Near Austin, TX 78756
Scott
Job Details: 02/16/2019
DISHWASHER WHIRLPOOL GU3600XTSY2 "Arrived on site for dishwasher not starting . Found key pad dancing and buttons all worn down . Also roaches in control more then likely . Key pad is NLA. no water leaks detected at time of service ."
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/16/2019
WASHER WHIRLPOOL WFC7500VW1 Arrived on site. When I was making the attempt to replace main control found start button broken. Will need console in order to test new control. spoke with CS and will cover console. Rescheduled for 2/22/194455; ordrng 1 W10192972 (console)
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/16/2019
WASHER WHIRLPOOL WFC7500VW1 Arrived on site. When I was making the attempt to replace main control found start button broken. Will need console in order to test new control. spoke with CS and will cover console. Rescheduled for 2/22/194455; ordrng 1 W10192972 (console)
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/16/2019
WASHER WHIRLPOOL WFC7500VW1 Arrived on site. When I was making the attempt to replace main control found start button broken. Will need console in order to test new control. spoke with CS and will cover console. Rescheduled for 2/22/194455; ordrng 1 W10192972 (console)
Near Leander, TX 78641
James
Job Details: 02/16/2019
MICROWAVE GE JKP90SP4SS Arrived on site to install new control. Installed new control and found no display. Inspected control and found the ribbon has come loose from the board. I will need to reorder the control to complete repair. All other functions test good. Collected service call fee which applies to quoted repair; ordrng 1 WB27T11249 (main control board)
Near Killeen, TX 76549
Arthur B.
Job Details: 02/16/2019
DRYER WHIRLPOOL WED4616FW0 Arrived onsite to removed and replace damage PTS switch. Replaced switch and tested unit. Unit starts as intended. unit also tumbles and heats as intended. No other issues found.
Near Leander, TX 78641
James
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and installed new ice maker. Turned on water and tested for leaks. I found all water connections dry at time of service and no leaks from ice maker after repair. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 02/16/2019
WASHER MAYTAG MVWB835DW1 Arrived on site and replaced console which came with updated harness. All else checks good.
Near Austin, TX 78749
Kevin
Job Details: 02/16/2019
RANGE WHIRLPOOL SCS3014LS02 "Arrived on site and delivered part to be installed by a plumber, job complete"
Near San Marcos, TX 78666
Robert
Job Details: 02/16/2019
REFRIGERATOR AMANA ASI2575GRS01 Arrived on job to replace door. Found the wrong door was ordered. Ordering left side stainless steel freezer door to complete.; ordrng 1 LW10898312 (FREEZER DOOR )
Near Killeen, TX 76549
Arthur B.
Job Details: 02/16/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite to remove and replace control on OTR microwave from prior visit’s diagnosis. Removed and replaced control assembly. Reassembled and tested. Light turns on and off as intended.
Near Austin, TX 78703
Scott
Job Details: 02/16/2019
OVEN KITCHENAID KEBS207SSS0 "Arrived on site for uneven temps and unknown error code . Found stuck key pad error , only for lower oven . Tossed breaker , cleared error code . Ran temp check and found temp a bit high , recalibrated . Job complete ."
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/16/2019
OVEN JENN-AIR JJW2427DS01 "Arrived on site for customer complaint of error code f2e1, found faulty control panel, I replaced panel, unit tested good."
Near Leander, TX 78641
James
Job Details: 02/16/2019
COOKTOP WHIRLPOOL ICI500XB01 Arrived on site and inspected cooktop. I found discoloring on the right rear element. Took photos to attach to file and instructed customer that the discoloring of the top is considered cosmetic and their cosmetic warranty is only 30 days from the date of purchase. Job complete
Near Killeen, TX 76541
Al
Job Details: 02/16/2019
DRYER WHIRLPOOL DDC4400T3WH Arrived to inspect dryer with a burning smell. Confirmed the element grounded out . Removed and replaced the heater assembly. Reassembled the unit and unit tested as designed. No lint observed at the time of service.
Near Austin, TX 78723
Joseph C.
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for “no ice production” complaint. Per my previous diagnosis, removed and replaced freezer door. Manually tested and filled with water. Unit is performing as designed. No leaks detected, at time of service."
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 02/16/2019
DRYER MAYTAG MEDB765FC0 Arrived onsite for customer complaint of dryer not starting. Ran diagnostics and found error code F2E1 (UI Stuck). Clear error codes and tested UI. All buttons and features work as designed. Advised customer on how to press buttons. No other issues found.
Near Austin, TX 78702
Scott
Job Details: 02/16/2019
OVEN WHIRLPOOL WFG745H0FS1 Arrived on site for poor heating . Ran temp checks . Found igniter prob was getting away from gas tube . Readjusted igniter and re calibrated . Renter said landlord was talking to someone at office about getting POP. renter moved in last year at end of feb/ March No gas leaks detected at time of service . Job complete .
Near Austin, TX 78744
Kevin
Job Details: 02/16/2019
OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site and inspected oven and found when set to preheat igniter will fire 5 to 8 times before igniting gas. Disassembled lower panels and adjusted igniter to be closer to the bake burner. Observed oven is now igniting on the first click five times in a row. Also found customer has used aluminum foil and it has fused to the oven bottom. Recommended alternative oven liners to address cleanliness, job complete."
Near Austin, TX 78759
Luis
Job Details: 02/16/2019
REFRIGERATOR KITCHENAID KSSC42QMS03 "Arrived on site for door issues,customer complaint is if fresh food door is opened 90° door doesn’t closed by itself, adjusted from legs door closing as designed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/16/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for customer complaint of unit not producing ice, found multiple issues. Found recirculating pump was not recognizing water level in reservoir, and water valve was clogged not antiquate water flow. I replaced pump and valve, tested good."
Near Austin, TX 78727
Cliff
Job Details: 02/16/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to replace pump assembly and rack stop. Replaced pump and stop. Tested unit and everything is working properly at this time. Checked for leaks and there are no leaks today.
Near , TX 78628
James
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM Arrived on site and tested operation. I found the freezer light would not come on. Accessed light switch and found that the harness was loose on the switch. Secured harness and tested operation. Unit working properly. Job complete
Near Austin, TX 78758
Cliff
Job Details: 02/16/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose a dishwasher that is not operating. Tested unit and found drain pump housing cracked. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kyle, TX 78640
Robert
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on job for complaints of noise found vibration,front right roller damaged. In order to make vibration go away will need to replace roller cab. ; ordrng 1 W10803534 (screw) and 1 W11113654 (PADS) and 1 WPW10304659 (roller-cab)"
Near Austin, TX 78729
Cliff
Job Details: 02/16/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site to diagnose a microwave that is making a clicking noise when fan turns on and off. Found no mechanical failures with unit today and homeowner is hearing the air baffle moving on top of the microwave. Advised homeowner baffle is necessary to keep items and animals from entering microwave vent. No further repairs are needed at this time and all is working properly.
Near Leander, TX 78641
Tyler B.
Job Details: 02/16/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for panel replacement and complaints of no drying, found control not sending voltage to heater, unit will need control to complete, no leaks on site ; ordrng 1 W11305297 (CONTROL)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 02/16/2019
ICE MACHINE KITCHENAID KUIS18NNXW0 Arrived on site for no ice condition. Observed unit in the slab formation cycle. Unit made 1/10 of the slab it should make. Will order a compressor and filter dryer. Office will reschedule due to sealed system.; ordrng 1 2HOURSEALEDSYSTEM and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)
Near Austin, TX 78734
Luis
Job Details: 02/16/2019
REFRIGERATOR JENN-AIR JS42SEDBDA "Arrived on site for water leaking from drip pan. Disassembled freezer compartment found water not draining correctly to pan. Installed drip pan correctly to evaporator bottom,followed instruction sheet,ran water through pan water draining correctly to pan in compressor compartment. Reassembled,bled unit powered unit back on unit working as designed"
Near Driftwood, TX 78619
Brandon
Job Details: 02/16/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace wash motor, dispenser, and wheel, after replacing, unit tested good."
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/16/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Replaced display and door controls. Removed refrigerator cover assembly and push back copper lines to make good seal. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/16/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Replaced display and door controls. Removed refrigerator cover assembly and push back copper lines to make good seal. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/16/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Replaced display and door controls. Removed refrigerator cover assembly and push back copper lines to make good seal. All functions tested OK. No leaks present. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 02/16/2019
OVEN KITCHENAID KSDB900ESS2 Arrived on site and found unit operating as designed. Was advised of intermittent fan rattle. Advised that heat shifts the cabinet and can cause intermittent noise. All running quietly and smoothly at time of service.
Near Austin, TX 78730
Luis
Job Details: 02/16/2019
ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site for no water. Found tube disconnected from pump,installed tube to pump. Ran diagnostics found no water entering reservoir good voltage at valve and valve is energized. Removed valve,found no water entering valve. Customer will need to have a plumber find source of no water to line connection"
Near Round Rock, TX 78665
Cliff
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site or frost in the fresh food section of the refrigerator. Found a communication problem with the user interface communicating with RC evap thermistors. Replaced user interface and thermistor wiring harness. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Buda, TX 78610
Robert
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on job to replace freezer door. After replacement tested operation, functionality normal."
Near Round Rock, TX 78664
Lou
Job Details: 02/16/2019
MICROWAVE MAYTAG MMV4205FZ01 "arrived on site to inspect microwave not functioning. Upon further inspection, the customer advised that sometimes the interior light won’t come on when the door is open when they close the door, the unit won’t work. I inspected the control and it appeared to be good. When I went to remove the upper interlock, I find that the screw test holds it in place was stripped out. I was able to removed and replace the bottom switch/interlock. I am ordering the interlock screws and scheduled return service for 02/19/19. ; ordrng 4 8169479 (screw)s"
Near Killeen, TX 76542
Arthur B.
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived onsite. Customer advised icemaker is working and no work is needed to be performed.
Near Johnson City, TX 78636
Brandon
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Arrived on site for customer complaint of doors not being level, I adjusted doors, unit tested good."
Near Kyle, TX 78640
Robert
Job Details: 02/16/2019
RANGE WHIRLPOOL WFG525S0HS0 Arrived on job for complaints of burner flame incorrect. Found burner cap defective. Will order cap; ordrng 1 W10881749 (cap-burner)
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/16/2019
WASHER WHIRLPOOL WFW90HEFC1 "Arrived on site. Replaced water level sensor and ran diagnostic test and checked all components, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/16/2019
WASHER WHIRLPOOL WFW90HEFC1 "Arrived on site. Replaced water level sensor and ran diagnostic test and checked all components, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/16/2019
WASHER WHIRLPOOL WFW90HEFC1 "Arrived on site. Replaced water level sensor and ran diagnostic test and checked all components, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78717
Lou
Job Details: 02/16/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 "arrived on site to inspect microwave not operating. I found that the UI console was not responding when pressing the oven or microwave buttons. I removed and replaced the console and attempted to test, but due to the unit needing to be programmed into the WiFi, I was unable to test. All of the keys on the UI operate as designed, but when attempting to test the microwave and oven, the unit would show a message on the display telling me to connect to the WiFi. Customer to set up WiFi. Job completed."
Near Austin, TX 78750
Cliff
Job Details: 02/16/2019
DRYER SAMSUNG DV5471AEWXAA Arrived on site to diagnose a dryer that is not heating. Tested unit and found heating element open. Replaced heater assembly and tested unit. Found all is functioning properly at this time.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 02/16/2019
REFRIGERATOR MAYTAG MSF25D4MDM01 "Arrived on sote for unit with crack, repaired with kit and tested good, no leaks on site"
Near Fort Hood, TX 76544
Arthur B.
Job Details: 02/16/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer bounced around when spinning. Confirmed issues. Found inner basket that was replaced back in Aug 2018 has warned prematurely causing wobble inside basket. Ordering inner basket and returning with gearcase and suspension. R/S for Wednesday 2/20. All water connections were dry at time of service.; ordrng 1 W10752719 (basket)
Near Austin, TX 78726
Cliff
Job Details: 02/16/2019
DISHWASHER KITCHENAID KUDS03CTBL0 Arrived on site to diagnose a dishwasher with a door of the swelling down to heavy. Found link cables for counterbalance system failed and broken. Replaced both cables and pulleys and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Waco, TX 76710
Al
Job Details: 02/16/2019
DISHWASHER KITCHENAID KDPE334GPS0 Arrived to inspect dishwasher Not dispensing properly. Confirmed the complaint and removed and replaced the dispenser. Reassembled and unit tested as designed. All water lines were dry at the time of service.
Near Austin, TX 78702
Scott
Job Details: 02/16/2019
WASHER GE GTW485ASJ0WS Arrived on site for not draining spinning . Units pump is just humming . Not pumping any water and water was sitting in tub. Replaced drain pump . Tested unit as well as ren diagnostis test . All checked normal . Job complete .
Near Blanco, TX 78606
Brandon
Job Details: 02/16/2019
DISHWASHER KITCHENAID KDTM404EBS3 "Arrived on site for customer complaint of unit not cleaning dishes well, found some hard water build up, but unit tested good. Instructed customer to use dishwasher magic, and change soaps."
Near Austin, TX 78751
Joseph C.
Job Details: 02/16/2019
DRYER KENMORE 110.730241 "Arrived on site for “unit will not start” complaint. Inspected unit and found broken drum belt. Removed and replaced with repair kit. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near San Marcos, TX 78666
Robert
Job Details: 02/16/2019
OVEN KITCHENAID KGSA906PSS00 In order to replace wiring harness and latch will need to gain access under cook top. Attempts will cause additional damage and require multiple parts. Installed control board and still do not have display.per conversation with CS-no further attempts will be made..
Near Austin, TX 78738
Brandon
Job Details: 02/16/2019
REFRIGERATOR KITCHENAID KSSO42QTX02 "Arrived on site for customer complaint of unit not dispensing ice, found faulty auger motor. Ordering motor. ; ordrng 1 2315546 (motor) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH)"
Near Georgetown, TX 78633
Steve C.
Job Details: 02/16/2019
COOKTOP JENN-AIR CVEX4270B Arrived on site to replace the switch and light due to not turning on. Replaced both parts and tested the unit. Unit works properly and job complete.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 02/16/2019
OVEN WHIRLPOOL KODE300ESS00 "Arrived on site. Replaced both blowers due to loud noise. Ran both ovens , all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 02/16/2019
OVEN WHIRLPOOL KODE300ESS00 "Arrived on site. Replaced both blowers due to loud noise. Ran both ovens , all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 02/16/2019
OVEN WHIRLPOOL KODE300ESS00 "Arrived on site. Replaced both blowers due to loud noise. Ran both ovens , all functions tested OK. Job complete"
Near Austin, TX 78704
Kevin
Job Details: 02/16/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site I found the washer is blinking center light, there is water in the tub. Set washer into a diagnostic cycle and water drained out properly. Ran all functions in manual diagnostic, everything checked good, ran a calibration cycle and it passed. Ran a automatic test cycle and it also passed. Could not determine a reason for the washer not completing the original cycle. No water leaks from connections at time of service, collected service fee."
Near Johnson City, TX 78636
Brandon
Job Details: 02/16/2019
DISHWASHER KITCHENAID KDTM504EPA0 "Arrived on site to replace sump assembly, after replacing parts unit tested good.
Near Waco, TX 76705
Al
Job Details: 02/16/2019
DISHWASHER WHIRLPOOL DU810SWPU3 Arrived to inspect dishwasher with no power. I checked the breaker box and couldn’t find a power source. I removed the inner door and checked power at the door switch. Got none. I removed 5he junction box cover and the connections weren’t connected properly. I reconnected the wires with the nut and unit powered on. Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Leander, TX 78641
James
Job Details: 02/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found the drain pump running but water is not draining. Inspected hoe and found the check valve was blocking the flow of water. Corrected check valve and tested for proper draining. U it now draining properly and all water connections dry at time of service. Job complete
Near Austin, TX 78738
Brandon
Job Details: 02/16/2019
MICROWAVE KITCHENAID KMHS120ESS5 "Arrived on site for customer complaint of unit not heating, found high voltage issue, I replaced magnetron, capacitor, and diode, unit tested good."
Near Austin, TX 78729
Tyler B.
Job Details: 02/16/2019
RANGE WHIRLPOOL WEG745H0FS0 "Arrived back on site for prior ordered parts, replaced membrane and knobs, panel was scratches, looked to be used. Will need new one to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 W10885068 (panl-cntrl)"
Near Pflugerville, TX 78660
Wesley
Job Details: 02/16/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site and replaced failed gearcase and oil damaged cap actuator and cam. All else checks good. Unit is now operating as designed.
Near Georgetown, TX 78633
Tyler B.
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site for no water no ice, found valve stuck, replaced valve and tested good, no leaks on site . Cust has leave behind from prior work"
Near New Braunfels, TX 78133
Diego G.
Job Details: 02/16/2019
WASHER AMANA NTW4516FW2 "Arrived on site. Check for new operation issues. Found no display not allowing to select a cycle. Found 120 V going to control. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78133
Diego G.
Job Details: 02/16/2019
WASHER AMANA NTW4516FW2 "Arrived on site. Check for new operation issues. Found no display not allowing to select a cycle. Found 120 V going to control. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78133
Diego G.
Job Details: 02/16/2019
WASHER AMANA NTW4516FW2 "Arrived on site. Check for new operation issues. Found no display not allowing to select a cycle. Found 120 V going to control. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near , TX 78653
Wesley
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and used rollers clips and rivers to repair unit. Also installed water hose.
Near Leander, TX 78641
Tyler B.
Job Details: 02/16/2019
DISHWASHER KITCHENAID KDTE234GPS "Arrived on site for rack falling down, found right track come apart at weld, replaced both tracks, leveled unit, and tested good. No leaks on site"
Near Round Rock, TX 78681
Lou
Job Details: 02/16/2019
WASHER MAYTAG MHW9000YG0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the bellow ad while I had the unit apart, I checked the drain pump and found a large amount of debris inside. I removed the debris and put the unit back together and tested. Unit operated as designed. No water leaks observed during service, job completed. Customer paid in full at previous service call."
Near Austin, TX 78758
Cliff
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site to diagnose a refrigerator that is not cooling. Tested parts and components and found no mechanical failures at this time. Advised customer they may be catching it during or after a defrost cycle and recording unusual temperatures. As unit was not plugged in initially when we arrived I was not able to test for defrost failure. Advise customer if problem persists to leave unit running for at least 24 hours prior to scheduled service date.
Near Waco, TX 76712
Al
Job Details: 02/16/2019
WASHER GE GTW460ASJ4WW "Arrived to inspect unit not draining. Attempted service test mode and unit did not respond. Removed and replaced the Control, reassembled and unit tested as designed..All water lines were dry at the time of service JOB COMPLETE"
Near Buda, TX 78610
Kevin
Job Details: 02/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and inspected refrigerator and found ice maker fill tube has split, took one picture. There is no water flow through water dispenser, customer has experienced freezing items in the fresh food section, raised temperature 2° overall and will need to bring back new waterline, permagum , reservoir, and valve to ensure repair on the next visit; ordrng 1 212643 (sealer-gum) and 1 67006317 (tube-water) and 1 W10753488 (reservoir) and 1 W11043013 (valve)"
Near Austin, TX 78737
Kevin
Job Details: 02/16/2019
COOKTOP WHIRLPOOL WCG51US6DS00 "Arrived on site and inspected cooktop and found all igniter’s are operating properly, sparking on every burner is normal do to ball valve the switches being in series. Job complete"
Near Round Rock, TX 78664
Lou
Job Details: 02/16/2019
DRYER WHIRLPOOL WGD7500GW0 "arrived on site to inspect dryer door not closing. I found that the customer had duct tape holding the door closed. Removed t(e tape and tested the door and I could feel that the catch/strike were not tight when closed. I removed and replaced the inner/outer door assembly and tested and the door is closing tightly like it should. Turned the unit on and the door is sealing properly as well. No lint observed during service, job completed."
Near Little River-Academy, TX 76554
Steve C.
Job Details: 02/16/2019
RANGE FRIGIDAIRE FGEF306TPFA Arrived on site for the unit has a hole on the upper oven. Found the upper oven has a hole about the size of a quarter. The whole is located on the bottom liner and is unrepairable. Called Frigidaire complaint #82393235 Frank And advise the unit is unrepairable. Advise the customer to call Frigidaire.
Near Austin, TX 78723
Luis
Job Details: 02/16/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 "Arrived on site for no water or ice,found frozen reservoir customer will defrost unit to defrost water reservoir. Charged service call fee"
Near Pflugerville, TX 78660
Wesley
Job Details: 02/16/2019
DRYER AMANA NED4655EW1 Arrived onnsite and found timer broken. Replaced timer. All checks good. Unit is now operating as designed.
Near Del Valle, TX 78617
Joseph C.
Job Details: 02/16/2019
WASHER GE GTW485ASJ2WS "Arrived on site for “stopped working” complaint. Inspected unit and found gearcase leaking and shifter mechanism failed from being shoted, from water leak. Removed and replaced gearcase, shifter and clutch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Salado, TX 76571
Steve C.
Job Details: 02/16/2019
REFRIGERATOR GE GFD28GELCDS Arrived on site for the unit water filter tabs are broken. Customer has the filter housing. Replace the filter housing and the new water filter. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78704
Luis
Job Details: 02/16/2019
WINE COOLER JENN-AIR JUW24FLERS00 "Arrived on site for light staying on. Diagnosed faulty light switch,removed faulty switch installed new switch tested light operation unit working as designed."
Near Austin, TX 78741
Joseph C.
Job Details: 02/16/2019
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site for “broken microwave door handle” complaint. Inspected unit and found to be sitting loose in mount. Tightened mounting screws. Actual complaint is that unit won’t run half the time. Ordering new switches and interlocks. Return for repairs on 02/20.; ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch) and 1 WP8206419 (interlock TOP) and 1 WPW10156813 (interlock BOTTOM)
Near Round Rock, TX 78664
Lou
Job Details: 02/16/2019
DRYER AMANA NED4655EW1 "arrived on site to inspect dryer with no operation. I found that was plugged in and the timer was on, but it had no power. I verified voltage at the outlet and terminal block. I removed the back panel and tested ohms to the element, cutoffs, fuse and thermostat. I found the element was badly damaged and had arced against the heater box and appears that the coils broke off and started a small fire. The fuse and cutoffs were open as well. The thermostat was good. I removed and replaced the element, fuse and cutoffs. I removed the front panel and drum to inspect the inside of the unit and found a small area in the back left corner where a fire had been. I advised the customer of my findings and they advised that they knew about the fire. I removed and replaced the dryer kit due to the back left roller was damaged. Put the unit back together and using a dryer vent test, I tested the airflow. The unit failed so I advised the customer that the vents would need to be
Near Austin, TX 78737
Kevin
Job Details: 02/16/2019
WASHER WHIRLPOOL MVWB880BW0 Arrived on site and inspected washer hey found residue in the bottom of the tub and on the outside of the basket. Remove basket and customer power washed it while cleaning out tub. No water leaks from connections at time of service.
Near Austin, TX 78703
Scott
Job Details: 02/16/2019
RANGE KITCHENAID KSDB900ESS1 Arrived on site for bezel and error code . Found bezels falling off . Ran diagnostics and found keypad error codes . Some keys are not responding to commands . Ordering bezels and returning with console . Will have a fridge to return on as well . ; ordrng 5 W10814133 (bezel-knob)s
Near Georgetown, TX 78628
Tyler B.
Job Details: 02/16/2019
MICROWAVE FRIGIDAIRE FPMO209RF "Arrive d on site unit with no display, unit will need control to complete repair, office to RS due to open house ; ordrng 1 5304503437 (CONRL ) and 1 CNOTE (OFFICE RS)"
Near Cedar Park, TX 78613
Cliff
Job Details: 02/16/2019
WASHER WHIRLPOOL MHW5500FW1 Arrived on site to diagnose a washer that is knocking during spin cycles. Found air trap hose on top of washer has a broken mounting. This is causing a loose hose and knocking sound during vibration. Hose will need to be replaced to complete repairs. Return date is set for 2/22/19 per homeowners request.; ordrng 1 WPW10568614 (hose)
Near Austin, TX 78717
Lou
Job Details: 02/16/2019
DISHWASHER MAYTAG MDB8969SDM2 "arrived on site to inspect dishwasher noises. I placed the unit in diagnostics and tested with no error codes showing. When the motor came on, it began to make a loud rumbling noise. Checked voltage to motor and checked ohms to motor and all were good, but it continued to make the noise throughout diagnostics. Also, I found that the upper rack tracks were badly bound and the rack adjusters were broken causing the rack to fall off track. Also found that the lower rack wheels were falling off. I am ordering the upper rack adjuster assemblies, both tracks and lower rack wheels and a CNOTE-AUTHORIZATION. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 4 W10195416V (dish rack wheel)s and 1 W11259785 (TRACK) and 1 W11259786 (TRACK) and 2 WPW10251047 (cover)s and 2 WPW10609586 (support)s and 2 WPW10627763 (adjuster)s and 1 WPW10740408 (adjuster) and 1 WPW10740410 (adjuster)"
Near Burnet, TX 78611
Thomas L.
Job Details: 02/16/2019
WASHER MAYTAG PAVT244AWW Arrived on site for washer that will not drain or spin. Found that the unit has a locked up pump and drive motor and a burnt belt. ; ordrng 1 WP21001950 (motor-drve) and 1 WP21352320 (belt)
Near Buda, TX 78610
Robert
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of not cooling. Found ice covered on evaporator cover. Needs to be thawed so it can be safely diagnosed.; schdld next appmnt for 2/18 MON !
Near Smithville, TX 78957
Joseph C.
Job Details: 02/15/2019
WASHER GE GTW330ASK3WW "Arrived on site for “poor wash performance” complaint. Inspected unit and found water level too low. Ordering new control and switch assembly. Not able to set return schedule, due to disposition of parts ordered. Unit was unbalanced. Advised customer to level unit. No leaks detected, at time of service.; ordrng 1 WH12X26804 (SWITCH ASSEMBLY) and 1 WH18X28176 (CONTROL)"
Near Bastrop, TX 78602
Scott
Job Details: 02/15/2019
WASHER MAYTAG MVWB765FC2 "Arrived on site for Unit not starting . Ran diagnostics found 2-1, 5-4,5-1. Controls are dancing and changing bye themself . Will need to order console . No water leaks detected at time of service . Please call to set return visit .; ordrng 1 W11162441 (CONSOLE )"
Near Austin, TX 78733
Kevin
Job Details: 02/15/2019
DISHWASHER KITCHENAID KUDS30FXSS3 "arrived on site and set dishwasher into diagnostic cycle and found wash motor is not spraying. Tan also does not appear to be running. Call need to bring back control board also. Will need to replace items one at a time until repair has been found; ordrng 1 WPW10469575 (vent) and 1 WPW10780877 (pump&motor)"
Near The Hills, TX 78738
Luis
Job Details: 02/15/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for noise complaint. Let unit run through a cycle noise is ice slab breaking free from evaporator plate when hot gas valve is energized. Replaced solenoid prev tech ordered called tech support unit working as designed customer can call into customer support if unhappy per tech support sr# 7723970585CNOTE SEE STICKY NOTE; ordrng 1 SEESTICKYNOTE
Near Austin, TX 78753
Wesley
Job Details: 02/15/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and found pad had come of door and we had a repeat symptom of door not staying up. Ordering pad to repair. ; ordrng 4 WP8268961 (pad)s
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 02/15/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Arrived onsite for customer complaint of top mount refrigerator not cooling properly. Customer advised that unit will not come back on intermittently. Tested unit and found defrost timer stuck open. Ordering defrost timer and returning with thermostat. R/S for Tuesday 2/19. All water connections were dry at time of service.; ordrng 1 241705102 (timer-defrost)
Near Pflugerville, TX 78660
Wesley
Job Details: 02/15/2019
VENTHOOD WHIRLPOOL GXW7336DXS2 Arrived on site and found chimney needed. Ordered new chimney as one sent is defective. All else checks good. ; ordrng 1 W11240046 (CHIMNEY)