Near Temple, TX 76504
Tyler
Job Details: 02/10/2021
DRYER WHIRLPOOL WED4815EW1 Arrived on site to install previously diagnosed high limit thermal cut off. I’ve been selling that need a part as they were reassembled and tested unit and verify that everything is now functioning as designed and remind the customer that their property management office will need to get a dryer vent cleaning done ASAP. Call complete
Near Austin, TX 78748
Luis
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Diagnosed defective led module,replaced led modules all leds working as designed"
Near New Braunfels, TX 78130
Andrew
Job Details: 02/10/2021
WASHER MAYTAG MVWC565FW2 "Arrived on site to test unit for clothes getting tangled. Spoke with techline and replaced agitator. Found customer was wrapping agitator with clothes. Tested unit, unit works good. Advised customer on proper loading instructions. No leaks detected at time of service. Job complete.———SR#7729927550"
Near Leander, TX 78641
Lou
Job Details: 02/10/2021
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site to inspect dishwasher error codes. Upon further inspection, I found the unit with D9E1-drain pump. I tested the unit and it operated as designed and drained. I found that the drain hose had no high loop and was connected to an air gap that was from the previous dishwasher. I disconnected the drain hose from the air gap with customers permission and connected to the disposal and provided a high loop with the hose. Retested the unit and it is operating as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Richard
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived onsite for the refrigerator ice maker not making ice. During testing found that the ice box fan is not working properly. Ice maker cycled and filled with water . Will need to replaced ice box fan. Ordering parts and office to schedule ; ordrng 1 WPW10308033 (Fan) and 1 WPW10123444K (Wheel)
Near Austin, TX 78758
Matthew
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for refrigerator not cooling sufficiently in RC. Upon inspection tested baffle and evaporator fan. Fan would not turn on. Removed evaporator cover to access fan. Found debris blocking fan from rotation. Removed debris and fan energized. Unit is functioning properly. Job complete
Near Austin, TX 78731
Kevin
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site and replaced damaged freezer door, job complete"
Near Austin, TX 78731
Luis
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for a damaged fresh food door,installed a new fresh food door and nameplate checked door seal good."
Near Round Rock, TX 78681
Jimmy J.
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived on site for discoloring in refrig.
Near Austin, TX 78731
Wesley
Job Details: 02/10/2021
RANGE KITCHENAID KGSS907SSS03 "Arrived onsite and found fuse blown, found thermostat defective. Testing with a bypass found that display also dead.
Near Austin, TX 78744
Kevin
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site and inspected dishwasher and sound sump and motor its not properly attached to tub, found the right swing lock to keep sump and motor down is missing. A new one will be needed to correct the issue took one picture.; ordrng 1 W11085683 (Sump and motor) and 4 WPW10503548 (Connector)s"
Near Waco, TX 76705
Jonathan M
Job Details: 02/10/2021
DRYER ROPER RED4516FW0 "Arrived on site for a dryer that has no power again. Inspected unit and work area. Tested voltage going to the unit and found 101 V going from L1 to neutral, 120 V L2 to neutral, and 220V going from L1 to L2. I called whirlpool Techline and spoke to Robert SR# 7729965083. He had me check voltage going from El want a neutral when the push the start button was pressed. Upon putting my leads onto the L1 to neutral terminals, I found 120V and the unit began to start. Under a load, the L one to neutral dropped to 113 V. He advised that due to the intermittent voltage, the issue would have to be with the electrical supply. He advised to make no repairs and the unit is working as designed. Call complete."
Near Austin, TX 78738
Robert
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived on job to replace previously diagnosed parts. New valve leaks ordered new valve , tubing and couple. ; saved tckt"
Near Copperas Cove, TX 76522
Al
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL DU1030XTXS2 Arrived on site and inspected dishwasher (whirlpool) leaking issues.Ran diagnostics and found no errors.Noticed the current gasket looks as if the previous owners super glued it instead of replacing it in order to sell the home to current resident.Customer also advised the unit doesnt always complete the cycles.Ordering the main control and door gasket to complete the repair.Needs more work ; ordrng 1 W10906417 (Main control) and 1 W10542314 (Door Gasket)
Near Kyle, TX 78640
Richard
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for the dishwasher not washing properly. Replaced the sump and pump and control. All functions tested good and no leaks detected complete
Near Austin, TX 78730
Wesley
Job Details: 02/10/2021
COOKTOP KENMORE 911.332131 Arrived on site and found front left igniter intermittently not arcing properly for ignition.
Near Austin, TX 78747
Kevin
Job Details: 02/10/2021
WASHER MAYTAG MVWB765FW0 "Arrived on site and inspected washer and found saved error code F6E2 for communication failure between control panel and control board new ones will be needed to correct the issue.Requested that customer contact office to reschedule when they are ready.
Near Buchanan Dam, TX 78609
Cliff
Job Details: 02/10/2021
WASHER MAYTAG MVW7232HW0 Arrived on site to diagnose a washer that is not cycling properly. Tested unit and found drain line installed too far into wall stand pipe. This is creating a safe and preventing the machine from filling properly. Reset drain to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78748
Kevin
Job Details: 02/10/2021
DRYER WHIRLPOOL LEB6000PQ1 "Arrived on site and inspected dryer and found it is not heating and will not complete the cycle. Airflow meter is showing restricted and recommended it be cleaned/cleared by a service. Removed rear panel and found cut off has been bypassed sometime in the past. Because of this heating element has failed and timer is likely damaged as well accounting for the cycle not stopping.
Near Liberty Hill, TX 78642
Cliff
Job Details: 02/10/2021
DISHWASHER MAYTAG MDB9959SKZ0 Arrived on site to replace pump for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Robinson, TX 76706
Jonathan M
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KBBR306ESS00 "Arrived onsite to install previously diagnosed parts. Replaced LED driver board and still had no lights. I checked the voltage to the driver board when the doors were open and found 120 V. I checked voltage going to the LED modules on each circuit and found 16V DC going to each circuit. I called Whirlpool Techline and spoke to Rich SR# 7729971723. He had me check wires going into the cabinet all the way up to the LED driver bored but advised that if the LED driver board is sending correct voltage and the lights aren’t illuminating in any compartment, The only explanation would be a wiring issue inside the cabinet weather on the neutral side or the wiring going to the modules.
Near Austin, TX 78728
David Z
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose burning smell coming from dishwasher. Ran unit and couldnt verify any smoke or damage. Checked the element and tub for burns, and found no burnt wiring. Unit likely had something on the element from factory that burned off. Seems good now, all is working as designed. Call complete."
Near Pflugerville, TX 78660
Paul
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onsite for a refrigerator not cooling correctly to possibly replace sealed system components. I tested pressures and found the low side in a 9 psi vacuum and the high side at 90 psi. I found the system low on refrigerant. I checked for leaks and found a small refrigerant leak at the factory Lokring between the condenser and yoder loop. I cut the Lokring out and soldered the lines together with a copper coupling. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.5 ozs of R134A. I tested the unit and had 0 psi on the low side and 125 psi on the high side with a good frost pattern on the evaporator. The unit is working as designed. Call complete.
Near Cedar Park, TX 78613
Justin
Job Details: 02/10/2021
COOKTOP WHIRLPOOL W5CG3024XS01 "Arrived on site for cooktop with knobs hard to turn. Upon arrival customer stated that the real issue was flames on large burner were off and on the small burner. I found the orifice clogged on the small burner and cleared it. The large burner is now working as designed. The small burner had a small flame on the left side. I found the burner head and valve clean. There was no obstruction in the orifice, and as adjusted the gas level and had no change. I found the burner was designed this way and was working as designed. No mechanical failures at time of service.Call complete."
Near Manor, TX 78653
Matthew
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WFE515S0JS0 "Arrived onsite for range error code. Upon inspection found range with F1E0 error, internal board failure. Will need main board replaced. Ordering main board and office to reschedule. ; ordrng 1 W11316353 (cntrl-elec)"
Near San Marcos, TX 78666
Jacob
Job Details: 02/10/2021
RANGE WHIRLPOOL WGG745S0FS02 "Arrived onsite for unit getting too hot above 350 degrees. Builder said inspector used a temperature gun to test temperature and got 416 degrees after 20 min of leaving the unit on. Tested both ovens to 350 degrees. Unit got to temp. When checking temperature sensor in diagnostics, temperature was showing 360 degrees, 10 degrees over. Called Tech line. Said that a temperature gun or temperature gauge is not recommended to check temperature. Said use a thermal couple or check internal sensors with diagnostics to get a more accurate reading. Got sr#7729968826. No leaks at this time. Job complete"
Near Austin, TX 78759
Matthew
Job Details: 02/10/2021
MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived onsite for microwave door not operating. Upon inspection found broken latch. Replaced latch, tested unit and unit is functioning properly. Job complete"
Near Canyon Lake, TX 78132
Noah D
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDF520PADM9 "Arrived on site to inspect dishwasher for not drying, upon inspection found the heating element worked, instructed customer on proper use with children’s cups due to plastic lined dishwasher and to use rinseaid. Complete"
Near Seguin, TX 78155
Andrew
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL DU8400XX2 "Arrived on site to test unit for dispenser not opening. Found spring on dispenser assembly broken on connection end. Reattached spring, tested unit, unit works good. Customer wishes to replace spring with a new oneOffice to reschedule. ; ordrng 1 WP3368999 (spring)"
Near Buda, TX 78610
Richard
Job Details: 02/10/2021
WASHER WHIRLPOOL WFW72HEDW0 Arrived onsite for the washer not working. Replaced control board and washer tested good complete.
Near Temple, TX 76502
Tyler
Job Details: 02/10/2021
WASHER WHIRLPOOL WFW6620HC2 Arrived on site for washer that was leaking water into the dispenser. Upon arrival I was able to confirm that there was clear cold water in the dispenser and I was able to find that the cold side water inlet valve was leaking water slowly over time not allowing for proper functionality and the water is leaking down into the soap dispenser I then replaced the water inlet valve and was able to reassemble the test the unit and verify that the unit is no longer leaking and working as designed call complete
Near , TX 78132
Noah D
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher for a broken wheel. Upon inspection found the wheel snapped, replaced both sides with adjuster tracks and tines, checked for functions. Complete"
Near Austin, TX 78717
David Z
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Arrived on site to diagnose refrigerator not dispensing ice.
Near Leander, TX 78641
Kayman
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WMH2175XVS2 Arrived onsite to install previously diagnosed parts. I installed the TT motor and tested the unit. The unit is working as designed at this time.
Near Austin, TX 78748
Kevin
Job Details: 02/10/2021
RANGE GE JGBP28SET2SS "Arrived on site and inspected range and found bake cycle is operating normally, took pictures of igniter and bake burner lit. Observed it relight and reach temperature 4 more times. No issue found with oven, job complete"
Near San Marcos, TX 78666
Jacob
Job Details: 02/10/2021
DISHWASHER IKEA IUD9750WS04 "Arrived onsite for unit not starting. Tested unit. Unit did not power on. Upon further inspection, found that the bi metal was open. Replaced bi metal. Unit turned on immediately. Tested unit. Unit tested good. No leaks at this time. Job complete.
Near Austin, TX 78738
Robert
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL KDTM404KPS0 Arrived on job for complaints of not draining. Found drain working and no codes. Customer said the unit will always cancel drain but stopped mid cycle and beeps and will have to try cancel drain 2-3 times before it will work. Pulled pump and checked for debris none found. ; ordrng 1 W11410066 (CONTROL ) and 1 W11412291 (DRAIN MOTOR ) and 1 W11412299 (LATCH)
Near Austin, TX 78724
Matthew
Job Details: 02/10/2021
DRYER WHIRLPOOL WED7500GC0 Arrived onsite for dryer door not staying closed. Replaced strike and catch. Tested unit and unit would open after a few minutes. Reordering strike and latch as well as hinge springs. Office to reschedule.; ordrng 2 W11366436 (STRIKE)s and 2 WP3387565 (sprng-door)s and 2 Wp3389441 (catch)s
Near Dripping Springs, TX 78620
Richard
Job Details: 02/10/2021
WASHER MAYTAG MVWX655DW2 Arrived onsite for the washer not spinning properly. During testing found that the spin basket was not leveled. It was leaning to far to the right side of the washer. Leveled the spin basket to the center and ran a load. Washer agitated good. Water level was good. During the spin cycle the spin basket looked good and it was spinning to manufacture specs. All functions tested good complete
Near Round Rock, TX 78681
Jimmy J.
Job Details: 02/10/2021
DRYER WHIRLPOOL WGD8500DC4 "Arrived on site for dryer will stop mid load with error 'F6E3', after unplugging for 30 minutes, can replug and restart the load for bit, until the error happens again. Placed in diagnostics and F6E3, F4E3, F6E2 came up. Found control was faulty and installed a new control. Ran temps with thermocouple at the back of the dryer with vent hose detached and was venting as designed. Ran temps with thermocouple and vent hose attached and temp stayed at 142. Advised customer to clean vents for proper air flow. Went outside to inspect outside rooftop vent and it was clogged with lint and completely covering the mesh wire. Job completed."
Near Austin, TX 78737
Leonardo
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT920SADE2 Arrived on site to test unit for unit not washing. Test unit and found wash motor not coming on.
Near Austin, TX 78745
Kevin
Job Details: 02/10/2021
COOKTOP WHIRLPOOL WFG505M0BS3 "Arrived on site, homeowner has been sent range console directly, replaced it and range is now correct, job complete"
Near Leander, TX 78641
Kayman
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT920SADM2 Arrived onsite for dishwasher not dissolving the soap pods used and not washing well. Upon inspection I found stored errors for no heat and float switch error. I ran a diagnostics cycle and found the sump would try to push water through the spray arms but sounded weak and the water was not being pushed or sprayed. The unit will need a sump and motor for repair. Ordering Sump (WPW10671942) office to R/S due to part avail; ordrng 1 WPW10671942 (Sump)
Near Austin, TX 78748
Leonardo
Job Details: 02/10/2021
OVEN WHIRLPOOL WFG505M0BS0 Arrived on site to test unit for unit not getting to temp. Test unit and found bad igniter. Replaced igniter test unit and unit test good job complete.
Near Waco, TX 76710
Jonathan M
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for a refrigerator that won’t make ice. Inspected unit and work area. Place unit and service diagnostics and ran through an icemaker harvest test. Icemaker harvest test ran as designed. Placed unit and a icemaker fill test and found the valve buzzing but water not running to the icemaker. Pulled off icemaker cover and attempted to check for any ice blockage in the fill tube. Was able to chisel out some ice and tested unit again. Unit began to fill as designed. Unit is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to inspect refrigerator when calling for ice the water dispenses. Upon further inspection, the customer demonstrated getting ice from the dispenser and the water would dispense. Then when calling for ice the ice would dispense. I inspected the UI harness and all connections were good and in their correct place. I removed and replaced the UI and retested. Unit continues to fail. I inspected the harness at the bottom left hinge and it was good. I tested voltage to the water dispenser at the hv control and it failed. I removed and replaced the hv control and retested and unit is operating as designed. No water leaks observed during service, job completed."
Near Martindale, TX 78655
Kevin
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL KDRS483VSS04 Arrived on site and replaced touch panel and user interface diagnosed on previous visit after replacement Job complete
Near Georgetown, TX 78633
Lou
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site to inspect microwave venthood light issues. Upon further inspection, I found the light base had broken off inside the socket. I removed the socket and removed the old base and using a tester bulb, I tested the unit and it is operating as designed. Job completed."
Near Marble Falls, TX 78654
Cliff
Job Details: 02/10/2021
MICROWAVE FRIGIDAIRE FPMO209RFB Arrived on site to diagnose a microwave that is not heating properly. Tested unit and found failed magnetron. Replaced magnetron and tested unit. Found all is functioning properly at this time.
Near Seguin, TX 78155
Andrew
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW5005KW0 "Arrived on site to test unit for not washing, wet clothes, and stopping mod cycles. Found actuator was not connected to splutch preventing unit from switching into spin or agitate. Connected actuator to splutch, tested unit, unit works good. No leaks detected. Job complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site to inspect fridge for not cooling correctly, upon inspection found the overlay off. Replaced both control and overlay, all functions returned. Complete"
Near Austin, TX 78737
Luis
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site for cooling complaint.
Near Austin, TX 78737
Leonardo
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDF540PADM1 Arrived on site to test unit for no power. Test unit and found unit not getting 120v. Plugged unit in to different outlet and unit test good. Advised customer to get and electrician to check outlet or switch job complete.
Near Briarcliff, TX 78669
Brandon
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for customer complaint of unit not cleaning well, found F7E1 error code in diagnostic mode. Found diverter motor not finding home position and wash motor not running. ; ordrng 1 Cnote (Office to reschedule) and 1 WPW10671941 (Sump assembly)"
Near Spicewood, TX 78669
Brandon
Job Details: 02/10/2021
OVEN KITCHENAID KODE500ESS04 "Arrived on site for customer complaint of loud noise, I removed convection baffle, straightened out fan blade, unit tested good at time of service. Customer is hearing vibration when the metal cavity heats up."
Near Leander, TX 78641
Kayman
Job Details: 02/10/2021
REFRIGERATOR GE PFE29PSDASS Arrived onsite for refrigerator with ice clumping up in the bin. Upon inspection I found the ice chute door was just hanging in the ice chute and not sealing at all. I inspected the ice door motor and found the red wire broken at the motor. The unit will need a new ice door motor for repair. Ordering duct motor (WR60X10344) and duct door (WR17X13241) spring (WR01X11017). Requesting AUTHO for repair. ; ordrng 1 WR60X10344 (Motor) and 1 WR17X13241 (Ice door) and 1 WR01X11017 (Spring)
Near Liberty Hill, TX 78642
Cliff
Job Details: 02/10/2021
OVEN WHIRLPOOL KODE500ESS04 Arrived on site to diagnose an oven that is shutting off during cooking. Found loose connection between controls and UI. Reseated connection and tested unit. Found all is working properly at this time.
Near Austin, TX 78749
Kevin
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF954CIHB01 Arrived on site and found water filter is difficult to remove and water pressure through dispenser is very strong. Previous diagnosis and discussion with techline was correct the refrigerator needs a pressure regulator.; ordrng 1 W10786952 (Pressure regulator) and 1 8212547RP (Water line)
Near Austin, TX 78725
Matthew
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite to replace previously diagnosed parts. Replaced pump and motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Austin, TX 78727
David Z
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Arrived on site to diagnose refrigerator leaking water. On arrival water was shut off. Turned on water supply. Found water running from filter housing. Checked filter and found it wasnt seated properly. Tightened filter. Unit still running water. Replaced filter housing. Retested and leak was gone. All is working as designed. Call complete.
Near Cedar Park, TX 78613
Justin
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for a dishwasher not working. I put unit into diagnostics mode and found stored error code F4E3 for motor not running. Found voltage to motor but found it would not activate at all. Replaced sump and motor and put unit into diagnostics again. Motor came on and worked and found proper amp draw. Unit now working as designed. No leaks observed at time of service. Call complete.
Near Manor, TX 78653
Andy
Job Details: 02/10/2021
RANGE WHIRLPOOL WFG550S0HZ2 Arrived on site for range broken glass on oven door. Arrived on site and found no damage to door. Asked customer about issues and there is no known issues with door at this time. Instructed customer on use and care and practice for best performance. No gas leaks present at time of service.
Near Austin, TX 78731
David Z
Job Details: 02/10/2021
REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site to follow up on leaking refrigerator. Found the drain was frozen over again. Removed and replaced drain, and sealed in with permagum and silicon.
Near Austin, TX 78717
Justin
Job Details: 02/10/2021
OVEN WHIRLPOOL KODE300ESS03 Arrived on site for wall oven not reaching proper temp. Customer stated they had a home inspection and they most likely used an improper thermometer to read temps. I took temps and found average temp in lower oven to be at 330°F and I calibrated it 20°F up. I found the upper oven average temp to be at 350°F. I found unit was working as designed and had no mechanical failures. I showed customer how to calibrate unit and went over how to properly test temps via user care guide.
Near Bee Cave, TX 78738
Brandon
Job Details: 02/10/2021
DRYER MAYTAG MEDB835DCS4 "Arrived on site for customer complaint of long dry times and check vent light coming on, found vent was clogged, instructed customer to have vent cleaned
Near Round Rock, TX 78665
Jimmy J.
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site for Refrig both drawers do not fit and when she pulls it out it comes off the track. and she does not fill like the Humidity is working as should both have a lot in them. Found drawer was not staying on the rails and sitting evenly on the shelf. Also found the drawer stop was not engaging and sliding past the drawer causing it to come off the rail. Customer complained about items freezing in fridge. Temps set to Fahrenheit instead of Celsius. Found temps were not set to recommended. Adjusted freezer and fridge to recommended settings. Found two of the shelves had dents/damage. Ordered 3 shelves, 2 sliders, and 2 channel runners. Returning with drawer front to complete repair. ; ordrng 1 W11243759 (Glass shelf) and 1 W11213107 (Glass shelf) and 1 W11241612 (Shelf-Cant) and 1 W11257202 (Snack pan) and 1 WPW10346891 (Slider) and 1 WPW10346890 (Slider) and 2 W11226546 (Channel runner)s"
Near Spicewood, TX 78669
Brandon
Job Details: 02/10/2021
OVEN JENN-AIR JMC2427DS01 "Arrived on site for customer complaint of UI panel being blank but light inside being on, I disconnected the UI panel harness and reconnected, unit tested good.
Near Manor, TX 78653
Andy
Job Details: 02/10/2021
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site for range dent in panel. Inspected unit and found panel control panel dented. Removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near San Marcos, TX 78666
Jacob
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WML55011HS2 Arrived onsite for unit not heating. Tested unit. Unit was not heating. Ordered parts. Office to reschedule.; ordrng 1 W11125676 (thrmst-fix) and 1 W11129648 (cntrl-elec) and 1 W11213318 (capactr-mg) and 1 W11402082 (MAGNETRON )
Near Canyon Lake, TX 78132
Noah D
Job Details: 02/10/2021
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect oven for not turning on light when pressing button on console, upon inspection found the relay for the light worked but did not when pressed on console, reset unit and all functions returned. Complete"
Near Austin, TX 78737
Robert
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on job for complaints of rack and drain issues. Found adjuster kit needed for upper rack and drain pump for drain. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78747
Leonardo
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not heating. Test unit and found unit heating correctly advised customer to keep jet dry full to help unit dry job complete.
Near Austin, TX 78727
David Z
Job Details: 02/10/2021
REFRIGERATOR GE GFSS6KEXASS "Arrived on site to diagnose refrigerator not cooling in RC and leaking water. On arrival found the RC at almost room temp. I checked the temp display and it said 88 on refrigerator, and 88 blinking to 84 and back over and over. I got no response from any of the buttons. Tested temps and found the freezer at -11. Diffuser did not open at all in RC while checking on it. Freezer temp is way too low and freezing the RC drain tube, but cant change temps due to failed control board. Still waiting on control board, but also bringing back defrost heater and bimetal, diffuser and RC evap fan. ; ordrng 1 WR09X10173 (Damper assy) and 1 WR60X10273 (Evap cover assy)"
Near Georgetown, TX 78628
Cliff
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW8500DC0 Arrived on site to diagnose a washer that is leaking. Found water valve assembly leaking during fill. Replaced water valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed part. Removed control and installed new control. Tested voltage to ensure heater was receiving the correct voltage. Getting 120 at connectors. Opened freezer door and could hear water sizzling on heater. Job completed.
Near Austin, TX 78738
Brandon
Job Details: 02/10/2021
RANGE JENN-AIR JGCP436HL00 "Arrived on site for customer complaint of flames not being correct, found regulator issues, replaced regulator, unit tested good."
Near Manor, TX 78653
Andy
Job Details: 02/10/2021
RANGE ESTATE TGP305TQ1 Arrived on site for range oven not heating. Tested and inspected unit and found failed igniter.Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near San Marcos, TX 78666
Jacob
Job Details: 02/10/2021
RANGE FRIGIDAIRE MEF303PGWC "Arrived onsite for unit heating in oven. Tested unit. No heat was coming out. Upon further inspection, found that the heating element in the bottom of the oven was not giving continuity. Ordered part. Office to reschedule.; ordrng 1 316075103 (element,bake)"
Near Austin, TX 78746
Leonardo
Job Details: 02/10/2021
DISHWASHER KITCHENAID KUDS30FXPA4 Arrived on site to test unit for unit not washing dishes. Test unit and found unit not getting enough water. Replaced fill valve test unit and unit getting good water level but motor making loud noise. Found motor damaged ordering new sump and motor. Office to reschedule. ; ordrng 1 Wpw10780877 (Sump and motor)
Near Georgetown, TX 78633
Lou
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WOC54EC7HW03 "Arrived on site to inspect wall oven/microwave combo light out. Upon further inspection, I found the inner microwave light burnt out. Pulled unit from wall and removed and replaced the light and tested. Unit is operating as designed. Job completed."
Near West Lake Hills, TX 78746
Kevin
Job Details: 02/10/2021
WASHER WHIRLPOOL MHW8200FW0 "Arrived on site and found no saved error codes,ran washer in a diagnostic cycle and all functions are operating properly. Customer experienced load not spinning out while washing a single large bathmat. Explained that this would definitely cause an unbalanced load, explained that small loads in general are never a good idea as they are the most likely to go off balance.
Near Austin, TX 78730
Wesley
Job Details: 02/10/2021
DISHWASHER JENN-AIR JDB3200AWS4 Arrived on site and cleared drain line with house pressure to repair no drain condition. All else checks good.
Near Driftwood, TX 78619
Richard
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW6120HW0 Arrived onsite for the washer making a screeching noise. During testing found that the belt is causing the noise. Will need to replace cam assembly and belt. Parts already on order. Office to schedule ; O-emld tckt
Near Leander, TX 78641
Kayman
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived onsite for dishwasher not draining. Upon inspection I found that while in diagnostics the unit went through every cycle and every function passed. I found excessive soap suds in the unit. I found one of the kick plate retainers was missing. I tried to re create a drain failure by filling both sinks and draining the sinks and dishwasher at the Same time but the unit drain as designed. The unit is operating as designed at this time and no leaks were detected during time of service. I am ordering the retainer to be sent directly to the customer. Job complete, ordering WPW10503548D2C; ordrng 2 WPW10503548D2C (Retainer)s"
Near Round Rock, TX 78681
Kayman
Job Details: 02/10/2021
DISHWASHER KITCHENAID KDFM404KPS0 Arrived onsite for dishwasher not operating. Upon inspection I found the unit in flood mode as soon as I powered on and it was flashing flood switch error. I removed the flood tray and found it full of water. I found the units front leveling feet all the way up and the unit leaning favoring the front. I lowered the feet to better level the unit. I ran a diagnostics cycle and found excessive soap suds in the unit. The customer is using pods and rinse aid. I explained that the pods can be too much soap and they might not dissolve all the way and start stacking up causing the soap suds to hit the over flow. I had to fill then run the motor and drain about 6 times to get all of the suds out of the unit. After the suds were gone the unit is working as designed and no leaks were detected during time of service. Job compete.
Near Cedar Park, TX 78613
Justin
Job Details: 02/10/2021
DRYER WHIRLPOOL WGD8500DC4 "Arrived on site for dryer with a burning smell. Customer stated they had someone come out yesterday and clean their vents. They stated they found severe lint build up in vents and cleaned it out. They also stated they had long dry times. I advised them it was due to low or no air flow from the clogged vents. I put unit into diagnostics mode and found stored error codes F4E3 for restricted airflow, F2E1 for stuck key. I cleared the error codes. I tested the unit and found a small burn smell coming from it. I gained access to under tub and found sever lint build up and burnt lint causing smell. I cleaned the lint as well as I could and advised the customer there was a small layer that was almost crusted on. I attempted wiping it with paper towels and got some off. I advised customer they may still smell a slight burn smell for quite a while. I also found a hall of wet lint in vent tube and cleared it out. I advised customers of safety issue when the unit is cl
Near Leander, TX 78641
Lou
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the unit lights turned off and the unit turned off. I noticed the numbers on the UI were faded/missing. I tested temps in the FC=8 degrees and RC=40 degrees. Tested temps in the ice maker housing and it showed to be 9 degrees. I placed the unit in diagnostics and tested the ice maker and it passed. I tested the fill tube and found it failed. I found the fill tube frozen. Tested the fill tube heater and found it open. ; ordrng 1 W11092503 (UI) and 1 CNOTE (LSO PER CUSTOMER REQUEST /TRAINING)"
Near Austin, TX 78731
David Z
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived on site to install door to resolve damaged door. Took picture of existing damage. Replaced with new RC door and retested. Swapped over all needed hardware. All is now working as designed. Call complete.
Near Austin, TX 78731
David Z
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site to replace damaged microwave door. On arrival inspected door and could not find any damage done to door, door was fine.
Near Niederwald, TX 78640
Richard
Job Details: 02/10/2021
OVEN WHIRLPOOL WFG525S0JS0 Arrived onsite for the range not baking. Replaced main electrode harness and oven tested good and heating. Complete
Near Austin, TX 78731
Wesley
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite and replaced damaged freezer door. All checks good. Advised customer on repair.
Near Spicewood, TX 78669
Brandon
Job Details: 02/10/2021
DISHWASHER GE GDT720SSF4SS "Arrived on site for customer complaint of unit not heating, found open temp sensor on flood switch. Ordering flood switch. ; ordrng 1 WD21X10519 (Flood switch)"
Near San Marcos, TX 78666
Jacob
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for unit not making ice. Put unit in diagnostics. Tested ice maker tests. Found that motor is working. Upon further testing, found that the unit had an E3 heater time-out. Ordered parts. Office to reschedule. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11087201 (heater)"
Near Austin, TX 78725
Matthew
Job Details: 02/10/2021
RANGE AMANA AGR5330BAS3 Arrived onsite for uneven burner flames. Customer complained on food burning even on a low setting. Adjusted all burners and showed customer. Job complete
Near Pflugerville, TX 78660
Scott
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ02 "Arrived on site for mullion not closing or opening when door is opened . Found refrigerator not level . Used shim on right rear corner . Doors leveled out ,mullion is now functioning properly . No water leaks detected at time of service. Job complete."
Near Leander, TX 78641
Kayman
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived I site for dishwasher with dispenser door issue. Upon inspection I found the dispenser door spring missing and the door would not open when called for. The customer agreed so I replaced the dispenser and tested the unit. The dispenser now opens when called for and the unit is working as designed with no leaks detected during time of service. Job complete.
Near Spicewood, TX 78669
Brandon
Job Details: 02/10/2021
DISHWASHER GE GSD4200J00BB "Arrived on site to replace timer, after replacing, unit tested good."
Near Austin, TX 78717
Justin
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Arrived on site for refrigerator control not working. Upon further inspection I found UI not responding when changing temps. I was able to put unit into diagnostics mode and found random components turning on instead of shutting off like they should in diagnostics. I found in service test two the compressor and condenser fan would not turn on. I tested voltage at start device and found none. I tested voltage at control and found 120VC. I found a bad control and installed a new control and unit kicked on right away. I put unit into diagnostics mode and found compressor working properly in test two. I programmed unit to code 12 via tech sheet instructions. The UI is now responding. After a few minutes compressor also kicked on. Unit is now working as designed. I advised customer it may take 48+ hours for unit to get to temp.
Near Austin, TX 78754
David Z
Job Details: 02/10/2021
RANGE WHIRLPOOL WFE505W0JZ0 "Arrived on site to install previously diagnosed junction block to resolve no power to unit. Replaced junction block and installed customer supplied power cable. Retested all burners and elements. All tested good, cables are good. Call complete."
Near Austin, TX 78745
Kevin
Job Details: 02/10/2021
WASHER WHIRLPOOL WFW5620HW1 "Arrived on site and inspected washer and found harness to cold water valve is not attached, after resetting washer is operating properly. Discussed correct detergent usage, load and go feature, and spin settings. No further repair is needed at this time, no water leaks detected at time of service, job complete"