Near Austin, TX 78745
Kevin
Job Details: 03/20/2019
WASHER MAYTAG MHW5630HW0 "Arrived on site and found F6E2 error code for communication error from the ACU. Found power to interference filter is good and the correct polarity. Power to ACU is good, and LED is on. Replaced ACU ran a diagnostic cycle, and also began a quick wash cycle and it is progressive properly and not giving error again. No water leaks from connections at time of service"
Near Austin, TX 78738
Paul
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW6700TW1 "Arrived onsite for the washer making a loud noise during the spin cycle. I found the tub bearings defective. I also found the top rusting bad and the lid hinges so I pointed this out to the customer. I installed a new bearing kit and ran the unit on manual diagnostics high speed spin. The unit is working as designed. There were no water leaks present at the time of service. Call complete."
Near Austin, TX 78737
Leonardo
Job Details: 03/20/2019
DISHWASHER KITCHENAID KUDE40FXSP4 Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjusters test unit and unit test good no leak present at this time.
Near Georgetown, TX 78628
Cliff
Job Details: 03/20/2019
WASHER LG WM2487HRMA Arrived on site to diagnose a washing machine that is leaking. Tested unit and found door gasket has a hole in it. Replace door gasket and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed
Near San Marcos, TX 78666
Kevin
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRT316SFDB00 "Arrived on site refrigerator not cooling, Found evaporator fan not running, tried new fan motor and it is still not running. Replaced ADC and function has returned to refrigerator. No water leaks detected at time of service, job complete"
Near Austin, TX 78759
Tyler B.
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site for unit turning on but than turning off, found drain pump had broken glass inside, cleared and tested good, no leaks on site
Near Austin, TX 78758
Tyler B.
Job Details: 03/20/2019
MICROWAVE ELECTROLUX FPBM3077RFA Arrived on sote for broken handle. Unit will need door ASSY . But would need AUTHO 5304504071 only needed if it can be approved. Replacing the handle alone would cause more damage to door trims. Please be aware ; ordrng 1 5304499874 (HANLDE ) and 1 5304504071 (DOOR) and 1 CNOTE (OFFICE RS ) and 1 CNOTE (AUHTO)
Near Austin, TX 78738
Paul
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived onsite for the dishwasher not cleaning or drying the dishes. I checked stored error codes and found an F7E1, F8E2, F6E6, & F3E3. The unit completed the cycle and worked as designed. I found the control locked out and during the diagnostics cycle it was drawing 7.37 amps in the wash cycle. I found the OWI very dirty and caked up with debris and suspect this caused the issue. There were no water leaks at the time of service.
Near Kyle, TX 78640
Leonardo
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to test unit for unit not draining. Test unit and found drain motor not coming on. Found motor getting power but not coming, replaced drain motor test unit and unit test good no leaks present at this time job complete"
Near Austin, TX 78738
Luis
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for loud water valve. Removed faulty valve in compressor compartment installed new valve tested water dispenser unit working as designed. Checked water connections no leaks
Near Bee Cave, TX 78738
Brandon
Job Details: 03/20/2019
DRYER WHIRLPOOL WGD94HEXW0 "Arrived on site to replace hose kit, after replacing, unit tested good.
Near Austin, TX 78754
Wesley
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4815EW1 Arrived on site and tested for leak. Found leak from loose drain hose. Installed properly. Unit is now operating leak free. All checks good.
Near Cedar Park, TX 78613
James
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and tested operation. I found all lights, deli control and ui working properly. Customer stated they all cut off about every 2 days and he hears relays clicking and has to turn the breaker off then back on to fix. Inspected control and found puffed cap on main control and the power supply has a burnt smell on it. U it will need new power supply and main control. Office to get AUTHO for parts; ordrng 1 CNOTE (AUTHO) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Near Austin, TX 78717
James
Job Details: 03/20/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and tested operation. I found that the ui was not responding properly to input and would not respond intermittently. Installed new control and console. Tested operation and found unit working properly. Job complete
Near Kyle, TX 78640
Kevin
Job Details: 03/20/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and found fuse has failed, after replacing fuse found that voltage from L1 to ground is 120V, L2 to ground is 120 V, L1 to L2 is 0 V when it should be 240 faults. Recommended that and electrician be consulted to correct power. No limit found at time of service, job complete."
Near Austin, TX 78749
Kevin
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site and replaced LED control diagnosed on previous visit, after replacement all interior lights are now functioning properly. Collected remaining balance no water leaks from connections at time of service, job complete"
Near Round Mountain, TX 78663
Thomas L.
Job Details: 03/20/2019
DRYER WHIRLPOOL WED49STBW1 "Arrived on site for noisy operation. Customer was experiencing a squeaking sound. The Mrs. customer asked me to enter the home through the garage door by the carport. I entered the home and found that the dryer was squeaking at the heater box bracket. Removed heater box, realigned heater box mounting brackets, and noise now has gone away. Venting is clean."
Near Austin, TX 78746
Luis
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KSSC48FJS00 "Arrived on site for no cool. Powered u it on removed evaporator cover found corrosion on discharge tube found insulation block covered in corrosion and oil. Diagnosed leak at discharge tube. Unit will need compressor,uv drier,evaporator and discharge line.
Near Austin, TX 78746
Kevin
Job Details: 03/20/2019
DRYER WHIRLPOOL LER6611LQ0 "arrived on site and inspected dryer and found thermal fuses failed, after replacing thermal fuse found airflow through dryer is good. No further repair is required at this time, job complete.
Near Austin, TX 78703
Wesley
Job Details: 03/20/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and found oversudsing condition. Advised onnsoap usage and used diagnostics to reset lock. All checks good. Unit is operating as designed.
Near New Braunfels, TX 78130
Kevin
Job Details: 03/20/2019
DISHWASHER MAYTAG MDB4949SDH3 "Arrived on site and inspected dishwasher, removed front door panel and kick plate and set dishwasher to run a full cycle. and found water dripping from interior door panel corners. Found door gasket it was flipped during installation and is not seating properly. Took pictures sent to DW, replaced door gasket. No for the repair is required at this time no water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Cliff
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to diagnose an oven that is not cooking properly. Tested unit and found the temperature 20° too low. Adjusted temperature offset to account for temperature difference. Tested unit and found all is functioning properly at this time.
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/20/2019
OVEN WHIRLPOOL WFG515S0ES1 Arrived on site for the unit is not igniting properly for the oven. Found the bottom drawer is overloaded and the pan is hitting the igniter. Remove the pans in the drawer and tested the unit. Unit ignites and heat properly. Unit works properly and no gas leak present
Near Marble Falls, TX 78654
Cliff
Job Details: 03/20/2019
RANGE JENN-AIR JDRP436WP03 Arrived on site to replace latch and liner for range. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78749
Kevin
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW7300DW0 "arrived on site and inspected washer and found lid lock has failed. Recommended replacing lid lock. after replacement verified through manual cycle that lock is operating properly. Ran a calibration cycle and it completed correctly, no water leaks from connections at time of service, job complete."
Near Austin, TX 78732
Cliff
Job Details: 03/20/2019
OVEN KITCHENAID KODE300ESS04 Arrived on site to diagnose an oven that is not heating properly. Tested unit and found lower oven 10° to low. Set calibration settings to account for temperature offset. All is not working properly and no further repairs are needed.
Near Austin, TX 78733
Paul
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL KEMC308KSS0 Arrived onsite for the oven with a broken door glass. I found the inner glass broken.
Near Austin, TX 78744
Leonardo
Job Details: 03/20/2019
RANGE WHIRLPOOL SF377PEGQ1 Arrived on site to test unit for oven not working. Test nit and found roaches all over the unit making burners not ignite and board not responding. Advised tenant that warranty does not cover infestation. Job complete.
Near Austin, TX 78746
Cliff
Job Details: 03/20/2019
DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site to diagnose a dishwasher with a control panel that is not operating properly. Found several LED lights that are not turning off even when unit is not being used. This is due to shorted out control panel. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Lakeway, TX 78734
Paul
Job Details: 03/20/2019
MICROWAVE KITCHENAID KMHS120ESS5 Arrived onsite for the microwave giving an open/close door message. I found the door switches defective and coming apart. I replaced the switches and interlocks. I tested the unit and it is working as designed. Call complete.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 03/20/2019
REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite to install new dryer drier to top mount refrigerator to find restriction. Removed Freon and removed dye drier. Found capillary tube at dye drier restricted. Cut portion of capillary tube and installed dryer drier. Vacuumed unit down to -25psi. Charged unit with 3.75oz of R134a refrigerant. Observed evaporator found within 10 mins, 3 rails started frosting. Good air flow from tower. No other issues found. No water connected to unit."
Near Austin, TX 78701
Wesley
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW8500DC2 Arrived on site and replaced gearcase due to leak and squeal.
Near Georgetown, TX 78633
Cliff
Job Details: 03/20/2019
RANGE WHIRLPOOL WEG730H0DS0 Arrived on site to diagnose a range that is not cooking properly. Tested unit and found temperature 15° too low. Change calibration settings to compensate for temperature offset. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78739
Brandon
Job Details: 03/20/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of oven not heating properly and taking to long to preheat. Found multiple issues, found oven over heating beyond calibration, also found no chimes after unit pre heated or at the end of timer. Found faulty control board and panel. Ordering panel and control. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11105004 (CONTROL PANEL) and 1 W11261167 (CONTROL)"
Near Waco, TX 76706
Al
Job Details: 03/20/2019
RANGE WHIRLPOOL WEE510S0FS2 "Arrived to inspect range still not heating properly. Disassembled the unit and checked continuity and both bake and broil elements were functional. Checked voltage while the unit was plugged in and gotL1/L2=122L1/N=244L2/N=122The issue is not with the range, but with the electrical outlet.Customer advised to contact an electrician to inspect and fix the issue.JOB COMPLETE"
Near Dale, TX 78616
Scott
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDF760SADB2 Arrived on site for poor washing . Found weak wash motor and also failing drain pump. While pulling sump out found blue diverter motor wires broken . Will need wire harness as well as drain motor and sump and motor . Please call to set up return after autho; ordrng 1 AUTHO and 1 W11027902 (WIRE HARNES )
Near Austin, TX 78737
Leonardo
Job Details: 03/20/2019
DOWNDRAFT WHIRLPOOL KVWB406DSS2 Arrived on site for complaints of no operation. Upon inspection found screw stuck in fan cage. Removed screw test unit and all functions working properly. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to refrigerator ice maker slow production. Upon further inspection, I tested temps in the RC=41 and FC=2. Tested the ice maker in diagnostics and in mode 16-door ice maker tray thermistor, the unit showed an open circuit. I removed and replaced the ice maker and tested it and it operated as designed. No water leaks observed during service, job completed."
Near Jollyville, TX 78729
Paul
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 The customer had to leave early and nobody was at the home to let me in. The office needs to call and RS. ; saved tckt
Near Austin, TX 78753
Wesley
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived onnsite and found customer concerned with new fridge smell. Advised that time will allow smell to dissipate and that nothing is broken or burning. All checks good.
Near Austin, TX 78722
Joseph C.
Job Details: 03/20/2019
WASHER MAYTAG MHWE200XW00 "Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found dispenser to tub hose had been ripped and was leaking. Removed and replaced hose. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Cedar Park, TX 78613
James
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVY07 Arrived on site and installed new vent grille and bulb. Tested for proper fit. Unit tests good. Job complete
Near Leander, TX 78641
James
Job Details: 03/20/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and installed new grates. Checked for proper fit and found the grates sitting properly onto cooktop. Job complete
Near Austin, TX 78728
Paul
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher not drying the dishes. I ran the diagnostics cycle and found no stored error codes. The unit completed the cycle and worked as designed. I went over using rinse aid with the customer because the dispenser was empty. I went over use and care. Call complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to replace parts, found drawer did not come with control, ordering control for drawer. ; ordrng 1 W10769076 (cntrl-elec)"
Near Austin, TX 78732
Luis
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site for no ice. Found icemaker not running through a harvest test diagnosed faulty icemaker. Removed faulty icemaker installed new icemaker assembly powered unit on icemaker ran through a cycle and filled with water
Near , TX 78610
Leonardo
Job Details: 03/20/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for both front burners not igniting. Test unit and found ignitors not as strong will need to order new burner heads and new cap burners. Ordering cap burner WPW10183375 and LF burner and right front burner WPW10515455. Rescheduled for friday 3/29 per customers request. Last call of the day if possible. ; ordrng 1 WPW10183375 (BURNER CAPS ) and 2 WPW10515455 (LF AND RF BURNER HEAD )s
Near Killeen, TX 76543
Arthur B.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for customer complaint of top load washer not starting and making a humming noises. Ran diagnostics and found F8E1 (Long Fill) error. Fund valve not opening. Removed and replaced valve. Reassembled,calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB855DC3 Arrived on site. Replaced main control and console assy. When making an attempt to replace basket had to use 2 x 4 on Shaft of transmission to take out. Will need the transmission to repair unit. Reschedule for 3/20/19; ordrng 1 W10811956 (TRANSMISSION )
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB855DC3 Arrived on site. Replaced main control and console assy. When making an attempt to replace basket had to use 2 x 4 on Shaft of transmission to take out. Will need the transmission to repair unit. Reschedule for 3/20/19; ordrng 1 W10811956 (TRANSMISSION )
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB855DC3 Arrived on site. Replaced main control and console assy. When making an attempt to replace basket had to use 2 x 4 on Shaft of transmission to take out. Will need the transmission to repair unit. Reschedule for 3/20/19; ordrng 1 W10811956 (TRANSMISSION )
Near Georgetown, TX 78626
Lou
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that water was dripping from the front of the unit. I opened the unit door and checked the rinse aid dispenser dial and found it set at max (4). I removed the toe plate and could not find any evidence of leaking. I placed the unit in diagnostics and it showed no error codes. During testing, I find a large amount of rinse aid residue in the tub. The unit operated as designed with no leaks. I felt the e the doors at the bottom of the door and felt a damp spot. I advised the customer that due to the rinse aid dial being turned to max, the unit dispensed too much rinse aid causing too much suds and the suds pushed the water over the reservoir at the bottom of the door in the tub. Made recommendations of detergent use and tips for use & care for the unit. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Jonathan
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF757SDEE01 "Arrived on site for refrigerator not cooling and making loud noises. Inspected unit and found RC evaporator had major ice buildup(see SD-QuickPic). Performed diagnostics mode and tested RC evaporator thermistor and found opened. Will need to defrost unit for 24 hours, recommend 48. Spoke with customer on defrosting unit and had waiver signed. Schedule return for Friday the 22nd. Customer requested AM appointment for return. ; ordrng 1 DEFROST (DEFROST NEEDED BEFORE REPAIR ) and 1 SEENOTE (REQ AM)"
Near Austin, TX 78731
Scott
Job Details: 03/20/2019
REFRIGERATOR ROPER RT18DKXKQ03 Arrived on site for fridge leaking . Found unit is leaking in fresh food section thru air diffuser . Found drain line has collapsed and is no lint allowing water to drain properly to drip tray . Unit is properly defrosting and no cooling issues were found . Due to extent and location of collapse unit is non repairable .
Near Austin, TX 78717
Lou
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTE334GPS0 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, the customer showed me some dishes they had recently washed and I found a large amount of rinse aid debris on the dishes. Placed the unit in diagnostics and the unit operated as designed. Customer advised they have a water softner. I found that the dispenser dial was between 3-4, so I turned it down to 1. I made recommendations for detergent and rinse aid use and recommendations for use & care. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 03/20/2019
DISHWASHER MAYTAG MDBS561AWW Arrived on site and tested operation. I found the console accepts input for cycle but the start cancel button is not working. Tested latch and found to be good. Visually inspected console ribbon and found discoloring indicating failure in console. I found the console shows not to be available. Office to research part 99003402 console white; ordrng 1 CNOTE (RESEARCH)
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/20/2019
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for clock advancing, upon arrived also found unit responding to home key, went to replace console. But was sent with black trim for a SS unit, ordering correct part office to RS. ; ordrng 1 CNOTE (OFFICE RS) and 1 W11296171 (CONSOLE ss)"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/20/2019
WASHER ROPER RTW4516FW2 "Arrived on site. Check for noise issues. Found Cam bolt completely off of unit. Replaced cam assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/20/2019
WASHER ROPER RTW4516FW2 "Arrived on site. Check for noise issues. Found Cam bolt completely off of unit. Replaced cam assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/20/2019
WASHER ROPER RTW4516FW2 "Arrived on site. Check for noise issues. Found Cam bolt completely off of unit. Replaced cam assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78721
Joseph C.
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for “light not coming on bottom” complaint. Inspected unit and found lower light not coming on. Removed and replaced housing. Found relay not functioning for lower light. Ordering new control. Will return on Friday 03/15, for repairs.; ordrng 1 W11221051 (CONTROL)"
Near Austin, TX 78732
Cliff
Job Details: 03/20/2019
MICROWAVE KITCHENAID KCMS2055SSS1 Arrived on site to diagnose a microwave that is turning on one door is opened. Found bad primary doors which causing fan and turntable to run when door is open. Replaced door switch and tested unit. Found all is functioning properly at this time.
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW3 arrived on site. Check for scratch issues. Found scratches on Console and lid. Will need lid assembly and console assy to repair unit. Office to reschedule; ordrng 1 W11135391 (CONSOLE ) and 1 W11259006 (LID ASSY )
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW3 arrived on site. Check for scratch issues. Found scratches on Console and lid. Will need lid assembly and console assy to repair unit. Office to reschedule; ordrng 1 W11135391 (CONSOLE ) and 1 W11259006 (LID ASSY )
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW3 arrived on site. Check for scratch issues. Found scratches on Console and lid. Will need lid assembly and console assy to repair unit. Office to reschedule; ordrng 1 W11135391 (CONSOLE ) and 1 W11259006 (LID ASSY )
Near Salado, TX 76571
Arthur B.
Job Details: 03/20/2019
REFRIGERATOR ELECTROLUX EI32AR65JS1 Arrived onsite for customer complaint of refrigerator not cooling after compressor install. Removed evaporator cover and found corrosion on heat exchanger. Removed an replaced heat exchanger and evaporator using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.5oz of R134a refrigerant. Powered up unit. Found good frost pattern forming on new evaporator. Reassembled. No other issues found.
Near Austin, TX 78751
Wesley
Job Details: 03/20/2019
DISHWASHER KITCHENAID KUDE48FXSS0 Arrived on site and repaired faulty function by replacing control. Unit control had some evidence of infestation. Advised accordingly.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/20/2019
WASHER MAYTAG MHW3505FW1 "Arrived on site for customer complaint of unit powering on by itself and beeping, found faulty control panel, after replacing panel, unit tested good."
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 "Arrived back on site for harness replacement, removed all doors and mid section replaced harness and all tested good, no leaks on site"
Near Marble Falls, TX 78654
James
Job Details: 03/20/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and tested operation. I found the temp sensor reading out of range. Installed new sensor and tested operation. Preheated oven to 400 and found average temperature of 401. Unit working properly. Job complete
Near Austin, TX 78738
Brandon
Job Details: 03/20/2019
DRYER MAYTAG MEDB855DC4 "Arrived on site for customer complaint of unit not heating, found faulty element, I replaced element, unit tested good."
Near Austin, TX 78702
Wesley
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived onnsite and found unit operating as designed after testing in diagnostics. Unit had stuck float device. Corrected float device now washes properly.
Near Elgin, TX 78621
Scott
Job Details: 03/20/2019
WASHER GE GTW330ASK3WW "Arrived on site , replaced clutch , gear case , shifter , agitated . At end of repair snapped head of agitator bold . Unable to remove remaining bolt out of shaft . Will need to reorder , gear case and agitator bolt . Pleas call to set return visit . ; ordrng 1 WH02X24374 (BOLT ) and 1 WH38X27335 (GEAR CASE )"
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/20/2019
COOKTOP WHIRLPOOL WCE97US0HS00 "Arrived on site for customer complaint of bubbling underneath the surface of the cooktop, called tech line, they instructed me to use cream cooktop cleaner with a razor to clean, unit tested good."
Near Georgetown, TX 78628
Jonathan
Job Details: 03/20/2019
DRYER LG DLGX4071W Arrived on site for dryer not dry well. Performed temperature test with vent on and found reaching up to 250° and cycle every 2 minutes and 6 seconds. Disconnected vent and ran unit. Found temperature reach up to 208° and cycling every1 minute and 6 seconds. Found air restriction casing. Spoke with customer on test results and having air restrictions. All else tested good.
Near Liberty Hill, TX 78642
Lou
Job Details: 03/20/2019
WASHER MAYTAG MVWX700XW1 "arrived on site to inspect washer not draining. Upon further inspection, I found the unit unplugged. Plugged it in and the drain pump automatically came on, but was not draining the water from the unit. Using my vacuum, I drained the water out and removed the drain pump and found that the impeller shaft has disengaged from the motor. I replaced the drain pump and tested the unit. Unit operated as designed. No water leaks observed during service, job completed ."
Near Austin, TX 78738
Paul
Job Details: 03/20/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived onsite for the microwave taking too long to cook. I tested the wattage output of the unit and found it putting out 800 watts and working as designed. I explained to mr and ms to always put smaller items on the outside of the turn table for better results. Call complete.
Near Hutto, TX 78634
Jonathan
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator intermittently losing power. Customer stated that when fault happens that the UI will be the only lights lite up. Nothing will be running and interior lights will not work. Call tech-support and spoke with Andy. He stated to replace LED driver board, main control and UI(SR7724408220). Schedule return for Wednesday the 20th. May need authorization to complete repair. ; ordrng 1 SEENOTE (NEEDS AUTH ) and 1 W10804160 (LED CONTROL) and 1 W11036562 (UI) and 1 WPW10675033 (MAIN CONTROL )"
Near Austin, TX 78732
Cliff
Job Details: 03/20/2019
DRYER WHIRLPOOL WED8300SW0 Arrived on site to diagnose a dryer that will not start. Found idler pulley and thermal fuse both failed in unit. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78705
Leonardo
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site to test unit for unit had no power. Test unit and found bad fuse, replaced fuse test unit and unit test good job complete."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/20/2019
OVEN KITCHENAID KDRS483VSS03 Arrived on site for right oven not heating properly. The customer informed me that actually neither oven left or right or heating properly both ovens will need sensors replaced. Controls have been done in the past and the customer said they did not correct the issue.; ordrng 1 WPW10131825 (sensor)
Near Blanco, TX 78606
Robert
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on job for complaints of leaks. Found the gearcase leaks and will need pulley and belt as well. ; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)
Near Liberty Hill, TX 78642
Jonathan
Job Details: 03/20/2019
WASHER MAYTAG MVWB865GW0 "Arrived on site for washer not starting cycle. Performed diagnostics mode and checked for error codes. Found error F5-E2 door latch fault. Tested door latch and found no response. Removed failed door latch and installed new. Tested in diagnostics mode, ran automatic test cycle. Tested in normal operation. All tested good, no water leaks present."
Near Little River-Academy, TX 76554
Al
Job Details: 03/20/2019
WASHER MAYTAG MVWC555DW1 "Arrived to inspect washer still not agitating. Confirmed the complaint and attempted service test mode and unit still didn’t agitate. Removed and replaced the hub, reassembled unit and unit tested as designed.
Near Austin, TX 78738
Brandon
Job Details: 03/20/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site for drum replacement, after replacing unit tested good."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on sote for insulation sticking out bottom door, found found sticking out of door, was able to trim off. Customer satisfied. No leaks on site"
Near Austin, TX 78723
Wesley
Job Details: 03/20/2019
OVEN KITCHENAID KODE300ESS02 Arrived on site and found unit operating with f6e9 error and slightly off temp in lower oven. Also repeat timer failure. Beeps once but no reminder beeps. Replacing both control and panel together for respective issues. Customer requesting 2 man as an extra precaution against damage. ; ordrng 1 W11087457 (console)
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/20/2019
DISHWASHER KITCHENAID WDF510PAYS6 Arrived back on site for heater replacement. Replaced and Testd good no leaks on site
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF05 Arrived on site for the unit is not making ice. Cycled the ice maker and the unit ice maker will not stop rotating. Found the ice maker is defective.
Near Austin, TX 78748
Luis
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for door handle issue. Found damaged set screw installed new set screws reinstalled handle checked door operation good
Near Georgetown, TX 78628
Cliff
Job Details: 03/20/2019
MICROWAVE JENN-AIR JMW2430DP01 Arrived on site to diagnose and microwave oven combination with a microwave that is not functional. Found when user interface was replaced on prior trip it was not set for the correct model number. Reset unit to use correct model number programming. Tested unit and found all is functioning properly at this time and no other repairs are needed.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/20/2019
DISHWASHER KITCHENAID KUDI02FRSS2 "Arrived on site to install previous diagnosed. Customer home warranty had sent him a UI but was wrong part. Removed failed UI and installed new. Found door rubbing right side. Adjusted leveling feet to correct. Performed diagnostics mode, no error codes. Monitored diagnostics mode and all tested good. Customer paid remaining balance of $217.37 on credit card."
Near McDade, TX 78650
Scott
Job Details: 03/20/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site , replaced clutch ,rotor, stator as well as related screws . Calibrated & ran test diagnostics . Did have to clean dirt and dust out of loath catch . All checked out normal and no water leaks detected at time of service . Job complete ."
Near Austin, TX 78744
Scott
Job Details: 03/20/2019
DRYER WHIRLPOOL MEDB835DC4 Arrived on site for long dry times . Ran diagnostics and no error codes . Did ding vent bent closed . No lint build up at time of service . Job complete .
Near Waco, TX 76712
Al
Job Details: 03/20/2019
OVEN JENN-AIR JMW2430DP01 "Arrived to inspect wall oven/ microwave combo display panel not allowing customer to use. Confirmed the complaint and removed and replaced the panel, which was covered in the customers warranty.
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/20/2019
DRYER WHIRLPOOL WGD75HEFW0 "Arrived on site for unit not heating on sensor cycles, found therm out of range , unit was think it was 80*+. Replaced therm and tested good. No gas leaks, cust has Leave behind"
Near Austin, TX 78733
Cliff
Job Details: 03/20/2019
WASHER ELECTROLUX EFLS617STT0 Arrived on site to diagnose a washing machine that is throwing error codes and not completing cycles. Found pressure switch fault saved in computer. Also noted extremely low flow through hot water valve. Replaced hot water valve and pressure switch and found all is operating properly at this time through diagnostics. No further repairs are needed. No leaks were found at time of service.
Near Waco, TX 76710
Al
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDF520PADW7 Arrived to inspect dishwasher (DISHES ARE COMING OUT CLOUDY AND WITH GRIT.)Ran the dishwasher through diagnostic test mode and ALL components were operational..Customer not satisfied with the way dishes are coming out afterwards.Called Whirlpool Tech line and spoke with JoelSR 7724425416Customer simply not satisfied with the job the dishwasher is doing.NO PARTS INSTALLED TODAY.UNIT WORKS AS DESIGNED.
Near Austin, TX 78731
Paul
Job Details: 03/20/2019
DISHWASHER KITCHENAID KUDS02FRSS4 Arrived onsite for the dishwasher with the door falling down when it’s opened. I found the right side link broken and the left side stretched out. I installed a new style link kit and the door opens and closes as designed. There were no water leaks present at the time of service. Call complete.
Near Kyle, TX 78640
Brandon
Job Details: 03/20/2019
WASHER MAYTAG MVWC565FW0 "Arrived on site to replace pulley and actuator, after replacing, unit tested good."