We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Austin, TX 78717
Kimo
Job Details: 02/02/2023
Arrived on site for a wall oven the lost power after a self clean cycle. Upon inspection I found that the thermal fuse showing open. This will need to be replace to complete call. I am ordering the fuse and the office to reschedule. ; ordrng 1 WPW10545255 (FUSE-THRML)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Kimo
Job Details: 02/02/2023
Arrived onsite for a DW that is leaking from underneath. Upon inspection I found the leak coming from the heating element bushing. I also found that the tub was rusting along with the inner door. I am ordering the tub and the door to be replaced. Office to reschedule.; ordrng 1 W11559689 (DOOR-INNER) and 1 W11409866 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB00
Near Buda, TX 78610
Kevin
Job Details: 02/02/2023
"Arrived on site and inspected refrigerator and found new ice production, found wiring on bottom of freezer door is broken, took a picture. A new freezer door will be needed to correct the issue; ordrng 1 LW11089021 (Freezer door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Georgetown, TX 78626
Kimo
Job Details: 02/02/2023
"Arrived onsite for a DW with door that is hard to open. I replaced the hinges and tested the unit and found no charge. I am ordering springs, links, and Friction pads.. office to reschedule. ; ordrng 2 WP8270020 (SPRING)s and 2 8194001 (LINK)s and 2 WP8268961 (Friction pads)s"
We serviced a
KITCHENAID OVEN
Model KODC304ESS01
Near Austin, TX 78759
Scott
Job Details: 02/02/2023
Arrived on site for oven making a rattling noise during baking . Found upper fan failure . Ordering upper blower . Set return ; ordrng 1 WPW10176670 (Upper blower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Marcos, TX 78666
Kevin
Job Details: 02/02/2023
"Arrived on site and replaced control, you are, plug harness, and thermistor. Refrigerator will still not begin A manual defrost cycle. Defrost heater and evaporator harness will still be needed to complete repair; ordrng 1 W10242409 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Round Rock, TX 78665
Vincent
Job Details: 02/02/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complain was it was still freezing up in the refrigerator chamber. I inspected union and found frost buildup on the evaporator cover. I advised customer we will have to replace the thermistor and that the refrigerator will have to be defrosted. I spoke to CS and we will replace the thermistor at no charge to CX. Returning tech to properly level unit. No leaks where observed during service. ;
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Driftwood, TX 78619
Leonardo
Job Details: 02/02/2023
Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Will return with sump and motor office to reschedule ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Elgin, TX 78621
Joe Z
Job Details: 02/02/2023
Arrived onsite for broken agitator. Upon arrival found that agitator has failed. Need to order agitator components and return with prescreened parts as well. Office to reschedule ; ordrng 1 W11418231 (Agitator plate) and 1 W11596047 (Screw) and 1 285825 (Cam) and 1 W10715784 (Cam retainer)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS
Near Elgin, TX 78621
Joe Z
Job Details: 02/02/2023
"Arrived onsite for no power to Unit and right front burner not heating correctly.Upon arrival inspected unit and found UI is dark and not operating. Test cooktop and all burners operate. Removed back panel to gain access to control. Found blown L1 wire at terminal block and found right front infinity switch is charred. Need to replace right front infinity switch and harness. Ordering right front infinity switch and harness. Also ordering control, and terminal block to have on hand. Office to reschedule ; ordrng 1 WP3149400 (Right front infinity switch) and 1 W11532661 (Harness) and 1 W11567368 (Control) and 1 WPW10245259 (Terminal block)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Salado, TX 76571
David Z
Job Details: 02/02/2023
"Arrived on site to diagnose refrigerator with dim lights, and icicles coming off icemaker. Per SP W11606409, replaced all light modules to resolve the dim lights. Icemaker looks like it had a crack in the mold, allowing some dripping to occur. Ordering new icemaker. Office to schedule when available. ; ordrng 1 W11579388 (Icemaker)"
We serviced a
GE DISHWASHER
Model GDF510PGD2BB
Near Temple, TX 76502
David Z
Job Details: 02/02/2023
"Arrived on site to diagnose dishwasher which is not draining. Unit also overfill and runs out the door. Flood switch is not working properly, allowing unit to flood. Drain pump is loud and intermittently works. Gaskets are good, unit is just running overfilled. Ordering drain pump and flood switch to resolve. Return visit set for 2/7.; ordrng 1 WD21X10519 (Flood Switch) and 1 WD19X25187 (Drain Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near West, TX 76691
Tyler
Job Details: 02/02/2023
Arrived on site for refrigerator with malfunctioning LEDs. Upon arrival confirmed issue and found control within module failing and replace module. Also found right side door gasket broken and needing replacement. and rescheduled customer for 020 623 to complete repairs with new gasket; ordrng 1 W10830055 (gasket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Georgetown, TX 78633
Gerry C
Job Details: 02/02/2023
"Arrived to inspect no cool. I found the process stub joint at the compressor had failed and was able to get visual confirmation via leak test solution. I pressurized the system after the repair and found no additional nitrogen leaks at 120psi. During inspection, I found the RH RC door gasket at 60% of the inner gasket sealing area had rolled over and was not making contact with the right side of the RC door opening, at the cabinet. Tabs on the gasket were tearing and will need to be replaced under our warranty. I vacuumed the system after monitoring for 20 minutes and seeing no pressure drop, I charged with the MFG prescribed refrigerant charge and tested. I found the compressor did not display the expected refrigerant flow, detected by thermal camera. In the compressor test mode, the three way valve appeared to not open as well. Due to the low side leak, I suspected the compressor had sustained damage and should be replaced. The three way valves operation was suspect as well and will be ordered, no leaks observed during service. Office to contact the customer to arrange return service. ; ordrng 1 W11592009 (Compressor Kit) and 1 W11594657 (Valve)"
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS24JL00
Near New Braunfels, TX 78132
Andrew
Job Details: 02/02/2023
Arrived on site to test unit for no heat. Customer currently has no power due to freeze. Unable to test unit. Recommend returning with prescreened mag and cap. Ordering precautionary parts. Office to reschedule. ; ordrng 1 W11199545 (Filter board) and 2 W11580028 (Fuse)s and 1 W11486781 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Hillsboro, TX 76645
Tyler
Job Details: 02/02/2023
Arrived on site for range not heating properly. Upon arrival confirmed complaint but found no errors in diagnostics. Found after running unit at 350? that the thermostat was registering it was hotter than it should be in oven and not allowing unit to heat fully. Replaced oven sensor and found unit working as designed. Call complete ; ordrng 1 Cnote (Sensor used from truck stock)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Clifton, TX 76634
Tyler
Job Details: 02/02/2023
"Arrived on site for washer not completing cycles. Upon arrival confirm complaint and found the following error codes a diagnostic: F7e4, f6e3. After trying to disassemble the washer I found the rotor screw stripped and worn down on the rotor not allowing the rotor to be removed. Also found signs and indications that the slider and clutch are failing underneath the router. Will need office reschedule once the following parts availability is known along with previously sent parts go make W11195971 stator, W11027980 screws (6x), W11260238 rotor. ; ordrng 1 W11195971 (Stator) and 6 W11027980 (Stator screws)s and 1 W11260238 (Rotor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near New Braunfels, TX 78130
Andrew
Job Details: 02/02/2023
Arrived on site and installed previously diagnosed light switch and stop. Found upper pan front broken preventing proper closing and opening of door. Recommend replacing upper pan. Ordering pan front as a precautionary. Part showing out of stock. Office to reschedule. ; ordrng 1 W11387053 (Upper pan) and 1 W11336585 (Pan front)
We serviced a
WHIRLPOOL OVEN
Model JGRP436HL01
Near Austin, TX 78741
Matthew
Job Details: 02/02/2023
Arrived onsite for left selector knob not functioning. Upon arrival inspected unit. Found inner working of knob failed and is stuck In UI assembly. Ordering knob and UI. Office to reschedule. ; ordrng 1 W11492283 (Interface)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Leander, TX 78641
Maurice R
Job Details: 02/02/2023
"Arrive on site to install previously diagnosed parts. Installed the wiring harness, could not test the unit due to no power
We serviced a
GE REFRIGERATOR
Model GSH25JSTASS
Near Austin, TX 78745
Matthew
Job Details: 02/02/2023
Arrived onsite for refrigerator not turning on after power outage. Upon arrival inspected unit. Found interior lights on however UI not illuminated or responsive. Compressor and condenser fan not powering on. Supply voltage is good.
We serviced a
JENN-AIR OVEN
Model JJW8430DDS
Near Austin, TX 78732
Leonardo
Job Details: 02/02/2023
Arrived on site to test unit for upper oven broiler staying on when baking. Found bad control board
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near New Braunfels, TX 78130
Andrey
Job Details: 02/02/2023
"Arrived on site to test unit for constant fill, tested unit found pressure switch not sensing water in tub and valve corrosion causing valve to weep, replaced parts, tested unit through quick wash cycle, cycle completed with no issues, unit is running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78681
Vincent
Job Details: 02/02/2023
Arrived on site to install parts previously diagnosed. Installed new icemaker and fan and tested. Unit is now operating as designed. Advised customer to allow 24 hrs for it to start making ice. No leaks where observed during service.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Elgin, TX 78621
Joe Z
Job Details: 02/02/2023
Arrived onsite to install previously ordered parts. Replaced drain pump and control board. Test unit and unit is operating as designed. No leaks present at this time. Job complete .
We serviced a
GE MICROWAVE
Model JKP90SP3SS
Near Georgetown, TX 78628
Lou
Job Details: 02/02/2023
"Arrived on site to inspect microwave with the door closed and the light comes on and turntable begins to turn. Upon further inspection, I tested the unit and found when I close the door, the interior light turns on and the turntable begins to turn without pressing any keys on the control. I barely pressed in on the door latch and the light would tuen off and the turntable would stop. I tested the switches and found them bad. I removed and replaced the three switches and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS03
Near Leander, TX 78641
Gerry C
Job Details: 02/02/2023
"Arrived to inspect temperature issue. I set the unit to the industry standard of 350 and selected the standard preheat vs rapid, to ensure a true temperature test. The unit claimed preheat at 289 and continued to climb to 308 and then declined to 290. The unit then cycled at 379, 348, 392, 338, 396. I induced a -15 offset, retested and the unit averaged within MFG acceptable limits and operates as designed. No further adjustment or repair required.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8FTEXSB01
Near Austin, TX 78747
Luis
Job Details: 02/02/2023
Arrived on site. At time of visit unit not running increased temp same issue tapped thermostat housing unit powered on diagnosed a defective thermostat
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Manor, TX 78653
Joe Z
Job Details: 02/02/2023
Arrived onsite to install previously ordered parts. Replaced rotor and slider. Test unit and unit now operates as designed. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cedar Park, TX 78613
Gerry C
Job Details: 02/02/2023
"Arrived to perform Technical Service Pointer #: W11092686 Rev. G, S-Code S16360. I performed the operations within the TSP and corrected a plugged drain tube, sealing the assembly when complete. I removed the ice and water under the deli pan. I charged for the pan and nothing further for service due to the TSP. No leaks observed during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS1
Near Austin, TX 78744
Matthew
Job Details: 02/02/2023
Arrived onsite to replace faulty parts. Replaced interlocks and switches. Tested unit and unit is functioning properly. Invited customer to test as well. Unit is functioning. Job complete
We serviced a
WHIRLPOOL WASHER
Model Mvwb765FW1
Near New Braunfels, TX 78130
Andrey
Job Details: 02/02/2023
"Arrived on site to test unit for no power, tested unit found control sending voltage but console unresponsive, replaced console unit powered on and is functioning properly,job complete.
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWP3
Near Austin, TX 78735
Scott
Job Details: 01/30/2023
"Arrived on site for dishwasher flashing sanitizer light . Ran diagnostics got 3-2, 6-6, 7-1,7-2, . Tested and found sensor shorted out ,also caused a short on control. Replaced control and sensor . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Bastrop, TX 78602
Joe Z
Job Details: 01/30/2023
Arrived onsite to install previously ordered parts. Replaced drip pan and UI. Test drip pan by pouring water from far left side. Water drained correctly. Unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Austin, TX 78704
Wesley
Job Details: 01/30/2023
"Arrived onsite for repeat concern with gas smell in or around the dryer, unable to replicate symptom. Advised customer that the burner manifold could be installed which would replace all gas parts in the dryer, but unsure that the smell is caused by a leak from the dryer. Also advised customer on dryer design and use options. As the detected leak had only occurred once in 6 weeks since the prior analysis. No repair recommendation at this time.
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Georgetown, TX 78626
Cliff
Job Details: 01/30/2023
Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced heater assembly. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Austin, TX 78746
Luis
Job Details: 01/30/2023
"Arrived on site for light issue. Per customer no lights in fresh food section and ui off,removed top panel tested switch working correctly,tightened hinge and spring screws tested door operation unit working as designed.
We serviced a
WHIRLPOOL DRYER
Model LEQ7030KQ1
Near Round Rock, TX 78664
Vincent
Job Details: 01/30/2023
Arrived on site to install parts previously diagnosed. Installed door switch and tested the unit unit is operating as designed. I also tested the airflow and I advise customer to get the vents clean professionally because there was poor airflow.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS1
Near Horseshoe Bay, TX 78657
David Z
Job Details: 01/30/2023
"Arrived on site to diagnose dishwasher leaking slightly from left hand side. Examined under unit and ran with toe kick off. Did not see any water trails around the sump or motors. Cleaned off door gasket, which had noticeable buildup on it. Continued to let unit run. Could not see any leaks, drops, or dampness around the door area. Tightened fill hose and clamp on drain hose. Advised if issue repeats we can replace the door seal, and to also put pans on the bottom rack in the back as well. Unit working fine at time of service. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Georgetown, TX 78628
Lou
Job Details: 01/30/2023
"Arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise which was making a grinding noise during spin cycle. I placed the unit in diagnostics and manually tested spin and could hear the noise immediately. I tilted the unit back and found gearcase oil on the insulation and the rotor. I removed and replaced the gearcase, clutch, slider and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Georgetown, TX 78633
Lou
Job Details: 01/30/2023
"Arrived on site to inspect dishwasher leaking water from supply line. Upon further inspection, the customer had the unit toeplate removed and advised the water is leaking from the hose/valve connection? I turned the water on and placed the unit in diagnostics showing no error codes. Tested the unit and before the water valve came on, I found water dripping from the hose connector and as the water came on, the amount of water dripping increased (photo). Turned the unit off and drained the water. I removed and replaced the hose and retested and unit is operating as designed. No water leaks observed at the end of service (photo), job completed."
We serviced a
GE REFRIGERATOR
Model CYE23TSDCSS
Near Georgetown, TX 78633
Lou
Job Details: 01/30/2023
"Arrived on site to inspect refrigerator fan noises. Upon further inspection, the customer advised the unit fan is very loud. When I arrived, I found the unit in defrost mode so no fans, except the condenser fan, were on. I placed the unit in diagnostics and tested all fans and found the RC evap fan loud, but not as loud as the customer described. I removed and replaced the fan motor and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
GE DISHWASHER
Model GDT580SSF6SS
Near Georgetown, TX 78628
Lou
Job Details: 01/30/2023
"Arrived on site to inspect dishwasher not getting water. Upon further inspection, the customer advised the unit would get water, but it not washing the dishes and the detergent pod isnt getting dispensed. I placed the unit in diagnostics showing no error codes and tested. I found the motor is not coming on. All of the other components are operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Cedar Park, TX 78613
Paul
Job Details: 01/30/2023
"Arrived onsite for a refrigerator to replace previous diagnosed parts. I found the drip pan straight and in good shape. The customer defrosted the unit a week prior and I found the upper half of the evaporator not defrosting and full of frost. I removed the frost from the evaporator, replaced the parts, and cleared and sealed the drain tube. I tested the unit and it is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB765Fw3
Near Austin, TX 78737
Kevin
Job Details: 01/30/2023
"Arrived on site and found control panel is unresponsive, washer will complete test 51 diagnostic properly. Attempted replacing control board and control panel and it is still doing the same issue this has no positive effect. All electronics on washer we need to be replaced including wiring and a door switch to correct issue.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Leander, TX 78641
Maurice R
Job Details: 01/30/2023
"Arrived on site for oven not heating correctly. On inspection found that the upper oven was -20?under set temperature, offset is 15? . The lover oven was 15? above set temperature offset -10? retested booth ovens and now they are within a few degrees of set temperature. Informed the customer to connect the ovens to the WiFi so they can get firmware upgrades."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS0
Near Austin, TX 78705
Luis
Job Details: 01/30/2023
"Arrived on site for no ice. Ran diagnostics no water flow entering pan,good voltage to valve,diagnosed a defective valve,replaced water valve,ran diagnostics good water flow,pumps working evaporator plate frosted up unit passed all other diagnostic test.
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Austin, TX 78703
Wesley
Job Details: 01/30/2023
Arrived onsite and found unit operating with failed latch unlock operation. Replaced latch and symptom unchanged. Unit is on a shelf and would need to be made accessible to further diagnose although control is likely at fault. Based on cost of repair and accessibility requirement customer is not interested in repair at this time.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Canyon Lake, TX 78132
Andrey
Job Details: 01/30/2023
"arrived on site to test unit for door not even, tested unit found doors not leveled, leveled unit, customer approved, unit is now functioning properly, job complete"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Elgin, TX 78621
Joe Z
Job Details: 01/30/2023
"Arrived onsite for oven not operating correctly and smells like gas leak. Upon arrival test unit and found oven burner lights partially, then eventually completely but smell like gas leaking. Inspected burner and ignitor. Ignitor appears to be too close to burner. Spaced ignitor slightly away from burner and test unit by preheating to 400. Unit pre heated and began cycling. Let unit cycle several times and burner is igniting correctly and no smell of gas . Also ran electronic gas sniffer and there is no leak present."
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near Jonestown, TX 78645
Maurice R
Job Details: 01/30/2023
Arrived on site for vent making noise. On inspection found that the fan had a broken fin. Replaced the fan and tested unit. The unit is working as designed.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Elgin, TX 78621
Joe Z
Job Details: 01/30/2023
Arrived onsite for oven not operating. Upon arrival test unit and oven ignitor is not energizing. Test oven ignitor and is OL. Need to replace oven ignitor. Replaced oven ignitor W11176454. Test unit by preheating oven to 350. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Elgin, TX 78621
Joe Z
Job Details: 01/30/2023
Arrived onsite to install previously ordered parts. Replaced control W1156725. Test unit on automatic cycle and then on a quick cycle. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
JENN-AIR OVEN
Model JJW2830DP02
Near Wimberley, TX 78676
Andrew
Job Details: 01/30/2023
Arrived on site and replaced previously diagnosed console. Ran unit to 350 with no issues. Job complete.
We serviced a
KITCHENAID OVEN
Model KOCE507ESS11
Near Wimberley, TX 78676
Andrew
Job Details: 01/30/2023
Arrived on site to test unit for light and oven cooling fan not turning off. Found bake and broil element receiving a consistent 95vac. Bake and broil were warm to touch. Cycled power to unit and no change in voltage. Replaced control and found control now cycling through elements as designed. Light is now turning on and off with door opened/closed. Heated unit to 350 with no issues. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near San Marcos, TX 78666
Andrey
Job Details: 01/30/2023
"Arrived on site to test unit for wet clothes at the end of cycle, tested unit found all components running properly, customer had a really old washer and was not aware that the unit needs to be leveled, leveled unit and explained to customer not to overload unit and not to under load due to unit can go off balance and cause cycle to end, ran rinse/spin cycle with no issues, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Buda, TX 78610
Andrey
Job Details: 01/30/2023
"Arrived on site to test unit for over filling with water, customer stated that water fills up in unit when its not in use, tested unit found unit does not have a drain loop and R/O system drain is connected to the dishwasher drain causing all water to back fill in unit, corrected issue, ran diagnostics, all coarse activating properly and water is draining properly, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Kyle, TX 78640
Andrey
Job Details: 01/30/2023
"Arrived on site to replace previously diagnosed console and UI, replaced parts, tested unit through diagnostics but water did not drain, unit had no drain loop and food from disposal clogged the drain hose, cleared drain hose and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Niederwald, TX 78640
Andrey
Job Details: 01/30/2023
"Arrived on site to replace previously diagnosed ice maker, replaced ice maker, ran diagnostics cycle, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Austin, TX 78745
Scott
Job Details: 01/30/2023
Arrived on site for surface light out . Found replay on control out . Replaced control and light is operating properly. No other issues found . Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78745
Scott
Job Details: 01/30/2023
Arrived on site for poor drying performance. Unit is taking multiple cycles to dry load . Ran temp and air flow meter . Found air flow restriction. Also found dryer pushed back too far and crushing hose . Informed maintenance dept to correct issue . No lint build up at time of service. Job complete
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Austin, TX 78745
Scott
Job Details: 01/30/2023
"Arrived on site , replaced conrtol and harness . Ran diagnostics and calibration tests . All checked normal. No water leaks detected at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Bastrop, TX 78602
Joe Z
Job Details: 01/30/2023
Arrived onsite for oven not igniting. Upon arrival test unit and ignitor does not energize. Test the ignitor and is OL . Need to replace ignitor . Replaced ignitor W11176454 and test unit by preheating oven to 350 . Unit is operating as designed. No gas leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Tyler
Job Details: 01/30/2023
Arrived on site for refrigerator leaking. Upon arrival confirmed issue issue. Found no cooling issues and unit had full ice bin. Found leak at water fill line connection at valve. Tighten connection and found no other leaks. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78704
Wesley
Job Details: 01/30/2023
Arrived onsite for refrigerator that had not been cooling and found frozen evap symptoms caused disconnected heater wire. Corrected by securing connection. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Tyler
Job Details: 01/30/2023
Arrived on site for refrigerator needing previously diagnosed drip pan. Upon arrival installed required part. Found no leaks and unit working as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Harker Heights, TX 76548
Tyler
Job Details: 01/30/2023
Arrived on site for washer showing f8e1 between final rinse and spin setting on random large cycles customer would select. Upon arrival confirmed issue and error in diagnostics. Found cause of low water error was due to drain drying into stand pipe to far and causing a siphon. After readjusting drain line I found unit working as designed with no water pressure failures or leaks. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Bastrop, TX 78602
Paul
Job Details: 01/30/2023
"Arrived onsite for a refrigerator to replace previous diagnosed parts. I cut the condenser out and blew nitrogen thru the system to clean out as much oil as possible. I replaced the compressor, drier, suction tube, discharge tube, condenser, and added a access valve to the compressor. I installed a mounting bolt on the compressor for the drain pan. I vacuumed the system and charged it with 4.27 ozs or R134A refrigerant. I tested the unit and had a full frost pattern on the evaporator. I replaced the broken air duct and installed the evaporator cover. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Bastrop, TX 78602
Paul
Job Details: 01/30/2023
"Arrived onsite for a refrigerator to replace the previous diagnosed parts. I found the system charged and the compressor tripping the overload at 9 amps. I replaced the compressor, drier, and installed an access valve on the compressor. I vacuumed the system and charged it with 56 grams of R600. I tested the unit and found it cooling down and working as designed. There were no water leaks present at the time of service. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Hutto, TX 78634
Cliff
Job Details: 01/30/2023
Arrived on site to diagnose an oven that is not connecting to WIFI. Reset controls and set up wifi for customer. All is working properly at this time.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78732
Luis
Job Details: 01/30/2023
"Arrived on site for no ice. Found unit not powering on diagnosed a defective external drain pump,removed unit from enclosure found drain tubing not secured with clamps,removed defective drain pump installed new pump added clamps to drain tubing ran water through system water entered pump and drained with no leaks."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Austin, TX 78732
Luis
Job Details: 01/30/2023
"Arrived on site for no ice. Diagnosed a defective icemaker,ran harvest test on new icemaker passed ran fill test passed,checked ice box fan good strong air flow."
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Leander, TX 78645
Maurice R
Job Details: 01/30/2023
Arrived onsite for burner not igniting. On inspection found the front left burner would not ignite. I adjust the dual flame head and it is igniting now. Customer needed the front center flame adjusted down to a simmer. I adjusted to a simmer and the unit is operating as it was designed to do. No gas leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Cliff
Job Details: 01/30/2023
Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Lago Vista, TX 78645
Maurice R
Job Details: 01/30/2023
Arrived onsite to install wiring harness. Installed the harness and tested the unit. The washer is operating as designed and no water leaks detected during service call.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Hutto, TX 78634
Cliff
Job Details: 01/30/2023
Arrived on site to diagnose a range with a damaged gasket. Found gasket torn on bottom and replaced gasket. All is working properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78626
Cliff
Job Details: 01/30/2023
Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Marble Falls, TX 78654
David Z
Job Details: 01/30/2023
"Arrived on site to diagnose refrigerator with ice building in freezer. Examined unit and found gap on right side of freezer door. Found one of the wheels was a tooth off, and causing the right side not to filly engage. Adjusted one tooth and tested. Verified both sides working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Round Rock, TX 78665
Vincent
Job Details: 01/30/2023
Arrived on site for washer not working properly. Inspected unit and work area. Entered diagnostics and retrieved error codes F2E1 F8E1. Inspected the water supply pressure and was good. I ran a diagnostics cycle and found that the cold water valve was taking to long to activate once it was on. I replaced valve and control because its possible the control was not reading properly. Tested unit and its now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS05
Near Pflugerville, TX 78660
Vincent
Job Details: 01/30/2023
"Arrived on site for refrigerator, inspected unit and work area. Customer complaint was freezer drawer front piece was broken. Whirlpool had sent a new one to customer and I used that part and installed it. Unit is now installed properly after leveling unit. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Driftwood, TX 78619
Kevin
Job Details: 01/30/2023
"Arrived on site and found no power showing on control, Drain pump is showing 20.5 ohms resistance. Found power will return when power cord is moved at outlet. Used a different outlet and washer is working and will complete a diagnostic cycle, no further repair is needed at this time, job complete"
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Pflugerville, TX 78660
Vincent
Job Details: 01/30/2023
"Arrived on site for washer, inspected unit and work area. Installed parts ordered by previous tech. Tested unit and its now operating as designed. No leaks observed during service. Office will collect balance from customer. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Pflugerville, TX 78660
Vincent
Job Details: 01/30/2023
"Arrived on site for icemaker not working, inspected unit and work area. Customers complaint was icemaker not working at times. Tested icemaker and did not pass the harvest cycle. Replaced unit and it harvested just fine. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL VENTHOOD
Model UVL6036JSS2
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/30/2023
"Arrived on site and inspected vent hood and found on the low setting lights appear to flicker. Spoke with tech line this is due to The incoming powers relationship to the LEDs. This is normal and cannot be changed or adjusted. Explained to builder, Job complete 7735612707"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/30/2023
"Arrived on site and found right front foot is missing a screw, after replacing it customer also has questions about bake burner location. Explained this is normal for this model there is no separation between Oven and lower broiler drawer. Job complete"
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Johnson City, TX 78636
Andrew
Job Details: 01/30/2023
Arrived we on site to test unit for draining issues. Customer stated they removed filter and cleared restriction. Verified unit was properly assembled. Ran diagnostics with no issues. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Johnson City, TX 78636
Andrew
Job Details: 01/30/2023
Arrived on site to inspect unit for door damage. Replaced right RC door and name plate. Unit working as designed. No leaks detected. Job complete.
We serviced a
JENN-AIR OVEN
Model JJW3430IL00
Near Austin, TX 78738
Kevin
Job Details: 01/30/2023
"Arrived on site and replaced control panel diagnosed on previous visit, job complete"
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Johnson City, TX 78636
Andrew
Job Details: 01/30/2023
Arrived we on site to test unit for draining issues. Customer stated they removed filter and cleared restriction. Verified unit was properly assembled. Ran diagnostics with no issues. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Granite Shoals, TX 78654
David Z
Job Details: 01/30/2023
"Arrived on site to diagnose noisy washer. Customer advised washer has gotten loud before, and sounds almost like gears clacking. Found noise is normal operational sound coming from the splutch assembly, however belt is slipping and making a squeal. Replaced belt and splutch. Ran unit in high speed spin and verified no further issues present, no gearcase leaks. Call complete."
We serviced a
JENN-AIR OVEN
Model JMC2430IL03
Near Marble Falls, TX 78654
David Z
Job Details: 01/30/2023
Arrived on site and installed new console and main control. Tested potato feature and verified proper operation for that. Checked preheat and was able to get proper cycling and temps. Could not duplicate the same issue as GC on last visit. Strongly suggest customer connect wifi to unit and make sure software is updated before any further repairs may be needed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Marble Falls, TX 78654
David Z
Job Details: 01/30/2023
"Arrived on site to diagnose washer that sometimes will not turn on. Customer says they will try and power it on and run, but sometimes it just stays unlit. They will unplug and shake it and can usually get it to come on. Removed console and tightened all pins and connectors / console. Could not duplicate afterwards. If issue continues to occurr, we can replace the control, Power cord and UI. At this time unit working as designed. CAll complete."
We serviced a
JENNAIR RANGE
Model JGRP436HL01
Near Horseshoe Bay, TX 78657
David Z
Job Details: 01/30/2023
Arrived on site to diagnose range that is shutting off after starting a preheat cycle. Ran unit several times and was not able to duplicate the failure. Checked error codes in diagnostic mode and found no errors present at all. Ran 2 complete preheat cycles with no issues. Unit working as designed at the time of service. Call complete.
We serviced a
AMANA OVEN
Model AGR5330BAS3
Near Pflugerville, TX 78660
Vincent
Job Details: 01/30/2023
"Arrived on site for range, inspected unit and work area. Customers complaint was after home inspector came said oven was not heating properly. I tested unit with my thermal coupler and unit was heating as designed by manufacturers specs. No leaks where observed during service. Job completed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Horseshoe Bay, TX 78657
David Z
Job Details: 01/30/2023
Arrived on site to diagnose dryer not heating. Examined unit and found no heat present. Checked voltages and verified good voltage and polarity. Checked safety devices and found high limit open. Replaced high limit and verified element is not grounding out. Tested unit and verified all working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Georgetown, TX 78628
Lou
Job Details: 01/30/2023
"Arrived on site to inspect refrigerator with frost built up in the freezer section. Upon further inspection, I found frost on the FC door left rail, around the FC light and on the evap cover which are signs of an air leak. I found the unit not level and when opening and closing the FC door, it was hard to push in. I disassembled the FC section and cleared the frost/ice and cleaned the FC compartment. Reassembled and applied manufacturer approved grease to the drawer rails. Leveled the unit and retested door operations and the unit is operating as designed. I demonstrated for the customer of proper door closing. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Andice, TX 78628
Lou
Job Details: 01/30/2023
"Arrived on site to insect dryer not finishing cycle and drying clothes. Upon further inspection, the customer advised that they usually use the delicates, quick dry or regular selections and now theyre having to use the timed dry selection in order to get their clothing dry. Using my vent test kit, I tested airflow in the unit and it failed the first two tests with the vent attached at the back of the unit. The third test I performed with the vent removed and the unit passed. I recommended the customer have their vents cleaned. I attempted to place the unit in diagnostics and it failed every time. I removed and replaced the control panel and retested. Unit is operating as designed. I tested the unit in delicates and quick dry and tested the sensor and it is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Bee Cave, TX 78738
Kevin
Job Details: 01/30/2023
"Arrived on site and found apartment resident is not home. Set dishwasher into a diagnostic cycle and did not find any saved error codes, ran diagnostic cycle and everything is working properly and heating element is on at the end. Dispenser does not have any rinse aid in it and sample bottle is still present, after filling dispenser left apartment resident a note describing drying expectations And importance of rinse aid. Showed the video of element heating to apartment maintenance and also explained drying expectations. Sent video of element heating to KB/service management and documented with tech line. 7735615199"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, TX 78704
Luis
Job Details: 01/30/2023
"Arrived on site for broken wire at harness,removed defective harness installed new harness reassembled unit powered unit on tested deli ui,unit working as designed"
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS4
Near Manor, TX 78653
Matthew
Job Details: 01/30/2023
Arrived onsite for dust falling from unit. Upon arrival inspected unit. Found debris from installation was blowing out of the vent ports. Removed upper area and cleared debris. Ran unit again and is now functioning properly. Job complete .