Near Waco, TX 76710
Steve C.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site To replace the fan motor due to not turning on. Replace the fan motor and tested unit. Unit works properly and all water connections or dry at the time of service.
Near Austin, TX 78745
Leonardo
Job Details: 12/17/2018
OVEN WHIRLPOOL WFG745H0FS1 Arrived on site to test unit for unit not getting to temp. Test unit by putting it on test mode and found sensor at 49 degrees inside the oven. Turned unit at 350 and unit not getting to temp. Replaced sensor test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78759
Scott
Job Details: 12/17/2018
DISHWASHER KITCHENAID KUDKO3FTSS2 "Arrived on site for DW doo falling open . Found link cables broken . Replaced links. No water leaks detected at time of service . Job complete."
Near Austin, TX 78759
Scott
Job Details: 12/17/2018
MICROWAVE KITCHENAID KEMS378SSS00 "Arrived on site for turn table motor broken . Found turn table motor failed . Quoted customer , customer declined service at this time . Job complete .
Near Hutto, TX 78634
Wesley
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and found unit operating leak free. All inner door components appear to be sound and leak free. Use whirlpool silicone to secure inner door seals where leak has reportedly originated. All checks good. Unit is now operating leak free.
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/17/2018
DRYER WHIRLPOOL LTE6234DQ0 "Arrived on site for “unit hums, but will not start” complaint. Inspected unit and found motor seized. Removed and replaced motor. Tested unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78726
Paul
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Arrived onsite for the refrigerator with door leveling and closing issues. I found the front of the refrigerator low and the right door lower than the left door. I lowered the front wheels and adjusted the doors to get them even at the top and the center gap even. The doors are working as designed. Call complete.
Near Elgin, TX 78621
Thomas L.
Job Details: 12/17/2018
WASHER MAYTAG MVWB765FW1 Arrived on site for unit tearing clothes. The clothes are getting caught in the miss shaped gap between the basket bottom and the agitator bottom. The agitator boat will not break loose. Will need to order basket tub and gear case to do this repair. This will be a two hour repair.; ordrng 1 2HOURJOB and 1 W10512161 (tub asm) and 1 W10811956 (drum assy) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 2 WP90767 (screw)s and 1 WPW10215093 (clean out filter)
Near Lakeway, TX 78734
Cliff
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL KBSN608ESS Gate code 2943. Arrived on site to install upper panel for refrigerator. Installed upper panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78759
Scott
Job Details: 12/17/2018
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site , installed oven bottom . No gas leaks detected at time of service . Job complete ."
Near Austin, TX 78731
Cliff
Job Details: 12/17/2018
RANGE WHIRLPOOL KDRU767VSS00 Arrived on site to diagnose a range that is giving error codes found blower fan out of balance and user interface control shorted out. Both parts will need to be replaced to complete repairs. Office will need to set return appointment due to availability on control board. Turn appointment also needs to be set for two hour job. 1 WPW10533029 (cntrl-elec)
Near Round Rock, TX 78665
Jonathan
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived on site to install previously diagnosed part. Gained access to thermistor, removed failed PCBA/ thermistor and installed new. Tested microwave, all tested good."
Near Copperas Cove, TX 76522
Steve C.
Job Details: 12/17/2018
DRYER WHIRLPOOL WED72HEDW0 Arrived on site for the unit is not turning on. Tested unit and found one pressing start nothing happens. Found the thermal fuse has no continuity. Replaced the fuse thermal and tested unit. Unit is working properly and advise customer to clean air vents every six months.
Near Kyle, TX 78640
Kevin
Job Details: 12/17/2018
DRYER WHIRLPOOL WED4810EW1 "Arrived on site and inspected dryer, customer complaint is rattling noise during operation. Customer loaded the dryer with several damp towels but no excessive noise can we heard during cycle. Disassemble the dryer and found several coins and assorted debris that could’ve been the cause of the noise. Dryer is operating properly, all internal components checked good. Removed lint from the interior, job complete"
Near Austin, TX 78741
Kevin
Job Details: 12/17/2018
DRYER WHIRLPOOL WED5000DW2 "Arrived on site and replaced front panel, door, and hinges and dryer door will now close properly. No power or vent system in order to test, job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on job for complaints of leaks separate door and found no sign of water removed kick plate and found no sign of water. Check gasket and found small rare in gasket replaced gasket and test. No leaks detected.
Near Briarcliff, TX 78669
Brandon
Job Details: 12/17/2018
WASHER MAYTAG MVWB725BW "Arrived on site for customer complaint of unit leaking while not in use, found faulty water valve, I replaced valve unit tested good."
Near , TX 76705
Steve C.
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site to replace the lower and upper spray arms due to not washing properly. Replaced both spray arms and tested the unit. Unit is working properly and all water connections were dry at the time of service.
Near Austin, TX 78758
Tyler B.
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW3090GW "Arrived on sote for f20 error. Checked heater and heater wiring all checked good, control failure is issue. Upon replacement found that new control has slot but no pins for door lock. So unit this door is open. We need to re order control/timer and part needs to be inspected by tech proir to dispatch. ; ordrng 1 W10840664 (TIMER)"
Near Pflugerville, TX 78660
Jonathan
Job Details: 12/17/2018
OVEN AMANA AGR5330BAS3 Arrived on site for oven door getting hot. Inspected door and gasket. Checked door opening and closing. Removed door and added insulation according to service pointer W10917778. Installed door and tested opening and closing. According to Amana there is no tolerance on temperature of door and get as almost as oven. All tested good.
Near Austin, TX 78702
Luis
Job Details: 12/17/2018
REFRIGERATOR GE GSE23GSKJCSS Arrived on site for no cool. Powered unit on compressor not powering on,checked voltage good,ohmed compressor all pjs reading 8 and 0 to ground. Installed new inverter compressor powered on,compressor making odd noise and not ramping up diagnosed faulty compressor. Ordering new compressor. Will need 2 hrs for repairs ; ordrng 1 2HOURSFORREPAIRS and 1 OFFICEDOESN’TOPENTILL9 and 1 TJ90SF8404 (ACCESS VALVE) and 1 WR55X29772 (CONTROL) and 1 WR87X24135 (COMPRESSOR)"
Near Round Rock, TX 78665
Tyler B.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for door replacement. Replaced door and name tags and tests good. No damage on site
Near Pflugerville, TX 78660
Jonathan
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for refrigerator having frost buildup in FC. Inspected door gasket and tested freezer rails. Found gasket not seal in cent of door. Removed door and made minor adjustment to to rail bracket. Installed door and adjusted gasket with heat gun. Tested opening and closing. Tested all other operations. All tested good, no water leaks present."
Near Kyle, TX 78640
Brandon
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for customer complaint of rust on panel, ordering panel due to rust. ; ordrng 1 WPW10274902 (panel)"
Near Austin, TX 78725
Wesley
Job Details: 12/17/2018
RANGE WHIRLPOOL WGG745S0FS00 Arrived on site and found unit burner covers not installed properly after cleaning causing some prbelems. Also found lower Ignitor out.
Near Killeen, TX 76541
Al
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF535SMHB00 Arrived to inspect frost buildup. I removed the freezer door and used both my putty knife and the heat gun to reform the gasket to the door. I also lifted the freezer door 1/16 th of an inch. I reassembled the door and verified the repair with the customer.Job complete
Near Hewitt, TX 76643
Arthur B.
Job Details: 12/17/2018
WASHER MAYTAG MVWC425BW0 Arrived onsite for customer complaint of top load washer not spinning clothes out. Tested unit and found gearcase seized up and grinding. Removed and replaced gearcase. Installed new cam as well. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78626
Jerry C.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "WRS331SDHM00 Arrived to inspect no cool. I found the unit on and there were fans present. The compressor line voltage supply was not fully seated and after correcting, the compressor engaged. No leaks observed during service."
Near Austin, TX 78739
Luis
Job Details: 12/17/2018
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice and loud noise. Ran diagnostics no water entering reservoir,good voltage to valve 120vac ran compressor loud noise from compressor and condenser fan not running. Diagnosed unit will need compressor,cond fan motor and water valve. CNOTE!!!!! Job will need 2 hrs; ordrng 1 CNOTE (2 HOUR REPAIR) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10843121 (DRIER) and 1 WPW10605286 (COMPRESSOR)"
Near Pflugerville, TX 78660
Cliff
Job Details: 12/17/2018
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer with a timer that is not advancing. Tested unit and found timer motor shorted out. Homeowner has extended warranty and Kyle was dispatched incorrectly. Homeowner will call extended warranty company to have dispatch corrected. Office to schedule a return appointment with timer when corrected dispatch is received.; ordrng 1 CNOTES (EXT WARRANTY DISPATCH NEEDED)
Near Lago Vista, TX 78645
James
Job Details: 12/17/2018
OVEN KENMORE 911.4948999 Arrived on site and tested unit. Found broil relay has failed and is sending constant power to the element when on. I was unable to locate the parts breakdown to order correct control. Office to research correct part. Pictures of control are attached to call; ordrng 1 CNOTE (OVEN CONTROL)
Near Round Rock, TX 78681
Jonathan
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL MDB7749AWM1 Arrived on site for dishwasher not completing cycle. Performed diagnostics mode and found control not communicating with OWI sensor in test mode. Checked amp draw to heater and found within range. Will need to replace control and OWI. Schedule return for Wednesday the 19th. ; ordrng 1 W11202746 (CONTROL ) and 1 WPW10705575 (OWI SENSOR )
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Arrived on site for “no/low ice production” complaint. Inspected unit and found intermittent operation of icemaker. Removed and replaced icemaker. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78665
Jonathan
Job Details: 12/17/2018
WASHER KENMORE 110.229321 "Arrived on site for washer just continues to fill. Performed diagnostics and tested unit and not advancing past fill cycle. Attempted to clear analog pressure hose and tested. Checked switch resistance and found all closed, failed switch. Will need to replace pressure switch assembly. Found agitator cam worn out. (TL370). Customer approved estimate. Schedule return for Wednesday the 19th. Added zip tie to drain line (see SD-QUICKPIC). ordrng 1 285825 (cam-agit) and 1 W10337780 (switch-wl)"
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "WRF555SDFZ05 Arrived to instal part. I found the replacement fc door was mismolded and I added an image to SD-Mobile. The right rc door gasket was torn and the fc door gasket may require replacement. Office order right rc door gasket, fc gasket and re-order fc door. Tech GC to inspect prior to scheduling service. No leaks observed during service. ; ordrng 1 CNOTES (TECH GC TO INSPECT DOOR PRIOR TO SCHEDULING) and 1 W10830055 (gasket-fip) and 1 W10910837 (dor-fip, SS) and 1 WPW10714545 (gasket-fip)"
Near Georgetown, TX 78633
Lou
Job Details: 12/17/2018
VENTHOOD KITCHENAID KHTU165RSS1 arrived on site to install previously diagnosed and ordered part. I removed and replaced the light fuse and tested. The lights operated as designed. Job completed.
Near Georgetown, TX 78633
Lou
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH31017FB0 "arrived on site to install previously diagnosed and ordered part. Upon arrival, the customer advised that there was an object in between the inner and outer door glasses that fell down inside the door and was no longer visible. I removed and replaced the unit door and tested and it operated as designed. I inspected the door for any damage. I am marking t(e part defective and returning the original door. The outer limits of the door look fine, but I do not know what the object is in between the glass. Job completed."
Near Austin, TX 78751
Joseph C.
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for “noisy operation” complaint. Inspected unit and found suspension rubbing inner bracket. Adjusted bracket. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Kyle, TX 78640
Leonardo
Job Details: 12/17/2018
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site to test unit for oven not working. Test unit and can hear ignitor clicking but no gas coming out. Pulled unit out and found regulator turned off to oven. Turned regulator on test unit and heated oven to 350 job complete no leaks present at this time.
Near Jonestown, TX 78645
James
Job Details: 12/17/2018
DISHWASHER KITCHENAID KUDS03FTSS2 Arrived on site and tested operation. I found some buttons work intermittently and others do not work. Removed key pad ribbon from control to test control and found to be good. Unit will need new key pad. Instructed customer that the key pad shows to be discontinued and we will have to request the part through their home warranty. I would also like to return with the main control Incase it has an issue once diagnostics is able to be ran with new keypad ; ordrng 1 WPW10084136 (panel-cntl)
Near The Hills, TX 78738
Robert
Job Details: 12/17/2018
WASHER MAYTAG MVWB835DW4 Arrived on job for complaints of LF code. Found loose connection at fill valve. Corrected wire issue and test. No leaks detected at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRFF507ESS00 Arrived on site to install previously diagnosed part. Gained access to fill tube heater. Removed old and installed new. Performed diagnostics mode and ran fill cycle. Monitor water connections all tested good. No water leaks present.
Near Wimberley, TX 78676
Brandon
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 "Arrived on site for customer complaint of unit having ice build up, was I was here originally I found clog in drain line, instructed customer to defrost unit completely. I could not find an issue with unit."
Near Leander, TX 78641
James
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDT730PAHB0 Arrived on site and tested operation. Found fault code for door left open after starting cycle. Cleared error and allowed to run through diagnostics. Customer stated she is not using heated dry but water is still spotty on bottoms of dishwasher. Instructed customer of recommended use and that the new energy efficient models will have some puddling on the bottoms of rinse aid is not used and heated dry not used. Unit working as designed. Job complete
Near Round Rock, TX 78681
Tyler B.
Job Details: 12/17/2018
DRYER WHIRLPOOL GEW9250PW0 Arrived on site for control replacement. Replaced control and tests all functions and test good.
Near Georgetown, TX 78626
Lou
Job Details: 12/17/2018
WASHER WHIRLPOOL CAE2795FQ0 "arrived on site to inspect washer with no power. Upon further inspection, I verified voltage at the outlet and then verified voltage to the control. I attempted to place the unit in diagnostics with no success. Using my multimeter, I verified ohms to the actuator, motor, and capacitor. I verified voltage to all three from the control. I checked voltage to the lid lock assembly and there was no voltage from the control. I removed and replaced the control and had voltage to the lid lock assembly, but the unit would not power on. I checked ohms to the lid lock assembly and found it open. I removed and replaced the lid lock assembly and the unit powered up. I calibrated the unit then placed it in diagnostics and tested. The unit operated as designed with no error codes at the end. I advised the customer of my findings and repairs and quoted them. The parts were covered by whirlpool. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Jonathan
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH32519FB1 Arrived on site to repair previous diagnosed issue. Added microwave paint to all burnt spots were metal was showing. Advised customer to wait hours before using. All checks good.
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site for “unreadable display” complaint. Inspected unit and found control faulty. Removed and replaced control. Tested unit. Unit is performing as designed.
Near Austin, TX 78731
Cliff
Job Details: 12/17/2018
OVEN WHIRLPOOL MEW9627DS02 Arrived on site to diagnose an oven that is giving error codes. Found F1E1 error on control board when I arrived. Followed tech sheet directions for reset and found unit working properly after hard reset. No further repairs are needed at this time.
Near Waco, TX 76710
Steve C.
Job Details: 12/17/2018
WASHER MAYTAG MFW9700SQ1 Arrived on site for the unit has a error code. Tested the unit and found the error code is FH no water detected. Found the unit will need a new pressure switch and valve per the error code. All water connections were dry at the time of service.; ordrng 1 WPW10514214 (switch-wl)
Near Leander, TX 78641
James
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on site and installed new door. Warmed gasket to allow for proper seal. Unit test good. Job complete
Near Salado, TX 76571
Al
Job Details: 12/17/2018
WASHER MAYTAG MVWB835DC3 Arrived to inspect washer no operating properly. Ran diagnostics and noticed the washer valves were not filling up to full potential. I removed and replaced the valve. I reassembled the unit and unit tested as designed. I also Calibrated the unit.All water lines were dry at the time of service.Job Complete
Near Austin, TX 78738
Robert
Job Details: 12/17/2018
COOKTOP WHIRLPOOL KFGS306VSS04 Arrived on job for complaints of center burner not working. Will need to replace burner covered under 60 month warranty confirmed with office.
Near Marble Falls, TX 78654
James
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. Ran diagnostics and found f8e3 error. I found after the cycle completed the drain pump was hot to the touch. Installed new drain pump and tested. Found unit draining properly. Customer also had concerns about the water spotting in tub and dishes still wet at the end of cycle. Instructed customer on best practices for drying and performance. Unit working properly. Job complete
Near , TX 78616
Diego G.
Job Details: 12/17/2018
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site. Replaced receptacle for right front burner. All functions tested OK. Job complete
Near , TX 78616
Diego G.
Job Details: 12/17/2018
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site. Replaced receptacle for right front burner. All functions tested OK. Job complete
Near , TX 78616
Diego G.
Job Details: 12/17/2018
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site. Replaced receptacle for right front burner. All functions tested OK. Job complete
Near Austin, TX 78732
Paul
Job Details: 12/17/2018
WASHER MAYTAG MVWB765FW0 Arrived onsite for the water making a hammering sound from the fill valve area. I ran service diagnostics and found an F3E2 error. I cleared the error and ran test 51 and found the inlet thermistor test failed. I tested the thermistor and found it showing 242K ohms at 68 degrees which is way out of range causing the valves to hammer back and forth. I replaced the housing and tested the unit again in service diagnostics. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78735
Brandon
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for customer complaint of unit not washing, found error codes F5E3, F5E2, found faulty door latch, I replaced door latch, unit tested good."
Near Austin, TX 78735
Robert
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on job to replace control and thermistor. After replacement test cooling and air flow. No leaks detected at time of service
Near Copperas Cove, TX 76522
Steve C.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for the unit freezer light will not turn on. Tested the unit and found the switch had ice and was in the stuck position. Adjusted the door switch and tested unit. Unit light is working properly and unit water connections were dry at the time of service.
Near Buda, TX 78610
Leonardo
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site to test unit for no power. Test unit and u it working at this time. Checked junction and all connections test good. Could not duplicate the problem unit washing draining and had power. Job complete.
Near Buda, TX 78610
Kevin
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KBFA25ERSS01 "Arrived on site and inspected refrigerator and found no water is being dispensed. Found correct voltage to inlet valve and good water flow at source. Recommended replacing inlet valve and after replacement water is now operating properly . no water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW5000DW1 "WTW5000DW1 Arrived to inspect no operation and humming. I found the unit was stuck in flood mode and after resetting the control, the issue resolved. There were no stored error codes and the unit completed calibration. I tested within manual and automatic service test modes and found no faults. I centered the basket assembly within the chassis, as it was touching the inner right side of the cabinet. Operational test good, no leaks observed during service."
Near Austin, TX 78703
Scott
Job Details: 12/17/2018
DISHWASHER JENN-AIR JDB9000CWP1 "Arrived on site for no drain dish washer . Found drain pump completely failed , getting correct voltage . Replaced pump . Ran diagnostics cycle all checked normal . Nonwater leaks detected at time of service . Job complete"
Near Temple, TX 76504
Al
Job Details: 12/17/2018
DRYER AMANA NED4655EW1 Arrived to inspect dryer with a burning smell. I checked the unit and discovered the element needed to be replaced. I removed and replaced the element. I tested the unit and unit tested as designed.JOB COMPLETE FIRST SD PIC IS INCORRECT. 2nd SD PIC IS VALID.
Near Kingsland, TX 78639
Thomas L.
Job Details: 12/17/2018
RANGE WHIRLPOOL KOSE500ESS03 Arrived on site for F9E0 failure code. Arrived on site to test unit. Unit would not accept commands. Entered diagnostics mode to test unit and clear any possible stored failure codes. Exited diagnostics mode and tested unit. Diagnostics procedure corrected failures and unit now operates properly.
Near New Braunfels, TX 78130
Robert
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF560SAFM2 Arrived on job for complaints of not drying. Ran diagnostics and heater working test water and only 85 degrees. Recommend water turn up .
Near Austin, TX 78749
Kevin
Job Details: 12/17/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site and replaced lid, lid hinges, and mounting screws after replacement set washer into diagnostic cycle and found little lock will not engage. Will need to order lid lock and control board to ensure repair on next visit. No water leaks from connections at time of service.; ordrng 1 W10838613 (lid lock assembly) and 1 W11116592 (cntrl-elec)"
Near Killeen, TX 76549
Al
Job Details: 12/17/2018
DRYER MAYTAG MEDE300VF1 Arrived to inspect dryer not drying. Confirmed the complaint and disassembled the unit and tested the cut off and thermal fuse for continuity. I tested the element and it had no continuity. I removed and replaced the element and reassembled the unit and tested it. Unit tested as designed. No lint observed at the time of service.JOB COMPLETE.
Near Austin, TX 78732
Cliff
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTM354DSS0 Re-ordering parts from previous diagnosis as well as upper rack pivot tine as it is missing and adjustable tines are not supported; ordrng 1 WPW10082853 (pivot-tine) and 4 WPW10195417 (wheel)s
Near The Hills, TX 78738
Robert
Job Details: 12/17/2018
DISHWASHER KITCHENAID KUDS30FXSS8 Arrived on job to replace adjuster kit and pivot. After replacement of parts test operation of dishwasher. Operation normal
Near Austin, TX 78733
Kevin
Job Details: 12/17/2018
DRYER MAYTAG MDE5500AYW "Spoke with Tibor error is an 8.8 which is not listed on the tech sheet. 8.8 denotes a Voltage communication error and a new control board and door switch would be needed to possibly correct the issue, However if the wiring has failed between them due to age dryer will not be able to be repaired. Control board is no longer available, dryer cannot be repaired due to availability of parts and condition of internal wiring."
Near Georgetown, TX 78628
Thomas L.
Job Details: 12/17/2018
COOKTOP JENN-AIR JGCP536WP01 "Arrived on site to replace right front burner valve. Replacement valve has 2 gas output connections but should only have 1. I contacted manufacturer technical assistance and spoke with Rick. He checked part and manufacturer has no recorded issue with part. He has recommended that we file complaint with distributor and distributor will need to contact manufacturer. These valves have no identifying part numbers on them that can help us get the right part. ipl,says the correct part for the right front burner is WPW10371235RickSr# 7723695426; ordrng 1 PARTSRESEARCHNEEDED"
Near San Marcos, TX 78666
Leonardo
Job Details: 12/17/2018
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for panel not responding. Turned power off to unit for 3 minutes. Turned power back on and found unit working as designed heated oven to 350 and unit test good job complete.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL KSSC42QVS03 "Arrived on site. Replaced freezer door and tested dispenser, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL KSSC42QVS03 "Arrived on site. Replaced freezer door and tested dispenser, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL KSSC42QVS03 "Arrived on site. Replaced freezer door and tested dispenser, all functions tested OK. No leaks present. Job complete"
Near Bertram, TX 78605
Thomas L.
Job Details: 12/17/2018
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for left front burner not igniting. Found that the clip that holds the left front igniter in place had fallen off. Reinstalled clip. All operations are now normal.
Near Austin, TX 78731
Cliff
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to replace rails and watch sensor for dishwasher. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78734
Cliff
Job Details: 12/17/2018
WASHER KENMORE 110.278416 Arrived on site to replace hoses and pump for washer. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near San Marcos, TX 78666
Brandon
Job Details: 12/17/2018
OVEN KITCHENAID KGSA906PSS00 "Arrived on site for customer complaint of oven being dead but stove top working. Found customer had run self clean, and I found the door latch to be melted, Wires were melted, the thermostats by the UIB blown. I was unable to test unit without the thermostats, latch and harness.I would like to replace thermostats harness, and door latch but the control boards may need to be replaced. ; ordrng 1 9756919 (harns-wire) and 1 9757807 (thermostat spst) and 1 9759562 (cntrl-elec) and 1 9759944 (thermostat) and 1 9760009 (cntrl-elec) and 1 CNOTE (AUTH) and 1 CNOTE (2 HOUR JOB)"
Near Austin, TX 78759
Paul
Job Details: 12/17/2018
REFRIGERATOR MAYTAG PSD2450GRW Arrived onsite for the refrigerator leaking water. I found the drip pan frozen over and the drain tube restricted. I removed the ice from the bottom of the FC and the drip pan. I cleared the drain line. Call complete.
Near Pflugerville, TX 78660
Jonathan
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF510PAYB6 "Arrived on site for dishwasher not heating. Performed diagnostics mode, error code 7-1 heating circuit interrupted and 6-6 incoming water temperature below 84°. Continued automatic test cycle and checked amp draw to heater. Found no amperage going to heater. Gained access to control and tested heater resistance and found opened. Found failed element. Customer approved estimate. Gained access to element, removed failed and installed new. Performed diagnostics mode and ran automatic test cycle. Tested amperage to element and found 6.5 amps. Monitor cycle and checked for water leaks, none found. All tested good, no water leaks present. Paid in full on credit card."
Near Spicewood, TX 78669
Brandon
Job Details: 12/17/2018
RANGE WHIRLPOOL WCG97US0DS00 "Arrived on site for customer complaint of high flames, found faulty regulator, I replaced regulator, tested good."
Near Austin, TX 78757
Tyler B.
Job Details: 12/17/2018
VENTHOOD KITCHENAID KVWB400DSS2 Arrived on sote for vent not working. Checked all connection all checked good. Replaced control and cap and didn't pass test. Verified control is sending 120v to blower but blower not powering. Unit will need motor that is already on its way. ; schdld next appmnt for 12/18 TUE 8-12
Near Austin, TX 78703
Scott
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KSSC42QVS05 "Arrived on site couldn’t get filter out . Found filter was wedged in housing , unable to remove . Replaced housing ,cap, and button . Instructed customer on proper removal of filter . Customer had new filter and installed during install instruction .no water leaks detected at time of service job complete ."
Near Buda, TX 78610
Robert
Job Details: 12/17/2018
WASHER WHIRLPOOL MHW5500FC1 Arrived on job for complaints of pump not shutting off and door locked. Unlock door manually and ran diagnostics got water level error code. Removed back plate and check air dome and hose both good. Replaced level switch and retest. Operation normal
Near Waco, TX 76705
Steve C.
Job Details: 12/17/2018
WASHER MAYTAG MVWB835DW1 Arrived on site for the unit is not filling up with water properly. Tested the unit and found very little water is going into the unit due to the valve is defective. Replaced the valve and tested the unit. Unit works properly and all water connections were dry at the time of service. Used the valve W11165546 from 207611.
Near Waco, TX 76705
Steve C.
Job Details: 12/17/2018
WASHER MAYTAG MVWB835DW1 Arrived on site for the unit is not filling up with water properly. Customer advised she has a Home Depot extended warranty. Receive the dispatch number from the home depot extended warranty #111349535. Tested the unit and found the valve is defective. Replace the valve and tested unit. Unit works properly and all water connections were driving at the time of service.
Near Kyle, TX 78640
Kevin
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Arrived on site and found evaporator motor is still working properly, freezer temperature is good but fresh food is above 50°. Removed rear panel in freezer and found there is no airflow to the fresh food section vents are frozen over. Cleared call frost with steamer and used silicone to fill in any possible air gaps between freezer linen and cabinet. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
FREEZER WHIRLPOOL WRX735SDBM00 "arrived on site. Check for freezer door issues. Found gasket not sealing on the right side of the freezer door. Found loose screws for door on the right bracket. Tighten screws and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
FREEZER WHIRLPOOL WRX735SDBM00 "arrived on site. Check for freezer door issues. Found gasket not sealing on the right side of the freezer door. Found loose screws for door on the right bracket. Tighten screws and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
FREEZER WHIRLPOOL WRX735SDBM00 "arrived on site. Check for freezer door issues. Found gasket not sealing on the right side of the freezer door. Found loose screws for door on the right bracket. Tighten screws and tested, all functions tested OK. No leaks present. Job complete"
Near Cedar Park, TX 78613
James
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site and tested operation. Found popping noise coming from the heat exchanger where it runs between the fresh food and the freezer sections. Called tech line and spoke to Andrew #7723613363 and he recommended Installing another layer of mastic on cap tube at the evaporator and position drier in a horizontal fashion. Performed recommended repair and found the cap tube was up against the bi-metal and I repositioned the tube to allow clearance. I was unable to reproduce the popping noise after repair. Unit working properly. Job complete.
Near Killeen, TX 76543
Steve C.
Job Details: 12/17/2018
WASHER WHIRLPOOL CAE2745FQ0 Arrived on site for the unit is leaving clothes wet after cycle. Disassembled the unit and found the connection to the acuator is extremely loose. Assembled the unit and unit is working properly. All water connections were dry at the time of service.
Near Austin, TX 78753
Wesley
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site and found motor failed. Repaired with new sump and motor assembly. All checks good.
Near Waco, TX 76710
Steve C.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site where the unit is not making ice. Cycled the icemaker found the sanko twist tray will not rotate. The icemaker will fill with water and found the icemaker is defective. Replace the icemaker and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78737
Robert
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW5640XW0 Arrived on job for complaints of not locking lid or running cycle. Replaced lid lock and test. No leaks detected.
Near Austin, TX 78759
Scott
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW9400SW02 "Arrived on site for f20 error . Ran diagnostics and water entering unit was at ya trickle . Replaced inlet valve. Unit is now filling as designed . No water leaks detected at time of service . Job complete ."