On arrival verified complaint of unit not heating. Installed new cavity tstat and mag tstat per previous diag. Reinstalled unit and ran test cycle and found unit is now heating correctly. Job complete installed w11224803 and w11574181

"On arrival verified complaint of air gap and condensation. Found RC right bottom corner has damaged liner panel, photos are in QP. reported to TL and unit is being sent for review. Sr 7739584106. No parts installed. Job complete"

Arrived on site for dryer not heating. Ran test and confirmed unit gets to ignition but I do not hear gas. Inspected and found gas line was turned off. Turned back on and verified operation. Call complete. No parts.

Arrived onsite and found evap p trap clogged causing overflow outside the pan. Removed blockage. Unit is now operating as designed. All checks good. No parts used.

"Arrived on site for a range that is having a hard time igniting the left front burner. Inspected unit and work area. I did confirm the customers complaint and found the burner head was dirty and potentially causing the igniter not to ignite properly. I replaced the burner head and tested the unit. I found the unit working and operating as designed after testing the unit six times. I found the igniter, igniting the flames and working as designed. Call complete. WPW10636224."

Arrived on site. Removed filter cover. Removed filters. Was unable to reach plug and screws. Will need to bend over cooktop and reach up to secure and removed blower. Reset for different tech tues. ; schdld next appmnt for 7/30 TUE !

Arrived on site for washer leaking from hose. Replaced external hose. Removed fro door panel. Replaced drain pump. Diagnostics shows f8e1. Cleared code. Inlet valves working. Ran component check. Diagnostics complete with no leaks. Call complete.

Arrived on site for ice maker needing replacement. On arrival installed wpw10190965. Tested unit and found no leaks. Informed customer to give unit 24 hrs to stabilize temps. Call complete

"Arrived on site for refrigerator not making ice and upper rc right hand door not sealing(per customer on arrival there are no cooling issues). On further inspection I found temps at 46/0(actual) and lower side of right gasket broken causin an air leak. Also found ice maker would harvest but valve wont open to fill. Ordering W10830162 gasket, WPW10498976 water valve and rescheduled customer for 07/31/24 to complete repairs. ; ordrng 1 W10830162 (Gasket) and 1 WPW10498976 (Valve)"

Arrived on site for microwave with lighting issues. Upon further inspection found that the relay was stuck and causing the light socket to fail caused light bulb not to work. Replaced part# w10810046 installed part tested product works as it should also explain to client to not use any led lighting will cause the main to fail again. Call complete

Arrived on site to test unit for console locked up cant turn oven on. Found shorted console not allowing it to come out of console Lock Screen. Replaced console test unit and unit test good job. W11600355

"Arrived on site to replace basket diagnosed on previous trip. Replaced basket and made sure unit was level, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11172199"

"Arrived on site to install previously order part. Installed control and was then able to place unit into diagnostics and found compressor was not running with compressor test. Replaced main control as well and re tested unit, unit in now operating as designed. No water leaks observed during service. WPW10317076. W11642241"

"Arrived on site to install previously diagnosed and ordered parts. Replaced wire harness, control and drain pump. Ran a test cycle and unit is operation as designed . Not leaks observed during service. W11633359 W11590868 W11399437"

"Arrived on site to install previously ordered parts. Customer defrosted unit unplugging for several days allowing me to gain access to the components to test. Heater, fan and voltage to heater on forced defrost all tested good. Replaced control for failing to defrost unit and thermistor that was missing the clip. Vacuumed water from condenser pan so it will not overflow in the future. Tested unit and unit is operation as designed. The customer will monitor the temp after 48hr. No water leaks observed during service. WPW10383615 W11382528"

"Arrived on site to follow up on range with non functioning front burners. I tested the unit on arrival and found RF would light with a lighter, LF same, but had a very very small flame. I compared the orifices to the chart and found LF had a 68 and not a 117. Used conversion kit to put the right sized orifice in. I adjusted the orifice holders to push the igniters closer to the burner caps, since they were only arcing downwards and not to the cap. Retested with the customer present and verified good ignition and flame on all burners. Unit working as designed - W11620555."

"Arrived on site to diagnose microwave not heating. Tested unit and found mag buzzing loud and not heating. Replaced just mag due to a super loose magnet and still would not heat. Replaced cap and diode and retested. Verified that unit now sounds healthy and is heating. Unit working as designed. Parts used - W11256462, W10754299, W10850446."

"KDTM404KPS3 Arrived on site to replace ordered parts. Proceeded to replace W11736466 tine retainer. Upon installing bottom rack back into position, I noticed a bend in the tub (picture attached). Ordering W11409866 tub. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11409866 (Tub)"

"Contacted customer en route to diagnose range. Customer said builder resolved with breaker and needs to cancel service, does not need repair. No repairs made. Closing ticket."

"Arrived on site to diagnose washer that's not spinning clothes out. Checked for codes and found none present. Tested spin and agitate. Found agitator can move with shifter in spin. I checked under the unit and found there was a good count of oil all over the splutch and belt. I rechecked the top and also found the hub was completely blown out, and basket rocks a ton if you touch it. Ordering a hub, gearcase, splutch, belt to be replaced. Return visit set for 7/31. ; ordrng 1 W11454734 (Gearcase) and 1 W10890624 (Motor) and 1 W10752283 (Wash plate) and 1 W10528947 (Hub)"

"Arrived on site for Dispenser has water remaining in detergent and softener compartments. Upon arrival, inspected unit and found more than normal amount of water in dispenser drawer compartment. Removed drawer for inspection. All is good. Found that water pressure is incorrect and not allowing all water to siphon correctly from dispenser. Checked supply valves and are only opened slightly. Raised water pressure from hot and cold water valves. And test unit with detergent and softener. Both cleaners cleared and dispenser now siphons correctly. Unit is operating as designed. No leaks present. Job complete. No parts needed."

"WFG550S0LZ4 Arrived on site for mid burner not lighting. Upon arrival, found all burners working except for mid burner. Cleaned and scrubbed burner head and cap and now unit is functioning a designed. No parts replaced"

"WRX735SDHZ10 Arrived on site for unit not cooling. Upon arrival, customer stated its barely cooling and also, water is dispensing very slowly. Proceeded to dispense water and ice and dispensed normally. Customer tested on different occasions and stated it is working. Proceeded to check evaporator coil and found full frost pattern however, the fan motor was not running. Entered diagnostics to step 3 and found fan not running. Checked resistance and found it was good. Checked voltage, but no DC voltage. Proceeded to replace W11642011 Panel UI and W11556912 control. Fan came on but began to fluctuate in voltage and the motor sounds likes its in a hiccup state. Advised customer to monitor unit and if any issues, call back. No water leaks detected at this time."

"Arrived on site to diagnose refrigerator that is not producing ice / losing cool in FC. Examined unit and confirmed NO defrost issue, with freezer sitting at 30 degrees. I checked the compressor and found it was scalding hot. Unit has very little frost on FC evap. Unit in sealed system failure. Ordering sealed system parts to resolve. ; ordrng 1 W11557671 (Compressor) and 1 W11566897 (FC Evap) and 1 W11595221 (RC Evap) and 1 Wpw10143759 (Dryer) and 1 W11506635 (Access Valve) and 1 R600 (R600 SS) and 1 Nitrogen (Nitrogen - leak check)"

"Arrived onsite for a refrigerator that stopped cooling, stopped making ice, makes a buzzing noise, and the drawer is coming off track. On arrival the refrigerator was at temp in both sections and the icemaker was working properly. I found the upper bin in the FC with the face not staying on. The bin will need to be replaced. The customer stated the entire refrigerator shut off with no lights at all and everything thawed out but a day later it turned back on by itself. She stated about three days later it did it again and she unplugged it then plugged it back in and its been working for about two weeks now with no issues. From what the customer is saying the refrigerator is doing, the most likely failure is a low voltage DC load or supply erratic failure so all the components would need to be replaced to guarantee a good repair without seeing it happen. Ordering WPW10493169 upper bin, W10830278 power supply control, W10830288 LED control, W11452196 FC evaporator motor, W11429989 solenoid coil, WPW10599145 deli control, and parts authorization. Office to RS.; ordrng 1 WPW10493169 (Upper bin) and 1 W10830278 (PS control) and 1 W10830288 (LED control) and 1 W11452196 (FC evaporator motor) and 1 W11429989 (Solenoid coil) and 1 WPW10599145 (Deli control) and 1 PartsAuthorization (Parts Authorization)"

"Arrived on site ,replaced emitter boards W11629974. Ran harvest and fill test . All checked normal. No water leaks detected at time of service . Job complete"

"Arrived on site replaced door and badge W10746783, W11178521. Getting normal seal on unit . Cleaned frost up. Job complete"

Arrived on site for water dripping from dispenser nozzle after using water. Also custom eco paint of small amount of frost in freezer from time to time . Found trace amounts of mouiter top right on freezer door gasket and some in ice chute . Ordering pemagum and white silicone and ice door for freezer moisture issue . Ordering filter housing and valve for dripping dispenser . No parts installed today . Call to set return Customer will need to reach out again regarding missing shelf . ; ordrng 1 W11162042 (Housing) and 1 212643 (Permagum) and 1 WP482338 (White silicone)

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the capacitor and tested the unit. I found the unit still was making a buzzing noise when trying to agitate or spin, but would not do either. I checked resistance on the motor windings and found them within range. Ordering the lower harness, and will return with the motor as well just in case. I rescheduled the customer to 7/31. W11428524.; ordrng 1 W11665968 (Lower harness) and 1 W11686050 (Motor)"

Arrived on site for for food freezing in fresh food and sometimes items getting some in freezer . Ran diagnostics all checked normal. Tested thermistor in fresh food diffuser. Did get out of range ohms @ 3.7k at room temp. Replaced thermistor WPW10384183. No water leaks detected at time of service . Job complete .

Arrived on site for knocking noise . Found diffuser making ratting and chattering noise when opening and closing . Ordering diffuser. No parts installed. Set return 7/31 . No water leaks detected at time of service . ; ordrng 1 W11236851 (Diffuser)

Arrived on site for icemachine not making ice. Light was off. Moved out and hen light came on as did drain pump. All power turned off again. Found drain pump has failed. Removed from wall. Replaced drain pump. Verified operation. Call complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the wash motor and tested the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete. W11460946.

"Arrived on site for dishwasher not spraying. Found F4e3, f7e1. Confirmed wash motor is not pumping, replaced pump and motor assembly. Ran diagnostics. All components pass. Call complete. W11613479"

Arrived on site for washer not doing anything when start is pushed. Just flashes sensing then turns off. No error codes. All components pass diagnostics. Found customer was just waking up control. Advised after wake up start must be pushed again to start the selected cycle. Call complete. No parts.

Arrived on site to replace previously diagnosed compressor. Found noise was not compressor but condenser vibrating against cabinet and had a couple refrigerant tubes rubbing exaggerating noises. Secured lines and applied rubber shims. Noise is no longer present. Customer satisfied with improvement. No leaks detected. No parts replaced at this time. Job complete.

"Arrived on site to test unit for door not closing. Found strike and catch not lined up. Adjusted catch, unit is now working as designed. No parts replaced at this time. Job complete."

Arrived on site to test for no power. Found unit working as designed on arrival. Unit completed diagnostics with no issues. Advised customer to monitor and if issue persists recommend external pump replacement. No parts replaced at this time. No leaks detected. Job complete.

"Arrived on site for no ice. Ran diagnostics E5 error unit cooling and freezing correctly,Checked air flow good,replaced defective icemaker,power cycled unit ran harvest passed ran fill test passed. Used w11658802"

"Arrived onsite for not spinning out the clothes and found good suspension. Error codes f0e3 and f8e1 overload and longfill, tested unit and found all valves opening as designed. Advised customer on overload causing failure to spin. Cleared codes and calibrated with test 52. Advised on findings and procedures. No parts used"

"Arrived onsite and replaced the suction tube and coupler. Pulled vacuum and charged to spec. Unit is now operating as designed. All checks good. W11504419, W11562211"

"Arrived on site for a dryer that has burn marks on the inner vent box inside the drum. Inspected unit and work area. The customer advised that it may be normal, but they were unsure as to whether the heater vent box would discolor after such a small period of time. I did explain to the customer that it is normal for the vet to discolor due to the heat being produced by the element and lint and moisture that flows within the unit. I tested the dryer and took a temperature test of the unit. I found the unit fluctuating between 120?F and 169?F, averaging a temperature of 145?F on a high heat cycle. I tested the unit on other cycles and found them within range. I called whirlpool tech line and spoke to Rob SR# 77395799136. He had me send him a photo of the vent, and after review, advise if that is normal, wear and tear on the dryer. He advised not to make any repairs at this time as the unit is working and operating as designed. Advised this point, it is just a cosmetic issue and not to be worried about. Call complete. No parts were installed."

Arrived on site to diagnose dryer that is turning on but not turning drum. I tested the unit and confirmed drum is not turning. Removed front panel and found belt / tensioner were disconnected and belt was partially torn. Replaced belt and tensioner to resolve. Tested unit and verified proper function. Parts used - 4392065.

"Arrived on site to diagnose microwave that was sparking when in use. Examined HV system and found the unit was super saturated with oil, this was causing the transformer wire to arc through its sheath to the diode. I replaced the diode and relocated the transformer wire to prevent issue from reoccurring. Customer strongly advised to cover items on the cooktop to minimize oil in the microwave. Unit now working as designed. Parts used - W11256462."

"WED4850HW0 Arrived to inspect continuous running. I found line VAC to the timer motor and upon inspection, one of the connectors had been pressed out of place, stopping circuit continuity. The connector was able to be pressed back in place and the plug then fully seated. The unit operated as designed and I verified the timer motor fully operational."

"WRF757SDHZ04 Arrived to inspect ice production issues. The FC was 0 and the RC 35. The ice mold had minimal slivers of cubes and error E5, which is common with incorrect filling and airflow issues. Inspection of the housing reveled the back of the housing was significantly gapped from the back, inner wall of the RC chamber, and I corrected via re-positioning the housing. The front would not contact the ice bin gasket as designed and I found the left lower hinge had been bent, and corrected. Further testing reveled all functions were present and the ice maker operated and filled as expected. No leaks observed during service."

"Arrived on site to inspect washer lid damage. Upon further inspection, I found the lid left hinge area broken (photo). I removed and replaced the lid and tested. Unit is operating as designed. No water leaks observed during service, job completed. W11101059"

"Arrived on site to install w11407678 fan, w1139420 evap cover, w11395558 evap cover, w11596134 fill tube, w11407678 ice box fan, and w11557001 ice maker. After installing parts I tested dispenser and ice maker and found no leaks. Informed customer to give unit 48 hrs to stabilize temps and fill ice bin. Call complete"

"WDT750SAKZ2 Arrived to inspect leak. The unit was leaking from the front left corner and the customer had to place a small towel under the door corner to catch the water. Service test mode had F10E2 and I cleared for testing. Service mode test reveled the tub leaking from the upper left, rear seam. The tub appears to have been mis-formed and as the spray arm rotated the water jet to that position, water would escape to the outside of the tub. Office to order tub. Water to unit shut off and no leaks of the supply or drain we observed during service. Please allow extra time for tub assembly installation. ; ordrng 1 W11409866 (Tub Assy) and 1 ExtraTime (Dishwasher Tub R/R)"

"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised the unit isnt making ice properly and the freezer isnt cooling properly. I found a few cubes in the ice bin and customer advised they were from approximately 36 hours ago. I found the FC section cool but not cold/freezing temps. I pulled the unit out and gained access to the sealed system components and placed my gauges on the previous sealed system repair. Placed the unit in diagnostics and tested the system in test 4. In subtest 4 my readings were -20/115 and subtest 5 was 0/148 telling me the system is sealed and no leaks. The compressor was hot to touch and I did not hear any refrigerant cycling through the system when the 3 way valve switched from the RC to the FC, but I could hear the compressor being loud and making a gurgling noise as if there was water or a liquid running/dripping inside. Based off my findings, it appears the compressor is not pumping properly and will need to be replaced. I contacted techline and spoke to Nate and advised of the history, my findings and my recommendations for repairs. Nate agreed with the repairs and provided SR#7739579873. I am ordering the compressor, both evaporators, NITROGEN, access valve, UV dye drier, 3 way valve, CNOTE-3 HOUR JOB and office to schedule return service. Returning tech to replace all parts ordered for sealed system repair and clear the system with NITROGEN before vacuuming the system. The vacuum will need to be a long vacuum. No water leaks observed during service, no parts installed. ; ordrng 1 W11492867 (RC EVAPORATOR) and 1 WPW10608485 (FC evaporator) and 1 W11654344 (Compressor kit) and 1 WPW10143759 (UV dye drier) and 1 W11506635 (Access valve) and 1 NITROGEN (NITROGEN) and 1 CNOTE (3HR JOB) and 1 W11575003 (3 way valve)"

On arrival verified complaint of intermittent control issues. Replaced main and console per previous diagnosis. Ran function check and started cycle unit is now working as designed. Job complete no leaks detected during service installed w1112662 and w11417461

On arrival verified complaint of not washing and not draining. Ran test cycle and found no error codes. Ran component activation and found all of them work. Put spray arms straight front to back and confirmed movement of the spray arms. Dispenser is working. Advised proper use and care as well as seen rinse aid is empty. Unit is currently working at this time. Job complete no parts installed no leaks detected during service.

On arrival verified complaint of unit not washing. Ran diag cycle and found wash pump not activating. Confirmed voltage is 121 to pump. Replaced pump and unit is now working correctly no leaks detected during service job complete installed w11623479

Arrived on site to test unit for not cooling. Found ball on cap tube. Found compressor running for a short period and cutoff on thermal. Recommend compressor replacement. Needing 2hrs on return visit. Office to reschedule. No parts replaced at this time. ; ordrng 1 W11686820 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV drier)

"Arrived on site ,replaced facia W11637688 . Ran diagnostics got e2 code . Did power reset . Ran harvest and fill test . All checked normal. No water leaks detected.job complete"

"Arrived on site to inspect noisy refrigerator. Upon further inspection found the condenser fan being the source of the noise. Made a temporary adjustment by filing down the fan bracket. Reduced noise. I can see that fan bracket is warped allowing blade to touch. The fan blade itself has also become out of balance from hitting. I am ordering condenser fan blade and fan bracket. W11438498. W11193484. I recommend replacing the condenser fan motor as well on return visit, due to shaft possibly becoming bent from hitting. No water leaks observed during service. Office to schedule return visit ; ordrng 1 W11438498 (Fan bracket) and 1 W11193484 (Fan blade)"

Arrived on site to install previously ordered part. I proceeded to adjust and shape the molding around the RC section as a starting point. I checked the seal with the gasket and it was improved. I further shaped and sealed the gaps around the molding. I applied sealant further and lastly leveled the unit and checked for air leaks. Gasket is making a complete seal at all points. WP482338

Arrived on site to test unit for front center burner continues to spark after ignition. Test unit and found igniter sparking after ignition. Removed from console to get to the switch harness. Secured harness correctly for that valve and test burner again and ignition stops after burner ignites. NO PARTS USED.

Arrived on site to test unit for unit not starting when hitting the start button. Test unit and unit started after hitting start button. Turned unit back off. And starting unit again and unit started right away. Checked control board to make sure it was sitting correctly and board test good. Maintenance was saying they had to hit the start button 4 times to get it started. Started unit again to test and unit started right away job complete. NO PARTS USED.

Arrived on site to test unit for unit not going up or down or working at all test unit and found start switch button broken. Will need to order new switch and rescheduled for ; ordrng 1 W11230930 (Start switch)

Arrived on site to test unit for unit not finishing cycle. Test unit and found unit giving F9E2 error drain problem. Test unit and found drain motor getting power but unit not draining. Removed drain hose and vacuumed the drain hose and found food debris. Test unit after clearing drain hose and unit is draining as designed. Job complete no parts used.

Arrived on site for a microwave that has a broken broil support. Inspected unit and work area. I did confirm the customers complaint and found the support broken. I replaced the support for the broil element and tested the unit. The unit is working and operating as designed. Call complete. W11724411.

"Arrived on site for a washing machine that is going off balance/vibrating excessively. Inspected unit and work area. The customer advised that when he first bought the unit, he had issues with the unit shaking violently. He advised that is no longer an issue. He did state that he is having a problem with certain loads not getting enough water when running. He advised that the loads will go through but sometimes he has soap still in his clothes. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test and found the unit working and operating as designed. I asked the customer shuffle questions regarding on how he starts cycles. He advised that he typically runs most of his cycles on normal and the auto-sensing water level. I did explain to the customer that the normal wash cycle is typically going to use the least amount of water, and that certain cycle selections based off the cycle selection, will give him more water. I also advised him to use the deep water wash as the deep water wash will allow 25% more water into the unit than using with the auto sensing. The unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on site for a washer with a lo fo error code . Found cold side valve failing during rinse cycle. Installed parts w11688995 value,w11688994 vale, w11316246 switch tested washer no leaks product works as designed call complete."

"Arrived on site. Ran diagnostics found no,water entering pan,diagnosed a defective water valve,replaced valve ran diagnostics all test passed. Used w10897719"

"Arrived n site to install part#s wpw10121138 housing ,w10408179 valve,2159083 gasket,215902 gasket,8201700 epoxy kit. Afterwards I informed customer to give epoxy kit 24 hrs to cure as well as 2 hrs for gaskets to finish shaping to liner. Unit works as designed. Call complete"

"Arrived on site for washer with error codes f2e1 and f7e1 installed part#s w10721967 splutch,wpw1006384 belt,w11395618 capacitor. Tested washer product works as it should. Call complete"

Arrived onsite and found unit operating with frost from air leak. Was able to determined this was a one time occurrence due to the freezer door being left open overnight. Unit is now operating as designed. No parts used.

Arrived on site to test unit for unit giving F8E0 blower error code. Test unit and out unit in test mode and found F8E0 and F2E1 error code. Tried turning upper fan manually and the fan would not come on either in low or high speed. Trekked turning lower fan manually and the fan would not come on in low or high speed. Tried over and over and finally came on. Also found lower oven sensor reading 123? when at room temp. Will need to order both upper and lower fans and both upper and lower control boards and new console due to the shorted keypad error and lower sensor. Office to reschedule will need 2 hours on this job. ; ordrng 1 W11598119 (Blower) and 1 W11600643 (Console) and 1 W11598200 (Lower oven control) and 1 W11598120 (Sensor) and 1 2hourjob (2 hour job)

"Arrived on site for a washer that needs rebuild .installed part #s w11454372 gearcase,w10913953 shift actuator,w10721967 splutch assm, w11217817 suspension,wp8533953 hub screws,w10528947 hub,w11239857 belt, w11409708 shield,w11172199 inner basket,w11573574 screw shield . Test product washer works as its designed call complete."

Arrived on site to inspect range not powering on. Upon further inspection found unit was receiving proper voltage by measuring voltage on control. I installed the new control and retested unit. Unit is now operating as designed. However upon further inspection I found that the power outlet is loose potentially causing a safety issue or potentially causing damage to the new control. I left the unit unplugged and will notify management of my findings. W10894098

"Arrived on site to inspect refrigerator not cooling. Upon initial inspection found an excessive amount of ice on the evaporator cover. Removed cover and could see it was a defrost issue, Gained access to the heater circuit and found the heater testing fine at 87ohms. Ran diagnostics on forced defrost and was getting voltage to the heater. Replaced control and replaced thermistor since it was incased in ice and plastic shell may have become compromised. No water leaks observed during service W11558182, WPW10384183"

"WOES3030LS01 Arrived on site to replace ordered part. Prior to arrival, called JZ for assistance and advised to run a self clean cycle on and back off to unlock door. Proceeded to attempt and door unlocked. Advised customer if oven gets above 500, a safety feature will cause it to lock. Instructed customer to follow unlocking steps if issue occurs again. Customer agreed. Unit is functioning as designed. No parts replaced"

"WRS325SDHZ12 Arrived on site unit light not turning. Upon arrival, customer stated the lights work but the ice maker does not. Upon inspection, found ice maker to be turned off. Turned back on and tested the harvest and found ice maker is working within specs. No water leaks detected at this time. Unit is functioning as designed. No parts replaced"

"KRMF706EBS01 Arrived to inspect no ice. I found the last service, it was missed that the dispenser motor would not rotate. I removed the motor and found it frozen. A small amount of heat melted the ice within the motor that was locking it up, and it resumed normal operation. Warranty applied. No leaks observed during service."

On arrival verified complaint of melted spray arm. Inspected arm and motor found no damage to pump/motor. Arm was melted from heater. Replaced the spray arm and ran diag test and all functions work correctly. Job complete installed w11579565

"Arrived on site and replaced previously diagnosed circulation pump, reservoir pump, grid cutter, bin thermistor and harness. Unit now working as designed. No leaks detected. Job complete."

"Arrived on site. No answer at door,office attempted to reach customer same issue no amswer ; saved tckt"

"Arrived on site for unit not powering on. Diagnosed a defective drain pump,removed unit from enclosure found leak at pump uploaded picture,replaced defective pump ran water through pump,water drained no leaks at tubing or connections,ran diagnostics all test passed. Used w11539855"

"Arrived on site for spray arm being broken, found lower spray arm hanging and burnt off heater. Found center could not lock in place anymore. Replaced spray arm. Verified operation. Call complete."

"Arrived on site for dishwasher leaking. Found door not sealing properly to the gasket, evidence of leak from gasket. Opened door. Found evidence of leak from vent area as well. Rust spots forming on inner door. Outer has a gap and is not sealing with the control panel, rust spots forming, Reset for wed pm. ; ordrng 1 W11559689 (Inner door) and 1 W11416371 (Panel)"

Arrived on site for previous diagnosis parts. Installed both hinges and now door close as designed and the interior light goes out now. No gas leaks detected.w11568941 W11568813

"Arrived on site for a washing machine that has a broken agitator. Inspected unit and work area. Upon entry, I found the agitator broken between the top and bottom pieces. I went ahead and replaced the agitator and screw and tested the unit. I found the unit working and operating as designed. Call complete. WP3951744 and W10772621."

Arrived on site for left rc door will stay open. On on inspection the left door close when you put it at a 45? it close back. Adjust the feet to level the unit up and now the door stay open at 45? angle. The refrigerator is operating as designed. No parts installed during service.

"WRT108FFDM04 Arrived on site for unit not cooling properly. Upon arrival, found both Fc and RC at 60 degrees. Proceeded to disassemble evaporator cover and found very minimal frost on the discharge line (picture attached). All other components working within specs. Unit needs a R600 sealed system repair. Ordering W11562258 evaporator, W11582579 compressor, Wpw10143759 UV drier and W11506635 access valve. Please weight job for 2 hours. No water leaks detected at this time. Customer agreed to reschedule July 30th; ordrng 1 W11562258 (Evaporator) and 1 W11582579 (Compressor) and 1 Wpw10143759 (UV drier) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 2hours (2 hours) and 1 R600 (R600)"

"KDTE254ESS2 Arrived to inspect door issue. I found the door contacting in the right side during closing and the unit was tilted out at the top. Setting the leveling legs corrected both issues. Operational test good, no leaks observed during service."

WFG320M0MS0 Arrived to inspect no heating in oven. I found the hot surface igniter not heating and it tested as an open circuit. I removed ad replaced the igniter and then found it required air shutter adjustment. The unit resumed normal operation. No gas leaks detected during service.

Arrived on site for a range that has a dial thats misaligned. Inspected unit and work area. The customer advised that the cover behind the knob is not pointed the right direction on the unit. I did find that the base had been misaligned and readjusted the base to line up properly. The customer also complained about her flames on her burners being too high on a low setting. I adjusted the valves to turn down the flame heights to the customers liking. The unit is now working and operating as designed. Call complete. No parts were installed.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the outer tub and wash basket. I reassembled the unit and ran the unit through an auto test. I found the unit working and operating as designed with no leaks present during operation. I ran a load of towels on a quick wash cycle and found the unit complete the cycle without leaking. The customer stated that she still did not trust it so I advised her to call me back if they have any further issues with the unit as they were attempting to wash clothes. The customer called back several hours later and advised able to run through several cycles without leaking. The unit is working and operating as designed. Call complete. W11172199 and W10371566.

"Arrived on site to replace damaged panel, verified damage, replaced panel job complete installed W11620706"

Arrived on site to install previously ordered part. Replaced ice bin container W11185686. Test unit and is operating as designed. Job complete

"Arrived on site to replace damaged door, noticed that the new door is damaged after removing protective wrap, ordering new door office to reschedule, no parts installed ; ordrng 1 W11173823 (Door)"

"Arrived on site to test unit for loud noise, tested unit found condenser vibrating against refrigerator frame adjusted condenser and added sound pad in multiple areas that could be contributing to noise, unit is now running as designed, no leaks detected job complete no parts installed"

"Arrived on site to test unit for water leak, tested unit found it running as designed, customer stated that they had a plumbing issue that was causing a backup in the entire home, since that was resolved dishwasher was used multiple times times with no issues, no leaks detected job complete no parts installed"

Arrived on site on inspect vent hood down draft not functioning correctly. Upon further investigation customer demonstrated how the unit requires the start button to be held until the the vent reaches its full operating position. The blower functions is operating without issues. Called tech line per instruction in notes and advised to replace the upper and lower position micro switch located in the motor control box. I am ordering 2 micro switches WPW10398341; ordrng 2 WPW10398341 (Micro switch)s

Arrived on site for noise complaint. Removed zip ties from discharge tube to condenser added pads between discharge tube and condenser power cycled unit no noise present. Used w1113654

"Arrived on site to test the unit for the microwave interior light, which was not working. Attempted to pull the unit out, but it wouldn't move at all. Removed the bottom trim vent and all side screws, yet the unit still wouldnt budge. Showed the customer that the unit could not be moved. Advised the customer that the unit needs to be pulled out in order for us to work on it. The customer will schedule something with the builder and will call back when the unit is accessible.; ordrng 2 W11188752 (Fuse)s and 1 W11238401 (Light transformer)"

"Arrived on site for door damage .found dryer door very hard to close ,not shutting . tried adjusting latch,catch,and hinges . No change . Ordering hinges,strike ,latch ,catch.no parts installed .call to set return ; ordrng 1 W11429587 (Catch) and 1 W11429589 (Strike) and 2 W11633119 (Hinge)s and 1 W11633280 (Handle)"

"WTW5010LW0 Arrived on site for unit not working properly. Upon arrival, ran diagnostics and found all components working. Viewed error faults and found F8E1 Long fill and F7E1 tachometer missing signal. Errors were not cleared on previous repair. Cleared codes. Proceeded to calibrate unit. After calibration, re confirmed the codes are cleared. Unit is functioning as designed. No water leaks at this time. No parts replaced"

Arrived on site for door handle coming loose. Upon arrival. Inspected unit and found outer door handle is loose. Readjusted set screw and is staying secure. Unit is operating as designed. No leaks present. Job complete. No parts needed