Arrived onsite fir oven not heating. Upon arrival customer stated inspector told her the unit wasn't heating correctly. Pre heat took the correct amount of time. I monitored three cycles high and low for 350 and averaged temps. The oven needed a -10 degree calibration offset. Unit is operating as designed. Call complete. No parts installed.Pre heat took 12:37

Arrived on site and verified valve was needed. Found no issues or signs of worn suspension. Replaced valve assembly(W11641117) and unit is now working as designed. No leaks detected. Job complete.

Arrived on site to test unit for no ice production. Unit was on and bin full of ice on arrival. Customer provided video showing a very thick ice sheet on cooling plate but not releasing and ice in bin was in slivers and very minimal. Provided video to Techline and recommending control replacement. Scheduled for 10/15. SR#7739772421; ordrng 1 W11034363 (Control)

Arrived on site to test unit for excessive gas smell when oven in use. Found air damper was open all the way causing one side of burner tube to ignite while other side was releasing gas. Adjusted damper and unit is now working as designed. Advised customer of vent placement and normal residual gas smells anytime oven in use. No parts replaced. Job complete.

Arrived on site for loud noise. Diagnosed during icemaker fill water over spraying and ice build up causing fan blade to hit ice. Added sealer between extension and fill tube ran icemaker fill multiple times no further leaks.

Arrived onsite for unit making noise. On inspection found ice maker motor seized and making noise. Customer confirmed ice making issue. Ordering ice maker. Set to return Tuesday the 15th; ordrng 1 W11700250 (Ice maker)

"Unit in 545. Arrived onsite for unit needing sealed system repair. Tapped system and found still pressurized. Replaced compressor, access valve and drier. Pulled vacuum and held. Charged per spec and tested. Unit is now functioning properly. Customer will monitor. Job complete ."

Arrived onsite for unit leaking. Found ice tray broken in two pieces. Unit leaks when calling for water. Replaced ice maker. Tested and unit is functioning properly. No leaks present at this time. Job complete

Arrived onsite for delivery drawer not closing properly. Found unit leaning forward and drawer rolling out. Leveled unit and not drawer is staying in place. Job complete

"WFG505M0MS0 Arrived on site for oven light not working. Upon arrival, found bulb to be faulty. Proceeded to replace W10888179 bulb light. Tested unit and now unit is functioning as designed."

"JDPSS244LL2 Arrived on site for unit displaying F7E2. Upon arrival, enter diagnostics and found no errors. Ran diagnostics twice and found no issues. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"

"KRFF577KPS02 Arrived on site for unit pulled out of designated position. Upon arrival, proceeded to adjust unit to original position. Leveled unit. Tested unit and now unit is functioning as designed. No water leaks detected at this time. No parts replaced"

"WTW4855HW3 Arrived on site for unit dispensing only hot water. Upon arrival, found setting to be on Hot. Changed to Tap Cold and ran unit. Unit is entering correct water temperature based on whats it calling for. Ran diagnostics and confirmed all components are working. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"

On arrival verified complaint of temp fluctuations and condensation in RC section. Visual inspection shows gap in liner at bottom right corner. Gap is too wide to fill with silicone. Spoke to TL SR 7740092342 and submitted photos. No signs of physical damage. Unit is being submitted for review. Job complete no parts installed.

On arrival verified complaint of unit not functioning still after replacing temp sensor previously. Temp sensor checks out at 1.2 k ohms at room temp. Replaced main control for running to hot and to cold cycle to cycle. Ran bake cycle and temp maintained at 350. Job complete installed w11649136

On arrival verified complaint of not maintaining temp. Verified temp sensor is reading correct temp. Ran bake cycle at 350 and found it reaches temp then temp drops as sensor goes out of range. Replaced temp sensor. Unit is now working correctly job complete. Installed w11598120

WTW4855HW3 Arrived on site for unit continuously running. Upon arrival drain pump continuously running. Inspected pressure hose and found to be cleared with no kinks. Ordering W11607637 control. Spoke with Safety Team SR#7740032665. Autho No# W1CG9B0WPL1. Control replacement has been approved. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11607637 (Control)

"On arrival verified complaint of unit not igniting FR burner. On arrival burner is igniting. Due to placement of cooktop and wall oven, removal of wall oven was required to get access to mod Ser of cooktop. See quick pics. Unit does show signs of a recent cleaning. Inspected burner to make sure it was free and clear of debris or moisture. Burner is good. Advised customer on proper placement of burner cap and the effects it can have on ignition. Job complete no parts installed."

WED5605FMRC0 Arrived on site for a dryer with no power. Further inspection found both control and ui control had failed due to moisture in dryer. Replace part#sw11583885 and w11565020 tested product works as it's designed. Recommended client to clean out dryer vent to his home.

"Arrived on site to replace previously diagnosed parts. Replaced top (WP8563663) and lock (WP8066092) X2. Tested unit, top is locking properly. Unit is now functioning as designed, no gas leak detected, job complete."

"Arrived on site to test unit for not washing dishes. Upon arrival customer stated there are always detergent stains on the door, dishes are dirty and it does not sound like spray arms are working. Tested unit found wash motor is not engaging. Inspected unit and found wire leading up to the wash motor was loose and not clipped in properly. Clipped the connector into the wash motor and ran diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit for locked door. Upon arrival removed unit from cavity and gained access to inside components. Found the mechanism that is behind the button to open the door has popped out of its designed location causing the button to just fall through with no resistance. Placed mechanism to its designed location, tested unit, door now unlocks properly. Input M/S, unit is in warranty. Unit is now functioning as designed, no parts installed, job complete."

"Arrived on site to test unit for smoking and not working. Upon arrival customer stated unit works fine but they smelled a strong burning plastic smell. Removed back panel and inspected, noticed back panel has a lot of calcium build up and rust indicating there is water someone getting on that panel. Inspected harness and found multiple wires leading up to the heater has started to melt and smolder causing that smell. Removed burnt wires and repaired harness with butt splices and spade connectors, tested unit, all components are properly engaging and unit is now running as designed, no parts installed, job complete."

"Arrived on site to test unit for no power. Upon arrival tested outlet, outlet has proper voltage and is wired properly. Inspected junction box and found wire nuts have not been secured allowing the neutral wire to pop out of the wire nut and have no power sent to the unit. Secured both wire nuts and tested unit, unit is now powering up. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."

Arrived onsite for refrigerator making squealing noise. Upon arrival maintenance guy said the customer told him there was no noise morning of. I checked to confirm there was no noise and everything sounded as designed. I told the maintenance guy to give us a call If there is a noise and get a video so we can pinpoint the issue. No noises present at time of service. Call complete. No parts installed.

Arrived onsite for washer not getting water. Upon arrival I ran a diagnostic cycle and found the washer to be filling with the correct amount of water. Customer stated that she was concerned with the amount of water filling in the unit saying it didn't seem like much. I explained to the customer that the unit is filling with the correct amount of water and there were no issues present in the diagnostic cycle. I ran a normal cycle as well and found the unit filling with the correct amount of water. No water leaks present at time of service. Call complete. No parts installed.

"WDT531HAPM0 Arrived on site for water remaining at the end of cycle. Upon arrival, customer mentioned water will not evaporate aft3 cycle is done. Ran diagnostics and found all components working, even heater. Heater was producing 225 degrees F. Advised customer to run unit again on Heat Dry to see if issue still persists. Unit possibly just needed to be re programmed. Units is functioning as designed. No water leaks detected at this time. No parts replaced"

Arrived onsite for refrigerator not cooling. I found the evaporator cover frosted up and the evaporator also covered in frost. Intested the defrost heater from the molex and found it to be open returning tech to replace defrost heater. Told customer to run a defrost and see if the issue persist as the evaporator was full of ice and I was running behind on time. Return with all parts incase there are other issues. Office to RS.RC 57? and FC 36?; O-emld tckt

Arrived onsite for cooktop with orange flames. Upon arrival I noticed the customer had a humidifier running. I tested the cooktop flames and found good fuel flow as the flames were all uniform. There is a moisture issue present that is causing the flames to turn orange and I suspect it to be the humidifier. No parts were installed at time of service and no leaks are present. Call complete.

"Arrived on site for F7-E2. Upon arrival, ran diagnostics and get error code F7-E2 variable speed motor failure. Test unit by running a normal cycle. Unit operates correctly. Cleared error code and ran another normal cycle. Unit again operates correctly. Customer states that the builder had sent someone to double check install and did some things. Not sure if something was missed. Unit is operating as designed. No leaks present at this time. Job complete"

"Arrived on site to install previously ordered parts. Replaced sump and motor, repaired harness with new harness, replaced OWI sensor. Am now able to test unit. During test found additional leaks at tub near sump at front of unit and leaking from door vent. Will need vent deflector, vent assembly, inner door, tub assembly, and return with previously ordered parts. Also returning tech will need 2 hour weigh. Needs autho; ordrng 1 WPW10195032 (Deflector) and 1 WPW10467367 (Inner door) and 1 WPW10681511 (Tub) and 1 2hourweigh (2 hour weigh) and 1 Needsautho (Needs autho)"

Arrived on site to test unit for no ice production. Found bin thermistor reading open. Recommend thermistor. Reschedule for Tuesday 10/15. ; ordrng 1 WPW10511923 (Bin thermistor)

Arrived on site to test unit for tapping noise. Verified with customer noise is from diffuser. Replaced faulty diffuser(W11236851) and noise no longer present. Job complete.

"Arrived on site for damaged door. Removed defective left side door,transferred all parts to new door,installed new door,power cycled unit tested door operation and dispenser unit working as designed. Used w11518699"

"Arrived onsite for unit not making ice. Found fill tube frozen and error on ice maker. Found heater not properly seated. Replaced heater and icemaker. Tested and completed harvesting and fill. Set to max ice for customer to monitor. Called customer back and unit was making ice, more than 3/4 full.Replaced w11658802, w11087201"

"Arrived on site for washer not starting wash cycle . Ran diagnostics got motor and heater error code . Replaced sump and motor W11025157. Re ran diagnostics, all checked normal. No water leaks detected at time of service . Job complete"

"Arrived on site to inspect refrigerator ice maker noises. Upon further inspection, the customer advised that the ice dispenser is not dispensing ice and is loud. I tested the ice dispenser and found the motor is operating, but no ice is being dispensed. I removed the ice bin and found a large ball of ice in the chute (photo). I removed the ice and found the cubes, in the bin, are clumped together due to sweating and then freezing together. I poured a small amount of water down the ice chute and found the ice door is not sealing properly and allowing warm air inside to the ice bin. I inspected/tested and found no other issues with the unit other than frost in the freezer section due to the door being left partially open. I am ordering the separator and scheduled return service for 10/16/24. No water leaks observed during service. No parts installed today.; ordrng 1 W11572058 (Separator) and 1 CNOTE (NO TECH MA)"

"Arrived on site to install previously diagnosed and ordered parts. Due to the power cord and ignitor harness failures, I removed and replaced both parts and tested. Unit is operating as designed. While disassembling the unit, I found some screws that were partially stripped and replaced them. No gas leaks detected during service, job completed. W10392003, W11699921x4, W11637584"

"Arrived on site for range tripping breaker . Replaced both elements and control W11182108, W11594188, W10856603. Followed management and wp sp pointer on parts replacement and burn off . Ran amp check , amps are with in normal range . Job complete"

"Arrived on site for range tripping breaker . Replaced both elements and control W11182108, W11707168, W10856603. Followed management and wp sp pointer on parts replacement and burn off . Ran amp check , amps are with in normal range . Job complete"

"WFE320M0JS4 Arrived on site for a range tripping breaker. Upon arrival found breaker was tripped went outside to flip back on. Replaced part#s w11182108 , w10856603, and w11594224 .Checked polarity L1 to L2 (243.4) L1 to N ( 121.5) L2 to N (121.7) N to G (000.0) .Removed ground and preheated to 500 degrees temperature reached 500 without tripping breaker. Reconnected ground back on and preheated to 500 degrees with ground on. Temperature reached 500 degrees without tripping breaker product works as it's designed notified client to leave on for one and a half hours."

MED4500MW0 Arrived on site for a dryer not drying clothes per client . Upon Inspection found the air flow to clients home was in poor condition recommended client to get hold of landlord for maintenance cleaning. Further inspection found part#wp3392519 failed replaced and tested without dryer vent on product works as it's designed.

"Arrived on site to diagnose range with low flames. Tested unit and found flames are abnormally low, and if more than 1 burner is on they drop even further. I checked the wall gas valve and found it was in the closed position, almost seized. I was able to move the lever with some vice grips and retested. Found proper flame height, indicating wall valve was closed. Bubble tested installation gas line and found no leaks. Unit working as designed. No parts needed."

"Arrived on site to diagnose washer throwing over suds error when running, and also not finishing cycles. I tested the unit and found over suds and slow drain. When I ran the unit I did confirm the drain was barely flowing. I drained out water with a shop vac and checked the trap. Found trap was completely stuffed and not allowing any water through. Cleared trap and ran unit. Found it's filling and draining, but I found no excessive suds. Replaced the water levels sensor to resolve, once I saw the hose was clear. Unit now working as designed. No water leaks found. Parts used - W11316246."

Arrived on site to diagnose microwave with interlock related issues / door not closing. On arrival customer said they no longer needed service and got a countertop microwave. No services rendered. Call completed.

"Arrived on site and installed new control due to having incorrect engineering digit. Replaced and tested unit. Confirmed all functions working, and unit locks and unlocks. Repair completed, no water leaks found. Parts used - W11633359."

"Arrived on site for oven tripping breaker. Found junction box wires were twisted. Unwound and reset. Bake pulls 10 amps, broil pulls 14 amps. Working as designed. Call complete."

Arrived on site for dryer not completing cycles properly. On arrival found a stable power supply and found timer functioning. Found sensor chip installed to the left of timer console had not been inserted properly and wasnt able to register sensor temps on sense cycle and I slotted it into locked position. Also found thrmst-fix wp8318268 at 4.9k at room temp and replaced it. Tested dryer and found unit working as designed. Call complete

"Arrived on site for washer moving around every loud. Since day 1 unit is brand new. Found f8e1. Tested and fill valve and pressure switch working. No shake without any weight, replaced all 4 shocks. Verified operation. Call complete."

"Arrived on site for wall oven showing f3e0 in normal operation and causing fan to stay on low speed continuously. On arrival confirmed error but inspected sensor both directly at sensor and through harness from ACU and found a constant 1.1k at room temp. Found ui panel w11600370 and ACU w11261167 both had out of date software causing failure, replaced both parts and instructed customer on how to update unit using the app. Found wall oven working as designed. Call complete"

Arrived on site for refrigerator making clicking noise found noise coming from rear. Removed back panel. Confirmed condenser fan is hitting shroud. Found motor was defective. Replaced condenser motor. Verified operation. Call complete.

Arrived on site to inspect refrigerator with no lights inside the fridge. Upon further inspection I found that the led module has failed and will need to be replaced. I am ordering the led module W11470191. No water leaks observed during service. Office to schedule return service. ; ordrng 1 W11470191 (LED module)

"Arrived on site to inspect dishwasher not starting cycle. Upon further inspection, I placed the unit into diagnostic and observed error code F4E3 (motor not running). I verified that the control was sending 120 to the motor indicating that the motor is faulty. I replaced the motor assembly and tested the unit. The unit is operating as designed. No water leaks observed during service. W11025157"

Arrived on site to install previously diagnosed and ordered part. I installed the moisture sensors and tested the unit. The unit is operating as designed and no gas leaks observed during service. WP3387223

Arrived on site for refrigerator lights not working. Verified model and serial fall under bulletin. Replaced all led modules in REF AND FZR. verified operation. Call complete.

Arrived on site to inspect refrigerator not cooling and making loud noises for 20 seconds at a time. Upon further inspection I measured the FC and RC the FC measured 6 and the RC measured 34. I attempted to placed the unit into diagnostics to check defrost type and check other components however the UI would not allow the unit to be put in this mode. I attempted to reset the unit however I could not place the unit into diagnostics. I observed the damper opening and closing and this was the source of the loud noise. I am ordering the damper control WPW10594329 ui control W11674464. Office to schedule return service. No water leaks observed during service. ; ordrng 1 WPW10594329 (Damper control) and 1 W11674464 (Ui control)

"Arrived on site to inspect wall oven turning off while cooking. Upon further inspection, the customer advised that they have been cooking and the unit will shut off on its own and the display will go blank. Customer advised that they have had the unit connected to wifi via the Whirlpool app on their phone and the unit continues to fail. I placed the unit in diagnostics and checked error codes and found F6E4-main control failure. I cleared the code and cycled power to the unit and removed and replaced the main control. Cycled power and approximately one to two minutes afterwards, the unit reset itself. I am ordering the control panel and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 10/18/24. W11261167; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Arrived on site for not dispensing ice or water . Found in talking to customer that unit is not having dispensing issues but was making a loud ratting noise in fz . At time of visit unit was not making any noise . No frost build up . May have had door left open and may have been small amount of frost built up but since had defrosted it out . No parts installed . Instructed customer to call back if noise returns . May be defrosting issue . NO water leaks detected at time of service . Job complete

"Arrived on site to inspect dishwasher door not opening. Upon further inspection, I found the toeplate not secured on the right side and the left side of the toeplate was dented/damaged (photos). I adjusted the toeplate and placed the unit in diagnostics and tested. I tested each components individually as the tech sheet provides. While testing the wash motor, I tested several times to see if I could duplicate the previous issue of a water leak and could not duplicate the issue. Customer advised the unit was leaking from the right side of the door. I found some rust spots, not threatening to the unit, on the underside of the outer door panel where water had previously leaked but found not evidence of a leak at this time. The door gasket was previously replaced. I found the unit operating as designed and advised the customer of this. I did find some old dry water stains under the unit (photo) and advised the customer of my findings. I recommended the customer use the unit and monitor and if they see it begins to leak again to get a photo or video and call our office to schedule service. No water leaks observed during service, job completed. No parts installed and no charges due to callback."

"Arrived onsite for previously diagnosed parts. I replaced the lid and the two hinges the lid mounts on and the unit is now operating as designed. No water leaks present at time of service. Call complete. Installed W11259006 LID, WP8572974 HINGE, AND WP8563965 HINGE."

Arrived on site to install grommets. Installed all grommets test unit and unit test good job complete. W11447840x5

Arrived on site for ice maker not producing. Tried rest button and IM will not go into harvest . Ordering ice maker . Set return 10/18.; ordrng 1 W11700250 (Ice maker)

"Arrived on site for washer not completing cycles beyond trying to fill up. On arrival confirmed failure and found f8e1 in diagnostics and found cold side inlet valve failing to allow any water in. Found unit will need W11210463 valve, and I rescheduled customer for 10/15/24 to complete repairs. ; ordrng 1 W11210463 (Valve)"

Arrived on site to test unit for unit not washing correctly. Test unit and found wash motor not spraying water. Replaced sump and motor test unit and unit test good job complete w11416362

Arrived on site to test unit for unit not having power. Test unit and found unit getting 120v but not coming on. Test unit and found control disconnected. Secured connection test unit and unit test good. Job completed no parts used

Arrived on site to test unit for unit not heating. Test unit and found bad glow igniter. Replaced glow igniter test unit and unit test good unit pre heated to 350? job complete.

"Arrived on site for unit not freezing correctly. Removed evaporator cover found ice ball on inlet,removed compressor cover found leak at manufacture weld joint on filter drier. Replaced the evaporator and defective drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Used w11598433,wpw10143759; used 1 Wpw10143759 (Drier) from stock"

"Arrived on site for no,ice. Ice room temp reading 5? ran diagnostics E5 error code,replaced defective icemaker,power cycled unit ran harvest test passed ran fill test passed. Used w11658802"

"Arrived on site for loud noise. Ran diagnostics ice hitting fan blade in fresh food section,removed cover defrosted right side of evaporator,replaced cover reassembled unit ran diagnostics changed defrost setting to basic. Used w11610999"

"Arrived on site for door issues. Found doors not opening and closing correctly,adjusted hinges tested door operation unit working as designed. No parts used."

"Arrived on site for washer having a scraping noise . Can hear scraping turning tub bye hand . Ran spin test and can hear something scraping and bouncing in between tub and basket . Ordering tub , will need second tech . As ordering stator and bolt if needed . No error codes . No water leaks detected at time of service . No parts installed . Call to set return ; ordrng 1 W11460604 (Tub) and 1 W11354541 (Stator) and 1 W11557803 (Rotor screw) and 1 2ndman"

Arrived on site for wrapper being bent after last repair . Found wrapper not clipped into frame and otr not hooked into wall mount . Dropped microwave and clipped wrapper in properly and mount properly to wall mount . No parts used . Job complete

"MVWB965HC0 Arrived on site for a washer with f5 error code per notes. Upon arrival found F5E3 , F5E2, and F5E1 all pointing to a bad latch. Further inspection and testing found the only issue was the latch replaced part#w11188327 tested product working as it's designed no water leaks visible from watersupply."

WTW8127LW1 Arrived on site for a washer with a damaged power cord. Replaced part # w11551294 tested product works as it's designed no water leaks visible from watersupply.

MVW6500MW0 Arrived on site for a washer not spinning out all water from clothes per client. Upon arrival seen clients videos of the issues with not spinning. Further inspection found water values had lower ohms then new water valves replaced part#11614515 . I looked up under machine removed shield and inspection gearcase for any oil leaks machine looked good underneath. I balanced and calibrated washer not sure if last tech calibrated it . I ran a full quick cycle test with towels stayed until end of cycle . Product works as it's designed no water leaks visible from watersupply.

"Arrived on site to test unit for latching issues. Upon arrival customer presented issue, strike has been broken off. Replaced strike (W11700916) and tested unit, unit is now latching properly. Ran a diagnostic cycle, all components properly engaging and unit is now running as designed, no leaks detected, job complete."

Arrived on site for range not turning on. On arrival confirmed failure and found control had failed. Found stable power supply and replaced control w11567368. Found range working as designed call complete

"Arrived on site to test unit for strong gas smell and not keeping temp. Upon arrival customer stated when unit ignites the gas smell is really strong, lingers when cooking. Also unit does not keep proper temp. Tested unit, found air shutter on the burner tube is open too much causing unburned gas to enter into the atmosphere. Adjusted air shutter to 10% open, tested unit, gas smell is still present. Noticed cooktop burners are starting to sound like blow torches indicating an issue with the regulator. Replaced regulator (W11590292) and tested unit, on ignition there is a gas smell present. After two minutes the smell has dissipated from the unit and no smell is present. Ran a bake cycle, unit preheated to 400?, dropped to 330? before reigniting and heating back up to 370?. Unit than cycled between 330? to 370?. Informed customer that a slight gas smell will always be present when the unit is in use, recommend running the vent hood simultaneously with the range to vent out unburned gas. Customer is happy with the improvement. Unit is now running as designed, no gas leaks detected, job complete."

"MVW6230RHW1 Arrived to inspect not draining. I found the machine with a large amount of water standing and utilized a jumper cord to remove the water. The prior harness repair had failed and I removed the failed section and corrected. The machine resumed all normal functions and I cleared an F9E1 error, recalibrated and tested. No leaks observed during service, drain safety strap added."

WDF341PAPM2 Arrived to inspect wash arm issue. I found the mount for the middle arm had failed. I removed and replaced the arm and tested. The machine was not correctly mounted by the installer and there was no cabinet wood to attach the screws to. I advised the customer on how to correct. No leaks observed during service.

"Arrived on site to replace previously diagnosed microwave TOD and oven broil element. Replaced TOD(W11568584), broil element(W11617232) and bake element(W11545804). Tested microwave at 1min, 2min and 3 minutes with no issues. Heated oven to 350? with no issues. Unit is now working as designed. Customer stated she has app but unit is not currently connected to WiFi. Advised to connect unit to WiFi to ensure latest software is uploaded. Job complete."

F5-E4 lid not opened between cycles. Ran a manual components test and lid will not lock. Found latch has failed. Need to replace latch. Replaced latch W10837741. Test unit and is now operating as designed. No leaks present at this time. Job complete

Arrived on site to diagnose microwave that is not heating at all. Customer said they heard a noticable noise during a cook and it stopped heating and got louder after. I checked the HV system and found the magnetron is making excessively loud buzzing and not heating. Saw no other issues. Ordering cap / mag / diode to resolve. Office to schedule when parts available. ; ordrng 1 W11495561 (Magnetron)

"MVW5430MW1 Arrived to inspect failure to complete. I found the issue was the machine did not drain completely on the last attempted load and had a corresponding error, which I cleared. Moving the machine caused the pump to engage and pump out the remaining water. Inspection of the harness area at the drain pump entry point to the harness showed the blue wire had failed at that point. I was able to correct the issue and tested through multiple cycles. The issue was fully resolved and the machine operated as designed. No leaks observed during service."

"MVW7232HW2 Arrvied to inspect drain issue. I found the issue was actually due to the machine not fully spinning out. The feet were not set and the machine would rock angularly, causing load balancing attempts and failed spin. I found the harness had been rubbing on the rotor as well and corrected. Operational test good, no leaks observed during service."

"ADB1400AGS1 Arrived to instal part. Prior to part replacement, I entered service test mode to check error codes, finding none stored. Inspection of the fill of the machine appeared to be slightly reduced and I found the part sent was incorrect, with the correct p/n, but being for a completely different type of appliance. I inspected the water supply and found a large amount of debris within the inlet filter. Flushing the upper line, there was significant debris and discoloration of the water. Removing the debris, I noted a slight improvement in water fill, but not a significant difference. I am reordering the vale and the customer will have a replacement supply line for our return. I found the customer has been a long-term user of pre-measured detergent pods and discussed the issues with washing, drying and subsequent machine failures that can arise from their use. No leaks observed during service. ; ordrng 1 W11175771 (Valve, Inlet)"

"Arrived on site to diagnose washer that was banging around since delivery. Examined unit and checked basket and suspension. I found the basket was extremely loose on the gearcase shaft and could easily touch the sides of the tub. Removed washplate to inspect spanner nut, and found spanner nut wasn't tighted down. It was barely on the shaft at all. Fully tightened spanner nut and tested. Calibrated. Verified vibrations gone and unit working as designed. Repair completed, no parts used."

WDP540HAMZ0 Arrived on site for a dishwasher not cleaning dishes per client. Upon arrival found client was having issues with his sink drain that was affecting the draining of the dish washer. Client is calling home builder for that issue. I adjusted the drain hose for the dishwasher it wasn't correctly adjusted to drain properly. No parts used no water leaks visible from watersupply.

KCGC506JSS00 Arrived on site for a gas cooktop making continual sparking after ignition. Further inspection found the center module was defective I replaced part #w11319687 and w11344433 that fixed the center burners . Need to order two more modules I was only sent one. Returning part back just in case needed.; ordrng 2 w11319687 (Module)s

Arrived on site and replaced previously diagnosed belt(341241). Unit is now working as designed. Job complete.

WRS331SDHM06 Arrived on site for a refrigerator not making ice. Upon arrival fridge was in a apartment and the maintenance man just plugged in so I didn't get temp for rc and fc. Ran a diagnostic on refrigerator tested icemaker it wasn't responding unplugged and turn off and on no movement. Replacedpart#w11700250 tested icemaker responded to test no water leaks visible from watersupply.

WRS588FIHZ04 Arrived on site for a refrigerator with dispensing water issues . Upon arrival found slow water flow and the filter housing door was lose causing slow water flow . I reattached and adjusted filter door and water flow was working correctly no parts used.

WOS51EC0HS20 Arrived on site to install parts from previous tech. I installed part# w11600370 tested product works as it's designed.

"Arrived on site for refrigerator not making ice. Customer said it worked for about a week. Found icemaker stuck in position with ice, removed cover. Removed ice. Tested and ice maker failed. Replaced icemaker. Verified operation. Call complete. W10873791"

Arrived on site for refrigerator making loud noise. Removed evaporator cover and found ice leaking from fill tube and freezing near motor. Cleared ice. Ordering fill tube extension and mastic. Reset for tues am. ; ordrng 1 WPW10496649 (Fill tube) and 1 212643 (Sealer)

"Arrived,on site for refrigerator making noise. Removed and replaced icemaker. All components working normally, call complete."

"Arrived on site for range tripping breaker during preheat of bake cycle. On arrival found 248(L1-L2), 124(L1-n), 124(L2-n), 0(g-n). Found amp draw wouldnt exceed 14 amps, but found breaker will trip in transition between bake and broil elements when amp draw change in preheat cycle goes between 10-14amps. Instructed customer on how to preheat oven to train breaker to handle amp change without tripping, call complete"

Arrived on site for refrigerator needing doors. On arrival confirmed issue and replaced both rc doors w1154959 & w10849511. Found doors sealing as designed. Call complete

"Arrived on site for microwave that tripped breaker. On arrival confirmed failure and found 20amp fuse had broken along with the upper and lower interlock asm being the cause of blown fuse. Reported findings to safety tea, under sr#7740010364 and was given autho for full repair of W1cg2j0wpL1. Replaced w11551761 and w11551558 interlocks and w11707984 fuse. Tested microwave and found unit heat8ng as designed call complete"

"Arrived on site for refrigerator needing discharge line. On arrival installed part wp12866903 then pulled vac and recharged system with 5oz of r134a. Found psi levels at 145 and 3 after 10 minutes of running and unit starting to cool, informed customer to give unit 24 hrs to stabilize temps. Call complete"