We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Uhland, TX 78640
Andrey
Job Details: 11/29/2023
"Arrived on site to test unit for not heating,tested unit found shorted thermal cutoffs and heating element, replaced and tested, unit is now running as designed, ran vent test and vent is restricted, advised customer to hire a professional to clean vent a before running unit , at this time job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78735
Scott
Job Details: 11/29/2023
"Arrived on site .,replaced thermal fuse and cycle thermostat . Unit is now heating and tumbling . Job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Austin, TX 78701
Kimo
Job Details: 11/29/2023
Arrived onsite for a DW that has a scratch on the front panel/ outer door. Upon arrival I found the scratch on the door. I replaced the outer door and tested the unit and found unit operating as designed
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78746
Luis
Job Details: 11/29/2023
"#4242Arrived on site for no ice. Ran diagnostics diagnosed a defective recirculating pump,replaced pump ran diagnostics all test passed."
We serviced a
WHIRLPOOL WASHER
Model WFC682CLW0
Near Marble Falls, TX 78654
Lou
Job Details: 11/29/2023
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the detergent dispenser and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ4
Near Georgetown, TX 78628
Sterling
Job Details: 11/29/2023
On arrival verified complaint of not heating in oven. Ran bake and broil cycles and they never started the igniters or gas. Checked voltage to DSI board getting 120 Vac but not starting cycle. Recommend ordering W10860916 DSI board. Reschedule for 12/4; schdld next appmnt for 12/6 WED !
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Niederwald, TX 78640
Leonardo
Job Details: 11/29/2023
"Arrived on site to test unit for unit making noise when turntable it turning. Test unit and found bad turntable motor,ring and drive. Ordering all parts office to reschedule ; ordrng 1 W11252182 (Turntable ring) and 1 W11245707 (Turntable drive)"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Bastrop, TX 78602
Joe Z
Job Details: 11/29/2023
F9-E1 drain pump long drain. Raised unit to inspect drain pump. Found feet have not been set causing tub to bottom out and yank harness from drain pump. Secured connection. Set feet correctly. Test unit and is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model JGCP436HL00
Near Austin, TX 78738
Scott
Job Details: 11/29/2023
"Arrived on site for yellowish flames and low flames . Right front and center rear burners and caps are sooty . Ordering burner heads, caps and regulator. No gas leaks detected at this time . Call to set return .; ordrng 1 W11319683 (Right front burner head) and 1 W11319673 (Rear center burner head) and 1 W11319224 (Caps burner head)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Seguin, TX 78155
Andrey
Job Details: 11/29/2023
"Arrived on site to test unit for no ice production, tested unit found ice maker has a E5 error code, ran harvest and fill cycle and both passed, ran test 15 and found it displaying 01 ice bin is full but there is no ice, replaced emitter board and receiver board, ran test 15 and it is now registering properly, advised customer to monitor and if issue persists call us back, at this time job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Del Valle, TX 78617
Matthew
Job Details: 11/29/2023
Arrived onsite for complaint of racks rusting. Inspected and found upper rack rusting. Ordering upper rack. Office to reschedule ; ordrng 1 W10909088 (Upper rack)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Austin, TX 78731
Wesley
Job Details: 11/29/2023
Arrived onsite and replaced the control and the sensor for an f3e0 and f2e1 error. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Del Valle, TX 78617
Matthew
Job Details: 11/29/2023
Arrived onsite for unit not cleaning dishes properly. Ran diagnostics and found error code for failed motor. Ran test and confirmed failure. Replaced sump and motor assembly. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Cedar Creek, TX 78612
Joe Z
Job Details: 11/29/2023
"Arrived on site for not dispensing or making ice. Upon arrival inspected unit and when pushing ice paddle or water dispenser,cannot hear valve or auger motor energize. Found ui lock selection was on. Unlocked ui and dispenser now energizes but not getting water to icemaker or water dispenser. Found supply water line is in OFF position. Restored water. Reset ice maker and unit filled correctly as well as water dispenser operates correctly. No leaks present at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS3
Near Austin, TX 78746
Kimo
Job Details: 11/29/2023
Arrived onsite for a DW that is having and issues where the dispenser door would not close when there is a soap pod in it. Upon comparison with a know good dispenser I found that the one with the issue had a shallower cup. I replaced it and tested the unit and found unit operating as designed
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78735
Matthew
Job Details: 11/29/2023
Arrived on site for unit. UI panel not responding. Unit is stacked. Unstacked you need to access your panel for a washer. Replaced UI and tested. Unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/29/2023
"Arrived on site to replace tub previously found without perforated holes. Replaced tub with holes completely punched through. Also found unit to be un level basket was nearly touching right side and front side while sitting empty. Tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Austin, TX 78731
Wesley
Job Details: 11/29/2023
Arrived onsite and found unit with dented cooktop perimeter. Replaced the cooktop. Unit is now operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBS1
Near Austin, TX 78759
Miguel
Job Details: 11/29/2023
Arrived onsite for dispenser door not closing properly. Found door was not always latching. Replaced dispenser. Verified operation call complete
We serviced a
WHIRLPOOL FREEZER
Model WRT318FMDM09
Near Austin, TX 78758
Miguel
Job Details: 11/29/2023
Arrived on site for gasket falling off.. confirmed freezer gasket will not stay.replaced with new gasket. Used heat gun to form into position. Verified operation. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Leander, TX 78641
Maurice R
Job Details: 11/29/2023
Arrived onsite for previously diagnosed parts. Installed the dispenser on to the dishwasher. The dispenser is operating as designed and no water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw3
Near Hutto, TX 78634
David Z
Job Details: 11/29/2023
"Arrived on site to complete repair on washer. Installed new cabinet, tub, basket, tub ring, washplate, rear panel. Reassembled. Verified proper spin. Repair completed."
We serviced a
WHIRLPOOL VENTHOOD
Model KVWC956KSS0
Near Austin, TX 78704
Leonardo
Job Details: 11/29/2023
Arrived on site to test unit for unit turning on after lights or cooking. Called Techline ran test with Techline and per Techline unit is working as designed. Unit only turning on after lights being on or after cooking. Test board and sensor all test good job complete. SR#7737900379
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Leander, TX 78645
Maurice R
Job Details: 11/29/2023
Arrived onsite for flames to big.on inspection the flames that are to big were the simmer flame. Adjusted the burners so they had a simmer. While checking the burners found the middle burner has the issue of going out when switching from high to simmer. Ordering a new valve for the center burner. ; ordrng 1 WCG97US6HS05 (Center valve)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78754
Matthew
Job Details: 11/29/2023
"Arrived onsite for unit not heating. Upon arrival inspected unit. Unit has 120vac, starts and tumbles. Disassembled and found failed cutoff. Replaced and tested. Unit is now functioning properly. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Austin, TX 78721
Leonardo
Job Details: 11/29/2023
Arrived on site to test unit for not water. Test unit and found and fill valve. Replaced fill valve test unit and unit getting water but wash motor not coming on. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78626
Blake
Job Details: 11/29/2023
Arrived on site to inspect dishwasher. I found error code F4E3 and F7E1. I ohmed the pump and found it open. I removed and replaced the motor assembly and tested. The unit now operates as designed. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB07
Near New Braunfels, TX 78130
Andrew
Job Details: 11/29/2023
Arrived on site and replaced previously diagnosed evap harness and motor. Found harness is not the correct harness. Ordering and scheduled for 12/08. ; ordrng 1 W11260592 (Evap harness)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Blake
Job Details: 11/29/2023
Arrived on site to inspect gas range burning smell. I spoke with the customer and she informed me after cooking a baked potato for around 40 minutes she smelled a burning smell and went to turn the oven off and found the control panel very hot. I inspected the unit and found a white sticky residue on the back of the unit on the vent. It looks like the tech sheet thats encased in plastic was installed on the vent. When the oven was used for an extended period of time the plastic melted causing the burning smell. I ran a bake cycle to 350 and 425 and monitored temperatures. The unit is heating properly. I instructed the customer that the vent for the oven is located under the control panel causing the control panel to get hot. I also informed the customer to always use the vent fan when using the range. I called Whirlpool techline and spoke with Chris 7737903293. Chris recommends cleaning the melted adhesive off the vent. I also called Whirlpool safety 7737836770 and documented my findings. I cleaned the residue off the vent and now the unit operates as designed. No gas leaks detected during service.
We serviced a
UNKNOWN WASHER
Model MLV45N1BWW
Near Fort Cavazos, TX 76544
Tyler
Job Details: 11/29/2023
Arrived on site for washer with broken drain hose attachment. Upon arrival found middle drain hose asm broken. Couldnt reach customer to notify them of part status or get autho for repairs. Office to collect service from fc on file.
We serviced a
JENN-AIR COOKTOP
Model JIC4530KB01
Near Horseshoe Bay, TX 78657
Lou
Job Details: 11/29/2023
"Arrived on site to inspect induction cooktop controls issue. Upon further inspection, using a large pot, I placed some water in the pot and tested the cooktop large middle burner on setting of 9. Shortly after placing the pot on and turning the burner on, the water began to boil (photo) which tells me the unit is getting 240V. Using a smaller pot and testing the same as with the large pot, I tested the back left burner and it too is operating as designed (photo). I tested all burners and all burners are operating as designed. I contacted the owner to discuss use and care of the unit. No repairs needed at this time, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW02
Near Austin, TX 78750
Miguel
Job Details: 11/29/2023
Arrived on site for freezer light night working. Replaced light and still not working. Replaced switch and it worked once.. replaced socket as well and now unit working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model Wtw7120hw0
Near Pflugerville, TX 78660
David Z
Job Details: 11/29/2023
Arrived on site to install new strike on washer. Removed damaged part and replaced. Verified unit latching properly. Repair completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, TX 78737
Scott
Job Details: 11/29/2023
Arrived on site for dispenser making a lot of noise and spraying. Also having condensation building up on freezer door gasket . Adjusted mullion heaters . Ordering valves filter head . No water leaks call to set return ; ordrng 1 W11482025 (Valve) and 1 W11482383 (Valve) and 1 W11482384 (Filter head) and 1 EDR2RXD1 (Filter)
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Georgetown, TX 78633
Gerry C
Job Details: 11/29/2023
"KOSE500ESS20 Arrived to inspect temperature issues. I discussed the issue with the customer and they had already adjusted the temperature offset to their liking. I advised on the differences between normal bake and convection bake and further discussed complete preheating by allowing additional time after starting a bake process. The unit worked as designed, operational test good."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LM0
Near Seguin, TX 78155
Andrey
Job Details: 11/29/2023
"Arrived on site to test unit for no power, tested unit found 120VAC in junction box, exposed control and found black connections loose, secured connection and tested, unit is now running as designed, advised customer that if it happens again, harness will need to be replaced, no leaks detected job complete"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/29/2023
"Arrived on site to inspect unit for not igniting properly, upon closer inspection found right side burners had the caps reversed, causing slow ignition and soot build up on the caps. Unit was still taking excessive time to light the back right burner, Replaced burner head, tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Buda, TX 78610
Andrey
Job Details: 11/29/2023
"Arrived on site to test unit for banging noise, tested unit found banging coming from drain hose, adjusted and noise is now gone but belt it stretched causing a loud squeak when switching between motor speeds, ordered belt rescheduled for 12/18 per customer request ; ordrng 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Austin, TX 78717
Miguel
Job Details: 11/29/2023
Arrived on site with new basket. Replaced old gasket that had a gap. Recalibrated machine. Verified operation. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, TX 78744
Scott
Job Details: 11/28/2023
"Arrived on site for top burners not flaming properly and upper oven not heating correctly. Also a smell of gas . Checked all connections, found small leak at adapter on gas line side . Tightened down connection , fixed gas leak . Recalibrated upper oven . Adjusted valve cover due to rubbing on valve stems. No other issues found . Charged 162.36 collected 186.71 AUTHO JA394TJob complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Manor, TX 78653
Joe Z
Job Details: 11/28/2023
"Arrived on site for not filling with water correctly and unit shakes and vibrates with any load. Upon arrival inspected unit and found defective basket. Ran diagnostics and there are no saved error codes. Test both hot and cold valves and are good. Unit is filling correctly. Need to replace basket. Ordering basket, washplate as well as rear panel if needed for vibration issues per service pointer; ordrng 1 W10919191 (Washplate) and 1 W11172199 (Basket) and 1 W11486091 (Rear panel)"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near San Marcos, TX 78666
Leonardo
Job Details: 11/28/2023
Arrived on site to replace manifold. Replaced manifold test unit no leaks present job complete.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Round Rock, TX 78665
David Z
Job Details: 11/28/2023
Arrived on site to install front left orifice holder to resolve non igniting burner. Replaced igniter and tested. Verified unit working as designed. Repair complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN406EPA00
Near Austin, TX 78726
Maurice R
Job Details: 11/28/2023
Arrived onsite for lights not on. On interior the same lights were out. I replaced the one in the fc and the lights came back on. If they go out again need to send the LED controller board the next time. The unit is operating as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Bertram, TX 78605
Miguel
Job Details: 11/28/2023
Arrived on site for refrigerator making noise. Unit was on and quiet on arrival. Temperature in both fzr and ref are good. Making ice. Removed back panel and vibration noise started getting loud. Used pads and adjusting tubing to correct vibration noise. Verified operation.call complete.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Temple, TX 76502
Tyler
Job Details: 11/28/2023
"Arrived on site for washer needing previously diagnosed inner basket, tub ring, and suspension rods. Upon arrival reconfirmed issue and installed parts, found during tests there was no leaks, and unit was stable in spin but during max speed spin test I fo7nd gearcase grinding internally and not stopping. Ordering W11454372 gearcase and rescheduled customer for 12/5/23 to complete repairs.; ordrng 1 W11454372 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Salado, TX 76571
Sterling
Job Details: 11/28/2023
On arrival verified complaint of noise. Noise is during shift. Found cam and shifter needing to be replaced. Gearcase is dry and not leaking oil Replaced cam and shifter and noise went away as it was hard shifting. Ran manual test and found no error codes or abnormal noises. Job complete no leaks detected during service.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ01
Near Spicewood, TX 78669
Paul
Job Details: 11/28/2023
Arrived onsite for an ice machine that will not turn on. I found the external drain pump not passing neutral. I replaced the pump and tested the machine. All is working as designed. Call complete.
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Pflugerville, TX 78660
Blake
Job Details: 11/28/2023
Arrived on site to inspect gas range. The customer informed me the unit wont heat correctly. I ran a bake cycle to 415 and monitored temperatures. I found a difference of 15 degrees through two different bake cycles. I calibrated the unit and added 15 degrees and tested. The unit now operates as designed. No gas leaks detected during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Canyon Lake, TX 78132
Andrew
Job Details: 11/28/2023
"Arrived on site to inspect unit for cavity lights not working properly. Replaced all cavity lights in fridge and freezer compartments, per service pointer W11606409. All lights are now working, tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AMS0
Near Temple, TX 76504
Tyler
Job Details: 11/28/2023
"Arrived on site for dishwasher leaking and not heating correctly. Upon arrival found no errors. Found leaking coming from middle of door under door itself. Found no leaks under dishwasher near fill/drain lines or motor. Disassembled door and found leak coming from exhaust vent. Rescheduled customer for 12/08/23 to complete repairs. Ordering WP8269259 vent gasket, WPW10329609 vent.; ordrng 1 WP8269259 (Vent gasket) and 1 WPW10329609 (Vent)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Georgetown, TX 78633
Sterling
Job Details: 11/28/2023
On arrival verified complaint of noise. Customer states it happens when the rc section cools. Ran test 3 and found damper making noise. Replaced damper and noise went away. No visual damage to damper. Job complete no leaks detected during service. Operational test good.
We serviced a
WHIRLPOOL DRYER
Model MED6230HW0
Near Austin, TX 78754
Kimo
Job Details: 11/28/2023
"Arrived onsite for a dryer that is not turning on. Upon arrival the customer advised me that the unit will power on but it wont tumble. I checked voltage and polarity and found the both good, I also found that the unit was wired properly. Upon further inspection I found that the heater element was shorted to ground/chassis I corrected this and tested the unit and found no change, then I replaced the console and the control and tested the unit and found unit operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near New Braunfels, TX 78130
Andrey
Job Details: 11/28/2023
"Arrived on site to test unit for no ice production, tested unit found bin full of ice and ice maker is cycling properly, customer stated that right gasket is damaged, inspected and found Right RC gasket torn, replaced gasket from job 396627 part# W11456682, advised customer to allow 24-48 hour for the gasket to completely form, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near New Braunfels, TX 78130
Leonardo
Job Details: 11/28/2023
Arrived on site to test unit for console screen turning on and off. Found display turning on and off 3 times. Replaced console test unit and unit test good job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Gatesville, TX 76528
Jonathan M
Job Details: 11/28/2023
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the compressor, dryer, and access valve and charge the unit up with nitrogen 225 psi. From the unit pressures hold for 20 minutes without dropping. Vacuumed down the unit to -30 psi and pressure. Sold again for another 20 minutes. Charged the unit up with 55 g of R600 refrigerant and test of the unit. The unit began to cool and operate as designed. I advised the customer to call back if any other issues persist. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near San Marcos, TX 78666
Andrey
Job Details: 11/28/2023
"Arrived on site to replace previously diagnosed control, power supply board, LED board, UI, Deli UI and FC motor, replaced and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KURL114KPA00
Near Leander, TX 78641
Maurice R
Job Details: 11/28/2023
Arrived onsite for scratch and dent on door. Installed door and tested it. Door closes as designed and no water leaks detected during service.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near San Marcos, TX 78666
Andrew
Job Details: 11/28/2023
"Arrived on site to inspect unit for a noise occurring before the unit heats up and lessens when the unit heats up. Customer showed video with the issue present, confirming squeal is occurring ever 2-5 minutes. Upon closer inspection found idler pulley seemed to have grease as well as a strip from where the belt was driving it, replaced belt and idler pulley, and zip tied loose wires away from cavity walls. Ran unit for 30 minutes total, was never able to replicate noise. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Austin, TX 78754
Wesley
Job Details: 11/28/2023
Arrived onsite and found unit operating with sticking door switch in freezer. Corrected issue by unsticking the door switch. Advised customer on repair and provided switch part number.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Lakeway, TX 78738
Luis
Job Details: 11/28/2023
"Arrived on site for panel falling off door. Found custom door skin panel not secured to door,removed covers found screws popped out of panel to door,secured door to custom panel skin tested door operation good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Round Rock, TX 78681
Maurice R
Job Details: 11/28/2023
"Arrived onsite for refrigerator not cooling. Customer said they cleaned the condenser and defrost the fc. I gain about to the fc evap and found the heater connection had pulled out of the connector housing and was not connected. The heater ohmed out at 90 ohms, it was in spec tolerance. No water leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Hutto, TX 78634
Blake
Job Details: 11/28/2023
Arrived on site to inspect gas range. The customer had concerns of the middle simmer burner not being high flame and the oven flame going off and back on. I tested the unit and found everything operating properly. I instructed the customer on the simmer burner and how its designed and also how the bake flame cycles on and off to regulate temperature. The unit is operating as designed. No gas leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Pflugerville, TX 78660
Blake
Job Details: 11/28/2023
Arrived on site to inspect top load washer. The customer informed me the dispenser drips water into the basket non stop but stopped before I arrived. I ran a test cycle and found no issues. I am ordering the valve to resolve. No leaks observed during service. ; ordrng 1 W11513255 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near New Braunfels, TX 78130
Leonardo
Job Details: 11/28/2023
Arrived on site to test unit for unit not washing. Test unit and found and wash motor. Replaced sump and motor test unit and unit test good no leaks present job complete.
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ1
Near Elgin, TX 78621
Joe Z
Job Details: 11/28/2023
Arrived on site to install previously ordered parts. Replaced power cord. Test unit by preheating oven to 350. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model Krmf706ebs01
Near Leander, TX 78641
Lou
Job Details: 11/28/2023
"Arrived on site to inspect refrigerator tripping the breaker. Upon further inspection, I found the unit with no power and the breaker tripped. The breaker is a GFCI breaker and once the breaker was turned on, the red warning light began to flash. I recommended the customer have the breaker inspected/replaced. With the unit powered up, I placed the unit in diagnostics and tested all components and found the defrost element in the FC compartment was causing the unit to trip the breaker as I forced defrost on the unit and the unit lost power. Before I gained access to the element, I provided a disclaimer from management regarding the issues with this unit to my customer. I gained access to the defrost element and found the evap cover insulation had melted at the bottom (photo) and found what appears to be a burnout spot on the element and the right side of the element looks warped outward away from the evaporator. I tested ohms to the element and got 30.1 ohms. I attempted to test for voltage and when I forced defrost again, the unit lost power and the breaker tripped. After discussing repairs and the potential for more failures in the near future, the customer advised they did not want to move forward with repairs. I reassembled the unit and had the customer sign for their receipt. Unit left turned off at the breaker and no water leaks observed during service, job completed."
We serviced a
UNKNOWN VENTHOOD
Model UXT5536AAS4
Near San Marcos, TX 78666
Leonardo
Job Details: 11/28/2023
Arrived on site to replaced control board. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Leander, TX 78641
Lou
Job Details: 11/28/2023
"Arrived on site to inspect dryer gas odors. Upon further inspection, the customer advised that they smelled gas after the previous service call. Customer advised that a gas company rep came to inspect and found the leak at the burner connector and gas line. At the previous service call, the unit was moved out to remove the vent tube but no gas odors were present at that time. I found the gas line connector to the unit burner was not tight and gas was weeping. I tightened the connection and tested the unit and tested the connection, for any further leaks, with my liquid gas leak detector and the unit is operating as designed with no further leaks. Also tested the connection at the wall,and found no leaks. No gas leaks detected at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Maxwell, TX 78656
Andrew
Job Details: 11/28/2023
"Arrived on site to inspect unit for leaking from bottom. Upon closer inspection found crack in line leading to reservoir. Replaced bad line, tested unit, unit is running as intended. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Austin, TX 78701
Scott
Job Details: 11/28/2023
"Arrived on site ,replaced motor and belt .ran unit all checked normal. Job completed"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Burnet, TX 78611
Miguel
Job Details: 11/28/2023
Arrived on site for washer leaking. On arrival I found error code f9e1. Found drain was getting voltage but not pushing out all water. Replaced drain pump. Verified operation. Call complete. No leaks.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78519LZ00
Near Killeen, TX 76542
Tyler
Job Details: 11/28/2023
Arrived on site for microwave needing previously diagnosed paint over burn mark in inner cavity. Upon arrival reconfirmed issue and applied paint. Found unit working as designed. Call complete ; O-emld tckt
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Georgetown, TX 78628
Lou
Job Details: 11/28/2023
"Arrived on site to inspect cooktop burners not igniting. Upon further inspection, I tested the cooktop burners and found the back left and back right burner valves/ignition switches are sticking. I disassembled the unit and adjusted the switch harness on the valves and retested and unit is operating as designed. No gas leaks detected during service, job completed. New home/new build/ vacant no one available to sign for receipt."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Leander, TX 78641
Lou
Job Details: 11/28/2023
"Arrived on site to inspect dishwasher door falling open. Upon further inspection, I opened the door at a 45 degree angle and it continued to open and would not stay in place. I pulled the unit out enough to gain access to the door hinges and found the right hinge spring had jumped off track. I placed the spring back in place and adjusted it and tested the door. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Round Rock, TX 78664
David Z
Job Details: 11/28/2023
Arrived on site to install new timer / knob / start switch. Replaced and verified proper function. Unit has wrinkle guard functionality on auto cycles causing it to turn on. Call completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Austin, TX 78759
Kimo
Job Details: 11/28/2023
Arrived onsite for a refrigerator that is ejecting its water filter then you call for water. Upon arrival I tested this and found it to be true. I replaced the housing and tested the unit and found unit operating as drain no leaks.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Liberty Hill, TX 78642
Miguel
Job Details: 11/28/2023
Arrived on site for microwave not working On test I can hear relay just clicking. High voltage not enabling. Removed from wall. Found thermostat was open. Replaced control. Replaced thermostat. Verified operation. Call complete; used 1 W11568584 (Sensor) from stock
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Jonesboro, TX 76538
Jonathan M
Job Details: 11/28/2023
Arrived on site to install previously diagnosed park. Inspected unit and work area. Replaced the actuator and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Belton, TX 76513
Tyler
Job Details: 11/28/2023
"Arrived on site for washer not dissolving soap, and making a grinding noise when adjusted between agitation/spin. Upon Arrival found rotor screw loose and tighten it down. Found noise no longer present. Also instructed customer soap pods could be placed in tub directly and not in dispenser. Unit works as designed with no leaks, call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Hutto, TX 78634
Blake
Job Details: 11/28/2023
Arrived on site to inspect side by side refrigerator noise. I tested all fans and the compressor and found them running quietly. I ran test 3 in diagnostics and found the diffuser running loudly. I removed and replaced the diffuser and tested. The unit now operates as designed. No leaks observed during service.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Florence, TX 76527
Sterling
Job Details: 11/28/2023
On arrival verified complaint of noise. On visual inspection of gearcase spotted oil. Replaced the gear aseptic. Splutch and shifter Assy. Reassembled and ran manual test. All components activated correctly and no noise. Job complete. No leaks detected during service. All operational test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS09
Near Austin, TX 78747
Scott
Job Details: 11/28/2023
Arrived on site for Dampner making a lot of noise and condensation and frost on grill. Replaced diffuser . Ran diagnostics and all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Georgetown, TX 78626
Gerry C
Job Details: 11/28/2023
WFG320M0MS0 Arrived to inspect slow heating. I found the air shutter incorrectly set and the burner tube would not fully ignite along its length. I adjusted the air shutter and retested and the issue was fully resolved. The unit heated as designed. No gas leaks detected during service.
We serviced a
JENN-AIR COOKTOP
Model JIC4715GS
Near Austin, TX 78730
Matthew
Job Details: 11/28/2023
"Arrived on site to replace UI. Replaced UI and tested. Unit was responding. Allowed Mrs to test and was having difficulty. Each time she would try it would not respond, then I would try and it would. Allowed Mr to try and unit was responding as designed. Notified Mrs that hand creams and lotions could affect the touch sensor. Customer will monitor. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near Taylor, TX 76574
Gerry C
Job Details: 11/28/2023
WEG750H0HZ5 Arrived to inspect no oven heat. I found the unit would not ignite in bake or broil and inspected the ignition board. There was a visible burn on the board and it had not been fully seated during manufacture. I removed and replaced the ignition board and tested. The unit resumed all normal functions and there were no gas leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Hutto, TX 78634
Blake
Job Details: 11/28/2023
Arrived on site to install RC door. I removed and replaced the RC door and installed the nameplate. The customer is no longer having air bubbles in the water. The unit now operates as designed. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Hutto, TX 78634
Blake
Job Details: 11/28/2023
Arrived on site to inspect side by side refrigerator. The ice container has a large ice ball. There are also icicles under the ice maker tray and arm. I removed the ice from the container and under the container. I ran a harvest cycle and found the ice maker running properly. I preformed a fill test and found the ice maker filled but kept dribbling after the valve has shut. The valve is weeping and overflowing the ice tray. I found no ice in the fill tube. The customer is not on a water softener. I removed and replaced the water valve under warranty due to callback period. The unit now operates as designed. No leaks observed during service.
We serviced a
JENN-AIR COOKTOP
Model JGCP548HM00
Near Canyon Lake, TX 78132
Leonardo
Job Details: 11/28/2023
Arrived on site to test unit for for left front burner not igniting. Test unit and found clogged burner from cleaning. Cleared burner head test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78664
David Z
Job Details: 11/28/2023
Noone at home at time of service. CW in office reached customer who said they canceled. No services rendered. Call completed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Round Rock, TX 78665
David Z
Job Details: 11/28/2023
"Arrived on site to diagnose cooktop that was having trouble igniting the right front burner at times. Cleaned cap and orifice and replaced burner head to resolve. Burner head had a little rust on it, and may have impacted the spark. When I tested it lit every time. Repair completed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cedar Park, TX 78613
Maurice R
Job Details: 11/28/2023
Arrived onsite for dryer timer not advancing. On inspection the timer does not move. Gain access to the timer and found that the timer got hit by a spike of electricity. Installed the new timer and the timer is advancing forward. The unit is operating as designed and no gas leaks detected during service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near San Marcos, TX 78666
Andrew
Job Details: 11/28/2023
"Arrived on site to inspect unit for not heating properly, customer states it heats 36 degrees over intended temperature. Tried connecting unit to WiFi with no success. Will need to order an antenna and return. Office to reschedule. ; ordrng 1 W11537624 (Antenna)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Manor, TX 78653
Kimo
Job Details: 11/28/2023
"Arrived onsite for a stacked washer that is showing PF code. Upon arrival I found no codes stored I performed a voltage test and doin 118vac with the unit off and the same when the unit is running. I checked polarity and found that it was good. I ran the unit in quick wash cycle and found that the unit operated as designed but I did notice that there is a squeaking when the tub moves up and down which could be the dampers going out which can cause the unit not to spin out the clothes properly which the customer also complained about. I am ordering the dampers/ shocks and the springs to be replaced and will return with the acu, filter board, console and a scans tech to help me get the dryer off the top of the washer and Will need to replace the filter and have the customer monitor the unit. Office to schedule when we have a tech available. ; ordrng 4 W11316766 (SHOCK-ABSR)s and 2 W11314394 (SPRING)s and 1 2man (2man)"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near New Braunfels, TX 78130
Andrey
Job Details: 11/28/2023
"Arrived on site to test unit for no power, tested unit found drain pump has failed and shorted the control, will need to replace control, pump and potentially console and latch, ordering parts office to reschedule ; ordrng 1 W10876600 (Drain pump) and 1 W10919546 (Console) and 1 W11611438 (Control) and 1 W10810403 (Latch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Austin, TX 78731
Matthew
Job Details: 11/28/2023
Arrived onsite for water not dispensing water. Upon arrival inspected unit. Found at time of service unit was dispensing water. Disassembled and found gap in evaporator cover allowing cold air to migrate up to water reservoir and potentially freezing. Sealed cover with truck stock permagum. Also moved temperature from 37 to 38 degrees. Customer will monitor. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78754
Wesley
Job Details: 11/28/2023
Arrived onsite and replaced the spin basket. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Austin, TX 78724
Joe Z
Job Details: 11/28/2023
"Arrived on site for not operating correctly. Upon arrival, ran diagnostics and got error code F8-E1 log fill. Ran a quick cycle and unit began to fill and did not stop. Removed console to inspect control. Found pressure hose not connected. Secured pressure hose and test unit. Unit is operating as designed. No leaks prey at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near New Braunfels, TX 78130
Andrey
Job Details: 11/28/2023
"Arrived on site to replace previously diagnosed rail mullion and right RC gasket, replaced and tested, unit is now running as designed, job completed"
We serviced a
WHIRLPOOL OVEN
Model GLS3665RS03
Near Lakeway, TX 78734
Paul
Job Details: 11/28/2023
Arrived onsite for a cooktop to replace the previous diagnosed parts. I replaced the switch harness and tested the cooktop. All is working as designed now. There were no gas leaks present at the time of service. Call complete.