"Arrived on site for customer complaint of oven not getting hot enough, found bake and broil elements to be good, found someone had changed the temperature calibration to -20 degrees, I set temperature calibration back to factory 0 and tested unit, found unit is not heating properly, tested sensor, sensor tested good, found failed control, ordering control and returning tech to replace control and sensor

"Arrived on site for a wall oven throwing the F20 and F34 error code and then not running. Upon arrival the customer stated that the failure was intermittent. I gained access to the control and ohmd out the sensor, fan, and both elements. All ohmd out good. The error codes indicate a faulty relay on the control, and everything else checked good. This indicates a failing control. I installed the new control and then preheat the unit. I found the unit running as designed.Call complete."

Arrived on call for complaint of buttons and or console flipping out if steam comes out of door. Inspected gasket and determined that the gasket needed to be replaced. Customer connect to WiFi for upgrade. If problem continues recommend replacement of console.

Arrived onsite for oven not reaching target temperature. Upon inspection found failed bake element. Replaced element and tested. Unit is functioning properly. Job complete

"Arrived on site to replace previously diagnosed cap mag and diode, upon arrival I gained access to the unit and removed it from the bracket, I opened the cabinet and removed the mag cap and diode and took pictures of proper terminal placement, I replaced each component and put the unit back together, once in place I plugged the unit in and it blew the fuse, there was a faulty part from the manufacturer installed, I am ordering a new mag, cap, diode and fuse to return and complete the repair. ; ordrng 2 W10138793 (Fuse)s and 1 W11391712 (Magnetron) and 1 W11256462 (Diode) and 1 W10850446 (Capacitor)"

Arrived onsite for unit not operating correctly after starting the unit. Started the unit and heard a hum but the motor would not turn. Replaced the motor. Tested unit. Unit tested good. No issues at this time. Job complete

Arrived on call to replace previous diagnosed parts. After installation test operation and motor working properly but now lights wont. Will need transformer for ligh issue. ; ordrng 1 W11282989 (Switch) and 1 W11100652 (Control) and 2 W10862081 (Light)s

Arrived on site for F2-E1 keypad lock. Tested unit and keypad was locked. Replaced console and tested unit. Keypad works as designed. Tested unit and unit works good

"Arrived on site and replaced control board diagnosed on previous visit, ran a diagnostic cycle and found drain pump not working. Installed new drain pump and now everything checks good. Job complete"

Arrived on call for complaint of buttons not working properly. Ran diagnostics and got code F6E0. Code not listed in tech sheet called tech line 7732181674 . Code is Communication error code. Tech line recommend no parts change at this time . Checked all connection and if problem continues replace door.

"Arrived on site for customer complaint of unit not dispensing water, found failed manifold valve, I replaced manifold valve, unit tested good

"Arrived on site to test unit for broken to rack wheels, tested unit found wheels broken off from rack adjuster, replaced rack adjusters, tested unit,unit now working as designed,no leaks detected job complete"

"Arrived on site for customer complaint of unit not starting a cycle, I entered diagnostic mode, found latch tested good, found no cold water getting to unit, found cold water supply was shut off at wall, I turned on water and ran diagnostics, unit tested good."

Arrived on site for refrigerator not cooling in either compartments. Upon arrival confirmed complaint and found both compartments above 70degrees. After further inspection found all fans running as well as compressor. Found no errors in Diagnostics. Also found compressor getting full 120v but only had 0.18-0.38 amps drawn. Tried new device but found same results. Will need office to reschedule once availability of parts and autho is received.; ordrng 1 WR87X23410 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 WR85X10158 (FC evap coil) and 1 WR85X10154 (Rc evap coil) and 1 WR84X10115 (Condenser coil)

Arrived on site to diagnose a dishwasher that is not dissolving tablet soaps. Tested all parts and components and found no failures to unit at this time.

"Arrived on site to test unit for oven not operating and control not responding. Found control power supply was not connected. Secured connection, tested unit to 350, unit working as designed. Job complete."

"Arrived on site to test unit for water drip into tub and engaging drain pump when unit is off, tested unit found cold water valve not closing causing it to drip, disconnected waterlines found water lines corroded,replaced valve, advised customer to replace lines before connecting it back to washer, customer stated that they will purchase new lines and installed them, left lines disconnected to prevent use and til new lines are installed, no leaks detected job complete"

"Arrived on site to test unit for intermittent power loss, tested unit found external drain pump drain hose kinked closed causing pump to over heat and shut off, advised customer to replace drain hose with proper installation and with proper cut out for drain hose in cabinet,without proper cut out drain line will continue to be kinked causing future pump issues, no leaks detected job complete"

Arrived on site to diagnose a dryer that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance.

Arrived on site to diagnose a refrigerator that is not cooling properly. Pressurized system w/ nitrogen and found audible leak in rc evap. Evap and drier will need to be replaced to complete repairs and office to set return appointment for 2 hours. ; ordrng 1 W10805035 (Drier) and 1 W11291123 (Rc Evap)

"Arrived on site for customer complaint of unit not producing ice, found failed valve, I replaced valve, unit tested good."

Arrived onsite for oven door alignment problem and adjusted alignment for door to fit properly. Advised customer on repair and instructed customer on self clean. Unit is now operating as designed.

Arrived on site for for unit tripping breaker when oven is turned on. Removed back panel and found red wire pinched. Secured the Red wire and tested unit at 425. Unit preheated to 425 without tripping breaker. Unit works good. Job complete

"Arrived on site to test unit for no power, tested unit found that the door was opening but no power to console, removed console found power was disconnected to console, secured connection, tested unit, unit working as designed, job complete"

Performed streem diagnosis. found when cycle is started the high voltage system is making a very loud buzzing sound indicating a failed component in the heating system.

"Arrived on site to inspect washer not agitating. Per Technical Service Pointer #: W11531483 I determined the issues. Removed and replaced the actuator, reassembled and unit tested properly without any issues. Job complete"

Arrived onsite and found unit operating with f1e0 error code. Ordering control to repair. Unit is otherwise operating as designed. ; ordrng 1 W11567348 (Control)

"Arrived on site ,replaced valve . Tested unit all checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site to diagnose ice machine that was making noises and making thin ice. Found fill valve was dripping and had a very slow fill. Replaced fill valve and tested. Verified unit properly filling and running, and no abnormal noises heard. Call complete."

Arrived on site to replace both top and bottom convection oven fan motors. Replaced both top and bottom convection fan motors motors. Tested both top and bottom units at 350. Units tested good. No noises. Job complete

"Arrived on site to install previous diagnosed parts with 2nd tech. Gained access to control and valves. Removed failed control and inlet valves, installed new. Assembled unit and performed diagnostics mode. Monitored operation and observed for possible water leaks. All tested good, no water leaks detected during service.

Tech was assigned as a helper;

"Arrived on site to inspect oven not working. Upon further inspection, I found the control panel not responding. After a few attempts, I was able to get the unit into diagnostics. I checked error codes and found F1E0. Cleared the code and did a hard reset on the control. The control panel was not chiming when pressuring the keys. I found the key tone turned off in settings and turned it back on. Tested the unit on Bake at 350 degrees and the unit is operating as designed. Due to the error code, I recommended that the main control be replaced as stated in the tech sheet.

Arrived on site to diagnose refrigerator that had ice building in the FC. On arrival found the floor of the FC covered in ice. Found unit wasnt draining. Steamed out the drain from the rear of the unit and the top and cleared obstruction. Verified unit draining. Call complete.

Arrived onsite for wall oven with no power or not operating. Upon inspection I confirmed the complaint. I found the thermal fuse blown. I checked the sensor and elements all checked good. Fan is blowing as designed. ; ordrng 1 WPW10545255 (Fuse)

"Arrived on site for oven having a 50?. Inspected unit and work area. Informed customer that GE state 60? swing point is normal according to https://products.geappliances.com/appliance/gea-support-search-content?contentId=18068. Gained access to control and measured resistance on bake, broil and thermostat. Found all within range. Spoke with customer on rack position and rapid preheat. All tested good.

Arrived on site for a washing machine that?s not filling in the auto since cycle. Inspected unit and work area. Ran a test on the auto sensing cycle and found the unit not pulling in any water. Ran a test on the deep water wash cycle and experienced the same issue. Ran the unit through a manual fill cycle and found the cold water valve not pulling in any water. The unit will need a new water valve for repair. ; ordrng 1 W11210459 (valve)

"Arrived on site and installed new front panel to resolve dented panel. Lifted unit and secured at customer request. Advised them that by raising it as high as needed, the bottom of the door would be sticking out since the unit is now angled back. Customer ok this. Call complete."

"Arrived on site for a refrigerator that was not cooling well. Upon arrival the customer said the freezer was losing cool first and then the refrigerator compartment followed. I checked temps and found the FC at 44?F and the RC at 51?F. I then put the unit into diagnostics mode and found all airflow components running as designed. I found the compressor running, but very weak. I also found the compressor will intermittently pause and kick back up. I then gained access to the evap and found an ice block on the top right side, and no frost pattern. This indicates a SS failure. I am ordering the SS parts. The office will need to reschedule a 2 hour job with a SS tech. ; ordrng 1 WPW10608485 (Evaporator) and 1 WPW10466675 (Compressor) and 1 WPW10143759 (UV Drier) and 1 W11506635 (Access Valve)"

Arrived onsite for washer making loud noise during use. Upon inspection I found no error codes stored in the system. I ran auto diagnostics and on agitate I heard a abnormal screech or grinding noise. I tilted the unit and inspected the drive system. I found a plastic spring had made its way into the pulley shield and rubbed against the cam causing the noise. I removed the plastic spring and ran manual diagnostics for spin and agitate. Both sounded normal. The unit is working as designed at this time. Job complete.

Arrived on site for lights flickering. Tested unit and found correct voltage on low and high. Advised customer that flickering is due to unit controlling hertz going to lights. Unit working as designed. Job complete

"Arrived on site for water leaking. Removed bins found broken connector and frozen water tank,removed damper cover powered unit off,damper door not closing diagnosed a defective damper that caused water tank to freezer and damage connector. Defrosted water tank,replaced damper and connector,powered unit on tested water dispenser good no leaks,checked damper operation good.

Arrived onsite to replace parts. Replaced parts. To the unit. Upon further inspection. Found that the left screw was not holding the bake element to the wall correctly. Caused the bake element to pivot and move and may have caused the unit to spark at some point. Called tech line to report findings. Spoke with Austin and got sr#7732191012. No issues at this time. Job complete

"Arrived on site for door issues. Diagnosed an obstruction preventing door from closing,removed obstruction checked door operation and seal good.

"Arrived on site to diagnose dishwasher not draining properly, upon inspecting the unit I found that the drain pump would activate but not drain, I gained access and removed the drain pump after vacuuming out the still water in the unit, I found that the impeller was non functional, I replaced the drain pump and now the unit is operating properly as designed with no leaks observed. Job complete."

Arrived on site for side by side refrigerator not making ice. Open the freezer compartment and ice was sitting on top of the icemaker itself. I reset the icemaker by cycling it on and off and unit began operating properly. No parts needed job complete

Arrived on site 2/3 on a washer with balancing issues. I discovered the shocks were defective causing the unit to wobble during spin. Customer also advised the unit would fill when drain and spin is selected. I removed and replaced the suspension rods and main control. Unit now operating properly. Job complete

"Arrived on site for ice machine not powering on. Inspected unit and work area. Attempted to power on and no response. Pulled unit out and could hear water drain and unit powered on. Performed diagnostics mode and ran external drain pump and added water for unit to pump out and unit powered off with water free to drain. Found failed external drain pump.

Arrived on site for Dishes Not Drying - Dishwasher. Placed in diagnostics and got F8E2 and F6E2. Ran through diagnostics and completed all cycles until dishwasher went to drain. Dishwasher was not draining. Removed kick plate and drain pump was only humming. Checked connector to drain pump and it was fine. Ordering a new drain pump W10876537 to return and complete the repair. Also found drain hose didnt have a high loop. Corrected drain hose to have a high loop and still wouldnt drain water.

Arrived on site for cooktop burners not heating properly. I inspected the unit and work area. I found the burners a little low. I turned the valve stems up about half a turn. I tested the burners and found them working as designed. Job complete.

"Arrived on site to test unit for not draining, tested unit found dishwasher drain plug was not removed, removed plug tested unit, unit now running as designed, no leaks detected job complete"

"Arrived on site to test unit for excessive grease on cabinet, tested unit found unit missing damper door, and cut out of vent on cabinet is of center and needing to be cut properly, damper needs installed and sealed. Missing damper is causing unit to vent grease all over microwave and internally. Left damper with customer to have contractor install once cabinet and ducting is corrected. Job complete."

Arrived onsite for washer not functioning. Upon inspection tested unit and found lid latch not functioning. Inspected latch and found harness to control not connected. Secured connector and tested. Unit is now functioning properly. Job complete

"Arrived on site to replace previously diagnosed console and control board, replaced parts tested unit to 350, unit working as designed

"Arrived on site to inspect refrigerator not cooling and making a sputtering noise. Upon further inspection, I found the unit unplugged and the customer provided a video of the noise. When I removed the back cover, I found some paper caught in the condenser fan that was making the noise. Customer advised the unit was cooling, but due to the noise, they unplugged the unit. The paper was removed from the fan and the unit is cooling as designed.No water connections to the unit, job completed."

Arrived on site for door not closing properly . Found door not hitting left side interlock . Ordering interlock . Call to set return. ; ordrng 1 W11033422 (Inter lock)

"Arrived on site to test unit for not cleaning dishes, tested unit found F7E1 error, filling with water but wash motor not engaging, test voltage to motor, getting 120volts, recommended replacing sump and motor with control to fix issue, office to reschedule ; ordrng 1 W11416362 (Sump and motor assembly)"

"Arrived on site to test unit for no ice production and no water dispensing, tested unit found water line kinked on the back, reposition water line, water dispensing correctly, put ice maker into diagnostics, ice maker did not respond, cycled power to unit, tried putting ice maker into diagnostics still would not respond, replaced ice maker, tested unit,unit now running as designed, no leaks detected job complete"

Arrived on call for complaint of not heating. At the time of service the oven working properly.

"Arrived on site for range not heating up to preheat temperature. Put unit in standard bake mode at 350? while measuring temperature with a thermal K coupling. Found unit reached preheat temperature. Found average temperature at 369?. Calibrated down to clicks/ -20?.

"Arrived on site for no ice. Removed ice bin found icemaker tray stuck in harvest position,ran diagnostics ice box fan passed,ran icemaker test failed. Replaced icemaker ran harvest test passed,ran fill test passed."

"Arrived on site for a washing machine that has no power. Inspected unit and work area. Tested voltage to the unit and found 4 V AC coming through the neutral circuit to ground. Found 113.8 V coming through L1 to ground. Checked voltage going to the UI and found proper voltage.

"Arrived on site for a refrigerator that?s not freezing in the freezer section intermittently. Inspected unit and work area. Took a temperature of the freezer but soon as I arrived on site and found the freezer at 5?F. Removed evaporator cover and found no evidence of any defrost issues. The customer advised that the unit would cool but then would completely defrost itself before refreezing causing his ice to clump and not be able to dispense. They advised that they have lost food multiple times due to this issue. I checked the condenser coil?s and found them completely covered in Lent. I asked the customer the last time that they had cleaned the condenser coil?s and he advised that he didn?t remember. Cleaned off the condenser coil?s and went to the back of the unit. Found the compressor extremely hot to touch most likely due to inability of the unit to re-circulate air through the condenser coil?s and overheating the compressor. The compressor did kick on after a few minutes. I advised the customer to unplug the unit for a few hours to allow the compressor and refrigerant to cool before running the unit again. With as much lint removed from the condenser coil?s, I advise that they would continue to have this issue if they did not allow the unit to cool down properly first. Customer will leave the unit unplugged for several hours before continuing to cool the refrigerator and freezer. The unit is now working as designed. Call complete."

"Arrived on site to replace previously diagnosed thermostats and fuse, upon arrival i gained access to the unit and leveraged the lock to gain access to remove the door and take the unit out of the wall, we gained access behind the console and confirmed the fuse was bad, we replaced the fuse and now the unit is operating properly as designed, job complete."

"Arrived on site for a washing machine that is going off balance. Inspected unit and work area. The customer advised the unit is going off balance on every load and will not finish the cycle in any spin. Tested the unit and confirmed the customers complaint. Found the basket was wobbling from side to side. Went to remove the agitator and could not remove the agitator with a crowbar, flat head screwdriver?s, or a dryer belt. Unit will need a full rebuild for repair including gearcase, tub, basket, filter, hub, screws, washplate, and cam. Please contact the customer at authorization has given for a return date due to out of stock and PSP items.; ordrng 1 WP8533928 (screw) and 1 CNOTE (TWO MEN TWO HOURS) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11089264 (filter) and 1 W11219115 (TUB) and 6 WP8533953 (screw)s"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced paddle assembly and user interface and tested the unit. The unit began to work as designed. Call complete.

"Arrived on site for washer not completing cycles. Ran diagnostics and found no error codes and unit functioning properly. Customer advised she would set the unit on Normal wash, come back and the rotary dial would be set to rinse and spin. She suspects someone in the residence is changing the settings before the load can complete. I advised the customer to purchase a surge protector due to the recent storm surges in the area that could possibly be contributing to the issues. I also calibrated the unit. Unit functioning properly.

"Arrived on site to install previously diagnosed part. Removed door and installed new door. Tested UI, both dispensers and fridge is working as designed. Job completed."

"Arrived on site for dryer taking too long to dry. Turned unit on and it tumbled and heated. I accessed the exhaust confirmed the temperatures were reaching 155 plus and cycling down, then up again. Customer did have approximately 4 feet worth of corrugated pipe behind dryer possibly causing the drying issues. Order the timer for return services due to complaint. Needs more work ; ordrng 1 WP8299778 (TIMER)"

Arrived onsite and found unit had had a blower clog causing loud operation. Cleared clog while onsite and began to operate normally with good airflow. All checks good. Advised customer on repair.

Arrived on site for a dishwasher that has a broken piece on the upper rack. Inspected unit and work area. The customer advised that they are unable to raise or lower their left side of the rack because the button won?t come up to allow it to change position. Confirm the customers complaint and replace the adjuster. Tested the unit and the unit is working as designed. Call complete.

Arrived on site for a refrigerator that is not cooling either section. Inspected unit and work area. Found the interior lights on but nothing actually running. The customer advised that his user interface has become nonresponsive. How?s your press any other buttons on the user interface all the lights came on but nothing would show the UI was actually working. Unit will need a new user interface for repair. ; ordrng 1 W10740217 (cntrl-elec)

"Arrived on site to inspect refrigerator freezer not cooling and unit making loud noise. Upon further inspection, customer advised they found ice on the back wall of the FC section. I checked the FC section evap cover and found ice on it and ice on the bottom of the FC section. I removed the evap cover and found a block of ice at the top right corner of the evaporator on the cap tube and suction lines. Using my steamer, I removed the ice and tested the FC defrost in diagnostics. Defrost bimetal is showing to be open and the defrost element is working. I removed and replaced the FC evap harness/bimetal and retested and unit is operating as designed. In test 7 of diagnostics, I changed the defrost time to 2 (8 hours). No water leaks observed during service, job completed."

Arrived on site to follow up on recent disposal install. Removed knockout so unit can drain. Tested and verified dishwasher is draining now. Call complete.

Arrived on site for a washing machine that is not allowing hot water to come in to the unit. Inspected unit and worked area. Confirmed the customers complaint and found that the unit was only pulling in lukewarm water. Checked the range the thermistor and found it within range. Was able to pour hot water from the hot water valve one in diagnostics. According to the text you told me to replace the control. Replace the control and ran it through a calibration cycle. The unit still has the same affect. When ahead and replace the valve with the thermistor just in case and tested the unit the unit still would not pull in hot water during a hot water cycle. Spoke to PR and was advised to order the temperature selector knob. .; ordrng 1 WPW10285518 (cycle select switch)

Arrived on call to replace previous diagnosed part. After installation test operation all functions working properly.

Arrived on site for vent hood filters being stuck. I found the latches still screwed in place from shipping. I removed the screws and found the latch not moving freely. I found the brackets bent. I reshaped the gasket brackets and they are now working as designed. Job complete.

Arrived on site for oven console freezing. I inspected the unit and work area. I found the unit running version 7.0 the most update version per techline is 16.0. The console sent with me was used in the box. I am ordering a new console. The office will reschedule. ; ordrng 1 W11296171 (Console)

Arrived on site for washer needing previously diagnose rebuild. Upon arrival installed previously diagnosed parts. Reassembled and tested unit. Found no leaks during tests and unit functioning as designed. Call complete.

Arrived on site to diagnose an ice machine that is leaking. Found water valve cracked and replaced valve. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.

Arrived on site to install previous diagnose door. I gained access to and replaced the door. I found on the old door where the gasket and plastic liner are separating. I reassembled the unit and ensured everything is sealing properly. Job complete.

"Arrived on site to inspect dishwasher not sitting flush. Upon further inspection, I found the mounting bracket had come unattached from the tub. I reattached the brackets and leveled the unit. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for microwave with hood light not turning off. Upon inspection I confirmed the complaint. I accessed the nearness to the socket and found a small burnout on the connector. No plastic melted just soot. The customer stated the light went out and now with the replacement it will not turn off. I found the replacement is a LED bulb. I advised that this bulb will not turn off due to a mis match with that style bulb and main control. I replaced the main control due to the burnout and symptoms described. I tested the unit and it is working as designed. I advised the customer replace the bulbs with a halogen bulb part#8206232A job complete.

"Arrived on site for a dryer making a loud screeching noise. Upon arrival the customer stated the sound occurs every time they run it. I ran the unit several times with a load of clothes and could not replicate the noise. I gained access to inside the unit and found the belt, wheels, and pulley all in good condition. I found the felt around the tub intact as well. Upon further inspection I found the unit with significant lint build up in the interior. I cleaned the lint with my dry vac and informed my customer on this. I assembled the unit and tested it again. The unit is still working as designed. Call complete."

"Arrived on site and found error code F6E6, water below 84 degrees will turn off heater. Ran diagnostics and unit passed all tests. Sent video to claims/AHS. Cleared error code and advised customer about running some hot water in kitchen sink before starting dishwasher. Unit functioning as designed, no leaks detected, job complete."

"Arrived on site for fridge leaking. I inspected the unit and work area. The customer showed me the filter housing is leaking. I found a pool of water in the housing cover. I I inspected the housing and filter. I did not see any noticeable damage. I am ordering the housing, Fill line and reservoir to complete the repair. ; ordrng 1 W11194438 (Filter housing) and 1 W11168758 (Reservoir) and 1 W11209890 (Water line)"

Arrived on site for dishwasher not working. I inspected the unit and found fault codes f8e4 overfill/ switch open f10e5 leaking from diverter. I inspected the heating element and found it in good condition. I inspected the float switch and found it missing the connector latch. I reconnected the float switch. I put the unit into a diagnostics cycle and found it would stop when the connector backed out. I am ordering a float switch to complete the repair. ; ordrng 1 W11545764 (Float switch)

Arrived onsite to replace previously diagnosed parts. Accessed washer and disassembled. Found faulty drain pump. Replaced failed drain pump. Tested unit and unit is functioning properly. Job complete

"Arrived on site to install previously diagnosed and ordered parts. Due to the vent fan, control and sump/motor assembly failures, I removed and replaced the all parts mentioned and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for customer complaint of gasket not sealing and causing condensation, found gasket needed to be formed, formed gasket, unit tested good."

"Arrived on site for customer complaint of unit making a noise during spin cycle, found noise coming from the shocks, ordering shocks. ; ordrng 4 W11545322 (Shocks)s"

"Arrived on site and replaced wash plate, attempted to run diagnostic cycle and found motor will not run and is giving F7E8, F7E9, F7E6 error codes. Will need to rebuild washer motor assembly again, after replacement techline should be called to report multiple failed parts. ; ordrng 1 W10915700 (Stator) and 1 W10734521 (Slider assembly) and 1 W10754448 (Clutch) and 1 W11409746 (Harness) and 1 W10915701 (Rotor) and 1 W11400681 (Control)"

"Arrived on site for customer complaint of F9E1 error code and unit not finishing cycles, I cleaned out drain filter and ran diagnostic test cycle, unit passed all tests and drained properly.

"Arrived onsite for wall oven not heating to temp. Upon inspection I found PX1-1 to PX3-2 showing 250Vac while bake was cycling. I found the same at PX3-2 to PX4-2. I found 125vac from PX3-2 to neutral. I checked the broil element and it showed open with the bake element showing 20 ohms. I found the UI not responding to touch and you have to press very hard to get a reaction. I am ordering the broil element, main control and console to complete the repair. Office to R/S ; ordrng 1 WPW10260252 (Broil element)"

"Arrived onsite for unit not washing. Tested the unit and heard no water enter the unit. Upon further investigation, found that the water was never turned on for the unit to fill. Turned on the water from under the sink. Tested the unit. Unit filled with water. Unit passed with no issues. No leaks at this time. Job complete"

Arrived on site for leaking dishwasher. Found vent housing cracked . Ordering housing . ; ordrng 1 W11228135 (Vent)

"Arrived on site to diagnose refrigerator not making any ice. On arrival checked icemaker and found a sheet of ice under the shelf in the FC. Removed evap cover and found an ice formation behind the panel due to fill tube issue. Found the fill tube was shoved into the fill bucket so tight that water was shooting out the slit in the top of the fill tube. Sliced off a small amount of tube to allow the icemaker to fill properly and removed some of the ice. Due to how thick the ice was I advised the customer on unplugging the unit for 24 hours to allow that ice to melt. I did test and found the icemaker is filling now, but slowly, so there is still likely some ice in the line. Advised customer to follow up with us if the icemaker isnt producing after they plug it in and we can change out the valve and fill tube. Call complete."

I arrived on site to install previously diagnosed parts. I installed the new valve and then tested the unit. I found the water reservoir now frozen. I cleared the reservoir. The unit is now working as designed. Call complete.

"Arrived onsite for refrigerator not cooling. Unit is stand alone fridge. Upon inspection found unit at 45-50 degrees. Disassembled unit and found ice ball at top right corner of evaporator. Unit has sealed system issue. Unit will need compressor, evaporator, dryer and valve replacement.

Arrived on site to replace console. Replaced console and tested unit. All buttons on keypad work as designed. unit test good. Job complete