Service History 766

Near Bastrop, TX 78602
Steve C.
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for the unit is not draining. Tested the unit and found the garbage disposal has the cap. Removed the cap and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Manor, TX 78653
Steve C.
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for the upper rack falls down. Tested the unit and found the wheels on the upper racks are broken and also the stoppers will not hold in place. Replaced all the wheels and the stop and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78727
Paul
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator with a no ice condition. Ms stated that she heard the unit go thru a cycle just after she called in for service but it only did this one time. I found ice in the mold when I arrived and the unit went into a harvest when I removed the ice bin but there was only one harvest of ice in the bin. I found the ice bin fan and dampener working as designed. I found all the thermistors good. I found the FC at 8 degrees which is going to get the temp at the icemaker borderline of harvest temp. I set the controls at max cool and monitored the temp in the FC. I found all sealed system components running. After running all of the test in service mode and finding everything working I set the unit on fast cool and monitored the temp. The FC was at 21 degrees and after 45 minutes had only dropped to 9.4 degrees. I opened the FC up again and depressed to door switch to check the evaporator fan. I found the fan not running correctly a
Near Austin, TX 78724
Luis
Job Details: 08/14/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived on sit soft cooling issue. Found large iceball on inlet to evaporator. Replaced evaporator and installed a uv drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Austin, TX 78730
Paul
Job Details: 08/14/2019
WASHER MAYTAG MHW5500FW0 Arrived onsite for the washer that is making a banging and rattling noise in the spin cycle. I tested the washer in the auto diagnostics cycle. The unit completed the cycle and worked as designed. There were no stored error codes. I found the shocks worn out which will cause the basket to bang in the spin cycle under a heavy load. The shocks will need to be replaced to complete service
Near Austin, TX 78730
Paul
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onsite for the refrigerator with a no cool condition. I found the compressor overload tripping. I found the start device and capacitor with a burned terminal. I Homes the compressor windings out and found them within spec. The start device and capacitor need to be replaced. ordrng 1 WP2320150 (START-DEV) and 1 WPW10350564 (CAPACITOR)
Near Austin, TX 78752
Luis
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site for no cool. Ice ball on inlet to evaporator diagnosed leak at evaporator unit will need a new evaporator and compressor.
Near Austin, TX 78750
Tyler B.
Job Details: 08/14/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for unit with touch pad issues, found not responsive. Replaced console and tested good"
Near Austin, TX 78759
Paul
Job Details: 08/14/2019
DRYER MAYTAG MED6000AW0 Arrived onsite for the dryer making a loud grinding noise. Mr stated it was working fine until it was moved into this apartment. I found the left side of the chassis dented in and the drum rubbing it. I also found the chassis full of lint. I tested the unit and it sounds normal and works as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 08/14/2019
REFRIGERATOR FRIGIDAIRE FRS26H5AW3 "arrived on site to inspect refrigerator noises. Upon further inspection, as I was removing food from the FC section, I noticed that the ice maker was harvesting. Once I was done removing the foo dire s from the FC to inspect the evaporator, the noise came on. What I found was that the unit is not connected to water and when the ice maker harvests and it’s time to dispense water into the tray, the valve is making a loud grumbling noise cause there’s no water gong into it. I lifted the arm on the ice maker to turn the IM off and advised the customer that as long as the arm is in the off position, the valve won’t attempt to dispense water and make the noise anymore. Also, I found that the unit is plugged into a GFCI outlet. I advised the customer to be careful with it, because the GFCI outlet could pop at any time and cause the unit to shut off. No water connections to the unit, job completed."
Near Austin, TX 78704
Wesley
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site and was unable to replicate symptom. Checked water lines and dispensing and verified no new ice build up in freezer. All basic check are good. Cleaned unit dispenser tip to prevent splatter. All checks good.
Near Pflugerville, TX 78660
Wesley
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL GD5RVAXVY02 Arrived on site and replaced receiver and emmiter boards. All checks good. Advised customer on repair
Near Austin, TX 78703
Luis
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL KUWR204ESB00 "Arrived on site for defective door. Found rust on door skin diagnosed defect in manufacture process,uploaded pictures to SD-QuickPic installed new door skin and nameplate"
Near Austin, TX 78748
Brandon
Job Details: 08/14/2019
RANGE KITCHENAID KEHU309SSS0 "Arrived on site for customer complaint of f7e2 error code and oven not working, found broken wires on boiler, I replaced boiler, unit tested good."
Near Austin, TX 78733
Luis
Job Details: 08/14/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for no ice. Found main power harness pin slipping out of harness causing no power to icemaker. Removed icemaker reinstalled pin into harness reassembled unit,ran icemaker through a cycle. Icemaker ran through a cycle and filled with water."
Near Austin, TX 78702
Leonardo
Job Details: 08/14/2019
OVEN WHIRLPOOL WFG710H0AS1 Arrived on site to test unit for oven not turning on. Test unit and found bad regulator. Will need new regulator Job complete
Near Hutto, TX 78634
Cliff
Job Details: 08/14/2019
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to diagnose an oven that will not bake or broil. Tested unit and found control board shorted out causing multiple components not to operate. Replaced main control and tested unit. Found all is functioning properly at this time.
Near Manor, TX 78653
Steve C.
Job Details: 08/14/2019
RANGE WHIRLPOOL WFE540H0ES2 Arrived on site for to replace the main harness due to short. Customer also has the power cord. Replaced the main harness and found the new terminal block is broken. Will need to order the terminal block. ; ordrng 1 WPW10245259 (block-term)
Near Round Rock, TX 78664
Cliff
Job Details: 08/14/2019
DISHWASHER AMANA ADB1000AWB1 Arrived on site to diagnose a dishwasher that is not operating properly. Found circulation pump locked up. Friede pump and tested unit. Found all is functioning properly at this time and no further repairs are needed. No leaks were found at time of service.
Near Austin, TX 78745
Leonardo
Job Details: 08/14/2019
DISHWASHER AMANA ADB1500ADS4 Arrived on site to test unit for console not working. Test unit and found bad console and ui. Will order new console w10785274 and new ui w10918487 and new control board w11306302. ; ordrng 1 W10785274 (CONSOLE ) and 1 W10918487 (UI) and 1 W11306302 (CONTROL BOARD)
Near Austin, TX 78728
Scott
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site for no cooling in either section . Ran diagnostics compressor not coming on. Found a refrigerant line cover was stuck under condenser fan causing compressor to heat up and take out inverter . Removed from fan and installed inverter . Unit is now cooling . No water leaks detected at time of service .job complete .
Near Briarcliff, TX 78669
Brandon
Job Details: 08/14/2019
REFRIGERATOR FRIGIDAIRE LGHD2369TF3 "Arrived on site for customer complaint of lower ice maker not working. Found faulty ice maker, ordering ice maker. Could not find freezer ice maker on parts breakdown, parts department needs to do research. Refrigerator section ice maker is working. ; ordrng 1 CNOTE (PARTS RESEARCH FOR FREEZER COMPARTMENT ICE MAKER) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (ORDER FREEZER ICE MAKER)"
Near Georgetown, TX 78628
Joel G.
Job Details: 08/14/2019
REFRIGERATOR KENMORE 795.7033241 "Arrived on site to diagnose fridge not making ice. Found temps correct in all compartments. Found ice maker stuck in a harvest and not cycling indicating a faulty ice maker. Replaced ice maker and verified operation. Customer to give unit a least 6 hours for first harvest and 48 hrs for bin to get full. No leaks detected. Also, ice maker auger motor was missing a screw upon arrival but customer says he will replace it."
Near Leander, TX 78641
Lou
Job Details: 08/14/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave not operating. Upon further inspection, I pressed the 30 second cook time and pressed start and the unit acted like it wanted to operate but it only clicked and turned off. I found a burnt spot on the main control so I removed and replaced it and retested. Same thing happened. I tested the switches and found one open. Unit was left unplugged for safety.; ordrng 1 W11252186 (INTERLOCK) and 1 W11252187 (INTERLOCK)"
Near Leander, TX 78641
Lou
Job Details: 08/14/2019
DISHWASHER AMANA ADB1400AGS1 "arrived on site to inspect dishwasher dispenser door not opening. Upon further inspection, I placed the unit in diagnostics showing no error codes. When the unit was to dispense water into the tub, I couldn’t hear the water flowing. When I opened the door, I found no water in the bottom of the tub. I checked under the sink and found the water supply turned off. I turned the water on and the unit began to dispense water. Unit continued with testing and operated as designed with the dispenser door opening, drain pump operating and element heating. I made recommendations for use and care as well as detergents and rinse aid. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 08/14/2019
DISHWASHER KITCHENAID KDTM354DSS0 "arrived on site to install previously diagnosed and ordered parts. Due to the error codes for fan malfunction and OWI sensor malfunction and corrosion on the wiring harness, I removed and replaced the vent fan, OWI sensor and wiring harness. Placed the unit in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Kevin
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on site and inspected refrigerator and found fresh food evap is frosted over again. Took 1 picture . Requested that customer defrost refrigerator again to inspect fresh food evaporator again. No water leaks from the connections at time of service.; ordrng 1 W10503500 (cover-evap)
Near Austin, TX 78721
Joseph C.
Job Details: 08/14/2019
WASHER WHIRLPOOL LTE6234DQ3 "Arrived on site for “leaking water from front bottom of unit” complaint. Inspected unit and found drain pump leaking. Drain pump was stuck to motor shaft. Removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at times of service."
Near Bastrop, TX 78602
Steve C.
Job Details: 08/14/2019
REFRIGERATOR KENMORE 795.7316761 Arrived on site for the unit is not cooling or freezing. Tested the unit and found the unit compressor is extremely hot and no frost pattern. Found the unit compressor is defective. All water connections were dry at the time of service.
Near Round Rock, TX 78681
Jonathan
Job Details: 08/14/2019
DISHWASHER KENMORE 665.13849K601 "Arrived on site for dishwasher not cleaning dishes well. Performed diagnostics mode and monitored test operation. Measured amp draw to element and found within range. Tested for hot temperatures at end of test cycle and shown customer that unit was heating with temperature gun. Found spray arms clogged with soap buildup. Gained access to chopper wheel and found clogged. Assembled unit and tested operation. All tested good, no water leaks present.
Near Lorena, TX 76655
Arthur B.
Job Details: 08/14/2019
WASHER MAYTAG MVWC415EW1 "Arrived onsite for customer complaint of top load washer spinning. Ran diagnostics and found error code F7E1 (Motor Speed Fault). Found loose wires at capacitor connections. Secured wires, cleared error codes and calibrated unit. Unit completed successfully All water connections were dry at time of service."
Near Hutto, TX 78634
Cliff
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site to diagnose a refrigerator that is not producing ice or dispensing water. Found faulty filter in unit and no other failures at this time. Customer will need to replace filter to complete repair. No leaks were found at time of service
Near Seguin, TX 78155
Kevin
Job Details: 08/14/2019
WASHER MAYTAG MVWB880BW0 "Arrived on site and found no saved error codes, inspected rotor and stater both are good, inspected shaft, hub, and basket and all check good. Ran all functions in a manual diagnostic and did not find any issues. Reported situation to tech line and they only recommended going over loading procedures again with customer. No water leaks from connections at time of service, Job complete SR7725608027"
Near Austin, TX 78759
Tyler B.
Job Details: 08/14/2019
REFRIGERATOR MAYTAG MRT118FFFM04 "Arrived onsite for unit making knocking noise, found noise low in sound when arrived, heard in fc sectionf, evap was not frozen, couldn’t get unit to go in to diagnostics after several attempts will need to return with control to diagnose unit. No leaks on site ; ordrng 1 W11223735 (contrl-box)"
Near Bastrop, TX 78602
Steve C.
Job Details: 08/14/2019
WASHER MAYTAG MVWB855DC2 Arrived on site for the unit will not power on. Tested the unit and found the console has a short. Replaced the console and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78664
Paul
Job Details: 08/14/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the gearcase, calibrated the unit, and ran the auto diagnostics cycle. The unit completed the cycle and is working as designed. Call complete."
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS03
Near New Braunfels, TX 78130
Kevin
Job Details: 08/14/2019
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site and found cooktop surface was damaged during installation, replaced cooktop surface and it is now correct.
Near Elgin, TX 78621
Steve C.
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRT318FMDW01 Arrived on site for the unit is not cooling. Found uv dye on the filter drier due to leak. Used truck stock uv drier. Replace the uv drier and did a deep vacuum. Added 4.16 oz of refrigerant and refrigerant leak present. Unit works properly and no water connections to the unit.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived on site for no cool condition. Freezer is around 15° but this time the fresh food section is it 62° which is never been the case before. Even though the fresh food needed cooling nothing was taken place in the fresh food section. Everything works and tested properly and passes all test and diagnostics. I went back to cooling mode and the unit would not start. This happened twice. I removed power from the unit and reapplied power to the unit. This time everything started. Will check back with customer this p.m.
Near Austin, TX 78723
Joseph C.
Job Details: 08/14/2019
DRYER MAYTAG MGDB835DW4 Arrived on site for “broken door latch” complaint. Inspected unit and found door catch broken. Installed new door catch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78735
Leonardo
Job Details: 08/14/2019
COOKTOP JENN-AIR JGD3430GS00 Arrived on site to test unit for knobs not turning correctly. Test unit and found knobs not in valve correctly. Secured all knobs to valves test unit and unit test good job complete.
Near Round Rock, TX 78681
Paul
Job Details: 08/14/2019
FREEZER WHIRLPOOL WRF767SDEM01 "Arrived onsite for the refrigerator with ice and frost build up in the FC. Mr stated it starts at the top on the right side. I found the door separating at the top and the chassis needs to be sealed to the liner. Ordering c-notes, LW10341279 DOR-FIP SS, & WP482338 ADHESIVE. ordrng 1 C-NOTES (NEEDS PARTS AUTHORIZATION - THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 LW10341279 (DOR-FIP SS) and 1 WP482338 (ADHESIVE)"
Near Temple, TX 76502
Arthur B.
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived onsite to install new compressor to top mount refrigerator from prior visit’s diagnosis. Removed compressor. Installed new compressor, dye drier and process stubs. Vacuumed unit to -25. Charged unit with 4.23oz of R134a refrigerant. Powered up unit and observed cooling. Unit cooling as intended. No other issues found. No water source connected."
Near New Braunfels, TX 78132
Kevin
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site, customer has defrosted refrigerator, replaced evaporator cover, control board, and icemaker diagnosed by previous technician. No water leaks at time of service, job complete"
Near Hutto, TX 78634
Cliff
Job Details: 08/14/2019
DISHWASHER KITCHENAID KDTE104EWH0 Arrived on site to diagnose a dishwasher that is leaking. Found diverter and pump assembly leaking water. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near San Marcos, TX 78666
Robert
Job Details: 08/14/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on job to install new parts that was ordered by previous tech per tech line. Installed both control boards tested good and no leaks. Complete
Near Georgetown, TX 78633
Joel G.
Job Details: 08/14/2019
REFRIGERATOR LG LFX28968ST/04 Arrived on site to diagnose fridge not making ice. Found temps fine. Main board beeps indicating ice maker to cycle when test button is pressed but ice maker doesn’t harvest. Ice maker needs replaced. No leaks detected ; ordrng 1 AEQ73110210 (ICE MAKER )
Near Georgetown, TX 78626
Joel G.
Job Details: 08/14/2019
WASHER LG WT1201CV "Arrived on site to diagnose washer it draining and OE error. Error is long drain. Found drain pump shot.Verified operations after repair and no leaks detected. Secured drain."
Near The Hills, TX 78738
Brandon
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for customer complaint of unit shutting down and melting, and ice makers not working. Found open bi metal, faulty control relay for defrost cycle. Ordering controls, heater, harness. ; ordrng 1 12729128 (heater) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 W10710090 (invrtr-box) and 1 W10796120 (harns-wire) and 1 W10811364 (cntrl-elec) and 1 W10845527 (panel-ui)"
Near Round Rock, TX 78664
Cliff
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Arrived on site to replace sealed system for refrigerator. Noted heavy corrosion on refrigerant lines inside unit above fresh food evaporator. Noted capillary line was leaking refrigerant due to oil around refrigerant that lines go through cabinet. When I moved the capillary line i noted it was broken
Near Austin, TX 78756
Scott
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Arrived on site for frost in freezer . Found rails not allowing door to close properly causing a small gap on left side . Ordering rails both side . No water leaks detected at time of service .ordrng 2 WP13055901 (slide)s
Near Austin, TX 78726
Paul
Job Details: 08/14/2019
WASHER WHIRLPOOL WFW95HEDC0 Arrived onsite for the washer displaying an F3E1 error message. I verified the error in diagnostics. I deleted the error codes. I cleaned debris out of the trap. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. Call complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/14/2019
MICROWAVE WHIRLPOOL WMH53520CS1 Arrived onsite for cover and motor fan replacement. Replaced motor and cover tested good
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL KDTE104ESS1 arrived on site to check unit for poor performance issues. This time the motor has failed. Replaced motor and tested. Unit will now operate properly with no water leaks.
Near Austin, TX 78759
Wesley
Job Details: 08/14/2019
DRYER WHIRLPOOL WED72HEDW0 Arrived on site and found unit trap housing had warped. Advised customer on findings.. All checks good. Advised customer on use and care.
Near Austin, TX 78702
Wesley
Job Details: 08/14/2019
DRYER WHIRLPOOL WGD85HEFW1 arrived onnsite and called techline about no gas/ no flame symptom. Replaced coils and inspected wiring. Found unit to be operating with flame for about 20 seconds every minute. Took temp test in drum and found cycle to be between 120-210f. Healthy operation. No further repairs needed. Working properly at this time."
Near Austin, TX 78746
Wesley
Job Details: 08/14/2019
WASHER GE GTW680BSJ6WS Arrived on site and found clogged airtrap and water level symptoms. Restored airtrap and reset machine. Tested and found all to be operating properly. Advise customer on repair and use and care.
Near Leander, TX 78645
James
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KBSD602ESS01 Arrived on site and tested operation. I found water leaking from dispenser output of valve. Installed new valve and tested. Unit tests good and no more water leaks. Job complete
Near Austin, TX 78704
Wesley
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onnsite and found unit had been partially defrosted. Finished defrosting and replaced bimetal. All else is operating properly and all fans and heater are working.
Near New Braunfels, TX 78132
Kevin
Job Details: 08/14/2019
RANGE WHIRLPOOL WCG97US6HS00 "Arrived on site and found customer was experiencing orange flames on cooktop, flame color has now righted itself, took one picture. Customer has a picture of the orange flame and The flame is the correct size. Neighborhood is still being completed and color was likely due to impurities in the gas line. Explained to customer that this may happen again until neighborhood is completely finished. Job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 08/14/2019
OVEN WHIRLPOOL WOD51EC0HB00 "arrived on site to install part(s) for customer. Upon arrival, the customer advised that she had spoken to a rep from whirlpool regarding the control panel and WiFi and Whirlpool had sent a control panel to replace the old one. I removed and replaced the control panel and tested and the unit is operating as designed. Job completed."
Near Austin, TX 78758
Scott
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02
Near Austin, TX 78744
Leonardo
Job Details: 08/14/2019
DISHWASHER FRIGIDAIRE FFBD2406NW11B Arrived on site to test unit for unit not getting power. Test unit and found light switch turned off to unit. Turned light switch on test unit and unit test good job complete.
Near Georgetown, TX 78628
Cliff
Job Details: 08/14/2019
VENTHOOD WHIRLPOOL UXT4236ADS2 Arrived on site to diagnose a vent hood that is making abnormal noise. Tested unit and found all mounting screws for motor assembly loose causing abnormal vibration. Tightened all mounting screws and tested unit. Found all is functioning properly at this time.
Near Waco, TX 76708
Arthur B.
Job Details: 08/14/2019
RANGE WHIRLPOOL WFG320M0BW2 "Arrived onsite to install new control to gas range from my prior visit’s diagnosis. Removed an replaced control. Tested unit, found relay comes on but no has coming from valve. Found gas solenoid also faulty. Will need to order bake valve as well. OF to R/S. No gas leaks detected at time of service.; ordrng 1 WP98014893 (valve-gas BAKE)"
Near Pflugerville, TX 78660
Cliff
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM02 Arrived on site to diagnose a refrigerator that is not producing ice. Found fill tube for icemaker not in position causing unit to leak inside the freezer. Repositioned fill tube properly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Round Rock, TX 78681
Tyler B.
Job Details: 08/14/2019
MICROWAVE IKEA IBMS1455WS0 Arrived on site for control replacement and button. Replaced control and buttons and tested good.
Near Lakeway, TX 78734
Andy
Job Details: 08/14/2019
WASHER MAYTAG MHW6630HC0 "Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations seemed normal with no water leaks present. Customer called later after servicing and stated and same error code popped up. Did notice while installing part that connection for hot water valve seemed abnormal at control connection. Ordering harness, Valves and reordering control. Office to schedule .; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11133142 (HARNESS ) and 1 W11314680 (HARNESS ) and 1 W11316255 (VALVE ) and 1 W11316256 (VALVE ) and 1 W11322883 (CONTROL )"
Near New Braunfels, TX 78130
Robert
Job Details: 08/14/2019
MICROWAVE WHIRLPOOL WMH78019HZ0 "Arrived on job for microwave sparking when starting. During testing found that mag gasket was discolored and found that the capacitor and diode was arching causing the spark. Replaced the mag,capacitor,diode with new parts. Tested good. Complete."
Near Georgetown, TX 78628
Joel G.
Job Details: 08/14/2019
WASHER FRIGIDAIRE FAFW4011LW0 Arrived on site to diagnose washer not draining. Found drain pump faulty not draining but running.. Replaced part and verified operations. Secured drain and verified no leaks detected.
Near Georgetown, TX 78633
Joel G.
Job Details: 08/14/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose washer “gunk” coming out of panel and knob loose. Adjusted knob and “gunk” was just blue film sticking out. No error codes. No leaks detected. All works fine. Drain is secure.
Near Leander, TX 78641
Lou
Job Details: 08/14/2019
WASHER ELECTROLUX EFLS627UTT0 "arrived on site to inspect washer leaking from the door. Upon further inspection, I found water residue under the door on the front panel. I ran the rinse and spin mode and found that water is leaking from the bellow at the lower left side and the very bottom. I removed and replaced the bellow and retested and the unit operated as designed with no leaks. I advised the customer of my repairs. No water leaks observed at the end of service, job completed."
Near Austin, TX 78729
Tyler B.
Job Details: 08/14/2019
RANGE GE JBP24W0K1WW "Arrived on site for range bake and broil not working and display malfunctioning. Found unit to have failed control and burnt relay, unit will need control to repair.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/14/2019
DISHWASHER GE GDT655SSJ2SS Unit needs the main control That is located under the tub at the very front. Cannot locate on IPL.; ordrng 1 CNOTES and 1 PARTSRESEARCH
Near Jonestown, TX 78645
James
Job Details: 08/14/2019
FREEZER WHIRLPOOL EV188NYWS00 Arrived on site and tested operation. I found temperatures good in freezer and proper air flow. Freezer at 1 degree and all tests good. Instructed customer that the unit was in defrost and the sizzle was from water hitting the heater and the vapor was steam from the water turning to steam when it hit the heater. Unit tests good. Job complete
Near Austin, TX 78726
Jonathan
Job Details: 08/14/2019
WARMING DRAWER WHIRLPOOL KSGG700EBS1
Near Lakeway, TX 78734
Andy
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Arrived on site for refrigerator making noise. Tested and inspected unit and found failed diffuser. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/14/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose a range with a door that is out of position. Found left side hinge not fully inserted into receiver causing the door not to open and close properly. Reset hinge to proper position and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Joel G.
Job Details: 08/14/2019
DRYER MAYTAG MEDB835DW3 Arrived on site to diagnose dryer taking to long to dry clothes and having an air flow error. Found venting in the back crushed and vent inside wall plugged up vent inside wall was short enough and made out of steel pipe that I was able to clear it. I shortened the venting behind the dryer and informed customer to not push dryer back any further. Temp before doing this was reaching 265 degs and after 228 degs indicating good air flow now. Informed customer of regular venting cleaning.
Near Georgetown, TX 78626
Joel G.
Job Details: 08/14/2019
WASHER MAYTAG MVWB835DW0 Arrived on site to diagnose washer f6e2 indicating UI not communicating with main board. Replaced main board to try out but still had same issue. Unit will need the console replaced. No leaks detected.; ordrng 1 W10861510 (console)
Near Austin, TX 78729
Tyler B.
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for control replacement. Replaced control and tested good. No leaks on site
Near Austin, TX 78739
Leonardo
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDF520PADM5 Arrived on site to replace valve. Replaced valve test unit and unit test good no leaks present at this time.
Near Round Rock, TX 78665
Jonathan
Job Details: 08/14/2019
DRYER WHIRLPOOL MEDB835DW3 "Arrived on site for dryer not turning. Per diagnostics and tested operation. Found unit humming. Disassembled unit and found broken belt. Installed belt and assembled unit. Tested operation, found vent broken at elbow, repaired with aluminum tape and tested operations. All tested good.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/14/2019
DISHWASHER KITCHENAID KDFE104DSS3 Arrived on site for unit that will not dissolve soap pods. Found that the main wash motor has failed and is not circulating water. Replaced pump and tested. All operations are normal. All water connections are dry.
Near Austin, TX 78733
Leonardo
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present job complete unit washing correctly.
Near Round Rock, TX 78665
Jonathan
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to install previous diagnosed part. Performed diagnostics mode and monitored cycle. Removed failed UI and installed new. Tested operation, all tested good, no water leaks present."
Near Cedar Park, TX 78613
Lou
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site to inspect refrigerator not aligned. Upon further inspection, the customer advised that the unit had to be moved due to a water leak and when it was out back in place, it wasn’t leveled/squared. I leveled and squared the unit and adjusted the crisper drawers. Checked the unit out in diagnostics and all is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Brandon
Job Details: 08/14/2019
OVEN WHIRLPOOL WOD77ECOHS00 "Arrived on site for customer complaint of lower oven door being dented, I replaced door and nameplate, unit tested good.
Near Round Rock, TX 78664
Paul
Job Details: 08/14/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived onsite for the dryer not starting or operating. Ms stated the unit starts and then gets an F3E1 error. I verified the error in diagnostics. I cleared the code and tested the unit. The error came back after the unit ran for about a minute. I tested the outlet thermistor from the control and it showed open. I gained access to the thermistor and tested it on its terminals and found it reading 11.7 ohms and good. I found one of the connections extremely loose. I tightened the connection and retested from the control and it checked good at 11.8 ohms. I tested the dryer again and the unit is working as designed. Call complete.
Near Austin, TX 78750
Tyler B.
Job Details: 08/14/2019
DISHWASHER GE GDF570SSF4SS "Arrived onsite for pound unit, found pump screeching, replaced pump and tested good. No leaks on site"
Near Austin, TX 78759
Andy
Job Details: 08/14/2019
MICROWAVE WHIRLPOOL JMW2430WS02 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Kyle, TX 78640
Leonardo
Job Details: 08/09/2019
OVEN AMANA AGR5330BAS3 Arrived on site to test unit for light socket stuck. Removed light socket test unit and unit test good job complete.
Near Austin, TX 78729
Cliff
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Left on site to diagnose a refrigerator that is making abnormal noise. Found diffuser motor failing. Replaced diffuser and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Lago Vista, TX 78645
James
Job Details: 08/09/2019
ICE MACHINE KITCHENAID KUIC18NNTS1 Arrived on site and installed new valve. Tested operation and found unit working properly and no water leaks found after repair. Job complete
Near West, TX 76691
Arthur B.
Job Details: 08/09/2019
WASHER MAYTAG MVWB835DW4 "Arrived onsite for customer complaint of drain pump running when not on. When arrived, found water inside tub. Found water valve not closing. Removed and replaced water valve, drain water out of tub and ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Bastrop, TX 78602
Scott
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site for ice maker not making normal batches . Found IM getting hung up . ReplacedIM ran harvest all checked normal . No water leaks detected at timeof service. Job complete.
Near Waco, TX 76710
Arthur B.
Job Details: 08/09/2019
DRYER MAYTAG MEDX6STBW1 Arrived onsite for dealer complaint of dryer not starting. Removed back panel and found thermal fuse open. Removed and replaced thermal fuse. Reassembled and tested. Dryer not heats and tumbles as intended. No other issues found.
Near Austin, TX 78737
Luis
Job Details: 08/09/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived on site for no ice. Ran diagnostics found defective icemaker not running through a forced cycle. Installed a new icemaker ran through a cycle passed ran fill test passed u it working as designed.
Near Round Rock, TX 78665
Jonathan
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for refrigerator freezer not working. Performed diagnostics and tested light. Found light switch not opening. Inspected light switch and found frozen in closed position. Inspected gasket seal. Found unit sealing. Tested all other operations. All tested good, no water leaks present. Spoke with customer on user care guide."