Near Austin, TX 78717
Lou
Job Details: 04/03/2019
RANGE WHIRLPOOL WFG525S0HS0 "arrived on site to inspect range oven not heating. Upon further inspection, the customer advised that while heating the oven, the display showed 160 degrees and it did not change for hours. I tested temps to the oven and my readings were 420 at 350 preheat and my next three readings were 357, 393, 352 for an average of 367. I checked ohms to the sensor ad it was good. I could not duplicate the issue at this time. I am ordering the control and sensor and scheduled return service for 04/05/19. No gas leaks detected during service.; ordrng 1 W10833885 (sensor) and 1 W11317846 (CONTROL)"
Near Luling, TX 78648
Diego G.
Job Details: 04/03/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site. Checked for door issues. Found door not latching allowing the door to pop open during cycle. Replaced hinges and cycled door, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 04/03/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site. Checked for door issues. Found door not latching allowing the door to pop open during cycle. Replaced hinges and cycled door, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 04/03/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site. Checked for door issues. Found door not latching allowing the door to pop open during cycle. Replaced hinges and cycled door, all functions tested OK. No leaks present. Job complete"
Near San Marcos, TX 78666
Kevin
Job Details: 04/03/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site and inspected dishwasher and found customer is experiencing dishwasher not starting cycle. Set unit into diagnostic cycle and found error 5-2 for control not registering latch opening and closing. Will need to bring back latch assembly to correct issue. Diagnostic cycle finished properly, no water leaks from connections at time of service; ordrng 1 W10716685 (handle) and 1 WP8524471 (actuator) and 1 WPW10274884 (door latch)"
Near Temple, TX 76504
Arthur B.
Job Details: 04/03/2019
WASHER WHIRLPOOL WTW8040DW2 Arrived onsite for customer complaint of top load washer making grinding noises when agitating or spinning. Ran diagnostics and found F0E5 (Off Balance Error). Cleared error codes and removed washplate. Found coins lodged between washplate and wash basket. Removed coins and reassembled. Ran test 052 to calibrate unit. Unit complet d successfully. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78626
Steve C.
Job Details: 04/03/2019
DISPOSAL WHIRLPOOL n/a Arrived on site to replace the garbage disposal due to not working. Replace garbage disposal and tested the unit. Unit works properly and no water leaks present. Job complete. Customer paid in full on the first visit.
Near Leander, TX 78641
James
Job Details: 04/03/2019
DRYER WHIRLPOOL WED4815EW Arrived on site and tested operation. I found the unit heating but not cooling back down at a normal rate. Unit will heat really fast and cool really slow. I found the exhaust hose crushed and when I attempted to straighten it I found there was a hole in the hose. I cut the bad section out and reattached to wall vent. Ran again and found the unit now cycling better. Instructed customer that their exhaust hose needs to be replaced and recommended having their vent cleaned to the outside to prevent fire hazard. Job complete
Near Austin, TX 78731
Luis
Job Details: 04/03/2019
REFRIGERATOR JENN-AIR JUD24FCERS00 "Arrived on site for door not closing. Found icemaker over producing ice broken tab on bail arm holder. Removed icemaker installed new icemaker tested icemaker good no leaks,tested door operation good unit working as designed. ; used 1 4317943 (ICEMAKER) from stock"
Near Kyle, TX 78640
Robert
Job Details: 04/03/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on job for complaints of no operation and flashing lights. Attempted to put into diagnostics but touchpad would not respond. Unplugged unit for 3 minutes plugged back in and lights would continue to flash with no operation. Replaced control board tested unit and no lights flashing and all operation functioning properly.
Near Austin, TX 78758
Wesley
Job Details: 04/03/2019
DRYER WHIRLPOOL WED560LHW0 Arrived onsite and found unit rattling. Corrected rattle with padding. Reinstalled and tested. All checks good.
Near Hutto, TX 78634
Andy
Job Details: 04/03/2019
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for microwave door not opening and lights flickering. Tested and inspected unit and found failed door switch and interlocks. Removed failed parts and replaced with new. Tested unit and all operations are normal.
Near Round Rock, TX 78664
Tyler B.
Job Details: 04/03/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB01 "Arrived on site for door replacement, due to broken wires, replaced door and tested good, no leaks on site"
Near Jarrell, TX 76537
Jonathan
Job Details: 04/03/2019
DRYER WHIRLPOOL WED7500VW2 Arrived on site for dryer not operating. Performed diagnostics and found belt not attached. Attempted to reinstall belt. Spoke with service manger and found it will take 2 people to reinstall belt. Unit is stack and will need 2nd man to replace belt. Office to schedule appointment when ETA is available. Will return with belt on hand. ; ordrng 1 SEENOTE (2MAN NEEDED) and 1 WP8182481 (BELT)
Near Austin, TX 78738
Paul
Job Details: 04/03/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not filling with water. I found an F4E3 and F7E1 error. I found no voltage from the control to the motor. I replaced the control and tested. I had voltage to the pump but the pump would not run. I replaced the pump and tested. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 04/03/2019
WASHER WHIRLPOOL MAV9504EWW "arrived on site to inspect washer valve issues. Upon further inspection, the customer advised that the unit will begin to fill when the lawn sprinkler system turns on. With the unit in the off position, the customer turned the sprinkler system on and water began to flow into the tub. Turned the sprinkler system off and I checked ohms/voltage to the valves and they showed to be good. When I removed the water lines from the valve, I found debris in the valve screens. I removed and replaced the valve and tested with the customer turning the sprinkler system on and no water came into the unit. I advised the customer that due to the water pressure and the age of the unit, it’s possible that the hammering of the water pressure could have caused the valves to fail and that a plumber would need to check the pressure and possibly add a regulator to the water supply. No water leaks observed during service, job completed."
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 04/03/2019
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on for no ice . Customer has cleaned unit and replaced filter. Tested unit and found no water fill. Conducted the service diagnostics mode. Tested unit again and it now fills properly. All operations are now normal. All water connections are dry.
Near Georgetown, TX 78633
Jonathan
Job Details: 04/03/2019
DISHWASHER MAYTAG MDB4409PAS0 "Arrived on site for dishwasher leaking at door. Performed diagnostics mode, no error codes. Monitored test cycle and found major suds buildup. Added cooking oil to unit and continued test cycle. Found unit leak towards top right. Found tub gasket at fault. Removed gasket and installed new. Found unit not mounted down. Pulled to gain access to door strike. Removed door strike and installed new. Tested in diagnostics mode. All tested good, no water leaks present. Paid in full on check #4180"
Near Cedar Park, TX 78613
Lou
Job Details: 04/03/2019
OVEN KITCHENAID KODE300ESS00 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main control and UI console per error codes F1E1 and F1E0. Tested the unit and it operated as designed and both compartments heated. All controls were warrantied and labor was paid with first service call. Job completed.
Near Leander, TX 78641
James
Job Details: 04/02/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and found dent in lower broil panel. I also found a dent in the cooktop on the left side. Installed new broil panel and will order new cooktop to complete repair; ordrng 1 WPW10535710 (cooktop)
Near Round Rock, TX 78681
Cliff
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site to replace compressor for refrigerator. After pulling the unit out a notice oil on the floor working refrigerator was sitting and inspected condenser. Found oil on condenser behind drain pan. Condenser is leaking Freon and will need to be replaced as well to complete repairs. Ordering condenser and office will need to set return date for three hours and 2 techs.; ordrng 1 CNOTES (3 HOUR JOB AND 2 TECHS NEEDED) and 1 WPW10346415 (condenser)
Near Taylor, TX 76574
Andy
Job Details: 04/02/2019
RANGE GE JGBS66REK3SS Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and found unit still sparking. Called tech line and was instructed that switch is bad and possible bad valve. Ordering parts and part research on switch. Office to schedule return trip.; ordrng 1 SEENOTE (PART RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WB18X31213 (SWITCH HARNESS ) and 1 WB21X20262 (VALVE)
Near Manchaca, TX 78652
Scott
Job Details: 04/02/2019
DRYER WHIRLPOOL NED4655EW0 "Arrived on site ,replaced timer . Tested unit for air flow found restricted vent . Re recommend to customer to have vents checked again. All other functions are operating normal . Job complete ."
Near Driftwood, TX 78619
Robert
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW4900BW0 Arrived on job for complaints of no operation. Found lid lock not working. Will need lid lock to complete. If problem persists test and replace control board if needed.; ordrng 1 W10404050 (lid lock)
Near San Marcos, TX 78666
Kevin
Job Details: 04/02/2019
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site and found door is dragging On interior liner when opened, straight into doors and re-leveled refrigerator end it has stopped. Refrigerator will now open and close properly. No water leaks from connections at time of service."
Near Taylor, TX 76574
Andy
Job Details: 04/02/2019
DRYER GE GTD75ECPLDG Arrived on site for dryer not heating. Tested and inspected unit and found failed heater assembly. Removed failed part and replaced with new. All operations are normal.
Near Austin, TX 78750
Cliff
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC evaporator encased in frost and hard ice. This is due to a communication failure between thermistors and controls causing unit not to defrost. Dispenser control, main control, and RC evaporator thermistor will need to be replaced to complete repairs. Return date is set for 4/8/19. Homeowner is going to thaw the unit out to eliminate ice build up so we can access evaporator section, and has signed Defrost waiver.; ordrng 1 W10822640 (cntrl-elec) and 1 W11172798 (CNTRL-ELEC)"
Near Georgetown, TX 78628
Steve C.
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for the unit dispenser is not working. Found the dispenser lid and the spring completely came off. Replace the dispenser and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78748
Joseph C.
Job Details: 04/02/2019
OVEN AMANA AGR5330BAS3 "Arrived on site for “unit not running at proper temperature” complaint. Inspected unit and performed approved “three count” method of temperature retrieval. Unit temperatures averaged out to 342 degrees Fahrenheit, while target was 350 degrees Fahrenheit. This is very close to desired set point temperatures and is well within +/-25 degrees Fahrenheit allowed variance. Adjusted temperatures up, by 10 degrees Fahrenheit. No leaks detected, at time of service."
Near Dripping Springs, TX 78620
Robert
Job Details: 04/02/2019
WASHER AMANA NTW4516FW3 Arrived on job for complaints of long wash cycle time. Ran diagnostics and all functions working properly. Called tech line SR-7724518507 said wash time could take long depending on soil level and amount of clothes in unit.instructed customer of what techline said. No leaks detected at time of service.
Near Georgetown, TX 78633
Tyler B.
Job Details: 04/02/2019
REFRIGERATOR KENMORE 596.7238341 "Arrived on site for inverter imstalle, removed back and found lines and RF EVAP complete frozen found switch valve stuck in RF position. Advised customer to call kenmores for possible SS coverage . No leaks on site"
Near Austin, TX 78738
Paul
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW8900BC0 "Arrived onsite for the washer leaking what looks like a lubricant. I found the bleach valve overfilling the dispenser cup causing rust colored water to get on the floor. The valve needs to be replaced to complete service. Ordering W10853723 VALVE. RS for Fri 4/5, per Mr RS for Mon 4/8.; ordrng 1 W10853723 (VALVE)"
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/02/2019
OVEN WHIRLPOOL WOS51EC0AS03 "Arrived onsite for customer complaint of wall oven to coming on. Removed console and found fuse blown. Removed and replace fuse. Reassembled. Powered up unit. Unit now comes on and heats as intended. No other issues found."
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/02/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived onsite for builder complaint of RR burner in gas cooktop shut off on low setting. Tested all burners and found all work as intended. Good gas flame coming from all burners. Found also RR burner works on low as intended. No other issues found. No gas leaks detected at time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB01 Arrived on site to replace the freezer door due to the unit not making ice. Replace the freezer door and tested unit. Unit works properly and all water connections were dry at the time of service. Advise customer to wait 24 hours for the unit to start making ice.
Near Austin, TX 78739
Leonardo
Job Details: 04/02/2019
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site to test unit for unit leaking gas. Found left front and left rear burner leaking gas due to valves not closing all the way and leaking from tubing as well. Will need to order left front tubing W10566305 and left rear tubing W10566306. Rescheduled for Friday ; ordrng 1 W10566305 (TUBING LF) and 1 W10566306 (TUBING LR)
Near Johnson City, TX 78636
Robert
Job Details: 04/02/2019
COOKTOP JENN-AIR JGC9536ADB Arrived on job to replace electrode and switch. Upon inspection found rusted screws and other parts that need to be ordered but are no longer manufactured. Customer declined any additional repairs needed.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 04/02/2019
RANGE WHIRLPOOL MER8700DS Arrived on site. Checked for tripping breaker issues. When turning on elements or oven breaker trips. Check amperage at terminal and staying around 15 amps with a 50 amp breaker. Instructed customer there is something going on with electrical causing it to trip.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 04/02/2019
RANGE WHIRLPOOL MER8700DS Arrived on site. Checked for tripping breaker issues. When turning on elements or oven breaker trips. Check amperage at terminal and staying around 15 amps with a 50 amp breaker. Instructed customer there is something going on with electrical causing it to trip.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 04/02/2019
RANGE WHIRLPOOL MER8700DS Arrived on site. Checked for tripping breaker issues. When turning on elements or oven breaker trips. Check amperage at terminal and staying around 15 amps with a 50 amp breaker. Instructed customer there is something going on with electrical causing it to trip.
Near Austin, TX 78717
Lou
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW8500DC5 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main control, UI console, and inlet valve and tested the unit. Unit operated as designed, no error codes showing. No water leaks observed during service, job completed."
Near Austin, TX 78757
Tyler B.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived back on site and found ice maker double filling spoke Cust would prefer early pm apt if possible ; ordrng 1 WPW10764668 (icemaker)
Near Round Rock, TX 78664
Wesley
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDT720PADW2 Arrived onnsite and found no heat complaint and also F3e3 error and f3e1 found yellow owi sensor harness not connected. Connected harness and corrected harness position out from under sump. Unit is now operating as designed after calibrating. No leaks.
Near Austin, TX 78704
Wesley
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and found right side freezer bracket teeth worn in rear causing easy misalignment. Ordering right side bracket to repair. ; ordrng 1 WPW10284693 (bracket)
Near Austin, TX 78745
Scott
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dispenser door not opening . Found spring bent . Replaced dispenser . Ran diagnostics cycle all checked normal with unit . No water leaks detected at time of service . Job complete .
Near Austin, TX 78731
Luis
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for no ice. Ran diagnostics icemaker passed all diagnostics test. Checked temp reading,temp inside freezer 28° checked fresh food section found fresh food evaporator incased in ice. Called tech support for ongoing issue in fresh food. Per tech support need to added sealer around waterlines entering fresh food and evaporator thermistor needs to be located on copper liner before weld joint. Return date set for wed. 4/3 to allow evaporator to defrost; schdld next appmnt for 4/3 WED !"
Near Georgetown, TX 78628
Cliff
Job Details: 04/02/2019
OVEN KENMORE 790.488031 Arrived on site to replace the turntable motor for microwave oven combo. Remove the unit from wall and replace turntable motor with second techs assistance. Reinstalled unit and tested all functions. Found all is functioning properly at this time.
Near Austin, TX 78735
Luis
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for cooling issue. Found unit not defrosting. Called tech support for ongoing issue. Ran diagnostics unit will defrost during diagnostics per tech support need to replace evaporator fan motor. Defrosted evaporator replaced fan motor File#7724517849
Near Cedar Park, TX 78613
Lou
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "arrived on site to inspect refrigerator ice maker not working. I checked temps in the FC=2 degrees and RC=41 degrees. I tested the IM in diagnostics and it harvested but at the end of harvest the tray did not finish level. When I removed the IM I found that y was loose and would not hold steady at the level position. I removed and replaced the ice maker and tested and it operated as designed. I tested ohms to the ice bin switch and the ice maker switch and both were good. I verified the wiring at the bottom hinge of the FC door ad all were good. When I took the unit out of diagnostics, I could hear the diffuser motor making a loud chatter noise. I am ordering the diffuser and scheduled return service for 04/03/19. No water leaks observed during service.; ordrng 1 W11164593 (DIFFUSER)"
Near Pflugerville, TX 78660
Andy
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for refrigerator not dispensing water or ice. Inspected and tested unit and found failed water filter housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 04/02/2019
WASHER WHIRLPOOL LSQ9010LG0 Arrived on site for unit that had a broken inlet water valve. Replaced valve and tested. Operations are normal and all water connections are dry
Near Austin, TX 78747
Luis
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site for no ice. Found frozen fill tube. Defrosted fill tube ran icemaker through a cycle water filled icemaker no leaks unit working as as designed.
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on sote for unit not drying, found control only sending 8v to heater, replaced control and tested good, no leaks on site"
Near Horseshoe Bay, TX 78611
Thomas L.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site for unit with multiple concerns. Found it the right fresh fruit door gasket was not sealing properly. Replaced right upper door gasket. Other concerns were normal operation. All water connections were dried.
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite. Customer no longer needs services. Found left door open. No further work performed.
Near Leander, TX 78641
Lou
Job Details: 04/02/2019
WASHER MAYTAG MVWB765FC3 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the water inlet valve, gearcase and clutch and calibrated the unit. Placed in diagnostics and tested and then manually tested high speed spin and the unit operated as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/02/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site. Replaced gear case, stater, rotor and clutch. Calibrated and ran cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/02/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site. Replaced gear case, stater, rotor and clutch. Calibrated and ran cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/02/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site. Replaced gear case, stater, rotor and clutch. Calibrated and ran cycle, all functions tested OK. No leaks present. Job complete"
Near Buda, TX 78610
Kevin
Job Details: 04/02/2019
WASHER MAYTAG MVWB835DC3 "F3e2 water temp fault , f6e3, communication error, f0e3 overload, f6e2 communication error. Replaced control board and control panel and ran test 51 and 52 and both completed properly. No water leaks detected at time of service, job complete."
Near Pflugerville, TX 78660
Wesley
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 #7724511710 arrived on site and replaced control and UI with no change. Called techline twice and to David and Kevin second call yielded that the door switch on left side was not being fully closed and prevented operation. Ordering door due to mismolding and switch due to structural failure. Temporarily closed left switch for water and ice. Office to reschedule.; ordrng 1 W10847849 (ROCKER SWITCH) and 1 W11104477 (dor-fip)
Near Burnet, TX 78611
Thomas L.
Job Details: 04/02/2019
DRYER WHIRLPOOL WED4616FW0 Arrived on site for no heat condition. Found that the unit was not heating due to an open element and fuses. Replaced and tested. Unit now heats properly. Reminded customer to have house venting checked. Dryer airflow is correct.
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
MICROWAVE KITCHENAID KBHS109SSS06 Arrived on site. Checked for no heat issues. Found correct voltage going to unit. Called tech-support and they are recommending to swap out inverter and magnetron at the same time. Will need to re-order inverter and bring back magnetron to repair unit. Office to reschedule; ordrng 1 W10217711 (inverter)
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
MICROWAVE KITCHENAID KBHS109SSS06 Arrived on site. Checked for no heat issues. Found correct voltage going to unit. Called tech-support and they are recommending to swap out inverter and magnetron at the same time. Will need to re-order inverter and bring back magnetron to repair unit. Office to reschedule; ordrng 1 W10217711 (inverter)
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
MICROWAVE KITCHENAID KBHS109SSS06 Arrived on site. Checked for no heat issues. Found correct voltage going to unit. Called tech-support and they are recommending to swap out inverter and magnetron at the same time. Will need to re-order inverter and bring back magnetron to repair unit. Office to reschedule; ordrng 1 W10217711 (inverter)
Near Leander, TX 78641
James
Job Details: 04/02/2019
WASHER MAYTAG MVWB835DW4 Arrived on site and installed new gearcase and control. Ran auto diagnostics and calibration. Unit tests good. Job complete
Near Austin, TX 78705
Wesley
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KSF26C7XYY04 Arrived onsite and found kink in connector hose and corrected. Now unit is leak free.
Near Austin, TX 78746
Scott
Job Details: 04/02/2019
DRYER MAYTAG MED5500FW1 "Arrived on site , replaced valve . All water connections dry . Tested unit ,unit will steam and then shut off with no leaks . Job complete ."
Near Liberty Hill, TX 78642
Lou
Job Details: 04/02/2019
OVEN WHIRLPOOL WFG530S0ES1 "arrived on site to inspect range oven temps. Upon further inspection, I tested the oven on Bake at 350 degrees using my multimeter and placing my thermal lead in the middle of the center rack. While my multimeter was reading 180 degrees, the control display was still showing 100 degrees. I tested the sensor and found it open. Removed and replaced the sensor and tested and the display still showed 100. I removed and replaced the control and tested again and began to register the temps. At preheat, the temps were 490 degrees. My next three readings were 307, 410, 331 for an average of 349 degrees. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78745
Luis
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for no ice. Diagnosed frozen fill tube,defrosted fill tube. Ran diagnostics on icemaker harvest tested passed ran fill test passed. Unit working as designed."
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/02/2019
DRYER KENMORE 110.868701 Arrived onsite for customer complaint of dryer just humming and not starting. Spun drum and found motor seized. Advised customer that unit will need new motor. Customer advised repair and will purchase new unit due to age. Unit disconnected to power at this time.
Near Leander, TX 78641
James
Job Details: 04/02/2019
WASHER GE GTWN5650F1WS Arrived on site and tested operation. Customer had unit disconnected from wall and pulled away. Tested valve and found valve is not leaking and supply lines sealed properly. Tested outlet and found to have proper polarity. I found the board visibly shorted and may have been due to the leak. I was unable to duplicate unit leaking but I recommend installing a new valve and control to repair. Water is off to unit and unplugged as well; ordrng 1 WH12X10613 (board asm mounted)
Near Austin, TX 78750
Cliff
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Arrived on site to diagnose a refrigerator that is over cooling in the fresh food section. Found air damper not operating properly causing colder than normal temperatures. Replaced damper assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78703
Wesley
Job Details: 04/02/2019
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site and found unit f3e0 error indicating failed sensor. Found test with extra sensor did not correct. Ordering correct sensor and returning with control. ; ordrng 1 W10833885 (sensor)
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/02/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for unit not draining water causing unit to leak from door, removed unit and found drain hose pinched from lots of slack, was able to correct and hide slack under sink for no obstructing, and tested good with no leaks on site"
Near Leander, TX 78641
James
Job Details: 04/02/2019
RANGE JENN-AIR JDRP548WP02 Arrived on site and installed new harness. Tested operation and found unit working properly. Job complete
Near Leander, TX 78641
Lou
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I found the temps in the RC=62 degrees and FC=16 degrees. When I tested the FC & RC fans, the RC fan did not come on and there was no airflow in the RC section. I removed the RC Evap cover and found the thermistor in the wrong position and no frost pattern on the evaporator. I replaced the Evap cover and positioned the thermistor on the straight section of suction line, just above the connection with evaporator and used a zip tie and foil tape to secure it. Also pushed the suction line and cap tube back into the projection of the back wall so it did not come into contact with the Evap cover. I put the unit back together and placed in diagnostics. I tested both the RC and FC fans and the ice maker and all operated as designed. Once I took the unit out of diagnostics, i could hear the compressor kick on and the condenser fan and FC fan came on and the unit began to cool. I advi
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/02/2019
DISHWASHER KITCHENAID KDFE104DSS4 "Arrived back on site for unit spray arm replacement, replaced ar,s and tested good, no leaks on site"
Near Austin, TX 78738
Leonardo
Job Details: 04/02/2019
RANGE WHIRLPOOL WFE530C0ES0 Arrived on site to test unit for unit not getting hot enough. Test unit and found units average temp at 356 when set at 350. Unit with in range no problem found at this time. Showed customer how to do a calibration.
Near Austin, TX 78738
Leonardo
Job Details: 04/02/2019
OVEN WHIRLPOOL WFE530C0ES0 Arrived on site to test unit for unit not cooking correctly. Test uni by putting oven in test mode and board reading oven at 110 degrees at room temp. Unit needs new board and new sensor. Spoke with manager and she will see if they can just replace it.
Near Austin, TX 78717
Lou
Job Details: 04/02/2019
MICROWAVE WHIRLPOOL WOC54EC0AS05 "arrived on site to inspect oven/microwave combo error code. Upon further inspection, the customer advised that when using the microwave, the door doesn’t always close securely to allow the unit to operate. I found that the inner door plastic is warped and will require replacement. I advised the customer of my findings and am ordering the inner ad out door assemblies, along with a CNOTE-LSO. I scheduled return service for 04/04/19.; ordrng 1 W10577914 (glass-door) and 1 W10687342 (door/mw)"
Near Austin, TX 78753
Wesley
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site and instructed customer on use and care and assured them of prior repair. Unit is functioning as designed.
Near Pflugerville, TX 78660
Andy
Job Details: 04/02/2019
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for microwave with melted support. On arrival customer also informed me that he has burn marks on inside of unit and that light underneath does not turn off. Removed and replaced failed support and ring. Will need to order control for light not turning off and touch up paint for burn marks. Harness is an expart, Office to schedule.; ordrng 1 8206232A (BULB ) and 1 8212473 (PAINT ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10134625 (PAINT ) and 1 W10543253 (HARNESS ) and 1 W10890785 (PANEL ) and 1 W10899090 (HARNESS ) and 1 WP4396174 (PAINT ) and 1 WPW10210878 (LAMP HOUSING )"
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW87HEDC0 Arrived on site for washer displaying error codes indicating that the pressure switch is not sensing properly. However as soon as I touch the main control the failure code appeared. The control board has an internal issue with water filling. Removed and replaced the control. The unit has been operating properly for multiple days now. All water connections were dry at the time of service.
Near Leander, TX 78641
James
Job Details: 04/02/2019
COOKTOP WHIRLPOOL WCG51US0DS00 Arrived on site and tested operation. I found the reader left burner knob has broken and not allowing burner to be turned on or off. Inspected all knobs and found cracks in them as well. Installed new knobs and tested. Unit working properly. Job complete
Near Austin, TX 78730
Paul
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRSC500ESS00 Arrived onsite for the refrigerator with a no ice condition. I ran test 44 and the icemaker went thru the harvest properly. I ran test 45 and could not hear the valve energize. I disconnected the tubing at the bottom of the door and ran test 45 again and found the icemaker fill valve working as designed. The freezer temp was at 0 degrees. The water line in the door is frozen causing the icemaker not to fill. The insulation in the door is broken down and the door will need to be replaced. I explained to the customer doors take 6-8 weeks. Ordering c-notes & LW10726007 DOR-FIP.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION.) and 1 LW10726007 (DOR-FIP)
Near Austin, TX 78747
Scott
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for door keeps locking . Ran diagnostics code . Got lock error code .replaced latch/ lock .ran diagnostics test . All checked normal. No water Leaks detected at time of service Job complete .
Near Austin, TX 78748
Luis
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no cool. Removed evaporator cover found ice ball on inlet to evaporator in fresh food compartment. Diagnosed leak at evaporator, removed evaporator assembly installed new evaporator and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly ; used 1 WPW10143759 (DRIER UV) from stock"
Near Austin, TX 78750
Cliff
Job Details: 04/02/2019
WASHER MAYTAG MVWB750W00 arrived on site to diagnose a washing machine that will not cycle. Tested unit and found all is working properly at this time. No leaks were found after services were performed.
Near Killeen, TX 76542
Arthur B.
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW7300DW1 Arrived onsite for customer complaint of top load washer getting error code “LF” error. Confirmed issue. Found hot water solenoid not opening. Removed and replaced water inlet valve housing. Reassembled and tested. Both valves open and close as intended. No other issues found. All water connections were dry at time of service.
Near Lakeway, TX 78734
Paul
Job Details: 04/02/2019
ICE MACHINE WHIRLPOOL KUIC15PHZS0 Arrived onsite for the ice machine making to much ice. I found a failed bin thermistor only registering 3.334 ohms at 32 degrees. I replaced the bin thermistor and tested the machine. The unit is working as designed. Call complete.
Near Austin, TX 78738
Paul
Job Details: 04/02/2019
DISHWASHER KITCHENAID KDTM404ESS1 Arrived onsite for the dishwasher that’s leaking water from underneath. I found the diverter leaking on the sump and motor assembly. I replaced the sump and motor. I tested the unit and it is working as designed. There were no other water leaks present at the time of service. Call complete.
Near Austin, TX 78739
Leonardo
Job Details: 04/02/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for unit still over heating. Test unit and found unit going over 45 degrees from set temp. Replaced sensor test unit and unit test good. Advised customer to check unit with food job complete.
Near Austin, TX 78733
Scott
Job Details: 04/02/2019
DRYER WHIRLPOOL MEDB835DW4 Arrived on site replaced thermistor . Checked dryer all fuctioning as designed . Job complete .
Near Austin, TX 78745
Scott
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site found control is defective . Ordering control .also recomend to have plumber look at cold water supply . No water leaks detected at time of service . Please call to set return visit . Tech line closed at time of visit .; ordrng 1 W11170319 (CONTROL)
Near Austin, TX 78704
Luis
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived on site for loud noise found damper making loud noise diagnosed unit will need damper assembly. Unit out of warranty called partner team AUTHO KJM6DJMAPL1Installed new damper powered unit on unit working as designed. ; ordrng 1 CNOTE (AUTHO KJM6DJMAPL1)
Near San Marcos, TX 78666
Kevin
Job Details: 04/02/2019
DRYER FRIGIDAIRE FFLE3900UW "Arrived on site and found after dryer runs for a few minutes and then shuts off, dryer has an air flow error code. Spoke with Frigidaire tech line to report an issue 82498795. Exhaust exit on apartment building is 20 feet off the ground and not accessible. Apartment maintenance cannot confirm that vent is clear, but will need before parts are replaced if issue persists"
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site.Replace cover assembly for refrigerator compartment. Ran diagnostic test and tested fan, all functions tested OK. Instructed customer to allow 24 to 48 hours for unit to make ice and to cool down. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site.Replace cover assembly for refrigerator compartment. Ran diagnostic test and tested fan, all functions tested OK. Instructed customer to allow 24 to 48 hours for unit to make ice and to cool down. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site.Replace cover assembly for refrigerator compartment. Ran diagnostic test and tested fan, all functions tested OK. Instructed customer to allow 24 to 48 hours for unit to make ice and to cool down. No leaks present. Job complete"