Service History 761

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS01

Near Pflugerville, Texas 78660

David Z

Job Details: 12/20/2022

"Arrived on site to diagnose oven that had some damage due to melted foil. Examined unit and took pictures if cavity bottom. Called tech line and provided photos, SR7735312444. Unit is non repairable due to liner coating being affected. Advised customer that foil can only be used on racks with a 1 inch gap on both sides, per page 6 of the use and care guide. Unit is usable, damage is cosmetic in nature only. Advised customer of non repairable state. Call complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Temple, Texas 76504

Jonathan M

Job Details: 12/20/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and tested the unit. The unit still will not power on. Grand access to the filter board and found the fuse blown. Replaced the fuse and tested the unit again. The unit began to work and operate as designed. I tested the unit on a one minute cycle with water inside the cabinet and found the unit heat up and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Temple, Texas 76504

Jonathan M

Job Details: 12/20/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Disassembled the evaporator section and found the heater connector from the freezer harness not connected onto the heater. Fixed the connection and went ahead and replaced the evaporator thermistor due to the prior technician advising that that was open. Reassembled the unit and the unit began to cool and operate as designed. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WOS31ES7JS20

Near Waco, Texas 76712

Jonathan M

Job Details: 12/20/2022

Arrived on site for a wall oven that has a dented door. Inspected unit and work area. Confirm to the customers complaint and replace the outer door and name badge and tested the unit. To work and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Dripping Springs, Texas 78620

Luis

Job Details: 12/20/2022

Arrived on site for noise complaint. Adjusted back cover tested unit unit working as designed.

We serviced a

WHIRLPOOL OVEN

Model KEBC107KSS0

Near Austin, Texas 78733

David S

Job Details: 12/20/2022

Arrived on site to install previous diagnosed part under a one year warranty. I gained access to and replaced the tod I reassembled the unit and tested it. I found it heating and working as designed. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WFG505M0MS0

Near Round Rock, Texas 78665

Vincent

Job Details: 12/20/2022

"Arrived on site for range, inspected unit snd work area. House was vacant. Install new panel. Job completed."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Austin, Texas 78746

David S

Job Details: 12/20/2022

"Arrived on site for ice machine leaking. Customer stated the drain hose came out and the line is leaking at the wall valve. I tightened the wall valve and ensured it is no longer leaking. I reinstalled the drain hose with a new hose clamp to ensure it does not come off anymore. I ran the unit and found it filling and draining properly, with no more leaks. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Austin, Texas 78731

David S

Job Details: 12/20/2022

Arrived on site for washer making a weird noise. I inspected the unit and work area. I found the actuator has come out of the cam loop. I reinstalled the acutuator arm back into the cam loop and clipped it into place. I calibrated the unit and ran a diagnostics cycle. I found the unit is now working as designed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pflugerville, Texas 78660

David Z

Job Details: 12/20/2022

"Arrived on site to diagnose dishwasher that was throwing an F8E4 error, float switch. Removed toe kick and checked float, found tray full of water. I dumped the water out shr checked for source of leak. Repeated vent gasket, and also found tub was not squared. Unit does have the updated heater, and I did not see water coming from heater. Adjusted level and square of unit. Tested and verified no further drips coming out. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Pflugerville, Texas 78660

David Z

Job Details: 12/20/2022

"Arrived on site to follow up on refrigerator that was not cooling. Examined unit and found it was wobbling if you even touched it. I examined the cabinet and found it slightly bulging. Opened doors and found gaps all over the liner, allowing air to infiltrate. Found massive air gap in bottom right corner by door hinge, where lower horizontal million appears to be shifted left, tucked into liner, and gapping on the right, possible due to damage. Unit is non repairable due to cabinet damage / gapping. Called into tech line and reported findings. SR7735314570. Also reported with trade partners. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Pflugerville, Texas 78660

David Z

Job Details: 12/20/2022

Arrived on site and replaced strike and catch to resolve dryer door popping open. Tested and verified door is sealing tight. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WFE525S0JS1

Near Jarrell, Texas 76537

Tyler

Job Details: 12/20/2022

Arrived on site for range not heating correctly. Upon arrival confirmed issue and found f6E1 in diagnostics. I found control failing to send correct power to bake element during preheat and sensor out of manufacturing specs. Replaced control and sensor. Reassembled and tested unit and found no failures. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Salado, Texas 76571

Tyler

Job Details: 12/20/2022

Arrived on site for dishwasher not draining. Upon arrival confirmed issue and found F9e1. Upon further inspection I found that the drain hose had been clogged from backflow to the disposal. Cleared debri and found unit functioning as designed with no leaks. Call complete

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Temple, Texas 76504

Tyler

Job Details: 12/20/2022

Arrived on site for washer not cycling through spin correctly. Upon arrival confirmed issue. Found f7e1. Found cam had come loose from gearcase. Tighten down cam and found unit functioning as designed with no leaks call complete

We serviced a

KITCHENAID COOKTOP

Model KICU509XSS00

Near Austin, Texas 78749

Leonardo

Job Details: 12/20/2022

Arrived on site to replace module. Replaced module test unit and unit test good job complete.

We serviced a

IKEA VENTHOOD

Model IHW51UC0FS1

Near Austin, Texas 78739

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for light not working. Test unit and found shorted light sockets. Replaced lights test unit and unit test good job complete.

We serviced a

KITCHENAID COOKTOP

Model KCGC558JSS00

Near Driftwood, Texas 78619

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for right front burner not igniting. Test unit and found burner head not sitting correctly. Secured burner head test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Seguin, Texas 78155

Matthew

Job Details: 12/20/2022

Arrived onsite for refrigerator slow ice production. Upon arrival inspected unit. Found a few batches worth of ice in the bucket . Ran harvest and passed and filled as designed. Spoke with customer and confirmed unit does produce just not quickly. Notified customer of harvest cycle and time frame. Will take 3 days with no use to fill the ice bucket. Called tech line for assistance to confirm. Spoke to Cliff SR#7735312108. Confirmed unit is functioning as designed. Job complete

We serviced a

JENN-AIR OVEN

Model JJW2730DS03

Near Seguin, Texas 78155

Matthew

Job Details: 12/20/2022

Arrived onsite to replace faulty console. Replaced console and tested. Ran upper and lower ovens. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV01

Near Seguin, Texas 78155

Matthew

Job Details: 12/20/2022

Arrived onsite for refrigerator lights not functioning. Upon arrival inspected unit. Found upper fridge module shorted. Left side second led shorting module. Replaced module and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near China Spring, Texas 76633

Jonathan M

Job Details: 12/20/2022

"Arrived on site for a refrigerator that is creating condensation in the refrigerator section. Inspected unit and work area. Checked all the gaskets and found the gaskets sealing properly. Opened up the refrigerator door and found a massive gap in the liner and cabinet at the bottom right hand corner causing the issue. The gap seemed too large to fill with silicone so I called Whirlpool Techline and spoke to Austin SR# 7735317552. He had me send him a couple photos of the gap in question. He advised that based on the photos, the guy was too wide to silicone and would be sent to review for replacement. I advise the customer of Techlines findings and told the, that Whirlpool would be in contact with myself or he customer depending on the next steps. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW1

Near Austin, Texas 78741

Joe Z

Job Details: 12/20/2022

"Arrived onsite for unit putting burned/ Smokey smell on clothes. Upon arrival customer stated that clothes smell smokey. I ran unit and get a kerosene/ diesel type smell. Removed front panel to inspect flame and flame has a lot of yellow.after observing the surroundings found customer is having remodeling done on 1st floor and in garage. As well as customer operates dehumidifier. Called techline for assistance. I let tech know I replaced burner assembly and have same result. Tech determined that smell is coming from outside of unit from remodel work such as drywall and paint, etc. tech mentioned that air circulates in HVAC system and spreads throughout home causing inconsistencies with flame causing a fuel type smell. Unit is operating as designed. tech gave SR# 7735314247. Called SAFTEY , explained what techline and I Spoke about. and was given Sr#7735264481. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, Texas 78745

Joe Z

Job Details: 12/20/2022

"Arrived onsite for not dispensing ice. Upon arrival inspected unit. Found the ice bin completely filled with ice ,but ice bin was not inserted correctly not allowing ice to dispense. Inserted bin correctly and ice now dispenses. Job complete"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Austin, Texas 78745

Joe Z

Job Details: 12/20/2022

Arrived onsite to install previously ordered part. Replaced flame spreader. Test unit. Unit lights and heats correctly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Bertram, Texas 78605

Kimo

Job Details: 12/20/2022

"Arrive onsite for a refrigerator that is not producing ice. Upon arrival I ran the ice maker in harvest test mode and it passed, I then ran a ice maker fill testing and found that the was no water flow I then replace the filter housing and water valve. And tested again and found low water flow. Upon further inspection I found no kink i water lines but I did find hard water buildup on the fill tube I cleaned it up and tested again and found water flow had Improved. unit operating as designed. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bertram, Texas 78605

Kimo

Job Details: 12/20/2022

Arrived on site for a washer that will not Agitate or spin. upon inspection I found that the capacitor was leaking oil. I replaced it and tested unit and found unit operating as designed. Job completed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Liberty Hill, Texas 78642

Kimo

Job Details: 12/20/2022

Arrived onsite for a refrigerator that is not producing ice. Upon arrival I put unit into diagnostics mode and ran a harvest test and found that it did not. I then checked codes and found motor lost home position code I replaced the icemaker and tested unit and found unit operating as designed. Job complete

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Austin, Texas 78702

Wesley

Job Details: 12/20/2022

Arrived onsite for refrigerator doors not aligned. Advised customer on findings and was able to correct door alignment by adjusting the feet to achieve proper alignment. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Leander, Texas 78641

Maurice R

Job Details: 12/20/2022

Arrived onsite for dishwasher cleaning light blinking. On inspection found water in the overflow tray. Pulled the tray out in dried the tray out. I looked for water leaks and could not find a leak. I noticed that the inlet valve hose was not tightened all the way. Tighten it up and reinstalled the overflow tray. Told customer that there l did not find the leak and to use the unit to see if tightened the hose up fixed the issue. No water leaks detected during service.

We serviced a

GE MICROWAVE

Model PEB7226SF1SS

Near Leander, Texas 78641

Maurice R

Job Details: 12/20/2022

Arrived onsite for MW sparking. On inspection when the unit turns on there is a very bright light that appears in a few seconds. Took the megaton off and found that the antenna was burnt looked at the wave guide and found that there was paint missing from inside the wave guide.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Dripping Springs, Texas 78620

Luis

Job Details: 12/20/2022

"Arrived on site for a defective compressor replaced defective compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near San Marcos, Texas 78666

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected dishwasher and found tub is full of water. Found knock out was not removed from garbage disposal during installation. After clearing knock out dishwasher will now drain properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Leander, Texas 78641

Maurice R

Job Details: 12/20/2022

"Arrived onsite for previously diagnosed parts. Installed parts heater,harness and thermistor. Informed customer to wait 24 hours before loading food into the unit. No water leaks detected during service."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Buda, Texas 78610

Kevin

Job Details: 12/20/2022

"Arrived on site and found actuator arm is not in cam kit ring, replaced actuator per W11531483 and it is now working properly, job complete"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Spicewood, Texas 78669

Scott

Job Details: 12/20/2022

Arrived on site for dead washer . Outlet has proper voltage . Found resistance on drain pump showing pump had failed . Replaced pump and control. Still not powering up. Replaced UI. Unit is now powering up. Ran diagnostics and washer passed diagnostics wash test. No water leaks detected at time of service. Job complete

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Buda, Texas 78610

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected washer and found F7E one saved error code. Set washer into a diagnostic cycle and found capacitor has failed. Replaced capacitor with truck stock And washer will now complete Spin and agitation tests, job complete w11395618"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Marion, Texas 78124

Matthew

Job Details: 12/20/2022

Arrived onsite for dishwasher not cleaning dishes properly. Upon arrival inspected unit. Put unit in diagnostics and found stored error code for wash motor not energizing. Ran test and confirmed failed wash motor. Replaced sump and motor assembly. Tested unit and unit is now functioning properly. No leaks present at this time. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS31ES7JS01

Near New Braunfels, Texas 78133

Andrew

Job Details: 12/20/2022

"Arrived on site to test unit for no power. Unit is hard wired in, found L1 popped out of wire nut. Fixed wiring and secured with electrical tape. Unit heated good to 350. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFFCF72DKL04

Near Austin, Texas 78731

David S

Job Details: 12/20/2022

"Arrived on site to install previous diagnosed parts. I gained access to the filter housing, the right door gasket and the freezer slides. The unit is now working as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Manor, Texas 78653

Matthew

Job Details: 12/20/2022

Arrived onsite for dishwasher not filling with water. Upon arrival inspected unit. Ran test and found no water from valve. Inspected valve and valve was good. Inspected water supply and found supply turned off. Turned supply on and tested. Unit is now functioning properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL VENTHOOD

Model KVWB606DSS3

Near Manor, Texas 78653

Matthew

Job Details: 12/20/2022

Arrived onsite for vent hood not functioning. Upon arrival inspected unit. Found power connector not secured. Secured connector and tested. All light and fan speeds are functioning properly. Job complete

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Austin, Texas 78747

Scott

Job Details: 12/20/2022

Arrived on site for washer not starting and door locked . Ran diagnostics and got long drain error . Found drain pump harness wires broken . Respaded wire connector. Pump is now coming on . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Lakeway, Texas 78738

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for not draining. Test unit and found clogged drain hose. Found weak sump and motor. Will need new sump and moto. Advised customer not to use unit because of possible leak

We serviced a

JENN-AIR RANGE

Model JDS9860AAP

Near New Braunfels, Texas 78132

Andrew

Job Details: 12/20/2022

Arrived on site and replaced previously diagnosed igniters. Unit now working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, Texas 78741

Joe Z

Job Details: 12/20/2022

"Arrived onsite for no power. Upon arrival inspected unit. Test polarity and is good. Removed outer door for access to control. Getting 120VAC to control. Control is sending out correct voltage to UI. Need to replace UI to be able to get into diagnostics to see if there are other issues. Replaced UI and test unit. Unit now operates correctly. Ran diagnostics test and unit is operating as designed. No leaks present at this time. Job complete.

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW00

Near Austin, Texas 78757

Wesley

Job Details: 12/20/2022

Arrived onsite and tested for icemaker failure. Found ice level arm disengaged from receiver. Re engaged and set up icemaker for smooth operating. Cycled. All checks good. Advised customer on findings and advised that if arm is engaged and production problems continue that an icemaker may solve the issue.

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15NDXZS1

Near Austin, Texas 78757

Wesley

Job Details: 12/20/2022

Arrived onsite for unit with thin ice production and found unit with very weak inlet water pressure. Determined valve failure. Completed repair. All checks good

We serviced a

GE REFRIGERATOR

Model GSH22KGMBWW

Near Georgetown, Texas 78633

Lou

Job Details: 12/20/2022

"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that everything in the fresh foods section is freezing. I tested temps in the RC section in the middle and temps were 29 degrees. I tested on the top shelf and got 25 degrees. I tested the RC thermistor and it showed 14.58 kohms which is in range. I found the damper wide open and tested it,and found the motor was bad. Removed and replaced the damper and tested and unit is operating as designed. No water connections to unit/no water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QKS00

Near Austin, Texas 78730

David S

Job Details: 12/20/2022

Arrived on site for fridge section not cooling but the freezer is cooling. I inspected the unit and work area. I gained access to the return vent and found it frozen closed. I inspected the door gasket and found the freezer gasket torn in the bottom left corner allowing air to leak in and cause the return vent to freezer over. I steamed out the return vent and found air flow restored. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Georgetown, Texas 78633

Lou

Job Details: 12/20/2022

"Arrived on site to inspect dishwasher not drying. Upon further inspection, I found the heating element was shorted and broken. I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. The unit operated as designed, except for the element. I removed and replaced the element and tested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

GE REFRIGERATOR

Model Gfd28gsless

Near Georgetown, Texas 78628

Lou

Job Details: 12/20/2022

"Arrived on site to inspect refrigerator with loud fan and ice build up. Upon further inspection, I tested temps in the FC=-9 degrees and RC=42 degrees. I disassembled the RC section and found ice built up on the evap cover on the left side and the evap fan not operating. I removed the back tower to gain access to the fan and found it plugged in but not operating. I was able to get it to jump start and advised the customer that due to the ice accumulation, I would have to have them unplug the unit and allow it to defrost before I could go any further to prevent further damages. I reassembled the unit and no water leaks observed during service. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD602ESS01

Near Austin, Texas 78746

Scott

Job Details: 12/20/2022

"Arrived on site for LED lights dim . Replaced all light modules under service pointer . All lights are functioning properly. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Lakeway, Texas 78734

Scott

Job Details: 12/20/2022

"Arrived on site for washer door staying locked after cycle . Ran diagnostics got 3-1,6-3,5-2 codes . Unit passed diagnostics wash test . No kinks or hole in pressure hose . Did find build up in air bladder . Recommended running clean cycle , before any parts replacement . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC1

Near Lakeway, Texas 78738

Scott

Job Details: 12/20/2022

"Arrived on site for washer flashing error code . Ran diagnostics and got ui not communicating with acu , also acu not communicating with UI. Ui has no sounds and buttons would periodically not work. Replaced UI. Ran diagnostics and no error codes and unit passed diagnostics wash. No water leaks detected at time of service. Job complete"

We serviced a

LG WASHER

Model WM3670HVA

Near Georgetown, Texas 78626

Gerry C

Job Details: 12/20/2022

"Arrived to inspect unit not starting tub clean cycle. After discussing the issue with the customer, I found there were several occasions where the unit would advised them to perform the tub clean cycle. Further inspection revealed a slight blockage in the strainer, but the front bellow drain was completely plugged and there were signs of excessive detergent use and heavy sudsing during testing, denoting detergent buildup within the unit. I cleared the bellow drain and then removed a small amount of debris fro the drain pump strainer and tested. All functions were present in customer mode and the unit operated as designed. I discussed detergent type and amounts for their usage and softened/treated water. No leaks observed during service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Austin, Texas 78750

Gerry C

Job Details: 12/20/2022

"KRFC300ESS01 Arrived to inspect no cool. The customer experienced a general decline in cooling over the preceding month and there were noises heard that may have been frost building in the evaporator and into the fan. The unit has been unplugged for at least a day upon arrival and there were no signs of excessive moisture within the condensate pan. The compressor drew .65 amps after five minutes and I tapped the system for pressure inspection. Upon tapping the system, I found it in 17 of vacuum, denoting a high side leak. I pressurized to 140psi and found an approximate 1 psi, per 10 minute drop. During the pressurized phase of testing, I leak tested every accessible connection within the chassis with leak testing solution and found no visible signs of leakage. I advised the customer that the unit has an internal high side, cabinet leak that is not repairable and they elected to go no further with any attempted repairs. No leaks observed during service. Service call only."

We serviced a

SAMSUNG DRYER

Model DB56H9100EG/A2

Near Austin, Texas 78728

Vincent

Job Details: 12/20/2022

"Arrived on site for dryer, inspected unit snd work area. Customers complaint was dryer door not latching. Tested unit and frond the door receiver broken. Unit is now operating as designed. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near New Braunfels, Texas 78130

Matthew

Job Details: 12/20/2022

Arrived onsite for dishwasher not powering on. Upon arrival inspected unit. Checked supply voltage and was 0vac. Checked source and found no power from outlet. Checked breaker and was not tripped. Ran unit to different outlet and unit powered on and was functioning properly. Notified customer needs to resolve the issue at the outlet. Unit is functioning once connected to power. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Round Rock, Texas 78664

Cliff

Job Details: 12/20/2022

"Arrived on site to diagnose a dryer with odor issues. Tested all parts and components and found no failures to unit at this time. Did note external venting runs through foundation and due to high air moisture, possible musty odor due to lint in vent staying wet. No repairs can be done to dryer to solve issue. Vent will need to be cleaned to help with odor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW

Near Austin, Texas 78738

Luis

Job Details: 12/20/2022

"Arrived on site for no cool in fresh food section. Removed cover found fan not running good voltage,found frozen drain,cleared drain replaced defective fan powered unit on fan powered on,checked drain good water flow.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Georgetown, Texas 78633

Tyler

Job Details: 12/20/2022

Arrived on site for refrigerator dispensing water slowly. Upon arrival confirmed issue. After further testing I found filter head asm failing. Replaced housing and then found filter still failing. I installed filter. Found dispenser functioning as designed with no leaks call complete

We serviced a

KITCHENAID RANGE

Model KGRS505XSS03

Near Georgetown, Texas 78633

Tyler

Job Details: 12/20/2022

Arrived on site for range not allowing any proper bake functions. Upon arrival confirmed issue and verified both igniters had stable 120 supply. Found upper igniter wasnt wired correctly and redid connectors. I made repairs. Found both ovens functioning as designed. No gas leaks present. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Austin, Texas 78734

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for door falling. Test unit and found hook on hinge had come off. Secured hinge test unit and unit test good

We serviced a

KENMORE WASHER

Model 110.2600201

Near Taylor, Texas 76574

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose a washer that is not cycling properly. Found bearings failing in gearcase and drain pump failing. Due to age and cost of repairs homeowner is replacing unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Taylor, Texas 76574

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose a refrigerator that is not producing ice. Found wiring at fc door hinge broken and repaired wiring. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

LG WASHER

Model WM4000HBA/01

Near New Braunfels, Texas 78132

Andrew

Job Details: 12/20/2022

Arrived on site to test unit for water remaining in softener dispenser area. Found softener build up was interrupting siphon. Removed build and unit is now working as designed. No leaks detected.

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Buda, Texas 78610

Kevin

Job Details: 12/20/2022

"Arrived on site and found saved error codes F8E6, F5E1, F2E1. Sometimes washer wont change cycles, spin leaves time and stops load sometimes and clothes are not spun out. Confirmed confirmed incoming power and polarity are good. Ran automatic test 51 and calibration cycle 52 and both passed. Attempted to start a normal cycle and found control dial will not change cycles. Powered off washer and powered it back on and it will now change cycles and allow one to started. Control panel maybe failing

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Austin, Texas 78745

Joe Z

Job Details: 12/20/2022

Arrived onsite for not cooling. Upon arrival inspected unit and found correct temperature in both FC and RC. Customer stated that unit has been operating correctly for 3 days now. Ran diagnostics and all components operate correctly. There is no repair to be made today. Job complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Georgetown, Texas 78628

Lou

Job Details: 12/20/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the ice maker and ice bin and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KENMORE DISHWASHER

Model 665.14753N511

Near Georgetown, Texas 78628

Lou

Job Details: 12/20/2022

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. I found e spray arms werent consistent in spraying and the diverter was loud.

We serviced a

SAMSUNG DRYER

Model DV448AEP/XAA

Near Liberty Hill, Texas 78642

Kimo

Job Details: 12/20/2022

Arrived onsite for a dryer that is not heating. Upon inspection I found that the heating element showing open. I installed new heating element and tested unit and found unit operating as designed.Job complete

We serviced a

WHIRLPOOL OVEN

Model KSGG700ESS2

Near Austin, Texas 78704

Wesley

Job Details: 12/20/2022

Arrived onsite and repaired by installing a new ignitor. Unit is now operating as designed. Advised customer on findings. All checks good.

We serviced a

FRIGIDAIRE FREEZER

Model FFFU20F2VW0

Near Austin, Texas 78753

Wesley

Job Details: 12/20/2022

"Arrived onsite and repaired unit by freeing the frozen fan space, seal is good and unit is defrosting as designed. Advised customer on repair and found unit is now operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Austin, Texas 78737

Luis

Job Details: 12/20/2022

"Arrived on site. Removed defective gasket,installed a new right door gasket remolded gasket checked door seal good.

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18NNTS1

Near Georgetown, Texas 78628

Lou

Job Details: 12/20/2022

"Arrived on site to inspect ice machine noises and not making ice. Upon further inspection, I turned the unit on and when the recirculating pump came on, it began to make a loud grinding noise. I removed and replaced the recirculating pump assembly and tested. Unit is operating as designed and no water leaks observed during service. Job completed."

We serviced a

WHIRLPOOL DRYER

Model LER4634JQ1

Near Liberty Hill, Texas 78642

Kimo

Job Details: 12/20/2022

Arrived onsite for a dryer that is not tumbling. Upon inspection I found that the unit was heating but not tumbling. I found that the belt and snapped. And tested the unit and found the unit operating as designed.

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Round Rock, Texas 78681

Maurice R

Job Details: 12/20/2022

Arrived onsite for washer not working in cold cycle. On inspection found that the cold was trickling out. Checked the cold valve for debris and found none. Installed a new valve and it working now. No water leaks detected during service.

We serviced a

LG REFRIGERATOR

Model LFXS29766S/01

Near Round Rock, Texas 78665

David Z

Job Details: 12/20/2022

"Arrived on site to diagnose refrigerator that is not cooling properly. Foind freezer is almost completely thawed out, and RC is warming up. Found no ice or frost present in freezer. Checked compressor and found it excessively hot. Unit experiencing sealed system failure/compressor insufficient. Unit is still under sealed system warranty with LG.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, Texas 78734

Scott

Job Details: 12/16/2022

"Managed to get lid open found warranty company dispatched wrong mod &ser . Reach out to office was told to stop and inform customer they have to contact warranty company. No diagnostics was done . But did find stator bolt had worked itself out and was laying on ground . Unit is complete dead ,outlet had power . Broke lid lock assy to get unit opened and may be leaking from valves . Found oil on cabinet from gear case . ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Austin, Texas 78728

Cliff

Job Details: 12/16/2022

Arrived on site to perform sealed system repair for refrigerator. Upon inspecting unit found oil around thermistor clip on rc evap indicating refrigerant leak in evaporator. Evap and compressor will need to be replaced to complete repairs. Office to set return appointment for 2 hours.; ordrng 1 WPW10643261 (Rc Evap) and 1 2hours (2 hours)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Austin, Texas 78735

Matthew

Job Details: 12/16/2022

"Arrived onsite for refrigerator making noise, plastic on door and doors not level. Upon arrival inspected unit. Removed plastic and leveled floors. Customer stated noise happens when ice dispenser is used. Tested dispenser and was fine. Ran ice maker harvest and was fine. Ran ice tray fill and customer stated that was the noise. Valve is slightly louder that normal. Ordering valves for replacement. Freezer door will need to be re-leveled after installation. ordrng 1 W11512399 (Inlet valve) and 1 WPW10341320 (Dual valve)"

We serviced a

MAYTAG WASHER

Model MDB8989SHZ

Near Austin, Texas 78736

Matthew

Job Details: 12/16/2022

"Arrived onsite for dishwasher not cleaning dishes properly. Upon arrival inspected unit. Found stored error codes 2/1, 6/4, 7/1, . Wash motor was not energizing. Was progessing through testing. Replaced wash motor. Tested unit and no changes. Removed panel and verified voltage. Tested float switch per code. Ran unit again and wash motor now engaged. Reassembled to test. Found again, wash motor not engaging. Possibly intermittent at control. Ordering control and harness. Reorder sump and motor assembly. ordrng 1 W11225084 (Control) and 1 W10834759 (Wire harness) and 1 WPW10591570 (Sump and motor)"

We serviced a

WHIRLPOOL FREEZER

Model WRS325SDHZ08

Near Killeen, Texas 76542

Jonathan M

Job Details: 12/16/2022

Arrived on site for a refrigerator that is not cooling and is building up ice in the freezer section. Inspected unit and work area. Confirm the customers complaint and found a massive ice block in the back of the freezer. Ran the unit through diagnostics and found the defrost sensor open. Was able to force the unit through the process Indicating a good heater. Ordering the control and user interface and will return with the thermistor. The office will need to contact the customer about a return date due to an out of stock and PSP item. The customer is aware that they will need to defrost their unit in advance of the service.; ordrng 1 W11558182 (Control) and 1 W11518204 (U.i)

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JZ0

Near Cedar Park, Texas 78613

Gerry C

Job Details: 12/16/2022

"WFG525S0JZ0 Arrived to inspect bake issue. I found the unit would cycle off the bake at about 170?F and I removed and replaced the igniter after verifying all connects were correct. The issue was still present and further testing revealed the unit would ignite the bake for about a minute and then switch to broil for about half the time and then back to bake. This action was erratic and it would ether stop at this point with bake still showing in the DRO, or try ignition a few more times and then stall out. I verified the main control was sending line VAC to either the bake or broil section of the ignition control and isolated the issue to the main control. I found two of the burner plate screws W11233072 damaged and they will need to be installed upon return as well. Office to re-order the main control p/n W11159621 and contact the customer to arrange return service. No gas leaks detected during service.; ordrng 1 W11159621 (Main Control) and 2 W11233072 (Screw)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Andice, Texas 78628

Maurice R

Job Details: 12/16/2022

Arrived onsite for icemaker not working. On inspection found the icemaker was stuck upside down. Installed a new icemaker and called harvest mode and it got stuck upside down. I was pointed to check the wiring on the bottom of the door. I found that the wires were broke. Ordering a new FC door. LW11202405 no water leaks detected during service. ; ordrng 1 LW11202405 (FC door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Austin, Texas 78744

Joe Z

Job Details: 12/16/2022

Arrived onsite for RC not cooling . Upon arrival inspected unit and found evaporator encased with ice. Ran diagnostics and got 1-S shorted thermostat (closed). Ran forced defrost long cycle to test heater. After several minutes found that the heater is not energizing. Need to order heater and return with prescreened parts. Advised customer to thaw unit out at least 24 hours prior to our return. Advised to run towels on floor around the unit ; ordrng 1 WP12729128 (Heater)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Austin, Texas 78733

David S

Job Details: 12/16/2022

"Arrived on site for washing machine making a noise. I inspected the unit and work area. The customer showed me a video of the unit. You could see the tub off balance. I spun the tub by hand and found the tub would have more resistance on different parts of the rotation. I also found the tub not spinning evenly when in a spin. I am ordering a tub for replacement, 2 man and 2 hour. The office will reschedule when we have eta on the part.; ordrng 1 W11460604 (Tub) and 1 2man (2 man) and 1 2hours (2 hours)"

We serviced a

JENN-AIR RANGE

Model JDRP636HL01

Near Austin, Texas 78732

Vincent

Job Details: 12/16/2022

"Arrived on site for range, inspected unit and work area. Customer complaint was left front burner head not igniting correctly. I tested unit and found that the igniter was not properly igniting, I tired adjusting it and did not work. I will order the igniter and reschedule. ; ordrng 1 W11573760 (Igniter)"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Leander, Texas 78641

Maurice R

Job Details: 12/16/2022

Arrived onsite for washer not completing a cycle. On inspection during diagnostics mode it tried to go into agitate and there was a low humming noise. Flipped unit up and there was oil all over the floor. The capacitor had a hole on the side right by the clamp. Had a good used capacitor on the truck and installed it. Ran the unit in diagnostics mode in it completed the diagnostics cycle. Ordering new capacitor W11428524;

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Austin, Texas 78757

David S

Job Details: 12/16/2022

Arrived on site for dishwasher not cleaning dishes. I found the spray arms clogged with debris. I found the unit not activating the wash pump in diagnostics but will activate in normal wash. I am ordering the spray arms and the control. ordrng 1 WPW10491331 (Lower spray arm) and 1 WPW10498900 (Upper spray arm) and 1 W11087226 (Control)

We serviced a

JENN-AIR REFRIGERATOR

Model JBRFR36IGX00

Near Leander, Texas 78641

Gerry C

Job Details: 12/16/2022

"Arrived to inspect door closing issue. I found the chassis was in a state of twist and I set it to allow the weight of the unit to set the cabinet back to square, which may take several days. The door had several outer panel adjusters broken and the mounting hardware for the panel requires replacement due to over tightening. The lower hinge will require replacement and the door is too heavy to be held in place by one tech. Office to schedule return service for two hours and with a helper tech. GCO. No leaks observed during service. ; ordrng 4 W11235097 (Panel Adjuster HZ)s and 4 W11235098 (Panel Adjuster, VT)s and 12 W11302041 (Screw)s and 1 2hours (2 hour service) and 1 2ndtech (Helper tech) and 1 GCO (GCO)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Pflugerville, Texas 78660

David Z

Job Details: 12/16/2022

"Arrived on site to follow up on refrigerator that had still not resumed cooling / had a hanging freezer light. Attached new housing, but bulb broke coming out. Ordering a new bulb and lens to resolve the light issue. When I checked the unit, there was no airflow in the RC. FC had ice back on the evap cover. I could not get the evap fan to turn on, which was the root of the icing issues in the FC, and lack of cool in the RC. Ordering a new fan, grommets, and control to resolve the issues with cooling, and this should fully resolve. Office to schedule when we have all parts. ; ordrng 1 WPW10313918 (Lens) and 1 W10914194 (Bulb) and 1 WPW10464673 (Fan Motor) and 2 WP2264462 (Fan grommet)s and 1 W11087463 (Damper Control) and 1 WP2163777 (Fan Blade) and 1 W11035836 (Control)"

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Pflugerville, Texas 78660

David Z

Job Details: 12/16/2022

Arrived on site to install new igniter clip to resolve non functioning burner. Inspected part and found the incorrect part was sent from distro. Interior bag was an incorrect part. Reordering the necessary igniter clip / spring. Request that the part be opened and examined to confirm it is a small igniter clip before scheduling. Office to schedule once part has been examined and confirmed. ; ordrng 2 8286863 (Igniter Clip

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Austin, Texas 78736

Luis

Job Details: 12/16/2022

"Arrived on site for noise complaint. Diagnosed noise from compressor,ordering a new compressor; ordrng 1 W11574734 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Austin, Texas 78746

David S

Job Details: 12/16/2022

"Arrived on site for fridge not longer cooling. I inspected the unit and work area. I found the freezer not freezing and the fridge was warm. I gained access to the freezer evaporator and found an ice ball on the cap tube of the evaporator. Indicating the evaporator is leaking refrigerant, the unit will need a sealed system repair. The unit is still covered under a sealed system warranty. I am ordering the evaporator, compressor, uv dryer and access valve. The office will reschedule when we have an eta on the parts. The customer paid the diagnostics fee with credit card. ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Access valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM

Near Georgetown, Texas 78626

Maurice R

Job Details: 12/16/2022

Arrived onsite for upper rack not working. On inspection found the adjuster were broken. Replaced all the parts on the rack wheel assembly. And tested unit. The rack is operating as designed. No water leaks detected during service. ordrng 2 WPW10250160 (Clips)s

We serviced a

WHIRLPOOL OVEN

Model KEBC107KSS0

Near Austin, Texas 78733

David S

Job Details: 12/16/2022

"Arrived on site for wall oven not heating. I inspected the unit and work area. I put the unit into a bake, broil, and convection. I found none of the elements turning on. I found the relays click open. The tod has gone out again. I am ordering another tod. ordrng 1 WP9759242 (Tod)"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX335HPS00

Near Lampasas, Texas 76550

Tyler

Job Details: 12/16/2022

"arrived on site for ice machine not making ice. Upon arrival confirmed issue were found no errors in diagnostics other than evidence of a leak in the evaporator coil indicating a self system failure. Reported findings to customer. Found that you know we need salt system repair with the following partsW10536005 (compressor), 2313624 (condenser), 759113 (gas valve), W10218037 (evaporator), W10843121 (non uv drier), W10913906 (access valve. Also found during diagnostics at the inlet valve is starting to fill ; ordrng 1 W10536005 (Compressor) and 1 W10536005 (Compressor) and 1 2313624 (Condenser) and 1 759113 (Gas valve) and 1 W10218037 (Evap) and 1 W10843121 (Non uv drier) and 1 W10913906 (Access valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Georgetown, Texas 78633

Lou

Job Details: 12/16/2022

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I went to test temps in the FC and RC section is and found both warm. I pulled the unit out and found the compressor operating. Tested amp draw and found it at .39amps. Customer advised that they had another repair company service the unit and they replaced the FC evap motor harness, hv control and dual valve and the back of the unit. I advised the customer that the unit needs a sealed system repair consisting of the compressor, UV dye drier and access valve. No water leaks observed during service and unit left unplugged for safety; ordrng 1 WPW10507886 (Compressor kit) and 1 W11256565 (Evaporator) and 1 W10143759 (UV dye drier) and 1 TJ90SF8404 (Access valve) and 1 CNOTE (2HR JOB)"