Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 7558 customer reviews

Joseph C.

Joseph C.

VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site for “air leaking from top and sides of venthood” complaint. Inspected unit and found no issues with venthood. Recommend to have installers dismount hood and install 5/16” foam tape around perimeter of vent exhaust(for better seal)and reinstall. Unit is performing as designed.

Near McBee St, Austin, TX 78723
Richard P.

Richard P.

DRYER WHIRLPOOL WED5620HW0 Arrived onsite for the dryer not turning on. Upon arrival dryer console was not coming when pressing the power button. Checked voltage again and it checked out ok. So replaced main control and console. Dryer still did not work. Console did not turn on. Tested voltage coming from the wall and we got 240VAC from neutral to L1 and 159VAC from neutral to L2 but got 240VAC from L1 to L2 and got 123VAC from ground to L1 and 123VAC from ground to L2 so there is an electrical issue with outlet or the power going to the outlet. Advised customer to call an electrician to check out outlet. Complete

Near Black Buck Ridge, New Braunfels, TX 78132
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFG550S0HZ0 "Arrived onsite for customer complaint of freestanding gas range tripping breaker. Inspected unit and found unit is connected to GFCI breaker. Advised customer due to the sparking of the igniters, GFCI should not be on stove. Advised customer of findings. Customer will speak to builder regarding issue. Tested all igniters and oven. All work as designed. No gas leaks detected at time of service."

Near Brenham Pass, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER MAYTAG MVWC415EW1 "Arrived on site and replaced lid latch diagnosed on previous visit, after replacement confirmed all functions are operating normally in a manual diagnostic cycle. No water leaks from connections at time of service, job complete"

Near Cretys Cove, Austin, TX 78745
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived onsite. Customer had purchased new unit and is having unit hauled off. No work performed.

Near McKittrick Ridge Rd, Georgetown, TX 78633
Joseph C.

Joseph C.

RANGE AMANA AGR5330BAS3 "Arrived on site for “unit caught on fire, while making toast” complaint. Inspected unit and found burner bar had come loose from orifice. Repositioned and reconnected burner bar to orifice. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Saddle Rock Dr, Austin, TX 78725
James C.

James C.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and found orifice kit ordered per installation conversion manual is incorrect. I will need to order the individual orifices to repair unit. ; ordrng 1 W10652710 (spud-orfce) and 1 W10791073 (spud-orfce) and 1 W10791079 (spud-orfce) and 1 W10791082 (spud-orfce)

Near Ridgeview Ct, Georgetown, TX 78628
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT780SAEM2 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Rio Vista Dr, Austin, TX 78726
Dylan  T.

Dylan T.

REFRIGERATOR LG LFXC24726S/02 Arrived on site customer complaint was unit not cooling Took the back off no blinking lights on the board took the back panel off check the compressor was called talked into the system no Freon in there need to order the fridge evaporator; ordrng 1 ADL73341415

Near Blue Waterleaf Ln, Georgetown, TX 78626
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for the oven that is not keeping proper temp. I tested the oven at 350 degrees. I found the offset in the control set to 0. The oven was cycling between 250-290 degrees. I put a 30 degree offset in the control and the oven cycled between 310-350 degrees. I checked the sensor temp thru the control and found it within 10 degrees of my thermometer so the sensor is good. I turned the oven back on and when it cycled the temp rose to 420 degrees and started cycling between 380-420 degrees. The UI and possibly the main control will need to be replaced. I called techline and spoke with Andrew file# 7726618484. I explained my findings and Andrew verified the main control as the logic board. He advised to check the sensor and harness connections and if good to replace the control. I tested the harness and the sensor. The harness checked good and the sensor ohmed out correctly. I replaced the main control and retested. The unit is working as designed an

Near Falconers Way, Pflugerville, TX 78660
Robert J.

Robert J.

DRYER MAYTAG MEDC465HW0 "Arrived on job for dryer not starting, upon inspection we found that dryer was starting but not heating, we found he thermal fuse open, replaced thermal fuse, tested and worked correctly. Complete"

Near Haynes St, San Marcos, TX 78666
James C.

James C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. I found oil has leaked from gear case and run out through grout line in front of drier. Installed new gear case and cleaned up oil. Tested operation and found unit working properly. Job complete

Near Co Rd 266, Georgetown, TX 78628
Tyler B.

Tyler B.

RANGE KITCHENAID KDRS483VSS04 "Arrived on site for unit with multiple in counters with f2-e1 communication error, found service bulletin for issue. Will need to return with deflecting vent according to bulletin, ordering 2HR dues to unknown repair time. ; ordrng 1 CNOTE (2HRS) and 2 W10903603 (deflctr-vt)s"

Near Hidden Hills Ln, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KSGG700ESS1 Arrived on site to test unit for leaking carbon monoxide. Called tech line and called safety and they said we need to come back with the co2 tester from them. Office to reschedule when we receive tool File#7726619579; saved tckt

Near Parkside Ln, Austin, TX 78745
Tyler B.

Tyler B.

OVEN JENN-AIR JJW3830DP03 "Arrived onsite for broken glass after self clean. Found inner glass broken, will need to return with both panels ; ordrng 1 WPW10347596 (glass-door)"

Near Belisario Ct, , TX 78641
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH75021HZ2 "arrived on site to inspect microwave noises. Upon further inspection, I found the unit sitting on the countertop, so I plugged it in and when it turned on I could hear a rattle noise or and electrical noise coming from the ack right side. I found that the back right side was badly damaged/dented as was the right side of the panel/cover. Using a cup of water, I tested the unit and it did not heat and I found that the magnetron was extremely hot. I removed and replaced the magnetron, capacitor, & diode and retested and it operated as designed. When I put the unit back in its place on the wall and retested, the noise came back and after a few seconds, the unit shut down as if it were grounding out. I removed the unit from the wall and contacted Techline for assistance. Spoke to Brian and while advising of my findings, I found a large gap in the cabinet at the opening of the door. I advised Brian of this and also that the unit was purchased at a scratch and

Near Colorado Bend Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS42PPDUDE01 "Arrived on site for water issues. Found defective spigot at dispenser,removed defective spigot,installed new spigot tested water dispenser unit working as designed"

Near Prosecco Pl, Austin, TX 78738
Richard P.

Richard P.

DISHWASHER WHIRLPOOL ADB1400AGB1 Arrived onsite for the dishwasher throwing the breaker. Repaired hinges and replaced drain hose. Put dishwasher back in place and tested. All functions tested normal. Complete.

Near California Blvd, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

OVEN JENN-AIR JMW3430DS02 arrived on site to test unit for light comin gon. Called techline and they said to order new co sole File#7724914991. Ordering new console W11236885 office to reschedule ; ordrng 1 W11236885 (CONSOLE )

Near Garden St, Austin, TX 78702
James C.

James C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and found upper spray arm retainer has broken. Installed new manifold. Unit tests good. Job complete

Near Castle Pines Cove, Georgetown, TX 78628
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to diagnose a microwave that will not turn on. Found no mechanical failure with unit at this time. All parts and components are fully functional.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
David  Z.

David Z.

WASHER WHIRLPOOL WFW6620HC0 F0E5. Arrived on site to diagnose a washer that was making noise and moving around under load. Performed diagnostics and found F0E5 for off balance load. Removed back and top and checked suspension and ran cycle. Did not see any excessive movement but did hear squeaking that almost sounded like an automotive belt. Removed rotor bolt and applied loctite and reinstalled. Ran unit again and squeaking was gone. Rotor bolt needed to be tightened to secure. Advised customer that newer units tend to be much lighter and do make some noise when running heavy loads. No water leaks found at time of service. Call complete.

Near Cima Serena Dr, Austin, TX 78759
Lou S.

Lou S.

WASHER GE GTWN4250D1WS "arrived on site to inspect washer not spinning. Upon further inspection, the customer advised that the unit is not spinning just like the previous issue. I removed the front panel and checked the ground wire, which was repaired at the previous service call due to it being broken, and it was secured. When I checked the connections at the motor, the connector with the ground wire and three other wires arced. I placed the unit in diagnostics and tested and it operated as designed. I tested the unit in the Spin/Drain mode and it operated as designed. I contacted ge Techline and spoke to Mark and advised of my findings. Mark advised to replace the motor harness/jumper repair kit (WH49X10096).. No water leaks observed during service, job completed. No fees charged due to callback occurring issue."

Near Hero Way, Leander, TX 78641
Thomas L.

Thomas L.

MICROWAVE KITCHENAID KOCE500EBS07 Arrived on site for noisy operation. Currently the operation sound levels are all normal. The customer will try to catch the noise on her phone and forward it to me as a text if and when it does it again.

Near Scenic Loop, Kingsland, TX 78639
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor, evaporator, condenser, and drier. Pulled vacuum on unit and charged with 4.2 oz of refrigerant. All is working properly at this time. No leaks were found at time of service."

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 Arrived on site and found freezer Evap fan out. Repaired unit and cleared ice. Unit is now operating as designed. Advised customer on repair.

Near Haskell St, Austin, TX 78702
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site for dishwasher not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Tom Kite Dr, Round Rock, TX 78664
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED9550WW1 Arrived on site for unit displaying communication error code. The user interface continues to flash off and on. Communications or Tate that indicating a failing user interface which is no longer available.

Near Pecan Creek Dr, Horseshoe Bay, TX 78657
Andy  B.

Andy B.

OVEN KITCHENAID KFGD500ESS04 Unit is covered under warranty (KNMLI00APL1) Arrived on site for range error code. Tested and inspected unit and found failed sensor removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Athens Trail, Austin, TX 78729
Kevin B.

Kevin B.

WASHER MAYTAG MVWB855DC3 "Arrived on site and found debris in drain pump has damaged impeller , after replacing the drain pump washer is now operating normally. No water leaks from connections at time of service, job complete"

Near Independence Dr, Austin, TX 78745
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found sealed system has a restriction. Removed refrigerant and pulled deep vacuum for extended period. Unit held vacuum, which verified no leaks in system. Charged unit with 4.3 oz of refrigerant. All is working properly at this time. No water hooked up to unit."

Near Shaw St, Taylor, TX 76574
Kevin B.

Kevin B.

DRYER WHIRLPOOL MED6630HW0 "Arrived on site and found rattling during operation from motor mount area, disassemble dryer and added sound pads between motor mount and bottom dryer panel. After reassembling dryer rattling has significantly improved but is still present. There is no other adjustment or repair that can address the issue, no lint found at time of service, job complete"

Near San Pablo Ct, Austin, TX 78749
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB6949SDM Arrived on site to test unit for upper racks falling. Test unit and found broken adjusters. Replaced left and right adjuster test unit and unit test good job complete no leaks present at this time.

Near Oak Ledge Dr, Austin, TX 78748
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=28 degrees and RC=58 degrees. I found the evaporator covered with ice/frost and the diffuser non-functional. I tested the bimetal through diagnostics and it is showing to be open. No water leaks at the time of service. I will return with diffuser ad bimetal harness and all prescreened parts."

Near Spotted Eagle Dr, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for no cool. Diagnosed fresh food evaporator in cased in ice. Per service W11329116C replaced fresh food evaporator cover,secured cover to correct location on suction line using a zip tie,installed updated control. Ran diagnostics changed defrost setting to basic. Repair covered u dear project code S27311 2xL"

Near Cedar Ave, Austin, TX 78702
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site to diagnose a refrigerator that is tripping the breaker. Tested unit and found control board possibly has internal short. Replaced control board and tested unit. Found all parts and components fully functional and no water hooked up to unit at time of service.

Near Nelson Houser St, Manor, TX 78653
James C.

James C.

MICROWAVE UNKNOWN KB6524PS Arrived on site and found right side of console has come loose. Found clip broken but uni has spot for screw to retain console. Installed screw and tested. Unit tests good. Job complete

Near Casa Verde Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR GE PYE22PSHFSS Arrived on site for no cool condition. Fresh food section evaporator fan motor has failed thus the warm temperature in Fresh food section. Replaced fan motor. All water connections are dry.

Near Ocotilla Dr, Marble Falls, TX 78654
James C.

James C.

RANGE WHIRLPOOL WFG525S0JS0 Arrived on site and found console dented. Installed new console. Job complete

Near Clubhouse Dr, Georgetown, TX 78628
James C.

James C.

WINE COOLER KITCHENAID KBCS24RSBS00 Arrived on site and tested operation. U it cooling properly but no display from divider. Tested voltage to divider and found no voltage. Unit will need new transformer to repair voltage. Instructed customer that once the voltage is corrected I will be able to verify operation of the display on the divider.

Near Whitney Woods Cir, Georgetown, TX 78633
Tyler B.

Tyler B.

WASHER WHIRLPOOL MVWB835DW4 Arrived onsite for noisy unit. Found teeth on rotor and clutch grinned down. Found slide would hit inside of clutch . Due to mid drilled holes in gearcase cause slide and clutch to rub against. Replaced gearcase clutch and rotor and replaced washplate to confirm repair

Near Cherokee Rose Cir, Georgetown, TX 78626
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on site customer complaint was unit wasn’t cooling check temperature in the freezer it was at -1° check the fridge was at 37.5 unit seems to be working as manufacture design

Near Casey Ln, Round Rock, TX 78664
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived onsite for the washer not draining. I found an F5E2 stored error code. I tested the unit in the diagnostics cycle and the pump shut off. I found the door had come loose from the door strike. I found one side of the door strike not snapped in place. I corrected the door strike and finished testing the unit. The unit is working as designed. Call complete.

Near Centerra Hills Cir, Round Rock, TX 78665
Scott  M.

Scott M.

ICE MACHINE KITCHENAID KUIS18NNXB2 Arrived on site for no ice . Found grid cutter wire broken . Replaced cutter grid . Unit is making sheet of ice bye time repair was complete . No water leaks detected at time of service . Job complete .

Near Lyndon Dr, Austin, TX 78732
David  Z.

David Z.

COOKTOP IKEA ICI500XB01 "Arrived on site to diagnose a cooktop that was not functioning properly. Details given from the customer were that the rear left hotplate would click on and off continuously sometimes when a pot or pan was moved, like it could not detect the cookware was there. Saw this in a video as well. Second issue was that sometimes that rear left element would shut down if the rear right element was turned on. Called tech line and was advised to replace both rear hotplates instead of another module. Ordering 1 W10328387 hotplate and 1 WPW10328391 hotplate.. ; ordrng 1 W10328387 (hot plate) and 1 WPW10328391 (hotplate)"

Near Indian Mound Dr, Austin, TX 78758
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “noisy operation and doors uneven” complaint. Inspected unit and found condenser to be making contact with lower frame. Insulated condenser from lower frame and adjusted cabinet, to level doors. Unit is performing as designed. No leaks detected, at time of service."

Near Harkness Pass, Austin, TX 78725
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived on site to refrigerator having water in bottom of unit. Performed diagnostics and cycled ice maker. Found water chute not reaching fill funnel on ice maker. Made correction and tested ice maker. Found operating as designed. Removed damaged door and installed new. Removed major ice on back panel and freezer bottom.

Near Laurel Ln, Jonestown, TX 78645
David  Z.

David Z.

DISHWASHER KITCHENAID KDTM404ESS3 "F9E4, F2E1. Arrived on site to diagnose a dishwasher that was stopping mid cycle and not completing. Fund error codes F9E4 lower spray Arm error and F2E1 stuck key errors again. Ordering a new sump W10861526, new spray arm W10860176, and control W11305305 to resolve. Customer will need to call office to reschedule. They are traveling and unsure what date they will be back. ; ordrng 1 W10860176 (arm-spray) and 1 W10861526 (pump&motor) and 1 W11305305 (cntrl-elec)"

Near Canonero Dr, Austin, TX 78746
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived to inspect side by side refrigerator compartment not cooling and water dripping into refrigerator section.Accessed the freezer section and noticed a massive ice buildup from the ice maker.I cleared the ice and unit began cooling the refrigerator section.The ice buildup was preventing the cool air from entering the refrigerator section.

Near Colonel Dr, Killeen, TX 76549
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to diagnose a microwave with a failed surface light. Found base of light has separated from glass. Removed bulb base and all is working properly at this time.

Near Sage Derby Dr, , TX 78634
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFE525S0HV1 Arrived on site for hinge replacement. Replaced both hinges and tested good

Near Stapleford Dr, Cedar Park, TX 78613
James C.

James C.

RANGE WHIRLPOOL WFG525S0JS0 Arrived on site and found console dented. Installed new console. Job complete

Near Clubhouse Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC700HPS "Arrived on site for no cool. Found evaporator fan not running,removed cover found harness not fully connect to fan,reinstalled harness tested fan motor unit working as designed."

Near Austin, TX 78744
Richard P.

Richard P.

WASHER WHIRLPOOL WTW8040DW0 Arrived onsite for the washing machine shaking. Found the suspension rods were worn out. Replaced all rods with new and everything tested good. Original issue is complete. But found the lid was broken at one hinge due the excessive shaking of the washer when it had the worn out suspension rods. Need authorization to order a new lid and office to reschedule.; ordrng 1 NEEDTOORDERAUTHORIZATIONFORLID and 1 W11101059 (lid)

Near Dime Box Cir, New Braunfels, TX 78130
Lou S.

Lou S.

MICROWAVE LG LMV2031BD/00 "arrived on site to inspect microwave venthood light. Upon further inspection, I found that the venthood light was burnt out. Customer advised that the unit was showing an error code of F3. I tested the unit and could not duplicate the error code. I contacted lg Techline and spoke to Austin and advised of my findings. Austin advised that the F3 error indicates a short in the keypad and to replace the control panel. I am ordering the control panel. Customer advised they will purchase a light from a hardware store. ; ordrng 1 ACM74119046 (CONTROL ASSEMBLY KEYPAD)"

Near Glen Valley Lane, Leander, TX 78641
Scott  M.

Scott M.

WASHER WHIRLPOOL MVWC465HW2 Arrived on site for oil under washer . Found oil dripping from gear case . Replaced gear case . Ran calibration and diagnostics test . All is checked normal with unit . No water leaks detected at time of service . Job complete .

Near Canyon Glen Cir, Austin, TX 78732
Tyler B.

Tyler B.

WASHER MAYTAG MVWX655DW1 Arrived onsite for basket and gearcase replacement. Removed basket and gearcase and replaced and tested good

Near Bogart Rd, Cedar Park, TX 78613
Robert J.

Robert J.

REFRIGERATOR GE GFSF6KKYEBB "Arrived on job for complaints of temperature too warm in freezer and refrigerator section. Found the freezer fan not working but compressor and condenser fan working. Check voltage to evaporator voltage at 0, supplied by control board, ordering control board ; ordrng 1 WR55X11065 (pba main)"

Near McGarity, Kyle, TX 78640
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “burning smell” complaint. Inspected unit and found drain pump blocked and overheating. Removed blockage and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Avenue C, Austin, TX 78751
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for “no power” complaint. Inspected unit and found wires shorted to junction box. Rerouted home supply and reconnected supply wires to unit wiring. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Avenue H, Austin, TX 78751
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived onsite for unit not dispensing water or making ice, found mold dry. No water dispense. Found filter had never been replaced advised customer to replace filter and if still occurs to call back. All diagnostics pass. All valves engage. Ice level control pass diagnostics"

Near Oakridge Dr, Round Rock, TX 78681
Dylan  T.

Dylan T.

DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site customer complaint was dishwasher will not drain got my shop vac clean out the drain hose ran the unit everything else work great all lines are dry

Near Long Meadow Dr, Round Rock, TX 78664
Kevin B.

Kevin B.

DRYER SAMSUNG DV50F9A7EVP/A2 "Arrived on site and inspected dryer and found it is not heating while running. Disassembled dryer and found heating element has failed. After replacement dryer is now working properly. Removed all lint from interior, job complete"

Near Hookbilled Kite Dr, Bee Cave, TX 78738
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I defrosted the RC coil. I installed the new fan harness and relocated the evaporator thermistor using a zip tie and foil tape. I replaced the UI. I tested the unit in service step 4 and found the 3 way valve working as designed. I checked the drain tube and found it cleared and sealed properly.

Near Whitehurst Dr, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for no ice. Ran water valve no water,removed water line from valve found no water exiting house shut off valve,diagnosed customer will need a plumber to replace shut off valve"

Near Wishing Well Dr, Austin, TX 78745
Dylan  T.

Dylan T.

DISHWASHER AMANA ADB1400AGB1 Arrived on site customer complaint was dishwasher would not dry dishes very well check the temperature at the Fossett was only getting about 105° call customer he needs to have the water heater turned up everything else seem to work fine as manufacture design

Near Thompson Trail, Round Rock, TX 78664
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for dishwasher leaking. Found unit uninstalled in garage. Inspected unit and found obvious leak from sump motor assembly separated, Called and spoke with CS And was instructed OK to replace motor assembly but to inform customer it cannot be properly tested for leaks uninstalled and for customer to keep and eye on when reinstalled. Attempted to remove sump motor assembly and found IOW sensor will not come out as designed. Ordering part ordrng 1 W11084121 (sensor)"

Near Bilboa Dr, Austin, TX 78759
Al R.

Al R.

OVEN WHIRLPOOL WFC150M0EB3 Arrived to inspect control issues.Confirmed the complaint and removed the rear access and discovered the terminal block was burned and destroyed.Removed and replaced the harness and control.Customer will supply the new range cord.Job complete

Near Windy Shelf Bend, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for dishwasher leaking about 10 minutes into cycle. Inspected unit and work area. Found heater bent Performed diagnostics mode, no error codes. Inspected for leak. Found unit leaking on right side towards the end of test cycle. Removed door panel and inspected. Corrected heater. Performed diagnostics mode with outer door panel removed. Found leak was coming from float assembly, found wash arm getting stuck on element and causing improper spray action and causing failure. Performed diagnostics mode again and inspected for leaks. Found heater was at fault. All tested good, no water leaks detected.

Near Milan Meadows Ct, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived on site for refrigerator ice buildup. Tested and inspected unit and found cracked ice maker spilling water and building up. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Vista View Trail, Spicewood, TX 78669
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL GC3PHEXNS03 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the icemaker and explained to the customer that it should go into a harvest and fill as soon as it was cold enough. I also replaced the filter that was supplied by the customer.

Near Squaw Valley Ln, Austin, TX 78717
Arthur B.

Arthur B.

DRYER SAMSUNG DV50F9A7EVW/A2 Arrived onsite for customer complaint of dryer not coming on. Removed front door assembly and found belt had came off pulley. Secured pulley and installed belt. Reassembled and tested unit. Dryer now functions as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Creekview Dr, Salado, TX 76571
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site to install previously diagnosed parts. Installed new RH and LH doors. Affixed nameplate. All is working as designed. Call complete.

Near Beechtree Ln, Pflugerville, TX 78660
Joseph C.

Joseph C.

DRYER AMANA NED4655EW1 "Arrived on site for “noisy operation” complaint. Inspected unit and found debris, in front bulkhead gasket. Debris was hitting bearing gap, in drum. Removed debris. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Techni Center Dr, Austin, TX 78721
Thomas L.

Thomas L.

VENTHOOD UNKNOWN UXT4230ADS2 Arrived on site for light that will not work on the low setting. Found that the red wire at the switch was loose internally of the switch. If you wiggle the the light would work. Installed new switch and it is the defective. .; ordrng 1 W11206737 (SWITCH)

Near Liberty Hill, TX 78642
Arthur B.

Arthur B.

UNKNOWN UNKNOWN FORD

Near W Stan Schlueter Loop, Killeen, TX 76549
Arthur B.

Arthur B.

OVEN GE CT9570SL1SS "Arrived onsite for customer complaint of wall oven making whining noises when cooling off. Tested unit and found cooling fan in rear making the noises.

Near Prairie Dunes Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

DOWNDRAFT GE UNKNOWN

Near Prairie Dunes Dr, Georgetown, TX 78628
Dylan  T.

Dylan T.

OVEN KITCHENAID KODE500ESS02 Arrived on site customer complaint was not preheating or doing anything replace the new board ran the unit everything else work great

Near Old Oak Rd, Harker Heights, TX 76548
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived on site for to install previous diagnosed part. Removed FC door and installed new. Tested door operation. All tested good.

Near Los Robles Rd, Leander, TX 78641
Robert J.

Robert J.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on onsite for the oven rack being stuck in place, upon inspection we found the 2nd rack was placed in backwards, we then put a plastic protector as we slid the rack out to keep from damage and placed it back in the correct way. Complete"

Near Brandon Oak, New Braunfels, TX 78130
Al R.

Al R.

DRYER WHIRLPOOL MEDX655DW1 Arrived to inspect dryer not starting.Confirmed the complaint and checked voltage at the outlet and got NO reading.Went outside to the breaker box and discovered the dryer outlet was tripped.Corrected and tested and unit now operates as designed.Job complete

Near Mimosa St, Georgetown, TX 78626
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for oven not responding. Found console not taking command. Replaced console test unit and unit test good job complete.

Near Lightwood Loop, Austin, TX 78748
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived to inspect dishwasher issues.Customer advised the plastic tub wasn’t as dry as it should be at the end of the wash.I tested the unit and all aspects of the unit work properly.Customer hasn’t used rinse agent to assist with the drying process of the unit.All water lines were dry at the time of service.Job complete

Near Spanish Star Dr, Round Rock, TX 78664
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD8620HC0 "Arrived on site , replaced control after checking thermostats . Ran several several cycles ,all checked normal . No lint build up at time of service . Job complete ."

Near Lisa Dr, Austin, TX 78733
David  Z.

David Z.

OVEN WHIRLPOOL RBS245PRB06 Arrived on site to diagnose an oven with an F3E2 error code for oven temp too high. Performed temp check and found temps reaching 395. Provided estimate for new temp sensor as it likely failed under extended load. Replaced temp sensor and retested. All is working as designed now.

Near Pheasant Roost, Austin, TX 78758
Clif L.

Clif L.

WASHER WHIRLPOOL WTW7500GC0 Arrived on site to diagnose a washer that will not lock. Found lid assembly split causing lock assembly not to line up properly. Replaced lid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Pine Hill Loop, Bastrop, TX 78602
Clif L.

Clif L.

OVEN WHIRLPOOL GBD307PDB09 Arrived on site to replace thermal fuse for oven. Replace fuse and found upper oven not heating due to failed rear thermal fuse. Lower oven is working at this time. Blower and thermal will need to be replaced under Special_Project_S16122.ordrng 1 4451442 (thermostat)

Near Colorado Dr, Cedar Creek, TX 78612
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4850HW1 "Arrived on site for washer leaking . Talked to customer unit was making loud noises and banging around before it started leaking . Found crack in tub bye left shock . Ordering tub , replacing gearcase on return ,may need suspension as well . Will need second man due to placement of washer . Please call to set return visit .; ordrng 1 2MAN and 1 W10371566 (tub)"

Near Avenue D, Austin, TX 78752
Kevin B.

Kevin B.

DISHWASHER GE ZDT800SSF5SS

Near Salinas Cove, Austin, TX 78734
Arthur B.

Arthur B.

ICE MACHINE KENMORE 106.895991 "Arrived onsite for customer complaint of ice machine not coming on. Upon inspection, found external drain pump faulty. Removed and replaced external drain pump. Reassembled and observed ice production. Good ice slab forming. No other issues found. All water connections were dry at time of service."

Near Prairie Dunes Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WGD4850HW0

Near Red Matador Ln, Leander, TX 78641
Leonardo C.

Leonardo C.

MICROWAVE GE JVM1740SP1SS Arrived on site to test unit for shorted keypad error code. Replaced control panel Test unit and unit test good job complete.

Near Sunset Heights Cir, Austin, TX 78735
Arthur B.

Arthur B.

WASHER MAYTAG MVWB765FC3 Arrived onsite to install new gearcase to top load washer from prior visit’s diagnosis. Removed and replaced gearcase. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Stetson Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived onsite for customer complaint of built in refrigerator not cooling properly. When arrived, unit was cooling as designed. Did find however UI light flickering off and on. Unit will need new UI assembly. OF to R/S due to EXPART. All water connections were dry at time of service.; ordrng 1 W10836024 (cntrl-elec UI)"

Near Co Rd 219, Killeen, TX 76549
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site and inspected dishwasher and found a mounting bracket was dropped during installation and fell into bottom of sump. This is the cause of the rust the customer has been seeing. Removed the mounting bracket and recommended that customer use dishwasher magic to wash out any residue. No water leaks from connections at time of service, job complete"

Near Royal Oak Ln, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WGD4850HW0

Near Red Matador Ln, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for refrigerator intermittently dispensing water. Performed diagnostics and tested dispenser operation. Found working at time of service. Removed dispenser panel and inspected switch. Tested water dispenser while monitoring the micro switch. Added zip tie to quick connector. Tested all other operations. No failures at time of service. All tested good, no water leaks detected. Spoke with customer on user care guide."

Near Tulum Terrace, Leander, TX 78641
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for an icemaker that was not producing ice. Spoke with customer and was told the icemaker was also leaking. Cycled icemaker and found that the fill tube was not lined up with the fill hole in the mold and was spraying and running into the bottom of the freezer. Propped fill tube up 1/4 in opening to line it up. Retested and it is now spraying into the mold and not leaking. No water leaks found after repair. Call complete.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Clif L.

Clif L.

WASHER MAYTAG MVWC425BW0 Arrived on site to diagnose a washer that will not spin. Found bad capacitor and shifter. Replaced both parts and unit will now agitate but not spin due to failed gearcase. Office will need to have repair authorized and set return appt.; ordrng 1 W11035747 (gearcase)

Near TX-95, Bastrop, TX 78602
Richard P.

Richard P.

DISPOSAL UNKNOWN n/a Arrived onsite for the disposal not working properly. During testing found that the disposal is seized up. Replaced disposal with new one and everything tested good and no leaks detected.

Near Jacob Ln, San Marcos, TX 78666
Al R.

Al R.

MICROWAVE WHIRLPOOL WOC54EC0HS00 Arrived to inspect wall oven temperatures.Used my temperature sensor and unit was calibrated to exact temperatures.Customer satisfied with findings.Unit works as designed.Job complete

Near Cypress Springs Way, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and installed new start relay. Found compressor locked up. Compressor, filter dryer, and process stub will need to be replaced to complete repairs. Office will need to set return appointment for two hours.; ordrng 1 SF8404 (STUB) and 1 W10843121 (drier-tube) and 1 W11092625 (compressor)"

Near FM 969, Bastrop, TX 78602
Thomas L.

Thomas L.

DRYER WHIRLPOOL WGD7000DW3 Arrived on site for no heat condition. Tested unit to find that it has a failed flame sensor switch. It doesn’t let the igniter stay on long enough to reach sufficient temperature to open the gas valves.0553 ; ordrng 1 WP338906 (sensor)

Near Shoals Pkwy, Burnet, TX 78611
Tyler B.

Tyler B.

OVEN MAYTAG MEW9630FZ03 Arrived on site for unit that broke glass in self clean. Found inner glass shattered in to oven. Outer was good. Mid glass had broken glass inside. Replaced mid and inner glass and tested good

Near Brittlyns Ct, Austin, TX 78730
Lou S.

Lou S.

COOKTOP KITCHENAID KGCU463VSS01 "arrived on site to inspect cooktop Ignitors arcing when not in use. Upon further inspection, I tested all four burners and all four operated as designed. When I turned the front left burner on low/simmer, the back two Ignitors would arc. I tested the spark module and it was good as was the valve Ignitor switches. I found that the back burner Ignitor was sensing that the flame was not on even when the valve was in the off positionI removed and replaced the back left burner Ignitor with one from my van stock (W10833887) and tested the burners. All burners are functioning as designed. No gas leaks detected during service, job completed."

Near Arrowfeather Pass, Leander, TX 78641
Dylan  T.

Dylan T.

DRYER WHIRLPOOL MEDC465HW0 Arrived on site customer complaint was unit was making a loud squeaking noise unit needs a new pulley and maybe rollers; ordrng 1 3397590 (sub 349241t) and 1 691366 (idler pulley)

Near Patricia Dr, Hewitt, TX 76643
Paul R.

Paul R.

DRYER MAYTAG MEDB725BW0 "Arrived onsite for the dryer not heating. I checked stored error codes and found an F4E4, F3E6, & F4E3 stored error codes. I found the voltage to the unit at 241VAC & I found the air flow good. I tested further and found the heating element open. I replaced the element and tested the unit. The unit is working as designed. I tested the moisture sensor circuit and found it working as designed. Call complete."

Near N Saddle Ridge Dr, Cedar Park, TX 78613
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for defrost failure repair. Removed evap cover and replaced thermistors. Replaced control to confirm repair. Also set to 8hr defrost. Customer asked about compartment in back of fridge that is the air filter. Noticed veggie drawer filter was missing as well. We’re not given to cust by installers. Ordering 2 air filters and filter housing to bring with door replacement ; ordrng 2 W10311524 (air filter)s and 1 WPW10408747 (housing)

Near Capora Way, Round Rock, TX 78681
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for “door not latching” complaint. Inspected unit and found door latch faulty and sprung. Removed and replaced door latch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Crystal Stream Pass, Austin, TX 78723
Scott  M.

Scott M.

REFRIGERATOR LG LFX25991ST "Arrived on site ,replaced fan motor and mullion . Error code went away . Control wasn’t needed . No water leaks detected at time of service . Job complete ."

Near Highland Terrace W, Austin, TX 78731
Andy  B.

Andy B.

RANGE FRIGIDAIRE FGGC3047QSB Arrived on site to install previously diagnosed part. Started to disassemble unit and found new part damaged. Ordering new valve. ; ordrng 1 5304505690 (valve) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Chipotle Pass, Spicewood, TX 78669
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFI2269VEB6 "Arrived on job for fridge not draining, upon inspection we found the drain line clogged with ice, we steamed all the ice and removed it and checked lines which all worked.

Near Pedernales Dr, Kyle, TX 78640
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on job for fridge not cooling, upon inspection of the compressor we found the start device was not attached, after insertion of the start device the compressor began to run normally. We continue to monitor the temp which dropped correctly. Complete"

Near Mission Hill Run, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not drying. Test unit and found unit working as designed advised customer to use rinse aid to help unit dry better job complete.

Near S IH 35 Frontage Rd, Austin, TX 78747
Scott  M.

Scott M.

REFRIGERATOR MAYTAG MBF2258DEM00 "Arrived on site for fridge leaking . Found drain tube clogged up . Replaced drain tube . Steamed out drain . Water is draining properly now . No water leaks detected at time of service . Job complete .

Near Mission Ridge, Austin, TX 78704
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and inspected washer and found that during a spin cycle what plate and basket are spinning at different rates independently of each other. Attempted to remove wash plate to inspect hub and it will not separate. A new washplate, and hub will be needed, Will also bring back gear case if needed. wash plate will need to be broken off. No water leaks from connections at time of service.; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase)"

Near Kothmann Rd, Dripping Springs, TX 78620
Kevin B.

Kevin B.

REFRIGERATOR LG LFX31945ST/00 "Arrived on site and found both sections are warm, removed rear panel and inspected compressor and found it is running. Compressor is failing and will need to be replaced. A new control board will also be needed, refrigerator is prior to 2014. ordrng 1 4J00977P (ACCESS VALVE) and 1 ADH73150210 (UV DRIER) and 1 EBR73093617 (CONTROL) and 1 SEALEDSYSTEM and 1 TCA38091801 (COMPRESSOR)"

Near Windmill Dr, Dripping Springs, TX 78620
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFC150M0EW2 Arrived onsite for unit with f9 error. Found house wiring and junction wiring correct. Replaced control and tested good. Unit cooking and baking

Near Hill St, Round Rock, TX 78664
Kevin B.

Kevin B.

WASHER WHIRLPOOL CET9100GQ0 "Arrived on site and found F 70 error code showing on display, replaced control board and user interface diagnosed by previous technician and confirmed harness connecting them is good. Error code would still not clear, spoke with commercial tech line, this type of stackable has two power cords one 120 V for the washer and UI and another 240V cord that only powers the dryer heating and control. User interface showing power is deceptive and appears dryer should be running but it is actually not getting power. Found breaker is tripped after correcting dryer is working properly, job complete"

Near Bonham Ranch Rd, Dripping Springs, TX 78620
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for strong gas odor during operation. The Mrs. explain to me that the left rear burner was being used when the odor was detected. All burners are operating properly at this time.

Near La Dera Dr, , TX 78628
Paul R.

Paul R.

WASHER WHIRLPOOL WFW86HEBW0 "Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the inner door, strike, and control panel. I ran the machine thru the auto diagnostics cycle and the unit worked as designed. Call complete."

Near Billingham Trail, Austin, TX 78717
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH53520CS7 Arrived onsite onsite for unit door not closing.found interlocks broken. Replaced and tested good. Unit working and heating

Near Kate Ln, Austin, TX 78750
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSSC42QVS03 "Arrived on site and inspected refrigerator and found driveshaft has dropped and is no longer making contact with ice bucket. Replaced shaft and ice will now dispense problem. No water leaks from connections at time of service, job complete"

Near Feritti Dr, Austin, TX 78734
Andy  B.

Andy B.

DISHWASHER JENN-AIR JDTSS245GX0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Vista View Trail, Spicewood, TX 78669
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFG550S0HZ1 "Arrived on site for “not cooking per times called for” complaint. Inspected unit and found temps not reading correctly. Sensor is off. Ordering new sensor. No leaks detected, at time of service.; ordrng 1 W10833885 (sensor)"

Near Day Camp Ln, Austin, TX 78754
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site , ran diagnostics got latch error code . Replaced door latch . Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete ."

Near Gonzales St, Austin, TX 78702
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for dishwasher for top rack wheels broken and burning smell. Inspected unit and work area. Found guide wheel had broken off from adjuster and rack pivot melted. Found right stopper missing. Found unit not leveled and door rubbing left side of tube. Removed rack adjuster and installed new. Installed pivots and rack stopper. Leveled unit, tested rack and door operation. Performed diagnostics mode and found fault code F5-E1, due to unit being unleveled. Monitored test cycle operation and tested heater at end of test cycle. All tested good, no water leaks detected. Spoke with customer on running cleaner though unit and user care guide."

Near Thoroughbred, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site ,replaced console and control. Ran calibration and diagnostic wash . All checked normal . No water leaks detected at time of service . Job complete ."

Near Ogden Dr, Austin, TX 78733
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for no cool in fresh food ran diagnostics test 3 Evap fan not running,per customer prev company already installed ne wins motor. Removed cover found fan motor not running,checked harness connection found broken wire entering liner harness ran wire that sends voltage to fan motor.

Near Mission Ridge, Austin, TX 78704
Richard P.

Richard P.

DRYER WHIRLPOOL WED4950HW0 Arrived onsite for the dryer that was not working properly. Found the vent hose in the wall was clogged causing blowback. Advised customer to get someone to unclog the vent tube in the wall. Dryer is working to manufacturer’s specs. Complete.

Near Clyde St, San Marcos, TX 78666
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for gas smell. Test unit and could not find gas leak. Had unit on with gas for 40 minutes no gas smell at all. Called techline and got file number and Sr#7726611357.

Near Nautical Loop, Kyle, TX 78640
Dylan  T.

Dylan T.

DISHWASHER AMANA ADB1100AWB

Near E 14th Ave, Belton, TX 76513
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to inspect unit that does not heat properly. Tested unit to find it was heating 13° to high. Enter diagnostics and corrected temperature difference.

Near Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBC101KBL06 Arrived on site to test unit for unit not heating. Turned broiler on and element getting nice and red. Turned bake on to 350 and unit got to 350. Could not duplicate the problem at this time.

Near Foothills Dr, Dripping Springs, TX 78620
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "arrived on site to inspect refrigerator lights not working and the open door sensor won’t turn off. Upon further inspection, I found the unit with no lights on. I placed the unit in diagnostics and tested the lights in both the RC & FC and the lights operated. I found the left RC door hinge cover was badly damaged and the reed switch was not able to read the door being open or closed. I removed and replaced the reed switch and cover and tested unit operations and the lights come on and the door open signal turned off. No water leaks observed during service, job completed."

Near Chardonnay Crossing, Leander, TX 78641
Paul R.

Paul R.

WASHER MAYTAG MHW5630HW0 "Arrived onsite for the washer not draining. I found the washer full of water when I arrived. I checked stored error codes and found an F9E1, F0E2, & F5E3. I ran service test 4 and found the drain pump running but not pumping water correctly. I found two small pads between the basket and tub covering the drain hole out of the tub. I removed the pads and tested the unit in test 3 then 4. The unit drained the water properly. I ran service test 12 and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. I explained to ms that all small items needed to get washed in a net to prevent this from happening

Near Lobelia Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KXW9748YSS0 Arrived on site to test unit for light bulb burning out. Replaced sockets and light bulb test unit and unit test good job complete.

Near Racing Oak Loop, San Marcos, TX 78666
Al R.

Al R.

OVEN WHIRLPOOL WFC310S0ES3 Arrived to install previously ordered part.Removed and replaced the control.Reassembled and unit tested as designed.Unit now heating properly.Job complete

Near Pfluger Farm Ln, Pflugerville, TX 78660
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite form customer complaint of no water dispensing out of front. Found full bin of ice. Tested both paddles using ice dispenser connections side of UI. Both work. Found UI faulty. Ordering UI.All water connections were dry at time of service.; ordrng 1 W11284720 (panel-ui)

Near Cliffbrake Way, Georgetown, TX 78626
Joseph C.

Joseph C.

WASHER MAYTAG MVWX700XL2 "Arrived on site for “not completing cycles and wet clothes” complaint. Inspected unit and found faulty drain pump. No leaks detected, at time of service.

Near Larkwood Dr, Austin, TX 78723
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site and found 45 degrees in fresh food, 27 degrees in freezer, no error codes on test 56, test 57 and 45 passed. Spoke with LM hey small refrigerant leak was likely caused when fresh food thermistor was replaced. Will need to bring back Fresh food evap, compressor, drier stub, UV drier to correct issue.; ordrng 1 8201675 (compressor) and 1 NEEDSAUTHO and 1 SEALEDSYSTEM and 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 WPW10608485 (evaporator), states that autho needed"

Near Garlic Creek Dr, Buda, TX 78610
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to diagnose a dishwasher not drying dishes properly. Performed diagnostics and found no error codes present. Ran diagnostic cycle and found large amounts of suds present. Unit was running properly but oversudsing. Advised customer on settings to increase the quality of their drying. Advised to run the hot water before, constantly using rinse aid, and using all the high heat settings. Due to the high amount of suds recommended running a dishwasher cleaner as well.

Near Wearyall Hill Ln, Pflugerville, TX 78660
Robert J.

Robert J.

OVEN KITCHENAID KOCE500ESS05 "Arrived on job for oven not keeping temp, upon testing we found the element was working as well as getting correct voltage, we tested sensor and calibrated which all worked correctly, Voltage in relay on control was intermediately working.Office to reschedule.; ordrng 1 W11179310 (CNTRL)"

Near Oak Bluff Trail, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD618ESS01 "Arrived on site for ice build up in freezer. Found ice forming on left side wall,found gasket not sealing to cabinet. Remolded freezer door gasket checked door seal good"

Near Chloes Bloom Bend, Austin, TX 78738
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for the icemaker leaking upon inspection found ice maker assembly was broken and dangling. Replaced ice maker assembly with new. Tested good no leaks detected. Complete

Near W Hutchison St, San Marcos, TX 78666
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRB119WFBM01 Arrived onsite for customer complaint of bottom mount refrigerator RC door damage. Confirmed damage. Removed and replaced door and handle. Reassembled. Door sits well to cabinet. No other issues found.

Near Adams St, Georgetown, TX 78628
Richard P.

Richard P.

WASHER WHIRLPOOL WFW6620HC0 Sr# 7726605065 arrived on site for washer not working properly. Customer stated washer was continuing to tumble with one min left on timer. Would continue tumbling for twenty min or more. Customer would have to manually turn off washer. Note that wrinkle prevent was not selected. Customer noted a humming noise that continued throughout the wash cycle. Ran diagnostics and found no error codes. Ran quick cycle But did not experience the tumbling situation but did hear the humming noise during the wash cycle. Called tech line and they stated they would place the washer in product review for the engineering department to determine what to happen next.

Near San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site to install parts from prev diagnosis. Installed updated control,shaft and button bin. Tested water dispenser good water flow,tested ice dispenser good.

Near Grafton Ln, Austin, TX 78737
David  Z.

David Z.

WASHER MAYTAG MHW5630HW0 "F0E2, F0E5. Arrived on site to diagnose a washer that was leaving blue stains on clothes. Found error codes F0E2 for over suds and F0E5 for off balance load. Removed dispenser drawer and found detergent buildup under the drawer. Replaced dispenser and advised customer to also reduce usage a little and possibly switch brands / change temp settings to help dissolve better. No water leaks found at time of service. Call complete."

Near Galacia Dr, Austin, TX 78759
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ "Arrived on job for fridge not filling up water, water filter was clogged, instructed customer on proper use and replacement. Complete"

Near Maroon st, New Braunfels, TX 78130
Al R.

Al R.

RANGE WHIRLPOOL RF362LXTB Called Whirlpool safety Team and spoke with ADAM. Advised him of my findings.Adam spoke with the customer

Near Mangan Way, Pflugerville, TX 78660
Dylan  T.

Dylan T.

REFRIGERATOR KENMORE 10650023211 Arrived on site customer complaint was icemaker bucket was broken need to order the correct part and get customer reschedule; saved tckt

Near Dorothy Jane Dr, Killeen, TX 76542
Lou S.

Lou S.

REFRIGERATOR LG LMXS30796S00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the right RC window door latch and tested. Door latches as designed. No water leaks observed during service, job completed."

Near Brenham Ln, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for water leaking and frost in freezer. Checked door seals good,ran diagnostics found ice box fan not running,removed cover found ice blocking fan blade in motor,removed ice ran ice box fan good,reassembled u it ran diagnostics all test passed,checked door seal good,ice box fan running."

Near Brentwood Dr, Austin, TX 78737
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW "Arrived on job for washer making noise, upon inspection we found the basket was spinning a little off from the axis, during spin we heard a strained effort from gear case area , ordered parts needed.; ordrng 1 W10586077 (basket) and 1 W10870913 (gearcase)"

Near Comal Ave, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishwasher not drying dishes. Inspected unit and work area. Performed diagnostics mode, found no fault codes. Monitored test cycle and checked amp draw to heating element. Found heater drawing 6.5 amps. Found rinse aid container empty. Spoke with customer on user care guide. All tested good, no water leaks detected."

Near Gilded Crest Dr, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer showed me some ice cubes that were half formed. I tested temps in the FC=09 degrees. Using my jumper wire, I tested the ice maker at points T-H and it operated as designed, but very little water was dispensed into the tray. I removed and replaced the valve and retested and the ice maker is operating as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Schefer St, Leander, TX 78641
Robert J.

Robert J.

RANGE JENN-AIR JGRP436WP02 "Arrived on job for oven not holding temp, upon talking to customer we found the igniter had not been reigniting to keep the temp, we changed out the igniter and retested, screws were cross threaded in the manifold, we put together the oven with screw and ordered parts to replace whole manifold assembly. Testing passed. Office to reschedule to replace screws ; ordrng 1 W10311335 (burnr-brlr)"

Near Kuehler Ave, New Braunfels, TX 78130
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to inspect ice maker and dispenser issues.Customer advised he hasn’t changed the water filter since he purchased he unit due to his water softener.I removed the filter and unit began dispensing water at full flow and water filled the ice maker.All water lines were dry at the time of service.Job complete

Near Kolbo Dr, Round Rock, TX 78665
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW4855HW1 Found noise is coming from pulley that is hitting bowed pulley cover. Office to locate part and reschedule with customer .; ordrng 1 W11409708 (COVER)

Near Co Rd 139, Burnet, TX 78611
Clif L.

Clif L.

WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose a washer that is making unusual noise. Tested unit and found loose pulley mounting nut. Tightened nut and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near KLBJ Rd, Smithville, TX 78957
Joseph C.

Joseph C.

OVEN KITCHENAID KODE300ESS02 "Arrived on site for “timer alarm shuts off, after 3 or four beep cycles” complaint. Spoke with Dave, at techline about recurring issue. Received SR number(7726608700). Warranty company will contact customer."

Near Herzog St, Austin, TX 78723
Andy  B.

Andy B.

OVEN KITCHENAID KODE300ESS00

Near Vista View Trail, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for no cool in fresh food. Ran diagnostics fan motor in fresh food intermittently working,removed cover found movement on harness fan would power off motor,removed harness found broken pin on harness.

Near Wandering Way, Spicewood, TX 78669
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFE525S0HS0 Arrived on site for “door will not close” complaint. Inspected unit and found hinges bent. Removed and replaced door hinges. Tested unit. Unit is performing as designed. Frame is bent. No other repairs can be made to frame. Unit is performing as designed.

Near James Carter Jr. St, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Arrived on site for faulty controls. Installed a new main control and ui,powered unit on compressor powered on and stayed on u it cooling down correctly"

Near Rocky Ridge Trail, Austin, TX 78737
Dylan  T.

Dylan T.

REFRIGERATOR KITCHENAID KFIS29BBMS03

Near Grove Rd, Gatesville, TX 76528
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site for door replacement. Removed and replaced door and UI, once done. Customer pointed out small dent on top of door. Wants another door.; ordrng 1 CNOTE (OFFICE RS) and 1 LW11034290 (dor-fip) and 1 W11330486 (UI)"

Near Hadle Cove, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSF705HPS00 "Arrived on site for no leds in fresh food. Found side and upper leds not powering on,replaced led control,powered unit on all leds powering on unit working as designed"

Near Beachmont Ct, Austin, TX 78739
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5700XW0 "Arrived on site for unit not stopping fill on cold side. Tested board and was good, unit will need valve to complete. Fills, press pause and keeps filling, and 1 W11168740 (valve)"

Near N Scout Island Cir, Austin, TX 78731
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8500DC2 "arrived on site to inspect washer not spinning. Upon further inspection, I spun the basket by hand and it moved freely. I placed the unit in diagnostics showing error codes F9E1, F9E2, F0E5 & F0E2. Cleared he codes and continued with testing. When I pressed start, the unit shut down. I tested in manual test mode and tested the drain pump and it barley pumped out any water. I tested the unit on a high spin and while spinning I turned the drain pump on and large amounts of soapy water would come out of the drain hose at the drain pipe in large spurts. Using my wet vac, I removed the drain hose that goes from the tub to the drain pump and drained approximately one gallon of water that had a lot of suds in it. Due to the unit not draining, I am ordering the drain pump, drain hose from the drain pump to the exterior drain hose and the exterior drain hose. No water leaks observed during service.; ordrng 1 W10622692 (hose) and 1 W10876600 (drain pump) and 1 W11244

Near Wire Rd, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDTSS245GX0 Arrived on site to test unit for upper track broken. Found left track broken replaced track test unit and unit test good job complete.

Near Thomassen Ranch Rd, Dripping Springs, TX 78620
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8040DW1 Arrived on site to diagnose a washer that is not cleaning properly. Tested unit and found washer not registering load size is properly. Re-calibrated washer and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Kc Dr, Bastrop, TX 78602
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL KEHC309JSS05 Arrived on site to install previously diagnosed parts. Found that control his also failed.

Near Squires Dr, Lakeway, TX 78734
Richard P.

Richard P.

REFRIGERATOR AMANA ASI2575GRS01 "Arrived onsite for the refrigerator freezer section having ice buildup. Found frost buildup on the top side of the freezer door and inside freezer. Replaced entire freezer door, gasket is now sealing properly and door is aligned. Complete."

Near Mary Max Cir, San Marcos, TX 78666
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite to replace the doors with rust. I replaced both RC doors and the FC door. I tested all functions of the unit and it is working as designed. Call complete.

Near Diego Dr, Round Rock, TX 78665
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDHB01 Arrived to inspect loud noises from refrigerator.Ran diagnostics test mode to test all aspects of the unit and unit tested as designedAll water lines were dry at the time of service.Job complete.

Near Wind Valley Way, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for no ice. Removed icemaker found icemaker tray warped and broken wires to fill tube heater,replaced filter use heater reinstalled icemaker,ran diagnostics icemaker not responsive,installed a new icemaker ran diagnostic all test passed,ran fill test passed icemaker

Near Rose Grass Ln, Spicewood, TX 78669
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and found currently refrigerator is operating normally. Twice this month customer experienced the ice and water dispenser not working But dispenser lights are on, lights in the interior are off, and refrigerator is not running. Inspected pantry user interface and found blue wire is pinched, but not severed. No visible damage to harness between pantry door and refrigerator cabinet. Spoke with tech line and they recommended replacing pantry user interface, door, and harness between door and refrigerator cabinet.Door W10815668"

Near River Run, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for customer complaint of dishwasher dripping water on floor recurring issues. Contacted WPL Techline Kathy SR#7726189313 and advised to take a tank temperature after purging hot water. Found tub temperature at 80F. Tested water temperature at faucet and found 90F. Advised customer that temperature needs to be at minimum 120F in tub. This is what is causing condensation in venting area. Customer will adjust temperature at water heater. No other issues found. All water connections were dry at time of service.

Near Rockport St, Georgetown, TX 78633
Thomas L.

Thomas L.

MICROWAVE GE JVM3160RF5SS Arrived on site for no heat condition. Removed and replaced open high-voltage system components. Unit now heat properly.

Near E Pecan St, Burnet, TX 78611
David  Z.

David Z.

WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose washer leak coming from washer. Performed diagnostic and found water leak coming from hot water hose on hot valve. Removed hot water hose and found folded o ring. Reseated o ring and attached hose. Retested unit and all is working as designed. No water leaks found at time of service. Call complete.

Near Copper Creek Dr, Austin, TX 78729
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site to diagnose an icemaker not producing ice. Performed diagnostics and could hear the existing icemaker clacking and not cycling. Recommended new icemaker Replaced icemaker and harness and retested. On install unit filled and cycled. All is working as designed. No water leaks found at time of service. Call complete.

Near Magic Mountain Cove, Round Rock, TX 78681
Lou S.

Lou S.

DRYER MAYTAG MED3100DW0 "arrived on site to install previously diagnosed and ordered part. Due to the air duct vent area being rough and tearing clothing, I removed ad replaced the air duct and tested. Unit is operating as designed. No lint observed during service, job completed."

Near Sierra Mar Loop, Leander, TX 78641
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven getting error F8-E0, cooling blower error. Performed diagnostics mode and verified fault codes. Found blower error. Tested components activation and found fan not starting intermittently on low speed. Gained access to cooling blower and removed failed blower and installed new. Tested heating operation. All tested good."

Near Council Springs Pass, Leander, TX 78641
Richard P.

Richard P.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived onsite for the oven. Found oven was out of level, adjusted front feet and back feet oven is now level."

Near San Marcos, TX 78666
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH31017AS0 Arrived on site to repair unit that does not operate. Removed and replaced failed three wire door switch. Unit now operates correctly.

Near Possum Trot, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site for intermittent cooling failure and still dripping water from dispenser. Measured temperature in FC at 3°. Measured temperature in RC and found high temperatures. Checked deli control. Inspected RC evaporator and found major ice buildup. Performed diagnostics mode and found UI not responding as designed. Found RC sensor opener. Found service pointer W11092686D and S16360 code to cover labor only. Will need to replace UI and RC evaporator assembly .. Spoke with customer on defrosting unit and had defrost waiver signed. Customer stated that they will call to schedule appointment. ) and 1 W11087438 (EVAPORATOR RC) and 1 W11330971 (UI)

Near Venezia View, Leander, TX 78641
Andy  B.

Andy B.

ICE MACHINE WHIRLPOOL KUIC15PHZS0 Arrived on site for ice machine not going into clean cycle and leaking. Tested and inspected unit and found failed control and unit is leaking at water filter housing.. No water leaks present at time of service.; ordrng 1 W11266112 (housing)

Near Rivercliff Dr, Spicewood, TX 78669
Dylan  T.

Dylan T.

FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site customer complaint was freezer wouldn’t cool found that it was a defrosting cannot get the back wall off also need to order defrost heater; ordrng 1 W10316428 (heater)

Near Elbert Ln, Harker Heights, TX 76548
Joseph C.

Joseph C.

DISHWASHER MAYTAG MDB4949SHB0 "Arrived on site for “unit not washing dishes” complaint. Inspected unit and found motor harness barely plugged into control. Reinserted harness. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Wickham Ln, Austin, TX 78725
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSF705HPS00 "Arrived on site for no leds in fresh food. Found side and upper leds not powering on,replaced led control,powered unit on all leds powering on unit working as designed"

Near Beachmont Ct, Austin, TX 78739
Paul R.

Paul R.

VENTHOOD UNKNOWN WVU37UC6FS0 Arrived onsite for the vent hood with poor air suction. I tested the blower and found it working as designed. Ms hadn’t cleaned the filters so that we could see where the unit was sucking and there was an obvious grease circle in the left filter directly under the blower. I tested the suction with a paper towel and there was none under the right filter. There was plenty of suction under the left filter to hold the towel. I took pics of the grease stain on the filter. Ms has a 5 burner gas cooktop under the hood with the front right burner being the large burner that she uses the most and she stated that the grease and smoke is not getting drawn thru the hood but is escaping the hood and getting to the cabinets above the hood. I called techline and spoke with Rich and explained my findings. Rich stated there is nothing we can do to repair this because it’s the design of the hood. File# 7726610657.

Near Parke Field Pass, Cedar Park, TX 78613
Lou S.

Lou S.

COOKTOP WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven no heating. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. After approximately 12 minutes, the unit had not reached 150 degrees. I opened the door and the unit was warm, but by this time it should’ve been at preheat temp. I am ordering the main control, UI panel and sensor and office to schedule return service due to technical issues with ordering site. ; ordrng 1 W10859573 (sensor) and 1 W11261167 (CNTRL-ELEC) and 1 W11296171 (CONSOLE)"

Near Honeywood Dr, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "arrived on site to perform sealed system repair. Prior to repair noted sealed system has been replaced several times and tech line has been called about a restriction. Checked pressures on unit and found low side pulled into deep vacuum and high side had unusual pressure as well. Contacted tech line after finding dark oil, from compressor burnout, in refrigerant lines. Spoke with T.J. and informed him of multiple repairs and findings today. He deemed unit unrepairable due to contaminated and restricted system. Office to contacts extended warranty and advise them of tech lines decision.File# 7726606152;

Near Old Windmill Rd, Bastrop, TX 78602
Paul R.

Paul R.

DRYER WHIRLPOOL WED6200SW1 Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the inlet thermistor and tested the unit. The unit is working as designed.

Near Squaw Valley Ln, Austin, TX 78717
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRS588FIHZ0

Near Keathley Dr, Lorena, TX 76655
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW3 Arrived onsite for dealer complaint of top load washer run ring broke and tub bouncing around. Found suspension warn and tub ring broken. Removed and replaced tub ring. Reassembled and tested. No other issues found.

Near W Rancier Ave, Killeen, TX 76541
Thomas L.

Thomas L.

REFRIGERATOR KENMORE 106.5110211 Arrived on site to find that the previously installed ice guide was out of place. Not sure how it happened but I reinstalled it and all operations are normal and all water connections are dry.

Near Highland Bluff Dr, Georgetown, TX 78633

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