Service History 763 - Appliance Express

Near Liberty Hill, TX 78642

Tommy

Job Details: 02/02/2021

MICROWAVE WHIRLPOOL KOCE500ESS11 Arrived onsite for microwave door not operating correctly. Upon arrival found unit is operating as designed spoke with customer on shutting door from right side to make sure unit has proper seal. Did however find over door panel bowed slightly. Ordering new oven door. Office to reschedule.; ordrng 1 W11354870 (Oven door)

Near Austin, TX 78758

Scott

Job Details: 02/02/2021

DISHWASHER IKEA IUD8555DX4 "Arrived on site for leaking dishwasher . Found sump leaking from diverter motor . Ordering sump & motor, also control if needed . No other water leaks detected at time of service. Call to set return .; ordrng 1 W10904995 (SUMP AND MOTOR ) and 1 W11187694 (CONTROL)"

Near Mustang Ridge, TX 78610

Robert

Job Details: 02/02/2021

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on job for complaints of temperature too hot. Ran temperature check and found temperature accuracy good.

Near Buda, TX 78610

Leonardo

Job Details: 02/02/2021

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for unit giving f1e0 error interior board malfunction. Ordering new bird office to reschedule. ; ordrng 1 W11258611 (Control board)

Near Austin, TX 78735

Leonardo

Job Details: 02/02/2021

MICROWAVE GE PT970SR3SS Arrived on site to replace filter board and control board. Replaced both parts test unit and unit test good job complete.

Near Georgetown, TX 78628

Jonathan S

Job Details: 02/02/2021

REFRIGERATOR FRIGIDAIRE FRS26KF6EM2 "Arrived on site for refrigerator making high pitch sound when dispensing water or filling ice maker. Inspected unit and work area. Found water dispenser lever broken but still functioning. Tested dispenser operation and found most likely fault when dispenser base. Will need to replace filter base and recommend to replace filter at same time. Customer had inlet valve to be installed too. Removed inlet valve and installed new. Tested dispenser and found noise still occurring. Removed filter base and filter. Tested dispenser operation. All tested good, no water leaks detected.

Near Granite Shoals, TX 78654

Cliff

Job Details: 02/02/2021

WASHER MAYTAG MVWX655DW0 Arrived on site to diagnose a washing machine that is not spinning. Tested unit and found hub assembly worn out. Hub will need to be replaced to complete repairs.; ordrng 1 W10528947 (Hub)

Near New Braunfels, TX 78132

Andrew

Job Details: 02/02/2021

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to test unit for light in FC not working. Found bad module. Replaced module, tested unit, unit works good. No leaks detected, job complete."

Near Georgetown, TX 78626

Wesley

Job Details: 02/02/2021

REFRIGERATOR WHIRLPOOL WRS315SDHM05 Arrived onsite for leveling and toe plate concern and provided customer instruct on design. All checks good.

Near Killeen, TX 76542

Job Details: 02/02/2021

REFRIGERATOR WHIRLPOOL ED5FHEXVB01 Arrived to inspect ice maker not working.Checked the ice container and it was full.Unit wasnt working properly because the unit wasnt plugged in.Realtor witnessed the full ice container.Unit works as designed.Job completed 2/2

Near Driftwood, TX 78619

Brandon

Job Details: 02/02/2021

DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site to replace pump/motor, after replacing, unit tested good. No leaks."

Near Del Valle, TX 78617

Matthew

Job Details: 02/02/2021

WASHER WHIRLPOOL WTW4850HW1 Arrived onsite for washer leaking. Ran diagnostics and all passed. Ran normal cycle and rinse and spin cycles and throughout all testing did not see any water leaking. Inspected hoses and tub and no leaks were detected. Could not duplicate issue. Did advise customer since he is using HE detergent to make sure it is the proper amount. Job complete

Near Austin, TX 78726

David Z

Job Details: 02/02/2021

REFRIGERATOR JENN-AIR JS48SEDBDA Arrived on site to follow up on freezer not cooling well. On arrival found freezer at 16. Did not hear fan running. Removed top panels and checked fan and evap. Fan is not turning. Found a little ice built up on the Airess where the drain pan for the evap was seeping a bit. Tried drying everything out and retested. Still not running. Reseated evap pan drain and tightened all hardware. Unit will need new evap / freezer fan.

Near Austin, TX 78737

Luis

Job Details: 02/02/2021

REFRIGERATOR WHIRLPOOL WRS571CIHW00 "Arrived on site for loud noise. Ran diagnostics loud noise from diffuser diagnosed a defective diffuser assembly,replaced diffuser ran diagnostics noise no longer present ; used 1 W11164593 (Diffuser) from stock"

Near Austin, TX 78747

Jacob

Job Details: 02/02/2021

REFRIGERATOR GE PSC23NSWASS Arrived onsite for unit blowing hot air over in the refrigerator from the freezer. Could not diagnose properly as customer had unit unplugged. Plugged unit back in. Felt cold air coming from the freezer. Let customer know to have unit plugged in next time. But may have solved the issue by unplugging the unit and UNthawing the unit if the air duct going to the freezer was clogged up with ice. No other issues at this time. Job complete.

Near Dripping Springs, TX 78620

Brandon

Job Details: 02/02/2021

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for customer complaint of unit having door open error code, no lights, no display on deli UI, randomly shutting off, no ice, and water leaking out of dispenser randomly. Found short in electrical wiring at deli control causing multiple shorts in control boards. Ordering deli door, ; ordrng 1 W11330971 (UI) and 1 W10815668 (Deli door) and 1 WPW10769076 (Deli UI) and 1 W11170612 (Harness) and 1 WPW10675033 (Control) and 1 CNOTE (Office to reschedule)"

Near Georgetown, TX 78626

Tommy

Job Details: 02/02/2021

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for unit not receiving water or ice. Upon arrival found unit had kink in water line. Found unit was receiving water as designed. Found unit rear valve not plugged in tightly. Tightened connections. Tested unit unit is operating as designed. Job Completed.

Near Austin, TX 78759

David Z

Job Details: 02/02/2021

DISHWASHER KITCHENAID KDFM404KPS0 Arrived on site for dishwasher not draining. Ran unit and could not hear drain pump moving. Drained dishwasher with shop vac and removed drain pump. Spun impeller blade several times and cleared drain line. Reinstalled drain pump and retested. On retest drain started running. All is now working as designed. No water leaks found. Call complete.

Near Austin, TX 78703

Luis

Job Details: 02/02/2021

ICE MACHINE KITCHENAID KUIC18PNZS0 "Arrived on site for defective pump and tube. Replaced tube assembly,replaced drain pump,added water to pump to watch drainage good no leaks at pump or connected tubing."

Near Pflugerville, TX 78660

Jimmy J.

Job Details: 02/02/2021

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to install previously diagnosed part. Removed filter cover and installed new filter cover. Job completed.

Near Austin, TX 78701

Jacob

Job Details: 02/02/2021

ICE MACHINE WHIRLPOOL GI15NDXZQ2 "Arrived onsite for unit not making ice. Tested unit. Unit is working as designed. But the water will not fill all the way causing the unit to not make any ice. Let customer know that the filter out side of the unit possibly needs to be replaced, took pic of filter. No issues at this time. Job complete"

Near Georgetown, TX 78626

Wesley

Job Details: 02/02/2021

WASHER GE GHWN4250D1WW Arrived onsite to detect small Leak. Was able to determine that there is no leak from valve or drain or under by removing front panel and observing short wash. Customer will continue to observe with front panel removed to determine cause of leak. Was able to determine no major leak at play.

Near Leander, TX 78645

Lou

Job Details: 02/02/2021

WASHER WHIRLPOOL CET9000GQ2 "Arrived on site to install previously diagnosed and ordered part. Due to the power cord being damaged, I removed and replaced the cord and unit is operating as designed. Job completed. Notified customer that the repair is complete."

Near Austin, TX 78759

Scott

Job Details: 02/02/2021

RANGE KITCHENAID KSGB900ESS4 Arrived on site for draw damage . Found front panel dented on right bottom side . Ordering front draw panel . No gas leaks detected at time of service. Please call to set return . ; ordrng 1 W10861216 (DRAW FRONT SS)

Near Seguin, TX 78155

Noah D

Job Details: 02/02/2021

DISHWASHER ELECTROLUX EI24ID50Q50A "Arrived on site to inspect dishwasher for not starting. Upon inspection found the control panel dead, replaced and tested to find the valve was clogged, ordering valve . Office to reschedule ; ordrng 1 807445903 (VALVE )"

Near San Marcos, TX 78666

Richard

Job Details: 02/02/2021

DISHWASHER MAYTAG MDB4949SHZ1 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found error code for the motor. Reset error codes and ran diagnostics test the sump and pump motor tested bad. Will need to replaced sump and pump. Ordering parts and office to schedule. ; ordrng 1 WPW10591570 (Sump and pump motor)

Near Canyon Lake, TX 78132

Andrew

Job Details: 02/02/2021

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to test unit for not making ice. Ice maker ran through diagnostics no issues. Found water pressure to refrigerator was 19psi(took pic) preventing inlet valve from shutting properly causing fill tube to leak and freeze up. Advised customer to raise psi to recommended psi 30-70psi. No leaks detected at time of service. Job complete.

Near Driftwood, TX 78619

Brandon

Job Details: 02/02/2021

REFRIGERATOR KITCHENAID KRFF507HPS02 "Arrived on site for customer complaint of no ice and no water, found failed water valves, also ordering filter housing. ; ordrng 1 W11482384 (Filter housing) and 1 W11482025 (Single valve) and 1 Cnote (Office to reschedule) and 1 Cnote (Customer wants BC only), used 1 W11482383 (Dual valve) from stock"

Near Austin, TX 78746

Kevin

Job Details: 02/02/2021

REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived on site and inspected refrigerator and found customer is still experiencing foods freezing in the fresh food section. Spoke with techline and They checked thermistor reading at high-voltage control and it is correct. There is no no repair/service pointer for this issue. they recommended raising overall temperature in the freshman section 3° and if the customer still experiences this issue a new user interface should be pre-ordered. 7729896103

Near Austin, TX 78731

David Z

Job Details: 02/02/2021

REFRIGERATOR WHIRLPOOL KRSC703HPS00 Arrived on site to follow up on icemaker not dispensing ice. Removed ice container and covers and checked motor. Found tight connection in motor. Pushed pins in to be sure. Ran unit both before and after assembly and could not recreate the failure. Unit is dispensing ice 100% of the time for me. Everything has been retightened and is working as designed. Call complete

Near San Marcos, TX 78666

Richard

Job Details: 02/02/2021

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived onsite for the refrigerator making a noise when closing the refrigerator door. During testing found that the refrigerator was not leveled properly causing a squeaking/rattling noise. Moved refrigerator out a little away from the wall and leveled. The noise is gone. All functions tested good complete.

Near Austin, TX 78731

David Z

Job Details: 02/02/2021

REFRIGERATOR KITCHENAID KSSC48QTS00 "Arrived on site to remove control to send off for rebuild. Removed control. Noted for rebuild. Office to schedule when control returns from rebuild.; ordrng 1 Control Rebuild"

Near Manor, TX 78653

Andy

Job Details: 02/02/2021

REFRIGERATOR AMANA ASI2575GRB05 Arrived on site for refrigerator loose handle tested and inspected unit and found failed handle stud. Removed failed part and replaced with new. Reinstalled handle and tested and all operations are normal. No water leaks present at time of service.

Near Kyle, TX 78640

Richard

Job Details: 02/02/2021

REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Arrived onsite for the refrigerator door squeaking. Took refrigerator door off and greased the hinges and put back together. Squeaking noise is gone and all functions tested good complete.

Near Austin, TX 78739

Leonardo

Job Details: 02/02/2021

DISHWASHER KITCHENAID KDFE104HPS1 Arrived on site to test unit for basket hitting tub gasket. Test unit and found basket hitting gasket due to tub being damaged making basket shift. Ordering new tub office to reschedule. ; ordrng 1 WPW10681507 (Tub) and 1 2hours (2 hours)

Near Austin, TX 78731

David Z

Job Details: 02/02/2021

OVEN GE JKS3000SN1SS Arrived on site to install previously diagnosed parts to resolve dead oven. Replaced UI and Control and retested. Unit is powering on and working as designed. Call complete.

Near Austin, TX 78722

Matthew

Job Details: 02/02/2021

DISHWASHER KENMORE 665.13963K015 Arrived onsite for dishwasher rack coming off. Upon inspection found wheel assembly failed. Unit will be need right and left assembly replaced. Office to reschedule ; ordrng 1 W10712394 (adjuster)

Near Austin, TX 78723

Matthew

Job Details: 02/02/2021

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite to replace previously diagnosed parts. Replaced ice maker and ice maker fan. Tested unit and unit is functioning properly. No leaks present at this time. Job complete

Near Dripping Springs, TX 78620

Brandon

Job Details: 02/02/2021

DISHWASHER KITCHENAID KDTE104ESS3 "Arrived on site for customer complaint of unit not powering on, found power supply issue, instructed customer to have outlet changed.

Near Austin, TX 78750

Scott

Job Details: 02/02/2021

REFRIGERATOR KITCHENAID KBSD602ESS01 Arrived on site for built in fridge leaking when dispensing water . Found dispenser water line not sitting in valve properly due to uneven cut at end . Cut line at right angle and reset line in valve . Fixed water leak . Customer also needs door bin in fresh food due to cracking . Ordering bin . Please call to set return ; ordrng 1 W10323599 (DOOR BIN )

Near Austin, TX 78703

Jacob

Job Details: 02/02/2021

WASHER WHIRLPOOL MHW8000AW0 Arrived onsite to replace water valve ordered by previous tech. Need to order other parts. Let customer know..; ordrng 1 WPW10239942 (Valve diverter) and 1 WPW10110225 (Flow meter)

Near Georgetown, TX 78626

Wesley

Job Details: 02/02/2021

WASHER WHIRLPOOL MVWX655DW1 Arrived onsite and found unit to be operating as designed. Provided customer instruct on off balance loads and drain and spin option.

Near Austin, TX 78724

Matthew

Job Details: 02/02/2021

DISHWASHER AMANA ADB1400AGB3 "Arrived onsite for dishwasher leaking. Upon inspection found dishwasher would leak a few drops on the bottom left corner of the unit. Usually only at the startup of the cycle. No leaks from valve, hoses or pump detected. Called tech line for assistance. Recommended inspection of and replacement if needed of the spray arms and manifold. Also could be a pressure release issue of the inlet vent . SR#7729901575. Office to reschedule.; ordrng 1 W10340681 (tube) and 1 W10671930 (tube-feed) and 1 WPW10195536 (water inlet port) and 1 WPW10491331 (spray arm) and 1 WPW10498900 (spray arm)"

Near Pflugerville, TX 78660

Kayman

Job Details: 02/02/2021

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite for refrigerator not making ice. Upon inspection I found the IM inlet port had a block of ice frozen around it preventing water from entering the IM tray. I found a small gap in the water tube on the roof of the unit. The customer agreed so I removed and cleared out the ice maker. I also ensured a better seal on the water tube by adding some silicone to the gaps. I re installed the IM and tested the function, the ice maker harvested and filled as designed and no leaks were detected during time of service.

Near Manor, TX 78653

Andy

Job Details: 02/02/2021

RANGE WHIRLPOOL WFE550S0HZ1 Arrived on site for range error code. Tested and inspected unit and found failed control. Ordering needed part. Office to schedule return trip.; ordrng 1 W11295998 (Control) and 1 Seenote (Office to schedule)

Near Pflugerville, TX 78660

Kayman

Job Details: 02/02/2021

OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for wall oven skipping time and not responding well to touch sync. Upon inspection I found no stored error codes in the unit. I found the WiFi not connected. I found the customer had switched internet providers within the year. I was not able to get the unit connected to their current WiFi but I found the unit still configured to the old WiFi and was able to connect to that. I did a factory reset on the unit but it will automatically connect to the old non existent WiFi and I cant get it connected to the new one. I am ordering a console and main control for repair due to configuration issue. Office to R/S due to part availability. ; O-emld tckt

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 02/02/2021

REFRIGERATOR MAYTAG MFI2266AEU Arrived on site to diagnose a refrigerator that intermittently wont produce ice. Found full ice bin at time of service and no failures at this time. No repairs needed and no leaks were found at time of service.

Near Austin, TX 78750

David Z

Job Details: 02/02/2021

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to resolve squeaking slides due to ice buildup prior. Replaced slides and retested. Noise is now gone. Saw a small amount of frost in the bottom center of freezer, but freezer door is sealing. Reformed gasket with putty knife.

Near Round Rock, TX 78664

Jimmy J.

Job Details: 02/02/2021

REFRIGERATOR KITCHENAID KRFC300EWH03 Arrived on site for Not Making Ice - Refrigerator. Found ice maker arm had fallen out of the grommet it attached to to let ice maker know to start or stop making ice. Removed ice maker and mounted arm back into place. Tightened freezer door arm because it was loose. Heard ice maker call for water. Fridge running as designed. Job completed. Collected check from customer for full amount due.

Near Andice, TX 78628

Jonathan S

Job Details: 02/02/2021

DRYER WHIRLPOOL WED6620HC2 "Arrived on site for dryer completing cycle and clothes are still damped. Inspected unit and checked venting. Performed diagnostics mode and checked fault codes, none faults. Ran automatic test cycle and found test cycle not completing. Per temperature test and found air flow okay. Called Whirlpool tech support and spoke with Scott, found test cycle normal to not complete. Measured moisture sensor at control and found closed circuit with screw driver touching both bars. Found no mechanical failures with unit. (Sr# 7729892444)."

Near Austin, TX 78702

Scott

Job Details: 02/02/2021

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for no power at controls . Found power cord burned at one of the winter connections . Found power cord had multiple cuts ,exposing copper wire causing the short . Reinstalled power cord correctly . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete ."

Near New Braunfels, TX 78132

Noah D

Job Details: 02/02/2021

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site to inspect washer for not starting, upon inspection found the latch clicking and flashing codes, will need to replaced latch.; ordrng 1 WPW10443885 (LATCH )"

Near Austin, TX 78747

Luis

Job Details: 02/02/2021

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site for door issues. Found bracket to deli door missing support screw,installed a new screw tested door operation good."

Near Austin, TX 78745

Leonardo

Job Details: 02/02/2021

DISHWASHER GE DDT595SSJ0SS Arrived on site to replace latch. Replaced latch test unit and unit reading door but not draining. Test unit and found bad control board

Near Dripping Springs, TX 78620

Brandon

Job Details: 02/02/2021

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on site for customer complaint of unit leaking, found freezer door not shut all the way causing ice build up on bottom of door and then leaking, found frozen water line, instructed customer to defrost for 24 hours with doors open, if problem continues will need to bring back filter housing and reservoir.

Near Belton, TX 76513

Tyler

Job Details: 02/02/2021

WASHER MAYTAG MHW5630HC0 Arrived on site for washer not draining according to customer upon arrival. Upon further inspection I found the unit giving an f9e1 long no drain error. After draining out the water I was able to verify integrity of pump was intact and unit was working as designed but there was a clog within filter of drain housing.Unit now functioning as designed call complete

Near Killeen, TX 76542

Job Details: 02/02/2021

DISHWASHER WHIRLPOOL DU1010XTXB0 Arrived to inspect dishwasher leaking.Ran diagnostics test mode and found the unit was leveled higher in the back then the front.Corrected the issue and unit tested properly without any leaks.Job completed Customer satisfied

Near Leander, TX 78641

Lou

Job Details: 02/02/2021

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to inspect dishwasher door not closing. Upon further inspection, I found the door badly rubbing in the right side due to not being level. I removed the toeplate and found that the floors had been redone and the old flooring under the unit was removed with only a few pieces left. Using the old flooring, I placed some under the right leveling foot and leveled the unit (photos). Customer advised that there was a piece that came off the upper rack and the left stop had fallen off. I reinstalled the left rack stop and am ordering the pivot tine for the upper rack and CNOTE-LSO FOR TRAINING.No water leaks observed during service.; ordrng 2 WPW10082853 (Pivot tine)s and 1 CNOTE (LSO FOR TRAINING)"

Near Austin, TX 78702

Jacob

Job Details: 02/02/2021

DRYER MAYTAG MGD8200FW1 Arrived onsite for unit shaking during use. Tested unit. Cabinet was shaking. Would push down in the corners of the unit and shaking a loud noise would die away. Used truck stock sound pads. Was able to quite the unit down more. . No other issues at this time. Job complete

Near Killeen, TX 76542

Job Details: 02/02/2021

WASHER MAYTAG MVWB855DC0 Arrived to inspect washer latch issues.Ran diagnostics and found error code F5E2 Lid lock error.Removed and replaced the latch and unit now works properly to customers satisfaction.Job completed

Near Leander, TX 78641

Lou

Job Details: 02/02/2021

DRYER MAYTAG MED7230HW0 "Arrived on site to inspect dryer not signaling at the end of a cycle. Upon further inspection, I placed the unit in diagnostics showing error code F2E1. Cleared the code and tested the unit. Unit is operating as designed. I checked the signal volume and it was on High. Ran a quick 5 minute cycle and at t(e end of the cycle, the signal failed to come on. I am ordering the console UI and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service due to the availability of parts. No lint observed during service.; ordrng 1 W11413567 (Control panel) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Near Andice, TX 78628

Tommy

Job Details: 02/02/2021

OVEN WHIRLPOOL WOS51EC0HS02 Arrived onsite for unit not turning on. Upon arrival found unit console none responsible to touch. Turned unit off at breaker. Removed console and replaced. Turned unit back on and tested. Unit is now operating as designed. Spoke with customer on importance of WiFi.

Near Georgetown, TX 78626

Wesley

Job Details: 02/02/2021

REFRIGERATOR GE GSH25JGDCBB Arrived onsite and found ice blockage in the freezer door water line. This issue is caused by deteriorating insulation in the freezer door. Advised customer that door would be needed to prevent freezing in tube. C

Near Georgetown, TX 78633

Jonathan S

Job Details: 02/02/2021

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for oven combo screen frozen and wouldnt respond. Performed diagnostics mode and checked fault codes, none found. Performed factory reset and tested operation. Found oven door not sealing. Removed door and reinstalled. Found door closing correct. All operations tested good."

Near Austin, TX 78741

Kevin

Job Details: 02/02/2021

RANGE WHIRLPOOL WFE320M0JS0 "Arrived on site and replaced all parts diagnosed on previous visit, after replacement range is now correct, job complete"

Near New Braunfels, TX 78132

Andrew

Job Details: 02/02/2021

ICE MACHINE GE UCC15NJBII "Arrived on site to replace drain pump. Replaced drain pump, tested unit, unit is now operating as designed. No leaks detected at time of service. Job complete."

Near Austin, TX 78723

Luis

Job Details: 02/02/2021

REFRIGERATOR KITCHENAID KSC24C8EYP02 "Arrived on site for no cool. Removed evaporator cover,found hissing noise from evaporator compartment,corrosion on heat exchanger lines,traced noise from cap tube exiting liner wall,slightly adjusted cap tube noise louder diagnosed leak at cap tube inside of liner insulation called tech support verified leak at liner

Near Belton, TX 76513

Tyler

Job Details: 02/02/2021

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator not operating the water dispenser correctly. Upon arrival I ran test 25 in diagnostics and was only able to get 6 dcv out of the 14dcv needed from j3-1&2 to operate the dispenser paddle and other functions during activation. I was un able to find any shorts within wiring between the any main controls.

Near Bastrop, TX 78602

Andy

Job Details: 02/02/2021

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site to install previously diagnosed right RC door. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near New Braunfels, TX 78130

Noah D

Job Details: 02/02/2021

DISHWASHER KITCHENAID KDTE334GPS Arrived on site to inspect dishwasher for not dispensing water. Upon inspection found the solinoid for the dispenser stuck with calcium. Replaced dispenser and tested. Complete

Near Belton, TX 76513

Tyler

Job Details: 02/02/2021

DRYER WHIRLPOOL WED4815EW1 "I have on site for dryer not heating properly according to the customer. Upon arrival customer stated that they noticed the dryer will try to get hot but it was taking more than one cycle to dry eats load every time they use it I didnt disassemble the dryer was able to verify that the power outlet terminal block and time are all receiving the proper 240 V and the timer was also sending power to both the motor heating element and all of the hardware as design I was able to run a continuity and oh my resistant test on all the heating hardware such as elements thermal fuses airflow fuses etc. but found no indication that any of the parts were having issues trying to operate and then took a temp check the unit and found that on high heat the unit was fluctuating between 120° and 200° as designed. Is an able to narrow down that theres a blockage of some kind within the venting of the housing itself preventing the dryer from being able to evacuate the hot air as

Near Harker Heights, TX 76548

Job Details: 02/02/2021

DISHWASHER WHIRLPOOL WDF520PADM5 Arrived to inspect dishwasher not filling or washing.Removed and replaced the valve and discovered the pump and motor was also defective and not working.Ordering the pump & motor and will return with the previously ordered parts.Office to reschedule the customer for return service due to parts availability.Needs more work and authorization.; ordrng 1 AUTHORIZATION (PUMP AND MOTOR ) and 1 W10837026 (pump&motor)

Near New Braunfels, TX 78130

Noah D

Job Details: 02/02/2021

MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site to inspect microwave for sparking, upon inspection found the ceramic cracked and sparking spots on cab, painted cab and will order new ceramics. Office to reschedule ; ordrng 2 W10245207 (CERAMIC)s and 1 W10245208 (CERAMIC ) and 1 W10245209 (CERAMIC )"

Near San Marcos, TX 78666

Richard

Job Details: 02/02/2021

RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for the oven with a gas smell. Upon arrival customer stated that the smell happens during operation. Turn oven and use the leak detector and found no leaks or issues with the range. The smell the customer is experiencing is the burn off from the flames which is normal. Called whirlpool safety and documented my findings. Complete

Near Temple, TX 76501

Tyler

Job Details: 02/02/2021

WASHER WHIRLPOOL GHW9200LW

Near Temple, TX 76501

Tyler

Job Details: 02/02/2021

OVEN WHIRLPOOL WFG114SWQ0 "Arrived on site for range not functioning properly and customer smelling gas. Upon arrival I found that within the oven, the gas burner was completely disassembled from the interior of the oven causing gas to fill into the oven cavity without being lite. I also found the spark module was not functioning with all sparks as intended. I was able to remount and test the ovens bake/broil burner and found igniter and over all oven functionality was working 100% as designed. I then replaced the oven spark module and found after reassembly the upper half of range was also functioning as designed with no gas leaks before during or after repairs."

Near Georgetown, TX 78626

Jonathan S

Job Details: 02/01/2021

WASHER KENMORE 110.2813241 "Arrived on site for washer leaking water. Inspected unit and work area. Found corrosion buildup on home valves. Performed diagnostics mode and tested components in manual test mode. Found water leaking from inlet valve. Turned water off at street, due to condition of home valves. Turned sink faucet on to release pressure. Removed failed inlet valve and installed new. Cleaned all water up. Turned water on at street and sink faucet off. Performed diagnostics mode and tested all components. All tested good, no water leaks detected.

Near Leander, TX 78641

Lou

Job Details: 02/01/2021

OVEN GE JGB860SEJ3SS "Arrived on site to install previously diagnosed and ordered part. Due to the ignitor failure, I removed and replaced the upper oven bake ignitor and tested. Unit operated as designed. No gas leaks detected during service, job completed."

Near Austin, TX 78727

Matthew

Job Details: 02/01/2021

UNKNOWN UNKNOWN VAN NISSAN

Near Dale, TX 78616

Noah D

Job Details: 02/01/2021

FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site to inspect freezer for temp issues, upon inspection found the compressor running and a good frost pattern, replaced control and sensor to fix temp issues, all functions returned and compressor kicked on hard to cool. Complete"

Near Lockhart, TX 78644

Noah D

Job Details: 02/01/2021

WASHER AMANA NTW4516FW3 "Arrived on site to inspect washer for not operating correctly, upon inspection found the main control malfunctioning, replaced control and all functions returned. Complete"

Near Georgetown, TX 78628

Jonathan S

Job Details: 02/01/2021

WASHER KENMORE 110.2002201 "Arrived on site to install previous diagnosed part. Customer had clothes in unit in arrival attempt to run spin and drain and unit was banging to hard to complete. Removed failed suspension rods and installed new. Performed diagnostics mode and ran calibration cycle. Ran on spin cycle and unit is working as designed. Tested all other operations. All tested good, no water leaks detected.

Near Georgetown, TX 78628

Jonathan S

Job Details: 02/01/2021

Near Del Valle, TX 78617

Jacob

Job Details: 02/01/2021

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for unit not filling or draining. Tested unit. Water was no entering the unit. Found that the water valve was not open for the unit to fill. Opened up water valve. Tested unit. Unit filled and drained. No issues at this time. Job complete

Near Hewitt, TX 76643

Tyler

Job Details: 02/01/2021

WASHER WHIRLPOOL WFW3090JW0 Arrived on site for washer that customer stated Lidls not latching properly.upon arrival at the rev park I found customer not on site. Unit was removed frost the Rv and placed away from any power sources. Upon further inspector the unit though I was able to determine after disassembly that the unit had a broken door latch. Internally the locking mechanism has shattered cause door to to function right. I replaced latch but without power I wasnt able to confirm 100% that main control was working. I did however inspect alol wiring between the two parts and found no issues. If symptoms return after powered on the we simply need to replace the main control. Call complete

Near Austin, TX 78738

Brandon

Job Details: 02/01/2021

DISHWASHER GE PDT825SSJ0SS "Arrived on site for customer needing dishwasher installed, after installing, unit tested good.

Near Austin, TX 78737

Robert

Job Details: 02/01/2021

WASHER WHIRLPOOL WTW4950HW1 Arrived on job for complaints of not washing properly. Ran diagnostics and found all physical functions working properly but when running a load the washer canceled drain after filling. Recommend replacement of control. ; ordrng 1 W11498796 (CONTROL )

Near Austin, TX 78757

Scott

Job Details: 02/01/2021

OVEN WHIRLPOOL KEBS109BSS00 "Arrived on site ,replaced main control . Ran preheat all checked normal. job complete ."

Near Leander, TX 78641

Lou

Job Details: 02/01/2021

MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site to install previously diagnosed and ordered parts. Due to the switches failing, I removed and replaced the interlocks and tested. Once I opened the door, the unit tripped the breaker. I pulled the unit down from the cabinets and removed the cover. I inspected the harness and switches and all were good. I tested voltage at the outlet and got 125V. I plugged the unit into a different outlet and the unit operated as designed. I recommended that the customer have the electrician check the breaker as its a GFCI breaker. I reassembled the unit and placed it back in its place and retested and again it tripped the breaker. Job completed"

Near Austin, TX 78748

Jacob

Job Details: 02/01/2021

WASHER MAYTAG MVWB765FW4 Arrived onsite for unit creating a shaking noise. Saw that unit needed to be re leveled. Re leveled unit. Tested unit. Unit tested good. Customer also said that the unit may be causing the pipes in the wall to shake when calling for water. Let customer know that the pipes in the wall is a plumbing issue as the unit pulled in water as it should during testing. No leaks at this time. Job complete

Near Leander, TX 78641

David S

Job Details: 02/01/2021

WASHER WHIRLPOOL WTW8040DW0 "Arrived on site for washer leaving white residue on clothes. I spoke to the customer and he stated it doesnt matter what cycle they run it on it leaves residue on the clothes. I found fault code F9E2 water ring, F2E1 stuck UI key. I gained access to the control and blew through the pressure hose and found it clear. I found no kinks in the line. I ran a diagnostics cycle and found the tub not spinning right. I inspected the gear case and found it leaking oil out of the gear case. I am ordering the gear case to complete the repair, and returning with the slider and rotor bolt just Incase.; ordrng 1 W11455453 (Gearcase) and 1 W11027980 (Rotor bolt) and 1 W10734521 (Slider) and 1 Authorization (Authorization)"

Near Austin, TX 78731

Kevin

Job Details: 02/01/2021

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and inspected dishwasher and found wash motor isnt spraying, replaced it and it is now operating properly. No water leaks detected at time of service, job complete."

Near Austin, TX 78758

David Z

Job Details: 02/01/2021

WASHER MAYTAG MVWB835DW3 "Arrived on site to follow up on washer throwing low fill errors. On arrival found the cold water turned off. Turned on water, found water spraying from cold hose. Hose looks like it was removed and cross threaded back on and not sealing. Removed hose and straightened out threads on valve and reattached hose. Tested valves and they are filling fine, but hoses are dripping slightly and still in need of replacement.

Near Liberty Hill, TX 78642

Lou

Job Details: 02/01/2021

OVEN WHIRLPOOL WOD51EC0HS02 "Arrived on site to follow up on wall oven doors not staying open. I pulled the unit from the wall and contacted techline and spoke to Scott. I advised Scott of the issue with s doors not staying open while placing food inside. I advised that I had replaced the door hinges on the top oven door and got the same results. ordering the main control due to it being out of stock. CNOTE-LSO OER CUSTOMER REQUEST ; ordrng 1 W11261167 (Main control) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Near Lakeway, TX 78734

Robert

Job Details: 02/01/2021

DISHWASHER GE GSD2600G02CC "Arrived on job for complaints of not starting. Found faulty push button switch. Will need to replace switch. ; ordrng 1 WD35X10014 (switch,pushbutton)"

Near Cedar Park, TX 78613

Wesley

Job Details: 02/01/2021

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived onsite and found hose would be needed to install pressure valve. Ordering hose to repair. ; ordrng 1 1/4 inch inlet hose compatible with the pressure valve.

Near Pflugerville, TX 78660

Jimmy J.

Job Details: 02/01/2021

REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 Arrived on site to install previously diagnosed parts. Not all parts were sent with me today. Scheduling return visit once we have all the parts to return and complete the repair. ; O-emld tckt

Near Austin, TX 78757

David Z

Job Details: 02/01/2021

REFRIGERATOR KITCHENAID KUID508HPS00 Arrived on sits to install previously diagnosed parts to resolve record pump not running. Replaced record pump and still no change. Ordering control and harnesses due to recirc pump not getting power. Office to reschedule when parts arrive. Also ordered drain pump tube due to seeing a hole in the existing one. ; ordrng 1 W11034363 (Control) and 1 W11126268 (Pump Harness) and 1 W11123917 (Main harness) and 1 W11097809 (Drain hose)

Near Austin, TX 78725

Jacob

Job Details: 02/01/2021

OVEN WHIRLPOOL WFG114SWB1 Arrived onsite for unit not getting up to temperature. Tested unit. Unit was working as designed. Showed customer how to check temperature correctly and not use a thermometer. Also showed customer that they can change the temperature on the control. Customer wanted the door handle to the unit put on. Ordered parts. Need authorization before returning.; ordrng 1 98009343 (Drawer panel) and 1 WP3405190 (Door handle)

Near Round Rock, TX 78664

Cliff

Job Details: 02/01/2021

WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washer that is not closing properly. Found lid cracked on left hinge corner. Lid will need to be replaced to complete repairs. Office to set return appointment due to part availability.; ordrng 1 W11259006 (Lid)