Near Georgetown, TX 78628
James
Job Details: 04/18/2019
WASHER MAYTAG MVWB765FW3 Arrived on site and installed ew gearcase. Ran calibration and found tub seal not greased around spin shaft causing squeaking noise when starting spin. Unit will need gearcase replaced again to correct; ordrng 1 W11134159 (GEARCASE )
Near Wimberley, TX 78676
Luis
Job Details: 04/18/2019
REFRIGERATOR GE GWE19JSLGFSS Arrived on site for no ice. Found icemaker not running through a forced cycle found power pin in harness not fully seated causing no power to icemaker. Installed pin correctly to harness ran icemaker through a cycle icemaker filled with water unit working as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 04/18/2019
WASHER MAYTAG MVWB835DW2 "arrived on site to inspect washer not draining/spinning. Upon further inspection, I placed the unit in diagnostics and it showed error code F9E2. I cleared the code and continued with testing. Unit operated as designed until it began to drain and the pump sounded as if it were struggling. I advised the customer of my findings and am ordering the drain pump and will return with the gearcase and clutch. No water leaks observed during service.; ordrng 1 W10876600 (drain pump)"
Near Austin, TX 78731
Paul
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDTE204EPA4 Arrived onsite for the dishwasher with some of the buttons not responding. I found the control panel not functioning correctly. I replaced the control panel and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78733
Paul
Job Details: 04/18/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived onsite to replace the previous diagnosed parts. I replaced the LR orifice holder and tested the unit. The unit is working as designed. There were no gas leaks present at the time of service. Call complete.
Near Belton, TX 76513
Arthur B.
Job Details: 04/18/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived onsite for customer complaint of ice machine making thin ice. Upon inspection, found compressor knocking and hot causing cabinet to melt ice. Unit will need new compressor,evaporator. R/S for Tuesday 4/23. Unit turned off at this time. All water connections were dry at time of service.; ordrng 1 CNOTE (3HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10843121 (filter dryer NON UV) and 1 WPW10605286 (compressor)"
Near Taylor, TX 76574
Andy
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and found all operations are normal. No water leaks present at time of service.
Near Wimberley, TX 78676
Robert
Job Details: 04/18/2019
DRYER ELECTROLUX EIMED55IIW2 Arrived on job for error code. Found code is for heater. Check heater and found broken support of middle element. Replaced heater and test
Near Round Rock, TX 78665
Tyler B.
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived back on site for unit loud in spin. Removed motor and replaced, tested unit and now spins as designed. No leaks on site"
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/18/2019
DRYER GE DCVH680EJ1WW Arrived on site for one of the heat shield screws are coming loose. I have a Denteley did not get one of the screws completely tightened yesterday. All three are now bound extremely tight to the rear bearing in the dryer is working properly. No charges this is a callback from yesterday.
Near Leander, TX 78641
Lou
Job Details: 04/18/2019
COOKTOP WHIRLPOOL WCG97US6HS00 "arrived on site to inspect cooktop flames. Upon further inspection, I turned the burners on and found that the right front burner flames would go out on high setting, but would come back on towards the medium setting. The other burners flames would not adjust from high to low. I checked the regulator and the diaphragm was tight as not functioning properly. I replaced the regulator and checked all gas line connections with liquid leak detector and all were good. Tested the unit and it operated as designed. The flames were continuously blue and torchlike due to the unit being connected to propane. No gas leaks detected during service, job completed."
Near Austin, TX 78704
Wesley
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and found unit operating as designed. Found gasket torn on right side ff door. Replaced gasket. All checks good.
Near Austin, TX 78758
Tyler B.
Job Details: 04/18/2019
DRYER WHIRLPOOL WED560LHW0 "Arrived on site for loud unit, found blower housing buzzing, added pads to stop buzzing and tested good"
Near Florence, TX 76527
Al
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDPE234GBS0 Arrived to inspect dishwasher not working. Confirmed the complaint and service tested the unit and motor never moved the spray arms.Removed and replaced the pump and motor. Reassembled the unit and unit tested as designed.Customer satisfied JOB COMPLETE
Near Buda, TX 78610
Leonardo
Job Details: 04/18/2019
DISHWASHER MAYTAG MDB4949SDE3 Arrived on site to test unit for unit stopping on its own. Tried to test unit and unit had no power. Test units power at junction box and found black wire was loose not allowing power to unit. Secured black wires test unit and unit test good job complete.
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived onsite for customer complaint of RC wall lights and RF LED light not illuminating. Inspected LED module in RF section and found LED faulty.W11205083 (LED Module) Removed and replaced module. Reassembled and tested. All lint illuminate as intended. No other issues found. All water connections were dry at time of service."
Near , TX 78754
Joseph C.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker faulty. Removed and replaced ice maker. Manually filled ice maker. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78681
Lou
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "arrived on site to inspect refrigerator ice maker. Upon further inspection, using my jumper wire, I jumped terminals T to H and the ice maker did not harvest, but I jumped terminals L to V and it dispensed water into the tray. I removed and replaced the ice maker and tested and nothing. I unplugged the unit and plugged it back in after 30 seconds. As soon as I plugged it in, the water dispensed into the tray and the IM began to harvest. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for customer complaint of unit leaking, found unit was not draining properly during defrost.
Near Austin, TX 78732
Paul
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL KSSC48QMS00 "Arrived onsite for the refrigerator with a no cool condition. I found the drain pan heater corroded and leaking refrigerant causing the no cool condition. The sealed system components will need to be replaced to complete service. Ordering WP2316878 HEATER-PAN, WP2306094 EVAPORATOR, W10841139 COMPRESSOR, 876765 TUBE-KIT, W10508992 EXCHANGER, WPW10143759 DRIER-UV, & TJ90SF8404 ACCESS FITTING.; ordrng 1 876765 (TUBE-KIT) and 1 C-NOTES (ORDERING 2 HOUR JOB & 2X LABOR. THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W10508992 (EXCHANGER) and 1 W10841139 (COMPRESSOR) and 1 WP2306094 (EVAPORATOR) and 1 WP2316878 (HEATER-PAN) and 1 WPW10143759 (DRIER-UV)"
Near Kingsland, TX 78639
Cliff
Job Details: 04/18/2019
WASHER AMANA NTW4516FW3 Arrived on site to diagnose a washing machine that is not going into spin cycle. Tested unit and found capacitor out of range. Replaced capacitor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/18/2019
WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose a washer that is not cleaning properly. Found all is working properly at this time. Unit hasn’t been maintained over time causing buildup of soap and soil in unit. Advised homeowner on best maintenance procedures for the unit. No repairs are needed and no leaks are needed at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 04/18/2019
DISHWASHER KENMORE 665.1322314 Arrived on site for dishwasher leaking. Customer stated that they had removed calcium deposits from unit and has not leaked since but wanted to get unit inspected. Performed diagnostics mode and monitored cycle. Found unit leaking from inverter motor. . Schedule return for Monday the 22nd. Customer requested same tech to return. Paid $140.71 towards repair. ; ordrng 1 SEENOTE (REQ SAME TECH) and 1 W10537869 (motor)
Near Georgetown, TX 78633
James
Job Details: 04/18/2019
WASHER MAYTAG MVWB765FW1 Arrived on site and tested operation. I found the unit making a chattering noise when in agitation. I found evidence of the slider skipping off of the rotor. Installed new clutch and tested. I found the unit now making a squeaking noise and grinding noise. Unit will need gearcase and rotor to repair. ; ordrng 1 W10754161 (motor rotor)
Near Austin, TX 78723
Joseph C.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for “leaking water” complaint. Inspected unit and found inlet valve with bad solenoid and overfilling icemaker. Removed and replaced inlet valve. Unit checks good. No leaks detected, at time of service."
Near Austin, TX 78757
Tyler B.
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for inverter install, replaced inverter unit than started running, advised Cust 4hrs for cooling and 24-48hrs for ice no leaks on site"
Near Austin, TX 78741
Scott
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Arrived on site for ticking noise . Found control/ diffuser was clicking and getting hung up. No ice or condensation . Replace part and all is quiet . Called tech line to document No water leaks detected at time of service . Job complete .
Near Burnet, TX 78611
Cliff
Job Details: 04/18/2019
WASHER GE GTW330ASKWW Arrived on site to diagnose a washing machine that is not spinning. Tested unit and found wiring connections for motor were not seated properly from factory. Rewired unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near San Marcos, TX 78666
Kevin
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KBLC36FTS08 "Home does not have a number at the front of the driveway. Took a picture of boulders as a reference point, Look at pictures. Arrived on site and found both freezer and fresh food are 75° fans are operating properly removed top cover and found condenser fan is running and compressor is running and is warm to the touch. Spoke with CS there is likely a refrigerant leak and he recommended ordering Pan heater, compressor, evaporator, access stub, and UV filter. no water leaks from connections at time of service.; ordrng 1 8201675 (compressor) and 1 SEALED (SYSTEM ) and 1 SF8404 (STUB) and 1 W10890886 (heater-pan) and 1 WPW10143759 (dryer) and 1 WPW10195923 (evaporator)"
Near Leander, TX 78641
James
Job Details: 04/18/2019
TRASH COMPACTOR KITCHENAID KUCS03FTSS0 Arrived on site and installed new start switch. Tested operation and found unit working properly. Job complete
Near Kyle, TX 78640
Robert
Job Details: 04/18/2019
VENTHOOD UNKNOWN WVU37UC0FS0 Arrived on job for complaints of finish dull. Cleaned surface with brightened. Customer happy with outcome.
Near Lakeway, TX 78734
Paul
Job Details: 04/18/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived onsite for the washer that is not powering on. Mr stated the unit is powering on but will not agitate or spin. I found a terminal damaged at the capacitor. I replaced the terminal and tested the unit. The unit is working as designed. Call complete.
Near Round Rock, TX 78664
Andy
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator leaking water. Upon arrival found scratches on floor. Had customer sign wavier. Tested and inspected unit and found clogged drain tube. Removed drain tube and unclogged. Sealed and reinstalled tube. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78730
Tyler B.
Job Details: 04/18/2019
DRYER WHIRLPOOL WED88HEAW0 "Arrived on site for unit not heating, found cut off blown replaced cut off and tested good, advised customer to get vent cleaned."
Near Hutto, TX 78634
Andy
Job Details: 04/18/2019
DRYER GE GTD65EBSJ3WS Arrived on site for washer not operating. Tested and inspected unit and found failed control. Ordering part and will return Wednesday 4/24/19 due to customer availability.; ordrng 1 WE04X25474 (CONTROL )
Near Bertram, TX 78605
Cliff
Job Details: 04/18/2019
FREEZER GE GFD28GSLDSS Arrived on site to replace three-way coil for refrigerator. Replaced coil and tested unit. Found unusual noise gone at all working properly at this time. No leaks were found at time of service.
Near Lakeway, TX 78734
Paul
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived onsite for the refrigerator with a no ice condition. I found the ice maker in a harvest when I arrived. It completed the harvest and filled with water. I found all of the sealed system components working as designed. I checked the FC temp and found it at 12 degrees when set to 0. I found some ice build up on the evaporator causing air flow issues. I set the defrost cycle to basic per techlines recommendation for the SxS refrigerators. I found the bimetal closed and ran a short forced defrost. I found the heater working as designed. I advised the customer to give the unit about 10 days to see if the ice production would increase and to call us back if it doesn’t. I charged the customer $109.99 + tax. Call complete.
Near New Braunfels, TX 78132
Robert
Job Details: 04/18/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 "Arrived on job for complaints of panel not working. Ran diagnostics and all functions working properly. Also started wash cycle and ran until first drain, working properly. No leaks detected at time of service."
Near , TX 78666
Luis
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL KBSD602ESS01 "Arrived on site for water leaking. Removed kick plate found water on floor,traces water to valve found water leaking from outlet tubing on water valve. Diagnosed fill tube and water dispenser tube not fully inserted to water valve. Installed tubing correctly into water valve tested water dispenser no leaks"
Near Georgetown, TX 78633
Jonathan
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 (JG) Arrived on site to diagnose refrigerator not dispensing ice. Found ice bin not engaging properly to the motor cam due to ice build up preventing bin from sitting properly. Removed ice and verified proper operation. Informed customer of cleaning out ice bin and where it sits at least every two weeks to prevent issue. Verified no water leaks at time of service call.
Near Taylor, TX 76574
Andy
Job Details: 04/18/2019
DRYER AMANA NED4655EW1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78665
Steve C.
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW5840BW0 "Arrived on site for the unit is not working properly. Tested the unit in diagnostic and received error code F7e6 motor fault, and F7e5 shifter fault. Found the acuator will constantly move and unable to find a position. Also the wash plate moves freely when spinning the basket. Unit will need a new wash plate, acuator, motor, and hub. Will need autho and office will need to reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10528947 (drive hub kit) and 1 W10832724 (drive motor) and 1 WPW10006355 (actuator) and 1 WPW10215115 (washplate)"
Near Cedar Park, TX 78613
Lou
Job Details: 04/18/2019
OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven no power. Upon further inspection, I find that the oven was inoperable and the door was locked. Customer advised that she did a self clean and it stopped working. I found that the fuse had gone bad. I removed and replaced the fuse and tested and the unit operated as designed. Job completed."
Near Austin, TX 78745
Scott
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW4955HW0 "Arrived on site for washer not advancing . Ran diagnostics and got long fill and shifter error codes . Replaced cautator and cap. Also found hot water valve failing , hot water would periodically stop working . Documented with tech Sr 7724641960 . Ordering new valve .No water leaks detected at time of service .; ordrng 1 W11210459 (WATER VALVE )"
Near West Lake Hills, TX 78746
Leonardo
Job Details: 04/18/2019
TRASH COMPACTOR GE GCG1580R0SS "Arrived on site to test unit for door not opening. Took unit apart and manually made unit go up. Found soda can jamming the lift, removed soda can test unit and unit going up and down and door opening all the way job complete.
Near Wimberley, TX 78676
Luis
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for cooling issue and ice issue. At time of visit unit made full batch of ice,checked freezer temp reading 25°. Removed deli drawer found small trace of dye on evaporator diagnosed leak in system parts covered labor not covered. Customer unhappy labor is not covered called partner team,partner team will not cover labor since out of warranty. Customer will call in if they want repairs.Labor $549.99"
Near Liberty Hill, TX 78642
James
Job Details: 04/18/2019
COOKTOP JENN-AIR JIC4536XS00 Arrived on site and found unit un responsive and breaker tripped. I found the fuses have failed on modules. Installed new modules and tested operation. Unit working properly. Job complete
Near New Braunfels, TX 78130
Kevin
Job Details: 04/18/2019
COOKTOP KITCHENAID KIRS608BSS1 arrived on site and inspected arrange and found left cooktop user interface is unresponsive. Spoke with tech line and they want user interface control board replaced first. If this does not correct issue module may need to be replaced and then if that still doesn’t correct issue main control board May need to be replaced. ordrng 1 WPW10341840 (cntrl-elec) and 1 WPW10410578 (hotplate) and 1 WPW10686475 (cntrl-elec)
Near Leander, TX 78641
James
Job Details: 04/18/2019
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site and used bubble solution on all connections to cooktop and inside cooktop. Turned gas on and inspected all connections and found no evidence of leak and all connections test good. Job complete
Near Georgetown, TX 78633
James
Job Details: 04/18/2019
DRYER WHIRLPOOL WED5200VQ0 Arrived on site and tested operation. I found no operation from unit. Pulled unit and found timer began to function as well as the dryer. I found the outlet to be at fault as when to cord is moved the voltage will come and go. I also found that the dryer vent hose is pinched against the rear of the unit. Recommended that a licensed electrician make proper repair to dryer outlet and customer can get exhaust vent 90 degree elbows and rigid vent pipe to allow dryer to be pushed back far enough for door to close. Job complete
Near Austin, TX 78704
Wesley
Job Details: 04/18/2019
DISHWASHER WHIRLPOOL WDT730PAHZ Arrived onnsite and found water but no pump operation. Replaced pump and motor. Unit is now operating as designed.
Near New Braunfels, TX 78130
Kevin
Job Details: 04/18/2019
DISHWASHER MAYTAG MDB4949SDH3 "0506 gate, arrived on site and inspected dishwasher and found what customer complaint is that cabinet seal sticks out, The customer believes I have added this on the previous visit. Explained to customer that this is a cosmetic only part, this has been in place since The dishwasher was originally installed In June 2017, I was here previously to correct the leaking door seal. Once cabinet seal was removed entirely per customer request mounting brackets are now visible and customer complained they shouldn’t be there. Explained to customer that this is what keeps the dishwasher from falling forward And are necessary for it to be installed properly. Reported situation to MS."
Near Round Rock, TX 78681
Thomas L.
Job Details: 04/18/2019
DRYER WHIRLPOOL MEDC300BW0 Arrived on site for unit not drying clothes. Tested all three temperature settings and found no problems. Accessed house and dryer vent and both are clean and flowing freely.
Near Austin, TX 78738
Paul
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDTE104ESS4 "Arrived onsite for the dishwasher with performance issues and not cleaning well. I found the hot water wall valve almost turned completely off causing the line to hammer when the machine tried to fill. I found no stored error codes in the machine and the filters were clean. I opened the valve all the way and retested the machine in the diagnostics cycle. The unit completed the cycle but the wash arms are not spinning properly because they are full of debris. I went over with ms to make sure the filters are installed correctly. Need to replace all of the wash arms to complete service. Ordering W11101428 ARM-SPRAY, WPW10327455 ARM-SPRAY, WP3400918 RETAINER, & WPW10448645 ARM-SPRAY. ordrng 1 W11101428 (ARM-SPRAY) and 1 WP3400918 (RETAINER) and 1 WPW10327455 (ARM-SPRAY) and 1 WPW10448645 (ARM-SPRAY)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 04/18/2019
WASHER WHIRLPOOL WFW92HEFW "Arrived on site for unit not filling. Ran diag and found f8e1 water error, replaced valves and water level switch and tested good, no leaks on site"
Near Buda, TX 78610
Leonardo
Job Details: 04/18/2019
OVEN WHIRLPOOL WEG730H0DS0 Arrived on site to test unit for bake not staying on. Test unit and found bake igniting but ignitor not sensing flame. Replaced ignitor . Treat unit by heating to 350 and unit test good job complete no leaks present at this time
Near Hutto, TX 78634
Andy
Job Details: 04/18/2019
MICROWAVE WHIRLPOOL WMH73521CS5 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near New Braunfels, TX 78132
Robert
Job Details: 04/18/2019
COOKTOP WHIRLPOOL WCG51US6DS00 Arrived on job to replace valves. After replacement test operation all burners working the same. Called TEC line and they said the btu are changing but no visible changes engineers note attached to file.
Near Austin, TX 78747
Brandon
Job Details: 04/18/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of unit not starting, found faulty lid latch, I replaced latch, unit tested good.
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/18/2019
COOKTOP WHIRLPOOL GLS3665RS01 "Arrived onsite for customer complaint of gas cooktop RF burner not igniting and all others clicking when lit. Found spark igniter and spark modules faulty. Customer advised she spilled vinegar water when boiling. P&L are as follows; Removed and replaced RF,Center and LF work modules. Removed and replaced RF igniter. Reassembled and tested. RF,Center and LF burners ignite as intended. Will need to order LR/RR spark modules to complete repair. No other issues found. No gas leaks detected at time of service.; ordrng 1 CNOTE (ABO REQUEST ) and 2 WP8190929 (module-spk)s"
Near Belton, TX 76513
Arthur B.
Job Details: 04/18/2019
ICE MACHINE WHIRLPOOL GI15NDXZS2 Arrived onsite for customer complaint of water filter not coming out of ice machine. Was able to remove water filter. Installed customer provided water filter. No other issues found. Charged labor $129.99 plus taxes. All water connections were dry at time of service.
Near Austin, TX 78717
Lou
Job Details: 04/18/2019
WASHER WHIRLPOOL GHW9150PW0 "arrived on site to inspect washer error code. Upon further inspection, turned the unit on and after pressing start, the unit showed Fdl error code after several attempts at locking the door. I unplugged the unit and tested the door latch ad found it open.I removed and replaced the latch and tested and it operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Jonathan
Job Details: 04/18/2019
ICE MACHINE KITCHENAID KUID508ESS1 "(JG) Arrived on site to diagnose ice machine not making ice. Ran diagnostics and verified no water during fill. Verified faulty water valve, all other tests checked out fine. Customer is on a ro water system and informed them that water filter not needed and will decrease water pressure. Replaced water valve, verified proper operations and verified no water leaks at time of service call."
Near Georgetown, TX 78633
Al
Job Details: 04/18/2019
COOKTOP WHIRLPOOL JGCP436WP02 "Arrived to inspect front left gas burner with no SIMMER setting. Front left, back center and Front right are all SIMMER BURNERS.BACK left, center front and back right burner are all regular burners.Ordered front and back left knobs..; ordrng 1 W10145454 (BACK LEFT KNOB-SINGLE STAINLESS ) and 1 W10145568 (FRONT LEFT DUAL KNOB STAINLESS )"
Near Austin, TX 78723
Joseph C.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker with a piece of ice stuck in it, preventing harvest. Cleared ice and tried to cycle harvest, again. No water would present itself. Removed and replaced inlet valve. Water barely coming out, now. Pulled water filter and flow was back to normal.. No leaks detected, at time of service."
Near Austin, TX 78728
Steve C.
Job Details: 04/18/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for the unit is not working. Tested the unit and found the unit will display error code F8e0 cooling fan. Found the blower will not turn on. The unit will need a new blower fan and will need to order the control board if needed. ; ordrng 1 W11248652 (BLOWER) and 1 W11261167 (CONTROL)
Near Austin, TX 78704
Leonardo
Job Details: 04/18/2019
DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to test unit for unit getting water in unit when draining. Test unit and found bad fill vale. Replaced valve test unit and unit not filling while draining test unit and replaced sump and motor due to water not spraying. No leaks present unit working as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "arrived on site to inspect refrigerator door switch not functioning. Upon further inspection, I opened t(e door and found that the the left side door switch did not work as when the door was open end t(e lights did not come on. Also found that the ice dispenser motor was not working. When I removed the switch, I found that one of the connectors was damaged and not connected correctly. I replaced the switch ad tested and the lights came on and the dispenser motor came on. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Luis
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no cool. Removed compressor cover found 3 way valve not connected,slight hissing noise from compressor compartment. Installed 3 way valve harness,powered unit on hissing noise from cap tube,found uv dye on cap tube called tech support. Per tech support customer needs to contact whirlpool customer service file#7724646756"
Near Round Rock, TX 78681
Steve C.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived on site for the units is not freezing your cooling. Found excessive ice build up on the freezer evaporator. Tested the unit in diagnostics and found the heater is working properly. Found the unit will not go into defrost. Will need to order the control and advise customer to have the unit turned off the day prior of the repair.; ordrng 1 W11203924 (CONTROL)
Near Austin, TX 78751
Scott
Job Details: 04/18/2019
DISHWASHER IKEA IUD8555DX3 "Arrived on site replaced pump and motor . Ran diagnostics , all checked normal . No water leaks detected at time of service . Job complete ."
Near Killeen, TX 76542
Al
Job Details: 04/18/2019
FREEZER GE GFE28HSHSS "Arrived to inspect ice maker not producing. It was discovered the ice maker I previously installed was the ice maker for the upper, not the freezer. I ordered the WR30X28682 and will return 4/24/19 same time to install the correct part.NEEDS MORE WORK.; ordrng 1 WR30X28682 (ICE MAKER FOR FREEZER )"
Near Austin, TX 78747
Brandon
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site for customer complaint of no ice production, found faulty ice maker module, unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/18/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of unit giving error code, found error code was UI board lost communication, I reset unit and cleared error codes, unit tested good."
Near Liberty Hill, TX 78642
James
Job Details: 04/18/2019
OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site and installed new upper blower and console. Tested operation. Unit working properly. Job complete
Near Austin, TX 78741
Scott
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for no cool in fresh food . Customer had already defrosted it out and cracked evap insulation . Ran diagnostics found fresh food thermistor indicating short . Replaced thermistor and insulation . All checked good in diagnostics .
Near New Braunfels, TX 78130
Kevin
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 "Arrived on site and inspected refrigerator and found ice dispenser is not moving. Removed ice bucket and found ice production is good but cubes are frozen together keeping auger from moving. Previous technician has replaced door but did not free auger before transferring it to new door. Ice bin is now clear and will dispense properly. No water leaks from connections at time of service, job complete."
Near Taylor, TX 76574
Jonathan
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW4816FW2 "(JG) Arrived on site to diagnose washer leaking. Verified water leaks from holes on drain hose. Replaced part, secured drain with tie and verified operations. Verified no water leaks at time of service call."
Near Austin, TX 78726
Lou
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KSSC48FMS02 "arrived on site to inspect refrigerator not cooling in FC section. Upon further inspection, I tested temps and my readings were FC=33 degrees & RC=42 degrees. I checked the FC thermistor and it was good. I checked the compressor and it was extremely hot and running and the condenser fan was running. I remember the Evap cover and found a small block of ice around the Evap thermistor. I advised the customer of my findings and advised that a sealed system would be needed. I advised service manager CS of my findings and CS advised that he would contact the customer with a quote.
Near Austin, TX 78703
Wesley
Job Details: 04/18/2019
WASHER MAYTAG MLE2000AYW Arrived on site and found unit operating as designed. Found incoming voltage insufficient due to faulty breaker. Advised customer that electrician would be needed. Charged 129.99 restored function by resetting breaker
Near Austin, TX 78739
Leonardo
Job Details: 04/18/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for gasket coming off. Test unit and found damaged gasket. Replaced gasket test unit and no leaks present at this time. Job complete.
Near Wimberley, TX 78676
Luis
Job Details: 04/18/2019
REFRIGERATOR FRIGIDAIRE FGHF2366PFFA "Arrived on site for no ice. Ran diagnostics icemaker failed harvest test diagnosed failed icemaker found water line frozen,defrosted fill tube line,installed new icemaker. Ran diagnostics icemaker passed harvest ran fill test passed water in icemaker unit working as designed."
Near Austin, TX 78741
Scott
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site for doors not leveled and rubbing on inside divider wall. Shimmed and adjusted hinges and leveling feet . Can’t get it to stop rubbing . Ordering new door . No water leaks detected . Customer is aware of time frame .; ordrng 1 LW11038917 (DOOR FZ BLK SS )
Near Georgetown, TX 78628
Arthur B.
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Arrived onsite for customer complaint of french door refrigerator not cooling either sections. Found control panel not responsive. Removed and replaced rear control. Reassembled and powered unit. Unit came on and began cooling immediately. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 04/18/2019
REFRIGERATOR GE ZFSB23DXCSS Arrived on site to find unit running but showing no cooling at all. The compressor is running but it is generating no cool or heat at all. It appears the inverter is not allowing the compressor to run properly.ordrng 1 WR49X10283 (inverter kit)
Near VLG O THE HLS, TX 78738
Paul
Job Details: 04/18/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived onsite for the microwave with a damaged door. I found a dent on the top left face of the door. I replaced the outer door. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 04/18/2019
OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site for customer complaint of oven not powering on, found blown thermal fuse. I replaced fuse, unit tested good.
Near New Braunfels, TX 78130
Kevin
Job Details: 04/18/2019
OVEN WHIRLPOOL WOD51EC0HS01 arrived on site and found customer was experiencing user interface and responsive and showing that oven was warm for two days. Customer says oven wasn’t actually on just showing it was. Did not find any error codes in the diagnostic cycle. Spoke with tech line and they confirmed oven is operating properly at this time if this were to happen again control panel may need to be replaced.
Near Austin, TX 78738
Brandon
Job Details: 04/18/2019
OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site for customer complaint of oven not powering on, found blown thermal fuse. I replaced fuse, unit tested good.
Near Round Rock, TX 78681
Jonathan
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDFE104DSS2 "Arrived on site for dishwasher not heating. Performed diagnostics mode, error 7-1 heating circuit interrupted. Tested amp draw to heater, found no amps. Gained access to control and tested continuity and found within range. Tested control and found no voltage to element. Removed failed control and installed new. Performed diagnostics mode and tested amp draw, found within range. Tested at end of cycle. Spoke with customer on user care guide and soap. All tested good, no water leaks present.
Near Austin, TX 78727
Tyler B.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL GD25DFXFB01 "Arrive do. Site for unit leaking and not making ice, found valve not opening, and found housing leaking, replaced valve and housing and tested good with no leaks on site Valve -94.76Housing 74.36Labor 169.99"
Near Austin, TX 78751
Joseph C.
Job Details: 04/18/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for “gas leaking from unit” complaint. Inspected unit and found gas leaking from top burner gas manifold valves that had been bent, at some point in the past. Top had been yanked up, bending orifice tubing and some prior disassembly had been performed as some parts and screws were missing and replaced with wood screws.
Near Round Rock, TX 78664
Steve C.
Job Details: 04/18/2019
WASHER MAYTAG MVWB835DW3 Arrived on site for the unit will not turn on. Found 123 V going to the control board and the control panel will not turn on. Replace the control board and the control panel and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Driftwood, TX 78619
Brandon
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer of unit making loud noise, found faulty drain pump, I replaced drain pump unit tested good."
Near Belton, TX 76513
Arthur B.
Job Details: 04/18/2019
OVEN KITCHENAID KOCE507ESS07 "Arrived onsite for customer complaint of wall oven about -50F off temperature. When arrived, found customer has unit preheated to 350F. Found unit was @375F. Uninstalled unit and removed control,panel and sensor. Installed new replacements. Reassembled and tested unit. Unit maintained temperature with +/-15F. No other issues found."
Near Canyon Lake, TX 78133
Luis
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for loud noise and not freezing. Found freezer evaporator incased in ice. Ran diagnostics,unit will enter forced defrost. Diagnosed unit not entering into defrost cycle during normal operation. Defrosted evaporator replaced fan motor that includes thermistor,installed new main control powered unit on checked fan motor unit working correctly"
Near Kyle, TX 78640
Kevin
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW5000DW2 "arrived on site and inspected washer and found error codes for Motor fault, oversuds, attempted to remove basket and wash plate was very difficult. Basket would not unattach and is seized. Will need to bring back gear case, hub, wash plate, and motor. No water leaks from connections at time of service SR7724639742; ordrng 1 KBONLY and 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11239857 (BELT) and 1 W11283592 (MOTOR)"
Near Austin, TX 78726
Lou
Job Details: 04/18/2019
OVEN WHIRLPOOL WOS92EC0AS00 arrived on site to install previously diagnosed and ordered part. I removed and replaced the fuse.
Near Georgetown, TX 78633
Al
Job Details: 04/18/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived to inspect oven with temperature issues. Checked temperature with my temperature sensor. Temperatures were off by approximately 20 degrees. I calibrated and rechecked the temperature and unit now operates as designed.JOB COMPLETE
Near , TX 78641
James
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site and found door hitting on left side of tub. Adjusted leveling feet and unit now closes properly. Ran diagnostics and found unit working properly and all water connections dry at time of service. Job complete