We serviced a
WHIRLPOOL DRYER
Model MED5630HC1
Near San Marcos, Texas 78666
Kevin
Job Details:
12/15/2022
"Arrived on site and found dryer is not heating and airflow is showing restricted. after replacing dryer is heating properly. Recommended to homeowner that vent be cleaned/cleared by a service. Job complete
We serviced a
GE COOKTOP
Model JP3536DJ1BB
Near Austin, Texas 78750
Vincent
Job Details:
12/15/2022
"Arrived on site for cooktop, inspected unit and work area. Gained access to infinite switch and wiring plug was damaged, repaired it with truck stock supplies. Unit is now operating as designed.
We serviced a
GE WASHER
Model WCSR2090DAWW
Near Austin, Texas 78730
Vincent
Job Details:
12/15/2022
"Arrived on site for washer, inspected unit and work area. Customer complaint was unit not ringing out the clothes. Tested unit and found the transmission leaking water
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Austin, Texas 78731
Vincent
Job Details:
12/15/2022
"Arrived on site for refrigerator, inspected unit and work area. Customer complaint was that the water dispenser pad not working correctly. Tested unit and it was operating at the time. Per customer request, they wanted me to replace the water dispenser pad. Replaced pad ands tested, unit is operating as designed. No leaks where observed during service. Job completed.used 1 WPW10346924 (PAD) from stock"
We serviced a
GE REFRIGERATOR
Model PFE28RSHGSS
Near Cedar Park, Texas 78613
Kimo
Job Details:
12/15/2022
Arrived on site for a refrigerator that is freezing in the deli drawer. Upon inspection I found that the drain tube was clogged causing the Evap to freeze because the melt water stays in the drain pan and freezes. Upon further inspection I found that evap fan was not operating causing the cold air not to circulate which is why the rc would not get below 50*. I cleared the drain tube and I installed new fan and found that the new fan ran. Before leaving I checked the heating element with my meter and found that it was good. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, Texas 78757
Wesley
Job Details:
12/15/2022
Arrived onsite for icemaker lost position failure and no ice production. Instpected door harness at hinge. No broken wires. Completed icemaker replacement.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Austin, Texas 78744
Scott
Job Details:
12/15/2022
Arrived on site for washer flashing 8-1 error code . Ran diagnostics. In test one valve would activate but no water . Found cold valve shut off . Turned valve on and found it dripping from handle . Re ran tests all checked normal. Advised customer to look at shut off valve . No water leaks detected with washer at time of service . Left valves shut off as precaution .
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Austin, Texas 78729
Kimo
Job Details:
12/15/2022
"Arrived on site for a washer that is making a Squeaking noise when in Agitate. And spin. Upon further inspection I found that stator, rotor all good and the clutch as well I ran the washer in quick wash and found that the gearcase was the source of the noise.
We serviced a
GE MICROWAVE
Model PEB7226SF1SS
Near Leander, Texas 78641
Kimo
Job Details:
12/15/2022
"Arrived on site for a microwave that is not heating. Up inspection I found that the mag had failed. I installed new last and tested unit and found unit operating as designed.Job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDB9200CWP1
Near Austin, Texas 78734
Matthew
Job Details:
12/15/2022
Arrived onsite for dishwasher still leaking after last visit. Upon arrival inspected unit. Found puddle underneath unit. Tested unit and unit was leaking from motor assembly.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Belton, Texas 76513
Jonathan M
Job Details:
12/15/2022
"Arrived on site for a washing machine that is flashing error codes and will not complete cycles intermittently. Inspected unit and work area. The customer advised that the unit has progressively gotten worse over the last two years but theyve been limping at a long sense. Ran it through diagnostics and found an F6 E3 (communication issue ACU to UI), F3 E1 (water level system fault), F8 E1 (long/no fill detected during fill), and F9 E1 (long drain) error codes. Remove the back cover and checked the pressure hose and pressure down. Blew through the pressure hose with my finger at the end of it to check for any leaks. Found the pressure hose holding pressure and the pressure dome not clogged with any debris. Found no water leaks on the bottom side of the tub indicating the pressure holding up to the pressure switch. Advise the customer we would need to replace the control and pressure switch for repair.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEM01
Near Austin, Texas 78734
Matthew
Job Details:
12/15/2022
Arrived onsite for refrigerator not dispensing water or making ice. Upon arrival inspected unit. Tested unit and could hear valve energize but no water. Pulled unit and found supply line was kinked. Tested again and dispenser is functioning. Found ice maker fill tube frozen. Thawed line and tested. Ice maker is calling for water and cycling properly.
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Salado, Texas 76571
Tyler
Job Details:
12/15/2022
Arrived on site for dryer not heating. Upon arrival confirmed issue and customer stated that had been back out and resolved the breaker tripping issue. I then disassembled the unit after finding no error codes and found that cause of heating failure was igniter cracking in half. I replaced igniter than reassembled and tested unit and found dryer fully functioning as designed with no failures. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS00
Near Austin, Texas 78738
Matthew
Job Details:
12/15/2022
"Arrived onsite for unit freeing up in the ice chute, clumping ice and broken ice bin. Upon arrival inspected unit. Found ice bucket broken and needed replacement. Ice bin was stuck to freezer door due to frost buildup around ice plate to bin surface. Found ice door closing properly but noticed gaps internal to chute, leading to air migration and causing the frost. Used silicone to fill gaps to further air leakage. Replaced bin after silicon cures. Customer will monitor. Qu customer for ice bin and gap filling.
We serviced a
KENMORE DRYER
Model 110.6163261
Near Austin, Texas 78738
Matthew
Job Details:
12/15/2022
"Arrived onsite for dryer turning off prematurely in sensor dry functions. Customer stated all sensor cycles stop prematurely leaving closes still wet. Tested unit and found stored error code F4E5, F4E3 pertaining to poor air flow. Customer stated he recently had ventilation cleaned. Cleared codes and tested. Again error 4/3 surfaced. Found lint trap full of lent and also the external duct kinked. Cleared trap and adjusted unit out just slightly. Tested again and had no codes. Unit is large capacity and just fits in the laundry space provided. This is leading to kinked duct. If moved out more that 1-2 inches it will interfere with laundry door opening. Customer will monitor. No codes for failed sensor present.
We serviced a
JENN-AIR COOKTOP
Model JED8430BDB
Near Temple, Texas 76502
Jonathan M
Job Details:
12/15/2022
"Arrived on site for a cooktop that is tripping the breaker as soon as the customer flipped the breaker. Inspected unit and work area. Did confirm the customers complaint and found the unit banging as soon as the electrical is turned on. Disassemble to unit and found the left front light box Had burned up and grounded causing the issue. I attempted to look up the parts and found that the light boxes were wired in a series circuit so we were unable to splice the wiring and the light box discontinued. The customer attempted to find an aftermarket light box so we can still repair but was unsuccessful as well.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Spicewood, Texas 78669
Matthew
Job Details:
12/15/2022
Arrived onsite for dishwasher not operating. Upon arrival inspected unit. While inspecting unit and slightly moving found unit powered on. Inspected further and found Loose connection at junction box. Secured connector and tested. Unit is now functioning properly. Noticed Unit not secured properly during installation. Unit does not have mounting kit to cabinet. Recommended customer have installer mount unit correctly to further issues. Job complete
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW3
Near Georgetown, Texas 78633
Lou
Job Details:
12/15/2022
"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and immediately after it turned on, it began to make a loud screeching noise. I disassembled the unit and found a large amount of lint inside the unit (before photo). A.so found the back rear rollers seized to the axles due to the debris, as was the tension pulley. Found the belt was beginning to wear and fray. I removed all rollers and the tension pulley and cleaned the axles and replaced the mentioned parts. Cleaned the lint from the unit (after photo) and reassembled the unit and retested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Canyon Lake, Texas 78130
Andrew
Job Details:
12/15/2022
Arrived on site to test unit for no power. Found breaker was tripped. Reset breaker and when unit plugged in it instantly trips breaker. Continuity through harness is good and no signs of damaged wiring or in proper grounding. Advised customer needed to replace faulty gfci breaker. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near San Marcos, Texas 78666
Luis
Job Details:
12/15/2022
"Arrived on site for no cool in fresh food section. Evaporator incased in ice,defrosted evaporator per service pointer replaced drain pan,secured evaporator to liner walls using clamps and zip ties,secured thermistor to correct t location,secured evaporator cover with 4 screws.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near New Braunfels, Texas 78130
Luis
Job Details:
12/15/2022
"Arrived on site for cooling complaint. Customer explained issue they had with unit,customer powered unit off and reconnected power unit started working correctly and making ice,checked temperature in freezer reading 2? possibly control issues customer will call into office if they want to proceed with control replacement.
We serviced a
WHIRLPOOL OVEN
Model RBD305PDB6
Near Georgetown, Texas 78633
Lou
Job Details:
12/15/2022
"Arrived on site to inspect wall oven with no functions and the upper oven door locked. Once I was able to get the door opened, I pulled the unit out and tested the fuse and found it bad. Removed and replaced the fuse and tested and unit failed to heat. I removed and replaced the thermostat and retested and unit is operating as designed. I did find that the clock will not set and the control panel is discontinued. I advised the customer that the clock does not operate but the ovens are operating properly. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS0
Near Georgetown, Texas 78633
Lou
Job Details:
12/15/2022
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I removed the toeplate and found dry water stains on the floor under the unit just below the diverter housing. I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. Once the water dispensed and the motor turned on, the water began to leak from the diverter housing (photo). When I went to cancel the testing, the cancel key failed. I found a liquid substance in the display of the control. I advanced through testing until the drain pump came on. Once done during the water, I advanced the rest of testing. I advised the customer to not use the unit as it will continue to leak. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4900XW2
Near Georgetown, Texas 78633
Lou
Job Details:
12/15/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the control failure, I removed and replaced the control and tested and unit is operating as designed on all selections. No lint observed during service, job completed."
We serviced a
LG WASHER
Model WT7100CW
Near Georgetown, Texas 78628
Lou
Job Details:
12/15/2022
"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested the unit. The unit proceeded through each step and is operating as designed. I retested one more time to demonstrate for the customer and again it operated as designed. Customer provided a video of the noise they were hearing and I could not duplicate the noise. I tilted the unit back and inspected the gearcase and other components and all are good. I recommended the customer monitor the unit and if the noise comes back to get a longer video and direct the video at the basket No water leaks observed during service, job completed."
We serviced a
KENMORE DISHWASHER
Model 665.12762K313
Near Georgetown, Texas 78628
Lou
Job Details:
12/15/2022
"Arrived on site to inspect dishwasher not operating properly. Upon further inspection, I found the child lock indicator on and the unit control panel would not respond to me pressing any buttons. I held the top shelf only button down for 3 seconds and turned the child lock off. I demonstrated for the customer as well. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Burnet, Texas 78611
Maurice R
Job Details:
12/15/2022
Arrived onsite for washer making a noise. On inspection found oil all over the bottom of the unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Burnet, Texas 78611
Maurice R
Job Details:
12/15/2022
Arrived onsite for ice maker and water not working. On inspection found the supply line to the water inlet valve was kinked. Customer had a new line installed and tested the line. Unit is operating as designed. No water leaks detected during service.
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Burnet, Texas 78611
Maurice R
Job Details:
12/15/2022
Arrived onsite for washer with LF error. With speak with the customer she said that she was issue with her water filter and sediment. I pulled the hose off the back of the unit and found them full of sand. Clean them out and reinstalled them and test unit. The error went away and the unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Round Rock, Texas 78681
Gerry C
Job Details:
12/15/2022
"Arrived to inspect code. I entered service test mode and found F3E1, F9E1, F5E2 and F8E3 appeared and the unit went into flood stage and ran the drain pump for an extended period. Test mode cycle revealed no excessive detergent and passed. I performed a physical test of the water level sensor harness and found it showed perfect continuity through movement and stress tests. I replaced the water level sensor and tested the unit. Operational test good, no leaks observed during service.
We serviced a
KENMORE REFRIGERATOR
Model 795.7204311
Near Austin, Texas 78702
Wesley
Job Details:
12/15/2022
"Arrived onsite and tested unit for no water supply and found water is now working but icemaker had been turned off. Turned ice maker back on and it cycled. Discussed with customer. Decided to wait and see due to restored water function. In event of repeat failure, send icemaker and valve.
We serviced a
WHIRLPOOL WASHER
Model WFW9400SU01
Near Georgetown, Texas 78626
Gerry C
Job Details:
12/15/2022
"Upon arrival the unit was flashing F28. I found the strainer completely full of debris and after removing, was able to drain the unit via jump cord. I inspected the MCU for any visible damage and finding none, reassembled it and tested. The unit had F28 and F21 stored and then entered the service mode test. The unit filled and tumbled, noting an excessive amount of sudsing, likely due to over-detergenting. I allowed the unit to run through three additional service mode tests and all passed. No leaks observed during service.
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Copperas Cove, Texas 76522
Tyler
Job Details:
12/15/2022
Arrived on site for refrigerator building up ice around fc door and shelves and making a noise. Upon arrival confirmed issue. Found cause of failure was u it not being lvl and leading to mullion divider between rc doors wasnt seated in position due to issue. Showed customer how to lvl fridge and doors sealing as designed. Call complete
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2434PF0A
Near Copperas Cove, Texas 76522
Tyler
Job Details:
12/15/2022
Arrived on site for dishwasher or draining. Upon arrival confirmed issue and found no errors but found drain motor failing during tests. i installed and tested new drain motor. Found unit working as designed with no leaks. Call complete
We serviced a
KENMORE WASHER
Model 796.4117221
Near Taylor, Texas 76574
David Z
Job Details:
12/15/2022
"Arrived on site to diagnose washer that is dripping water when not I'm use. Checked valves by removing hoses on them. Found the center cold valve is the one dripping, causing the failure. Replaced valve and tested. Verified all working as designed with no visible water leaks. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Austin, Texas 78736
David S
Job Details:
12/15/2022
Arrived on site for top load washing machine not draining. I inspected the unit and found it full of water. I removed the water from the basket and gained access to the drain pump. I found the impeller shaft is broken not allowing the impeller to move. I installed the new drain pump and tested the unit. It is now working as designed.
We serviced a
KENMORE WASHER
Model 110.2513241
Near Austin, Texas 78748
David S
Job Details:
12/15/2022
"Arrived on site for washing machine slowly leaking water into the tub. I inspected the unit and work area. I gained access to the inlet valve and tested for voltage. I found no voltage leaking to the inlet valve. I installed a new inlet valve, reassembled the unit and tested it. It is now working as designed with no water leaks at this time Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, Texas 78759
David S
Job Details:
12/15/2022
"Arrived on site for fridge not cooling. I inspected the unit and work area. I found the pantry UI not responding. I opened the pantry UI and found it corroded and the wiring damaged. I gained access to the hv control and tested the temperature sensors. I found the fresh food section evaporator sensor is not reading properly. The pantry UI is one of 3 controls that determine defrost in the unit and with it being out and the fresh food sensor being out the unit cannot go through defrost. In order to fix the unit the door, pantry UI and rc evaporator thermistor need to be replaced.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, Texas 78739
Scott
Job Details:
12/15/2022
"Arrived on site for washer making squealing noise . Found oil leaking and covering belt guard . No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Spicewood, Texas 78669
Kevin
Job Details:
12/14/2022
"Arrived on site and found water is cycling but there is no cooling, found condenser fan is running and compressor is warm but not running. Replaced start device and this had no effect, sealed system repair will be needed.; ordrng 1 WPW10218037 (Evaporator) and 1 WP2313624 (Condenser) and 1 WP759113 (Gas valve) and 1 WPW10605286 (Compressor) and 1 WPW10200037 (Drier) and 1 Sf8404 (Stub)"
We serviced a
JENN-AIR RANGE
Model JDRP536HL01
Near Canyon Lake, Texas 78133
Andrew
Job Details:
12/14/2022
Arrived on site to test unit for broken adjuster wheel. Found shaft was broken off where e-clip locks shaft into place. Needing shaft and clip. Office to reschedule. ; ordrng 1 W10115793 (Short shaft) and 1 489504 (E-ring)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Leander, Texas 78641
Maurice R
Job Details:
12/14/2022
Arrived onsite for previously diagnosed parts. On inspection found that I needed the inner gasket and I had the outer gasket on the truck. Ordering the inner gasket; ordrng 1 W11177741 (Inner gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Kyle, Texas 78640
Kevin
Job Details:
12/14/2022
"Arrived on site and found ice in upper bin is shiny but production is good, test 56 shows E2 but test 57 cycled properly and dispensed ice in tray. Test 45 passes also, test 36 fan is running. freezer temperature is 4 degrees. Will bring back pantry door, ice door, ice box fan and icemaker; ordrng 1 W10815676 (Pantry door) and 1 WPW10549589 (Ice door) and 1 W10846539 (Ice box fan)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, Texas 78745
Scott
Job Details:
12/14/2022
"Arrived on site for washer starting but never going into wash cycle . Found belt guard had come off again and broke with on cap harness . Ordering cap , harness , belt guard ,belt , cam and suspension . No water leaks detected at time of service. Call to set return ; ordrng 1 W11171694 (Suspension) and 1 W11335100 (Harness) and 1 W11162560 (Cap) and 1 W11087188 (Shield) and 2 357640 (Shield screws)s and 1 W10808317 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Leander, Texas 78641
Gerry C
Job Details:
12/14/2022
"WRS325SDHZ08 Arrived to inspect no ice and cooling issue. Upon arrival, I found the evaporator fully filled with frost and the unit had elevated temperatures, causing ice production to cease. Testing of the defrost element circuit revealed and open load and it will need to be corrected after the customer defrosts the unit. The defrost thermistor read 23.35 K with the evaporator encased in ice and was a likely correct reading. The evaporator fan was 99.9 . I tested the circuit at P2-7 to N and found it provided line VAC only when called for. I advised the customer to allow the unit to stand with the doors ajar for 48 hours and also with the placement of towels to catch any overflow. We will return with the required parts. I corrected the dispenser dripping after pause issue as well. No leaks observed during service. ; ordrng 1 W11581973 (FC Harness (Fuses Included)) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, Texas 78729
David S
Job Details:
12/14/2022
Arrived on site for frost door handles being flat. I inspected the unit and work area. I found the handles flattened and the right side door dented. I replaced the handles. I am ordering the right side door. The office will reschedule when we have eta on the part.; ordrng 1 LW11037738 (Right door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Lakeway, Texas 78734
Kevin
Job Details:
12/14/2022
Arrived on site and inspected refrigerator and found freezer is frosted over. replaced control but will need thermistor harness and UI.; ordrng 1 W11204566 (Freezer harness) and 1 W11099702 (Ui) and 1 W10882092 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Copperas Cove, Texas 76522
Tyler
Job Details:
12/14/2022
Arrived on site for washer not functioning correctly. Upon arrival confirmed issue and verified drain pump resistance was 19.2 ohms. Verified control was sending 123 V down from the drain pump connector but unit was receiving no power through the wiring harness. Will need office to reschedule once availability of wiring harness is known.; ordrng 1 W11591637 (Lower Harness)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Bastrop, Texas 78602
Matthew
Job Details:
12/14/2022
Arrived onsite to replace failed glass cooktop . While replacing inspected burners and found RF burner also failed. This is more than likely what caused the heat fracture to begin with. Need to order and replace RF burner to complete the repair. Left knob off of unit to discourage use for failed burner. Office to reschedule.; ordrng 1 W11517959 (Right front burner) and 1 WPW10312185 (RF switch)
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ1
Near Austin, Texas 78745
Scott
Job Details:
12/14/2022
Arrived on site for oven not heating properly . When Customer is having issues with oven heat but after cooking for awhile oven will start clicking and losing heat . Found igniter failing and not reigniting after unit heats up. Ordering bake igniter . No gas leaks detected at time of service. Call to set return ; ordrng 1 W10324262 (Igniter)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Austin, Texas 78733
David S
Job Details:
12/14/2022
Arrived on site for top load washing machine leaking. I inspected the unit and work area. I tested the water valves. I found the fabric softener leaking from the tub ring. I am ordering the tub ring according to service pointer W11651001. I leveled the unit. The office will reschedule when we have eta on the part.; ordrng 1 W11590590 (Tub ring)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Austin, Texas 78732
David S
Job Details:
12/14/2022
Arrived on site for fridge not dispensing ice. I inspected the unit and work area. I found the ice maker would not cycle as designed. I found the ice not falling past the ice door. I found the new icemaker in box was broken. I am ordering a new icemaker. Reschedule for Tuesday 12/20/22; ordrng 1 W11579388 (Icemaker) and 1 W10749631 (Bracket) and 1 W10749629 (Door)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near The Hills, Texas 78738
Leonardo
Job Details:
12/14/2022
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from vent. Vent is damaged will order new vent office to reschedule ; ordrng 1 W11416460 (Vent) and 1 W11545290 (Deflector) and 1 W11545539 (Gasket)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near New Berlin, Texas 78155
Joe Z
Job Details:
12/14/2022
Arrived onsite for right front burner is operating only on high heat. Upon arrival test unit and found that the element stays energized and does not cycle and begins to over heat. Need to replace right front infinity switch. Ordering right front infinity switch. Office to reschedule ; ordrng 1 WPW10434452 (Infinity switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Spicewood, Texas 78669
Kevin
Job Details:
12/14/2022
"Part not ordered by previous technician, confirmed with DW; ordrng 1 W11482383 (Water valve)"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Cedar Park, Texas 78613
Kimo
Job Details:
12/14/2022
"Arrived onsite for a washer that is leaking at times. Upon arrival i began performing my diagnostics process, as I was instructed the water inlet valve area I dropped my socket In between the control and the back of the as I was attempting to retrieve it the socket Made contact with the back of the control and shorted it out. Im ordering the control and I contacted the office to see if we can get the customer rescheduled for sometime later this week as he will not be available any later than that. Office advised that I let the customer know that they will contact him to reschedule. ; ordrng 1 W11502823 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Manor, Texas 78653
Matthew
Job Details:
12/14/2022
Arrived onsite for microwave/oven combo not functioning. Upon arrival inspected unit. Found display constantly cycling showing unit loosing power and restarting. Jolly unit from wall. Supply voltage checked good. Noticed that console was restarting and loosing power but oven and microwave lights never dimmed or lost power. Seems to be isolated tot he console. Found power to UI intermittent. Replaced appliance manager. Powered unit and did not resolve issues. Ordering console. ordrng 1 W11297728 (Stainless console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCF72DKL04
Near Austin, Texas 78731
David S
Job Details:
12/14/2022
"Arrived on site for freezer not cooling all the time. I inspected the unit and work area. I found the customer is actually having frost build up in the freezer and water leaking from the filter head. I inspected the unit and work area. I found condensation around the fridge air baffle, I found the right side door gasket is torn and not sealing. I found the filter head leaking water steadily. I put the unit into diagnostics and found the air baffle opening and closing, I found the defrost heater coming on. I found the right side of the freezer door is not closing properly due to the slide not pulling closed. I am ordering the slides, the right hand door gasket and a filter head. ordrng 1 W11346623 (Filter head) and 1 W10830046 (Right side door gasket) and 1 WPW10132653 (Lh glide) and 1 W10132652 (Rh glide)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308HPS01
Near Cedar Park, Texas 78613
Kimo
Job Details:
12/14/2022
"Arrived onsite for a ice machine that is not producing ice. Upon arrival I found out unit into diagnostics and found that the Recirculation pump not working but found that all other functions work. I replaced the pump and tested again and found no change, I gained access to both renderings of the machine harness and tested it with my meter and found it good. Which leads me to believe that the main control may not be sending voltage to the pump . I and ordering the control and transformer. And reschedule for 12/19/22; ordrng 1 W11034363 (CNTRL-ELEC) and 1 WPW10485951 (Transformers)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS0
Near Austin, Texas 78738
Leonardo
Job Details:
12/14/2022
Arrived on site to test unit for not washing. Test unit and found unit no draining correctly. Found pinched drain hose. Secured drain hose test unit and unit draining correctly. Found unit not getting water. Was able to get water then unit not responding. Will order new control board and will replace board and sump and motor on return visit office to reschedule ; ordrng 1 W11410061 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, Texas 78717
David S
Job Details:
12/14/2022
"Arrived on site for fridge not cooling. I inspected the unit and work area. I found the compressor running. I gained access to the freezer evaporator and found it full of ice. Per techline with a SXS defrost issue we need to replace the UI, hv control, and thermistor. The office will reschedule when we have eta on the parts.; ordrng 1 W11518204 (Ui) and 1 WPW10384183 (Thermistor) and 1 W11566851 (Hv control)"
We serviced a
JENN-AIR COOKTOP
Model JGCP436HM00
Near Leander, Texas 78641
Kimo
Job Details:
12/14/2022
"Arrived on site to install previously diagnosed parts. For the knobs customer declined and decided to contact whirlpool/Jenn-air to see if the can get a concession for them. The customer advised me that the front right burner would not ignite properly or at all sometimes. Upon further inspection I found that the spark would travel away from the fuel source I adjusted the burner head but found no change. Also as I was putting the knobs back on I found the far right side valve stem was bent. I am ordering the valve assembly and a burner head. Office to reschedule. ; ordrng 1 W11338090 (Assembly, Valve) and 1 W11319683 (BURNR-HEAD)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Round Rock, Texas 78665
David Z
Job Details:
12/14/2022
"Arrived on site to diagnose refrigerator making noise in the RC. Noise was tracked to fan scroll assembly in RC due to ice accumulating from incomplete defrost. Per service pointer W11512766, recommended to replace UI with updated part adding runtime to defrost. I set the unit to basic defrost setting as well. We need to replace the UI, the Fan Scroll, and also LED light for freezer ceiling to complete repair. ordrng 1 W11509095 (Ui) and 1 W11226500 (LED Module, Freezer Ceiling)"
We serviced a
JENN-AIR RANGE
Model JDRP548WP02
Near Bastrop, Texas 78602
Matthew
Job Details:
12/14/2022
Arrived onsite for washer range not functioning and no display. Upon arrival inspected unit. Found cooktop portion is functioning however display and oven function is not. Accessed controls and verified supply voltage. Called SW for assistance. Followed voltage to power supply board and UI. Power was supplied but interface is unresponsive. ordrng 1 WPW10464534 (Ui)
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near Point Venture, Texas 78645
Vincent
Job Details:
12/14/2022
"Arrived on site for range, inspected unit and work area. Customer complaint was oven not heating. Pulled unit out and tripped the breaker. Gained access to the terminal block and it was cooked. Will need to replace the therminal block and repair the wiring harness. ordrng 1 WPW10245259 (Block) and 1 W11536793 (Control)"
We serviced a
MAYTAG WASHER
Model mvwb865gw0
Near Manor, Texas 78653
Matthew
Job Details:
12/14/2022
"Arrived onsite for washer not functioning. Upon arrival inspected unit. On arrival found unit laying on its back partially disassembled. Spoke to customer and found previous company had been out on multiple occasions with no complete repair done. Inspected current conditions and found unit needs major repair, a rebuild. Parts broken, rusted and seized together. Need to replace Gearcase, slider, rotor, stator, clutch , tub, basket, drain pump, harness, filter , agitator, and spanner nut. Will also need 2 man 2 hr for repair. Need AUTHO. Ordering control and console. Also needing 2 man 2 hr.; ordrng 1 W11409746 (Lower harness) and 1 W10752189 (Stator screw) and 1 W10915701 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915700 (Stator) and 6 W11027980 (Stator screws)s and 1 W11393685 (Gearcase) and 1 W11219115 (Outer tub) and 2 WP8533928 (Filter screw)s and 1 WPW10215093 (Filter) and 1 W10909670 (Spanner) and 1 W10811960 (Inner basket) and 1 W11550891 (Agitator) and 1 W10752187 (Agitator bolt) and 1 W10876600 (Drain pump) and 1 2man (2 man) and 1 2hr (2 hr) and 1 NeedsAUTHO (Needs AUTHO)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Luling, Texas 78648
Joe Z
Job Details:
12/14/2022
Arrived onsite for unit making vibrating noise. Upon arrival test unit and found noise coming from blower area. Disassembled the unit to inspect blower. Found blower wheel is fractured. Need to replace wheel. Replaced wheel WP697772. Test unit and unit is operating as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Austin, Texas 78717
Vincent
Job Details:
12/14/2022
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit freezing on deli drawer. Tested temps and FC -6? RC 38? Deli drawer 30?. Called techline and spoke to Leon and I explained that customer is having frozen vegetables in the deli drawer. Customer has it set to meet-fish, that setting is going to be the coldest and we want to set it to wine. At the moment the unit is operating as designed. No leaks where observed during service. Job completed. SR#7735269560"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Austin, Texas 78759
Kimo
Job Details:
12/14/2022
Arrived on site for a wall oven that makes noise when you open the door. Upon inspection I found that the door was fouling on the bottom trim I adjusted the door and the trim and found that the unit now operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Liberty Hill, Texas 78642
Maurice R
Job Details:
12/14/2022
"Arrived onsite for washer moving while in spin cycle. On inspection found that the shock were bad, when I pushed down on the tub it bounce 3 to 4 times. With new suspension in the tub only bounce 1 to 2 times. Tested in diagnostics mode and the unit is operating as designed. Once a heavy load is in the unit will be the real test. No water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Seguin, Texas 78155
Joe Z
Job Details:
12/14/2022
Arrived onsite for too loud. Upon arrival ran diagnostics and got error code F0-E9 off balance pause. Found drain hose is banging the back of unit. Adjusted hose and test unit. Unit is operating as designed. Advised customer on placement of articles to prevent out of balance. Also explained item that will cause unit to overload. No leaks present at this time. Job complete
We serviced a
MAYTAG DRYER
Model MED6200KW
Near Seguin, Texas 78155
Joe Z
Job Details:
12/14/2022
Arrived onsite for unit too loud. Upon arrival test unit and found unit is making a vibration sound from motor area. Found motor bracket is loose and rubbing chasis. Secured bracket and test unit. Unit is operating as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Driftwood, Texas 78619
Luis
Job Details:
12/14/2022
Arrived on site. Diagnosed a defective freezer led replaced defective freezer led module. Autho S191AQ; used 1 W11601310 (Led module) from stock
We serviced a
IKEA REFRIGERATOR
Model IX7DDEXGZ001
Near Austin, Texas 78704
Luis
Job Details:
12/14/2022
"Arrived on site. Diagnosed a defective led module,replaced led module all leds working as designed"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Bastrop, Texas 78602
Matthew
Job Details:
12/14/2022
Arrived onsite for failed cooktop. Upon arrival inspected unit. Found heat fracture stemming from dual burner area. Replaced faulty glass top. Tested all burners and are functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Manor, Texas 78653
Cliff
Job Details:
12/14/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced rc door and badge and all is working properly at this time. No leaks were found at time of service.
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IM03
Near The Hills, Texas 78738
Leonardo
Job Details:
12/14/2022
Arrived on site to test unit for display not working. Test unit and found bad fuse. Replaced fuse test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Point Venture, Texas 78645
Vincent
Job Details:
12/14/2022
"Arrived on site for refrigerator not making ice, inspected unit and work area. Tested unit in diagnostics and tested thermistor open. Replaced icemaker and tested, unit is now operating as designed. Advised CX to give 24 hrs to start making ice. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Austin, Texas 78729
David S
Job Details:
12/14/2022
Arrived on site for dryer not powering on. I spoke to the customer and found out she heard a pop and the unit hasnt worked since then.I gained access to the terminal block and found it shorted. I replaced the terminal block and powered the unit. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Manor, Texas 78653
Matthew
Job Details:
12/14/2022
"Arrived onsite for dishwasher with overflow switch error code and water on the floor. Upon arrival inspected unit. Customer stated had been using a couple months with no issues. Last lime used found water on the floor and error code, could not use after. Inspected unit and found water in Foote tray. Cleared and tested. Unit now allowing testing. Allowed unit to run and found no signs of leaking. Customer does have water softener. Instructed customer on less detergent use and proper loading. Customer will follow instructions and monitor. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near The Hills, Texas 78738
Luis
Job Details:
12/14/2022
"Arrived on site for noise complaint. Checked freezer compartment no ice build up on freezer evaporator cover,ran diagnostics all fans powered on with no odd noise,unit passed all diagnostic test."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS10
Near Georgetown, Texas 78633
Tyler
Job Details:
12/14/2022
Arrived on site for fridge. Upon arrival customer stated they had another company out evening prior to appt. Stated unit is working. No service preformed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, Texas 78717
Vincent
Job Details:
12/14/2022
"Arrived on site for dishwasher, inspected unit and work area. Used installation kit to properly install. Unit is now installed correctly and no leaks where observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Driftwood, Texas 78619
Luis
Job Details:
12/14/2022
"Arrived on site. Replaced defective deli drawer,new drawer came with a new ui,powered unit on deli ui working as designed. Autho K14PPJ1APL1"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Austin, Texas 78748
Kevin
Job Details:
12/14/2022
"Arrived on site and replaced fresh food door and nameplate diagnosed by previous technician, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near New Braunfels, Texas 78130
Andrew
Job Details:
12/14/2022
Arrived on site to test unit for not spinning in certain cycles. Customer showed me when washing colors or whites in sanitize unit will not spin. Went through cycles and found spin was off in said cycles. Turned spin on and ran diagnostic cycle. Found no issues with unit. Drain screen in clean and clear. No leaks detected. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78738
Leonardo
Job Details:
12/14/2022
Arrived on site to test unit for unit not starting. Test unit and found water in float. Removed water found water to had come from over loading of unit. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Round Rock, Texas 78665
David Z
Job Details:
12/14/2022
"Arrived on site to diagnose refrigerator making loud noise at times when in use. says they can push on the side of the unit to make it stop, and it goes away and comes back if they open and close the door. Listened to a video and it sounds like ice on fan blades. Checked the evaporator and found the frost was a bit thick, so I changed the defrost mode to basic. I also leveled the unit and changed the temp to 38 in the RC, to minimize moisture in the return vent. This should squash the noise and minimize ice build up on fan blades. If issue returns we can use some sound pads / new fan. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Austin, Texas 78735
Luis
Job Details:
12/14/2022
Arrived on site. Replaced defective side panel ui power cycled unit ui working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, Texas 78744
Scott
Job Details:
12/14/2022
"Arrived on site for no fill dishwasher. Found valve broken , missing molex connector. Replaced valve . Ran diagnostics all checked normal. Job complete"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS06
Near Austin, Texas 78728
David S
Job Details:
12/14/2022
Arrived on site for microwave door glass moving. I inspected the unit and work area. I found the inner door panel loose and one of the clips broken. I removed the failed door and replaced it with a anew one. The unit is now working as designed job complete.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5530AAS3
Near Pflugerville, Texas 78660
Cliff
Job Details:
12/14/2022
Arrived on site to diagnose a venthood that is not moving air. Found weak motor and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Pflugerville, Texas 78660
Cliff
Job Details:
12/14/2022
"Arrived on site to replace previously ordered parts for refrigerator. Replaced pantry control, pantry door, and switch. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Canyon Lake, Texas 78132
Andrew
Job Details:
12/14/2022
"Arrived on site to test unit for not heating. Found element was burnt out. Replaced element, unit now working as designed. Ventilation is good and unobstructed leading to exterior. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Manor, Texas 78653
Cliff
Job Details:
12/14/2022
Arrived on site to diagnose a washer that is not cycling properly. Found lock assembly not registering door position. Replaced lock assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL VENTHOOD
Model KVUB606DSS0
Near Leander, Texas 78645
Vincent
Job Details:
12/14/2022
Arrived on site for vent hood inspected unit and work area. Found clip broken. Replaced it with new one and tested unit is now operating as designed. Job completed.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Pflugerville, Texas 78660
Cliff
Job Details:
12/14/2022
Arrived on site to diagnose a microwave with a light not working. Found interior light bulb failed and replaced ot. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pflugerville, Texas 78660
Cliff
Job Details:
12/14/2022
Arrived on site to diagnose a range with a door not opening and closing properly. Found lft hing not fully installed and reinstalled hinges properly. All is working properly at this time.
We serviced a
WHIRLPOOL COOKTOP
Model JP3030DJ4BB
Near Harker Heights, Texas 76548
Jonathan M
Job Details:
12/14/2022
Arrived on site for a cooktop that is not heating the right front burner. Inspected unit and work area. Did confirm the customers complaint but did find all other burners working. Disassembled the cooktop and found the element open. Replaced the element and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model wed72hedw0
Near Meadowlakes, Texas 78654
Lou
Job Details:
12/14/2022
"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and found it making a loud vibration noise again. I disassembled the unit and retested and found the vent tubing inside the unit was making the noise. I tightened the motor mount screws and tightened all screws on the vent tubing and adjusted the sealing pads and retested. Unit is quieter at this point. I reassembled the unit and retested and the unit was quiet for a short period of time. I found the vent tube at the back of the unit is vibrating against the chassis. I demonstrated for the customer by pushing the unit back where they keep it and hearing the noise then pulling the unit out away from the wall and moving the vent tube off the unit and it got quiet. Advised customer that, at this point, theres nothing more to be done to the unit. No lint observed during service, job completed."

