Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Check for no display issues. Found 120 V going to control but not lighting up. Replaced control and cycle, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Check for no display issues. Found 120 V going to control but not lighting up. Replaced control and cycle, all functions tested OK. Job complete"
Near Leander, TX 78641
James
Job Details: 12/31/2018
VENTHOOD WHIRLPOOL UXT4236ADS2 "Arrived on site and inspected damage. I found the filter missing, fan blade missing, light socket harness melted, light cover missing and filter latch melted. Cover for light shows not available. Customer has decided to get a new unit. Collected diagnosis"
Near Austin, TX 78759
Scott
Job Details: 12/31/2018
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for soap staying at bottom of tub . Ran diagnostics got 6-4 error code . Found triac fuse open on float switch . Switch and float good . Ordering control . Wash motor and heater working in diagnostics mod . During reg wash cycle unit will wash and then drain , heater doesn’t come on . Nonwater leaks detected at time of service . Please call to set return date.; ordrng 1 W11305303 (CONTROL)"
Near Austin, TX 78748
Leonardo
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit an dunit test good. No leaks present at this time.
Near Austin, TX 78739
Kevin
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site and found doors are not correct, leveled doors and took one picture and they are now correct. No water leaks from connections at time of service, job complete"
Near Austin, TX 78759
Scott
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site ,replaced all boards per Paul with power off . Deli is not lighting up . Will need pantry harness . Will need parts research , can’t find harness in break down . Ran diagnostics , all checked good .No water leaks detected at time of service . Please call to set return .; ordrng 1 CNOTES and 1 PARTSRESEARCH"
Near Georgetown, TX 78628
Steve C.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW7340XW0 Arrived on site for the unit is making noise. Tested the unit and found the unit is making a thumping noise when spinning. Remove the rotor and stator And it’s still making the noise. Also remove the wash plate and it still making the noise. Found the bearings are defective on the unit. Quoted the customer for the part and labor and customer will call us if she wants to proceed with the repair. Customer paid for the service fee. All water connections were dry at the time of service.
Near Manor, TX 78653
Wesley
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4855HW0 Arrived on site and found unit operating with a dislodged suspension rod. Reinstalled rod. No new parts. Balanced unit. All checks good. Advised customer on use and care.
Near Woodway, TX 76712
Al
Job Details: 12/31/2018
WASHER MAYTAG MVWC565FW1 Arrived to inspect washer making a loud banging noise. I tested the unit in diagnostic test mode. All components operated as designed All water lines were dry at the time of service.JOB COMPLETE
Near San Marcos, TX 78666
Robert
Job Details: 12/31/2018
MICROWAVE AMANA AMV2307PFS0 Arrived on job to replace control and bulb. After replacement test operation.
Near San Marcos, TX 78666
Diego G.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW5000DW1 Customer stated that another company has been out to work on washer. Cancel call
Near San Marcos, TX 78666
Diego G.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW5000DW1 Customer stated that another company has been out to work on washer. Cancel call
Near San Marcos, TX 78666
Diego G.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW5000DW1 Customer stated that another company has been out to work on washer. Cancel call
Near Austin, TX 78753
Leonardo
Job Details: 12/31/2018
RANGE KITCHENAID KSGB900ESS0 Arrived on site to test unit for f2e0 panel disconnected. Followed the direction on tech manual and erased all codes and no codes came back. Oven working correctly at this time.
Near Lampasas, TX 76550
Arthur B.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite for customer complaint of ice maker on bottom refrigerator of making ice. Found icemaker stuck mid harvest. Removed and replaced icemaker. Reassembled. Icemaker call for water immediately. No other issues found. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS325SDHV00 Arrived on site and found Evap drain clogged. Declogged drain and removed ice. All checks good. Unit operating as designed.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDTA50SAHW0 Arrived on site for poor washability. Tested unit. Unit has a failed wash motor. Replaced motor and tested. Operations are normal and allow ater connections were dry.agoads@gmail.com
Near Austin, TX 78726
Paul
Job Details: 12/31/2018
DRYER MAYTAG MGDB880BW0 Arrived onsite for the dryer with the door not sealing. I found the door catch with a broken spring. I replaced the door catch and the door closes properly at this time. Call complete.
Near Kyle, TX 78640
Robert
Job Details: 12/31/2018
REFRIGERATOR MAYTAG MFI2570FEZ05 Arrived on job for complaints of filter stuck in housing. Try to remove filter but not turning. Replaced housing and customer had filter.
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Arrived on site for customer complaint of ice maker not producing ice, I found faulty/shorted control, I replaced control, unit tested good. 7723768034"
Near Leander, TX 78641
James
Job Details: 12/31/2018
OVEN FRIGIDAIRE FFGF3017LBH Arrived on site and customer stated that the control would reset if the oven is on and they attempted to use the cooktop. I verified the issue and found the reader right burner igniter is working intermittently. I installed new new main harness and found the issue with the rear right igniter is in the igniter harness. I tested operation and oven now works with cooktop and does not reset the control. Unit working properly. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 12/31/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no spinning issues. Found multiple problems found bad hub not allowing basket to spin. Wasn’t able to remove wash plate. Also found water valve bad not allowing cold water to come into unit.Will need wash plate, housing and hub to repair unit. Office to reschedule; ordrng 1 W10528947 (hub) and 1 W10902814 (IMPELLER ) and 1 W11127357 (HOUSING )"
Near Seguin, TX 78155
Diego G.
Job Details: 12/31/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no spinning issues. Found multiple problems found bad hub not allowing basket to spin. Wasn’t able to remove wash plate. Also found water valve bad not allowing cold water to come into unit.Will need wash plate, housing and hub to repair unit. Office to reschedule; ordrng 1 W10528947 (hub) and 1 W10902814 (IMPELLER ) and 1 W11127357 (HOUSING )"
Near Seguin, TX 78155
Diego G.
Job Details: 12/31/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no spinning issues. Found multiple problems found bad hub not allowing basket to spin. Wasn’t able to remove wash plate. Also found water valve bad not allowing cold water to come into unit.Will need wash plate, housing and hub to repair unit. Office to reschedule; ordrng 1 W10528947 (hub) and 1 W10902814 (IMPELLER ) and 1 W11127357 (HOUSING )"
Near Austin, TX 78723
Joseph C.
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for “door open/close door error” complaint. Inspected unit and found switches and interlocks faulty. Removed and replaced door switches and interlocks. Tested unit. Unit is performing as designed.
Near Austin, TX 78750
Paul
Job Details: 12/31/2018
DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite for the dishwasher doing the same thing as before. I checked stored error codes and found an F7E1 & F5E1. The unit went thru the diagnostics cycle and completed it with all components working as designed. The heater was drawing 7.4 amps in the wash cycle. I explained to the customer how and when to check the unit for too many suds at the beginning of the wash cycle to see if this is the cause. The customer is going to check and if there is sudsing they will switch to a liquid detergent and only fill the dispenser cup half full. If there are no suds present and this happens again we will change the control. If the control needs to be replaced
Near Leander, TX 78641
James
Job Details: 12/31/2018
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site and installed new burner head and cap. Tested for proper operation and found burner is still hard to ignite but has gotten slightly better. Called tech line and spoke to Mark #7723752277. Recommended to file the gas port opening to allow better gas flow to igniter for a more consistent ignition. Filed port and tested. Unit working properly. Job complete
Near Fort Hood, TX 76544
Arthur B.
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH32519FB0 Arrived onsite to customer complaint of OTR microwave not heating and making loud noises. Tested unit and found magnetron making the loud noises. Uninstalled microwave and removed wrapper. Removed and replaced capacitor and magnetron. Reassembled and reinstalled. Tested unit with 1 cup of water @ 2 mins. Water was boiling hot. No other issues found.
Near Austin, TX 78717
Lou
Job Details: 12/31/2018
COOKTOP WHIRLPOOL WCG51US6DS00 "arrived on site to inspect cooktop Ignitors arching. Upon further inspection, the customer advised that the back right burner began to arc without the unit being turned on. I removed the unit from the countertop and removed the cooktop to inspect the valves, harness/ignitors and orifice holders. I found that the spark module was bad and the back right burner Ignitor was broken. I removed and replaced the spark module and back right burner ignitor. I tested the unit and it operated as designed. I tested the valves and harness connection to the valves and all were operating properly. None of the valves were sticking and did not need replacing. Using my liquid gas leak detector, I checked all gas connections and all were good. No gas leaks detected during service, job completed."
Near Austin, TX 78739
Leonardo
Job Details: 12/31/2018
MICROWAVE GE JES2051SN1SS Arrived on site to to replace switch. Took unit out and opened unit up. Replaced switch test unit and unit test good. Unit heating correctly job complete
Near Burnet, TX 78611
Thomas L.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL KRSF505ESS00 "Arrived on site for no water dispensing and no ice production. Found that the filter housing is not letting water pass-through. The waterlines will not come free from the housing. I am ordering the water lines as well. I have no Internet connection or cell phone connection and will have the office return the call to the customer to reschedule.; ordrng 1 W10279882 (tube,filter inlet) and 1 W10279885 (tube,filter outlet)"
Near Killeen, TX 76549
Arthur B.
Job Details: 12/31/2018
RANGE WHIRLPOOL RF111PXSQ1 Arrived onsite to removed and replace LF Element to range from prior tech’s diagnosis. Removed and replaced LF element. Tested. Element heats up as intended. Infinite switch not needed.
Near Austin, TX 78729
Paul
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL ED5PVEXWS05 Arrived onsite for the refrigerator not cooling in either compartment. I had no fans or compressor running. I only had 14 volts from the red wire to ground at the compressor and .6 volts from red to white. I changed the defrost control and the evaporator motor started running but the condenser fan and compressor were not starting. I found 121 volts from red to ground but only 60 when checking to white. I found a broken neutral wire at the fill valve. I repaired the neutral wire and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Salado, TX 76571
Arthur B.
Job Details: 12/31/2018
OVEN WHIRLPOOL WEE745H0FS1 Arrived onsite for customer complaint of oven not heating properly. Preheated oven to 350F. Used temperature probe and found temperature @380F. Calibrated oven to +15F and preheated to 450F. Unit maintained temperature within +/-10F. No other issues found.
Near Austin, TX 78731
Cliff
Job Details: 12/31/2018
COOKTOP JENN-AIR JED8430ADB Arrived on site to diagnose a cooktop that is arcing when breaker is turned on. Found left front infinite switch shorted out causing failure. Replaced infinite switch and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78626
Jonathan
Job Details: 12/31/2018
MICROWAVE AMANA AMV2307PFS2 "Arrived on site for microwave not powering on. Performed diagnostics mode and tested 20 amp fuse and found good. Tested voltage outlet and found not getting 120 volts, found neutral opened. Connected microwave to different outlet and tested. All tested good on microwave. Customer needs to contact electrician."
Near Georgetown, TX 78628
Steve C.
Job Details: 12/31/2018
DRYER MAYTAG MEDB765FW0 Arrived on site for the unit clothes are coming out damp. Tested the unit and found the unit has proper airflow outside and proper temperature. Called Whirlpool Sr#7723753887 David And advised to increase the heat level to number 4. Unit is working properly and advise customer to clean air vents every six months.
Near Driftwood, TX 78619
Brandon
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL KDTM354DSS5 "Arrived on site for customer complaint of unit not washing, found faulty wash motor. I replaced wash motor, unit tested good. Collected payment on cc; ordrng 1 CNOTE (SCODE)"
Near Pflugerville, TX 78660
Wesley
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and found frozen Evap drain line in fridge. Cleared and found no obstruction.
Near Round Rock, TX 78681
Cliff
Job Details: 12/31/2018
WASHER MAYTAG MAH3000AWW Arrived on site to replace motor and control for washing machine. Found after replacing motor control kit unit would run for a few seconds and shut down completely. This is due to a shorted main control board and timer assembly. Failure is due to normal wear and tear. Timer and main control both need to be replaced to complete repairs. Office will need to have authorization provided by home warranty and set return appointment.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 WP22002441 (timer) and 1 WP22002988 (cntrl-elec)
Near Lago Vista, TX 78645
James
Job Details: 12/31/2018
COOKTOP WHIRLPOOL KFGS366VSS01 Arrived on site and found the center burner base has melted. Gained access to the burner box and found no evidence of a fire under the cooktop or spill over. Took photos of findings. The center burner base shows to be discontinued and no longer available. Job complete
Near Austin, TX 78748
Brandon
Job Details: 12/31/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit not spinning or draining, found out of balance error code in diagnostic mode, I calibrated load size in diagnostic mode and ran all tests. Unit tested good."
Near Kingsland, TX 78639
Thomas L.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on sight for Noisey operation. Cycled unit on and found that the units power cord was vibrating against the back condenser cover panel. Correct in that situation and unit is now quiet. no water is hooked up to this unit
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 Customer stated they unplug unit and kicked it back on.
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 Customer stated they unplug unit and kicked it back on.
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 Customer stated they unplug unit and kicked it back on.
Near Austin, TX 78703
Robert
Job Details: 12/31/2018
WASHER WHIRLPOOL WFW96HEAW0 Arrived on job to replace flow meter and control . After replacement of parts ran diagnostics and all operation normal. No leaks detected at time of service.
Near Hutto, TX 78634
Steve C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to replace the UI. Found the good frost pattern on the evaporator and thermistor checks good. Replaced the UI and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
ICE MACHINE KITCHENAID KUIC15NRTS0 "Arrived on site. Check for no ice issues. Found circulating pump bad not allowing water to go over evaporator. Replaced circulating pump. Cycled icemaker, all functions tested OK. Instructed customer to allow 24 to 36 hours for unit to fill up completely. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
ICE MACHINE KITCHENAID KUIC15NRTS0 "Arrived on site. Check for no ice issues. Found circulating pump bad not allowing water to go over evaporator. Replaced circulating pump. Cycled icemaker, all functions tested OK. Instructed customer to allow 24 to 36 hours for unit to fill up completely. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
ICE MACHINE KITCHENAID KUIC15NRTS0 "Arrived on site. Check for no ice issues. Found circulating pump bad not allowing water to go over evaporator. Replaced circulating pump. Cycled icemaker, all functions tested OK. Instructed customer to allow 24 to 36 hours for unit to fill up completely. No leaks present. Job complete"
Near Austin, TX 78745
Leonardo
Job Details: 12/31/2018
COOKTOP WHIRLPOOL WEE745H0FH0 Arrived on site to to replace cooktop. Opened cooktop box and customer inspected cooktop and no damaged found on new cooktop. Replaced cooktop test all burner all burners working at this time job complete
Near Austin, TX 78727
Paul
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onsite for the refrigerator to install the previous diagnosed parts. I finished defrosting the coil. I changed the motor and harness. I repositioned the thermistor and wrapped it with foil tape and secured it with a wire tie. I confirmed the evaporator cover tabs were broken off at the top. I sealed the evaporator housing at the top and installed the new cover attaching it with screws thru the tabs. I sealed a air gap at the drain tube in the rear. I tested the unit and found it working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78759
Scott
Job Details: 12/31/2018
COOKTOP KITCHENAID KGCD807XSS02 "Arrived on site for only right front burner working . Found switches are failing and failed . Ordering switches 2 right , 2 left . Return 1/2 . No gas leaks detected at time of service . ; ordrng 2 WP74010857 (switch- sp LEFT)s and 2 WP74010858 (switch- sp RIGHT )s"
Near Georgetown, TX 78626
Arthur B.
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived onsite for tenant complaint of OTR microwave not starting. When arrived, found cabinet where interlocks is mounted is all smashed in. Also found control panel not secured as well did to frame damage . Advised maintenance that unit this is considered non repairable. Snapped photos of damage, Called WPL Techline Dave SR#7723795589 and relayed findings. Whirlpool will be in contact within 3-5 business days."
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site. Replaced harness in control. All functions tested OK. Instructed customer to allow 24 hours for unit to cool down properly. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site. Replaced harness in control. All functions tested OK. Instructed customer to allow 24 hours for unit to cool down properly. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site. Replaced harness in control. All functions tested OK. Instructed customer to allow 24 hours for unit to cool down properly. No leaks present. Job complete
Near Georgetown, TX 78626
Steve C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for the unit door has a dent. Found the dent on the ff door top left corner. Replaced the ff door and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78758
Paul
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4616FW2 Arrived onsite for the washer to finish troubleshooting and possibly replace the previous diagnosed parts. I found the motor good and showing 6 ohms on both windings. I found the lower harness open. I replaced the lower harness and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78732
Cliff
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KSSC42QVS02 "Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found dispenser door not sealing properly and dispenser seal motor loose. This is causing air leak in unit. Air leak is causing frozen Condensation to find dispenser auger. Also noted button for ice bin release Missing. Dispenser motor, sealed, and button will all need to be replaced to complete repairs. No leaks were found at time of service. Return date is set for 12/26/18.; ordrng 1 WP2180353 (door-chute)"
Near Austin, TX 78758
Paul
Job Details: 12/31/2018
WASHER WHIRLPOOL WET4024HW0 Arrived onsite for the dryer. I repaired the harness using a insulated butt splice connector. I tested the unit and all is working as designed. Call complete.
Near Austin, TX 78726
Lou
Job Details: 12/31/2018
DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site so previously diagnosed and ordered part. Due to no voltage coming from the control to the element, I removed and replaced the control and tested the unit. The unit operated as designed and the element heated as designed. No water leaks observed during service, job completed."
Near Del Valle, TX 78617
Joseph C.
Job Details: 12/31/2018
WASHER MAYTAG MVWC565FW1 "Arrived on site for “will not spin out clothes” complaint. Per my previous diagnosis, removed and replaced motor, actuator and capacitor. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Seguin, TX 78155
Diego G.
Job Details: 12/31/2018
WASHER MAYTAG MVWB765FW0 Arrived on site. Check for agitation issues. Found sheet underneath agitator. Removed sheet and found agitator warped. Will need new agitator to repair unit. Rescheduled for 12/27/18 customer is requesting last call of the day if possible.; ordrng 1 CNOTES (CNOTES ) and 1 W11161960 (AGITATOR)
Near Seguin, TX 78155
Diego G.
Job Details: 12/31/2018
WASHER MAYTAG MVWB765FW0 Arrived on site. Check for agitation issues. Found sheet underneath agitator. Removed sheet and found agitator warped. Will need new agitator to repair unit. Rescheduled for 12/27/18 customer is requesting last call of the day if possible.; ordrng 1 CNOTES (CNOTES ) and 1 W11161960 (AGITATOR)
Near Seguin, TX 78155
Diego G.
Job Details: 12/31/2018
WASHER MAYTAG MVWB765FW0 Arrived on site. Check for agitation issues. Found sheet underneath agitator. Removed sheet and found agitator warped. Will need new agitator to repair unit. Rescheduled for 12/27/18 customer is requesting last call of the day if possible.; ordrng 1 CNOTES (CNOTES ) and 1 W11161960 (AGITATOR)
Near Austin, TX 78717
Lou
Job Details: 12/31/2018
DRYER AMANA NED4655EW1 "arrived on site to inspect dryer not heating. Upon further inspection, I checked the vent hose and found it pinched together and not allowing airflow to go through. Using my vent test, I tested the airflow and the unit failed. I reinstalled the vent hose and tested it again and it still failed. I advised the customer of my findings and advised that the vent tube going, out of the apartment would probably need to be cleaned. I opened the top panel and turned the unit on to heat and inspected the element and it was operating as designed. The unit was very hot inside the drum. No lint observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 12/31/2018
WASHER AMANA NTW4516FW2 "arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics and tested and error code for the door lock appeared. I cleared the code and continued with testing and the unit operated as designed with no error codes at the end of testing. I placed the unit in manual test mode and tested agitate and spin and it operated as designed. Using my multimeter, I tested the lid lock and it was good. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Del Valle, TX 78617
Joseph C.
Job Details: 12/31/2018
WASHER MAYTAG MVWC360AW0 "Arrived on site for “leaking water from bottom and loud noises” complaint. Per my previous diagnosis, removed and replaced gearbox, actuator and drive pulley. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78681
Arthur B.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived onsite for customer complaint of dual evaporator refrigerator not cooling properly in RC section. Found temperature is @41F. Found no air flow from RC rear tower. Upon removal of evaporator cover, found evaporator fan motor was installed incorrectly causing air flow going towards evaporator. Reinstalled evaporator in correct position and reassembled. Tested unit. Found good air flow coming from air tower. No other issues found. All water connections were dry at time of service."
Near New Braunfels, TX 78132
Robert
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of no ice. Ran diagnostics and couldn’t complete harvest. Replaced icemaker and rerun test. Harvest complete. No leaks detected at time of service.
Near Liberty Hill, TX 78642
James
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived on site and tested operation. I found the dispenser leaking and not dispensing rinse aid. After removal I found the dispenser has a bad float in the rinse aid reservoir and the dispenser had to turn almost upside down to allow plunger to dispense selected amount. Installed new dispenser and tested. Unit working properly and no leaks found after repair. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no ice issues. Found water line going to ice maker frozen over. Thawed out line and verified water going into ice maker all checked OK. Found temperature at 33° in refrigerator. Adjusted to recommended setting to keep from freezing over. All functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no ice issues. Found water line going to ice maker frozen over. Thawed out line and verified water going into ice maker all checked OK. Found temperature at 33° in refrigerator. Adjusted to recommended setting to keep from freezing over. All functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no ice issues. Found water line going to ice maker frozen over. Thawed out line and verified water going into ice maker all checked OK. Found temperature at 33° in refrigerator. Adjusted to recommended setting to keep from freezing over. All functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 12/31/2018
MICROWAVE AMANA AMV2307PFS0 Arrived on site and found left edge of door cracking and coming apart. Installed new door and tested for proper fit and function. Door tests good. Job complete
Near Martindale, TX 78655
Diego G.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced water valve and cycled washer, all functions tested OK. Ran diagnostic test and calibrated unit. No leaks present. Job complete"
Near Martindale, TX 78655
Diego G.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced water valve and cycled washer, all functions tested OK. Ran diagnostic test and calibrated unit. No leaks present. Job complete"
Near Martindale, TX 78655
Diego G.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced water valve and cycled washer, all functions tested OK. Ran diagnostic test and calibrated unit. No leaks present. Job complete"
Near Georgetown, TX 78626
Steve C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived on site to replace the icemaker per previous technician. Replace the icemaker and tested the unit. The icemaker cycles and filled with water. All water connections were dry at the time of service.
Near Killeen, TX 76541
Al
Job Details: 12/31/2018
RANGE FRIGIDAIRE FFGF3023LWE Arrived to install previously ordered parts. I removed and replaced the igniter assembly. I reassembled the unit and unit tested as designed.JOB COMPLETE
Near Leander, TX 78641
Lou
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDF331PAHS0 "arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and tested with no error codes. The unit operated as designed with no error codes showing at the end of testing. I tested the element by pouring water on it and it sizzled. I checked all of the connections underneath the unit and all were good. I notified the customer of my findings. They were not available to sign for the receipt. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Jonathan
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previous diagnosed parts. Removed torn gasket and installed new. Heated gasket with gun. Added silicone around drain tube. Removed broken escutcheon and installed new. Tested all operations. Found customer has filtration systematic does need filter in unit. All tested good, no water leaks present"
Near Austin, TX 78732
Cliff
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to replace compressor, filter dryer, evaporator For refrigerator. Replaced compressor and filter dryer and put the unit in the deep vacuum to test for leaks. Found unit held vacuum for an extended period. Evaporator was not needed for repair today. Charged unit with 6 ounces of refrigerant. Tested unit and found all is functioning properly at this time."
Near Manor, TX 78653
Joseph C.
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for “broken console” complaint. Inspected unit and found console broken and inner door panel broken, with missing screws, as well. Installed new console. Ordering new panel and screws. Return for repairs on 01/04. No leaks detected, at time of service.; ordrng 1 W10274908 (door-inner) and 1 WPW10254545 (gasket) and 4 WPW10348413 (screw)s"
Near Leander, TX 78641
Lou
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH31017HS2 "arrived on site to inspect microwave making loud noise. Upon further inspection, I tested the unit using a cup of water and found that it was not heating properly and while testing, I could hear that one of the components was making a loud noise. I pulled the unit from the wall and placed it on my towel on the island. I removed the top cover and plugged the unit in and tested again. It sounded as if the noise was coming from the magnetron. I removed and replaced the magnetron, capacitor and diode and tested again. The unit was heating good, but the noise was still there. I removed and replaced the transformer and tested and the unit is much quieter now. I put the unit back together and placed it back on the wall. I tested the unit one more time and it operated as designed. Job completed. Builder not available to sign receipt."
Near Austin, TX 78746
Brandon
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for customer complaint of no ice and dispenser not working, found j10 connection on UI panel disconnected, I reconnected j10 to UI panel and ran diagnostic test cycle on dispenser and ice maker, unit passed all tests."
Near Austin, TX 78723
Joseph C.
Job Details: 12/31/2018
OVEN IKEA IBS550PWS01 "Arrived on site for “no power after performing clean” complaint. Inspected unit and found no power to controls. Ordering fuse kit, door latch and controls. Return for repairs on 12/28. ; ordrng 1 W10625528 (thrmst-fix) and 1 WP9759243 (thrmst-fix) and 1 WPW10158972 (cntrl-elec) and 1 WPW10195934 (latch-door)"
Near Austin, TX 78746
Brandon
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for customer complaint of no ice and dispenser not working, found j10 connection on UI panel disconnected, I reconnected j10 to UI panel and ran diagnostic test cycle on dispenser and ice maker, unit passed all tests."
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/31/2018
OVEN KITCHENAID KODE300ESS04 Arrived onsite for customer complaint of wall oven not coming on. Removed console and found open fuse. Removed and replaced fuse. Reassembled. Oven now comes on as intended. No other issues found.
Near Pflugerville, TX 78660
Wesley
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and found unit with frozen Evap. Advised customer of options and they chose to pay 129.99 for an instructional on defrosting themselves. Advised accordingly. No further measures to be scheduled at this time. Customer seems to think door being left open overnight a likely scenario
Near Georgetown, TX 78628
Cliff
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site to replace freezer door for refrigerator. Replaced door and tested unit. Unit is working properly at this time. Name badge was not ordered with door and new door did not come with one. Ordering new name badge and set return date for 12/27/18. No leaks were found at time of service.; ordrng 1 W10839793 (nameplate)
Near Leander, TX 78641
Lou
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDT730PAHB0 "arrived on site to install previously diagnosed and ordered part. I removed the outer door panel and then removed and replaced the dispenser. Reinstalled the door panel and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Driftwood, TX 78619
Brandon
Job Details: 12/31/2018
MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site for customer complaint of lights not working, I was unable to remove microwave without a second tech. More then likely the unit will need the relay board, new lights were installed, and no power getting to lights. 5125875600; ordrng 1 CNOTE (2MAN JOB) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Austin, TX 78723
Joseph C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS586FIEM03 "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker sensors faulty. Removed and replaced icemaker sensors. Manually filled icemaker. Unit is performing as designed. No leaks detected, at time of service. “Failed to bring with me” parts were not received by me, at storage."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/31/2018
WASHER GE GTW460ASJ8WW "Arrived on site to replace failed to the full board. Since my last visit, the dealer took this unit and put it in the garage. The dealer placed a loaner in the home. While this unit is in the garage I replaced the control board. The dealer will need to take the loaner out of the house and put this washer from the garage into the house."
Near New Braunfels, TX 78130
Kevin
Job Details: 12/31/2018
DRYER ADMIRAL AED4675YQ1 "Arrived on site and found cut off has failed, after replacing cut off dryer will now heat properly. Also found no airflow when vent hose is attached to the rear of the dryer. Recommended to customer that it be clean/cleared before the dryer is used again. If it is not cleared and dryer is damaged again Dan hey service fee will be applicable. No lint found at time of service, job complete"
Near Austin, TX 78750
Paul
Job Details: 12/31/2018
OVEN WHIRLPOOL WOD51EC0HS00 Arrived onsite for the oven with the touch screen freezing up and not responding and powering down during a cycle. Mr also stated he had problems connecting the unit to WIFI. I tested both upper and lower ovens. Both ovens worked as designed. I checked for stored error codes and found none. I called techline and spoke with Robert. Robert advised to replace the UI to solve this problem. He explained there was an issue with the UI accepting updates and it would cause this issue. SR# 7723774375. Ordering c-notes & W11297709 CONSOLE.; ordrng 1 C-NOTES (PSP ITEM 0 IN STOCK-OFFICE TO SCHEDULE THE RETURN VISIT.) and 1 W11297709 (CONSOLE)