Service History 768

Near Georgetown, TX 78626
Al
Job Details: 12/11/2019
DRYER WHIRLPOOL MEDX655DW1 Arrived to inspect dryer not starting.Confirmed the complaint and checked voltage at the outlet and got NO reading.Went outside to the breaker box and discovered the dryer outlet was tripped.Corrected and tested and unit now operates as designed.Job complete
Near Austin, TX 78748
Leonardo
Job Details: 12/11/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for oven not responding. Found console not taking command. Replaced console test unit and unit test good job complete.
Near Round Rock, TX 78664
Al
Job Details: 12/11/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived to inspect dishwasher issues.Customer advised the plastic tub wasn’t as dry as it should be at the end of the wash.I tested the unit and all aspects of the unit work properly.Customer hasn’t used rinse agent to assist with the drying process of the unit.All water lines were dry at the time of service.Job complete
Near Austin, TX 78733
Scott
Job Details: 12/11/2019
DRYER WHIRLPOOL WGD8620HC0 "Arrived on site , replaced control after checking thermostats . Ran several several cycles ,all checked normal . No lint build up at time of service . Job complete ."
Near Austin, TX 78758
David Z
Job Details: 12/11/2019
OVEN WHIRLPOOL RBS245PRB06 Arrived on site to diagnose an oven with an F3E2 error code for oven temp too high. Performed temp check and found temps reaching 395. Provided estimate for new temp sensor as it likely failed under extended load. Replaced temp sensor and retested. All is working as designed now.
Near Bastrop, TX 78602
Cliff
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW7500GC0 Arrived on site to diagnose a washer that will not lock. Found lid assembly split causing lock assembly not to line up properly. Replaced lid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Creek, TX 78612
Cliff
Job Details: 12/11/2019
OVEN WHIRLPOOL GBD307PDB09 Arrived on site to replace thermal fuse for oven. Replace fuse and found upper oven not heating due to failed rear thermal fuse. Lower oven is working at this time. Blower and thermal will need to be replaced under Special_Project_S16122.ordrng 1 4451442 (thermostat)
Near Austin, TX 78752
Scott
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW4850HW1 "Arrived on site for washer leaking . Talked to customer unit was making loud noises and banging around before it started leaking . Found crack in tub bye left shock . Ordering tub , replacing gearcase on return ,may need suspension as well . Will need second man due to placement of washer . Please call to set return visit .; ordrng 1 2MAN and 1 W10371566 (tub)"
Near Austin, TX 78734
Kevin
Job Details: 12/11/2019
DISHWASHER GE ZDT800SSF5SS
Near Georgetown, TX 78628
Arthur B.
Job Details: 12/11/2019
ICE MACHINE KENMORE 106.895991 "Arrived onsite for customer complaint of ice machine not coming on. Upon inspection, found external drain pump faulty. Removed and replaced external drain pump. Reassembled and observed ice production. Good ice slab forming. No other issues found. All water connections were dry at time of service."
Near Leander, TX 78641
Jonathan S
Job Details: 12/11/2019
DRYER WHIRLPOOL WGD4850HW0
Near Austin, TX 78735
Leonardo
Job Details: 12/11/2019
MICROWAVE GE JVM1740SP1SS Arrived on site to test unit for shorted keypad error code. Replaced control panel Test unit and unit test good job complete.
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/11/2019
WASHER MAYTAG MVWB765FC3 Arrived onsite to install new gearcase to top load washer from prior visit’s diagnosis. Removed and replaced gearcase. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/11/2019
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived onsite for customer complaint of built in refrigerator not cooling properly. When arrived, unit was cooling as designed. Did find however UI light flickering off and on. Unit will need new UI assembly. OF to R/S due to EXPART. All water connections were dry at time of service.; ordrng 1 W10836024 (cntrl-elec UI)"
Near Lakeway, TX 78734
Kevin
Job Details: 12/11/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site and inspected dishwasher and found a mounting bracket was dropped during installation and fell into bottom of sump. This is the cause of the rust the customer has been seeing. Removed the mounting bracket and recommended that customer use dishwasher magic to wash out any residue. No water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Jonathan S
Job Details: 12/11/2019
DRYER WHIRLPOOL WGD4850HW0
Near Leander, TX 78641
Jonathan S
Job Details: 12/11/2019
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for refrigerator intermittently dispensing water. Performed diagnostics and tested dispenser operation. Found working at time of service. Removed dispenser panel and inspected switch. Tested water dispenser while monitoring the micro switch. Added zip tie to quick connector. Tested all other operations. No failures at time of service. All tested good, no water leaks detected. Spoke with customer on user care guide."
Near Pflugerville, TX 78660
David Z
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for an icemaker that was not producing ice. Spoke with customer and was told the icemaker was also leaking. Cycled icemaker and found that the fill tube was not lined up with the fill hole in the mold and was spraying and running into the bottom of the freezer. Propped fill tube up 1/4 in opening to line it up. Retested and it is now spraying into the mold and not leaking. No water leaks found after repair. Call complete.
Near Bastrop, TX 78602
Cliff
Job Details: 12/11/2019
WASHER MAYTAG MVWC425BW0 Arrived on site to diagnose a washer that will not spin. Found bad capacitor and shifter. Replaced both parts and unit will now agitate but not spin due to failed gearcase. Office will need to have repair authorized and set return appt.; ordrng 1 W11035747 (gearcase)
Near San Marcos, TX 78666
Richard
Job Details: 12/11/2019
DISPOSAL UNKNOWN n/a Arrived onsite for the disposal not working properly. During testing found that the disposal is seized up. Replaced disposal with new one and everything tested good and no leaks detected.
Near Georgetown, TX 78633
Al
Job Details: 12/11/2019
MICROWAVE WHIRLPOOL WOC54EC0HS00 Arrived to inspect wall oven temperatures.Used my temperature sensor and unit was calibrated to exact temperatures.Customer satisfied with findings.Unit works as designed.Job complete
Near Bastrop, TX 78602
Cliff
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and installed new start relay. Found compressor locked up. Compressor, filter dryer, and process stub will need to be replaced to complete repairs. Office will need to set return appointment for two hours.; ordrng 1 SF8404 (STUB) and 1 W10843121 (drier-tube) and 1 W11092625 (compressor)"
Near Burnet, TX 78611
Thomas L.
Job Details: 12/11/2019
DRYER WHIRLPOOL WGD7000DW3 Arrived on site for no heat condition. Tested unit to find that it has a failed flame sensor switch. It doesn’t let the igniter stay on long enough to reach sufficient temperature to open the gas valves.0553 ; ordrng 1 WP338906 (sensor)
Near Austin, TX 78730
Tyler B.
Job Details: 12/11/2019
OVEN MAYTAG MEW9630FZ03 Arrived on site for unit that broke glass in self clean. Found inner glass shattered in to oven. Outer was good. Mid glass had broken glass inside. Replaced mid and inner glass and tested good
Near Leander, TX 78641
Lou
Job Details: 12/11/2019
COOKTOP KITCHENAID KGCU463VSS01 "arrived on site to inspect cooktop Ignitors arcing when not in use. Upon further inspection, I tested all four burners and all four operated as designed. When I turned the front left burner on low/simmer, the back two Ignitors would arc. I tested the spark module and it was good as was the valve Ignitor switches. I found that the back burner Ignitor was sensing that the flame was not on even when the valve was in the off positionI removed and replaced the back left burner Ignitor with one from my van stock (W10833887) and tested the burners. All burners are functioning as designed. No gas leaks detected during service, job completed."
Near Hewitt, TX 76643
Dylan T.
Job Details: 12/11/2019
DRYER WHIRLPOOL MEDC465HW0 Arrived on site customer complaint was unit was making a loud squeaking noise unit needs a new pulley and maybe rollers; ordrng 1 3397590 (sub 349241t) and 1 691366 (idler pulley)
Near Cedar Park, TX 78613
Paul
Job Details: 12/11/2019
DRYER MAYTAG MEDB725BW0 "Arrived onsite for the dryer not heating. I checked stored error codes and found an F4E4, F3E6, & F4E3 stored error codes. I found the voltage to the unit at 241VAC & I found the air flow good. I tested further and found the heating element open. I replaced the element and tested the unit. The unit is working as designed. I tested the moisture sensor circuit and found it working as designed. Call complete."
Near Round Rock, TX 78681
Tyler B.
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for defrost failure repair. Removed evap cover and replaced thermistors. Replaced control to confirm repair. Also set to 8hr defrost. Customer asked about compartment in back of fridge that is the air filter. Noticed veggie drawer filter was missing as well. We’re not given to cust by installers. Ordering 2 air filters and filter housing to bring with door replacement ; ordrng 2 W10311524 (air filter)s and 1 WPW10408747 (housing)
Near Austin, TX 78723
Joseph C.
Job Details: 12/11/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for “door not latching” complaint. Inspected unit and found door latch faulty and sprung. Removed and replaced door latch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78731
Scott
Job Details: 12/11/2019
REFRIGERATOR LG LFX25991ST "Arrived on site ,replaced fan motor and mullion . Error code went away . Control wasn’t needed . No water leaks detected at time of service . Job complete ."
Near Spicewood, TX 78669
Andy
Job Details: 12/11/2019
RANGE FRIGIDAIRE FGGC3047QSB Arrived on site to install previously diagnosed part. Started to disassemble unit and found new part damaged. Ordering new valve. ; ordrng 1 5304505690 (valve) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Kyle, TX 78640
Robert
Job Details: 12/11/2019
REFRIGERATOR MAYTAG MFI2269VEB6 "Arrived on job for fridge not draining, upon inspection we found the drain line clogged with ice, we steamed all the ice and removed it and checked lines which all worked.
Near New Braunfels, TX 78132
Robert
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on job for fridge not cooling, upon inspection of the compressor we found the start device was not attached, after insertion of the start device the compressor began to run normally. We continue to monitor the temp which dropped correctly. Complete"
Near Austin, TX 78747
Leonardo
Job Details: 12/11/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not drying. Test unit and found unit working as designed advised customer to use rinse aid to help unit dry better job complete.
Near Austin, TX 78704
Scott
Job Details: 12/11/2019
REFRIGERATOR MAYTAG MBF2258DEM00 "Arrived on site for fridge leaking . Found drain tube clogged up . Replaced drain tube . Steamed out drain . Water is draining properly now . No water leaks detected at time of service . Job complete .
Near Dripping Springs, TX 78620
Kevin
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and inspected washer and found that during a spin cycle what plate and basket are spinning at different rates independently of each other. Attempted to remove wash plate to inspect hub and it will not separate. A new washplate, and hub will be needed, Will also bring back gear case if needed. wash plate will need to be broken off. No water leaks from connections at time of service.; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase)"
Near Dripping Springs, TX 78620
Kevin
Job Details: 12/11/2019
REFRIGERATOR LG LFX31945ST/00 "Arrived on site and found both sections are warm, removed rear panel and inspected compressor and found it is running. Compressor is failing and will need to be replaced. A new control board will also be needed, refrigerator is prior to 2014. ordrng 1 4J00977P (ACCESS VALVE) and 1 ADH73150210 (UV DRIER) and 1 EBR73093617 (CONTROL) and 1 SEALEDSYSTEM and 1 TCA38091801 (COMPRESSOR)"
Near Round Rock, TX 78664
Tyler B.
Job Details: 12/11/2019
RANGE WHIRLPOOL WFC150M0EW2 Arrived onsite for unit with f9 error. Found house wiring and junction wiring correct. Replaced control and tested good. Unit cooking and baking
Near Dripping Springs, TX 78620
Kevin
Job Details: 12/11/2019
WASHER WHIRLPOOL CET9100GQ0 "Arrived on site and found F 70 error code showing on display, replaced control board and user interface diagnosed by previous technician and confirmed harness connecting them is good. Error code would still not clear, spoke with commercial tech line, this type of stackable has two power cords one 120 V for the washer and UI and another 240V cord that only powers the dryer heating and control. User interface showing power is deceptive and appears dryer should be running but it is actually not getting power. Found breaker is tripped after correcting dryer is working properly, job complete"
Near , TX 78628
Thomas L.
Job Details: 12/11/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for strong gas odor during operation. The Mrs. explain to me that the left rear burner was being used when the odor was detected. All burners are operating properly at this time.
Near Austin, TX 78717
Paul
Job Details: 12/11/2019
WASHER WHIRLPOOL WFW86HEBW0 "Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the inner door, strike, and control panel. I ran the machine thru the auto diagnostics cycle and the unit worked as designed. Call complete."
Near Austin, TX 78750
Tyler B.
Job Details: 12/11/2019
MICROWAVE WHIRLPOOL WMH53520CS7 Arrived onsite onsite for unit door not closing.found interlocks broken. Replaced and tested good. Unit working and heating
Near Austin, TX 78734
Kevin
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KSSC42QVS03 "Arrived on site and inspected refrigerator and found driveshaft has dropped and is no longer making contact with ice bucket. Replaced shaft and ice will now dispense problem. No water leaks from connections at time of service, job complete"
Near Spicewood, TX 78669
Andy
Job Details: 12/11/2019
DISHWASHER JENN-AIR JDTSS245GX0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78754
Joseph C.
Job Details: 12/11/2019
OVEN WHIRLPOOL WFG550S0HZ1 "Arrived on site for “not cooking per times called for” complaint. Inspected unit and found temps not reading correctly. Sensor is off. Ordering new sensor. No leaks detected, at time of service.; ordrng 1 W10833885 (sensor)"
Near Austin, TX 78702
Scott
Job Details: 12/11/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site , ran diagnostics got latch error code . Replaced door latch . Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete ."
Near Cedar Park, TX 78613
Jonathan S
Job Details: 12/11/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for dishwasher for top rack wheels broken and burning smell. Inspected unit and work area. Found guide wheel had broken off from adjuster and rack pivot melted. Found right stopper missing. Found unit not leveled and door rubbing left side of tube. Removed rack adjuster and installed new. Installed pivots and rack stopper. Leveled unit, tested rack and door operation. Performed diagnostics mode and found fault code F5-E1, due to unit being unleveled. Monitored test cycle operation and tested heater at end of test cycle. All tested good, no water leaks detected. Spoke with customer on running cleaner though unit and user care guide."
Near Austin, TX 78733
Scott
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site ,replaced console and control. Ran calibration and diagnostic wash . All checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78704
Luis
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for no cool in fresh food ran diagnostics test 3 Evap fan not running,per customer prev company already installed ne wins motor. Removed cover found fan motor not running,checked harness connection found broken wire entering liner harness ran wire that sends voltage to fan motor.
Near San Marcos, TX 78666
Richard
Job Details: 12/11/2019
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for the dryer that was not working properly. Found the vent hose in the wall was clogged causing blowback. Advised customer to get someone to unclog the vent tube in the wall. Dryer is working to manufacturer’s specs. Complete.
Near Kyle, TX 78640
Leonardo
Job Details: 12/11/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for gas smell. Test unit and could not find gas leak. Had unit on with gas for 40 minutes no gas smell at all. Called techline and got file number and Sr#7726611357.
Near Belton, TX 76513
Dylan T.
Job Details: 12/11/2019
DISHWASHER AMANA ADB1100AWB
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 12/11/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to inspect unit that does not heat properly. Tested unit to find it was heating 13° to high. Enter diagnostics and corrected temperature difference.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 12/11/2019
OVEN KITCHENAID KEBC101KBL06 Arrived on site to test unit for unit not heating. Turned broiler on and element getting nice and red. Turned bake on to 350 and unit got to 350. Could not duplicate the problem at this time.
Near Leander, TX 78641
Lou
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "arrived on site to inspect refrigerator lights not working and the open door sensor won’t turn off. Upon further inspection, I found the unit with no lights on. I placed the unit in diagnostics and tested the lights in both the RC & FC and the lights operated. I found the left RC door hinge cover was badly damaged and the reed switch was not able to read the door being open or closed. I removed and replaced the reed switch and cover and tested unit operations and the lights come on and the door open signal turned off. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Paul
Job Details: 12/11/2019
WASHER MAYTAG MHW5630HW0 "Arrived onsite for the washer not draining. I found the washer full of water when I arrived. I checked stored error codes and found an F9E1, F0E2, & F5E3. I ran service test 4 and found the drain pump running but not pumping water correctly. I found two small pads between the basket and tub covering the drain hole out of the tub. I removed the pads and tested the unit in test 3 then 4. The unit drained the water properly. I ran service test 12 and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. I explained to ms that all small items needed to get washed in a net to prevent this from happening
Near San Marcos, TX 78666
Leonardo
Job Details: 12/11/2019
VENTHOOD KITCHENAID KXW9748YSS0 Arrived on site to test unit for light bulb burning out. Replaced sockets and light bulb test unit and unit test good job complete.
Near Pflugerville, TX 78660
Al
Job Details: 12/11/2019
OVEN WHIRLPOOL WFC310S0ES3 Arrived to install previously ordered part.Removed and replaced the control.Reassembled and unit tested as designed.Unit now heating properly.Job complete
Near Georgetown, TX 78626
Arthur B.
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite form customer complaint of no water dispensing out of front. Found full bin of ice. Tested both paddles using ice dispenser connections side of UI. Both work. Found UI faulty. Ordering UI.All water connections were dry at time of service.; ordrng 1 W11284720 (panel-ui)
Near Austin, TX 78723
Joseph C.
Job Details: 12/11/2019
WASHER MAYTAG MVWX700XL2 "Arrived on site for “not completing cycles and wet clothes” complaint. Inspected unit and found faulty drain pump. No leaks detected, at time of service.
Near Buda, TX 78610
Kevin
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site and found 45 degrees in fresh food, 27 degrees in freezer, no error codes on test 56, test 57 and 45 passed. Spoke with LM hey small refrigerant leak was likely caused when fresh food thermistor was replaced. Will need to bring back Fresh food evap, compressor, drier stub, UV drier to correct issue.; ordrng 1 8201675 (compressor) and 1 NEEDSAUTHO and 1 SEALEDSYSTEM and 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 WPW10608485 (evaporator), states that autho needed"
Near Pflugerville, TX 78660
David Z
Job Details: 12/11/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to diagnose a dishwasher not drying dishes properly. Performed diagnostics and found no error codes present. Ran diagnostic cycle and found large amounts of suds present. Unit was running properly but oversudsing. Advised customer on settings to increase the quality of their drying. Advised to run the hot water before, constantly using rinse aid, and using all the high heat settings. Due to the high amount of suds recommended running a dishwasher cleaner as well.
Near New Braunfels, TX 78132
Robert
Job Details: 12/11/2019
OVEN KITCHENAID KOCE500ESS05 "Arrived on job for oven not keeping temp, upon testing we found the element was working as well as getting correct voltage, we tested sensor and calibrated which all worked correctly, Voltage in relay on control was intermediately working.Office to reschedule.; ordrng 1 W11179310 (CNTRL)"
Near Austin, TX 78738
Luis
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KBSD618ESS01 "Arrived on site for ice build up in freezer. Found ice forming on left side wall,found gasket not sealing to cabinet. Remolded freezer door gasket checked door seal good"
Near San Marcos, TX 78666
Richard
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for the icemaker leaking upon inspection found ice maker assembly was broken and dangling. Replaced ice maker assembly with new. Tested good no leaks detected. Complete
Near Georgetown, TX 78628
Arthur B.
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRB119WFBM01 Arrived onsite for customer complaint of bottom mount refrigerator RC door damage. Confirmed damage. Removed and replaced door and handle. Reassembled. Door sits well to cabinet. No other issues found.
Near San Marcos, TX 78666
Richard
Job Details: 12/11/2019
WASHER WHIRLPOOL WFW6620HC0 Sr# 7726605065 arrived on site for washer not working properly. Customer stated washer was continuing to tumble with one min left on timer. Would continue tumbling for twenty min or more. Customer would have to manually turn off washer. Note that wrinkle prevent was not selected. Customer noted a humming noise that continued throughout the wash cycle. Ran diagnostics and found no error codes. Ran quick cycle But did not experience the tumbling situation but did hear the humming noise during the wash cycle. Called tech line and they stated they would place the washer in product review for the engineering department to determine what to happen next.
Near Austin, TX 78737
Luis
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site to install parts from prev diagnosis. Installed updated control,shaft and button bin. Tested water dispenser good water flow,tested ice dispenser good.
Near Austin, TX 78759
David Z
Job Details: 12/11/2019
WASHER MAYTAG MHW5630HW0 "F0E2, F0E5. Arrived on site to diagnose a washer that was leaving blue stains on clothes. Found error codes F0E2 for over suds and F0E5 for off balance load. Removed dispenser drawer and found detergent buildup under the drawer. Replaced dispenser and advised customer to also reduce usage a little and possibly switch brands / change temp settings to help dissolve better. No water leaks found at time of service. Call complete."
Near New Braunfels, TX 78130
Robert
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Arrived on job for fridge not filling up water, water filter was clogged, instructed customer on proper use and replacement. Complete"
Near Pflugerville, TX 78660
Al
Job Details: 12/11/2019
RANGE WHIRLPOOL RF362LXTB Called Whirlpool safety Team and spoke with ADAM. Advised him of my findings.Adam spoke with the customer
Near Killeen, TX 76542
Dylan T.
Job Details: 12/11/2019
REFRIGERATOR KENMORE 10650023211 Arrived on site customer complaint was icemaker bucket was broken need to order the correct part and get customer reschedule; saved tckt
Near Leander, TX 78641
Lou
Job Details: 12/11/2019
REFRIGERATOR LG LMXS30796S00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the right RC window door latch and tested. Door latches as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Luis
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for water leaking and frost in freezer. Checked door seals good,ran diagnostics found ice box fan not running,removed cover found ice blocking fan blade in motor,removed ice ran ice box fan good,reassembled u it ran diagnostics all test passed,checked door seal good,ice box fan running."
Near New Braunfels, TX 78130
Robert
Job Details: 12/11/2019
WASHER MAYTAG MVWX655DW "Arrived on job for washer making noise, upon inspection we found the basket was spinning a little off from the axis, during spin we heard a strained effort from gear case area , ordered parts needed.; ordrng 1 W10586077 (basket) and 1 W10870913 (gearcase)"
Near Leander, TX 78641
Jonathan S
Job Details: 12/11/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishwasher not drying dishes. Inspected unit and work area. Performed diagnostics mode, found no fault codes. Monitored test cycle and checked amp draw to heating element. Found heater drawing 6.5 amps. Found rinse aid container empty. Spoke with customer on user care guide. All tested good, no water leaks detected."
Near Leander, TX 78641
Lou
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer showed me some ice cubes that were half formed. I tested temps in the FC=09 degrees. Using my jumper wire, I tested the ice maker at points T-H and it operated as designed, but very little water was dispensed into the tray. I removed and replaced the valve and retested and the ice maker is operating as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Robert
Job Details: 12/11/2019
RANGE JENN-AIR JGRP436WP02 "Arrived on job for oven not holding temp, upon talking to customer we found the igniter had not been reigniting to keep the temp, we changed out the igniter and retested, screws were cross threaded in the manifold, we put together the oven with screw and ordered parts to replace whole manifold assembly. Testing passed. Office to reschedule to replace screws ; ordrng 1 W10311335 (burnr-brlr)"
Near Round Rock, TX 78665
Al
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to inspect ice maker and dispenser issues.Customer advised he hasn’t changed the water filter since he purchased he unit due to his water softener.I removed the filter and unit began dispensing water at full flow and water filled the ice maker.All water lines were dry at the time of service.Job complete
Near Burnet, TX 78611
Thomas L.
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW4855HW1 Found noise is coming from pulley that is hitting bowed pulley cover. Office to locate part and reschedule with customer .; ordrng 1 W11409708 (COVER)
Near Smithville, TX 78957
Cliff
Job Details: 12/11/2019
WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose a washer that is making unusual noise. Tested unit and found loose pulley mounting nut. Tightened nut and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78723
Joseph C.
Job Details: 12/11/2019
OVEN KITCHENAID KODE300ESS02 "Arrived on site for “timer alarm shuts off, after 3 or four beep cycles” complaint. Spoke with Dave, at techline about recurring issue. Received SR number(7726608700). Warranty company will contact customer."
Near Spicewood, TX 78669
Andy
Job Details: 12/11/2019
OVEN KITCHENAID KODE300ESS00
Near Spicewood, TX 78669
Luis
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for no cool in fresh food. Ran diagnostics fan motor in fresh food intermittently working,removed cover found movement on harness fan would power off motor,removed harness found broken pin on harness.
Near Manor, TX 78653
Joseph C.
Job Details: 12/11/2019
OVEN WHIRLPOOL WFE525S0HS0 Arrived on site for “door will not close” complaint. Inspected unit and found hinges bent. Removed and replaced door hinges. Tested unit. Unit is performing as designed. Frame is bent. No other repairs can be made to frame. Unit is performing as designed.
Near Austin, TX 78737
Luis
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Arrived on site for faulty controls. Installed a new main control and ui,powered unit on compressor powered on and stayed on u it cooling down correctly"
Near Gatesville, TX 76528
Dylan T.
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03
Near Austin, TX 78730
Tyler B.
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site for door replacement. Removed and replaced door and UI, once done. Customer pointed out small dent on top of door. Wants another door.; ordrng 1 CNOTE (OFFICE RS) and 1 LW11034290 (dor-fip) and 1 W11330486 (UI)"
Near Austin, TX 78739
Luis
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KRSF705HPS00 "Arrived on site for no leds in fresh food. Found side and upper leds not powering on,replaced led control,powered unit on all leds powering on unit working as designed"
Near Austin, TX 78731
Tyler B.
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW5700XW0 "Arrived on site for unit not stopping fill on cold side. Tested board and was good, unit will need valve to complete. Fills, press pause and keeps filling, and 1 W11168740 (valve)"
Near Leander, TX 78641
Lou
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW8500DC2 "arrived on site to inspect washer not spinning. Upon further inspection, I spun the basket by hand and it moved freely. I placed the unit in diagnostics showing error codes F9E1, F9E2, F0E5 & F0E2. Cleared he codes and continued with testing. When I pressed start, the unit shut down. I tested in manual test mode and tested the drain pump and it barley pumped out any water. I tested the unit on a high spin and while spinning I turned the drain pump on and large amounts of soapy water would come out of the drain hose at the drain pipe in large spurts. Using my wet vac, I removed the drain hose that goes from the tub to the drain pump and drained approximately one gallon of water that had a lot of suds in it. Due to the unit not draining, I am ordering the drain pump, drain hose from the drain pump to the exterior drain hose and the exterior drain hose. No water leaks observed during service.; ordrng 1 W10622692 (hose) and 1 W10876600 (drain pump) and 1 W11244
Near Dripping Springs, TX 78620
Leonardo
Job Details: 12/11/2019
DISHWASHER JENN-AIR JDTSS245GX0 Arrived on site to test unit for upper track broken. Found left track broken replaced track test unit and unit test good job complete.
Near Bastrop, TX 78602
Cliff
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW8040DW1 Arrived on site to diagnose a washer that is not cleaning properly. Tested unit and found washer not registering load size is properly. Re-calibrated washer and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Lakeway, TX 78734
Andy
Job Details: 12/11/2019
MICROWAVE WHIRLPOOL KEHC309JSS05 Arrived on site to install previously diagnosed parts. Found that control his also failed.
Near San Marcos, TX 78666
Richard
Job Details: 12/11/2019
REFRIGERATOR AMANA ASI2575GRS01 "Arrived onsite for the refrigerator freezer section having ice buildup. Found frost buildup on the top side of the freezer door and inside freezer. Replaced entire freezer door, gasket is now sealing properly and door is aligned. Complete."
Near Round Rock, TX 78665
Paul
Job Details: 12/11/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite to replace the doors with rust. I replaced both RC doors and the FC door. I tested all functions of the unit and it is working as designed. Call complete.
Near Pflugerville, TX 78660
Al
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB01 Arrived to inspect loud noises from refrigerator.Ran diagnostics test mode to test all aspects of the unit and unit tested as designedAll water lines were dry at the time of service.Job complete.
Near Spicewood, TX 78669
Luis
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for no ice. Removed icemaker found icemaker tray warped and broken wires to fill tube heater,replaced filter use heater reinstalled icemaker,ran diagnostics icemaker not responsive,installed a new icemaker ran diagnostic all test passed,ran fill test passed icemaker
Near Dripping Springs, TX 78620
Kevin
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and found currently refrigerator is operating normally. Twice this month customer experienced the ice and water dispenser not working But dispenser lights are on, lights in the interior are off, and refrigerator is not running. Inspected pantry user interface and found blue wire is pinched, but not severed. No visible damage to harness between pantry door and refrigerator cabinet. Spoke with tech line and they recommended replacing pantry user interface, door, and harness between door and refrigerator cabinet.Door W10815668"
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/11/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for customer complaint of dishwasher dripping water on floor recurring issues. Contacted WPL Techline Kathy SR#7726189313 and advised to take a tank temperature after purging hot water. Found tub temperature at 80F. Tested water temperature at faucet and found 90F. Advised customer that temperature needs to be at minimum 120F in tub. This is what is causing condensation in venting area. Customer will adjust temperature at water heater. No other issues found. All water connections were dry at time of service.