Near Austin, TX 78734
Paul
Job Details: 01/27/2019
DISHWASHER KITCHENAID KDTM404ESS1 Arrived onsite for the dishwasher not draining. I found the drain pump running but no water flowing. The customer has 2 dishwashers with the drain lines tied into 1 disposal. The plumber had put a brass one way check valve between the dishwasher drain lines and the disposal. I found the flapper in the check valve stuck closed. I freed up the flapper and tested the dishwasher. The unit is draining properly. I tightened the door handle on the unit. I advised mr to have these removed and to loop the drain lines because these check valves require more pressure than these dishwasher drain pumps have to continue to work correctly. Call complete.
Near Seguin, TX 78155
Robert
Job Details: 01/27/2019
DRYER MAYTAG MEDB835DC3 "Arrived on job for complaints of noise. Found rear support roller damaged,also needs shaft.; ordrng 1 WPW10359272 (shaft)"
Near Leander, TX 78645
James
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL JDB8200AWS1 Arrived on site and tested operation. I found the ui not responding. Unplugged unit and disconnected ui. I found the drain pump would run. Unit has failed ui and possibly control. Control and touch panel are covered under warranty but labor is not. I will require the control and panel on return visit as the clips on the back of the control broke and caused the harness from the control to ui to be cut.
Near Austin, TX 78702
Luis
Job Details: 01/27/2019
REFRIGERATOR GE GSE25GSHJCSS Arrived on site for no light in fresh food. Found unit missing led and bracket ordering new led and bracket; ordrng 1 WR02X28661 (BRACKET) and 1 WR55X26671 (LED)
Near Cedar Park, TX 78613
Jonathan
Job Details: 01/27/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for range oven light not working and uneven grates. Tested unit and found grates are uneven and no light in unit. Gained access to socket area and tested voltage to socket, found 120 volts. Found socket had grounded out. Removed failed socket and installed new. Will need to replace grates. Schedule return for Monday the 28th. ; ordrng 1 SEESTICKYNOTE (DROP OFF) and 2 WPW10578251 (GRATE)s"
Near Killeen, TX 76549
Al
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived to inspect dishwasher door not working properly. I confirmed the issues were actually with the dispenser door and the rollers on the upper rack and the end cap on the right missing. I will order the following parts W10712395 Adjuster W10861000 Dispenser AssemblyWPW10508950 STOP (rack stopper).NEEDS MORE WORK.; ordrng 1 W10712395 (ADJUSTER) and 1 W10861000 (DISPENSER ASSEMBLY ) and 1 WPW10508950 (STOP (RACK STOPPER RIGHT SIDE )
Near Bertram, TX 78605
Thomas L.
Job Details: 01/27/2019
WASHER MAYTAG MVWX655DW1 arrived on siteCdcpearson@gmail.com; ordrng 1 W10876600 (drain pump) and 1 W11252738 (STRIKE)
Near Hutto, TX 78634
Jerry C.
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "WRV986FDEM01 Arrived to inspect no lights. I found the lights within the rc ceiling were dim and the fc was inoperative. I removed and replaced the led driver and the issue persisted. I removed the fc module and during testing and after it warmed, it started working intermittently. Office to order module. No leaks observed during service. ; ordrng 1 W11205083 (MODULE)"
Near Killeen, TX 76549
Steve C.
Job Details: 01/27/2019
RANGE WHIRLPOOL WFE515S0ES0 Arrived site for the unit door handle came off. Customer also advise that the cooking on light is on and will not go away. Tested the unit and found the customer has the door handle and there’s no damage to it but found that the spacers are missing and also the screws. Also found that the switches are defective due to burn spots. Will need to get authorization and reschedule the customer.; ordrng 1 CNOTE (AUTHO) and 1 WP3149400 (switch-inf RF) and 2 WP3149404 (switch-inf)s and 2 WPW10410341 (spacer)s and 1 WPW10434452 (switch-inf LF)
Near Austin, TX 78748
Kevin
Job Details: 01/27/2019
DRYER WHIRLPOOL WED9550WW1 "Arrived on site and inspected dryer and found hinge has enough play when door is closed that latch will not engage and door will not register as closed. Took one picture of door closed with light still on. If pressure is applied to the door with the palm of the hand the latch will engage. A new hinge and door would be needed to ensure door is working properly. Door is no longer available to be ordered; ordrng 1 WPW10310366 (hinge)"
Near Wimberley, TX 78676
Brandon
Job Details: 01/27/2019
WASHER GE GFW450SPM1DG "Arrived on site for customer complaint of unit not functioning, found faulty pressure switch, ordering switch. ; ordrng 1 WH12X20898 (SWITCH)"
Near Austin, TX 78731
Scott
Job Details: 01/27/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site for panels not flush and not even . Found panels are cause and not door itself . Customer is going to have to get ahold of who installed panels . Quick pics . Did find freezer door is missing ordering black flat head screws . Leave with customer for when panels are worked on . Will be going back on MW . Nonwater leaks detected at Time of service .; ordrng 10 W10851443 (screw SIDE DOOR BLACK )s
Near Austin, TX 78731
Scott
Job Details: 01/27/2019
MICROWAVE JENN-AIR JMC2427DS01 "Arrived on site for door issues . Found left side of inner door not closing properly and hitting switch on left side .. Replaced hinges and interlocks . Still not hitting switch properly . Ordering inner door , arm bracket ,slide arm. Please call to set return date .; ordrng 1 W10737653 (door/mw) and 1 W11214480 (SLIDE ARM ) and 1 WPW10128850 (arm)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/27/2019
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site and dropped off grates for customer. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/27/2019
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site and dropped off grates for customer. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/27/2019
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site and dropped off grates for customer. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 01/27/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Checked for no heat issues. Found bad cut off not allowing heater to kick on. Replaced cut off kit and cycled, all functions tested OK. Job complete"
Near San Marcos, TX 78666
Diego G.
Job Details: 01/27/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Checked for no heat issues. Found bad cut off not allowing heater to kick on. Replaced cut off kit and cycled, all functions tested OK. Job complete"
Near San Marcos, TX 78666
Diego G.
Job Details: 01/27/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Checked for no heat issues. Found bad cut off not allowing heater to kick on. Replaced cut off kit and cycled, all functions tested OK. Job complete"
Near Austin, TX 78753
Wesley
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDF520PADM6 Arrived on site and installed sparky arm. Foundall else operating as designed. Previous spray arm was not engaged and had melted.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site and replaced damaged panel. All checks good.
Near Waco, TX 76711
Steve C.
Job Details: 01/27/2019
WASHER AMANA NTW4516FW2 And on site to replace the outer tub due to leaking water. Replaced the tub and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Dale, TX 78616
Diego G.
Job Details: 01/27/2019
DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site. Had customer sign waiver. Removed dishwasher out to replace rails. Replaced rails and installed unit. All functions tested OK. No leaks present. Job complete
Near Dale, TX 78616
Diego G.
Job Details: 01/27/2019
DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site. Had customer sign waiver. Removed dishwasher out to replace rails. Replaced rails and installed unit. All functions tested OK. No leaks present. Job complete
Near Dale, TX 78616
Diego G.
Job Details: 01/27/2019
DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site. Had customer sign waiver. Removed dishwasher out to replace rails. Replaced rails and installed unit. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78731
Scott
Job Details: 01/27/2019
DISHWASHER JENN-AIR JDTSS244GP0 Arrived on site for long wash cycles . Ran diagnostics no error codes . Did customer instruct on longer wash times and dry times . No water leaks detected at time of service . Job complete .
Near Harker Heights, TX 76548
Al
Job Details: 01/27/2019
OVEN WHIRLPOOL MER6755AAW Arrived to inspect range had fire in lower. Removed and replaced the both top and bottom elements. Unit tested as designed.JOB COMPLETE
Near Georgetown, TX 78633
Jonathan
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site dishwasher bottom rack having rust mark and door rubbing on right hand side. Inspected unit and found not squared. Adjusted leveling feet to square unit up. Found when lower right foot frame did not adjust. Went to loosen mounting screw and found right cabinet split. Had customer sign waiver for moving appliances before loosing screw. Squared frame and tested door operation Found marking on rack (see SD-QuickPic). Will need to replace lower rack. Performed diagnostics mode, no error codes. All operations tested good, no water leaks present. Schedule return for rack on Tuesday. Customer will not be available Tuesday durning 10:45 to 12:00. ; ordrng 1 SEENOTE (SEE NOTE) and 1 W10311986 (dishrack/BOTTOM )"
Near Temple, TX 76504
Al
Job Details: 01/27/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived to inspect unit banging. Confirmed the complaint and removed and replaced the shocks. Reassembled unit and unit tested as designed. Water lines were dry at the time of service.
Near Bee Cave, TX 78738
Brandon
Job Details: 01/27/2019
DISHWASHER KITCHENAID KUDD03DTSS0 "Arrived on site for customer complaint of unit not washing dishes properly, found unit was not dispensing rinse aid on top, and soap dispenser on bottom. Ordering 2 dispensers. Parts are discontinued ; ordrng 2 99003698 (dispenser)s and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 01/27/2019
ICE MACHINE WHIRLPOOL KUIS185JWH2 Arrived on site for no ice condition. Tested unit and found that the recirculation pump has failed. Replaced recirculation pump. Operations are now normal. Water connections are dry. Customer must run clean cycle after this repair.
Near Kempner, TX 76539
Steve C.
Job Details: 01/27/2019
FREEZER WHIRLPOOL WZF34X16DW04 "Arrived on site to replace the compressor, UV dryer, and the access valve due to the unit not freezing. Replaced all parts and added refrigerant. No refrigerant leak present. Unit is working properly and no water connections to the unit."
Near Waco, TX 76712
Al
Job Details: 01/27/2019
RANGE WHIRLPOOL WCC31430AW02 Arrived to inspect front burner issue. Confirmed the complaint and installed new surface element burner. Tested unit and unit tested as designed.
Near Manor, TX 78653
Wesley
Job Details: 01/27/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and found control shorted and no function. Replaced control. Tested unit all checks good.
Near The Hills, TX 78738
Brandon
Job Details: 01/27/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of unit making a loud noise, I ran diagnostic test, everything passed in diagnostic mode. Ran 1 full harvest cycle, found the noise is coming from the ice cracking during hot gas release. I upped the size of ice cubes in diagnostic mode. Unit tested good."
Near Round Rock, TX 78664
Jerry C.
Job Details: 01/27/2019
MICROWAVE WHIRLPOOL WMH53520CB6 WMH53520CB6 Arrived to inspect door errors. I verified the unit displaying open and close door errors and I removed and replaced both interlock assemblies. I tested the unit and it operated as designed.
Near Georgetown, TX 78626
Arthur B.
Job Details: 01/27/2019
DRYER KITCHENAID KEYS850LQ0 "Arrived onsite for customer complaint of dryer belt broke. Installed new dryer repair kit. Reassembled and tested unit. Unit now heats and tumbles as intended. No other issues found."
Near Bartlett, TX 76511
Jerry C.
Job Details: 01/27/2019
DISHWASHER KENMORE 665.12773K311 "665.12773K311 Arrived to inspect dishwasher not completing. I found the unit had a sump seal leak and it was causing water to short out the speed controlled drain pump and causing failure. The unit will require the sump and gasket assembly . No leaks of the water supply observed during service. ; ordrng 1 WPW10455268 (sump and seal assem)"
Near Cedar Park, TX 78613
Lou
Job Details: 01/27/2019
DRYER WHIRLPOOL WED5000DW2 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the press to start relay switch and installed a clip to the right side of the console and installed a door handle and tested the unit. Unit operates as designed. No lint observed during service, job completed."
Near Killeen, TX 76549
Al
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived to inspect refrigerator puddling water on the customers floor. Confirmed the complaint and noticed the freezer cabinet had several air gaps on the bottom , left and right sides. I used sealant to seal the air gaps. Broke the ice and removed it from the unit. I also removed the evaporator cover and cleared the drain tube with my steamer. The clogged evaporator drain was cleared.All water lines were dry at the time of service. COMPLETE."
Near Copperas Cove, TX 76522
Al
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to install previously ordered part. Removed and replaced the solenoid and unit no produces cubed ice. Unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Fort Hood, TX 76544
Al
Job Details: 01/27/2019
WASHER ROPER RTW4516FW2 Arrived to inspect unit making noises and not filling all the way and draining before load is washed. Discovered the unit is not filling in time and washer simply drains. Ordering W11210463 water inlet assembly. There is n issue with the cold water valve at the faucet. Customer will have Fort Hood Housing work on valve.Unit not grinding as previously stated.NEEDS MORE WORK next schedule is Monday 1/28/19. ; ordrng 1 W11210463 (WATER INLET ASSEMBLY )
Near Georgetown, TX 78628
Arthur B.
Job Details: 01/27/2019
OVEN WHIRLPOOL GBS277PDB1 "Arrived onsite for customer complaint of wall oven not coming on after self clean. Removed control and found thermal fuse faulty. P&L are as follows; WP4451042 (Thermal Fuse) $29.99,WO380 $$159.99. Removed and replaced thermal fuse. Reassembled. Tested unit. Both upper and lower ovens began heating. No other issues found."
Near Austin, TX 78746
Luis
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL MRT311FFFH00 Arrived on site for no cool in fresh food. Found fan motor not running good voltage 120vac at harness diagnosed failed Evap fan motor. Installed new motor powered unit on fan running unit working as designed.
Near Wimberley, TX 78676
Brandon
Job Details: 01/27/2019
COMPACTOR KITCHENAID KUCS02FRSS0 "Arrived on site to replace fan motor, after I replaced filter fan motor, unit tested good."
Near New Braunfels, TX 78132
Robert
Job Details: 01/27/2019
WASHER KENMORE 110.449362 Arrived on job for complaints of noise found shocks worn Needs shocks ; ordrng 4 WP8182703 (shock-absr)s
Near Austin, TX 78730
Scott
Job Details: 01/27/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site for not able to fill dispenser . Ran diagnostics test all checked normal . Removed door and found tank is completely full and ran another test . All checked good with dispenser . Customer is using oxi clean rinse aid which is clear . With the clear liquid , customer can’t tell with the window in dispenser its full . Recommended to switch to a colored rinse aid . No water leaks detected at time of service .job complete .
Near Leander, TX 78641
Lou
Job Details: 01/27/2019
RANGE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave venthood light not turning off. Tested unit with new light, unit light would not turn off. I removed and replaced the main control and tested the unit. Unit operated as designed and the light came on on the high, medium and low brightness and turned off. Job completed."
Near Austin, TX 78735
Kevin
Job Details: 01/27/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site and replaced counsel diagnosed by previous technician, insured oven is running and is connected to Wi-Fi, job complete."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/27/2019
ICE MACHINE KITCHENAID KUIS155HB53 Arrived on site for no ice production. Turn on unit to find all operations were functioning but the evaporator has lost its refrigerant due to a leak. Oil and flaking green metal were evident. To replace the evaporator and compressor was a $1500 estimate. The unit is 17 years old. The customer will look at new units before deciding what to do. Water connections are all dry.
Near Killeen, TX 76542
Al
Job Details: 01/27/2019
RANGE AMANA JB650DT1BB Arrived to install previously ordered parts. Removed and replaced the RF infinite switch and the FR 12” burner.Tested unit and unit tested as designed.All 5 burners worked see SD picJOB COMPLETE
Near Leander, TX 78641
Lou
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to inspect frost issue in refrigerator. Upon further inspection, the contents in the rc section were removed and I removed the Evap cover and found a nice frost pattern on the evaporator. Customer concern was a small puddle of water in front of the evaporator cover on the bottom of the rc cabinet had frozen over. I placed the unit in diagnostics and checked the thermistors and both were good. I tested in service test #4 and the unit operated as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 01/27/2019
DRYER MAYTAG MEDB765FC0 "arrived on site to install previously diagnosed and ordered parts. I replaced the motor, drive belt and tension pulley. The motor was making loud screeching noise due to too much torque on the motor; the tension pulley was slightly bent and causing the belt to rub against the side wall of the pulley roller which caused the belt to begin to fray. I tested the unit and it operated as designed with no more unnatural noises. No lint observed during service, job completed."
Near Austin, TX 78738
Luis
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice and u it shutting itself off. Diagnosed main control shutting itself off and staying off. Ran diagnostics for no ice,good air flow from fan no errors on icemaker ran fill test no water. Removed icemaker housing found heater not fully on tube defrosted tube, installed heater correctly to tube.ran fill test passed. Diagnosed unit will need main control due to unit shutting off. Installed new main control."
Near Round Rock, TX 78664
Wesley
Job Details: 01/27/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site and found front left burner inconsistently igniting. Ordering cap and head to repair. ; ordrng 1 W10299236 (CAP KIT) and 1 W10406243 (BURNER HEAD)
Near Austin, TX 78757
Tyler B.
Job Details: 01/27/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for adjuster replacement. Replaced adjuster and leveled unit and tested good. No leaks on site
Near Round Rock, TX 78664
Jerry C.
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "WRS321SDHZ01 Arrived to instal parts. I removed and replaced the compressor, dye drier and service port and vacuumed the system. Holding vacuum for 15 minutes, I charged with the MFG prescribed refrigerant charge. The unit started cooling. No leaks observed during service."
Near Jarrell, TX 76537
Steve C.
Job Details: 01/27/2019
OVEN WHIRLPOOL KSGG700ESS1 Arrived on site to replace the spark module control due to the bake or broil will not ignite. Replaced the control and tested the unit. Unit works properly and no gas leak present.
Near Killeen, TX 76549
Steve C.
Job Details: 01/27/2019
DRYER WHIRLPOOL GEW9200LW0 Arrived on site for the unit is not heating. Tested unit and found the cut off fuse Has no continuity. Replaced the cut off using test the unit. Found the airflow to the outside has a restriction. Remove the lint buildup blocked and there is proper airflow. Advise the customer to clean the air vent every six months. Unit works properly and job complete.
Near Killeen, TX 76549
Al
Job Details: 01/27/2019
DRYER WHIRLPOOL WED8500DC1 Arrived to inspect unit other no power. I checked voltage at the wall and got 247. Plugged in the dryer and unit ran. Dryer cycled up to 235 degrees with vent tube off and climbed to 248 with the dryer vent tube on. Problem is with the duct system/ ventilation system. While testing the unit the display flashed 777 and flickered. I removed and replaced the control board and unit tested as designed. Cleaned up all lint near control panel and advised customer to have vent system professionally cleaned.JOB COMPLETE
Near San Marcos, TX 78666
Leonardo
Job Details: 01/27/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for broiler not getting hot. Pulled unit out and removed back cover and found wire disconnected to broiler. Secured connection test unit and unit test good. Broiler turning nice and red.
Near Canyon Lake, TX 78132
Diego G.
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site. Check for no cool issues. Found unit completely shut off. After rebooting everything kicked on and checked OK. But will need to order ui and main control to repair unit. Factory order part office to reschedule; ordrng 1 W10822647 (UI) and 1 W11172798 (MAIN CONTROL )
Near Canyon Lake, TX 78132
Diego G.
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site. Check for no cool issues. Found unit completely shut off. After rebooting everything kicked on and checked OK. But will need to order ui and main control to repair unit. Factory order part office to reschedule; ordrng 1 W10822647 (UI) and 1 W11172798 (MAIN CONTROL )
Near Canyon Lake, TX 78132
Diego G.
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site. Check for no cool issues. Found unit completely shut off. After rebooting everything kicked on and checked OK. But will need to order ui and main control to repair unit. Factory order part office to reschedule; ordrng 1 W10822647 (UI) and 1 W11172798 (MAIN CONTROL )
Near Georgetown, TX 78628
Tyler B.
Job Details: 01/27/2019
DRYER WHIRLPOOL WED9200SQ1 "Arrived back on site for control replacement. Replaced control and Testd good, unit now running.
Near Austin, TX 78731
Luis
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for fresh food evaporator incased in ice. Defrosted fresh food evaporator,installed new thermistors to side wall and evaporator,secured thermistor to correct location on suction line,added sealer to large gap between water liners on liner. Reassembled unit checked air flow unit working as designed."
Near Austin, TX 78733
Luis
Job Details: 01/27/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived on site for broken wore on fill tube. Removed faulty fill tube installed new fill tube found fill tube ordered was wrong and damaged will need to order new fill tube; ordrng 1 W10917894 (FILL TUBE )
Near Austin, TX 78717
Paul
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not cleaning the dishes. I checked stored error codes and found an F4E3 & F7E1. I ran the diagnostics cycle and found 117VAC to the pump and it not running. I replaced the pump and motor and ran the diagnostics cycle again after clearing the stored codes. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Kyle, TX 78640
Brandon
Job Details: 01/27/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Arrived on site for customer complaint of unit not dispensing ice, found auger motor tested good, found auger inside of ice container was locking up when calling for cubed ice. Ordering ice container. ; ordrng 1 241860803 (ice container asm)"
Near Smithville, TX 78957
Joseph C.
Job Details: 01/27/2019
REFRIGERATOR GE GSS20GEWPWW "Arrived on site for “freezing in fresh foods area” complaint. Per previous diagnosis, removed and replaced fresh foods thermistor and lower freezer thermistor. Control has been changed, as well. Unit is performing as designed. No leaks detected, at time of service."
Near Kempner, TX 76539
Steve C.
Job Details: 01/27/2019
DISHWASHER MAYTAG MDB7749AWQ2 Arrived on site for the unit control panel lights are not working properly and will not start. Found the normal light and the start will not turn on. The unit will need a new control panel W10811150. All water connections were dry at the time of service.; ordrng 1 W10811150 (panel-cntl )
Near Lakeway, TX 78734
Brandon
Job Details: 01/27/2019
DISHWASHER GE GDT545PSJ0SS "Arrived on site for customer complaint of dishwasher not heating, I pulled unit out tested heating element and high limit fuse, both tested good. Quoted customer for control board, they are going to add rinse aid and if problem continues will call us.
Near Woodway, TX 76712
Steve C.
Job Details: 01/27/2019
WASHER MAYTAG MVWB765FW0 Have on site for the unit is leaking water inside the unit when the unit is off. Tested the unit in diagnostics and received error code F3E2 valve thermistor short. Replace the valve housing and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Leander, TX 78641
James
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KSC23C8EYY03 Arrived on site and installed new thermistor and verified all ice defrosted from evaporator. Tested operation and found unit working properly. Job complete
Near The Hills, TX 78738
Leonardo
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL GU2275XTVY2 Arrived on site to test unit for start button not working. Test unit and found shorted panel. Replaced panel test unit and unit filling with water and washing and draining. Job complete no leaks present at this Time.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/27/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for poor washability concerns. Tested unit and found that unit has a washer pump that is not pumping hard enough and a drain pump that is very noisy. Will order and replace. Water connections are all dry. ; ordrng 1 W10914557 (pump-drain)
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/27/2019
ICE MACHINE KITCHENAID KUID308ESS1 Arrived on site for Noisey operation. Tested all components in diagnostics multiple times for sound levels. The insulation on the high side line was loose and free to move around during operation. Secured insulation. All operations and sound levels are now normal. All-water connections were dry. Entered property and home via codes supplied by customer. Closed garage and front gate after repairs.
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for Noisey operation and warm temperatures. Arrived to find that the customer has turned the unit off. Turned unit back on and all the operations started properly. Can not determine any problems at this time.Scott.patti@gmail.com
Near Austin, TX 78730
Scott
Job Details: 01/27/2019
WASHER WHIRLPOOL WTW8040DW2 "Arrived on site for unit dispensing wrong temp water ( hot when cold is selected,cold when hot ) . Ran diagnostic and found plumbing is backwards . The red handle (hot ) is actually cold water and the cold ( blue ) is hot . Switched hoses at back of unit and all checked normal . No water leaks detected at time of service . Job complete ."
Near Spicewood, TX 78669
Brandon
Job Details: 01/27/2019
WASHER GE GTW460ASJ7WW "Arrived on site for customer complaint of unit not functioning properly and not finishing cycles, found gearcase leaking oil, shifter faulty and control not responding. I replaced all parts, unit tested good."
Near Taylor, TX 76574
Jerry C.
Job Details: 01/27/2019
DRYER MAYTAG MGDB725BW0 "MGDB725BW0 Arrived to inspect no heat. I found the unit would not ignite or energize the igniter. The thermal fuse tested open and I removed and replaced it and tested. The unit heated and cycled as designed and I verified venting with good flow. Operational test good, no gas leaks detected and lint removed fro chassis."
Near Austin, TX 78726
Luis
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRS975SIDM00 "Arrived on site for no cool. Power cycled unit from ui unit will not power on ran diagnostics during diagnostics unit shutting on and off. Reset power from outlet unit powered on diagnosed faulty main control. Installed new main control,powered unit on ran diagnostics unit passed. Unit working as designed.
Near Seguin, TX 78155
Robert
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on job for complaints of door handle, was broke. Replaced door handle tested functionality passed."
Near Spicewood, TX 78669
Luis
Job Details: 01/27/2019
REFRIGERATOR/TOP GE GFD28GSLESS "Arrived on site for no ice. Called tech support ran diagnostics icemaker ran through a harvest no water to icemaker valve energized. Removed tubing from valve,diagnosed frozen fill tube per tech support heater on fill tube insulated in door ordering new fresh food door. Will need 2 hrs for repairs; ordrng 1 CNOTE (2 HRS) and 1 WR78X26435 (DISPENSER DOOR)"
Near Johnson City, TX 78636
Brandon
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 "Arrived on site for customer complaint of ice maker in freezer not working, found bad ice maker, I replaced ice maker, unit tested good."
Near Buda, TX 78610
Kevin
Job Details: 01/27/2019
WASHER MAYTAG MVWB835DC3 "Arrived on site and found error code for long fill, overload, and inlet water temp fault. Found Coldwater valve is not engaging, hot water is working properly. Replaced valve and cold water is now flowing correctly. Discussed correct loading procedure and advised smaller loads a be a good idea to prevent the overload error. Customer is also experiencing washer physically moving but this did not happen without clothing in it, there was no saved unbalanced load error, and when I loaded the previous Clothing. Took pictures of the load size customer is washing. No water leaks from connections at time of service."
Near Cedar Park, TX 78613
Paul
Job Details: 01/27/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived onsite for the dishwasher that has a black film building up on the interior tub. I found the entire tub and inner door with a rust type of film on it. I tested the machine in diagnostics and found no stored error codes. The machine almost completed the cycle and the pump stopped when it should have been running and the unit completed the rest of the cycle. I ran the diagnostics cycle again and the pump didn’t start up immediately. The pump started after the detergent door opened and ran the remaining time of the cycle until the unit drained. The pump has voltage to it the entire time so something in the pump motor is shorting out. I replaced the pump and motor. I tested the unit in diagnostics and it completed the cycle and worked as designed. I started a cycle using an Affresh tablet to clean the inside of the machine for the customer. Call complete.
Near Austin, TX 78753
Joseph C.
Job Details: 01/27/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for “door close error” complaint. Inspected unit and found switches and interlocks faulty. Removed and replaced interlocks and harness. Tested unit.unit is performing as designed.
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/27/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for unit making loud noise, plugged in unit , unit filled, ran pump was loud, replaced both pumps. Reinstalled and tested. When unit went to cool compressor was knocking extremely loud. Ordering sealed system repair ; ordrng 1 CNOTE (3HR WINDOW) and 1 CNOTE (OFFICE RS) and 1 TJ90SF8404 and 1 W10124096 (fan,motor) and 1 W10843121 (drier-tube) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)"
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/27/2019
WASHER WHIRLPOOL WTW8900BC0 "Arrived on site for lid lock issues, found lid lock tab broken. Replaced lid lock and tested good, no leaks on site"
Near Round Rock, TX 78664
Jerry C.
Job Details: 01/27/2019
DRYER WHIRLPOOL WED8500DC2 "WED8500DC2 Arrived to inspect no power. The unit had DC voltage present on both the 5 and 12 VDC supplies, per test 1 in the service manual, after verifying correct line voltage supply to the unit. Verifying power to the UI, I removed and replaced it and tested. The unit worked as designed and all functions were present. I noted a slight amount of moisture at the front of the unit and suspect it from cold air from the venting condensing within the chassis and advised the customer. No leaks observed during service and lint removed."
Near Woodway, TX 76712
Al
Job Details: 01/27/2019
OVEN WHIRLPOOL WOD51EC0AS05 "Arrived to install previously ordered part. Upon arriving I observed the KEY STUCK ERROR CODE. Since the control had just been replaced, I called WHIRLPOOL Tech line andSpoke with Kurt. I was told to check the wiring harness, which all connections were secured to the control. Kurt advised me check for proper ventilation from upper oven.Kurt then advised me, he would not be good to replace because the customer would get the same error code. He said the condensation from the food would duplicate the error code in the unit. Customer not happy with results of the unit and will call Whirlpool customer service SR 7724023689."
Near Georgetown, TX 78628
Arthur B.
Job Details: 01/27/2019
ICE MACHINE KITCHENAID KUIS18NNXW0 "Arrived onsite for customer complaint of ice machine not producing ice. Observed ice machine and found good ice slab forming. Found good water air and air flow to unit. Advised customer, no issues found at this time. All water connections were dry at time of service."
Near Marble Falls, TX 78654
James
Job Details: 01/27/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and tested operation. I found the oven door not square with oven and ui display blank. I found that the thermal fuse has failed. Installed new thermal fuse and teased operation. Unit is heating properly but will need new outer door to complete repair. ; ordrng 1 W10577911 (oven door glass)
Near Leander, TX 78641
Lou
Job Details: 01/27/2019
VENTHOOD UNKNOWN UXT4230ADS2 "arrived on site to inspect venthood fan making noise. Upon further inspection, I turned the fan on and on low speed the fan begins to make a loud vibrating noise. I removed the fan blade and found that the shaft was loose causing vibration. The customer provided a copy of his closing documents for warranty verification. I removed and replaced the fan motor and tested, and the unit operated as designed. Tested the lights and they worked as well. I advised the customer of my findings. Job completed."
Near Austin, TX 78717
Paul
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived onsite for the refrigerator not cooling correctly. Mr stated the LED lights stop working and when this happens the dispenser will not work but the UI and the deli UI are both lit. Mr also described hearing the 3 way valve going to home position constantly when this happens indicating the unit is loosing power and resetting itself. I found the FC at 0 degrees and set at 0 degrees. I found the RC at 32 degrees when set at 37 degrees and still cooling. I had to set the UI at 40 degrees to get the unit to turn off. I found the UI very dim. Ordering and replacing the LED control, the UI control, and either the fan and harness or the main control depending on the thermistor reading on the return visit. But because of what the controls are doing, ordering the rest of the controls just Incase. Ordering C-notes, W10804160 CNTRL-ELEC & WPW10624574 CNTRL-ELEC. Returning with all the other prescreened parts.; ordrng 1 C-NOTES (THE OFFICE NEEDS TO RS THE
Near Harker Heights, TX 76548
Arthur B.
Job Details: 01/27/2019
RANGE WHIRLPOOL WFE550S0HZ0 Arrived onsite for customer complaint of freestanding range LF element not coming on. Removed back panel and found LF infinite switch shorted. Removed and replaced switch. Reassembled and tested. LF element work as intended. No other issues found.
Near The Hills, TX 78738
Paul
Job Details: 01/27/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived onsite for the refrigerator with a no ice condition and the dispenser is leaking water. I found the dispenser with a very slow drip just from the air on the downside of the loop in the line at the dispenser.I removed the dispenser facia and tightened the water line in the guide. I found the ice maker with a defective motor. I replaced the ice maker and the unit went into a harvest and filled with water. The dispenser never dripped while I was completing the job. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78702
Kevin
Job Details: 01/27/2019
REFRIGERATOR WHIRLPOOL KRMF706EBS00 "Arrived on site and inspected refrigerator and found filter reset switch is not being engaged when filter is lifted back up into housing. Added a spacer in between switch and housing and switch is now being engaged properly. No water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/27/2019
REFRIGERATOR MAYTAG MSB26C6MDH00 "Arrived on site for no ice. Found ice make dry. Ran diag and found air was trapped in the line, filled ice maker and tested good, no leaks on site"