Near Copperas Cove, TX 76522
Arthur B.
Job Details: 04/19/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F8E1 (Long Fill). Found cold water not entering unit. Removed and replaced water valve. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Marble Falls, TX 78654
James
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and installed new damper. Tested operation and found damper working properly. Job complete
Near Austin, TX 78753
Joseph C.
Job Details: 04/19/2019
DISHWASHER JENN-AIR JDTSS244GS0 "Arrived on site for “no water entering unit” complaint. Inspected unit and found supply line kinked. Freed kink, in supply line. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Spicewood, TX 78669
Brandon
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS00 "Arrived on site for customer complaint of unit not producing ice, found broken fill tube heater wire, ordering part. ; ordrng 1 W11230096 (FILL TUBE)"
Near Austin, TX 78754
Joseph C.
Job Details: 04/19/2019
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for “getting too hot on handle and glass and melting knobs” complaint. Inspected unit and found damaged knobs and hot handle. Gasket is damaged, as well. Installed door insulation kit and removed and replaced knobs and gasket. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78717
Lou
Job Details: 04/19/2019
WASHER WHIRLPOOL MVWX655DW0 "arrived on site to install previously diagnosed and ordered parts. Previous service call the gearcase and clutch were diagnosed as a failure. The customer agreed to the repair and paid in full. I removed and replaced the gearcase and clutch and calibrated the unit. Tested in diagnostics and the unit operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Jonathan
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDT730PAHW0 "(JG) Arrived on site for inner door panel rusted. Found rust spots on inner door and rinse aid reservoir empty. Replaced inner door panel, ram diagnostics and verified proper operations. Verified no water leaks at time of service call. Informed customer of using rinse aid."
Near Leander, TX 78641
Lou
Job Details: 04/19/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PE4A "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the RC=42 & FC=20. I inspected the evaporator and found a large amount of frost built up on it. I tested the element and it was good. I checked the defrost bimetal and found it open. I removed and replaced the bimetal and sealed the connections at the wire nuts with silicone to prevent any condensation getting into the connections. Tested the unit and it began to cool immediately and the evaporator had a good frost pattern. No water leaks observed during service, job completed."
Near Austin, TX 78758
Tyler B.
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for unit soap dispenser latch broken, replaced dispenser and tested good, no leaks on site"
Near Austin, TX 78703
Wesley
Job Details: 04/19/2019
WARMING DRAWER KITCHENAID UNKNOWN Arrived on site and reinstalled unit. Unit now operating as designed. Advised customer on status
Near Leander, TX 78641
James
Job Details: 04/19/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site to install new motor and push start. While removing rear panel I found the L1 connection on terminal block discolored and insulation has melted. Unit will also need new harness and power cord to repair. Instructed customer that the power cord is not covered under warranty and they would need to provide one at time of repair. Repair will require 2 hours to complete. Customer would prefer we bring a power cord and will pay for cord upon repair; ordrng 1 279320 (terminal block) and 1 UNKNOWN (4’ 4 WIRE CORD) and 1 W10640707 (harns-wire)
Near Austin, TX 78748
Leonardo
Job Details: 04/19/2019
OVEN MAYTAG MGRH865QDS Arrived on site to test unit for bake not working. Test unit and found bad glow ignitor. Replaced ignitor test unit and unit test good heated unit to 350 job complete.
Near Pflugerville, TX 78660
Andy
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for refrigerator making loud noise. Tested and inspected unit and found copper tubing in back of unit rattling. Made adjustments to copper tubing and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
James
Job Details: 04/19/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and installed new drive shaft and ice bin. Tested operation and found unit working properly. Job complete
Near Woodway, TX 76712
Al
Job Details: 04/19/2019
WASHER WHIRLPOOL WTW8500DC4 Arrived on site and customer advised she had an appointment and needed to leave the residence. No work preformed on this date.Customer will call to reschedule with the office.; saved tckt
Near Austin, TX 78731
Paul
Job Details: 04/19/2019
DISHWASHER KITCHENAID KUDP02CRBS2 "Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the control, rinse aid cap, and the wire harness. I ran the diagnostics cycle and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service
Near Austin, TX 78722
Joseph C.
Job Details: 04/19/2019
WASHER AMANA NTW4516FW2 "Arrived on site for “not filling or washing” complaint. Inspected unit and found control not responding. Found cap blown, as well. Removed and replaced control and capacitor. Unit not filling with water. Removed and replaced valve. Unit is performing as designed. Customer only has hot water available. Recommended cold water valve be repaired as soon as possible. No leaks detected, at time of service."
Near Lorena, TX 76655
Al
Job Details: 04/19/2019
WASHER MAYTAG MVWX655DW1 Arrived to inspect washer cleaning performance.Service tested the unit.Removed and replaced the hub.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near New Braunfels, TX 78132
Kevin
Job Details: 04/19/2019
WASHER MAYTAG MVWC565FW1 "arrived on site and inspected washer and found error code for Long fill, oversuds, inspected valve and found cold water connection was not attached properly. After correcting valve is now engaging, but there is no water flow out of cold side. Inspected water hoses and found they are blocked with debris. After clearing water is now able to enter through cold valve. Recommended that customer bypass water softener until it can be fixed/replaced. Washing machine is now operating properly. No water leaks from connections at time of service, job complete."
Near Kyle, TX 78640
Kevin
Job Details: 04/19/2019
DISHWASHER MAYTAG MDB7609AWW2 "Arrived on site and found dishwasher would not begin a cycle, set it into a diagnostic test and it in ran properly but start button would not operate to fast forward. All other buttons are working properly, panel $159.55, harness $113.37, customer does not wish to continue with repair. No leaks detected at time of service, job complete."
Near Austin, TX 78750
Tyler B.
Job Details: 04/19/2019
OVEN WHIRLPOOL WOD51EC0HS00 "Arrived on site for unit remote use not working, and for sometimes bake up upper over will turn on bottom oven, unit will need 2controls, wifi/antenna to complete repair.; ordrng 1 CNOTE (OFFICE RS) and 1 W11248075 (ANT) and 2 W11261167 (CONTROL)s"
Near Georgetown, TX 78628
Jonathan
Job Details: 04/19/2019
OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site for double oven, lower oven over heating. Performed temperature test at 350° on bake mode. Measured cycling temperatures, found average temperature at 365°, calibrated lower oven -15°. Spoke with customer on user care guide. All tested good."
Near Pflugerville, TX 78660
Andy
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site for dishwasher leaking water. Checked for error codes and found none. Tested and inspected unit and found lots of soap suds in unit. Talked to customer and found customer has a water softener and is filling dispenser all the way with soap causing unit to over sud and leak. Instructed customer on use and care of unit and practice for best performance. No water leaks present at time of service.
Near Temple, TX 76502
Arthur B.
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived onsite for customer complaint of dishwasher not filling. Upon inspection, found float stuck in the upward position. Was able to adjust float to allow proper movement. Tested unit. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service."
Near San Marcos, TX 78666
Kevin
Job Details: 04/19/2019
DISHWASHER FRIGIDAIRE TH71616370 "Arrived on site and found standing water in dishwasher, attempted to drain dishwasher and found pump is running but water is not moving. Found sink is backed up and garbage disposal is plugged. Water is siphoning from garbage disposal connection and overfilling dishwasher. Ran garbage disposal and after running it for 30 seconds washer is able to drain but sink is still backed up. Added a high drain loop to dishwasher drain hose. A plumber will be needed to correct draining issue. Recommended that a dishwasher cleaner be used after that has been done to clear out residue in dishwasher. No water leaks from connections at time of service, job complete"
Near Austin, TX 78737
Leonardo
Job Details: 04/19/2019
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to test unit for leaking. Test unit and found unit leaking from drain hose connector. Found unit had the wrong clamp, will need to order new clamp WPW10292152. Rescheduled for Monday 4/22/19; ordrng 1 WPW10292152 (PARTS-MISC)"
Near Austin, TX 78728
Andy
Job Details: 04/19/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for washer spin cycle not working properly. Upon arrival customer informed me that spin cycle is working but will not advance to done and unlock. Checked for error codes and found none. Tested and inspected unit and found failed control and latch. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
James
Job Details: 04/19/2019
WASHER WHIRLPOOL MAH7500AWW Arrived on site and found unit unplugged. Customer stated the panel felt really hot and would not turn on. Inspected control and found the coating on the board had melted off and was in large clumps. Inspected rear of board and found burn marks. Instructed customer that the control is no longer available.
Near Austin, TX 78737
Robert
Job Details: 04/19/2019
DRYER MAYTAG MEDC215EW1 "Arrived on job for complaints of no heat. Voltage test good sensors tested good, element good. Test dryer heating good measuring temperature at exhaust between 90 and 140."
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for customer complaint of no water dispensing, found unit to be working properly at time of service."
Near Austin, TX 78733
Robert
Job Details: 04/19/2019
DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on job for complaints of washer shutting off in middle of cycle. Confirmed shut off and found Control hanging from wires.
Near Georgetown, TX 78628
Jonathan
Job Details: 04/19/2019
OVEN GE C2S950P4M1W2 "(JG) Arrived on site to install part ordered by previous tech. Tested all operations, all tested good. Informed customer to reference user/care guide."
Near Pflugerville, TX 78660
Andy
Job Details: 04/19/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal.
Near Austin, TX 78704
Wesley
Job Details: 04/19/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Arrived on site and found no cool symptom. Repaired lighting issue with simple set up. Found left slide freezer door also will need to be replaced as bearings have failed. Ordering compressor and Evap for repair as there is a sub amp draw on compressor. Returning with slides. Office to reschedule. ; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 W11256565 (EVAP) and 1 WPW10143759 (dryer)
Near , TX 78641
James
Job Details: 04/19/2019
DISHWASHER JENN-AIR JDTSS246GP0 Arrived on site and tested operation. I found fault codes for no water and low water temp as well as failed calibration of owi sensor in memory. Ran hot water at tap to ensure proper results of diagnostics and found no faults at end of cycle. Unit working properly. Job complete
Near Del Valle, TX 78617
Joseph C.
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRT511SZDW00 "Arrived on site for “not cooling” complaint. Per my previous diagnosis, removed and replaced center hinge and washers. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78746
Robert
Job Details: 04/19/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived on job to replace control and sensor. During install found the J19 connector not clipped tight to original control. Replaced control but J19 connection not normal will need harness to complete. ; ordrng 1 W10919932 (HARNESS ) and 1 W11316252 (HARNESS )
Near Leander, TX 78641
James
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on site and found small amount of frost in freezer and customer stated it was worse but has slowly gone away. Inspected door seal and cabinet for air leaks and found none. I found moisture had gotten into light switch causing light not to function. Installed new switch and tested. Unit working properly. Job complete
Near Austin, TX 78753
Andy
Job Details: 04/19/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer not drying properly. Tested and inspected unit. Found unit cycling from 123° to 166° with vent off and no clothes in unit. Tested temperatures with vent on and unit cycled from 126° to 165° Called tech line and spoke with Leon (SR# 772489143) Made aware of issues and what has been done, was instructed that unit is operating properly and to instruct customer on proper use and unit operations. Did as instructed. No repairs are needed at this time."
Near Waco, TX 76705
Al
Job Details: 04/19/2019
OVEN JENN-AIR JJW2827DB02 Arrived to inspect built in double oven. Customer was sent a Control from Whirlpool.Customer stated oven hums while pre heating.I confirmed the complaint but after heating the hum stopped.All functions of the oven checked out ok.Calibration was verified with matching oven temp.Customer still possesses the control Whirlpool sent.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 04/19/2019
FREEZER FRIGIDAIRE FFFH17F4QW1 "Arrived onsite to install new compressor to upright freezer from prior tech’s diagnosis. Removed compressor and installed new dryer,compressor and stub using braising methods. Vacuumed unit to -25psi. Charged unit with 4.2oz of R134a refrigerant. Powered unit. Good frost pattern and air flow coming from evaporator. No other issues found."
Near Austin, TX 78723
Joseph C.
Job Details: 04/19/2019
DRYER AMANA NED4655EW1 Arrived on site for “no power” complaint. Inspected unit and found door switch broken. Ordering new door switch. Return for repairs on Monday 04/22. ; ordrng 1 WPW10237959 (switch-dor)
Near Rogers, TX 76569
Al
Job Details: 04/19/2019
WASHER MAYTAG MVWB765FW2 Arrived to inspect washer making noise. Service tested the unit and discovered the latch was defective. Removed and replaced the latch.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Lakeway, TX 78738
Brandon
Job Details: 04/19/2019
WASHER WHIRLPOOL WFW92HEFC "Arrived on site for customer complaint of noise issue, found loose change and beads in between inner and out tubs. Explained to customer that this is not covered under warranty and we can not gain access between the tubs based on design of the washer. Tub assembly retails for $806.50, that’s more then the washer."
Near Austin, TX 78731
Paul
Job Details: 04/19/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived onsite for the ice machine making a loud noise and not making any ice. I found the unit not filling with water causing the recirculating pump to run dry and make the noise. I found the fill valve defective. I replaced the fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
Lou
Job Details: 04/19/2019
RANGE JENN-AIR JDRP548WP02 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the front middle burner valve and tested. The unit operated as designed but after approximately five seconds, the back three burners began to arc. I removed and replaced the spark module and tested again and again the same results. I retightened all of the orifice holder screws and tested again and same results. I contacted service manager CS due to Techline being closed at this time. CS recommenced ordering all burner heads, caps, and orifice holders for the middle front burner and the back three burners. Therefore, I’m ordering the back three orifice holders, caps, and burner heads and the middle front burner head, orifice holder and cap. Also ordering the switch harness, Ignitor harness and spark module. Also ordering a 2 hour job. Advised customer that the office would call to schedule return service. No gas leaks detected during service.; ordrng 1 CNOTE (AUTHORIZATI
Near Austin, TX 78738
Luis
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to install fill tube heater. Removed damaged fill tube,installed new fill tube ran diagnostics icemaker passed ran fill test passed."
Near Hutto, TX 78634
Jonathan
Job Details: 04/19/2019
DRYER MAYTAG MEDB765FW "Arrived on site for dryer making abnormal noises. Performed diagnostics and tested unit. Found noise coming from cabinet vibration. Raised front feet and added sound pad to cabinet. Tested operation, all tested good. Informed customer of regular venting cleaning and fire hazards."
Near San Marcos, TX 78666
Kevin
Job Details: 04/19/2019
WASHER WHIRLPOOL WTW7300DW0 "Off balance load, overload, long fill, lid lock failure, Communication error between CCU and ACU, attempted to run test 51 and 52 and they would not start. At minimum washer would need lid lock $117.08 labor $229.99, at worse it may also need control board and control panel as well. Customer does not wish to continue with repair. No water leaks from connections at time of service, chop complete"
Near Temple, TX 76502
Arthur B.
Job Details: 04/19/2019
WASHER MAYTAG MVWC465HW1 "Arrived onsite for customer complaint of top load washer making clicking noises in spin cycle. Upon inspection, found coins lodged between washplate and inner basket. Removed all obstructions. Manually spun unit. Unit spins as intended. All water connections were dry at time of service"
Near West Lake Hills, TX 78746
Luis
Job Details: 04/19/2019
REFRIGERATOR JENN-AIR JS42PPDBDA "Arrived on site for refrigerant leak at heat exchanger. Removed heat exchanger and compressor installed new heat exchanger,compressor and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Parts covered under manufacture sealed system warranty
Near Austin, TX 78759
Scott
Job Details: 04/19/2019
OVEN WHIRLPOOL WOS72EC0HS00 Arrived on site replaced console and control . Fixed display and communication errors . Unit is still not heating up found one of the legs is not present . Will need an an electrician . Job complet .
Near Austin, TX 78746
Robert
Job Details: 04/19/2019
DISHWASHER IKEA IUD8500BX1 Arrived on job to replace drain motor. After replacement test operation. No leaks detected at time of service
Near Pflugerville, TX 78660
Wesley
Job Details: 04/19/2019
COOKTOP WHIRLPOOL G7CG3064XS "Arrived on site and found unit had been shut off by atmos for standing left side leak. Replaced manifold and turned back on. Unit is operating as designed. Ms not safely accessible, see pic"
Near Pflugerville, TX 78660
Andy
Job Details: 04/19/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for washer not spinning and bouncing. Upon arrival customer found unit disconnected and in garage due to having a loaner unit in place. Tested and inspected unit as well as possible with unit disconnected. Was able to get power to unit but no water. Checked for error codes and found none. Tested unit and found likely control and actuator issues. ordrng 1 W10625696 (CONTROL ) and 1 W10913953 (ACTUATOR)
Near Cedar Park, TX 78613
Lou
Job Details: 04/19/2019
DISHWASHER KITCHENAID KDPE234GPS0 "arrived on site to inspect dishwasher racks. Upon further inspection, the customer gave me a piece of plastic that had melted on the element that was a part to the unit. When I pulled the upper rack out, I felt it rubbing on the left side. I found that the left side adjuster housing had popped off. I adjusted the housing and tested the rack and it operated as designed. Also, I found that the third rack slide stop had fallen off and was the melted piece. I installed a new stopper from a damaged slide I had in my van stock (W10913628). Tested the rack and it operated as designed. Tested the unit and it operated as designed with no error codes. No water leaks observed during service, job completed."
Near Spicewood, TX 78669
Brandon
Job Details: 04/19/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site for customer complaint of noise issue, found noise during agitation, found stator and rotor rubbing, ordering parts. Need to replace stator, rotor, gearcase, slider and clutch to ensure repair. F7E9 Error code in diagnostic mode. ; ordrng 1 W10447975 (slider) and 1 W10897040 (ROTOR) and 1 W11195971 (STATOR)"
Near Manor, TX 78653
Joseph C.
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site for “dented fresh foods and freezer doors” complaint. Inspected unit and found both doors with dents. Removed and replaced both doors. Made sure door seals were making contact. No leaks detected, at time of service."
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL KUDE70FXPA5 "Arrived on site for unit flashing cancel and beeping, removed door and panel would beep and not beep. Was beeping while buttons was pressed but not working properly, replaced panel and tested all functions working, no leaks on site. Covered under ae warranty"
Near Austin, TX 78730
Paul
Job Details: 04/19/2019
DRYER MAYTAG MED5500FW2 Arrived onsite for the dryer not heating. I checked voltage at the outlet and had 243VAC. I tested voltage at the control and found the heater relay closing. I checked voltage at the element and only had 121VAC from the heater relay. I backed up the circuit to the terminal block and only had 121VAC. I tested the outlet again with the dryer running and found L2 dropping out when under a load. I advised the customer to call an electrician and have the outlet checked because without a load the receptacle shows 243VAC.
Near Lakeway, TX 78738
Luis
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for weak water flow from dispenser. Icemaker working at time of visit. Tested water dispenser weak water flow,per customer never had good water flow. Found inlet tube to filter housing line kinked,repaired kink adjusted filter head tubing. Ran water dispenser good water flow unit working as designed."
Near Austin, TX 78756
Scott
Job Details: 04/19/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for dead washer . Checked voltage to outlet . Was able to get unit into diagnostics mode . Only error code was main control . Replaced control , ran diagnostics all checked normal . No water leaks detected at time of service . Job complete"
Near Austin, TX 78758
Tyler B.
Job Details: 04/19/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site for unit clicking, found latch faulty ,replaced latch and tested good, no leaks on site"
Near Austin, TX 78759
Wesley
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site and found unit door falling due to missing pad. Replaced pads. Unit is now operating properly.
Near Austin, TX 78717
Lou
Job Details: 04/19/2019
FREEZER KITCHENAID KRSC503ESS00 "arrived on site to inspect refrigerator freezing up. Upon further inspection, the customer advised that the refrigerator had a big block of ice at the bottom one the back wall. Customer advised test he used a hair dryer to remove it. I tested temps in the RC=39 & FC=6 degrees. I found a small amount of frost buildup on the RC Evap, but was unable to remove the styrofoam over due to ice sticking to it ad when I went to remove it, the evaporator began to come with it. I pulled the unit from the wall and found that the back wall was beginning to oxidize just under the water lines going into the unit (photo). I advised my service manager CS of the diagnosis and then contacted Techline and spoke to Butch. Butch advised to replace the Evap fan/cover assembly, both thermistors, and the UI. I arrived with all but the UI and I have the high voltage board. I advised Butch of the issue with the oxidation in the back and he advised that it not repairable and due to
Near Round Rock, TX 78664
Andy
Job Details: 04/19/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for washer not locking tested and inspected unit. Found abnormal wear to cam assembly. No water leaks present at time of service.; ordrng 1 W10528947 (HUB) and 1 W10721967 (CAM KIT) and 1 W10913953 (ACTUATOR )
Near Austin, TX 78737
Leonardo
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for units door falling. Test unit and found pads broken. Replaced both pads test unit and unit test good job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 04/19/2019
DRYER GE GTD42EASJ2WW "arrived on site to inspect dryer not heating. Upon further inspection, I found that the wire from the motor to the right side of the element connection was burnt. The connector on the element was melted. I removed and replaced the element and placed another connector on the wire and tested the unit. Unit operated as designed and heated. No lint observed during service, job completed."
Near Kingsland, TX 78639
Cliff
Job Details: 04/19/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site to diagnose a ice machine that has no lights and is not responding to control. Found main control, user interface, and power transformer shorted out. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near New Braunfels, TX 78132
Kevin
Job Details: 04/19/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "The home address has changed with the county but not on GPS. GPS address will get you there, The home is the light blue and limestone one on the corner, uploaded a picture of it. Inspected refrigerator and found fresh food evaporator is completely frosted over. Entire fridge raider will need to be defrosted for 36 hours to remove ice. Customer has read and signed defrost refrigerator waiver.
Near Austin, TX 78702
Wesley
Job Details: 04/19/2019
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site and installed burner cap and burner head. Unit is now igniting properly. All checks good.
Near Waco, TX 76710
Al
Job Details: 04/19/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived to inspect washer making loud thumping noise.Took top portion of machine off, checked all suspension rods and tub ring.All were intact and operational.Reassembled, Calibrated the unit.JOB COMPLETE."
Near Spicewood, TX 78669
Luis
Job Details: 04/19/2019
REFRIGERATOR KITCHENAID KSSC48FKS00 Arrived on site for control issue. Power cycled unit found control shutting on and off diagnosed faulty control will need updated control. Installed updated control kit w10823805. Powered unit on unit ran through diagnostics passed unit powered on and started cooling.
Near Austin, TX 78736
Robert
Job Details: 04/19/2019
WASHER WHIRLPOOL WET4024EW0 Arrived on job for complaints of leaks. Ran test load fill and drain. No leaks detected.
Near Georgetown, TX 78628
Jonathan
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 (JG) Arrived on site for refrigerator freezing items in the ff side and moisture on mullion. Turned on mullions for 100% of the time. Customer had damper completely blocked off causing air flow to get diverted. Informed customer of how to load the fridge and tested proper temps. Verified no water leaks at time of service call.
Near Austin, TX 78744
Scott
Job Details: 04/19/2019
WASHER MAYTAG MHW5630HW0 "Arrived on site ,replaced console and control . Ran diagnostics got pressure switch out of range checked hose no kinks . Ordering wl switch ,hose . Please call to set return visit . Nomwater leaks detected at time of service . ; ordrng 1 W11314654 and 1 W11314654 (HOSE )"
Near Georgetown, TX 78628
Jonathan
Job Details: 04/19/2019
COMPACTOR KITCHENAID KTTS505EPA0 Arrived on site to install previous diagnosed part. Gained access to motor and found bad connection in connector to motor. Corrected connection and tested unit. Found operating as designed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/18/2019
DISHWASHER WHIRLPOOL WDT710PAYM3 This is the second appliance in the home and the customer has requested no service to be done on this unit.
Near New Braunfels, TX 78130
Kevin
Job Details: 04/18/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found connection to element is loose and after correcting it is heating properly but there is no airflow through lint screen. Removed vent hose from the rear of the dryer and air flow has returned. Currently dryer is in a rental home and customer will discuss with management company about cleaning vent before dryer is used again. No lint found in dryer cabinet at time of service, job complete"
Near Taylor, TX 76574
Jonathan
Job Details: 04/18/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to install previous diagnosed pats. Removed unit and installed wrapper. Installed new and installed unit. All tested good.
Near Hutto, TX 78634
Andy
Job Details: 04/18/2019
WASHER GE GTW680BSJ5WS Arrived on site for washer not coming on after bad weather. Upon arrival customer informed me that is not the issue. Tested and inspected unit and found front right suspension out of place. Made adjustments and tested unit. All operations are normal. No water leaks present at time of service.
Near , TX 78633
Al
Job Details: 04/18/2019
VENTHOOD WHIRLPOOL WVU37UC6FS0 Arrived to inspect noise in vent hood. Confirmed the complaint and removed the screws to the motor and several pieces of sheet rock fell from the motor.Reassembled the unit and unit tested as designed.JOB COMPLETE
Near New Braunfels, TX 78132
Robert
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job to replace UI and control. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78731
Tyler B.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS970CIDE01 "Arrived on site for unit not cooling, found EVAP fan not running, removed cover found normal frost pattern, replaced EVAP fan and now running and tested good, no leaks on site"
Near Austin, TX 78703
Wesley
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived onnsite and found failed capacitor preventing proper operation. Ordering new capacitor to repair. ; ordrng 1 W11158831 ( CAPACITOR )
Near Austin, TX 78728
Steve C.
Job Details: 04/18/2019
OVEN WHIRLPOOL WFC310S0ES3 "Arrived on site for the unit is not heating. Tested the unit and the unit cooktop works but the oven will not get hot. There’s 245 volts to the terminal block. All elements and fuse check good. Unit also has error code f5e1 and the light will not turn on. Unit will need a new control, light bulb, and latch assembly.; ordrng 1 W11122536 (cntrl-elec) and 1 WPW10107820 (latch-door) and 1 WPW10571723 (bulb-light)"
Near Austin, TX 78756
Steve C.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRB119WFBM00 "Arrived on site to replace the compressor, uv drier, and access valve due to unit not freezing or cooling. Replaced all parts and added 4.25 oz of refrigerant. Unit works properly and all water connections were dry at the time of service."
Near Taylor, TX 76574
Andy
Job Details: 04/18/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer making loud noise. Tested and inspected unit and found vent housing rubbing on frame. Made adjustments and added padding. Tested unit and all operations are normal.
Near Martindale, TX 78655
Robert
Job Details: 04/18/2019
MICROWAVE KITCHENAID KMBD104GSS00 Arrived on job to replace control. After replacement no change order relay board ; ordrng 1 W11201146 (POWER RELAY )
Near Kyle, TX 78640
Robert
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on job for complaints of shaking. Ran diagnostics and calibration. Ran un balance load and washer not walking.
Near Georgetown, TX 78628
Andy
Job Details: 04/18/2019
UNKNOWN NOT AVAILABLE n/a Arrived on site for oil change. Oil has been changed with full synthetic. Total after tax $84.45 paid in full on company CC.
Near New Braunfels, TX 78130
Kevin
Job Details: 04/18/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site and inspected washer and found soap dispenser is not properly engaged in tray, disassembled it and after reconnecting it will now operate properly. Ran a test cycle and a calibration and washer is now operating correctly. No water leaks from connections at time of service, job complete"
Near Driftwood, TX 78619
Brandon
Job Details: 04/18/2019
WASHER MAYTAG MVWX700XL2 "Arrived on site for customer complaint of unit making noise and not spinning, found gearcase needs replacing, quoted customer for repair, customer is going to buy a new washer. Collected service fee on cc"
Near Pflugerville, TX 78660
Joseph C.
Job Details: 04/18/2019
WASHER MAYTAG MVWB765FC3 Arrived on site for “knocking/thumping sounds” complaint. Inspected unit and found suspension(rr)loose. Reinstalled suspension and calibrated unit. Unit is performing as designed. No leaks detected at time of service.
Near Killeen, TX 76549
Al
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 "Arrived to location spoke with customer who advised he canceled his service call on 4/16/19. Refused service. Called office spoke with Susan to advise her of call outcome. No work preformed, no fee collected.JOB COMPLETE"
Near Killeen, TX 76549
Al
Job Details: 04/18/2019
DRYER WHIRLPOOL WED70HEBW Arrived to inspect lint trap not seating into the slot. Confirmed the complaint and removed and replaced the housing and lint screen.Reassembled the unit and unit tested as designed
Near Austin, TX 78745
Scott
Job Details: 04/18/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for washer making noise during spin . Found oil leaking from gear case . Replaced gearcase . Calibrated and Tested unit , all checke normal . No water leaks detected at time of service . Job complete .
Near Round Rock, TX 78665
Wesley
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and found freezer Evap heater circuit open. Corrected wiring on right side. Forced a defrost and set to 8 hr cycle. Unit is now operating as designed. Advised customer on use and care.
Near Georgetown, TX 78628
Thomas L.
Job Details: 04/18/2019
COOKTOP WHIRLPOOL JED8230ADB16 Arrived on site for right rear burner only working on high. You will need a new right rear burner switch. Due to holidays coming up the customer needs a later date of 26 April.; ordrng 1 WPW10391800 (switch-inf)
Near Marble Falls, TX 78654
Cliff
Job Details: 04/18/2019
DRYER ELECTROLUX EIMED55IMB0 Arrived on site to install control board customer provided for dryer. Installed new control and found control board homeowner was provided was defective and prevented unit from turning on at all. Homeowner will decide how to proceed from here as parts were defective.