Near Pflugerville, TX 78660
Andy
Job Details: 02/24/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven not heating in bake and only sometimes in broil. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Leander, TX 78641
Lou
Job Details: 02/24/2020
DISHWASHER JENN-AIR JDB8200AWP3 "arrived on site to inspect dishwasher with no water. Upon further inspection, I opened the unit door and found a large amount of detergent debris in the tub. I placed the unit in diagnostics showing error code F8E1-drain pump. Cleared the code and continued with testing. Unit operated as designed except the drain pump was very slow. I removed the drain filter and found the screens completed coated with detergent debris. Cleaned the filter and the sump screen and recommended that the customer clean the unit with dishwasher magic to get the detergent debris out of the unit. Due to the drain pump not operating as designed. Made recommendations for detergent and rinse aid use as well as use & care due to customer having a water softener. No water leaks observed during service.; ordrng 1 WPW10531320 (pump-drain)"
Near Round Rock, TX 78665
Paul
Job Details: 02/24/2020
REFRIGERATOR GE GFSF6KKYCBB Arrived onsite for a refrigerator that a plastic piece fell off the dispenser and the freezer is frosting up. I found the auger bushing in the ice bucket had popped out and I put it back in place. The dispenser is working as designed. I removed the ice build up under the deli drawer and ms stated she thought that was cause when the ice maker jammed and pushed the bucket out. I found the FC door not sealing correctly causing frost build up. I removed the ice and frost around the door and the door sealed properly. I explained to ms that if it continues to happen the rails could need to be replaced.
Near Austin, TX 78703
Jacob
Job Details: 02/24/2020
WASHER WHIRLPOOL WFW3090GW Arrived onsite to replace drain motor ordered by previous tech. Replaced drain motor. Tested unit. Unit test good. No leaks at this time.
Near Austin, TX 78751
Chase
Job Details: 02/24/2020
OVEN WHIRLPOOL KEBS207BSS01 Arrived on site and removed oven from installation so that installation area could be inspected and repaired. Returned at end of day to reinstall. Upon removal of upper door the hinges retracted and that was corrected upon reinstallation. All voltage was reconnected at junction box. Oven was reinstalled and tested for proper function.
Near Woodway, TX 76712
Jonathan M
Job Details: 02/24/2020
WASHER MAYTAG MVWB835DW4 "Arrived on site for washer that would not fill. Inspected unit and work area. Please do unit in service diagnostics and found an F3 E2 (water inlet temperature fault), F0 E4 (spin limited by water temperature), and F2 E1 (stuck key) error codes. Tested unit in manual test on both hot and cold valves. Found the cold water buzzed but barely drew in any water and the hot water valve did not produce water at all. Replaced inlet water valve and tested unit. Unit is working as designed. Call complete."
Near Lakeway, TX 78734
Robert
Job Details: 02/24/2020
REFRIGERATOR KITCHENAID KSC24C8EYB02 "Arrived on job for complaints of not cooling. Found compressor running, all fans working, no frost pattern on evaporator. 10 year warranty on seal system. ; ordrng 1 TJ90SF8404 (TUBE) and 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator)"
Near Austin, TX 78735
Luis
Job Details: 02/24/2020
REFRIGERATOR KITCHENAID KSSP48QJS00 "Arrived on site for no cool. Found evaporator incased in ice,forced a defrost heater not powering on,removed cover,ohmed heater diagnosed broken heater.
Near Pflugerville, TX 78660
Paul
Job Details: 02/24/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for a oven with the touchscreen not responding correctly. I found the oven not connected to WiFi and the customer didn’t have the app downloaded. I helped the customer get the app and connect the unit to WiFi. I tested the oven and it is working as designed. Call complete.
Near Round Rock, TX 78665
Cliff
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice buildup underneath ice been preventing bail arm from cycling properly. Removed ice accumulation and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near , TX 78738
Robert
Job Details: 02/24/2020
OVEN KITCHENAID KOST100ESS03 Arrived on job for damaged door. Confirmed damage to door. Will need outer door to complete. Took pictures of damage; ordrng 1 W11354870 (DOOR GLASS)
Near Austin, TX 78757
David Z
Job Details: 02/24/2020
RANGE KITCHENAID KSGG700ESS1 Arrived on site to diagnose range where right front burner was sparking and not igniting. Performed diagnostic and found burner head was warped. Warped head were causing he electrode to arc onto the cap and not onto the head. Replaced burner head and retested. Unit now ignitors instantly. All is working as designed. Call complete.
Near Waco, TX 76710
Jonathan M
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer that is leaking when put in a delicate or a cold setting. Inspected unit and work area. Placed unit in service diagnostics and found an F0 E4 (high water temperature - rinse cycle) error code. I tested the unit in a manual test and found hot water drawing in due to cold water valve not pulling in water. When draining, I noticed the drain pipe in the home filling up and backing up onto the drain I checked the water lines and found the hot and cold water hoses on the wrong valves. Replaced valve and tested unit. Unit was pulling cold and hot water as designed. Tested unit in a deep wash. The unit worked as designed until the unit went into a drain. The drain pipe backed up and started to overflow out of the drain down the wall and onto the floor. Advised customer to have drain pipe looked at for proper draining. Call complete. All water lines were dry."
Near Manor, TX 78653
Wesley
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived onnsite and replaced icemaker tubing to correct leaking symptom. All checks good. Unit is now producing ice leak free.
Near Manor, TX 78653
Andy
Job Details: 02/24/2020
DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer not drying. Tested and inspected unit and found issues with cutoff. Removed failed part and replaced with new. Tested unit and all operations are normal. Also spoke with customer on use and care and practice for best performance. No other repairs are needed at this time.
Near Austin, TX 78702
Leonardo
Job Details: 02/24/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 Arrived on site for dishwasher not filling. Ran diagnostics and found that the float was stuck in the up position making unit think it was full of water. Adjusted float and tested functionality. Unit is filling with water. No leaks present at this time. Job complete.
Near Horseshoe Bay, TX 78657
Jonathan S
Job Details: 02/24/2020
RANGE JENN-AIR JGRP548HL00 "Arrived on site for to replace previous diagnosed parts. Removed failed burner and caps , installed new. Gained access to temperature sensor and installed new. Tested all operations, all tested good."
Near Austin, TX 78747
Luis
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for ice build up on wall and noise complaint. Found ice on freezer wall by mullion divider,found gaps between liner and cabinet. Added adhesive to large gaps. Customer described noise,noise due to water hitting defrost heater and causing hissing noise and water dripping into drain,normal noise showed customer in manuel noise is normal"
Near San Marcos, TX 78666
Richard
Job Details: 02/24/2020
RANGE KITCHENAID KFED500ESS03 Arrived onsite for the oven has broken liner. Upon inspection found that parts of the upper oven liner had broken off. Took pictures and called tech line.
Near Leander, TX 78641
Lou
Job Details: 02/24/2020
RANGE WHIRLPOOL WEG745H0FS0 "arrived on site to inspect range cooktop burner. Upon further inspection, the customer advised the back left burner flame goes out when set on low. I tested the burners and all are operating as designed. The back left burner, when set on low, will go out and come back on. I adjusted the flame so that it is still low on the low setting but does not go out when setting it to low. I advised the customer of my repairs. No gas leaks detected during service, job completed."
Near Horseshoe Bay, TX 78657
Jonathan S
Job Details: 02/24/2020
DISHWASHER JENN-AIR JDTSS244GL0 (DM) arrived on site for damaged dishwasher panel. Inspected unit and work area. Found damage to the bottom right corner of the panel(see SD quick pic). Gained access to the door. Removed damaged panel and replaced new. Performed diagnostics mode and tested unit operation all tested good no water leaks detected.
Near Austin, TX 78759
David Z
Job Details: 02/24/2020
OVEN WHIRLPOOL IBS350PXS01 Arrived on site to diagnose oven with a locked door and no power after self clean. Performed diagnostic and found thermal fuse was partially melted. On further examination found control was dead as well replacement of thermal fuse, control. Would need 2MAN as well as unit is in the corner of the room and an oven dolly can’t be used. Advised customer that we may need additional parts even after control and thermal fuse as unit can’t be pulled out with just me.
Near Austin, TX 78745
Leonardo
Job Details: 02/24/2020
DISHWASHER FRIGIDAIRE FFBD2412SS0A Arrived onsite for dishwasher not draining. Upon inspection we found that drain hose going to the garbage disposal was clogged. Removed plug from disposal and tested. Dishwasher is now draining.
Near Austin, TX 78701
Jacob
Job Details: 02/24/2020
WASHER GE PTWN8050MWW Arrived onsite for unit not locking. Tested unit. Found that lock was no longer functional. Replaced lock. Tested unit. Unit test good. No leaks at this time. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "arrived on site to inspect refrigerator freezing food. Upon further inspection, I tested the temps in the RC section and it was 28 degrees. I tested the thermostat and turned the unit off and it shut off. After a few minutes, I turned the thermostat back on and the unit came on and began to cool. I attempted to remove the thermostat and it went under not budge. Contacted Techline ad spoke to Rich and questioned the positioning of the thermostat and he advised that it’s attached to the evaporator at some point. I inspected the evaporator and never found where it attached. I found a service pointer W11042235 and found that the thermostat bulb has to be completely covered and it wasn’t. I recovered the thermostat bulb and reassembled the unit and advised the customer that due to this issue of the bulb not being completely covered, this is causing the thermostat to remain open and causing the colder temps in the refrigerator section. No water leaks obse
Near Pflugerville, TX 78660
Andy
Job Details: 02/24/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven stainless coming off door. Inspected unit and found damage door. Removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78728
Andy
Job Details: 02/24/2020
WASHER GE WCSR4170G3WW Arrived on site to install previously diagnosed part. Found part was not ordered. Tested unit and believe issue is with timer. Ordering knob and timer. No water leaks present at time of service.; ordrng 1 WH01X10310 (washing machine knob) and 1 WH49X10083 (p029 cntrl & shield)
Near New Braunfels, TX 78132
Noah D
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Sr # 7727138144 arrived on site to inspect fridge for loud noises, compressor was running loudly, noise was located directly in compressor by diagnostic testing, relays and controls already changed out, ordering compressor replacement and sealed system tech. Office to schedule ; ordrng 1 2HOUR (2 HOUR) and 1 SSTECH (SS TECH) and 1 W10313899 (EVAP) and 1 W10913906 (ACCESS) and 1 W11100924 (COMPRESSOR) and 1 WPW10143759 (UV DRIER)"
Near New Braunfels, TX 78132
Noah D
Job Details: 02/24/2020
VENTHOOD WHIRLPOOL WVW7336JS0 "Arrived on site to inspect vent hood, upon inspection found a slight left lean during install, ordering extension to try and repair. Office to reschedule ; ordrng 1 W11354650 (CHIMNEY )"
Near Austin, TX 78725
Jacob
Job Details: 02/24/2020
WASHER MAYTAG MVWC565FW1 Arrived onsite for unit not getting to spin cycle. Tested unit. Found F5E1 error code. Code says that lid lock issue. Found that the latch was covered in hair and oils. Replaced latch to unit. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78749
Kevin
Job Details: 02/24/2020
DISHWASHER KITCHENAID KDPM354GPS0 "Arrived on site and inspected dishwasher and found power connection to control board is not secure, after resetting connector all function has restored to dishwasher. Ran a diagnostic cycle to confirm correct operation. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78626
Lou
Job Details: 02/19/2020
REFRIGERATOR FRIGIDAIRE FFSS2614QE6A "arrived on site to install previously diagnosed and ordered part. Due to the water dispenser paddle arm being broken, I removed and replaced the paddle and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78751
Luis
Job Details: 02/19/2020
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Arrived on site for water leaking. Diagnosed water leaking from icemaker,fill tube not fully inserted to fill cup causing water to leak during heater fill cycle. Installed fill tube correctly into icemaker assembly,ran icemaker through a cycle water filled with no leaks"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 02/19/2020
WASHER MAYTAG MFW9600SQ0 "Arrived to inspect unit not draining tested god rain and found impellers broken, replaced pump and tested good no leaks on site
Near Florence, TX 76527
James
Job Details: 02/19/2020
DRYER MAYTAG MEDX655DW1 "Arrived on site and tested operation. Found roller worn as well as tensioner causing thumping sound. Installed new rollers, tensioner and belt from service kit. Vacuumed unit clean of lint. Reassembled and tested. Unit working properly and no more thumping sound. Job complete"
Near Georgetown, TX 78628
Andy
Job Details: 02/19/2020
UNKNOWN UNKNOWN 0
Near Seguin, TX 78155
Noah D
Job Details: 02/19/2020
REFRIGERATOR WHIRLPOOL WRS970CIDE01 "Arrived on site to inspect fridge for no cooling, upon inspection I found no airflow and full of ice, evaporator frozen over. Steamed out and found need of new thermistor and evaporator motor. Ordering both. Office to reschedule . Please put on cancellations ; ordrng 1 W10316760 (THERM) and 1 W11098695 (FRIDGE EVAPORATOR FAN )"
Near Austin, TX 78753
Scott
Job Details: 02/19/2020
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site for clothes getting ripped , even pairs of jeans . Will need new agitator . No water leaks detected .Re order agitator Call to set return.; O-emld tckt"
Near Round Rock, TX 78665
Andy
Job Details: 02/19/2020
REFRIGERATOR KITCHENAID KSSC48QMS01
Near Austin, TX 78728
Wesley
Job Details: 02/19/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site and delivered feet. Advised customer that frame is bent and feet will not fit straight. Customer is leaving unit feet less for now and will contemplate repair options since the unit is scratch and dent.
Near Kyle, TX 78640
Jacob
Job Details: 02/19/2020
WASHER MAYTAG MVWB955FW1 "Arrived onsite for unit not draining water. Put unit in diagnostics. Found F8E6, F9E1. Determined that the drain motor needs to be replaced. Ordered part. Rescheduled with customer. Collected 109.99 before taxes; ordrng 1 W10876600 (drain pump)"
Near Round Rock, TX 78664
Andy
Job Details: 02/19/2020
RANGE WHIRLPOOL WOS51EC0HB01 "Arrived on site for range broken glass and not shutting off. Tested and inspected unit and found failed control, UI, outer door and handle. Ordering needed parts. Authorization needed. Office to schedule return trip. ; ordrng 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11110491 (hndle-door) and 1 W11261167 (cntrl-elec) and 1 W11293216 (console)"
Near Austin, TX 78739
Kevin
Job Details: 02/19/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and inspected refrigerator and found it is 70° in both sections, exposed fresh food evaporator and found there is some frost pattern on the lower half. Ran tests 3,4 and 5 and compressor is running and fans are running but it did not add any more frost to the evaporator. Took multiple pictures sealed system repair will be needed; ordrng 1 8201786 (start device,combo) and 1 SEALEDSYSTEMREPAIR (2 HOURS ) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11094466 (valve) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 02/19/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived to inspect unit not cooling, found compressor not running so replaced over and turned on, ran and found not frost coming to evaporator after several minutes of running, found unit to be low on Freon, and will need compressor and evaporator replaced to repair ; ordrng 1 CNOTE (OFFICE RS /2HR WINDOW ) and 1 TJ80SF8404 and 1 W11305045 (COMPRESSOR ) and 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer)"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 02/19/2020
OVEN WHIRLPOOL WOS51EC0HS01 "(DM) Arrived on site for oven door glass broken. Inspected unit and work area. Found oven unplugged and not completely installed. Gained access to the oven door, replaced outer glass and panel with new. Could not test unit operations due no power to unit."
Near Austin, TX 78723
Jacob
Job Details: 02/19/2020
REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived onsite for unit freezing in freezer and causing water in refrigerator cabinet. Tested unit. Found that the freezer was packed full on food. Called Techline. Recommend that too much food in the freezer could be the cause of the the fans not being able to run properly with the blockage. Or the drain hole is plugged up. Got SR#7727180587. Recommendation to apartment maintenance to thaw out the unit first before going any further. And he will call back at a later date with possibly same issue. Job complete
Near Austin, TX 78731
David Z
Job Details: 02/19/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to install previously diagnosed no heat parts. Replaced wiring harness and control, as well as 2 missing rollers for bottom rack. Retested unit and found all is working as designed, and heater is now coming on. Call complete. No water leaks found at time of service."
Near Austin, TX 78732
David Z
Job Details: 02/19/2020
RANGE GE CGU366SEHSS "arrived on site to diagnose a cooktop that was sputtering out in low power settings, causing reigniters to constantly be going off. This appears to be all the burners and is not isolated to one, so a simple valve adjustment would not work. Orifices look good and are not clogged. Recommended repair is the pressure regulator, WB21K10137. Need to get AUTHO and also a 2 man job. Unit is in custom cabinets and countertops and is very heavy, will need 2nd man to make sure nothing gets damaged if unit has to be removed. Office to reschedule with AUTHO and 2MAN.; ordrng 1 2MAN (2MAN) and 1 AUTHO (AUTHO) and 1 WB21K10137 (regulator)"
Near Smithville, TX 78957
Cliff
Job Details: 02/19/2020
RANGE AMANA ACR4303MFB3
Near Austin, TX 78723
Leonardo
Job Details: 02/19/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 .
Near Austin, TX 78750
Paul
Job Details: 02/19/2020
REFRIGERATOR MAYTAG MFI2569VEM1 Arrived onsite for a refrigerator with the temps getting warm in both compartments. I found the compressor not starting and the overload tripping due to a failed start device. The start device needs to be replaced. I replaced the start device and the unit is working as designed. Call complete.
Near Austin, TX 78727
David Z
Job Details: 02/19/2020
MICROWAVE KITCHENAID KOCE500ESS08 arrived on site to install previously diagnosed parts to repair light on and bent hinge condition. Installed new hinges and new inner door panel. Retested unit and all is working as designed. Call complete.
Near Temple, TX 76502
Al
Job Details: 02/19/2020
WASHER MAYTAG MVWB835DW4 "Arrived to inspect washer SHIFT FAULT ERROR.Confirmed the complaint and ran diagnostics test mode and unit didn’t complete the spin.Removed and replaced the gear case, wash plate, rotor, stator and pump"
Near Waco, TX 76706
Jonathan M
Job Details: 02/19/2020
RANGE AMANA AGR5330BAW3 "Arrived on site for range that would not ignite. Inspected unit and work area. Found cooktop hanging and removed from frame. Unit would release gas but would not ignite any of the burners. Tested module and found it open. Replaced module and tested unit. Front two burners wou,d not light, lifted up cooktop to see if there was an issue and both front two gas lines are broken and completely separated.
Near Seguin, TX 78155
Noah D
Job Details: 02/19/2020
DISHWASHER WHIRLPOOL WDT710PAHW1 "Arrived on site to inspect washer for leak, upon inspection found a error code for a float sensor, float sensor had become misaligned and didn’t click, tested switch for continuity and it passed, realigned switch and placed float sensor back. Ran multiple cycle and found no leaks detected. Job complete"
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/19/2020
DRYER WHIRLPOOL WED8500DC4 "Arrived on site for dryer not tumbling. Performed diagnostics and tested dryer operation. Found drum not turning. Tested voltage to unit and found within range. Removed dryer top and found broken belt. Will need to replace belt, advised customer not to use until repair is complete. ; ordrng 1 W10849499 (BELT)"
Near Austin, TX 78746
Kevin
Job Details: 02/19/2020
DISHWASHER BOSCH SHPM98W75N "Arrived on site and replaced heat pump, micro filter, and lid drain pump cover. Customer will run a clean cycle to confirm correct operation. No water leaks from connections at time of service, job complete"
Near Lakeway, TX 78734
Brandon
Job Details: 02/19/2020
MICROWAVE WHIRLPOOL KCMS2055SSS2 "Arrived on site for customer complaint of unit not heating, found faulty control board
Near Cedar Park, TX 78613
Tyler B.
Job Details: 02/19/2020
REFRIGERATOR WHIRLPOOL WRX735SDHB01 "Arrived to inspect unit witch frost accumulation. Found left Sadie of door staying open, was able to remove bins and reset rails and tested good"
Near Austin, TX 78757
Scott
Job Details: 02/19/2020
DRYER MAYTAG MED5500FW2 Arrived on site for dead dryer . Found one of legs of power has fallen off at terminal block . Heckled and flipped breakers. No lint. Build up . Did recommend customer having electrician check breaker and outlet. Job complete
Near Austin, TX 78727
Scott
Job Details: 02/19/2020
DRYER WHIRLPOOL MGDC465HW0 "Arrived on site for squeezing dryer . Found one of the rollers was not spinning freely . Used repair kit ,replaced rollers ,pulley , belt . Unit is testing normal . No lint build up at time of service . Job complete ."
Near VLG O THE HLS, TX 78738
Luis
Job Details: 02/19/2020
REFRIGERATOR GE PYE22KSKFSS "Arrived on site for no cool in fresh food and no ice. Removed deli drawer found ice on cover,removed cover found cover damaged due to ice build up,fan motor not running,checked voltage,good voltage to fan. Diagnosed unit will need a new cover and fan motor. Called tech support,ran icemaker through a cycle,icemaker passed harvest and filled with water.; ordrng 1 WR17X27084 (COVER) and 1 WR55X10025 (SENSOR) and 1 WR60X26866 (FAN MOTOR)"
Near Killeen, TX 76542
Al
Job Details: 02/19/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived to inspect front load washer not spinning. Confirmed the complaint and ran diagnostics test mode and and found the drain hose was kinked, which was not allowing the unit to drain before spinning.Corrected the issue and unit now works as designed.All water lines were dry at the time of service"
Near Holland, TX 76534
Al
Job Details: 02/19/2020
WASHER WHIRLPOOL WTW8500DC0 "Arrived to inspect washer making extremely loud noises when spinning.Verified the complaint through diagnostics test mode and unit gear case is defective and requires replacement.All water lines were dry at the time of service"
Near New Braunfels, TX 78130
Noah D
Job Details: 02/19/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site to diagnose dishwasher for not dispensing, upon inspection found the sump and pump motor not working or shooting out water. Ordering new pump, office to reschedule ; ordrng 1 W10673255 (PUMP)"
Near Round Rock, TX 78665
Wesley
Job Details: 02/19/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite and replaced control. Unit is now operating as designed. All checks good. Control had shorted prior to use.
Near Buda, TX 78610
Richard
Job Details: 02/19/2020
WASHER MAYTAG MHW5100DW0 Arrived onsite for the washer stuck on 14 mins. Ran diagnostics and a quick test and no error codes were present. Called senior technician RJ and he suggested to unplug the washer for 2 mins to reset the control. Did that and washer is back to normal. And tested fine no leaks. Complete
Near Cedar Park, TX 78613
Lou
Job Details: 02/19/2020
DRYER WHIRLPOOL WED8000DW4 "arrived on site to install previously diagnosed and ordered parts. Due to the front right roller making a bumping noise, I removed and replaced the bulkhead, front right roller, shaft and washer and tested the unit. Unit is operating as designed. No lint observed during service, job completed."
Near Austin, TX 78705
Jacob
Job Details: 02/19/2020
WASHER ELECTROLUX FFLE3911QW0 Arrived onsite for the washer making noise during spin cycle. Tested unit. Found no issues with the washer at this time. Gave customer instruct on different settings and best way to put in clothes. No leaks at this time. Job complete
Near Austin, TX 78726
Tyler B.
Job Details: 02/19/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived to install previously ordered parts, replaced bin, and found tech ordered wrong color rail, will need grey to complete ; ordrng 1 W11025614 (rail-mulln)"
Near Austin, TX 78734
Brandon
Job Details: 02/19/2020
REFRIGERATOR KITCHENAID KSC24C8EYY01 "Arrived on site for customer complaint of unit not cooling, I found compressor running, fans running, I gained access to evaporator, unit has weak frost pattern, sealed system job is needed.
Near Austin, TX 78757
Scott
Job Details: 02/19/2020
DISHWASHER KITCHENAID KDTE204EWH1 "Arrived on site for left rail falling off due to rust on welds . Also found rust starting to appear on welds on right side rail. Replaced both upper rails . Called tech line ,was advised on pointer and score for issue . 7727174528No water leaks detected at time of service . Job complete ."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 02/19/2020
DRYER WHIRLPOOL WED8500DC4 (DM) Arrived on site for dryer not starting cycle. Inspected unit and work area. Customer stated the dryer only starts the cycle when he pushes on the door. Performed diagnostics mode and tested unit operation. Found door catch not fully engaging when closed. Replaced door catch new. Performed diagnostics mode and tested operation. All tested good.
Near Georgetown, TX 78628
James
Job Details: 02/19/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and tested operation. Found fill tube heater open and water line freezing to ice maker. Installed fill tube heater and tested operation. Unit tests good. Job complete
Near Round Rock, TX 78681
Andy
Job Details: 02/19/2020
ICE MACHINE WHIRLPOOL KUIX305ESS1 Arrived on site for ice machine low ice production. Pulled unit and found compressor extremely hot. Checked amp draw and found compressor pulling 3.0 amps. Compressor will need to be replaced to complete repairs. Ordering needed parts. Office to schedule return trip. 2 hour job. SS repair. Authorization needed. No water leaks present at time of service.; ordrng 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (SS JOB) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 WPW10200037 (drier-tube) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)
Near Buda, TX 78610
Richard
Job Details: 02/19/2020
WASHER WHIRLPOOL WFW3090GW2 Arrived onsite for the washer baffles are loose. Installed 3 new baffles that was ordered. Could not test washer do to no water hooked up and no power to the RV trailer. Complete.
Near Austin, TX 78751
Luis
Job Details: 02/19/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for unit not cooling in freezer and loud noise. Found u it not entering defrost cycle,ran diagnostics heater not powering on unable to remove cover without causing damage to cover. Ordering fan motor that includes defrost sensor,main control and ui control; ordrng 1 W11249952 (FAN MOTOR) and 1 W11330971 (UI CONTROL) and 1 WPW10675033 (CONTROL)"
Near Georgetown, TX 78626
James
Job Details: 02/19/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site and tested operation. Found fault for no heat in diagnostics. Allowed unit to run full diagnostic test cycle to clear fault and verify heater operation. Customer stated unit has not dried since previous service. Unit now functioning properly and no faults after repair. Job complete
Near Dripping Springs, TX 78620
Robert
Job Details: 02/19/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of not heating. Found the heater broken in two. Replaced heater and checked operation. No leaks detected at time of service.
Near , TX 78641
Lou
Job Details: 02/19/2020
OVEN WHIRLPOOL WOD77EC0HS01 "arrived on site to inspect oven display. Upon further inspection, the customer advised that the time/date have been jumping back to January 1 @ 800am. The customer does not have internet connection and is not connected to WiFi on the unit. I cycled the power to the unit and reprogrammed. Tested unit and it is operating as designed. I recommended that the customer get the WiFi connection as soon as possible and download the Whirlpool app to their phone and contact the Whirlpool Connect team- 866-333-4591 for any assistance in connecting to WiFi on the unit. No mechanical repairs needed at this time. Once the WiFi is connected, a software update will be made by Whirlpool to correct the issue. Job completed"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 02/19/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "(DM) Arrived on site for refrigerator showing code P0 on the UI. Inspected unit and work area. Performed diagnostics mode and tested unit operation, heard evaporator fan clicking. Gained access to the evaporator and found ice building up on the evaporator. Tested defrost heater and found activating in tested mode. Called tech line and spoke with Kathy (SR # 7727179792). Tech line said to test the thermistor from the control board. Tested the thermistor from the control board and was getting 8.95 K Ohms, with in range of operation. Per Kathy it Is a bad control board. Will need to return with control board to complete the repair..; ordrng 1 W10624574 (CONTROL) and 1 W11249952 (MOTOR EVAP)"
Near Waco, TX 76712
Jonathan M
Job Details: 02/19/2020
WASHER MAYTAG MVWB835DW1 Arrived on site for washer that would not turn on. Inspected unit and work area. And it would not turn on display. Removed console and found the control blinking. Tested voltage to control and found 123.4 V. Tested voltage going to use in our face and found 5 V DC. Replaced console and tested unit. Unit is working as designed. Call complete.
Near The Hills, TX 78738
Luis
Job Details: 02/19/2020
REFRIGERATOR KITCHENAID KBSD618ESS01 "Arrived on site for failed led,and ice dispenser issue. Found ice door not sealing found faulty led ordering bracket,a new led and ice door. ; ordrng 1 W10542660 (BRACKET MOTOR) and 1 W10908166 (LED ) and 1 WPW10504458 (ICE DOOR)"
Near Georgetown, TX 78633
James
Job Details: 02/19/2020
REFRIGERATOR WHIRLPOOL WRS970CIDE00 Arrived on site and tested operation. Found ice making not cycling properly. Found harness in door failing at hinge and breaking in half. Freezer door will need to be replaced to repair unit. Repair is not cost effective for unit. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 02/19/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for fridge leak , upon inspection found the evaporator frozen on the bottom pan, pan was backed up and the gasket material was bent and leaking, replaced pan and gasket material and put everything back together. No leaks detected, All function returned,
Near , TX 78669
Brandon
Job Details: 02/19/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site for customer complaint of unit leaking and sometimes not starting a cycle, found torn bellow and faulty UI control, I replaced controls, and bellow, unit tested good. Collected payment for bellow."
Near Pflugerville, TX 78660
Andy
Job Details: 02/19/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to install previously diagnosed parts, removed failed extension and replaced with new. Attempted to remove failed gasket and gasket is sealed into door. Will need to replace right RC door to complete repairs. Ordering needed part. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 LW10341284 (dor-fip ss) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10393265 (nameplate)"
Near Georgetown, TX 78626
James
Job Details: 02/19/2020
WASHER WHIRLPOOL WTW8500DC2 Arrived on site and found water leaking from seals on valve and oil coming from the gearcase.
Near Austin, TX 78748
Kevin
Job Details: 02/19/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site and found amount of water that is leaking has improved significantly but the inside edge of the fitting connecting the waterline from the rear of the refrigerator to the freezer door is still wet to the touch. Remove connector and trimmed off 3/4 of an inch of the waterline to improve the surface that makes contact with a connector. Ran The water dispenser multiple times after adjustment and it does not appear to be leaking anymore, job complete"
Near Austin, TX 78704
Richard
Job Details: 02/19/2020
WASHER WHIRLPOOL MVWB980BG0 Arrived onsite for the washer making a grinding noise. During testing found that the tub bearings are no good. Upon inspection found that the tub is leaking and rusted up the rotor and stator and the suspension rods were worn out as well.
Near Waco, TX 76708
Jonathan M
Job Details: 02/19/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for a dryer that would not advance on the timer. Inspected unit and work area. Tested continuity to high limit thermostat, fuse, cut off, thermistors, and element. All checked good. Called tech line and spoke to Chris SR# 7727179769. He had me test voltage going across the timer and found 244 V going to the timer. He stated to replace the timer because it was getting proper voltage. Replaced timer and tested unit. Unit is working as designed. Call complete."
Near Lampasas, TX 76550
Al
Job Details: 02/19/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF Arrived to inspect top ice maker not working.Called Frigidaire Techline and spoke with Robert.Advised him of the complaint and was told to test the DC volts at the red and white 6 pin connector and there was 0 volts DC.Robert advised it’s the main board PART # 5304510307Frigidaire File #83385305Ordering 5304510307 board assembly.Office to reschedule with customer ; ordrng 1 5304510307 (BOARD ASSEMBLY (FRIGIDAIRE))
Near Nolanville, TX 76559
Al
Job Details: 02/19/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived to inspect refrigerator temperature concerns.Used my temperature sensor to take temperatures in both sections of the unit.Freezer was 0 degrees and refrigerator section was 36 degrees.Customer had temperature on refrigerator control set to 4, I adjusted it to 7 so she could load groceries in the refrigerator section.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78759
Paul
Job Details: 02/19/2020
DISHWASHER WHIRLPOOL WDT720PADB1 Arrived onsite for a dishwasher that will not start. I found the unit powering on. I checked stored error codes and found an F6E6 & F7E1. I found the pump not running with voltage to it. I replaced the sump and motor and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
Lou
Job Details: 02/19/2020
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker in the door had stopped halfway through harvest. I placed the unit in diagnostics and tested the ice maker in test 120. The IM never functioned correctly and showed E2 error. I tested the fill tube and it operated as designed. I removed and replaced the ice maker and tested and it operated as designed. No water leaks observed during service, job completed."
Near Bastrop, TX 78602
Cliff
Job Details: 02/19/2020
WASHER MAYTAG MVWB835DW1 Arrived on site to diagnose a washing machine that is not turning on. Tested unit and found failed console assembly. Replaced console and tested unit. Found all is functioning properly at this time. No leaks were found at time of service
Near Leander, TX 78641
Lou
Job Details: 02/19/2020
WASHER LG WM2496HSM "arrived on site to inspect washer not draining. Upon further inspection, I found the unit to be stacked. I turned the unit on drain/spin mode and stated and the drain pump only made a humming sound. I removed the filter and there was no debris but I found that the small drain tube was completely clogged with debris. Once I drained the water from the unit I attempted the drain/spin mode again and got the same results. No water leaks observed during service, job completed."
Near Spicewood, TX 78669
Luis
Job Details: 02/19/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for unit not defrosting. Replaced defrost thermistor,main control and ui control. Powered unit on compressor and fans powered on.
Near Austin, TX 78704
Jacob
Job Details: 02/19/2020
DRYER WHIRLPOOL WED6620HC1 Arrived onsite for UI control not working and lighting up on its own. Tested unit. Found that UI control panel was not responding to touch and lights were flickering. Replaced UI control. Tested unit. Unit test good.
Near , TX 78610
Richard
Job Details: 02/19/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite for the dishwasher possibly leaking. Ran diagnostics and found no leaks and no issues with the dishwasher. Working good. Complete