Near Austin, TX 78725
Joseph C.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “unit not washing” complaint. Inspected unit and found sump/motor stuck. Freed pump. Tested unit three times. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78746
Luis
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVY09 "Arrived on site for no ice. ICEMAKER not running through a forced harvest diagnosed failed icemaker. Installed updated icemaker assembly,powered unit on icemaker ran through a cycle and filled with water unit working as designed.
Near Leander, TX 78641
Tyler B.
Job Details: 01/16/2019
WASHER WHIRLPOOL GHW9400PL0 "Arrived on site for valves replacement due to stuck open, replaced valves and no leaks, upon testing unit was still give f-n error for no fill. Replaced hose to WL sensor. Water level was replaced prior visit, maybe faulty, or failed control, will need to return with control and new level sensor . ; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (AUTHO) and 1 WP8182697 (cntrl-elec) and 1 WPW10514214 (switch-wl)"
Near Leander, TX 78641
James
Job Details: 01/16/2019
MICROWAVE WHIRLPOOL GT4175SPS4 Arrived on site and found display blank with no response. Removed unit and tested fuses and found to be good. Tested voltage to control and found that the neutral connection was loose. Repaired connection and tested. Unit working properly and all functions test good. Job complete
Near Seguin, TX 78155
Robert
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on job to replace control and harness. After replacement test cooling. No leaks detected at time of service
Near Lakeway, TX 78734
Luis
Job Details: 01/16/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for no cool. Diagnosed leak in fresh food evaporator. Removed evaporator and compressor. Installed updated fresh food evaporator, compressor and a uv drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Repair covered under project code S71233 (double L) C NOTE; ordrng 1 CNOTE (DOUBLE LABOR S71233)"
Near Seguin, TX 78155
Robert
Job Details: 01/16/2019
WASHER MAYTAG MVWB766FW0 Arrived on job for complaints of not completing cycle. Ran diagnostics and and got code F2E1 stuck button. Ran test cycle and washer power button activated and shut off washer. ; ordrng 1 W10919546 (console)
Near Elgin, TX 78621
Wesley
Job Details: 01/16/2019
OVEN KITCHENAID KODT107ESS03 Arrived on site and found lower oven sensor wire pinched in cavity causing inaccurate readings. Unpinched and tested. Found unit to be reaching and staying at temp. All checks good.
Near Austin, TX 78737
Luis
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived on site for no ice. Ran diagnostics optics passed weak air flow from fan motor,E2 error code diagnosed failed icemaker and ice box fan. Installed new icemaker and ice box fan ran fill test unit working as designed."
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 01/16/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on for “unit not completing cycle” complaint. Inspected unit and found that installer installed unit with drain line below tub, causing unit to drain and simulate leak, creating low fill error code. Raised drain hose to fit in standpipe. Unit tests good. No leaks detected, at time of service."
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
COMPACTOR KITCHENAID KTTS505ESS Arrived on site. When attempting to replace panel found new panel damage in box. Re-ordered panel for repair. Office to reschedule; ordrng 1 W10714558 (PANEL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
COMPACTOR KITCHENAID KTTS505ESS Arrived on site. When attempting to replace panel found new panel damage in box. Re-ordered panel for repair. Office to reschedule; ordrng 1 W10714558 (PANEL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
COMPACTOR KITCHENAID KTTS505ESS Arrived on site. When attempting to replace panel found new panel damage in box. Re-ordered panel for repair. Office to reschedule; ordrng 1 W10714558 (PANEL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. When attempting to do recovery on unit found no Freon in system due to weight of tank. Called tech-support and verified no leaks on both evaporators and compressor area. Leak in wall and it’s non repairable. Whirlpool will contact customer with resolution. Job complete File#7723895040
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. When attempting to do recovery on unit found no Freon in system due to weight of tank. Called tech-support and verified no leaks on both evaporators and compressor area. Leak in wall and it’s non repairable. Whirlpool will contact customer with resolution. Job complete File#7723895040
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. When attempting to do recovery on unit found no Freon in system due to weight of tank. Called tech-support and verified no leaks on both evaporators and compressor area. Leak in wall and it’s non repairable. Whirlpool will contact customer with resolution. Job complete File#7723895040
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/16/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 "KFIS29PBMS00 Arrived to instal previously diagnosed and ordered parts. I noted the unit was running upon arrival, as the two prior services and then recovered and weighed out the refrigerant within the system and was able to see that the amount removed matched MFG charge specifications, showing no leaks within the system. I removed the faulty compressor and installed the service port and dryer. I vacuumed the system for 15 minutes and then monitored for an additional 15. Holding vacuum, I charged with the MFG prescribed refrigerant charge and tested. In test mode 4 I noticed a good change within the high side tubing and there was heat felt all the way to the dye drier. Operational test good, no leaks observed during service.
Near Waco, TX 76712
Steve C.
Job Details: 01/16/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for the unit is making loud noise during spin cycle. Tested the unit and found the pedestal on the unit is not leveled causing the unit to go out of balance. leveled the unit and tested the unit. Unit is working properly and all water connections on dry at the time of service.
Near Lakeway, TX 78734
Cliff
Job Details: 01/16/2019
DISHWASHER KENMORE 665.13963K017 "Arrived on site to diagnose a dishwasher with an upper rack that is not staying on rails. Tested unit and found of the rack adjuster is broken causing wheels to separate from adjuster assembly. Also noted pivot rack clip missing from unit. Replaced adjuster today and ordered pivot tine clip. Return date set for 1/18/19. Collected service fee and cost for adjusters today, remaining labor and cost for Cliff will be due upon return visit.clip ; ordrng 1 WPW10082853 (pivot-tine)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ "Arrived on site for unit leaking found evidence for water leaking from vent and also dispenser. Replaced vent and disp and Tested good, no leaks on site"
Near Austin, TX 78759
Paul
Job Details: 01/16/2019
OVEN WHIRLPOOL WOS51EC0AS02 Arrived onsite for the oven giving a feature not available message when bake is selected. I did a power reset on the oven. I tested the oven and it is working as designed. Call complete.
Near Austin, TX 78759
Scott
Job Details: 01/16/2019
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site for track issue . Found tracks are not sliding properly . Ordering rack slides for lower rack . Also side mount caps . Return 1/21 .; ordrng 2 W10795980 (cap)s and 1 W10822165 (track)
Near Austin, TX 78759
Scott
Job Details: 01/16/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for dryer flashing error codes . Ran diagnostics and got f3-e5. Ran dryer in normal load and got f3-e1 after about min of running . Checked control and found thermistor wire no plugged in . Replugged connector , ran unit for several mins all checked good . No lint build up at time of service . Job complete ."
Near Austin, TX 78731
Scott
Job Details: 01/16/2019
WASHER MAYTAG MVWC415EW0 "Arrived on site replaced shift actuator .tried to install control , but was defective .luckly not needed . Ran calibration and diagnostics cycle . All checked normal . No water leaks detected at time of service . Job complete ."
Near The Hills, TX 78738
Cliff
Job Details: 01/16/2019
DISHWASHER KITCHENAID KUDE40FXBL Arrived on site to diagnose a dishwasher with an upper rack that will not stay mounted. Found upper rack adjusters broken causing rack to fall from rails. Replaced adjusters and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.Adjusters
Near Leander, TX 78641
Paul
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived onsite for the dishwasher with a no heat condition. I checked for stored error codes and found an F7E1. I ran the diagnostics cycle and the unit completed the cycle and was working as designed. The heater was drawing 7.90 amps in the wash cycle and started off drawing 8.70 in the drying cycle. I found the rinse aid dispenser not dispensing. I believe there is something erratic with the dispenser because ms had it set high and I believe it works sometimes and not others. ordrng 1 WPW10671905 (DISPENSER)"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjusters due to noise. After replacing adjusters found tub wheels making noise as well. We need tub wheels to repair unit. Office to reschedule; ordrng 2 W10078083 (tub wheel)s
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjusters due to noise. After replacing adjusters found tub wheels making noise as well. We need tub wheels to repair unit. Office to reschedule; ordrng 2 W10078083 (tub wheel)s
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjusters due to noise. After replacing adjusters found tub wheels making noise as well. We need tub wheels to repair unit. Office to reschedule; ordrng 2 W10078083 (tub wheel)s
Near Austin, TX 78738
Cliff
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS Arrived on site to diagnose a refrigerator that is not dispensing ice. Found ice cold up under left side of ice container causing auger and coupling not to contact each other. Removed ice build up and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78645
James
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. Customer stated the odor would occur several hours after the dishwasher had been ran. I ran the unit through diagnostics and no odor was detected. Recommended customer have a plumber verify the connections under the sink as there was a definite odor coming from around the pipes before the dishwasher was ran. Unit working properly and all functions test good. Job complete
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/16/2019
DISHWASHER KENMORE 665.13543N412 "Arrived on site for “not washing dishes” complaint. Inspected unit and found sump motor blocked. Freed obstruction and tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ01 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the UI and then inspected the thermistor. It was in the wrong position, behind the capillary tube on the high side of the evaporator and I moved it to the return, per a prior recommendation from a different unit’s MFG tech line call. I tested the unit and it operated as designed. No leaks observed during service."
Near Austin, TX 78717
Lou
Job Details: 01/16/2019
RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sensor and control and tested the unit. My temp readings were 317, 388, 324, 395, 325 for an average temp of 349.8 degrees. I advised the customer of the repairs and the temp readings. No gas leaks detected during service, job completed."
Near Cedar Park, TX 78613
Paul
Job Details: 01/16/2019
VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived onsite for the vent hood with the light only working on low setting. I found the red wire from the switch for the high setting not snapped into the junction block. I snapped the wire in and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78747
Brandon
Job Details: 01/16/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for customer complaint of noise issue, found debris caught in blower motor, after I removed debris, unit tested good."
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site for “no ice dispensing” complaint. Inspected unit and found cubed ice solenoid to be broken. Removed and replaced solenoid. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Lou
Job Details: 01/16/2019
WASHER UNKNOWN WFW9250WW00 "arrived on site to inspect washer error code. Upon further inspection, I found error code LF. I cleared the code and placed the normal mode and began a cycle. After approximately 25 minutes, the unit operated as designed. I advised the customer that the sensor hose and control would need to be replaced. I removed and replaced the control and sensor hose and tested the unit. The unit operated as designed. No water leaks observed during service, job completed."
Near Belton, TX 76513
Arthur B.
Job Details: 01/16/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived onsite for customer complaint of ice machine making loud humming noise when filling recurring issue. When arrived, confirmed the noise when filling. Turned water off to removed pressure reducer from water valve. Turned water back on and tested unit. Unit now fills with no noises. Good water flow entering fill tray. All water connections were dry at time of service."
Near Austin, TX 78703
Scott
Job Details: 01/15/2019
DISHWASHER KITCHENAID KUDE70FVSS3 "Arrived on site replaced panel control . Ran diagnostics all checked good . No water leaks detected at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Checked for not advancing issues. Found bad timer not allowing unit to advance. Will need timer to repair unit. Reschedule for 1/16/19; ordrng 1 W10185982 (timer)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Checked for not advancing issues. Found bad timer not allowing unit to advance. Will need timer to repair unit. Reschedule for 1/16/19; ordrng 1 W10185982 (timer)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Checked for not advancing issues. Found bad timer not allowing unit to advance. Will need timer to repair unit. Reschedule for 1/16/19; ordrng 1 W10185982 (timer)
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site. Checked for freezing issues. Found vegetables in drawer freezing. Removed damper and added silver tape to close down flow of air going to drawer. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site. Checked for freezing issues. Found vegetables in drawer freezing. Removed damper and added silver tape to close down flow of air going to drawer. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site. Checked for freezing issues. Found vegetables in drawer freezing. Removed damper and added silver tape to close down flow of air going to drawer. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for no water issues. Found installers didn’t turn on the water. Turned on shut off valve and checked dispenser and icemaker, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for no water issues. Found installers didn’t turn on the water. Turned on shut off valve and checked dispenser and icemaker, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for no water issues. Found installers didn’t turn on the water. Turned on shut off valve and checked dispenser and icemaker, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Robert
Job Details: 01/15/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on job to replace track and adjuster. Only one track needed but both adjusters replaced. After replacement of parts test operation.
Near Wimberley, TX 78676
Brandon
Job Details: 01/15/2019
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for customer complaint of loud noise during spin. I cleaned out debris inside of door bellow, could not duplicate loud noise. Instructed customer to clean unit, and video record the noise if it happens again."
Near Georgetown, TX 78628
Jonathan
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KUWL304ESS "Arrived on site for wine cooler buzzing. Measured temperature at 40°. Found rattling noise coming from condenser and compressor. Gained access to compressor and condenser. Made minor adjustment to condenser. Installed unit and leveled. Tested operation, all tested good. No water leaks present at time of service."
Near Austin, TX 78757
Wesley
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRSF505ESS0 Arrived on site and found freezing water line. Found customer had consistently run the fridge at 33f. Corrected temps. Unit is now operating properly and will dispense water.
Near Salado, TX 76571
Arthur B.
Job Details: 01/15/2019
OVEN WHIRLPOOL WOS51EC0AS00 "Arrived onsite for customer complaint of fan noises after powering off and temperature off. When arrived, unit was preheated to 350F. Found temperature was maintaining 375F. Adjusted temperatures to -20F. Preheated unit to 400F. Oven maintained temperature within +/- 10F. Advised customer noises from fan after powering off is normal to allow proper cool off inside cabinet. No other issues found."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/15/2019
ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site for no ice condition. Tested unit and found that neither water pump was running. Voltage was present to both pumps. Will order both pumps. Also order a user interface in case it may be needed. All water connections are dry. Only one interface shows to be in stock so office will check and then reschedule customer.; ordrng 1 W10865633 (cntrl-elec) and 1 WPW10489125 (pump)
Near Temple, TX 76504
Arthur B.
Job Details: 01/15/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for dealer complaint of washer not spinning out clothes. Ran diagnostics and found error code F7E5 (Shifter Error). Found actuator faulty. Removed and replaced actuator and reassemble. Calibrated unit. Unit completed successfully. Unit fills,agitates,drain and spins as intended. No other issues found."
Near Austin, TX 78731
Luis
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived on site for no cool. Removed evaporator cover,found large iceball on inlet to evaporator coil. Removed evaporator installed new evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Repair covered under AUTHO WI4Z500EPL1"
Near Austin, TX 78702
Luis
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for noise complaint. Compressor and fans running found no issue with unit no vibration noise,normal operating noise for compressor and fans unit working as designed. AUTHO WI9QD00DL1"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found button sticking at times. Replaced control and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found button sticking at times. Replaced control and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found button sticking at times. Replaced control and cycle, all functions tested OK. No leaks present. Job complete"
Near Copperas Cove, TX 76522
Steve C.
Job Details: 01/15/2019
RANGE GE JP3530SJ3SS Arrived site for the unit will randomly turn off. Disassemble the unit and found a connector on the switch connected. Security connection to the switch and tested the unit. Unit is working properly and if customer is having more problems to contact a electrician. Unit burners are working properly and job complete.
Near Austin, TX 78731
Cliff
Job Details: 01/15/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to diagnose a microwave that is making unusual noise. Tested unit and found fan motor not fully mounted causing fan blade to rub on shroud. Remount the fan properly and tested unit. Found all is functioning properly at this time.
Near Killeen, TX 76543
Al
Job Details: 01/15/2019
RANGE WHIRLPOOL WFC310S0EW1 Arrived to inspect range not working. I checked voltage at the back of unit with unit plugged in and got247/134/134All burners and elements (bake and broil work). Customers complaint is after 10-20 minutes of cooking the unit shuts off and she has to turn power on at the breaker.
Near Driftwood, TX 78619
Brandon
Job Details: 01/15/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of UIB not responding to certain functions, found defrost button, and reheat buttons not responding. Also found display missing digits. ; ordrng 1 W11197501 (UIB)"
Near Georgetown, TX 78626
Jonathan
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for refrigerator RC not cooling. Measured temperature in RC at38° and FC at 0°. Tested dispenser and ice maker cycle. Performed diagnostics mode and tested thermistor. Tested damper door and compressor. Spoke with customer on user care guide. All tested good, no water leaks present."
Near Austin, TX 78748
Kevin
Job Details: 01/15/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site and replaced lid lock diagnosed on previous visit, after replacement ran a diagnostic cycle and all function has returned to washer. No water leaks from connections at time of service, job complete"
Near Austin, TX 78748
Kevin
Job Details: 01/15/2019
DRYER WHIRLPOOL WED4850HW0 "Read notes before returning, Arrived on site and found installers had incorrectly attached power cord to dryer, and electrician has already been on site, removed rear panel dryer and confirmed fuse, cutoff and element are operating. Incoming power is 80V on 1 leg and 120V on leg 2. Took pictures. The electrician will need to return to correct voltage so that dryer continues to operate properly."
Near Austin, TX 78721
Joseph C.
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “no ice” complaint. Inspected unit and found icemaker fill tube heater wire broken from connector. Ordering new. Adjusted feet, to bring front of unit even. Return for repairs on 01/21. No leaks detected, at time of service.; ordrng 1 W11226501 (FILL TUBE HEATER)"
Near Austin, TX 78735
Brandon
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for customer complaint of unit not dispensing water, found frozen water reservoir, after defrost, unit tested good."
Near Leander, TX 78641
James
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and tested operation. I found temps in freezer and fresh food to be correct. I did find the ice to be clumping in ice bin and appears small and wet. I tested the booster fan and found it to be running at proper speed. Instructed customer of unit operation and that long run times are normal. Unit will need new ice fan to correct low air flow through ice maker housing ; ordrng 1 W10846539 (evaporator fan blade)
Near Kyle, TX 78640
Robert
Job Details: 01/15/2019
WASHER MAYTAG MVWC565FW1 "Arrived on job for complaints of washer not working lock switch was damaged,replaced latch tested cycle passed. No leaks detected at time of service"
Near West Lake Hills, TX 78746
Scott
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for light flickering on bottom of ice maker cover front . Replaced led light , all lights are now lighting properly . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/15/2019
WASHER MAYTAG MVWB855DC2 "Arrived on site for unit making clacking noise, replaced WASHPLATE and tested and unit still made noise. Removed and replaced GEARCASE and clutch. Re assembled and tested good. No noises no leaks on site"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site. Check for no spinning issues. Found error code for bad shifter. Replaced shifter and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site. Check for no spinning issues. Found error code for bad shifter. Replaced shifter and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site. Check for no spinning issues. Found error code for bad shifter. Replaced shifter and cycled, all functions tested OK. No leaks present. Job complete"
Near Spicewood, TX 78669
Luis
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for water leaking diagnosed split on fill tube. Removed damaged fill tube installed new fill tube assembly ran icemaker through a cycle water filled icemaker no Neal’s unit working as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW8000BW Arrived on site and found rotor bolt seized and subsequently stripped out. Ordering tub assembly and rotor to repair per CS. 2 hours. ; ordrng 1 2HOURS and 1 280146 (ROTOR) and 1 W10381078 (TUB)
Near Austin, TX 78723
Joseph C.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL ED2KVEXVL01 "Arrived on site for “no water or ice” complaint. Inspected unit and found pinched supply line under unit and filter in need of replacement. Recommend installation of secondary filter, due to debris, collected from supply line. Unit is performing as designed. No leaks detected, at time of service. Customer declines purchase of new filter."
Near Austin, TX 78732
Paul
Job Details: 01/15/2019
WASHER WHIRLPOOL MVWB865GC0 Arrived onsite for the washer leaving white spots on the clothes. Ms stated the unit shakes bad. I checked stored error codes and found an F0E3 & F2E2. I ran service diagnostic test 51 and all test passed. I found the unit had been installed with spacers on the legs. I removed the spacers and leveled the tub and basket in the chassis. I ran manual high speed spin and the unit was smooth. I advised the customer on using warmer water and possibly needing to get liquid detergent designed for washing colors. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Killeen, TX 76543
Al
Job Details: 01/15/2019
REFRIGERATOR MAYTAG MRT118FFFE01 Arrived to inspect unit not making ice. I checked the valve for voltage. Removed and replaced the valve and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Killeen, TX 76543
Al
Job Details: 01/15/2019
REFRIGERATOR MAYTAG MRT118FFFE01 Arrived to inspect unit not making ice. I checked the valve for voltage. Removed and replaced the valve and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Del Valle, TX 78617
Joseph C.
Job Details: 01/15/2019
DRYER ROPER RED4516FW0 "Arrived on site for “no power” complaint. Inspected unit and found old power wire was used and does not maintain contact with wall plug. Recommend customer purchase new wall plug and power cord. Also, recommended that customer purchase two dryer vent elbows and four dryer vent clamps, so that proper venting may be attained. Capacitor, on motor, is faulty and motor needs to be replaced. Ordering new motor. Return for repairs on 01/16.; ordrng 1 279827 (motor!dryer)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/15/2019
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site for broken hinges, replace both and tested good"
Near Killeen, TX 76549
Arthur B.
Job Details: 01/15/2019
DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not starting recurring issue. Removed back panel and found thermal fuse open. Removed and replaced fuse. Tested unit. Found element glow bright red. Removed element and found undergarment wire was grounding element. Removed obstruction and retested. Dryer now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78728
Paul
Job Details: 01/15/2019
MICROWAVE WHIRLPOOL WMH73521CS5 Arrived onsite for the microwave to replace the previous diagnosed parts. I replaced the door. Call complete.
Near Harker Heights, TX 76548
Al
Job Details: 01/15/2019
WASHER MAYTAG MVWB850YG1 "Arrived to inspect washer making a grinding noise. Confirmed the complaint and attempted to change out the bearing kit, but the inner tub need to be replaced as well. I Ordered SHAFT ASM - TUB AND BEAR W10381078. OFFICE CS TO FOLLOW UP WITH WHIRLPOOL ON THE TUB WARRANTY INFORMATION.. I WILL RETURN WITH THE BEARING KIT AND TOOL ON NEXT VISIT.Needs more work; ordrng 1 W10381078 (SHAFT ASM - TUB AND BEAR)"
Near Leander, TX 78641
Jerry C.
Job Details: 01/15/2019
WASHER MAYTAG MTW6700TQ1 "MTW6700TQ1 Arrived to inspect code and noise. I found the bearing assembly failed and very noisy. The log valve was badly restricted and the drain pump was locked. Due to requiring the three separate parts and labor for the bearing assembly, the customer elected to replace the machine. No leaks observed during service. TL100 $99.99"
Near Austin, TX 78757
Wesley
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite and replaced control UI and pantry UI. All checks good. Unit is now operating as designed.
Near Austin, TX 78737
Kevin
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site and inspected refrigerator and found no interior lights are on, due to service pointer W11218221 replaced the LED control board and all the lights have returned and it is now operating properly. No water leaks from connections at time of service, job complete"
Near Manor, TX 78653
Joseph C.
Job Details: 01/15/2019
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site for “intermittent light and turntable operation” complaint. Inspected unit and ran for 15 cycles, alternating between 30 and 60 seconds. Could not duplicate problems, at this time. Service fee is $108.24(MW100)."
Near Austin, TX 78704
Leonardo
Job Details: 01/15/2019
RANGE WHIRLPOOL WFG231LVS1 Arrived on site to test unit for noise coming from stove. Test unit and found center burner making noise due to unit not being leveled making unit shake and vibrate when people walk near it. Leveled unit and test unit and no more noise job complete no leaks present at this time.
Near Austin, TX 78704
Scott
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KFIS20XVMS11 "Arrived on site for fridge leaking on floor .found drain duck bill clogged causing water to cascade out of freezer bottom . Replaced drain tube with new drain tube kit . Removed ice from freezer and steamed out evaporator drip pan and drain hole . Did find and recommended to customer to have supply line replaced due to finding its been dripping . Shut off water to fridge to minimize any damage . No other water leaks detected at time of service . Job complete ."
Near Austin, TX 78728
Paul
Job Details: 01/15/2019
OVEN WHIRLPOOL WFE745H0FS0 I called the customer and told mr the office would call to RS because only 2 out of the 3 parts that were requested had been ordered from the Skype message to the office on Tue 1/8/2019. Ordering C-NOTES & W10917724 SWITCH-INF.; ordrng 1 W10917724 (SWITCH-INF)
Near Austin, TX 78739
Brandon
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for customer complaint of unit leaking, found leK coming from cracked tube. I replace the tube, unit tested good."
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Arrived on site. Check for icemaker issues. Found bad thermostat on ice maker creating ice to clump up. Replaced ice maker and cycle, all functions tested OK.Instructed customer to dump out ice once a month to keep from having to dispenser issues. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Arrived on site. Check for icemaker issues. Found bad thermostat on ice maker creating ice to clump up. Replaced ice maker and cycle, all functions tested OK.Instructed customer to dump out ice once a month to keep from having to dispenser issues. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Arrived on site. Check for icemaker issues. Found bad thermostat on ice maker creating ice to clump up. Replaced ice maker and cycle, all functions tested OK.Instructed customer to dump out ice once a month to keep from having to dispenser issues. No leaks present. Job complete"
Near Taylor, TX 76574
Lou
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my multimeter, I tested temps in the rc and fc sections. Temp readings were rc=36 degrees and fc=2 degrees. I placed the unit in diagnostics and tested the ice level sensor ad it passed; tested the ice maker and it showed error code E2-motor lost position. I tested the motor in mode 57 & 59 and got no functions from the ice maker. I removed and replaced the ice maker and tested and it operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."