Near Georgetown, TX 78628
Arthur B.
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Arrived onsite for customer complaint of french door refrigerator not cooling either sections. Found control panel not responsive. Removed and replaced rear control. Reassembled and powered unit. Unit came on and began cooling immediately. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 04/18/2019
REFRIGERATOR GE ZFSB23DXCSS Arrived on site to find unit running but showing no cooling at all. The compressor is running but it is generating no cool or heat at all. It appears the inverter is not allowing the compressor to run properly.ordrng 1 WR49X10283 (inverter kit)
Near VLG O THE HLS, TX 78738
Paul
Job Details: 04/18/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived onsite for the microwave with a damaged door. I found a dent on the top left face of the door. I replaced the outer door. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 04/18/2019
OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site for customer complaint of oven not powering on, found blown thermal fuse. I replaced fuse, unit tested good.
Near New Braunfels, TX 78130
Kevin
Job Details: 04/18/2019
OVEN WHIRLPOOL WOD51EC0HS01 arrived on site and found customer was experiencing user interface and responsive and showing that oven was warm for two days. Customer says oven wasn’t actually on just showing it was. Did not find any error codes in the diagnostic cycle. Spoke with tech line and they confirmed oven is operating properly at this time if this were to happen again control panel may need to be replaced.
Near Austin, TX 78738
Brandon
Job Details: 04/18/2019
OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site for customer complaint of oven not powering on, found blown thermal fuse. I replaced fuse, unit tested good.
Near Round Rock, TX 78681
Jonathan
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDFE104DSS2 "Arrived on site for dishwasher not heating. Performed diagnostics mode, error 7-1 heating circuit interrupted. Tested amp draw to heater, found no amps. Gained access to control and tested continuity and found within range. Tested control and found no voltage to element. Removed failed control and installed new. Performed diagnostics mode and tested amp draw, found within range. Tested at end of cycle. Spoke with customer on user care guide and soap. All tested good, no water leaks present.
Near Austin, TX 78727
Tyler B.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL GD25DFXFB01 "Arrive do. Site for unit leaking and not making ice, found valve not opening, and found housing leaking, replaced valve and housing and tested good with no leaks on site Valve -94.76Housing 74.36Labor 169.99"
Near Austin, TX 78751
Joseph C.
Job Details: 04/18/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for “gas leaking from unit” complaint. Inspected unit and found gas leaking from top burner gas manifold valves that had been bent, at some point in the past. Top had been yanked up, bending orifice tubing and some prior disassembly had been performed as some parts and screws were missing and replaced with wood screws.
Near Round Rock, TX 78664
Steve C.
Job Details: 04/18/2019
WASHER MAYTAG MVWB835DW3 Arrived on site for the unit will not turn on. Found 123 V going to the control board and the control panel will not turn on. Replace the control board and the control panel and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Driftwood, TX 78619
Brandon
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer of unit making loud noise, found faulty drain pump, I replaced drain pump unit tested good."
Near Belton, TX 76513
Arthur B.
Job Details: 04/18/2019
OVEN KITCHENAID KOCE507ESS07 "Arrived onsite for customer complaint of wall oven about -50F off temperature. When arrived, found customer has unit preheated to 350F. Found unit was @375F. Uninstalled unit and removed control,panel and sensor. Installed new replacements. Reassembled and tested unit. Unit maintained temperature with +/-15F. No other issues found."
Near Canyon Lake, TX 78133
Luis
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for loud noise and not freezing. Found freezer evaporator incased in ice. Ran diagnostics,unit will enter forced defrost. Diagnosed unit not entering into defrost cycle during normal operation. Defrosted evaporator replaced fan motor that includes thermistor,installed new main control powered unit on checked fan motor unit working correctly"
Near Kyle, TX 78640
Kevin
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW5000DW2 "arrived on site and inspected washer and found error codes for Motor fault, oversuds, attempted to remove basket and wash plate was very difficult. Basket would not unattach and is seized. Will need to bring back gear case, hub, wash plate, and motor. No water leaks from connections at time of service SR7724639742; ordrng 1 KBONLY and 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11239857 (BELT) and 1 W11283592 (MOTOR)"
Near Austin, TX 78726
Lou
Job Details: 04/18/2019
OVEN WHIRLPOOL WOS92EC0AS00 arrived on site to install previously diagnosed and ordered part. I removed and replaced the fuse.
Near Georgetown, TX 78633
Al
Job Details: 04/18/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived to inspect oven with temperature issues. Checked temperature with my temperature sensor. Temperatures were off by approximately 20 degrees. I calibrated and rechecked the temperature and unit now operates as designed.JOB COMPLETE
Near , TX 78641
James
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site and found door hitting on left side of tub. Adjusted leveling feet and unit now closes properly. Ran diagnostics and found unit working properly and all water connections dry at time of service. Job complete
Near Kyle, TX 78640
Kevin
Job Details: 04/18/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found timer harness is not attached properly. One connector has popped out of plastic. After correcting harness also found no airflow through dryer vent, removed vent hose and airflow has returned. Recommended to customer that vent be cleaned from the connector at the wall to where it exits the exterior of the home. No lint found in unit cabinet at time of service, job complete"
Near Bertram, TX 78605
Cliff
Job Details: 04/18/2019
WASHER LG WM2455HW arrived on site to diagnose a washing machine that will not drain. Found drain pump malfunctioning. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Buda, TX 78610
Leonardo
Job Details: 04/18/2019
OVEN WHIRLPOOL WFE770H0FZ0 Arrived on site to test unit for aqua lift not working water staying there. Test unit and bake element and broiler working as designed. Per owners manual “Much of the initial 2 cups (16 oz )of water will remain in the oven after the cycle is completed.” Showed customer and unit working as designed.
Near Austin, TX 78728
Andy
Job Details: 04/18/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and found front left burner would not spark or ignite. Ordering needed parts. Office to schedule as igniter is expart. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11162730 (SPARK MOD ) and 1 W11246789 (IGNITER ) and 1 W11256561 (SWITCH HARNESS ) and 1 WPW10183375 (CAP KIT) and 1 WPW10279615 (VALVE ) and 1 WPW10515455 (BURNER HEAD )
Near Kyle, TX 78640
Luis
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for water leaking. Tested ice dispenser found ice door in chute interfering with housing. Removed housing adjusted ice chute door reinstalled housing tested ice dispenser. Ice chute door closing correctly,checked seal good. Ran water dispenser no leaks unit working as designed."
Near Lakeway, TX 78734
Paul
Job Details: 04/18/2019
DRYER WHIRLPOOL MEDB400VQ0 Arrived onsite for the dryer that isn’t drying and no air flow. I found the pulley had come off the blower housing and the belt came off. Both parts were in good condition. I reinstalled the pulley with loctite and reinstalled the belt. I tested the unit and it is working as designed.
Near New Braunfels, TX 78130
Kevin
Job Details: 04/18/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site and found a little latch is not working, will need to bring back a new lid latch and have a second technician. Dryer needs to be removed in order to replace lid latch properly. No water leaks from connections at time of service; ordrng 1 W11176112 (LID LATCH ) and 1 W11305797 (CONTROL )"
Near Austin, TX 78730
Tyler B.
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for unit not cooling and frosted EVAP. Checked thermesters at control and tested in range, replaced control, cleared all ice from EVAP and tested good with no leaks on site"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/18/2019
MICROWAVE KITCHENAID KEMS378SSS05 Arrived on site to diagnose a microwave is not heating. Found mag and inverter shorted out. Replaced both parts and tested unit. Found all is working properly at this time.
Near Austin, TX 78749
Brandon
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for customer complaint of unit not cooling, found compressor and fan motors running and no frost pattern on evaporator. Ordering sealed system components. 1 TJ90SF8404 (ACCESS VALVE ) and 1 WPW10143759 (dryer) and 1 WPW10466675 (compressor) and 1 WPW10608485 (evaporator)"
Near Georgetown, TX 78628
Jonathan
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Arrived on site for refrigerator not cooling after seal system repair. Performed diagnostics mode and ran test 4 and found 3 way valve not changing position. Will need to replace 3 way valve.
Near Georgetown, TX 78626
Thomas L.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for unit not making ice and not freezing properly. found that the freezer temperature was up to 11° therefore the no ice and the soft ice cream as well. Empty freezer and found the unit was not properly defrosting it’s freezer evaporator coil’s. Defrosted coil’s and properly positioned defrost by metal. Customer will allow a proximally 24 hours for unit three normal operating temperatures. All water connections were dry.
Near Austin, TX 78759
Wesley
Job Details: 04/18/2019
FREEZER WHIRLPOOL WRT311FZDZ Arrived onsite and found unit with large gap in liner bottom of fridge causing frosting problems. Performed repair using silicone sealant. Gap is now closed and all is operating as designed.
Near Taylor, TX 76574
Jonathan
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site and no answer at door. Contacted customer and he stated that he would call me back. Wait 10 minutes and did receive call back. Attempted to call customer again and no answer. Contacted office (CW), no response from customer. Tag door at 10:45.; ordrng 1 SEENOTE (NO ANSWER)"
Near Georgetown, TX 78633
Jonathan
Job Details: 04/18/2019
DISHWASHER MAYTAG MDB4409PAS0 "Arrived on site for dishwasher continues to leak. Per diagnostics mode and found water dripping from float switch. Gained access to float and retainer and found broken at end of float. Will need to replace switch assembly.. Went to adjust drain line and soap bottle for soap dispenser under had broken off dispenser. ; ordrng 1 WP8268913 (FLOAT) and 1 WPW10175383 (SWITCH HOUSING )"
Near Austin, TX 78723
Steve C.
Job Details: 04/18/2019
REFRIGERATOR GE HTR17ABSERWW Arrived on site and no answer at the door. The office called the customer and the customer advised he will replace the unit itself and does not need any repairs.
Near New Braunfels, TX 78132
Robert
Job Details: 04/18/2019
COOKTOP WHIRLPOOL KICU569XBL Arrived on job for complaints of burners not working left side. Error code F36 not resetting after cooling needs module ; ordrng 1 CNOTE (2 HOURS )
Near Austin, TX 78759
Wesley
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Arrived on site and found unit had prior sealed system work done. Found massive oil leak from drier. And no cool symptom. Ordering compressor and Evap to repair. Office to reschedule.; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W11209866 (COMPRESSOR ) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator)
Near Temple, TX 76504
Arthur B.
Job Details: 04/17/2019
DRYER AMANA NED4655EW1 Arrived onsite for dealer complaint of dryer not heating. Tested unit and found dryer does heat as intended. All checks ok. No other issues found.
Near Waco, TX 76704
Arthur B.
Job Details: 04/17/2019
WASHER MAYTAG MVWX655DW0 "Arrived onsite for customer complaint of washer just humming and not completing cycles. Ran diagnostics and found error code F9E1 (Long Drain). Upon inspection, found drain tubing in house sealed up. Removed setup to allow air flow to drain. Found drain will back water up and over flow. Advised to have house plumbing checked for clogging. All water connections were dry at time of time."
Near Salado, TX 76571
Steve C.
Job Details: 04/17/2019
WASHER MAYTAG MVWB865GW Arrived on site for the unit is making noise. Customer advise that when the unit is spinning it makes a clanking noise. Removed the agitator and found pins stuck on the inner tub. Removed the pins and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78726
Paul
Job Details: 04/17/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived onsite for the refrigerator with doors that are misaligned. With the leveling feet down the doors are even at the top. Unless the floor is uneven at the customers home there is no reason the doors should be uneven. Call complete. Authorization Number MJTH500PPL1.
Near Austin, TX 78701
Wesley
Job Details: 04/17/2019
WASHER WHIRLPOOL WFW72HEDW0 Arrived on site and found unit with complaint of not draining. Reset unit and found no errors and all operating as designed. Ad used management.
Near Lakeway, TX 78734
Brandon
Job Details: 04/17/2019
DRYER WHIRLPOOL WED8500DC3 "Arrived on site for customer complaint of unit having burning rubber smell. I replaced repair kit, unit tested good."
Near Austin, TX 78738
Brandon
Job Details: 04/17/2019
DRYER WHIRLPOOL MGDB835DC4 "Arrived on site to replace lp conversion kit, after I replaced, unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/17/2019
WASHER GE GUD24ESSMWW "Arrived on site to replace lid lock, after replacing, unit tested good."
Near Bastrop, TX 78602
Scott
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived on site for dishwasher not draining . Found tub full of water . Forced drain cycle , motor would hum but not drain . Removed drain motor and found a shard of glass had stuck and worn blades down. Replaced drain motor ,ran diagnostics cycle and all checked normal . No water leaks detected at time of service ."
Near Bastrop, TX 78602
Scott
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for clothes wet after wash . Ran diagnostics got 7-1 , 7-6 , 7-7 codes .replaced motor ran calibration and test cycle . All checked normal . Also manually ran agitate and spin cycles as well as fill and drain cycles . All checked normal . No water leaks detected at time of service . Job complete ."
Near Seguin, TX 78155
Kevin
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL MFT2776DEM02 "Arrived on site and inspected refrigerator and found ice build up on fresh food evaporator. Spoke with tech line and they said that since thermistor harness was already replaced they recommended replacing Seal around evap cover itself, no water leaks from connections at time of service. Refrigerator was put into review status if parts still need to be ordered office will be contacted. mjuyp00fl1"
Near Austin, TX 78757
Cliff
Job Details: 04/17/2019
OVEN AMANA AGR5330BAS3 Arrived on site to replace oven sensor and lightbulb for range. Replaced both parts and found main control board also shorted out. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78759
Cliff
Job Details: 04/17/2019
OVEN WHIRLPOOL mer6770aaw Arrived on site to diagnose an oven that is throwing error codes and not operating. Tested unit and found control that was just replaced the shorted out. Replaced control under warranty from Appliance Express tested unit and found all is functioning properly at this time.
Near Spicewood, TX 78669
Paul
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW8500DC2 Arrived onsite for the washer that was displaying an F6E2 error and it was unplugged to power cycle it and after powering it back up its completely dead. I checked the harness from the main control to the console and it was good. I had 5VDC from the control at the console and the console was not responding. I replaced the console and tested the unit. The unit is working as designed. Call complete.
Near Temple, TX 76502
Al
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived to inspect refrigerator not cooling. Unplugged and plugged it back in and heard the evaporator motor come on. Heard the compressor come on and turn off after 5 seconds. Removed and replaced the start device. Plugged in the unit and compressor came on and stayed on. Reassembled the unit and unit began cooling. All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78704
Wesley
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL TS22AFXK005 Arrived on site and installed icemaker as diagnosed.
Near Austin, TX 78703
Luis
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for moisture in fresh food. Found moisture between adapter and icemaker housing. Called tech support tech support advised condensation is due to environmental condition but did recommend added perpagum to gap. Installed sealer to gap
Near Round Rock, TX 78665
Thomas L.
Job Details: 04/17/2019
DRYER WHIRLPOOL WED8000DW3 Arrived on site for noisy operation. Found idler pulley binding and causing abnormal noise. Replaced and cleaned inside dryer. Dryer is clean. Customer needs to inspect home venting.
Near Waco, TX 76704
Arthur B.
Job Details: 04/17/2019
DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer cord not connecting to terminal block. Found screw on terminal block broke. Removed and replaced terminal block. Reassembled and tested. Dryer now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Elgin, TX 78621
Andy
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found unit detecting ice bucket fill. Called tech line and spoke with Joel (SR # 7724636605) Was instructed to check ice sensor arm. Checked and found ice buildup blocking arm. Was instructed to remove ice buildup and test again. Did as instructed and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78665
Cliff
Job Details: 04/17/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found motor out of position causing blower wheel to rub on housing. Reset motor to proper position and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78717
Lou
Job Details: 04/17/2019
DRYER MAYTAG MEDB835DW4 "arrived on site to inspect dryer door catch. Upon further inspection, I found that the door strike was broken and stuck in the catch. I removed the broken strike piece from the catch and replaced the strike with a part from my service van W11163826. Tested the unit and found that the drum did not rotate. Lifted the top panel and found that the belt is not fully attached on the tension pulley. Reattached the belts and tested again and the unit operated as designed. No lint observed during service, job completed."
Near Austin, TX 78749
Robert
Job Details: 04/17/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of not heating. Found temperature low from bad thermostat. Replaced thermostat and test. Temperature now good but vent not working properly will need to have it cleaned.
Near Waco, TX 76708
Arthur B.
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived onsite for customer complaint of 5 door refrigerator not cooling both section. When arrived, found all light illuminated but not compressor. Powered cycled unit. Compressor and fan came on as intended. Unit began cooling immediately. No other issues found. All water connections were dry at time of service."
Near Round Rock, TX 78681
Jonathan
Job Details: 04/17/2019
OVEN WHIRLPOOL WOD93EC0AS05 Arrived on site for oven not heating up to temperature. Performed temperature test on top oven at 350°. found average temperature at 351°. Performed temperature test on bottom oven at 350°. Found average temperature at 352°. All tested good.
Near Seguin, TX 78155
Kevin
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL MDB4949SHZ0 Arrived on site and inspected dishwasher and found drain pump is disconnected. Replaced drain pump and after reassembling dishwasher is now operating properly. No water leaks from connections at time of service MS see sticky note
Near New Braunfels, TX 78130
Kevin
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03 "arrived on site and inspected refrigerator and found there is no voltage being sent to water valves. Ran test 57 and a test 45 icemaker will cycle but will not fill with water. Water dispenser will not give any water either. Spoke with tech client, they recommended checking for power at P3 on the control board. There is no voltage being sent to the valves, they recommended replacing user interface and high-voltage control at the same time. After replacing water will now dispense and test 45 fills icemaker. No water leaks from connections at time of service SR7724631441"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/17/2019
WASHER ADMIRAL ATW4675YQ1 "Arrived on site for washer making loud noises durning spin and tub uneven. Inspected unit and found back left suspension not in place. Corrected suspension and inspected. Performed diagnostics mode. Tested unit for error codes, none found. Ran automatic spin and installed gearcase, no issues found with gearcase. Ran automatic test cycle. Ran unit in normal operation on high spin. Spoke with customer and found failure happen when trying to wash a rug. All tested good, no water leaks present."
Near Copperas Cove, TX 76522
Al
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW8500DC5 Arrived to inspect F9E2 Error.Confirmed the complaint and removed and replaced the drain pump. Reassembled and tested the unit unit tested as designed All water lines were dry at the time of service.JOB COMPLETE.
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/17/2019
DRYER GE DCVH680EJ1WW Arrived on site for loose heat deflector. Reinstall loose deflector.venting is clean. Customer recently cleaned house venting.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/17/2019
OVEN WHIRLPOOL WOS51ECOAS03 "Arrived on site for customer complaint of unit needing calibration after house inspection. I found unit was off by 25 degrees, I calibrated unit, tested good. Collected payment on cc"
Near Canyon Lake, TX 78132
Kevin
Job Details: 04/17/2019
VENTHOOD UNKNOWN UXT4230ADS2 Arrived on site and inspected vent hood and found motor mount was not tightened and it has dropped down and is making contact with screen filter not allowing blades to turn. Replaced motor fan and switch and Tightened mounting bolts and fan now has enough clearance and is spinning properly. Job complete
Near New Braunfels, TX 78130
Kevin
Job Details: 04/17/2019
ICE MACHINE KITCHENAID KUID508HPS00 "Arrived on site and found lower panel is not secured properly, reattached panel properly and it is now correct. No water leaks from connections at time of service, job complete"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/17/2019
DRYER WHIRLPOOL MEDE400XR0 "Arrived on site for dryer added time on sensor dry. Performed temperature test, found no air flow. Inspected vent on outside of home and found clogged with lint (see SD-QuickPic ). Spoke with customer on air flow and getting vent cleaned. All else checks good."
Near Pflugerville, TX 78660
Andy
Job Details: 04/17/2019
DRYER MAYTAG MEDC215EW1 Arrived on site for dryer with burning smell. Tested and inspected unit and found lent buildup in unit. Checked heating element and element is good. Unit cycles properly. Found vent duct from unit to wall clogged and partly crushed and well as vent in wall clogged. Also found rollers not rolling smoothly. Cleaned lent. Removed and replaced repair kit. Left vent and plug disconnected and advised customer not to use unit until vent is replaced and house vent is properly cleaned. No other repairs are needed at this time.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/17/2019
DRYER WHIRLPOOL WED5000DW "Arrived on site for dryer having long dry times and dryer tearing clothes. Inspected unit and found vent crushed (see SD-QUICKPIC). Removed vent and performed temperature test, found temperature within range. Disassembled unit and t and installed drum. Found nothing abnormal to cause tears in clothes. Spoke with customer on air flow. All tested good."
Near Round Rock, TX 78681
Thomas L.
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site for no operation. Tested unit and found it was in operable. Checked farther to find there was no power to the product. Turn the power switch to the on position and the unit now operates with no water leaks.
Near Austin, TX 78702
Wesley
Job Details: 04/17/2019
WASHER AMANA NTW4516FW2 Arrived onnsite and found valve leaking while washer in standby. Ordering inlet valve to repair. ; ordrng 1 W11210463 (VALVE)
Near Round Rock, TX 78665
Andy
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site for dishwasher door not closing correctly. Tested and inspected unit and found bent strike. Removed strike and made adjustments. Reinstalled and tested unit. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78717
Lou
Job Details: 04/17/2019
DRYER WHIRLPOOL WED7300DW1 "arrived on site to inspect dryer with no functions. Upon further inspection, I found that the unit had power, but when pressing the start button, the unit would not come on. I checked ohms to the fuse, cutoffs and element and found that the fuse was open. I remodeled and replaced the fuse and tested the unit and it operated as designed. No lint observed during service, job completed."
Near Waco, TX 76705
Arthur B.
Job Details: 04/17/2019
WASHER MAYTAG MHW5630HW0 Arrived onsite to install new UI console to front load washer from prior visit’s diagnosis. Removed an replaced console. Reassembled and tested. All function/features work as intended. All water connections were dry at time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for the unit is not working properly. Customer advised that the user interface will not turn on and unable to dispense water or ice. Remove the bottom plate and touch the wire harness under the freezer door and the user interface came on. Found the unit will need a new freezer door Due to the harness wires are broken. Advise customer it will take 4 to 6 weeks to get the freezer door. Office will need to reschedule a customer.; ordrng 1 LW10755706 (dor-fip SS)
Near Marble Falls, TX 78654
James
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and tested operation. I found very little water coming through dispenser and very small ice cubes. Removed filter and found water flowing properly. Instructed customer that their filter may be bad and that the filter head may be as well. Customer has whole home filter and doesn’t see needing the additional filter if it’s causing the issue. Instructed customer that the UI would constantly display replace filter indicator with filter removed but that the unit would function as normal. Job complete.
Near Austin, TX 78731
Luis
Job Details: 04/17/2019
ICE MACHINE KITCHENAID KUIC18PNXS3 Arrived on site for no ice. Unit not powering on removed power cord from drain pump ran power to unit unit powered on diagnosed faulty drain pump.
Near Austin, TX 78745
Robert
Job Details: 04/17/2019
REFRIGERATOR FRIGIDAIRE GLRT216TAW0 Arrived on job for complaints of leaks. Found the drain for defrost blockage. No additional leaks detected.
Near Pflugerville, TX 78660
Andy
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for refrigerator making loud noise. Tested and inspected unit and found copper tubing rattling. Made minor adjustments. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78738
Brandon
Job Details: 04/17/2019
WASHER WHIRLPOOL MVWB835DC4 "Arrived on site for customer complaint of unit making noise and shaking during spin, found faulty gearcase, I replaced gearcase unit tested good."
Near Austin, TX 78735
Robert
Job Details: 04/17/2019
COOKTOP GE JGP989BC1BB Arrived on job for complaints of right front burner error. Found the burner head warping causing flame to burn unclean. Part NLA.
Near Austin, TX 78748
Robert
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL MDB6769PAS3 Arrived on job for complaints of not drying and key pad not responding. Found console some buttons not working and heater open.
Near Kyle, TX 78640
Kevin
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 "Arrived on site and replaced thermostat recommended by LM on previous visit, after replacement refrigerator is now running. Request of the customer continue to monitor it for correct operation. No water leaks from connections at time of service, job complete."
Near Killeen, TX 76542
Al
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived to install previously ordered UI. Removed and replaced the UI. Tightened the right door to customers satisfaction.ALL water lines were dry at the time of service.JOB COMPLETE
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for no cool condition. Found freezer at -1 degrees and fresh food section at 36 degrees. Found ice in ice bin. All operations were normal at this time. All water connections were dry.
Near Austin, TX 78751
Wesley
Job Details: 04/17/2019
OVEN JENN-AIR JJW9830DDP Arrived on site and Found control glitch failure. Ovens still functional. Customer will call back when ready to be without oven function for 10 days. Ch
Near Austin, TX 78729
Cliff
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found freezer temperature set to warmest setting which was causing unit to flood RC with cold air. Adjusted temperature settings and advise customer on air baffle operations. No further repairs are needed and all is working properly at this time.
Near Austin, TX 78731
Cliff
Job Details: 04/17/2019
OVEN KITCHENAID KEBS107DSS8 Arrived on site to replace door glass for oven. Replaced glass and found all is working properly
Near Austin, TX 78728
Andy
Job Details: 04/17/2019
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78757
Cliff
Job Details: 04/17/2019
BUILT IN COFFEE JENN-AIR JBC7624BS00 Arrived on site to diagnose a coffee machine that is not producing coffee. Tested unit and found air in pump line causing pump not operate. Flushed lions and reset pump assembly. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78730
Paul
Job Details: 04/17/2019
ICE MACHINE MAYTAG MIM1555ZRS0 Arrived onsite for the ice machine with a no ice condition. I found the filter not completely locked in causing the reservoir not to fill with water. I screwed the filter in correctly and tested the unit. The unit is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator ice maker leaking water and freezer freezing up. Upon further inspection, I found where water is leaking from the ice dispenser door. When I tested the door, I found that the door is not closing securely and allowing warm air up into the ice bin causing the ice to melt. I found that the ice door is broken and will need to be replaced. I adjusted it to close properly until I can return with a new part. Also found that the ice bin door gasket is badly crimped. Also found a large amount of ice built up in the FC section on the top and right side of the cabinet and all on the drawers. When I removed the crisper drawer bins, I found a huge gap in the top of the FC door gasket. I adjusted the brackets and using my heat gun I reshaped the gasket for a temporary fix. I am ordering an FC door, FC door gasket, ice bin door and ice dispenser door assembly, along with a CNOTE-AUTHO. Office to schedule return service. I a
Near Lago Vista, TX 78645
James
Job Details: 04/17/2019
REFRIGERATOR JENN-AIR JFC2290VEM6 Arrived on site and tested operation. I found very little water from dispenser and ice maker not filling. I found the filter not seated causing water not to flow properly. Corrected filter and tested operation. Unit working properly. Job complete
Near Bastrop, TX 78602
Scott
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW8500DC1 Arrived on site for unit not agitating . Found a bunch of change in between wash plate and basket . Removed change and replaced wash plate found inner teeth starting to wear down . Ran calibration and test wash . All checked normal no water leaks detected at time of service . Job complete.
Near Austin, TX 78731
Luis
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for no ice. Ran diagnostics icemaker not running through a forced cycle checked wires at door good. Replaced icemaker ran new icemaker through a cycle icemaker completed harvest test ran fill test passed. U it working as designed
Near Austin, TX 78745
Robert
Job Details: 04/17/2019
WASHER ROPER RTW4516FW2 Arrived on job for complaints of movement. Found basket out of round causing washer to shake. Calibration had no effect on shaking. Customer needs AM appointment.; ordrng 1 W10554251 (spin basket)
Near Georgetown, TX 78633
Steve C.
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site for the unit will not turn on. Tested the unit and found the display on the unit will not turn on. Found a light switch that controls the on and off for the unit. Turn the switch on and the unit is working properly. All water connections were dry at time of service.
Near Leander, TX 78641
James
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDT710PAYM0 "Arrived on site and tested operation. I found several functions of ui not responding. Inspected ui and found vent has been leaking causing moisture to get into ui housing. I also found the dispenser lid broken and latch missing. Unit will need new vent, vent seal, dispenser and ui to repair tax. Collected diagnosis. Job complete"