Service History 774

Near Austin, TX 78759
Wesley
Job Details: 08/08/2019
OVEN IKEA IGS900DS01 Arrived on site and found unit center valve stuck. Replaced valve. All checks good. Unit is now operating as designed.
Near New Braunfels, TX 78130
Brandon
Job Details: 08/08/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit not drying, found restriction in vent, instructed customer to have vent checked.
Near Kyle, TX 78640
Kevin
Job Details: 08/08/2019
WASHER MAYTAG MED5870TW0 "Arrived on site and inspected dryer and Couldn’t find any reason for clothes shrinking during dry cycle. Spoke with tech line and perform the recommended checks on the heating element, thermostat, incoming power, and exhaust temperature and nothing is out of range. Removed lint from interior of dryer, job complete
Near Austin, TX 78735
Scott
Job Details: 08/08/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for end caps falling out . Replace both front stops ,rails and back stops . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78739
Scott
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for ice maker not working . Found HARNES with broken wire . Is harness replaceable or is a new door . .; ordrng 1 PARTSRESEARCH
Near Salado, TX 76571
Arthur B.
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite to remove and replace RC evaporator cover from prior visit’s diagnosis. Removed and replaced evaporator cover. Placed thermistor in correct position. Reassembled and tested unit. Unit began cooling immediately as intended. No other issues found. All water connections were dry at town of service.
Near New Braunfels, TX 78132
Brandon
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for customer complaint of ice maker not producing enough ice, found ice build up on fresh food section evaporator, ordering ice maker, evap cover, and control. ; ordrng 1 CNOTE (AUTH AND RESCHEDULE ) and 1 W10815735 (cover-evap) and 1 W10888882 (icemaker) and 1 W11332011 (CONTROL)"
Near Austin, TX 78732
Paul
Job Details: 08/08/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived onsite for the washer not cleaning the dishes good on the upper rack. I ran diagnostics and found an F6E2 & F3E3. Ms stated that the last sanitize cycle that was run, when it ended the sanitize light was blinking. The unit completed the cycle and worked as designed. There were no fill issues and the unit passed calibration but there has to be an issue with the OWI failing causing these issues and it will need to be replaced. Mr also stated the console lights are not all working. The console has 2 of the digits missing and will need to be replaced. W10803367 PANEL-CNTL, Marking OWI as UORV. ; ordrng 1 C-NOTES (DOES THIS NEED PARTS AUTHORIZATION? ) and 1 W10803367 (PANEL-CNTL)"
Near Austin, TX 78739
Scott
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for dim fresh food lights . Found freezer light completely dead. Replaced light mod in freezer . All lights are now back to normal . Nomwater leaks detected at time of service . Job complete .
Near Round Rock, TX 78664
Andy
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Arrived on site for refrigerator that is not cooling, tested and inspected unit and found compressor running hot and pulling 0.5 amps found no frost pattern on evaporator with everything running. Spoke with DW and ordering SS. Ordering parts. 2 hour job, needs authorization. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (NEEDS AUTHORIZATION ) and 1 SEENOTE (2 HOUR JOB) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10309988 (COMPRESSOR ) and 1 WPW10143759 (DRIER ) and 1 WPW10239732 (EVAPORATOR ) and 1 WPW10643261 (EVAPORATOR )"
Near Round Rock, TX 78681
Tyler B.
Job Details: 08/08/2019
MICROWAVE IKEA IBMS1455WS0 "Arrived on site for unit that is not functioning led display is out and unable to get unit to cook. Lights come on when door is open, also found power and start buttons stuck. Will need to return with buttons, display and control kit. ; ordrng 1 W11086664 (button) and 1 W11116990 (button) and 1 WPW10317093 (cntrl-elec)"
Near Pflugerville, TX 78660
Andy
Job Details: 08/08/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site for range set to 350° and went up to 425° tested and inspected unit and found failed control and sensor. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Buda, TX 78610
Robert
Job Details: 08/08/2019
DRYER MAYTAG MEDB880BW0 Arrived on job for complaints of noise. Found tension pulley stuck. Replaced tension pulley and test.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 08/08/2019
OVEN WHIRLPOOL WOS72EC0HS01 Removed and replaced control panel due to no operational. Unit tested properly after repairs.
Near Round Rock, TX 78665
Andy
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for to install previously diagnosed parts. Removed and replaced ice maker. Went to replace bin and found that part is for center bin when upper bin is needed, looked back at parts break down to reorder part and found that bin that’s labeled upper bin in parts break down is same part on hand (Center bin) Will need to order parts research. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH )"
Near Dripping Springs, TX 78620
Luis
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site for damper hanging from housing and door issues. Installed diffuser correctly to housing checked diffuser operation good. Found door misaligned at hinge installed new hinge checked door operation good
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 08/08/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site and removed cooktop that had scratches close to the Knobs. All operations are normal after repairs.
Near Austin, TX 78759
Wesley
Job Details: 08/08/2019
DRYER WHIRLPOOL WED72HEDW0 Arrived on site and found unit flower housing bent preventing proper seating of the lint trap. Ordering blower housing to repair ; ordrng 1 WPW10211896 (duct-lint)
Near Leander, TX 78641
James
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site and tested operation. I found that the fresh food evaporator has started to freeze up again and the freezer temp is rising. I found they the drier is cold and compressor and condenser are warm. Freezer temperature at 18 and fresh food is at 58. Ice build up has punctured fresh food evaporator and will require a new compressor, evaporator and drier to repair sealed system. Unit will also need a new thermistor harness and controls to correct defrost issue. Office to schedule return service with 2 hour repair for sealed system; ordrng 1 AUTHO (AUTHO) and 1 CNOTE (2 HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10779331 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
Near Austin, TX 78705
Wesley
Job Details: 08/08/2019
DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and installed UI and found belt dislodged from drum during testing. All checks good after install and belt repair. Unit is now operating as designed.
Near , TX 78642
Thomas L.
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and installed right rear wheel. No water is hooked up to this unit. This is an inventory home and I entered and exited through the garage.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Arrived on site for no cool conditions. Freezer was at 17 degrees and fresh food section was at 43 degrees. The compressor was very hot. The compressor was extremely loud. The compressor had a very hard rattling sound from inside itself. The compressor is failing and will need to be replaced. contacted manufacturer and was instructed to order and replace compressor.The customer also informed me that the display keep reverting back to centigrade and will not hold Fahrenheit.JoelSr# 7725559230; ordrng 1 2HOURSEALEDSYSTEM and 1 SF8404 (VALVE) and 1 W11099565 (CONTROL) and 1 W11107278 (compressor) and 1 W11330648 (USER INTERFACE)
Near Killeen, TX 76549
Al
Job Details: 08/08/2019
RANGE WHIRLPOOL WFE515S0EB1
Near Austin, TX 78739
Scott
Job Details: 08/08/2019
DISHWASHER WHIRLPOOL WDF520PADM5 Arrived on site . Found inlet valve has failed .will need new valve. no water leaks detected at time of service . Quick pic of closing papers ; ordrng 1 W11175771 (VALVE )
Near Driftwood, TX 78619
Robert
Job Details: 08/08/2019
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on job for complaints of broken inner glass. Confirmed broken glass. Replaced glass and checked door functionality.
Near Leander, TX 78641
James
Job Details: 08/08/2019
DRYER LG DLEX2655V Arrived on site and tested operation. I found not response from console. I found after sliding unit out that the console powered on. I found no power to console due to faulty outlet in the wall. Accessed components and verified in good operating order. All components test good. Unit is unplugged due to electrical issue in wall. Job complete
Near Lakeway, TX 78734
Paul
Job Details: 08/08/2019
WASHER MAYTAG MHW6630HC0 "Arrived onsite for the washer that is getting a fill error. I checked stored error codes and found an F8E1. I ran test 12 quick diagnostics test and found that after just about 20 seconds when the first cold water valve was energized, it would stop and the drain valve came on and emptied the tub. I tested all 3 valves and found the resistance between 1119-1132 ohms making them all good. I tested the unit again and after the drain pump shut off I disconnected the pressure switch hose and the unit kept filling. I tested all three valves and found them working. I reconnected the pressure switch hose and after 0 seconds the valve shut off and the drain pump emptied the tub. I changed the pressure switch and tested. The unit filled for a longer period but the pump still came on and emptied the tub. Need to replace the main control. Ordering W11322883 CNTRL-ELEC.; ordrng 1 W11322883 (CNTRL-ELEC)"
Near Killeen, TX 76543
Al
Job Details: 08/08/2019
DRYER ROPER RED4516FW0 Arrived to inspect dryer issues.Checked and PTS was defective and element had no continuity.Removed and replaced them.Reassembled and unit tested as designed.No excessive lint buildup observed at the time of service.Job complete
Near Austin, TX 78738
Paul
Job Details: 08/08/2019
WASHER LG WM3570HWA
Near Leander, TX 78641
James
Job Details: 08/08/2019
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site and tested operation. I found burners ignite properly and I adjusted flames for proper simmer. I found the bases are discoloring as well as the burner caps. Installed new burner caps and will return to install new bases. ; ordrng 1 WP8286813 (burnr-head) and 1 WP8286814 (burnr-head) and 2 WP8286815 (burnr-head)s
Near Blanco, TX 78606
Robert
Job Details: 08/08/2019
WASHER MAYTAG MVWB765FC0 Arrived on job for complaints of not finishing cycle. Ran diagnostics and and got a LF code. Check water supply and cold water not coming out of hose. Customer to check water supply.
Near Austin, TX 78750
Tyler B.
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KSCS25FVSS01 "Arrived onsite for unit freezer door not sealing, found gasket slightly pinched, was able to buff out with heat gun.
Near Austin, TX 78703
Wesley
Job Details: 08/08/2019
WASHER WHIRLPOOL LNC6760B71
Near Georgetown, TX 78628
Lou
Job Details: 08/08/2019
OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to install previously diagnosed and ordered part. Due to the console display malfunctioning, I removed and replaced the console and tested. Unit operated as designed. Job completed."
Near Dripping Springs, TX 78620
Luis
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for alarm issues and frost in freezer. At time of visit found no frost in freezer. Found housing to filter slightly misaligned,checked filter operation good,ran diagnostics light switches passing diagnostics,checked fan motors good,checked thermistors good."
Near Florence, TX 76527
Joel G.
Job Details: 08/08/2019
DRYER LG DLE3180W Arrived on site to diagnose dryer not heating. Found 53 volts from the outlet. One leg has 120 vac and the other 25 vac. Customer will need an electrician to repair power supply. Checked what I could without electricity and all seemed fine. Informed customer of vent cleaning. Inside of dryer is clean.
Near Killeen, TX 76541
Al
Job Details: 08/08/2019
WASHER MAYTAG MVWB765FC3 "Arrived to inspect washer not washing.REN diagnostics test mode and got the following error codes:Error codes F5E1 lid switchThe latch was faulty, so the unit didn’t drain.Console wouldn’t respond to touch, so I replaced it also.I removed and replaced the latch and console.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Job complete"
Near Killeen, TX 76541
Al
Job Details: 08/08/2019
WASHER AMANA NTW4516FW3 Arrived to inspect washer not starting. Confirmed the complaint and through diagnostic test mode and got a LF error.Removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Near Kyle, TX 78640
Brandon
Job Details: 08/08/2019
RANGE WHIRLPOOL WFG510S0HS0 "Arrived on site for customer complaint of front left burner not lighting, found cap was faulty, I replaced cap, unit tested good."
Near Buda, TX 78610
Robert
Job Details: 08/08/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on job for complaints of dishwasher wet. Found wet agent not working properly replaced dispenser. After replacement test operation. No leaks detected at time of service.
Near Georgetown, TX 78626
Joel G.
Job Details: 08/08/2019
WASHER LG WM2016CW "Arrived on site to diagnose washer not filling properly and throwing an IE error indicating fill issue. Found cold and hot hoses reversed, put them back where they go and still same issue. Found a faulty cold water valve. Replaced valve and verified operation. No leaks detected and drain is secure."
Near Austin, TX 78747
Kevin
Job Details: 08/08/2019
RANGE WHIRLPOOL WFG505M0BS "Arrived on site and found cooktop is scratched, replaced it and range is now correct, job complete"
Near Austin, TX 78747
Joseph C.
Job Details: 08/08/2019
DRYER MAYTAG MEDC300BW0 Arrived on site for “not powering on” complaint. Inspected unit and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78735
Scott
Job Details: 08/08/2019
DRYER MAYTAG MGDX655DW2 "Arrived on site for clicking noise . After running unit with customer . The clicking noise is the gas valve actuating . Checked out rest of dryer , all checked normal . No gas leaks detected at time of service . Job complete ."
Near Kyle, TX 78640
Kevin
Job Details: 08/07/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site and found freezer temp is 16. Degrees. Found very little ice production. Replaced ice maker and it cycled immediately, and filled properly. Recommend to customer that first batch of ice be discarded. No water leaks from connections at time of service, job complete."
Near Austin, TX 78704
Luis
Job Details: 08/07/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to install parts previous tech ordered. Installed new fan scroll,installed thermistor to correct location on suction line using foil tape and a zip,replaced side wall thermistor,installed new ui control. Powered unit on ran diagnostics passed,ui working correctly."
Near Round Rock, TX 78681
Joel G.
Job Details: 08/07/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install parts ordered by previous tech. Replaced and verified operations. No leaks detected.
Near Fort Hood, TX 76544
Al
Job Details: 08/07/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived to inspect dishwasher not heating.Ran diagnostics test mode and confirmed the heater was defective.Removed and replaced the heater.Tested unit and unit tested as designed.All water lines were dry at the end of service.Job complete
Near Belton, TX 76513
Al
Job Details: 08/07/2019
OVEN WHIRLPOOL WOD77EC0HS01 Arrived to inspect console issues.Confirmed the complaint and removed and replaced the console.Reassembled and unit works as designed.Job complete
Near Austin, TX 78758
Tyler B.
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived onsite for unit it cooling in rfand no ice. Ran diagnostics and found evap fan. Not running and e5 error on ice maker, replaced ice maker and evap fan. Tested good. No leaks advised 24hrs for ice"
Near Austin, TX 78735
Luis
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for no cool. Installed a new evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Spicewood, TX 78669
Brandon
Job Details: 08/07/2019
DISHWASHER GE GDF520PSJ0SS "Arrived on site for customer complaint of unit running a long time and not cleaning up to their standards, I found faulty sensor, I replaced sensor, unit tested good."
Near Waco, TX 76706
Arthur B.
Job Details: 08/07/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating properly. Tested unit and found poor airflow coming from venting. Advised to have apartment cleaned out. Removed back panel and cleaned out air tower. Reassembled and tested. Dryer heats as intended. Lint trap and vent was clean at time of service.
Near Austin, TX 78750
Paul
Job Details: 08/07/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived onsite for the microwave to replace the previous diagnosed parts. I replaced the fan motor and exhaust thermistor. I tested the unit and it is working as designed. Call complete.
Near Buda, TX 78610
Kevin
Job Details: 08/07/2019
UNKNOWN UNKNOWN VAN NISSAN
Near Georgetown, TX 78628
Jonathan
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM0 "Arrived on site for refrigerator not making ice. Customer stated that another service company had replaced ice maker but has to unplug unit and plug in for ice maker to cycle. Removed ice maker assembly and found wrong cover on ice maker. Found loose ground on solenoid and found bell arm insert on ice maker broken. Removed ice maker and installed new. Corrected ground and replaced cover. Tested operation. All tested good, no water leaks present."
Near Troy, TX 76579
Arthur B.
Job Details: 08/07/2019
DISHWASHER AMANA ADB1400AGW1 "Arrived onsite for customer complaint of dishwasher not draining. Upon testing, found LED lights on control dim and will not start. Unit will need new control to complete repair. Unit disconnected at this time.; ordrng 1 W10906422 (elect,control board)"
Near Belton, TX 76513
Al
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived to inspect refrigerator LED lights out in refrigerator.; ordrng 1 WPW10306786 (INVERTER BOX)
Near Austin, TX 78729
Cliff
Job Details: 08/07/2019
WASHER WHIRLPOOL WFW85HEFC1 Arrived on site to diagnose a washing machine that will not unlock and is constantly draining. Found water level system error caused by faulty pressure switch. Replaced pressure switch and tested unit. Found all is functioning properly at this time.No leaks were found at time of service.
Near Killeen, TX 76542
Al
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived to inspect refrigerator not making ice.Ran diagnostics test mode and noticed during test 59 the ice maker motor never came on.Unit will need and ice maker.All water lines were dry at the time of service.Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/07/2019
WINE COOLER KITCHENAID KUBR204ESB00
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/07/2019
WINE COOLER KITCHENAID KUBR204ESB00 Arrived on site to replace shelf control for improper operating temps. Glass would not separate from shelf control. Ordering shelf.; ordrng 1 W10807584 (GLASS SHELF)
Near Lago Vista, TX 78645
James
Job Details: 08/07/2019
ICE MACHINE KITCHENAID KUIC18NNTS1 Arrived on site and tested operation. Inspected unit for leaks. I found that the water is leaking from the water inlet at the valve. I found the seal in the valve has failed causing the leak. ; ordrng 1 WPW10217917 (valve)
Near Austin, TX 78757
Tyler B.
Job Details: 08/07/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for unit not cooling properly. Found temps at 40, ran diagnostics and found fan not running, replaced evap motor and tested good. No leaks on site"
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/07/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for unit that is not defrosting any fresh food section. Replaced failed controls and cover. Unit now test correctly. All water connections are dry.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site to diagnose a refrigerator with a gasket that will not stay in place and has broken shelf as well. Reattached gasket and sealed with food grade adhesive. Also replaced shelf per homeowners request. Homeowner paid out of pocket for shelf assembly. Job is complete and all leaks were found at time of service.
Near Austin, TX 78704
Wesley
Job Details: 08/07/2019
WASHER WHIRLPOOL WFC7500VW2
Near Nolanville, TX 76559
Al
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived to inspect dripping water dispenser.Confirmed the complaint and used a U clip for the water dispenser that I keep a small supply.Unit did not leak afterward.All water lines were dry at the time of service.Job complete.
Near Austin, TX 78726
Paul
Job Details: 08/07/2019
WARMING DRAWER WHIRLPOOL KSGG700EBS1 Arrived onsite to replace the previous diagnosed parts. I found that the new slide didn’t come with the metal bracket that is stripped and causing the drawer to hang too low and scrape on the bottom frame of the unit. I took multiple pictures of the part that is the issue and am putting in parts research.ordering c-notes.;
Near Austin, TX 78746
Tyler B.
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL KSSP42QFS05 "Arrived on site for no cooling unit. Found compressor running, both sections at 50*. Removed evap cover and only found evap frosting 2 coils down, from Freon loss or restricted. Was unable to confirm leak area with no uv light. Please have ss tech overlook upon return; ordrng 1 2003002 (exchanger) and 1 2004545 (heater,drain pan) and 1 4388574 (evaporator) and 1 CNOTE (OFFICE RS) and 1 CNOTE (3HR WINDOW ) and 1 WPW10143759 (dryer) and 1 sf8404 (ACCESS VALVE ) and 1 w10309994 (compressor)"
Near Austin, TX 78717
Lou
Job Details: 08/07/2019
OVEN WHIRLPOOL WOS51EC0AS01 "arrived on site to inspect oven with door locked. Upon further inspection, the customer advised that they were doing to self clean mode and the unit shut off and the door is locked. Using some cardboard, I slide it in the gap in between the door and the chassis and slide the door lock back and opened the door. I removed the control panel and removed the fuse and found it bad. I replaced the fuse and tested the unit. It powered up and it heated on Bake at 350 degrees. Job completed."
Near Austin, TX 78737
Brandon
Job Details: 08/07/2019
DRYER WHIRLPOOL WED90HEFW0 "Arrived on site for customer complaint of long dry times, I found unit tested good, instructed customer to have vent cleaned."
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/07/2019
OVEN GE JTP90SM1SS "Arrived on site for customer complaint of unit not heating, I am ordering high limit t-stats, bake element, and control.; ordrng 1 WB24T10081 (switch hg lwr) and 1 WB24T10127 (switch limit) and 1 WB27T10915 (control ovn asm) and 1 WB44T10105 (element bake asm (21)"
Near Austin, TX 78731
Andy
Job Details: 08/07/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78703
Wesley
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Arrived onnsite and called Andrew with techline. No recommendations. Cleared ice and adjusted ice spout and drip pan. No leaks. All checks good.
Near Austin, TX 78721
Wesley
Job Details: 08/07/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived onnsite and found unit operating with water turned off. All checks good after restoring water function. Unit is now operating as designed.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/07/2019
DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose a dryer that will not start. Found thermal fuse open causing unit not to run. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78746
Tyler B.
Job Details: 08/07/2019
DRYER GE GTX22EASK0WW "Arrived on site for timer install. Ran unit to test. The common wire was on L2 . L1 was on common and L2 was on L1 post. Causing start winding on motor to stick. Corrected power wire and tested unit. No noise after repair. Prior motor and timer were not needed ."
Near McDade, TX 78650
Scott
Job Details: 08/07/2019
MICROWAVE UNKNOWN UMV1160CB3 "Arrived on site replaced cap, mag ,and diode . Tested unit , heated water to whirlpool temp specs . Job complete ."
Near Georgetown, TX 78628
Jonathan
Job Details: 08/07/2019
COOKTOP KITCHENAID KICU500XBL01 Arrived on site for cooktop not working. Inspected unit and tested voltage. Found within range. Found fuse blown again. Called tech support and spoke with Scott and went over prior work history. He stated that failure is caused by environmental issue. Tested unit and voltage. Found voltage correct. Recommend to replace module control and glass top. Will need authorization to complete repair. and 1 W10328372 (cooktop) and 1 W10651547 (module)
Near Lorena, TX 76655
Arthur B.
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived onsite for customer complaint of door refrigerator not cooling properly in RC section. Checked temperature in RC section and found 41F. UI temperature set at 33F. Upon inspection , found air tower blocked with foam. Ordering air tower and return with air damper.All water connections were dry at time of service. ; ordrng 1 W11204022 (air-tower)"
Near Georgetown, TX 78633
Jonathan
Job Details: 08/07/2019
WASHER MAYTAG MVWB765FW0 "Arrived on site for washer not sensing and customer stated unit was filling with higher than normal water level. Performed diagnostics mode and checked fault codes, found none. Performed automatic test, found no failures. Ran a load of laundry on normal cycle and monitored. Inspected gear case and clutch and found gear case leaking oil.
Near Austin, TX 78737
Brandon
Job Details: 08/07/2019
WASHER WHIRLPOOL WFW94HEXL0 "Arrived on site for customer complaint of error code f6e1, found MCU had failed, I replaced MCU, unit tested good.
Near San Marcos, TX 78666
Kevin
Job Details: 08/07/2019
MICROWAVE WHIRLPOOL WMH31017FS0 site and found a magnetron capacitor and diode are not present to correct heating concern. Will need to re-order; ordrng 1 W10850446 (capactr-mg) and 1 W10892388 (motor-fan) and 1 W11256462 (DIODE)
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 08/07/2019
DRYER AMANA NED4655EW1 Arrived on site to correct noisy operation. Found drive motor was creating the noise. Removed and replaced drive motor. Unit now operates properly. Informed the customer that the clamps on his dryer vent are missing. Dryer and vent or both new and clean.
Near Paige, TX 78659
Scott
Job Details: 08/07/2019
OVEN FRIGIDAIRE FFGW2425QSA "Arrived on site for oven not lighting . Ignites are checking fine . Found no voltage going to valve. Please call to set return ."
Near San Marcos, TX 78666
Kevin
Job Details: 08/07/2019
DRYER GE GTD65EBPL1DG "Arrived on site and found GE has sent control board directly to customer, after replacement function has returned to dryer. Dryer is new and there is no lint buildup at time of service, job complete."
Near Round Rock, TX 78664
Paul
Job Details: 08/07/2019
COOKTOP JENN-AIR JGD8345ADB22 "Arrived onsite for the cooktop with a burner not lighting. I found the right side burners not lighting due to a defective spark module. The spark module needs to be replaced.; ordrng 1 8215556 (MODULE, SPARK)"
Near Austin, TX 78728
Paul
Job Details: 08/07/2019
DRYER WHIRLPOOL WED4950HW0 "Arrived onsite for the dryer not working. I found L1 burned up at the terminal block and it damaged the block, terminal, and screw. Need to replace all to complete service. The customer is getting a new cord and will have it when we return to complete repairs. Ordering 279393 SCREW, WP3397659 BLOCK-TERM, & 279318 TERMINAL.; ordrng 1 279318 (TERMINAL) and 1 279393 (SCREW) and 1 WP3397659 (BLOCK-TERM)"
Near Austin, TX 78732
Andy
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on site for refrigerator still not dispensing water and intermittent cooling issues. Tested and inspected unit and found failed controls. Ordering both controls no water leaks present at time of service.; ordrng 1 W11089236 (CONTROL ) and 1 W11130216 (CONTROL )
Near Austin, TX 78725
Joseph C.
Job Details: 08/07/2019
DRYER WHIRLPOOL WGD4950HW0 "Arrived on site for “no heat” complaint. Inspected unit and found ignitor broken. Removed and replaced ignitor. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78703
Luis
Job Details: 08/07/2019
ICE MACHINE KITCHENAID KUIC18NNXS1 "Arrived on site for faulty control,removed control installed new control ran diagnostics all test passed,powered unit on let unit run pump no longer losing power.
Near Austin, TX 78724
Wesley
Job Details: 08/07/2019
REFRIGERATOR MAYTAG MRT118FFFH01 Arrived on site and found unit operating compressor and fans but no frost pattern and only lightly cooling. Low amp draw. Advised customer that sealed system job is being ordered. Office to reschedule. ; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)
Near Austin, TX 78749
Robert
Job Details: 08/07/2019
DRYER WHIRLPOOL WGD92HEFW1 Arrived on job to replace duct. After replacement test operation noise level normal. No gas leaks detected at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/07/2019
DRYER WHIRLPOOL WED9200SQ0 Arrived on site for a no heat condition. Found open relay on control board and open thermostat. Replaced both and unit now operates properly. Venting is clean.
Near Leander, TX 78641
James
Job Details: 08/07/2019
DISHWASHER JENN-AIR JDB9800CWP2 Arrived on site and tested operation. Ran diagnostics and found no faults at start of diagnostics. I found after diagnostics the unit had a low or no water fault. Inspected water system and found that the float assembly had a slow leak and has gotten the insulation damp. Corrected assembly and ensured proper seal and adjusted insulation so that it is not pushing on the assembly when the toe kick is installed. Tested again and found unit is now operating properly. Job complete
Near Georgetown, TX 78633
Joel G.
Job Details: 08/07/2019
OVEN KITCHENAID KODE300ESS04 Arrived on site to diagnose wall oven not functioning. Ran diags and broil or bake didn’t come on. Faulty element shorted fuse.ordrng 1 W10804429 (elmnt-brol) and 1 WPW10546517 (elmnt-bake)
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 08/07/2019
WASHER WHIRLPOOL KAWS850GQ1 arrived on site to repair unit with a no spin condition. Operations are normal except spin because the lid switch was defective. Replaced lid switch and now all operations are correct and all water connections are dry.
Near Pflugerville, TX 78660
Paul
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for the refrigerator with a dented door. I found the right door with an outer dent at the top right corner. I took a pic of the dent and replaced the door and badge. Call complete.
Near Hewitt, TX 76643
Arthur B.
Job Details: 08/07/2019
WASHER WHIRLPOOL WTW8500DC4 "Arrived onsite for customer complaint of top load washer not registering closed. Upon inspection, found lid is separating near hinge on LH side. Unit will need new lid assembly to complete repair. All water connections were dry at time of service.; ordrng 1 W11102314 (lid )"