Arrived on site for washer previously diagnosed pats. On arrival installed the actuator in unit and tested. Tested unit in diagnostics mode and everything worked as designed. The unit is working as designed. No water leaks detected during service.

"Arrived onsite for oven door falling apart. Upon arrival inspected unit. Found door laying on floor in pieces. Was able to attach door glass and frame back together but trim holder and left hinge is failed. Door is very fragile. Recommended customer not use, or to use with extreme caution. Parts not available for older oven. Job complete.

"Arrived onsite for Not Spinning or Wet Clothes at the End of the Cycle. Upon arrival, ran automatic cycle and all components operate correctly. Customer stated that the issue only happens when washing oversized blankets. Instructed customer about wash sizes and cycles. There is no repair to be made at this time. No leaks present at this time. Job complete .

"Arrived onsite for noisy dryer operation and heating concerns. Found unit had airflow restriction. Once resolved the heating function resumed normal operation. For the noise, the rollers, the pulley assembly and a new belt. completed repair and tested unit. All checks good. Unit is now operating properly and smoothly."

"Arrived on site to test unit for knocking noise, tested unit found failed gear case and slider rattling, replaced parts, ran unit through 3 diagnostics cycles with customer present, all components activating properly, no knocking and thumping noise present, no leaks detected job complete"

"Arrived on site to install previously diagnosed and ordered part. Due to the mullion being damaged, I removed and replaced the mullion and placed some grease at the top hinge and pivot block and tested door operation. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the bellow being torn, I removed and replaced the bellow and sealed the fill tube from the dispenser to the bellow and tested. Unit is operating as designed with no leaks. No water leaks observed during service, job completed."

"Arrived on site to inspect washer bellow. Upon further inspection, I found the unit bellow dirty and customer requested to replace it. I removed and replaced the bellow and tested the unit in diagnostics. Unit is operating as designed. I made recommendations for use and care of the bellow & unit. No water leaks observed during service, job completed."

"Arrived on site to inspect dishwasher with no power. Upon further inspection, I attempted to test the unit and found the control panel did not respond. I checked voltage at the junction box and got no reading. I found a switch on the wall to the right of the unit and turned it on which provided 122V, but the unit continued to fail. I checked voltage at the control and got nothing. When I checked the harness at the junction box again, sparks came out of the wire nut for the neutral wire and I noticed the wire cover was a dark white and not bright. I cycled power to the unit and removed the wire nut and found the wires had shorted. I cut the wires back and re-wired the harnesses and cycled power, at which time, the unit came on. I tested the unit and it is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found no water in the tub. I placed the unit in diagnostics and tested and it operated as designed. I removed the check valve and found a small washer and other debris inside. Removed the debris and retested and unit continues to operate as designed. No water leaks observed during service, job completed."

"Arrived on site to diagnose refrigerator intermittently freezing items, mostly deli drawer and by the vent. Examined unit and found Temps good at this time, however all shelves have items shoved against the back wall, causing cold pockets. Icemaker housing is not leaking cold air, thermistors are checking good, damper is operating as designed with no sign of failures. Advised customer that the obstructed channels are causing items to freeze, and anything placed in front of the vents will freeze. Unit working as designed.

"Arrived on site for washer door not opening . Powered unit up and door latch would just click and stayed locked . Ran diagnostics got latch error codes . Replaced latch . Ran diagnostics all checked Collected 343.64 AUTHO 3UR339. No water leaks detected at time of service. Job complete"

"Arrived on site for Maytag washing machine leaking. I I inspected the unit and work area. I put the unit into diagnostics and found the inlet valve leaking. I installed a new inlet valve. I retested the unit and found it working properly.

"Arrived on site for freezer, inspected unit and work area. CX complaint was unit not freezing. Freezer is a dual setting unit it can be a Stan alone freezer or refrigerator. Found unit disassembled by CX. Tested amp draw and started at 1.2 amps and then it would drop to 0.92amp. Compressor was extremely hot. Frost pattern would start out good but about half way on the evaporator no frost would be shown. Unit would need a sealed system repair. No leaks where observed during service. Job completed."

"Arrived on site and replaced LED modules per special project. Tested unit, unit now working as designed.

"Arrived on site and inspected ice machine and found recirculating pump is running but there is not enough water in the reservoir and it is just pulling air. Found a slab of ice partially melted over cutting grid and another complete slab of ice behind it. Also found drain pump is dripping water. Removed drain pump completely reset all hoses and it is no longer dripping. Removed cutting grid and found large amount of calcium deposits keeping sheet of ice from sliding forward. Also found cutting grid connector is failing, took one picture. Also found evaporator thermistor is reading open so icemaker is only running in timed cycle.

"Arrived on site and inspected dryer and found cut off has failed, also found Lint shoot is blocked with a large lint buildup. Took pictures. after replacement dryer is working properly, took one picture, Job complete

Arrived on site to replace previously ordered parts for refrigerator. Upon inspecting part found gasket damaged at corner and it will need to be reordere; ordrng 1 W10846057 (Gasket)

Arrived onsite to replace parts designated by techline. Removed fan from equation and did not change anything. Replaced UI and control and compressor tried running but only rattled loudly for about 10-15 seconds. Called tech line for assistance. Tech diagnosed a bad compressor. Recommended replacing inverter and compressor at the same time. provided SR 7734235126. Office to reschedule ; ordrng 1 W11455472 (Compressor) and 1 W11320585 (Inverter) and 1 WPW10143759 (Dryer) and 1 W11506635 (Access valve) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen)

Arrived on site for a refrigerator that is not cooling the refrigerator section. Inspected unit and work area. Did confirm the customers complaint and found the refrigerator at 53?F. Check the freezer and found evidence of a defrost issue. Ran unit through diagnostics and found an open defrost sensor. Found the defrost sensor covered in ice. Ordering the evaporator fan assembly and returning with the control. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11578030 (Evaporator fan assembly)

Arrived onsite for oven not heating and light staying on. Upon arrival inspected unit. Found latch assembly not functioning. Switches will not engage/disengage. The control then senses the door as open and will not heat. Ordering Latch assembly. Customer also having connectivity issues for WiFi. Has tried troubleshooting but cannot connect. Bringing back UI console. May need to contact WiFi team or tech line if still having issues. Recommend 2 hr. ; ordrng 1 W10883049 (Latch) and 1 2hr (2hr)

"Arrived onsite for previously diagnosed parts. Installed parts, tested unit in diagnostics mode and the arm is working as designed. The last step of the diagnostics mode there is a clicking noise as it is draining the unit. Sounds like drain pump is having a issue. Ordering pump.; ordrng 1 Researchdrainpump (Marcones is down can not order pump.Part list #W11035709)"

"Arrived onsite for leaking dishwasher and found unit leaking from crack in tub seam. Ordering tub to repair, advised against using the dishwasher before tub has been replaced. Office to reschedule. ; ordrng 1 WPW10681514 (Tub)"

Arrived on site to test unit for dented panel. Ordering new panel office to reschedule ; ordrng 1 W11416785 (Panel)

"Arrived onsite for refrigerator not cooling in either section. Upon arrival inspected unit. Found compressor not powering on and could not hear condenser fan. Pulled unit for inspection. Found manufacturer rubber pad caught in between fan blades. Inverter had condensation throughout. Appears fan stopped, and cussed compressor to overheat and shorted the inverter. Checked windings and all were good. Checked each pin to compressor and was OL. Ordering inverter. Office to reschedule ; O-emld tckt"

Arrived onsite to replace faulty console. Upon unpacking new console found it was incorrect. Need to re order stainless console. ; ordrng 1 W11600321 (Console stainless)

Arrived on site to replace console. Customer inspected console and found scratches on left side. Will order new console office to reschedule ; ordrng 1 W11402036 (Console)

"Arrived on site to test unit for door fallen off, tested unit RC door fell off due to bottom hinge housing completely broken, will need new RC door to fix issue, ordering door, office To get approval and reschedule; ordrng 1 LW11038910 (RC door)"

Arrived on site for vibration noise and also doors not leveled . Ran diagnostics all fan checked normal. Did find right back corner of unit is not touching floor . Ordering shims . No water leaks detected at time of service. Call to set return ; ordrng 1 4387828A (Shims)

"Arrived onsite for Not Cooling. Upon arrival inspected unit and is hot in both boxes. There is no frost on evaporator. Inspected compressor. Compressor pulls 8 amps and immediately shuts off. Need to order sealed system repair. This is a r600 system . Ordering compressor, access valve, uV drier, nitrogen, and r600 kit. Office to reschedule ; ordrng 1 W11635510 (Compressor) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit)"

"Arrived onsite for washer not draining and long drain error code. Upon arrival inspected unit. Found in test mode drain would not energize. Inspected underneath unit and found drain pump cover bent and broken off. Wire connector was loose. Reconnected harness but still would not energize. Ohmed pump and got 21 ohms, good. Checked for voltage at pump when activated and got not voltage. Ohmed pump from control and found OL. There is a break in the harness. Ordering lower harness and bringing back pump. Office to reschedule as there is no timeline for lower harness. ; ordrng 1 W11590868 (Lower harness)"

"Arrived on site for washer, inspected unit and work area. CX complaint is that UI does not work and unit starts draining on its on. Found 4.97VDC going to the UI. Ohmed out drain pump at 20.4 ohms and found it out of range. Will need to return with a new UI, drain pump, and control. Awaiting parts authorization through the office. Office to RS.; ordrng 1 W11112662 (UI) and 1 PartsAuthorization (Parts Authorization)"

"Arrived on site and inspected washer and found F0E7, F0E9 F0E5, The previous technician has been here when it was a cash call and found the gear case is leaking oil. Took pictures washer will need to be rebuilt to correct it; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 1 W11195971 (Stator) and 1 W10734521 (Slider) and 1 W10902814 (Washplate)"

"Arrived on site replaced hub , washplate, cam . Will need to reorder gearcase sent wrong gearcase . . Call to set return ; ordrng 1 W10006481 (Gearcase)"

"Arrived on site to diagnose range throwing F1E0 error. On arrival attempted to power cycle the unit and run. Can not get any oven functions to work. Polarity and wiring good. Orsering new control to resolve, F1E0 is internal control failure. Office to schedule when we get parts. ; ordrng 1 W11544349 (Control) and 1 W11452622 (Harness)"

"Arrived on site to diagnose refrigerator that is not cooling. Examined unit and found the freezer evap completely frozen over and had an inch of ice on the outside of the evap cover. Removed evaporator cover and found the defrost heater and part of the harness unplugged, probably due to ice. The fan is not running either. Fan is getting power but won't move. Ordering new fan, harness, control and thermistor for return visit. Advised customer they must defrost prior to return visit. Office to schedule when we have all parts. ; ordrng 1 W11581973 (Freezer Harness) and 1 W11559968 (Freezer Fan)"

Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure caused by thermistor and wiring harness failure. Both parts will need to be replaced to complete repairs and office to set return appointment. Homeowner will thaw unit minimum of 24hrs and has signed waiver.; ordrng 1 WPW10384183 (Thermistor) and 1 W11581973 (Harness)

"Arrived on site for dishwasher not drying dishes well, UI panel peeling, and upper rack rusting. Upon arrival confirmed issue and found moisture had gotten into the UI panel leading to the glue is heating up and causing a way to peel off. Also found upper rack rusting on the front left corner. Was able to replace UI panel and verify the door code seal properly in fixed position to prevent further moisture from getting inside. Tested the heating cycle of the dishwasher and found it fully functioning as designed with proper amperage and voltage and instructed customer on best methods and adequate amount of time needed to allow unit to cure rinse aid to help heating process and then reported findings to techline Robert sr#7734820601. The office to reschedule with customer wants availability of upper rack is known.; ordrng 1 W10909088 (Upper rakc)"

"Arrived on site for a refrigerator that is leaking water out of the freezer, has light scrubbing inside of the refrigerator and freezer sections, and is not able to dispense ice. Inspected unit and work area. The customer advised of the ice container is broken and theyre unable to dispense ice. Checked the dispenser motor and found that energy was being supplied but the motor would not turn. Did verify the impeller would be able to be removed. Confirm the ice container issue and checked the lights. Replace the freezer light and then the refrigerator lower light and found neither of those lights causing the lights to flicker. I also steamed out the ice buildup underneath the freezer evaporator and cleared out the clog and the drain tube. Ordering the dispenser motor, ice container, and refrigerator light module for repair. The office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 WPW10558423 (Ice container) and 1 WPW10317991 (Dispenser motor) and 1 WPW10515058 (Refrigerator light)"

"Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised that both refrigerator and freezer sections are cooling and operating as designed. They just do not have ice production. Turned the icemaker on and found the unit harvesting but never calling for water and the icemaker would not stop harvesting. I did advise the customer the issue would be with her icemaker but could not determine any potential problems with the valve due to the icemaker being broken.

"9244Arrived on site for water leaking. Found moisture between dispenser housing and door,insulation in door and will need a new door. U

"Arrived onsite for RC not cold enough. Upon arrival inspected unit and found evaporator completely covered in ice. Tried to run diagnostics and control would not allow. Need to order harness and heater and return with prescreen parts to complete repair. Let tenant and landlord know to unplug unit for at least 24 hours to low evaporator to thaw and run towels around bottom. ordrng 1 W11545823 (Harness) and 1 WP2323198 (Heater)"

"Arrived on site for whirlpool refrigerator not producing ice. I inspected the unit and work area. I ran diagnostics and found e2 motor lost position when testing the icemaker. I forced an icemaker harvest and found the motor would not start moving until pressure was applied, indicating a bad ice maker motor. I tested the ice maker fill, and found it filling with water when called for. ordrng 1 W11579560 (Icemaker)"

"Arrived on site for a wall oven that is flashing an F2 E1 (UI stuck key) error code. Inspected unit and work area. Did confirm the customers complaint. Attempted to place the unit in a big cycle and found the unit flashing the error code over and over again despite me trying to clear it. The unit will need a new user interface for repair. Ordering the user interface assembly in the office will need to contact the customer about a return date due to an out of stock item.; ordrng 1 W11236899 (UI)"

"Arrived on site to inspect range cooktop warning signals of hot cooktop wont turn off. Upon further inspection, I tested all burners and all are operating as designed. I cycled power and disconnected the left burner switches and found the warning lights on the control did not turn off. I cycled power and reconnected the switches and disconnected the two right switches and cycled power and found the lights turned off. I found a small burn mark on the front right switch. I cycled power and reconnected the back right switch and cycled power and found the warning lights remained off. I found the front right burner switch has shorted. I am ordering the right front infinite switch and scheduled return service ; ordrng 1 WP3149400 (Right front infinite switch)"

Arrived on site to test unit for tripping breaker. Isolated all components and found icemaker is the issue for tripping. Recommend replacing ice maker and harness. ordrng 1 W10838084 (Harness) and 1 WPW10300022 (Icemaker)

"Arrived on site and found customer is experiencing lights flickering in certain rooms during the agitation cycle. Set washer to run on a normal cycle. Pulsing lights is observable, inspected lower assembly and found gear case is leaking oil. Spoke with GC and lights are likely pulsing due to motor pulling too many amps. It is probable that replacing the gearcase can solve this issue, At minimum woud need to replace Gearcase. Would also bring back rotor, stater, clutch if needed.

Arrived onsite for cooktop that is flashing f47..upon inspection I found that the fuse was blown (the one the Lays horizontally on the board) by following the tech sheet; ordrng 1 WPW10328492 (FUSE-THRML)

Arrived on site to diagnose a microwave that has burning odor. Found cavity t-stat burnt and it along with wiring will need to be replaced to complete repairs. Office to set return appointment. ordrng 1 W11033422 (Harness) and 1 W11568584 (T-stat)

"Arrived onsite for a wall oven displaying and F6E8 & F6E0 error. I found both fuses had blown and the filter board was not passing L1. I found the primary interlock switch was stuck in the open position and the monitor switch was also stuck and defective. Both fuses, the filter board, and the interlock harness will need to be replaced Ordering time delay fuse & filter board. Marking the other fuse and interlock harness as use on return visit. Office to RS.; ordrng 1 W10853613 (Filter control) and 1 WPW10017410 (Time delay fuse)"

"Arrived on site for dishwasher leaking. I inspected the unit and work area. i found the spray arms clear. I gained access to the inner door, I found broken pieces of the bottom door seal in the tray bottom. I ran a diagnostics cycle and found water filling up to much and spilling over. ordrng 1 W10909089 (Bottom for seal)"

"Arrived on site. Cleaned ice machine,removed all accessible tubing and plastic parts,cleaned reassembled,installed new filter,installed cleaning solution ran unit through a clean cycle. ordrng 1 W11420408 (Ice scoop) and 1 W10887799 (Ice door drawer)"

Arrived onsite for a dishwasher that is displaying an F6E1 error. On arrival the customer stated the unit had gone completely out and would not turn on. I tested voltage to the UI and had the 12VDC and the 5VDC. The UI needs to be replaced along with the console because its buckled and warped allowing moisture to get into the UI. Ordering console and UI office to RS. Customer is going to call Whirlpool since the unit is only a few months out of warranty.; ordrng 1 W11460962 (Panel UI) and 1 W11460908 (Console)

"Arrived on site to inspect dishwasher door seal damaged. Upon further inspection, the customer provided a rubber piece of a seal. I found the piece appeared to come from the door bottom seal. I removed the outer door panel and placed the unit in diagnostics and tested. I found a large amount of old detergent at the reservoir at the bottom of the door. The unit completed testing and there were no leaks and I found suds in the tub at the end of testing. I did find that the element has the incorrect bushings and will need to be replaced per service pointer #W11540964. ; ordrng 1 W11537778 (Element) and 1 W11606677 (Door seal) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site for washer, inspected unit and work area. CX complaint was while washing in the whites setting the washer would stop and restart. Entered diagnostics and found error codes stored F3E2 F0E4 F2E1. Tested valves and found the thermistor shorted.

"Arrived on site to test unit for no cool, tested unit found that customer has unplugged the unit and completely defrosted, customer stated that he heard a loud grinding noise coming from the unit and when he opened it noticed that most of the item in FC were already thawed out, ran diagnostics test on RC and FC evaporator with both running good, compressor powered on and FC evaporator stated to develop a frost pattern but after 40 minutes, only one top coil was frosted over ; ordrng 1 W11614809 (Evaporator harness with thermistors) and 1 W11533213 (UI) and 1 W11592010 (Compressor) and 1 W11429989 (3way valve) and 1 W11291123 (RC evaporator) and 1 Nitrogen (Nitrogen) and 1 Oillessgauges (Oilless gauges) and 1 W10843121 (Non UV drier) and 1 W11506635 (Access valve)"

"Arrived on site for a range that is cutting off burners too soon before food is cooked. Inspected unit and work area. Was able to test all four burners with a small pot and was able to get all of them to come on and work as designed. Spoke to MS to Translate and was advised to go ahead and replace the infinite switches to be sure there is no issue with the unit. I did not have any parts on hand so will have the office contact the customer for reschedule date.; saved tckt"

"Arrived on site to replace Heating Element - SP W11540964 - Special Project S17304, replaced heating element, tested unit unit now functioning as designed, no leaks detected job complete"

Arrived onsite for refrigerator not dispensing water. Upon arrival inspected unit. Found faulty valve. Replaced valve. Tested unit and unit is functioning properly. Job complete

Arrived onsite to replace damaged cooktop glass that customer provided. Job complete

Arrived on site for dryer not drying properly . Ran temp and air flow tests . Unit is heating but has poor air flow . Recommended to leasing office to have maintenance clean exterior venting. Job complete

Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did confirm the customers unit was under the model ad serial range of the service pointer to replace the heater. Replace the heating element in test of the unit. The unit began to work and operate as designed with no leaks present. Call complete.

"Arrived on site to follow up on washer with several failures. Replaced control, door latch, drain pump and pressure switch. Tested unit and verified all proper operation. Call complete with no water leaks present."

Arrived onsite to install previously ordered part. Replaced power cord. Test unit and unit is operating as designed. No leaks present at this time. Job complete

Arrived on site to diagnose microwave that was running on its own. On arrival customer said they have decided to replace and do not want to service. No services rendered. Call completed.

"Arrived on site to install previously diagnosed and ordered parts. Due to the vent failure and motor intermittently failing, I removed and replaced the sump/motor assembly, vent and main control and tested. Unit is operating as designed with no leaks. No leaks observed during service, job completed."

"Arrived onsite to install previously ordered parts. Replaced tub. Ran a diagnostics cycle . All components operate as designed. No leaks present at this time. Physically gave home owner model and serial tag, it would not reattach to new tub. Job complete"

"Arrived onsite for previously diagnosed parts. On arrival installed the control board. Tested unit, working as designed. No water leaks detected during service."

"Arrived on site for range mot heating properly, inspected unit and work area. Tested voltage coming from wall and it was miss wired, L1 was neutral and neutral was L1. Maintenance guy was here and I explained to him and he said he would get it fixed. Unit should be operating as designed after the wall outlet gets wired correctly."

Arrived on site for dryer not heating. Upon arrival confirmed issue but found causes failure with dryer taking too long to heat but was still trying to heat. Upon further testing found that the thermostat fix it failed and I replaced part and found unit also had clog venting in the home and instructed customer on getting a proper dryer vent cleaning done in order to prevent further issues. Dryer now functioning as designed. Call complete

Arrived on site to replace previously ordered parts for refrigerator. Found low charge in unit and replaced drier and installed service port. Vacuumed and charged unit according to r600 procedures. Air temp in freezer at 24 and dropping after 5-7 mins of run time after repair. All is working properly at this time. No water hooked up to unit.

"Arrived on site. Diagnosed a defective compressor,replaced defective compressor,vacuumed system down, unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

"Arrived onsite for previously diagnosed parts. On inspection the washer was full of water, I put the unit in diagnostics mode to drain the unit. The unit would not drain. Ohm out then drain pump and it was 13 ohm, it was good tested pump voltage on connector p16 pin 1 &2 got 120 volts. Ohm out the wiring harness for drain pump in it was open. I replaced the harness and tested unit in diagnostics mode and it was working as designed. No water leaks detected during service."

Arrived on site for refrigerator needing previously diagnosed ice door separator. Upon arrival reconfirmed issue an install required part and insured icemaker had still been probably making ice since previous diagnosis. Unit now functioning as designed no leaks during repairs are testing. Complete

Arrived onsite for a washer with broken parts. I found that the door strike had broken. I replaced the door strike and tested the machine in service diagnostics. The machine completed the cycle and worked as designed. Call complete.

"Arrived on site. Diagnosed a defective led module,per service pointer removed all leds installed updated led modules all leds working as designed"

Arrived on site for whirlpool dryer briefly staring and making a grinding noise. I spun the basket by hand and heard no grinding noise. I checked power at the outlet. I found line 1 to neutral showing 240 volt when it should be 120. I found line 1 to line 2 only having 120 volts when it should be 240 volts. The power at the needs to be set properly for the unit to operate. I checked the dryer terminal block and found it wired correctly. Job complete.

Arrived onsite for a refrigerator with the icemaker broken. I found that the icemaker tray had broken and fell into the bin. I replaced the icemaker and tested the unit. All is working as designed. Call complete.

Arrived to inspect no ignition. I found the igniter had failed and showed an open circuit. I removed and replaced the igniter and tested. The unit operated as designed. No gas leaks detected during service.

Arrived onsite for to perform SP W11540964 - Special Project S17304. Upon arrival I installed new heating element and tested unit and found unit operating as designed. No leaks job complete.

Arrived on site to install new upper and lower spray arms into a whirlpool dishwasher. I replaced both sprays. The unit is working as designed. Job complete.

Arrived on site to replace heating element for special project. Replaced heating element test unit and unit test good job complete.

Arrived on site for whirlpool icemaker over producing. I inspected the unit and work area. I found the bail arm not slotted into the icemaker correctly. I reshaped the bail arm and reinstalled it. It is now working as designed. Job complete.

Arrived on site to test unit for not cooling properly. Found FC temp was 12.2 on arrival and RC was 42.6. Exposed evap and found top half of the evap had frost pattern. Kept unit plugged in and got an amp draw reading from compressor of .6amps. Kept meter in compressor and found it fluctuating. When reaching 1.4amp draw compressor would get hot and kick out. Cooled compressor and would cycle power. Found high side pressure were 128psi and low side were at 0 but when hooking up low side liquid squirted out with UV dye. When was going to charge system with nitrogen at 140 per Techline I had unit unplugged and was heating a slight hiss/spitting sound. Charged system to 140psi with nitrogen and found an inconsistent hiss coming from suction tube and cap entering cabinet. Leak seems to be too far up into cabinet to get bubble solution to work properly. Leak would stop for a couple minutes then spit(what I believe to be a possible floating restriction) out and high side pressure would drop little but little. After about 25mins high side was at 118 and low side was at 48psi. Heard spitting again and high side pressure instantly dropped to 48 psi where pressures seemed to stabilize. Was on phone with Techline the whole time and believe may have a heat exchanger leak and floating restriction. Unit sent for review. SR#7734661611

Arrived on site for kitchenAid dishwasher door falling. I inspected the unit and work area. I found the right hand side spring not decompressing causing the spring to loosen off the hook. I reattached the spring and cleared any debris preventing it from decompressing. I tested the door and spring I found the spring seated properly now and the door working as design. Job complete.

Arrived on site to test unit for unit not draining and no power. Test unit and found drain pump not turning. Replaced drain pump test unit and unit test good job complete.

Arrived onsite and replaced the compressor and installed dye drier and access valve. Pulled vacuum for 20 minutes. Charged unit with 48 grams of r600a. Unit is now operating as designed. All checks good.

Arrived onsite and found repeat failed pts switch. Replaced under one year Appliance Express warranty. All checks good. No charge.

"Arrived on site. Diagnosed a frozen fill tube,replaced fill tube and valve,ran icemaker test,water filled icemaker."

Arrived on site and inspected refrigerator and found customer is experiencing start device tripping but has not experienced any cooling loss. Replaced start device and compressor is running. Homeowner will continue to monitor it if she continues a system repair may be needed

Arrived onsite and tested unit for not operating but only beeping. Made adjustment to install alignment which allowed he door to close properly. All checks good. Unit is now operating as designed. Advised customer on service.

Arrived on site to replace previously ordered parts for refrigerator. Replaced gasket and tested unit. Found all is functioning properly at this time.

"Arrived on site to perform sealed system per previous tech. On arrival found low side pulling into vacuum(-20psi) and high side was at(158psi). Charged system on high side to 140 with nitrogen and low side stayed in a vacuum. Cut drier in half and found slight flow from cap tube side only. Removed drier and replaced. Charged again with nitrogen a fan found pre cooler leaking from solder to condenser. Fixed leak, vacuumed system down and charged to specs. While in vacuum exposed evap. When powered unit on after charging to specs with refrigerant(4.7oz) found immediately leaking from cabinet to evap, not sure if from suction tube or cap tube but took pic of dye and sent to Techline. Unit sent for review. Advised customer to expect whirlpool to reach out to preferred method of contact within 3-5 business days. SR#7734823819"

Arrived on site for dishwasher not allowing door gasket to stay in place.upon further inspection I found door gasket was super soft and not rigid enough in shape to hold properly in tub. Replaced gasket and found unit sealing as designed and not falling off of tub. Call complete W14JES0APL1

Arrived on site to diagnose a microwave with a damaged panel. Found control panel dented and replaced it. Tested unit and found all is functioning properly at this time.

"Arrived on site for no cool fridge. Found evap covered in frost . Ran diagnostics, heater not energized. Defrosted unit and found brown heater wire not fully inserted into molex connection . Re pinned connector. Reran heater test . Heater is getting hot not . No water leaks detected at time of service. Job complete"

"Arrived on site ,replaced door . Tested unit . No issues found . Job complete"

"Arrived on site and sound saved error code F9E1, inspected drain pump and found a clothing item clogging it. After removing clothing item washer it will now drain properly and complete a diagnostic cycle, job complete"

Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range of the pointer. I installed the new heating element according to the pointer. I tested the dishwasher and found it working as designed. Job complete.

Arrived onsite for SP W10756177B - Special Project S23010 - PRE-ID for upper rack adjusters. Upon arrival replaced upper rack adjusters. No leaks present at this time. Job complete