We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Austin, Texas 78754
Paul
Job Details: 01/17/2023
Arrived onsite for a dryer making a lot of noise. The customer played a video and I could hear the blower wheel rubbing the housing. I found the house vent put on with the elbow at the wall instead of at the back of the dryer causing the blower duct to twist and hit the blower wheel when pushed back against the wall. The customer was concerned about the buzzer going off and I explained this was normal when the clothes were done. I also explained how the wrinkle shield setting worked. Dryer is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Bertram, Texas 78605
Maurice R
Job Details: 01/17/2023
Arrived onsite for previously diagnosed parts. On inspection I removed the evap cover and installed the thermistor and fan motor. During the installation the heater wire was dangling lose. It had popped out of the molex connector housing. I bent the barb backup and installed it back into the connector housing. No water leaks detected during service.
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Austin, Texas 78754
Paul
Job Details: 01/17/2023
Arrived onsite for a dryer making loud noise. I found the unit making a loud buzzing noise and if the unit was shifted any the blower wheel would rub on the vent housing. I removed the blower wheel and isolated the motor and it still would make the loud buzzing noise. I found the bearings bad in the motor. I replaced the motor and tested and it sounded good. I put one component back on at a time and tested each time. When the vent was installed it caused the blower wheel to rub on start up and then it would stop rubbing and sound normal when at full speed. I put a sound pads between the vent and the rear bulk head and tested. The dryer is working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB06
Near Manor, Texas 78653
Joe Z
Job Details: 01/17/2023
Arrived onsite to install previously ordered part. Replaced control W11342846. Test unit and unit is operating as designed. Job complete
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Temple, Texas 76502
Tyler
Job Details: 01/17/2023
Arrived on site for dryer needing previously diagnosed tub seal and high heat glue. Upon arrival reconfirmed issue. Installed part then reassembled and tested unit. Found dryer working as designed with no noise. Instructed customer er to give unit 24 hrs to allow glue to finish curing prior to full use. Call complete
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Manor, Texas 78653
Joe Z
Job Details: 01/17/2023
"Arrived onsite to install previously ordered parts. Replaced drain pump W11396717, and control W11543994. Test unit and unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Austin, Texas 78744
Joe Z
Job Details: 01/17/2023
Arrived onsite for interior microwave bulb not turning on. Upon arrival test unit and interior bulb does not light when opening door and when cooking. Removed oven from wall to gain access under control to test bulb. Test lamp and is OL. Need to replace lamp. Replaced lamp W10886919. Test unit and unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Austin, Texas 78744
Joe Z
Job Details: 01/17/2023
Arrived onsite for ice bin wiggles. Upon arrival inspected ice container and found that it has failed. Inspected bottom coupling and is good. Replaced container W11347840. Unit is operating as designed. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, Texas 78744
Joe Z
Job Details: 01/17/2023
Arrived onsite for no operation. Upon arrival customer stated that the unit has already been serviced and no longer needing services. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ0
Near Austin, Texas 78741
Joe Z
Job Details: 01/17/2023
"Arrived onsite for not filling with water. Upon arrival ran diagnostics and got error code F4-E3 motor not running. Got voltage at wash motor, just not operating. Need to replace sump and motor. Replaced sump and motor WPW10605057. Test unit and unit operates as designed. No leaks present at this time. Job complete"
We serviced a
JENN-AIR MICROWAVE
Model JMV8208CS07
Near Austin, Texas 78704
Wesley
Job Details: 01/17/2023
Arrived onsite and found intermittently throwing door error. Secured both interlocks with tighter deep thread screws and optimized door alignment. Advised customer on repair and advised on heavy door use and care. All checks good.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, Texas 78704
Wesley
Job Details: 01/17/2023
Arrived onsite for not water only and repaired unit by swapping lines to correct positions as they have been installed reversed. Unit is now operating as designed all checks good.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Austin, Texas 78703
Wesley
Job Details: 01/17/2023
Arrived onsite and installed the valve and control and reinstalled unit to hookups. Tested. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS1
Near Austin, Texas 78705
Wesley
Job Details: 01/17/2023
Arrived onsite and repaired oven with blown control. Replaced control. Unit is now operating as designed. All checks good.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Georgetown, Texas 78626
Gerry C
Job Details: 01/17/2023
"MVW6230HW0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the failed harness and then the cam and belt. I recalibrated the unit and tested. Operational test good, no leaks observed during service."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Salado, Texas 76571
Gerry C
Job Details: 01/17/2023
"KUIX505ESS1 Arrived to inspect no ice. I found the sealed system was intact and still cooling, the issue was with the controller getting stuck within an endless cleaning loop and never shutting off the water valve, whenever powered up. I allowed the unit to complete the cleaning cycle and the issue was resolved. No leaks observed during service."
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS4
Near Georgetown, Texas 78633
David Z
Job Details: 01/17/2023
"Arrived on site to follow up on vent hood that had leaked some grease down the wall behind the unit. On arrival customer advised the unit did have an exterior damper as mentioned in last visit. Clarified to customer that grease leaking out of the casing / frame means that the ducting had to be leaking or disconnected somewhere in the tower, and missing or incorrectly installed dampers help accelerate grease thinning out and running. Advised customer they need their builder or HVAC folks to come in and revise and resolve the ducting to resolve, since this is not related to the function of the unit machinery, just venting. Call complete."
We serviced a
KITCHENAID OVEN
Model KOCE500ESS11
Near Georgetown, Texas 78633
David Z
Job Details: 01/17/2023
"Arrived on site to install new console, control, and temp sensor to resolve inconsistent preheating and Temps. Replaced all 3 components and ran a preheat and temp test. Found temperatures range within 5-10 degrees even with preheat. No further adjustment made since Temps are now showing consistent and unit working as designed. Call complete."
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Austin, Texas 78734
Vincent
Job Details: 01/17/2023
"Arrived on site for cooktop, inspected unit and work area. Installed the open conversion. Unit is now operating as designed. And no leaks where observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Austin, Texas 78734
Vincent
Job Details: 01/17/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was unit not working properly. Tested unit in diagnostics and found no error codes stored. I ran a diagnostics cycle and found low water pressure, the valve at the wall where not open all the way. I explained to the customer that the unit has to get to a appropriate level of water in a certain amount of time and if the control detects not enough water it will just stop the cycle. Unit is operating as designed and no leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS01
Near Lakeway, Texas 78734
Vincent
Job Details: 01/17/2023
Arrived on site to install parts ordered by previous tech. Unit is now operating as designed. Job completed.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Austin, Texas 78753
Vincent
Job Details: 01/17/2023
Arrived on site for icemachine. Inspected unit and work area. Found that the ice was overflowing. I tested the bin thermistor and it was out of range. Replaced it and its now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near San Marcos, Texas 78666
Matthew
Job Details: 01/17/2023
"Arrived onsite to replace faulty compressor. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec and powered unit. Compressor is running. Notified customer to put a bottle of water in freezer compartment. Bottle should freeze and remain frozen for 24 hrs before loading. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near San Marcos, Texas 78666
Matthew
Job Details: 01/17/2023
Arrived onsite for refrigerator freezing items in fresh food compartment. Upon arrival inspected unit. Found certain items icy. Ran diagnostics on thermistors and air damper. Found thermistor out of range. Replaced thermistor in upper fresh food compartment. Also tightened handles for customer. Unit is functioning properly. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near New Braunfels, Texas 78130
Matthew
Job Details: 01/17/2023
Arrived onsite for dryer not heating. Upon arrival inspected unit. Found unit does power on but no heat. Pulled and checked supply voltage. Voltage is good. Disassembled and checked heating circuit. Found cuttoff failed. Also noticed lint buildup. Replaced cutoff and tested. Unit is now heating and cycling properly. Notified customer to have external ventilation checked and to clean lint trap after every use. Job complete
We serviced a
UNKNOWN VENTHOOD
Model UXT5536AAS3
Near New Braunfels, Texas 78130
Matthew
Job Details: 01/17/2023
Arrived onsite for vent hood not functioning. Upon arrival inspected unit. Spoke to customer and found that unit is functioning however the control buttons are getting stuck in housing. Found that buttons are not being depressed correctly. Once fan speed is selected then the off button must be depressed to stop the unit. Customer was pushing the same button twice which was causing it to get stuck. Instructed customer on proper use. Unit is functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pflugerville, Texas 78660
Kimo
Job Details: 01/17/2023
"Arrived onsite for a dishwasher that is flashing the clean light. Upon inspection I found that the drip man had water in it I drain the water out and tested the unit for leaks and found that there was a small leak at the water valve fitting. I tightened it up and found that the leak went away. I contended testing and and found no other leaks and the unit completed the diag cycle like normal. I also noticed that the customer is using pods , I advised customer on detergent use. Unit opening as designed. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Seguin, Texas 78155
Matthew
Job Details: 01/17/2023
Arrived onsite for microwave making noise when in use. Upon arrival inspected unit. Found unit making vibrating noises when heating. Disassembled and inspected. Found that issue was when installed the cabinets are not completely straight. The cabinet makes the frame slightly bow. I adjusted the mounting screws and the noise stopped. Tested multiple times for customer. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pflugerville, Texas 78660
Kimo
Job Details: 01/17/2023
Arrived onsite for a washer that stopped in the middle of a wash cycle. Upon arrival I tested the drain pump from the control on the harness side and found it showing open. I tested the pump itself and found it testing within spec. Upon further inspection I found that the harness separated at the point where it hose into the connector. I repaired the harness and tested the unit several times and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Fort Hood, Texas 76544
Tyler
Job Details: 01/17/2023
"Arrived on site for washer giving f0e5 error in diagnostics. Upon arrival confirmed issue and error occurrence. Found no failures in suspension, gearcase, splutch, etc. found washplate stable and properly in place. Found water supply not fully turned on limiting amount of water getting into unit during rinse cycle and not allowing load to balance. Correct issue and found washer working as designed. Call complete"
We serviced a
Whirlpool Wall oven
Model n/a
Near New Braunfels, Texas 78130
Matthew
Job Details: 01/17/2023
Arrived onsite for wall oven needing to be connected to WiFi. Upon arrival inspected unit. Found unit is functioning however needs to be connected to WiFi to stay updated with latest software. Had customer download Whirlpool app and walked thru setup. Unit kept having issues completing final setup. Referred customer to Whirlpool WiFi division. Customer will contact Whirlpool. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Kyle, Texas 78640
Kevin
Job Details: 01/17/2023
"Arrived on site and inspected washer and found it is unresponsive, found lid switch has failed. After replacement washer is now running cycle properly, job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Austin, Texas 78738
Luis
Job Details: 01/17/2023
"Arrived on site. Found broken wire on grid cutter,ice slab formed on evaporator plate,replaced grid cutter ran diagnostics all test passed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Mustang Ridge, Texas 78610
Kevin
Job Details: 01/17/2023
"Arrived on site and found microwave is not heating, found magnetron is noisy. after replacing magnetron, microwave is heating properly
We serviced a
AMANA DRYER
Model NED4655EW1
Near San Marcos, Texas 78666
Matthew
Job Details: 01/17/2023
Arrived onsite for dryer not heating. Upon arrival inspected unit. Customer stated had to return previous unit due to same issue. Pulled unit and checked supply voltage. Found unit not receiving proper voltage. L1 and l2 have 120 vac but across l1and L2 voltage drops to 0 vac. Flipped breaker to reset and still having same issues. Customer will need to resolve the issue. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Elgin, Texas 78621
Cliff
Job Details: 01/17/2023
Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Round Rock, Texas 78681
Lou
Job Details: 01/17/2023
"Arrived on site to inspect washer error codes. Upon further inspection, I found the unit display showing F9E1-no drain/long drain. I placed the unit in diagnostics and cleared the code and manually tested the drain pump and found it doesnt function at all. I tilted the unit back and found the harness shorted. I repaired the harness and reconnected the drain pump and immediately it came on but I could hear a rattling noise coming from the pump. Once the drain pump was done pumping the remaining water out of the unit, I manually tested the drain pump again and found it was intermittently turning on and off. I removed and replaced the pump and calibrated the unit. Tested the unit is diagnostics and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Austin, Texas 78717
Lou
Job Details: 01/17/2023
"Arrived on site to inspect dryer drum not turning but unit still heats. Upon further inspection, I raised the top panel and found the drive belt splitting and getting caught in the motor. I removed the drum and found the back left roller damaged and unit needing to be cleaned. I removed and replaced both rollers, tension pulley and drive belt. I cleaned the roller axles and vacuumed the lint from the unit (before/after photos). Reassembled the unit with the new belt installed and tested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Georgetown, Texas 78633
David Z
Job Details: 01/17/2023
"Arrived on site to diagnose washer that was making loud noise on fill, and sometimes was nor finishing loads. Tested unit in diagnostics and found error code present for Long Fill. Tested valves and found the cold valve was just barely trickling, causing the noise and also the failure to complete loads (timeout on cold rinse). Replaced inlet valve and tested. Verified proper fill, no noise, and completion of service cycle. Unit now working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, Texas 78681
Lou
Job Details: 01/17/2023
"Arrived on site to inspect refrigerator not working. Upon further inspection, I found the UI on and when I opened the unit doors, I found no lights on in the RC or FC sections and the compressor and no fans were operating. I pulled the unit out and cycled power to the unit and found the interior lights were on, but the compressor and fans did not. I placed the unit in diagnostics and tested in test 4 and the unit operated as designed. I found the deli control was operating and the deli harness was good. Filling the tech sheet for the wiring harness, I tested all points and got good readings for all. At the end of service, the lights were on but the compressor and all fans were not. No water leaks observed during service, job completed."
We serviced a
LG REFRIGERATOR
Model LMXS30796S/00
Near Georgetown, Texas 78633
David Z
Job Details: 01/17/2023
"Arrived on site to replace dispenser front panel with part provided by customer. Customer did not want to damage the door, so we were called to do the install. Used a putty knife to pop clips on old panel and remove. Also advised we could no warranty part since they purchased, so we install and remove old only. Replaced part and tested unit. Verified all features working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Georgetown, Texas 78633
David Z
Job Details: 01/17/2023
"Arrived on site to diagnose refrigerator that is not making any ice. On arrival found icemaker on, bucket empty. Tried to cycle icemaker and it stopped mid cycle and would not progress. I jumped the valve to make sure it was good, and valve does fill. Replaced icemaker and verified it completed a harvest cycle. I did notice the temperature was not consistent in the RC due to being full and air channels all being blocked. Advised customer to center items on the shelves and make sure nothing touches the back wall, this will get the refrigerator compartment back to consistent proper temp. Call complete."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Round Rock, Texas 78681
Lou
Job Details: 01/17/2023
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found the unit full of water. Pressed cancel on the control panel and the drain pump came on and began to drain the water. After approximately 30 seconds, the drain pump stopped during the water but I could hear the motor humming. Using my shop vac, I removed the remaining water and removed the drain pump and retested. Once I pressed cancel, the dr pump failed to turn on. I removed and replaced the drain pump and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waco, Texas 76710
Jonathan M
Job Details: 01/17/2023
Arrived on site for a refrigerator that is not dispensing ice or water. Inspected unit and work area. Found the lock button on the user interface and unlocked the UI. Attempted to dispense water and ice and found both operating as designed. Test of the unit multiple times and advise the customer that they may have accidentally touched and held the lock button walking all of the user interface is features. Customer was unaware that that was something that they could do on the unit. I did explain that the lock feature is mainly for families with children from being able to dispense water or ice all over the floor. Went over how to unlock the lock setting in case if it accidentally gets touched and went over the user care guide. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WFE710H0AS0
Near New Braunfels, Texas 78130
Leonardo
Job Details: 01/17/2023
Arrived on site to test unit for oven not working. Test unit and found broken. Bake element replace bake element at. Homeowner approved charges tested unit but preheating to 350 unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near New Braunfels, Texas 78132
Andrew
Job Details: 01/17/2023
Arrived on site to test unit for not draining properly again. Found error code f3e1(pressure system error). Ran diagnostics and found control not recognizing water level sensor properly. Found no obstructions in drain pump and pressure dome. Pressure hose not clogged or restricted. Recommended replacing ACU and water level switch.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Hutto, Texas 78634
Kimo
Job Details: 01/17/2023
Arrived on site for a refrigerator that has a light out in the freezer. Upon arrival I replaced the light and found that all the lights began working again. Job complete.
We serviced a
GE WASHER
Model GFWR2700H1WW
Near Waco, Texas 76708
Jonathan M
Job Details: 01/17/2023
"Arrived on site for a washing machine that needs a new Bellow. Inspected unit and work area. Did confirm the customers complaint and found the gasket moldy. Replace the Bellow Inn tested the unit in a normal wash cycle for 15 minutes with no leaks present. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Briarcliff, Texas 78669
Scott
Job Details: 01/17/2023
"Arrived on site , replaced sump and motor and heater element . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Temple, Texas 76501
Tyler
Job Details: 01/17/2023
Arrived on site for washer showing f3e1. Upon arrival error and complaint. Disassembled unit and found 2 harnesses (including pressure switch harness) not connected to ACU. Corrected wiring issue then tested unit. Found washer working as designed but found leaks on but cuttoff connections for water supply. Informed customer they would need to resolve leak before using washer. Call complete
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS
Near Georgetown, Texas 78628
Lou
Job Details: 01/17/2023
"Arrived on site to inspect wall oven door glass damage. Upon further inspection, I found the upper oven door inner glass broken. I removed the upper door and disassembled and removed all of the broken glass from the door. Installed the inner glass and reassembled and tested door function. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS0
Near Dripping Springs, Texas 78620
Kevin
Job Details: 01/17/2023
"Arrived on site removed panels in oven and found flame when ignited has a lot of orange tips and is large. Moved air cut off gate on burner to the 2/3 close position and now flame is completely blue And normal sized. Allowed oven to preheat and then reignite several times to confirm no gas smell.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Killeen, Texas 76549
Tyler
Job Details: 01/17/2023
Arrived on site for dishwasher showing f8E4 in diagnostics. Upon arrival Confirmed issue. Upon further inspection I did find water in the drip pan and found evidence of a leak occurring from the fill line. Also found evidence of water leaking under the sink that customer had stated was happening around the same time and customer is going to inspect as to what was causing that. After tightening the fill line ran unit through multiple test but could not find any further signs of leak from dishwasher unit working as designed call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Dripping Springs, Texas 78620
Luis
Job Details: 01/17/2023
"Arrived at Lilly sharp 301 OAK SPRINGS DRDRIPPING SPRINGS, TX 78620Checked refrigerator for a no cool and dispensing ice issue,found defective auger motor shaft,removed evaporator cover found uv dye on right side of evaporator,diagnosed unit will need a new shaft,evaporator,drier and access valve .Replaced shaft,evaporator,access valve and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good.
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW02
Near Austin, Texas 78738
Kevin
Job Details: 01/17/2023
"Arrived on site and inspected washer and found clothing items in drain catch blocking water flow. After removing clothing items ran a diagnostic cycle and washer is draining properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Georgetown, Texas 78626
Gerry C
Job Details: 01/17/2023
"Arrived to instal previously diagnosed and ordered part. I removed and replaced the right FC door slide and adjusted. The unit resumed all normal functions and the wee no water leaks observed during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS1
Near Austin, Texas 78744
Joe Z
Job Details: 01/17/2023
"Arrived onsite for close door error. Upon arrival, inspected unit and found bottom interlock is stuck on open position. Inspected bottom interlock and is in good condition. Reset bottom interlock and test unit several times. Unit is operating as designed. Job complete.
We serviced a
LG REFRIGERATOR
Model LMX30995ST/01
Near Buda, Texas 78610
Kevin
Job Details: 01/17/2023
"Arrived on site and found Compressor is running but refrigerator is not cooling. However refrigerator is still within 10 year warranty for compressor and can be serviced by an LG service provider.
We serviced a
ADMIRAL DRYER
Model AED4675YQ1
Near Austin, Texas 78745
Joe Z
Job Details: 01/17/2023
"Arrived onsite for no heat. Upon arrival inspected unit. Found lots of lint blocked in blower housing. Test element and is good. Test fuse and is good. Found cut off is OL. Need to replace cut off. Replaced cut off and test unit. Observed element cycling. Unit is operating as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78703
Wesley
Job Details: 01/17/2023
Arrived onsite and repaired unit using the lower harness to repair valve wiring. Tested unit for operation and for leaks. All checks good. Advised customer on findings.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Austin, Texas 78732
Vincent
Job Details: 01/17/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit lights where out. I replaced all modules and all lights where back on.
We serviced a
WHIRLPOOL OVEN
Model KOSE500EBS05
Near Lakeway, Texas 78734
Vincent
Job Details: 01/17/2023
"Arrived on site for oven, inspected unit and work area. Customers complaint was oven making noises, they also showed me a video. Video sounds like its coming from the cooling blower. I removed unit and inspected and found nothing from normal. I tested oven while being out from the cavity. I heated up to 350? and heard the convection fan vibrating loudly. I suggested the customer to replace the convection fan motor.Replaced part and retested. Unit is now operating as designed. Job completed.
We serviced a
GE DISHWASHER
Model GDT545PSJ0SS
Near Lakeway, Texas 78734
Vincent
Job Details: 01/17/2023
Arrived on site to install previously diagnosed parts. Installed new vent seal. Unit is now operating as designed and no leaks where present at the time of service job completed.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC0
Near Pflugerville, Texas 78660
Kimo
Job Details: 01/17/2023
Arrived onsite for a washer that is leaking. Upon arrival I found that the drain hose was missing. I quite Customer to replace the hose. I installed new hose and tested the unit and found that the leak was gone.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near New Braunfels, Texas 78130
Andrew
Job Details: 01/17/2023
Arrived on site to test unit for RC evap frosting over. Unit was thawed in arrival. Found evap thermistor reading open directly at thermistor. Advised to have drain pan replaced as well. Replaced harness and drain pan. Drain not plugged/restricted. Filled gaps between linear and cabinet with silicone. Tightened door handles as well. . No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Round Rock, Texas 78681
Vincent
Job Details: 01/16/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was washer making noises. Tilted unit backwards and found the motor making some noises. Im ordering the motor and reschedule when parts have arrived. No leaks where observed during service. ; ordrng 1 W11026785 (MOTOR), O-SMS tckt"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW4
Near Austin, Texas 78745
Matthew
Job Details: 01/16/2023
"Arrived onsite for lid not latching. Upon arrival inspected unit. Found lid fractured at hinges. Also found error code for water temperature. Also found suspension failed. Ordering Suspension rods, glass lid, hinges and hinge pins and valve. Office to reschedule. ; ordrng 1 WP8563965 (Left pin) and 1 WP8572974 (Right pin) and 1 W11259006 (Glass lid) and 1 W11401116 (Left hinge) and 1 W11399226 (Right hinge) and 1 W11130359 (Suspension) and 1 W11172234 (Valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Austin, Texas 78733
Matthew
Job Details: 01/16/2023
"Temperature and detergent use. Arrived onsite for dishwasher leaving film on some glassware and plastic. On arrival inspected load that was recently run. Film on glass looked like hard water etching however washed away easily with water. Residue seems like detergent that had now washed completely away. Ran diagnostics and found no stored error codes. Ran auto test and all components passed. Found customer has been alternating several different detergents also rinse aid was low. Customer also mentioned water temperature. Notified customer that unit needs 120 degrees water temperature for ideal wash. Recommended customer also not prewash dishes. Instructed customer on loading, water temperature, detergent use and rinse aid. Customer will check home water temperature and utilize only one type of detergent and monitor performance. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC
Near Hutto, Texas 78634
Cliff
Job Details: 01/16/2023
Arrived on site to diagnose a washer that is making unusual noise. Found slider collar hitting rotor causing noise. Replaced slider and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KENMORE REFRIGERATOR
Model 106.577027
Near West Lake Hills, Texas 78746
Matthew
Job Details: 01/16/2023
Arrived onsite for refrigerator frosted over. Upon arrival inspected unit. Found evaporator covered in ice. Unit is not completing defrost cycle properly. Thawed area to access defrost components. Bi-metal showed closed. Heater checked at 22 ohms. Found faulty control.
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SBL05
Near Cedar Park, Texas 78613
Kimo
Job Details: 01/16/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new motor and shaft. And tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Manor, Texas 78653
Wesley
Job Details: 01/16/2023
Arrived onsite and found failed blower wheel nut that had caused no airflow and overheating the cutoffs. Repaired with cutoff kit and blower. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW04
Near Wimberley, Texas 78676
Andrew
Job Details: 01/16/2023
"Arrived on site to test unit for no ice production. Found ice maker fingers frozen in stuck in ice cubes. Removed ice from ice maker with warm water and reinstalled, ice maker did not respond when jumping T-H. Replaced ice maker, unit now working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Leander, Texas 78641
Gerry C
Job Details: 01/16/2023
"MDB8959SKZ0 Arrived to inspect breaker still tripping. I entered service test mode and found FAE2 (F10E2, vent electrical) as the only stored error code and cleared for testing. The vent wax motor tested and 1.402 K at slightly above room temperature. The dispenser solenoid measured 354.2 . I monitored the main line VAC and noted a maximum momentary startup current of 3.42 amps that occurred with motor startup. Allowing the automatic test mode to complete, 9.81 amps was measured with the circulation motor running (1.71 circulation motor only with water and .6 drain pump only) and it steadily declined to 8.2 amps until the heater deactivated. The unit completed the cycle and no errors were generated. Due to the intermittent nature of the issue and not finding anything associated with the error code, I replaced the control. I retested and no sues occurred. I discussed detergent type and amount with the customer and they will refrain from pod usage and switch to a measurable powder or liquid and deuce the amount of detergent used. If the issue occurs again, I advised the customer to plug the unit into a different outlet, namely the garbage disposal and then ensure the switch is in and retry operation. If the unit no longer trips the new breaker, the likelihood would be the existing circuit/breaker No leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Cedar Park, Texas 78613
Gerry C
Job Details: 01/16/2023
"KRFC704FPS05 Arrived to instal previously diagnosed and ordered parts. Prior to sealed system removal, I retested and found the compressor would not engage at all. Further testing revealed there was no line VAC to the inverter. I removed and inspected the Orion controller and found P1 3-4 not fully seated and canted to the side, causing connector 4 and possibly 3 to loose continuity. I corrected the plug issue and tested. The unit cooled as designed and the compressor ran steadily after repair. No water connections to unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEE00
Near Austin, Texas 78759
David S
Job Details: 01/16/2023
"Arrived on site to install previous diagnosed parts. I replaced the right side door gasket, the rc evaporator motor, and the drip. I reassembled the unit and found it working as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Georgetown, Texas 78628
Lou
Job Details: 01/16/2023
"Arrived on site to inspect microwave noises. Upon further, I tested the units fan and found the damper door is loud when it closes. I removed the vent cover and found the damper is missing the insulation pieces that the door is supposed to rest on when closed. Using some pieces of insulation from my van stock, I placed them accordingly on the damper door and bracket and tested. Noise is quieter and to the customers liking. Re-installed the vent and retested and unit is operating as designed. Job completed."
We serviced a
MAYTAG RANGE
Model MGS8800FZ0
Near Kyle, Texas 78640
Leonardo
Job Details: 01/16/2023
Arrived on site to test unit for orange flames. Test unit and found burner heads not siting flush. Replaced burner heads and flame are normal but left front orifice holder is damaged no allowing burner head to sit flush. Will order new orifice holder and will also replace the fan making loud noise. Will need autho office to reschedule ; ordrng 1 W10552128 (LF orifice holder) and 1 Willneedautho (Will need autho)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Georgetown, Texas 78628
Lou
Job Details: 01/16/2023
"Arrived on site to inspect dryer noises. Upon further inspection, the customer advised that the noise is a different noise than before. The customer opened the door and turned the drum and I could hear debris banging around in one of the drum baffles. Turned the unit on and could hear it intermittently. I removed the top panel and removed all of the baffles and found some debris inside. Removed the debris and reinstalled the baffles and retested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, Texas 78728
Kimo
Job Details: 01/16/2023
Arrived on site to install previously discussed parts. Upon inspection I found that the unit was operating as designed. I tested unit several times with the customer and the only noise both her and I could hear coming from the unit at this time was the point at which the drum was welded together rolling over the supports/ rollers. Unit operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Georgetown, Texas 78628
Lou
Job Details: 01/16/2023
"Arrived on site to inspect dishwasher leaking from underneath. Upon further inspection, I found the toeplate had been removed. I found the sump/motor assembly is leaking from the diverter housing (photo). Also found where water damaged had occurred along the baseboards and the insulation on the right side the unit (photos). I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Blanco, Texas 78606
Andrew
Job Details: 01/16/2023
Arrived on site and replaced previously diagnosed console. Unit working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Bastrop, Texas 78602
Joe Z
Job Details: 01/16/2023
"Arrived onsite to install previously ordered parts. Replaced thermal fuse WPW10545255, Tod WP4449751 , and console W11371420. Test unit by preheating oven to 350. Observed blower turn on. Unit is operating as designed. Job complete"
We serviced a
GE REFRIGERATOR
Model GNE27JMMNFES
Near Georgetown, Texas 78628
Lou
Job Details: 01/16/2023
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I disassembled the FC section to get access to the ice maker. I found the service LED on the ice maker is solid on. I tested the ice maker and found it harvesting as designed and calling for water but not getting any water. I tested the water dispenser on the inside left panel of the RC section and water dripped out. I removed the filter and installed a bypass and retested the dispenser and water dispensed but stopped. I retested the ice maker and got no water. I found water puddled at the back left corner of the unit. Pulled the unit out and found where water is coming out from the control housing area. Removed the control cover and found water coming out of the cabinet at both harnesses (photos). I advised my customer of my findings and showed her the issue. I recommended the customer contact the Manufacturer to discuss a resolution. Customer requested to leave the unit plugged in and the ice maker turned on. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569YEM2
Near Kingsland, Texas 78639
David Z
Job Details: 01/16/2023
"Arrived on site to diagnose refrigerator that has lost cooling on several occasions, and also has the front UI panel start blinking or staying dead when the unit resets. Customer says several times a day the panel will blink or die. Talked with CS who advised most of the time the HV control relays failing is what causes the blinkouts. Provided estimate for a new HV control . When i was behind the unit I could hear a relay constantly clacking and did cause the unit to cycle and blink out. Replaced control and tested. Issue stopped when the new control was installed. Customer also had drain backing up, due to buildup in the duck bill. Cleared duck bill. If we have to return, please send updated drain kit.
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC3
Near Hutto, Texas 78634
Cliff
Job Details: 01/16/2023
Arrived on site to replace previously ordered parts for washer. Replaced suspension and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model KSDB900ESS5
Near Austin, Texas 78746
Matthew
Job Details: 01/16/2023
Arrived onsite for range damaged . Upon arrival inspected unit. Found both side panels damaged. Replaced panels. Tested unit and unit is functioning properly. Customer also had concern about internal oven temperature. Tested oven and temperature is within range. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, Texas 78628
Lou
Job Details: 01/16/2023
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the dispenser and the upper rack right rack stop. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lago Vista, Texas 78645
Maurice R
Job Details: 01/16/2023
Arrived onsite for washer shaking and walking. On inspection found that the front suspension was shoot. Replaced all the suspension and tested unit. I then flipped the unit up in found oil all over the sides and the motor. Ordering parts to fix the issue. No water leaks detected during service. Office to pre approve the parts for customer.Errors F0E3 F0E5 F0E9; ordrng 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Leander, Texas 78641
Gerry C
Job Details: 01/16/2023
"WOS51EC0HS20 Arrived to inspect F3E1 error. I found the unit would not heat at all and there were multiple instances of the code stored and I cleared for testing. I found the connector at the sensor, on the harness side was slightly deformed internally and the contact bar was pressed down too far for positive contact. I was able to re-form the connector and tested. Throughout many different types of movement and stress in the connector, I could not get it to fail again, while monitoring continuity with my meter. Operational test good."
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ1
Near Buda, Texas 78610
Kevin
Job Details: 01/16/2023
"Arrived on site removed panels in oven and found flame when ignited has a lot of orange tips and is large. Moved air cut off gate on burner to the 2/3 close position and now flame is completely blue And normal sized. Allowed oven to preheat and then reignite several times to confirm no gas smell.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Marble Falls, Texas 78654
David Z
Job Details: 01/16/2023
Arrived on site to diagnose refrigerator not cooling. Tested unit and found it has a locked up compressor. If unit tries to start it just buzzes and stops. Will fire the compressor. Ordering sealed system job R600. Office to schedule. ; ordrng 1 R600Kit (R600) and 1 Nitrogen (Nitrogen) and 1 W11578004 (Evap) and 1 Lokring (Lokring kit) and 1 W11504419 (LR suction line to evap) and 1 W11504449 (LR cap tube to evap) and 1 W11635510 (Compressor) and 1 W11504449 (LR dryer to cap tube) and 1 W10805035 (Drier without dye) and 1 W11504445 (LR Heat tube to dryer) and 1 W11506635 (Access Valve)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26ZSHB4
Near Austin, Texas 78730
Luis
Job Details: 01/16/2023
"Arrived on site for loud noise and water leaking. Power cycled unit loud screeching noise from evaporator fan motor,diagnosed a defective fan motor,found water leaking from filter housing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Kyle, Texas 78640
Kevin
Job Details: 01/16/2023
"Arrived on site and inspected refrigerator and did not find any issues with freezer door. It is closing properly, there is no condensation currently in freezer, seal is making good contact with cabinet. Took multiple pictures, Discussed with homeowner importance of ensuring there is no food items Or anything else preventing door from closing properly, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Austin, Texas 78737
Leonardo
Job Details: 01/16/2023
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Will need to order new sumpAnd motor . ordrng 1 W10805015 (Sump and motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Marble Falls, Texas 78654
David Z
Job Details: 01/16/2023
Arrived on site to install new door panel to resolve dishwasher with dented front panel from install. Installed new panel and verified all proper fitment and function. Unit no longer leaking after repair on last visit. Call complete.
We serviced a
WHIRLPOOL VENTHOOD
Model JXW8536DS0
Near Leander, Texas 78641
Gerry C
Job Details: 01/16/2023
"JXW8536DS0 Arrived to inspect blower no longer working. I found the unit would only hum in all settings, progressively louder as the setting was higher. I removed and replaced the blower, finding the original had failed and was difficult to rotate by hand and tested. Operational test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Johnson City, Texas 78636
Andrew
Job Details: 01/16/2023
"Arrived on site to test unit for loud screeching sound. Customer did have a recording of sound and sounds as if belt is slipping but its a direct drive. Revived stator, clutch and slider and found no signs of rubbing or contacting. Deboned wash plate and tub and nothing is loose or making unnecessary contact. Suspension is good and not worn. Im able to mimic issue. Replaced clutch and slider as a precautionary. No signs of gearcase failure. No leaks detected. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS0
Near Cedar Park, Texas 78613
Kimo
Job Details: 01/16/2023
Arrived onsite to install previously discussed parts. Upon arrival I installed the new water valve. And tested unit and found unit operating as designed no leaks.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Smithville, Texas 78957
Joe Z
Job Details: 01/16/2023
"Arrived onsite for SAFETY Dryer burnt in rear/red hot / burn odor, drum black. Upon arrival inspected unit and did not see drum black or non ordinary color. Removed rear panel to inspect/ test element. Watched element cycle several times and element is operating as designed. Found that the belt pulley has broken off the motor causing the belt to shred. Need to replace belt, blower wheel and motor