Service History 760

Near Austin, TX 78701
Leonardo
Job Details: 10/18/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to test unit for damaged panel. Test unit, panel was damaged. Replaced panel. Tested unit, unit test good. Job complete"
Near Temple, TX 76501
Chase
Job Details: 10/18/2019
WASHER WHIRLPOOL WFW6620HW0 Arrived on site customer complaint was washing machine would not operate properly and I had a lock symbol for the child lock button was on show the customer how to turn it off customers happy All lines are dry
Near Austin, TX 78750
Tyler B.
Job Details: 10/18/2019
DRYER MAYTAG MEDB835DW4 "Arrived onsite for unit not drying in sensor, found thermistor out of range at control. Replaced thermistor and tested good"
Near Round Rock, TX 78681
Paul
Job Details: 10/18/2019
OVEN WHIRLPOOL WOSA2EC0HZ01 Arrived onsite for the oven that only has partial display. Mr stated that when this happens the unit has squiggly lines across the screen. I found out from the customer that the unit was not connected to WiFi. I explained to the customer that we needed to get the unit connected to WiFi because this is one of the issues that can happen if it’s not connected. We called the WiFi support team and connected the unit. I explained to Mr to give the unit 30 days to get all of the updates downloaded and the issue should be resolved. Call complete.
Near Austin, TX 78728
Tyler B.
Job Details: 10/18/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for unit not powering on, removed panel and junction box and found black power wire not connected . Connected wires and unit powers on and washes, no leaks on site"
Near Austin, TX 78732
Andy
Job Details: 10/18/2019
REFRIGERATOR JENN-AIR JS42PPDUDB01 "Arrived on site for refrigerator ice dispenser door issues. Tested and inspected unit and found door chute, ice door motor and door separator needs to be replaced. no water leaks present at time of service. ordrng 1 2318017 (SEPARATOR )"
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/18/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to replace pivot clips. Customer requested to leave at front door. Job complete
Near Austin, TX 78731
David Z
Job Details: 10/18/2019
DISHWASHER IKEA IUD7555DS3 Arrived on site to diagnose a dishwasher that was not draining. Customer informed me appliances and garbage disposal were new. Checked garbage disposal and found the drain hose knockout was still intact. Popped the drain hose knockout out of the garbage disposal. Retested dishwasher and all is draining properly. Call complete.
Near New Braunfels, TX 78132
Richard
Job Details: 10/18/2019
ICE MACHINE KITCHENAID KUIC15PHZS Arrived onsite for the ice machine not working properly. Ran diagnostics and everything checked out fine. Saw that there was ice laying on top of the ice grid and saw that there was a broken wire on the ice grid. Replaced ice grid and tested fine and no leaks detected. Complete
Near Killeen, TX 76542
Al
Job Details: 10/18/2019
WASHER WHIRLPOOL WTW8500DC0 Arrived to inspect washer not completing cycles.Ran diagnostics test mode and got F5E4 lid not opened between cycles.Unit seemed to be grinding during agitation and spin cycles.Unit will require a gear case to complete repair due to grinding.
Near Austin, TX 78723
Joseph C.
Job Details: 10/18/2019
DISHWASHER JENN-AIR JDB9000CWS3 "Arrived on site for “broken top rack rail” complaint. Inspected unit and found left track in pieces and left adjuster broken. Removed and replaced left track and adjuster. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78734
Andy
Job Details: 10/18/2019
DRYER WHIRLPOOL WED9400SW0 Arrived on site for unit making noise after heating element was replaced. Tested and inspected unit and found heating element rattling making some noise. Tighten and tested unit. All operations are normal. No other repairs are needed.
Near Austin, TX 78717
Lou
Job Details: 10/18/2019
DRYER WHIRLPOOL MGDX655DW0 "arrived on site to inspect dryer noises. Upon further inspection, the customer advised that the unit is making a loud noise just by turning the drum by hand. As I turned the drum by hand, I could hear a loud scrapping/grinding noise. I lifted the top panel and removed the front panel and as I removed the front panel, I heard something hard hit the bottom panel. I found that there was a rock wedged in between the bearing and the front panel and when the drum turned, it cause the rock to grind on the metal of the front panel. I also found that the drive belt was badly fraying. I advised the customer of my findings and recommended replacing the dryer kit (belt, rollers, idler pulley). I removed and replaced the rollers, idler pulley and belt. I cleaned the roller axles as well. Reassembled the unit and tested and it operated as designed. No lint observed during service, job completed."
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/18/2019
RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site for range front panel damaged and console panel damaged. Customer was not able to print closing document email, had him email to office. Will need to order back panel and bezels. Office to schedule appointment when ETA is available. ; ordrng 5 W11188712/QTY5 (BEZEL/ QTY 5)s and 1 WPW10318550/STAINLESS (PANEL CONTROL)"
Near Marion, TX 78124
Kevin
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Arrived on site and inspected refrigerator and found low water pressure while using dispenser. Cycle icemaker it is also loud when filling, switched filter out for a bypass and this did not correct the issue. Pulled refrigerator forward a few inches and water will now dispense properly. Waterline was pinched, and it is now operating normally. No water leaks from connections at time of service, job complete"
Near Smithville, TX 78957
Scott
Job Details: 10/18/2019
DRYER WHIRLPOOL WED8000DW3 Arrived on site for no heat . Found out let us dropping one of the legs of power . Checked breakers . Recommended to have electrician check outlet and breakers. No lint build up at time of service . Job complete
Near New Braunfels, TX 78132
Richard
Job Details: 10/18/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for the microwave light not working properly. Ran diagnostics and found that the half the element on the bulb was no good causing the flickering issue. Advised customer to buy a new bulb. Complete
Near Lakeway, TX 78738
Luis
Job Details: 10/18/2019
REFRIGERATOR KITCHENAID KUDF204ESB00 "Arrived on site for clip issues. Installed harness to clip,installed clip to drawer,checked door operation good harness not interfering with closure of drawer"
Near Austin, TX 78746
Leonardo
Job Details: 10/18/2019
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site to test unit for not draining. Tested unit found that left side of the door was not sitting correctly on the hinge. Re-align door, tested unit and unit test good, no leaks at this time. Job complete"
Near Dripping Springs, TX 78620
Luis
Job Details: 10/18/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for not dispensing ice. Tested dispenser no ice,found strong burning smell from dispenser motor,re over motor found motor seized and shaft stuck in motor. Installed a new dispenser motor and shaft reassembled unit tested ice dispenser unit working as designed"
Near , TX 78155
Kevin
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site and inspected refrigerator and found first noise customer is experiencing is compressor, this is normal and cannot be adjusted. Second noise is icemaker cycling and filling. Showed customer how to turn off icemaker at night. Refrigerator is operating as intended, no water leaks from connections at time of service, job complete"
Near Austin, TX 78751
Joseph C.
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRS312SNHB00 "Arrived on site for “doors not even and insulation showing/broken right front wheel adjuster” complaint. Per previous diagnosis, cleared intrusive insulation and applied adhesive to gap behind mullion. Removed and replaced right front wheel assembly. Doors have been leveled, as well. Unit is performing as designed. No leaks detected, at time of service."
Near Bastrop, TX 78602
Scott
Job Details: 10/18/2019
WASHER WHIRLPOOL WTW7500GC2 Arrived on site for unit not working . Found control completely dead . Replaced control . Ran calibration and test wash . All checked normal . No water leaks detected @ time of service . Job complete . Talked to MS on entitlement .
Near Austin, TX 78739
Robert
Job Details: 10/18/2019
WASHER WHIRLPOOL KDTM354DSS5 Arrived on job for complaints of dispenser door not working. After replacement test operation in diagnostics door open properly. No leaks detected at time of service.
Near Cedar Park, TX 78613
Jonathan S
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB00 "Arrived on site for unit not defrosting. Inspected unit and found ice around door and cabinet (see SD-QuickPic). Tested door operation and gasket seal. Found gap between cabinet and cavity (see SD-QuickPic). Performed diagnostics mode and tested defrost cycle and found heater activating (see SD-QuickPic). Added whirlpool food grade silicone between cabinet and cavity. Tested all other operations. All tested good, no water leaks detected."
Near Austin, TX 78738
Luis
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no lights. Installed probe to check temperature,found side wall leds workings and freezer led and upper leds not working diagnosed failed freezer led. Installed new freezer led,checked lights all working,checked temp reading 36°"
Near Harker Heights, TX 76548
Al
Job Details: 10/18/2019
WASHER MAYTAG MVWB955FW0 Arrived to inspect washer not draining.Confirmed the complaint and quoted customer for cost of repairs.She approved the repair.I removed and replaced the drain pump.Reassembled and unit tested as designed.All water lines were dry at the time of service.
Near Lakeway, TX 78738
Luis
Job Details: 10/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for faulty power supply. Removed failed power supply installed a new power supply,powered unit on compressor and fans powered on"
Near Cedar Park, TX 78613
Lou
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "arrived on site to inspect refrigerator noises. Upon further inspection, I found the unit in an apartment complex currently under construction. The unit was not making any unusual noises upon arrival. I placed the unit in diagnostics and ran the fans and no unusual noises. Once I had the unit out of diagnostics and it was operating normally, I could hear the compressor kick on and was somewhat loud, but as it continued to run, the noise got quieter. Also, I could hear the condenser coil vibrating. Using the sealant prescreened for today, I was able to wedge some sealant in between the condenser coil and the bracket below the coil and the vibration stopped. All noises are normal for this unit. Unable to locate the foreman at the end of service. No water leaks observed during service, job completed."
Near Killeen, TX 76549
Arthur B.
Job Details: 10/17/2019
UNKNOWN UNKNOWN FORD
Near Round Rock, TX 78664
Cliff
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher that is not cycling. Found wash pump failed. Replaced pump and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Jarrell, TX 76537
Al
Job Details: 10/17/2019
RANGE WHIRLPOOL WFE505W0HB1 Arrived to inspect back left burner not working.Confirmed the complaint and removed and replaced the infinite switch.Reassembled and unit tested as designed.Photographed all burners.Job complete
Near Taylor, TX 76574
Cliff
Job Details: 10/17/2019
DISHWASHER AMANA ADB1400AGW1 Arrived on site to diagnose a dishwasher that will not fill with water. Found water valve was not plugged in during previous repair preventing unit for operating. Wired water valve properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78665
Paul
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived onsite for the refrigerator with a light not working. I found the FC light switch stuck from ice again. I found no ice or moisture in the FC so it’s moisture build up in the switch causing the actuator to freeze up. I replaced the switch and light is working as designed. Call complete.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for refrigerator filter door not shutting. Inspected filter housing and found clip broken on filter base broken. Found cover bracket broken. Removed bracket housing and cover. Installed new. Tested unit, all tested good, no water leaks detected."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for unit leaking from top of door, found leaking from bad seal on vent, replaced vent and tested good. No leaks on site"
Near Austin, TX 78746
Kevin
Job Details: 10/17/2019
WASHER WHIRLPOOL WFW9550WW10 "Arrived on site and found customer is experiencing long drain times, inspected drain pump and found drain Catch is completely blocked by debris. Cleared debris and ran a rinse and spin cycle and it completed properly without any error codes. No water leaks from connections at time of service, job complete"
Near Temple, TX 76504
Chase
Job Details: 10/17/2019
WASHER MAYTAG MVWB725BW0 Arrived on site customer complaint was washing machine was super loud needs a tough job replace the whole outer tub put everything back together no leaks washing machine was quiet all lines are dry
Near Killeen, TX 76542
Arthur B.
Job Details: 10/17/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Checked incoming voltage and found on 120v coming into dryer. Advised to have house electrical looked over. Checked continuity on element. Element and cutoff checks ok. No other issues found.
Near Wimberley, TX 78676
Luis
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for failed compressor. Removed failed compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78746
Kevin
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and found customer is an apartment complex, after speaking with maintenance supervisor they are now aware that this microwave is not covered under warranty.
Near Kyle, TX 78640
Luis
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Arrived on site for ice build up in freezer. Found freezer door sagging,gasket not sealing on freezer and fresh food door,large gaps between liner and cabinet. Removed freezer door added washer to hinge,reinstalled freezer door,added adhesive to large gaps between liner and cabinet. Remolded freezer and fresh food gaskets,Checked door seals good."
Near Kyle, TX 78640
Luis
Job Details: 10/17/2019
FREEZER WHIRLPOOL WRT111SFDM04 "Arrived on site for ice build up in freezer. Found freezer door sagging,gasket not sealing on freezer and fresh food door,large gaps between liner and cabinet. Removed freezer door added washer to hinge,reinstalled freezer door,added adhesive to large gaps between liner and cabinet. Remolded freezer and fresh food gaskets,Checked door seals good."
Near Austin, TX 78757
David Z
Job Details: 10/17/2019
WASHER MAYTAG MVWB450WQ1 "Arrived on site to diagnose a washer that was making a screeching noise when spinning. Heard clunking coming from bottom at mid RPM speeds. Removed rotor and stator and found 1 missing bolt and 1 broken bolt at the stater hub. Replaced bolts and retested unit. Clunking sound was gone. Retested with a wet load at high rpm and heard whining sound coming from the bearings. Removed washplate and hub from the top and attempted to remove basket. Basket was partially rusted into outer tub on the shaft assy. Had to hammer shaft out in order to remove the basket. Noticed stress cracks forming in the outer tub where it meets the bearings. Need to replace outer tub, ordering W10193886 outer tub and shaft, and also a new W10222008 filter . Need AUTHO from extended warranty on parts and additional labor for tub replacement / bearing job. Office will need to reschedule.; ordrng 1 AUTHO (PARTS AND LABOR AUTHO) and 1 W10193886 (tub outer) and 1 W10222008 (filter)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 "arrived on site to inspect dishwasher with no power. Upon further inspection, the customer advised that he has checked the breaker, the wiring at the junction box and a GFCI outlet (not connected) and the unit appears to be dead. I questioned if the unit is plugged in under the sink and was advised that it is hardwired to a switch at the countertop. The customer flipped the switch and the unit came on. I placed the unit in diagnostics showing no error codes. The unit operated as designed. I placed my multimeter around the black wire at the junction box and tested the amp draw to the unit and it showed the appropriate amp draw for the motor (1amp), drain pump (-1amp), and element (7-9amps). The customer advised that the unit has never dried the dishes very well. I found that they are not using rinse aid. I made recommendations for detergent and rinse aid use and provided some use and care tips for the unit. No water leaks observed during service, job c
Near Georgetown, TX 78633
David Z
Job Details: 10/17/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to diagnose a range where the left front burner was not igniting. Examined burner and found the ignitor was adjusted all the way forward, causing too short of a spark to be able to light. Removed burner head adjusted to enlarge spark range. Retested unit with adjusted gap, and all is now working as designed. Call complete."
Near Waco, TX 76712
Chase
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site customer complaint was unit would make funny noises coming from the back found that the connections were making the noise going to the water valve customer need to have a plumber take off the dispenser head and make sure there’s nothing else going wrong with the pressure all lines are dry
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site for refrigerator LED lights not working and display power on and off. Performed diagnostics mode and tested door switches. Tested dispenser. Gained access to LED lights and traced circuit to freezer light. Found main control relay double clicking and power unit on and off. Removed failed LED light and installed new. Found RC lights working and found freezer light still not working. Tested a tLED inverter control and found only 3 volts DC to freezer light ; ordrng 1 WPW10589837 (CONTROL)"
Near Pflugerville, TX 78660
Al
Job Details: 10/17/2019
DRYER WHIRLPOOL WED5000DW2 Arrived to install previously ordered part.Removed and replaced the door switch.Unit now operates as designed.Job complete
Near Pflugerville, TX 78660
Paul
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for the refrigerator that is not cooling in either compartment. I found both compartments hot when I arrived. Ms stated that the RC evaporator had completely froze up so she unplugged the unit to let it defrost and when she powered it back up the unit never cooled. I found the compressor starting up immediately after I had unplugged the unit and reapplied power which means there is either no refrigerant in the system or the compressor is defective. I found the RC coil in bad shape from all the ice so I’m suspecting a refrigerant leak. I found the evaporator drain tube restricted that was probably causing the coil frosting issue but I also found the UI messing up not giving a power outage message which means this could also be causing the defrost issue. I cleared the tube. The RC evaporator, compressor, controls, and harness need to be replaced to complete service. Ordering C-notes, W10848301 CNTRL-ELEC, W10843055 CNTRL-ELEC, W11188493
Near Austin, TX 78721
Scott
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site installed tube inlet extension . Job completed .
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for unit not making ice. Ran diagnostics and found e2 error, removed and replaced ice maker and tetsed good. Found ice door not sealing also and will need replacement to complete ; ordrng 1 WPW10549589 (door-ice)"
Near Johnson City, TX 78636
Brandon
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to replace control panel, after replacing, unit tested good."
Near Cedar Park, TX 78613
Lou
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave venthood light issues. Upon further inspection, the customer advised that the previous light burnt out and caused the breaker to go bad. When the breaker and light were replaced, the venthood light would not turn off. The customer had purchased whirlpool approved bulbs for the unit. I inspected the control and found a bad relay. I removed and replaced the control and tested and the unit is operating as designed. Job completed."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/17/2019
OVEN WHIRLPOOL WFC310S0ES3 "Arrived on for unit flickering when door opened, unit will need control and possible harness to complete repair ; ordrng 1 CNOT (OFFICE RS ) and 1 W11122536 (cntrl-elec) and 1 W11226234 (harns-wire)"
Near Canyon Lake, TX 78132
Richard
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator not dispensing water properly and low ice production and moisture on ice door.ran diagnostics and found error code for ice maker E2. Tested the mullion and it did not heat up when I turn it on. Also saw that the ice door is not sealing properly causing moisture. Ordering parts. ; ordrng 1 W11162119 (door-ice) and 1 W11176246 (rail-mulln)
Near The Hills, TX 78738
Andy
Job Details: 10/17/2019
DRYER WHIRLPOOL WED5620HW1 Arrived on site for dryer making noise. Tested and inspected unit and found massive glue buildup on drum from factory hitting rollers every time it turns. Removed glue buildup and tested unit. All operations are normal. No other repairs are needed at this time.
Near New Braunfels, TX 78132
Richard
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived onsite for the refrigerator freezer door making noise. Upon inspection found that the top hinge was causing the noise. The Hinge looked fine and not damaged . Adjusted hinge and noise is gone. Complete
Near Austin, TX 78749
Kevin
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found no saved error codes, Ran hot and cold water in manual and both are operating normally. Set washer into a normal cycle and found on the warm setting hot water valve is not being activated. Found incoming cold water temperature is 78°. Spoke with tech line and they said cold water temperature alone meets expected temperature and for warm water by the control board. Washer is operating as intended, no for the repair is required at this time. No water leaks from connections at time of service, job complete."
Near Driftwood, TX 78619
Brandon
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to replace controls, evap cover, and fan motor with thermistor, also added foil tape and zip tie to thermistor. Unit tested good."
Near Austin, TX 78735
Robert
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW8000BW0
Near Leander, TX 78645
James
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on site and found ice maker now functioning properly. Installed new thermistor and evaporator fan housing. Tested operation and found unit working properly. Job complete
Near Austin, TX 78702
Wesley
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 . No water dispense function. Discovered waterline to dispenser frozen in liner conduit. Would not thaw with steamer. Ordering line to repair. ; ordrng 1 WPW10444033 (tube-water)
Near Buda, TX 78610
Robert
Job Details: 10/17/2019
WASHER MAYTAG MVWX655DW1 "Arrived on job to replace gearcase, wash plate, cam and belt. After replacement test operation and ran calibration. No leaks detected at time of service."
Near Austin, TX 78748
Robert
Job Details: 10/17/2019
REFRIGERATOR FRIGIDAIRE DFHS2313MFKA "Arrived on job for complaints of no ice, not dispensing ice and light in freezer. Found switch for light damaged replaced switch. Refrigerator section set too low freezing water line so no ice production or water out door, raised temperature. Found auger motor 120v but not rotating, replaced motor. No leaks detected at time of service"
Near Bartlett, TX 76511
Cliff
Job Details: 10/17/2019
OVEN KITCHENAID KOSE500ESS01 Arrived on site to diagnose an oven that is not heating consistently. Tested unit and found lock latch assembly not always registering door closure permitting heating. Lock latch will need to be replaced to complete repairs.; ordrng 1 CNOTES (CL ONLY PER HOMEOWNER ) and 1 W10883049 (latch-door)
Near Austin, TX 78757
David Z
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW "Arrived on site to diagnose a refrigerator that was getting hot in between the Fridge and freezer door. Performed diagnostics and found that the heat between the doors is normal. Advised customer that the heat loop is getting war, to keep those door gaskets soft to help seal. Heat is not excessive and is the normal temperature. No repairs necessary. Call complete."
Near Georgetown, TX 78628
Arthur B.
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KFIV29PCMS00 Arrived onsite for customer complaint of French door refrigerator not making ice. Ran test 057 and found error E2. Attempted to run 056 and found motor will not harvest. Removed and replaced icemaker. Reassembled and tested. Icemaker harvested and called for water. Icebox fan also checks ok as well. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78726
Andy
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for refrigerator not cooling in both RC and FC tested and inspected unit and found failed control and start device. Removed failed parts and replaced with new with no improvement. Tested thermostat and have 120 volts going in and no voltage coming out. Thermostat will need to be replaced. Did not have part on me. No water leaks present at time of service.; ordrng 1 WPW10583800 (THERMOSTAT )
Near Pflugerville, TX 78660
Cliff
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator that is over cooling in the crisper section. Found temperature below freezing. Per tech lines instructions on similar issue in the past. Blocked airflow using foil tape to prevent some freezer air from entering the section which is causing the over cooling. All is working properly at this time and the leaks were found at time of service.
Near Austin, TX 78746
Kevin
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site And found refrigerator in both sections is 70° Compressor is not running. Replaced inverter and they said no affect compressor is still not running. And seal system repair will need to be set to complete Refrigerator. Customer should be paying out of pocket but it supposed to be reimbursed by American home shield. ordrng 1 876765 (mtg kit) and 1 TJ90SF8404 (STUB) and 1 W10508992 (exchanger) and 1 W10841139 (compressor) and 1 WP2306093 (evaporator) and 1 WP2316878 (heater-pan) and 1 WPW10143759 (dryer)"
Near Georgetown, TX 78626
Arthur B.
Job Details: 10/17/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for customer complaint of wall oven getting F8E0 error (Lower Fan Blower). Uninstalled unit and removed and replaced lower blower fan assembly. Reassembled and tested unit. Unit now works as designed. No other issues found.
Near Dripping Springs, TX 78620
Robert
Job Details: 10/17/2019
WASHER GE GTW330ASK2WW Arrived on job for complaints of not starting. Found the lid lock not working. Replaced lid lock and test. No leaks detected at time of service
Near Austin, TX 78702
Wesley
Job Details: 10/17/2019
WASHER WHIRLPOOL WFW8620HC0 Arrived onnsite and found unit operating as designed. Replaced cabinet with Scott. Unit is now cosmetically correct. Advised on repair.
Near Austin, TX 78733
Kevin
Job Details: 10/17/2019
OVEN KITCHENAID KEBU107SSS03 "Arrived on site and found oven will not enter a diagnostic cycle, replaced UI and started it on a preheat it and it reached temperature properly.
Near Austin, TX 78721
Scott
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL KRSC503EBS01 "Arrived on site for no cool in fresh food . Freezer temps normal . Found soft fluffy ice on evap . Fan was hitting some frost . Defrosted evap. Moved thermostat ,replaced fan scroll w/ fan . No water leaks detected at time of service . Job complete."
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site for unit not making ice. Customer also informed me that it is freezing food in the fresh food section. Found that the ice bin was half full of ice. Finally temperatures at 36° and 2°. Could not find any reason why it had stopped making ice. The bin was empty yesterday per the customer.
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WOC54EC0AS01 "Arrived onsite to install new magnetron, inverter and blower to wall/micro combo from prior visit’s diagnosis. Uninstalled unit and installed all all new replacements. Reassembled and tested unit. Unit now works as designed.
Near , TX 78619
Leonardo
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to replace sump and motor and will need to order new sump and Motor W11085683. ; ordrng 1 W11085683 (SUMP AND MOTOR )
Near Georgetown, TX 78633
David Z
Job Details: 10/17/2019
REFRIGERATOR MAYTAG GS5VHAXWY00 Arrived on site to diagnose a refrigerator that was not cooling the RC and only cooled Lower Freezer. Performed diagnostics and found Evap fan was not running at all. Evap was defrosted properly and all other functions performing correctly. Provided estimate for new Evap fan motor Replaced Evap fan motor. Tested function and fan motor is now blowing as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 10/17/2019
REFRIGERATOR MAYTAG MFI2570FEZ03 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice bin and tested and the unit operated as designed. The old bin was damaged inside as plastic broke off where the auger teeth are located. No water leaks observed during service, job completed."
Near Lockhart, TX 78644
Richard
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite to install new doors. Installed freezer door and it tested good. Customer saw that the doors looked the same as the old ones the gaps between the liner and door are normal per tech line. Was not able to install fresh food door because right bottom hinge was defective had to much foam insulation causing the hinge to have an upper angle. Customer was ok with not installing the fresh food door because it looked the same as the original. Functions of both refrigerator doors tested good. Complete
Near San Marcos, TX 78666
Leonardo
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to test unit for upper rack falling and unit not closing correctly and upper rack running on tub. Test unit and found tub damaged in the left side and right side and back side. Also found front door panel damaged on the right and left side. Will need to order new tub WPW10681506 and new door panel W11165143 will need 2 hours and will need to determine if it’s covered under cosmetic warranty or not office to reschedule ; ordrng 1 2HOURS (2 HOURS ) and 1 CNOTES ( C NOTES ) and 1 W11165143 (DOOR PANEL ) and 1 WPW10681506 (TUB )
Near Round Rock, TX 78665
Cliff
Job Details: 10/17/2019
DRYER MAYTAG MEDB765FW0 Arrived on site to diagnose a dryer that is making thumping noises. Tested unit and found no mechanical failures at this time. Advised homeowner noise is coming from drum seam passing across rollers and his normal functionality for unit. No repairs are needed and all is working properly at this time.
Near Marble Falls, TX 78654
James
Job Details: 10/17/2019
FREEZER KITCHENAID WRV986FDEM01 Arrived on site and found power failure on display. Tested temps and found freezer at 31 and fresh food at 44. Ran test 4 and found unit lost power. Connected leads to power supply output and tested. I found unit shut off again but no voltage was lost to main control. Installed new control and tested. I found unit is still losing power and resetting. Called tech line and spoke to Kevin. Found freezer motor shorted causing failure. When attempting to access fan I found evaporator completely frozen. Unit will need to that to access evaporator to replace fan. ;
Near Bell, TX 76541
Arthur B.
Job Details: 10/17/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer drum not tumbling. Removed door and found belt broken. Removed and replaced belt. Reassembled and tested. Dryer now tumbles and heats as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78731
Kevin
Job Details: 10/17/2019
WASHER WHIRLPOOL MAH4000AWW "Arrived on site and found customer is experiencing washer stopping intermittently during cycle, pressing the start button causes washer to continue. This may happen several times during each cycle. Spoke with Maytag tech line and they explained this could be caused by a faulty timer, control board, core start/stop switch.
Near Waco, TX 76705
Chase
Job Details: 10/17/2019
DRYER MAYTAG MEDB835DW4 Arrived on site customer complaint was dryer when I eat when I enter saver mode put my thermometer in the dryer dryer is heating perfectly fine can I find anything else wrong with the dryer let customer know
Near Cedar Park, TX 78613
Jonathan S
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site for refrigerator not making ice. Performed diagnostics and advanced ice maker. Found ice maker not advancing without initiating cycle. Will need to replace complete ice maker assembly.; ordrng 1 W10882923 (ICE MAKER)"
Near Austin, TX 78759
Wesley
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and found unit sump had shorted. Replaced sump and motor.
Near Pflugerville, TX 78660
Al
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived to install previously ordered parts.Removed and replaced the handle.Reassembled and allowed the customer verify the handle worked properly.Job complete
Near New Braunfels, TX 78132
Richard
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDFE104DBL2 Arrived onsite to install new parts ordered by previous technician. Installed new sensor and ran diagnostics and dishwasher tested fine. Complete
Near Leander, TX 78641
Jonathan S
Job Details: 10/17/2019
MICROWAVE KITCHENAID KMHS120ESS1 "Arrived on site for microwave having fault code F1-E4. Performed diagnostics and tested unit. Found slight humming noises when door is closed and fan turning on when door is opened. Disconnected high voltage relay and tested unit. Found no fault code and not running.Removed failed control and installed new. Assembled unit and tested operation. All tested good.
Near Temple, TX 76502
Chase
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Complaint was icemaker not making ice tested power at the icemaker is getting 120v Put ice maker to test mode was not working properly Replace icemaker ran test mode again it filled with water to customer to wait 24 hours before he gets a full Been of ice all lines are dry
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for not cooling. Measured temperature in RC and found at 39°. Measured temperature in FC and found at 28°. Performed diagnostics mode and tested thermistor and defrost circuit. Tested FC evaporator fan motor, found fan not activating. Gained access to ZRC evaporator and fan motor. Tested voltage to fan and found present. Found failed evaporator fan motor. Tested ice maker fault codes and found E-1 no cool. Cycle ice maker and found it completed cycle. Ran fill test and found all operations on ice maker completed. Will need to replace evaporator with defrost sensor.Removed failed evaporator fan and installed new. Tested fan operation. All tested good, no water leaks detected."
Near Austin, TX 78727
Tyler B.
Job Details: 10/17/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for unit not spinning, found belt broke, removed and used repair kit an tested good"
Near Waco, TX 76712
Chase
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived on site install the new door put all the shelves back in
Near Marble Falls, TX 78654
James
Job Details: 10/17/2019
ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site and delivered drain hose to customer. Customer is going to replace entire drain line due to the routing of the line causing more kinks throughout the run. Job complete
Near Austin, TX 78738
Andy
Job Details: 10/17/2019
WINE COOLER KITCHENAID KUBL304EBS00 Arrived on site for wine cooler humming. Found all sounds and operations to be normal. Instructed customer on use and care and practice for best performance and on unit operations. No water leaks present at time of service.
Near Austin, TX 78744
Robert
Job Details: 10/17/2019
WASHER GE GTW680BSJ6WS Arrived on job for complaints of shaking. Found tub out of round. Will need tub. ; ordrng 1 PART (316 ON TUB MOTOR PAGE )