We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Austin, TX 78757
David S
Job Details: 02/06/2023
"Arrived on site for fridge making a loud noise. I inspected the unit and work area. I tested the rc, fc, and ice maker fan. I found them working as designed with good air flow and no noise. I tested the compressor and condenser fan. I found all fans working with no additional noise. I adjusted the height of the front and the door gap. The unit is working as designed. Job complete."
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Temple, TX 76502
Tyler
Job Details: 02/06/2023
Arrived on site for dryer not heating correctly. Upon arrival confirmed issue but found no errors in diagnostics. Customer stated unit would dry in any auto sense cycles. Tested unit and found no airflow restrictions. After disassembly of unit I found moister sensor harness was broken and needing replacement. W10777422 ordrng 1 W10777422 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Round Rock, TX 78681
Vincent
Job Details: 02/06/2023
"Arrived on site for refrigerator with no power, inspected unit and work area. Customer explained that they lost power for a split sec and then unit stoped working. I tested power to unit and had 120VAC, tested voltage to the UI and there was 10v. Unit will need a UI.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78729
Vincent
Job Details: 02/06/2023
"Arrived on site for range, inspected unit and work area. Customer complaint was the outer glass broke. Office to order parts and reschedule with tenant. ; ordrng 1 W11176456 (Outer glass)"
We serviced a
KITCHENAID OVEN
Model KEMS378SSS04
Near Georgetown, TX 78633
Maurice R
Job Details: 02/06/2023
"Arrived on site for oven not heating. On inspection tested oven temperature sensor,1K cutoff sensor .5 broiler heating element 30 ohms bake was 22 ohm, tested filter board and it tested good. When I tested T1 and T2 on the appliance manger board they had 115vac. When bake and broiler are not on there should be no voltage. Ordering new appliances manger board WPW10119143 ; ordrng 1 WPW10119143 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrv986fdem01
Near Jonestown, TX 78645
Maurice R
Job Details: 02/06/2023
"Arrived on site for fridge making a noise. On inspection found that the top of the evap has ice in the corner. There is a knocking noise that is not uniform noise that sounds like the compressor (metal sounding)Found water stains around the fridges. The ice maker just started working again after a couple of weeks. Ordering compressor, evaporator. ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (Evap) and 1 WPW10143759 (Drier) and 1 W11401475 (Harness)"
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A211
Near Austin, TX 78739
Scott
Job Details: 02/06/2023
"Arrived on site for washer filling with water when not in use . Found cold water dripping , ordering valve . Call to set return . ; ordrng 1 DC62-00142G (Cold valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Leander, TX 78641
Paul
Job Details: 02/06/2023
"Arrived onsite for a SxS refrigerator not cooling in either compartment. The customer stated that it hadnt cooled correctly for 2 weeks. I checked the evaporator and had no frost pattern at all. I checked the compressor and found it just warm and drawing .56 amps. The compressor acts like its not pumping or it could possibly have a high side leak but there were no signs of oil anywhere. Ordering the compressor, UV drier, access valve, evaporator, & nitrogen. ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 WP2188823 (Evaporator) and 1 Nitrogen (Nitrogen)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SVAXVQ00
Near Belton, TX 76513
David Z
Job Details: 02/06/2023
"Arrived on site to diagnose refrigerator that was losing cooling. On arrival found unit unplugged. Customer said freezer lost cooling, then refrigerator compartment, but no ice was seen in the freezer. Plugged in unit. Found compressor will not start. Start device clicks and tries to start compressor, but compressor locked up and will not start. Customer said prior to all cooling loss the unit just ran and ran. . Ordering compressor, dryer, access valve. Office to schedule with SS tech.; ordrng 1 W10139462 (Compressor) and 1 W11506635 (Access Valve) and 1 W10143759 (Filter Dryer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS06
Near Belton, TX 76513
Jonathan M
Job Details: 02/06/2023
"Arrived on site for a refrigerator that is still not cooling or operating. Inspected unit and work area. The customer advised that after the last repair, the unit never actually did kick back on and start school again. Attempted to change the temperature on the freezer temperature control and found the unit immediately kick back on indicating a bad thermostat.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Manor, TX 78653
Cliff
Job Details: 02/06/2023
Arrived on site to diagnose a refrigerator that is not cooling consistently. Found control not cycling unit properly and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11594670 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Niederwald, TX 78640
Matthew
Job Details: 02/06/2023
"Arrived onsite for refrigerator making noise and having intermittent cooling issues. Upon arrival inspected unit. Found noise coming from fresh food diffuser and freezer fan motor. Need to replace both to reduce noise. Also found evaporator frosting more than normal. Early stages of defrost error. Ordering UI , thermistor and main control. Customer stressed needing Last appointment of the day. Call Mr for scheduling. Office to reschedule ; ordrng 1 W11236851 (Diffuser) and 1 W11567938 (UI) and 1 Permagum (Permagum)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Wesley
Job Details: 02/06/2023
Arrived onsite and found no spin or agitation function. Determined the capacitor is shorted by audible hum during diagnostics. Ordering a new capacitor to repair. All else checks good. ; ordrng 1 W11428524 (Capacitor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Kimo
Job Details: 02/06/2023
"Arrived onsite for a DW that was not completing cycles, updated inspection I found that the unit had a F4e3 sump&motor not running stored and the motor would not run. I cleaned the code and treated again and found no change, Im ordering a sump&motor and setting return date 02/14/23.; ordrng 1 W11025157 (PUMP&MOTOR)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Killeen, TX 76549
Tyler
Job Details: 02/06/2023
Arrived on site for range not turning on. Upon arrival confirmed issue. Found no power to unit and breaker tripped. Disassembled unit and found damaged wiring harness near control. Replaced harness and found power restored to unit. During tests I found back left inf. Switch not sending power to burner. Also found damaged/melted glue holding glass top in place. Will need office to reschedule once availability of parts/ and claims can determine course needed for glass.; ordrng 1 Cnote (Need claims to get with Tg about parts)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Temple, TX 76501
Tyler
Job Details: 02/06/2023
Arrived on site for dishwasher not working. Upon arrival confirmed issue and found f4e3 in diagnostics. Found u it filled and drained but wouldnt cycle water through sump asm.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Austin, TX 78745
Scott
Job Details: 02/06/2023
Arrived on site for latch issues . Found strike on lid broken . Ordering strike .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Andice, TX 78628
Gerry C
Job Details: 02/06/2023
"Arrived to inspect temperature swings and frozen produce. I had reviewed the prior history of the unit at length and elected to replaced the Orion, HV (dispenser controller included) and UI as a set. I removed and replaced all the aforementioned controllers and tested. The unit had full function and during final inspection, I did find the RH RC door gasket was tearing at the top, near the flap. Office to order gasket and set service for GCO for follow up. No leaks observed during service. ; ordrng 1 W10917313 (RH RC Door Gasket, GY) and 1 GCO (Tech GC)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Georgetown, TX 78628
Lou
Job Details: 02/06/2023
"Arrived on site to inspect dishwasher not completing a cycle. Upon further inspection, I found the unit display flashing 12 mins. The customer advised that they had started a wash cycle and thats where it had stopped and wouldnt finish. I cleared the cycle and placed the unit in diagnostics showing no error codes. Continued with testing and the unit vent fan assembly failed to come on. I removed the outer door panel and removed the vent assembly and found the motor locked up. I am ordering the vent assembly and will return with all prescreened parts. I scheduled return service for 02/09/23 and upon return service, I will replace the vent and main control. No water leaks observed during service.; ordrng 1 WPW10469574 (Vent)"
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ03
Near Georgetown, TX 78628
Lou
Job Details: 02/06/2023
"Arrived on site to inspect refrigerator ice maker not producing enough ice. Upon further inspection, the customer advised that they found water leaking at the top left back corner of the unit where the ice maker fill tube is located. I inspected the tube and found the rubber cracked (photo). Also found the left RC door inner liner dented inward and not making good contact with the left door switch (photo). Inspected the ice maker and found the fill tube chute full of ice and the tube clogged with ice. I tested the ice maker using my jumper wire from points T-H and the ice maker harvested as designed. Also found the right RC door gasket torn (photo). I am ordering the left RC door, right RC door gasket, dual valve, and ice maker fill tube. Office to schedule return service due to the availability of parts. Ice maker turned off at the UI. No further water leaks observed at the end of service.; ordrng 1 W11415785 (Fill tube) and 1 W11435353 (Left RC door) and 1 W10830274 (Right RC door gasket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Pflugerville, TX 78660
Cliff
Job Details: 02/06/2023
"Arrived on site to diagnose a refrigerator with intermittent defrost issues in fc. Found ui, and hv control not communicating with fc sensors. Both controls and fc harness will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11658799 (Harness) and 1 W11608967 (Ui) and 1 WP482338 (Silicone)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Austin, TX 78726
David S
Job Details: 02/06/2023
Arrived on site for fridge smoking. I inspected the unit and work area. The customer stated it was coming from the fresh food section. I gained access to the evaporator and found the defrost heater came u clipped and was melting the fan scroll. I called safety and document my findings. I am ordering a new fan scroll and defrost Heater. ordrng 1 W11608966 (Fan scroll) and 1 W11621725 (Defrost heater)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78748
Leonardo
Job Details: 02/06/2023
Arrived on site to test unit for unit not working. Test unit and found bad control board and bad sump and motor. Ordering new sump and motor office to reschedule. ; ordrng 1 W11416362 (Sump and motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78737
Kevin
Job Details: 02/06/2023
"Arrived on site and found saved error codes 9/2, 10/2, 7/1, 8/4, ran diagnostic cycle and wash motor is not operating. Detached vent motor and it still isnt running. Will need a new one to complete repair.; ordrng 1 W11416362 (Wash motor) and 1 W11416460 (Vent)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lago Vista, TX 78645
Maurice R
Job Details: 02/06/2023
Arrived on site for RC leaking water. On inspection found the RC evap cased in Ice. Ordering the parts to fix the issue according to service pointer w11092686. Inform the customer that the it needed to defrost when we get back so we can complete the job in a timely manner. Customer sign the disclosure on how to defrost the unit. Leaks were detected due the issue of the evap.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Dripping Springs, TX 78620
Andrey
Job Details: 02/06/2023
"Arrived on site to test unit for F2E1 shorted key error, tested unit found error code present and console unresponsive, found no loose connections, cycled power unit but error code still returns, need console to be replaced to fix issue, console is on back order, estimated time about 4-6 weeks, customer will call Jenn air , ordering part office to reschedule ; ordrng 1 W11229663 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Gatesville, TX 76528
Jonathan M
Job Details: 02/06/2023
Arrived on site for the washing machine that will not drain and is flashing an F9 E1 (long drain) error code. Inspected unit and work area. Attempted to run the unit through manual drain and did not hear the drain pump turn on. Gained access to the control and checked resistance through the drain pump. Found the drain pump circuit open. Checked underneath the unit and removed the drain pump electrical connection from underneath. Checked resistance on the drain pump itself and found 19.7 ohms of resistance indicating a good drain pump. Check continuity between the light blue and the black wires going between the drain pump and control and found the neutral (black) wire showing open between the control and drain pump. Attempted to find the split in the wire but was unable to do so due to so much electrical tape covering most of the wiring. Ordering a lower harness for repair and will return with the drain pump and control. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11591637 (Lower harness)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS00
Near Liberty Hill, TX 78642
Kimo
Job Details: 02/06/2023
Arrived onsite for a oven with a inoperable light. Upon inspection I found the right light on the inside of the unit was out but unit operated as designed. I am returning with the light blue. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Liberty Hill, TX 78642
Kimo
Job Details: 02/06/2023
Arrived onsite for a cooktop with damage to the cooktop and the grill hinges. Upon inspection I found the grill hinges broken and the cooktop dented. I am ordering the cooktop and the hinges. Office to reschedule. ; ordrng 1 W10826075 (HINGE-CKTP) and 1 W11204395 (COOKTOP)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Liberty Hill, TX 78642
Kimo
Job Details: 02/06/2023
Arrived onsite for a washer that is not going into wash cycle. Upon arrival I put the unit into diag mode and found that when the unit came to Agitate step and found that it hummed I tested the cap and found that it was testing out of rang. I and ordered the cap. Office to reschedule. ; ordrng 1 W11395618 (Cap run)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Round Rock, TX 78681
Paul
Job Details: 02/06/2023
Arrived onsite for a dishwasher that noisy and not getting water. I found the pump seal leaking water between the sump and motor. I could see where water had gotten in the particle board on the left side cabinet at the bottom but found no bowing from the wood at this time. The returning tech will need to check for damage and take photos if damage is found. Mr stated the unit had been making a high pitch noise before it stopped working. The upper wash arm could have been making some noise from the gears but I cant test that until the pump is replaced. Ordering W11416362 pump & motor and W10830523 manifold. Office to RS.; ordrng 1 W11416362 (Pump & motor) and 1 W10830523 (Manifold)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Little River-Academy, TX 76554
David Z
Job Details: 02/06/2023
"Arrived on site to follow up on refrigerator that had lost cooling. On arrival unit was unplugged, customer advised it was just clicking and not running. Plugged in unit. Found compressor just clicks and never starts. Checked machine compartment with black light and found a large amount of UV dye all over. I put a piece of electric tape on a pipe spot that looked like to may have leaked. Unit needs to be pressurized with nitrogen to find leaks, and compressor replaced due to being locked up from refrigerant leak. Office to schedule sealed system repair.; ordrng 1 R600Kit (R600 Kit) and 1 W11574734 (Compressor) and 1 Nitrogen (Nitrogen) and 1 W11598434 (Evap) and 1 W10143759 (Dryer) and 1 W11506635 (Access Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Austin, TX 78757
David S
Job Details: 02/06/2023
Arrived on site for top mount fridge not cooling. I inspected Ted the unit and work area. I found the fridge and freezer at room temperature. I gained access to the compressor and found it hot to the touch. I found the compressor receiving voltage and running but not cooling. I am ordering a sealed system to complete the repair. The office will reschedule when we have an eta on the parts.; ordrng 1 W11370574 (Compressor) and 1 W11559685 (Drip tray) and 1 W11368877 (Evaporator) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Access valve) and 1 R600 (R600) and 1 Lokring (Lokring) and 1 W11506623 (5/5-NK-MS-00 (Inlet to Drier)) and 1 W11504448 (5/1.8-NR-AL-00 (Outlet to Drier))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78701
Luis
Job Details: 02/06/2023
Arrived on site for no cool powered unit on compressor powering on and off diagnosed a defective compressor ordering a new compressor assembly; ordrng 1 W11557671 (Compressor) and 1 Wpw10143759 (Drier) and 1 R600akit (R600kit) and 1 W11506635 (Access valve)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Belton, TX 76513
David Z
Job Details: 02/06/2023
"Arrived on site to diagnose washer that is not engaging loads. Customer said they ran a clean washer cycle and unit has not worked since. If unit is plugged in, the drain pump will constantly run and will not stop. Tried to shut off / reset cycle, and run diagnostic. Drain pump still runs. Failure likely due to inoperative pressure sensor in control. Ordering control, pump, lower Harness to resolve. ; ordrng 1 W11556725 (Control) and 1 W11590868 (Lower Harness) and 1 W11399437 (Drain Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78744
Matthew
Job Details: 02/06/2023
"Unit in apartment #1314. Arrived onsite for washer not draining. Upon arrival inspected unit. Ran diagnostics and found error code for basket unable to reach target rpm and tachometer missing. Ran diagnostics and agitation was noisy and spin failed. Inspected underneath unit and found belt shredded. Cam was also displaced. Ordering belt and suspension. Returning with actuator, cam and motor. Office to reschedule ; ordrng 1 W11239857 (Belt) and 1 W11396716 (Suspension)"
We serviced a
frigidaire washer
Model 123456
Near Georgetown, TX 78628
Paul
Job Details: 02/04/2023
replaced bad ice maker. unit now tests ok.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Austin, TX 78744
Joe Z
Job Details: 02/03/2023
Arrived onsite for oven not operating. Upon arrival test unit and ignitor is not energizing. Test ignitor and getting OL. Need to replace ignitor. Replaced ignitor and test unit by preheating oven to 350. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Dripping Springs, TX 78620
Luis
Job Details: 02/03/2023
"Arrived on site for no lights. Diagnosed a defective led module per service pointer removed all leds,installed updated led modules all lights working as designed autho S84638"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Austin, TX 78737
Luis
Job Details: 02/03/2023
"Arrived on site. Found icemaker tray warped found water over splashing on fill tube during fill cycle,replaced defective icemaker adjusted fill tube ran harvest test passed ran fill test passed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Buda, TX 78610
Luis
Job Details: 02/03/2023
Arrived on site. Removed defective ice bucket installed new bucket added ice tested ice dispenser working as designed tested water dispenser unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pflugerville, TX 78660
Cliff
Job Details: 02/03/2023
Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier and rc evap. Pulled vacuum and charged unit with refrigerant and all is working properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78132
Andrew
Job Details: 02/03/2023
Arrived on site to test unit for white residue. Unit completed diagnostics with no issues. Removed tub ring and did not find and build up between tub and wash basket. No stored error codes. Spoke with Techline and was advised to relay soap usage and loading. No leaks detected. Job complete. SR#7735652316
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Canyon Lake, TX 78132
Andrew
Job Details: 02/03/2023
Arrived on site to test unit for not drying properly. Found no stored error codes. Ran diagnostics with no issues. All components currently working as designed. Replaced vent assembly as a precautionary. Advised customer on use of rinse aid. Verified with claims unit under warranty. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near New Braunfels, TX 78132
Andrew
Job Details: 02/03/2023
"Arrived on site to test unit for leaking from left side. Found top left corner door seal was warped causing water to weep and leak down side of door. Replaced gasket, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near New Braunfels, TX 78130
Andrew
Job Details: 02/03/2023
Arrived on site to repair sealed system issues. Found what appears to be a restriction in evap. Replaced UV dryer and ran nitrogen through system to remove restriction. Vacuumed system and charged to specs. Allowed frost to develop on evap and found my wet fingers sticking to all coils. No sign of restriction or leak at this moment. Advised customer to monitor. No leaks detected. Job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Spicewood, TX 78669
Leonardo
Job Details: 02/03/2023
Arrived on site to test unit for center burner not igniting. Test unit and found clogged small orifice. Cleared orifice test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MED6230RHW0
Near Austin, TX 78741
Scott
Job Details: 02/03/2023
"Arrived on site for burning smell . No shorts found in terminal block, control board . Checked heater and harness . No signs of failure . Did find small amount of lint building up in dryer . Cleaned unit out . Ran heat and air flow test . Recommended to customer to have vents cleaned . A able to reach safety team . Will reach out Monday"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78737
Kevin
Job Details: 02/03/2023
"Arrived on site and customer has video of washer making noise during spin cycle, disassembled gearcase And did not see any issues. Ran diagnostic cycle and could not duplicate noise Replaced gear case, actuator, Cam kit, and belt. This represents all moving parts in the machine and should address any noise the customer is experiencing. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78749
Leonardo
Job Details: 02/03/2023
Arrived on site to test unit for front panel getting rust. Found rust around the vent. Replaced front panel test unit and unit test good job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Salado, TX 76571
Gerry C
Job Details: 02/03/2023
"Arrived to inspect no ice. I found the unit was cooling, but not enough to consistently produce ice. I removed and replaced the compressor and evaporator plate and vacuumed the system. I charged with the MFG prescribed refrigerant charge and tested. The unit produced a nice slab of ice and all other functions were present. No leaks observed during service."
We serviced a
WHIRLPOOL COOKTOP
Model KCGS950ESS02
Near Austin, TX 78739
Leonardo
Job Details: 02/03/2023
Arrived on site to replace center and right front valves. Replaced both valves test unit no gas leaks and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Manchaca, TX 78652
Kevin
Job Details: 02/03/2023
"Arrived on site and replaced icemaker diagnosed on previous visit, after replacement icemaker is working properly, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Lockhart, TX 78644
Matthew
Job Details: 02/03/2023
Arrived onsite for range oven not heating. Upon arrival inspected unit. Found ignitor not glowing when bake cycle is selected. Verified voltage to igniter. Found faulty igniter. Replaced igniter and tested at 350 degrees. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Lockhart, TX 78644
Matthew
Job Details: 02/03/2023
Arrived onsite for dishwasher wheels failure. Upon arrival inspected unit. Found all four wheel assemblys have failed. Claims approved AUTHO. Replaced wheels. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near San Marcos, TX 78666
Matthew
Job Details: 02/03/2023
Arrived onsite for refrigerator not producing ice. Upon arrival inspected unit. Ran ice maker harvest and failed. Ran fill test and passed. Replaced ice maker. Ran harvest and passed. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near San Marcos, TX 78666
Matthew
Job Details: 02/03/2023
Arrived onsite for refrigerator making humming noise. Upon arrival inspected unit. No noise at time of visit. Customer had video of freezer door open and humming sound. Customer stated noise sometimes lasts a long time. Inspected freezer compartment. Found no signs of excessive ice buildup of blockage of fan. Ran fan and dampener test #3 and all is functioning properly. Could not duplicate any issues. Customer also had a freezer drawer cap issue. Cap comes loose on middle freezer drawer on the right side. Informed customer that it may not be covered. Customer will reach out to warranty department. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW4
Near Seguin, TX 78155
Andrey
Job Details: 02/03/2023
"Arrived on site to replace previously diagnosed drain pump, replaced drain pump, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS09
Near Seguin, TX 78155
Andrey
Job Details: 02/03/2023
"Arrived on site to test unit for water drip from dispenser, tested unit found a few drops after a cup of water gets poured, called tech line and explained whats going on, tech line has assured me that unit is functioning as designed, no further repair was recommended, SR#7735580719, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Seguin, TX 78155
Andrey
Job Details: 02/03/2023
"Arrived on site to replace previously diagnosed FC door switch, replaced switch, and tested, unit now functioning properly, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Seguin, TX 78155
Andrey
Job Details: 02/03/2023
"Arrived on site to test unit for not working properly, customer stated that it does not wash dishes properly, tested unit found unit has no high drain loop, advised customer that unit needs a high drain loop to functioning properly, water from sink is back filling into dishes over flowing triggering the float switch, customer will have to drill out new holes and reroute the drain hose, customer will correct issue and if there is still issue, will call us back, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Seguin, TX 78155
Andrey
Job Details: 02/03/2023
"Arrived on site to replace previously diagnosed left RC door, replaced door,noticed unit is leaning forward, leveled unit, customer will monitor and if she sill notices ice buildup under ice bin she will call and at that point recommend replacing UI and water valve, at this time unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near New Braunfels, TX 78130
Andrey
Job Details: 02/03/2023
"Arrived on site to test unit for not oven not turning off, customer stated console is unresponsive and time constantly runs ahead, tested unit found the unit is connected to Wi-Fi but not through the phone app, customer stated that they tried many times but it would not connect, attempted to run diagnostics but could not get into the system, replaced console, tested unit unit now running as designed, provided customer with Wi-Fi team number and advised to get it connected asap, job complete"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near New Braunfels, TX 78130
Andrey
Job Details: 02/03/2023
"Arrived on site to replace previously diagnosed control and drain pump, replaced parts, tested unit unit now functioning as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Canyon Lake, TX 78130
Andrew
Job Details: 02/03/2023
"Arrived on site to test unit for not washing. Found error f4e3(motor not engaging). Replaced wash motor, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model DU840SWKQ0
Near Killeen, TX 76549
Tyler
Job Details: 02/03/2023
"Arrived on site for dishwasher not draining/cleaning well. Upon arrival confirmed issue and found tub full of dirty water. Upon further inspection I found drain line connected to pvc pipe and flipped upside down, leading to backflow from sink and causing not cleaning/drain8ng issue. Readjusted drain line and ran multiple tests. Found unit could drain as designed with no leaks. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Waco, TX 76708
David Z
Job Details: 02/03/2023
"Arrived on site to install sealed system components to resolve no cool refrigerator. Replaced compressor, drier, drip pan. Vacuumed and verified pressures held for 10 minutes. Charged to manufacturer specs. Verified cooling on test. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lorena, TX 76655
David Z
Job Details: 02/03/2023
Arrived on site to install right side pantry rail. Seated drawer on new rail and tested. Verified proper operation. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near McGregor, TX 76657
David Z
Job Details: 02/03/2023
"Arrived on site to diagnose dishwasher with damaged panel. On arrival found the console had cracked, causing it to sit unlevel. Replaced console and tested. Verified all working as designed. Call complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Kyle, TX 78640
Leonardo
Job Details: 02/03/2023
Arrived on site to test unit for burner not igniting correctly. Test unit and found burner heads not sitting correctly not allowing gas to ignite. Secured burner heads test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mustang Ridge, TX 78610
Kevin
Job Details: 02/03/2023
"Arrived on site and inspected dishwasher and found control is unresponsive. After replacing control dishwasher will complete a diagnostic cycle. If issue continues order Control tab, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Mustang Ridge, TX 78610
Kevin
Job Details: 02/03/2023
"Arrived on site and inspected range and found burner heads are clogged with cooking grease. Showed customer how to disassemble center burner head explained that this is the only one that has bolts and needs to be taken apart periodically to be cleaned, after cleaning took one picture of burner head working properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78745
Scott
Job Details: 02/03/2023
"Arrived on site ,replaced sump and motor . Ran diagnostics. All checked normal. No water leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Austin, TX 78748
Scott
Job Details: 02/03/2023
Arrived on site for back left burner not igniting properly . Found igniter not igniting gas properly and allowing too much gas to build before ignition . Replaced cap and burner head . Unit is igniting properly . No gas leaks detected at time of service . Called safety team and reported findings . Keep same ref # . Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78747
Scott
Job Details: 02/03/2023
Arrived on site replaced both upper and lower interlocks and adjusted frame and reset control panel. Door is closing better . Ran couple cups of water and heating per wp specs . No breaker tripping . Job complete
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Austin, TX 78747
Scott
Job Details: 02/03/2023
Arrived on site for washer starting and then ending cycle without washing load . Ran diagnostics and during spin and agitation unit was making clacking and grinding noise . Checked and found collier on slider had slipped up . Replaced slider . Re ran diagnostics all checked normal. No water leaks detected at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Austin, TX 78728
Vincent
Job Details: 02/03/2023
Arrived on site to install 3 way valve. Recovered refrigerant and De-braced old valve and braced new valve. I then vacuumed the system and charged it with 5.75 oz of R134. Unit should be working ass designed after this repair. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78725
Joe Z
Job Details: 02/03/2023
"Arrived onsite for F8-E4 . Upon arrival,power to unit is off. Customer restored power and F8-E4 error code for open float switch automatically appears. Removed kick plate to access drip pan. Drip pan is full of water. Found a drip of water coming from supply hose to valve. Removed hose for inspection. Found rubber washer is good just out of position. Reinstalled rubber washer and reconnected hose. Test unit and no longer leaking. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cedar Park, TX 78613
Vincent
Job Details: 02/03/2023
"Arrived on site for refrigerator, inspected unit and work area. Installed all parts ordered previously. Tested and its operating as designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Round Rock, TX 78681
Kimo
Job Details: 02/03/2023
"Arrived onsite for a cooktop that would continue to klick when lit. Upon inspection I found that This issue was Intermittent I begin with replacing the Spark module, but found that there was no change. I replaced the harness and tested unit one last time I found that clicking went away job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78717
Vincent
Job Details: 02/03/2023
"Arrived on site for dishwasher, inspected unit and work area. Customer complaint was dishwasher not working. Found a bad pump with error codes 9-1, 10-2. Replaced pump and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS0
Near Round Rock, TX 78681
Kimo
Job Details: 02/03/2023
Arrived onsite for a MW that is malfunctioning the display was not functioning. But all other functions worked. I am ordering the control and the display.; ordrng 1 W11467778 (CNTRL-ELEC) and 1 W11194422 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Spicewood, TX 78669
Lou
Job Details: 02/03/2023
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit plugged in and the FC evap fan on. I checked the FC section and found it warm and the evap fan circulating air. I pulled the unit out and checked the compressor and found it not on and neither is the condenser fan. I placed the unit in diagnostics and tested the compressor and condenser fan and when I turned the compressor and condenser fan on I could hear a relay popping on the hv control. Also, I found digits missing on the User Interface (UI). I found at the P1, the compressor and condenser fan is not getting voltage. I am ordering the HV control, UI and will return with the condenser fan motor. Scheduled return service for 02/08/23. Unit left unplugged for safety and no water leaks observed during service.; ordrng 1 W10854027 (Hv control) and 1 W10852669 (UI)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Georgetown, TX 78633
Maurice R
Job Details: 02/03/2023
Arrived on site for refrigerator making noise on inspection found the evap fan was hitting the fan shroud. The bearings on the fan motor our out and the shaft is making the fan blade hit the shroud. Ordering the motor and will replace lights on return.; ordrng 1 W11127829 (Evap fan motor)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Cedar Park, TX 78613
Kimo
Job Details: 02/03/2023
Arrive onsite for a refrigerator that is not cooling. Upon inspection I found that the compressor was not running I used a known good start device to test and found that the unit began running and a frost pattern formed. I did find that the door gasket was torn; ordrng 1 W11378944 (GASKET-FIP)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Austin, TX 78738
Luis
Job Details: 02/03/2023
Arrived on site for no cool. Powered unit on loud odd noise from compressor diagnosed a defective compressor ordering a new compressor; ordrng 1 W11547313 (Compressor) and 1 Wpw10143759 (Drier uv) and 1 W11506635 (Access valve) and 1 R600kit (R600kit)
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS00
Near Austin, TX 78738
Kevin
Job Details: 02/03/2023
"Arrived on site and found oven is not showing any power. Found thermal fuse has failed. Used a jumper and confirmed oven will work properly once fuse has been replaced. ordrng 1 WPW10545255 (Fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Austin, TX 78757
Luis
Job Details: 02/03/2023
"Arrived on site for not dispensing ice. Tested ice dispenser ice door motor powered on auger motor not running,checked harness at auger motor no power diagnosed a defective Niagara control ordering new control. ordrng 1 WPW10200659 (Main control), used 1 WP2318054 (Niagara control) from stock"
We serviced a
MAYTAG RANGE
Model KGRS505XSS05
Near Austin, TX 78758
David S
Job Details: 02/03/2023
Arrived on site for center burner not igniting and some of the knobs being broken. I found several of the valves on the manifold are seized and wont open. I replaced the center burner assembly. Because of the valves being seized the manifold needs to be replaced. I am ordering the manifold and authorization. The office will reschedule when we have eta on the part and AUTHO.; ordrng 1 WPW10204705 (Manifold) and 1 Autho (Autho)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Lampasas, TX 76550
Tyler
Job Details: 02/03/2023
Arrived on site for refrigerator with broken gasket. Upon arrival confirmed issue and found rc right side gasket tearing and had exposed magnet strip falling out of place. Replaced and shaped new gasket to door. Found unit sealing as designed. Call complete ; ordrng 1 Cnote (Used 1 gasket)
We serviced a
WHIRLPOOL DRYER
Model WED9290FW0
Near Austin, TX 78757
David S
Job Details: 02/03/2023
Arrived on site to possibly install previous diagnose part. I found the correct part not ordered. I am ordering a new filter. The office will reschedule when we have eta on the part.; ordrng 1 W10754439 (Filter)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Pflugerville, TX 78660
Cliff
Job Details: 02/03/2023
Arrived on site to diagnose an oven that is not turning on. Found thermal fuse open preventing unit from operating. T-fuse will need to be replaced to complete repairs and office to set return appointment.; ordrng 1 WPW10545255 (Thermal Fuse)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Horseshoe Bay, TX 78657
Lou
Job Details: 02/03/2023
"Arrived on site to inspect dishwasher issues. Upon further inspection, the customer had questions regarding the dispenser. They advised that they dont know if its dispensing rinse aid or not because they cant see the rinse aid in the eyelet. I found they are using a clear colored rinse aid and I recommended they use a blue colored rinse aid. Also, I found the dial is broken and the dispenser is, more than likely, disposing too much rinse aid during each wash. I am ordering the dispenser and scheduled return service for 02/13/23. I made recommendations for use and care and detergent and rinse aid use. No water leaks observed during service.; ordrng 1 WPW10671905 (Dispenser)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78633
Maurice R
Job Details: 02/03/2023
"Arrived onsite fo oven not heating. On inspection found the ignitor was open, went to replace the ignitor and the new one was damaged. No gas leaks detected during service.; ordrng 1 W11176454 (Ignitor) and 1 98005659 (Screw for ignitor)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW
Near Cedar Park, TX 78613
Kimo
Job Details: 02/03/2023
"Arrived on site for a stand up freezer that is not cool and Hasnt been cooling since they Bought it. Upon inspection I found the evap fan running but there was no frost pattern. Upon further inspection I found that the compressor was running and pulling 00.31amps. I am ordering a ss r600. Compressor, access valve,up drier. Office to reschedule ; ordrng 1 W11547313 (COMPRESSOR) and 1 Accessvalve (Access valve) and 1 Uvdrier (Uv drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBE02
Near Seguin, TX 78155
Andrey
Job Details: 02/03/2023
"Arrived on site to test unit for lights not working, tested unit found RC LED module very dim, all other led lights look good, ordering RC led module and control, office to reschedule ; ordrng 1 W11043011 (LED module) and 1 W11043763 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bastrop, TX 78602
Joe Z
Job Details: 02/03/2023
Arrived onsite for foam coming out of refrigerator door. Upon arrival inspected unit and found foam insulation seeped through right top corner of RC door. Need to replace replace door. Ordering RC door and name plate. Office to reschedule.; ordrng 1 LW10912110 (RC stainless door) and 1 W11223753 (Badge)
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Bastrop, TX 78602
Joe Z
Job Details: 02/03/2023
Arrived onsite for not agitating. Upon arrival ran diagnostics and and there are no error codes. Ran a quick overview test and agitation and spin did not operate. Ran a normal cycle and unit fill but intermittently does not agitate. Need to replace control. Ordering control. Office to reschedule ; ordrng 1 W11411581 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Dripping Springs, TX 78620
Luis
Job Details: 02/03/2023
"Arrived on site for no,ice. Ran diagnostics icemaker passed harvest ran fill no water entering icemaker valve energized removed fill line from coupling unable to blow through line diagnosed frozen water line due to a defective fill tube heater ordering a new freezer door.; ordrng 1 LW11026425 (Freezer door ss)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78747
Luis
Job Details: 02/03/2023
"Arrived on site for no ice and water dripping from ice container. Ran diagnostics ice box fan not running,E5 errror code on icemaker freezer cooling correctly,power cycled unit ran fast ice fan would power on diagnosed unit will need a new main control and icemaker. ; ordrng 1 WPW10675033 (Control) and 1 W11579560 (Icemaker)"