Near Spicewood, TX 78669
Richard
Job Details: 09/04/2020
DISHWASHER WHIRLPOOL WDT710PAYM5 Arrived onsite for the dishwasher leaking. Replaced deflector and gasket and dishwasher tested fine and no leaks detected.. Complete
Near San Marcos, TX 78666
Robert
Job Details: 09/04/2020
DRYER WHIRLPOOL WETLV27HW1 Arrived on job for complaints of noise. Found debris in blower housing. Removed and test noise level normal.
Near Austin, TX 78701
Jacob
Job Details: 09/04/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for unit not draining correctly. Tested unit. Unit test good. Got F5E4 Door error code. Erased code and flipped breaker to reset unit. Tested unit. Unit is functioning properly as designed. No leaks at this time. Job complete
Near Blanco, TX 78606
Brandon
Job Details: 09/04/2020
REFRIGERATOR MAYTAG MSS25C4MGZ03 "Arrived on site for customer complaint of no ice production, found ice maker failed in diagnostic mode, I replaced ice maker, unit tested good."
Near Georgetown, TX 78633
Tyler
Job Details: 09/04/2020
MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived on site to repair previously diagnosed consul after installing the part and connecting to unit Wi-Fi to ensure that it would get the proper updates and not caused this issue or come back I was able to retest the unit and everything is now functioning as designed. Call complete
Near Leander, TX 78641
Lou
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site to install previously diagnosed and ordered parts. Due to the drawer shelf being badly warped, I removed and replaced the shelf and all 3 tracks and tested. Shelving is functioning properly. Also, customer says water is too warm coming from dispenser. I tested water from the dispenser and it read 70 degrees again. I tested the water at the kitchen faucet and it’s reading 86 degrees. I removed and replaced the reservoir and checked airflow into the RC section and it was good. After replacing the reservoir, checked the water and it is still warm, but has not had an opportunity to cool as the water just came into the reservoir. I advised the customer that they’re going to have to give it time to cool being as the temp coming from the faucet is 86 degrees. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Cliff
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker motor failure. Replaced icemaker and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed
Near Pflugerville, TX 78660
Cliff
Job Details: 09/04/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to diagnose a microwave that is sparking. Tested unit multiple times and found no failures in unit heating properly. Did note loose screw from when home was built had fallen into control section of unit. As I wasn’t able to duplicate any failures no repairs were performed today.
Near Georgetown, TX 78633
Al
Job Details: 09/04/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site and inspected gas range flame issues.Confirmed the complaint and adjusted the size of the flame.Unit now operating properly.Job complete
Near Austin, TX 78735
Leonardo
Job Details: 09/04/2020
DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site to test unit for making noise when draining, test unit found bad drain pump, replaced drain pump, tested unit functioning correctly, no leaks. Job complete."
Near Georgetown, TX 78626
Tyler
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for refrigerator not dispensing water properly. After further inspection found that the issue is with the filter housing there are times where the seals inside the housing or not properly closing around the water filter causing air gaps and not enough pressure for the water to flow to the door we will need to return with a new filter housing.; ordrng 1 W11162042 (housing)"
Near Austin, TX 78726
David Z
Job Details: 09/04/2020
COMPACTOR GE UCG1680L0SS Arrived on site to diagnose compactor that was not closing properly. Found front left bearing broken off at the wheel. Replaced bearing and retested. All is working as designed. Call complete.
Near Hutto, TX 78634
Chase
Job Details: 09/04/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site. Checked freezer for not cooling properly. Unit had been unplugged. Powered on and exposed evaporator. Compressor amp draw is 1.2, frost patter begins s to form but compressor and fans completely stop after 8 minutes. Ohmed thermistors and found evap thermistor open. Ohmed wiring from thermistor to control and it is good. Replaced thermistor, compressor continued to run and full frost pattern formed. Job complete."
Near Canyon Lake, TX 78132
Noah D
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived on site to inspect fridge for cooling issues, upon inspection found the fridge at temp, checked for any issues and could not find anything, instructed Customer to monitor. Job complete"
Near Cedar Park, TX 78613
David S
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WZF79R20DW03 "Arrived on site for sealed system repair. I gained access to the dryer. When I pierced the dryer I found no refrigerant in the system. I installed a new compressor, evaporator, and UV dryer. I pulled a vacuum of 30 inches and monitored pressures for any leaks. Pressure held for ten minuets with no drop. I charged the system with 4.6 oz of r134a. Both the high and low side equalized with no issues. I powered the unit on and found the low side holding at 0 psi. I found a good frost pattern forming on the evaporator. The unit is now operating as designed. Please allow 48 hours for system to full cool down. Job complete."
Near Meadowlakes, TX 78654
James
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and tested operation. Found fresh food at 37 and freezer at 29 degrees. Tested sealed system and found 3 way valve making clicking sound and popping when switching positions and not allowing proper flow to freezer evaporator. Unit will need new valve assembly and compressor to repair. Office to schedule return services for 3 hours. ; ordrng 1 CNOTE (3 HR SS) and 1 W10843121 (filter dryer) and 1 W10865727 (valve) and 1 W10913906 (coupler) and 1 W11025999 (compressor)
Near Bastrop, TX 78602
Andy
Job Details: 09/04/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed control, burner head and burner cap. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service."
Near Pflugerville, TX 78660
Wesley
Job Details: 09/04/2020
WASHER MAYTAG MVWX655DW1 Arrived onsite and found unit drain pump failure. Replaced pump. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Austin, TX 78721
Scott
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for unit not dispensing either ice or water . Found where switch makes contact with the door mis molded and not allowing switch to close properly . Ordering door and switch if needed . Customer is aware of time fram on door . No water leaks detected at time of service.Call to set return . ; ordrng 1 W11307224 (dor-fip) and 1 W11396033 (DOOR SWITCH)
Near Austin, TX 78723
Scott
Job Details: 09/04/2020
DRYER AMANA NED4655EW1 "Arrived on site for no heat dryer . Found thermal fuse blown . Replaced fuse . Tested dryer . All checked normal ,unit is heating . No lint build up at time of service. Job complete ."
Near Smithville, TX 78957
Andy
Job Details: 09/04/2020
DRYER WHIRLPOOL WED5620HW0 Arrived on site for washer not coming on and UI panel getting hot. Tested and inspected unit and found failed control and UI. Removed failed control and replaced with new. Ordering needed UI. Office to schedule return trip. Left unit unplugged and advised customer not to use for safety.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11160620 (UI HARNESS ) and 1 W11223753 (nameplate) and 1 W11378949 (UI)
Near Austin, TX 78730
David Z
Job Details: 09/04/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for dishwasher intermittently not draining. Ran diagnostics and found codes F5E1 for door switch, F6E1 for low water. Customer said that sometimes they were able to get the unit to drain by hitting cancel, other times not at all. Replaced door latch and control, since unit likely thinks door is open at times when it’s not. Retested and unit is working as designed. Call complete."
Near Austin, TX 78748
Jacob
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for unit not keeping power. Tested unit. Needed to change all 3 control boards. Got authorization. Replaced all control boards. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78748
Jacob
Job Details: 09/04/2020
DRYER MAYTAG MDE9206AYW "Arrived onsite to replace parts ordered. Replaced parts. Tested unit. Unit test good, in the process of testing unit. Found that a lot of line was stuck inside the vent from the unit, took pic of lint. Also possibly, more in the wall clogging the unit causing it not to perform properly. Let customer know of issue. No issues at this time. Job complete"
Near Austin, TX 78723
Scott
Job Details: 09/04/2020
WASHER MAYTAG MVWC465HW2 Add on arrived on site for washer filling but not going into wash or agitate . Found lid lock had failed . Replaced latch . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete . ; ordrng 1 W11307244 (latch TAKEN FROM JOB 269375)
Near Lakeway, TX 78734
Richard
Job Details: 09/04/2020
WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer tearing clothes. Replaced spin basket and control board. Calibrated washer and all functions worked fine complete. No leaks detected
Near Austin, TX 78723
Scott
Job Details: 09/04/2020
DRYER AMANA NED4655EW1 Arrived on site for loose drum . Found front bearings worn . Replaced bearing . Tested unit all checked normal . No noise and heating well . No lint build up .job complete .
Near Manor, TX 78653
Matthew
Job Details: 09/04/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived onsite for possible gas leak. Tested unit with gas sniffer around all gas lines and connections. Also used liquid leak detector around all connections searching for a visible leak. No leaks were detected. Notified customer and he approved leaving the gas turned back on. Job complete.
Near Austin, TX 78746
Leonardo
Job Details: 09/04/2020
DISHWASHER JENN-AIR JDTSS246GS0 "Arrived on site to test unit for broken upper rack, tested unit found top left and right track broken, ordered top left track and top right track,; ordrng 1 W11259785 (LEFT UPPER TRACK ) and 1 W11259786 (RIGHT UPPER TRACK )"
Near Round Rock, TX 78681
Tommy
Job Details: 09/04/2020
DISHWASHER KITCHENAID KDTE234GBS0 Arrived onsite for previously diagnosed parts. Installed upper and lower spray arm. Ran unit through diagnostics took bottom plate of. No leaks detected during service. Unit tested good. Job Completed.
Near Georgetown, TX 78633
Al
Job Details: 09/04/2020
DISHWASHER JENN-AIR JDB9800CWS2 Arrived on site to install previously ordered parts.Disassembled and replaced both the vent assembly and UI.Reassembled and unit tested as designed.No leaks detected at the time of service.Job complete
Near Austin, TX 78749
Luis
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for door seal issues. Found moisture on upper outer portion of freezer door gasket,checked door seal good,raised freezer door to make better seal to cabinet."
Near Bastrop, TX 78602
Andy
Job Details: 09/04/2020
MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site for microwave side bulging/not even with cabinet on left side. Inspected unit and found no dents or damage to microwave, found unit not 100% flush but nothing seeming abnormal. Called tech line and spoke with Andy (SR# 7728722353) made aware of stated issues and what was found, was instructed to send photo of stated issue by email. Did so, was instructed that everything appears normal and no repairs are needed. Instructed on this. No repairs are needed at this time."
Near Austin, TX 78717
Tommy
Job Details: 09/04/2020
RANGE WHIRLPOOL WFG525S0HS0 Arrived onsite for range not heating. Upon arrival took picture of POP see Sd quick pic . Ran unit found igniter working and found that valve was good. But found intermittent issues coming from the control. Replaced control. Tested unit all tested good. Job completed.
Near Cedar Creek, TX 78612
Andy
Job Details: 09/04/2020
RANGE GE PGS930SEL4SS Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Also checked blower fan and found debris blocking some air flow. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78749
Kevin
Job Details: 09/04/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site to test unit for leak. Tested unit found a rip in the bellow. Replaced bellow. Tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78738
Brandon
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID KSSC42QMS00 "Arrived on site for customer complaint of unit having high temperature in both sections, found condenser needed cleaning, after cleaning condenser, unit tested good."
Near Leander, TX 78641
David S
Job Details: 09/04/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer not drying clothes. I inspected the unit and work area. I found the dryer tumbling and heating. I preformed a air flow test with the unit connected to the dryer vent, it failed. I removed the dryer vent and ran the test again, it passed this time. I inspected the exterior dry vent and found none, see so quick pic. The dryer vent is venting into the insulation of the home and it has backed up cause a restriction of air flow. The customer needs to have the home builder come out and install a proper exterior dryer vent."
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of unit not making ice, found ice in bin at time of service, customer wanted me to show her how to change the filter, I showered her how, unit tested good."
Near Austin, TX 78727
Wesley
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived onsite and found RC door warped preventing good seal. Ordering door to repair. Office to reschedule. ; ordrng 1 LW10642551 (dor-fip)
Near Meadowlakes, TX 78654
Lou
Job Details: 09/04/2020
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site to inspect cooktop flames. Upon further inspection, found electrode no longer making contact with front left burner head not allowing unit to spark. I reseated electrode and adjusted the flame and now it is operating as designed. Tested all of the burners and all are operating as designed. No gas leaks detected during service, job completed."
Near Pflugerville, TX 78660
Kayman
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite to install previously diagnosed parts. I installed the evap motor and harness. I also replaced the UI control and tested function of the evap motor and thermistor and both tested good. Unit is working as designed at this time. Job complete.
Near Austin, TX 78704
Leonardo
Job Details: 09/04/2020
DISHWASHER WHIRLPOOL KDTE104ESS1 "Arrived on site to test unit for not washing, test unit found wash motor not coming on and circulating water. replaced pump and motor Test unit for leaks no leaks present unit working and spraying as designed. Job complete."
Near Austin, TX 78729
David Z
Job Details: 09/04/2020
DISHWASHER WHIRLPOOL DU1048XTPQ3 "Arrived on site to diagnose a dishwasher that was not finishing loads and had light blinking 7 times. Error indicates failure in the heating system. Tested heating element and found good, tested thermal fuse and found good. Called tech line and talked to sterling. SR7728726444. Found only other items in the chain are control, thermistor and wiring harness. Tested thermistor and found it open.. ; ordrng 1 WP8269208 (thermister)"
Near Leander, TX 78641
David S
Job Details: 09/04/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for dryer not drying, and having water in the lint trap. I inspected the unit and work area. I used the vent test kit with the dryer connected to the vent and it failed. I tried the test again with the vent off the dryer and it passed the vent test kit. There is a blockage in the vent line leading out of the house. The dryer is operating as designed. If there is no air flow out the vent to the exterior the dryer, then lint will start to build up in the cabinet of the dryer, creating a safety hazard with the heating element. The dryer vent needs to be cleared. For the dryer to work properly. Job complete."
Near Hutto, TX 78634
Al
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL ED5VHEXSB00 Arrived on site and inspected refrigerator ice not dispensing.Confirmed the complaint and found the ice door defective.Removed and replaced it.Reassembled and unit now operates to customers satisfaction.No leaks detected at time of service.Job complete
Near Round Rock, TX 78665
Kayman
Job Details: 09/04/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived onsite to install previously diagnosed parts. The transformer I have with me today was damaged in the box. Re ordering the transformer (W10836753. ; ordrng 1 W10836753 (transformr)
Near Round Rock, TX 78681
Cliff
Job Details: 09/04/2020
DISHWASHER WHIRLPOOL WDT720PADM2
Near Hutto, TX 78634
Al
Job Details: 09/04/2020
WASHER WHIRLPOOL WTW7600XW2 Arrived on site and inspected washer that sounded like an airplane when in spin mode.Confirmed the complaint and determined the bearing was the issue.Attempted to remove the bearing and found the simply could not get the bearing removed from the unit..Office to reschedule for return visit.; O-emld tckt
Near Del Valle, TX 78617
Matthew
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM06 "Arrived onsite for ice maker leaking. Notice ice build up along bottom of freezer and rear. Unit had a frozen water line, so when defrosting the unit would overflow into the freezer base as well as leak into the refrigerator. Cleared drain line and adjusted pan. Drain is free and clear. Tested ice maker and unit functioning properly, fills adequately and does not leak. Job complete. No leaks present at this time."
Near Cedar Park, TX 78613
David S
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for freezer light and top dome lights out in the fridge. I inspected the unit and work area. I replaced the freezer light and all the lights are now working. Job complete.
Near Austin, TX 78736
Kevin
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found frost build behind freezer evap cover. Will need to bring back service kit per W10842568, and other freezer liner parts to ensure repair on next visit.; ordrng 1 W10280385 (thermistor) and 1 W10698555 (cover) and 1 W10701003 (motor-evap) and 1 W10736933 (cover-evap) and 1 W10864518 (adapter)"
Near Austin, TX 78705
Jacob
Job Details: 09/04/2020
REFRIGERATOR GE GSS20IEPDBB Arrived onsite to replace part. Replaced part ordered. Tested unit. Fan is blowing in freezer. No leaks at this time. Let tenant know to allow unit at least by the end of the day to see a difference in temperatures. Job complete
Near Austin, TX 78741
Leonardo
Job Details: 09/04/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to test unit for no display. Test unit and found unit getting correct voltage but no display. Found bad control board ordering new board W11122560 office to reschedule ; ordrng 1 W11122560 (CONTROL BOARD )
Near Round Rock, TX 78665
Kayman
Job Details: 09/04/2020
DISHWASHER GE GDF650SSJ2SS Arrived onsite to install previously diagnosed parts. I installed the upper spray arm manifold and replaced the spray arm. Tested unit and it is working as designed at this time. Job complete.
Near Austin, TX 78732
David Z
Job Details: 09/04/2020
RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site to diagnose range with issue with control panel. Checked panel and found the membrane had bubbles up on the outside, like it overheated above the vent. Replaced membrane and control panel. Retested and all is working as designed. Advised to keep us posted if issue repeats. Call complete."
Near Smithville, TX 78957
Andy
Job Details: 09/04/2020
RANGE KITCHENAID KFEG500EBS3 Arrived on site for range uneven browning when baking. Called tech line and spoke with Leon (SR# 7728719373) was instructed to preform temperature test and talk with customer is not using anything on bottom of oven and to make sure they are rotating items. And that if temperature is within range no repairs are to be done. Preformed temperature test and found within range. No repairs are to be done at this time. Unit is operating as designed.
Near Cedar Park, TX 78613
Paul
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID KSRJ25CNST00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. Upon removing the rear cover and moving the dust and lint out of the way I found out that the harness had been cut and a hard start kit had been installed. The lower harness will need to be replaced also. Ordering parts authorization & WPW10309395 harns-wire. ; ordrng 1 PARTSAUTHORIZATION (PARTS AUTHORIZATION ) and 1 WPW10309395 (harns-wire)
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRF532SMHV01 "Arrived on site for customer complaint of unit making noise, found customers floor was not level and advised them to add shims to right rear side, unit tested good."
Near Bastrop, TX 78602
Andy
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for refrigerator not making ice. Tested and inspected unit and found ice in new ice maker that hasn’t cycled. Tested water fill for ice maker and water fill dispensed water for ice maker. Tested ice maker fan and ice maker fan working properly. Found RC not cooling as well as it should. Found ice buildup on RC evaporator cover. Ordering needed parts. Office to schedule return trip. Instructed customer unit will need to be defrosted 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10889360 (cover-evap) and 1 W11333076 (CONTROL )
Near Austin, TX 78703
Leonardo
Job Details: 09/04/2020
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site to for unit leaking, Test unit found damage on right side of tub making unit leak when spraying, ordered new tub, requesting 2 hours, office to reschedule.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W11409866 (TUB)"
Near Round Rock, TX 78664
Chase
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL ART308FFDM03 "Arrived on site. Installed compressor, drier and access valve. Charged with specified amount of refrigerant. No refrigerant leaks. Ending pressures 130 psi and 0 psi. Job complete"
Near Leander, TX 78645
Lou
Job Details: 09/04/2020
WASHER WHIRLPOOL WFW9300VU02 "Arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics showing error code F21-long drain. I removed the bottom front panel and off the drain pump filter and found a lot of debris inside the drain pump. Removed the debris and tested the unit and it is operating as designed.No water leaks observed during service, job completed."
Near West Lake Hills, TX 78746
Leonardo
Job Details: 09/04/2020
COOKTOP KITCHENAID KICU509XBL "Arrived on site to test unit for not power, test unit for correct voltage coming in, found bad ui and bad module, ordered new ui and new module, office to reschedule ; ordrng 1 W10857232 (MODULE ) and 1 WPW10396615 (DISPLAY)"
Near Pflugerville, TX 78660
Kayman
Job Details: 09/04/2020
RANGE WHIRLPOOL AGR5835QDB Arrive onsite to install previously diagnosed parts. I installed the ignitor and tested the unit. Unit is working as designed at this time.Job complete.
Near Lakeway, TX 78734
Richard
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL KBSN602EBS01 Arrived onsite for the refrigerator fresh food compartment not cooling. Ran diagnostics and found that the fresh food thermistor was no good. Found that the led module in the freezer section was no good. Replaced module and all the lights are working good. Replaced FF thermistor and refrigerator started to cool down . Complete
Near Austin, TX 78729
Tommy
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived onsite for refrigerator ice maker not making ice. Upon arrival tested ice maker tried to jump ice maker did not react. Checked voltage to ice maker voltage tested good. Remove and replaced ice maker. Tested ice maker jumping through harvest cycle. All tested good. No leaks detected during service. Job completed.
Near Austin, TX 78734
Richard
Job Details: 09/04/2020
DISHWASHER KENMORE 665.12773K310 Arrived onsite for the dishwasher leaking. During found that there was standing water in the tub possible water valve issue. During leak check found that the pump motor was slightly leaking will need to replace pump motor and grommet on next visit.; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 W10445975 (hose) and 1 W10872255 (valve) and 1 W10894668 (motor-pump)
Near Driftwood, TX 78619
Brandon
Job Details: 09/04/2020
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for customer complaint of unit putting off a lot of heat under the oven, and not able to access all the modes. I found the oven is sitting on a cabinet that is not solid underneath. According to Whirlpool, this oven needs to sit on a solid platform. Also found u it was in demo mode. Called techline, SR# 7728700748 and instructed customer to contact builder to have unit sit on solid platform and make sure the bottom of the oven has clearance of at least 1.25 inches from top of drawer."
Near Round Rock, TX 78665
Kayman
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived onsite for refrigerator no cool in FC. Upon inspection I found the freezer at temp. The customer stated that the unit will lose cool intermittently every few days or so. I tested all components through diagnostics and all tests passed. I tested incoming voltage from the wall and it has correct voltage. I accessed the main and HV control in the back and I noticed a hot or burnt rubber smell coming from the HV control board. I did not have the HV control with me today so I will order the part and return. Ordering HV control (WPW10226427) returning with the other controls just Incase. . ; ordrng 1 WPW10226427 (cntrl-elec)
Near Austin, TX 78726
David Z
Job Details: 09/04/2020
DISHWASHER WHIRLPOOL WDT780SAEM2 Arrived on site to diagnose dishwasher with upper rack falling down. On arrival found several wheels on the upper adjustors broken off. Replaced adjusters and rack stops. Retested and all is now working as designed. Call complete.
Near Austin, TX 78703
Wesley
Job Details: 09/04/2020
WASHER GE GUD27ESSMWW Arrived onsite for loss of start function for washer. See pic. unit will need console and start switch control. ; ordrng 1 STARTSWITCHWASHER and 1 UICONSOLE
Near Pflugerville, TX 78660
Cliff
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site to diagnose a refrigerator that is making unusual noise and missing freezer door handle. Replaced freezer door handle and found inner core of evaporator fan motor slipping. Also replaced fan motor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near , TX 78620
Brandon
Job Details: 09/04/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of unit not washing, no error codes in diagnostic mode. Found water supply issue, low pressure. Instructed customer to call plumber."
Near Austin, TX 78732
David Z
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install icemaker and auger motor to resolve previously diagnosed issues. Installed motor and icemaker. All is now working as designed. Call complete."
Near Austin, TX 78729
David S
Job Details: 09/04/2020
RANGE JENN-AIR JGS1450FP0 "Arrived on site to install previous diagnose parts. I removed the damaged trim piece and replaced with new. I had the customer inspect the unit, and they approved. Job complete."
Near Austin, TX 78725
Matthew
Job Details: 09/04/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived onsite for dishwasher not cleaning dishes. Put unit in test cycle and got error codes 4-3 cancel due to wash motor and 7-1 heating. Heater functioning properly but motor wouldn’t engage. Replaced pump and motor, tested unit and unit functioning properly. Job complete."
Near Austin, TX 78749
Kevin
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on site and found customer has already defrosted refrigerator, inspected fresh food evaporator and found thermistor is incorrectly placed. Adjusted placement. There is multiple possibilities for correcting issue per service pointer W11092686F. If this does not correct issue, will need all options to be ordered. Correct harness with thermistor is wpw10277799."
Near Jonestown, TX 78645
Lou
Job Details: 09/04/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F4E3 & F2E1. Cleared the codes and continued with testing. Unit dispensed water into the tub and the motor failed to come on (F4E3). Also, the console was not responding to all keys being pressed (F2E1). I also found that the upper & lower racks were badly rusted and both upper rack rails were rusting and separating. The console & racks are warrantied for 5 yrs and the rails are covered through service pointer #W11296667 and SCODE S22916. I removed and replaced the sump/motor assembly and console and retested. Unit is operating as designed. No water leaks observed during service. I am ordering both racks and both rails and the adjusters (just in case) and office to schedule return service.; ordrng 1 W11259785 (track LEFT) and 1 W11259786 (track RIGHT) and 1 WPW10312792 (dishrack UPPER) and 1 WPW10525642 (dishrack LOWE
Near Kyle, TX 78640
Robert
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Arrived on job for complaints of not cooling. Fo loose connection at evaporator motor. Reconnect and test unit. Air flow good and no leaks detected.
Near Austin, TX 78756
Scott
Job Details: 09/04/2020
RANGE KITCHENAID KSDB900ESS1 "Arrived on site for oven not shutting off . Cancel button will not respond and cancel cooking cycle . Ran diagnostic ,no error codes . Preheated oven . Found the 3 on key pad not responding after heating unit up . Recommend replacing control and ribbon cable . No gas leaks detected at time of service . Please call to set return.; ordrng 1 W10913685 (panl-cntrl) and 1 W11025616 (harns-wire)"
Near Austin, TX 78756
Luis
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID KRFC302EPA00 Arrived on site for door issues. Diagnosed mullion seated to low on fresh food door,raised mullion divider on door checked,Ed door operation unit working as designed"
Near Kyle, TX 78640
Richard
Job Details: 09/04/2020
WASHER MAYTAG WFW70HEBW1 Arrived onsite for the washer not working properly. Replaced control panel and door lock switch and ran a normal cycle and washer tested good and no leaks. No error codes present.
Near Austin, TX 78703
Jacob
Job Details: 09/04/2020
REFRIGERATOR IKEA ISC23CDEXY00 Arrived onsite for unit not lighting inside. Looked at unit. Found that inverter box needs to be replaced and possibly a few led lights in the unit may need to be replaced.
Near Austin, TX 78748
Kevin
Job Details: 09/04/2020
DRYER MAYTAG MED7230HW1 "Arrived on site for buttons not responding. Tested unit had issues with power button intermittent, temp button, and was unable to enter diagnostics. Need to replace UI and control board per techline. SR7728718106; ordrng 1 W11413567 (CONTROL PANEL) and 1 W11441687 (ELECTRIC CONTROL)"
Near Jonestown, TX 78645
Lou
Job Details: 09/04/2020
MICROWAVE WHIRLPOOL WOC97ES0ES03 "Arrived on site to install previously diagnosed and ordered parts. Due to the microwave appliance manager failure, I removed and replaced it. Also, found the unit did not have the torsion spring (rod), so I installed it and tested the unit. Unit failed and showed an open/close door error and F6E8. Cleared the code and found the 20amp fuse was bad. Replaced the fuse and retested and unit is operating as designed. Job completed."
Near Round Rock, TX 78665
Kayman
Job Details: 09/04/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for wall oven having touch sync issues and doing weird things like turning off by its self and not turning off when called for. Upon inspection of the diagnostics process I found a stored error code of F6E4 indicating a mis match status or loss of communication between the control UI and main control. The service bulletin advises me to replace the main control. I replaced the main control
Near Manor, TX 78653
Matthew
Job Details: 09/04/2020
WASHER MAYTAG MHW8630HW1 "Arrived onsite to replace previously diagnosed parts. Replaced dispenser, tested unit and unit functioning properly. No leaks present at this time. Job complete."
Near Hutto, TX 78634
Al
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site for part replacement.Removed, disassembled the left door. Transferred all items from old door to the new door.Reassembled and unit works as designed.Called DW on this call for information.Job complete"
Near New Braunfels, TX 78132
Noah D
Job Details: 09/04/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to inspect oven for not heating, replaced both control per last tech and found no change, ordering TOD and instructed customer to have electrician check voltages. Oven is situated at almost ground level making removing it very difficult safely. Office to reschedule ; ordrng 1 4449751 (TOD )"
Near Austin, TX 78737
Kevin
Job Details: 09/04/2020
WASHER MAYTAG MVWB865GW0 "Arrived on site valve is slowly filling tub. Customer shut off water to prevent tub from filling. Replaced valve assembly. Tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78717
David S
Job Details: 09/04/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer showing loc. I inspected the unit and work area. The customer stated the original issue was the breaker kept tripping for the washer, they had another company out and the other company left it In loc mode. They since got it unlocked and had the breaker changed out. I ran a diagnostics cycle on the unit and found it working as designed. I did a UI test on the unit and found several of the buttons not turning off when pushes. I am replacing the UI console. I spoke to the customer about the arch breaker and that there was a problem with the first generation of them, and since they have had the breaker replaced already, they won’t have anymore breaker trips out of the unit. No water leaks detected. Job complete."
Near San Marcos, TX 78666
Robert
Job Details: 09/04/2020
DISHWASHER GE GSD3300D00BB Arrived on job for complaints of not filling. Customer not selected pots and pan option. Corrected starting process to get better results. No leaks detected at time of service.
Near Austin, TX 78749
Kevin
Job Details: 09/04/2020
DRYER WHIRLPOOL WED4985EW0 Arrived on site to test unit for door not closing properly. Tested unit found screws on hinge we loose. Tightened screw and found damaged catch and strike. ; ordrng 1 WP3403431 (strike) and 1 WPW10529197 (catch TRIM) and 1 WPW10610880 (catch)
Near Austin, TX 78745
Luis
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for cooling compliant. Removed evaporator cover,found on,y frost on bottom section of evaporator,no traces of uv dye on evaporator or drain,removed compressor cover,no traces of dye in compressor compartment. Checked service ports,low side reading -6 to -10 high side reading +125
Near Georgetown, TX 78626
Tyler
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for refrigerator that need previously diagnosed motor eve app main harness and ui control with thermistor. Replacing all necessary parts I was able to retest you need to ensure that the freezer evaporator temperatures were within range of where they should be. Unit is now functioning as designed call complete
Near New Braunfels, TX 78130
Noah D
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect fridge for not dispensing ice, upon inspection and reading service pointer for low profile icemaker will need to order ACU, office to reschedule ; ordrng 1 W11161172 (CONTROL )"
Near Waco, TX 76710
Jonathan M
Job Details: 09/04/2020
COOKTOP WHIRLPOOL JED3430WS01 Arrived on site for a cooktop that had wires exposed. Inspected unit and work area. Removed cooktop cover and moved over wires. Tested all components in unit is working as designed. Call complete.
Near Lago Vista, TX 78645
Lou
Job Details: 09/04/2020
MICROWAVE JENN-AIR JMV8208DS00 "Arrived on site to inspect microwave control panel not working. Upon further inspection, I found the microwave control display very faint and unable to completely read. When I researched the control panel and control, I am ordering the main control and control panel and CNOTE-AUTHORIZATION.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10182042 (CONTROL) and 1 W10284701 (panl-cntrl)"
Near Belton, TX 76513
Jonathan M
Job Details: 09/04/2020
FREEZER FRIGIDAIRE LFFH20F3QWC Arrived on site to install two components. Inspected unit and work area. Replaced controller and defrost timer and tested unit. Unit began to cool. Unit is working as designed. Call complete.