Near Lakeway, TX 78734
Paul
Job Details: 04/23/2019
OVEN KITCHENAID KEBS207BSS00 "Arrived onsite for the oven not reaching temp or maintaining temp. I checked all of the elements in the upper convection oven and the lower conventional oven. All elements homed out correctly. I tested both ovens when set at 350 degrees and found all of the elements cycling in preheat and working as designed. Both ovens reached set point, cycled, and worked as designed. The customer was using tin foil on the lower rack covering it completely and I explained how this will affect the performance of the ovens.
Near Taylor, TX 76574
Andy
Job Details: 04/23/2019
WASHER MAYTAG MVWB835DW0 Arrived on site washer leaking from dispenser. Tested and inspected unit and found failed inlet valve as well as issues with drawer. Removed failed parts and replaced with new. Tested unit and all operations are normal. Also instructed customer on use and care of unit. No water leaks present at time of service.
Near Austin, TX 78746
Luis
Job Details: 04/23/2019
ICE MACHINE WHIRLPOOL GI15NDXZB2 Customer canceled service unit started working
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/23/2019
REFRIGERATOR UNKNOWN HA10TG21SS "Arrived on site for customer complaint of unit leaking water into refrigerator section. Found air leak coming from freezer door not sealing, I adjusted the hinge of freezer door, unit tested good."
Near Taylor, TX 76574
Andy
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for refrigerator with slow ice production. Tested and inspected unit and found issues with water valve and freezer temperature tested at 21° Removed failed valve and replaced with new. Called tech line and spoke with Dustin Was instructed to check frost pattern and air flow, frost pattern checked good and evaporator fan checked good as well. Noticed that freezer was very full, asked if that would effect air flow and temperature. Was made aware that is likely an issue and was instructed that have customer clean freezer out and not to have it overloaded. All operations are normal. No water leaks present at time of service."
Near Austin, TX 78731
Luis
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for loud noise and not dispensing ice. Found ice jammed in bucket gears,removed ice tested ice dispenser working. Found vibration noise from condenser coil. Adjusted condenser coil away from rubbing against cabinet enclosure"
Near Austin, TX 78724
Joseph C.
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “not spinning or washing” complaint. Inspected unit and found capacitor unplugged and damaged. Removed and replaced capacitor. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78626
Andy
Job Details: 04/23/2019
OVEN GE JT5000SF5SS Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Temple, TX 76502
Al
Job Details: 04/23/2019
WASHER MAYTAG MVWC465HW1 Arrived to inspect washer making clicking type noise.Confirmed that noise during diagnostics mode just before spin.Removed and adjusted cam spring. Reassembled the unit.Unit failed to make noise in manual high speed spin. Ordering the following to complete the job.W11035747 gear-caseW10913953 ActuatorW10721967 Cam; ordrng 1 W10721967 (CAM) and 1 W10913953 (ACTUATOR ) and 1 W11035747 (GEARCASE)
Near New Braunfels, TX 78132
Robert
Job Details: 04/23/2019
COOKTOP WHIRLPOOL JGD8345ADB Arrived on job for complaints of knob not turning. Found left rear valve stuck. Will need to replace valve. ; ordrng 1 WP7502P384-60 (valve-brnr)
Near Cedar Creek, TX 78612
Steve C.
Job Details: 04/23/2019
WASHER MAYTAG MVWC425BW1 Arrived on site to replace the control due to unit not working properly. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Canyon Lake, TX 78133
Robert
Job Details: 04/23/2019
OVEN JENN-AIR JGRP436WP02 Arrived on job to replace hinges and gasket. Found igniter too far from ground.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/23/2019
REFRIGERATOR GE HA10TG21SS "Arrived on site for customer complaint of unit leaking water into refrigerator section, found refrigerator door not sealing correctly, I adjusted door hinge, unit tested good."
Near Leander, TX 78641
James
Job Details: 04/23/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site and tested operation. Customer stated the door had to be slammed to get the lights to go off. I found the bottom right corner of the door was not hooked in placed. Removed door and seated properly. Tested operation and found door now closing properly. Job complete
Near Austin, TX 78734
Paul
Job Details: 04/23/2019
WASHER MAYTAG MVWB835DW4 "Arrived onsite for the washer not filling with enough water. Ms stated that sometimes the unit has clothing coming out dry. I checked stored error codes and found an F3E2, F0E4, F0E3, & F5E4. I ran service test 51 twice and all test passed. I found nothing wrong with the inlet thermistor or the door latch. I went ahead and ran service test 52 to calibrate the unit again. I went over loading with the customer and explained about the overload error. The unit is working as designed. No water leaks were present at the time of service. Call complete."
Near Austin, TX 78733
Scott
Job Details: 04/23/2019
MICROWAVE GE PEB7227DL1WW Arrived on site for door not opening on MW. Found service pointer on ge service web site RA01-19. Ordering new door and control panel . CS has ordered parts . Please call to set return visit .; O-emld tckt
Near Wimberley, TX 78676
Brandon
Job Details: 04/23/2019
REFRIGERATOR FRIGIDAIRE FGHF2366PFFA "Arrived on site for customer complaint of unit not dispensing cubed ice, found solenoid stuck in the up position, I adjusted the solenoid, unit tested good."
Near Temple, TX 76502
Al
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived to inspect freezer closing issues. Confirmed the complaint and removed the freezer door. Removed the baskets and checked the brackets. I cleaned and lubed the brackets, reassembled the unit and unit now closes to the customers satisfaction.JOB COMPLETE"
Near Hutto, TX 78634
Tyler B.
Job Details: 04/23/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on site for unit humming, found unit humming when arrived pulled unit out and it stopped, found back metal panel mange led causing noise and found power wire copper slightly exported, will need panel and cord to complete , no leaks on site; ordrng 1 CNOTE (OFFICE RS) and 1 W11239039 (PWR HARNESS) and 1 WPW10270394 (cover-back)"
Near Belton, TX 76513
Al
Job Details: 04/23/2019
DRYER MAYTAG MEDB765FW0 Arrived to inspect squeaking dryer. Confirmed the complaint and removed and replaced the repair kit.Reassembled the unit and unit tested as designed.No lint buildup observed at the time of service.JOB COMPLETE
Near Sunset Valley, TX 78745
Kevin
Job Details: 04/23/2019
WASHER WHIRLPOOL WFW96HEAU0 "arrived on site and found saved error codes F8e1, f5e2, washer is stacked. There are two sets next to each other. Took pictures of installation any repairs would require two technicians. Found debris on door where it contacts bellow and it is dripping past bellow seal. Bellow is not cracked or broken, after cleaning it ran another cycle and it is no longer leaking. No water leaks detected at time of service, job complete."
Near Austin, TX 78748
Kevin
Job Details: 04/23/2019
WASHER MAYTAG MVWC565FW0 "Arrived on site for washer valve dripping into tub, replaced valve and it is no longer dripping. No water leaks detected at time of service. Job complete"
Near Austin, TX 78730
Paul
Job Details: 04/23/2019
REFRIGERATOR GE ZISB420DMA "Arrived onsite to replace the previous diagnosed parts. SM and Ireplaced the FC door, The solenoid valve in the old door was frozen due to age and the screws were stripped out. The new door came with a built in 1/4 inch line and the original door has a 5/16” line. The new door 2 pin connector is a male and the old door had a female connector because the UI is male (See pics). Ordering c-notes, ice dispenser solenoid and 3 screws, 5/16 X 1/4 connector, & UI.; ordrng 1 C-NOTES (CS IS ORDERING THE PARTS NEEDED FOR THIS CALL.)"
Near Georgetown, TX 78633
Joel G.
Job Details: 04/23/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to diagnose loose handle on frz door. Set screws weren’t tightened down all the way. Tightened, verified operation. Verified no water leaks at time of svc call."
Near Leander, TX 78641
James
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL KBSD618ESS01 Arrived on site and installed new front for customer. I also found the clear plastic on lower shelf has come out as well and will need new drawer front to repair. Customer stated that their door alarm was not working. Opened door and waited for alarm. Instructed customer that it’s usually around 5 minutes for the door alarm to sound and found after about 5 minutes the alarms sounded. I will return with freezer drawer from to complete repair. ; ordrng 1 WP2256271 (front-bskt)
Near Austin, TX 78726
Paul
Job Details: 04/23/2019
ICE MACHINE KITCHENAID KUIC18NNZS0 Arrived onsite for the ice machine that still making to much ice. I ran diagnostics and the unit worked as designed and there were no error codes. I tested the bin thermistor again from the control with ice on it and it was only registering 6 Kohms making it defective. I replaced the bin thermistor. Call complete.
Near Austin, TX 78759
Wesley
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived n site for dim light condition and no light in freezer. Replaced both led panels. Unit is now operating as designed. All checks good.
Near Hornsby Glen, TX 78725
Joseph C.
Job Details: 04/23/2019
REFRIGERATOR AMANA ASI2575GRS00 "Arrived on site for “ice buildup in top of freezer and on top of freezer door” complaint. Inspected unit and could find no gaps in door gaskets. I did find parting between liner and cabinet. Ordering two tubes of adhesive. Both door faces of cabinet will need to be sealed. . No leaks detected, at time of service.; ordrng 2 WP482338 (adhesive)s"
Near Austin, TX 78731
Luis
Job Details: 04/23/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for upper portion of freezer not freezing. Ran diagnostics no air flow from fan diagnosed failed evaporator fan motor in freezer. Replaced fan motor powered unit on ran diagnostics fan motor powered on
Near Austin, TX 78725
Joseph C.
Job Details: 04/23/2019
REFRIGERATOR AMANA ASI2575GRS00 "Arrived on site for “intermittent water dispensing” complaint. Per my previous diagnosis, removed and replaced ice door. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78737
Kevin
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site and inspected dishwasher and found upper rack adjusters have failed. Replaced adjusters and it is now operating properly. No water leaks from connections at time of service, job complete."
Near Austin, TX 78723
Joseph C.
Job Details: 04/23/2019
REFRIGERATOR GE HTR17DBSERWW "Arrived on site for “not cooling and just clicking” complaint. Inspected unit and found compressor passes pin resistance check. Condenser fan is rotating very slowly. Ordering new start device, capacitor and condenser fan. Return for repairs on 04/25.; ordrng 1 WR02X10098 (grommet cond fan) and 1 WR02X12149 (ring compression) and 1 WR09X10106 (overload/ptc) and 1 WR55X24065 (kit capacitor 15 uf) and 1 WR60X10168 (motor cond fan) and 1 WR60X10207 (blade cond fan asm)"
Near Kyle, TX 78640
Kevin
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and replaced hub, gearcase, motor and cam kit. After replacement ran calibration cycle and automatic test cycle and washer is operating properly. No water leaks from connections at time of service, job complete"
Near Manchaca, TX 78652
Leonardo
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site to test unit for upper rack falling. Test unit and found left side adjuster broken. Replaced both adjusters Replaced adjusters test unit and unit test good job complete
Near Austin, TX 78722
Scott
Job Details: 04/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on for dishes not drying . Ran diagnostics , no error codes . No rinse aid in tank . Heater is coming on at end of diagnostics cycle . Customer instructed on how important rise aid is in the drying prosseces .no water leaks detected at time of service . Job complete ."
Near Leander, TX 78641
James
Job Details: 04/23/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site and tested operation. I found no operation from upper oven. Customer stated that sometimes it would work and others not. Checked for faults and found communication errors from ui to control. Unit will need new console and control to repair. Instructed customer that the console is expart and office will schedule return visit for repair. ; ordrng 1 W11261167 (CONTROL ) and 1 W11297709 (CONSOLE )
Near Georgetown, TX 78633
Joel G.
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW8800YC0 "Arrived on site for washer making noise, leaking and lid shutting too hard. Hoses for bleach and detergent dispensers are leaking. Stator and rotor are grinding, shocks are worn out and the hinges are faulty causing lid to shut too fast. Customer declined repair. Parts $807 and 249.99 labor +tax. Collected 119.06 for svc fee."
Near Hornsby Glen, TX 78725
Joseph C.
Job Details: 04/23/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “not drying dishes” complaint. Inspected unit and found dispenser not dispensing rinse aid. Removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/23/2019
MICROWAVE JENN-AIR JMW2430DP02 Arrived on site to install previous diagnosed part. Removed unit and installed switch.Tested unit and installed. Tested door operation. All tested good. Customer stated that when you push left on door unit stops working. Called tech support ). He stated that when pressing in on left side is causing switch to disengage. Unit is operating as designed.
Near Georgetown, TX 78626
Jonathan
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site to install previous diagnosed part. Removed ice maker and harness. Installed new wire harness and installed unit. Unit started cycle when powering up ice maker . Monitored ice cycling and fill. All tested good, no water leaks present.
Near Buda, TX 78610
Kevin
Job Details: 04/23/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site and inspected washer and found Control panel is unresponsive, customer was experiencing communication error between control board and control panel before it stopped completely. Replaced control board and control panel and ran test at 51 and 52 and all function has restored to washer. No water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78132
Robert
Job Details: 04/23/2019
COOKTOP WHIRLPOOL KICU569XBL Arrived on job to replace module and display. After replacement test operation.
Near Austin, TX 78701
Wesley
Job Details: 04/23/2019
WASHER WHIRLPOOL WET4027EW0 Arrived onnsite and removed clothes stuck under impeller. Advised customer on use and care and removed lint from vent.
Near Austin, TX 78746
Scott
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site for dishwasher not starting . Found control panel had no response . Replaced console UI . Ran diagnostics cycle all checked normal. No water leaks detected at time of service. Job complete ."
Near Pflugerville, TX 78660
Andy
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Canyon Lake, TX 78133
Kevin
Job Details: 04/19/2019
ICE MACHINE WHIRLPOOL GI15NDXZB0 "Arrived on site and inspected ice machine and found no production, started icemaker and it filled with water and evaporator plate gets cold but there is no water flowing over it. Recommended replacing recirculating pump, after replacement water is flowing, requested that customer let it run for a minimum of 24 hours before using any ice. No water leaks from Connections at time of service, job complete"
Near Austin, TX 78744
Scott
Job Details: 04/19/2019
MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site for microwave dead . Found fuse. Had blown Due too switch failure . Replaced both interlock, fuse. Tested unit all checked good. Job complete"
Near Killeen, TX 76542
Arthur B.
Job Details: 04/19/2019
DISHWASHER FRIGIDAIRE FFBD2408NB10C "Arrived onsite for customer complaint of dishwasher not draining properly. Upon tested unit, found door latch not fully latching to strike. This is causing the dishwasher to shut off mid cycle. Ordering new latch and catch. Customer next available is Wednesday 4/24. All water connections were dry at time of service.; ordrng 1 154662601 (strike, door) and 1 5304517278 (DOOR LATCH )"
Near Waco, TX 76704
Al
Job Details: 04/19/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TW Arrived to inspect unit dripping fluid. Inspected and noticed the condenser motor was not on. Removed and replaced the motor. JOB COMPLETE
Near Waco, TX 76710
Al
Job Details: 04/19/2019
WASHER AMANA NTW4516FW3 Arrived to inspect washer not draining. Couldn’t access the unit due to all of the merchandise around the washer.Looked at the unit and discovered the latch was damaged.NEEDS MORE WORK.; saved tckt
Near Kingsland, TX 78639
Cliff
Job Details: 04/19/2019
REFRIGERATOR MAYTAG MRT118FFFH01 Arrived on site to diagnose the refrigerator that will not stop producing ice. Tested unit and found BELL arm switch malfunctioning causing constant production. Replaced ice maker assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78726
Tyler B.
Job Details: 04/19/2019
REFRIGERATOR GE TFX30PRYEWW "Arrived on site for unit leaking, removed panel and found water lines dried out and cracked at valve outlets, was able to removed lines and trim to fresh bit of line, and re connected and tested good, dispensing water and making ice with no leaks on site"
Near Austin, TX 78744
Scott
Job Details: 04/19/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LWF "Arrived on site replaced control and freezer gasket. Steam freezer evaporator. All check good . Will need parts reaserch on ice maker , not the right connection . No water leaks detected at time of service . ; ordrng 1 ICEMAKER and 1 PARTSRESEARCH"
Near Spicewood, TX 78669
Brandon
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDF760SADB2 "Arrived on site for customer complaint of unit not washing, I found faulty wash motor, I replaced motor, unit tested good."
Near Austin, TX 78738
Luis
Job Details: 04/19/2019
REFRIGERATOR/TOP GE PYE22PSKJSS "Arrived on site for noise issue and water leaking during dispensing coffee. Unable to recreate noise tested coffee dispenser,water leaking from before dispensing coffee ordering motor that pierces coffee cup and dispenser water; ordrng 1 WR60X26821 (MOTOR)"
Near Austin, TX 78734
Luis
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL KSSC48QMS00 "Arrived on site for no cool. Prev visit found ice ball on inlet to evaporator,no frost formation on evaporator at time of visit,pierced system no refrigerant in system,checked all copper tubing and weld joints no uv found. Replaced compressor,evaporator and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec,unit kept pressure,powered unit on frost forming on evaporator."
Near Temple, TX 76502
Arthur B.
Job Details: 04/19/2019
DRYER MAYTAG MEDB835DC4 Arrived onsite for customer complaint of dryer not heating. Checked incoming voltage and read 240V. Removed bulkhead and found element harness melted. Removed element and installed new element harness using soldering methods. Reassembled and tested unit. Unit now heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78702
Wesley
Job Details: 04/19/2019
WASHER AMANA NTW4516FW2 Arrived onnsite and due to having turned water off to washer at prior visit found persistent leak to be from plumbing to washer and not a washer leak. Unit is operating as designed.
Near Marble Falls, TX 78654
Cliff
Job Details: 04/19/2019
WASHER LG EIFLS55IMB0 Arrived on site to install new drain line homeowner provided for washer. Install drain line and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Spring Branch, TX 78070
Kevin
Job Details: 04/19/2019
MICROWAVE FRIGIDAIRE FGMV176NTF "Arrived on site found microwave is sitting on the floor in the corner. Connected microwave to power and found no power showing on display. Removed outer cover and found fuse has failed. Took one picture. Replaced fuse and found as soon as microwave is started it trips the breaker. Breaker is normal not an AFCI or GFCI. Spoke with Frigidaire tech line, Paul RF82544420 he requested that monitor switch be disconnected and when this is done microwave will heat. Found the switch holder is broken and the monitor switch was not secure. He recommended replacing all switches, switch holder, and door to ensure repair on the next visit.; ordrng 5 5304509451 (FUSE)s and 1 5304509457 (LATCH HOOK) and 1 5304509458 (SWITCH LEVER ) and 1 5304509460 (INTERLOCK SWITCH ) and 1 5304509460 (SWITCH) and 1 5304509638 (DOOR)"
Near Belton, TX 76513
Al
Job Details: 04/19/2019
DRYER WHIRLPOOL WED4815EW1 Arrived to inspect dryer loud noise. Confirmed the complaint and disassembled the unit and found a small metal screw stuck between the drum and the gasket.Removed the debris and tested the unit and unit tested as designed.No lint buildup observed at the time of service.JOB COMPLETE.
Near Austin, TX 78717
Tyler B.
Job Details: 04/19/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site for touch screen frozen, removed and unplugged console and plugged back in, touch was now working again, ordering console to complete/satisfy customer ; ordrng 1 CNOTE (OFFICE RS) and 1 W11297728 (CONSOLE)"
Near Jonestown, TX 78645
James
Job Details: 04/19/2019
DISHWASHER KITCHENAID KUDC10FXSS3 Arrived on site and tested operation. I found no function from dishwasher. Tested fuse and found to have failed. Tested heater and all loads and found to be good.. Installed new fuse kit and tested operation. No faults found after repair and unit functioning properly. Job complete
Near Austin, TX 78717
Lou
Job Details: 04/19/2019
DRYER WHIRLPOOL WED4815EW1 arrived on site to inspect dryer noises. Upon
Near Killeen, TX 76549
Arthur B.
Job Details: 04/19/2019
REFRIGERATOR FRIGIDAIRE FRS6LF7JM5 "Arrived onsite for customer complaint of SxS refrigerator not dispenser water correctly. Found control board on UI faulty. Also found lever tab broken. Unit will need new control board,ribbon cable and water paddle to complete repair. OF to obtain AUTHO prior to R/S. All water connections were dry at time of service.; ordrng 1 241680002 (harness-ribbon cab) and 1 241682003 (actuator,water (blk)) and 2 241689106 (MICRO SWITCH )s and 1 241708202 (board-switch) and 1 241708309 (board/control) and 1 CNOTE (NEEDS AUTHO)"
Near Austin, TX 78717
Tyler B.
Job Details: 04/19/2019
MICROWAVE WHIRLPOOL WOC54EC0HS00 "Arrived on site for unit making buzzing noise, removed unit found fan off balance, replaced fan and tested good."
Near Buda, TX 78610
Robert
Job Details: 04/19/2019
DRYER WHIRLPOOL WED92HEFW2 Arrived on job for complaints of damaged door. Confirmed damage and checked date of delivery. Replaced door.
Near Austin, TX 78717
Tyler B.
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDF520PADM5 "Arrived on site for unit not draining or drying , inspected and nit and found screen build up, found rinse aide empty, found tub with resting water, removed unit and removed drain pump, found broken glass and impeller missing, replaced drain pump , tested unit found all working as designed, no leaks on site"
Near Austin, TX 78723
Joseph C.
Job Details: 04/19/2019
MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site for “F1E4 error code” complaint. Inspected unit and found cabinet warped at panel, where interlocks are located. Panel was wrinkled above and below interlocks. This causes door to not engage completely, with interlocks. Spoke to Butch, at techline(Ref# 7724653886). Butch stated that customer should receive call in about 24 hours."
Near Austin, TX 78735
Leonardo
Job Details: 04/19/2019
OVEN WHIRLPOOL WFE515S0ES1 "Arrived on site to replace hinge. Found right hinge broken, replaced hinge test unit and unit test good job complete."
Near New Braunfels, TX 78130
Kevin
Job Details: 04/19/2019
WASHER MAYTAG MVWC415EW1 "Arrived on site and found saved error codes for Shifter fault, and oversuds. Set washer into diagnostic cycle and found shifter will not move. Replaced shifter and gearcase and it will now agitate and spin. Ran a calibration cycle and it completed properly. No water leaks detected at time of service, job complete."
Near Austin, TX 78738
Brandon
Job Details: 04/19/2019
REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site to replace air baffle, air baffle tested good after repair, but there was another issue. The unit was powering on and off by itself, found faulty control, ordering control. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10219463 (electronic control)"
Near Georgetown, TX 78628
Jonathan
Job Details: 04/19/2019
REFRIGERATOR FRIGIDAIRE FLSC238DS6 "Arrived on site for refrigerator popping breaker. Inspected unit and work area. Inspected breaker and found on GFCI breaker. Spoke with customer on GFCI breaker. Measured temperature in FC at 8°. Inspected frost pattern on evaporator. Found door uneven. Leveled front and found back floor unleveled in back and causing door to be uneven. Tested damper door operation. All tested good, no water leaks present.
Near Austin, TX 78736
Robert
Job Details: 04/19/2019
WASHER WHIRLPOOL WFW9151YW00 Arrived on job to replace wiring harness. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78732
Paul
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL GC5NHAXSB01 Arrived onsite for the refrigerator with the water dispenser not working correctly and the ice cubes coming out small. Ms stated she tried 2 new filters and had the same issue. I found the filter head defective. I quoted the customer parts $91.66 + labor $209.99 = $301.65 + tax. I replaced the filter head and tested the unit. I got some water out of the dispenser but it would stop flowing after a few seconds. I found the smart valve shutting the flow down. I re-quoted the customer parts per CS parts $183.17 + labor $209.99 = $393.16 + tax. Ordering VALVE. I charged the customer $109.99 + tax. RS for Mon 4/22. ; ordrng 1 WPW10159840 (VALVE)
Near , TX 78628
Cliff
Job Details: 04/19/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site to diagnose the washing machine that will not turn on. Tested unit and found no power at wall outlet do to tripped GFCI breaker. Advised homeowner on manufacturers recommendation of not having a GFCI circuit hooked to an appliance. Tested all parts and functions of unit and found no mechanical failures at this time, and no leaks were found at time of service."
Near Austin, TX 78748
Robert
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of no lights. Found the deli drawer not working unplugged Control and lights working. control.; ordrng 1 WPW10677119 (cntrl-elec)
Near Austin, TX 78734
Paul
Job Details: 04/19/2019
RANGE WHIRLPOOL WOD51EC0AS01 Arrived onsite to replace the previous diagnosed parts. I did confirm the lower oven TOD was open after BC and I pulled the oven. I replaced the TOD and tested the unit. The unit is working as designed. Call complete.
Near Burnet, TX 78611
Cliff
Job Details: 04/19/2019
WASHER GE GTUP240EMWW Arrived on site to replace water tube assembly for washer. Replaced part and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Kingsland, TX 78639
Cliff
Job Details: 04/19/2019
WASHER AMANA NTW4516FW3 Arrived on site to diagnose a washing machine that will not stop filling. Found water valve solenoid failed and not closing properly. Replaced water valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78653
Joseph C.
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for “no operation” complaint. Inspected unit and found F5E2 (door stuck closed) error code. Freed door switch. Tested unit and found to be performing as designed. No leaks detected, at time of service. Instructed customer to open door between wash cycles."
Near Austin, TX 78731
Paul
Job Details: 04/19/2019
OVEN WHIRLPOOL RBD305PDB14 "Arrived onsite to replace the previous diagnosed parts. I replaced the control panel, set the clock, and tested the unit. The unit is working as designed.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 04/19/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F8E1 (Long Fill). Found cold water not entering unit. Removed and replaced water valve. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Marble Falls, TX 78654
James
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and installed new damper. Tested operation and found damper working properly. Job complete
Near Austin, TX 78753
Joseph C.
Job Details: 04/19/2019
DISHWASHER JENN-AIR JDTSS244GS0 "Arrived on site for “no water entering unit” complaint. Inspected unit and found supply line kinked. Freed kink, in supply line. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Spicewood, TX 78669
Brandon
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS00 "Arrived on site for customer complaint of unit not producing ice, found broken fill tube heater wire, ordering part. ; ordrng 1 W11230096 (FILL TUBE)"
Near Austin, TX 78754
Joseph C.
Job Details: 04/19/2019
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for “getting too hot on handle and glass and melting knobs” complaint. Inspected unit and found damaged knobs and hot handle. Gasket is damaged, as well. Installed door insulation kit and removed and replaced knobs and gasket. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78717
Lou
Job Details: 04/19/2019
WASHER WHIRLPOOL MVWX655DW0 "arrived on site to install previously diagnosed and ordered parts. Previous service call the gearcase and clutch were diagnosed as a failure. The customer agreed to the repair and paid in full. I removed and replaced the gearcase and clutch and calibrated the unit. Tested in diagnostics and the unit operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Jonathan
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDT730PAHW0 "(JG) Arrived on site for inner door panel rusted. Found rust spots on inner door and rinse aid reservoir empty. Replaced inner door panel, ram diagnostics and verified proper operations. Verified no water leaks at time of service call. Informed customer of using rinse aid."
Near Leander, TX 78641
Lou
Job Details: 04/19/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PE4A "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the RC=42 & FC=20. I inspected the evaporator and found a large amount of frost built up on it. I tested the element and it was good. I checked the defrost bimetal and found it open. I removed and replaced the bimetal and sealed the connections at the wire nuts with silicone to prevent any condensation getting into the connections. Tested the unit and it began to cool immediately and the evaporator had a good frost pattern. No water leaks observed during service, job completed."
Near Austin, TX 78758
Tyler B.
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for unit soap dispenser latch broken, replaced dispenser and tested good, no leaks on site"
Near Austin, TX 78703
Wesley
Job Details: 04/19/2019
WARMING DRAWER KITCHENAID UNKNOWN Arrived on site and reinstalled unit. Unit now operating as designed. Advised customer on status
Near Leander, TX 78641
James
Job Details: 04/19/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site to install new motor and push start. While removing rear panel I found the L1 connection on terminal block discolored and insulation has melted. Unit will also need new harness and power cord to repair. Instructed customer that the power cord is not covered under warranty and they would need to provide one at time of repair. Repair will require 2 hours to complete. Customer would prefer we bring a power cord and will pay for cord upon repair; ordrng 1 279320 (terminal block) and 1 UNKNOWN (4’ 4 WIRE CORD) and 1 W10640707 (harns-wire)
Near Austin, TX 78748
Leonardo
Job Details: 04/19/2019
OVEN MAYTAG MGRH865QDS Arrived on site to test unit for bake not working. Test unit and found bad glow ignitor. Replaced ignitor test unit and unit test good heated unit to 350 job complete.
Near Pflugerville, TX 78660
Andy
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for refrigerator making loud noise. Tested and inspected unit and found copper tubing in back of unit rattling. Made adjustments to copper tubing and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
James
Job Details: 04/19/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and installed new drive shaft and ice bin. Tested operation and found unit working properly. Job complete
Near Woodway, TX 76712
Al
Job Details: 04/19/2019
WASHER WHIRLPOOL WTW8500DC4 Arrived on site and customer advised she had an appointment and needed to leave the residence. No work preformed on this date.Customer will call to reschedule with the office.; saved tckt
Near Austin, TX 78731
Paul
Job Details: 04/19/2019
DISHWASHER KITCHENAID KUDP02CRBS2 "Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the control, rinse aid cap, and the wire harness. I ran the diagnostics cycle and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service
Near Austin, TX 78722
Joseph C.
Job Details: 04/19/2019
WASHER AMANA NTW4516FW2 "Arrived on site for “not filling or washing” complaint. Inspected unit and found control not responding. Found cap blown, as well. Removed and replaced control and capacitor. Unit not filling with water. Removed and replaced valve. Unit is performing as designed. Customer only has hot water available. Recommended cold water valve be repaired as soon as possible. No leaks detected, at time of service."
Near Lorena, TX 76655
Al
Job Details: 04/19/2019
WASHER MAYTAG MVWX655DW1 Arrived to inspect washer cleaning performance.Service tested the unit.Removed and replaced the hub.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.