Near Dripping Springs, TX 78620
Brandon
Job Details:
12/09/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00
"Arrived on site for customer complaint of intermittent cooling issues. I removed evap cover from fresh food section and freezer section and ran test 3 and 4 in diagnostics mode. Fans and compressor came on, making good frost patterns. Customer stated she had power surges, found failed UI control and main control. I replaced controls, unit tested good.
Near Georgetown, TX 78628
Kayman
Job Details:
12/08/2020
COOKTOP WHIRLPOOL WCG55US0HS00
Near Georgetown, TX 78633
Tommy
Job Details:
12/08/2020
DISHWASHER KITCHENAID KDTE104ESS2
Arrived onsite for dishwasher not cleaning dishes correctly. Upon arrival found unit sump and motor was not working through cycle.
Near Waco, TX 76710
Jonathan M
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Arrived on site for refrigerator thatÂ’s not cooling. Inspected unit and work area. Found compressor not kicking on but the lights on inside the refrigerator section. Found the main control lights not on or functioning. Tested voltage going to the control and proper voltage. Replaced the control and the lights came on the control and the compressor kicked on. Found the evaporator fan not running in he freezer section. Tested voltage going to the evaporator fan and found 120 V. Replaced the evaporator fan and tested unit. Unit is now working as designed. Call complete.
Near Canyon Lake, TX 78133
Richard
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00
Arrived onsite for the refrigerator making a noise. Ran diagnostics and found that the the freezer evaporator fan motor is causing the noise. Will need to replace evap fan motor. Ordering parts and office to schedule ; ordrng 1 W11224591 (motor-evap)
Near Austin, TX 78701
Wesley
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Arrived onsite and adjusted temp setting to correct freezing problem. All checks good.
Near Austin, TX 78745
Kevin
Job Details:
12/08/2020
WASHER WHIRLPOOL NTW4516FW3
"Arrived on site and inspected washer and found tub and basket are not centered, They are making contact with the inner walls during the spin cycle. Centered them using leveling feet and ensured span is working properly by running a diagnostic cycle after adjustment. No water leaks from connections at time of service, job complete"
Near Austin, TX 78717
David Z
Job Details:
12/08/2020
WASHER WHIRLPOOL WTW4850HW1
"Arrived on site to diagnose washer that is not running. On arrival can hear control clicking, but no lights come on and unit doesnÂ’t go into diagnostic. Replaced control and retested. Tried calibration which stppped early. Unit is now stuck on sensing and will not come out of it. Reordering control. Office to schedule.; ordrng 1 W11256099 (cntrl-elec)"
Near Austin, TX 78748
Kevin
Job Details:
12/08/2020
WASHER MAYTAG WTW7000DW4
Arrived on site and inspected washer and found LS saved error code. A new valve assembly will be needed to correct the issue. Prescreened part was for a different model; ordrng 1 W11173597 (Valves) and 1 W11182871 (Control)
Near Holland, TX 76534
Tyler
Job Details:
12/08/2020
RANGE WHIRLPOOL WFE505W0HZ
Arrived on site for range not allowing oven to turn on properly but the top cooktop would work just fine. Upon arrival and further inspection into the unit found that the terminal block had been burnt and fried due to a loose connection out of the factory. Then replaced the broken terminal block and redid the wiring around it and was able to retest and verify that the oven is not working as designed as well as the upper cooktop and there are no air codes when running a diagnostic. Call complete
Near Seguin, TX 78155
Noah D
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Arrived on site to inspect fridge for water leaking, Ordering correct part. Office to reschedule ; ordrng 1 W10682576 (FASCIA (GRAY PLEASE))"
Near New Braunfels, TX 78130
Noah D
Job Details:
12/08/2020
DRYER WHIRLPOOL WED5620HW1
"Arrived on site to inspect dryer for not starting, upon inspection found the dryer started and Immediately stopped. Checked outlet for 240 and found the outlet grounded incorrectly. Instructed customer on correction. Complete"
Near Austin, TX 78749
Kevin
Job Details:
12/08/2020
DRYER WHIRLPOOL WED4985EW0
"Ive done site and found dryer homes after start switch is pressed, but dryer drum is not spinning, Moving the drum by hand while pressed will engage motor. Replaced timer and start switch and this had no effect. Centrifugal switch has failed on motor and will need to be replaced parts will need to be ordered.; ordrng 1 WPW10396039 (Motor) and 1 W10801999 (Wheel)"
Near Killeen, TX 76549
Al
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL ED5LTAXVL00
Arrived to inspect lighting issues.Replaced the bulb with customers bulb and unit light still didnÂ’t work properly.Ordering the control and will return with the bulbs.Office to reschedule the customer.Needs more work ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WPW10366605 (cntrl-elec)
Near Austin, TX 78735
Kevin
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04
"Arrived on site and inspected refrigerator and found freezer drain is clogged, all shelves and bins are broken in fresh food section , all interior lighting is out. Will need to bring back all parts to correct issue; ordrng 2 WPW10276341 (Shelf)s and 2 WPW10276348 (Shelf)s and 1 W10914556 (Cover) and 1 W11223835 (Cover) and 1 WP2188656 (Drawer) and 1 WP2188664 (Meat pan) and 2 WPW10515057 (Led)s and 1 WPW10515058 (Led) and 1 WPW10153550 (Drain tube)"
Near Austin, TX 78754
Scott
Job Details:
12/08/2020
RANGE WHIRLPOOL WFG550S0HZ1
Arrived on site for sides loose on range ( both sides ) . Found screws missing and side panels not locked in tabs . Readjusted side panels and used screws to secure panels on backside . No gas leaks detected at time of service. Job complete .
Near Leander, TX 78641
Lou
Job Details:
12/08/2020
OVEN WHIRLPOOL WOD51EC0AS04
"Arrived on site to inspect wall oven temps. Upon further inspection, the customer advised that the lower oven was approximately 50 degrees off. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. At preheat, my temp reading was 279 degrees and the max temp was 305 degrees. I place the unit in diagnostics and checked the temp reading and the display was showing 390 degrees. I tested the sensor and it was within range at room temp. I removed and replaced the lower oven sensor and main control and retested. Unit is operating as designed. Job completed."
Near Austin, TX 78723
Matthew
Job Details:
12/08/2020
WASHER MAYTAG MVWC465HW2
"Arrived onsite for washer making noise. Upon inspection unit didnÂ’t have any saved error codes. Ran auto test and could hear noise on spin. Upon further inspection found the gear case leaking oil and drenching the belt and pulley causing the noise. Will need to replace gearcase, cam and belt. Also ordering motor just in case. ; ordrng 1 W10832724 (drive motor) and 1 W11239857 (belt)"
Near Horseshoe Bay, TX 78657
Jonathan S
Job Details:
12/08/2020
WASHER MAYTAG MVWB835DW0
"Arrived on site for washer continues to drain with unit powered off. Performed diagnostics mode and checked stored fault codes. Found fault code F8-E6 flood condition and F8-E1 long fill cycle. Ran automatic test cycle. Started unit under normal operation. Found unit working. Spoken with customer and found non-HE soap used. Informed customer on soap usage with water softener. All tested good, no water leaks detected."
Near Eddy, TX 76524
Jonathan M
Job Details:
12/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Near Killeen, TX 76542
Al
Job Details:
12/08/2020
COOKTOP WHIRLPOOL RCC3024LT01
Arrived to inspect cooktop hot surface light stuck on.Customer also pointed out the knobs (chrome) were al broken.The only available knobs for this unit are in biscuit or black.The unit will require all infinite switches to determine which one is defective.Ordering parts for possible repair Office to reschedule the customer for return call.Needs more work; ordrng 1 8285469 (seal switch 4 PACK) and 2 WP3191049 (switch-inf)s and 1 WP3191050 (switch-infINITE R R ) and 1 WP4454541 (switch- INFINITE LF ) and 1 WP8522566 (knob 4 PACK)
Near Liberty Hill, TX 78642
Cliff
Job Details:
12/08/2020
OVEN WHIRLPOOL WGE745C0FS01
Near Leander, TX 78641
Lou
Job Details:
12/08/2020
OVEN WHIRLPOOL WFG505M0BS3
"Arrived on site to inspect range oven not heating. Upon further inspection, I tested the unit on Bake at 350 degrees and the ignitor failed to come on and I could hear the control relay clicking. I tested ohms to the ignitor and found it open also found the ignitor element broken. I removed and replaced the ignitor and retested and the ignitor continued to fail I found the new ignitor element was cracked. I tested voltage at the control and when the relay would come on I got 124V but then I could hear the relay click again and no voltage going to the ignitor. I am ordering the main control and ignitor and office to schedule return service. No gas leaks detected during service.; ordrng 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven)"
Near Leander, TX 78641
Lou
Job Details:
12/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Near Cedar Park, TX 78613
David Z
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV00
"Arrived on site to diagnose refrigerator over cooling. Temp reading on arrival were 25 degrees. Checked settings and customer had setting set to 7, which Is max cold for refrigerator. Checked thermistor and damper in diagnostic and both passed. Adjusted baseline temp of test 7 by 3 degrees. Advised customer to monitor temp and follow up if issue persists. If it does we need a new main control and thermistors. Call complete."
Near Austin, TX 78734
Robert
Job Details:
12/08/2020
MICROWAVE KITCHENAID KBHS109BSS00
Arrived on job to replace previously diagnosed part. Found the panel damaged. Ordered new panel. ; ordrng 1 WPW10420954 (panl-cntrl)
Near Round Rock, TX 78665
Jimmy J.
Job Details:
12/08/2020
FREEZER WHIRLPOOL WZF34X16DW04
Arrived on site for COMPRESSOR IS MAKING LOUD NOISE WHEN RUNNING. Placed in diagnostics in order to put freezer through normal cycles to listen for noise. No noises while evap fan or compressor was running. No error codes came up while in diagnostics. Customer confirmed that the noise was gone while I had it in diagnostics. Customer will make a video of the noise if it comes back. Job completed.
Near Austin, TX 78723
Matthew
Job Details:
12/08/2020
OVEN WHIRLPOOL WOS51EC0AS04
"Arrived onsite for wall oven with no power. Upon inspection found failed thermal fuse. Replaced fuse, tested unit and unit is functioning properly. Job complete"
Near Austin, TX 78723
Matthew
Job Details:
12/08/2020
DRYER WHIRLPOOL MEDB855DC4
Arrived onsite for unit drying cycles. Unit is heating. Timed drying doesnÂ’t seem to have issues. Auto drying cycles seem to be the issue. Tested moisture sensor and got 11M ohms. High resistance. Will need to replace moisture sensor assembly. Ordering outlet thermistor as well. Bringing prescreened parts just in case. Office to reschedule. ; ordrng 1 W11161899 (wire) and 2 W11165163 (electrode)s and 1 WP8577274 (thermistor)
Near Kyle, TX 78640
Kevin
Job Details:
12/08/2020
DRYER WHIRLPOOL WED92HEFW
"Arrived on site and replaced dryer inner door diagnosed on previous visit. Door is now sealing properly, job complete"
Near Austin, TX 78732
David Z
Job Details:
12/08/2020
MICROWAVE KITCHENAID KHMS2056SSS0
"Arrived on site to diagnose microwave that isnÂ’t reading closed door. Checked door and interlocks and found bad interlocks, they are not catching and top one is broken.Office to schedule return. ordrng 1 8206209 (interlock) and 1 W10113786 (cam-plate) and 1 W10143956 (interlock) and 1 W10244759 (cam-plate)"
Near Austin, TX 78731
Luis
Job Details:
12/08/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03
"Arrived on site to install parts previously diagnosed. Per service pointer added clamps and zip tied evaporator to liner housing,replaced cover,adjusted drain pan to sit level. Added sealer to gaps between cover and liner
Near Austin, TX 78717
Kayman
Job Details:
12/08/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03
Arrived onsite to install previously diagnosed parts. I installed the microwave control right side interlock and microwave door hinges. I am not able to test the unit while in installed but I advised the resident to make sure they are closing the door firmly. job complete
Near Horseshoe Bay, TX 78657
Jonathan S
Job Details:
12/08/2020
RANGE GE J3160R2WH
Arrived on site for range oven shelves not able to remove and burners sitting crooked. Inspected unit and work area. Removed both shelves. Found not easy to remove due to thermal expansion. Found coil burners not sitting on drip pan correctly. Informed customer of operation and burners. All tested good.
Near Moody, TX 76557
Jonathan M
Job Details:
12/08/2020
DRYER MAYTAG MEDC215EW0
Arrived on site for a dryer that wonÂ’t turn on. Inspected unit and work area. Tested voltage going to the unit and found proper voltage. Found nothing turning on. Replaced timer and tested unit. Unit drum light came on but would not start the cycle. Noticed the door switch broken causing the unit not to register the door being closed. The door switch was ordered but was not sent with me so will return with part.; schdld next appmnt
Near Austin, TX 78744
Leonardo
Job Details:
12/08/2020
MICROWAVE WHIRLPOOL WMH31017HS4
Arrived on site to test unit for no sound when unit is done heating. Test unit and found bad control board. Replaced board test unit and unit test good job complete.
Near Cedar Park, TX 78613
David Z
Job Details:
12/08/2020
REFRIGERATOR MAYTAG MRT118FFFH00
"Arrived on site to diagnose refrigerator over cooling in RC. Customer says changing control settings did not improve, and unit would freeze stuff in RC. Replaced control and RC thermistor to correct. Customer will follow up if issue persists. All should be working as designed at this time. Call complete."
Near Austin, TX 78725
Matthew
Job Details:
12/08/2020
MICROWAVE WHIRLPOOL WMH32519CS1
"Arrived onsite for microwave sparking. Customer placed unit outside for diagnostics. Tested unit and could not duplicate issue. Customer stated event is intermittent. Removed microwave cover to inspect. No signs of burnt or frayed wire or cavity damage. Tested magnetron and thermostats and all passed. Found wire harness to connector P9 not connected. Reconnected harness wire, tested unit and unit is functioning properly. Job complete"
Near Austin, TX 78717
Scott
Job Details:
12/08/2020
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived on site for oven not heating . Ran preheat , still not heating. Customer stated electrician says no issues with outlet. Took outlet out Found red wire was not in wire nut. Reconnected wire tested unit , unit passed preheat . Checked temps with meter, no longer having heating issues . Job complete"
Near Harker Heights, TX 76548
Tyler
Job Details:
12/08/2020
MICROWAVE GE PVM9179SK2SS
Arrived on site to install previously diagnosed door switches magnetron diode capacitor and 20 amp fuse for an over the range microwave. After disassembling installing and reassembling the new parts I was able to verify and tested unit is now functioning as designed and is safe for customer use customer is pleased with the repair and the unit is functioning as designed call complete
Near Cedar Park, TX 78613
Kayman
Job Details:
12/08/2020
DISHWASHER WHIRLPOOL WDT920SADM3
Arrived onsite for dishwasher still filling with water after use and not powered on. I ran a diagnostics cycle and found all functions passed. I watched the cavity where the OWI sensor and drain is housed and found that water was coming up from the drain. I removed the hose at the drain pump and inspected the check valve. The valve was sealing good. I asked the customer to run the R/O system while the drain hose disconnected. I found that the hose would drip when the R/O system was used. I advised to get the system rerouted away from the drain hose. In the event of a callback please send drain hose. Job complete.
Near Canyon Lake, TX 78130
Noah D
Job Details:
12/08/2020
REFRIGERATOR KITCHENAID KRFC604FSS02
"Arrived on site to inspect fridge for not making ice, upon inspection found the icemaker had begun to work without filter, instructed customer to replaced filter again. Checked water pressure. Complete"
Near Round Rock, TX 78665
Andy
Job Details:
12/08/2020
RANGE WHIRLPOOL WFG320M0BS3
"Arrived on site for range bottom panel, door and top hot when oven is being used. Tested and inspected unit and found service pointer on issue. Ordering insulation kit. Office to schedule return trip. Instructed customer to be safe when using range. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11025151 (insulation)"
Near Georgetown, TX 78628
Justin
Job Details:
12/08/2020
MICROWAVE WHIRLPOOL WMH31017HS-3
Arrived on site for microwave not filtering grease properly. Upon further inspection I found grease sprayed fairly high on customers cabinets. I tested the unit and heard the damper having trouble opening. I gained access to damper and found slight damage on part causing issue. I uninstalled old damper and the installed a new one. Tested unit and found damper working as designed. Also advised customer on proper user care guide instructions for cleaning grease filter and changing out charcoal filter. Call complete.
Near Georgetown, TX 78633
Tommy
Job Details:
12/08/2020
WASHER WHIRLPOOL WTW8000DW0
Arrived onsite for washer leaking from bottom. Upon arrival found unit had no error codes and had drain kinked and clogged slightly. Removed drain hoses and cleared. Tested unit found unit operating as designed job completed.
Near Jonestown, TX 78645
Lou
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that he could hear what sounded like a fan rubbing. Customer advised that when he called the unit in for repair, he was told to unplug the unit and he did and the noise went away after plugging it back in. Customer advised that they have been finding ice build up at the opening of the freezer door. When I opened the FC door, I found a small piece of ice at the top of the FC section at the opening near the light switch. I checked the FC door gasket and found it gapped at the top right center area of the gasket. I placed a piece of sticky foam under the gasket to push the gasket out towards the chassis and using my heat gun, I heated the gasket and reshaped it so that it would mold to the chassis and close the gap for a temporary fix. No water leaks observed during service.; ordrng 2 W10571967 (frz door gasket (gr))s"
Near Austin, TX 78717
David Z
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05
Arrived on site to diagnose refrigerator with light out. Checked bulb and found broken filament in bulb. Replaced and retested. Light is working as designed. Call complete.
Near Lakeway, TX 78734
Robert
Job Details:
12/08/2020
DISHWASHER KITCHENAID KDTM354EBS3
Arrived on job for complaints of noise. Found the wash motor bearings bad. Will need sum and motor to complete. ; ordrng 1 W10805015 (pump&motor)
Near Lockhart, TX 78644
Leonardo
Job Details:
12/08/2020
RANGE WHIRLPOOL WFE775H0HZ1
Arrived one itÂ’s to test unit for mid wired unit. Found bad control board replace board test unit and unit test good job complete.
Near Andice, TX 78628
Justin
Job Details:
12/08/2020
WASHER WHIRLPOOL WTW5105HW0
"Arrived on site to replace previously diagnosed parts. Gained access to gear case, actuator, and cam. Replaced all three parts. Put unit into diagnostics test and recalibrated. Ran diagnostics cycle and high spin speed to test for loud noise. After running several spin cycle several times unit worked as designed. Call complete."
Near Austin, TX 78724
Matthew
Job Details:
12/08/2020
WASHER MAYTAG MVWX655DW2
Arrived onsite for washer not locking. Upon inspection found faulty lid lock and strike. Latch would not engage and strike was broken. Replaced latch and is functioning but latch will need replacement. Need to order strike. Office to reschedule. ; ordrng 1 W11252738 (strike)
Near Lakeway, TX 78738
Robert
Job Details:
12/08/2020
DRYER SAMSUNG DV405ETPASU
Arrived on job for complaints of no heat. Found heater open. After replacement test operation. Heater working properly.
Near Round Rock, TX 78664
Jimmy J.
Job Details:
12/08/2020
DRYER WHIRLPOOL WED5100HW1
Arrived on site for Dryer Stops Mid-Cycle. Placed in diagnostics and had no errors. Lid switch tested faulty. Replaced lid switch and cleared lint trap. Lint trap was overflowing with lint. Ran dryer with dry clothes inside and it ran for 6 minutes no issue. Explained to customer how the sensors inside the drum will sense wet clothes and that mixing loads like jeans with shirts may cause the dryer to end a drying cycle earlier than it should leaving the jeans still wet. Job completed.
Near Dripping Springs, TX 78620
Jacob
Job Details:
12/08/2020
DISHWASHER KITCHENAID KDPM804KPS0
Near Round Rock, TX 78664
Andy
Job Details:
12/08/2020
WASHER WHIRLPOOL WFW85HEFC
"Arrived on site for washer staying locked. Tested and inspected unit and found latch will not unlock. Reset unit and tested and all operations are normal. No water leaks present at time of service.
Near Meadowlakes, TX 78654
Lou
Job Details:
12/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site to install previously diagnosed and ordered parts. Due to the FC evaporator defrost thermistor failing and the evap cover insulation breaking, I removed and replaced the evap,motor harness and positioned the defrost thermistor properly on the suction line with foil tape and ziptie. Removed and replaced the evap cover. Per service pointer #W11092686F, I removed and replaced the RC evap motor/harness and placed the thermistor on the suction line securing it with foil tape and ziptie and secured the evaporator to the back of the cabinet with clamps and zipties. Removed and replaced the hv control and checked the drain tube and using silicone I sealed the gap between the tube and chassis. Tested unit and it began to cool. Recommended that the customer give the unit at least 12 hours to fully cool and at least 24 hours for ice to produce. No water leaks observed during service, job completed."
Near Austin, TX 78724
Matthew
Job Details:
12/08/2020
OVEN WHIRLPOOL WFE505W0JZ0
"Arrived onsite for range error code. Upon inspection found error codes F6E1 oven over temperature when heating. Upon arrival customer stated oven had not been used however the broil element was hot. Unplugged unit to test elements, fuse, and sensor. All passed. Plugged unit in to test voltage and was in line however, noticed that the broil element was being supplied with voltage with making selection. Control has stuck relay supplying constant voltage. Unit will need control replaced. Left unit unplugged for safety until repair can be made.; O-emld tckt"
Near Liberty Hill, TX 78642
Kayman
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL KRFC604FSS02
Arrived onsite to install previously diagnosed parts. I heat formed and installed the right RC door gasket . Door seals as designed. Job complete.
Near Bartlett, TX 76511
Tyler
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL ET1FHTXMQ04
Arrived on site to install previously diagnosed thermostat. Upon arrival and after installing the needed part I was able to retest and verify that the unit runs flawlessly and the customer no longer has to jiggle the thermostat or turn it all the way up to five for the unit to even turn on. Everything is working as designed call complete
Near Manor, TX 78653
David S
Job Details:
12/08/2020
DISHWASHER WHIRLPOOL WDF330PAHS2
Arrived on site for dishwasher having standing water. I inspected the unit and work area. I found the outlet to have no power. I checked the breaker and found it tripped. I reset the break. I found the unit powering on. I entered diagnostics mode and found no fault codes. I ran a diagnostics cycle and found the heating element no coming on. I tested the element and found no continuity through it. The heating element needs to be replaced. ; ordrng 1 W10518394 (HEATING ELEMENT )
Near Kyle, TX 78640
Jacob
Job Details:
12/08/2020
DRYER GE DBXR463ED1WW
Arrived onsite for to replace part ordered by previous tech. Upon repair. Noticed that extra parts are needed to replace part. Ordered parts. Rescheduled with customer. ; ordrng 2 WE1M1067 (slide bearing)s and 2 WE1M504 (SLIDE BEARING )s
Near Austin, TX 78731
Wesley
Job Details:
12/08/2020
DISHWASHER JENN-AIR JDB3200AWS5
Arrived onsite and found unable to enter diagnostics and some buttons on touch panel not working. Ordering panel and main control and vent for approval. ; ordrng 1 W10813131 (panel-cntl) and 1 WP8269259 (gasket) and 1 WP8572611 (vent)
Near Cedar Park, TX 78613
Scott
Job Details:
12/08/2020
WASHER WHIRLPOOL LSQ9659PW2
"Arrived on site for washer not draining . Found lid switch has failed . Replaced switch . Tested unit all checked normal now, no water leaks detected at time of service. Job complete ."
Near San Marcos, TX 78666
Jacob
Job Details:
12/08/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
"Arrived onsite for unit not turning on. Looked at unit. Unit not getting power. Upon further investigation, found that the wires in the power box of the unit were not tied together well for power. Re tied the wires together. Plugged in unit. Unit tested good. No leaks at this time. Job complete"
Near Round Rock, TX 78665
Jimmy J.
Job Details:
12/08/2020
FREEZER GE GNE25JSKCFSS
Arrived on site for ice maker has a slow leak. Placed ice maker in a harvest and found the inlet isolation valve was weeping. Went over repair and cost with customer. They would like to move forward with the repair. Ordered isolation valve with jumper WR30X30097 and will return with ice maker just in case. of isolation valve. ; ordrng 1 WR57X30890 (ISOLATION VALVE AND JUMPER)
Near Austin, TX 78739
Luis
Job Details:
12/08/2020
REFRIGERATOR KITCHENAID KBSN608ESS01
"Arrived on site for led issues. Diagnosed a defective led module,replaced upper side led in freezer section powered unit on all leds working as designed. Repair covered under manufacture 2 year warranty. ; used 1 W11462342 (MODULE) from stock"
Near Georgetown, TX 78626
Kayman
Job Details:
12/08/2020
DRYER WHIRLPOOL WED4950HW
Arrived onsite for dryer not powering on or advancing time. Upon inspection I found only 120Vac from L1 to L2 at the terminal block. I found only 1.8 Vac from L2 to common indicating a issue with the wall outlet voltage coming to the dryer. I advised that they would need a licensed electrician to come out and access the voltage issue before we can make a full diagnoses.
Near Austin, TX 78753
Wesley
Job Details:
12/08/2020
RANGE WHIRLPOOL WFG320M0BS0
Arrived onsite and replaced the gasket to repair.metates unit and found operating as designed.
Near Lago Vista, TX 78645
Cliff
Job Details:
12/08/2020
REFRIGERATOR FRIGIDAIRE FRS26R4AB5
"Arrived on site to replace compressor for refrigerator. Replaced compressor, drier, and process tube. Tested unit and found all is working properly at this time. No water hooked up to unit."
Near Liberty Hill, TX 78642
Tommy
Job Details:
12/08/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Arrived onsite for dishwasher not drying correctly. Upon arrival found unit had no error codes. Customer was not using rinse aid. Put unit through diagnostics test. Unit is operating as designed. Informed customer about the importance of rinse aid for drying. Job Completed.
Near Austin, TX 78732
David Z
Job Details:
12/08/2020
DRYER WHIRLPOOL WED8740DW1
"Arrived on site to diagnose squeaking drier. Diagnosed unit and could hear an internal rubber squeaking. Provided estimate for new rollers / supports. Replaced rollers and retested. Squeak was quieter, but still present. Removed supports and cleaned / scraped shafts. Retested and unit is now working as designed and quiet. Call complete."
Near Dripping Springs, TX 78620
Jacob
Job Details:
12/08/2020
WASHER WHIRLPOOL WFW5620HW0
Arrived onsite for unit using all of the detergent at once. Looked at unit. Customer said she wondered if she is supposed to use HE detergent. Did let her know to use HE. Tested unit. Unit is working as designed. Ordered part. Office to reschedule.; ordrng 1 W11465532 (DISPENSER DRAWER )
Near Pflugerville, TX 78660
Andy
Job Details:
12/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site for dishwasher not drying dishes. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Lakeway, TX 78734
Robert
Job Details:
12/08/2020
OVEN KITCHENAID KSEB900ESS1
Arrived on job to replace previously diagnosed part. Found panel damaged. Will order new panel. ; ordrng 1 W10920246 (panl-cntrl)
Near The Hills, TX 78738
Robert
Job Details:
12/08/2020
REFRIGERATOR KITCHENAID KRSC503ESS00
Arrived on job to replace previously diagnosed parts. Found unit working properly customer said has been working for days.
Near Austin, TX 78725
Matthew
Job Details:
12/08/2020
REFRIGERATOR KITCHENAID KRSF705HBS00
Arrived onsite for RC not cooling. Previous technician identified ice block accumulation on evaporator cover. Removed cover and found faulty thermistor. Also fan was damaged due to ice freezing blades. Replaced thermistor and fan scroll assembly. Tested unit and unit is functioning properly. Job complete
Near Austin, TX 78727
David Z
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14
"Arrived on site to install previously diagnosed parts to resolve loud noises coming from refrigerator. Installed new line and pressure reducer, and valve to door line. Retested and all is now working as designed. No water leaks found. Call complete."
Near Lago Vista, TX 78645
Lou
Job Details:
12/08/2020
WASHER ROPER RAS7133RQ4
"Arrived on site to inspect washer not spinning or draining. Upon further inspection, I checked the lid switch and found it shorted. I removed and replaced the lid switch and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Jimmy J.
Job Details:
12/08/2020
MICROWAVE WHIRLPOOL WMH31017AS-5
Arrived on site to install previously diagnosed parts. Found that I ordered the interlock only that didnÂ’t include the switches. Ordered switches and will return with 2 fuses and control. Control may not be necessary if new switches resolve fuse being blown. . ; ordrng 1 W10269458 (switch) and 1 W10269460 (switch)
Near Bastrop, TX 78602
David S
Job Details:
12/08/2020
REFRIGERATOR KITCHENAID KRFC604FSS00
Arrived on site to install previous diagnosed parts. I gained access to the water fill tube and found the heating wire broken. I removed the only tube and replaced it with new. I ran a icemaker test and a fill cycle. The unit is working as designed. Job complete.
Near Austin, TX 78749
Robert
Job Details:
12/08/2020
WASHER MAYTAG MVWB765FW0
Arrived on job for complaints of not powering on. Found control good but console will need to be replaced.
Near Austin, TX 78737
Jacob
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS00
Arrived onsite for unit not making ice. Looked at icemaker. Ice maker was broken. Replaced ice maker. Unit tested good. No leaks at this time. Job complete.
Near Georgetown, TX 78633
Tommy
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL WRT771RWYW01
Arrived onsite for ice maker valve frozen. Upon arrival found that customer recently had service with another company that replaced the solenoids but never cleared line out. Cleared line out with steamer and tested. Unit tested good. Job Completed.
Near Florence, TX 76527
Tommy
Job Details:
12/08/2020
OVEN FRIGIDAIRE FFET3025PSC
Arrived onsite for lower oven not heating correctly. Upon arrival found unit heated extremely slowly and didnÂ’t not reach temp. Pulled unit from wall found at control unit sparks occasionally when calling for bake. Found unit polarity and voltage was good. But both control and hidden back element are bad. Job requires two man as unit hidden bake is underneath unit will need to be flipped onto side. And control will also need to be replaced. Checked wiring harness did not find damage.; ordrng 1 316443913 (CONTROL ) and 1 CNOTE (TWO MAN) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (NEEDS AUTHO)
Near Hutto, TX 78634
Andy
Job Details:
12/08/2020
DRYER GE GTD65EBSJ3WS
Arrived on site for dryer not heating. Tested and inspected unit and found house venting clogged. Instructed customer on this and that house venting will need to be cleaned. No repairs are needed at this time.
Near Georgetown, TX 78626
Kayman
Job Details:
12/08/2020
DRYER MAYTAG MDE6200AYW
"Arrived onsite for dryer making squealing noise. Upon inspection I found the dryer squeaking at the first 30 secs or so when starting up. I accessed the rollers and found one of the was wobbly and sounded bad. I quoted for the rollers and the customer agreed. I replaced the rollers but I found that after re assembling the unit the noise came back with a new noise that sounds like a bad blower wheel. I found that the squeaking is most likely coming from failed felt seal. Ordering the Blower wheel (33001790) seal (WP33001807). ; ordrng 1 33001790 (wheel,blower) and 1 WP33001807 (seal)"
Near Austin, TX 78737
Leonardo
Job Details:
12/08/2020
DISHWASHER WHIRLPOOL DU915PWPB0
Arrived on site to test unit for unit leaking. Test unit and found unit over sudsing making unit leak. Advised customer to run unit 2-3 time with out soap to clear suds. Job complete.
Near Austin, TX 78737
Jacob
Job Details:
12/08/2020
TRASH COMPACTOR GE ZCG3500DSS-02
Arrived onsite for unit not powering on. Tested unit. Unit was not starting. Pulled unit out to check voltage. Found that plug was not giving 120 v. Let customer know to call a electrician to check the plug at this time. No other issues at this time. Job complete
Near Leander, TX 78641
Kayman
Job Details:
12/08/2020
REFRIGERATOR AMANA ASD2627KEW
Arrived onsite for refrigerator with loss of cool in the FC and RC upon inspection I found the refrigerator at a complete no cool in both sections. The customer showed me a pic of the evaporator from a different companies visit and it showed a wall of ice on the top half of the evaporator. I accessed the evaporator and found a ball of ice on the capillary tube and no frost pattern on the evaporator. I cycled the power and heard the compressor kick on. I tested amp draw and got a reading of .95 . After about 20 mins the evaporator never had a frost pattern past the ice ball I am ordering a sealed system repair. Ordering compressor (W10160407) evaporator (12001940) access valve(W10913906) drier(WPW10143759)requesting SS tech and 2 to 3 hours for repair. Repair will need AUTHO. Office to R/S. ; ordrng 1 12001940 (evaporator) and 1 W10160407 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
Near Cedar Park, TX 78613
Scott
Job Details:
12/08/2020
RANGE WHIRLPOOL WFG505M0BS3
Arrived on site for burner flames too high when on low . Adjusted valves set screw to a smaller low flam . No gas leaks detected at time of service. No issues with control led read out . Job complete .
Near Austin, TX 78729
Scott
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW04
Arrived on site for middle freezer shelf not in bracket . Secured rear bracket in liner holes . All checked normal . No water leaks detected at time of service. Job complete .
Near Horseshoe Bay, TX 78657
Jonathan S
Job Details:
12/08/2020
WASHER MAYTAG MVW6230HW0
"Arrived on site for washer actually complaint is metal on metal noise. Inspected unit and work area. Performed diagnostics mode and checked fault code history and found no errors. Performed component activation and identified failure within gear case. Will need to replace gearcase and cam. Contacted parts department on ETA (SR), was informed to have office schedule appointment for return.; ordrng 1 W10721967 (CAM) and 1 W10913953 (ACTUATOR ) and 1 W11164183 (GEARCASE )"
Near Lakeway, TX 78738
Luis
Job Details:
12/08/2020
REFRIGERATOR KITCHENAID KRFF507HPS02
"Arrived on site to install parts prev tech diagnosed. Replaced ui power cycled unit,ran diagnostics all test passed."
Near Lakeway, TX 78734
Robert
Job Details:
12/08/2020
MICROWAVE GE JVM3160RF2SS
Arrived on job for complaints of not stopping. Found top switch stuck close and fuse open. Replaced switch will need fuse to complete. ; ordrng 1 WB27X11138 (microwave fuse)
Near Lago Vista, TX 78645
Cliff
Job Details:
12/08/2020
RANGE ELECTROLUX E48DF76EPS
Arrived on site to diagnose a range with a loose control knob. Found right oven temperature selector control mounting screws loose. Reset screws to proper position and all is working properly at this time.
Near San Marcos, TX 78666
Jacob
Job Details:
12/08/2020
WASHER MAYTAG MVWC465HW2
Arrived onsite for unit shaking. Put unit in diagnostics. Did find off balance error. Took out error code. Tested unit once again in drain and spin. For about 10 min. Unit was shaking normally. Put unit back into diagnostics. Did not get code again. No issues at this time. Job complete
Near Cedar Park, TX 78613
Scott
Job Details:
12/08/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"Arrived on site for lights in fresh food and freezer . Jumper freezer light , fresh food lights came on . Ordering freezer light module. Call to set return ; ordrng 1 W10695459 (RS LIGHT MOD )"
Near Austin, TX 78748
Leonardo
Job Details:
12/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site to test unit for not heating. Test unit and found error f7e1 no heat. Test element and element test good. Trace wire to control board and found loose connector. Secured connection test unit and unit test good job complete unit heating
Near Austin, TX 78702
Wesley
Job Details:
12/08/2020
DRYER WHIRLPOOL WED75HEFW1
"Arrived onsite to diagnose broken belt symptom. Found motor pulley shredding belt. Replace motor, belt and blower. New motor is defective. Ordering motor and returning. ; ordrng 1 W11086656 (motor-drve)"
Near Leander, TX 78641
Cliff
Job Details:
12/08/2020
OVEN WHIRLPOOL WOD51EC0AS04
Arrived on site to diagnose an oven that is getting error codes. Verified control failure error through diagnostics. Replaced control and tested unit. Found all is functioning properly at this time.