Near Del Valle, TX 78617
Joseph C.
Job Details: 02/07/2019
RANGE AMANA ACR4503SES0 Arrived on site for “Left front burner not working properly” complaint. Inspected unit and found wrong infinite switches ordered(not visually verified and breakdown has them listed backwards). Both large burners have same issue. Ordering LF and RR infinite switches. Return for repairs on 02/11. Customer request JD for return visit and to be last call of the day.; ordrng 1 JDO (JDO) and 1 REQUESTLASTCALL (REQUEST LAST CALL ) and 2 WP3148953 (switch-inf)s
Near Round Rock, TX 78664
Cliff
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DW0 Arrived on site to replace gear case for water. Replaced gear case and wash plate as wash plate had to be broken out to repair unit. Calibrated and tested unit after replacing gear case and found all is working properly at this time. No leaks were found after services were performed.
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
COMPACTOR MAYTAG MTUC7500ADM "Arrived on site. Replaced harness for compactor. Tested compactor, all functions tested OK. job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
COMPACTOR MAYTAG MTUC7500ADM "Arrived on site. Replaced harness for compactor. Tested compactor, all functions tested OK. job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
COMPACTOR MAYTAG MTUC7500ADM "Arrived on site. Replaced harness for compactor. Tested compactor, all functions tested OK. job complete"
Near Bertram, TX 78605
Jonathan
Job Details: 02/07/2019
WASHER MAYTAG MVWB765FC2 "Arrived on site to replace previous diagnosed part. Gained access to UI, removed failed UI and installed new. Performed encoder test. Tested all other operation, all tested good. No water leaks present at time of service."
Near Belton, TX 76513
Arthur B.
Job Details: 02/07/2019
DISHWASHER FRIGIDAIRE FFBD2408NB10C "Arrived onsite for customer tenant complaint of upper wall of dishwasher sagging causing washarm to get stuck. Confirmed issues. Removed warped tub and installed new replacement. Reinstalled unit and verified unit is level. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Taylor, TX 76574
Wesley
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Did not arrive due to needed sump and motor being unavailable. Reordering sump and motor to repair. ; ordrng 1 W10917114 (pump&motor)
Near Buda, TX 78610
Brandon
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for customer complaint of no ice production, found E2 error code, ice maker motor, found faulty ice maker. I replaced ice maker and reset control, unit tested good."
Near Wimberley, TX 78676
Robert
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on job for complaints of dishwasher not cleaning. After investigation found sump motor to be faulty. Will need motor on next visit. Please send RJ back per customer request.; ordrng 1 W11309335 (MOTOR)
Near Belton, TX 76513
Al
Job Details: 02/07/2019
DRYER FRIGIDAIRE FFRE4120SW Arrived to install previously ordered parts. Removed and replaced the harness. Unit now operates as designed.JOB COMPLETE
Near Luling, TX 78648
Diego G.
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DW0 Arrived on site. Check for residue issues. Unit still leaving white residue on clothes. Called tech-support and they are recommending for customer to use different types of detergent and try deep water wash with extra rinse. Customer will call customer care for resolution.File#7724105506
Near Luling, TX 78648
Diego G.
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DW0 Arrived on site. Check for residue issues. Unit still leaving white residue on clothes. Called tech-support and they are recommending for customer to use different types of detergent and try deep water wash with extra rinse. Customer will call customer care for resolution.File#7724105506
Near Luling, TX 78648
Diego G.
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DW0 Arrived on site. Check for residue issues. Unit still leaving white residue on clothes. Called tech-support and they are recommending for customer to use different types of detergent and try deep water wash with extra rinse. Customer will call customer care for resolution.File#7724105506
Near Austin, TX 78717
Scott
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site found mad had failed . Reordering mag . Return 2/8 customer would like a pm time frame .; ordrng 1 WPW10693025 (magnetron)
Near Georgetown, TX 78628
Thomas L.
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site for no ice condition. Found freezer at 1° and fresh food at 38° and ice box compartment at 24°. entered diagnostics and turned on ice box fan and it ran properly and continuously. Temperature dropped 15° while testing. It appears that possibly the ice box fan had not been running. I will talk to customer tomorrow mid day to see what is happening now that the fan is running.; saved tckt
Near Burnet, TX 78611
Thomas L.
Job Details: 02/07/2019
WASHER GE GTW460ASJ8WW "Arrived on site for unit that would not spin or agitate, it would only fill and then drain Per customer. Per customer. Open Console to find that the pressure hose was not hooked up to the control board. Reconnected hose. Set unit for normal wash. Watch unit from start all the way to the beginning of the rinse cycle. Operations are now normal and all water connections are dry."
Near Austin, TX 78732
Paul
Job Details: 02/07/2019
WASHER MAYTAG MHW5500FW1 Arrived onsite for the washer that has a small water leak after the tub was installed. I found water dripping at the bellow where the fill hose and nozzle enters in because the bellow at the bottom of the nozzle had rolled and wasn’t sealing properly. I corrected the connection and tested the unit. The unit is working as designed. There were no other water leaks present at the time of service. Call complete.
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for unit door no completely opening and no drain. Ran drain and did not drain, removed pump and found propeller damaged, replaced pump. Found door hinge slightly bent casing interference. Corrected hinged and tested good. No leaks on site"
Near Round Rock, TX 78665
Paul
Job Details: 02/07/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived onsite for the dryer with a no heat condition. Ms stated the unit tumbles but doesn’t heat. I found L2 at the wall outlet dead. I had 121VAC from L1 to N but only 2VAC from L2 to N. Upon further inspection I found the wall out let causing the issue. I could pull the plug to the right and get 237VAC to the dryer and it would heat. I showed this to mr and he is going to call an electrician to have the wall outlet changed. Call complete.
Near Austin, TX 78745
Kevin
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE254ESS1 "Arrived on site and Removed outer door panel and began a wash cycle on normal. Dish Washer is progressing properly and could not find any leaks from incoming water line, valve, sump and motor, drain pump, or drain line. Inspected drain connection at garbage disposal and found no high drain loop. Previous repair companies have never corrected it. It is likely causing siphoning back into dishwasher during wash cycle and overfilling. Corrected high drain loop, no water leaks from connections at time of service, job complete."
Near Austin, TX 78741
Kevin
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and found microwave is not heating, uninstalled microwave and replaced magnetron, capacitor, and diode and all function has returned. No further repairs required at this time, job complete"
Near Austin, TX 78726
Cliff
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL GU2275XTVY1 Arrived on site to diagnose a dishwasher that is not operating. Found control panel ribbon cable corroded causing unit not to register user input. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/07/2019
WASHER WHIRLPOOL MVWB835DW4 "Arrived on site for unit not spinning out clothes. Found unit filling agitated and spin with no issues, advised customer on load procedures but customer was in able to accept info given. No leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS970CIDE01 "Arrived on site for unit cooling and not cooling and no ice dispensing. Found ice motor covered in ice. As I was thawing ice, unit turned off completely. Cleared ice and re assembled and unit came back on. Unit will need control to complete. Spoke with tl but was not able to get Sr number due to cell phone dying . No leaks on site; ordrng 1 W11202789 (MOTOR) and 1 WPW10226427 (cntrl-elec)"
Near , TX 78634
Luis
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for water leaking. Ran icemaker found water leaking from waterline connection from valve to fill tube. Diagnosed fill tube line not fully seated into valve. Installed fill tube line correctly to valve,ran icemaker no leaks unit working as designed"
Near Round Rock, TX 78681
Paul
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher that’s creating a bad smell. I arrived when ms was trying to call me back. Ms stated the builder called this call in and was supposed to be taking care of it. I explained to me that the dispatch came in as an OOW Cash call. I messaged the office and Erika confirmed no concession or credit card was given. I gave ms a leave behind and told her to have the builder call the office. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator fc light not working. Upon further inspection, I found condensation on the fc gasket at the top. When opening the fc door, I found the light would not come on. Customer advised they found ice built up on the top drawer. I found that a bag of food was caught in between the top and bottom drawers causing the fc door to stay open. I explained my findings to the customer and made the corrections. All gaskets were good. Unit operated as designed in diagnostics. Using manufacturers approved silicone, I sealed the gapping between the rc section and the chassis. Leveled the unit. Advised customer of my repairs. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site and tested operation. I found the ice maker housing frozen solid and I am unable to remove housing. I found that the ice maker is constantly calling for water every 20-30 seconds. Instructed customer that that the unit will need to be off for 24 hours to that the ice maker housing so that the ice maker can be replaced.
Near Georgetown, TX 78628
Tyler B.
Job Details: 02/07/2019
DRYER MAYTAG MED5500FC2 "Arrived on site for damaged UI , replaced UI and tested good."
Near Austin, TX 78704
Robert
Job Details: 02/07/2019
WASHER AMANA WTW5000DW1 "Arrived on job for complaints of lid staying locked and no operation. Tried to run diagnostics,would not complete diagnostics cycle.
Near Belton, TX 76513
Al
Job Details: 02/07/2019
DRYER MAYTAG MEDB855DC3 Arrived to install previously ordered part. Removed and replaced the control. Tested unit and unit tested as designed. No lint observed at the time of service.JOB COMPLETE
Near Georgetown, TX 78633
Jonathan
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDT790SLYM1 "Arrived on site for dishwasher leaking water. Customer stated that they were hearing a dripping sound and noticed water damage on wood floor , ran underneath t several times since and had no issues. Performed diagnostics mode, fault code 6-6 incoming water temperature under 84°, 9-1 diverter can not find home position and 10-1 dispenser fault. Monitored diagnostics test cycle, found no leaks or signs of water markings (customer is on water softener). Found no leaks at time of service. Spoke with customer on user care guide. All tested good, no water leaks present."
Near Liberty Hill, TX 78642
Steve C.
Job Details: 02/07/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site for the unit is not drying the dishes. Tested the unit in diagnostics and receive no error codes. Found the heater is working properly. Also set the rinse aid to the max setting. Advise the customer to prime the hot water first from the sink then turn the unit on. The unit is working properly and all water connections were dry at the time of service.
Near Round Rock, TX 78681
James
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site and found ice maker over filled and a block of ice was in the ice bin. I found the ice maker has failed and was over filling with water. Installed new ice maker and tested. Unit working properly. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Check for no operation issues. Found loose connection at motor not allowing motor to spin. Re-positioning connector and reconnected to motor correctly, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Check for no operation issues. Found loose connection at motor not allowing motor to spin. Re-positioning connector and reconnected to motor correctly, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Check for no operation issues. Found loose connection at motor not allowing motor to spin. Re-positioning connector and reconnected to motor correctly, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WETLV27FW0 Arrived on site. Check for leaking issues. Found washer leaking from drain pump. Will need drain pump to repair unit. Reschedule for 2/7/19 ; ordrng 1 3363892 (pump-wtr)
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WETLV27FW0 Arrived on site. Check for leaking issues. Found washer leaking from drain pump. Will need drain pump to repair unit. Reschedule for 2/7/19 ; ordrng 1 3363892 (pump-wtr)
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WETLV27FW0 Arrived on site. Check for leaking issues. Found washer leaking from drain pump. Will need drain pump to repair unit. Reschedule for 2/7/19 ; ordrng 1 3363892 (pump-wtr)
Near Buda, TX 78610
Robert
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on job for complaints of light not working. Found bulb damaged. Replaced bulb and tested passed.
Near Manor, TX 78653
Joseph C.
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTM404EBS3 "Arrived on site for “broken ui and missing ui gasket” complaint. Inspected unit and found unit not installed. Unit had extra screws in door from faulty repairs. Removed and replaced ui and ui gasket. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Ordering mounting kit, as unit did not come with one. Please ship D2C. Customer will email closing document to melissa@applianceexpressgeorgetown.com.; ordrng 1 8212560(D2C) (brckt-mtg)"
Near Austin, TX 78702
Scott
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for spray arm falling off and landing on heater . Replaced spray arm . All checked good . No water leaks detected at time of service . Job complete .
Near Killeen, TX 76542
Arthur B.
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DC3 Arrived onsite for customer complaint of top load washer not draining properly and leaving clothes wet. Ran diagnostics and found no error codes. Fill unit manually. Found extensive build in soap suds. Advised customer that they are using too much detergent. Advised in how much detergent to use. Aldo advise to use extra rinse feature to clear out soap from clothes. No other issues found. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KFIS29BBMS02 Arrived on site. Replaced LED control board. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KFIS29BBMS02 Arrived on site. Replaced LED control board. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KFIS29BBMS02 Arrived on site. Replaced LED control board. All functions tested OK. No leaks present. Job complete
Near Fort Hood, TX 76544
Al
Job Details: 02/07/2019
WASHER MAYTAG MVWB850YW1 Arrived to install previously ordered part. I removed and replaced the Lid Lock and tested the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.
Near Georgetown, TX 78628
Steve C.
Job Details: 02/07/2019
COMPACTOR WHIRLPOOL KTTS505ESS0 "Arrived on site to replace the motor, gear drive, and the directional switch. Replaced all parts and tested the unit. Unit works properly and job complete."
Near Georgetown, TX 78628
Thomas L.
Job Details: 02/07/2019
WASHER LG WM2350HWC Arrived on site for noisy operation. Loaded washer with the clothes and did a quick wash. All operations are normal all sound levels are normal.; ordrng 1 CNOTES
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site. Replaced transmission, cap, belt, actuator and shield. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site. Replaced transmission, cap, belt, actuator and shield. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site. Replaced transmission, cap, belt, actuator and shield. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78757
Luis
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for no cool. Compressor running fine. Found traces of dye in drain tube,removed evaporator cover found dye leaking from cap tub entering evaporator. Repaired weld joint,installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly."
Near Leander, TX 78641
Cliff
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site to diagnose the refrigerator with a mullion that is not operating properly. Found mullion was not mounted on upper clip. Remounted mullion properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Manor, TX 78653
Wesley
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and found unit light needed replacement. Melted ice on motor and restored function. All else checks good.
Near Cedar Park, TX 78613
Lou
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KBFC42FSS00 "arrived on site to inspect refrigerator leaking water. Upon further inspection, I found that the drain tube was plugged and not allowing water to flow from defrost. I removed the ice buildup and cleared the drain tube and tested. The tube is cleared now. I checked the drain pan for any leaks and it was good. No water leaks at the end of service, job completed."
Near Austin, TX 78734
Paul
Job Details: 02/07/2019
COMPACTOR KITCHENAID KTTS505EPA "Arrived onsite for the compactor that is stuck, the door won’t open, and it is running. I found the ram in the down position and the motor running and tripping the overload. I was able to turn the compact switch off but the ram still would not come up. The unit is mounted to the cabinet at the top and the door has a wood panel on it to match the cabinets. I have no way of removing the mounting screws that go into the side of the cabinet. I explained to the customer over the phone that they will need to contact the installers and have them remove the unit for repair. The customer was not at the residence and let me in to look at the unit. I advised the customer to contact Harway to have them remove the unit so we have access to it for the repair. The customer will contact the office when it is removed to RS the call. I explained to the customer that I could not give them a good diagnosis until I had full access to the unit. The customer will pay the diag
Near Johnson City, TX 78636
Brandon
Job Details: 02/07/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site for customer complaint of unit giving error code, found weak drain, found clog inside of main tub hose. I removed the clog, unit tested good."
Near Austin, TX 78757
Paul
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDFE104DSS0 Arrived onsite for the dishwasher that the console is completely dead. I found correct voltage to the control and out of the control to the console with no response from the console. The console is covered by the manufacture 60 month part warranty. Ordering WPW10537336 PANEL-CNTL; ordrng 1 WPW10537336 (PANEL-CNTL)
Near Austin, TX 78758
Scott
Job Details: 02/07/2019
DRYER AMANA NED4655EW1 "Arrived on site for burning smell. Found outlet and prong burned . He led and found outlet only has one leg. Check terminal block, looks in good condition. Told tenant he needs to get a hold of maintenance and replace the outlet. Also recommend changing power cord as well due to the scorching on one of the prongs. No lint build at time of service , job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 02/07/2019
DISHWASHER JENN-AIR JDTSS246GP0 "arrived on site to inspect dishwasher tripping breaker. Upon arrival, I found that the unit is plugged into a GFCI outlet. The outlet that the unit was plugged into had no power. The customer advised ref he has plugged the unit into the outlet with the disposal. Plugged the unit into an adaptor with the disposal and tested. Customer turned the disposal on and the unit shut off. I plugged the unit back into its original outlet and tested. Unit operated as designed. Unit maintained Amps as designed. I contacted Techline ad spoke to Scott and advised of issue. Scott advised the unit cannot be plugged into a GFCI outlet. Provided file #7724114670. I advised the customer that an electrician would need to take a look at the outlet due to no issues with the unit. No water leaks observed during service, job completed."
Near Manor, TX 78653
Joseph C.
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for “washer keeps tripping breakers”complaint. Spoke with TJ, at techline(Ref# 7724090268). Tested unit and tripped GFCI outlet. Plugged unit into living room wall socket, on arc fault breaker and unit completed cycle. Customer will need to call customer service. No leaks detected, at time of service."
Near Austin, TX 78725
Joseph C.
Job Details: 02/07/2019
RANGE WHIRLPOOL WFG540H0ES1 "Arrived on site for “oxidized cooktop” complaint. Inspected unit and found damages to metal cooktop. Removed and replaced cooktop. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78732
Paul
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite for the dishwasher not filling with water. I found an F7E1 & F8E2 stored error codes. I found the pump not running with 120VAC out of the control to it. The pump needs to be replaced. I Skyped the office for authorization then upon further inspection found the upper filter distorted and cracked causing debris to get into the pump. Ordering c-notes & WPW10463906 SCREEN. Marking prescreened pump and motor as UORV.; ordrng 1 C-NOTES (OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.) and 1 WPW10463906 (SCREEN)
Near New Braunfels, TX 78130
Robert
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on job for complaints of dishes coming out cold and wet. After investigation found loose connection to the heater. ReConnected,ran test cycle and heater returned to correct temperature."
Near Cedar Park, TX 78613
James
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KSF26C7XYY04 Arrived on site and found fresh food evaporator frozen solid and black spots on foam. I found black chunks laced throughout the evaporator. I also found rust and condensation on the rear wall of the unit. Instructed customer that even with the evaporator thawed out and sensors replaced if they failed. However with the air leak on the rear wall the unit would freeze up again. Collected diagnosis. Called tech line and spoke to Rick #7724113770
Near Austin, TX 78731
Paul
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTM354ESS1 Arrived onsite for the dishwasher not dispensing detergent. I found the issue to be the dispenser door not staying closed after adding detergent. I found the catch on the dispenser worn and not catching the door properly. I replaced the dispenser and ran the diagnostics cycle. There were no stored error codes and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78702
Scott
Job Details: 02/07/2019
WASHER MAYTAG MHW5500FW1 "Arrived on site ,door was locked and pump was running . Ran diagnostics code and got pressure sensor error code . Checked hose and trap all looked normal . Replaced sensor , ran diagnostics test . All checked normal . Nonwater leaks detected at time of service . Job complete ."
Near Blanco, TX 78606
Brandon
Job Details: 02/07/2019
WASHER FRIGIDAIRE FFLG3911QW "Arrived on site to replace parts the previous tech had ordered, new parts did not solve the problem, called techline found bad wire harness connections, ordering parts 82370911 file number ; ordrng 1 5304500476 (harness) and 1 5304500523 (harness) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Austin, TX 78757
Cliff
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDFE104DSS0 Arrived on site to replace control panel for dishwasher. Replaced panel and found unit still not operational due to shorted pump assembly and control board. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78748
Kevin
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDF520PADM9 "Arrived on site and set dishwasher into diagnostic cycle and found all functions are operating properly. Heating element is on at the end of the cycle. Found no rinse aid in dispenser and recommended adding some to assist water sheeting off of dishes. Also recommended using only heavy or normal cycles, 1 hour wash does not have a dry function. Plastics can’t retain heat and will never dry completely. Job complete."
Near Austin, TX 78746
Scott
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site for dead dishwasher . Found same issue as before . Power cord was in disposal out let . Corrected placement and ran a diagnostic cycle . Nonerror cords and unit ran normally . No water leaks detected at time of service . Job complete .
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 02/07/2019
DISHWASHER JENN-AIR JDB9000CWP3 Arrived on site for upper rack that has fallen off. Check unit and found that the upper rails have separated and allowed the upper rack to fall. Replaced rails and tested unit. All water connections are dry.
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site. Replaced control and water valve. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site. Replaced control and water valve. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site. Replaced control and water valve. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Burnet, TX 78611
Thomas L.
Job Details: 02/07/2019
OVEN MAYTAG MER8700DE Arrived on site for unit that would not reach breaking temperatures. Found that the unit had a failed bake element. Replaced bait element. Unit now heats properly.
Near Leander, TX 78641
Lou
Job Details: 02/07/2019
DRYER WHIRLPOOL WED5300VW0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the element and tested the unit. Unit operated as designed. No lint observed during service, job completed."
Near Cedar Park, TX 78613
Scott
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for door not closing . Found upper rack not closing properly due to one side of adjusters was in up position and other was in down position , causing upper rack rails to bind and not close all the way . Ran diagnostics test .no error codes . Nonwater leaks detected at time of service . Job complete ."
Near Temple, TX 76501
Steve C.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Arrived on site for the unit is making a knocking noise and leaking water. Tested the unit and remove the drain pan due to being slanted.When removing the drain pan found the unit is infested with roaches. Advise the customer that the unit will not be covered due to the roach infestation. No water connections to the unit.
Near Austin, TX 78660
Jerry C.
Job Details: 02/01/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "WMH32519HZ3 Arrived to inspect no heat. I found the unit had the correct voltages to the low side of the transformer, but when tested, the transformer primary showed an open circuit. Gently moving the neutral connector caused a circuit to be read, but the transformer wiring has internally failed and will require replacement. Office to order transformer. ; ordrng 1 W10836753 (transformr)"
Near San Marcos, TX 78666
Robert
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of washer not completing cycle and over sudsing. Ran error code test and received f7e6-motor fault and f0ez-over suds. Based on customer description recommend new motor.; ordrng 1 W11283592 (MOTOR)
Near Cedar Park, TX 78613
Tyler B.
Job Details: 02/01/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for grate replacement, replaced grated and found them bowed causing grates to tilt side to side. Will need to re order to complete ; ordrng 2 WPW10578251 (grate-brnr)s"
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/01/2019
RANGE KITCHENAID KGCS166GSS2 "Arrived on site to replace broken valve, found all screws that hold top on were rusted out and need to be drilled out, ordering screws. ; ordrng 1 CNLET (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 12 WP3368921 (screw-torx)s"
Near Austin, TX 78758
Scott
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived on site for broken stem . Found temp switch know broken off . Ordering switch and knob . Please call to set return .; ordrng 1 W10859568 (switch-cyc WATER TEMP) and 1 WPW10453947 (knob)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/01/2019
RANGE WHIRLPOOL WFG525S0HS0 "Arrived on sote for damaged door hinges, replaced suppli d left hinge unit will need right side with spring to complete repair ; ordrng 1 WPW10299224 (hinge-door)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/01/2019
DISHWASHER MAYTAG MDB8959SAS1 "Arrived on site for touch panel issues, can press normal, but it selects rinse only by itself and led are not showing and will require console replacement. No leaks on site; ordrng 1 WPW10475780 (panel-cntl)"
Near Georgetown, TX 78633
Arthur B.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived onsite for customer complaint of dual evaporator french door refrigerator not cooling both section. When arrived, found light on but nothing running. Attempted to run diagnostics and found unit will not enter diagnostics. Found control board faulty. . ordrng 1 W10861900 (CONTROL KIT)"
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
DRYER MAYTAG MEDB835DC3 "Arrived on site. Replaced shaft for wheel on bulkhead. Ran dryer, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
DRYER MAYTAG MEDB835DC3 "Arrived on site. Replaced shaft for wheel on bulkhead. Ran dryer, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
DRYER MAYTAG MEDB835DC3 "Arrived on site. Replaced shaft for wheel on bulkhead. Ran dryer, all functions tested OK. No leaks present. Job complete"
Near Buda, TX 78610
Kevin
Job Details: 02/01/2019
DRYER WHIRLPOOL WED8500DC4 "Arrived on site and inspected dryer and found fuse has failed, after correcting found installation team had left too much flexible vent hose behind dryer for the distance needed. It can kink and cause airflow issues, trimmed vent to prevent further issues. No lint found at time of service, job complete"
Near Round Rock, TX 78681
Jerry C.
Job Details: 02/01/2019
RANGE WHIRLPOOL WFG320M0BW2 "WFG320M0BW2 Arrived to inspect leak. The gas was off upon arrival and I turned it on and then inspected. I tested every line and joint throughout the unit, including valves and their connections. I found no leaks and tested the oven. The air shutter was very incorrectly set and the unit would not burn all the fuel, causing a very strong gas odor. I corrected the shutter setting and tested. Operational test good, no gas leaks detected during service."
Near Waco, TX 76710
Steve C.
Job Details: 02/01/2019
RANGE GE JGBS30DEK2BB Arrived on site for the unit is not working properly. Tested the unit and found no shorts and all the connectors are connected. Unit is working properly and no gas connection present.
Near Lockhart, TX 78644
Robert
Job Details: 02/01/2019
WASHER MAYTAG MVWC565FW1 Arrived on job for complaints of washer not working. Found infestation of roaches in control. Explained that not covered.
Near Luling, TX 78648
Diego G.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4815EW1 "Arrived on site. Checked for noise issues. Found cam out of position creating noise when in use. Repositioned cam and reinstalled. Calibrated unit and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4815EW1 "Arrived on site. Checked for noise issues. Found cam out of position creating noise when in use. Repositioned cam and reinstalled. Calibrated unit and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4815EW1 "Arrived on site. Checked for noise issues. Found cam out of position creating noise when in use. Repositioned cam and reinstalled. Calibrated unit and ran diagnostic test, all functions tested OK. No leaks present. Job complete"