Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site. Check for burner and I’ve been issues. Ran oven and found temperature 80° higher. Also found left front burner intermittently not kicking on. Called tech-support and they have a new style of burner cap To help ignite burner. Will need control, sensor and cap To repair unit. Rescheduled for 3/29/19 cust requesting afternoon appt if possible ; ordrng 1 CNOTES (CNOTES ) and 1 W10881749 (CAP FOR BURNER )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site. Check for burner and I’ve been issues. Ran oven and found temperature 80° higher. Also found left front burner intermittently not kicking on. Called tech-support and they have a new style of burner cap To help ignite burner. Will need control, sensor and cap To repair unit. Rescheduled for 3/29/19 cust requesting afternoon appt if possible ; ordrng 1 CNOTES (CNOTES ) and 1 W10881749 (CAP FOR BURNER )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site. Check for burner and I’ve been issues. Ran oven and found temperature 80° higher. Also found left front burner intermittently not kicking on. Called tech-support and they have a new style of burner cap To help ignite burner. Will need control, sensor and cap To repair unit. Rescheduled for 3/29/19 cust requesting afternoon appt if possible ; ordrng 1 CNOTES (CNOTES ) and 1 W10881749 (CAP FOR BURNER )"
Near Spicewood, TX 78669
Cliff
Job Details: 03/29/2019
WASHER MAYTAG MVWB855DC3 Arrived on site to diagnose a washer that is leaving film on clothing. Tested unit and found pressure system fault and overload error codes saved in control. These were caused by over sudsing due to overusage of soap with a water softener. Advised homeowner on soap usage with softener system on home and best cycles and options to use for best results. No further repairs are needed at this time and no leaks were found at time of service.
Near Austin, TX 78723
Joseph C.
Job Details: 03/29/2019
DRYER WHIRLPOOL WED4616FW0 "Arrived on site for “no heat/no power” complaint. Per my previous diagnosis, removed and replaced element, cutoff, fuse and feet. Tested unit with Whirlpool vent test kit. Vent line is clogged. Not able to reconnect vent line until venting is cleaned out. Clogged venting can and will cause blown fuses, due to heat not being allowed to escape. Maintenance will need to clear venting, before unit may be operated. Unit is performing as designed, otherwise."
Near Manor, TX 78653
Joseph C.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “leaking water” complaint. Per my previous diagnosis, removed and replaced control and user interface. Ice box fan is working, now, but does not seem to be functioning at optimal performance. Ordering new ice box fan. No leaks detected, at time of service. Return for repairs on 04/02.; ordrng 1 W10846539 (ICE BOX FAN )"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to replace water tube, icemaker, and water valve for refrigerator. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."
Near Cedar Park, TX 78613
Lou
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH76719CS1 "arrived on site to inspect microwave with no power. Upon further inspection, I found the unit plugged in and the unit showed no power. I tested the outlet and found 124V. I removed the top grill and control panel and removed the fuse and tested it. It showed 0 ohms. I tested the switches and they were all good I replaced the fuse and tested the unit and it operated as designed. Job completed."
Near The Hills, TX 78738
Paul
Job Details: 03/29/2019
OVEN JENN-AIR JJW2827DS01 Arrived onsite for the oven to replace the control panel that was shipped to the customer from Jen-Air. I replaced the panel and set it up. I confirmed the unit had the 14.00 UI software version and took a photo. Call complete.
Near Austin, TX 78705
Luis
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site for no cool. Unit not powering on diagnosed faulty control. Installed new control,compressor and fans powered on unit working as designed"
Near Austin, TX 78737
Kevin
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRT779REYW00 "Arrived on site and inspected refrigerator and found no ice production cycled icemaker and the motor is operating properly and a valve energizes but The ice tray doesn’t fill. Removed icemaker and found fill tube is Frozen. Took one picture. Cleared ice and icemaker will now fill properly. Water dispenser in door has been operating properly since previous technician visit. No water leaks from connections at time of service, job complete."
Near Austin, TX 78753
Joseph C.
Job Details: 03/29/2019
WASHER SAMSUNG WF206BNW/XAA "I’ve done on site for “unit creating smoke, while in spin cycle” complaint. Inspected unit and found door boot worn due to basket bearings worn out. Looked up parts and found tub assembly is no longer made and no longer available.
Near Austin, TX 78722
Luis
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for faulty compressor. Removed faulty compressor,installed new compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Canyon Lake, TX 78133
Robert
Job Details: 03/29/2019
RANGE WHIRLPOOL WFE505W0HZ Arrived on job for complaints of burner not working. Found the left front burner open. Replaced burner and test.
Near Georgetown, TX 78633
Steve C.
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW6600SW2 "Arrived on site or the unit keeps giving the overload error. Tested the unit in diagnostics and cycle number one the water would not stop filling up the tub. Found the shaft has seized onto the inner basket. The unit will need a new bearing kit shaft, and inner tub. Customer advised that he will be getting a new unit. Customer only paid for the service fee. All water connections were dry at the time of service. Advise customer not to use the units due to potential he have water damage."
Near Leander, TX 78641
Jonathan
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Arrived on site for refrigerator not cooling properly in FC. Measured temperature in FC at 6°. Performed diagnostics mode and tested RC and FC thermistor. Tested compressor speeds. Tested evaporator fans. Gained access to FC evaporator and inspected evaporator (see SD-QuickPic), found good frost pattern. Set unit to every 8 hour defrost. All tested good, no water leaks present.
Near Austin, TX 78748
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for no cool in fresh food. Fresh food evaporator incased in ice. Called tech support per tech support need to replace evaporator cover and fan motor assembly. File#7724474471. Return date set for Friday 3/29; ordrng 1 WPW10501260 (COVER EVAP)
Near Briarcliff, TX 78669
Cliff
Job Details: 03/29/2019
OVEN KITCHENAID KOCE500ESS05 Arrived on site to diagnose an oven that is taking too long to cook. Tested unit and found open temperature 20° to low. Adjusted unit through calibration settings to account for temperature offset. No further repairs are needed and all is working properly at this time.
Near Killeen, TX 76542
Al
Job Details: 03/29/2019
WASHER WHIRLPOOL WFW85HEFW1 Arrived to inspect washer with door lock code. Confirmed the complaint and removed the top cover of unit and put he unit into diagnostics test mode. The unit door latch was replaced.
Near Austin, TX 78703
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KBFS22EWMS9 Arrived on site for display blinking and unresponsive diagnosed faulty control removed faulty control installed new control powered unit on tested display unit working as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 03/29/2019
REFRIGERATOR MAYTAG MFF2258VEM4 "arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that she checked the temps recently and her thermometer read approximately 50 degrees. The following day it read 32 degrees. Using my multimeter, I tested temps and in the RC=37 degrees and in the FC=4 degrees. Placed the unit in diagnostics and tested and the unit tested good. When I tested the damper, while opening, the motor was very loud. I removed the cover ad tested again and the damper door was hesitant when opening and the door began jumping as it closed. Customer agreed to the repair and paid in full. I am ordering the damper and CNOTE-LSO and scheduled return service for 04/04/19. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 WPW10196393 (damper control assy)"
Near Dale, TX 78616
Joseph C.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Arrived on site for “no cool in fresh foods” complaint. Inspected unit and found evaporator covered in ice. Removed ice and found drain clogged. Cleared drain. Unit is performing as designed. No leaks detected, at time of service."
Near Manor, TX 78653
Joseph C.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for “no ice production” complaint. Per previous diagnosis, removed and replaced freezer door. Tested and manually filled unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78727
Cliff
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures at this time and all parts and components fully operational. Advised homeowner on the cycles and options to use for best results. No further repairs are needed and no leaks were found at time of service.
Near Hutto, TX 78634
Jonathan
Job Details: 03/29/2019
VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site for vent hood not power on. Found vent hood disassembled when I had arrived (see SD-QuickPic). Tested voltage to unit and found none. Checked breaker and found off. Turned breaker on and found unit working. Assembled unit and tested. All tested good.
Near Manor, TX 78653
Joseph C.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for “no ice production” complaint. Per previous diagnosis, removed and replaced freezer door. Tested and manually filled unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78702
Wesley
Job Details: 03/29/2019
OVEN AMANA AGR6603SFS2 Arrived on site and replaced vent trim to repair door. All checks good.
Near Leander, TX 78641
James
Job Details: 03/29/2019
OVEN WHIRLPOOL WOS51EC0AS01 Arrived on site and tested operation. I found no operation from ui and no display. Tested fuses and found thermal fuse has failed. Installed new fuse and tested operation. Unit heating properly and all functions test good. Job complete
Near Austin, TX 78758
Tyler B.
Job Details: 03/29/2019
WASHER MAYTAG MVWC465HW2 "Arrived on site for unit not starting found lid lock the jammed , replaced and found control burnt replaced and tested and sparked again, need another control and replace all waiting and cap and motor and actuator before replacing control. ; ordrng 1 W11249158 (CONTROL)"
Near Copperas Cove, TX 76522
Al
Job Details: 03/29/2019
WASHER MAYTAG MVWC565FW0 "Arrived to inspect washer not completing cycle. Ran diagnostics test mode and unit did not actuate or spin. Lifted up unit, removed the dust cover and noticed the pulley mounted to the motor wad damaged. Ordering motor and screw kit and will return with previously marked parts.Scheduled the return visit for Monday April 1st.NEEDS MORE WORK ; ordrng 1 W10182109 (SCREW KIT) and 1 W11026785 (MOTOR-DRVE )"
Near Jarrell, TX 76537
Jonathan
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site for microwave not heating. Performed diagnostics mode and tested unit while measuring amp draw, found within range. Gained access to diode and capacitor and found failed diode. Removed diode and installed new. Tested unit, all tested good."
Near Austin, TX 78758
Cliff
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washing machine that will not start. Found latch assembly in the locked position with lid open. Released let’s solenoid and tested unit. Found all is functioning properly at this time and no other repairs are needed.
Near Seguin, TX 78155
Robert
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTE104DBL0 "Arrived on job for complaints of not washing. Found 120 volts going to pump and motor but not working in diagnostics cycle. Replaced pump and motor ran test cycle,all operation functioning properly. No leaks detected at time of service."
Near Seguin, TX 78155
Robert
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTE104DBL0 "Arrived on job for complaints of water leaking. Found drain pump not secured. Corrected issue. Filled wash and drained to detect leak,no leaks detected."
Near Round Rock, TX 78664
Steve C.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for the unit s not working properly. Tested the unit and found the door will not close properly. Found the upper rack is pushing against the door. Disassembled the upper rack and adjusted the rails. Assembled the unit and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78754
Luis
Job Details: 03/29/2019
REFRIGERATOR AMANA ASD2575BRB01 "Arrived on site for loud noise. Diagnosed noise due to high water pressure to unit. lowered pressure at valve,noise greatly reduced. Gave estimate to install reducer.
Near Georgetown, TX 78626
Steve C.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site for the unit is not washing the dishes. Tested the unit and found the unit will fill up with water and then nothing happens. Found the sump and motor is defective. Replace the sump and motor and tested unit. Unit works properly and all the water connections were dry at the time of service.
Near Cedar Park, TX 78613
Steve C.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to replace the control board, LED board, and power supply board Per previous tech. Replace all control boards and tested unit. Unit works properly and all water connection were dry at the time of service."
Near Austin, TX 78729
Wesley
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL ED5VHEXVB00 Arrived onnsite and replaced valve to repair freezing icemaker fill tube. Cleared ice. Replaced valve.
Near Blanco, TX 78606
Diego G.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site. Replaced refrigerator compartment evaporator, filter dryer and service port. Vacuumed system and charged to 5.3 ounces. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice.. Leaks present. Job complete"
Near Blanco, TX 78606
Diego G.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site. Replaced refrigerator compartment evaporator, filter dryer and service port. Vacuumed system and charged to 5.3 ounces. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice.. Leaks present. Job complete"
Near Blanco, TX 78606
Diego G.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site. Replaced refrigerator compartment evaporator, filter dryer and service port. Vacuumed system and charged to 5.3 ounces. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice.. Leaks present. Job complete"
Near Killeen, TX 76542
Al
Job Details: 03/29/2019
DISHWASHER FRIGIDAIRE FBD2400KB12B Arrived to inspect dishwasher not drying properly.Tested the unit and found the float switch was stuck in the up position. I removed and reseated the float switch. I tested the unit afterwards and the unit now heats as designed to.JOB COMPLETE
Near Leander, TX 78641
Lou
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB05 "arrived on site to inspect refrigerator lights not working. Upon further inspection, I found that the units interior lights would not come on when opening the door. I removed and replaced both lights in the RC and FC sections. After plugging the lights in, both came on. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Steve C.
Job Details: 03/29/2019
REFRIGERATOR AMANA ASI2575GRS00 Arrived on site to replace the control on the unit due to not going into automatic defrost. Replaced control and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Smithville, TX 78957
Thomas L.
Job Details: 03/29/2019
DRYER AMANA NGD4655EW2 Arrived on site for no heat condition. Found burnt lip not cycling on. Replaced open sensor and fuse. Unit now operates properly and all venting is clean.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for dishwasher door not closing or opening correctly. Performed diagnostics and tested door operation. Found unit not squared. Squared unit and tested door operation. All tested good, no water leaks present."
Near Austin, TX 78757
Scott
Job Details: 03/29/2019
DRYER MAYTAG MEDB835DW3 Arrived on site for control issues . Found control replay not responding .replaced control . Unit is now heating as normal . Customer has parts conseccion only . No lint build up .
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Check for Nocal issues. Found no components kicking on on arrival. Found faulty UI not sending power out. Replaced UI kit, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Check for Nocal issues. Found no components kicking on on arrival. Found faulty UI not sending power out. Replaced UI kit, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Check for Nocal issues. Found no components kicking on on arrival. Found faulty UI not sending power out. Replaced UI kit, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78739
Brandon
Job Details: 03/29/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of unit not heating properly and maintaining proper temperature, found faulty control board, I replaced control, unit tested good."
Near Austin, TX 78733
Robert
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW3 "Arrived on job for complaints of clothes being soaking wet at end of load and taking multiple times to ring out. Customer says only finishes loads on rinse and spin cycle,ran all 3 spin test speeds tests all passed. Replaced control board,ran test cycle and all operation functioning properly."
Near Austin, TX 78738
Paul
Job Details: 03/29/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived onsite for the microwave still not getting hot enough. The customer stated the unit is supposed to have an output of 900 watts and that when he called KitchenAid they agreed. I took a photo of the spec sheet for it in SDQP. I called techline and spoke with Cris. Cris stated their test chart was for 700 watts & 1000 watts but for a 900 watt output the unit should have a temperature rise between 35 to a 40 degree after 1 minute of continuous run time at 100% power in the center of the turn table. File# 7724491507. I filled a cup with 16 ozs. of water and checked the temp and had 68 degrees. I ran the unit for 1 minute and the water temp registers at 105 degrees after stirring it. I called techline and spoke with Leon. I gave Leon my findings. Leon said the unit was within specs and advised to have the customer call the contractor. Leon added on to the same file number. Call complete.
Near Round Rock, TX 78665
Andy
Job Details: 03/29/2019
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for range turning on by itself and bad heating coil. Tested and inspected unit and found failed switch and heating coil. Removed failed parts and replaced with new. Tested unit and all operations are normal.
Near Burnet, TX 78611
Cliff
Job Details: 03/29/2019
OVEN JENN-AIR JGW8130ADB "arrived on site to diagnose an oven that is not lighting. Tested unit and found igniter worn out in unit and will need to be replaced. Return date to replace igniter is 3/28/19.; ordrng 1 12400035 (igniter,oven)"
Near Marble Falls, TX 78654
Cliff
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 Arrived on site to replace dispenser pad and diagnose over cool issue in fresh food section. Tested unit and found crisper below freezing and inconsistent temperatures throughout RC. Contacted techline and they advised to block off crisper airflow by 50% with silver tape and re-adjust temperature settings on refrigerator. Set refrigerator to 38° and freezer to 2°. Also blocked airflow as techline requested. No further repairs are needed and all is working properly at this time.Tech line rep (Leon)File# 7724447604
Near Wimberley, TX 78676
Kevin
Job Details: 03/29/2019
OVEN GE JT5500BL6TS "Arrived on site and found door latch for top oven has failed and will not unlock after a self clean cycle. Replaced door lock and all function has returned to oven. Lower oven is operating correctly, job complete"
Near Leander, TX 78641
James
Job Details: 03/29/2019
OVEN KITCHENAID KOCE500ESS06 Arrived on site and tested operation. I found microwave cavity light burned out and unit not recognizing door closed consistently on microwave. I also found the oven latch not functioning properly. Unit has a communication error code as well. Due to the ui being replaced the unit will need new appliance manager to correct communication error. I will also need new cavity bulb and oven door latch to repair and will return with interlocks to correct microwave door closing issue. Repair will require 2 hours to complete ; ordrng 1 W10886919 (lmp-basles) and 1 W11179310 (CONTROL )
Near Burnet, TX 78611
Cliff
Job Details: 03/29/2019
OVEN JENN-AIR JGW8130ADB Arrived on site to replace ignitor for oven. Replaced igniter and tested unit. Found all is functioning properly at this time.
Near Lago Vista, TX 78645
James
Job Details: 03/29/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site and tested operation. I found the right side of the door sitting too high. I found the hinge receiver causing the issue and adjusted it to proper location. Seated door and tested. Door now functions properly and light turn off when door closed. Job complete
Near Temple, TX 76502
Arthur B.
Job Details: 03/29/2019
COOKTOP KITCHENAID KFGU766VSS02 Arrived onsite for customer complaint of center burner not igniting. Removed and replaced center burner head with updated replacement. Reassembled and tested. Center burner now ignites as intended. No other issues found. No gas leaks detected at time of service.
Near Lampasas, TX 76550
Al
Job Details: 03/29/2019
COMPACTOR WHIRLPOOL GX900QPPS6 Arrived to install previously ordered part. Removed and replaced the on/off push to start.Reassembled and unit tested as designed.JOB COMPLETE.
Near Austin, TX 78717
Lou
Job Details: 03/29/2019
DRYER MAYTAG MEDX655DW1 "arrived on site to inspect dryer not turning on. Upon further inspection, I found that the inner light was on with the door open. I tested voltage at the outlet and to the terminal block and got 250V. Removed back cover and tested ohms to the fuse, cutoffs, and element and all were good except the fuse. I removed and replaced the fuse and tested the unit and it operated as designed. Lint was cleaned from the lint chute. Job completed."
Near Austin, TX 78703
Wesley
Job Details: 03/29/2019
COMPACTOR KITCHENAID KTTS505ESS0 Arrived on site for compacting upon closing of door. and corrected symptom during testing. Was unable to replicate. Advised customer that in event of repeat failure switch could be replaced.
Near Austin, TX 78717
Lou
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG525S0HS1 "arrived on site to inspect range oven not igniting. Upon further inspection, I tested the cooktop burners and all operated as designed. I removed the bottom panel and tested Bake mode and the unit ignited and came on. I removed the bottom drawer and found the Ignitor connector bent and loose. I repositioned the connector and reconnected the Ignitor and tested. Unit operated as designed. I found that there were several pans in the heating drawer which could have possibly been hitting the Ignitor causing it to ground out. I advised the customer of my findings and repair. No gas leaks detected during service, job completed."
Near Austin, TX 78751
Scott
Job Details: 03/29/2019
RANGE WHIRLPOOL WFE515S0ES2 "Arrived on site for damaged range . Found trim vent piece broken on door ,as well as side trim broke and screws missing or broken. Handle is damaged as well. Ordering both side trim , screws , vent trim , handle . Please call to set return visit .; ordrng 1 W10761014 (trim-door RIGHT ) and 1 W10761018 (trim-door LEFT ) and 2 WP355214 (screw)s and 1 WPW10310922 (trim-vent) and 1 WPW10618239 (hndle-door)"
Near Round Rock, TX 78665
Andy
Job Details: 03/29/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to replace door, and control boards, I replaced door and control boards, found the drawer control was faulty, ordering control. Returning tech needs to mark control defective upon completing job. ; ordrng 1 WPW10769076 (cntrl-elec)"
Near Austin, TX 78728
Tyler B.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM01 "Arrived on site for no cool , found no ice build up and found compressor loud, found unit to be under service bulliten Special project s71233 w10666205c parts and labor covered by WP No leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 TJ90SF8404 and 1 W10276644 (compressor) and 1 W10687098 (evaporator) and 1 W10917531 and 1 WPW10143759 (drier-uv)"
Near Georgetown, TX 78626
Jonathan
Job Details: 03/29/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven frame bent and bottom door damaged. Inspected unit and found not flushed with cabinets (see SD-QuickPic). Found lower door not installed and hinges in installed position. Found outer frame on lower door damaged from door hinges. Disassembled door and removed door hinges and installed new. Installed new outdoor frame. Installed door and tested operation. All tested good.
Near Austin, TX 78754
Luis
Job Details: 03/29/2019
REFRIGERATOR GE PSS26MSWASS "Arrived on site for insulation issue in freezer door. Removed failed door installed new door checked door seal good,checked water dispenser unit working as designed."
Near New Braunfels, TX 78130
Robert
Job Details: 03/29/2019
WASHER MAYTAG MVWB855DC3 "Arrived on job to replace basket.replaced basket,tested operation. all operation functioning properly, calibrated unit,no water leaks detected at time of service."
Near Austin, TX 78734
Cliff
Job Details: 03/29/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site to diagnose and ice machine that is randomly turning off and making unusual noise. Tested unit and found external drain pump slow to kick on causing reset on unit and also External drain pump motor is making a grinding noise. Pump will need to be replaced to complete repairs. Return date is set for 4/16/19 per homeowners request. Advised homeowner to discontinue usage of unit to prevent water damage.; ordrng 1 W10825875 (pump)
Near Kyle, TX 78640
Brandon
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to replace thermistor and wire harness, after replacing, unit tested good."
Near Bertram, TX 78605
Thomas L.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for no cool condition. Found the fresh food evaporator was not being defrosted. Removed and replaced components that defrost the fresh food evaporator. Reassembled and all water connections are dry.
Near Austin, TX 78753
Andy
Job Details: 03/29/2019
DRYER MAYTAG MEDC465HW0 Arrived on site for dryer not drying clothes properly. Inspected unit and found partially crushed vent. Performed temperature test and found unit reached 227° Called tech line and spoke with Kathy (SR# 7724489143) Made aware of issues and was instructed to have customer replaced crushed vent due to restricting air flow. Did as instructed. No repairs are needed at this time.
Near Austin, TX 78734
Paul
Job Details: 03/29/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the external drain pump and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for u it no lights and no ice, found harnes sin deli broken, unit thinks doors are open, unable to run diag, will need harness and deli ui to diag and complete repair, need all parts for return vista. No leaks on sote ; ordrng 1 W11170612 (HARNESS) and 1 WPW10769076 (cntrl-elec)"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on site for poor washability. Found that the wash motor has failed. Removed and replaced and tested. Operations are normal and all water connections are dry.
Near Round Rock, TX 78665
Steve C.
Job Details: 03/29/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to replace the console Due to losing time. Replace the control panel and tested the unit. Unit works properly and job complete.
Near Austin, TX 78737
Brandon
Job Details: 03/29/2019
DISHWASHER JENN-AIR JDB9000CWS3 "Arrived on site for customer complaint of unit not cleaning and smelling, found faulty dispenser, after replacing, unit tested good."
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/29/2019
WASHER MAYTAG MVWC425BW0 "Arrived on site for “shield loose” complaint. Inspected unit and found loose screws on shield. Tightened screws. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78747
Leonardo
Job Details: 03/29/2019
RANGE AMANA AGR5330BAS3 Arrived on site to test unit for LR burner not igniting. Test unit and found ignitor connection loose at ignitor module. Secured connection to ignitor module test unit and unit test good no leaks present at this time burner is igniting. Job complete
Near Austin, TX 78735
Leonardo
Job Details: 03/29/2019
DISHWASHER GE PDT845SSJ2SS Arrived on site to test unit for unit leaking. Found leak coming from fill vale. Replaced fill valve test unit and unit test good no leaks present at this time. Left part with customer no leaks present at this time. Job complete.
Near New Braunfels, TX 78130
Robert
Job Details: 03/29/2019
WASHER MAYTAG MVWB765FW2 "Arrived on job for complaints of drawer not opening or closing unless adjusting door. Replaced drawer to correct issue. Did not fix. Replaced housing to correct issue, replaced housing to correct issue, did not fix. Will need lid to complete.; ordrng 1 W11259006 (LID)"
Near Smithville, TX 78957
Thomas L.
Job Details: 03/29/2019
RANGE FRIGIDAIRE BGGF3045RFA Arrived on site for unit not operating. Customer selected bake but did not select temp. Thus unit shuts off. Selected bake and selected a temperature and the unit works properly.
Near Austin, TX 78745
Robert
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW4816FW0 "Arrived on job to install wiring harness, installed harness ran diagnostics and all operation functioning properly.no leaks detected at time of service."
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/29/2019
WASHER MAYTAG MVWB765FW3 Arrived on site. Customer wants to see if he can get a new unit because he doesn’t feel he should have any repairs. Customer said he’s going to get with builder for replacement. Customer did not want no service until he talk to builder. No longer present. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/29/2019
WASHER MAYTAG MVWB765FW3 Arrived on site. Customer wants to see if he can get a new unit because he doesn’t feel he should have any repairs. Customer said he’s going to get with builder for replacement. Customer did not want no service until he talk to builder. No longer present. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/29/2019
WASHER MAYTAG MVWB765FW3 Arrived on site. Customer wants to see if he can get a new unit because he doesn’t feel he should have any repairs. Customer said he’s going to get with builder for replacement. Customer did not want no service until he talk to builder. No longer present. Job complete
Near Austin, TX 78734
Paul
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL JS48SEDUDW15 Arrived onsite for the refrigerator door not sealing. Ms stated the FC door was not sealing correctly. I found the magnetic strip in the gasket weak allowing the door to be opened easily. Need to replace the door gasket. Ordering C-NOTES & WP2266901 GASKET.; ordrng 1 C-NOTES (THE PARTS PICK LIST WAS NOT CHANGED WHEN THIS CALL WAS ADDED SO I DIDN’T HAVE THESE PARTS. THE GASKET THAT WAS SHOWING ON THE LIST IS WHAT IS NEEDED. THE OFFICE NEEDS TO RS THE CALL WITH THE CUSTOMER.) and 1 WP2266901 (GASKET)
Near Georgetown, TX 78628
Thomas L.
Job Details: 03/29/2019
DISHWASHER GE GDT580SSF0SS Arrived on site for unit that would not run and door would not stay latched. Found that the door outer panel was hitting on side anchor screws. Corrected situation with new anchor screws. All water connections were dry at the time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for “no ice production” complaint. Inspected unit and found fill tube clogged. Getting water from supply line, under door. Spoke with Dustin, at techline(Ref# 7724492291). Will need to replace freezer door. Ordering new freezer door. Office to set return schedule, due to factory need to make new door.; ordrng 1 LW11026427 (FREEZER DOOR (BLACK))"
Near Austin, TX 78732
Paul
Job Details: 03/29/2019
DRYER GE GTDX200GM1WW Arrived onsite for the dryer that did one cycle after the repair and stopped working again. I found the new timer that was replaced had failed. I had 121VAC in and only 21VAC out. Need to replace the time again. Ordering WE04X20415 DRYER TIMER. RS for Fri 3/29.; ordrng 1 WE04X20415 (DRYER TIMER)
Near Belton, TX 76513
Arthur B.
Job Details: 03/29/2019
RANGE KITCHENAID KFID500ESS01 Arrived onsite for customer complaint of induction range getting error code F47 and not starting. Removed cooktop glass and found module shorted out on LR section. Removed and replaced module assembly. Reassembled and powered unit on. Tested all elements. All work as intended. No other issues found.
Near Kyle, TX 78640
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no cool. Found fresh food section good and cold temp reading 35°. Checked freezer reading 50° removed fresh food cover excessive amount of frost as if unit not switching to cool freezer. Removed freezer evaporator cover ran test 4. Test 4-4 passed and 4-5 good frost forming on evaporator. No signs of refrigerant leak in system. After exiting diagnostics unit shutting on and off cycling 3 way valve. Called tech support with issue with power cycling removed deli ui same issue,started unplugging connections at main control same issue per tech support faulty control. Installed new main control unit powered on and started cooling. File #7724493281"
Near Austin, TX 78745
Luis
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for water leaking found water leaking from fill tube,fill tube missing extension. Cleared all ice found extension on evaporator installed extension to fill tube ran water to icemaker no leaks unit working as designed"
Near Austin, TX 78723
Wesley
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRB119WFBW00 Unit is 5 weeks old. Has no frost pattern but compressor and fans are running. Also low amp draw of 1.5 amps.Diagnosing as sealed system leak. Ordering compressor replacement. Office to reschedule. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Near Austin, TX 78739
Leonardo
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived on site to test unit for unit not heating. Test unit and found f7e1 error code. Test heater and tod and both test good, unit filling with plenty of water and water is hot. Test wash motor and wash motor working could not duplicate the problem of unit not heating. Job complete."