Service History 763

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Kyle, Texas 78640

Andrey

Job Details: 02/10/2023

"Arrived on site to test unit for not washing, tested unit found wash motor not engaging, replaced wash motor, tested unit, unit now functioning properly, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Austin, Texas 78737

Luis

Job Details: 02/10/2023

Arrived on site. Found defective freezer led module per service pointer installed updated led module. Autho S191AQ ; used 1 W11601311 (Led module) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Austin, Texas 78750

Vincent

Job Details: 02/10/2023

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was water leaking. I took temps RC 32? FC 0? customer had a previous company that said it needed a compressor because it was leaking water. Inspected unit and found the drain tube clogged and also found the drip pan in the freezer clogged with dust and dog hair. I also filled external drain pan to check for cracks and found nothing. Little ice build up on evaporator, used my steamer to remove ice.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KDRS467VSS04

Near New Braunfels, Texas 78132

Andrew

Job Details: 02/10/2023

Arrived on site to test range for clicking. Found outer simmer orifices on LF and RF burners were clogged. Cleared restriction and unit is now working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Austin, Texas 78745

Joe Z

Job Details: 02/10/2023

Arrived onsite for icemaker not working. Upon arrival test Icemaker and not responding. Need to replace icemaker . Replaced icemaker and unit is operating as designed.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS2

Near Austin, Texas 78704

Matthew

Job Details: 02/10/2023

Arrived onsite for ice machine making only thin sheets of ice. Upon arrival inspected unit. Found unit was receiving only half of required water from supply. Found valve is restricted. Replaced valve and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED5700AC0

Near Austin, Texas 78729

Vincent

Job Details: 02/10/2023

"Arrived on site for dryer, inspected unit and work area. Customers complaint that there was a nail at one point on between the drum and seal. Took unit apart and found nothing stuck. I advised customer to clean unit. Used shop vac and clean out all hair and dust. Reassembled and tested. Unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Leander, Texas 78641

Gerry C

Job Details: 02/10/2023

"WDF330PAHS3 Arrived to inspect no water entering unit. I entered service test mode and found 6-2 error stored in memory. I found there was line VAC to the valve, but upon testing, the solenoid showed electrically open. I removed and replaced the valve and tested. All functions returned to normal and the unit operated as designed. I allowed the machine to complete a service mode test. No leaks observed during service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM6

Near Austin, Texas 78745

Leonardo

Job Details: 02/10/2023

Arrived on site to test unit for not heating. Test unit and found F7E1 error. Turned heating element on manually and heating element working correctly. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5PVEXWS06

Near Belton, Texas 76513

Jonathan M

Job Details: 02/10/2023

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the thermostat and test of the unit. He began to cool and operate as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Kempner, Texas 76539

Tyler

Job Details: 02/10/2023

Arrived on site for washer not functioning correctly. Upon arrival confirmed issue and found unit showing rotate to cycle error on all settings. Tried reset based on service pointer but it didnt work. I made repair. Found unit functioning on all settings as designed without failure call complete

We serviced a

WHIRLPOOL WASHER

Model Wtw4955hw1

Near Temple, Texas 76504

Jonathan M

Job Details: 02/10/2023

"Arrived on site for a washing machine that is making a grinding sound as it spins. Inspected unit and work area. Did confirm the customers complaint after running the unit through a drain in span. Found the cam was stripping. Check underneath the unit and did not find any evidence of issues with the actuator or gear case. Also found the belt had been stretched out and could use a replacement. Replaced the cam and belt and tested the unit. The unit began to work and operate as designed.

We serviced a

KITCHENAID OVEN

Model KEBS107SSS02

Near Austin, Texas 78734

Scott

Job Details: 02/10/2023

"Arrived on site for broiler not working . Found element burned thru .. Replaced element . Ran preheat all checked normal.

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18NNZS0

Near Austin, Texas 78731

Luis

Job Details: 02/10/2023

"Arrived on site for water leaking. Removed kickplate found no leaks at valve,found water on back wall,removed unit from enclosure found water leaking from water line source,removed defective water line installed new water line had water turned back on no leaks at line,reinstalled unit checked water drainage good no leaks. used 1 Wx08x10006 (Water line) from stock"

We serviced a

JENN-AIR OVEN

Model JJW2430DS01

Near Austin, Texas 78704

Leonardo

Job Details: 02/10/2023

Arrived on site to test unit and found shorted key pad. Customer got jenair and got a concession for parts.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HB2

Near Austin, Texas 78735

Leonardo

Job Details: 02/10/2023

Arrived on site to test unit for unit making loud noise. Test unit and found bad magnetron capacitor and diode. Replaced all aparts. Test unit and unit test good job complete.

We serviced a

MAYTAG DRYER

Model MEDE251YL0

Near Georgetown, Texas 78633

Lou

Job Details: 02/10/2023

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and the element never came on. Using my vent test kit, I tested the airflow to the unit and the first two tests failed (photos). I tested again with the vent tube at the back of the unit removed and the unit passed. I disassembled the unit and inspected the element and found it badly worn (photo). Also found the unit full of lint and the rollers and tension pulley were worn. Also found the drive belt badly worn I removed and replaced all mentioned parts and cleaned the unit (before/after photos) and reassembled the unit. Tested the unit and it is operating as designed. I recommended the customer have someone check/clean the vents before using the unit as the unit will fail again if the vents arent cleaned. No lint observed at the end of service, job completed."

We serviced a

KENMORE DRYER

Model 110.698228

Near Georgetown, Texas 78633

Lou

Job Details: 02/10/2023

"Arrived on site to inspect dryer not heating. Upon further inspection, I removed the bottom front panel and tested the unit and found the element not coming on. I tested the element and found it open. I disassembled the unit and removed the element and found the middle metal plate badly warped and cracked and the coils broken (photo). Also found the rollers and tension pulley not operating properly and the belt badly frayed. I removed and replaced the rollers, tension pulley, element and belt and cleaned the unit (before/after photos) and reassembled and tested. Unit is operating as designed. No lint observed at the end of service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Georgetown, Texas 78633

Lou

Job Details: 02/10/2023

"Arrived on site to inspect dishwasher with no power. Upon further inspection, I attempted to test the unit and the control panel would not respond. I found the unit plugged in so I tested the harness at the junction box and found no power. Tested the outlet and found no power there. Inspected the breaker and found it to be a GFCI breaker. Tested the breaker and it failed to trip. Once I was able to get the breaker to trip, I found my outlet tester lit up. I found the unit powered on and placed it in diagnostics showing no error codes. Tested the unit and it is operating as designed No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ1

Near Georgetown, Texas 78628

Lou

Job Details: 02/10/2023

"Arrived on site to install previously diagnosed and ordered part. Due to the unit door handle being broken and the inner door trim being cracked, I removed and replaced the microwave door and tested. Unit is operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WCE77US0HS01

Near New Braunfels, Texas 78130

Andrew

Job Details: 02/10/2023

Arrived on site and replaced LR infinite switch. Unit now working as designed. Cust to repair faulty breaker per Techline. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Lakeway, Texas 78738

Kevin

Job Details: 02/10/2023

"Arrived on site and inspected washer and found no excessive noise during diagnostic cycle, inspected blower assembly and found gear case is leaking oil.

We serviced a

WHIRLPOOL VENTHOOD

Model UXL6036YSS0

Near Austin, Texas 78738

Kevin

Job Details: 02/10/2023

"Arrived on site and Replaced blower motor diagnosed on previous visit, after replacement also found switches in control box were flipped. After resetting their location properly vent hood is now working correctly

We serviced a

WHIRLPOOL MICROWAVE

Model YWMH76719CS0

Near Dale, Texas 78616

Andrey

Job Details: 02/10/2023

"Arrived on site to test unit for door error,tested unit found top inter lock broken, replaced part, tested unit unit now running as designed, job complete"

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Austin, Texas 78759

Vincent

Job Details: 02/10/2023

"Arrived on site for dishwasher, inspected unit and work area. Customer had water line installed. I gained access to the valve and removed it and there was lots of calcium breaking apart from the water heater. I advised customer that it was continue to do the same even after replacing the water line and valve because calcium is coming trough. No leaks observed during service. Job completed."

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Dripping Springs, Texas 78620

Kevin

Job Details: 02/10/2023

"Arrived on site and inspected dryer and found belt has broken. After replacement dryer is working properly. Job complete

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Dripping Springs, Texas 78620

Kevin

Job Details: 02/10/2023

"Arrived on site and inspected washer and did not find any issues. Noise customer was hearing was a set of keys they found after a wash cycle. Ran all functions in diagnostic cycle and everything checks good

We serviced a

WHIRLPOOL DISHWASHER

Model Wdf520padm7

Near Leander, Texas 78641

Kimo

Job Details: 02/10/2023

"Arrived onsite for and DW that is not draining. Upon inspection I found that drain hose clear and all other functions operating. I removed the drain pump and found that the was a peace of glass stuck in the impeller I inspected the pump for and damaged and found none, I reinstalled the pump and tested the unit several times and found unit operating as designed no leaks.

We serviced a

SAMSUNG DRYER

Model DV48J7770EP/A2

Near Cedar Park, Texas 78613

Kimo

Job Details: 02/10/2023

Arrived onsite for a dryer the will not tumble or heat. Upon inspection I found that the belt and pulley were broken. I installed the new parts and tested the unit several times and found that the unit is now operating as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Cedar Park, Texas 78613

Kimo

Job Details: 02/10/2023

Arrived onsite for a stacked washer dryer that will not dry cloths and the washer will only turn on when the dryer is on. Upon arrival I tested the power at the wall and found that the outlet was only producing 120v but there should be 240v there.

We serviced a

WHIRLPOOL MICROWAVE

Model KMHC319ESS4

Near Cedar Park, Texas 78613

Kimo

Job Details: 02/10/2023

"Arrived onsite for a MW that is in need of installation after lightning strike. Upon inspection I found that all functions work but the the door doesnt recognize that its closed at times

We serviced a

WHIRLPOOL DISHWASHER

Model GU2475XTVYO

Near Cedar Park, Texas 78613

Kimo

Job Details: 02/10/2023

"Arrived onsite for a DW in need of inspection after lightning strike. Upon inspection I found that the unit was operating as designed. It filled, the wash motor spun. The drain pump pumped the water out, and the heating circuit tested good. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Leander, Texas 78641

Gerry C

Job Details: 02/09/2023

"WTW5057LW0 Arrived to inspect noise. The customer described the issue occurring during either spin or drain functions. Within service test mode, I could not hear or recreate the issue and I inspected. I found the gear case had leaked and there was a considerable amount of oil within the motor cover. The unit will require a gear case, belt and cam. No leaks observed during service. ; ordrng 1 W11449840 (Gear Case) and 1 W11239857 (Belt)"

We serviced a

JENN-AIR FREEZER

Model JBZFL18IGX00

Near Cedar Creek, Texas 78612

Matthew

Job Details: 02/09/2023

Arrived onsite for freezer ice maker not producing ice. Upon arrival inspected unit. Accessed ice maker and found stuck midway through a harvest cycle. Ran diagnostics and ice maker was not responding. Power cycled unit and tried again but not responding. Ordering ice maker. Office to reschedule.; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Smithville, Texas 78957

Matthew

Job Details: 02/09/2023

"Arrived onsite for washer continuously going out of balance. Upon arrival inspected unit. Ran diagnostics and found stored error F3E3 inlet water temperature, F5E5 off balance load. Called tech line due to same issues. Spoke to Steve. Found this model does not have an inlet thermistor,No thermistor present. Lifted top and found tub out of round. Sent pictures to techline. Steve recommended replacing the inner basket, hub, gearcase and suspension. Provided SR#7735695363. Requesting 2 hr. Office to reschedule ; ordrng 1 W11513243 (Inner basket) and 1 W11550891 (Agitator) and 1 W11551646 (Spanner) and 1 2hr (2hr)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Taylor, Texas 76574

Vincent

Job Details: 02/09/2023

"Arrived on site for washer, inspected unit and work area. Customers complaint was washer making noises. Inspected unit and found gear oil leaking and the cam worn out and belt stretch out. I will order parts. No leaks observed during service. ; ordrng 1 W10721967 (Cam) and 1 W11611297 (Belt)"

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Austin, Texas 78746

Kevin

Job Details: 02/09/2023

"Arrived on site and found right front burner is not sparking, all others work properly. Cooktop is siliconed in place, will need to bring back igniter, switch harness, and spark module to ensure repair. Customer will have cooktop made accessible.; ordrng 1 W11319687 (Spark module) and 1 W11344433 (Harness) and 1 W11580024 (Igniter)"

We serviced a

JENN-AIR BUILT IN COFFEE

Model JBC7624BS

Near Driftwood, Texas 78619

Luis

Job Details: 02/09/2023

"Arrived on site. Powered unit on unit not running through a operating cycle unable to dispense water called tech support ran diagnostics ordering flow meter,valve and tubing ; ordrng 1 W10661753 (Tube) and 1 W10661751 (Tube) and 1 W10661750 (Tube) and 1 W11363605 (Valve) and 1 W10661085 (Valve) and 1 W10661744 (Regulator) and 1 W10661079 (Pump) and 1 W10661084 (Flow meter)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Waco, Texas 76710

Jonathan M

Job Details: 02/09/2023

Arrived on site for a dryer that is not heating. Inspected unit and work area. Check voltage and polarity and found proper voltage and polarity coming to the unit. I disassembled the unit and checked all heating components. Found all heating components showing continuity. Removed the motor connector off of the heater and check voltage between that and ground. Found 2 V coming from or through the centrifugal switch on the motor indicating a bad motor. Ordering the motor and blower wheel just in case and rescheduled the customer to 2/15 per their request. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near Belton, Texas 76513

Tyler

Job Details: 02/09/2023

"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found temps in both compartments (rc-17/fc-40) upon further examination I found fc Evap coil dry with no traces of moister. Rc evap was frosted over. Found following results for thermistors 4.43k, 4.31k, 6.43k, 6.83k. Found rc evap cover asm/thermistor failing. Also verified water dispenser not working and frozen over. Customer will reported on following day if lines thawed and dispenser functions were restored. Rescheduled customer ; ordrng 1 W11610999 (Evap cover) and 1 W11610999 (Rc Evap Cover)"

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Austin, Texas 78749

Scott

Job Details: 02/09/2023

Arrived on site for washer not agitating and spinning . Ran diagnostics unit will start to hum immediately after powering on . Got motor fault codes . Found bad windings in motor . Ordering cap and motor . Set return for 2/14 No water leaks detected at time of service ; ordrng 1 W11454372 (Motor) and 1 W11428524 (Cap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Killeen, Texas 76549

Tyler

Job Details: 02/09/2023

"Arrived on site for refrigerator not cooling/needing ss repair. Upon arrival confirmed cooling complaint but found fc had large defrost related ice build up along evap cover. Verified thermistor values from control and found thermistor in fc failing. Rescheduled customer for 02/14/23 to complete repairs with new W11566851 control, WPW10384183 thermistor(2x). ; schdld next appmn

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM704KPS0

Near Austin, Texas 78734

Leonardo

Job Details: 02/09/2023

Arrived on site to test unit for unit not starting. Test unit and found different error codes F7E1-F9E1-F8E2. Tried running unit and unit keeps giving not draining error when theres mo water. Will order new control board and new sump and motor. Office to reschedule ; ordrng 1 W11410061 (Control board) and 1 W11416362 (Sump and motor)

We serviced a

WHIRLPOOL VENTHOOD

Model WVW53UC6LS

Near New Braunfels, Texas 78130

Andrew

Job Details: 02/09/2023

Arrived on site to test unit for blower motor broken. Verified motor is needed. Parts showing out of stock. Office to reschedule. ; ordrng 1 W11351717 (Blower)

We serviced a

GE REFRIGERATOR

Model GFE28GYNGFS

Near Buchanan Dam, Texas 78609

Maurice R

Job Details: 02/09/2023

Arrived on site for refrigerator not dispensing ice and water. Tested the door switch at the voltage UI board at j4-4 and j4-16 120vac when door closed and 0 volts when door open. The UI has 120vac supplied to the board. Working with Susie we came to the conclusion that the harness in the door has short in it not allowing for water or ice to be called for when the lever is pushed. No water leaks detected during service ; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Austin, Texas 78704

David S

Job Details: 02/09/2023

Arrived on site for fridge not cooling. I inspected the unit and work area. I found the fridge off at the breaker. I spoke to the customer and found out the unit will almost immediately trip the breaker. I gained access to the compressor and unplugged it. I powered the unit on and found it tripping. I replaced the control and retested I found with the compressor unplugged the unit runs. I plugged the compressor back in and when the control sends voltage to the compressor it trips the breaker. I retested the a test start device and found the same thing. I am ordering a sealed system to complete the repair. The office will reschedule.; ordrng 1 W11557425 (Compressor) and 1 W11598433 (Evaporator) and 1 Uvdryer (Uv dryer) and 1 W11504423 (Capillary Tube to Evaporator) and 1 W11504415 (Suction to evap) and 1 W11504445 (Heat loop to dryer) and 1 W11504447 (Cap tube to dryer) and 1 W11506635 (Access valve) and 1 R600 (R600) and 1 Lokring (Lokring)

We serviced a

MAYTAG RANGE

Model MGS8800FZ0

Near Kyle, Texas 78640

Joe Z

Job Details: 02/09/2023

"Arrived onsite to install previously ordered parts. Replaced screw inserts. Customer mentioned that front right burner flame is too low on high and too high on low. Tried adjusting and valve is failed. Also fromtleft orifice holder is crooked. Need to order Front left orifice holder , front right orifice holder, manifold, and both left front and right front flame spreaders. Need AUTHO. Office to reschedule ; ordrng 1 W10885072 (Manifold) and 1 W10552128 (Left front orifice holder) and 1 W10552126 (Right front orifice holder) and 2 WPW10256028 (Left/ Right front flame spreader)s and 1 Autho (Autho)"

We serviced a

WHIRLPOOL DRYER

Model WHD862CHC0

Near Austin, Texas 78704

David S

Job Details: 02/09/2023

Arrived on site for dryer making a noise. Ininspcted the unit and work area. I tested the unit and found the compressor fan not really spinning and making a horrible noise. Inspected the drum and found the front drum seal is partially gone. I am ordering the compressor fan and the front seal to complete the repair. Reschedule; ordrng 1 W11193479 (Front drum seal) and 1 W11342035 (Compressor fan)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS2

Near Round Rock, Texas 78665

Vincent

Job Details: 02/09/2023

"Arrived on site for microwave, inspected unit and work area. Customers complaint was microwave light would not turn off. Tested unit with bulb that customer had and pressed the power light button off and would not shut off. Unit will need a new control to fix the issue. ; ordrng 1 W11552018 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS2

Near Austin, Texas 78725

Kimo

Job Details: 02/09/2023

"Arrived onsite for DW that will not start the wash cycle. Upon arrival I put unit in diag mode and found code stored f6e6. Wat temp code. I check that the sensor was plugged in and that the water entering the unit was at least 85*. Upon further inspection I found that the filter was clogged, I cleaned the filter and the attempt to run a regular wash cycle and found no change. Ordering owi WPW10705575; ordrng 1 WPW10705575 (SENSOR) and 1 WP661566 (THERMOSTAT)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near New Braunfels, Texas 78132

Andrew

Job Details: 02/09/2023

Arrived on site to test unit for not cooling. Found compressor has failed. Recommend replacing compressor and leaking RC evap. Needing 2hrs on return visit and SS tech. Unit is r134a. ordrng 1 W11592009 (Compressor) and 1 W10865322 (Evap) and 1 W10843121 (Non-UV) and 1 W10913906 (Access)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Lakeway, Texas 78734

Leonardo

Job Details: 02/09/2023

Arrived on site to test unit for unit leaking. Test unit and found bad bottom door seal. Ordering new seal parts are covered ; ordrng 1 W11606677 (Bottom door seal)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Georgetown, Texas 78633

Lou

Job Details: 02/09/2023

"Arrived on site to inspect wall oven/microwave combo unit turning off on its own. Upon further inspection, I found the unit not connected to WiFi. Customer advised they had switched providers. I assisted the customer in connecting to the WiFi and placed the unit in diagnostics. Checked for error codes and found F6E4. Cleared the code and tested the unit and the oven is operating as designed. Customer advised they popped popcorn earlier and there was a spark inside the microwave. I found the top wave guide cover burnt (photo). I inspected the magnetron and wave guide and it is good. I tested the microwave with my tester and the guide cover caught on fire. ; ordrng 1 W11261167 (Main control) and 1 W11346197 (Magnetron) and 1 W11325604 (Inverter) and 2 W10915651 (Wave cover)s and 1 CNOTE (LSO PER CUSTOMER REQUEST (KC))"

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS1

Near The Hills, Texas 78734

Leonardo

Job Details: 02/09/2023

Arrived on site to test unit for unit not heating. Test unit and found and high voltage. Will need to replace magnetron capacitor and diode. Found smashed magnetron will re order mag ; ordrng 1 W10818686 (Magnetron)

We serviced a

WHIRLPOOL RANGE

Model WFC310S0AS0

Near Kyle, Texas 78640

Joe Z

Job Details: 02/09/2023

"Arrived onsite for NOT ABLE TO CONTROL THE HEAT. Upon arrival customer states that all burners operate,they just sometimes get too hot or dont work at all. Test unit and all burners heat. Customer wants to go ahead and have all burners repaired correctly. Need to replace infinity switches for all 4 burners. Ordering all 4 infinity switches. Office to reschedule . ordrng 1 WP3148952 (Infinity switch) and 1 WP3149400 (Infinity switch)"

We serviced a

WHIRLPOOL DRYER

Model WETLV27HW2

Near Georgetown, Texas 78628

Lou

Job Details: 02/09/2023

"Arrived on site to inspect washer/dryer combo unit with the dryer not operating. Upon further inspection, the customer advised that at the previous service call, the voltage was incorrect at the wall and the found the wiring incorrect. I tested voltage at the wall outlet and got 246V. Checked the L1 to Neutral and L2 to Neutral and both read 123V. I removed the control panel and inspected the timer and found the timer not getting voltage. The main control was getting 122V. I tested the fuse and it was good. I am ordering the main control, timer, dryer main control, thermostat and cutoff kit and scheduled return service. Unit left unplugged for safety. No water leaks and no lint observed during service.; ordrng 1 W11409801 (Timer) and 1 W11481725 (Main control) and 1 WPW10476828 (Dryer control board) and 1 WP3390291 (Thermostat) and 1 279769 (Cutoff)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Austin, Texas 78737

Leonardo

Job Details: 02/09/2023

Arrived on site to replace heating element due to service pointer. Replaced element test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Niederwald, Texas 78640

Kevin

Job Details: 02/09/2023

"Arrived on site and found customer has defrosted refrigerator and found brown wire to heating element harness is not attached inside connector. After resetting wire And jumping bimetal ran test 6 and Heater is now working properly, spoke with CS, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near New Braunfels, Texas 78130

Andrew

Job Details: 02/09/2023

Arrived on site to test unit for not heating. Found error f7e1(no heat). Found connection to element popped out. Secured connection and unit completed diagnostics with no issues. No leaks detected. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS1

Near Canyon Lake, Texas 78132

Andrew

Job Details: 02/09/2023

Arrived on site to test unit for not starting. Found over flow switch connection worked itself loose. Secured connection and unit now working as designed. Advised to use less liquid detergent as signs of suds overflowing into over flow pan present. No leaks detected. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model Mss25n4mkz04

Near Austin, Texas 78736

Kevin

Job Details: 02/09/2023

"Arrived on site and Replaced fresh food door. Alignment on door required a lot of adjustment and heating of gasket to get door to seal. Send multiple pictures to KB/service management, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Austin, Texas 78747

Luis

Job Details: 02/09/2023

"Arrived on site. Found both compartments slightly cool,removed compressor cover found oil and bubbles leaking from manufacture lockring connection,removed refrigerant removed defective lockring added coupler,access valve and new drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, Texas 78723

Cliff

Job Details: 02/09/2023

Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier and followed r600 procedures for vacuum and charging. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Manor, Texas 78653

Cliff

Job Details: 02/09/2023

Arrived on site to diagnose a refrigerator that is making unusual noise. Found condenser lines vibrating causing noise. Repositioned lines and noise is no longer present. Documented with tech line and job is complete. Tech line rep AdrianFile# 7735695589

We serviced a

MAYTAG DRYER

Model MED6200KWO

Near Manor, Texas 78653

Cliff

Job Details: 02/09/2023

Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing airflow through unit and venting issue will need to be resolved prior to using unit.

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Austin, Texas 78724

Matthew

Job Details: 02/09/2023

"Arrived onsite to replace failed control. Replaced main control and tested. Automatic drain stopped, door unlocked and UI is responding. Ran a normal load and customer will monitor. Unit is functioning properly. Job complete"

We serviced a

AMANA OVEN

Model AER6303MFB2

Near Austin, Texas 78724

Kimo

Job Details: 02/09/2023

"Arrived on site for a range with a error code on display. Upon arrival I found F1E0(Internal board failure) i power cycled unit and found no change, I replaced the control and tested unit and found unit operating as designed job complete."

We serviced a

WHIRLPOOL DRYER

Model WED4985EW0

Near Austin, Texas 78754

Kimo

Job Details: 02/09/2023

"Arrived onsite for a dryer that will not heat. Upon arrival I performed an airflow test and found that the unit had Great airflow and the unit heated. I spoke with the customer about the issue and when it happens, the explained that it seems to be random depending on the setting they use. Due to the seemingly random nature of the issue I replace the timer and tested the unit, then advised the customer to stay away for the fluff air setting because it doesnt add heat in that setting. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Taylor, Texas 76574

Vincent

Job Details: 02/09/2023

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was icemaker not dispensing ice from the chute. Found ice build up on the auger motor not letting the ice bucket sit in place correctly. I removed all the ice and used food grade silicone to lubricate. Advised customer to empty ice once a week to prevent it from melting or clumping. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Taylor, Texas 76574

Vincent

Job Details: 02/09/2023

"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R600 . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near San Marcos, Texas 78666

Andrey

Job Details: 02/09/2023

"Arrived on site to test unit for not cooling, tested unit found evaporator completely frozen over, defrosted evaporator and found heater connector was pulled out, secured connection, replaced control and thermistor as precautionary, tested unit heater is now engaging and unit developed a good frost pattern, unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Canyon Lake, Texas 78130

Andrey

Job Details: 02/09/2023

"Arrived on site to test unit for not advancing in cycle, tested unit found leaking capacitor, replaced capacitor and tested unit now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL COOKTOP

Model WCE77US0HB01

Near New Braunfels, Texas 78130

Andrey

Job Details: 02/09/2023

"Arrived on site to replace previously diagnosed infinite switches, replaced two front infinite switches and tested, unit is now running as designed, job complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS04

Near The Hills, Texas 78738

Luis

Job Details: 02/09/2023

"Arrived on site for water not dispensing. Tested dispenser no water flow,removed filter and reinstalled water dispensing installed a new valve and tube checked connections no leaks,tested water dispenser working checked connections again no leaks. Unit working as designed. ; used 1 8212547rp (Tube), and 1 W10786952 (Valve) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, Texas 78738

Luis

Job Details: 02/09/2023

"Arrived on site. Removed evaporator cover good frost pattern on evaporator,ran diagnostics thermistors passed ran fan test passed ran compressor test multiple times compressor powering on correctly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFN502ESS02

Near Austin, Texas 78738

Luis

Job Details: 02/09/2023

Arrived on site. Replaced defective freezer door skin.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near Seguin, Texas 78155

Andrey

Job Details: 02/09/2023

"Arrived on site to test unit cooktop issues, tested unit found Manufacture defect in cooktop glass, air bubbles trapped in glass, replaced cooktop, job complete"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near New Braunfels, Texas 78130

Andrey

Job Details: 02/09/2023

"Arrived on site to test unit for not completing cycle, tested unit found when shift actuator trys to shift, it cancels cycle, replaced actuator but unit is still canceling cycle, replaced control and tested, unit is now running as designed, no leaks detected job complete"

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Waco, Texas 76712

Jonathan M

Job Details: 02/09/2023

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced both hinges and tested the unit. The unity candle working operate as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Belton, Texas 76513

Tyler

Job Details: 02/09/2023

Arrived on site for dishwasher not working correctly. Upon arrival confirmed issue and found f4e3 in diagnostics. After further testing I found motor had failed. Replaced sump asm then tested unit. Found no leaks and unit now functioning as designed. Call complete

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Riesel, Texas 76682

Jonathan M

Job Details: 02/09/2023

"Arrived on site for a dishwasher that is making the scraping sound swelling use. Inspected unit and work area. Customer advised that when they first got the unit, the unit a little quieter but we have noticed water sounds coming from the dishwasher when the unit is washing dishes. Where the units are diagnostics and did not find any stored air codes. Ran the unit through an auto test and the customer verified the sound that he was hearing when the unit was recirculating water. I did not see any abnormal sound coming from the dishwasher when it was running and did advise that this is normal operation. The customer just wanted to make sure before he ran out of warranty. The unit is working as designed. Call complete."

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Canyon Lake, Texas 78133

Andrew

Job Details: 02/09/2023

Arrived on site to test unit for flames too high. Adjusted flames and customer now satisfied with improvement. No leaks detected. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Waco, Texas 76705

Jonathan M

Job Details: 02/09/2023

Arrived on site for a washing machine thats not filling up with enough water. Inspected unit and work area. Ran unit through diagnostics and did not find any stored air codes. Ran the unit through an auto test in the unit ran as designed. The customer advised that she just thinks that the washer should have more water than it does and is concerned about its washability in regards to the small amount of water than it does put in. I did explain to the customer that a lot of this is due to water efficiency standards set by the EPA. I did give the customer some information on how to get her best wash and fill volume. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Waco, Texas 76704

Jonathan M

Job Details: 02/09/2023

Arrived on site for a range that is flashing an F1 (control failure) error code. Inspected unit and work area. Attempted to power cycle the unit and still found that error code pop up immediately without touching anything. It to clear the code and was unable to do so. Check resistance on the temperature sensor and found it within range. Replaced the control and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Bellmead, Texas 76705

Jonathan M

Job Details: 02/09/2023

Arrived on site for a washing machine that has no power. Inspected unit and work area. Customer had the unit unplugged so we plug the unit in. But hit the power button was unable to get the air to come on. Ran the unit into diagnostics and found all the lights come on and start operating as designed. Ran the unit to an auto test and the unit ran as designed. Turned off the unit and turned back on and found all the lights working and the unit able to run a wash cycle. Ran the unit on a normal wash and found the unit starting and operating as designed. Advise the customer to call back if any other issues persist. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hillsboro, Texas 76645

Jonathan M

Job Details: 02/09/2023

Arrived on site for the washing machine that is not completing cycles. Inspected unit and work area. Were in the units are diagnostics and found an F8 E1 (low/no water detected during fill) error code. I tested both valves and found the cold water valve the one not pulling in any water when you call for it. Verified proper voltage and replace the valve. Tested the unit and the unit begin working operate as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM2

Near Leander, Texas 78641

Gerry C

Job Details: 02/09/2023

"WDT920SADM2 Arrived to inspect detergent issue. I found the dispenser was working, but the lower spray arm had dislodged after prior repair. I corrected the spray arm position and mounting and tested. Operational test good, no leaks observed during service. Warranty applied to service."

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Leander, Texas 78641

Gerry C

Job Details: 02/09/2023

"KCGS556ESS02 Arrived to inspect no spark. I found the unit did have line VAC present and I removed the top for inspection. The main power supply line was incorrectly routed. After correcting the issue, the unit ignited as designed. No gas leaks detected during service."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ08

Near Belton, Texas 76513

Tyler

Job Details: 02/09/2023

Arrived on site for microwave needing previously diagnosed control. Upon arrival reconfirmed issue and installed board. After further testing I found unit still had a bad 20amp fuse. Replaced fuse also and found unit now fully functioning as designed. Also recommended to customer to replace bulb with bulb manufacturers recommended (8206232a). Call complete

We serviced a

MAYTAG WASHER

Model WTW5057LW0

Near Moody, Texas 76557

Tyler

Job Details: 02/09/2023

Arrived on site for washer needing previously diagnosed outter tub and drain pump. Upon arrival installed both parts. Reassembled unit and insured their were no chances of leaks and all connections were secured. Unit working as designed call complete

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2

Near Austin, Texas 78747

Scott

Job Details: 02/09/2023

"Arrived on site for no heat dryer . Found heater element failed . Had office reach out to customer , customer declined and doesnt want to pay trip fee . Put unit back together, unit is functioning as before diagnosis . Job complete ."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Austin, Texas 78744

Scott

Job Details: 02/09/2023

"Arrived on site for dishwasher flashing 2-2 error . Unable to put in diagnostics, no response from keypads . Found one of keypad buttons stuck . Replaced UI housing . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS02

Near Austin, Texas 78744

Scott

Job Details: 02/09/2023

Arrived on site for oven not heating properly . Ran temp checks and upper oven checked normal. Lower oven was off . Adjusted lower up 20 degrees. Reran temp check . All checked normal. No gas leaks detected at this time. Job complete

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Georgetown, Texas 78633

Lou

Job Details: 02/09/2023

"Arrived on site to inspect wall oven turning on by itself. Upon further inspection, I found the unit not connected to WiFi and the customer didnt have the manufacturer app downloaded on their phone. I placed the unit in diagnostics and checked for error codes and found none. I assisted the customer in connecting to WiFi and tested. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Killeen, Texas 76543

Tyler

Job Details: 02/09/2023

"Arrived on site for washer needing previously diagnosed parts. Upon arrival reconfirmed issue and drained remaining water from tub. Replaced control, pump and latch. Found unit cycle through multiple tests with no leaks or errors. Call complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Austin, Texas 78744

Scott

Job Details: 02/09/2023

"Arrived on site for lid not locking . Found latch would just click . Replaced latch . Ran diagnostics, lid is locking but when trying to agitate or spin unit would just hum. Found also cap has failed . Replaced cap with truck stock part W11395618. Re ran test wash all checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model MVWP575GW1

Near Leander, Texas 78641

Gerry C

Job Details: 02/09/2023

MVWP575GW1 Arrived to inspect spin issue. I entered service test mode and found F7E1 was the only stored code. I found the main (outer) shaft was improperly attached at the factory to the upper cover of the planetary drive. I removed and replaced the gear case and the issue was resolved. I calibrated and tested and the unit operated as designed. No leaks observed during service.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near West, Texas 76691

Jonathan M

Job Details: 02/09/2023

Arrived on site for a washing machine that is not starting a cycle. Inspected unit and work area. Customer advised that the unit seems to be not acting the same way that used to when she first bought it. She advised that the lid lock takes forever to lock. Tested the unit on a normal wash cycle and found the lid lock working as designed and the load starting. Ran the unit through diagnostics and did not find any stored air codes. Ran the unit through an auto test in the unit ran as designed. The customer ran a load of laundry and the unit ran as designed again. Check voltage and polarity at the wall and found proper voltage and polarity. Did find the unit on a shared breaker in the utility room. Did advise the customer that the main issue she may be experiencing may be due to being on a shared circuit and that their manufacturer recommends getting on its own dedicated circuit. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED7120hw0

Near Liberty Hill, Texas 78642

Maurice R

Job Details: 02/09/2023

Arrived onsite for dryer not drying. On inspection tested thermal fuse was good thermal cutoff was good. Tested the heating element and had a open in the element. Replaced the heating element and tested the unit and it was now getting hot. Ran the dryer for 10 minutes in was hot in the dryer. Unit operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Georgetown, Texas 78633

Lou

Job Details: 02/09/2023

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the bake ignitor and tested the unit. I found the unit is heating too hot. My temp readings were 486, 293, 386, 301, 400, 303 for an average of 361.5 degrees. At the customers request, I calibrated the unit minus 10 degrees. No gas leaks detected during service, job completed."