Service History 786

Near Georgetown, TX 78633
Thomas L.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived on site for temperatures that were too warm in the freezer compartment. Tested temperatures and found 35° in the fresh food section and 6° in the freezer section. Controls were set for 34° and 0°. Inspected unit to find fans and compressor running however compressor was running at slow speed. Reset control and re-tested. Unit now running compressor at high-speed. Customer will allow 24 to 48 hours for unit to totally stabilize. All water connections were dry.
Near Austin, TX 78753
Steve C.
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for the unit dispenser soap will not dissolve. Tested unit and found found very little water is going in on the hot side valve. Found the valve is defective. Replace the valve and tested the unit. Unit works properly and all the water connection for dry at the time of service.
Near Pflugerville, TX 78660
Jonathan
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install previous diagnosed parts. Removed failed door and installed new. Gained access to ice fan, removed failed fan and installed new. Tested operation, all tested good. No water leaks present."
Near Georgetown, TX 78628
Joel G.
Job Details: 06/04/2019
MICROWAVE LG LMVM2033ST/01 "Arrrived on site to diagnose microwave not heating. Found 8 amps on microwave when trying to heat.
Near Austin, TX 78704
Leonardo
Job Details: 06/04/2019
DISHWASHER KITCHENAID KUDS40FVPA3 Arrived on site to test unit for unit not cleaning correctly. Test unit and found chopper blade clogged with food. Cleaned chopper blade test unit and unit test good job complete.
Near Round Rock, TX 78665
Al
Job Details: 06/04/2019
RANGE WHIRLPOOL WFG745H0FS1 Arrived to install previously ordered parts. Removed and replaced 4bezel’s and 5 knobs.Ordering another bezel that will door ship to customer.JOB Complete ; ordrng 1 W11188712D2C (BEZEL-KNOBD2C)
Near Georgetown, TX 78633
Joel G.
Job Details: 06/04/2019
REFRIGERATOR LG LSXS26366D/02 "Arrived on site to diagnose a noisy ice maker. Gears are going out inside ice maker. Needs ice maker assy replaced. verified no water leaks at time of svc call.; ordrng 1 EAU61004410 (ICE MAKER ASSY)"
Near Pflugerville, TX 78660
Jonathan
Job Details: 06/04/2019
RANGE KITCHENAID KFGD500ESS04 "Arrived on site for range having gas leak. Found gas turned off to unit, turned gas on and pulled unit out. Found unit leaking at main valve at line going to top oven. Tighten connection and tested leak. Tested with gas sniffer and gas bubbles. Tested oven and cooktop. All tested good, no gas leaks present."
Near Georgetown, TX 78626
Jonathan
Job Details: 06/04/2019
REFRIGERATOR LG LFX28968ST/01 "Arrived on site for refrigerator not cooling. Per diagnostics and found error DS, defrost sensor. Gained access to control and checked defrost circuit resistance and found in range. Found failed defrost sensor. Manufacturer recommends to replace with control and when removing evap panel to replace as well. Spoke with customer on defrosting before returning, may not be able to defrost unit, ; ordrng 1 6615JB2005N (DEFROST SENSOR /S9J69B) and 1 AEB73764503 (GRILL ASSEMBLY/ A89J59S) and 1 EBR74796401 (CONTROL/J15L7S68)
Near Austin, TX 78750
Lou
Job Details: 06/04/2019
WASHER MAYTAG MHW8200FC0 "arrived on site to inspect washer not draining. Upon further inspection, I found the unit unplugged. When I plugged it back in, the drain pump kicked on. After a few minutes, the unit turned off and the door unlocked. The unit showed error code F9E1. I removed the drain pump filter and found a large amount of debris in the filter and in the drain port coming from the drum. I removed the drain pump and cleaned out the port and filter. Put the drain pump back on the unit and cleared the code and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
James
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and tested operation. I found that the fresh food section is at 31 degrees and items are freezing. I found the freezer to be at -2. Ran diagnostics and found damper motor just makes a whining noise and does not move the damper. Inspected for obstructions and found none. Unit will need new diffuser assembly to repair. ; ordrng 1 W11317276 (DIFFUSER )
Near Austin, TX 78723
Steve C.
Job Details: 06/04/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 "Arrived on site for the unit will not heat. Tested the unit and found the magnetron will not turn on. There’s 120 volts to the transformer. Replaced the magnetron, capacitor and diode and tested the unit. Unit heats and works properly."
Near Georgetown, TX 78633
Joel G.
Job Details: 06/04/2019
REFRIGERATOR LG LFXC24726S/02 "Arrived on site to diagnose fridge not cooling. Found 63 degs in ff side and 44 in frz. Tapped low side on compressor and found 30 psi indicating faulty compressor. Will need compressor, dye drier and access valve installed.verified no water leaks at time of svc call.; ordrng 1 ADH73150210AUTHO (DRIER) and 1 SV8404 (2 valve) and 1 TCA35911910AUTHO (COMPRESSOR)"
Near Austin, TX 78748
Luis
Job Details: 06/04/2019
REFRIGERATOR LG LSXS26326S "Arrived on site for no cool pierced low side on compressor reading +30 on low side diagnosed faulty compressor. Installed new compressor and filter drier,powered unit on compressor powered on then shut off,vibrating noise inside of compressor as if broken winding or broken plastic inside of shell,defective new compressor. Ordering compressor; ordrng 1 TCA35911910 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)"
Near Austin, TX 78701
Wesley
Job Details: 06/04/2019
WASHER GE WBVH6240FWW Arrived onnsite and found slow drain symptom causing spinning problems. Ordering drain pump to repair. ; ordrng 1 WH23X10028 (pump)
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00
Near Burnet, TX 78611
Cliff
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL KRSF505ESS00 Arrived on site today no say refrigerator that is not producing ice or dispensing water. Tested unit and found water working properly without filter installed indicating failed water filter. Homeowner will need to replace filter to complete repair. No leaks were found at time of service and all parts and components are working properly.
Near Driftwood, TX 78619
Scott
Job Details: 06/04/2019
DRYER WHIRLPOOL WGD92HEFW1 "Arrived on site for unit throwing error code . Unit will not go into diagnostics . Only throws error code . Replaced thermistor , igniter , . Ordering ,thermistor ,control , .; ordrng 1 W10623852 (thermistor INLET ) and 1 W11350218 (CONTROL)"
Near Austin, TX 78717
Lou
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced sump/motor assembly, OWI sensor and main control. Tested the unit and it operated as designed. Customer advised that they used the unit recently and it stopped after approximately fifteen mins of use. I advised the customer that as long as they keep it plugged into an extension cord and GFCI outlet, the unit will not operate as designed. I advised the customer again they need to have someone check the outlet under the sink and the breaker. No water leaks observed during service, job completed."
Near Driftwood, TX 78619
Scott
Job Details: 06/04/2019
COOKTOP WHIRLPOOL KGCU463VSS02 Arrived on site for burners clicking . When front left is on low simmer . All other burners are normal . Flame is dancing on 1/2 of burner .ordering burner head and valve ..; ordrng 1 W11106799 (BURNER HEAD ) and 1 WPW10371235 (valve-brnr)
Near Austin, TX 78703
Leonardo
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Will need to replaced sump and motor will need to order new panel WPW10537425.; ordrng 1 WPW10537425 (PANEL BLACK )
Near Austin, TX 78703
Wesley
Job Details: 06/04/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived onnsite and installed shim kit. Unit is now operating as designed. All checks good.
Near Georgetown, TX 78633
Jonathan
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRMF706ESS02
Near Cedar Park, TX 78613
Lou
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "arrived on site to inspect refrigerator condensation. Upon further inspection, the customer pointed out condensation on the left side of the cabinet. I checked the gaskets and all were sealing good. Looked over the unit and found no other areas with condensation. The area of the condensation is located directly behind where the ice maker vents are located inside the unit. I contacted Techline and spoke to Robert. . No water leaks observed during service, job completed."
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV02 Arrived on site to diagnose a refrigerator that is making unusual noise and doors are not even. Also noted RC door set higher than FC door and causing possible air leak. Re-leveled doors to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78735
Leonardo
Job Details: 06/04/2019
MICROWAVE IKEA IBMS1455DS00 Arrived on site to test unit for start button not working. Test unit and found holder broken. Will need to order new holder W11116990 x2. ; ordrng 2 W11116990 (HOLDER )s
Near Driftwood, TX 78619
Kevin
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KSF26C7XYY00 Arrived on site and inspected refrigerator and found temperature in freezer is 29°. Disassembled freezer and found very little frost pattern.No water leaks from connections at time of service.; ordrng 1 876765 (mtg kit) and 1 SF8404 (STUB) and 1 WP2188822 (evaporator) and 1 WPW10331270 (valve) and 1 WPW10364560 (solenoid) and 1 WPW10466675 (compressor) and 1 WPW10643261 (evaporator)
Near Burnet, TX 78611
Cliff
Job Details: 06/04/2019
REFRIGERATOR MAYTAG MFI2568AES Arrived on site to diagnose a refrigerator with an icemaker that is constantly freezing over. Tested unit and found damage fill line causing secondary damage to water valve and icemaker assembly. All three parts will need to be replaced to complete repairs..; ordrng 1 67006317 (tube-water)
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/03/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for the unit door hinge came off. Found the right hinge is retracted back. Readjusted the right hand and tested the unit. Unit works properly and job complete.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/03/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site for the unit center burner flame is extremely high. Tested the unit and found the center cap is in the wrong burner. Corrected the proper burner caps and tested the unit. Unit works properly no gas leak present.
Near Austin, TX 78759
Tyler B.
Job Details: 06/03/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for no ice and low cool in freezer, removed evap cover and found ice ball in corner and clear evap, indicating a system leak. U it will need compressor, Rf and fc Evaps, door switch faulty ; ordrng 1 12002646 and 1 CNOTE (UV DRIER ) and 1 CNOTE3HRS and 1 TJ90SF8404 and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator)"
Near Lockhart, TX 78644
Joseph C.
Job Details: 06/03/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for “unit does not fill up” complaint. Inspected unit and found unit working as designed. Instructed customer to use HE detergent. No leaks detected, at time of service.
Near Pflugerville, TX 78660
Andy
Job Details: 06/03/2019
DRYER WHIRLPOOL WED8000DW4 Arrived on site for dryer terminal block burnt. Inspected unit and found interior wiring from dryer at terminal block melted. Removed failed part and replaced with new. Installed new power cord for customer. All operations are normal. No other repairs are needed at this time.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 06/03/2019
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site for thin ice conditions. Found that the water level was too low to make thick ice. In diagnostics I found that the unit was set for the lowest or thinnest ice setting. I tried to move it up to the thickest setting but the control would not except that setting. Will order control and return with all of the other parts just in case something else may be needed. All water connections were dry.; ordrng 1 W10865633 (cntrl-elec)
Near Round Rock, TX 78664
Al
Job Details: 06/03/2019
WASHER WHIRLPOOL WTW4815EW1 Arrived to inspect washer not filling with hot water.Calibrated and tested the unit and unit dispenses the water pertinent to the selected cycle.All water lines were dry at the time of service.JOB COMPLETE.
Near Temple, TX 76504
Arthur B.
Job Details: 06/03/2019
REFRIGERATOR FRIGIDAIRE LGHK2336TF "Arrived onsite for customer complaint of SxS refrigerator not dispensing ice. Tested unit and found yoke is stripped on auger motor threads and free spinning. Will need new motor,yoke and housing to complete repair. All water connections were dry at time of service.; ordrng 1 241816602 (motor-auger ) and 1 241829001 (bar-drive) and 1 242305201 (housing cover)"
Near Austin, TX 78739
Leonardo
Job Details: 06/03/2019
RANGE WHIRLPOOL WVU37UC6FS0 arrived on site to test unit for lights not working. Test unit and found bad board. Will order new Control W11100652 and capacitor W11099740 and led lights W10862081 x2.; ordrng 2 W10862081 (LEDS LIGHTS )s and 1 W11099740 (CAPACITOR ) and 1 W11100652 (CONTROL)
Near Leander, TX 78641
James
Job Details: 06/03/2019
FREEZER WHIRLPOOL WRF535SWHZ02 Arrived on site and tested operation. I found top of freezer gasket not sealing. Removed ice build up from around light switch and warmed gasket to relax and allow to seal properly. Unit tests good. Job complete
Near Kyle, TX 78640
Kevin
Job Details: 06/03/2019
DRYER WHIRLPOOL WGD4815EW2 "Arrived on site and found dryer is not heating, igniter is lighting but there is no gas. Replaced the burner assembly and it is now heating properly. Dryer is new and there is no lint found in cabinet at time of service, job complete"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site and found filled tube to icemaker is frozen, tested valve and water is trickling valve is failing. Replaced valve and after testing again it is now working properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78705
Wesley
Job Details: 06/03/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site and found washer control dead. Replaced to repair. Washer checks good.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/03/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of oven not working, found plug was not inserted into wall outlet, I plugged unit in, unit tested good."
Near Taylor, TX 76574
Andy
Job Details: 06/03/2019
WASHER AMANA NTW4516FW2 Arrived on site for washer not operating properly. Tested and inspected unit and found new control is the issue. Upon arrival at first visit when unit was plugged in drain pump would run nonstop. Removed and replaced failed control and unit checked good. Checked for error codes on this visit and found none. Ran automatic test mode and all operations are normal. Put unit in a regular cycle and found unit with only stay in sensing. Made aware of issues and was instructed to check for error codes and found none again. Informed that automatic test cycle operations are normal. Was instructed to check voltage at outlet and voltage tested within range. Was instructed that everything checked good and to check on wire harness and to calibrate unit again to be safe. Calibrated unit again with no improvement. Checked wire harness and found no issues. Ordering a wire harness and switch’s to be safe. No water leaks present at time of service.; ordrng 1 W10859568 (SWITCH ) a
Near Taylor, TX 76574
Andy
Job Details: 06/03/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal.
Near Killeen, TX 76542
Arthur B.
Job Details: 06/03/2019
DRYER WHIRLPOOL WED6620HC0 "Arrived onsite for customer complaint of dryer not heating. Checked incoming voltage and found unit only getting 120v. Flipped breaker. Upon flipping breaker, found breaker easy to flip. Rechecked incoming voltage. Found unit getting 240v. Advised customer to have breaker checked or replaced by electrician. Tested unit. Unit heats tumbles as intended."
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/03/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site for the unit is not heating. Tested the unit and found the unit is not Heating at all. Found the oven sensor was not connected. Gain access to the oven sensor and reconnected the sensor. Assembled the unit and tested the unit and the unit is working properly.
Near Austin, TX 78717
Lou
Job Details: 06/03/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised that the unit is leaking from the Back right corner. I pulled the unit and removed the back cover to find water around the valve. I found that when the ice maker dispenses water into the tray, the water line going into the valve is leaking due to the line being bound and pushing into the valve and pushed to the side allowing water to escape the valve. I removed and replaced the valve and since the valve lock was missing, I used another one from another line that was not bound up. I tested the valve and it operated as designed with no leaking. I cleaned up any water residue from the previous leak. Also, I used silicone to seal the gap at t(e water line going into the ice maker at the back of the unit. No leaks at the end of service, job completed."
Near Austin, TX 78759
Wesley
Job Details: 06/03/2019
REFRIGERATOR UNKNOWN KSCS25FVMS00 Arrived onnsite and replaced control and fan. Unit is now operating as designed.
Near Austin, TX 78717
Lou
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "arrived on site to install previously diagnosed and ordered parts. I had the customer defrost the unit prior to arriving today. Due to the RC Evap freezing up, I removed and replaced the thermistor, which was actually cracked, the fan scroll, the UI and HV Control. Plugged the unit in and it began to cool immediately. Verified the thermistors were operating through diagnostics and verified all fan operations. No water leaks observed during service, job completed."
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 06/03/2019
DISHWASHER MAYTAG MDB9150AWB Arrived on site for no operation. Found unit to have a failed door switch. Will also return with control just in case it is needed.; ordrng 1 WP99002292 (latch)
Near Pflugerville, TX 78664
Andy
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on site for refrigerator not making ice. Tested and inspected unit and found Freezer temperature slightly warm at 12° found ice in ice maker that hadn’t dropped. Tested both thermistors at UI and both tested good. Tested ice box fan and checked good. Checked evaporator motor and motor checked good. Found issues with UI as well as ice maker not dropping ice. Removed failed parts and replaced with new. Cycled ice maker and ice maker cycled properly. All operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78132
Robert
Job Details: 06/03/2019
RANGE WHIRLPOOL WFE515S0ES2 Arrived on job for complaints of no light in oven. Replaced bad bulb not working. Check for voltage to sock no voltage. Test at board no voltage out of board to light socket. ; ordrng 1 W11122543 (cntrl-elec)
Near Temple, TX 76502
Arthur B.
Job Details: 06/03/2019
WASHER AMANA NTW4605EW0 "Arrived onsite for customer complaint of top load washer not starting. Tested unit and found unit will come on,fill but will not spin. Hand spun wash basket and found gearcase grinding. Ordering new gearcase, cam kit and actuator. All water connections were dry at time of service.; ordrng 1 W10721967 (drive pulley) and 1 W10771759 (gear case)"
Near Austin, TX 78730
Tyler B.
Job Details: 06/03/2019
WASHER LG WM2487HWM "Arrived on site for not draining, found plump faile due to sand. Replaced drain pump and tested good, no leaks on site
Near Holland, TX 76534
Arthur B.
Job Details: 06/03/2019
DRYER WHIRLPOOL WED8500DC1 "Arrived onsite for customer complaint of dryer keeps restarting after cycle complete. Tested unit and found UI flashing on and off. Found UI shorted. P&L are as follows; W11158485 (UI panel) Removed and replaced UI panel assembly. Reassembled and tested. Unit now works as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Near Round Rock, TX 78681
Al
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived to inspect ice dispenser issues. The customer advises the dispenser has not worked in 3 weeks and the unit just started dispensing today. I verified the complaint and tested the unit again and the motor did not dispense. Removed and replaced the dispenser motor, reassembled the unit and unit dispenser now works again.All water lines were dry at the time of service.JOB COMPLETE"
Near Killeen, TX 76542
Arthur B.
Job Details: 06/03/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived onsite for customer complaint of no ice production on french door refrigerator. Ran test 056 and found no error codes. Upon running test 045, found water not entering fill tube. Cleared fill tube and fill mold. Unit filled as intended. Advised customer to wait 24hrs to allow ice bucket to fill. No other issues found. All water connections were dry at time of service.
Near Marble Falls, TX 78654
Cliff
Job Details: 06/03/2019
WASHER MAYTAG MVWB835DW3 Arrived on site to diagnose a washer that is giving error codes. Found cold water valve solenoid valve. Replaced water valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Luling, TX 78648
Joseph C.
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “not cooling” complaint. Inspected unit and found evaporator fan burned out, due to being knocked loose. Removed and replaced evaporator fan motor. Unit is performing as designed. No leaks detected, at time of service."
Near Buda, TX 78610
Leonardo
Job Details: 06/03/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to test unit for unit not drying. Test unit and found no heat. Test unit and unit giving f7e1 no heat error. Test unit an dfound heating element wire was not connected. Secured connection test unit and unit test good job complete
Near New Braunfels, TX 78130
Kevin
Job Details: 06/03/2019
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site and found right hand side connection to heating element is not connected after fixing ran a diagnostic cycle and also found error code F7E1 for control turned off power to heating element due to incoming water temperature. Reset control by running a diagnostic cycle and element is on again. No water leaks from connections at time of service, job complete"
Near Austin, TX 78717
Lou
Job Details: 06/03/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 "arrived on site to inspect microwave/oven wall unit hot heating. Placed the unit in diagnostics and checked error codes. Found F1E6-microwave generation error. I followed the tech sheet for testing and find that the magnetron needed to be replaced. When I removed the mag, I found it was burnt. I checked the wave guide thoroughly and found no damage. I replaced the mag and tested and the unit operated as designed. I advised the customer of my findings/repairs. Job completed."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/03/2019
DISHWASHER IKEA IDT930SAGX0 "Arrived onsite for customer complaint of dishwasher not completing cycles. Tested unit and found unit will shut off in between cycles. Removed toe plate. Found wiring at junction box loose. Secured wires with wire nuts. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 06/03/2019
FREEZER UNKNOWN EV187NYRS00 Arrived on site for freezer that has ice and it’s floor. Found that the defrost drain line had filled with debris under the unit. This cause the drain water to back up and freeze. Corrected situation. This is a freezer and has no water connected to it.
Near Round Rock, TX 78681
Steve C.
Job Details: 06/03/2019
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site for the unit is not washing the dishes. Found a loose connection on the water valve. Secured the connection and now the unit is filling up with water but the unit is not washing. Replace the sump and motor and the control board is continuously clicking and the motor will not turn on. The unit will need a new control board.; ordrng 1 W11225084 (cntrl-elec)
Near Kingsbury, TX 78638
Joseph C.
Job Details: 06/03/2019
OVEN KITCHENAID KOSC504ESS00 Arrived on site for “no power after clean” complaint. Inspected unit and found thermal fuse to be blown. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed.
Near Austin, TX 78733
Tyler B.
Job Details: 06/03/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for unit shaking a lot, check hub and all check good, found spindle in gearcase loose, unit will need gearcase to complete ; ordrng 1 W11035751 (gearcase)"
Near Bee Cave, TX 78738
Paul
Job Details: 06/03/2019
ICE MACHINE WHIRLPOOL KUIX305ESS1 Arrived onsite for the ice machine with a no ice condition making a loud high pitch noise. I found the fill valve not working causing the recirculating pump to run dry and make the noise the customer was hearing. I replaced the fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78746
Scott
Job Details: 06/03/2019
DRYER WHIRLPOOL WED5300VW0 "Arrived on site for dryer making a loud noise . Found front bearing broken in several pieces . Replaced bearing unit sounds normal ,and heating . Also found one of the spring had come off . Replaced springs and cleaned out lint from unit .
Near Hutto, TX 78634
Al
Job Details: 06/03/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived to inspect dishwasher not drying dishes. Ran diagnostics on unit and all functions including the heater work.Customer informed on proper use of unit.JOB COMPLETE
Near Austin, TX 78735
Scott
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for fresh food freezing over on top shelf . Found diffuser not operating properly . Replaced diffuser and control. No water leaks detected at time of service . Job complete .
Near Florence, TX 76527
Joel G.
Job Details: 06/03/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site to diagnose dryer not heating. Took temps and dryer is heating but getting too hot. Found venting is plugging up. Contacted source, spoke with Andy, who says if unit over heats due to venting plugging up, it will shut the heat off until it cools down then will start heating again after a while. Informed this to customer and this is where we will need to start before replacing any parts.
Near Austin, TX 78703
Wesley
Job Details: 06/03/2019
REFRIGERATOR KITCHENAID KSSC42FMS Arrived on site and found unit return air channel frozen preventing cooling of fridge. Cleared ice. Unit is now operating as designed.
Near Liberty Hill, TX 78642
James
Job Details: 06/03/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site and tested operation. I found that the unit when set to bake on upper oven will heat for 1 minute the. Give an F8E1 error for lower blower. Tested blowers and found lower blower running but is not registering at control. I also found some buttons not responding properly and found ui communication error. Unit will need new ui, control and blower to repair. ; ordrng 1 W11261165 (CONTROL) and 1 W11351648 (CONSOLE)"
Near Austin, TX 78738
Paul
Job Details: 06/03/2019
COOKTOP JENN-AIR JIC4430XS00 Arrived onsite for the cooktop again. I tried a cast iron skillet on the coils and they would not recognize it. I replaced the module again and tested the unit. The unit is working as designed. Call complete.
Near Pflugerville, TX 78660
Al
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived to inspect ice maker not working. Confirmed the complaint and removed and replaced the ice maker.Reassembled the unit and unit filled with water and began working as designed.All water lines were dry at the time of service. JOB COMPLETE
Near Austin, TX 78748
Leonardo
Job Details: 06/03/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven door coming off. Test unit and found left hinge had come off the receiver. Found damaged receiver not allowing door to go back in. Replaced hinge receivers test unit and unit test good job complete
Near Austin, TX 78738
Paul
Job Details: 06/03/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for the oven that is completely dead. I found the control panel thermal fuse open. I replaced the thermal fuse and the oven is working as designed. Call complete.
Near Georgetown, TX 78626
Steve C.
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB00 Arrived on site for the unit is still building up ice in the freezer section. Ice in the bottom of the freezer liner. Found the unit is not draining after a defrost cycle. Replace the drain tube and the unit it’s still not draining properly. Found the unit will need a new drain fitting. All water connections were dry at the time of service.; ordrng 1 WP2304888 (fitting)
Near Pflugerville, TX 78660
Andy
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL W4TXNWFWQ03 Arrived on site for refrigerator not cooling. Tested and inspected unit and found intermittent issues with defrost timer and thermostat. iPad showed to have parts on hand. However found on parts list that thermostat is R/O. Ordering thermostat no water leaks present at time of service.; ordrng 1 WPW10567140 (THERMOSTAT)
Near Austin, TX 78741
Luis
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB02 Arrived on site for noise and ice build up. Found some ice formation in freezer checked door seals good. Found gaps between liner and cabinet,added adhesive to gaps. Ran unit through diagnostics,all test passed no odd noise while running diagnostics possible complaint is noise from refrigerant passing into evaporator,normal sounds from sealed system."
Near Florence, TX 76527
Ron
Job Details: 06/03/2019
DRYER KENMORE 402-89032010 "(JS) Arrived on site for dryer not heating. Performed diagnostics and found no heat. Tested voltage to unit and found correct. Disassembled unit to gain access to control to test heating relay , found operating. Gained access to element and fuses. Found failed element.
Near New Braunfels, TX 78130
Robert
Job Details: 06/03/2019
MICROWAVE JENN-AIR JMD2124WS
Near New Braunfels, TX 78130
Robert
Job Details: 06/03/2019
MICROWAVE JENN-AIR JMD2124WS Arrived on job to replace thermostat. After replacement test operation.
Near Kyle, TX 78640
Robert
Job Details: 06/03/2019
WASHER WHIRLPOOL WFW94HEXW2 Arrived on job for complaints of f6e1 code. Pulled MCU out for inspection found board burned . After replacement test operation all functions working properly. No leaks detected at time of service.
Near Leander, TX 78641
James
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and found rc light very dim. Inspected led module and found one led has gone out causing the others to dim. Installed new module and tested. Unit tests good. Job complete
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF02 Arrived on site for the unit will not make ice. Found the unit will cycle but the unit will not fill up with water to the icemaker. The dispenser is working properly. Remove the icemaker assembly and found the fill tube is frozen solid. Remove all the ice and tested the unit. Unit is working properly . All water connections were dry at the time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 06/03/2019
DRYER GE GTD65EBPL0DG "Arrived onsite for customer complaint of dryer taking too long to dry clothes. Tested unit. Upon inspection, found dryer vent flap on roof is closed shut. Advised customer of finding and to have venting clean out and flap repaired. This is causing poor air flow.. No other issues found."
Near Austin, TX 78749
Scott
Job Details: 06/03/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site for dead dryer . Checked outlet , only getting one leg of power . Checked and found breaker had tripped . Flipped breaker back on. Unit is now heating up. Recommended that if it happens again to have a electrician check outlet and breaker . No lint build up at time of service . Job complete ."
Near Manchaca, TX 78652
Luis
Job Details: 06/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for unit shutting itself off and on and faulty leds in ui. Replaced defective main control and ui control. Powered unit on tested ui good,unit powered on and ran through a defrost cycle. Unit working as designed."
Near Austin, TX 78701
Wesley
Job Details: 06/03/2019
WASHER MAYTAG MHW6630HC0 Arrived on site and found coin in washer tub. No error codes. All checks good. Unit is operating as designed.
Near New Braunfels, TX 78130
Kevin
Job Details: 06/03/2019
WASHER WHIRLPOOL WTW7300DW0 "Arrived on site and inspected washer and found the lid has broken on the left-hand side. Will need to bring back the lid, hinge arms, and mounting screws to ensure repair on the next visit. No water leaks from connections at time of service, job complete ; ordrng 1 W11101059 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge) and 4 WPW10078270 (screw)s"
Near Austin, TX 78734
Paul
Job Details: 06/03/2019
OVEN KITCHENAID KEBK101SSS00 Arrived onsite for the oven to finished getting it reinstalled with a second man. BC and I installed the oven and I replaced the gasket. I tested the oven and found it working as designed. Call complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/03/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for customer complaint of lines on the display, found console to be faulty, ordering console. ;1 W11351998 (CONSOLE)"
Near Austin, TX 78738
Brandon
Job Details: 06/03/2019
MICROWAVE GE PEB7226DFWW "Arrived on site for customer complaint of door not opening and closing properly, found broken door, ordering door, ; ordrng 1 WB56X21049 (door asm wh)"
Near Marble Falls, TX 78654
Cliff
Job Details: 06/03/2019
WASHER MAYTAG MBWX655DW1 Left on site to diagnose a washer that will not spin. Tested unit and found wash plate will not come off without being broken. Removed washplate completely and found hub assembly completely worn through. Hub and wash plate will need to be replaced to complete repairs. Will also bring gearcase in case needed on return trip.; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase)
Near Round Rock, TX 78665
Steve C.
Job Details: 06/03/2019
REFRIGERATOR GE GSHL5KGXCCLS Arrived on site for the unit is not dispensing water or making ice. Tested the unit dispenser and found when dispensing water the unit makes a thumping noise from the filter housing. Found the filter head assembly is defective. ordrng 1 WR17X20860 (mwf manifold & tubes)
Near Austin, TX 78738
Brandon
Job Details: 06/03/2019
RANGE ELECTROLUX n/a
Near Austin, TX 78733
Leonardo
Job Details: 06/03/2019
COOKTOP KITCHENAID KGCU463VSS02 Arrived on site to test unit for ignitors igniting all the time. Test unit and found bad spark module. Replaced module test unit and unit test good job complete.
Near New Braunfels, TX 78132
Robert
Job Details: 06/03/2019
MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on job for complaints of light not turning off. Replaced control and test. Operation normal.