Near Austin, TX 78739
Luis
Job Details:
12/04/2020
ICE MACHINE GE GNE29gskhss
"Arrived on site for filter issues. Found filter not inserting to housing diagnosed a defective filter head,installed a new filter head installed filter,ran icemaker through a cycle water entering icemaker."
Near Hutto, TX 78634
Andy
Job Details:
12/04/2020
REFRIGERATOR KITCHENAID KBSD608ESS01
"Arrived on site for refrigerator ice at bottom of FC. Tested and inspected unit and found frost buildup and ice water drippings on back of FC (About 2 feet at top of evaporator cover and 2 feet at bottom of top panel where evaporator cover and top panel meet) FC was full of food and none of it had any ice or frost on it indicating water is not spilling down, only ice and frost is on this part of back wall. Possibly due to air flow and not properly sealed. Ordering needed parts. Office to schedule return trip. Authorization needed.; ordrng 3 212643 (sealer-gum)s and 1 2302851 (support) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W11212356 (motor-evap) and 1 WP2169142 (evaporator fan blade)"
Near Bastrop, TX 78602
Matthew
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
"Arrived onsite for refrigerator not making ice. Upon arrival unit was making ice however the cubes are not uniform. When unit would fill the valve was noisy and would not fill the ice tray adequately. Replaced valve, tested unit and unit is functioning properly. Job complete"
Near Wimberley, TX 78676
Jacob
Job Details:
12/04/2020
DISHWASHER MAYTAG MDB4949SHW1
"Arrived onsite for unit having black stuff and giving a bad smell inside the unit. Tested unit. Unit is working as designed. Upon further investigation, found that the customer never used her garbage disposal, causing the water to back up from the drain hose back into the the unit turned on disposal and unit was draining as it should. Let customer know to use garbage disposal from time to time to keep the drain clear from dirty water backup going back into the unit. No leaks at this time. Job complete"
Near Austin, TX 78753
Luis
Job Details:
12/04/2020
REFRIGERATOR AMANA ART318FFDS06
"Arrived on site installed coupler from evaporator to heat exchanger,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good."
Near Round Rock, TX 78664
David S
Job Details:
12/04/2020
DRYER MAYTAG MEDB850YW0
"Arrived on site for dryer not heating or spinning. I inspected the unit and work area. I found the thermal fuse was blown, I also found lint buildup in the blower and vent housing. I replaced the thermal fuse and cleaned out the blower wheel and vent housing. The unit is working as designed. Job complete."
Near Austin, TX 78756
Matthew
Job Details:
12/04/2020
OVEN WHIRLPOOL WFG505M0BW2
Arrived onsite for broken glass door. Upon inspection hinges were faulty causing door to swing closed with force. Replaced hinges and glass door. Tested unit and unit is functioning properly. Job complete
Near Georgetown, TX 78626
Tommy
Job Details:
12/04/2020
RANGE WHIRLPOOL WFE714HLAS0
Upon arrival found unit was operating as designed. Did temperature test at 400 for bake and found unit operating correctly. Job Completed.
Near Austin, TX 78728
Andy
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRS555SIHB00
Arrived on site to install previously diagnosed FC door. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near VLG O THE HLS, TX 78738
Robert
Job Details:
12/04/2020
VENTHOOD KITCHENAID KVWB606DSS2
Arrived on job for complaints of lights not working. Found the touch panel not working properly buttons not responding correctly and turning on lights on itÂ’s own. Will need panel control to complete. Location in Provence neighborhood off Hamilton pool.; ordrng 1 WPW10716813 (cntrl-elec)
Near Austin, TX 78757
Scott
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL MRT118FFFM01
"Arrived on site for cooling issues . Fridge was not cooling , they defrosted unit . Fridge is now cooler but now freezer is warmer then normal . Found ball of ice on evap welds . Will need sealed system . Talked to Sean ,ok to proceed with repair. .; ordrng 1 SERVICEPORT and 1 SERVICEPORT and 1 UVDRIER and 1 W10836706 (EVAP) and 1 W11092625 (COMPRESSOR )"
Near Hutto, TX 78634
Andy
Job Details:
12/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site for refrigerator not cooling in RC or FC. Tested and inspected unit and found failed compressor. Unit will need SS repair. Ordering needed parts. Office to schedule return trip. 2 hour job. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (SS REPAIR ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Near Bastrop, TX 78602
Matthew
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Arrived onsite for frost building in freezer near door. Upon arrival inspected door seal and was out of position on top. Made slight adjustment to door and repositioned gasket. Unit is functioning properly. Job complete
Near Austin, TX 78746
Leonardo
Job Details:
12/04/2020
DISHWASHER MAYTAG KDTE204DSS0
Arrived on site to test unit for not heating. Test unit and found unit not getting enough water in to unit making control board turn the element off. Will need new fill valve W11175771 ; ordrng 1 W11175771 (FILL VALVE )
Near Austin, TX 78748
Scott
Job Details:
12/04/2020
DRYER WHIRLPOOL MGD6230HW0
"Arrived on site replaced moisture sensor harnes ,main control. Tested unit all checked normal . No lint or gas leaks detected at time of service . Job com"
Near Georgetown, TX 78633
Kayman
Job Details:
12/04/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
Arrived onsite for dishwasher not draining and not drying. Upon inspection I found the tub had water droplets collected. I ran a diagnostics cycle and found all functions working as designed . I explained the steps needed for optimal use of the unit. No leaks detected during time of service unit is working as designed at this time. Job complete.
Near Leander, TX 78641
Lou
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the ice maker and found that the ice level arm was not functioning properly. I removed and replaced the ice maker and retested and the unit is operating as designed. Cycled the power to,the unit to reset controls. No,water leaks observed during service, job completed."
Near Burnet, TX 78611
Cliff
Job Details:
12/04/2020
REFRIGERATOR KITCHENAID KBFA25ERSS01
Arrived on site to diagnose a refrigerator that is making high-pitched noise when door is opened. Tested unit and found failure in main control causing noise issue.No leaks were found at time of service.
Near Georgetown, TX 78628
Lou
Job Details:
12/04/2020
COOKTOP FRIGIDAIRE FPIC3677RF
"Arrived on site to inspect cooktop error code. Upon further inspection, my customer advised that she was cleaning the cooktop with water and when they went to use it, error code CO16 appeared. Customer advised they cycled the power to the unit and tried to use it again and the error code reappeared. I attempted to test the unit and when I turned the front left burner on, the error code came on. Following the tech sheet, the user interface needs to be replaced.I am ordering the UI and CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service due to availability of part. ; ordrng 1 808844002 (board assembly-UI ) and 1 CNOTE (LSO PER CUSTOMER REQUEST )"
Near Spring Branch, TX 78070
Richard
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRB119WFBW01
Arrived onsite for the refrigerator section not cooling. During testing found that the damper control door was not open. Replaced control and refrigerator thermistor and it did not resolve the issue. Will need to replace damper control. The light cover was broken upon arrival will need to replace it as well . Ordering parts and office to schedule ; ordrng 1 W11284721 (cover) and 1 WPW10594330 (control)
Near , TX 78628
Justin
Job Details:
12/04/2020
COOKTOP WHIRLPOOL KCGC506JSS00
Arrived on site for wok grate burner cracked and breaking apart. Upon further inspection found damage on grates. Ordering grates and office will reschedule. ; ordrng 2 W11380124 (BURNER GRATE WITH WOK RING)s and 4 W11380128 (BURNER GRATE)s
Near Leander, TX 78641
Lou
Job Details:
12/04/2020
DISHWASHER WHIRLPOOL WDTA50SAHV0
"Arrived on site to inspect dishwasher with no water filling the tub. Upon further inspection, I placed the unit in diagnostics showing error code F4E3. Cleared the code and continued with testing. The unit dispensed water into the tub and the motor failed to come on (F4E3). I am ordering the s7ml/motor assembly and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service due to availability of part. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W11087376 (pump&motor)"
Near Canyon Lake, TX 78132
Richard
Job Details:
12/04/2020
OVEN WHIRLPOOL WOS72EC0HS00
Arrived onsite for the oven console not working properly. Replaced console and advised customer on the updates and whirlpool app. Oven tested good. Complete
Near Austin, TX 78731
David Z
Job Details:
12/04/2020
WASHER WHIRLPOOL WFW94HEXW0
"Arrived on site to diagnose washer that wonÂ’t run and is throwing errors. On first plugging unit in I got an error for F6E2, UI to CCU comm error. Replaced and retested and just got F6E3, CCU to UI. Call complete."
Near Webberville, TX 78621
Matthew
Job Details:
12/04/2020
OVEN GE JT965B0F7BB
Arrived onsite for burning smell coming from oven microwave combo unit. The unit breaker was shut off on arrival. Removed panels and inspected for faulty wiring or burn marks. Could not find any. Restored power unit ant tested. Tested microwave and unit was functioning properly. Tested oven and oven was functioning properly. No indication of burning or burn smell coming from either. Could not duplicate issue. Advised customer to use caution when in use and monitor. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details:
12/04/2020
DRYER WHIRLPOOL MED8630HC1
"Arrived on site to inspect dryer for not heating, upon inspection found the dryer element not powered, tested thermistors and fuse, replaced inlet and outlet thermistor, all functions returned. Complete"
Near Georgetown, TX 78633
Kayman
Job Details:
12/04/2020
DRYER MAYTAG MGDZ600TW2
Arrived onsite for dryer that wonÂ’t operate and showing a F - 01 error code. Upon inspection I confirmed the error code and found that it indicates a failed main control . I verified voltage to the control. I replaced the control and tested the unit. The unit is working as designed at this time. Job complete
Near Spicewood, TX 78669
Robert
Job Details:
12/04/2020
DRYER ROPER RED4516FW0
Arrived on job for complaints of no spin. Found belt broken.
Near Austin, TX 78747
Leonardo
Job Details:
12/04/2020
OVEN WHIRLPOOL WOD51EC0HS01
Arrived on site to test unit for not heating and console not responding. Found bad thrmst replaced and reset board. Test unit and unit test good job complete
Near Austin, TX 78758
Wesley
Job Details:
12/04/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived onsite and found unit dispenser gasket slipping. Made adjustment to gasket to prevent leaking from dispenser.
Near Spicewood, TX 78669
Robert
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04
Arrived on job for complaints of light in refrigerator low. Confirmed light not working properly. Will need module. ; ordrng 1 W11043011 (module)
Near Pflugerville, TX 78660
David S
Job Details:
12/04/2020
REFRIGERATOR KITCHENAID KRFC704FSS02
Arrived on site to install previous diagnosed parts. I gained access to the gf2 control and replaced with new. I gained access to the fc evap harness and replaced with new. I tested both fc
Near Leander, TX 78641
Tommy
Job Details:
12/04/2020
VENTHOOD WHIRLPOOL UXT5236BDS1S
Arrived onsite for fan making loud noise. Upon arrival found unit fan was loose and had the bars overlapping bent touching it causing a loud rattling. Fixed unit fan and bars and tested. Unit tested good. Job Completed.
Near Georgetown, TX 78626
Tommy
Job Details:
12/04/2020
OVEN GE JT965SOF3SS
Arrived onsite for electrical smell coming from oven. Upon arrival removed back and found that unit itself shows no signs of damaged but outlet appears to have some damage unit will need an electrician to take a look.
Near Granger, TX 76530
Jimmy J.
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Arrived on site for Lower ice maker still not working ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY. Tested lower ice maker for voltage and got 120v. Jumped ice maker and valve only hummed. Called Techline and they had me do a water fill test to count out ho long it took to get 8 ounces. Took about 7 seconds which was normal. Techline advised because the water line continues to freeze up we will need to replace the water fill tube with attached heater to see if this corrects the issue of the ice maker not making ice. Ordering new lower fill tube with attached heater and new rear control. SR# 7729428279; ordrng 1 W10701614 (tube-water) and 1 W10804160 (cntrl-elec)
Near Round Rock, TX 78665
David S
Job Details:
12/04/2020
OVEN KITCHENAID KEBS109BBL00
Arrived on site for oven not heating properly. I inspected the unit and work area. I found the serial in the diagnostics mode. I used the serial number to find the model number in sb web. I found error code f1e1 user interfaces failure. I inspected the oven and found the bake and broil elements coming on. I found the oven temp sensor ohming put right.I went to install the new console and found the new one damaged in the back. I am ordering a new console and returning with the main control.ordrng 1 INSPECTCONSOLE (INSPECT CONSOLE ) and 1 W10617328 (CONSOLE )
Near Austin, TX 78726
David Z
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Arrived on site to diagnose refrigerator not indicating doors left open. Found refrigerator compartment door switch was failed and never triggering when door was open. Replaced RC door switch. Verified proper function, and left door open for 5 minutes to verify. All is working as designed. Call complete."
Near Austin, TX 78738
Robert
Job Details:
12/04/2020
DRYER WHIRLPOOL WED5300SQ0
Arrived on job for complaints of not heating. Found open cutoff switch. Replaced switch and test.
Near San Marcos, TX 78666
Richard
Job Details:
12/04/2020
REFRIGERATOR AMANA ART308FFDM06
Arrived onsite for the refrigerator freezer with ice build up. Upon arrival freezer was de thawed. During testing found that the evaporator fan motor was no good. Replaced evaporator fan motor and it tested good. Freezer started to cool. Advised customer to give it 24 hrs for the refrigerator to cool down. Complete
Near Austin, TX 78746
Leonardo
Job Details:
12/04/2020
OVEN KITCHENAID KEBS179BSS00
Arrived on site to test unit for not heating. Test unit and found unit getting stuck at 335. Replaced control board . Test unit and unit still getting stuck will order new display board WPW10751146 3. Office to reschedule. ; ordrng 1 WPW10751146 (DISPLAY BOARD )
Near Georgetown, TX 78628
Tommy
Job Details:
12/04/2020
REFRIGERATOR KITCHENAID KBFC42FTS06
Arrived onsite for refrigerator right door not closing and lights not coming on during opening. Upon arrival removed unit top and found that right door hinge was loose and out of position. Tightened right door hinge and tested. Unit tested good operating as designed.
Near Canyon Lake, TX 78133
Jacob
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"Arrived onsite for unit making noise in bottom freezer ice maker when calling for water. Did not have the correct valve. Took pic of POP in quick pics, customer is covered under warranty. Ordered parts. Office to reschedule. ; ordrng 1 W10865826 (valve) and 1 W11430645 (VALVE)"
Near Burnet, TX 78611
Cliff
Job Details:
12/04/2020
REFRIGERATOR FRIGIDAIRE FRS6Hf6JW0
Arrived on site to diagnose a refrigerator that is not producing ice. Found failed icemaker assembly. Replaced icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near , TX 78628
Justin
Job Details:
12/04/2020
OVEN WHIRLPOOL WOD51EC0HS01
"Arrived on site for a wall oven intermittently not warming and UI and responsive. Inspected unit and work area, found foil on liner and had customer remove. Found minor liner damage from foil. Performed diagnosed mode and tested component operations. Found failure within UI, commands are no responding as it should. Will need to replace control panel/ UI. Found no eta available on part. Office to schedule return when eta is available.; ordrng 1 W11261167 (CONTROL) and 1 W11297709/STAINLESS (CONSOLE)"
Near Georgetown, TX 78633
Lou
Job Details:
12/04/2020
DISPOSAL WHIRLPOOL 1AN0
"Arrived on site to inspect disposal tripping breaker. Upon further inspection, I tested and it is operating as designed. I inspected inside the drain and found no debris blocking the blades. Inspected the breaker and after testing, the red test light began to blink. I reset the breaker again and the light turned off. Due to the unit operating as designed and getting 120V+ I recommended that the customer have the breaker checked out. Job completed."
Near Austin, TX 78749
Scott
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
"Arrived on site for no ice . Found wire on tube heater broken at connection in door . Will need tube as well as left hinge cover . ; ordrng 1 W11371720 (LH HINGE COVER )"
Near Georgetown, TX 78633
Kayman
Job Details:
12/04/2020
OVEN KITCHENAID KEBU208SSS03
Arrived onsite for wall oven that wonÂ’t heat in bake on upper or lower oven. Upon inspection I confirmed the compliant. I attempted to pull the unit to check voltage and test components but I found that the unit is too low to the ground for my dolly and will need a 2nd tech to help pull it safely. I am ordering another control and sensor and returning with any other components that may be needed to remedy the bake issue. Ordering control (WPW10160958) and oven sensor (WPW10131825) requesting 2nd tech for return visit. ; ordrng 1 WPW10131825 (sensor) and 1 WPW10160958 (cntrl-elec)
Near Austin, TX 78754
Andy
Job Details:
12/04/2020
WASHER MAYTAG MVW7232HW0
Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78750
David Z
Job Details:
12/04/2020
MICROWAVE JENN-AIR JMW2430IL02
Arrived on site to install parts to resolve dead console. Installed new console and retested. Console is now coming on properly. Configured unit to model. Tested microwave and oven and both are working as designed. Call complete.
Near Pflugerville, TX 78660
David S
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01
"Arrived on site for sealed system repair. I gained access to the dryer, when I punctured the dryer I found full system pressure. I powered the unit on and I found the compressor building pressure as designed. I installed a new Uv dryer and an access valve. I pulled a vacuum on the system and found it holding. I out a measured charge into the system and found the pressure to be good and holding. The unit is operating as designed. Job complete."
Near Cedar Park, TX 78613
Tommy
Job Details:
12/04/2020
RANGE WHIRLPOOL WFG530S0ES0
Arrived onsite for range heating then dropping temp. Upon arrival found unit control was sending intermittent voltage to element. Replaced control and tested. Unit is not operating as designed. Job Completed.
Near Austin, TX 78732
David Z
Job Details:
12/04/2020
REFRIGERATOR KITCHENAID KRFF507HPS02
Arrived on site to diagnose refrigerator making noise. Customer showed me video of loud clacking when door is open. Found diffuser gears making loud noises. Ordering new diffuser control. Office to reschedule when product arrives.; ordrng 1 WPW10479155 (control)
Near Austin, TX 78741
Scott
Job Details:
12/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS00
"Arrived on site for water leaking from fridge . Found drain tube clogged causing water to back into fresh food . Replaced drain and shined bowing of evap pan after removing ice underneath pan. No other leaks detected at time of service. Job com0lete ."
Near San Marcos, TX 78666
Noah D
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL KRFC302ESS02
"Arrived on site to inspect fridge for not closing correctly, upon inspection found the bar and gear offset, realigned bar and wheel. All slides returned to normal, defrosted stuck slides and tested all functions. Complete"
Near West Lake Hills, TX 78746
Leonardo
Job Details:
12/04/2020
OVEN WHIRLPOOL KEBS279BSS00
Arrived on site to test unit for f1e1 error. Test unit and found bad ui and board. Ordering new ui office to reschedule will need AUTHO; ordrng 1 NEEDAUTHO (NEED AUTHO) and 1 W10570032 (PANEL)
Near Austin, TX 78704
Wesley
Job Details:
12/04/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Arrived onsite and replaced the dispenser motor and shaft. Unit is now operating as designed. All checks good.
Near Austin, TX 78738
Luis
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02
"Arrived on site for unit not freezing and no lights. Found traces of oil on fresh food evaporator,replaced fresh food evaporator,secured thermistor to correct location on suction line. Vacuumed the system down u it kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good. Replaced defective freezer led module all lights working. ; used 1 W10758333 (MODULE) from stock"
Near Austin, TX 78734
Robert
Job Details:
12/04/2020
REFRIGERATOR GE GSL25JFPHBS
Arrived on job for complaints of leaks and no crushed ice. Found the housing not allowing flow and ice bin door damaged. ; ordrng 1 WR17X22066 (HOUSING ) and 1 WR17X23255 (ice cont asm)
Near Burnet, TX 78611
Justin
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL KRFC300EBS00
"Arrived on site for a refrigerator that was freezing items in the RC compartment. Put unit into diagnostics mode and found the FC thermistor was open. OhmÂ’d out control board and tested good. OhmÂ’d out thermistor at HV control and ohms were correct. Found HV control to be bad. Installed new control and retested, thermistor at correct readings and unit is working as designed. Call complete."
Near Austin, TX 78737
Luis
Job Details:
12/04/2020
REFRIGERATOR KITCHENAID KRSC703HPS01
"Arrived on site for no water or ice. Tested dispenser valve energized,removed evaporator cover diagnosed a frozen water tank,small gap between housing and air tower added sealer between gap gave customer recommendations on defrosting water tank."
Near Austin, TX 78756
Matthew
Job Details:
12/04/2020
RANGE WHIRLPOOL WFG320M0BS0
"Arrived onsite for unit not heating to temp and giving F3 error. Unit would not heat above 400 degrees. Control and sensor are faulty. Replaced control and sensor, tested unit and unit heating properly. Tested at 425 degrees with no issues. Job complete."
Near Austin, TX 78737
Kevin
Job Details:
12/04/2020
OVEN WHIRLPOOL WOS51EC0AS01
"Arrived on site and inspected oven and found inner door glass has shattered due to a self clean cycle. A new glass will be needed to correct oven. . ; ordrng 1 WPW10618107 (Inner glass)"
Near Austin, TX 78741
Leonardo
Job Details:
12/04/2020
RANGE WHIRLPOOL WFE320M0ES2
Arrived on site to replace board. Replaced board test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details:
12/04/2020
FREEZER WHIRLPOOL WRF535SWHZ02
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, customer advised that the ice maker arm is stuck in the up position and the FC light doesnÂ’t come on. I found the light switch actuator in the open position but the light isnÂ’t coming on. I removed the switch and found the actuator not making contact. I removed and replaced the switch and tested and the unit is operating as designed. No,water leaks observed during service, job completed."
Near Georgetown, TX 78633
Kayman
Job Details:
12/04/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Arrived onsite for dishwasher not dissolving soap. Upon putting the unit into diagnostics I found a stored error code for failed motor. I let the cycle run through and I found the motor humming and clicking when it was supposed to be washing. All other tests passed. Office to R/S due to part availability. Ordering (W11087376); ordrng 1 W11087376 (pump&motor)
Near The Hills, TX 78738
David Z
Job Details:
12/04/2020
OVEN KITCHENAID KOSE500ESS02
"Arrived on site to diagnose oven not heating to temp. Ran unit and calibrated +20 degrees. Unit was heating low. All is now working as designed. Customer has unit preheated on arrival so I was able to calibrate based on cycles.
Near Georgetown, TX 78633
Kayman
Job Details:
12/04/2020
RANGE KENMORE 790.774838
Arrived onsite for range tripping gfci outlet. Upon inspection I found the range would trip the gfci after about 2 and a half mins. I tested the amp draw at the bake ignitor and valve and both tested good. I verified proper voltage at the outlet where the range was plugged in. I did not detect any shorts or breaks in the wiring harness. I used an extension cord and plugged the unit into a outlet that did have a gfci in the circuit. The oven ran for about 10 mins without the breaker tripping. I advised that they would need to have the gfci serviced or eliminated. No gas leaks detected during time of service. Job complete.
Near Round Rock, TX 78665
David S
Job Details:
12/04/2020
DRYER KENMORE 110.649523
Arrived on site for dryer not heating. I inspected the unit and work area. I found the dryer working but the door switch not turning the dryer off when the door is opened.
Near Lorena, TX 76655
Jonathan M
Job Details:
12/04/2020
FREEZER JENN-AIR JBRFR30IGX00
Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Found icemaker not moving in diagnostics. Checked icemaker and found one of the wires not fully seated into eighths connector. Reconnected all wire harnesses and tested unit. Unit began to work as designed. Placed unit through a harvest test harvest completed and filled. Call complete.
Near Austin, TX 78749
Scott
Job Details:
12/04/2020
RANGE WHIRLPOOL WEE510S0FS2
"Arrived on site , replaced control trim .After repair ran diagnostics. All burners checked and oven heated normally."
Near Driftwood, TX 78619
Kevin
Job Details:
12/04/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"arrived on site and inspected dishwasher and found wash motor has failed, will need a new one to complete repair.; ordrng 1 W11085683 (Sump and motor)"
Near New Braunfels, TX 78132
Richard
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL KBFN502ESS00
Arrived onsite for the refrigerator top hinge broken.
Near Georgetown, TX 78633
Kayman
Job Details:
12/04/2020
REFRIGERATOR GE PFSF5NJWABB
Arrived onsite for refrigerator not cooling on either section. Upon inspection I found the unit at a complete no cool. All fans in the RC and FC were running. I accessed the back panel and was able to verify voltage going to the inverter box but the compressor would not turn on. I cycled power at the inverter box but still no response from the inverter. I advised that the unit would need a new inverter and possibly a sealed system repair.
Near Copperas Cove, TX 76522
Tyler
Job Details:
12/04/2020
WASHER GE GTW460ASJ6WW
Arrived on site for washer not spinning correctly. Upon arrival I ran a diagnostic check and found that there was a few different area codes indicating that the door latch was not functioning and that the main control could detect motor speed. Customer also stated that when they ran different cycles cycles that were selected was not the cycles that would actually run for example if they ran a strictly drain and spin cycle it would go through an entire hour and a half wash as if the unit was trying to wash the clothes. That point I checked the personality code assigned to the unit and found the code assigned did not match the model specific number to the unit (per the actual schematic sheet found within unit itself ) I then reset and re-programmed the main control to the proper personality designated to units particular model number. IÂ’ve been ran another reset on the error codes and Re-tested the washer and found that it would now function correctly depending on
Near Austin, TX 78739
Kevin
Job Details:
12/04/2020
OVEN WHIRLPOOL WOS92EC0AS04
"Arrived on site and inspected oven and found thermal fuse has failed,.; ordrng 1 WPW10545255 (Fuse)"
Near Copperas Cove, TX 76522
Tyler
Job Details:
12/04/2020
DRYER WHIRLPOOL LER3624PQ0
Arrived on site for dryer and eating a previously diagnosed timer. Upon repairing and replacing the new timer I was able to reassemble and test the dryer to verify that everything is not functioning as designed and the heating element fluctuates as it needs to. Call complete
Near Austin, TX 78727
David Z
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ03
"Arrived on site to diagnose refrigerator that had no lights in freezer. Tested all doors and found door indicator not coming on for freezer door. Found freezer switch stuck. Freed switch and light came on as designed. All is now working as designed.
Near Austin, TX 78703
Wesley
Job Details:
12/04/2020
WASHER WHIRLPOOL WFW5090JW0
Arrived onsite and found unit would work in diagnostics but will not work in regular cycles counts down but performs no other function. Ordering control to repair. ; ordrng 1 W11334605 (CONTROL)
Near Lorena, TX 76655
Jonathan M
Job Details:
12/04/2020
DISHWASHER WHIRLPOOL WDT750SAKZ0
Arrived on site for a dishwasher that has a broken latch. Inspected unit and work area. Found door strike stuck inside the latch due to the striping broken. ; ordrng 1 W11090487 (STRIKE )
Near Georgetown, TX 78626
Tommy
Job Details:
12/04/2020
RANGE GE JB640DF1BB
Arrived onsite for front right center dual element not coming on. Upon arrival found that center dual element didnÂ’t have continuity. Replaced dual element. Tested unit. Unit is operating as designed. Job Completed.
Near Eddy, TX 76524
Jonathan M
Job Details:
12/04/2020
WASHER WHIRLPOOL WTW5000DW0
Arrived on site for a washer that wonÂ’t spin out the clouds. Inspected unit and work area. Placed in in-service diagnostics and found an F0 E5 (off balance load) error code. Ran unit through manual spend test with the striker removed from the door. Found the unit not switching into the spin cycle and only spinning the agitator. Unit will need an actuator for full repair.
Near Waco, TX 76710
Jonathan M
Job Details:
12/04/2020
WASHER FRIGIDAIRE FAFS4073NA0
Arrived on site for a washing machine that is flashing an F 21 code me not draining or spinning. Inspected unit and work area. Found drain pump not draining water out. Removed front panel and attempted to remove water from the unit. Found what appeared to be a obstruction inside the drain pump. Remove the obstruction and tested the unit again. Unit seemingly was working through the first rain but one tested on the second drain the unit was still would not drain water. Ordering drain pump and control board . ; ordrng 1 137240800 (drain pump) and 1 809055306 (control-electrical)
Near Wimberley, TX 78676
Jacob
Job Details:
12/04/2020
WASHER WHIRLPOOL MVWB765FC4
Arrived onsite for unit not filling with water. Customer is sure water valve to be replaced. Changed water valve. Tested unit. Unit test good. No leaks at this time. Job complete
Near Harker Heights, TX 76548
Tyler
Job Details:
12/04/2020
MICROWAVE WHIRLPOOL WMH2175XVS1
Site for microwave causing arcing and burn marks inside the cavity. Upon arrival I was able to confirm and verify the burn marks were near the mounting brackets for the microwaves inner rack. I was able to then disassemble the mounts and sand down the burned areas and apply a new paint to the unit to ensure that the sparking and burning does not continue inside the cavity of the unit. Call complete. Unit is heating as designed
Near Austin, TX 78747
Scott
Job Details:
12/04/2020
RANGE WHIRLPOOL WFE525S0JS0
"Arrived on site ,replaced dented control panel . Job complete ."
Near Copperas Cove, TX 76522
Tyler
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00
Arrived on site for fridge not powering on.. Upon arrival checked voltage from the power outlet assigned the fridge and found it was at a stable 120 V. IÂ’ve been verified that the power supply board on the back of the unit was also receiving the 120 V needed but after checking the power supply to high-voltage board I found that the high-voltage board was intermittently trying to Cine voltage to the rest of the unit but would drop off too quickly before the unit could actually turn on. I didnÂ’t replace the high-voltage board and upon doing so found the refrigerator immediately kicked on and after a few minutes it was running smoothly and efficiently. Technician does recommend that if this issue were to reoccur it would be best to replace the power supply board. As this can be the culprit of similar symptoms on this unit at times. Unit is now functioning as designed call complete
Near Taylor, TX 76574
Jimmy J.
Job Details:
12/04/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived on site for Dishwasher won't drain Placed in diagnostics and got F6E4. Inlet valve was good. Ran drain cycle and could hear the drain pump struggling. Replaced drain pump and ran drain cycle again and water began draining. Adjusted drain tube high loop to ensure proper water flow doesnÂ’t back up and not allow water to drain properly. No leaks detected. Job completed.
Near Georgetown, TX 78628
Lou
Job Details:
12/04/2020
REFRIGERATOR GE GTS22IBMARWW
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit unplugged. I plugged the unit in and found the compressor and condenser fan not turning on. I placed a tester start device on the compressor and retested and the unit came on and began to cool. Shortly after, the unit stopped cooling and the fans turned off. I found a relay on the control was shorted/burnt. I removed and replaced the main control and thermistor and tested the unit. Unit is operating as designed and cooling. No water connections tot the unit. Job completed."
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
12/04/2020
ICE MACHINE WHIRLPOOL KUIX505ESS2
Arrived on site to replace multiple parts for ice machine. Replaced components and tested unit. Found all functioning properly at this time. No leaks were found after services were performed.
Near Harker Heights, TX 76548
Tyler
Job Details:
12/04/2020
DISHWASHER GE GDT580SSF0SS
Arrived on site for dishwasher leaking water. Upon arrival customer stated that they noticed water dripping from the bottom right corner of the door after disassembling the unit and running a few diagnostic test I was able to verify that the leak wasnÂ’t coming from the door gasket on the bottom right corner but that everything else out of the unit was working fine and as designed. I was able to install a new door gasket and retest unit verify the door with ceiling probably a no longer causing a leak unit is ready for use any were no leaks after installing a new gasket. Call complete
Near San Marcos, TX 78666
Jacob
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL KBSD602ESS01
"Arrived onsite to replace part ordered by previous tech. Replaced led light in freezer, all lights are working once again. The freezer has not been experiencing any frost since last visit, did use hair dryer on the seal to help the door to seal better. No issues at this time. Job complete"
Near Pflugerville, TX 78660
Andy
Job Details:
12/04/2020
WASHER WHIRLPOOL MHW5630HW0
Arrived on site for bellow spring loose. Upon arrival customer informed that they reinstalled bellow spring and that issue is error codes. Tested and inspected unit and found failed inlet valves and latch. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11316250 (latch) and 1 W11316255 (valve) and 1 W11316256 (valve)
Near Canyon Lake, TX 78133
Jacob
Job Details:
12/04/2020
WASHER WHIRLPOOL WFW92HEFC0
"Arrived onsite for F1E1 error code once again. Checked diagnostics, got F1E1 ACU error. Replaced ACU once again. No issues at this time. Job complete"
Near Georgetown, TX 78626
Tommy
Job Details:
12/04/2020
MICROWAVE WHIRLPOOL WMH32519HZ4
Arrived onsite for microwave not heating. Upon arrival found that unit would heat but door interlocks were not reading door unless you put pressure down on them. Ordering new interlocks and coming back with interlocks and control just in case. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11252186 (UPPER INTERLOCK ) and 1 W11252187 (LOWER INTERLOCK )
Near Georgetown, TX 78633
Lou
Job Details:
12/04/2020
DRYER SAMSUNG DV42H5200EP/A3
"Arrived on site to inspect dryer noises. Upon further inspection, send the unit is making a loud knocking noise and they recently had the vents cleaned and afterwards is when the noise started. Turned the unit on and tested it for approximately 10 mins and I could not get the unit to duplicate the noise. Placed some towels inside and tested again for approximately 20 mins and the unit continued to operate as designed. I advised the customer to contact our office if the noise comes back. No lint observed during service, job completed."
Near Canyon Lake, TX 78133
Jacob
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01
Arrived onsite for ice getting stuck near back portion of the ice maker. Noticed that customer has the freezer set at negative 2. Called Techline. Suggested to change the ice maker and that temperature has nothing to do with it. Got sr#7729432553. Office to reschedule ; O-emld tckt
Near Spring Branch, TX 78070
Richard
Job Details:
12/04/2020
REFRIGERATOR WHIRLPOOL GSF26C5EXY00
Arrived onsite for the refrigerator leaking water. During testing found that the water valve was leaking water. Replaced valve and it tested good and no leaks detected complete
Near Seguin, TX 78155
Noah D
Job Details:
12/04/2020
WASHER WHIRLPOOL WFW5620HW1
"Arrived on site to inspect washer for not spinning correctly, upon inspection found the tub defective, Techline instructed to put another tub in. Sr # 7729204094.....office to reschedule ; ordrng 1 2PEOPLE (2 PEOPLE ) and 1 2HOURS (2HOURS) and 1 W10921996 (TUB)"
Near Canyon Lake, TX 78133
Richard
Job Details:
12/04/2020
FREEZER WHIRLPOOL MZD2665HES
Arrived onsite for the refrigerator not cooling. During testing found that there is no frost pattern on the Evaporator. Compressor is running. Refrigerator is not in defrost mode. Will need a sealed system repair.
Near Spring Branch, TX 78070
Richard
Job Details:
12/04/2020
MICROWAVE WHIRLPOOL WMC30516HZ0
Arrived onsite for the microwave not working properly. During testing found that the control board is causing the issue. But could not find any parts for this microwave. ; ordrng 1 RESEARCH (CONTROL BOARD )