Service History 785

Near Cedar Park, TX 78613
Lou
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "arrived on site to inspect refrigerator temp issues. Upon further inspection, I found the unit pulled out from its space and the customer advised that their warranty rep advised to unplug the unit. I tested temps in the RC=41 degrees & RC=12 degrees. I found that there is ice built up at the back of the ice box housing. I checked the evaporators and found good frost patterns. I checked the drain tube at the back of the unit ad found a gap approximately 1/8 inch. I sealed the gap with silicone. I am ordering the ice box hosing adaptor and gaskets and will return with all prescreened parts. I will replace the UI, HV Control, and RC Evap fan/harness. No water leaks observed during service..; ordrng 1 W11126056 (adapter) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket)"
Near Killeen, TX 76542
Arthur B.
Job Details: 07/18/2019
WASHER WHIRLPOOL WFW6620HC0 "Arrived onsite for dealer complaint of load n go drawer not closing on front load washer. Upon inspection, found air trap hose sticking out causing drawer not to close. Adjusted trap hose. Drawer now closes as intended. No other issues found. No water source connected."
Near Austin, TX 78735
Wesley
Job Details: 07/18/2019
DRYER GE GTD65EBSJ4WS Arrived on site and found unit switch fault. Replaced door switch unit is now operating as designed. Ad used customer on repair. ; saved tckt
Near Austin, TX 78748
Leonardo
Job Details: 07/18/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for display not bright enough. Test unit and found bad board and console. Replaced both parts test unit and unit test good job complete.
Near Hutto, TX 78634
Steve C.
Job Details: 07/18/2019
DRYER WHIRLPOOL WED6600VW0 Arrived on site for the unit will not tumble. Tested the unit and found the drum will not rotate but the heater is working. Found the pulley is off. Readjusted the pulley and tested unit. Unit works properly and the vent is clear.
Near Hutto, TX 78634
Steve C.
Job Details: 07/18/2019
REFRIGERATOR MAYTAG MFI2665XEB6 Arrived on site for the unit is not making ice. Found a pen sheet of ice in the ice bin. Remove the icemaker assembly and found the filter on the icemaker is solid ice. Remove the ice in the ice maker cycled and filled up with water. There is no water leak and the unit is working properly. All water connections were dry at the time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/18/2019
OVEN WHIRLPOOL WOC54EC0AS02 Arrived on site to repair oven that displays feature is not available and then at times it will work properly. Removed oven from wall and found the wire off of the main fuse for the microwave. Reinstalled wire. reinstalled oven. oven now consistently works without displaying the words feature not available.
Near Taylor, TX 76574
Steve C.
Job Details: 07/18/2019
WASHER MAYTAG MVWB865GW0 Arrived on site to replace the gear case per previous tech. Talk to the units back and found The outer tub is cracked next to the drain port. Found the unit will need a new outer tub. Office will need to reschedule the customer. Will use the returning parts if needed for the next visit.; ordrng 1 W10512161 (tub asm)
Near Marble Falls, TX 78654
Cliff
Job Details: 07/18/2019
ICE MACHINE KITCHENAID KUID308ESS1 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found failed water valve assembly. Replaced water valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78751
Joseph C.
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for “not cooling in fresh foods section and not making ice” complaint. Inspected unit and will need to replace fresh foods evaporator cover and control. Unit has island in front of it and is a tight fit. Will need second tech to help extract and to not damage hardwood floors. Customer will need to make sure unit has been turned off and thawed with fresh foods doors opened 24 hours before techs arrive for repairs. No leaks detected, at time of service. Office to schedule return trip, due to need for second tech.; ordrng 1 TWOMANCALL (TWO MAN CALL)"
Near Pflugerville, TX 78660
Scott
Job Details: 07/18/2019
DRYER MAYTAG MED5630HW0 "Arrived on site ,replaced console. Did find water built up on lid and UI console . Dry on bottom and blower housing Recommended customer have builder check exterior venting ."
Near Georgetown, TX 78626
Joel G.
Job Details: 07/18/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to diagnose oven not heating properly. Set oven to 350 degs and let it cycle a few times and got an average temp of 356 degs. Temp is fine but I informed customer to let unit preheat 10-15 mins after preheat signal comes on to allow best heating temps. Called source spoke w/ Ed, who says all is normal, and agrees w/ diagnosis. file#7725377243."
Near Lakeway, TX 78734
Paul
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived onsite for the refrigerator that’s not cooling properly, stopped making ice, and is making a high pitched fan noise. Mr stated it never has made ice good and it stopped making ice. I found the RC at 51 degrees and the FC at 23 degrees. I found the RC evaporator frosted over causing the cooling issue. I checked the evaporator drip pan drain tube and found a small air gap around the bottom and sealed it. I found the tube clear. I ran all of the thermistor service test and all thermistors tested good, I ran service test 57 and found the RC evaporator fan not running with 14VDC out of the control. I ran service test 128 and found the control version as 6.0.0. Upon further inspection I found all the incorrect controls, ice maker, and fill valve listed in Technical Service Pointer #:W11033419D. The main control, Orion control, evaporator cover, ice maker, and fill valve need to be replaced to complete service. Ordering c-notes, W10908391 ICEMAKER
Near Round Rock, TX 78665
Joel G.
Job Details: 07/18/2019
REFRIGERATOR LG LMXS30776S03 "Arrived on site to install parts I previously ordered. Replaced and found very bad restriction in the system not allowing refrigerant flow. High side wasn’t pulling down in a vacuum. Flushed system and pulled vacuum for 45 mins and finally got it to pull down properly. Recharged to specs on high side. Compressor was fine. Informed customer when repairs like this are made, may even be worse since vacuum is pulled, may loosen debris inside system and create a bigger blockage in the system.
Near Austin, TX 78749
Wesley
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and found frost pattern suggesting warped Evap cover. Repaired by replacing cover and melting ice. In event of repeat symptom replace drip pan as it is warped slightly and may be an alternative explanation.
Near Pflugerville, TX 78660
Al
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ Arrived to inspect ice container issues.Confirmed the container was broken.Removed and replaced the part.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78749
Scott
Job Details: 07/18/2019
DRYER WHIRLPOOL WGD92HEFW1 Arrived on site for dryer making a loud noise and vibrating . Found motor failing and shaking . Replaced motor and wheel as well as rollers due to wear . also replaced thermistor .Unit is still making a shrill and shacking still but not as bad . Shaking is coming from burner assembly . Ordering burner assembly . No gas leaks detected at time of service ..; ordrng 1 280119 (gas burner)
Near Austin, TX 78758
Andy
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL ED5FHEXVS01 Arrived on site for frost on ice maker. Tested and inspected unit and found snowlike crushed ice at dispenser. Instructed customer that whirlpool does recommend cleaning dispenser chute regularly. Customer informed me that this happens every few days. Inspected for air leaks and found no issues. Tested ice dispenser and unit started dispensing snow like ice. Ice container is over crushing ice and will need to be replaced. and 1 WPW10312300 (ICE CONTAINER )
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed the new freezer door to find out that the screw holes for the handles are drilled wrong in the door. They are lower than the handle on the fresh food door. Will have to order a new door.; ordrng 1 LW11026425 (DIP DOOR)
Near Burnet, TX 78611
Cliff
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washer that is leaking fabric softener. Tested unit and found customer using bleach dispenser to add fabric softener to the load. Fabric softener due to thickness has clogged bleach dispenser and is overflowing. Cleaned out dispenser and advise homeowner on usage. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78702
Leonardo
Job Details: 07/18/2019
RANGE WHIRLPOOL WFC310S0ES1 Arrived on site to replace harness terminal block and power cord. Replaced all parts test unit and found unit giving F9E0 miss wired unit. Will need new control board W11122536 ; ordrng 1 W11122536 (CONTROL BOARD )
Near Kempner, TX 76539
Arthur B.
Job Details: 07/18/2019
DISHWASHER WHIRLPOOL GU1200XTLS3 "Arrived onsite to install new thermal fuse to dishwasher from prior visit’s diagnosis. Removed and replaced thermal fuse. Reassembled and tested. Unit fills,washes,drain and heats as intended. All water connections were dry at time of service."
Near Austin, TX 78731
Luis
Job Details: 07/18/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for refrigerant leak in system. Replaced compressor,evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics checked low side pressure good,evaporator plate frosting correctly. Reassembled unit ran all diagnostics all test passed. Unit working as designed.
Near Marble Falls, TX 78654
Cliff
Job Details: 07/18/2019
REFRIGERATOR GE DFE28JSKBSS Arrived on site to Replace door and troll for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 07/18/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer not spinning clothes out. Tested unit and found unit just hums. Found faulty capacitor. Removed and replaced capacitor.Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Kyle, TX 78640
Robert
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of no ice. Found icemaker funnel full of ice and tube supply too. Removed ice and test. Water now flows but small water leak from tub ; ordrng 1 67006317 (tube-water)
Near Georgetown, TX 78628
Jonathan
Job Details: 07/18/2019
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived onsite for dishwasher clean light flashing in mid cycle. Customer had unit in state of failure when arrived. Inspected door and found in close position. Performed diagnostics mode, error F2-E1 stuck key and F5-E1 failed door latch. Tested all keys and found responding. Found door switch not staying in closed position. Removed door switch and installed new. Tested operation, all tested good. No water leaks present."
Near Austin, TX 78738
Paul
Job Details: 07/18/2019
MICROWAVE WHIRLPOOL KMBS104ESS02 Arrived onsite for the microwave to replace the previous diagnosed parts. I replaced the UI and tested the unit. The microwave is working as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "arrived one site to inspect refrigerator door not closing. Upon further inspection, I found that the RC door was closing, it just wasn’t sealing. I leveled the unit and adjusted the doors at the hinges and using my heat gun, I shaped the RC door gasket so it would create a good seal. Tested the unit and the doors are closing/sealing good. No water leaks observed during service, job completed."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRFC704FPS02 Arrived onsite for customer complaint of French door refrigerator still not making ice and melting items in RF section. Removed RF evaporator and ran test 40. Found very faint frost pattern in evaporator. RC section checks ok. Advised customer will need new compressor to complete repair. OF to R/S once ETA on part is available. P&L are covered bymanufacturer for sealed system. All water connections were dry at time of service.; ordrng 1 CNOTE (2HR JOB) and 1 W11025999 (compressor)
Near Austin, TX 78724
Joseph C.
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “chrome front edge is falling off shelf” complaint. Inspected unit and found shelf to be defective. Removed and replaced shelf. Unit checks good. No leaks detected, at time of service."
Near Cedar Park, TX 78613
Lou
Job Details: 07/18/2019
DRYER WHIRLPOOL WED9600TW0 "arrived on site to inspect dryer no functions. Upon further inspection, I turned the unit on and pressed start and nothing happened. I tested voltage at the control and got 100V. I verified voltage at the terminal block and got 240V. I removed and replaced the control and tested and unit operated as designed. No lint observed during service, job completed."
Near Pflugerville, TX 78660
Al
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW8000BW0 Arrived to inspect something stuck underneath the unit.Confirmed the complaint and assisted the customer with retrieving the lost itemReassembled the unit and unit began operating as designed.All water lines were dry at the time of service Job complete
Near Dripping Springs, TX 78620
Luis
Job Details: 07/18/2019
ICE MACHINE JENN-AIR JIM158XYRS2 "Arrived on site for no ice. Found weak water flow from valve,valve extremely hot diagnosed faulty water valve. Installed new water valve,ran diagnostics all test passed."
Near Burnet, TX 78611
Cliff
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRS526SIAE00 Arrived on site to diagnose a refrigerator with a door that is making a loud popping sound when opened. Found RC door closer not mounted on hinge pin properly and slipping causing abnormal noise. Reset closer to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Belton, TX 76513
Al
Job Details: 07/18/2019
WASHER ROPER RTW4516FW2 Arrived to inspect washer not agitating or spinning.Ran diagnostics test mode and discovered the drain hose to the unit was off the back of the unit.Reinstalled the drain hose and unit began operating as designed.All water lines were dry at the end of service.Job complete
Near Austin, TX 78735
Scott
Job Details: 07/18/2019
WASHER GE GTWN4250D1WS "Arrived on site ,replaced control . Tested unit ,all checked normal . Nonwater leaks detected at time of service . Job complete."
Near Austin, TX 78749
Wesley
Job Details: 07/18/2019
WASHER MAYTAG MVWC416FW1 Arrived on site and found unit operating with bad drive shaft. Replaced gearcase. Unit is now quiet and smooth.
Near Belton, TX 76513
Al
Job Details: 07/18/2019
WASHER MAYTAG MVWB835DW1 Arrived to inspect washer not spinning.Ran unit through diagnostic test mode and unit tested as designed.Customer confirmed the unit now spins and washes correctly.All water lines were dry at the end of service.Job complete
Near Salado, TX 76571
Al
Job Details: 07/18/2019
WASHER MAYTAG MVWB765FW2 Arrived to inspect LF.Confirmed the complaint and removed and replaced the housing.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied Job complete.
Near Round Rock, TX 78665
Al
Job Details: 07/18/2019
DRYER WHIRLPOOL WED8500DC4 Arrived to inspect dryer not powering on.Confirmed the complaint and checked the outlet.The outlet was burned on the L1 source.Readings wereL1/L2-0L2/N-120N/L1- 91Customers daughter witnessed the readings and will let the customer know a licensed electrician is needed to correct the issues.Job complete
Near Buchanan Dam, TX 78609
Cliff
Job Details: 07/18/2019
MICROWAVE KITCHENAID KMHC319EBS2 Arrived on site to diagnose a microwave that will not complete conVection preheat. Tested unit per tech sheet and found failed control board. ; ordrng 1 W11218381 (CONTROL)
Near Georgetown, TX 78628
James
Job Details: 07/18/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site and tested operation. I found no ice production from unit. Tested bin sensors and thermistors and found to be good. Tested ice maker operation and found motor will not turn and has a lost motor position fault.
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/18/2019
DRYER MAYTAG MEDC465HW0 Drive on site or the unit door is not closing properly. Found the strike is too wide. Squeeze the strike so it could be thinner to close the door and tested the unit. Unit works properly and all vents are cleared.
Near Dripping Springs, TX 78620
Luis
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Arrived on site for loud noise. Powered unit on found loud vibration knocking noise from compressor compartment. Removed cover found condenser fan blade not making correct contact against motor shaft. Installed fan blade correctly to shaft powered unit on tested fan motor unit working as designed.
Near Liberty Hill, TX 78642
James
Job Details: 07/18/2019
OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site and installed new control. Tested operation and found unit working properly. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 07/18/2019
MICROWAVE WHIRLPOOL WMH73521CS3 "arrived on site to inspect microwave hood light not turning off. Upon further inspection, I find the hood light not turning off. I found that the bulb housing had signs of shortage. I removed and replaced the bulb housing and main control and tested. The unit operated as designed, job completed."
Near New Braunfels, TX 78130
Robert
Job Details: 07/18/2019
ICE MACHINE JENN-AIR JIM158XYCX1 Arrived on job to replace pumps. After replacement test operation. No leaks detected at time of service.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/18/2019
DRYER MAYTAG MEDB766FW0 Arrived on site to diagnose a dryer that is not closing properly. Tested unit and found damaged door catch. Replaced catch and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78628
Joel G.
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to diagnose frz side ice maker not making ice. Ff ice maker works fine. Found it not filling with water and 1 deg in frz. Found faulty valve, replaced and verified operations. Informed customer to give unit 4-8 hours before first harvest. Waiver signed before pulling unit out. No leaks detected."
Near Georgetown, TX 78628
Joel G.
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRFF305EWH00 Arrived on site to diagnose fridge not making ice. Found temps correct in both compartments. Verified 120 vac to the ice maker indicating faulty ice maker. Replaced and verified operations. Informed give unit 4-8 hours for ice maker to start producing ice and to dump out first harvest. Verified no leaks detected.
Near Austin, TX 78744
Leonardo
Job Details: 07/18/2019
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to test unit for cooktop hot light staying on. Turned all burners on and light turning off with in minutes.
Near Austin, TX 78726
Lou
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KBFS25EWMS10 "arrived on site to inspect refrigerator no cool. Upon further inspection, I went to test temps and upon opening the RC doors, I found it very warm inside. The same for the FC section. I checked the compressor ad it was hot to the touch. Condenser fan and evaporator fan both are functioning. No frost pattern on the evaporator. I am ordering the sealed system to include the compressor, dryer, access valve, and evaporator and ordering a CNOTE-2HR JOB & CNOTE-AUTHORIZATION. No water leaks observed during service, office to schedule return service. ; ordrng 1 CNOTE (2 HR JOB) and 1 CNOTE (AUTHORIZATION ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator)"
Near Austin, TX 78757
Tyler B.
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW02 "Arrived on site for unit not making ice. Found ice maker good, but valve not opening, replaced valve an tested good. No leaks on site"
Near Leander, TX 78641
Lou
Job Details: 07/18/2019
WASHER MAYTAG MVWB880BW0 "arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics showing error code F51. Continued with testing and the unit operated as designed. I manually tested the valves, agitate and spin and again, the unit operated as designed. I followed service matters tech sheet and tested the Motor Circuit and found no problems with the circuitry. The customer advised that another appliance repair rep found the rotor bolt loose and he claimed to have tightened it. I inspected the rotor bolt and found it loose. I removed the rotor ad found that the bearing shaft nut had come loose and was sitting in the rotor. I placed the nut back on the shaft and tightened it and put loctite on the rotor bolt and placed it back on the unit and tightened the bolt. I advised the customer of my findings and repairs No water leaks observed during service, job completed."
Near Austin, TX 78731
Tyler B.
Job Details: 07/18/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for unit not making ice and full of water. Ran diagnostics and found water valve to fill very slow. Tested recirculating pump and found it to pump but very loud. Unit was still holding water upon arrival. Removed unit to check drain line and found no issue with line. Tested drain pump but did not turn on. Found pump getting 120v and really hot. Replaced water valve and solved slow filling, replaced recirculating pump and now normal pitch. Used siphon pump to drain water from unit. Replaced drain pump assembly. Reassembled unit and tested good. Unit now filling, recirculating and freezing, dropping ice and cutting ice. No leaks on site . Under k-aid 3yr warranty. Resident home."
Near Belton, TX 76513
Al
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW4950XW3 Arrived to inspect washer issues.Ran diagnostics test mode and unit provided No error codes.Unit operates as designed.All water lines were dry at the time of service.Customer witnessed all aspects of diagnostics test mode.Job complete.
Near Austin, TX 78749
Wesley
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onnsite and found repeat symptom of frosted ff Evap. Ordering Evap cover as it has been compromised. Also replacing controls and Evap motor. . ; ordrng 1 W11188493 (EVAP COVER )
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on site to diagnose a refrigerator that is not cooling properly. Found good frost pattern on evaporator coil and all fans running. Faulty control is cause of issue. Replaced main control board and tested unit. Found all is functioning properly at this time.
Near Hutto, TX 78634
Steve C.
Job Details: 07/18/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site for the unit is not draining. Tested the unit and found the drain pump is broken and will not lock into the sump and motor. Replaced the drain pump and tested the unit. Unit works properly and no water connections to the unit.
Near Austin, TX 78704
Andy
Job Details: 07/18/2019
WASHER KENMORE 796. 41472210 Arrived on site for washer with moldy bellow. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
James
Job Details: 07/18/2019
REFRIGERATOR LG LSXS26366S/01 "Arrived on site and installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Charged with 6.17oz 134a and tested for proper operation. Unit now cooling properly. Instructed customer that the unit will take 24 hours to reach temp and up to 48 hours for ice production"
Near Leander, TX 78641
James
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW01 Arrived on site and tested operation. I found that the compressor is running and will pressure up to 100 on high side but is in a 25” vacuum on low side. Vacuumed system down to clear obstructions and recharged. Unit still has same pressures. Called tech line and spoke to Kevin #7725376681. Unit has a restricted capillary tube and recommended isolating and pressurizing to clear. Installed access valves on each end of cap tune and connected one end to refrigerant tank and the other to my recovery pump. Cleared line and installed new drier. Vacuumed system again to clear and test for leaks. Charged system with 4.8oz 134a and tested operation. Evaporator now has proper frost pattern and unit is cooling. Job complete
Near San Marcos, TX 78666
Leonardo
Job Details: 07/18/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for door sticking. Test unit and found door hanging. Adjusted door test unit and unit test good job complete.
Near Austin, TX 78735
Luis
Job Details: 07/18/2019
ICE MACHINE WHIRLPOOL KUIX535HPA00 "arrived on site for loud noise,found weak water flow traced issue to pinched water line by evaporator plate,repaired water line ran diagnostics all test passed."
Near , TX 78132
Robert
Job Details: 07/18/2019
VENTHOOD WHIRLPOOL WVU37UC0FS0 Arrived on job for complaints of vent hood damaged. Confirmed two dents and scratches. Called tech line to report damage. #7725375687.
Near Lakeway, TX 78734
Paul
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW5500ST0 Arrived onsite for the washer not filling with water. I found the washer stuck in drain mode. I disconnected the pressure switch and tested the unit and the pump remained on. The timer needs to be replaced. I replaced the timer and tested the unit. The unit is working as designed. There were no water leaks present at the time of service.Call complete.
Near Buda, TX 78610
Robert
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Arrived on job for complaints of no ice. Found foam from top water line entry fell down and blocked water flow. Removed ice maker cleaned all foam from compartment and removed all ice. Reinstalled icemaker and test.
Near Austin, TX 78753
Joseph C.
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KFCS22EVMS4 "Arrived on site for “unit goes in and out of sabbath mode. Lights go out and water will not dispense. Water leaking from freezer” complaint. Inspected unit and found unit in sabbath mode. Came out of sabbath mode, while observing. All buttons were unresponsive. Will need new control boards. Freezer door gasket split, due to mullion not being able to control humidity. Defrost drain is clogged and needs upgraded s-trap. Will need authorization. Office will need to set return schedule, due to need for authorization.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION) and 1 W10571967 (frz door gasket (gr))"
Near Austin, TX 78732
Paul
Job Details: 07/18/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived onsite for the dishwasher leaking from underneath. I found stored diverter error codes. I found the diverter leaking. I replaced the pump and motor. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78724
Joseph C.
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL ET8MHKXMQ04 "Arrived on site for “ice buildup behind ice maker” complaint. Inspected unit and found both valve and ice maker to be leaking. Ordering new ice maker kit. No other leaks detected, at time of service.; ordrng 1 WPW10715708 (icemaker)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/18/2019
OVEN KITCHENAID KODE300ESS03 Arrived on site to service unit that is not heating. The customer informed me that the unit is heating but not properly. The lower oven temperature was incorrect. Calibrated the temperature down 10 degrees.
Near Burnet, TX 78611
Cliff
Job Details: 07/18/2019
REFRIGERATOR KENMORE KRSF505ESS00 Arrived on site to diagnose refrigerator that is not producing ice. Found faulty filter in unit and installed new filter housing to verify filter failure. No change after installing new housing. Put old housing back in unit and advise homeowner of findings. No leaks were found at time of service.
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/18/2019
REFRIGERATOR GE GSL25JFPHBS "Arrived on site to replace the ice maker, valve, blade and condenser motor. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Austin, TX 78759
Tyler B.
Job Details: 07/18/2019
ICE MACHINE KITCHENAID KUIC15POZP2 "Arrived on site for unit with low ice production. Ran diagnostics and found bin thermistor failed. Also found recirculating pump would not pump. Removed and found bearing jammed. Replaced pump and bin thermistor and tested good, no leaks on site"
Near Round Rock, TX 78681
Jonathan
Job Details: 07/18/2019
RANGE WHIRLPOOL RF362LXTS3 RD Arrived onsite for oven not powering on / not operational. Gained access to terminal block measured incoming voltage L1 to L2 only receiving 125v. Confirmed range was hard wired no outlet. Customer will need to have an electrician out to correct the voltage issue.
Near Taylor, TX 76574
Steve C.
Job Details: 07/18/2019
DRYER WHIRLPOOL WGD5620HW0 Arrived on site for the unit has a f3e3 error code. Tess of the unit and found the unit is not converted to LP on the orifice. Customer had the conversion kit. Install the conversion kit and test the unit. Unit works properly and advise customer to clean air vents every six months.
Near Austin, TX 78735
Wesley
Job Details: 07/18/2019
DRYER MAYTAG MEDC465HW0 Arrived onnsite and found tripped breaker. Restored function. Unit is now operating as designed. Advised customer on findings.
Near Austin, TX 78723
Joseph C.
Job Details: 07/18/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “door falling down” complaint. Inspected unit and found friction pads broken. Removed and replaced friction pads.Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78704
Andy
Job Details: 07/18/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on site for washer not responsive. Tested and inspected unit and found unit not able to make any Selections will need new UI.Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11306664 (CONSOLE ) and 1 W11334605 (TIME)
Near Austin, TX 78724
Joseph C.
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “ice dispenser shuts off intermittently and leaks water” complaint. Inspected unit and found ice door and switches defective. Removed and replaced ice door. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78735
Leonardo
Job Details: 07/18/2019
MICROWAVE WHIRLPOOL WMH73521CS0 Arrived on site to test unit for unit not having any power. Test unit and found bad fuse and bad door and bad switches. Will need to order new door W10625370 due to door hanging making door not close correctly making unit short will need autho office to reschedule ; ordrng 1 W10625370 (DOOR )
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/18/2019
RANGE KENMORE 790.369099 Arrived on site to repair a unit that would not bake. Found bake igniter was weak so bake burner was not coming on. Replaced bake igniter. Bake functions now operates.
Near Austin, TX 78747
Leonardo
Job Details: 07/18/2019
RANGE WHIRLPOOL WFG114SVB0 Arrived on site to test unit for gas smell test unit and found gas coming from flex line. Advised customer to replace flex line job complete.
Near Cedar Park, TX 78613
Jonathan
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS00 "Arrived on for refrigerator not making ice. Measured temperature in ice container at 27°. Inspected freezer and found defrost not completing defrost. Performed diagnostics mode and found unit in ambient defrost cycle. Put unit 8 hour defrost mode. Found ice buildup between adapter and ice container (see in SD-QuickPic)Will need to replace adapter for proper seal. ; ordrng 1 SEENOTE (REQ AM) and 1 W10648043 (adapter)"
Near Dripping Springs, TX 78620
Scott
Job Details: 07/18/2019
DRYER WHIRLPOOL MED8200FC2 "Arrived on site for leaking out of front door of dryer . Found when customer is using steam feature it’s spraying directly on door .after a few sprays it’s building up on door and pooling down and leaking ( quick pic ) . Steam features have been replaced once , no adjustments to nozzle can be made .
Near Austin, TX 78758
Andy
Job Details: 07/18/2019
DRYER WHIRLPOOL WED560LHW Arrived on signs for dryer making noise. Tested and inspected unit and found some noise from vent. Made adjustments and tested unit. All operations are normal. No other repairs are needed at this time.
Near San Marcos, TX 78666
Robert
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on job to replace heater and slide on right side. After replacement test operation water flow good and no leaks detected.
Near Austin, TX 78704
Andy
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to install previously diagnosed parts. In middle of removing and replacing found that need door did not have water fill tube.
Near Driftwood, TX 78619
Scott
Job Details: 07/18/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for oven liner coming up. Found bottom liner has started to get wrinkles . Took pics and called tech line to document . Sr # 7725378681
Near Austin, TX 78746
Andy
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW8500BW0 Arrived on site for washer not operating properly. Tested and inspected unit and found failed water valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 07/18/2019
OVEN WHIRLPOOL WOD93EC0AS05
Near Kyle, TX 78640
Robert
Job Details: 07/18/2019
DRYER MAYTAG MEDX655DW1 Arrived on job for complaints of damaged timer. Replaced timer because stem broke off. After replacement test operation.
Near Austin, TX 78723
Joseph C.
Job Details: 07/18/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “no water entering unit” complaint. Inspected unit and found pump/motor faulty. Removed and replaced pump/motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/18/2019
REFRIGERATOR MAYTAG MBL2258XES3 arrived on site to repair unit that was not cooling in the fresh food section. Inspected unit and found fresh food section at 60°. Further inspected unit to find a failed evaporator fan motor. Due to the fan motor failure there is a massive massive block of ice on the evaporator coil. The unit will have to be defrosted before the fan and it’s shroud can be removed. Customer is laying towels in the floor of the freezer and on the floor around the unit. Water connections are dry.
Near Austin, TX 78729
Lou
Job Details: 07/18/2019
REFRIGERATOR JENN-AIR JSC23C9EEM00 "arrived on site to install previously diagnosed and ordered part. Due to ice maker wiring harness being damaged t the bottom left hinge, I removed and replaced the FC door and leveled the unit. Tested the unit including ice maker and it operated as designed. No water leaks observed during service, job completed. Advised customer to give IM/fridge 24 hours to cool and make ice."
Near Kempner, TX 76539
Arthur B.
Job Details: 07/18/2019
MICROWAVE FRIGIDAIRE FGMO205KFCY Arrived onsite to install new door to built in microwave. Removed and replaced damaged door. Reassembled. Customer is satisfied with replacement. No other issues found.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/18/2019
OVEN WHIRLPOOL WFE770H0FZ2 Arrived onsite for customer complaint of freestanding range oven door just falls and won’t stay open. Found hinge springs weak. Removed and replaced hinges. Reassembled. Door now open gently. No other issues found.
Near Austin, TX 78749
Wesley
Job Details: 07/18/2019
DISHWASHER KITCHENAID KDFE104DBL Arrived on site and found DW with latch issue. Restored latch function. No parts needed. No error codes.
Near Austin, TX 78751
Joseph C.
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for “freezing up evaporator” complaint. Inspected unit and removed ice from evaporator. Found thermistor loose on return tube. Adjusted and zip tied thermistor and applied adhesive to gaps in cabinet. Leveled unit, as well. Unit is performing as designed. No leaks detected, at time of service."