Service History 776

Near Austin, TX 78717
Lou
Job Details: 08/01/2019
DRYER WHIRLPOOL WED4850HW0 "arrived on site install previously diagnosed and ordered parts. Upon arrival, I found the unit door open. I attempted to close it and it wouldn’t stay closed and the left door hinge was rubbing. I removed the unit door and replaced the inner/outer door, catch, strike, both hinges and the seal. Tested the door and it functioned correctly. No lint observed during service, job completed."
Near Austin, TX 78758
Tyler B.
Job Details: 08/01/2019
DISHWASHER WHIRLPOOL WDF518SAHM "Arrived on site for unit not draining found knock out in disposale still in, removed and tested good, no leaks on sit e"
Near Austin, TX 78732
Paul
Job Details: 08/01/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for the dishwasher to install the previous diagnosed parts. I changed out the lower rack and tested how it rolled on the inner door. The rack rolls good and has some play from left to right now and the wheels are not getting in a bind. I could not change the tub at this time because the customers house water valve under the sink will not turn off. The customer is going to call a plumber and have the valves changed. The customer will call the office when the plumber is finished to RS the call.; ordrng 1 C-NOTES
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "arrived on site to repair a unit with above normal temperatures in the freezer compartment. Found that the freezer was it 16° and the fresh food section was at 39°. Inspected freezer to find that the evaporator coil‘s are not manually defrosting. I entered the diagnostics mode, energized the defrost mode, and the heater energized properly. The two electronic controls are not communicating to allow the defrost cycle to take place. Will need to replace both controls.; ordrng 1 COSTAPPROVALNEEDED and 1 W10759802 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 WPW10589837 (cntrl-elec)"
Near Round Rock, TX 78665
Jonathan
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator not cooling. Customer stated that unit stopped cooling 3 days ago but now unit is cooling. Measured temperature in FC at 43°. Was not accurate reading, customer had doors opened. Performed diagnostics mode and tested all sensors. Ran test 4 and monitored RC evaporator, found frost pattern developing durning step 4. Called tech support and spoke with Kevin. Want over diagnostics performed. He stated with unit operating correctly at time of service, would not be able to locate possible failure. Found gasket on ice bin door folded over, attempted to correct with heat gun but would not go back into place. Will need to replace ice bin door. (SR#7725500349). ; ordrng 1 WPW10549589 (ICE DOOR)"
Near Austin, TX 78717
Jonathan
Job Details: 08/01/2019
REFRIGERATOR LG LMXS27626S "Arrived on site for freezer door not opening. Inspected unit and work area. Found gasket on top right FC door not sealing. Performed diagnostics and tested both upper and lower freezer door. Found door possibly being opened from right side and causing failure. Found food spillage between gasket and cabinet (see SD-QuickPic). Tested door rails and found working correctly. Spoke with customer on failure and possible causes. Informed customer to power unit down and let ice thaw and to place towels at bottom of unit. Tested all other operations. All tested good, no water leaks present."
Near Granger, TX 76530
Steve C.
Job Details: 08/01/2019
WASHER WHIRLPOOL RTW4516FW1 Arrived on site to replace the latch per previous tech. Replace the latch and tested the unit. The unit is still noisy. Found the spin basket is broken. Will need to order the spin basket and the drum ring. Office will need to reschedule customer. ; ordrng 1 W10554251 (spin basket) and 1 WPW10531289 (tub ring)
Near Cedar Park, TX 78613
James
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site and tested operation. Customer stated the ice maker will randomly work but mostly does not. Tested ice maker and found to be cycling normal. Inspected door switch and found left door liner pushed in where it makes contact with the switch. Installed pad and tested. Door switch now fully activating. I also vacuumed condenser coils to clean lint and dust from them. Job complete
Near Leander, TX 78641
James
Job Details: 08/01/2019
OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site and tested operation. I found that the unit has a communication error and both upper and lower blower error codes. Tested blowers and found both operating properly. Unit will need new ui and control to repair. I will also return with blowers if fan speed code returns after communication error corrected. ; ordrng 1 W11248652 (BLOWER) and 1 W11351648 (CONSOLE )
Near Cedar Park, TX 78613
James
Job Details: 08/01/2019
DISHWASHER KITCHENAID KDTE234GWH0 Arrived on site and tested operation. I found that the unit has a fault for open door latch. Inspected latch and strike and found loose connection from harness to latch. Secured connection and tested. Unit working properly and all functions test good. Job complete
Near Hutto, TX 78634
Steve C.
Job Details: 08/01/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to replace the tracks and the adjusters for the upper dish rack. Replaced all parts and tested the unit. Unit works properly and all water connection for dry at the time of service.
Near Coupland, TX 78615
Steve C.
Job Details: 08/01/2019
DRYER MAYTAG MEDC400VW0 Arrived on site for the unit will not start. Tested the unit and found the loose connection on the door switch. Secured the door switch and tested unit. Unit works properly and vents are clear.
Near Round Rock, TX 78664
Arthur B.
Job Details: 08/01/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for customer complaint of soap dispenser door not opening. Found latch broke. Removed and replaced dispenser. Reassembled. Door now opens and closes as intended. No other issues found. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Lou
Job Details: 08/01/2019
RANGE WHIRLPOOL WFG320M0BB2 "arrived on site to install previously diagnosed and ordered parts. Due to the outer door glass being warped, I removed and replaced the outer door glass and installed insulation piece inside the door between the handle mounts per service pointer #W10917778. Also replaced the hinges. Reinstalled/tested the door and it closed/sealed flush with the chassis. No gas leaks detected during service, job completed."
Near Austin, TX 78746
Wesley
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRS965CIAH00 Arrived on site and found unit may be freezing resevoir. Was advised of symptoms that sounded like frozen resevoir. Advised customer and adjust d temp. All checks good.
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site to replace a compressor and the access port. Replaced both parts and added 5.5 ounces of refrigerant. No refrigerant leak present. Advise customer to wait 24 hours for the unit to start freezing and cooling. No water connections to the unit
Near Del Valle, TX 78617
Scott
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for fresh food cooling issues . Found thermostat had failed . Replaced part sand unit is now regulating temps and cooling . Customer. Will address light issue in freezer himself . No water leaks detected at time of service . Job complete .
Near Buda, TX 78610
Kevin
Job Details: 08/01/2019
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site and found saved error codes F6E2, F6E3 for communication failure between UI and ACU. Replaced both and ran calibration cycle 52. Washer is now operating properly. No water leaks detected at time of service, job complete.
Near Kingsland, TX 78639
Cliff
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Found damper not opening due to failed control board. Replaced control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78703
Wesley
Job Details: 08/01/2019
WASHER WHIRLPOOL WFW97HEDC0 Arrived on site and found unit with water level errors. Cleared air trap and advised cleaning of washer with afresh 2 back to back. All else checks good. Customer will call back if symptoms persist.
Near Copperas Cove, TX 76522
Al
Job Details: 08/01/2019
WASHER MAYTAG MVWX655DW1 "Arrived to inspect washer not operating. Checked unit and discovered the drain pump gave off a humming noise and unit wouldn’t start.Removed and replaced the pump, and latch.Reassembled and unit tested as designed.All water lines were dry at the end of service."
Near Austin, TX 78727
Tyler B.
Job Details: 08/01/2019
DISHWASHER WHIRLPOOL WDF520PADM6 "Arrived on site for dishwasher not turning on, found junction wires loose and not grounded, corrected wiring and tested good. No leaks on sit e"
Near Austin, TX 78738
Leonardo
Job Details: 08/01/2019
OVEN KITCHENAID KEBK101SS04 Arrived on site to test unit for unit not heatin. Test unit and found u it off by 15°. Calibrated oven to +20 test unit and u it test good job complete.
Near Kyle, TX 78640
Kevin
Job Details: 08/01/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site and found error codes F3E2, F8E1, set washer into a diagnostic cycle and neither hot or cold water will run. Replaced valve and now washer is operating properly. No water leaks detected at time of service, job complete"
Near Lakeway, TX 78734
Andy
Job Details: 08/01/2019
MICROWAVE KITCHENAID KMHS120ESS2 Arrived on site for microwave not heating.. Tested and inspected unit and found failed high voltage mag/capacitor/diode. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78703
Leonardo
Job Details: 08/01/2019
RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for cool fan making loud noise. Found damaged blades on cool fan replaced fan test unit and unit test good job complete.
Near , TX 78610
Robert
Job Details: 08/01/2019
OVEN WHIRLPOOL WFG550S0HZ1 Arrived on job for complaints of not heating properly . Found igniter not working. Replaced igniter and test.
Near Austin, TX 78734
Paul
Job Details: 08/01/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite for the refrigerator with a no cool condition. I found the main control not sending voltage to the inverter. The main control needs to be replaced. I replaced the main control and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78724
Joseph C.
Job Details: 08/01/2019
COOKTOP WHIRLPOOL WCC31430AR00
Near Spicewood, TX 78669
Paul
Job Details: 08/01/2019
COOKTOP KITCHENAID KECD867XBL02 Arrived onsite for the cooktop that made a pop sound and the right large burner stopped working. I explained to the customer that it could be either the element or the switch that popped . After disassembling the unit I found the outer ring of the element burned in half and I found L2 to H2 not switching closed. I replaced the right element and switch. I tested the unit and it is working as designed. Call complete.
Near Spicewood, TX 78669
Paul
Job Details: 08/01/2019
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived onsite for the dishwasher with a dented door. I found no dents on the outer or inner door panels. I explained to Adam the superintendent that I didn’t see any dents. He looked at it with me and neither of us saw any dents. Adam stated that after Ferguson’s installed the unit they called him and stated it was installed but that it was dented and they were calling it in to get it repaired. I took multiple pictures of the door from the front, sides, and inside of it and there is no damage. Call complete."
Near Austin, TX 78724
Scott
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for clicking noise . Ran compressor test in diagnostics . Found tape and caution plastic on power cord rattling while compressor is on . Removed plastic . Unit is no longer making noise . Customer does have cosmetic damage to handle , No water leaks detected at time of service . Job complete ."
Near Austin, TX 78746
Wesley
Job Details: 08/01/2019
RANGE JENN-AIR JGRP436WP01
Near New Braunfels, TX 78130
Brandon
Job Details: 08/01/2019
COOKTOP WHIRLPOOL WCE55US0HB01 "Arrived on site for customer complaint of how cooktop burners looked when on high, I explained that it is normal operation and did not effect performance. Unit tested good."
Near Austin, TX 78746
Wesley
Job Details: 08/01/2019
RANGE JENN-AIR JGRP436WP01 Arrived on site and found unit cooktop flame is good and found unit sparking for bake and broil but no gas flow. Advised control and valve may be needed. ; ordrng 1 2NDMANNEEDED
Near Georgetown, TX 78628
Jonathan
Job Details: 08/01/2019
MICROWAVE WHIRLPOOL WMH32519HZ Arrived on site for microwave missing damper. Gained access to damper and installed new. Tested damper and found operating correctly. Tested all other operations and all tested good.
Near Round Rock, TX 78681
Jonathan
Job Details: 08/01/2019
WASHER MAYTAG MVWB835DC3 "Arrived on site for washer sparking when plugging in and will stop intermittently between agitation and spin cycle. Performed diagnostics mode and found fault code F0-E3 over load and F1-E2 main control at fault. Ran automatic test cycle and manual test cycle. Found washer off balance and found minor damage on power cord. Removed failed control and power cord. Installed new power and control. Added zip tie to drain line. Balanced unit and ran calibration cycle. Tested all other operations. All tested good, no water leaks present. Spoke with customer on over load error code and user care guide."
Near Austin, TX 78749
Luis
Job Details: 08/01/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for cooling issue in fresh food. Found fresh food door not closing correctly found hinge assembly bent,adjusted hinge assembly checked door operation good,checked door seal good"
Near Marble Falls, TX 78654
Cliff
Job Details: 08/01/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose a dishwasher with a door that is not closing properly. Tested unit and found unit not leveled properly at time of installation causing frame to torque slightly. Re-leveled dishwasher properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Burnet, TX 78611
Cliff
Job Details: 08/01/2019
REFRIGERATOR MAYTAG MBF2258XEB6 Arrived on site to diagnose a refrigerator that is not producing ice. Found water shutoff under sink. Turned valve on an tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78750
Lou
Job Details: 08/01/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the filter head and filter plate due to leaking and pieces broken off. Tested the unit and it operated as designed with no leaks. No water leaks observed during service, job completed."
Near Austin, TX 78721
Joseph C.
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “freezer door not closing/sealing properly” complaint. Inspected unit and found top of mullion protruding, not allowing door gasket to close properly. Adjusted mullion. Door is now closing properly. No leaks detected, at time of service."
Near Austin, TX 78746
Leonardo
Job Details: 08/01/2019
DISHWASHER WHIRLPOOL WDF550SAFS Arrived on site to replace motor assembly. Replaced motor test unit for leaks no leaks present at this time. Unit washing correctly job complete.
Near Georgetown, TX 78628
Lou
Job Details: 08/01/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I cleaned the area around the back right rack hook and then applied touchup paint to the area where the side panel had arc marks. Dried the paint and tested the unit. Unit operated as designed. I explained to the customer on procedures of using the rack. Job completed."
Near Austin, TX 78758
Tyler B.
Job Details: 08/01/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for unit not locking lid. Found latch defective. Replaced latch and tested good. No leaks on site
Near Round Rock, TX 78681
Jonathan
Job Details: 08/01/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not draining. Performed diagnostics mode, error F6-E4 float switch opened. Found drain pump activating. Removed drain line from garbage disposal and inspected. Removed water from unit and removed drain pump. Inspected drain pump and sump housing. Ran plastic snake through drain line and found major grease buildup. Cleared as much as possible. Tested unit and found draining. Spoke with customer on dishwasher cleaner and user care guide. All tested good, no water leaks present."
Near Georgetown, TX 78626
Joel G.
Job Details: 08/01/2019
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site to install parts I previously ordered. Replaced all parts and verified operations.
Near Fort Hood, TX 76544
Al
Job Details: 08/01/2019
WASHER MAYTAG MVWB835DC4 "Arrived on site to check washer for LF error. Removed supply hoses and check pressure, both checked good. Ran diagnostic tests and found long fill and overload error. Checked hot and cold fill through test mode and found hot valve barely filling and cold checked good. Replaced faulty inlet water valve and retested unit. All checks good. No water leaks present after repairs. Job complete."
Near Georgetown, TX 78628
Steve C.
Job Details: 08/01/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site to replace the freezer brackets and the top bin due to the freezer door not closing properly. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Dripping Springs, TX 78620
Robert
Job Details: 08/01/2019
DISHWASHER KITCHENAID KDTE234GBL0 Arrived on job for complaints of door opening in cycle. Found track not allowing door to close properly. Replaced both tracks and latch. No leaks detected at time of service
Near New Braunfels, TX 78132
Brandon
Job Details: 08/01/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site for customer complaint of sheets getting stuck under agitator, found broken agitator, I replaced agitator and ran load size calibration, unit tested good, no leaks at time of service."
Near Georgetown, TX 78633
Joel G.
Job Details: 08/01/2019
RANGE WHIRLPOOL WFG550S0HZ0 Arrived on site to diagnose oven too cold per inspector. Ran unit and got cycle temps that avg 370 degs when set at 350. Calibrated over and informed customer on how to do it also. Temps are now fine and customer can adjust accordingly if they need to. No leaks detected.
Near Hutto, TX 78634
Steve C.
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Arrived on site for the unit is not making ice. Tested the unit and found the fill tube on the icemaker was clogged with a small piece of rubber material. Remove the small piece of rubber and the ice that build up on the fill tube and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Belton, TX 76513
Al
Job Details: 08/01/2019
ICE MACHINE KITCHENAID KUIX335HPS00 Arrived on site. Checked ice machine for no ice production. Found water valve stuck open and consatnatly filling with water. Repalced valve and tested unit. All functions check good after replacement. Recirculation pump was mis registering fill volume during diagnostics but was fine in normal cycle. No water leaks present. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/01/2019
RANGE WHIRLPOOL WFG515S0EB1 Arrived on site to repair unit that has two large front burners that will not light. Replace burner heads and caps. All four burners now ignite properly.
Near Cedar Park, TX 78613
Lou
Job Details: 08/01/2019
WASHER WHIRLPOOL WTW5000DW1 "arrived on site to install previously diagnosed and ordered part. Due to the main control constantly ticking or popping, I removed and replaced the control and calibrated the unit. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Arthur B.
Job Details: 08/01/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived onsite for customer complaint of double wall oven getting too much heat from bottom portion. Tested unit and confirmed issue. Advised customer that is normal for ventilation of the oven cabinet. All function, features work as intended. No other issues found."
Near Austin, TX 78735
Luis
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for no ice. Found icemaker not running through a forced cycle in diagnostics. Replaced icemaker assembly ran diagnostics all test passed icemaker filled with water.
Near Uhland, TX 78640
Kevin
Job Details: 08/01/2019
WASHER MAYTAG MVWB955FC1 "Arrived on site and replaced console diagnosed on previous visit, after replacement ran test 52 and all functions check good. No water leaks detected at time of service, job complete."
Near Austin, TX 78759
Tyler B.
Job Details: 08/01/2019
WASHER AMANA NTW4516FW2 "Arrived onsite for unit with no power, found outlet good, replaced control and tested good. No leaks on site"
Near Austin, TX 78704
Luis
Job Details: 08/01/2019
REFRIGERATOR GE TFX20JRBG AA "Arrived on site for no ice. Ran icemaker through a cycle small amount of water filled icemaker found level screw set to low. Increased water level,ran icemaker through a cycle water filled icemaker correctly"
Near Austin, TX 78723
Joseph C.
Job Details: 08/01/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for “noisy fan operation” complaint. Inspected unit and found fan housing to be cracked. Removed and replaced fan motor. Tested unit. Unit is performing as designed.
Near New Braunfels, TX 78130
Kevin
Job Details: 07/31/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site and found control panel is not working, after replacing it oven is now operating properly, job complete"
Near Round Rock, TX 78681
Jonathan
Job Details: 07/31/2019
REFRIGERATOR MAYTAG MFX2571XEM0 "Arrived on site for refrigerator freezer door not shutting. Inspected unit and work area. Found freezer light not working and found ice buildup from FC door not shutting properly. Found door sealing at time of service. Found door switch not opening. Removed door and inspected gasket, found no issues with gasket. Found door needs to be leveled, ice needs to be removed and switch repaired.Adjusted door bracket and leveled FC door. Corrected light switch. Spoke with customer on opening door from center of handle. All tested good, no water leaks present.
Near Waco, TX 76705
Al
Job Details: 07/31/2019
WASHER AMANA NTW4516FW3 "Arrived to inspect washer issues.Confirmed the complaint and removed and replaced the pump, and latch.Reassembled and unit wouldn’t fill in allotted time, so I replaced the valve.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service Job complete Customer satisfied."
Near Austin, TX 78749
Robert
Job Details: 07/31/2019
WASHER WHIRLPOOL WTW4850XQ3 Arrived on job for complaints of noise in spin. Found spaner nut loose. Tighten nut and test.
Near Round Rock, TX 78665
Jonathan
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator making odd noises. Customer stated noise sound like a tapping sound coming from back. Per diagnostics mode and tested all running components. Was not able to recreate failure. Pulled unit out and found power cord that was taped to back had fallen down and possible electrical warning label creating noise. Corrected power cord. Monitored unit and tested. All tested good, no water leaks present."
Near Austin, TX 78749
Ron
Job Details: 07/31/2019
DISHWASHER JENN-AIR JDTSS244GS0 "Arrived onsite for upper rack falling, found rh track completely separated. I replaced both tracks and adjusters all tested good. Confirmed no leaks"
Near Pflugerville, TX 78660
Cliff
Job Details: 07/31/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to diagnose a dishwasher that is not correctly Mounted. Found dishwasher mounting bracket not fully installed at time of installation. Remounted bracket properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kempner, TX 76539
Arthur B.
Job Details: 07/31/2019
DISHWASHER FRIGIDAIRE FFCD2413US Arrived onsite for customer complaint of dishwasher not heating. Tested unit in diagnostics and found heater not coming on. Removed toe plate and found heater connections off. Secured connections and tested unit. Unit now works as intended. All water connections were dry at time of service.
Near Marion, TX 78124
Brandon
Job Details: 07/31/2019
DRYER WHIRLPOOL WED8500DC4 "Arrived on site for customer complaint of unit not heating properly during sensor cycle, found error codes F4e3 f2e1, instructed customer to have vent checked. Unit tested good."
Near San Marcos, TX 78666
Brandon
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for customer complaint of freezer door not closing properly, found top hinge needed adjusting, after adjusting hinge, unit tested good."
Near Waco, TX 76710
Al
Job Details: 07/31/2019
DRYER MAYTAG MEDC465HW0 Arrived to inspect dryer issues. Confirmed the complaint and noticed the element was grounded.Removed and replaced the element.Reassembled the unit and unit began operating as designed.No lint observed at the time of service.Job complete
Near New Braunfels, TX 78130
Kevin
Job Details: 07/31/2019
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site and found right front burner flame is uneven, disassembled it and after resetting flame is now correct. No further repair is needed at this time, job complete"
Near Austin, TX 78702
Wesley
Job Details: 07/31/2019
WASHER MAYTAG MVWC565FW1 Arrived on site and found unit operating as designed. Ad used customer on use and care. No error codes. All else checks good.
Near Austin, TX 78732
Paul
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite to install the previous diagnosed parts. I installed the bin frame and bin. Call complete.
Near Round Rock, TX 78664
Jonathan
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived on site for refrigerator RC door having rust spots on door. Inspected unit and work area. Found rust developing on top right corner (see SD-QuickPic). Removed door and installed new. Tested door operation. All tested good, no water leaks present. Spoke user care guide."
Near Austin, TX 78736
Ron
Job Details: 07/31/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived onsite for wash motor not running, confirmed error codes of 4-3 wash motor not running and 7-1 not heating. Confirmed wash motor was not running, installed new wash motor in the process motor connector broke in half. Really concerned this may have been the issue all along. Customer only been in the apt for 1 week placing order for harness and return mark other parts. Dishwasher has a noticeable lean from original install / not from service. Dishwasher will need to be leveled Placed order for harness W11242945; ordrng 1 W11242945 (harns-wire)"
Near Pflugerville, TX 78660
Joseph C.
Job Details: 07/31/2019
DRYER WHIRLPOOL WED7500GC0 Arrived on site for “dryer door not closing” complaint. Inspected unit and found strike and catch worn out. Inner door bent. Removed and replaced strike and catch. Disassembled door and straightened inner panel. Reassembled door and installed. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78731
Paul
Job Details: 07/31/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for the dishwasher with door damage. I found the outer door damaged on both sides at the bottom. I replaced the outer door. Call complete.
Near Austin, TX 78739
Luis
Job Details: 07/31/2019
FREEZER MAYTAG MZF34X20DW00 Arrived on site for unit not freezing. Found unit not entering defrost. Replaced defrost thermistor and main control.
Near Canyon Lake, TX 78132
Kevin
Job Details: 07/31/2019
OVEN WHIRLPOOL WOS72EC0HS01
Near Pflugerville, TX 78660
Joseph C.
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker not requesting water from dual valve. Removed and replaced icemaker. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78626
Joel G.
Job Details: 07/31/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to diagnose washer tripping breaker. Ran diags and didn’t find any error codes. Customer says it trips breaker on spin. Draws 7 amps on spin then goes down to 2 amps. I could hear fin on motor rubbing and causing noise. Replaced motor and recalibrated control. Called source, spoke w/ Andy, who’s says unit should be on an isolated outlet and not on a gfci. Unit itself is fine. File#7725482720. No leaks detected."
Near New Braunfels, TX 78132
Kevin
Job Details: 07/31/2019
WASHER WHIRLPOOL WTW7500GC2 "Arrived on site and found error codes F3E2, F0E4, F8E1, Ran all function in manual diagnostics and found no pressure from cold water valve. Replaced valve assembly and washer is now operating properly. No water leaks detected at time of service, job complete"
Near New Braunfels, TX 78130
Brandon
Job Details: 07/31/2019
FREEZER WHIRLPOOL WZF79R20DW03 "Arrived on site for customer complaint of unit having some frost inside unit, found door was not shutting properly causing air leak. I adjusted feet and hinge, door is now closing properly."
Near Austin, TX 78749
Robert
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Arrived on job to replace slides in freezer. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78748
Leonardo
Job Details: 07/31/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to test unit for unit not getting gas. Test unit and checked all wires and board and all test good. Turned unit on and unit working as designed job complete
Near Austin, TX 78735
Luis
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for cooling issue. Removed evaporator cover found frost formation only on first couple of rows of bottom evaporator coil. Ordering an evaporator,compressor and uv drier. Job will need 2HRS for repairs. ; ordrng 1 2HRS (2 HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W11301889 (COMPRESSOR ) and 1 WP2188823 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"
Near Round Rock, TX 78665
Jonathan
Job Details: 07/31/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave vent fan not operating. Performed diagnostics and tested fan. Found control not responding when selecting fan options. Removed control and installed new. Found c tool now responding and fan only activating in low speed. Gained access to fan to measure resistance and found plug from fan in backwards. Corrected plug and tested unit. All tested good.
Near Leander, TX 78641
James
Job Details: 07/31/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. Customer stated the unit will randomly trip the outlet. I found that the outlet is a gfci outlet and instructed customer that the installation manual states the unit should not be connected to a gfci outlet or circuit. If connected to this type of circuit you may experience the gfci circuit tripping while unit in operation. Unit is working as designed with no faults. Job complete
Near Bastrop, TX 78602
Steve C.
Job Details: 07/31/2019
COOKTOP WHIRLPOOL JGD8430ADB Arrived on site for the unit cooktop is cracked. The customer already has the cooktop glass. Replace the cooktop glass and unit works properly. No gas leaks present.
Near Austin, TX 78728
Andy
Job Details: 07/31/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site for range oven not heating. Tested and inspected unit and found failed control not sending voltage to valve or igniter. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Seguin, TX 78155
Brandon
Job Details: 07/31/2019
WASHER WHIRLPOOL WTW4616FW1 "Arrived on site for customer complaint of unit flashing light, found the unit was is mid cycle, just needed to cancel the cycle, unit tested good.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/31/2019
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived onsite for customer complaint of OTR microwave getting “OPEN/CLOSE” door error. Found upper interlock switches burnt. Removed and replaced 3Way,NC,NO switches along with Upper Interlock. Reassembled and tested. Microwave works as designed. No other issues found."
Near Driftwood, TX 78619
Robert
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job for complaints of no power replaced power control board. Test operation and no leaks detected at time of service.
Near Austin, TX 78750
Scott
Job Details: 07/31/2019
MICROWAVE KITCHENAID KEHC309JSS2 "Arrived on site for burning smell . Found mag failed ,ordering Mag ,cap ,diode , interior bulb . ; ordrng 1 WP4375020 (capactr-mg) and 1 WP4375424 (magnetron) and 1 WPW10440740 (lmp-basles) and 1 WPW10687786 (diode)"
Near Austin, TX 78735
Robert
Job Details: 07/31/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job to replace drain motor. After replacement test operation. No leaks detected at time of service.
Near Lago Vista, TX 78645
James
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site and tested operation. I found evaporator fan not running. Fresh food at 61 and freezer at 6 degrees. Accessed fan and found return air vents frozen solid as well as vent to fresh food damper. I also found that the fan motor is encased in ice and top of evaporator iced over. Tested voltage to motor and found incorrect voltage to motor. Unit will need new control and motor to repair. Customer approved repair; ordrng 1 WPW10317076 (cntrl-elec)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for no cool conditions. Found that the evaporator was only frosted or iced for the first 2 to 3 inches. Will order evaporator as refrigerant is not flowing through entrance properly. Pressures were -15 and 75. ; ordrng 1 2HOURSEALEDSYSTEM and 1 WPW10313899 (evaporator)