/16/2019
OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site and found display is still working but touch panel is unresponsive and selections cannot be made. This is the third control panel replacement on this oven. Multiple failures of the same parts, spoke with tech line to report multiple failures. 7725862209"
Near Manor, TX 78653
Joseph C.
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL GS5SVAXVB00 "Arrived on site for “upper bulbs not coming on/new bulbs” complaint. Inspected unit and found bulbs not inserted all of the way into sockets. Seated bulbs into sockets. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78703
Wesley
Job Details: 09/16/2019
DISHWASHER WHIRLPOOL KDFE104HPS Arrived on site and found unit leaking during drain due to gash hole in drain hose. Ordering drain hose extensional repair; ordrng 1 DRAINHOSEEXTENSION (UKNOWN)
Near Austin, TX 78703
Wesley
Job Details: 09/16/2019
DISHWASHER JENN-AIR JDTSS243GX0 Arrived on site and installed control for spontaneous operation concern. Unit is now operating as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "arrived on site to inspect refrigerator not dispensing ice or water. Upon further inspection, I found that the inner lining of the left door is badly dented in and not engaging the door switch completely allowing the ice to dispense or water to dispense. I advised the customer of my findings I am ordering the left RC door in stainless steel and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service. I taped a piece of cardboard on the inner door to allow the switch the be engaged all the way until I can come back with the new door. No water leaks observed during service.; ordrng 1 W11104477 (dor-fip SS)"
Near Austin, TX 78754
Joseph C.
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for “noisy operation” complaint. Inspected unit and found dispenser door motor slipped out of dispenser door. Reinserted motor arm into dispenser door. Unit checks good. No leaks detected, at time of service."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 09/16/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site to install previous diagnosed parts. Gained access to tub ring, removed old and installed new. Removed gear-case and clutch and installed new. Ran calibration and tested all operations. All tested good, no water leaks detected."
Near Burnet, TX 78611
James
Job Details: 09/16/2019
REFRIGERATOR KENMORE 795.7904331 Arrived on site and installed new control. Tested operation and found unit working properly. Job complete
Near Pflugerville, TX 78660
Paul
Job Details: 09/16/2019
WASHER LG WM3700HWA/02 Arrived onsite for the washer to replace the previous diagnosed parts. I tested the unit in diagnostics and found the cold water fill valve failing causing long fill and rinse times resulting in the machine to error out. I replaced the cold water fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. I did find brass Y’s installed at the fill valves with hoses feeding the wash sink in the laundry room and advised the customer to remove them from the washer because they are prone to leaking. Call complete.
Near Florence, TX 76527
Al
Job Details: 09/16/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived to install previously ordered parts Removed and replaced the lower spray arm and upper wheel.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete
Near Georgetown, TX 78626
Thomas L.
Job Details: 09/16/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site for door that falls down. Found broken springs pads and bearings on door. Replaced and tested. Door now operates properly. Water connections are all dry.
Near Austin, TX 78748
Robert
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWB02 Arrived on job for complaints of refrigerator not cooling. During testing found that there is a restriction in the seal system.
Near Dripping Springs, TX 78620
Luis
Job Details: 09/16/2019
REFRIGERATOR LG LFCS31626S/01 "Arrived on site for no cool. Compressor running,pierced low side line,pressure reading +45 diagnosed failed compressor. Lg sent part to customer however part damaged in box. Will need to order compressorordrng 1 ADH73150208 (DRIER) and 1 CNOTE (2HRS) and 1 TCA38091801 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)"
Near Austin, TX 78739
Leonardo
Job Details: 09/16/2019
RANGE GE JKS3000DN1BB Arrived on site to replace control board. Replaced board test unit and unit test good job complete light staying on and broiler and bake working as designed.
Near Austin, TX 78728
Tyler B.
Job Details: 09/16/2019
VENTHOOD WHIRLPOOL GXW7336DXS2 "Arrived on site for unit not pulling odor, found unit was missing filters on blower. Will need to complete. 1 W10272068 (charcoal filter kit)"
Near Austin, TX 78703
Wesley
Job Details: 09/16/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and installed new control and fan harness. Unit is now operating as designed. Advised customer on unit design. Display on new board will not light up. Advised customer on findings.
Near Killeen, TX 76549
Arthur B.
Job Details: 09/16/2019
RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite to install new control to range from prior visit’s diagnosis. Removed and replaced control. Reassembled and tested unit. Unit now works as designed. No other issues found.
Near Austin, TX 78746
Luis
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL KBFC42FTS07 Arrived on site for faulty optics. Removed failed optics installed new optics power cycled unit icemaker ran through a cycle dumped ice unit working as designed.
Near Austin, TX 78717
Jonathan S
Job Details: 09/16/2019
MICROWAVE WHIRLPOOL WOC75EC0HS01 Arrived on site for oven not operating. Found unit in demo mode. Removed from demo mode and tested operation. All tested good. Spoke with customer on user care guide.
Near Florence, TX 76527
Al
Job Details: 09/16/2019
WASHER WHIRLPOOL CHW9150GW0
Near Austin, TX 78751
Paul
Job Details: 09/16/2019
WASHER WHIRLPOOL WFW87HEDW0 "Arrived onsite for the washer that is sensing water in the machine and the drain pump continues to run. I found the pump running when the unit was plugged into power. I removed the trap and found the elbow full of debris. I cleared the pressure hose, trap, and elbow. I cleared the F3E1, F9E1, & F8E3 error codes. I ran the auto diagnostics test and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78702
Wesley
Job Details: 09/16/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site and installed the bin container properly for bin alignment. Unit is now operating as designed. Floor model.
Near Lockhart, TX 78644
Leonardo
Job Details: 09/16/2019
RANGE WHIRLPOOL WFE525S0HS0 Arrived on site to test unit for door not opening. Test unit and found broken hinge. Replaced hinge test unit and found line damaged due to hinge. Will order new liner WP9761344 office to reschedule. ; ordrng 1 WP9761344 (LINER )