Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Checked for no heat issues. Found No heat from dryer. Found loose connection at heater. Re-positioned heater connector and tested, all functions tested OK. Also instructed customer on making sure the dryer is not pushed back all the way to keep from kinking hose. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Checked for no heat issues. Found No heat from dryer. Found loose connection at heater. Re-positioned heater connector and tested, all functions tested OK. Also instructed customer on making sure the dryer is not pushed back all the way to keep from kinking hose. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Checked for no heat issues. Found No heat from dryer. Found loose connection at heater. Re-positioned heater connector and tested, all functions tested OK. Also instructed customer on making sure the dryer is not pushed back all the way to keep from kinking hose. No leaks present. Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/01/2019
DISHWASHER JENN-AIR JDTSS243GX0 "Arrived on site for customer complaint of upper spray arm hitting dishes, instructed customer on how to adjust the upper rack, unit tested good."
Near Georgetown, TX 78628
Tyler B.
Job Details: 02/01/2019
WASHER MAYTAG MVWC360AW0 "Arrived on site for unit not spring and flashing lid lock, unit will need actuator to complete. Customer request early as possible ; ordrng 1 WPW10006355 (actuator)"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT720PADM3 "Arrived on site for dishwasher or powering on. Tested voltage to unit and found no voltage. Reset breaker and tested out. Found 120 volts at out. Plugged in dishwasher and powered on. Performed diagnostics mode, no error codes. Monitor diagnostics cycle and checked amp draw to heater. Unit passed test cycle . All tested good, no water leaks present. Paid in full on credit card."
Near Austin, TX 78758
Steve C.
Job Details: 02/01/2019
WASHER WHIRLPOOL WFW95HEDW0 Arrived on site and advise them that the unit is out of warranty and they decided not to go with the repair for diagnostics
Near Austin, TX 78730
Luis
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for loud noise. Removed deli drawer found excessive amount of ice in fresh food evaporator compartment. Diagnosed unit will need harness assembly. Customer needs to defrost unit 24hrs before return visit, rescheduled for Friday 2/1; schdld next appmnt for 2/1 FRI !"
Near Leander, TX 78641
Lou
Job Details: 02/01/2019
DISHWASHER AMANA ADB1400AGS1 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I found evidence of water leakage on the floor as I walked across it. Water seeped up through the cracks in the flooring. I placed the unit in diagnostics and tested. The unit showed error code F6E4-float switch open. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing. I checked underneath the unit and found no leaks, but there was evidence of water leakage on the right side of the floor under the unit. The left side was dry other than water seeping through the cracks. I tested the float switch ad it was good. I tested the unit three more times and never had any water leaks. Customer said the tub was completely full of water and when he opened the door, water rushed out the right side of the door. I checked the drain hose check valve as it was operating as designed. The drain hose under the sink was looped high
Near Austin, TX 78732
Luis
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KUWR304EBS00 Arrived on site for dispenser door issue. Found dispenser door motor not fully closing door and damage to ice door. Installed new dispenser door motor and ice door. Checked door seal to chute good.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/01/2019
DRYER GE DPSR610EG7WT Arrived on site for the unit will not start. Tested the unit and found the belt broke again. Test at the pulley and added some grease to the pulley. Pulley checks good and replace the belt. Tested the unit and the unit is working properly.
Near Lampasas, TX 76550
Arthur B.
Job Details: 02/01/2019
OVEN GE JBS10DF2WW "Arrived onsite for customer complaint of freestanding range oven door not closing properly. After inspection, found LH door hinge support broke not allowing hinge to set. Ordering new hinge. R/S for a Friday 2/8 is customer next available. No other issues found.; ordrng 1 WB10X21978 (hinge door)"
Near Belton, TX 76513
Arthur B.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived onsite for customer complaint of top,load washer not draining properly on “CASUAL” cycle setting. Tested unit on “CASUAL” mode and found control would cycle on and off. Ran diagnostics and found no error codes. Removed and replaced control. Reassembled and ran test 052. Unit completed successfully. Ran cycle on”CASUAL”. Unit started as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78738
Leonardo
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDF750SAYM2 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but not spraying water. Test wash motor and found bad motor. Replaced sump and motor test unit and unit test good no leaks present at this time job complete
Near Austin, TX 78704
Leonardo
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for damaged front panel. Found panel to be damaged on left and right lower side. Replaced panel test unit no damage found on new panel. Susan called Ferguson to get POP and she said it was in cosmetic warranty.
Near Dale, TX 78616
Robert
Job Details: 02/01/2019
DRYER MAYTAG MED3500FW1 "Arrived on job to install sound pads to reduce noise on dryer. Installed, noise reduced."
Near Lago Vista, TX 78645
James
Job Details: 02/01/2019
WASHER MAYTAG MVWB955FW1 "Arrived on site and inspected unit for leaks. Customer had a load of towels in washer and I left them in and filled unit with water testing each dispenser for leaks. I found the detergent dispenser has an uneven stream coming out that over sprays the fill port on the tub ring. I found a stress crack on the tub ring due to suspension has failed. I also found water dripping from tub about halve way up due to a crack. Unit will need new tub, tub ring, suspension, detergent dispenser and new gearcase to repair. New gearcase is needed duct to the seal being a one time use seal. Repair will require 2 hours; ordrng 1 W10704196 (tub-outer) and 1 W10749363 (dispenser) and 1 W11130360 (SUSPENSION ) and 1 W11243762 (TUB RING) and 1 W11287287 (GEARCASE )"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for unit making ice or dispensing water, found feed line kinked , corrected line and tested good, no leaks on site"
Near Pflugerville, TX 78660
Jerry C.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW8500BW0 "WTW8500BW0 Arrived to inspect leak. I found the issue with the unit was the bleach dispenser slowly filling. During testing I found the bearing assembly very loud and in need of replacement. Office to order bearing assembly, tool kit and valve to be installed upon return. No leaks observed during service. Please allow two hours service due to valve assembly and bearing assembly requirements. Office to contact the customer to arrange return service. ; ordrng 1 CNOTES (2 HOURS SERVICE, MULTIPLE PARTS) and 1 W10435302 (bearing) and 1 W10447783 (tool)"
Near Austin, TX 78750
Lou
Job Details: 02/01/2019
DRYER WHIRLPOOL WGD5000DW3 "arrived on site to inspect dryer drying times taking too long. Upon further inspection, I turned the unit on and found the Ignitor glowing and igniting the burner. I removed the front panel and tested ohms to the solenoids and Ignitor and they were good. I tested ohms to the fuse and cutoffs and all were good. I advised the customer of my findings and advised that they would need to have the vent checked/cleaned. I cleaned the lint from the unit. Customer paid in full. No lint observed at the end of service, job completed."
Near Pflugerville, TX 78660
Wesley
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW8500BW0 "Arrived on site and disassembled all and removed shaft and found large crack in tub. Unit is in need of a new tub. Ordering tub. All else checks good. Returning with valve. Customer. 1 man, 1 hour; ordrng 1 W10381078 (TUB AND SHAFT ASSEMBLY)"
Near Austin, TX 78703
Luis
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Arrived on site for no cool. Diagnosed unit not entering defrost. Defrosted evaporator replaced defrost thermistor powered unit on checked air flow to fresh food good unit cooling down correctly.
Near Spicewood, TX 78669
Leonardo
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site to test unit for door falling. Test unit and found pads broken, replaced pads test unit and unit test good job complete"
Near Blanco, TX 78606
Brandon
Job Details: 02/01/2019
WASHER MAYTAG LAT9406AAE "Wrong address on file, we do not service the area."
Near Georgetown, TX 78633
Arthur B.
Job Details: 02/01/2019
DISHWASHER FRIGIDAIRE FGID2466QW6A Arrived onsite to install new fill hose to dishwasher from prior visit’s diagnosis. Removed chewed up fill hose and installed new replacement. Reassembled and tested unit. Unit now fills as intended. Advised customer no warranty implied due to the infestation. Customer agreed. All water connections were dry at time of service.
Near Austin, TX 78703
Leonardo
Job Details: 02/01/2019
DISHWASHER JENN-AIR JDB8500AWF1 Arrived on site to test unit for unit not starting. Test unit and found u it not draining. Removed drain motor and found glass stuck in drain motor.
Near Temple, TX 76502
Arthur B.
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit and found pump not moving water. Removed and replaced sump and motor assembly. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78734
Paul
Job Details: 02/01/2019
REFRIGERATOR JENN-AIR JS42SEDBDA Arrived onsite to replace the previous diagnosed parts. I replaced the evaporator drain pan.
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/01/2019
WASHER MAYTAG MHWE251YG00 "Arrived on site for “not spinning out clothes” complaint. Inspected unit and found not to spin to high speed without rattling. Found bearings worn out, in rear tub. Ordering new rear tub, gasket, basket and motor. Will need to be a two hour call and will need authorization. No leaks detected, at time of service.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 TWOHOURCALL (TWO HOUR CALL ) and 1 W11239040 (TUB BACK HALF) and 1 WP8540088C (pulley) and 1 WPW10111158 (gasket) and 1 WPW10205253 (basket) and 1 WPW10283361 (nut) and 1 WPW10315848 (motor-drve)"
Near Pflugerville, TX 78660
Jerry C.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL MSD2550VES00 MSD2550VES00 Arrived to inspect ice dispenser issues. I found the baseplate for the ice bin assembly badly gapped. I sealed the plate and the lower panel for the ice dispenser with mfg sealant and removed the ice from the bin area. I tested the unit and all functions were present.no leaks observed during service.
Near Lampasas, TX 76550
Al
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTM354ESS3 Arrived to inspect dishwasher not cleaning. Verified complaint and removed and replaced the pump and motor. Tested unit and unit tested as designed. all water lines were dry at the time of service.JOB COMPLETE
Near Cedar Park, TX 78613
Lou
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT920SADM2 "arrived on site to inspect dishwasher not cleaning. Upon further inspection, I placed the unit in diagnostics and no error code appeared. The unit dispensed water into the tub, but the motor did not operate. Also, when pulling the bottom rack out, I found that all of the rack wheels fell off. I removed and replaced the sump/motor assembly and tested the unit. The unit operated as designed with no error codes. I am ordering four (4) lower rack wheels and a CNOTE LSO and scheduled return service for 01/31/19. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 4 W10195416V (dish rack wheel)s"
Near Georgetown, TX 78633
Steve C.
Job Details: 02/01/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for the unit is burning food in simmer. Found all the burners on simmer is too high. Adjusted all the burners and tested the unit. Unit works properly and no gas leak present.
Near Austin, TX 78758
Scott
Job Details: 02/01/2019
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site found dispenser leaking rise aid . Replaced dispenser . Ran test cycle all checked good . No error codes and all functions were normal . Nomwater leaks detected at time of service. Job complete
Near Georgetown, TX 78626
Arthur B.
Job Details: 02/01/2019
OVEN WHIRLPOOL WODA7EC0HZ01 Arrived onsite to install new UI to wall oven from prior tech’s diagnosis. Powered down unit and removed UI. Installed new replacement and reassembled. Powered up unit. All functions features now work as intended. No other issues found.
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/01/2019
WASHER AMANA NTW4516FW3 "Arrived on site for “not finishing spin/clothes wet at end of cycle” complaint. Inspected unit and found found lid lock faulty with error code. Ordering new lid lock. Return for repairs on 02/05. No leaks detected, at time of service.; ordrng 1 W10838613 (lid lock assembly)"
Near New Braunfels, TX 78132
Robert
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on job to replace door,door replaced. Tested functionality,passed."
Near Morgan's Point Resort, TX 76513
Steve C.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ0 Arrived on site for the unit is barely making any ice. Tested the unit and found the ice maker is working properly and the ice bin is full. Instructed the customer how much the unit make ice per cycle. All water connections were dry at the time of service.
Near Austin, TX 78747
Leonardo
Job Details: 02/01/2019
MICROWAVE JENN-AIR JMC1150WB00 Arrived on site to replace magnetron. Opened box and found damaged part. Will need to re order new magnetron WPW10126794. Rescheduled for Friday 2/1 ; ordrng 1 WPW10126794 (MAGNETRON )
Near Lakeway, TX 78734
Paul
Job Details: 02/01/2019
ICE MACHINE KITCHENAID KUIA15NRHS11 Arrived onsite for the ice machine that is overflowing with ice sometimes and stops making ice other times then a loud noise starts. I found a defective thermistor and the smart valve failed and would not open while I was testing the unit. The recirculating pump seems to be ok but Explained to the customer we won’t know for sure until the valve has been replaced.. Ordering the thermistor and the smart valve. Also ordering recirculating pump JIC. RS for Tue 2/5.; ordrng 1 WP2313628 (PUMP) and 1 WP2313633 (THERMOSTAT) and 1 WPW10217917 (VALVE)
Near Austin, TX 78754
Scott
Job Details: 02/01/2019
REFRIGERATOR GE PSS26MSWASS "Arrived on site , replaced housing and valve . Water flow is now normal and no water leaks detected at time of service . Job complete ."
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/01/2019
OVEN GE JT3500SF4SS Arrived on site for “F97 error code” complaint. Per my previous diagnosis. Removed and replaced lower fan. Tested unit. Both ovens achieved 350 degree preheat. No other issues noted. Unit is performing as designed.
Near Austin, TX 78746
Paul
Job Details: 02/01/2019
WASHER MAYTAG MVWB835DC3 "Arrived onsite for the washer with a damaged chassis. I found the front bottom of the chassis dented in. I replaced the chassis, absorber, and name plate. I tested the unit in test 51 and all test past. There were no water leaks present at the time of service. Call complete. Use Authorization # MICDZ00MPL1."
Near Hutto, TX 78634
Jerry C.
Job Details: 02/01/2019
DISHWASHER FRIGIDAIRE FDB520RHB2 "FDB520RHB2 Arrived to inspect water issue. I found the unit would not correctly circulate, but the pump could be heard running. The lower intake and filter areas were clogged with debris and I removed it and tested. The unit appeared to resume normal operation. No leaks observed during service.
Near New Braunfels, TX 78132
Robert
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on job for complaints of warm temperatures. Found evaporator in fridge frosted over. Called tech line recommended replacement cover and contacted chase recommended screws,harness,UI board.7724053930 ; ordrng 1 W11089931 (panel-ui) and 1 W11189618 (HARNESS ) and 2 WP90767 (screw)s and 1 WPW10501260 (cover-evap)"
Near Elgin, TX 78621
Wesley
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW8500DW2 Arrived on site and found faulty power supply disrupting normal function. Connected to separate power supply and found unit operating properly. Advised customer to correct power supply to repair.
Near Elgin, TX 78621
Wesley
Job Details: 02/01/2019
DISHWASHER GE GDF570SGJ0CC Arrived at jnsite and found short in the heating circuit. Repaired short now unit is heating as designed.
Near Kyle, TX 78640
Leonardo
Job Details: 02/01/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to test unit for lightbulb breaking and falling on food while baking. Test unit and found light bulb broken off from light bulb socket. Removed light bulb socket and replaced light bulb test unit and unit test good.
Near Austin, TX 78733
Paul
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived onsite for the dishwasher with all the lights flashing or blinking. Mr stated that sometimes all of the lights come on but the selections on the panel don’t always work. I found the control panel failing when trying to make selections.
Near San Marcos, TX 78666
Robert
Job Details: 02/01/2019
DISHWASHER MAYTAG MDB7609AWW1 "Arrived on job for complaints of no power. Tested voltage to the bimtl received no voltage. Replaced bimtl, power restored. Tested functionality, passed.No leaks detected at time of service."
Near Kyle, TX 78640
Kevin
Job Details: 02/01/2019
WASHER MAYTAG MVWB835DC3 "Arrived on site and found no hot water flow during test cycle, replaced water valve and hot water has returned. No water leaks detected at time of service, job complete."
Near Austin, TX 78726
Paul
Job Details: 02/01/2019
WASHER WHIRLPOOL WFW95HEDC0 "Arrived onsite for the washer that’s constantly showing error messages. I checked stored error codes and found F3E1, F6E3, F8E1, & F8E3. I cleared the codes. I ran the auto diagnostics cycle and found cold water valve 1 and the hot water valve barely opening sometimes or not opening at all. There was no detergent in the dispenser when I started the cycle but I found a lot of suds in the machine caused by residual detergent build up in the tub. The machine did complete the cycle and no codes returned. I went over detergent use and amounts with mr. I started replacing the fill valve and while removing the blue hose from the dispenser the plastic barb fitting broke off the dispenser housing. The dispenser housing and fill valve need to be replaced to complete service. Ordering c-notes, W10575334 dispenser and marking the prescreened valve as use on return visit.; ordrng 1 C-NOTES (CS TO GET THE DISPENSER TO PR. PR WILL RUN THIS CALL AT THE EOD ON FRIDAY 2/1. P
Near Austin, TX 78756
Wesley
Job Details: 02/01/2019
RANGE JENN-AIR JDS9860BDB Arrived on site and repaired unit with control panel. All checks good. Unit is operating as designed.
Near Copperas Cove, TX 76522
Al
Job Details: 02/01/2019
OVEN WHIRLPOOL RBD305PRS00 Arrived to install rebuilt control. Installed and tested unit and unit tested as designed.JOB COMPLETE
Near McDade, TX 78650
Wesley
Job Details: 02/01/2019
DRYER AMANA NGD4655EW2 Arrived on site and found unit coils failed. Replaced burner assembly. All checks good.
Near Lago Vista, TX 78645
James
Job Details: 02/01/2019
WASHER MAYTAG MVWB955FW1 Arrived on site and installed new inlet valve and gear case. Ran calibration and tested for proper operation and leaks. I found all functions test good and no leaks found after repair. Job complete
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 02/01/2019
DRYER MAYTAG MEDC300BW0 Arrived on site for “noisy operation and seal coming off of door” complaint. Inspected unit and found inner door damaged and door seal coming off. Noise is periodic and was not able to duplicate. Will need inner door and repair kit. Return for repairs on ; ordrng 1 4392065 (dryer repair kit) and 1 WPW10463967 (door)
Near Austin, TX 78723
Joseph C.
Job Details: 02/01/2019
WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for “unit not spinning properly and starts without putting coins in” complaint. Per my previous diagnosis, removed and replaced control, coin slot interface and suspensions. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Steve C.
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site for the unit is not freezing properly. Customer advised the fresh food section is working properly. Found the freezer fan motor is extremely noisy. Tested the unit and found the evaporator (see picture) Has only frost buildup on the top section only. Found the unit has a fail seal system issue. Unit will need a new compressor, UV dryer, and the access valve. Will need two hours to complete the repair. Will need to get authorization and reschedule the customer. Also advise the customer to turn the unit off the day prior.; ordrng 1 CNOTE (AUTHO ) and 1 CNOTE (2 HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer UV)"
Near Austin, TX 78753
Wesley
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived onnsite and found DW improperly wired at block. Corrected issue. All checks good. Unit is now operating as designed.
Near San Marcos, TX 78666
Leonardo
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT750SAHZ Arrived on site to test unit for not washing. Test unit and found wash motor not coming on. Replaced sump and motor test unit and unit test good unit washing and draining correctly. No leaks present at this time. Job complete.
Near Manor, TX 78653
Joseph C.
Job Details: 02/01/2019
MICROWAVE MAYTAG MMV4206FZ2 "Arrived on site for “not heating” complaint. Inspected unit and found magnetron, capacitor and diode faulty. Removed and replaced magnetron, capacitor and diode. Removed and replaced stripped nuts and screws for mounting. Tested unit. Unit is performing as designed."
Near Austin, TX 78702
Scott
Job Details: 02/01/2019
WASHER GE GTW485ASJ0WS "Arrived on site for washer not spinning or agitating . Ran diagnostics found software error code . Unit would fill and drain in diagnostics but would not agitate, spin of shift . Replaced control and cap , couldn’t set personality . Ordering new control . Please call to set return date . ; ordrng 1 WH18X28174 (CONTROL)"
Near Del Valle, TX 78617
Joseph C.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRT511SZDW00 "Arrived on site for “warped door” complaint. Per previous diagnosis, removed and replaced door on fresh foods. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78732
Paul
Job Details: 02/01/2019
REFRIGERATOR FRIGIDAIRE LGUB2642LF3 Arrived onsite for the refrigerator with a build up of solid ice on the back of the unit. I found a solid block of ice build up on the rear of the unit which has caused the sheet metal to rust thru and expose the inner foam. This is due to a breakdown in the foam of the chassis and is non-repairable. Pics are attached in SDQP. Call complete.
Near Austin, TX 78745
Kevin
Job Details: 02/01/2019
MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived on site and found customer is experiencing door/clothes ever replaced all switches and interlocks and microwave is now operating properly. If situation happens again interlock assemblies from service pointer W11245251 for the door/close error, and this microwave falls into that serial number. Job complete"
Near Buda, TX 78610
Brandon
Job Details: 02/01/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for customer complaint of dryer not heating, found faulty timer, I replaced timer, unit tested good."
Near Cedar Park, TX 78613
Lou
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT920SADM2 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced all four wheels on the lower rack. Tested the rack and it operated as designed. No water leaks observed during service, job completed. Customer paid for repairs in full at previous service call."
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for unit not draining. Put unit in to drain and heard a pop in control board area, and no voltage to pump. Due to prior issue of door falling off caused harness to fail causing the control to fail. Unit will need new harness control and pump, office to RS ; ordrng 1 CNOTE (OFFICE RS) and 1 W10889942 (HARN WIRE) and 1 W11087210 (CONTROL)"
Near Lakeway, TX 78734
Paul
Job Details: 02/01/2019
OVEN KITCHENAID KEBS207BSS00 Arrived onsite to replace the previous diagnosed parts. I replaced the main control and the lower oven blower motor. I tested the oven and it is working as designed. Control is covered by AE 1 year warranty.
Near Austin, TX 78703
Luis
Job Details: 02/01/2019
REFRIGERATOR GE TPS24BPCEBS Arrived on site for no water. Removed filter installed bypass to filter housing good water flow diagnosed faulty water filter. Ordering new water filter.
Near Wimberley, TX 78676
Brandon
Job Details: 02/01/2019
DRYER AMANA NED4655EW1 "Arrived on site for customer complaint of drum not turning, found drum was warped, ordering drum. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10899578 (drum)"
Near Taylor, TX 76574
Jerry C.
Job Details: 02/01/2019
DRYER MAYTAG MEDB725BW0 MEDB725BW0 Arrived to instal part. I removed and replaced the thermal fuse and found the unit would not heat due to a failed element. I removed and replaced the element and tested. The unit heated and cycled as designed. Lint removed fro chassis. From prior service:
Near Austin, TX 78733
Kevin
Job Details: 02/01/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found no airflow through lint screen. The last time the event was cleaned to the exterior of the home is unknown, this home is new to the customer and the washer and dryer came with it. Recommended to customer that vent to exterior of home and be cleaned to correct issue. Also found something noise when drum is rotating, Found debris caught in felt ring and after clearing noise has stopped. Job complete"
Near Marble Falls, TX 78654
Cliff
Job Details: 02/01/2019
WASHER GE GTW460ASJ8WW Arrived on site to diagnose a washing machine that will not stop filling up. Found control board short out causing unit not to register water level. Replaced control board and programmed with proper model code. Was not able to fully test unit is unit was not installed at this time.
Near New Braunfels, TX 78132
Robert
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on job for complaints of ice not defrosting in fridge. Found screws missing from rail,ice along evaporator cover. Instructed customer to thaw out 2 days before our next return.; ordrng 2 WP8281136 (screw)s"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site. Found evaporator in refrigerator completely frosted over. Thawed out evaporator and replaced evap harness. Also replace UI and supply board. Found screws missing from rails. Part research for screws wasn’t able to find on break down. Please ship direct to customer if possible. ; ordrng 1 CNOTES (CNOTES ) and 4 PARTRESEARCH (SCREWS FOR RAIL )s
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site. Found evaporator in refrigerator completely frosted over. Thawed out evaporator and replaced evap harness. Also replace UI and supply board. Found screws missing from rails. Part research for screws wasn’t able to find on break down. Please ship direct to customer if possible. ; ordrng 1 CNOTES (CNOTES ) and 4 PARTRESEARCH (SCREWS FOR RAIL )s
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site. Found evaporator in refrigerator completely frosted over. Thawed out evaporator and replaced evap harness. Also replace UI and supply board. Found screws missing from rails. Part research for screws wasn’t able to find on break down. Please ship direct to customer if possible. ; ordrng 1 CNOTES (CNOTES ) and 4 PARTRESEARCH (SCREWS FOR RAIL )s
Near Dripping Springs, TX 78620
Leonardo
Job Details: 02/01/2019
OVEN WHIRLPOOL WOD51EC0AS04 Arrived on site to test unit for f1e1. Test unit and found bad control board. Will order new control W10842982. ; ordrng 1 W10842982 (CONTROL BOARD )
Near Austin, TX 78750
Paul
Job Details: 02/01/2019
DRYER GE GFDR485EF1RR "Arrived onsite for the dryer that sometimes starts and other times it only hums. Mr stated the drum will start on the bulky setting but it only hums on other settings. I tested the dryer and found it only starting in bulky/bedding and towels/sheets. I found the motor only humming in all the other settings after start is selected. I checked error codes and had a 009 drum motor error. I found the centrifugal switch not working correctly on the motor. I found the reversing relay not working correctly on the main PCB. The control and motor need to be replaced to complete service make the repairs. Nobody was onsite to sign the ticket."
Near Austin, TX 78738
Luis
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for faulty UI control. Removed faulty UI control installed new UI control powered unit on tested all buttons on UI unit working as designed.
Near Leander, TX 78641
James
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and installed new doors, mullion and chute. I found the upper corner of the left fresh food door dented and the chute would not seat properly in it. I will need to reorder that door and chute; ordrng 1 W10815692 (dor-fip ss) and 1 W11205081 (CHUTE)"
Near Santa Clara, TX 78124
Diego G.
Job Details: 02/01/2019
REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site. Check for door issues. Found mullion bad not allowing it to close all the way. Replaced mullion and tested door, all functions tested OK. No leaks present. Job complete"
Near Santa Clara, TX 78124
Diego G.
Job Details: 02/01/2019
REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site. Check for door issues. Found mullion bad not allowing it to close all the way. Replaced mullion and tested door, all functions tested OK. No leaks present. Job complete"
Near Santa Clara, TX 78124
Diego G.
Job Details: 02/01/2019
REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site. Check for door issues. Found mullion bad not allowing it to close all the way. Replaced mullion and tested door, all functions tested OK. No leaks present. Job complete"
Near Driftwood, TX 78619
Brandon
Job Details: 02/01/2019
WASHER MAYTAG MHW3505FW0 "Arrived on site for customer complaint of unit not draining, found filter on drain pump needed cleaning, I removed clog from filter, unit tested good.
Near Killeen, TX 76542
Arthur B.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite to removed and replace deli UI and main UI from prior visit’s diagnosis. Removed both UIs and reassembled. Found water works as intended. Tested ice and found ice still not dispensing. Checked voltage coming from harness and found no voltage when paddle is pressed. Unit will need new main control as well. Also ordering ice door as well. OF tomR/S once authorization is given from Lowe’s.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W11122874 (door-ice) and 1 WPW10675033 (cntrl-elec HV)
Near Austin, TX 78726
Paul
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KSF26C6XYY04 "Arrived onsite for the refrigerator not cooling in the FC. I found the FC at 35 degrees and the RC at 47 degrees. The frost line on the evaporators is poor. Neither evaporator is frozen up. The RC evaporator is the old style aluminum type and I suspect a refrigerant leak. Im quoting the customer for labor only because the sealed system parts are covered under the manufacture 120 month warranty
Near Kyle, TX 78640
Leonardo
Job Details: 02/01/2019
OVEN WHIRLPOOL WFE505W0HS0 "Arrived on site to test unit for oven not working. Test unit and found unit full of roaches. Found bad control board, advised customer that warranty doesn’t cover infestation.
Near Georgetown, TX 78626
Steve C.
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site for the unit will not fill up with water. Tested the unit and found the connection wire to the valve was not inserted. Secured the connection and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78132
Robert
Job Details: 02/01/2019
ICE MACHINE KITCHENAID KUID308ESS1 "Arrived on job for complaints of not making ice. Ran test cycle and recirculation pump did not recirculate. Replaced pump ran another test cycle,operation restored no leaks detected at time of service."
Near Hutto, TX 78634
Jerry C.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW8500DC5 "WTW8500DC5 Arrived to inspect noise. I entered service test mode and found F0E3, F7E9 and F8E3 stored in memory. I found the gear case squealing loudly in spin. I removed and replaced the gear case and calibrated. I tested within service test mode and all functions were present. No leaks observed during service."
Near Johnson City, TX 78636
Brandon
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTM504EPA0 "Arrived on site for customer complaint of dishwasher leaking, I found a leak coming from the sump assembly I am ordering the sump assembly ; ordrng 1 CNOTE (CUSTOMER WILL CALL TO SCHEDULE ) and 1 W10861526 (pump&motor)"
Near Austin, TX 78754
Luis
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for ice build in fresh food. Found about a silver dollar size of ice build up on liner wall above shelf and under diffuser. Called tech support,checked temp in freezer reading 6° with unit off,freeZer and fresh food not fully full with products. Per tech support if both compartments are not at least 70% full cold spots are forming on liner. Per tech support if both compartments are not full for customer to fill jugs with water and place in back of freezer File#7724063180"
Near Georgetown, TX 78626
Jonathan
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for refrigerator freezer developing ice on top of door. Inspected door seal and found gasket not sealing. Went to remove door and found door mounting screws were not secure. Tighten screws and found door shutting correctly. Found unit pushed to far back and water line vibrating against unit. Made minor adjustment to correct. Tested all operations, all tested good. No water leaks present."
Near Cedar Park, TX 78613
Lou
Job Details: 02/01/2019
DRYER WHIRLPOOL WED70HEBW0 "arrived on site to inspect dryer start switch not operating. Upon further inspection, I turned the unit on by pressing the start button and it operated as designed. The customer advised that when there is a load inside, the drum won’t turn. I found that when turning the drum by hand and applying pressure to the drum, the drum slips on the belt. I am ordering a belt, dryer kit, motor and blower wheel and scheduled return service for 01/31/19. No lint observed during service.; ordrng 1 279787 (motor) and 1 4392067 (dryer repair kit) and 1 661570V (belt) and 1 WPW10211915 (wheel)"
Near Georgetown, TX 78628
Lou
Job Details: 02/01/2019
WASHER MAYTAG WTW7000DW3 "arrived on site to inspect washer noises. I placed the unit in diagnostics and tested with no error codes. The unit operated as designed. I manually tested the spin and agitate modes. During high spin, the unit began to make a screaming noise. I tilted the unit back and inspected underneath and found gearcase oil on the drain pump and rotor. I advised the customer of my findings. I removed and replaced the gearcase and clutch and calibrated the unit. I tested the unit again and it operated as designed. I tested in manual mode and during high spin the unit operated as designed with no unusual noises. No water leaks observed during service, job completed."
Near Austin, TX 78725
Wesley
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and removed obstruction from drain. All checks good.
Near San Marcos, TX 78666
Robert
Job Details: 02/01/2019
ICE MACHINE WHIRLPOOL KUID308ESS2 "Arrived on job for complaints of no ice being made. Ran diagnostics and found bin therm was opened. Replaced bin therm, ice returned no leaks detected at time of service."