Service History 789 - Appliance Express

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Maxwell, TX 78656

Noah D

Job Details: 07/30/2021

"Arrived on site to inspect unit for not illuminating cab, upon inspection found the module was out in freezer, replaced module and tested. Complete"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Hutto, TX 78634

Jonathan S

Job Details: 07/30/2021

Arrived on site for dryer not drying clothes. Inspected unit and work area. Verified failure and tested operation. Found element heating and unit get extremely hot. Performed air flow test and found restricted air flow with vent off. Gained access to blower wheel to inspected and found vent to blower clogged with lint (see sd-pic). Removed lint and assembled unit. Performed air flow test and found passed. Spoke with customer service performed. All tested good.

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Liberty Hill, TX 78642

Cliff

Job Details: 07/30/2021

Arrived on site to replace previously ordered parts for washer. Upon inspecting unit found debris lodged under agitator and cam nut loose. Removed debris and reseated nut and agitator. All is working properly at this time and no leaks were found at time of service. No parts were needed for the repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Round Rock, TX 78681

David S

Job Details: 07/30/2021

"Arrived on site for fridge rattling. I inspected the unit and work area. When the customer would close the door you could hear some rattling. I inspected the back of the fridge and found the compressor and compressor lines in good condition. I inspected the leveling feet and found the brackets not tight, and loose. I tighter the brackets and leveled the unit. I retested the door and found the unit not rattling anymore. The unit was not properly leveled during initial install. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW1

Near Red Rock, TX 78662

Noah D

Job Details: 07/30/2021

"Arrived on site to inspect unit for not finishing cycle, upon inspection found the unit was overloaded and had many codes, instructed customer on use. Compete"

We serviced a

WHIRLPOOL DRYER

Model WED7300DW1

Near Red Rock, TX 78662

Noah D

Job Details: 07/30/2021

"Arrived on site to inspect unit for not spinning, upon inspecting found the belt was cut. Replaced belt and tested. All functions returned. Complete"

We serviced a

KITCHENAID RANGE

Model KDRS467VSS04

Near Pflugerville, TX 78660

Wesley

Job Details: 07/30/2021

Arrived onsite and found right front burner would not ignite or spark when other burners would ignite ; ordrng 1 WPW10475147 (Spark module) and 1 WPW10116108 (Reigniting module)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Dripping Springs, TX 78620

Leonardo

Job Details: 07/30/2021

Arrived on site to test unit for unit leaking. Pulled unit out ran unit and no leaks present.

We serviced a

WHIRLPOOL OVEN

Model RBD305PVS02

Near Austin, TX 78738

Leonardo

Job Details: 07/30/2021

Arrived on site to test unit for lower oven not working. Test unit and unit pre heated to 350.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS

Near Austin, TX 78739

Kevin

Job Details: 07/30/2021

"Arrived on site and inspected refrigerator and found water dispenser is very weak and ice cubes are very thin. Removed water filter and water dispenser is now working properly, ran test 45 and icemaker filled up correctly. Either water filter needs to be replaced or housing has gone bad. Recommended to homeowner that water filter we tried first and if this does not correct issue a new housing will need to be brought back. Also found and airgap in the freezer used steamer to remove all frost around door and rails but there is a large amount ice build up in the rear of the freezer, took one picture. Entire freezer will need to be defrosted for 72 hours to remove the ice. Customer is aware of how to manage the melting ice, and will defrost the refrigerator when they are ready, job complete"

We serviced a

WHIRLPOOL OVEN

Model WOD77EC0HS02

Near Austin, TX 78737

Kevin

Job Details: 07/30/2021

"Arrived on site and found oven breaker is tripped, breaker is in a FCI, reset it I started both ovens at the same time and it tripped again. Reset it again and started lower oven let it heat for a few minutes and then turned on upper oven and it did not trip, Repeated this process and added a temperature increase after it reached preheat and it still did not trip the breaker. An electrician with the builder has already been scheduled and recommended that they inspect and possibly replace the breaker for the ovens, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KUBR304ESS00

Near Temple, TX 76502

Luis

Job Details: 07/30/2021

"Arrived on site for defective fan. Replaced defective fan powered unit on no noise present from fan.

We serviced a

GE DISHWASHER

Model GDT635HSJ2SS

Near Round Rock, TX 78665

Jonathan S

Job Details: 07/30/2021

Arrived on site to install previous diagnosed part. Powered unit off. Removed failed float switch and installed new. Assembled unit. Performed diagnostics mode and tested all components. Checked heater for hot temperatures at test 4 and found same results. Measured heating circuit and found opened. Measured TCO and found closed circuit. Informed customer failure was between harness or element.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Pflugerville, TX 78660

Wesley

Job Details: 07/30/2021

Arrived onsite and installed new icemaker due to e5 error and no ice production. All checks good. Unit is now set up to operate as designed.

We serviced a

WHIRLPOOL COOKTOP

Model KCED600GSS01

Near Austin, TX 78749

Kevin

Job Details: 07/30/2021

"Arrived on site and found cooktop surface is damaged, replaced it with new one and added foam tape around perimeter, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS

Near Lockhart, TX 78644

Noah D

Job Details: 07/30/2021

"Arrived on site to inspect unit for not closing normally, upon inspection found the door leaning down, tried to bend up the hinges with no change, ordering door due to dent. Unit did heat. Office to reschedule ; ordrng 1 W10727603 (Door)"

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Leander, TX 78641

David S

Job Details: 07/30/2021

"Arrived on site to install previously diagnosed parts. I gained access to the interior of the cooktop and replaced the manifold, center orifices and tubing. I found some of the valves on the manifold damaged so I replaced them, with the ones from the old manifold. I reassembled the unit and found all burners working except the Left Rear. I opened the unit back up and tested the Left rear burner I found it leaking at the manifold after the valve. I am ordering a new valve and a new manifold just Incase. .; ordrng 1 W10545797 (LR tubing) and 1 W10682073 (Manifold) and 1 W10617357 (Lr tubing)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Round Rock, TX 78665

Jonathan S

Job Details: 07/30/2021

"Arrived on site for oven that had lost power after leaving door opened to allow unit to cool down. Inspected unit and work area. Found unit already powered off at circuit breaker. Gained access to thermal fuse and measured resistance, found opened circuit/ failed thermal fuse. Tested heating operation. All tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78735

Kevin

Job Details: 07/30/2021

"Arrived on site and inspected the dishwasher and found wash motor is leaking from one of the hoses, a new one will be needed to correct the issue. Will also bring back outer door panel.; ordrng 1 W11416362 (Wash motor) and 1 W10708004 (Handle) and 1 W11416371 (Outer door)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, TX 78745

Kevin

Job Details: 07/30/2021

"Arrived on site and inspected washer and found saved error code F8E1, ran water valves in diagnostics and cold water valve is not running. Inspected incoming wire supply and found hose is clogged and water valve is clogged.

We serviced a

WHIRLPOOL OVEN

Model KSGB900ESS4

Near Hutto, TX 78634

Jonathan S

Job Details: 07/30/2021

Arrived on site for range oven having long preheat times. Inspected unit and work area. Tested operation and found no clicking from igniter. Replaced igniter with new and found same results. Gained access to DSI module and found connector on control solder not completely connected to control. Removed failed DSI and installed new. Tested operation and found working as designed. Made minor adjustment to burners at customer request. All tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lampasas, TX 76550

Job Details: 07/30/2021

"Arrived back on site to install the hinge, washer and used the adhesive to finish sealing the freezer air gaps in the cabinet. Door closing properly. Job completed"

We serviced a

WHIRLPOOL COOKTOP

Model KCGS556ESS02

Near Austin, TX 78731

Justin

Job Details: 07/30/2021

"Arrived on site for a cooktop causing the breaker to pop. Upon arrival the customer stated they had an electrician here, and he isolated it to the cooktop. Every time the unit sparked, it would cause the breaker to pop. Upon further inspection at the breaker, I found the breaker jammed and slightly pressing the GFCI reset button. Once this was adjusted, the cooktop began running as designed. I checked voltage at the wall and found it good. I gained access to the inside of the unit and found all harnesses good and nothing grounding out. I ran the unit for over 5-10 minutes and it never popped the breaker. I found the unit itself working as designed. I did also find two burner caps swapped, I advised the customer on the importance of them being on the correct burner head.

We serviced a

KITCHENAID TRASH COMPACTOR

Model KUCS03FTSS0

Near Austin, TX 78734

Leonardo

Job Details: 07/30/2021

Arrived on site to test unit for unit not going up and door not opening.

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Austin, TX 78737

Kevin

Job Details: 07/30/2021

"Arrived on site and replaced control board, little latch, and lid diagnosed on previous visit. After replacement ran calibration 52 and completed properly and also began a normal cycle and it is progressing normally. No water leaks from connections at time of service, job complete."

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Dripping Springs, TX 78620

Andrew

Job Details: 07/30/2021

"Arrived on site to test unit for fan never shitting off and light not shutting off. Found bad control and latch assembly was bent. Straightened out latch bracket and replaced control, tested unit, unit is now working as designed. Job complete."

We serviced a

GE MICROWAVE

Model PSB1201NSS01

Near Austin, TX 78732

Leonardo

Job Details: 07/30/2021

Arrived on site to test unit for unit not starting here and there. Found bad switches. ; ordrng 2 WB24X0815 (Switch)s and 2 WB24X0817 (Switches)s

We serviced a

ELECTROLUX REFRIGERATOR

Model LGHT2137LP7

Near New Braunfels, TX 78130

Andrew

Job Details: 07/30/2021

"Arrived on site to test unit for no ice production. Found ice maker not calling for water. Replaced ice maker and tested unit, unit is now operating as designed. No signs of valve weeping or with valve not opening. No leaks detected.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Austin, TX 78723

Scott

Job Details: 07/30/2021

Arrived on site replaced lid and latch . Ran diagnostics test and calibration all checked normal. Also started a quick wash with small load . All checked normal. No water leaks detected at time of service. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near Austin, TX 78733

Matthew

Job Details: 07/30/2021

Arrived onsite for dishwasher leaking. Upon inspection found unit leaking from motor. Took pics of water damage underneath unit. Needs sump and motor replaced. Replaced sump and motor and tested unit. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Dripping Springs, TX 78620

Leonardo

Job Details: 07/30/2021

Arrived on site to replace control board. Went to unplugged unit and found bad power cord. Ordering new cord office to reschedule. ; ordrng 1 W10889764 (Power cord)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Andice, TX 78628

Cliff

Job Details: 07/30/2021

Arrived on site to replace previously ordered parts for dishwasher. Replaced both sprayer arms and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Pflugerville, TX 78660

Wesley

Job Details: 07/30/2021

Arrived onsite for not sealing and corrected existing gaskets and heat treated for optimal seal. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL WASHER

Model MHW5500FC0

Near Austin, TX 78756

Jacob

Job Details: 07/30/2021

Arrived onsite to replace parts. Replaced drawer and level switch. Tested unit. Unit tested good. No issues at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM01

Near Round Rock, TX 78681

David S

Job Details: 07/28/2021

Arrived on site for ice build up in the freezer. I inspected the unit and work area. I found the bottom of the freezer full of ice and the drain pan iced over. I put the unit into diagnostics and turned on the defrost heater. I cleared the ice from the freezer. I gained access to the drain tube and found the duck bill restricted. I removed the duck bill and cleared it. I cut a small v into the duck bill. I found service pointer W11397260A that recommends ordering a p trap. I am ordering the p trap to complete the repair. ; ordrng 1 W11190084 (Drain tube)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Jonestown, TX 78645

Justin

Job Details: 07/28/2021

Arrived on site for a dryer not starting. I tested the unit and found it would intermittently stop in the middle of the cycle or not start at all. I found the start button relay working and initiating. I found the door switch good. I found the customer turning the timer counter clockwise for as long as they have owned the unit. This indicates a faulty timer telling the unit it is done when it has not completed the cycle. ; ordrng 1 WPW10185982 (Timer)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near Austin, TX 78750

Luis

Job Details: 07/28/2021

"Arrived on site for loud noise. Powered unit off found fan not powering off,power cycled unit with unit set to off and fan still powering on diagnosed defective control and fan assembly,replaced fan and control,powered unit on fan stayed off ran diagnostics fan powered on then shut off when set to off.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, TX 78745

Robert

Job Details: 07/28/2021

Arrived on job for complaints of doors not closing properly. Adjusted the casters to raise the refrigerator. Doors closing properly. No leaks detected at time of service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Round Rock, TX 78664

Wesley

Job Details: 07/28/2021

Arrived onsite for door alignment causing air leak. Corrected air gap and heat treated gaskets. Adjusted temps to optimize performance. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Killeen, TX 76549

Job Details: 07/28/2021

Arrived back on site to install previously ordered actuator. R&R and unit tested as designed. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Lago Vista, TX 78645

Justin

Job Details: 07/28/2021

"Arrived on site for a refrigerator with an ice maker not working. Upon arrival the customer stated it had started making ice again and he had found some ice blocking it from harvesting. I gained access to the IM and found some frost and ice in the IM cavity. The pattern and placement of the frost appears to be cause by an air leak. I found the gasket to be sealing properly. I verified no leak or weeping was present at the valve. The IM is harvesting as designed. I informed the customer that the door may have been left open a little and ice was created in the IM area, thus not allowing the IM to harvest. I found no mechanical failure on the unit. Call complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near Pflugerville, TX 78660

Wesley

Job Details: 07/28/2021

"Arrived onsite and found all operating as designed except the fan does not run causing over heating and loss of ability to heat, ordering fan to repair. ; ordrng 1 W11441128 (Fan)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Round Rock, TX 78664

Wesley

Job Details: 07/28/2021

Arrived onsite and found actuator had slipped position. Secured proper position to repair. All checks good. Advised customer on repair .

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Cedar Park, TX 78613

Luis

Job Details: 07/28/2021

"Arrived on site for cooling complaint. Temperature staying around 39? in fresh food and 14? in freezer,pierced low side ran test 4 found pressures jumping during fresh food and freezer cool,replaced 3 way valve and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked fresh food evaporator good frost pattern secured thermistor to correct location on suction line using foil tape and a zip tie.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE304DSS0

Near Pflugerville, TX 78660

Wesley

Job Details: 07/28/2021

Arrived onsite for sporadic dishwasher function. Sometimes would not complete a load and sometimes would not start at all. No saved errors. Ran full diagnostic cycle. No errors generated. Found largely oversudsing. Customer stated that they had water softener and they always used pods but they also were good about scraping their dishes. Advised that pods are consistently too much soap for their use. Cleared sudsing issue with oil and advised on maintenance. Reset control in diagnostics and experienced no unusual symptoms.

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Cedar Park, TX 78613

David S

Job Details: 07/28/2021

"Arrived on site for washer leaking. Found failed part.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Kyle, TX 78640

Andrew

Job Details: 07/28/2021

Arrived on site to replace control and UI from previous diagnosis. Customer stated ice maker has been working flawless since last visit. Found no current issues with unit. Door harness not showing signs of breaks/tears. Replaced UI and control as a precautionary. Unit is working as designed. No leaks detected. Job complete.

We serviced a

KITCHENAID COOKTOP

Model KCGS956ESS02

Near Georgetown, TX 78633

Lou

Job Details: 07/28/2021

"Arrived on site to inspect cooktop not igniting. Upon further inspection, the customer demonstrated that the center and front right burners dont ignite properly. I found that the burner caps on the left rear, center and front right were misplaced. I corrected the caps and seated the other caps correctly and retested. Unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Manchaca, TX 78652

Robert

Job Details: 07/28/2021

Arrived on job for complaints of center burner not working. Found no spark. Replaced module and test. Operation normal.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ

Near Austin, TX 78748

Robert

Job Details: 07/28/2021

Arrived on job for complaints of door damaged . Confirmed damage and replaced door. After replacement test operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Austin, TX 78757

Scott

Job Details: 07/28/2021

Arrived on site for roller wheels falling of and rear adjustable time loose . Replaced right front rack wheels . Reinstalled rear tine and adjuster bracket . No other issues found . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Kyle, TX 78640

Andrew

Job Details: 07/28/2021

"Arrived on site to replace actuator from previous diagnosis. Verified actuator was needed. Replaced shift actuator, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

KENMORE DISHWASHER

Model 665.13263K111

Near Meadowlakes, TX 78654

Cliff

Job Details: 07/28/2021

"Arrived on site to diagnose a dishwasher that is leaking. Found upper rack adjusters broken, door seal worn out, and pump assembly leaking. All 3 parts will need to be replaced to complete repairs. Office to set return appointment and have repairs authorized. ; ordrng 1 WPW10482482 (Pump), states that autho needed"

We serviced a

WHIRLPOOL RANGE

Model WFG361LVS2

Near Austin, TX 78717

David S

Job Details: 07/28/2021

Arrived on site for oven not lighting. I inspected the unit and work area. I gained access to the bake burner and igniter. I tested the unit and I found it no sparking at the right location. I removed the I ginger and found the tip was broken off. I installed the new igniter and reassembled the unit. I tested the unit and it is now working at designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Leander, TX 78641

Justin

Job Details: 07/28/2021

"Arrived on site for a washing machine that will trip the breaker. Upon arrival the customer stated the unit will only do it every few cycles, and the last one they ran it did not trip the breaker. I found the customer on a GFCI breaker too. I checked voltage at the wall and found it good. I put the unit into diagnostics mode and found no stored error codes. I then ran a test cycle and found it ran through as designed. I gained access to the control and found no issues with the harness. I gained access to the bottom of the unit and found the harness good as well. I found nothing grounding out. The unit appears to be as designed and I could not replicate the failure at the time of service. I let the customer know the breaker may be the issue and an electrician may be needed. I advised the customer on what a customer instruct entails.

We serviced a

WHIRLPOOL WASHER

Model RTW4516FW2

Near Austin, TX 78723

Scott

Job Details: 07/28/2021

"Arrived on site for washer not spinning out load . Ran diagnostics got motor error code . Actuator is not responding . Getting good voltage . Ran calibration and actuator clicked once and shut down and kicking out of diagnostics. Ordering actuator,motor ,cap and AUTHO.Call to set return ; ordrng 1 W10913953 (Actuator) and 1 W11497303 (Motor) and 1 W11158830 (Cap) and 1 Autho"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Leander, TX 78641

Justin

Job Details: 07/28/2021

Arrived on site for a refrigerator trickling water out of the dispenser. Upon arrival I bypassed the filter and the unit started dispensing as designed. Therefore I replaced the filter head and filter. The unit is now dispensing as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO48FTX04

Near Austin, TX 78735

Kevin

Job Details: 07/28/2021

"Arrived on site and inspect the refrigerator and found a previous repair service has left it off, reconnected power and observed refrigerator for 30 minutes there is no frost pattern developing at all. Confirmed compressor is running and both fans are running. Sent pictures to LM and CS.; ordrng 1 WPW10205102 (Evap) and 1 W10841139 (Compressor) and 1 W10508992 (Heat exchanger) and 1 W10890886 (Pan heater) and 1 W10143759 (Dye drier) and 1 Wpsav4 (Stub) and 1 8201786 (Start device kit)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Austin, TX 78723

Kevin

Job Details: 07/28/2021

"Arrived on site and inspected the refrigerator And found items are freezing in fresh food section. on test 141 refrigerator thermistor temperature is showing 45? internal temperature is closer to 30?, took one picture. Recommended replacing thermistor a job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Austin, TX 78730

Leonardo

Job Details: 07/28/2021

Arrived on site to test unit for unit being to loud. Test unit and unit decibels at 55-56. Unit is spec at 44 decibels. Spoke with tech support and let tech support 56 decibels is with in range. Job complete.File#7731359989

We serviced a

GE REFRIGERATOR

Model GFD28GELEDS

Near Austin, TX 78727

Matthew

Job Details: 07/28/2021

"Arrived onsite for door not closing and light issues. Upon inspection found left door switch faulty. Ran diagnostics and confirmed right switch is operational and freezer w/ light is also functioning. The left switch is stuck in the open position leaving the lights on and not allowing the dispenser to operate, thinking the door is open. Ordering both door switches just in case.; ordrng 2 WR23X29161 (fresh food door ligh)s"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ5

Near Austin, TX 78717

Justin

Job Details: 07/28/2021

"Arrived on site for a microwave with the cabin light out. I tested the interlocks and found them working as designed, but the light was still not functioning. I gained access to the inside of the unit and found the lamp burned out. I replaced the lamp and then tested the unit. The cabin light is now functioning as designed. (I only used one bulb and will be returning the other). The unit is working as designed. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near New Braunfels, TX 78130

Noah D

Job Details: 07/28/2021

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near Austin, TX 78731

Matthew

Job Details: 07/28/2021

Arrived onsite for ice machine leaking. Upon arrival customer had unit pulled out from location. Unit leaking for unknown amount of time and causing water damage. Inspected unit and found the drain hose was not secured to the pump and was leaking onto the floor. Also the supply line connection has a very slow drip. Secured drain hose and did not see leak continue. Will order Drain hose and supply line replacement. . Ordering drain hose. Office to reschedule.; ordrng 1 W11038865 (DRAIN hose)

We serviced a

KITCHENAID COOKTOP

Model kgct366gbl0

Near Austin, TX 78746

Leonardo

Job Details: 07/28/2021

Arrived on site to test unit for left front and right rear and left rear and right front burner not turning. Will need valves and screws and orifice holders and burner heads.. ; ordrng 2 3191292 (LR RF valve)s and 1 3192157 (LF valve) and 1 WP3191293 (Rr valve) and 1 3191742 (Rr orifice holder)

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS0

Near Leander, TX 78641

Kayman

Job Details: 07/28/2021

Arrived onsite for range with door not closing properly. Upon inspection I found the right hinge was malfunctioning and not allowing the door to close.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78757

Luis

Job Details: 07/28/2021

"Arrived on site for intermittent cooling,no lights and not dispensing water. At time of visit unit cooling and lights on,tested water dispenser no water,tested deli ui working,ran diagnostics water dispensed in diagnostics called tech support per tech support replaced deli door harness. Reassembled unit tested water dispenser passed all lights and compressor powered on.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ

Near Niederwald, TX 78640

Robert

Job Details: 07/28/2021

Arrived on job for complaints of freezer door damaged. Found the door is normal showing customer the new door for comparison.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Kyle, TX 78640

Andrew

Job Details: 07/28/2021

"Arrived on site to test unit for water leaking. Found valve was not closing properly. Water pressure was good at 48psi. Replaced valve, tested unit, unit works good. Job complete."

We serviced a

KITCHENAID VENTHOOD

Model KXD4630YSS6

Near Austin, TX 78726

Matthew

Job Details: 07/28/2021

"Arrived onsite to replace previously diagnosed parts. Disassembled unit and Found micro switches functioning. Reassembled unit and unit will raise up fan does function but unit is having trouble lowering without switch being depressed unit the very end. If fan is on fan will not shut off automatically, will keep running even win completely in the down position. Ordering hood control board, motor assembly with switches and another start button just in case. Office to reschedule.; ordrng 1 W11088233 (cntrl-elec) and 1 W11187731 (motor ASSEMBLY ) and 1 W11230930 (switch-pb)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Buda, TX 78610

Kevin

Job Details: 07/28/2021

"Arrived on site and inspected Icemaker and found it is stuck in mid harvest again, replaced icemaker and it cycled properly. Ran test 96 then 97 to fill icemaker requested customer monitor it for a correct operation, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Austin, TX 78744

Jacob

Job Details: 07/28/2021

Arrived onsite for unit not finishing cycles. Tested the unit and unit passed. Upon further inspection. Found that the breather tube was kinked and not allowing the control to accurately check the water level. Tested the unit again. Unit tested good. No leaks at this time. Job complete. Need to let tenants know to be careful with load sizes and use of detergent with the unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Leander, TX 78641

Kayman

Job Details: 07/28/2021

Arrived o site for dishwasher not starting or not washing. Upon inspection I found F7E1 stored in the unit. I let the diagnostics cycle run and I could hear the motor gurgling or humming but no wash.The customer agreed so I replaced the sump and tested the unit. The unit is working as designed with no leaks detected during time of service.Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78737

Kevin

Job Details: 07/28/2021

"Arrived on site and inspected refrigerator and found it is 5? in the freezer and 15? in the icebox. There is currently no ice production. Spoke with techline again and they ran through test 56 no errors, test 15 passed, test 36 it passed, test 57 it passed, on test 45 water did not fill. found water line is frozen after clearing it ran test 45 again and it filled icemaker properly. Techline recommended checking heater and it sure was good. They recommended replacing Orion Ford. Customer will monitor refrigerator to see if it produces ice, job complete 7731303007"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Leander, TX 78641

Kayman

Job Details: 07/28/2021

"Arrived onsite for washer not starting but has power. Upon inspection of the diagnostics mode I found F7E4 and F1E2 stored in the unit. I followed the techsheet and but could not figure out why the drive is failing. I called techline and spoke to Bruce. He suggested replacing the lower harness due to the washplate only moving in 1 direction and gearcase oil on components from previous issue. I removed the washplate and inspected the hub, all is tight and secure . I found the basket seized to the gearcase and I was not able to remove it. I will order and return with the lower harness, main control clutch and stator SR#7731360558. Office to R/S due to part availability. ; ordrng 1 W11419051 (Control) and 1 W11130936 (Lower harness) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Marble Falls, TX 78654

Cliff

Job Details: 07/28/2021

Arrived on site to diagnose a refrigerator with light not working. Found freezer led module failed and replaced it. All is working properly at this time and no leaks were found at time of service.

We serviced a

FRIGIDAIRE RANGE

Model FGGF3054KFF

Near Austin, TX 78757

Scott

Job Details: 07/28/2021

Arrived on site for control falling into console . Found brackets on right hand side broken . Will need control and over lay .

We serviced a

UNKNOWN VENTHOOD

Model UXT5230BDS2

Near New Braunfels, TX 78132

Noah D

Job Details: 07/28/2021

"Arrived on site to inspect unit for making a weird sound when used, upon inspection found no noise or any issues with fan. Tested and tried to contact builder with no success. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Austin, TX 78753

Scott

Job Details: 07/28/2021

"Arrived on site for no ice . Ran harvest all checked normal . Fill tested IM, no water . Replaced dual water valve . Also, found upper lights and freezer light not working . Replaced freezer light module. C-note for part number . Did hard power rest and ran harvest and fill test . All checked normal. No water leaks detected at time of service. Job complete ."

We serviced a

MAYTAG WASHER

Model MVWB765FC2

Near Blanco, TX 78606

Andrew

Job Details: 07/28/2021

"Arrived on site to test unit for not responding. Verified proper voltage to unit(123vac). Console receiving voltage but not responding. Replaced console, tested unit, unit works good. Found rotor bolt was loose. Tightened bolt, tested unit, unit works good. No leaks detected at time of service.

We serviced a

AMANA DRYER

Model NED5800HW1

Near Round Rock, TX 78665

David S

Job Details: 07/28/2021

Arrived on site to install previous diagnose parts. I installed the new control and console. I powered the unit on and tested it. It is now working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near Georgetown, TX 78633

Lou

Job Details: 07/28/2021

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling properly and the virus techs diagnosis, I removed and replaced the compressor, UV dye drier and access valve and vacuumed the system. Pressures held good and I installed 5.0oz of R134a refrigerant and monitor pressures. Inspected the evaporator while monitoring pressures and it had a perfect frost pattern. Also, due to the damper being loud, I removed and replaced the damper and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Leander, TX 78641

Jonathan S

Job Details: 07/28/2021

"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Attempted to advance cycle and found no response from ice maker. Mead voltage to ice maker and found 120 volts. Found failed ice maker. Removed ice maker and installed new. Monitored ice maker operation. All tested good, no water leaks detected."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Georgetown, TX 78628

Jonathan S

Job Details: 07/28/2021

"Arrived on site for refrigerator lights nit working. Ins unit and work area. Found top RC and FC LEDs not operating. Gained access to FC module and bypassed circuit. Found FC LED module failed. Removed LED and installed new. Tested lights operation. All tested good, no water leaks detected during service."

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Austin, TX 78724

Matthew

Job Details: 07/28/2021

Arrived onsite for washer with error message on screen. Unable to select cycle. Replaced control. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL DRYER

Model MGDC465HW0

Near Kyle, TX 78640

Andrew

Job Details: 07/28/2021

Arrived on site on site to test unit for gas smell. Gas was off to unit. Turned gas on and immediately smelled gas. Applied bubble solution to connections and found supply hose entering unit was leaking. Showed customer leak. Tightened hose and tested. No gas leaks present anymore. Unit is operating as designed. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WMC30516HZ0

Near Mustang Ridge, TX 78610

Jacob

Job Details: 07/28/2021

"Arrived onsite for unit not working. Unit is Displaying only partial numbers and and when trying out to attempt to start the unit, it would not start.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Austin, TX 78753

Scott

Job Details: 07/28/2021

Arrived on site replaced ice bin and fresh food led light . Ice bin was full of ice just clumped together due to bin not sealing properly. No water leaks detected at time of service. Job complete .

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Cedar Park, TX 78613

Justin

Job Details: 07/28/2021

Arrived on site to install previously diagnosed parts. I installed the new panel and then tested the unit. I ran a key encoder test and a diagnostics cycle. Both passed. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Austin, TX 78702

Jacob

Job Details: 07/28/2021

Arrived onsite for unit not spin or agitating. Put unit in diagnostics and got error F7E6 motor fault. Upon further inspection found that the capacitor was damaged. Need to replace capacitor. Ordered part. Office to reschedule.; ordrng 1 W11158830 (capacitor)

We serviced a

WHIRLPOOL FREEZER

Model WRS571CIHZ02

Near Georgetown, TX 78633

Lou

Job Details: 07/28/2021

"Arrived on site to inspect refrigerator missing freezer drawer. Upon further inspection, I found the unit had its drawer but was missing an upper FC shelf. Also missing the RC air filter. Provided the customer with the air filter and am ordering the upper FC shelf and shipping DTC per MS. Unit is operating as designed. No water leaks observed during service, job completed ; ordrng 1 W11130202DTC (Upper shelf)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFN506ESS00

Near Austin, TX 78731

Matthew

Job Details: 07/28/2021

Arrived onsite for refrigerator icemaker not making ice. Ran diagnostics on ice maker and was not responsive. Was not receiving current through voltage check either. Unit will need ice maker replaced and potentially valve. and 1 W10578757 (valve-inlt)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Andice, TX 78628

Jonathan S

Job Details: 07/28/2021

"Arrived on site for dishwasher heating element not working. Inspected unit and work area, found rinse aid container empty. Performed diagnostics mode, no error codes. Measured incoming water temperature to unit and found at 120?. Measured amp draw to element and found heater drawing 8 amps. Continued to monitor test operation. Checked temperatures at element at end of cycle and found element working. Spoke with customer on user care guide. All tested good, no water leaks detected during service."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Pflugerville, TX 78660

Wesley

Job Details: 07/28/2021

Arrived onsite and found unit door not installed properly. Corrected door hinge alignment. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Austin, TX 78744

Jacob

Job Details: 07/28/2021

Arrived onsite for unit not cooling in both sections. Unit was shut off completely upon visit. Turn on the unit and noticed the UI control wound not show selected temperature just a blank line. Tried to get I t9 diagnose and the unit would not let me in. Replaced UI control. Programmed new control and unit started working with no issues. Let customer know that the unit will take about 6-8 hrs to get to temperature. No other issues at this time. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Austin, TX 78744

Jacob

Job Details: 07/28/2021

Arrived onsite unit making a small ticking noise. Heard a small ticking noise. Upon further inspection. Found that a piece blue tape was near the fan. Removed tape. No noises at this time. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Round Rock, TX 78681

Tommy

Job Details: 07/28/2021

"Arrived onsite for damaged clips in dishwasher, replaced both as they had both fallen out. Proceeded to test. Unit is now operating as designed. Job Completed."

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 07/28/2021

Arrived on site to diagnose a range that has a door not closing properly. Found left rail for drawer not mounted properly and remounted rail. All is working properly at this time.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Austin, TX 78747

Leonardo

Job Details: 07/28/2021

We serviced a

KITCHENAID OVEN

Model KOSE500ESS05

Near Johnson City, TX 78636

Brandon

Job Details: 07/28/2021

"Arrived on site to replace damaged parts, after replacing, unit tested good."