We serviced a
WHIRLPOOL VENTHOOD
Model UXT5230BDS1
Near Spicewood, TX 78669
Brandon
Job Details: 05/04/2021
"Arrived on site for customer complaint of vent motor not pulling air, unit tested good, customer was unaware of unit being out of warranty and had builder set up appointment, job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bastrop, TX 78602
Richard
Job Details: 05/04/2021
Arrived onsite for the washer not agitating. During testing found that the actuator was not working properly. Replaced actuator with new one and washer tested good . Complete
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Austin, TX 78739
Robert
Job Details: 05/04/2021
Arrived on job for complaints of code and not finishing cycle. Ran diagnostics and found code for door lock and at the end of test cycle the door lock didn?t open properly.After replacement test operation.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Leander, TX 78641
Lou
Job Details: 05/04/2021
"Arrived on site to install previously diagnosed and ordered parts. Per the row four techs diagnosis and whirlpools recommendations, I removed and replaced the drain pump and main control and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 05/04/2021
Arrived on site to install previously diagnosed part. Removed DSI board and installed new DSI board. Powered range back on and tested broil and bake. Both broil and bake are igniting flame on first click as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/04/2021
"Arrived on site for refrigerator having water and mildew mildew buildup in drain pan, causing oder. Inspected unit and work area. Checked drain pan and found to be normal. Inspected air filter and found filter has not been changed ( see SD-QUICKPIC). Informed customer of air filter and user care guide states to replace every 6 months, left part # for filter with customer. All other operations tested good. No water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 05/04/2021
"Arrived on site for Not Cooling - Top Freezer Refrigerator. Tested start device and was not getting good amperage. Replaced start device and compressor was still not getting the right amperage. Found bad frost pattern on evaporator indicating the Sealed System needs replacement. Ordering Compressor, evaporator, UV drier, coupler, and service tap to return and complete the repair. ; ordrng 1 W11209866 (Compressor) and 1 2174739 (Service tap) and 1 W11407409 (Evaporator) and 1 W10913906 (Coupler)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/04/2021
"Arrived on site to install previous diagnosed part. Uninstalled unit to,gain access to sump assembly. Removed failed sump assembly and installed new. Tested operation and monitored for possible water leaks. Found bottom spray arm now turning and no water leaks. Found suds buildup in unit. Recommend to run on hot cycle to remove suds buildup. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Jonestown, TX 78645
Lou
Job Details: 05/04/2021
"Arrived on site to inspect refrigerator ice build up. Upon further inspection, I found the RC evaporator/cover with a large block of ice built up on it. Advised customer that the unit would need to be unplugged and allow to defrost before repairs can be made. Checked the drain tube and found a small gap. I sealed the drain tube with white silicone. Customer signed waiver of damages from defrosting refrigerator. Per the Service Pointer #W11092686, I am ordering the RC evap drip pan, clamps, evap motor harness, evap cover, CNOTE-SHIMS, CNOTE-LSO FOR TRAINING and office to schedule return service. Advised customer to unplug the unit 48 hours before return service and to place towels around then unit to protect the baseboards from water leakage. No water leaks observed during service.; ordrng 1 W11457241 (RC drip pan) and 2 W11456069 (Clamps)s and 4 CNOTE (SHIMS)s and 1 W11033168 (RC evap motor harness) and 1 WPW10389152 (Gasket) and 1 CNOTE (LSO FOR TRAINING) and 1 WPW10501260 (RC evap cover)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near New Braunfels, TX 78132
Noah D
Job Details: 05/04/2021
"Arrived on site to inspect unit for a scratched handle, upon inspection found the handle was scratched in the middle. Replaced handle and tested. No problems found. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LDEXWB00
Near Temple, TX 76502
Al
Job Details: 05/04/2021
"Arrived on site and inspected side by side refrigerator cooling issues.Confirmed the complaint and found the compressor would run for approximately 10-18 seconds and kick off.All fans were found to be good, but the compressor wont stay on to cool the unit.Ordering the start device and adding additional notes for H&S.; ordrng 1 WPW10189190 (START-DEV)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78747
Leonardo
Job Details: 05/04/2021
Arrived on site to test unit for unit not starting. Test unit and unit giving error code f1e4. Found bad control board. Ordering new board office to reschedule. ; ordrng 1 W10892389 (Control board)
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Austin, TX 78751
Jacob
Job Details: 05/04/2021
Arrived onsite for unit missing the small burner cap on the front right burner. Did not have cap with me. Ordered part. Rescheduled with customer. ; ordrng 1 W11245289 (burnr-head)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Paige, TX 78659
Richard
Job Details: 05/04/2021
Arrived onsite for the oven range not working properly. Needed the control display. Ordering correct part and office to schedule ; ordrng 1 W11122852 (Control display)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Austin, TX 78730
Matthew
Job Details: 05/04/2021
Arrived onsite for washer buzzing sound. Ran diagnostics and found stored error code for valve failure. Will need valves replaced. Also bringing back drain pump due to additional sounds. Unit is quad-stacked will require 2 man. S.; ordrng 1 W11316255 (valve)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Cedar Park, TX 78613
Justin
Job Details: 05/04/2021
"Arrived on site for a no heat microwave. Upon arrival the MW was already uninstalled. I put a cup of water into the MW and tested unit. I found no heat at all. I gained access to the inside of the unit and found the diode, fuse, cap, and mag good. I found the transformer ohmd out open however. We will need to replace the transformer. Ordering the part and returning with the others. but they moved it to a vacant room so the tenant would have a working unit. Lease reflects first tenant move in for that apt. Office to reschedule.; ordrng 1 W10836753 (Transformer)"
We serviced a
FRIGIDAIRE RANGE
Model FEF336BCC
Near Taylor, TX 76574
Wesley
Job Details: 05/04/2021
Arrived onsite and found shorted wire at switch for front left burner. Repaired wiring. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WET4027HW0
Near Austin, TX 78752
Matthew
Job Details: 05/04/2021
Arrived onsite to replace previously diagnosed parts. Replaced motor. Tested unit and unit is functioning properly. Job complete
We serviced a
JENN-AIR VENTHOOD
Model JXT8136ADS
Near Austin, TX 78734
Brandon
Job Details: 05/04/2021
"Arrived on site for customer complaint of lights not shutting off, found failed control, 49001044.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78731
David Z
Job Details: 05/04/2021
Arrived on site to install lid on dryer due to transport damage. Replaced lid. Found new lid was also dented. Reordering lid. Office to schedule when new lid arrives.; ordrng 1 Wpw10208383 (Lid)
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Austin, TX 78759
David Z
Job Details: 05/04/2021
"Arrived on site to diagnose washer that was locked during cycle. On arrival customer had informed me that they changed cycles and the door unlocked. Checked error codes and found no errors present. I tested the lock, ran several cycles, stopped and started etc. lock was responsive 100% of the time. Could not find any issues present. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW4
Near San Marcos, TX 78666
Andrew
Job Details: 05/04/2021
"Arrived on site to test unit for door not staying shut. Found hinges were damaged. Replaced hinges, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Belton, TX 76513
Lou
Job Details: 05/03/2021
"Arrived on site to inspect refrigerator freezer section frosting up. Upon further inspection, customer advised that they found frost build up on the side rails, door switch and evap cover. I found the unit not level and the FC & RC doors not closing properly. Found the left leveling leg down and the right side up. Leveled the unit and retested the doors and they are operating as designed and closing as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Troy, TX 76579
Tyler
Job Details: 05/03/2021
Arrived on site for washer wide lid lock broken. Upon arrival I found the strike on the door was broken. I entered diagnostics and found no error codes stored. I then replaced the strike and reassembled and tested washer. Found unit was functioning though cycles as designed call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model GU2600XTPS6
Near Copperas Cove, TX 76522
Al
Job Details: 05/03/2021
Arrived back on site to install previously ordered part.R&R the dispenser.Reassembled and unit tested as designed.JOB COMPLETE
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Waco, TX 76710
Jonathan M
Job Details: 05/03/2021
Arrived on site for a refrigerator that has condensation on the inner part of the door. Inspected unit and work area. T
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Waco, TX 76712
Jonathan M
Job Details: 05/03/2021
"Arrived on site for a washing machine that is going off balance. Inspected unit and work area. Customer advised that the unit is seemingly going off balance more than it used to. She did advise that it does not happen every cycle but advised that she is a single woman living in the home and she runs about one load a week. I ran the unit through diagnostic mode and found an F0 E5 (off balance load detected) error code. I ran the unit through an auto test as well as a manual high speed spin test and all tests ran as designed. I asked her to grab a load of laundry and found the customer loaded a mixed load with shirts, a sweater, and a pair of jeans. I did inform her that her unit may run off balance due to mixed clothing types due to the amount of water each of those clothes will soak up. Ran the unit through a normal wash cycle until it began to agitate. Drained the unit and put it in a drain and spin cycle. The unit spun out with no abnormalities and did not go off balance. I called tech line and Techline was down due to update training. Waited until update training was over and called back. I spoke to Bruce SR # 7730666814. He advised that based on my findings, there is nothing further we can do with the unit and that the unit is working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Salado, TX 76571
Lou
Job Details: 05/03/2021
"Arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics showing error code F5E2-door latch. Cleared the code and ran the quick diagnostics test. Unit operated as designed. Tested the spin mode manually and the door locked then began spinning. Found customer is using too much detergent on a warm/hot cycle. Made recommendations for use and care as well as detergent use (water softener system in home). No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78759
Scott
Job Details: 05/03/2021
Arrived on site for washer not draining or leaving wet load . Found latch error code . Replaced latch. Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW06
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/03/2021
"Arrived on site for Freezer failed to cool (light in freezer was on). It got up to 45 deg F in the freezer, then it came on and started cooling. Working now, but not sure if it will quit working again. Placed in diagnostics and went through diagnostics test Compressor came on and turned off as designed in test 1&2. After compressor step was completed next test turned on heater. Test 3&4 completed. I could hear the water sizzle. No error codes came on. Freezer cooling as designed. Exited diagnostics and compressor came on a few minutes later. Frost looks good inside on food. Customer keeps a thermometer inside. Temp was at 18 when I arrived. Temp rose to 50 while in diagnostics. Dropped down to 22 fairly quick once door was closed and went back into normal mode. Set temp back to recommended upon completion of testing freezer. Freezer was plugged into an outlet with a multi plug connector. Explained its best to keep fridge plugged into its own power source and avoid having multiple items plugged into same outlet. Asked customer to just keep an eye on it and let us know if same failure happens again."
We serviced a
JENN-AIR ICE MACHINE
Model JIM158XYRS2
Near New Braunfels, TX 78130
Noah D
Job Details: 05/03/2021
"Arrived on site to inspect unit for not making ice correctly with new filter, upon inspection found the unit making ice correctly with old filter, instructed customer to return defective filter. Complete"
We serviced a
KENMORE OVEN
Model 911.4147979
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/03/2021
"Arrived on site to test unit for bake not heating. Found harness to bake element was burnt and broken. Replaced damaged wire, tested unit, unit works good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Braunfels, TX 78130
Noah D
Job Details: 05/03/2021
"Arrived on site to inspect unit for not spinning quietly, upon inspection found the unit was clicking at splutch. Replaced splutch and tested the unit for issues. No issues found. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Pflugerville, TX 78660
Kayman
Job Details: 05/03/2021
Arrived onsite for refrigerator making loud vibrating or grinding noise. I was not able to pull up schematics to run diagnostics but the customer is positive the noise is coming from the diffuser so I replaced the diffuser and asked them to monitor the unit. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Hamilton, TX 76531
Jonathan M
Job Details: 05/03/2021
Arrived on site for a washing machine that stuck in the drain and will not allowed to make any selections. Inspected unit and work area. Plugged in and get it began to start training after about two minutes. Could not get any of the user air face lights to illuminate. Removed console and removed the pressure hose. The unit continue to try to drain. Replaced control and tested unit. Unit stopped draining but I still could not get the user interface to turn on. Tested voltage going to the user interface and found proper voltage. Will need a new user interface Console for repair. Ordering part and office will need to contact the customer to reschedule service due to parts availability. ; ordrng 1 W11120178 (console)
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Belton, TX 76513
Lou
Job Details: 05/03/2021
"Arrived on site to inspect fog on the inside of the oven door. Upon further inspection, I found a film/fog on the inside of the range oven door inner glass. I disassembled the door and cleaned the glass to find it was some sort of a dust or film from the manufacturer as it was grey in color. Reassembled the unit and tested. Unit is operating as designed. Job completed"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near New Braunfels, TX 78132
Noah D
Job Details: 05/03/2021
"Arrived on site to inspect unit for clothes getting stuck underneath. Upon inspection found the unit with no clothes in it, checked agitator and found no issues. Instructed customer on proper use and that we need to bag clothes that are very thin.
We serviced a
WHIRLPOOL FREEZER
Model JF42NXFXDE02
Near Austin, TX 78734
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint of lights not turning on in freezer or refrigerator, found failed modules. ; ordrng 4 W11462342 (Modules)s and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Austin, TX 78731
Luis
Job Details: 05/03/2021
"Arrived on site for freezing in fresh food section. Tested damper operation good damper door closing correctly,replaced gasket added sealer between gasket and liner to prevent cold air from migrating into fresh food section with damper door closed."
We serviced a
GE WASHER
Model GFW148SSM0WW
Near Austin, TX 78702
Jacob
Job Details: 05/03/2021
"Arrived onsite with SM, for unit staying locking and will not turn on. Unit would not turn on. Upon further inspection found that the washer gets plugged into the dryer to share a plug for 240v. Also checked the drain catch, nothing was abnormal stuck in the drain. Took washer plug out of the dryer and plugged it in to a dedicated plug behind the unit. Unit turned on immediately. Tested unit in different diagnostics. Unit was testing good. Put unit in a. Quick wash and unit was washing with no issues. No leaks at this time. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/03/2021
"Arrived on site for ice maker leaking water. Inspected unit and work area. Removed ice container and found ice frozen under ice container. Found ice maker on right side pushed out and 3 cubes stuck between ice maker and back wall (see SD-QUICKPIC). Removed ice container, ice buildup and ice maker. Checked vents to ice maker, found air out and in. Inspected vent gasket and ice door gasket. Reinstalled ice maker and container. Performed diagnostics mode and harvest ice maker cycle. Ran fill cycle. Removed frozen chicken that was stuck between FC door and storage container at customer request. Also removed 2nd RC shelve per customer request. All tested good, no water leaks detected."
We serviced a
LG MICROWAVE
Model LMHM2237ST
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/03/2021
"Arrived on site for microwave not heating. Tested operation while measuring amp draw to unit. Found light not coming on when opening door. Found unit not drawing correct amps and not heating. Tested all 3 door switches resistance and found correct. Reassembled unit and tested voltage to transformer, found getting voltage and unit is now heating. Could hear relay clicking when not heating and when heating was not able to hear relay. Found possible failed control, with unit now working not able to confirm failure.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78626
Tommy
Job Details: 05/03/2021
Arrived onsite for washer having clothes soaked through. Upon arrival found unit spins as designed and valves and rain work correctly however actuator was installed incorrectly. Adjusted and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Liberty Hill, TX 78642
Tommy
Job Details: 05/03/2021
"Arrived onsite for unit silt having intermittent miscommunication. Upon arrival found unit had error code F6 E4. Ordering console, and harnessing JIC, and returning with control. Office to reschedule upon part availability.; ordrng 1 W11297728 (Console) and 1 WPW10017410 (Bus fuse) and 1 W11316032 (Main harness) and 1 W11356990 (Communication harness)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Pflugerville, TX 78660
Wesley
Job Details: 05/03/2021
Arrived onsite for leaking washer from the dispenser housing. Leveled the unit to prevent ongoing leaking. All checks good.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Canyon Lake, TX 78132
Noah D
Job Details: 05/03/2021
"Arrived on site to inspect unit for humming sounds, upon inspection found the unit clicking when mag engages, ordering mag and Tod. Office to reschedule ; ordrng 1 4375079 (TOD ) and 1 W10776925 (MAG )"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78758
Scott
Job Details: 05/03/2021
Arrived on site for wet clothes at end of cycle . Found actuator hanging up when switching from agitate to spin . Replaced actuator. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/03/2021
Arrived on site for microwave venthood not working. Inspected unit and work area. Tested vent operation. Checked CFMs with paper test. Found air escaping from damper to vent. Added foil tape from microwave to cabinet. Tested venting operation. All tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/03/2021
"Arrived on site for dishwasher having a stain in tub and not draining. Inspected unit and work area, found white stain on inside of tub (see SD-QUICKPIC). Performed diagnostics mode and found drain pump not activating. Measured voltage to pump and found correct. Found failed drain pump. Removed failed pump and installed new. Tested drain operation. Informed customer to use a dishwasher machine cleaner to remove stain. All tested good, no water leaks detected."
We serviced a
IKEA OVEN
Model IBD350DS03
Near Austin, TX 78750
David Z
Job Details: 05/03/2021
Arrived on site and installed new upper blower to resolve overheat issues. Replaced upper blower motor and retested. Unit is now working as designed and both fans are running correctly. Call complete.
We serviced a
IKEA OVEN
Model IBD350DS03
Near Austin, TX 78750
Justin
Job Details: 05/03/2021
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Austin, TX 78726
David Z
Job Details: 05/03/2021
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Pflugerville, TX 78660
Kayman
Job Details: 05/03/2021
Arrived onsite for microwave with door switch issues. Intermittently not heating. Upon inspection I found the unit would intermittently not heat and not spin when this would happen. According to the tech-sheet the secondary switch on the lower interlock corresponds with the HV components as well as the TT motor. I replaced the lower interlock with new switches and tested the unit. I got F1E4 error. I disconnected all wires and reconnected. The unit worked as designed on 2nd try after reconnecting wires. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Round Rock, TX 78681
David S
Job Details: 05/03/2021
"Arrived on site to diagnose previously installed ice maker failing, found the ice maker would not dump ice during cycle and was building up in the tray, replaced the ice maker and now it is functioning as designed, informed customer to dump the first batch. Job complete."
We serviced a
KENMORE WASHER
Model 110.6120201
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/03/2021
Arrived on site for Not Heating - Electric Dryer. Found heating element was burnt out. Removed heating element and installed new heating element. Dryer heating as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78753
Luis
Job Details: 05/03/2021
"Arrived on site for water leaking. Found water leaking from fill tube at valve connection,water fill tube damaged at valve,repaired fill tube,reinstalled fill tube fully to valve,ran icemaker no water leaks during fill"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near San Marcos, TX 78666
Andrew
Job Details: 05/03/2021
Arrived on site to test unit for lid not locking. Found lid strike was broken. Needing lid strike to fix issue. Office to reschedule. ; ordrng 1 W11252738 (strike)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29BBMS02
Near Georgetown, TX 78628
Jonathan S
Job Details: 05/03/2021
"Arrived on site for refrigerator slowing producing ice. Inspected unit and work area. Measured temperature in ice maker housing at 20? and FC at 2?. Checked ice maker and found dry. Performed diagnostics mode and tested ice fan and FC evaporator fan. Tested harvest and fill cycle. Checked ice maker thermistor. Disassembled FC to gain access to evaporator, found good frost pattern. Removed ice container and checked return vent and found correct. Inspected RC evaporator and found black evaporator. Found no mechanical failures at time of service."
We serviced a
WHIRLPOOL RANGE
Model SF265LXTQ2
Near Austin, TX 78737
Leonardo
Job Details: 05/03/2021
Arrived on site to test unit for gas smell. Test unit and found bad regulator. Will need to replace regulator
We serviced a
KITCHENAID OVEN
Model KEBS1047SBL04
Near Austin, TX 78733
Matthew
Job Details: 05/03/2021
Arrived onsite for oven bake not functioning. Upon arrival oven would not heat in bake cycle. Pulled oven for inspection. Removed back panel to access element. Tested and found element open. Replaced element. Tested unit at 350 degrees and oven is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Marble Falls, TX 78654
Cliff
Job Details: 05/03/2021
Arrived on site to diagnose a refrigerator that is not sealing properly. Found right rc door gasket torn causing air leak. Gasket will need to be replaced to complete repair. ordrng 1 W10830162 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM
Near Smithville, TX 78957
Richard
Job Details: 05/03/2021
"Arrived onsite for the refrigerator having condensation on freezer door. During inspection found condensation on top of freezer door. All door sealed are sealing properly. Found that the crisper drawer mullion heater was not working properly. Need to replace UI, HV control. Ordering parts and office to schedule ; ordrng 1 W10843055 (Control board) and 1 W10848301 (UI)"
We serviced a
WHIRLPOOL WASHER
Model WDT970SAHZ
Near Austin, TX 78745
Robert
Job Details: 05/03/2021
Arrived on job for complaints of leaks. Found the hose connector at disposal leaks. Replaced house and test. No additional leaks detected at time of service
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Briarcliff, TX 78669
Robert
Job Details: 05/03/2021
Arrived on job for complaints of display changes temperature without touching. The console will activate randomly without touching need to connect to WiFi W11525545.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Kingsland, TX 78639
Cliff
Job Details: 05/03/2021
Arrived on site to diagnose an ice machine that is not turning on. Found failed external drain pump and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG DISHWASHER
Model MDB7979SHZ0
Near Austin, TX 78757
David Z
Job Details: 05/03/2021
"Arrived on site to diagnose dishwasher that was not properly washing and had an issue with the upper rack. Customer told me they heard a noise when starting it as well. Found the noise was a pulsating inlet Valve that needs to be replaced. Found error codes F6E1 inlet valve error, F2E1 stuck key. Found the upper rack right adjuster was cracked. Also found unit is not completely filling with water, resulting in upper spray arm not having enough pressure to run. Provided estimate for new valve and adjustor, also bringing manifold. ; ordrng 1 WPW10571946 (Manifold) and 1 WPW10327249 (Fill Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near The Hills, TX 78738
Luis
Job Details: 05/03/2021
"Arrived on site for water leaking. Diagnosed a frozen fresh food drain and drain pan warped,flushed drain checked water flow good,installed shims to level drain pan. used 1 Shims (Shims) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Austin, TX 78757
Scott
Job Details: 05/03/2021
"Arrived on site ,replaced upper hinge and freezer door . Unit now sealing properly . No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Austin, TX 78730
Luis
Job Details: 05/03/2021
"Arrived on site for water dispenser issues. Diagnosed high water pressure per service pointer W11394954A replaced tubing and installed regulator valve. Checked water connections no leaks tested water dispenser unit working as designed. ; used 1 W10267701RP (Tubing), and 1 W10786952 (Valve) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW2
Near Austin, TX 78750
Justin
Job Details: 05/03/2021
"Arrived on site for a dryer with no heat. I ran the dryer and found no heat in the unit. I checked voltage at the wall and found 120V. I then gained access to the back of the unit and ohmd out the fuse, thermostats, and element. I found the element open and removed it. It was visibly broken. I replaced the element and then tested the unit. I used my thermocouple with the vent on and off and measured at the vent. The heat was now working. However, with the vent on the fluctuation was very slow. I advised the customer of my findings and let him know he may want to get the airflow checked. The heat fluctuated fine with the vent off. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Leander, TX 78641
David S
Job Details: 05/03/2021
"Arrived onsite to find Cooktop not sparking, we inspected cooktop found none of the burners sparking on any of the switches, gained access to spark module replaced spark module, found no change in unit, tested wire harness continuity found good continuity,we tested voltage to the switch harness, found none found good voltage from the power cord, found power line 1 into spark module has been shorted out, we repaired wire and secured the wire with electrical tape away from exposed sheet metal. Unit is now operating as designed and all burners ignite as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78752
Jacob
Job Details: 05/03/2021
"Arrived onsite with SM. Replaced parts ordered by previous tech, dispenser and console UI and raised front feet to the unit. Tested unit. No issues at this time. Job complete"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Leander, TX 78645
Justin
Job Details: 05/03/2021
Arrived on site for a range with an F2E0 error code for console disconnected. I gained access to control and UI. I found no breaks in harness or visible issues with control. Per tech sheet instructions I installed a new console. I then tested the unit and it is now working as designed. The customer also stated the front left burner was not running properly. Upon further inspection I found that the LP conversion was done incorrectly and causing the flickering flame. I advised the customer of my findings. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS01
Near Georgetown, TX 78626
Tommy
Job Details: 05/03/2021
Arrived onsite for unit clock jumping and UI not responding. Upon arrival found unit relays on UI getting stuck and unit not responding well to touch. Ordering new console. Took photos of closing documents and found unit was In warranty. Office to reschedule upon receiving.; ordrng 1 W11297725 (Stainless console)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Liberty Hill, TX 78642
Tommy
Job Details: 05/03/2021
"Arrived onsite for washer not turning on. Upon arrival found unit control had voltage but not sending it elsewhere, replaced control, found unit control, now sending voltage, but UI not turning on. Replaced unit UI. Unit is now operating as designed. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW01
Near Round Rock, TX 78664
Jimmy J.
Job Details: 05/03/2021
Arrived on site for STOPPED COOLING- MAKING A LOUD NOISE. WORKED FOR A FEW DAYS AFTER REPAIR. Tested windings on compressor and compressor tested good. Quoted for new cap and starter. Customer agreed to repair. Removed started and cap and installed new starter and cap. Freezer still not kicking on compressor. Sent video of sounds compressor was making to senior tech and they confirmed the compressor was locked up.
We serviced a
WHIRLPOOL WASHER
Model LSQ8520JQ0
Near Dripping Springs, TX 78620
Robert
Job Details: 05/03/2021
Arrived on job for complaints of no spin and noise. Found coupling broken. Replaced coupling and test. No leaks detected at time of service
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/03/2021
Arrived on site for Not Spinning or Wet Clothes at the End of the Cycle - Top Load Washer. Placed in diagnostics and got F0E5. Suspension was good. All four legs were level. Customer had placed a blanket by itself in their washer which caused the off balance load error code to come up. Otherwise customer stated it was working s designed when washing clothes. Recommended they refer to their owners manual to ensure they are loading their washer properly to prevent off balanced loads in the future when washing large items like blankets. No leaks detected. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Austin, TX 78717
David Z
Job Details: 05/03/2021
"Arrived on site to diagnose Dishwasher not cleaning. Ran unit and found error code F4E3 for wash motor not running. Found wash motor dead. Talked to office and received approval to perform repair under warranty, Replaced sump and motor and retested. Verified unit is now working as designed. No water leaks found. Call complete."
We serviced a
GE REFRIGERATOR
Model ZISS420DRJSS
Near Austin, TX 78746
Luis
Job Details: 05/03/2021
Arrived on site for cooling complaint. Freezer temp reading 18? fan powering on,gained access to compressor compartment,found compartment extremely hot,cleaned condenser coil,advised customer to leave top panel open to allow tubing and compressor to cool"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Kyle, TX 78640
Leonardo
Job Details: 05/03/2021
Arrived on site to test unit for unit tripping breaker. Test unit and found all switches test good. Replaced control board and unit still tripping breaker. Will need to replace fuse and magnetron and diode and capacitor on return visit. Office to reschedule. ; ordrng 2 W10138793 (Fuse)s
We serviced a
GE REFRIGERATOR
Model GFE28HMKEES
Near Austin, TX 78759
Luis
Job Details: 05/03/2021
"Arrived on site for ui issues. Removed panel found no power to ui diagnosed unit will need control
We serviced a
LG DRYER
Model DLEX4370W
Near Austin, TX 78732
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint of unit catching fire, found burnt wires, burnt control, failed heating element, burnt belt and idler as well as burnt rubber on drum.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ00
Near Cedar Park, TX 78613
Justin
Job Details: 05/03/2021
Arrived on site for a dishwasher leaking. Upon arrival the customer stated that the unit had water running down the bottom middle. I put the unit into diagnostics mode and found stored error code F5E1 for door stuck open error. I ran a test cycle and found the water leaking out of the front left and right hand side of the door. Upon further inspection I found unit needs a new door seal which is creating the leak.Ordering the parts and office will need to reschedule. ; ordrng 1 W11223838 (Toe Plate Insualtion) and 1 W11252794 (Inner Door Seal) and 5 WP8281217 (Door Seal Screw)s
We serviced a
WHIRLPOOL DISHWASHER
Model DU912PFGQ0
Near Lakeway, TX 78734
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint of unit not washing, and leaking, and not draining. I tested unit, found excess suds, I found out customer was pre washing dishes and using pods, ran a test cycle with no soap, and tons of suds were found, I cleared the suds and ran a test cycle, unit tested good. Instructed customer to use liquid soap instead of the pods."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78748
Leonardo
Job Details: 05/03/2021
Arrived on site to test unit for unit leaking. Found unit leaking from motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ
Near Pflugerville, TX 78660
Wesley
Job Details: 05/03/2021
Arrived onsite and found unit monitor switch causing issues. Replaced control and upper interlock assembly. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Smithville, TX 78957
Richard
Job Details: 05/03/2021
Arrived onsite for the refrigerator not cooling. Installed new evaporator fan motor and found that the new hv board was not right board. Reordered the board and office to schedule ; ordrng 1 W11224256 (Control hv)
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Bastrop, TX 78602
Richard
Job Details: 05/03/2021
"Arrived onsite for the washer is noisy during the spin cycle. During installation of the gear case, found that the gear case is seized to the spin basket. Tried using my big hammer to remove gear case but was unsuccessful. Will need to replace spin basket, outer tub, gear case , motor, actuator, cam assembly, suspension rods. Will need a 2 man to help remove spin basket and tub assembly has one unit. Ordering parts and office to schedule. Will need authorization for repair. ; ordrng 1 W10521298 (Spin basket) and 1 W10780044 (Suspension rods) and 1 W10324648 (Tub) and 1 Authorization (Authorization needed for repair) and 1 2man (2man)"
We serviced a
KITCHENAID DISHWASHER
Model KUDL03FVSS3
Near Austin, TX 78748
Leonardo
Job Details: 05/03/2021
Arrived on site to test unit for dispenser not opening. Test unit and found burned out control board. Replaced board test unit and unit test good job complete.
We serviced a
GE RANGE
Model CGS990SET2SS
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/03/2021
"Arrived on site for range clock or bottom oven not working. Gained access to control and measured voltage to control. Found failed control. Removed failed control and installed new. Found lens broken on hot surface and missing other lens. Tested operation and found lower oven not heating. Gained access to burner and found broken igniter and found warming element not getting voltage. Measured resistance on element and found good. Will check voltage at control on return. ; ordrng 1 WB13K10043 (IGNITER ) and 2 WB25K10009 (LENS)s and 1 WB27K10423 (CONTROL)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Round Rock, TX 78665
Wesley
Job Details: 05/03/2021
Arrived onsite for occasional noise during spin. Tested unit in diagnostics and found f6e3 communication error and f0e5 and f0e7. Tested in diagnostics cycles and was unable to replicate any problem symptoms. Reset tolerances. Secured possible problematic loose harness connection to the clutch.Calibrated to zero. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB00
Near Pflugerville, TX 78660
Kayman
Job Details: 05/03/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWB
Near Round Rock, TX 78681
Kayman
Job Details: 05/03/2021
Arrived onsite for ice maker module needing to be installed. I was able to re install the ice maker housing assembly. I had to replace the 1/4 in screw in the front to a 5/16 (larger) due to the spot where the screw goes being slightly stripped out. After restoring power I heard the ice maker fill. I advised the customer to monitor the unit over the next couple of days to make sure its starts producing ice. No leaks detected during time of service. Job complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QD2A
Near Smithville, TX 78957
Richard
Job Details: 05/03/2021
Arrived onsite for the dishwasher not working. During testing found that the control panel was not responding to commands. Turn power off and back on to reset control and it did not resolve the issue. Will need to replace the console and control board. Ordered drain pump as well just in case. Office to schedule ; ordrng 1 5304520552 (Console) and 1 5304520582 (Control board) and 1 A00126401 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Austin, TX 78617
Jacob
Job Details: 05/03/2021
Arrived onsite for unit blowing the breaker. Spoke with customer. Customer said that the unit is working at this time. No issues. No other issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, TX 78660
Wesley
Job Details: 05/03/2021
Arrived onsite and installed new door. Unit is now operating as designed with good seal. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Hutto, TX 78634
Wesley
Job Details: 05/03/2021
Arrived onsite and found unit operating with clogged ptrap. Removed clog in p trap and advised customer on defrosting fridge cabinet. To correct leak issue. All checks good. Unit issue is now resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Liberty Hill, TX 78642
David S
Job Details: 05/03/2021
"arrived on site for fridge not working or cooling properly. We gained access to the pantry harness and found the harness good. We gained access to the pantry UI and found it corroded and the door harness is damage and shorted. Once we unplugged the pantry UI, all the lights came back on except the top lights and freezer light. We found good voltage to the leds. We are ordering the pantry door, led modules, returning with the pantry UI, and returning with the harness just Incase. The office will reschedule when we have an eta on the parts.; ordrng 1 W10815674 (Pantry UI door) and 2 W10695459 (Led module)s"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ05
Near Temple, TX 76502
Tyler
Job Details: 05/03/2021
"Arrived on-site for refrigerator not dispensing ice properly. Upon arrival inspected dispenser door and found no ice build up. Inspected ice bucket and found a lot of deformed ice stuck in propeller teeth. After breaking Ice free in bucket, found crushed and cubed functions working as designed. Upon further testing, during harvest cycle, it would fill up with too much water. causing too much water to fall into ice bucket and causing ice to freeze together making ice too large to fall through dispenser. No cooling issues detected in ice bucket or in fridge. Will need to return with water inlet valve W11043013. .; ordrng 1 W11043013 (Water inlet valve)"