Arrived onsite and found unit with sharp door edges. Ordering replacement door to prevent safety issue.; ordrng 1 W11176456 (Oven door)

Arrived on job to replace previously diagnosed part. Found the only part need was the slider. Replaced slider and test washer spin cycle working. Returned previously ordered part.

Arrived on job for complaints of microwave turning on by itself. Read test and found the thermostat for fan override working properly.

Arrived on job to replace console damaged. After replacement customer inspected.

"Arrived on site to inspect dishwasher spray arms not working. Upon further inspection, I found the dispenser door not functioning properly. I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Using my multimeter, I tested amp draw at the black wire on the junction box and found the element within range, but at the lower end of amp readings (7.1amps). I found the motor failed to come on as well. I removed the outer door panel and tested the element at the control and found 14ohms. Also found the harness connector to the motor not plugged in. Plugged the connector in and retested and the sump/motor assembly is operating as designed. No water leaks observed during service.; ordrng 1 W10861000 (Dispenser) and 1 W10703867 (Element) and 1 W10906430 (Makn control) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Arrived onsite for dryer turning off prematurely. Upon inspection found unit to be operational. Put unit in diagnostics and found no stored error codes. Ran diagnostics test and all passed. Customer is having issues in sensing dry. Loading and clothes mix to contact sensor bar is the issue. Set to timed dry and has no issues. Unit is functioning properly .

Arrived on site for dishwasher not turning on. Upon arrival I inspected outlet and found 120 solid connection. After dropping main control I found service led rapid firing with no stops indicating a failed software in main control. Need to return with WD21X25736 to complete repairs. ; ordrng 1 WD21X25736 (Main control)

"Arrived on site for fridge making loud noise . Found condenser fan blade broken . Ordering fan blade . ; ordrng 1 242219302 (Fan blade)"

"Arrived on site to Diagnose washer with lid lock issue. On arrival customer showed me the lid lock had gotten stuck and broken off when the lid was opened. Ordering lock, strike and bezel to resolve. Office to schedule when we receive parts. Also ordering Control due to unit wiring being severed on the lock so I cant test it. ; ordrng 1 W11457841 (Strike) and 1 W11545554 (Bezel) and 1 W11394572 (Lid Lock) and 1 W11543997 (Control)"

Arrived on site and inspect the dryer and found cut off has failed. Found airflow is restricted because installation team used a flexible vent hose that is crushed when dryer is pushed back. With vent hose removed Airflow measures good. replaced cut off and recommended to homeowner that flexible vent hose be swapped out for a rigid vent hose. Job complete took pictures

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, customer advised that ice maker and water dispenser dont work. I found the ice maker on and found one of the tines jammed against the fill tube chute. Adjusted the chute and the ice maker continued to harvest but no water was dispensed. Tested the water dispenser and some water came out and then the stream went to a trickle. I removed the water filter and tested with my bypass installed and got same results. Due to the noise the ice maker motor is making now and the water not dispensing, I recommend replacing the ice make air and filter head.

Arrived on site to test unit for acting erratically. Found door was separating on top causing moisture to enter control and act erratic. Needing new door to fix issue. Office to reschedule. ; ordrng 1 W11188093 (Door)

"Arrived on site to diagnose dryer that is not running the motor. Unit is heating, but drum is not spinning. Found motor has fused switch and has failed. . Replaced motor and ran unit. Verified all is working as designed. Advised customer to replace the vent on the outside, as there is no flapper and its starting to clog with lint.

"Arrived on site to inspect refrigerator pantry drawer not closing properly. Upon further inspection, I found the left pantry drawer not closing as designed. I found that the rail has separated and will need to be replaced. Also found the RC evap drip pan badly bowed. I am ordering the left rail assembly and the right rail assembly, along with CNOTE-4 SHIMS and CNOTE-LSO PER CUSTOMER REQUEST/TRAINING. No water leaks observed during service.; ordrng 1 W11397195 (Left rail) and 1 W11409809 (Right rail) and 1 CNOTE (LSO FOR TRAINING) and 4 CNOTE (SHIMS)s and 1 CNOTE (LSO PER CUSTOMER REQUEST /TRAINING)"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found two of the compressor nut screws and a piece of the low side access port cut off and re-soldered sitting on the floor of the unit. Went to discharge the unit and found the unit without refrigerant. Cut off the cap tube at the drier and found what appeared to be a burnout on the unit. I called Whirlpool Techline and spoke to Bruce SR# 7731325398.

"Arrived on site to install previously diagnosed parts. Removed ice maker and ice box fan and installed new ice maker and ice box fan. Customer showed me how the replace filter light was coming on and off. Once LED cover was removed I found the connector to the filter switch was not connected and tucked underneath the valve mount housing. Once connector for filter switch was connected the replace filter light remained off. Explained to customer they will need to dump any ice it produces until this evening, then they can use the new ice it produces afterwards. Job completed."

Arrived on site for a dishwasher leaking. Upon arrival the customer stated it looked like the leak was coming from the diverter area. They also informed me their upper rack right side adjuster was broken. I put the unit into diagnostics mode and found stored error codes F9E1 for diverter cannot find home position and F2E1 for stuck key. I then ran a test cycle and found the unit leaking from the diverter. I stopped the cycle to prevent leaking any further onto the floor. Upon further inspection I found the left side adjuster broke at the wheel.

Arrived onsite for f20 error. Cleared airtrap. Reset unit and advised to regulate soap being used in washers. Also was asked to recalibrate charge to $1 per cycle. No parts needed.

Arrived on site to replace board. Replaced board test unit and unit test good. Job complete.

Arrived on site to diagnose a washer that is shaking abnormally during spin. Found suspension worn out and replaced suspension rods. Also noted hub worn and washplate siezed. Wash plate will need to be broken off gearcase and both parts will need to be replaced to complete repairs.; ordrng 1 W10528947 (Hub) and 1 W10752283 (Washplate)

Arrived on site . Replaced door and badge . No water leaks detected at time of service. Job complete .

Arrived onsite dishwasher not getting rid of soap. Upon arrival found unit wash motor damaged and not active. Replaced sump and proceeded to test unit is now operating as designed. No leaks detected during service. Recommended that client use vegetable oil wash to clear out over abundance of soap suds. Job Completed.

Arrived on site to test unit for no power. Found breaker was tripped. Tried resetting breaker and it would instantly trip. Found no breaks in unit harness TOD tested good. Finally was able to get breaker to stay on and voltage was good but tripped on its own after about 1min. Recommend having electrician check outlet and breaker. Found no issues with unit its self. Unable to test with load as no voltage available.

"Arrived onsite for range not functioning. Upon arrival inspected wiring harness but was in good condition. Checked voltage at block and found issues with incoming voltage. Across L1 and L2 243 vac, L1to neutral 243 and L2 to neutral was 0 vac. Notified customer that she must seek an electrician to correct issue. Job complete"

"Arrived on site for thin ice and too much ice. Ran diagnostics found faulty bin thermistor,water not filling reservoir correctly. Replaced bin thermistor and valve ran diagnostics good water flow to reservoir and filled reservoir. used 1 WPW10511923 (Thermistor), and 1 W10897719 (Valve) from stock"

"Arrived on site and replaced control board and dispenser motor diagnosed on previous visit. After replacement ice is now dispensing properly, job complete"

Arrived on site to inspect membrane buttons not working. Confirmed there were at least 3 buttons not working. Attempted to replace the membrane and found the connector from the membrane to the control was extremely loose. Unit will also require a control and authorization. Returning with the membrane. Needs more work. Office to schedule return services ; ordrng 1 WP8507P392-60 (CNTRL-ELEC)

"Arrived on site and found control panel is unresponsive. Reset connection to control board and it is now working properly. Ran a diagnostic cycle to confirm correct operation, job complete."

"Arrived on site to diagnose stuck water filter.

(CH) Arrived on site for icemaker dripping and making big ice. Upon arrival found mounting screw positioned wrong and unit was not level and leaning forward. I repositioned the icemaker properly and leveled the unit. After leveling I found the icemaker holding water and I could not force the drip to come back.

Arrived on site to test unit for door locked. Test unit and found latch stuck in closed position. Unlocked unit test unit and unit test good job complete.

Add on Arrived on site for another appliance service call. Dryer is not heating up. Found high limit failed . Replaced high limit with truck stock cut off kit . Ran unit . Unit is heating up. Recommended for customer to have vent cleaned . No lint build up at time of service. Job complete

"Arrived on site and replaced Motor diagnosed on previous visit, after replacement dryer is operating properly, job complete"

Arrived on site to test unit for no ice production. Ran diagnostics and found unit working good. Ran fast ice cycle and unit produced three full sheets of ice. Found pressures correct. No signs of any refrigerant leaks. Replaced bin thermistor as a precautionary. Advised customer to monitor and if issue persists recommend replacing evaporator. Job complete.

Arrived on site to test unit for doing random things on its own. Ran diagnostics cycle and unit would not complete auto diagnostics. Needing control to fix issue. Office to reschedule.; O-emld tckt

"Arrived on site to inspect unit for not dispensing water or ice, upon inspection found the units valve wAs not opening, replaced both valves and tested. All functions returned and water worked. Complete"

"Arrived on site to inspect unit for not operating, upon inspection found the unit was unresponsive at console, replaced console and tested, all functions returned. Complete"

"Arrived on site for WHEN PRESSING POWER BUTTON, TURNING THE KNOB, NO POWER IS SHOWN FROM THE DISPLAY. CHECKED OUTLET. Placed in diagnostics and got the same error code as prior tech last September, F6E2 / F6E3. I did not have the console with me today. I will return with the same parts and order the console W11112656 just in case. ; ordrng 1 W11112656 (Console)"

"Arrived on site to test unit for tripping breaker. Customer stated it was only happening when not set to rinse. Completely check unit and found no issues. Took a step back and started with basic diagnostics. Found white wires in junction box were burnt along with wire nut. Cut burnt wiring and installed new wire nut. Tested unit, unit is working as designed. No leaks detected.

"Arrived on site to inspect fridge for not dispensing ice, upon inspection found the unit was not hitting door switch correctly, tried to attach spacer with no success, realigned the chute and found no issues, tested multiple times. Complete"

"Arrived onsite and replaced water level switch and control to repair IE error and erratic function

"Arrived on site for Frig IM not making ice, Frig light dim and freezer LED light not working. Found freezer section had frost inside on top shelf / rack equivalent to door being left open for a period of time. This caused the door switch to become stuck in the off position not allowing it to switch open and turn on the light. Cleared away ice around switch and light lit up as designed. Inspected all four sides of freezer door gasket and all four sides are sealing and seated as designed when door is closed. Cleared ice off of rail to allow freezer door to open and close naturally. Found fridge led pack had one shorted led inside. Removed led pack and installed new led pack. All lights illuminating as designed. Removed ice maker and found fill tray frozen solid. Valve that supplies water to both water dispenser and ice maker is weeping water into the ice maker tray causing blocks of ice to form thus making the ice dispenser auger not turn as it should due to blocks of ice formed in ice tray. Same weeping valve is also leaking water underneath the ice bin causing blocks of ice. This makes it very difficult to remove the ice bin. Ordering valve W11043013 to return and complete the repair. NOTE: Call customer prior to arrival and ask that they remove all food items from the right side of the fridge to allow easy access to valve cover for valve replacement.

(CH) Arrived on site to give second opinion on sealed system diagnosis. Upon arrival customer stated they heard a popping noise every few minutes. Gained access to the compressor and confirmed the sound was the start device shutting on and off. I ohmed out and took an amp raw on the compressor and everything checked within specifications. I replaced the start device and found no issues with the operation of the compressor. I let the unit run for about 20 minutes and found no issues while it was operating. Call complete.

Arrived back on site for a recently serviced dishwasher. Customers complaint was the unit wasnt coming on. Confirmed the complaint and found the breaker panel is filled with GFCI and arch fault breakers. The one for the dishwasher was tripped and not providing power to the unit. Turned it back on and unit powered up and began operating properly. JOB COMPLETE

"(CH) Arrived on site for washer not ending cycle. Upon arrival entered diagnostics and found the following F0e3 f7e0 f5e4 error codes. I ran the unit through a full diagnostics cycle and found all functions operating aside from a grinding noise coming from the unit during agitation. I checked the gearcase, clutch and slider and all appeared visibly undamaged indicating an internal gearcase failure. I ohmed out the valve thermistor and found that it is giving slightly sporadic resistance reading. .; ordrng 1 W11172234 (Valve assembly)"

"Arrived on back on site for unit ,thats been worked on several times recently, not dispensing water from the door. Put the unit into diagnostics test mode test 46 and unit dispensed, but wouldnt work unless it was in diagnostics mode. Due to this, I Called Whirlpool Tech Line and spoke with AUSTIN SR#7731318100. I was told to change the UI because it contributes directly to this issue. After calling whirlpool and changing the UI the unit now dispenses as designed to customers satisfaction. JOB COMPLETE"

"Arrived on site for refrigerator that?s flashing high temperatures in her refrigerator and freezer sections. Inspected unit and work area. The customer advised that initially she had an issue with frost buildup around her evaporator but after they got the high temperature code on the refrigerator and freezer, the unit defrosted itself and seem to be holding temperature. Confirmed customers complaint and took temperatures of her refrigerator and freezer section. Found the refrigerator at 36?F in the freezer at -2?F. Spoke to SW and we ran through diagnostics on the unit. All tests ran as designed. She informed me that per the text sheet, if there?s an issue with high temperatures in the refrigerator or freezer sections and that issue clears itself up, the customer is supposed to press and hold the alert reset button to clear the code for the unit to stop flashing the high temp error. Relay the info over to the customer and watch the unit for 15 minutes to ensure the error code did not come back. Unit is working as designed. Call complete."

(CH) Arrived on site to install previously diagnosed heating element. Upon arrival removed and replaced current heating element. After replacement ran the unit through a diagnostic test and found the unit heating as designed as well visually confirmed the entire heating element glowing. Call complete.

Arrived on site for a vent hood that doesn?t have power. Inspected unit and work area. The customer stated that the model and serial tag was wiped off during a cleaning done prior and can not be read. Checked voltage going to the vent heard and found no power. Checked the breaker box for any breakers that might?ve tripped and did not find any breakers in the off position. Flipped off and on all kitchen breakers as the vent hood is not marked. Checked voltage again and still found no voltage. Advise customer she would need to contact an electrician to resolve power supply issues. Call complete.

Arrived on site for a range that has multiple burners not working properly. Inspected unit and work area. Confirmed customers complaint and found the far right in the far left infinite switch is not working properly. Replaced both and tested the unit. I did advise the customer that I would note the account but that the newly installed infinite switches were the correct subbed over parts. Call complete.

Arrived on site for a refrigerator that is not cooling intermittently. Inspected unit and working area. The customer advised that sometimes the refrigerator isn?t even on when the unit isn?t at proper temperature. I did ask the customer if they?ve been hearing a clicking sound due to hearing the compressor clicking on and off. She did advise that the compressor is making a clicking sound. Replaced a start device with the truck start start device and tested unit. The unit is now working as designed. Call complete.

"Arrived on site for a washing machine it?s still flashing an F2 E2 (HMI disconnected) error code. Inspected unit and work area. The customer advised that the unit is only doing this sporadically but it?s still happening. He has hooked his washer up to the Wi-Fi to get updates and has done updates as necessary. I called whirlpool Techline and spoke to Robert SR# 7729698101. He advised that based on the prior repairs and continued issues, he was submitting the unit to review.

"Arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer advised that the consortium was making a loud noise. As I was removing and replacing the compressor, the customer advised they had a video of the noise. They played the video and the noise played was the sound of an evaporator fan rubbing on ice or another object. I continued with replacing the compressor, access valve and UV dye drier. Vacuumed the system and pressures held. Installed 6oz of R134a refrigerant and monitored pressures. Unit held pressures. I disassembled the RC section to find the RC evaporator motor harness thermistor was blackened and defective. Found water in the bottom of the RC section and cleared it out. Also found it positioned in the wrong place on the evaporator. I removed and replaced the motor harness and secured the thermistor to the suction line with foil tape and ziptie (photo). Also found the drip pan badly warped so I replaced it. While replacing the pan, I found ice behind the evap housing and removed it. I secured the evaporator to the back of the wall/housing with a clamp and ziptie. Reassembled the unit and tested and unit is beginning to cool as designed. No water leaks observed at the end of service, job completed. Recommended that the customer allow the unit to cool for at least 24 hours."

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced water tube and reservoir and tested unit. Unit dispensed water and began to dispense water to the icemaker as designed. No leaks present at the time of testing. Call complete.

Arrived on site to install previously ordered ice container. Job complete

Arrived on site for refrigerator needing a restriction cleared out. Upon arrival I ran nitrogen through exposed cap tube disconnected from evap coil. Found no blockages. I replaced evap coil and hv dryer again. Pulled vacuum and found no leaks. Recharged system with 5.5oz of refrigerant. Found psi levels bouncing between 0&-15 low side and 170-185 high side Continuously. Called whirlpool techline and spoke with Austin sr#7731254161.

"Arrived onsite for unit not shutting, upon arrival found unit was operating as designed. Spoke with customer about design and explained shutting technique. Job Completed"

Arrived onsite and replaced the motor to repair dryer function. Unit is now operating as designed. All checks good.

"Arrived on site and replaced spray arm and lower door seal, after replacement also raised front of dishwasher by lifting front feet. Customer will monitor dishwasher for correct operation. If it continues techline will need to be contacted, job complete"

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the external drain pump and ran the unit through a normal ice cycle. The unit ran as designed for a full complete cycle and began a second cycle. Unit is now working as designed. Call complete.

"Arrived on site for customer complaint of unit not powering on, found breaker was tripped, I reset breaker, unit tested good."

Arrived on job for complaints of noise. Found the drain pump cause of noise . Replaced pump and test. No leaks detected at time of service

Arrived on site to replace previm8neously ordered parts for washer. Replaced shifter and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced freezer module and tested the unit. The unit still would not come on. Replace the refrigerator main light module and tested the unit. The unit began to illuminate and work as designed. Call complete.

"Arrived on site for a dryer not starting and with the check lint screen light not turning off. Upon arrival the lint screen light was off, but when trying to start a cycle nothing happened. I put the unit into diagnostics mode and found stored error codes F4E3 for restricted airflow and F4E4 for L2 voltage error. I cleared the error codes. I then found good voltage at the wall, terminal block, and going to the control. When I started a cycle I found no 240V going from K2 relay. I then gained access to the heating components. I found all thermostats and thermistors ohmd out good. I found the thermal fuse on the blower wheel assembly to be open and bad. (Left side fuse on assembly). We will need to order the fuse for the repair. ; ordrng 1 W10909685 (Thermal Fuse)"

Arrived on site to test unit for error code f2e1(shorted key pad). Was unable to enter diagnostics without error code prompting on screen. Console is receiving voltage. Recommend replacing control along with console. Office to reschedule. ; ordrng 1 W11236887 (Console)

Arrived onsite to install previously diagnosed parts. I installed the magnetron capacitor and diode. I tested the unit and it is working as designed at this time. Job complete.

Arrived on site to test unit for unit not draining. Test unit and found glass stuck in drain motor. Removed glass test unit and unit test good job complete.

Arrived on site to test unit for unit not washing correctly. Found unit not getting enough water will need to order new fill valve. Will need to replace new fill valve and keypad and link. ; ordrng 1 WD15X10014 (Fill valve)

Arrived onsite for wall oven with convection fan issues. Upon arrival I found the issue to be the convection fan would pulse on and off while the door is closed. I accessed the main control and tested resistance of the fan. The fan showed 26ohms which is within range for the fan. I powered the unit on and monitored voltage to the van in convection bake. I found 124Vac to the fan while the door switch is depressed and voltage would drop out when the switch is released. I could not recreate any pulsating fan symptoms and voltage stayed consistent while I had the switch depressed.

Arrived onsite for dryer throwing F6E2 error and not operating. After arriving I confirmed the complaint. I was not able to access diagnostics from the console. I confirmed good voltage and polarity at the terminal block. I removed and replaced the console and main control. I tested the unit using the provided vent test kit. The test showed good airflow in the system. The unit is working as designed at this time. Job complete.

Arrived on site to diagnose an oven that is not heating accurately. Found temps too low and set calibration adjustment. All is working properly at this time.

Arrived on job for complaints of water temperature issues. Found the thermistor on valve not reading properly. Replaced valve and test. No leaks detected at time of service

"Arrived on site for no cool in fresh food section. Found unit not entering defrost,ran diagnostics heater not powering on and bimetal reading open,replaced control,ran diagnostics heater powered on but still reading open. Defrosted evaporator replaced bimetal also. Ran diagnostics all test passed. ; used 1 WPW10503278 (Control), and 1 Wpw10165425 (Bimetal) from stock"

Arrived on site to replace sump and motor. Replaced sumpAnd motor test unit and unit test good job complete.

Arrived onsite for dishwasher not getting water. Upon arrival found unit receiving water but wash motor not operating as diverter couldnt find position ordering sump assembly office to reschedule upon receiving.; ordrng 1 W11087376 (Sump)

Updated model number. Arrived onsite for dryer not drying. Upon inspection found unit is drying. The issue is the door will not stay closed. Hinges do seem to have play. Will order hinges and springs as well as strike and catch. It?s a possibility the the upper panel may be warped so ordering panel as well. Needs AUTHO. Office to reschedule ; ordrng 1 279659 (panel) and 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 W11366436 (STRIKE ) and 1 W11371722 (RIGHT HINGE) and 1 W11376139 (LEFT HINGE ) and 2 WP3387565 (sprng-door)s and 1 WP3389441 (catch)

Arrived on site to install previously diagnosed parts. Removed timer and installed new timer. Tested dryer and it started spinning drum and heating as designed. Job completed.

arrived on site and inspected dryer and found motor is broken, took one picture and sent it to SW. Replaced motor and dryer is now running normal and quiet, job complete"

"Arrived on site for customer complaint of unit making loud noise, found rear motor mount clip was off and rubbing tub, I had to adjust motor mount housing and reinstall clip, unit tested good."

Arrived on site for unit not freezing. Found compressor and fans running,diagnosed a leak in the system will need to order the compressor and evaporator parts and labor covered by manufacture sealed system warranty. ; ordrng 1 WPW10507886 (Compressor.) and 1 W10836706 (Evaporator) and 1 Wpw10143759 (Drier uv) and 1 Accessvalve (Access valve)"

"Arrived on site for Washer Inside Washer Wash basket Shaking Badly. Found locked screen on UI. Would not allow me to select anything. Placed in diagnostics and F5E1, F8E6, F2E1, F6E3 all came in. Washer would not lock the lid in manual or auto diagnostics. Unplugged washer and waited five minutes then plugged back in. Washer still had locked screen. Accessed board and powered down then unplugged lid lock. Waited five minutes and powered up then plugged in lid lock. Screen unlocked. Lid lock causing issues in board and causing errors unrelated to issue. Tested all components once diagnostics allowed me to run through diagnostics cycles. All tested good. Explained to customer a new lid latch was needed.

Arrived onsite for previously diagnosed parts. Upon arrival used shop vac to empty standing water. Removed and replaced pump proceeded to test found unit is now operating as designed. No leaks detected during service. Job Completed.

Arrived on site. Replaced defective cutter grid ran diagnostics all test passed.

"Arrived on site to diagnose range that is not lighting the back 2 burners. Tried to run unit and got no ignition from rear burners. Removed caps and found the orifices were clogged with some soot, keeping them from flowing gas. Cleared orifice obstructions and tested unit. Verified unit working as designed. Call complete."

"Arrived on site to inspect unit for a cut in silicone and some dents, the customer was very worried about these issue, replaced cooktop and tested. No warps found. Complete"

"Arrived on site and inspected dryer and found door couch has fallen into door, replaced it and door is now closing properly, job complete"

"Arrived onsite for washer not cleaning clothes and agitating, upon arrival found your actuator was miss installed. Installed and tested. Unit is now operating as designed. Job Completed."

"Arrived on site for washer not draining . Ran diagnostics for long fill error . Replaced control , checked pressure hose and found no issues. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for a washing machine that will fill but not run. Upon arrival the customer stated that the unit gets stuck in the sensing portion of the cycle and will lock, but nothing else. I put the unit into diagnostics mode and found stored error code F7E5 for shifter fault. I cleared the error codes. I then ran a test cycle and it ran through as designed. I activated the spin and agitate separately. When trying to agitate you could hear the actuator energize, but get stuck and would click over and over again. I gained access to the bottom of the unit and found a severe amount of gear case oil dripping from the bottom. This indicates a bad gear case and actuator.

Arrived on site to diagnose a refrigerator that is leaking. Found fill chute for icemaker not aligned with fill tube causing leak. Reset chute to proper position and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to install previously diagnosed and ordered part. Due to the valve failing, I was to remove and replace the valve. I found the part I was sent with was defective. I advised the customer and am ordering another valve. No water leaks observed during service.; ordrng 1 W10897719 (Valve)"

Arrived on job for complaints of not drying and error code. Code f90 is for 90 percent of air flow blockage. Took pictures of inside of door covered in lint from back flow cause from air flow. Removed vent hose and checked air flow it is good when hose is removed but once I reconnected hose air flow stopped again. Customer will need to have vent cleaned.

Arrived on job to replace previously diagnosed part. After replacement test operation noise level normal.

Arrived on job to replace previously diagnosed part. After replacement test operation. Dishwasher working properly and no leaks detected.

Arrived back on site to install previously ordered control. R&R and unit tested as designed. Job complete

"Arrived on site washer making tanking noise. Found actuator had shorted out . Ordering actuator , also control ,motor , cap if needed . No water leaks detected at time of service call to set return . Please put custome on cancel list .; ordrng 1 W10913953 (Actuator) and 1 W11428524 (Cap) and 1 W10890624 (Motor) and 1 W11170317 (Contol)"