Near Leander, TX 78641
Lou
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase and clutch to do finding gearcase oil on the rotor and the it making a loud grinding noise while in agitate and spin. Calibrated the unit then tested and it operated as designed. No water leaks observed during service, job completed."
Near Manor, TX 78653
Joseph C.
Job Details: 03/29/2019
DRYER WHIRLPOOL WED75HEFW0 Arrived on site for “F6E2 error code” complaint. Inspected unit and found control panel to be faulty. Removed and replaced control panel. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Canyon Lake, TX 78133
Brandon
Job Details: 03/29/2019
OVEN IKEA IBS550DS01 "Arrived on site for customer complaint of error message call for service, found faulty door latch, I replaced latch, unit tested good."
Near Austin, TX 78727
Tyler B.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDFE304DBL0 "Arrived on site for unit not drying, found control has failed not sending volts to heater, replaced control and tested good, no leaks on site.
Near Bastrop, TX 78602
Thomas L.
Job Details: 03/29/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for unit sparking. Found that the terminal block failed and was causing the spark. Replaced terminal block and open fuse. Unit works properly. Venting is all clean.
Near Kyle, TX 78640
Kevin
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and found temperature in fresh food is 78, freezer is 75. There is no frost pattern on either evaporator. Took pictures of fresh food Evaporator and sent to LM. ; ordrng 1 COMPRESSOR (RESEARCH PER DW) and 1 SF8404 and 1 W10143759 (drier (service)) and 1 W11116006 (evaporator)"
Near Leander, TX 78641
James
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and tested operation. I found the water flowing slowly and customer stated that the filter housing had frozen up. I found the inlet valves making a loud humming noise and replaced them. I also found the filter housing not allowing water to flow through properly and replaced as well. upon installation I found the filter defective as no water would flow through. Customer decided to just purchase a new filter from store. Unit working properly. Job complete
Near Austin, TX 78748
Leonardo
Job Details: 03/29/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to replace light socket. Replaced socket test unit and unit test good job complete light working.
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Heard on site. Check for no ice issues. Found bad module on icemaker.Replaced ice maker and cycled, all functions tested OK. Instructed customer to allow 24 to 48 hours for I spend a fill up all the way. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Heard on site. Check for no ice issues. Found bad module on icemaker.Replaced ice maker and cycled, all functions tested OK. Instructed customer to allow 24 to 48 hours for I spend a fill up all the way. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Heard on site. Check for no ice issues. Found bad module on icemaker.Replaced ice maker and cycled, all functions tested OK. Instructed customer to allow 24 to 48 hours for I spend a fill up all the way. No leaks present. Job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 03/29/2019
DRYER WHIRLPOOL WED8540FW0 "Arrived on job for complaints of dryer taking multiple loads to dry. Called tech line SR:7724431127 Said to run install diagnostics and check exhaust temperature. Found exhaust temperature at 153 (within range). Ran installed diagnostics test mode and air flow test passed. Tech sheet said if all tests passed to replace control board. Replaced control board,test operation,all operation functioning properly."
Near Austin, TX 78731
Paul
Job Details: 03/29/2019
DRYER WHIRLPOOL WET3300SQ2 Arrived onsite for the dryer that won’t start. I found the actuator on the door switch had broken off. I replaced the door switch and tested the unit. The unit is working as designed. Call complete.
Near Burnet, TX 78611
Cliff
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found temperature is correct at this time but due to placement of items in the refrigerator airflow is being blocked causing over cooling in sections. Advised homeowner on shelf style and circulation needed three unit to ensure proper cooling. No further repairs are needed and no leaks were found at time of service.
Near Georgetown, TX 78626
Jonathan
Job Details: 03/29/2019
WASHER MAYTAG MVWC6ESWW0 Arrived on site for washer starts agitating as soon as cycle is started. Performed diagnostics mode and tested unit. Found pressure switch faulty. Schedule return for Tuesday the 2nd. Customer requested AM for return.; ordrng 1 SEENOTE (REQ AM) and 1 WPW10292584 (SENSOR SWITCH )
Near Austin, TX 78751
Scott
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for no drain dishwasher . Found new disposer with knock out still in .removed knock out and unit is now draining properly .
Near Georgetown, TX 78633
Steve C.
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for to do a touch up paint on the unit due to arcing. Use the Touch up paint and tested the unit. Unit works properly and job complete.
Near Georgetown, TX 78626
Jonathan
Job Details: 03/29/2019
OVEN WHIRLPOOL GBD307PDS4 "Arrived on site to install previous diagnosed parts. Turned breaker off to double oven. Found unit not mounted in. Removed unit and gained access to cooling fans. Removed failed fans and installed new. Tested operation. Installed unit and drilled holes in cabinet and added screws to mount unit, with customer permission. Tested unit, all tested good. Paid in full prior service."
Near Leander, TX 78641
Steve C.
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW4 Arrived on site for the unit is not washing properly. Customer has a video where it’s a small load and the wash plate is barely moving but not the clothes. Tested the unit in diagnostics and received error code F0E3 overload. There is no friction in between the tubs. Found the gear case is weak. Will need to order the gear case and use the control on the next visit.; ordrng 1 W10811956 (GEAR CASE)
Near Leander, TX 78641
James
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. I found unit has F0E3. Customer had video of error on the only load and unit was not overloaded. Check for resistance in basket and found none. Installed new clutch and tested operation after running calibration. Unit operating properly after repair. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 03/29/2019
OVEN WHIRLPOOL WOD51EC0AS "arrived on site to inspect oven door hinges. Upon further inspection, I found that the door had been removed from the unit and the hinge clips were not set correctly causing the hinges to pop. Due to the clips being badly damaged, they will need to be replaced. After removing ad replacing the hinges and in an attempt to install the door, I found that the left hinge receiver was damaged and would not support the left hinge. Unit door was left off of the unit for safety. Scheduled return service for 04/02/19. I’m ordering the hinge receiver and CNOTE-LSO. There was no MS placard on the unit, but customer had a POP that had the Model number on it. Serial was marked as a pseudo.; ordrng 1 CNOTE (LSO) and 1 WPW10616802 (hinge-recv)"
Near Austin, TX 78745
Scott
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW8000DW5 Arrived on site for washer not starting . Found UI start button stuck or not receiving push commands . Replace console UI . Ran calibration and diagnostics . All checked Normal . Nonwater leaks detected at time of service . Job complete .
Near Austin, TX 78733
Luis
Job Details: 03/29/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site for no water. Per tech support installed reducing valve and water line checked water connections no leaks,tested water dispenser unit working as designed. Good water flow from dispenser."
Near Georgetown, TX 78633
Thomas L.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KUDC10IXWH0 Customer finally answered the door. While I was waiting on her to open the door Mr. appliance drove up. She wanted him to do the repair because he charged her money 2 weeks ago and it’s a callback on them. So we’re going to cancel this call.
Near Austin, TX 78746
Robert
Job Details: 03/29/2019
DRYER MAYTAG MED5500FW1 "Arrived on job for complaints of mist never shutting off. Found valve stuck in open position,will need valve to complete,valve was not sent with me.; saved tckt"
Near Austin, TX 78736
Kevin
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSSC42FTS17 "Arrived on site and found no ice production, cycled icemaker manually and motor is moving but could not hear a valve energize. Replaced valve and cycled icemaker again twice and although valve energized water was not dispensed into ice tray. A new water filter housing will be needed to correct issue. Customer will need to purchase a new water filter. No water leaks detected at time of service, job complete ; ordrng 1 WPW10121140 (housing)"
Near Austin, TX 78705
Wesley
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSF26C7XYY04 Arrived on site and found cracked ice fill tube under fridge. Unit is now operating as designed after replacing cracked fill tube.
Near Pflugerville, TX 78660
Andy
Job Details: 03/29/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Arrived on site to install previously diagnosed parts. Gained access to capillary tube and installed sound damper pads. Reassembled unit and all operations are normal. No water leaks present at time of service.
Near Kempner, TX 76539
Al
Job Details: 03/29/2019
WASHER MAYTAG MVWB855DC3 Arrived to inspect washer not filling. Confirmed the complaint and removed and replaced the housing. Reassembled the unit and unit tested as designed. Calibrated the washer and zip tied the drain hose..CUSTOMER SATISFIED JOB COMPLETE
Near Temple, TX 76502
Arthur B.
Job Details: 03/29/2019
OVEN WHIRLPOOL WFE515S0ES0 Arrived onsite. Customer can not locate closing document to validate warranty. Customer will need R/S; saved tckt
Near Austin, TX 78717
Lou
Job Details: 03/29/2019
DISHWASHER IKEA IUD7070DS3 "arrived on site to inspect dishwasher not operating. Upon further inspection, I found the unit with no power. I turned the unit en back on at the switch (hardwired) with no change. I checked the breaker ad it appeared to be good. I turned the breaker off and waited then turned it back on and still nothing. I tested voltage at the junction box and found only 1.7V. I tested voltage at the control and got the same results. I tripped the breaker one more time and still nothing. I advised the customer of my findings and advised that an electrician would need to take a look at the electrical aspects. No water leaks observed during service, job completed."
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/29/2019
REFRIGERATOR GE GSE25HMHBHES "Arrived on site for “no water” complaint. Inspected unit and found manifold clogged. Removed and replaced manifold. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 03/29/2019
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site and inspected unit. I found the discoloring due to the protective plastic residue still on the finish. After tested I found the fan blade not sitting properly on motor causing a rubbing noise. Removed blade and inspected. Reinstalled and tested operation. Unit tests good. Job complete
Near Austin, TX 78702
Wesley
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB01 Arrived on site and determined lack of water was a result of blockage in water line to fridge
Near Belton, TX 76513
Al
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL KDTE704DSS0 Arrived to inspect dishwasher not working. Confirmed the complaint. Removed and replaced the panel. Reassembled the unit and unit tested as designed.
Near Bastrop, TX 78602
Thomas L.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site. Confirmed leak on freezer evaporator. Part packaged was incorrect. Informed customer and will need to reschedule 2hrs with SS tech. (by CS)
Near Austin, TX 78730
Tyler B.
Job Details: 03/29/2019
WASHER MAYTAG WFW9200SQ00 "Arrived on site for unit giving f 28. Opened top and found heavy rodent damaged advised customer, cust didn't want to attempt repair. No leaks on site"
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for unit that will not start. Found power in control but not out. Unit also has a fail door switch. Unit will also need the sea all trim at the control panel. Office will locate and reschedule call.; ordrng 1 W11213719 (SEAL) and 1 WPW10653840 (door latch)
Near Cedar Park, TX 78613
James
Job Details: 03/29/2019
WASHER MAYTAG MHW5500FW1 Arrived on site and tested operation. I found the bellow not sealing to door. Installed new bellow and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78748
Luis
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS312SNHB00 Arrived on site for unit consistently running. Found gap at air channel entering fresh food causing air flow to leak out. Added adhesive to gap checked air flow into fresh food good.
Near Austin, TX 78753
Andy
Job Details: 03/29/2019
DRYER WHIRLPOOL MED3500FW1 Arrived on site for dryer with bad smell and not drying properly. Tested and found no abnormal smell. Talked to customer and he said that is smelled like a dryer but in a bad way. Performed temperature test and found temperature reached 178° disassembled unit and inspected all areas of interior. Found nothing that would cause bad smell. Called tech line and spoke with JK ( SR# 7724490541) Made aware of issues and was informed that unit is operating as designed and that smell described is not abnormal. Spoke with on unit operations and on use and care and practice for best performance. No repairs are needed.
Near Austin, TX 78731
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for noise issue. Found noise from ice box fan. Checked freezer compartment found no ice build up in freezer,found rubber door gasket not sealing to liner causing air to enter to vents and causing ice build up unit will need both gaskets. Called partner team for issue,got autho for repair. AUTHO: KJIGJJIAPL1; ordrng 2 W10720073 (GASKETS)s and 1 W10865318 (ICE FAN)"
Near Austin, TX 78732
Paul
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived onsite for the refrigerator with a no ice condition. I found the fill tube frozen in the door. I found one of the fill tube heater wires broken at the molex connector at the door. I stripped the wire and shoved it in the connector to get the unit to work temporarily and ran test 97 after running test 66 and defrosting the tube. The icemaker mold filled with water. While doing the repair the customer contacted Whirlpool and the gave her parts authorization KJIET00FP1 to cover the part. I replaced the fill tube and tested the unit. The unit works as designed. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
James
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSBS25IVBL01 Arrived on site and for unit dispensing crushed ice only. I found the ice maker fill funnel has ice build up and ice running down front of door. Upon further inspection I found that ice has been falling behind the ice maker due to the ice bin being broken and obstructing ice from falling into the bin properly. Installed new bin and tested. Unit working properly. Job complete
Near Austin, TX 78703
Wesley
Job Details: 03/29/2019
OVEN GE CGS990SET5SS Arrived on site and repaired with Ignitor. All checks good during testing. Unit is operating as designed.
Near Austin, TX 78730
Tyler B.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTM354DSS0 "Arrived on sote for unit with Burt electronics. Found harness and controls burnt replaced harness and panel and control and Testd good,no leaks on site"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site. Replaced single water valve behind unit. Cycled icemaker and dispenser, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site. Replaced single water valve behind unit. Cycled icemaker and dispenser, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site. Replaced single water valve behind unit. Cycled icemaker and dispenser, all functions tested OK. No leaks present. Job complete"
Near Leander, TX 78641
James
Job Details: 03/29/2019
RANGE JENN-AIR JDRP548WP02 Arrived on site and installed new control. Tested operation and found that the display is not lighting up. Upon further inspection I found the communication harness has melted together causing voltage loss. Separated wires and sealed with electrical tape for testing and found display now working. Unit will need new communication harness to complete repair; ordrng 1 W10344051 (harns-wire)
Near New Braunfels, TX 78132
Robert
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on job for complaints of lights not working in freezer and dim in rc cabinet. Replaced 1 module in freezer, all lights came on and brightened rc cabinet. No leaks detected at time of service."
Near Austin, TX 78703
Wesley
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL GU2475XTVY1 Arrived on site and repaired upper rack problem with new wheels and new stops. All checks good.
Near Hutto, TX 78634
Andy
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW7040DW1 Arrived on site for washer dripping water. Tested and inspected unit and found failed water valve housing. Part and labor still under warranty from prior repair. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Check for low flow issues. Found error code for not enough water pressure. Verified cold and hot water all checked OK. When attempting to replace water valves found cold valve broken. Will need new water valve and will get main control for back up as well. Office to reschedule; ordrng 1 W11316256 (WATER VALVE ) and 1 W11329039 (ACU)
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Check for low flow issues. Found error code for not enough water pressure. Verified cold and hot water all checked OK. When attempting to replace water valves found cold valve broken. Will need new water valve and will get main control for back up as well. Office to reschedule; ordrng 1 W11316256 (WATER VALVE ) and 1 W11329039 (ACU)
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/29/2019
WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Check for low flow issues. Found error code for not enough water pressure. Verified cold and hot water all checked OK. When attempting to replace water valves found cold valve broken. Will need new water valve and will get main control for back up as well. Office to reschedule; ordrng 1 W11316256 (WATER VALVE ) and 1 W11329039 (ACU)
Near Leander, TX 78641
Steve C.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for the unit is not freezing or cooling properly. Tested the unit and found the unit will turn off and then turn back on and will display power outage. Found the relay on the Orion board would make a clicking noise and then power off the unit will need a new Orion board and a new control board for the next visit. Also advise customer not to use the surge protector. Found the fresh food temperature is at 59° and the freezer is at 15°.; ordrng 1 W11164517 (CONTROL)
Near Leander, TX 78641
James
Job Details: 03/29/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested operation. I found that the tensioner has evidence of bearing failure as well as the drive belt damaged. Installed new belt and tensioner from repair kit and tested operation. U it working properly and no lint build up in unit. Job complete
Near Leander, TX 78641
Lou
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB04 "arrived on site to inspect refrigerator temps. Upon further inspection, I checked temps in the RC=52 & FC=1 degree. Placed unit in diagnostics and when I tested the Evap fan nothing came on. I pulled the FC door and drawers and found the Evap cover had ice built up on it. I attempted to remove the cover, but it was frozen to the evaporator. I advised the customer that the unit would need to be defrosted before I could go any further with repairs due to possible damage to other parts of the unit. I had the customer sign a waiver of damages from defrosting refrigerator and advised to place towels around the unit to protect walls and baseboards. Unit is not connected to water so no leaks observed during service. I will return with all prescreened parts. Scheduled return service for 04/02/19.; schdld next appmnt for 4/2 TUE !"
Near Round Rock, TX 78681
Tyler B.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDFE104DSS4 "Arrived on site for unit door not latching, found latch broken internally, R&R door latch and strike and tested good, no leaks on site cust also stated unit not washing very well, found spray arms clogged and un able to clear, unit will need new upper and lower spray arms to complete ; ordrng 1 WPW10448645 (arm-spray) and 1 WPW11101428 (SPRAY ARM )"
Near Leander, TX 78641
Lou
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the Orion board and main control. Once the unit was plugged in, the compressor came on and I could hear the unit begin to operate. Both sections began to cool. No water leaks observed during service, job completed."
Near Austin, TX 78731
Luis
Job Details: 03/29/2019
REFRIGERATOR GE PSI23NGPABB Arrived on site for noise issue. Unit over cooling in fresh food compressor powered on loud noise from compressor piston hitting inner shell diagnosed faulty damper and compressor
Near Spring Branch, TX 78070
Robert
Job Details: 03/29/2019
DISHWASHER FRIGIDAIRE FFCD2413US "Arrived on job for complaints of water leaking. Found gasket damaged causing leak. Replaced gasket and ran test cycle,no water leaking."
Near Leander, TX 78641
Lou
Job Details: 03/29/2019
REFRIGERATOR GE GFE28HSHBSS "arrived on site to inspect refrigerator UI lighting up off and on. Upon further inspection, the customer advised that the “fridge” button would light up on and off on its own and sometimes the temps would change on their own. I found service bulletin REF04-15 which refers to the UI touch keys activating without being touched. It references using an Appliance Programmer WR99R10356 and reprogram the control and not to replace the UI. I attempted to contact GE Techline to get more info on the programmer and could not get I; touch with anyone. I notified the office CS and he advised to close the ticket as complete as he would contact GE Techline tomorrow morning 03/29/19 and find it about the programmer and then contact the customer to reschedule if needed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Andy
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishwasher leaking. Checked for error codes and found F6-E4 (Open float switch) Performed diagnostics mode and could not recreate leak. Customer informed me that unit does not leak on every use, only leaks sometimes. Inspected under sink and found signs of water damage and mold from possible sink leakage. (See SD-QuickPic) Spoke with customer on leak possibly being from sink and dripping down to dishwasher. Customer feels this in not the case. Removed outer door and inspected inside door area for signs of water leaks or damage and found none (See SD-QuickPic) Called tech line and spoke with Mike (SR # 7724460550) Made aware of issues and what has been done. Was instructed to speak with customer on soap usage again and on loading. Instructed customer on this and also to keep an eye on under sink area for possible sink leaks being the issue. No water leaks present at time of service."
Near Austin, TX 78724
Leonardo
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to test unit for unit not washing correctly. Test unit and found unit not getting water in. Found float stuck in the full position making unit not get water. Secured float to moth test unit and unit filling with water. Advised customer to run hot water at sink and to use rinse aid for white spots. Unit working as designed at this time no leaks present.
Near Cedar Park, TX 78613
James
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and installed new control and regulator valve. Used steamer to remove ice from evaporator and installed new fan harness kit. Tested operation and found unit working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78704
Wesley
Job Details: 03/29/2019
WASHER MAYTAG MHWC7500YW0 Arrived on site and installed MCU to correct spin speed issue. Unit is now operating as designed. All checks good.
Near New Braunfels, TX 78130
Robert
Job Details: 03/29/2019
COOKTOP WHIRLPOOL WFC150M0EB3 "Arrived on job for complaints of burners not boiling water, tested burners,getting correct voltage. Replaced burners on unit,tested burners all heating correctly."
Near Manor, TX 78653
Andy
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDT730PAHV0 Arrived on site for dishwasher not getting water. Checked for error codes and found F4-E3 (Wash motor not running) Tested and inspected unit and found failed sump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78748
Leonardo
Job Details: 03/29/2019
DISHWASHER GE GDF510PSD6SS Arrived on site to test unit for unit not letting you select heat dry. Found customer trying to select heat dry on rinse cycle. Advice customer that you can not select heat dry on rinse cycle. You can only select heat dry on normal cycle or heavy not on rinse. Turned heating element on manually and heater working correctly. Job complete no leaks present at this time.
Near Temple, TX 76502
Arthur B.
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for customer complaint of dishwasher not starting. Found control would click and UI would shut off and on. Removed control, sump n motor and door latch. Installed all new replacements. Reassembled and tested. Unit still would click on and off. Inspected all wiring and found no signs of shorts. Called WPL Techline JK SR#7724482077. Advised to have UI keypad changed due to possible short in 5V system. Ordering UI. R/S for Friday 3/29. All water connections were dry at time of service.; ordrng 1 W11028325 (UI)"
Near Belton, TX 76513
Arthur B.
Job Details: 03/29/2019
ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived onsite for customer complaint of ice machine shuts off intermittently. Confirmed issues. Found external drain pump hose kinked in rear. Was able to adjust drain hose to free kink. Unit now drains as intended and does not shut off. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78703
Wesley
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and removed remaining Evap ice. Then replaced Evap harness and cover. Insulated with truck stock permagum per techline past advice. All checks good.
Near Austin, TX 78703
Wesley
Job Details: 03/29/2019
REFRIGERATOR GE PSB42YSKBSS Arrived on site and found no power to solenoid for icemaker because harness came incorrect form factory. New parts not available. All else checks good. Advised customer no ice condition.
Near Cedar Park, TX 78613
Lou
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator door handles. Upon further inspection, I found the pre drilled hole in the left RC door was not aligned causing the screw to be loose. Used small screwdriver to align the outer panel and inner frame, reinstalled screw and refit handle. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 03/29/2019
DRYER MAYTAG MEDC215EW1 "arrived on site to inspect dryer operations. Upon further inspection, the customer advised that the unit shuts down mid-cycle and trips the breaker. I tested the units airflow using a dryer vent test kit and the unit failed all three times tested. I inspected the dryers components and tested ohms to all and all were good. I found that the metal plate in the element was burnt and badly warped and would eventually crack or ground out. I checked voltage at the outlet and terminal block and got 250V. I checked voltage at the motor and it was good ad checked the door switch and it was good as well. I checked the breaker and it appears to be an older one. I removed and replaced the element and recommended the customer to have an electrician inspect the breaker. No lint observed during service, job completed."
Near Georgetown, TX 78628
Tyler B.
Job Details: 03/29/2019
COOKTOP KITCHENAID KCED600GBL01 "Arrived on site for unit not turning left back burner, found switch failed, replaced switch and tested good."
Near Manor, TX 78653
Joseph C.
Job Details: 03/29/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for “not heating” complaint. Per my previous diagnosis, removed and replaced temperature selector switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78731
Tyler B.
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on sote for broken door. Found handle was too tight and caused glass to shatter, replaced door and tested good, no leaks on site"
Near Austin, TX 78748
Scott
Job Details: 03/29/2019
OVEN WHIRLPOOL GGG390LXS05 Arrived on site for range leaking gas . Used leak detected on all fittings . Turned gas on .no leaks detected . Both ovens and top burners all functioning normally still no leaks or the smell of gas . Tested in cabinets at shut off valve . All checked normal and no leaks detected at time of service .
Near Georgetown, TX 78633
Arthur B.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for customer complaint of dishwasher not draining. Tested unit and found drain pump not moving water. Removed and replaced drain pump. Reassembled and tested unit. Unit now drains as intended. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 03/29/2019
WASHER WHIRLPOOL WFW87HEDC0 Arrived on site for locked door and failure code for no fill. Replaced failed pressure switch. Also replaced control for locked door. Customer ran one successful load after I departed. Will contact customer again tomorrow for her report. ; saved tckt
Near Austin, TX 78746
Scott
Job Details: 03/29/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for clogged valves . Removed sediment cups and flushed water lines / cups out . Ran diagnostics cycle all checke good no water wake detected at time of service . Job complete .
Near Austin, TX 78754
Joseph C.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site for “poor wash performance” complaint. Inspected unit and found diverter connection to be barely in receptacle. Inserted connection into receptacle. Tested unit, unit is performing as designed. No leaks detected, at time of service."
Near Kyle, TX 78640
Robert
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 "Arrived on job for complaints of cooling issue. Found small frost pattern on evaporator. Took off kick plate and found large build up of lint/dust throughout condenser . Cleaned condenser and surrounding areas thoroughly, frost pattern improved greatly all functionality working properly. No leaks detected at time of service."
Near Austin, TX 78754
Joseph C.
Job Details: 03/29/2019
DRYER WHIRLPOOL WED4950HW0 "Arrived on site for no power to unit/not starting” complaint. Inspected unit and found cutoff and high limit fuse blown. Removed and replaced cutoff and high limit fuse. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78744
Scott
Job Details: 03/29/2019
REFRIGERATOR FRIGIDAIRE LFTR1832TF0 Arrived on site leaking around the fresh air and light assembly in fresh food . Removed evap cover and drain pan . No Ice build up detected . Poared a cup of water down drain hole and it went straight into fresh food . Called tech line Sr # 82484196. Told to install drain tube kit part 5303918261. Please set return visit .; ordrng 1 5303918261 (drain tube kit)
Near Buda, TX 78610
Kevin
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site and inspected refrigerator and found no ice production, replaced icemaker and cleared frozen ice fill tube. Also found water will not dispense with current filter in place. Customer has a bypass and a new filter and it works properly with either, if issue persists a new water reservoir and filter housing should be replaced. No water leaks detected at time of service, job complete"
Near Georgetown, TX 78626
Steve C.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the evaporator cover is frosted over. Thawed out the ice and found the evaporator motor is not turning on. There’s 120 volts to the motor. Replaced the evaporator motor and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site. Check for no operation issues. Found loose connection at control not allowing display to kick on. Repositioned connector and reconnected to control. All functions tested OK. John complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site. Check for no operation issues. Found loose connection at control not allowing display to kick on. Repositioned connector and reconnected to control. All functions tested OK. John complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site. Check for no operation issues. Found loose connection at control not allowing display to kick on. Repositioned connector and reconnected to control. All functions tested OK. John complete
Near Georgetown, TX 78626
Steve C.
Job Details: 03/29/2019
WASHER MAYTAG MVWB850WL0 Arrived on site for the units latch lock. Tess of the units and found the latch is broken. Replace the latch and test of the unit. Unit works properly and all water connections were drying at the time of service.
Near Austin, TX 78744
Kevin
Job Details: 03/29/2019
REFRIGERATOR FRIGIDAIRE LFTR1832TF0 "Arrived on site and inspected refrigerator and removed Control box housing and found drain nozzle is locked, took multiple pictures used steamer to clear it. Also use the steamer and a quarter inch waterline to ensure that the drain line is clear all the way through the cabinet of the refrigerator. No further repair is required at this time, no water leaks from connections at time of service, job complete."
Near Hutto, TX 78634
Andy
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/29/2019
COOKTOP WHIRLPOOL WCG97US0DS00 "Arrived on site for cooktop having burnt spot and not able to remove. Inspected unit and spot. Attempted to remove spot, some of it removed. Spoke with customer on cleaning operations. Tested unit all tested good. Picture of spot on SD-QUICKPIC."
Near Austin, TX 78705
Scott
Job Details: 03/29/2019
RANGE AMANA AGR5330BAS3 Arrived on site for oven bottom loose . Found back or oven liner not sitting in back brackets . Reinstalled bottom liner . No gas leaks detected at time of service . Job complete .
Near San Marcos, TX 78666
Kevin
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and inspected refrigerator and found ice cubes are hollow, found water dispenser will energize but nothing is dispensed. Removed water filter and water will now dispense. Ran test 57 and icemaker cycled properly, ran test 45 and icemaker filled properly. Will need to bring back a new water filter housing, customer will also purchase a new filter. Used tape to hold down filter replacement switch inside of housing. Remove tape when filter has been replaced. No water leaks from connections at time of service; ordrng 1 8567668 (tie-wire) and 1 W10238156 (housing) and 1 W10702033 (reservoir)"
Near Kyle, TX 78640
Brandon
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for customer complaint of ice maker not working, found ice maker would not power on water valve, also found faulty water valve. After replacing valve and ice maker, unit tested good.