"Arrived on site for water leaking. Uploaded picture of floor damage removed kickplate found water leaking from fill tube fitting,replaced fitting ran icemaker fill cycle no leaks ran water dispenser no leaks,pulled unit out no leaks in back of unit"

Arrived on site to replace door boot for washer. Replaced boot and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to replace failed modules, I replaced 3 modules in RC and 1 in freezer compartment, unit tested good."

"Arrived on site and installed previously diagnosed parts. Installed new tub, sump and motor, dispenser, and wash arm. Tested unit, unit tested good. No water leaks detected, job complete."

"Arrived on site for WHEN YOU PRESS START THE LID LOCKS, IT STARTS AND THEN STOPS AND STAYS LOCKED AND HAVE TO RESET it to try it again and just keeps happening again and again until it eventually go thru a cycle. Placed in diagnostics and got F7E5 error code. No other codes came on. Gained access to inspect the shifter based on the error code and found a large amount of oil coming from the gear case. Ordering gear case W11132267, Cam assembly W10721967 and belt WPW10006384. Returning with all previously ordered parts. All parts to be ordered will need authorization. Once gear case, cam assembly, and belt are installed we will test the function of the washer. The lid safety assembly may be needed based on what the customers initial complaint is. The actuator shifter is covered in oil and will also need authorization to be replaced. Customer will allow us to use his sink and his dish soap to clean the dust cover currently covered in gear case oil. It is not damaged and can be remounted once cleaned. ; ordrng 1 W11132267 (Autho Gear Case) and 1 WPW10006384 (Autho Belt) and 1 W10721967 (Autho Cam assembly)"

Arrived on call for complaint of no heat. Test voltage and found it is correct. Test heater and found it open . After installation test operation heater working properly.

Arrived on call to replace previous diagnosed part. After installation test operation fan working properly.

"Arrived on site , replaced start / overload that was shipped to customer , gave defrost heater to him . Started unit up and was getting good frost pattern . Unit is not hooked up to water . Job complete"

Arrived on site. Checked freezer temperature reading 10? called tech support ran diagnostics during freezer cool pressure reading +20 and refrigerant passing through fresh food evaporator also per tech support need to replace 3 way valve; ordrng 1 W10545670 (3 way valve)

"Arrived on site for freezer and fridge lights being out. I gained access to the freezer light and replaced it with new. I replaced the lights in the ice box, and one that was out on the side. All lights are working properly. Job complete."

Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker t-stat failed and replaced icemaker. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to replace previously diagnosed basket, upon arrival I gained access to the basket after removing the wash-plate and retainer, I replaced the basket and put the unit back together. I put the unit into service diagnostics and ran the unit in a manual high spin, I found no noise present and the unit is operating properly as designed. Job complete."

"Arrived on site to diagnose a washer that is not cycling properly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service."

"Arrived on site for customer complaint of broken cover on crisper drawer, I replaced cover, unit tested good."

"Arrived onsite to replace previously diagnosed parts. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged to spec and equalized at about 50 psi. Ran unit and recorded 0/125 psi. Unit began cooling. Advised customer to put a bottle of water in the freezer and once the bottle is frozen allow 24-48 hrs. If bottle remains frozen, unit is at temperature. Customer will monitor. Job complete"

"Arrived on site to diagnose dryer with stuck keys, upon arrival I gained access to the unit and found that there are intermittent buttons on the console that are not selectable, Office to set return service when the console arrives, the customer also informed me that the unit was heating but not drying clothes well, I informed her that the likely cause is due to improper airflow to the unit due to restrictions in the vent, she informed me that they had last cleaned the vent out before the unit was bought, will verify air flow once console is installed and unit is operational.; O-emld tckt"

Arrived on site for washer making a noise. I inspected the unit and work area. I spun the tub and could hear a screech noise. I gained access to the gear case and found the cam not clipped in all the way I reseated the cam. I inspected the motor and found the fan shroud warped and hitting the side..; ordrng 1 W11283592 (Motor)

"Arrived on site to diagnose dryer not starting a cycle with power to the console, I removed the top and front and gained access to thermal fuse under the drum, I found that the fuse has no continuity, I replaced the fuse and now the unit is operating properly as designed

Arrived on site for sealed system repair. I gained access to the compressor and replaced it with new. I replaced the dryer and installed a access valve. I put a measured charge into the system and found it holding. I put the unit into test 40 and let it advance to the fc I found pressures at 2 low and 125 high. The unit is working as designed. Job complete.

Arrived on site for broken wheel on adjuster . Found the plastic adjuster had failed. Replaced broken adjuster with new adjuster kit. Tested unit. Unit works good. No leaks present at this time. Job complete

Arrived onsite for the dryer not starting. Looked at the unit and tested both washer and dryer. The washer was working with no issues. The dryer turned on for a few seconds then shut off. Upon further inspection. Found that the black wire on the terminal block had burned up. Replaced terminal block. Tested the unit. No issues at this time. Job complete

Arrived on site to install side vent kit for dryer. Installed kit and all is working properly at this time.

"Arrived n site to install previous diagnosed parts. Uninstalled unit to gain access to heater mount. Removed failed heater and spray arm. Inspected unit for possible leaks from heater and none found. Reinstalled unit and tested operation. All tested good, no water leaks detected during service.

Arrived onsite for dryer with melted terminal block. I confirmed the complaint. I installed the provided terminal block kit. The customer provided a new power cord. I installed the cord and tested the unit. The unit is working as designed at this time. Job complete.

Arrived onsite for unit dead and not operating and found neutral supply shorted at block. Repaired wiring to restore function. All he is good.

"Arrived onsite for the freezer getting over freezing in the freezer. Checked the seal and noticed that at the bottom of the door seal had ripped off, letting the outside air to seep in.

Arrived on site for dishwasher leaking. I inspected the unit and work area. I ran the unit through a diagnostics cycle. I found the diverter leaking. . I am ordering the sump and motor assembly to complete the repair.; ordrng 1 W11087376 (Sump and motor)

Arrived on site for lid latch not working. I inspected the unit and work area. I gained access to the control and found the lid latch connectors not seated properly. I reseated the connectors and tested the unit. It is working as designed. Job complete.

"Arrived on site to inspect wall oven display flashing. Upon further inspection, I found the unit control panel display flashing the sign to plug the unit in. I removed the unit from the wall and inspected the control panel harness. Checked continuity to the harness and it was good. I checked voltage to the unit at the junction box and it is getting 240V. I removed and replaced the control panel and retested and unit is operating as designed. Job completed."

"Arrived on site for customer complaint of unit leaking water, found a lot of water inside vent hose, instructed customer to have vent checked. Unit had no error codes and tested good."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the cutoff kit consisting of the cutoff and thermostat and tested. Unit is operating as designed. No lint observed during service, job completed."

"Arrived on site for DOOR SEAL IS TORN UP, NOT SEALING-PHOTOS ON FILE. Found gasket shredded and falling off. Removed old gasket and scraped off as much old sealant as possible to allow a new bead of sealant to adhere. Installed new gasket and gave twenty minutes to allow new gasket to adhere to door. Remounted door to dryer and left door open to ensure new gasket stayed puffed out to ensure once adhesive dries the gasket makes a good seal. Let customers know they can close the door around 2 pm today and the dryer would be ready to use. Job completed."

Arrived onsite for for door not staying shut. Tested unit and door would open on its own. Adjusted the door switch holders. Tested the unit. Unit tested good.job complete

"Arrived on site and installed previously diagnosed parts. Installed new igniter and coil. Tested unit, unit tested good. Dryer now functioning as designed."

"Arrived on site to inspect dryer not working. Upon further inspection, I attempted to test the unit and it failed to respond. I removed the back cover and tested the cutoffs, thermostats, fuse and element and found the fuse was bad. I removed and replaced the fuse and retested and the unit is operating as designed. No lint observed during service, job completed."

Arrived onsite for unit not heating. Found good voltage and no harness damage. Tested cut offs and element. Found cutoff shorted but element is not grounded. Replaced cutoff with cutoff from truck stock. Tested unit. All checks good. Advised customer to have vent cleared of lint and debris as airflow blockage is the cause of the overheating failure. ; used 1 279816 ( Cutoff) from stock

Arrived on site to diagnose a microwave that is tripping the breaker. Found failed door switch and switch holder. Replaced 1 door switch and holder and tested unit. Found all is functioning properly at this time.

"Arrived on site and installed previously inspected part. Installed new bellow. Tested unit and unit tested good. No water leaks detected, job complete.

Arrived onsite for dishwasher with f2e2 error. I confirmed the complaint. The techsheet advises to replace the console. I replaced the console and tested. I found the valve restricted and not filling with enough water I found the diverter on the motor showing signs of a leak.

Arrived onsite for oven showing cooktop hot upon arrival found both front right and infinite switch reading incorrectly. Replaced and tested unit is now operating as designed. Job Completed.

Arrived on site for refrigerator need previously diagnosed FC door. Upon arrival I installed need a door during repairs I found that I could not reattach the old handle to the new door due to the threading inside the handle being stripped out and not allowing the locking back in to hold handle in place.; ordrng 1 W11163764 (Handle)

"Arrived onsite for unit leaking from the ice dispenser. Unit was making ice no problem and water was dispensing good. Customer had a concern about the ice cubes getting stuck in the ice chute and water would drop out when the door gets opened from the ice chute. Tested the ice dispenser and some cubes did get stuck. Called Techline said to be sure that the ice dispenser pedal is pushed all the way to let the door open fully. Said that some ice buildup may occur over time if the customer only uses crushed ice and that some of the ice may turn into water and drip over time because a lot of outside air can get to that area melt the ice. Gave me pointer W10647960 to show the customer, got sr#7732136197. Showed customer pointer and let them know that it is a use and care for the customer to keep track of. No leaks at this time. Job complete"

"Arrived on site for water not dispensing. Removed drawers and cover,found gap between fan scroll and air tower,added sealer between gaps,defrosted and flushed water tank,water dispensing correctly no air leaking from gaps."

Arrived onsite for refrigerator ice maker not producing ice. Upon arrival tested unit. Ice maker not responsive. Checked for voltage and was not getting a reading. Uninstalled icemaker and found four connector harness with bent prong. Adjusted prong and secured harness. Ran test and ice maker completed harvest and filled with water. No leaks present at this time. Job complete.

"Arrived onsite for washer not spinning. Upon arrival removed basket and found unit gear case completely bound and unit motor completely damaged, tested unit drain as customer stated unit was draining but struggling found unit drain barely pushing water through, quoted customer for motor, drive shaft and drain pump.

Arrived onsite for refrigerator making clicking noise. Upon inspection I found the FC=6 RC=32 when set to 38 and 0. I ran thermistor tests is diagnostics and they all passed. I ran the damper but could not recreate any abnormal noises. I waited and started hearing the clicking in question. I pulled the unit from the wall and found the warning label was tapping against the wall causing the clicking noise. I accessed the control and tested resistance values of the thermistors. They showed in range. I replaced the main control due to the temperatures being off in both sections. I advised the customer to monitor the unit. Job complete.

Arrived on site for washer needing previously diagnosed ACU. Upon arrival I confirmed prior diagnosis and reassembled unit with a new ACU. I then ran multiple diagnostics and normal mode tests and found lid lock/ACU fully functioning as designed. Call complete

"Arrived on site. Installed new door kit,door,guide and arm tested ice dispenser operation good. Defective water filter,also informed customer old filter could not be removed due to tile in front of unit.

Arrived on site to inspect unit for not freezing and not cooling at all. Upon inspection found the unit was clicking trying to start compressor. Replaced start device and tested. Compressor ran with no issues. Complete

Arrived on call to replace previous diagnosed parts. ; O-emld tckt

"Arrived on site to replace faulty heating assembly, after replacing found unit would not dispense properly, called GE tech line, found faulty heater tank, ordering part. ; ordrng 1 WR17X25782 (Hot water tank)"

"Arrived onsite for microwave not heating. Upon arrival found unit mag was bad, checked cavity thermostat and found it was good. also ordering unit mag thermostat JIC. ; ordrng 1 W11360415 (Mag thermostat)"

Arrived onsite for oversudsing problem found error codes indicating long drain oversudsing and air trap error. and cleared air trap hose and advised on maintenance and soap usage. All checks good. Unit is now operating as designed.

"Arrived onsite and found failed magnetron symptom. Replaced magnetron, capacitor and diode again. Unit is now operating properly. Advised customer on repair, all checks good. Unit is now operating as designed."

Arrived onsite for refrigerator with access condensation in cabinet. Upon inspection found condensation in RC compartment and frost in FC compartment. Upon inspection found gaps between ?skin? and liner allowing warm air to migrate into cabinet. Per Whirlpool recommendations used Whirlpool factory silicone to fill gaps. Notified customer to give minimum 24 hrs for silicone to dry. Customer will monitor.

Arrived onsite for refrigerator with interior lights out. Upon inspection I found the RC upper LEDs were out. I found the FC light out as well. I accessed and replaced the FC light and all lights in the RC restored function. Repair is covered under SP W11460554. I leveled unit while onsite as well. Job complete.

"Arrived on site for previously repaired microwave, upon arrival I gained access to the unit and removed it from the cabinet hinges and found that the vent was being obstructed not allowing for the blower to open the vent properly to differentiate the fan settings. I removed the obstruction of the vent and now the unit is operating properly as designed with all fan settings presenting accurately. Job complete."

Arrived onsite and repaired broken fridge door gasket by replacing and heat treating for good seal. Unit is now operating as designed. Advised customer on repair. ; O-emld tckt

"Arrived on site to inspect range error code. Customer explained the unit was malfunctioning on the day of the recent storms, which cycled power several times throughout the day. He advised the range has been working properly since the storm. I turned it on and got it to 350 degrees in the allotted time without any errors. Unit works properly. Couldnt duplicate the malfunctions. Job complete"

Arrived on site to install previous diagnose part.I removed the old fc door and installed a new one. I tested the door. It is working as designed. Job complete.

"Arrived on site to test unit for freezing food in RC. Tested unit found customer blocking damper door, restricting air flow. Temps in RC and FC were correct and good ice production. Thermistor reading properly but replaced as a precautionary. Called tech line and advised customer on blocking airflow and placement of taller items on top shelves blocking thermistor from reading properly. No leaks detected. Job complete.Sr#7732136498"

"Arrived on site to replace bellow and clamp from previous diagnosis. Replaced parts, tested unit, unit works good. No leaks detected.

"Arrived on site for washer stopping or not finishing cycles . Ran diagnostics, found no cold water entering washer . Found valve clogged with debris. Replaced valve , ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete ."

"Arrived on site to inspect microwave display digits dimming/going out. Upon further inspection, I found the digits furthest to the right were not functioning too can only see the zero.I removed and replaced the UI kit and retested. Unit is operating as designed. Job completed."

Arrived onsite for refrigerator with door scraping or squeaking when opened. Upon inspection I confirmed the RC door creaks and squeaks badly when opening and closing. I removed the door and inspected the hinge and cams. I found the hinge slightly sagging and no grease on the bottom cams. I bent the hinge up slightly and added grease to the cams. I re installed the door and it is no longer squeaking. The customer brought to my attention the unit being out of level. I leveled the unit. Job complete.

"Arrived on site to replace idler assembly, after replacing, unit tested good.

"Arrived on site. Replaced defective ice box fan,ran diagnostics fan powered on.

Arrived on site for a range that won?t heat either oven. Inspected unit and work area. Confirmed customers complaint and found the igniter is turning on but no gas being supplied. Checked voltage from the control and found proper voltage going to the igniter?s. Check the igniter?s for resistance and off showed within range. I called Whirlpool Techline and spoke to Drew SR# 7732144365. He had me check resistance he values again and tracing voltage. He advised that the resistance value on the valve was out of spec and to replace the gas valve. Check the new gas valve and check resistance on the valve. Found the same resistance rating on the valve. I called back to whirlpool Techline and spoke to Adrian (same SR#). He had me check to see if the safety check valve was turned off or on. I found that the valve is turned off which he advised would only make it to where the burners were receiving gas. Flipped it on and all the elements began to ignite and turn on as designed. Call complete.

Arrived on site and inspected display not working properly. Confirmed some of the buttons didnt work properly. Attempted to uninstall the unit and discovered the unit was shoved into the cabinet so tight when I attempted to remove it the wood sounded as it it was going to break.

Arrived onsite for dishwasher not draining. Upon arrival found unit drain pump burned out. Replaced and tested unit is now operating as designed.job Completed.

"Arrived on site to diagnose unit for not heating, tested unit found bad element, dryer was full of lint build up, cleaned out lint, replaced element, tested unit,unit working as designed,job complete"

Arrived on call to replace previous diagnosed parts. After installation test operation. No leaks detected at time of service.

"Arrived onsite to replace sump and motor. Replaced sump and motor. Tested unit,unit worked good. No present leak at this time."

"Arrived on site , replaced fresh food door ,plug and badge . No water leaks detected at time of service. Job complete."

"Arrived on site and found washer/ventless dryer combo is being used to meet ADA compliance at apartment complex. Lint is building up on bellow surface and causing it to leak between bellow and door glass. Thoroughly cleaned lint from bellow and set unit into diagnostic cycle. Filled it with water and ran all functions through manual diagnostics and it is no longer leaking. Run times of eight hours or more are normal for this unit. This will not be functional in an apartment setting. Reported issue to tech line, job complete. 7732144926"

"Arrived on site for both ovens not heating to correct temperature. Inspected unit and work area. Performed diagnostics mode and checked error codes. Will need to perform temperature test to continue testing. Customer stated she would need to contact home warranty for approval and they was at lunch at time of service. Found broil element operating after unit preheated. Powered unit off to allow unit to cool. Arrived back on site and gained access to control. Measured lower bake element and found opened.

"Arrived on site for a washing machine that?s going off balance. Inspected unit and work area. The customer advised normal wash load cycle seem to be OK but when she?s doing heavier loads of towels or throw blankets, the unit seems to go off balance not finish the load. Ran the unit through diagnostics and found an F0 E5 (off balance load) error code. Ran the unit through an auto test in the unit ran as designed. I did notice the washer unlevel due to the house being slanted. I did adjust the feet on the washer but did advise to her that heavier load cycles can go off balance due to uneven weight distribution. I did show her how to complete her cycle if that happens in order to get the unit to finish but did advise that she would need to re-distribute her clothes evenly. The unit is working as designed. Call complete."

Arrived on site to install previously diagnosed parents. Inspected unit and work area. Found the customer had a quarter of a bin full of ice. I did ask the customer if it was making ice. He did advise that it was and that it does make 3 to 4 cups for each day. I did replace the icemaker but did tell him that these icemakers are extremely slow production and will typically make anywhere from 50 to 70 cubes a day. Tested the unit and the unit harvested and filled as designed. Call complete.

Used service pointer to test for failed heating element. After performing test, power would still not allow LEDs to light up. Disconnected harness from bottom of control mount then plugged back in and power to dishwasher came on. Ordering Door Harness WD21X22916, ASM Harness WD21X23559, OWI sensor WD21X22830, Heating Element WD05X24776, and Control WD21X24901. All ordered parts will need authorization. Most likely a new harness and will resolve the power failure issue, but may need another control due to repeated power failure. Bringing element and OWI sensor in the case that they are needed. ; ordrng 1 WD21X22916 (Autho Door Harness) and 1 WD21X23559 (Autho ASM Harness) and 1 WD21X22830 (Autho OWI sensor) and 1 WD05X24776 (Autho Heating Element) and 1 WD21X24901 (Autho Control)"

"Arrived on site for HAD SOMEONE OUT A WEEK AGO. SAID SHE NEEDED FUSES & POWER CORD. NOT COMING ON AT ALL. THE PROG ON THE CORD HAS A BURN MARK. GUY HAS LIVED THERE A LONG TIME AND HAS NEVER HAD THE VENTS LOOKED OUT - SHE SAID THE OTHER COMPANY TOLD HER THE VENTS LOOKED PRETTY CLEAR. Found power cord was burnt due to faulty outlet. Tested voltage and was not getting 240. Removed rear cover and tested fuses. Fuses were fine. Explained to customers they needed an electrician to repair the outlet or breaker or possibly both. Once the voltage is corrected they need to buy a new three prong cord and the dryer should start working again.

Arrived onsite and installed valve to correct low flow error. Unit is now operating as designed.

"Arrived on site for customer complaint of unit not producing ice, I ran diagnostic test cycle, found unit tested good at time of service."

"Arrived on site for customer complaint of unit leaking, found no error codes and unit tested good in diagnostic mode."

"Arrived on site to diagnose oven throwing error code for NTC sensor, and not letting unit run the oven. Checked sensor in the rear of the unit and found sensor looked like it had partially melted, and there was a connector melted to the boiler. Replaced boiler and tested unit. Verified unit is running properly and error is gone.

"Arrived onsite for ice maker not making ice. Upon arrival found unit ice maker receiving water but motor not turning. Replaced ice maker and tested, unit is now operating as designed. Job Completed."

Arrived on site for micr door not closing. I inspected the unit and work area. I found the right side interlock not engaging fully. I am ordering the interlocks. ; ordrng 1 W11449277 (Interlock)

Arrived onsite and tested unit for occasional clunk sound and occasional squeal. Tested unit and found no error codes and no sign of bearing failure. Advised customer on unit and possible causes for the sounds related to washer design and load type. All checks good. Unit is now operating as designed. All checks good.

Arrived on site for a dryer that is not drying clothes. Inspected unit and work area. Found the unit heating and checked behind the unit. Found the vent hose completely crunched and blocked not allowing airflow out of the dryer. Use the vent test kit on the unit and found the unit had poor airflow for all dryers. Removed the vent hose and found the vent has kept showing good airflow for all dryers coming out of the back of the dryer. I did advise the customer that her issue is with her vent hose and attempted to fix it. Found the vent hose completely crunched and not remolding itself to fit properly. I did advise the customer they would need to buy a new dryer vent hose to allow proper airflow going out. The unit is working as designed. Call complete.

"Arrived on site to follow up on dishwasher that had issues with door closing. Tried working and bending the hinges to allow the door to close easier. Was able to bend the hinges to allow the door to close easier, however unit still needs a good push on top to fully latch. Could not see anything else damaged.

Arrived onsite for unit not heating. Looked at the unit and saw it was unplugged. Tested for voltage at the plug. Saw that it was only getting 120v on neutral to L2. But the other leg is only reading 30v and together L1 to L2 was only reading 70v. Showed the customer the issue and that they need to get the plug replaced or something with the breaker to get the voltage corrected. No issues at this. Job complete.

"Arrived onsite and found unit cooling perfectly. However, over temp flashing and refrigerator read 68 even thought the true temp is 37f at time of service. Found service pointer W10849220 described exact symptoms as a result of wire harness failure and recommended a HV repair kit to correct symptom. Was able to repair symptom with hard reset.Repair not recommended at this time because unit is cooling properly and reset corrected over temp warning alarm. ; ordrng 1 W10849800 (Hv kit)"

"Arrived onsite for ovens not keeping temperature. Customer complained that unit would not maintain target temperature and take long to cook. Said this was happening in upper and lower ovens. Pulled unit and checked for voltage, recorded 244 vac. Ran cycling test and found unit cycling around 358 degrees when set to 350. Called tech line for assistance. Insured cycling test was done, checked sensors ant control and checked voltage. Could not duplicate any issues. Provided SR#7732134296. If symptoms persist recommend replacing both control boards. Job complete"

Arrived on site for dryer not starting . Found front rubber motor mount had broken off . Replaced motor and blower wheel. Unit is now operating as designed. Job complete .

"Arrived on site to test unit for ice randomly falling on floor and melting. Found temps correct, water pressure correct, ice chute clean and no build up, found ice door opening and closing properly, ice bin flapper am functioning as designed. Spoke with tech line and found no issues with unit. Advised customer on operation. No leaks detected. Job complete.CNote"

"Arrived on site to install previously diagnosed and ordered parts. Due to the right roller wheel being damaged and the left roller missing the axle, I installed the right roller assembly and the left axle with plug and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for unit not draining. Tested the unit and did not hear the drain motor kick on. Replaced the drain motor. Tested the unit. Unit tested good. No leaks at this time. Job complete.

Arrived on site to diagnose a cooktop with burners not lighting properly. Found burner caps not fully installed and valves not adjusted for low setting. Adjusted valves and installed caps properly. Tested unit and found all is functioning properly at this time.

"Arrived onsite for refrigerator, not operating as designed. Upon arrival found unit ice maker, found unit ice maker had voltage but unit motor not moving. Ordering ice maker.; ordrng 1 W11284458 (Ice maker)"