Service History 763

Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/02/2019
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived onsite for customer complaint of OTR microwave not heating. Tested unit with microwave safe test lint and found no lights on. Uninstalled unit and removed wrapper. Installed new capacitor and diode. Tested unit. Found magnetron not coming on. Unit will need new magnetron. ; ordrng 1 WPW10693025 (magnetron)
Near Pflugerville, TX 78660
Al
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM "Arrived to inspect ice maker not making ice.Confirmed the complaint, removed and replaced the ice maker from (JOB#226526).Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Ice maker filled and is currently harvesting the water.JOB COMPLETE"
Near Dripping Springs, TX 78620
Luis
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for broken wires to fill tube. Removed fill tube,installed new fill tube assembly. Ran diagnostics all test passed"
Near Austin, TX 78739
Leonardo
Job Details: 07/02/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to to replaced console. Replaced console test unit and unit test good job complete.
Near Buda, TX 78610
Kevin
Job Details: 07/02/2019
WASHER MAYTAG MVWB855DC3 "arrived on site and inspected washer and found saved code again for long filling. Set washer into diagnostic cycle but it would not dispense hot or cold water on tests one and two. Replaced control board and tests are now operating properly. No water leaks from connections at time of service, job complete
Near New Braunfels, TX 78132
Kevin
Job Details: 07/02/2019
ICE MACHINE WHIRLPOOL GI15NDXZB1 "Arrived on site and inspected ice machine and found condenser fan is not running. Uninstalled ice machine and after replacing fan it is now operating properly No water leaks from connections at time of service, job complete"
Near Austin, TX 78738
Robert
Job Details: 07/02/2019
OVEN KITCHENAID KEBS207BSS00 Arrived on job to replace sensor and calibrate. After replacement test operation and temperature on multiple settings.
Near Bee Cave, TX 78738
Robert
Job Details: 07/02/2019
DRYER WHIRLPOOL WED8900BW0 Arrived on job for complaints of noise. Found tension assembly causing squeak. ; ordrng 1 WPW10547292 (pulley-idr)
Near Granger, TX 76530
Steve C.
Job Details: 07/02/2019
WASHER WHIRLPOOL RTW4516FW1 "Arrived on site for the unit is making noise. Tested the unit and and found the unit when agitating is makes a grinding noise. Removed the agitator and tested the unit. It did not make the noise. Replaced the agitator and tested the unit. Unit still has the same noise. The unit will need new gear case, spanner nut, suspension rods, block, and will use the previous ordered parts if needed. Also need to order the leveling feet due to being worn out.; ordrng 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 4 WPW10397994 (leveling leg)s"
Near Austin, TX 78704
Wesley
Job Details: 07/02/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onnsite and installed new gasket. All checks good.
Near Lakeway, TX 78738
Paul
Job Details: 07/02/2019
REFRIGERATOR KITCHENAID KSSO48FMX01 Arrived onsite to replace the previous diagnosed parts. I replaced the main control and tested the unit. The unit is working as designed. Call complete.
Near Kingsland, TX 78639
Cliff
Job Details: 07/02/2019
REFRIGERATOR AMANA AFI2538AEW Arrived on site to replace control board for refrigerator. Replaced control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78728
Tyler B.
Job Details: 07/02/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for unit heating complaints, removed unit found vent hose restricted, and also found cut off open, replaced cut and fixed vent hose and tested good."
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00
Near Burnet, TX 78611
Cliff
Job Details: 07/02/2019
WASHER WHIRLPOOL WTW8040DW Arrived on site to diagnose a washing machine that will not start cycles. Found the lid assembly broken causing unit not to latch properly. Replaced lid assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78681
Al
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to install previously ordered part.Removed and replaced the ice motor.Reassembled the unit and unit preformed test 37 and fan works properly.All water lines were dry at the time of service.JOB COMPLETE
Near Leander, TX 78641
James
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site and tested operation. I found low water pressure at dispenser. Tested with out filter and got same result. Removed supply line from unit and tested water pressure into a bucket and found only a trickle of water coming from supply valve in wall. Instructed customer that the supply in wall would need to be corrected for proper operation. Job complete
Near Georgetown, TX 78628
Joel G.
Job Details: 07/02/2019
REFRIGERATOR LG LFX29927ST03 Arrived on site to diagnose frz side ice maker clumping ice. Found 2 degs in frz. Found ice maker not releasing all cubes and causing to splash water over. Ice maker need replaced. Found no leaks at time of svc call.
Near Austin, TX 78702
Ron
Job Details: 07/02/2019
RANGE JENN-AIR JGS1450DS1 "Arrived onsite for keep warm setting not canceling out once you have selected that option. Performed diagnostics, determined control board was not accepting the command after you have selected it. Installed replacement control board resolved issue completely."
Near Del Valle, TX 78617
Scott
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for no cool fridge . Found both compartments room temp . Both fans were running . Could here start replay clicking but compressor not running . Replaced relay and compressor fired up. Unit was starting to cool at time of service . Unit not hooked up to water, no leaks detected at time of service .job complete ."
Near Austin, TX 78744
Brandon
Job Details: 07/02/2019
WASHER MAYTAG MHW5630HW0 "Arrived on site for customer complaint of error codes and not completing cycles, found F0e2 f0e3 f5e3 f0e5 error codes, instructed customer to use less soap and wash like items with like items, and clean the unit. Everything tested good in diagnostic mode."
Near Austin, TX 78724
Ron
Job Details: 07/02/2019
RANGE FRIGIDAIRE FFEF3012UBB "Arrived onsite found left hand hinge out of the receptacle and not wanting to mate back into receptacle. I removed door adjusted the left hand hinge. I was able to correct the hinge, reinstalled on range resolved issue completely."
Near West Lake Hills, TX 78746
Andy
Job Details: 07/02/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site for microwave not operating. Tested and inspected unit. Found voltage issues with outlet. Outlet will need to be looked at by am electrician. Plugged unit into different outlet and found unit comes on and has failed inner lock switches. Will need to replace inner locks and switch’s ordrng 1 W10269458 (SWITCH ) and 1 W10269460 (SWITCH ) and 1 W10727360 (SWITCH ) and 1 WP8206419 (INNER LOCK ) and 1 WPW10156813 (INNER LOCK )
Near Round Rock, TX 78681
Al
Job Details: 07/02/2019
RANGE GE JGB700SEJ4SS "Arrived to inspect gas stove left side door issue.Customer advised door won’t close properly on top left side of door.Confirmed the complaint and removed and replaced the receiver hinge and door hinge.Reassembled the unit and unit still has exact same issue.
Near Austin, TX 78717
Jonathan
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for unit making clicking sound. Performed diagnostics mode and ran compressor and condenser fan. Found noise coming from electrical warning label on cord and when fan turns on its flapping against the back, due to the way cord is taped to back. Corrected cord and pushed unit back. Found noise no longer occurs. All else tested good, no water leaks present."
Near Austin, TX 78753
Scott
Job Details: 07/02/2019
WASHER MAYTAG MVWC565FW1 Arrived on site and found control completely dead . Replaced control and tested unit all checked normal . Nonwater leaks detected at time of service . Did recommend to have an electrician look at breakers due to a hot ground and to get an appliance surge protector . Job complete .
Near Austin, TX 78748
Leonardo
Job Details: 07/02/2019
RANGE WHIRLPOOL GS445LEMS Arrived on site to test unit for board not working. Test unit and found broken control board
Near Austin, TX 78746
Andy
Job Details: 07/02/2019
REFRIGERATOR KITCHENAID KSSC48QTS02 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are still not normal. Inspected unit and found ice bin gears stripped
Near Austin, TX 78749
Brandon
Job Details: 07/02/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site for customer complaint of noise issue after customer had washed a load of rugs. I found F2e1 error code in diagnostic mode, I could not get unit to duplicate sound at time of service."
Near Austin, TX 78732
Paul
Job Details: 07/02/2019
WASHER MAYTAG MVWB835DW2 Arrived onsite for the washer with balancing issues. Ms stated they moved and the movers didn’t hook anything up. She needs it connected to the utilities and tested. Ms stated she has all of the supplies. I connected the utilities and tested the washer in service test 51. All test passed. I tested the unit in manual high speed test 12. The unit warmed as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78741
Robert
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on job to replace drip pan. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78734
Paul
Job Details: 07/02/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived onsite to for the refrigerator to replace the previous diagnosed parts. The door was not what was needed. The outer stainless panel for the right hand door needs to be replaced and this is an accessory. I showed the customer this in the installation manual and explained they needed to call Jenn-Air. This panel is a pro style panel. Call complete.
Near New Braunfels, TX 78132
Kevin
Job Details: 07/02/2019
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site and inspected washer, found cold water valve is not actuating. After replacing valve housing all function has returned to washer. Ran test 51 to confirm all functions are operating properly, job complete. No water leaks from connections at time of service."
Near Austin, TX 78748
Leonardo
Job Details: 07/02/2019
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site to test unit for open close door error. Test unit and found bad 3 way switch. Replaced switch under one year warranty test unit and unit test good job complete.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/02/2019
ICE MACHINE KITCHENAID KUIS15NRTB2 arrived on site to diagnose a ice machine that is not producing. Tested unit and found broken cutter grid. Replaced cutter grid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78704
Wesley
Job Details: 07/02/2019
DRYER AMANA NED4655EW1 Arrived onnsite and found unit operating with no heat. Found cutoff kit needed. Unit is now operating as designed. Advised customer on vent cleaning and use and care.
Near Austin, TX 78749
Luis
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL ED5VHGXML15 "Arrived on site to install parts. Installed ice door kit,checked door operation good ice door sealing correctly.
Near Austin, TX 78758
Tyler B.
Job Details: 07/02/2019
WASHER WHIRLPOOL WTW4880AW0 "Arrived onsite for unit not draining, found sock stuck in pump, removed and tested good, no leaks on site
Near Austin, TX 78745
Luis
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for freezing in fresh food. Ran diagnostics tested diffuser and thermistor both passed,replaced ui control"
Near Austin, TX 78748
Leonardo
Job Details: 07/02/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to test unit for loud noise. Test unit and found bad fan. Will need to order new fan WPW10469574. ; ordrng 1 WPW10469574 (FAN )
Near Austin, TX 78738
Robert
Job Details: 07/02/2019
FREEZER WHIRLPOOL WRX988SIBM03 Arrived on job to replace switches, found the switches are wrong and will need to order different switches. ; ordrng 2 12002646 (light switch)s
Near Driftwood, TX 78619
Robert
Job Details: 07/02/2019
DRYER WHIRLPOOL WGD92HEFW1 Arrived on job to replace parts ordered by previous TEC. After replacement test operation.
Near , TX 78634
Al
Job Details: 07/02/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect banging noises from inside the dishwasher.Confirmed the complaint and noticed during diagnostics test the lower spray arm was defective.Removed and replaced the arm.Unit now works as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE.
Near Austin, TX 78752
Ron
Job Details: 07/01/2019
WASHER MAYTAG MVWC6ESWW1 "Arrived onsite for washer not draining, test ran washer. Confirmed washer was draining, but customer was concerned washer was leaving water at end of the spin cycle. I confirmed washer was working when I tested with a load spun the item out with no problem did not leave water. I warned this model does have history of the sensing switch pn WPW10248240 dumping after the spin cycle has completed
Near Austin, TX 78748
Scott
Job Details: 07/01/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site replaced console . During install end caps got scratched .peeled protective cover off and found a scuff on SS trim . Ordering end caps and console . No gas leaks detected .; ordrng 1 W10873107 (END CAP) and 1 W10873109 (END CAP) and 1 W11097777 (CONSOLE )
Near Austin, TX 78753
Wesley
Job Details: 07/01/2019
RANGE GE JGBS66DEK3BB "Arrived onnsite and found control shorted from bulb malfunction. Ordering control to repair, return tech to secure socket in place. ; ordrng 1 WB27X29136 (CONTROL )"
Near New Braunfels, TX 78132
Kevin
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site and found in the last 12 hours icemaker has made 48 cubes,this is 8 batches in 12 hours. One batch every 1.5 hours this is normal production, no water leaks detected at time of service, job complete"
Near Austin, TX 78733
Paul
Job Details: 07/01/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I installed the tub sound shield. I tested the machine and it is working as designed and sounds normal. Call complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 07/01/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on job for complaints of not starting. Ran diagnostics and no code test cycle ran and operation normal. No leaks detected at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/01/2019
WASHER LG WM2277HS/01 Arrived on site for unit leaking water at door. The unit is leaking water because the door hinges and the door panel are bent and the door is not closing completely. unit will need both hinges and door.
Near Leander, TX 78641
James
Job Details: 07/01/2019
DRYER WHIRLPOOL WED49STBW Arrived on site and tested operation. I found timer motor not operating and heater has failed. Installed new timer and heater. Tested operation and found unit working properly. Job complete
Near New Braunfels, TX 78132
Kevin
Job Details: 07/01/2019
WASHER WHIRLPOOL WTW5000DW Arrived on site and inspected washer and found it squeaks when slowing down from the spin cycle. replaced belt but this did not correct the issue. Attempted to rebuild gear case and motor but found wash plate is seized. wash plate will need to be broken off to replace gear case. Prescreened wash plate did not arrive and will need to be re-ordered.; ordrng 1 W11283592 (WASH PLATE)
Near Temple, TX 76504
Arthur B.
Job Details: 07/01/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F8E1 (Long Fill). Removed console, found connection at harness to valve had came loose on cold water side. Secured harness. Cleared error codes and calibrated unit. Unit completed successfully. Manual tested unit. Unit fills,agitates,drain and spins as intended. No other issues found."
Near New Braunfels, TX 78132
Kevin
Job Details: 07/01/2019
COOKTOP KITCHENAID KICU569XSS00 Arrived on site and found center burner will not boil water at the same time as other burners. Replaced both modules and cooktop is now operating properly. Job complete
Near Burnet, TX 78611
Jonathan
Job Details: 07/01/2019
ICE MACHINE KITCHENAID KUIS18NNXB2 "Arrived on site for ice machine not producing ice. Inspected unit and insulation, found broken wire on cutter grid, due to normal wear and tear. Performed diagnostics mode and checked all other operations and inspected frost pattern on evaporator tray. Found all else tested good. Removed failed cutter grid and installed new. Tested operation, all tested good, no water leaks present."
Near Round Rock, TX 78681
Al
Job Details: 07/01/2019
COOKTOP WHIRLPOOL JGD8130ADB "Arrived to inspect back burners not igniting.Removed the burner assembly and found the igniters would spark when I bridged the gap with my screwdriver, but wouldn’t ignite without the bridge.Disassembled the assembly several times and issues remained.
Near Marble Falls, TX 78654
Cliff
Job Details: 07/01/2019
DISHWASHER GE GDF630PSMSS Arrived on site to diagnose a dishwasher that will not start. Tested unit and found latch assembly separating causing unit not to register that door is closed. Reassembled and repaired latch housing and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78664
Al
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ "Arrived to refrigerator door squeaking.Checked to make sure the unit operates as designed when it comes to cooling and leveling of the unit.He noise continued, so I tightened the screw that connects the wheel to the cabinet and the noise disappeared.Called Whirlpool Tech line and spoke with Kevin to document the issue.
Near Leander, TX 78641
James
Job Details: 07/01/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and tested operation. I found that the right rear burner has a very small flame and all other burners working properly. Inspected orifice and found debris clogging orifice. Cleaned orifice and tested operation. I it tests good. Job complete
Near Austin, TX 78733
Paul
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM00 Arrived onsite for the refrigerator with temps not staying set and freezing product in the RC. I explained to me how to adjust the shutter in the FC and explained this also affects the RC depending on what the RC temp control is set at. I adjusted the FC shutter to minimum and tested the temp in the RC on the lowest shelf where ms stated product was freezing with the control set at the lowest setting. I found the RC getting down to 29 degrees. I replaced the control and the RC thermistor. I tested the unit and it is working as designed. Call complete.
Near Georgetown, TX 78626
Lou
Job Details: 07/01/2019
WASHER WHIRLPOOL WFW6620HC0 "arrived on site to install previously diagnosed and ordered parts. Once the units were unstacked, tested unit in diagnostics and found the dispenser defective. Tested dispenser several times and could not get it to operate properly. ordrng 1 W11316256 (VALVE) and 1 W11318755 (DISPENSER)"
Near Austin, TX 78754
Ron
Job Details: 07/01/2019
MICROWAVE WHIRLPOOL WMH32519CB1 "Arrived onsite for microwave making popping sounds, performed diagnostics found a shorted diode arcing. Replaced diode microwave is running and heating with no issues."
Near Austin, TX 78726
Paul
Job Details: 07/01/2019
WASHER LG WM9000HVA.ASSEEUS Arrived onsite for the washer that will not turn on. I found 122VAC into the filter control but no voltage coming out of it. The filter control will need to be replaced and possibly the main control to complete service.;
Near New Braunfels, TX 78132
Kevin
Job Details: 07/01/2019
REFRIGERATOR KITCHENAID KRFF707ESS00 Arrived on site and found ice on left 2 thirds of fresh food evaporator only. Spoke with techline and they recommended replacing evaporator cover and adding screws to the top tabs. No water leaks detected at time of service ; ordrng 1 W11211387 (EVAPORATOR COVER) and 1 WPW10248595 (control)
Near Cedar Park, TX 78613
James
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and tested operation. Customer complaint is of the noise water flowing through water system. I found the water pressure to unit high and water supply line is a vinyl line. Adjusted pressure at wall and tested. Unit tests good. Job complete
Near Austin, TX 78727
Andy
Job Details: 07/01/2019
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site for dishwasher panel not responsive. Tested and inspected unit and found main control shorted out knocking out touch panel. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Lockhart, TX 78644
Scott
Job Details: 07/01/2019
DRYER WHIRLPOOL WED4616FW0 Arrived on site for dead dryer . Found terminal block burned up due to improper instillation of power cord . Replaced 4 prong dryer cord . Apt supplied cord from another dryer to test . All checke good . No lint build up at time of service . Job complete.
Near Leander, TX 78641
James
Job Details: 07/01/2019
WASHER LG WM3370HWA Arrived on site and tested operation. I found that the lights on the console are not coming one but the u it allows the selection of functions. Inspected harness and found to be good. Unit has a failed UI. ; ordrng 1 EBR78534403 (UI)
Near Lockhart, TX 78644
Scott
Job Details: 07/01/2019
REFRIGERATOR KENMORE 106.566965
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/01/2019
DISHWASHER GE GDWT106V00BB arrived on site for broken door handle. Removed and replaced broken door handle. All operations are normal. All water connections are dry.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/01/2019
DISHWASHER IKEA IDT930SAGX0 Arrived onsite for customer complaint of dishwasher shutting off in middle of cycle. Removed front panel and could hear control clicking on and off. Removed and replaced control. Reassembled. Unit now works as intended with no intermittent shutting off. All water connections were dry at time of service.
Near Taylor, TX 76574
Steve C.
Job Details: 07/01/2019
DRYER AMANA NED4655EW1 "Arrived on site for the unit will not start. Tested the unit and found the motor will start by manually rotating the drum. Found the unit will need a new motor, blower wheel and push start switch. ; ordrng 1 WP694089 (wheel)"
Near Cedar Park, TX 78613
James
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL ED5THAXMSOO Arrived on site and inspected unit for leaks. I found ice maker over filled and stuck at calling for water. Inspected drain pan for leaks and valves. I found no water leaks other than the ice maker over filling.Tested operation and found unit working properly. Instructed customer to toss out the first couple of batches from ice maker before using. Job complete
Near , TX 78628
Jonathan
Job Details: 07/01/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave not powering on. Customer stated that had replace the bottom light and after replacing unit would not power on. Performed diagnostics and tested voltage to unit and found 120 volts. Tested noise filter fuse and found opened. Replaced fuse (TS) and tested light. Found light not operating. Tested voltage to light and found control not sending voltage to lamp housing. Will need to replace control to complete repair.and 1 W11342846 (CONTROL)
Near Austin, TX 78749
Luis
Job Details: 07/01/2019
REFRIGERATOR LG LFXS27466S /00 "Arrived on site for failed compressor. Removed failed compressor,installed new compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78757
Paul
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYY04 Arrived onsite for the refrigerator with frost appearing in the RC. I found the RC evaporator covered with ice and frost. The customer chose to defrost it himself. I went over defrost instructions and explained to lay down towels. I checked the drain line and cleared it. I found the fan and thermistors check good. I set the control to a basic defrost. The ice maker is still harvesting ice and I explained that the basic defrost mode would probably stop the frosting. I explained to the customer what to look for and to call back within 30 days if the unit started frosting up again.
Near Austin, TX 78725
Ron
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived onsite for refrigerator freezing items, confirmed items that were freezing were mostly produce on the left hand side where the air coming in from the freezer Instructed on loading items produce away from that area preferably in the crisper drawers and away from the damper that allows freezing air in from the freezer. Due to amount of produce customer uses recommended customer use drawer for produce vs deli. I advised customer may also need to adjust the temps to better suite how they are using the refrigerator. Instruct own how to replace water filter as well. Confirmed temps in the freezer were reading at 5 degrees and refrigerator was reading at 40:but I did have the door opened for period of time. Instructed compressor noise was not operating level as well."
Near , TX 78620
Robert
Job Details: 07/01/2019
DISHWASHER GE GDF510PSMSS Arrived on job to replace panel sent by manufacturer. After replacement test operation. No leaks detected at time of service
Near Georgetown, TX 78628
Joel G.
Job Details: 07/01/2019
OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site to diagnose oven not baking or broiling. Ran diags and normal mode and neither the bake or broil came on. Unit will need the high limit fuse replaced.; ordrng 1 W10741603 (cntrl-elec) and 1 WP4449751 (thrmst-fix)
Near Pflugerville, TX 78660
Andy
Job Details: 07/01/2019
DISHWASHER GE GSD2200G02BB Arrived on site to install previously diagnosed parts. Installed new parts and tested unit. All operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78681
Al
Job Details: 07/01/2019
REFRIGERATOR MAYTAG MRT118FFFE04
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/01/2019
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site to diagnose an ice machine that is producing thin ice. Tested all parts and components and found the reservoir not filling to proper capacity causing early cycling for harvest. Circulation pump, pump harness, control board, and water valve will all need to be replaced to ensure repairs completed on return trip.; ordrng 1 W11126268 (harns-pump)"
Near Cedar Park, TX 78613
James
Job Details: 07/01/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site and tested operation. I found lid lock has failed and unit will not start a cycle. Installed new lid lock and found that the drain pump has failed as well and unit will not drain. Unit will also need new drain pump to repair; ordrng 1 W10906604 (pump-water)
Near Taylor, TX 76574
Andy
Job Details: 07/01/2019
DRYER MAYTAG MEDB835DW4 Arrived on site for dryer making noise in use. Tested and inspected unit and found back panel rubbing on metal. Adjusted and tighten to reduce rubbing. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78681
Al
Job Details: 07/01/2019
DRYER WHIRLPOOL WGD8000BW0 Arrived to inspect dryer with check vent light on.Ran the unit through diagnostic test mode and unit didn’t have any error codes.Ran several temperature readings on the unit and got the following readings Vent off HIGH 202 LOW 127Vent on High 188 Low 111/127Ran test several times and got the same readings.Unit works as designed.
Near Jarrell, TX 76537
Joel G.
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site to diagnose fridge light not coming on. Verified 120 vac at the socket. Replaced light bulb and verified operation. Temps are also fine. Verified no water leaks at time of svc call.
Near Lakeway, TX 78738
Robert
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of temperature too warm. Found evaporator cover frozen. Customer to thaw unit for repairs. ; saved tckt
Near Pflugerville, TX 78660
Andy
Job Details: 07/01/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site for oven that won’t turn off. Tested and inspected unit and found main control as well as UI failed. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78732
Luis
Job Details: 07/01/2019
REFRIGERATOR LG LFX33975ST/05 "Arrived on site for no cool. At time of visit of arrival compressor not running. Removed unit,removed cover compressor powered on for 5 min then shut off diagnosed faulty compressor. Installed new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on. Compressor running unit cooling down. ; used 1 TJ90SF8404 (ACCESS VALVE) from stock"
Near Buda, TX 78610
Brandon
Job Details: 07/01/2019
DRYER MAYTAG MEDB725BW0 "Arrived on site for customer complaint of water in drum when unit was not in use, found faulty water valve, I replaced valve, unit tested good."
Near Austin, TX 78759
Wesley
Job Details: 07/01/2019
WASHER GE GUD27ESSMWW "Arrived onnsite and found complications from off balance and crossed wiring. Repaired wiring at block and leveled, unit is now operating as designed."
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM01 Arrived on site for a no cool condition. Found the unit was totally warm but all functions were running. Found the unit to have a failed compressor. Will also bring fresh food evaporator. Unit needs approval for cost of repair.; ordrng 1 2HOURSEALEDSYSTEM and 1 COSTAPPROVALREQUIRED and 1 SF8404 (VALVE) and 1 W10276644 (compressor) and 1 W11116006 (evaporator)
Near Austin, TX 78747
Leonardo
Job Details: 07/01/2019
RANGE GE PVX7360SJ2SS "Arrived on site and found unit only operational on low and medium speed cycles , and unit fan blade was unbalanced due to missing counter weights. Replaced blower fan WB26X30786 and tested to find unit operates without vibration. Tested unit and found main control panel failing not allowing unit to operate on high speed. Replaced control WB27X27213 tested and found unit operating as designed job complete"
Near Lockhart, TX 78644
Scott
Job Details: 07/01/2019
COOKTOP WHIRLPOOL WFC150M0EB3 "Arrived on site for lg front burner no getting hot , found switch to have failed . Replaced switch . Checked HARNES and element ,both checked normal . Heated burner up . All other burners checke normal. Job complete ."
Near Sunset Valley, TX 78745
Luis
Job Details: 07/01/2019
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for weak air flow from ice box fan. Replaced main control and ice box fan,powered unit on tested ice box fan,good strong air flow from ice box fan."
Near Austin, TX 78703
Wesley
Job Details: 07/01/2019
DRYER WHIRLPOOL MED3500FW1 Arrived onnsite and used sound pad to eliminate rattle. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78628
Joel G.
Job Details: 07/01/2019
ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site to diagnose ice machine getting too hot. Ran diags and verified all checked fine except for water coming to unit is very hot. Ice machine is trying to remove excess heat on evaporator due to hot water being supplied to ice machine and causing condenser and compressor to overheat also. Customer will need a plumber to repair water temperature issue going to ice machine. Verified no water leaks at time of svc call. Informed customer that this is where we’ll need to start since it all adds up to water temperature being high causing all issues.
Near Georgetown, TX 78633
Joel G.
Job Details: 07/01/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to diagnose oven not keeping temp. Verified temperature swings out of range. Replaced main board and sensor. Also informed customer of best baking techniques and how oven preheats to allow best temperature while baking. Waiver signed before pulling unit out.
Near Pflugerville, TX 78660
Al
Job Details: 07/01/2019
WASHER MAYTAG MVWC465HW2 Arrived to inspect washer not advancing.Confirmed the complaint and ran diagnostics and unit made a loud grinding noise after draining.Removed and replaced the cam (W10721967 truck stock) actuator and capacitor.Reassembled and tested the unit and unit tested as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE
Near Austin, TX 78758
Andy
Job Details: 07/01/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range smell of gas when in use and outside of oven hot to touch with oven in use. Customer also made aware that there was a quick open flame at knob for rear left burner when she was using it. Tested and inspected unit and found small gas leak at rear left burner valve. Also performed temperature test on oven and found oven sensor misreading and running hot. Manifold assembly will need to be replaced as well as oven sensor Advised customer not to use unit.; ordrng 1 WPW10181986 (SENSOR )