Near Temple, TX 76504
Arthur B.
Job Details: 04/17/2019
DRYER AMANA NED4655EW1 Arrived onsite for dealer complaint of dryer not heating. Tested unit and found dryer does heat as intended. All checks ok. No other issues found.
Near Waco, TX 76704
Arthur B.
Job Details: 04/17/2019
WASHER MAYTAG MVWX655DW0 "Arrived onsite for customer complaint of washer just humming and not completing cycles. Ran diagnostics and found error code F9E1 (Long Drain). Upon inspection, found drain tubing in house sealed up. Removed setup to allow air flow to drain. Found drain will back water up and over flow. Advised to have house plumbing checked for clogging. All water connections were dry at time of time."
Near Salado, TX 76571
Steve C.
Job Details: 04/17/2019
WASHER MAYTAG MVWB865GW Arrived on site for the unit is making noise. Customer advise that when the unit is spinning it makes a clanking noise. Removed the agitator and found pins stuck on the inner tub. Removed the pins and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78726
Paul
Job Details: 04/17/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived onsite for the refrigerator with doors that are misaligned. With the leveling feet down the doors are even at the top. Unless the floor is uneven at the customers home there is no reason the doors should be uneven. Call complete. Authorization Number MJTH500PPL1.
Near Austin, TX 78701
Wesley
Job Details: 04/17/2019
WASHER WHIRLPOOL WFW72HEDW0 Arrived on site and found unit with complaint of not draining. Reset unit and found no errors and all operating as designed. Ad used management.
Near Lakeway, TX 78734
Brandon
Job Details: 04/17/2019
DRYER WHIRLPOOL WED8500DC3 "Arrived on site for customer complaint of unit having burning rubber smell. I replaced repair kit, unit tested good."
Near Austin, TX 78738
Brandon
Job Details: 04/17/2019
DRYER WHIRLPOOL MGDB835DC4 "Arrived on site to replace lp conversion kit, after I replaced, unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/17/2019
WASHER GE GUD24ESSMWW "Arrived on site to replace lid lock, after replacing, unit tested good."
Near Bastrop, TX 78602
Scott
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived on site for dishwasher not draining . Found tub full of water . Forced drain cycle , motor would hum but not drain . Removed drain motor and found a shard of glass had stuck and worn blades down. Replaced drain motor ,ran diagnostics cycle and all checked normal . No water leaks detected at time of service ."
Near Bastrop, TX 78602
Scott
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for clothes wet after wash . Ran diagnostics got 7-1 , 7-6 , 7-7 codes .replaced motor ran calibration and test cycle . All checked normal . Also manually ran agitate and spin cycles as well as fill and drain cycles . All checked normal . No water leaks detected at time of service . Job complete ."
Near Seguin, TX 78155
Kevin
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL MFT2776DEM02 "Arrived on site and inspected refrigerator and found ice build up on fresh food evaporator. Spoke with tech line and they said that since thermistor harness was already replaced they recommended replacing Seal around evap cover itself, no water leaks from connections at time of service. Refrigerator was put into review status if parts still need to be ordered office will be contacted. mjuyp00fl1"
Near Austin, TX 78757
Cliff
Job Details: 04/17/2019
OVEN AMANA AGR5330BAS3 Arrived on site to replace oven sensor and lightbulb for range. Replaced both parts and found main control board also shorted out. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78759
Cliff
Job Details: 04/17/2019
OVEN WHIRLPOOL mer6770aaw Arrived on site to diagnose an oven that is throwing error codes and not operating. Tested unit and found control that was just replaced the shorted out. Replaced control under warranty from Appliance Express tested unit and found all is functioning properly at this time.
Near Spicewood, TX 78669
Paul
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW8500DC2 Arrived onsite for the washer that was displaying an F6E2 error and it was unplugged to power cycle it and after powering it back up its completely dead. I checked the harness from the main control to the console and it was good. I had 5VDC from the control at the console and the console was not responding. I replaced the console and tested the unit. The unit is working as designed. Call complete.
Near Temple, TX 76502
Al
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived to inspect refrigerator not cooling. Unplugged and plugged it back in and heard the evaporator motor come on. Heard the compressor come on and turn off after 5 seconds. Removed and replaced the start device. Plugged in the unit and compressor came on and stayed on. Reassembled the unit and unit began cooling. All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78704
Wesley
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL TS22AFXK005 Arrived on site and installed icemaker as diagnosed.
Near Austin, TX 78703
Luis
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for moisture in fresh food. Found moisture between adapter and icemaker housing. Called tech support tech support advised condensation is due to environmental condition but did recommend added perpagum to gap. Installed sealer to gap
Near Round Rock, TX 78665
Thomas L.
Job Details: 04/17/2019
DRYER WHIRLPOOL WED8000DW3 Arrived on site for noisy operation. Found idler pulley binding and causing abnormal noise. Replaced and cleaned inside dryer. Dryer is clean. Customer needs to inspect home venting.
Near Waco, TX 76704
Arthur B.
Job Details: 04/17/2019
DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer cord not connecting to terminal block. Found screw on terminal block broke. Removed and replaced terminal block. Reassembled and tested. Dryer now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Elgin, TX 78621
Andy
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found unit detecting ice bucket fill. Called tech line and spoke with Joel (SR # 7724636605) Was instructed to check ice sensor arm. Checked and found ice buildup blocking arm. Was instructed to remove ice buildup and test again. Did as instructed and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78665
Cliff
Job Details: 04/17/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found motor out of position causing blower wheel to rub on housing. Reset motor to proper position and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78717
Lou
Job Details: 04/17/2019
DRYER MAYTAG MEDB835DW4 "arrived on site to inspect dryer door catch. Upon further inspection, I found that the door strike was broken and stuck in the catch. I removed the broken strike piece from the catch and replaced the strike with a part from my service van W11163826. Tested the unit and found that the drum did not rotate. Lifted the top panel and found that the belt is not fully attached on the tension pulley. Reattached the belts and tested again and the unit operated as designed. No lint observed during service, job completed."
Near Austin, TX 78749
Robert
Job Details: 04/17/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of not heating. Found temperature low from bad thermostat. Replaced thermostat and test. Temperature now good but vent not working properly will need to have it cleaned.
Near Waco, TX 76708
Arthur B.
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived onsite for customer complaint of 5 door refrigerator not cooling both section. When arrived, found all light illuminated but not compressor. Powered cycled unit. Compressor and fan came on as intended. Unit began cooling immediately. No other issues found. All water connections were dry at time of service."
Near Round Rock, TX 78681
Jonathan
Job Details: 04/17/2019
OVEN WHIRLPOOL WOD93EC0AS05 Arrived on site for oven not heating up to temperature. Performed temperature test on top oven at 350°. found average temperature at 351°. Performed temperature test on bottom oven at 350°. Found average temperature at 352°. All tested good.
Near Seguin, TX 78155
Kevin
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL MDB4949SHZ0 Arrived on site and inspected dishwasher and found drain pump is disconnected. Replaced drain pump and after reassembling dishwasher is now operating properly. No water leaks from connections at time of service MS see sticky note
Near New Braunfels, TX 78130
Kevin
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03 "arrived on site and inspected refrigerator and found there is no voltage being sent to water valves. Ran test 57 and a test 45 icemaker will cycle but will not fill with water. Water dispenser will not give any water either. Spoke with tech client, they recommended checking for power at P3 on the control board. There is no voltage being sent to the valves, they recommended replacing user interface and high-voltage control at the same time. After replacing water will now dispense and test 45 fills icemaker. No water leaks from connections at time of service SR7724631441"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/17/2019
WASHER ADMIRAL ATW4675YQ1 "Arrived on site for washer making loud noises durning spin and tub uneven. Inspected unit and found back left suspension not in place. Corrected suspension and inspected. Performed diagnostics mode. Tested unit for error codes, none found. Ran automatic spin and installed gearcase, no issues found with gearcase. Ran automatic test cycle. Ran unit in normal operation on high spin. Spoke with customer and found failure happen when trying to wash a rug. All tested good, no water leaks present."
Near Copperas Cove, TX 76522
Al
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW8500DC5 Arrived to inspect F9E2 Error.Confirmed the complaint and removed and replaced the drain pump. Reassembled and tested the unit unit tested as designed All water lines were dry at the time of service.JOB COMPLETE.
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/17/2019
DRYER GE DCVH680EJ1WW Arrived on site for loose heat deflector. Reinstall loose deflector.venting is clean. Customer recently cleaned house venting.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/17/2019
OVEN WHIRLPOOL WOS51ECOAS03 "Arrived on site for customer complaint of unit needing calibration after house inspection. I found unit was off by 25 degrees, I calibrated unit, tested good. Collected payment on cc"
Near Canyon Lake, TX 78132
Kevin
Job Details: 04/17/2019
VENTHOOD UNKNOWN UXT4230ADS2 Arrived on site and inspected vent hood and found motor mount was not tightened and it has dropped down and is making contact with screen filter not allowing blades to turn. Replaced motor fan and switch and Tightened mounting bolts and fan now has enough clearance and is spinning properly. Job complete
Near New Braunfels, TX 78130
Kevin
Job Details: 04/17/2019
ICE MACHINE KITCHENAID KUID508HPS00 "Arrived on site and found lower panel is not secured properly, reattached panel properly and it is now correct. No water leaks from connections at time of service, job complete"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/17/2019
DRYER WHIRLPOOL MEDE400XR0 "Arrived on site for dryer added time on sensor dry. Performed temperature test, found no air flow. Inspected vent on outside of home and found clogged with lint (see SD-QuickPic ). Spoke with customer on air flow and getting vent cleaned. All else checks good."
Near Pflugerville, TX 78660
Andy
Job Details: 04/17/2019
DRYER MAYTAG MEDC215EW1 Arrived on site for dryer with burning smell. Tested and inspected unit and found lent buildup in unit. Checked heating element and element is good. Unit cycles properly. Found vent duct from unit to wall clogged and partly crushed and well as vent in wall clogged. Also found rollers not rolling smoothly. Cleaned lent. Removed and replaced repair kit. Left vent and plug disconnected and advised customer not to use unit until vent is replaced and house vent is properly cleaned. No other repairs are needed at this time.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/17/2019
DRYER WHIRLPOOL WED5000DW "Arrived on site for dryer having long dry times and dryer tearing clothes. Inspected unit and found vent crushed (see SD-QUICKPIC). Removed vent and performed temperature test, found temperature within range. Disassembled unit and t and installed drum. Found nothing abnormal to cause tears in clothes. Spoke with customer on air flow. All tested good."
Near Round Rock, TX 78681
Thomas L.
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site for no operation. Tested unit and found it was in operable. Checked farther to find there was no power to the product. Turn the power switch to the on position and the unit now operates with no water leaks.
Near Austin, TX 78702
Wesley
Job Details: 04/17/2019
WASHER AMANA NTW4516FW2 Arrived onnsite and found valve leaking while washer in standby. Ordering inlet valve to repair. ; ordrng 1 W11210463 (VALVE)
Near Round Rock, TX 78665
Andy
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site for dishwasher door not closing correctly. Tested and inspected unit and found bent strike. Removed strike and made adjustments. Reinstalled and tested unit. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78717
Lou
Job Details: 04/17/2019
DRYER WHIRLPOOL WED7300DW1 "arrived on site to inspect dryer with no functions. Upon further inspection, I found that the unit had power, but when pressing the start button, the unit would not come on. I checked ohms to the fuse, cutoffs and element and found that the fuse was open. I remodeled and replaced the fuse and tested the unit and it operated as designed. No lint observed during service, job completed."
Near Waco, TX 76705
Arthur B.
Job Details: 04/17/2019
WASHER MAYTAG MHW5630HW0 Arrived onsite to install new UI console to front load washer from prior visit’s diagnosis. Removed an replaced console. Reassembled and tested. All function/features work as intended. All water connections were dry at time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for the unit is not working properly. Customer advised that the user interface will not turn on and unable to dispense water or ice. Remove the bottom plate and touch the wire harness under the freezer door and the user interface came on. Found the unit will need a new freezer door Due to the harness wires are broken. Advise customer it will take 4 to 6 weeks to get the freezer door. Office will need to reschedule a customer.; ordrng 1 LW10755706 (dor-fip SS)
Near Marble Falls, TX 78654
James
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and tested operation. I found very little water coming through dispenser and very small ice cubes. Removed filter and found water flowing properly. Instructed customer that their filter may be bad and that the filter head may be as well. Customer has whole home filter and doesn’t see needing the additional filter if it’s causing the issue. Instructed customer that the UI would constantly display replace filter indicator with filter removed but that the unit would function as normal. Job complete.
Near Austin, TX 78731
Luis
Job Details: 04/17/2019
ICE MACHINE KITCHENAID KUIC18PNXS3 Arrived on site for no ice. Unit not powering on removed power cord from drain pump ran power to unit unit powered on diagnosed faulty drain pump.
Near Austin, TX 78745
Robert
Job Details: 04/17/2019
REFRIGERATOR FRIGIDAIRE GLRT216TAW0 Arrived on job for complaints of leaks. Found the drain for defrost blockage. No additional leaks detected.
Near Pflugerville, TX 78660
Andy
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for refrigerator making loud noise. Tested and inspected unit and found copper tubing rattling. Made minor adjustments. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78738
Brandon
Job Details: 04/17/2019
WASHER WHIRLPOOL MVWB835DC4 "Arrived on site for customer complaint of unit making noise and shaking during spin, found faulty gearcase, I replaced gearcase unit tested good."
Near Austin, TX 78735
Robert
Job Details: 04/17/2019
COOKTOP GE JGP989BC1BB Arrived on job for complaints of right front burner error. Found the burner head warping causing flame to burn unclean. Part NLA.
Near Austin, TX 78748
Robert
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL MDB6769PAS3 Arrived on job for complaints of not drying and key pad not responding. Found console some buttons not working and heater open.
Near Kyle, TX 78640
Kevin
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 "Arrived on site and replaced thermostat recommended by LM on previous visit, after replacement refrigerator is now running. Request of the customer continue to monitor it for correct operation. No water leaks from connections at time of service, job complete."
Near Killeen, TX 76542
Al
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived to install previously ordered UI. Removed and replaced the UI. Tightened the right door to customers satisfaction.ALL water lines were dry at the time of service.JOB COMPLETE
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for no cool condition. Found freezer at -1 degrees and fresh food section at 36 degrees. Found ice in ice bin. All operations were normal at this time. All water connections were dry.
Near Austin, TX 78751
Wesley
Job Details: 04/17/2019
OVEN JENN-AIR JJW9830DDP Arrived on site and Found control glitch failure. Ovens still functional. Customer will call back when ready to be without oven function for 10 days. Ch
Near Austin, TX 78729
Cliff
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found freezer temperature set to warmest setting which was causing unit to flood RC with cold air. Adjusted temperature settings and advise customer on air baffle operations. No further repairs are needed and all is working properly at this time.
Near Austin, TX 78731
Cliff
Job Details: 04/17/2019
OVEN KITCHENAID KEBS107DSS8 Arrived on site to replace door glass for oven. Replaced glass and found all is working properly
Near Austin, TX 78728
Andy
Job Details: 04/17/2019
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78757
Cliff
Job Details: 04/17/2019
BUILT IN COFFEE JENN-AIR JBC7624BS00 Arrived on site to diagnose a coffee machine that is not producing coffee. Tested unit and found air in pump line causing pump not operate. Flushed lions and reset pump assembly. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78730
Paul
Job Details: 04/17/2019
ICE MACHINE MAYTAG MIM1555ZRS0 Arrived onsite for the ice machine with a no ice condition. I found the filter not completely locked in causing the reservoir not to fill with water. I screwed the filter in correctly and tested the unit. The unit is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator ice maker leaking water and freezer freezing up. Upon further inspection, I found where water is leaking from the ice dispenser door. When I tested the door, I found that the door is not closing securely and allowing warm air up into the ice bin causing the ice to melt. I found that the ice door is broken and will need to be replaced. I adjusted it to close properly until I can return with a new part. Also found that the ice bin door gasket is badly crimped. Also found a large amount of ice built up in the FC section on the top and right side of the cabinet and all on the drawers. When I removed the crisper drawer bins, I found a huge gap in the top of the FC door gasket. I adjusted the brackets and using my heat gun I reshaped the gasket for a temporary fix. I am ordering an FC door, FC door gasket, ice bin door and ice dispenser door assembly, along with a CNOTE-AUTHO. Office to schedule return service. I a
Near Lago Vista, TX 78645
James
Job Details: 04/17/2019
REFRIGERATOR JENN-AIR JFC2290VEM6 Arrived on site and tested operation. I found very little water from dispenser and ice maker not filling. I found the filter not seated causing water not to flow properly. Corrected filter and tested operation. Unit working properly. Job complete
Near Bastrop, TX 78602
Scott
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW8500DC1 Arrived on site for unit not agitating . Found a bunch of change in between wash plate and basket . Removed change and replaced wash plate found inner teeth starting to wear down . Ran calibration and test wash . All checked normal no water leaks detected at time of service . Job complete.
Near Austin, TX 78731
Luis
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for no ice. Ran diagnostics icemaker not running through a forced cycle checked wires at door good. Replaced icemaker ran new icemaker through a cycle icemaker completed harvest test ran fill test passed. U it working as designed
Near Austin, TX 78745
Robert
Job Details: 04/17/2019
WASHER ROPER RTW4516FW2 Arrived on job for complaints of movement. Found basket out of round causing washer to shake. Calibration had no effect on shaking. Customer needs AM appointment.; ordrng 1 W10554251 (spin basket)
Near Georgetown, TX 78633
Steve C.
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site for the unit will not turn on. Tested the unit and found the display on the unit will not turn on. Found a light switch that controls the on and off for the unit. Turn the switch on and the unit is working properly. All water connections were dry at time of service.
Near Leander, TX 78641
James
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDT710PAYM0 "Arrived on site and tested operation. I found several functions of ui not responding. Inspected ui and found vent has been leaking causing moisture to get into ui housing. I also found the dispenser lid broken and latch missing. Unit will need new vent, vent seal, dispenser and ui to repair tax. Collected diagnosis. Job complete"
Near Austin, TX 78732
Paul
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS586FIEM04 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the controls and the unit is working as designed. Call complete.
Near Lakeway, TX 78734
Paul
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived onsite for the refrigerator that only made a few cubes after the last tech left. I found the ice maker with an E1 error again and the unit not completing a harvest due to no voltage to the ice maker motor. I installed a control kit and tested the unit. The unit ejected the cubes in the mold and worked as designed. Call complete.
Near Austin, TX 78749
Luis
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for loud noise. Diagnosed loud vibration noise from compressor compartment. Removed cover adjusted condenser coils from vibrating,adjusted suction line reinstalled cover loud vibration noise no longer present"
Near Harker Heights, TX 76548
Al
Job Details: 04/17/2019
RANGE WHIRLPOOL WFE505W0HZ1 Arrived to inspect damaged panel. Confirmed the complaint and removed and replaced it.Reassembled and customer satisfied.JOB COMPLETE.
Near Round Rock, TX 78681
Andy
Job Details: 04/17/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer not staying locked and not spinning out. Inspected unit and found broken door lock latch. Ordering part and will return Thursday 4/18/19 no water leaks present at time of service.; ordrng 1 W11316250 (DOOR LOCK) and 2 WP8540282 (SCREW )s
Near New Braunfels, TX 78130
Kevin
Job Details: 04/17/2019
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site and inspected cooktop and found right front burner is not set properly. Disconnected burner head and re-seated it and flame will not start correctly.Job complete
Near Austin, TX 78703
Wesley
Job Details: 04/17/2019
WASHER WHIRLPOOL WFW3090GW Arrived onnsite and found f20 error code. Ordering 2 man to repair stack unit acu and possible heater problem. Returning with heater and UI and ccu. Office to reschedule; ordrng 1 2MAN and 1 W10840664 (timer) and 1 W10847365 (heater) and 1 WFW3090GW (UI)
Near Georgetown, TX 78628
Steve C.
Job Details: 04/17/2019
RANGE WHIRLPOOL WGG745S0FS02 arrived on site for the unit will not ignite or heat. Tested the unit and found unit will not ignite. Had to bleed out the gas lines for the unit gas lines can flow. Test of the units in the unit ignites and heats properly. No gas leaks present.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site to install previous diagnosed parts. Inspected waive harness from door and found broken (see SD-QuickPic). Will need to replace FC door. Office to schedule appointment for return. Please allow 6 to 8 weeks for return. ; ordrng 1 LW11089000/STAINLESS (FC STAINLESS STEEL DOOR )
Near Lago Vista, TX 78645
James
Job Details: 04/17/2019
REFRIGERATOR MAYTAG MFC2061HEW Arrived on site and tested operation. I found no ice has been produced and no ice in ice maker. Jumped ice maker to test and found the drive motor gear skipping off main gear. Installed new ice maker and tested operation. Unit working properly. Job complete
Near Austin, TX 78748
Luis
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived on site for unit not dispensing ice. Removed bucket found coupling not reaching coupling in ice bucket removed one washer from coupling reinstalled bucket tested ice dispenser unit working as designed.
Near Leander, TX 78641
Lou
Job Details: 04/17/2019
DRYER WHIRLPOOL WED8000DW4 "arrived on site to inspect dryer not operating. Upon further inspection, the customer advised that the unit would start, but then shut down after a few minutes and not come back on. I unplugged the unit and plugged back in and tested. Unit showed error codes F4E3 (no airflow) and F6E3 control communication. I found that the vent tube was too small for this unit and at the end going out of the home, it was not attached to the outgoing tube which could cause it not vent correctly. Also, the vent cover outside was somewhat restricting airflow. Due to what the customer explained that she saw, I removed and replaced the main control and tested. The unit operated as designed. I advised of my repairs and recommended thot they get a new vent hose and change the vent cover outside to allow for more airflow. No lint observed during service, job completed."
Near Elgin, TX 78621
Andy
Job Details: 04/17/2019
WASHER MAYTAG MVWB855DC3 Arrived on site for washer not spinning always. Checked for error codes and found F0-E4 (Spin limited by water temperature) And F0-E3 (Overload) inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. Also instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78749
Luis
Job Details: 04/17/2019
FREEZER FRIGIDAIRE FFH17F4QTA "Arrived on site for cooling issue. Found bottom of freezer incased in ice,possibly drain issue advised customer to defrost freezer to prevent damage while disassembling evaporator compartment. Return date set for Friday; ordrng 1 5304518034 (TIMER)"
Near Round Rock, TX 78681
Thomas L.
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW8540BW1 Arrived on site for washer still leaking water. Placed washer in its normal position and tested and all water connections were dry.
Near Round Rock, TX 78665
Andy
Job Details: 04/17/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven door misaligned. Inspected unit and spoke with customer. Found that top of bottom door is not aligned with bottom of top door (See SD-QUICKPIC) Tested door hinges and door hinge are good. Made minor adjustments to bottom door. All operations are now normal.
Near Marble Falls, TX 78654
James
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and tested operation. Found the damper is making a growling noise when opening and closing. Unit will need new damper to repair; ordrng 1 WPW10479155 (control DAMPER)
Near Spicewood, TX 78669
Paul
Job Details: 04/17/2019
DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for the dishwasher with the display not working. I found the front display out with voltage to it. I replaced the control panel and tested the unit. I found the new control that was replaced on 4/4 defective and sending voltage to the front display when the unit was off. I replaced the main control again and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78753
Joseph C.
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived on site for “ice buildup in freezer and not cooling in fresh foods area” complaint. Inspected unit and found water entering unit at very low pressure. Customer will need to address this issue. Ice was covering evaporator. Removed and replaced control and fresh foods thermistor. Unit is performing as designed. No leaks detected, at time of service."
Near Lorena, TX 76655
Arthur B.
Job Details: 04/17/2019
MICROWAVE KITCHENAID KOCE500EBS07 Arrived onsite for customer complaint of built microwave/oven combo unit arching and throwing code F1E5 (Inverter Error). Uninstalled unit from cabinet and removed top cover. Found ground screw missing on inverter. Removed and replaced inverter. Was able to locate screw in my personal stock. Installed screw and reassembled. Tested unit. Unit now heats as intended. No other issues found.
Near Leander, TX 78641
James
Job Details: 04/17/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested operation. Customer stated the unit would start as soon as you turned the timer to a cycle and the unit was making a loud clunk and rattle when cycle ended. Tested operation and found motor making a rattling noise when stopping. I was unable to duplicate the auto starting but it may be a failing start button. Unit will need new motor and push to start button; ordrng 1 279827 (motor!dryer) and 1 WPW10117655 (relay-pts)
Near Smithville, TX 78957
Scott
Job Details: 04/17/2019
REFRIGERATOR JENN-AIR JS48PPDUDE01 Arrived on site for ice bucket release button broken off . Replaced ice bucket . All tested good . No water leaks detected at time of service . Job complete .
Near Georgetown, TX 78628
Thomas L.
Job Details: 04/17/2019
REFRIGERATOR GE ZFSB23DXCSS Arrived on site for no cool condition. Found only kLights inside unit were operating. Reset power to unit and now all operations started running. All water connections are dry. Will check back with customer later in the day to see how the unit is cooling.
Near Cedar Park, TX 78613
Lou
Job Details: 04/17/2019
OVEN WHIRLPOOL KOST100ESS01 "arrived on site to inspect oven temps. Using my multimeter I placed my thermal lead in the middle of the center rack and tested on Bake at 350 degrees. At 350 preheat, my reading was 421. My next five readings were 435, 323, 389,331,341 for an average of 363 degrees. I advised the customer of my findings and calibrated the unit minus -10 degrees.
Near Waco, TX 76705
Arthur B.
Job Details: 04/17/2019
RANGE KITCHENAID KDRP463LSS08 Arrived onsite to install new control and fuse to slide range. Installed inline fuse and front control. Reassembled and powered up unit. Unit preheated as intended. No other issues found.
Near Manor, TX 78653
Joseph C.
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for “unit leaking from bottom” complaint. Inspected unit and found drops of water under right edge of door. Found pinched gasket, in upper right corner. Removed and replaced door gasket. Retested unit. No leaks detected, at time of service. Unit is performing as designed."
Near Austin, TX 78703
Wesley
Job Details: 04/17/2019
WASHER MAYTAG MVWC565FW0 Arrived on site and replaced gear case and cam. Unit is now operating as designed. All checks good.
Near Bastrop, TX 78602
Scott
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for door not closing properly . Found MULLIN was not fully retracting so it would hit the other door sometimes .replaced mullin . Door is opening and closing correctly . No water leaks detected . Also customer instructed to use only OEM filters . Job complete
Near Austin, TX 78753
Wesley
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 arrived on site for symptoms of air diffuser door sticking. Ordering new diffuser to repair. Unit restored to functioning at time of service but temps reported as too hi on previous visit and recently food freezing solid in fridge. ; ordrng 1 W11317276 (DIFFUER)
Near Austin, TX 78704
Wesley
Job Details: 04/17/2019
DRYER WHIRLPOOL WGD92HEFC0 Arrived on site for unit shutting off during cycles at random. Incoming voltage good. Replaced control. Unit is otherwise operating as designed.
Near Killeen, TX 76543
Al
Job Details: 04/17/2019
DRYER MAYTAG MEDC215EW1 "Arrived to inspect dryer element glowing.Unit was not operational when I arrived. I removed the rear panel and tested element, cutoff fuse. The fuse was bad, so I removed and replaced it.Reassembled the unit and unit tested as designed.No lint observed at the time of service.JOB COMPLETE."
Near Bastrop, TX 78602
Scott
Job Details: 04/17/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site for poor washing and upper spray arm not moving . Found weak wash motor and spray arm with a lot of debris stuck in them . Due to filter not being secured in sump . Ordering pump and motor and both spray arms . No water leaks detected . Return 4/18. ; ordrng 1 W10902372 (PUMP AND MOTOR ) and 1 W11101428 (LOWER SPRAY ARM) and 1 WPW10448645 (arm-spray UPPER)
Near Leander, TX 78641
James
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site and tested operation. I found ice build up on left side of door. Cleared ice build up and found gasket not sealing properly. Warmed gasket to relax and allow to form back to cabinet opening. Also found right side fresh food door gasket has torn and ice bin door gasket folded over and will need to be replaced due to air leak. Due to amount of ice build up both rails have rusted and will need to be replaced. Unit will need new gaskets, rails ice bin door and silicone sealant to seal freezer properly. ; ordrng 1 CNOTE (AUTHO ) and 1 W10846057 (gasket-fip) and 1 WPW10549589 (door-ice)"
Near Killeen, TX 76549
Al
Job Details: 04/17/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived to inspect microwave sparkling. Confirmed the complaint and removed the control and removed and replaced the burned diode. Reassembled the unit and unit tested as designed with the water cup test.JOB COMPLETE.
Near Leander, TX 78641
Lou
Job Details: 04/17/2019
MICROWAVE WHIRLPOOL WOC75EC0HS01 "arrived on site to install previously diagnosed and ordered part. Due to t(e original part being damaged, I removed and replaced the oven vent and tested the door to make sure it did not rub and it didn’t. Job completed."