"Arrived on site for customer complaint of unit not heating, found issue with the diode. I replaced diode. Unit tested good. Part used w11256462"

"Arrived on site to replace control under S153EB, I replaced control, calibrated and tested. Unit tested good. Part used w11607637"

Arrived on site for moisture in freezer. Found plastic on freezer door slightly warped ordering a new freezer door. ; ordrng 1 W10839793 (Nameplate) and 1 W10815701 (Freezer door)

"Arrived on site to diagnose unit for not starting. Verified complaint and attempted to power unit on. Unit displayed error code F84. Cleared code and was able to run a full test cycle for further inspection. During testing, observed that the upper rack was pulling out of position while the spray arm was operating, indicating an issue with the manifold connection. Found that the upper rack manifold and third rack spray arm need replacement to ensure proper function and water distribution. Parts will be ordered. Office to reschedule return visit for installation.; ordrng 1 W11775237 (Feed tube) and 1 W11690647 (Retainer) and 1 W11545334 (Upper spay arm) and 1 W11573766 (3rd spray arm) and 1 W11590538 (Retainer)"

"Arrived on site for no ice and not cooling in fresh food section. Removed icemaker found paint chipping in housing and getting in water,removed cover fan not rotating. Replaced evaporator fan motor and icemaker powered unit on fan powered on good air flow to fresh food section, icemkaer ran through a cycle and filled with water. 4317943,wp2315539; used 1 4317943 (Icemaker) from stock"

"Arrived on site to diagnose dishwasher not washing properly. Verified complaint and tested unit. Found the dishwasher attempting to fill with water, but no water was entering the tub. Inspected water supply and discovered the shutoff valve under the sink was in the closed position. Turned the valve to the open position and retested unit. Verified that the dishwasher is now receiving water, filling properly, washing, and draining as designed. Unit operating normally. Job complete."

"Arrived on site to inspect washer drain pump constantly on. Upon further inspection, I found the unit unplugged, and after plugging it back in and placing the unit in diagnostics, the drain pump turned on and would not turn off. I checked for error codes and found F3E1-pressure sensor fault. Per service pointer W11766193, I verified the model and serial number and removed and replaced the main control, and calibrated the unit. Tested in diagnostics, and the unit is operating as designed. NO WATER LEAKS OBSERVED DURING SERVICE, job completed. W11607637 (no one available to sign for the receipt)"

"Arrived on site for unit not running, inspected and found blown thermal fuse again, called techline due to repetive issue, ran checks on all heat sensors,thermistors, and element, and all check good. Inspected vents for airflow and fount duct clear however vent door was stuck closed due to bent housing, straightened housing so that vent door can can freely open and close properly, attached pics of bent housing. After straightening housing I replaced thermal fuse and ran unit to confirm proper airflow and recorded temps exiting vent. Job complete. Recorded findings with Derrick. SR#7742458563."

"Arrived on site to inspect washer MVW4505MW1 making loud and unusual noises during agitation. Manually rotated the agitator and found teeth on the splutch grinding, indicating a splutch problem. Gained access to underside of machine and found cam assembly worn down, unable to shift properly and stuck between agitate and spin positions. I replaced the splutch W10721967, reassembled, recalibrated, and tested the machine. Machine now operating as designed. No water leaks observed during service."

"Arrived for f8e4 error, inspected and fount water in overflow tray triggering switch, found unit oversudsing since customer had water softener installed, instructed customer to use less detergent as well as looking into RO system install. Job complete"

"Arrived for unit not drying well and dispenser not holding rinse aid, inspected and found bad dispenser allowing rinse aid to run right out as soon as door is closed which is causing unit to struggle to dry as it is not releasing rinse aid properly due to bad dispenser, dispenser build in to inner door so replaced inner door with dispenser and confirmed now holding rinse aid and dispenser and unit now working properly. Job complete."

"Installed new sound pads on dryer to prevent vibration from dryer vent in the back per previous techs diagnosis, job complete."

"Verified that water was not dispensing. Removed and replaced switch for dispenser pad. Tested and refrigerator now dispensing water. No leaks or drips WRF535SWHZ05, part wp12575501"

Arrived on site for WMH32519HZ4 microwave with turntable not working. Verified the issue and replaced the motor W10642989. Tested the unit with a glass of water. Unit is heating and spinning as designed.

"Arrived on site to diagnose dishwasher WDT751SAPZ1 throwing F9E1 code. Examined unit and found wash motor code. Tested drain and found backup into sink due to clogged disposal, likely causing long drain error. Advised customer to keep disposal clean and run it regularly for proper draining. Fully tested machine and found wash motor unresponsive. Replaced wash motor W11460945. Tested again and confirmed all functions working as designed. No water leaks observed during service."

"Arrived on site to inspect washer model WTW4655JW2 continuously draining unless unplugged. Placed the unit into service mode and observed error code F3E1. Checked the pressure hose, found no obstructions or damage. Determined the control had a failed pressure sensor causing continuous draining. Replaced the control W11607637 per S153EB calibrated, and tested the machine. The machine now operates as designed. No water leaks observed during service. No one on site to sign"

"Arrived on site for dishwasher showing f9e1. Ran test and confirmed firmed code stored. Automatic test cycle passed but drain did sound strange. Removed dishwasher checked line from disposal to dishwasher, from water bank to drain, all lines clear. Replaced drain pump. Verified operarion. Call complete."

Arrived on site to install previously diagnosed and ordered part. I removed and replaced the control and recalibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637

Arrived on site for refrigerator WRS331SDHM08 leaking. Found the line at the valve wasn't seated correctly and fixed it. Tested the dispenser and filled the ice maker. No leaks detected while I was on-site.

"Arrived on site for drain always running. Entered diagnostics and drain started on its own. Found f3e1, f8e1, f8e3, f9e1. Removed from closet. Accessed control. Found pressure hose was not clear. Removed back panel. Found hose stuck behind dryer panel. Removed and verified no holes. Recalibrated and verified operarion. Call complete."

"WDT710PAYM5 Arrived on site for a dishwasher not draining. On arrival, I verified dishwasher wasn't draining. Further inspection I found drain pump has failed and hoses were full of debri. I replaced the drain pump, and hoses. Then I tested product, is working as its designed no water leaks visible from main water supply."

"Arrived on site to complete repairs on KRMF706ESS04 refrigerator with frozen fill tube. Per tech line request on previous visit, added permagum 212643 around water line and into the ceiling channel. Thawed line first and verified fill. Reassembled and verified no water leaks present. Unit working as designed."

Arrived on site to follow up on washer WTW4816FW3 with gearcase play. Removed old gearcase and replaced with new gearcase W11454741. Calibrated unit and tested with load. Verified noise is gone and unit is working as designed. Confirmed NO WATER LEAKS found at service completion.

"WMH31017HS09 Arrived on site for a otr microwave with the underneath light out. On arrival, I verified that the light was out. I removed the light bulb, and it has failed. I tested with a new bulb, and it turned on,but it wouldn't turn off. The control board is needed for repair, I ordered the control board and returning parts just in case needed. The client will be purchasing his own light bulb. I rescheduled the client for the soonest availability of 9/29/25; ordrng 1 W11552018 (Control board)"

"WFES3330RS0 Arrived on site for a range tripping breaker again. On arrival, the client stated that when preheating the oven, it would trip the breaker. I rewired ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 15.09 amp draw, and with all burners on high and oven on, it was 40.61 over the gfci breaker to clients home. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. Product works as it's designed with no parts used. I strongly recommended that the client contact the breaker company to find the best results for the gfci breaker. I also recommend contacting the home builder to replace the gfci breaker. I told the client to leave the oven on for one hour. I'm calling whirlpool tech support Sr #7742462029"

Arrived on site to diagnose dryer WED4850HW0 that is not drying well / takes multiple cycles. I tested the unit and could feel good heat levels. I checked the venting and found that there is very little suction at all. I showed the customer the difference with the suction with the vent removed and verified there is a venting issue. Unit itself is working as designed. Customer will need to resolve venting with builder. Call completed.

"WTW7500GC2 Arrived on site for a washer that shakes. On arrival client stated that it was off balance. Further inspection I found the suspension was worn out, I inspected the gearcase and other parts underneath the washer. Everything looks great no oil leaks. I replaced the suspension ,calibrated then tested product is working as its designed no water leaks visible from main water supply."

"Arrived on site to inspect washer drain pump constantly on. Upon further inspection, I found the unit unplugged, and after plugging it back in and placing the unit in diagnostics, the drain pump turned on and would not turn off. I checked for error codes and found F3E1-pressure sensor fault. Per service pointer W11766193, I verified the model and serial number and removed and replaced the main control, and calibrated the unit. Tested in diagnostics, and the unit is operating as designed. NO WATER LEAKS OBSERVED DURING SERVICE, job completed. W11607637 (no one available to sign for the receipt)"

"Arrived on site for dishwasher kneading w11025157 motor. On arrival confirmed issue and upon further inspection found that the motor was broken off the sump causing a leak, as well as drain line disconnected under dishwasher causing a secondary leak. I installed motor then repaired drain hose leak then reassembled and tested dishwasher, and found no further leaking and unit working as designed call complete"

"Arrived on site to replace previously diagnosed parts. I replaced burner head and bake ignitor, unit tested good. Parts used wpw10324262 and wpw10256028"

"Arrived on site to replace previously diagnosed parts. I replaced panel, handle, screws, vent, and studs. Unit tested good. Parts used w11649995, w10708004, w11157086, w11416371, w10826179 (x2)"

"Arrived on site for refrigerator WRS555SIHZ03 with complaint of twistable ice tray has come unattched. Upon arrival, inspected unit. Found tray mold is fractured and is no longer attached to icemaker. I replaced ice maker W10873791. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site for customer complaint of unit not heating, found issue with the heating element. I replaced heating element, unit tested good. Part used 279838"

"Arrived on site to replace previously diagnosed parts, I replaced control, unit powered on, found issue with lower wire harness, ordering lower harness. Parts replaced w11607637; ordrng 1 W11665967 (Lower harness)"

"Arrived on site for customer complaint of unit running drain pump constantly, found issue with the control board. I replaced control under S153EB, unit tested good. Part used w11603810"

Arrived on site for dryer LEQ8000JQ1 with complaint of making noise. Upon arrival test unit and making a squeaking noise when tumbling. Found squeak coming from idler pulley. Used all parts from repair kit4392065 to repair issue. Test unit and is operating as designed. Job complete

"Arrived on site to replace control under S153EB, I replaced control, unit tested good. Part used w11607637"

"Arrived on site to replace control under S153EB, I replaced control, unit tested good. Part used w11607637"

"For refrigerator JFFCC72EHL04, verified that bin had no ice. Removed ice maker and found ice in mold. Ran diagnostics; ice maker thermistor was open. Removed and replaced ice maker W11557002, and it cycled. Advised customer to give ice maker 24 hours to fill bin. NO WATER LEAKS OBSERVED DURING SERVICE."

"WDT531HAPM0Arrived on site to test the unit for customer concern of not reaching proper temperature during the wash cycle. Customer stated that a home inspector previously tested the unit and reported the dishwasher only reached approximately 105?F. Initiated a diagnostic cycle and verified that all components are activating as designed. The heater energized properly and produced audible sizzling, confirming functionality.Explained to the contractor that I am not familiar with the specific testing method the inspector used, but clarified that dishwasher operating temperatures can vary based on several factors: incoming water temperature, whether supply lines were flushed prior to filling, and whether the dishwasher was loaded or empty during the test. Testing with an empty unit results in a larger cavity with no items to retain or stabilize heat, which can cause temperature fluctuations.At this time, no abnormal operation was detected. The dishwasher is running as designed. Advised the customer to monitor performance during regular use, and to contact us if any further concerns arise. Job complete."

"Arrived onsite for WRS555SIHZ00 with cooling loss and low amp draw indicating inefficient compressor. Repalced the compressor WPW10466675, Dye Drier WPW10143759, Access port W11506635, precooler W11678305 and also the filter housing W11162042. Installed sealed system components inspected joints and pulled vacuum which held. Charged to spec and observed proper heat exchange and unit beginning to cool. Advised customer regarding repair and that ice production should resume within 3 days. Water system left 8n place and no leaks observed."

"Arrived on-site for dishwasher with UI Panel flashing random lights. On arrival confirmed issue and upon further inspection I found UI panel corroded and UI console had air gaps in it, causing moisture to get into the door. I replaced w11460908 and w11632709 tested dishwasher and found it working as design call complete."

"Arrived on site for dishwasher, showing f9e1. On arrival confirmed both f9e1& f9e2. I then ran dishwasher for over 3o minutes but couldn't replicate drain failure. I spoke with techline and reported findings under sr#7742413478. Was instructed to order inlet housing and motor due to possible electrical issue Between the two parts causing control to think that drain is failing When it's not. I'm ordering W11535094 inlet housing, w11460945 motor. Rescheduled customer for 09-30-25; ordrng 1 w11460945 (Motor) and 1 W11535094 (Inlet housing)"

"Arrived on site to install previously diagnosed parts on a refrigerator model WRS315SDHM13. Inspected unit and to work area. I replaced the compressor W11580057, drier WPW10143759, and access valve W11506635. I charged the unit up with 250 psi of nitrogen and found pressures hold for 15 minutes. I vacuumed down the unit to -30 psi and found pressures hold again for another 10 minutes. I charged the unit up with 68g of R600 refrigerant and tested the unit. I heard the compressor start and run as intended. I felt heat coming through the return line from the condenser indicating the unit was cooling as designed. I advised the customer to keep an eye on the unit over the next few days to ensure the unit keeps cooling adequately. Call complete."

"Arrived on the side for washer, shaking during spin. Autorival found no error codes and diagnostics, suspension rods were intact, the tub was secure with the spander nut, and then there was no oil from the gear case. I took photos showing it is level and ran 4 towels and confirmed unit operates as designed with some wobble but not enough to make it move around floor. I also found all holes in tube punched through propelry. I reported fidnings to techline along with photos under Sr#7742462404. Was instructed to have customer er contact whirlpool made care team for further assistance as no repair will allow for further reductions in stability. No leaks present call complete"

"Arrived on site to for refrigerator WRF757SDEM01. Upon arrival , Contacted PR per instructions. Inspected unit and ice container is empty. There is no ice in tray mold. Ran diagnostics and test ice box fan and is good . Ran fill test and filled correctly. Ran test56 for icemaker errors and get E2 motor lost position. There is water dripping from ice door and causing water to pool on drip tray and drip down the freezer door. Also noticed build up of ice under container caused by cracks in container causing to leak from inside of door. Uploaded pictures on SD. Ran temperature test. Fc is st at recommended 35 degrees and fc at 35 and get 1 degree in FC and 32 in RC. I also observed only getting a partial display on ui. I replaced ui W10849470,icemaker W11658802, and ice door WPW10616134. Need to order ice container and replace right door gasket on return visit. Office to reschedule ; ordrng 1 WPW10347093 (Container)"

Arrived on site to diagnose unit for lower oven door glass broken. Removed door and opened new door and found wrong door. Will need to order door again office to reschedule ; ordrng 1 W11600222 (Front door)

Arrived on site to install new basket on washer WTW4855HW3 with massive vibration. Removed unpunched basket and replaced with W11172199. Calibrated unit and confirmed no water leaks present at time of service. Repair completed.

"Arrives on site for a washing machine model WFW6620HC2 that won't drain inspected unit and work area. The customer advised that he could hear something trying to run, but that the washing machine just would not drain out. He stated that he used a shop vac to remove the water, but even after checking the filter (which was clean and clear), he found the unit still would not drain. I tested the unit, and I heard a buzzing sound coming from underneath but found no water drained out of the tub. The customer used a shop vac to remove the water from the drain hose and gained access to the filter. I found nothing inside of the filter but saw the impeller on the drain pump not in place and visible through the right side of the pump. I felt inside and found the impeller giggling in the drain pump housing, causing the issue. I replaced the drain pump assembly W11458345 and had the customer dump a bucket full of water into the tub. I found no leaks present during testing. I reassembled the unit and ran the unit it through a diagnostic cycle. I found the unit working and operating as designed, again with no leaks present during operation. Call complete."

Arrived on site to test unit for unit leaking. Test unit ran unit and unit giving F1E1 error control board. Ordering new control board and lower spray arm and fill valve and inlet valve. Will reschedule for 2 hours ; ordrng 1 W11672225 (Control board) and 1 2hours (2 hours)

"Arrived on site for water leaking and breaker tripping. Customer turned off water source,turned on water source ran icemaker test water filled icemaker,ran water dispenser found no leaks and unit still running,found water leaking from icemaker housing. Replaced icemaker ran harvest test passed icemaker filled with water ran water dispenser passed found no leaks in or around unit. W10884390"

"Arrived on site for not dispensing ice. Tested unit removed coupling added grease to coupling,spring and shaft reinstalled coupling and bin ran ice dispenser unit working as designed."

"Arrived on site. Customer had unit unplugged customer powered unit on 24hrs before visit unit cooling. Ran diagnostic fans running heater bimetal reading closed,checked continuity on heater passed replaced the main control. Wpw10120827"

Arrived on site to inspect dishwasher touchpad not responding. Upon further inspection I found that the console seal was cracked had been allowing moisture to enter the ui control causing it to experience issues. I replaced the ui console W11622500 and the seal W11213719 and reassembled and tested the unit. The unit is now operating as designed. No water leaks observed during service

"electric range WFES3530RS0Arrived on site to inspect unit for no power. Verified no incoming voltage to the unit. Inspected breaker and found it tripped. Customer was unaware the breaker is located outside of the residence.Explained to the customer that this unit was previously serviced, during which both heating elements and the control board were replaced. All repairs and testing at that time were completed successfully. However, for any further service or escalation, the breaker must be replaced, as it is the current point of failure.Advised the customer that documentation of the breaker replacement will be required for safety purposes and for any future service escalation. At this time no additional repairs can be completed until the breaker is addressed.Job complete."

"Arrived to unit 733 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed. Tenant not home. No one available to sign"

"Arrived on site to test unit for no cooling, tested unit found found a small leak on a factory coupler, fixed leak, replaced dye drier from truck stock, vacuumed system down, vacuum held good, charged system 68g of R600, advised customer to monitor for 24 hours before loading, unit is now running as designed job complete installed WPW10143759"

"Arrived on site for unit not draining. Upon arrival, proceeded to check drain hose to disposal and found buildup blocking water flow. Cleared all buildup and re tested by running diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"MVW7232HW3Arrived on site to inspect unit for customers complaint of fabric softener not dispensing. Verified fabric softener compartment was full. Customer stated that the fabric softener had not been dispensing despite trying multiple cycles and enabling the dispenser setting.Tested unit in diagnostic cycle and found that during activation of the fabric softener valve, no water was entering the compartment. Further inspection revealed that the hot water supply line to the unit was shut off. Explained to the customer that this model uses hot water to dispense fabric softener, and hot water must remain on for proper operation of this function as well as certain wash cycles.No leaks detected at this time. Unit is operating as designed. Job complete."

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W10450289 main harness per techlines recommendation. Tested unit and now unit is functioning as designed."

"MVW7232HW3Arrived on site to test unit for not operating properly. Placed unit into diagnostics and retrieved error codes F2E1 (Stuck Button) and F2E2 (UI/Control Failure). Ran a diagnostic cycle and verified that it completed with no issues.Inspected wiring harness connections between the UI and control; no signs of corrosion, damage, or loose connections were found. Based on testing, the malfunction appears to be software-related. Advised customer to connect the unit to Wi-Fi to allow any pending software updates to install, which may help resolve the issue.At this time, the control UI has been ordered. Once the part is received, the office will contact the customer to reschedule for installation.Job complete pending part arrival.; O-emld tckt"

"Arrived on site for refrigerator not cooling. On arrival, I found the compressor running with the condenser fan running and the evaporator coil had an even frost pattern. But the evaporator fan motor was intermittently stopping on its own, failing to run for more than a few seconds at a time. I'm ordering W11396715 evap motor. Rescheduled customer for 09-30-25.; ordrng 1 W11396715 (Evap motor)"

"WOS51EC0HS20Arrived on site to inspect unit for no power. Verified unit was receiving power. Customer stated that the unit appeared to be locked and all attempts to unlock were unsuccessful. Attempted to enter diagnostics but was unable to access diagnostic mode. Cycled power multiple times with no change unit remained locked.Replaced control UI and retested. Unit is now operating as designed. Advised customer to connect the unit to Wi-Fi to ensure it receives necessary software updates for proper functionality.At this time, unit is functioning as designed. Job complete. Installed W11600370"

"WMH32519HZ10Arrived on site to replace previously diagnosed support for the metal rack in the microwave. Removed the burnt support and applied touch-up paint to the arced location. Installed new support, and customer approved the repair. Verified unit is operating as designed.Advised customer that per manufacturer specifications, the metal rack should not remain in the cavity unless it is actively being used. If installed, the rack must have cookware or weight on it to prevent arcing and ensure proper operation.At this time, the unit is running as designed. Job complete. Installed 1x W10840759"

"Arrived on site for range that ui display would reset when bake cycle was activated but unit wasn't fully shutting off. On arrival, found f6e0 had stored over 10 times in diagnostic. Found W11335274 console failing and im o4dering part. Rescheduled customer for 0930-25; ordrng 1 W11335274 (Console)"

"Arrived on site. Removed failed defrost heater,ohmed new heater passed,installed new heater powered unit on reassembled unit compressor and fans powered on. W11626107"

Arrived on site for washer needing harness and capacitor. On arrival installed both parts and found unit could agitate and spin but lidlock was still failing in normal operation also replaced lidlock and found unit working as designed. Call complete

"Arrived on site for unit not working. Upon arrival, check error codes and found F7E5 shifter fault. Proceeded to inspect underneath unit and found gearcase oil. Capacitor checks good at 45MFD. Proceeded to replace WPW10006384 belt, W10721967 splutch and WPW10006355 actuator along with gearcase however, drum will not come off from block. Tried multiple attempts but it is completely seized. Unit needs rebuild. Ordering 285565 agitator, W10554251 basket, WP389140 block, W10371566 outer tub, WP8533928 screw and WPW10215093 filter drain. Weighing call for 2 man. No water leaks detected at this time. Office to reschedule ; ordrng 1 285565 (Agitator) and 1 W10554251 (Basket) and 1 WP389140 (Block) and 1 W10371566 (Outer tub) and 1 WP8533928 (Screw) and 1 WPW10215093 (Filter drain)"

"WDT730HAMZ1 Arrived on site for a dishwasher not powering on. On arrival, I verified the issue of a defective control board. I replaced the board then tested, product is working as it is designed with no water leaks visible from the main water supply."

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace WP3387747 heating element. Tested unit and now unit is functioning as designed."

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace console. Tested unit and still same issue. Only Popcorn, Melt and Start works but even when pressing start, display with display all 8s and will not actually start. Called techline and spoke with Joe (same SR) and stated the call has been documented with all parts replaced relating to this issue but has no resolution. Spoke with PR and stated to replace main control board, console and display board and immediately call PR before powering on unit. Ordering W11486769 console, W11199895 touch harness, W11486764"

"Arrived on site to refrigerator KRFF577KPS02. Verified ice buildup at bottom of ice bin due to door not sealing properlyslight gap at bottom of seal from warped ice door, though seal itself looks good. Ordering ice door W11679939. NO WATER LEAKS OBSERVED DURING SERVICE; ordrng 1 W11679939 (Ice door)"

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. No one on site for signature. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for long dry times. Upon arrival customer stated the unit produces heat but requires multiple cycles to dry and water is dripping from the vent flex pipe. Verified heating function, element cycling properly. Performed airflow test and results confirmed vent restriction. Further verified by placing paper at exhaust vent, no suction present. Restriction in venting system is preventing proper airflow, causing moisture-laden air to remain trapped inside the drum, resulting in condensation and extended dry times. Advised customer that vent obstruction must be corrected by a professional vent cleaning service to restore proper airflow. Once venting is cleared, unit performance will return to normal. Unit is running as designed, no parts installed, job complete."

Refrigerator WRS331SDHM08 verified that the refrigerator would not dispense ice. Removed ice bin and tested auger motor; auger motor was just humming and would not turn. Removed and replaced auger motor W11671282 and retested dispenser; refrigerator now dispenses crushed and cubed ice properly. NO WATER LEAKS OBSERVED DURING SERVICE.

WFES3030RS0 Arrived on site for a range not responding. On arrival I verified that the range was tripping the breaker when preheating the oven. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 15.00 amps. With all burners on high and oven on it was 36.88 . I rewired ground back on and preheated to five hundred degrees temperature reached without tripping. I checked polarity and voltage readings were correct product works as it's designed no parts used. I strongly recommend for client to contact the breaker company for information on correct gfci breaker. I also recommend client contacting home builder to replace the gfci breaker. I told client leave oven on for one hour. Calling whirlpool safety Sr #

"Arrived on site to test unit for noise. Upon arrival tenant in unit 1245 stated the unit had been swapped. Confirmed with maintenance and located the correct unit in unit 1241. Maintenance reported noise occurring when unit is powered on. Applied power and verified that once the evaporator fan engaged, a loud grinding noise was present. Removed evaporator cover for inspection and found evaporator motor shaft producing a grinding noise when spun by hand, confirming internal bearing failure. Replaced evaporator motor (WP2315549) and reassembled. Tested operation, noise has been eliminated and unit is now running as designed, no leaks detected, job complete"

GI6SDRXXQ06 Arrived on site from previous tech. On arrival I didn't find any issues icemaker is working perfectly no parts needed product is working as its designed no water leaks visible from main water supply.

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

Arrived on site for cook top lifting up from base . Found right side spring clip bent . Reshaped clip. Top is now sitting flush with unit. No gas leaks detected at time of service. Job complete

"Arrived onsite for WRT549SZDM06 with leak every harvest. Repaired by fully inserting the supply tube which was partially backed out. Unit is now operating as designed, advised maintenance on repair. No signer available. No parts. Observed correct harvest cycle. No leaks following service"

Arrived on site for washer not spraying and soap staying in left front t corner of tub . Ran diagnostics got 4-4&7-1 codes . Wash motor not coming on during test wash . Replaced sump and motor . Ran diagnostics all checked normal. Nomwater leaks detected at time of service. Job complete

Arrived on site for dryer tripping breaker . Ran voltage checks list all checked normal. Found no fault of unit . Electrican replaced breaker with a non gfi and unit didn't trip. Put gfi break back in and will trip periodically and so e trimester when unit is not in use . Recommended replacing breaker. Called safty and documented findings . Same ref #. Job complete

Arrived on site for damaged panel. Unit needs front panel . Ordering front panel. Office to reschedule. Management not available for signature ; ordrng 1 W11752163 (Front panel)

Arrived on site for dishwasher WDT750SAKZ2 not starting. Found console wasn't sealed above the UI. Ordering console W11460908 for return visit. Office will need to reschedule. No leaks detected while on-site.; ordrng 1 W11460908 (Console)

"Arrived on site for damaged freezer door, found door dented on bottom center, removed old door and replaced with new one and confirm door is operating and sealing properly with no cosmetic damage, job complete."

"Arrived for washer dead no power at all. Upon arrival i removed unit to test power at wall and found no power at the wall, checked breaker and it was not tripped, advised maintenence manager of no power to outlet however breaker is not tripped, MM removed breaker panel to find loose/ hanging wire to washer breaker, advised mm of issue and he states he will be replacing breaker since he is unable to tighten screw to keep wire secure. Reinstalled unit so that when mm installs breaker unit will return to normal operation, customer will follow up if issue persists. Job complete"

"LSQ9600LW0 Arrived on site from previous tech to install parts. I installed timer,motor drive,lid switch,agitator, pump,coupler,gearcase,clutch, and brake. After installing, all parts washer still isn't working correctly. Further testing, I found that wireharness needs to be replaced. I'm ordering wireharness part# 3956009 office please reschedule client for soonest availability. No water leaks visible from main water supply. ; O-emld tckt"

Arrived on site for washer MVWB835DW4 with a faulty lid. Verified the issue and replaced the lid W11259006. Took a picture and tested the washer. Unit is operating as designed. NO WATER LEAKS OBSERVED DURING SERVICE

Arrived on site to diagnose electric range WFES3030RS0 tripping breaker when oven is in use. Checked voltage and polarity; both good. Replaced bake element W11182108 and ran 500-degree burn-off cycle for 2 hours. This resolves the tripping issue. Removed ground strap to reach temperature and reinstalled it. Advised customer on GFCI nuisance tripping and to have builder replace breaker with latest model if trips persist. Repair completed.

"Arrived on site for SAFTEY breaker tripping with range WFE320M0JS3. Upon arrival , customer states that It can be a week to 2 weeks then trip again. Unit does operate to cook at hours at a time without tripping . I inspected breaker. Added picture of 50 amp eaton Eaton breaker. I found that breaker also Sometimes just keeps tripping when unit is off. Over and over again. I cannot call SAFTEY or Techline due to being after hours. ; O-emld tckt"

Arrived on site to diagnose ice machine KUIX535HBS01 overproducing ice. Examined unit and observed ice falling out the door. Found bin thermistor out of range. Replaced bin thermistor Wpw10511923 with a new one and verified proper operation. Repair completed. No water leaks observed during service.

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced control (W11683650) and latch (WPW10653840). Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete."

Arrived on site for microwave not working . Found ui not lighting up but interior lights are working in both mw and oven . Did hard breaker reset . UI is lighting up and responding to commands. No stored error codes . Tested microwave and is heating properly . Ran preheat on oven . Oven is heating g properly . Job complete

Arrived on site for dishwasher not cleaning dishes. Unit will also have standing water. Entered diagnostics and found f4e3. Confirmed wash motor was not working. Replaced motor sump assembly. Ran automatic test cycle. All components pass. No leaks. Call complete.

"Arrived on site for oven tripping breaker. Confirmed this is a gfci breaker. Removed oven from wall. Voltage is 248, 124 each side to C & G. C-G=0. Found no shorts in heating elements. Found a spark at ckntrol when testing. Removed back panel. Replaced both bake and broil elements. Removed ground wire. Bake pulls 12 amps and broil pulls 14. Preheated to 500. Reinstalled ground. Reassembled and put back in wall. Advised customer to let it run for 30 min. Call complete. W11649136"

Arrived on site for washer making a noise. Found unit always runs Drain pump. Entered diagnostics and found f3e1. Verified pressure hose was clear. Wiring checks good. Verified model and seiral. Replaced control. Recalibrated and completed automatic test cycle. Call complete.

Arrived on site for dishwasher stopping on its own. Sometimes it will not start. Found f4e3. Motor is causing unit to stop. Removed shelves. Replaced motor assembly. Verified operarion. No leaks. W11665769

Arrived on site for a faulty console on dishwasher WDT750SAKZ3. Verified the issue and replaced the console PART NUMBER. Tested the controls and everything is working as designed. No leaks detected while on-site

Arrived on site for gas range WFGS5030RZ0 not preheating. Found igniter not clicking. Replaced spark module W10898291 and tested bake function. Unit operating as designed. No leaks detected while on-site