Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Check for leaking issues. Found drain clogged in refrigerator compartment. Found debris blocking drain. Removed debris and unclogged drain, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Check for leaking issues. Found drain clogged in refrigerator compartment. Found debris blocking drain. Removed debris and unclogged drain, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Check for leaking issues. Found drain clogged in refrigerator compartment. Found debris blocking drain. Removed debris and unclogged drain, all functions tested OK. No leaks present. Job complete"
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 04/02/2019
WASHER GE GFW450SSM1WW Arrived on site for Noisey operation. Found noise was coming from two places. The left front shock was not properly secured so I secured the left front shock. The rest of the noise is coming from the pedestal. Customer to report noisy pedestal. Operations were all normal and water connections were all dry
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF954CIHV00 "Arrived onsite to install LH RC door from prior tech’s diagnosis. Upon arrival, found no cool issue on both RC/RF sections. Found compressor not coming on. Called Whirlpool Techline Andrew SR#7724517438 and advise to run test 38-100 to turn compressor on. Compressor not coming on. Advised to replaced compressor and Orion Board. Advised customer of what needs to be done. R/S for 4/10. All water connections were dry at time of service.; ordrng 1 CNOTE (3 HR JOB) and 1 TJ90SF8404 (PROC"
Near Wimberley, TX 78676
Robert
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDT720PADW2 "Arrived on job for complaints of not washing. Found water not going through spray arm,confirmed 120 volts to motor. Replaced pump and motor,ran test cycle and all functions working properly."
Near Round Rock, TX 78665
Tyler B.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Arrived on site for unit ice maker getting stuck in off position. Tested and found arm sticking, replaced ice maker and. Tested good no leaks on site"
Near Georgetown, TX 78633
Steve C.
Job Details: 04/02/2019
REFRIGERATOR GE PWE23KGDEBB Arrived on site to replace the ff fan motor due to noise rattling. Replaced the motor wr60x29099 and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for “unit not cleaning dishes” complaint. Inspected unit and found inlet valve faulty. Removed and replaced inlet valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/02/2019
WASHER WHIRLPOOL WETLV27HW0 arrived on site. Check for no Spin issues. Found error code for bad latch. Will need latch assembly to repair unit. Rescheduled for 4/3/19. ; ordrng 1 W11176112 (LATCH )
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/02/2019
WASHER WHIRLPOOL WETLV27HW0 arrived on site. Check for no Spin issues. Found error code for bad latch. Will need latch assembly to repair unit. Rescheduled for 4/3/19. ; ordrng 1 W11176112 (LATCH )
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/02/2019
WASHER WHIRLPOOL WETLV27HW0 arrived on site. Check for no Spin issues. Found error code for bad latch. Will need latch assembly to repair unit. Rescheduled for 4/3/19. ; ordrng 1 W11176112 (LATCH )
Near Austin, TX 78734
Paul
Job Details: 04/02/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for the oven that is completely dead. I found the control panel thermal fuse blown. I replaced the fuse and tested the unit. The unit is working as designed. I found the door gasket clean but flattened out causing an air leak at the top of the door. I showed the customer how to reshape the gasket and advised doing this periodically. Call complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 04/02/2019
DRYER WHIRLPOOL MED8200FC2 Arrived on job for complaints of lose and water leaking from door. Called tech line SR-7724516418 said the mist sprays straight at door and we cannot alter path of which it sprays. For noise will need tensioner bracket to stop noise.; ordrng 1 W10837240 (bracket)
Near Manor, TX 78653
Joseph C.
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for “dispenser door broken off” complaint. Inspected unit and found dispenser door broken off. Removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Granger, TX 76530
Andy
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Arrived on site for refrigerator not cooling. Tested and inspected unit and found unit not going into defrost. Found failed control and thermistors. Defrosted unit. Removed failed parts and replaced with new. Tested and all operations are normal. No water leaks present at time of service.
Near Manchaca, TX 78652
Scott
Job Details: 04/02/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site found mag has failed also will need control . Ordering control .please call to set return visit . ; ordrng 1 W11342846 (CONTROL )
Near Marble Falls, TX 78654
Thomas L.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site for no cool condition. Found and repaired leak at filter dryer. Unit is in warehouse and not hooked up to water. Customer will need to allow ample time for unit to reach proper cooling temperature.
Near Georgetown, TX 78626
James
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and found evaporator frozen over and unit not cooling properly. Cleared ice from evaporator and found thermistor has failed and evaporator motor making a loud vibration noise while running. Installed new evaporator fan motor and thermistor. Instructed customer that the unit will take up to 24 hours to reach proper temp. Job complete
Near Austin, TX 78724
Joseph C.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL MFF2558VEM10 "Arrived on site for “not making ice” complaint. Inspected unit and found unit to be continuously cycling. Was receiving water, when manually requested. Ordering new icemaker. Return for repairs on 04/03. No leaks detected, at time of service.; ordrng 1 D7824706Q (ice maker)"
Near Georgetown, TX 78628
Steve C.
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for the unit is leaking water. Tested the unit and found the water leak is coming from the sump and motor near the diverter. Unit caused damaged to the cabinets and base boards. Took pictures of the damaged cabinets and damaged part. Replaced the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service. Also left the damaged part with the customer.
Near Austin, TX 78752
Joseph C.
Job Details: 04/02/2019
DRYER AMANA NED4655EW1 Arrived on site for “no power” complaint. Inspected unit and found high limit fuse and thermal fuse blown. Removed and replaced thermal fuse and high limit thermostat. Unit tests good. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78735
Luis
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for faulty heater in freezer door. Removed failed door installed new freezer door checked door seal good checked water dispenser good
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/02/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for customer complaint of SxS Dual evaporator refrigerator not cooling both section. Ram diagnostics and found compressor barely moving Freon to section. Could feel some cold air thru cooper lines but not enough to cool section. Confirmed 3 way valve switching as well. Unit will need new compressor. Compressor is covered by 120 month part warranty. Customer responsible for labor. R/S for Wednesday 12p-5p. No water connected to unit.; ordrng 1 876765 (mtg kit) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10309988 (compressor) and 1 WPW10143759 (DYE DRIER)
Near Round Rock, TX 78665
Tyler B.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site for rusted doors , took pics of rusted spots on deli and freezer door, replaced and tested good, also found bin on RF door missing, unit will need to complete. ; ordrng 1 CNOTE (OFFICE RS) and 1 WPW10212139 (bin-cntlvr)"
Near Leander, TX 78641
Lou
Job Details: 04/02/2019
RANGE WHIRLPOOL WOS51EC0HS00 arrived on site to install previously diagnosed and ordered part. I removed and replaced the UI console and tested the unit. It operated as designed. Job completed.
Near Austin, TX 78704
Wesley
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on site and repaired cosmetic issue with washer with slight adjustment and cleaning. Unit is properly set up.
Near Cedar Creek, TX 78612
Kevin
Job Details: 04/02/2019
OVEN KITCHENAID KODE500ESS04 "arrived on site and replaced dented upper oven door, job complete"
Near Leander, TX 78641
Tyler B.
Job Details: 04/01/2019
DISHWASHER KITCHENAID KDTM384ESS3 "Arrived on site for unit flashing start and washing early in cycle, found vent blower to be the issue, unplugged fan and ran through cycle, will need to return with vent blower, no leaks on site ; ordrng 1 W11228135 (VENT BLOWER )"
Near Austin, TX 78727
Thomas L.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for no production. Tested unit and found freezer at 20°. Fresh food section was at 42°. All components were running. Found partial frost pattern in freezer evaporator. The top section was frosted enough that it was on the evaporator cover as well. Will order compressor and freezer evaporator. Office will reschedule service with customer.; ordrng 1 3HOURSEALEDSYSTEM and 1 SF8404 (VALVE) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Near Pflugerville, TX 78660
Andy
Job Details: 04/01/2019
VENTHOOD WHIRLPOOL GXW7336DXS2 Arrived on site to install previously diagnosed part. Removed part from box and removed protective wrap and found small dent on new part. Will have to reorder. Schedule return for Wednesday 4/3/19; ordrng 1 WPW10350864 (CHIMNEY )
Near Austin, TX 78726
Thomas L.
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for no ice production. Customer is informing me the icemaker was like oh maybe one time every 24 hours. Found that the freezer temperature was 17°. All of the needed components are running properly except the compressor. It was running it very high speed and it was running very loud. Will order and replace compressor.; ordrng 1 2HOURSEALEDSYSTEM and 1 SF8404 (VALVE) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer)
Near Lakeway, TX 78738
Scott
Job Details: 04/01/2019
OVEN WHIRLPOOL WOS51EC0AS01 Arrived on site for buzzing . Ran diagnostics and found buzzing when cooling fan is fuctioning . Ordering control and blower . Please call to set return . ; ordrng 1 W10741603 (cntrl-elec) and 1 WPW10260254 (blower)
Near Round Rock, TX 78664
Andy
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Arrived on site refrigerator lights not working. Arrived on site and inspected unit and found very dim lights in fresh food section and no light in freezer. Called tech line and spoke with JK was informed that lights are in series and one bad light could create issue. Found light in freezer to have failed. Ordering light and will return Wednesday 4/3/19 no water leaks present at time of service.; ordrng 1 WPW10515057 (FREEZER LIGHT )
Near Leander, TX 78641
Tyler B.
Job Details: 04/01/2019
MICROWAVE WHIRLPOOL UMV1160CS "Arrived on site for dead unit, found fuse blown do to door switches, replaced switches and fuse and tested good"
Near Round Rock, TX 78664
Andy
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Arrived on site refrigerator lights not working. Arrived on site and inspected unit and found very dim lights in fresh food section and no light in freezer. Called tech line and spoke with JK was informed that lights are in series and one bad light could create issue. Found light in freezer to have failed. Ordering light and will return Wednesday 4/3/19 no water leaks present at time of service.; ordrng 1 WPW10515057 (FREEZER LIGHT )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site. Checked for no cool issues. Found temperature refrigerator at 37° and 0° in freezer. Customer states freezer got up to 30° and icemaker stopped working. Unit is cooling in both compartments now but icemaker is still not working. Called tech-support and verified ice bin thermistor out of range. Will need thermistor, icemaker and ice box fan motor to repair unit. Office to resch File#7724502954 ; ordrng 1 W10646867 (THERMISTOR IN ICEBIN COMPARTMENT ) and 1 W10764668 (ICEMAKER ) and 1 W10833801 (ICE BOX FAN MOTOR )"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site. Checked for no cool issues. Found temperature refrigerator at 37° and 0° in freezer. Customer states freezer got up to 30° and icemaker stopped working. Unit is cooling in both compartments now but icemaker is still not working. Called tech-support and verified ice bin thermistor out of range. Will need thermistor, icemaker and ice box fan motor to repair unit. Office to resch File#7724502954 ; ordrng 1 W10646867 (THERMISTOR IN ICEBIN COMPARTMENT ) and 1 W10764668 (ICEMAKER ) and 1 W10833801 (ICE BOX FAN MOTOR )"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site. Checked for no cool issues. Found temperature refrigerator at 37° and 0° in freezer. Customer states freezer got up to 30° and icemaker stopped working. Unit is cooling in both compartments now but icemaker is still not working. Called tech-support and verified ice bin thermistor out of range. Will need thermistor, icemaker and ice box fan motor to repair unit. Office to resch File#7724502954 ; ordrng 1 W10646867 (THERMISTOR IN ICEBIN COMPARTMENT ) and 1 W10764668 (ICEMAKER ) and 1 W10833801 (ICE BOX FAN MOTOR )"
Near Kyle, TX 78640
Robert
Job Details: 04/01/2019
DRYER WHIRLPOOL WED4900XW0 Arrived on job for complaints of no heat. Upon inspection found element open. Replaced element ran test cycle and all operation functioning properly.
Near Wimberley, TX 78676
Kevin
Job Details: 04/01/2019
REFRIGERATOR GE CWE23SP3MBD1 "Arrived on site and inspected refrigerator and found doors were not leveled by the installation team. Also found right fresh food door has an inch long scratch on the outside corner closest to the gasket. A new door will be needed to correct finish, inspected water tube in the back that arrived kinked and it is not leaking. No water leaks from connections at time of service.; ordrng 1 WR14X10377 (gasket ff dgy) and 1 WR78X30550 (RH DOOR)"
Near New Braunfels, TX 78130
Leonardo
Job Details: 04/01/2019
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site to test unit for touchpad coming on when they touch it. Test unit and unit working as designed. Advised customer that this unit is a touch pad not a push panel. Panel will come on when you just touch it. Advised customer to use the panel lock job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 04/01/2019
DISHWASHER KITCHENAID KDTE104ESS1 "arrived on site to inspect dishwasher noises. The customer advised that while the unit was washing, they could hear a clicking or clanking noise. The customer found a rack wheel in the tub. I placed the unit in diagnostics and tested with error code F8E2 showing. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end. I found that all four lower rack wheels will need to be replaced as they are all falling off. I am ordering four (4) lower rack wheels and a drain pump. Scheduled return service for 04/08/19 per customer request/availability. No water leaks observed during service.; ordrng 4 WPW10195417 (wheel)s and 1 WPW10348269 (drain pump)"
Near Cedar Park, TX 78613
Lou
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS312SNHM00 "arrived on site to inspect refrigerator temps. Upon further inspection, I found that the RC=50 and FC=25. I found frost built up on the Evap cover. Remedy the cover and found frost built up all over the evaporator. Placed unit in defrost mode and the heater came on as began defrosting. I am ordering the UI control and will return with the bimetal and thermistor. No water leaks observed during service. Office to schedule return service.; ordrng 1 W11188039 (CNTRL-ELEC)"
Near Austin, TX 78732
Paul
Job Details: 04/01/2019
MICROWAVE KITCHENAID KMHC319ESS4 "Arrived onsite for the microwave that is completely dead and not functioning. I found everything on the microwave working except not heating. The high voltage system is not turning on. Need to order the HV system parts and return to drop the unit. Ordering C-NOTES, W11197766 INTERLOCK, W11230995 MAGNETRON, W10591803 THRMST-FIX, W10561770 CAPACTR-MG, & W11256462 DIODE.; ordrng 1 C-NOTES (OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT. ) and 1 W10561770 (CAPACTR-MG) and 1 W10591803 (THRMST-FIX) and 1 W11197766 (INTERLOCK) and 1 W11230995 (MAGNETRON) and 1 W11256462 (DIODE)"
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/01/2019
DRYER MAYTAG MEDB765FW0 "arrived on site. Check for no operation issues. Found start button on overlay not reacting at times. Replaced overlay and main control, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/01/2019
DRYER MAYTAG MEDB765FW0 "arrived on site. Check for no operation issues. Found start button on overlay not reacting at times. Replaced overlay and main control, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/01/2019
DRYER MAYTAG MEDB765FW0 "arrived on site. Check for no operation issues. Found start button on overlay not reacting at times. Replaced overlay and main control, all functions tested OK. No leaks present. Job complete"
Near Driftwood, TX 78619
Kevin
Job Details: 04/01/2019
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site and found ordered door UI is not correct, spoke with DW and we will order every part on door to have it assembled before arriving in customers home. Bins and connections will be attached and handle transplanted should be the only parts transferred. No water leaks detected at time of service; ordrng 1 W10696713 (gasket) and 1 W10757499 (bracket) and 1 W10757499 (bracket) and 1 W10792144 (shield) and 1 W10882291 (gasket) and 1 W10917313 (gasket-dor) and 1 W11048097 (ICE DOOR) and 1 W11086558 (panel-ui) and 1 W11087492 (switch) and 1 W11099342 (cntrl-elec) and 1 WPW10298244 (handle)"
Near Leander, TX 78641
James
Job Details: 04/01/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. I found both upper and lower oven do not heat. Tested voltage and found L1 has 120v and L2 has 50v. Instructed customer that the electrical will need to be corrected by electrician. Job complete
Near Austin, TX 78703
Wesley
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRFF305EBS Arrived on site and found icemaker not cycling. Replaced icemaker and tested. All checks good. Unit is now operating as designed.
Near Austin, TX 78759
Cliff
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site to diagnose a refrigerator that is leaking. Found fresh food evaporator drain tube clogged causing drain water to back up an overflow from evaporator drain pan. Cleared clog and tested unit. Found all is functioning properly at this time. No leaks were found after service was performed
Near New Braunfels, TX 78132
Leonardo
Job Details: 04/01/2019
DISHWASHER KITCHENAID KDTE304DSS0 "Arrived on site to test unit for heating element turning off. Test unit and unit giving F3E1 owi sensor opened. Unit also giving F7e! No heat, found owi sensor turning heat off. Will need to replace owi sensor . Rescheduled for 4/10 per customer request and will need morning appointment if possible. ; ordrng 1 WPW10705575 (SENSOR )"
Near Austin, TX 78728
Tyler B.
Job Details: 04/01/2019
WASHER WHIRLPOOL WFW88HEAC0 "Arrived on sote for unit fillin when not in use. Found valves failed, while removing valves found dispenser fitting cracked and would need replaced to complete repair will need valves on return. No leaks on sote shut off water supply's ; ordrng 1 CNOTE (PART AUTH) and 1 CNOTEOFFICERS and 1 W10575334 (dispenser)"
Near Georgetown, TX 78628
Steve C.
Job Details: 04/01/2019
WASHER MAYTAG MVWC360AW0 "Arrived on site for the unit is not working properly. Customer advised the unit is extremely noisy and clothes are coming out wet after the cycle. Tested the unit in diagnostics and received error codes F0e3 high temp water, f0e5 off balance , and f7e7 motor unable to reach rpm. Found the bearings on the gearcase are extremely loud. Also found the units for the need a gear case, new actuator, valve per the tech sheet and a capacitor. Also found the suspension rods are weak. Office will need to get authorization and reschedule the customer.; ordrng 1 CNOTE (AUTHO) and 1 W11158831 (CAPACITOR )"
Near Austin, TX 78726
Thomas L.
Job Details: 04/01/2019
COOKTOP WHIRLPOOL W5CE3024XB00 Arrived on site for unit having problems with the right front burner switch. Open unit to find that The right front burner switch shows premature signs of failure. Replaced right front burner switch and tested. Burners now operate properly.
Near Austin, TX 78748
Luis
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for unit not freezing. Removed evaporator cover found weak frost pattern,found oil on fresh food evaporator weld joint. Unit will need compressor and evaporator. Job will need 2HRS for repairs; ordrng 1 2HRSFORREPAIRS (2HRS FOR REPAIRS ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10832994 (COMPRESSOR) and 1 W11116006 (EVAPORATOR )"
Near Pflugerville, TX 78660
Wesley
Job Details: 04/01/2019
DRYER WHIRLPOOL MEDB835DW4 Arrived onnsite for not drying and found unit vent to be crushed behind dryer. Advised that vent must be kept free and clear for drying to take place. All checks good. Unit is now operating as designed.
Near Austin, TX 78759
Cliff
Job Details: 04/01/2019
DISHWASHER WHIRLPOOL KUDS30IXBL8 Arrived on site to diagnose a dishwasher if it is leaking. Tested unit and found door gasket worn out and sprayer clogged. Cleaned blower sprayer and replaced door gasket. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed
Near New Braunfels, TX 78132
Leonardo
Job Details: 04/01/2019
DISHWASHER JENN-AIR JDB8700AWP3 Arrived on site to test unit for upper rack tracks broken. Replaced tracks test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78753
Joseph C.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ0 "Arrived on site for “still making noise” complaint. Inspected unit and adjusted rollers and shimmed panel from condenser line. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78734
Paul
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL JS48SEDUDW15 Arrived onsite to replace the previous diagnosed parts. I removed the gasket from the door and when I opened the box for the new gasket I found it twisted badly on both sides and the plastic out of shape. I also found one corner partially torn and another corner with the magnetic strip coming out. I heated the gasket and got it installed good enough to keep the customer from loosing product but will need to order another gasket and RS the call. Ordering c-notes & WP2266901 GASKET-FIP.; ordrng 1 C-NOTES (THE OFFICE WILL NEED TO RS THE RETURN VISIT.) and 1 WP2266901 (GASKET-FIP)
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Arrived on site. Check for no ice issues. Found temperature in our freezer at 0° and 37 and refrigerator compartment. Found fill tube not mounted correctly allowing it to freeze over. Re-positioned filled tube and thought out line. Cycled icemaker all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Arrived on site. Check for no ice issues. Found temperature in our freezer at 0° and 37 and refrigerator compartment. Found fill tube not mounted correctly allowing it to freeze over. Re-positioned filled tube and thought out line. Cycled icemaker all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Arrived on site. Check for no ice issues. Found temperature in our freezer at 0° and 37 and refrigerator compartment. Found fill tube not mounted correctly allowing it to freeze over. Re-positioned filled tube and thought out line. Cycled icemaker all functions tested OK. No leaks present. Job complete
Near Austin, TX 78723
Joseph C.
Job Details: 04/01/2019
WASHER WHIRLPOOL WTW4915EW2 "Arrived on site for “out of balance loads/grinding sounds” complaint. Per my previous diagnosis, removed and replaced cam, actuator and suspensions. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78754
Joseph C.
Job Details: 04/01/2019
WASHER GE GTW680BSJ6WS "Arrived on site for “unit not responding” complaint. Inspected unit and found start button not able to be depressed. Reset ui, behind console and lid would not latch. Removed and replaced lid switch. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78721
Wesley
Job Details: 04/01/2019
WASHER WHIRLPOOL WET4027HW0 Arrived on site and found unit operating properly. Found drain running due to to much soap. Reset unit and calibrated. All checks good. Unit is now operating as designed.
Near Killeen, TX 76543
Al
Job Details: 04/01/2019
DRYER WHIRLPOOL WED4815EW1 Arrived to install previously ordered part. JOB COMPLETE
Near New Braunfels, TX 78132
Robert
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on job for complaints of loud noise. Found evaporator fan cover was covered in ice causing noise and not cooling. Also found UI board for deli drawer causing issues with lights. Instructed customer on thawing process. ; ordrng 1 W11087438 (motor-evap) and 1 WPW10677119 (cntrl-elec)"
Near Georgetown, TX 78633
Steve C.
Job Details: 04/01/2019
REFRIGERATOR KENMORE 596.755224 Arrived on site for the unit is not cooling in the fresh food section. Tested the units and found the freezer is freezing properly and found the Evaporator cover is frosted over. Defrosted the freezer evaporator with a steamer and found continuity on the heater. Found the unit will not go into defrost due to the thermostat bimetal is defective.Replace the thermostat bimetal and tested the unit. Unit works properly and no water connections to the unit.
Near Georgetown, TX 78628
James
Job Details: 04/01/2019
OVEN MAYTAG MER8800FZ1 Arrived on site and tested operation. I found not operation from bake and broil elements. Tested voltage and found the double line break relay on the control has failed. Installed new control and tested operation. Unit working properly. Job complete
Near Austin, TX 78758
Cliff
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ "Arrived on site to repair capillary tube for refrigerator. Repaired capillary tube, installed filter drier, and service port. Tested unit and found all is working properly at this time. No leaks were found at time of service."
Near Lakeway, TX 78734
Paul
Job Details: 04/01/2019
DISHWASHER KITCHENAID KUDU03FTPA0 Arrived onsite to replace the previous diagnosed parts. I replaced the missing thermal fuse clip and replaced the broken vent. I installed the customers rebuilt controls and tested the machine.
Near Austin, TX 78732
Paul
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KSSC48QTS03 Arrived onsite to replace the previous diagnosed parts. I replaced the motor and the niagra control again at the same time as advised by techline. I tested the auger motor and it wouldn’t run. I did voltage checks at the control and had the same results as the previous visit. Ordering c-notes.; ordrng 1 C-NOTES (CS NEEDS TO CALL PR ABOUT THIS CALL.)
Near Del Valle, TX 78617
Luis
Job Details: 04/01/2019
FREEZER MAYTAG MZF34X16DW04 "Arrived on site for cooling issue. Customer powered unit on 24hrs before visit. Unit freezing correctly removed evaporator cover good frost pattern across evaporator per customer when unit shut off nothing was running. Replaced evaporator and wall thermistor powered unit on compressor and fans powered on unit working as designed.; used 1 WPW10383615 (THERMISTOR), and 1 WPW10384183 (THERMISTOR) from stock"
Near Pflugerville, TX 78660
Andy
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE Arrived on site refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Lou
Job Details: 04/01/2019
WASHER WHIRLPOOL WTW8500DC5 "arrived on site to inspect washer making noises. Upon further inspection, placed the unit in diagnostics and tested wit h no error codes showing. Customer advised test the unit walk approximately one foot from its original place and is making a loud metal noise. The unit operated as designed with no abnormal noises. I checked the components underneath the unit ad all were good. I found that the tub was leaning to the right side so I lowered the feet on the left side and leveled the unit. Retested in manual test mode on high spin and the unit began to squeak. I adjusted the unit by setting further back on the floor and the unit stopped squeaking and operated as designed. I found that the floor is not level and advised the customer that should the unit make the noises again, the unit would need to be shifted according to the level on the floor. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Leonardo
Job Details: 04/01/2019
OVEN WHIRLPOOL WFG515S0ES1 Arrived on site to replace board and sensor and burner caps. Replaced all parts test unit and nit temp at 356 when set at 350 job complete top burners igniting correctly.
Near Austin, TX 78754
Joseph C.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXB01 "Arrived on site for low ice production” complaint. Spoke with Robert, at techline. Made suggestion to drop temps a few degrees(was at 8 degrees). Lowered freezer temps by 3 degrees. Unit seems to be performing as designed. No leaks detected, at time of service."
Near Dripping Springs, TX 78620
Kevin
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Part did not arrive, will need to reschedule when part does arrive.; saved tckt"
Near Georgetown, TX 78633
Lou
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "3/29/19 16:20: LS rspndd 3/29 FRI, Arrived on site and replaced evap drain pan with SK. No water leaks after repair"
Near Austin, TX 78717
Lou
Job Details: 04/01/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics and it showed no error codes. I continued with testing and the unit operated as designed. When the element came on at the end of testing, I placed my multimeter on the black wire at the junction box and my amp draw reading was 7-9amps. I found that the customer is not using rinse aid. I advised the customer her it would be best if rinse aid was used as it assists in drying. I made recommendations for detergent and rinse aid products/use and also tips for use/care. No water leaks observed during service, job completed."
Near Austin, TX 78738
Scott
Job Details: 04/01/2019
MICROWAVE WHIRLPOOL GT4175SPS4 "Arrived on site MW not starting . Found primary switch had failed completely as we as monitor switch starting to fail. Replaced both switches . Unit is now functioning properly .
Near Georgetown, TX 78628
Steve C.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 On site for the unit is not making ice. Tested the unit in diagnostics and received error code for the icemaker E2 lost position. Went to test number 57 And the icemaker was on able to find the home position. Call the whirlpool Sr#7724502228 And advise to check connections. All connections truck good. Found the icemaker is defective. Replace the icemaker and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Wimberley, TX 78676
Kevin
Job Details: 04/01/2019
REFRIGERATOR GE GIE18HSHHRSS "Arrived on site and found ice buildup along the top of the evaporator, sent pictures to DW. Evaporator and compressor will need to be replaced. Parts cost of these two items exceeds the cost of the refrigerator without involving labor for a sealed system repair. Customer will look to purchase a new refrigerator
Near Pflugerville, TX 78660
Wesley
Job Details: 04/01/2019
WASHER WHIRLPOOL MVWB835DW3 Arrived onsite and found unit operating as designed. Advised customer on use and care. Advised customer on balancing loads. All checks good.
Near Austin, TX 78724
Joseph C.
Job Details: 04/01/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site for “vibration/out of balance loads” complaint. Per previous diagnostics, removed and replaced clutch. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Hutto, TX 78634
Andy
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for refrigerator kicking breaker. Inspected unit and found all operations normal. Spoke with customer and found that unit kicked breaker one time. Checked breaker panel and found unit is on AFCI breaker. Called tech line and spoke with Kathy (SR# 772450452) Made aware of issue. Was informed that it is not recommended that unit be on AFCI or GFCI breaker. Recommend standard breaker if allowed by code. Also stated that if code dictates unit be on GFCI or AFCI that GFCI would be best. Also stated possible bad breaker. Unit is operating as designed. No water leaks present at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/01/2019
DRYER WHIRLPOOL WED4815EW1 Cust not available for appointment. Reschedule with customer for 4/2/19; schdld next appmnt for 4/2 TUE !
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/01/2019
DRYER WHIRLPOOL WED4815EW1 Cust not available for appointment. Reschedule with customer for 4/2/19; schdld next appmnt for 4/2 TUE !
Near New Braunfels, TX 78130
Diego G.
Job Details: 04/01/2019
DRYER WHIRLPOOL WED4815EW1 Cust not available for appointment. Reschedule with customer for 4/2/19; schdld next appmnt for 4/2 TUE !
Near , TX 78666
Leonardo
Job Details: 04/01/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for display stuck in the whirlpool screen. Test unit and found display not responding. Replaced console test unit and unit test good job complete
Near Austin, TX 78750
Cliff
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF560SEHV00 Arrived on site to diagnose a refrigerator with water that is coming out of the dispenser abnormally. Tested unit and found no mechanical failures or abnormalities to water at this time. Advised homeowner unit is very new and the system has not been properly flushed out at this point. Advised homeowner to run at least 3 gallons of water through the system to flush reservoir. No other repairs are needed and no leaks were found at time of service.
Near Buda, TX 78610
Leonardo
Job Details: 04/01/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit leaking. Test unit and could not duplicate leak at this time. Advised customer to be careful on loading the dishwasher because it can make the spray arms get stuck and cause a leak. Job complete no leaks present at this time.
Near Austin, TX 78746
Scott
Job Details: 04/01/2019
WARMING DRAWER WHIRLPOOL KOWT100ESS "Arrived on site ,replaced door panel and badge . Job complete"
Near Austin, TX 78753
Joseph C.
Job Details: 04/01/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “lid not locking” complaint. Inspected unit and found capacitor plug hanging out. Inserted capacitor plug. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Temple, TX 76502
Al
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived to inspect freezer gasket and refrigerator gaskets.Confirmed, removed and replaced the gaskets.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE."
Near New Braunfels, TX 78132
Robert
Job Details: 04/01/2019
DRYER MAYTAG MEDX655DW1 "Arrived on job for complaints of timer never stoping. Found timer motor not working causing dryer to work continuously . Replaced timer and ran test,all operation functioning properly."
Near Austin, TX 78726
Thomas L.
Job Details: 04/01/2019
MICROWAVE WHIRLPOOL KEMC378KSS04 "Removed and replaced failed magnetron, diode, and capacitor. Unit will also need magnetron thermostat. Will need a second person to assist me as this is a wall oven and I’m having trouble getting it back in place.; ordrng 1 2MANJOB and 1 NEED2X’SLABORAUTHO and 1 TOMMYLEADTECH and 1 WP4375079 (thrmst-fix)"