"Arrived to 229 for unit not dispensing water and making ice. Upon arrival, found shut off valve to be closed. Opened valve and now water is dispensing. Performed harvest test on ice maker and filled properly. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived on site to apartment 1204 for refrigerator WRS571CIHZ04 with complaint of Fan makes loud noise Freezer. Upon arrival, inspected unit. Temperatures are met and nothing is running . It ran diagnostics to force all components . All fans and compressor sound is correct . The tenant is complaining about the evaporator fan when cooling. I explained that this is the normal operating sound. During inspection of unit I found lower corner of freezer door gasket is rubbing the right side door. Found door liner is out of shape and gasket cannot go in further . Need to replace door. Order Fc door. Office to reschedule ; ordrng 1 W11561286 (Fc door)"

Arrived on site to install ordered ice maker W11700250 on refrigerator WRS325SDHZ08. I installed the ice maker and confirmed it's working. No leaks detected while on site.

Arrived onsite to repair torn gasket on refrigerator WRX735SDHZ03. Inspected unit and found right side fridge door gasket torn. Replaced gasket W10830274 and used heat gun to expand gasket to form and seal properly. Unit is now functioning properly and as designed. No leaks present at this time job completed

"KRFC704FPS07Arrived on site to replace previously diagnosed compressor, access valve, and dye drier. Flushed the sealed system with nitrogen, then installed the new compressor, dye drier, and access valve. Pulled a vacuum on the system for 30 minutes; vacuum held with no loss. Charged the system with 56g of R600. Verified operation and observed the evaporator developing a proper frost pattern.Explained to the customer that the unit is currently cooling as designed but advised monitoring performance over the next 24 hours to ensure proper cooling. Instructed the customer to contact us if cooling performance decreases or the unit stops cooling. Notified customer that a dye drier was installed to help identify any potential leaks if they develop in the future.Job complete. Installed W11578205, WPW10143759, W 11506635"

"KDTM404KPS3 Error Code F8E4Arrived on site to inspect unit for error code F8E4. Confirmed code present. Ran a full diagnostic cycle with no functional issues found. Inspected the drain pan and verified no water present.Explained to customer that this error can occur when the unit oversuds due to excess detergent usage, or when dishes are improperly loaded, which may cause water to splash over the tub edge into the drain pan and trigger the float switch. Advised customer on proper detergent use and correct loading practices to help prevent recurrence.Tested the unit multiple times after inspection, and no further issues were detected. The unit is operating as designed. No leaks observed. No parts replaced. Job complete."

"Arrived on site for range tripping, breaker when oven was used. On arrival confirmed issue and installed w 10856603, w 11182108 w 11696067. Tested oven and found range, working as designed 25 hundred degrees without tripping, breaker, reported findings to techline sr#7742467926 call complete."

WFES3030RS0 Arrived on site for a range tripping breaker. On arrival I verified the issue range tripping breaker when preheating oven. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 15.02 high amp draw low amp draw was 10.42. All burners on high and oven on it was 39.42 amp draw. I rewired the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed no parts used. I recommend client to contact the breaker company for information on correct gfci breaker for range. I also recommend client to contact home builder to replace the gfci breaker. I told client leave oven on for one hour. I'm calling whirlpool safety Sr # 7742443310

"Arrived on site for a dryer model WED5100HW2 that is making abnormal noises during operation. Inspected unit and work area. The customer advised that the noise started a few weeks ago but is intermittent when it actually makes the sound. He showed me a video of the noise, which sounded like the blower wheel hitting something. I disassembled the unit and found the blower wheel was cracked. I replaced the blower wheel WP697772 and checked all rollers. I found all the rollers were good. I reassembled the unit and tested it. I found the machine begin to work and operate as designed. Call complete."

"WMH31017FS0 Arrived on site for a otr microwave door coming off. On arrival, I verified the issue of the door coming off. I replaced the door and then tested with a cup of water product is working as it is designed."

"Arrived on site it inspect oven displaying error code F8E0. Upon further inspection, I followed the technician manual ddiagnosis steps by power cycling the unit. I then entered into service mode and activated the blower in component activation. I tested the high and low speed. I cleared the error code and set to normal bake and monitored for 1 minute to see if error returned. The error did not present itself and the unit is operating as designed. At this time all components are testing good. I advised the customer on proper cleaning of the oven."

"NTW4519JW2 Arrived on site for a washer with pump running. On arrival I verified the issue of long drain a defective control board. I replaced the control board, calibrated, and then tested the product, is working as it is designed with no water leaks visible from the main water supply."

"Arrived on site to inspect washer WTW4855HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control W11607637 per S153EB and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service."

"Arrived on site for refrigerator WRS315SDHM13 making noises. Found noise from ice buildup around EVAP fan due to fill tube not seated right. I reinstalled fill tube PART NUMBER and secured it with foil tape. Thawed ice buildup. Freezer temp 4 degrees, refrigerator 38 degrees. Unit operating as designed. NO WATER LEAKS OBSERVED DURING SERVICE"

"Arrived on site to inspect washer shaking and going out of balance. Upon further inspection, the customer advised that sometimes the washer works fine and sometimes it will go out of balance. I found that the type of load the customer was doing was causing the washer the go out of balance. I verified that the unit is still level and all functions are operating as designed. I informed the customer on proper loading and what types of items cannot and should not be put in the washer. I explained the importance of not under loading the washer and that a few items in the washer will cause it to go out of balance. I called techline to document. The machine is operating as designed. No water leaks observed during service. 7742469090"

"Arrived on site. Replaced the main control,powered unit on,programmed new control compressor and fans powered on checked door seals good. Wpw10503278"

"Arrived on site for dryer not heating. On arrival, I was able to confirm and verify that the heating element and other heating hardware were working as designed. I then verified that the unit had proper power. But during testing, I found the timer would never shut off when it was at the end of a cycle. And would continue on to the next one, and also wasn't sending power down to the heating element. Replace timer w 10857612 and found dryer working as designed call complete."

"Arrived on site for unit not cooling properly. On arrival found restriction due to discharge line having severe kink from previous repair, corrected line as well as replacing compressor ,dryer,and access valve, pressurized with nitrogen to check for leaks and found no signs of any leaks , pulled extended vacuum and charged system, unit is cooling and customer will monitor over 48 hrs. Job complete."

"Arrived on site for refrigerator not cooling. On arrival confirmed ed issue and found u it had a large defrost issuein fc. Found unit needs w11203289 control, w11650661 heater, & w11546690 control. Informed ed customer they would need to defrost unit for 2 days prior to repair. Rescheduled customer for 09-30-25; schdld next appmnt for 9/30 TUE !"

Washer WTW4855HW3. Arrived on site to install new control. Replaced constantly draining control with new W11607637. Ran unit and confirmed cycles starting and drain engaging properly. No water leaks found. Repair completed.

"Arrived for drain continuous running entered diagnostic and found f3e1, replaced control and calibrated unit, ran test cycle to confirm, unit now working properly. Job complete."

"Arrived on site for unit not running, found f4e3 error indicating washmotor failure, confirmed washmotor is receiving 120v and still dead, replaced washmotor and confirmed unit now working properly, confirmed no leaks, job complete."

"Arrived on site for dryer not starting at all, confirmed no power at the wall, checked breaker and found tripped breaker unit is connected to 30a gfci breaker flipped breaker and tested unit to confirm unit is functioning and cycling, recommend if issue returns for customer to consult with builder.job complete"

"Arrived on site at apartment 12208 to replace control under S153EB, I replaced, calibrated and tested, unit tested good. Part used w11607637 maintenance guy left and was unable to obtain a signature on site"

Arrived on site for interior lights not coming on . No error codes . Microwave is heating . All checked normal except for interior lights. Ordering bulb. Call to set return ; ordrng 1 W10886919 (Bulb) and 1 WPW10490593 (Holder)

"Arrived on site for no cool. Powered unit on diagnosed a defective compressor,replaced the compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. W11557425,wpw10143759"

"Arrived on site to inspect dishwasher noises. Upon further inspection, I placed the unit in diagnostics, showing no error codes and tested. Once the drain pump turned on, it began to make a loud rumbling noise, and the entire unit was shaking/vibrating. I removed the toeplate and inspected the drain pump and other components at the bottom of the unit, and didn't find anything out of the ordinary. Due to the noise being constant, I removed and replaced the sump assembly and retested. The unit is operating as designed. NO WATER LEAKS OBSERVED DURING SERVICE, job completed. W11460945"

"Arrived on site to inspect dishwasher not drying the dishes. Upon further inspection, I found that the customer is not using rinse aid as the dispenser is empty. I placed the unit in diagnostics, showing no error codes and tested. While testing, using my multimeter, I placed it on the black wire at the junction box and tested amp draw to the components. All of the components are within amp reading, including the element, which is at 7-9amps during the wash and drying cycles of diagnostics. I found that the customer has a water softener system and, therefore, made recommendations for use and care as well as detergent and rinse aid use. Once the unit had completed testing, I demonstrated to the customer how the heating element is functioning by pouring water on it and watching it sizzle. The unit is operating as designed, and NO WATER LEAKS OBSERVED DURING SERVICE., job completed."

Arrived on site to complete repairs on electric range RF3020XKQ3 not heating with front 2 elements. Found the front left element receptacle burned and replaced with new 814399. Found front right element showing OL indicating element failure. Replaced front right element with new WPW10345407. Tested and verified all elements getting hot. Repair completed.

"Arrived on site. Removed defective deli drawer,new drawer came with ui,installed new door tested deli ui operation unit working as designed. W10815669"

"Arrived on site to inspect double wall oven error codes. Upon further inspection, I found the unit display blank as the customer had turned the breaker off. The customer provided a photo of the console showing error code F2E1-stuck key. I removed and replaced the console and placed the unit in diagnostics, and checked for error codes to find none stored. I tested both ovens on Bake at 350 degrees, and the unit is operating as designed. Job completed. W11449303"

"Arrived on site. Replaced both fresh food door gaskets, ice container, ice plate,coupling and icemaker ran harvest test passed checked door seals good. W10908391,2 w10917313,w11448633,w10910401,w1128132"

"Arrived on site to install previously diagnosed and ordered parts. Due to the RC evaporator leaking at the suction line; the RC evaporator enclosure being broken and the RC evap thermistor being bad, I removed and replaced the RC evaporator, enclosure, evap fan with harness and installed a new UV dye drier. I vacuumed the system down to -30/0 psi and monitored pressures. Pressures held good, and I installed 5.5oz of R134a refrigerant and allowed the unit to equalize. Plugged the unit in and tested in diagnostics test 4 and monitored pressures. While testing, using my liquid leak detector, I checked all of my welds and found no leaks. Once the unit reached subtest 5 of test 4, I checked pressures, and they are good at approximately 2/155 psi. Also, during the test, I found the evaporators had good frost patterns on the top two coils as designed. I recommended that the customer allow the unit to cool for 24 hours and then allow another 72 hours for the ice bin to completely fill. Unit is operating as designed, and NO WATER LEAKS OBSERVED DURING SERVICE, job completed. WPW10143759, WPW10469927, W11033168, W11492867"

"Arrived on site to follow up on refrigerator WRF535SWHZ07 not cooling. Customer reported unit is cooling but not getting or staying cold enough. RC and FC both around 40, dropping to ~20 at lowest. Checked for refrigerant leaks; found no dye present anywhere. Unit had never fully cooled after prior SS repair and acted undercharged. Evacuated system and pressure tested with nitrogen; no leaks found, pressure held. Vacuumed and charged unit to spec. Ran unit and observed temps: FC started at 48 and dropped to 29. Unit now working as designed. No other parts needed. NO WATER LEAKS OBSERVED DURING SERVICE."

"Arrived on site to diagnose quad door refrigerator KRQC506MPS00 making noise. Customer explained the ice maker was dropping ice that tasted bad and seemed discolored. They showed a video of the noise, which appears to be fan noise occurring briefly 2-3 times since unit ownership. Inspected fans; nothing abnormal observed. Noise may stem from condensation on blades and is not present now. Examined ice maker; it smelled like freezer burn and appeared slightly discolored. Replaced ice maker W11455232. Ran water from refrigerator supply into bucket; no issues noted. Reattached feed line and verified NO WATER LEAKS PRESENT. Advised customer to place baking soda in FC to absorb odors and resolve ice concerns. Repair completed."

"JJW2830LL00Arrived on site to diagnose unit for error code F2E1. Confirmed error code present upon arrival. Attempted to cycle power to the unit, but error code persisted. Inspected all harness connections and found no issues. Replaced console assembly and retested operation. Unit is now functioning as designed with no further error codes present. Job complete. Installed W11598133"

Arrived onsite for model WRX735SDBM04 refrigerator leaking out of icebox. Upon arrival I found the ice box frozen shut. I advised customer that the unit will need a natural defrost but in the meantime I replaced the valve as customer stated it was a stream of water coming through. This indicates the valve is not shutting and is clogged. I replaced the valve and customer will test it when the icebox details. No leaks. Call complete. Installed W11043013 VALVE.

Arrived on site for oven showing f3e0. Removed back panel and found thermistor reading at 1.1k ohms. Removed connector from board and did not get the same reading. Found wires from board to sensor were damaged. Cut out and repaired broken wire. Verified operation. Call complete.

"Arrived on-site for a dishwasher model WDT730HAMZ1 that is starting on its own. Inspected unit and work area. The customer stated that several of her buttons stopped working. And that the machine will sometimes turn itself on or start on its own. I found all other buttons.Besides, the start button would not function, including the cancel button. None of those keys would respond to any activity. I went to replace the control that found that we had not received it prior to service. I went ahead and rescheduled the customer to 9/25. No parts were installed. ; schdld next appmnt for 9/25 THU !"

"Arrived at apartment 1205 for dishwasher WDT531HAPM0 with complaint of spray arm not putting out water. Upon arrival, ran diagnostics and there are no saved error codes. Ran a normal cycle and unit is operating as designed. I cannot duplicate issue at this time. No leaks present. Job complete"

"WTW4816FW3 Arrived on site for a washer with the pump running. On arrival I verified the issue long drain a failed control board. I replaced the control board, calibrated then tested product is working as its designed no water leaks."

"NTW4516FW4 Arrived on site for a washer with the lid, not locking. I arrived at a rent a center and clerk said it was covered under warranty. She printed the information, and I uploaded a photo of the info. Washer wasn't next to any power or water source. I was able to move Washer close enough to a power source. I did test the product, and I found the lidlock assembly and the control board have failed. I replaced both parts and then tested without a water source. The product is working as it is designed with no water leaks due to no water source."

"Arrived on site to inspect cooktop with orange flames. Upon further inspection, I verified that the burner caps and orifices were correct. I tested all burners and found that there were a few flickers of orange in the flame. I explained to the customer that this is cause by particles burning in the air or in the gas supply or particles from cooking residue. There is no problem with the cooktop and it is operating as designed."

"Arrived on site for customer complaint of unit not cooling, I found issue with the compressor being seized. I replaced compressor, filter drier, and access valve, put unit into vacuum and charged unit with 48 grams of r600, unit tested good. Parts used w11506635, wpw10143759, and w11635510"

"Arrived on site for customer complaint of unit not cooling, I found issue with the compressor being seized. I replaced compressor, filter drier, and access valve, put unit into vacuum and charged unit with 48 grams of r600, unit tested good. Parts used w11506635, wpw10143759, w11635510"

Arrived on site for electric dryer WED4720RW0 not drying. Tested unit and found heating element not turning on; voltage checked good. Disassembled unit and found heating element OL. Replaced heating element WP3387747 and tested. Unit now functioning properly and as designed. Also found right side of console broken; took pictures and uploaded to SD. Ordering console W11752165; office to reschedule.; snapped 3 QuickPics

Arrived on site for dryer with broken timer. On arrival installed timer kit w 11701755 per service pointer and found unit working as design call complete

"Arrived on site to repair previously diagnosed issue on washer MVW6200KW3. Unit needs new motor W11026785, shield W11409708 and screws W11573574. Replaced all three parts and recalibrated unit. Ran test cycle twice to verify everything is functioning properly. Unit is now functioning properly. No leaks present at this time job completed"

Arrived on site for a refrigerator model WSF26C3EXB01 that stopped cooling. Inspected unit and work area. The customer advised that the unit started to cool but then lost all of its cool within a week and a half. I gained access to the compressor area and could not find any leaks present. I gained access to the evaporator and still couldn't find a leak. I hooked up my gauges and found the system completely flat. I charged up the system with 250 PSI of nitrogen and found a hissing noise coming from the evaporator. I regained access to the evaporator and found a leak. I replaced the evaporator WP2188822 and drier WPW10143759 and charged up the unit with 250 PSI of nitrogen again. I found pressures begin to hold and held for 30 minutes. I vacuumed down the unit to -30 PSI and found pressures hold again for another 10 minutes. I charged the unit up with 5.0 oz of R134a refrigerant and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site at apartment 10301 for washer WTW4855HW3 with complaint of still not operating after control was replaced during previous visit . Upon arrival , ran diagnostics and got error code F8-E1 long fill /no fill. Inspected unit and found pressure hose was not secure on control during previous visit. I Secured pressure hose and test unit. Unit is operas fed. No leaks present. Job complete"

"Arrived on site for customer complaint of unit not spinning, found broken belt, I replaced belt, unit tested good. Part used 4392065"

"Arrived on site to washing machine, not completing cycles per customer on arrival. On arrival confirmed issue and found f9e1, f7e6 and f0e5. On further inspection, I found that the suspension, drain motor, actuator, wash motor, cam, belt, tub and suspension rods all were working as designed and the issue was due to the type of drain system in the home, causing restrictions in how the water was draining out of a machine, causing the unit to take longer to drain which would then lead to off balance, draining and speed related error codes. Instruct customer on type of standing drain pipe needed for water to flow out of washer properly and found no leaks during testing call complete."

"Arrived on site for refrigerator KRMF706ESS05 with complaint of not making ice. Upon arrival , inspected unit . Ice container is empty . Also there is no ice in tray mold. Ran harvest test and Vincennesis not responding. Ran fill test and valve energizes but does not fill. Ran ice maker error code test and get E2 motor lost position . Disassembled unit and also found fill tube is frozen. Replaced icemaker W11658802 and heater W11226501. Test unit. Icemaker harvest and filled correctly. No leaks present. Job complete."

"Arrived on site for customer complaint of unit giving an error code. Found f2e1 error code, found issue with control board, I replaced control, unit tested good."

"Refrigerator KRFF577KPS05. Arrived onsite to replace previously diagnosed control and icebox fan. Replaced control W11658802, icebox fan W10846539, and ice maker W11756839. Performed an operational test and verified the unit is now running as designed. Advised customer to allow 2448 hours for significant improvement in ice production. At this time, unit is operating as designed with no leaks detected. Job complete."

Arrived on site to diagnose electric dryer WED4815EW1 not running. Tested unit and found no response. Checked voltages and found good voltage. Examined door switch and found tab broken off. Replaced door switch WPW10237959. Tested unit again and confirmed proper operation with heat felt from dryer. Repair completed

"Arrived on site for range with door issues when opening and shutting. On arrival, confirmed, hinges, when functioning properly and replaced wpw 10229225 & wpw 10229227. Found oven door working as designed call complete"

"Arrived on site for refrigerator WRS325SDHZ11 with ice maker not making ice. Inspected unit and found no ice in tray or ice maker. Called for water; ice maker not responding, no harvest and no calling for water. Replaced ice maker W11700250 and tested. Unit now functioning properly and as designed. No leaks present at this time job compl"

Arrived on site for drain pump constantly running at washer WTW4816FW3. Ran diagnostics and found stored error F3 E1 pressure system failure. Replaced control W11603810 under the s code S153EB. Recalibrated and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on MDB8959SKZ0 for drain pump not running.I found 120vac going to the pump. I pulled off the pump and found it to be broken and not spinning. I replaced the drain pump and unit now works as designed. Used drain pump from W11416363 PUMP &MOTOR and return it to PR. call complete. No leaks.

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. No one on site for signature. Unit is now running as designed, no leaks detected, job complete."

Arrived on site for refrigerator making noise. Ran diagnostics and found noise coming from the icemkaer water valve. Replaced valve. Verified operarion. Call complete. W11548535

Gas range JGRP436HL05. Removed and replaced inner oven door glass W11334152 and outer door skin W11315585. Reinstalled door; door opens and closes properly. No issues with door sag or door alignment. NO GAS LEAKS OBSERVED DURING SERVICE. Job superintendent not on siteto sign

"Arrived on site for no ice and erratic temps .no frost or condensation building in either section .Fz temp 0-1,degree, fresh 37. Ice box 12. Compressor pulling 1-2 amps . No I'm codes . All fans working. Getting found ice bucket frosting over at bottom of bucket and leaking down dispenser . Found coils covered in pet fur . Cleaned coils . Ran fill and harvest , all checked normal. No condensation building up around ice door gasket . No gaps around door gaskets . Loos like flap on separator may stick at times . Ordering separator return 10/3. No water leaks detected at time of service ; ordrng 1 W11572058 (Separator)"

Arrived onsite for WTW4855HW2 Washer constantly running. Upon arrival I found a F3E1 pressure sensor failure present. Customer is out of warranty so per service pointer S153EB I replaced the control. Unit now drains when called and doesn't constantly run the drain. Call complete no leaks present. Installed W11498190 CNTRL-ELEC.

"Arrived to 1165 for unit not washing. Upon arrival, found wash motor energized but not running. In addition, found water leak from the drain pump gasket and the vent gasket. Proceeded to replace W11649995 vent, W10861000 dispenser, W10876537 drain pump and W11613570 pump&motor. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Tenant on work call. No signature"

"Arrived on site to diagnose dryer making a loud noise during operation. Ran the unit through a test cycle and confirmed the noise. Inspected components and found the blower wheel was making contact with the metal housing, causing the sound. Adjusted and secured the blower wheel properly to prevent contact. Reassembled the unit and retested. Unit is now operating quietly with no abnormal noises. Unit tested good. Job complete."

Arrived on site to test unit for unit tripping breaker. Test unit and checked terminal block and unit is connected correctly test voltage and voltage test good. Ran unit for 20 minutes and it didnt trip breaker. Advised maintenance that it could be the breaker it self. Job complete.

"Arrived on site to diagnose dryer not starting. Tested the unit and found no lights coming on. Pulled the unit out to check voltage at the terminal block and found the unit was not receiving any voltage. Checked the wall outlet and confirmed no voltage present. Inspected the breaker panel and found the dryer breaker in the OFF position. Turned the breaker back ON and rechecked voltage at the outlet and terminal blockvoltage is now correct. Tested the dryer and confirmed the unit powers on, tumbles, and heats properly. Unit tested good. Job complete."

KitchenAid gas range KFGG504KPS3. Verified convection fan not running. Removed back panel and disconnected gas. Ohmed out convection motor; windings measured 85 k ohms (should be 30-35 k ohms). Turned on oven and checked voltage to fan; no 120 volts present. Fan relay faulty on control board. Replaced control board w11652041 and convection fan w11043837. Tested oven; it heated and convection fan operated. Job complete. NO GAS LEAKS OBSERVED DURING SERVICE.

"Verified refrigerator JBZFL30IGX10. Icemaker was not making ice. Removed ice from full freezer ice tray, which was not dumping. Replaced icemaker w11646196. Advised customer to allow 2-3 hours before first batch of ice. NO WATER LEAKS OBSERVED DURING SERVICE."

Arrived onsite for WTW4655JW2 washer drain running constantly. I found the unit to display a F3E1 pressure sensor failure error. I replaced the control and tested unit. Unit now operates as designed and no leaks are present. Call complete. Installed W11607637 Control.

"Arrived on site to replace previously diagnosed part. Upon arrival replaced harness (W11448788) and tested, condition still persisted. Contacted Techline SR#7742471655 and performed manual diagnostics. Found cold side of inlet valve not energizing. Verified proper voltage present at the valve, however no water flow was produced. Per techline cold side of the valve is the cause of current issue. Ordering replacement valve, rescheduled for 09/29.; ordrng 1 W11210459 (Valve) and 1 W11124710 (Control)"

Arrived on JJW2830IL01 oven for previously diagnosed part. I replaced the console and unit is responding as designed and all buttons working. Call complete. Installed W11449303 CONSOLE W

"Arrived to 4306 for unit unbalanced. Upon arrival, found top 2 shipping bolts not removed. Removed bolts and retested and now unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Electric oven WFES3530RS0 verified. Oven tripped breaker during use. Pulled out oven, removed ground wire from chassis. Ran oven at 450 degrees for 20 minutes. There are no issues with breaker tripping. Replaced ground wire to chassis, reinstalled oven. Ran oven at 450 degrees for 10 minutes with no breaker tripping. Set oven timer for 1 hour and advise the customer to let it run for another hour to do a full burn off. Advise customer if the issue continues to call back."

"Arrived on site for unit not working properly. Upon arrival, attempted to enter diagnostic was not allowing me. At times, certain buttons will not respond. Proceeded to replace W11637583 control. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Refrigerator WRF767SDHV02. Verified LED lights on upper deck inside refrigerator cabinet were off, and freezer light was also off. Replaced all LED lights w11683243 in refrigerator cabinet and freezer cabinet. All LED lights now functioning properly. NO WATER LEAKS OBSERVED DURING SERVICE."

Arrived on site for refrigerator AWRX988SIBM01 not making ice. Found icemaker working but with error for motor positioning. Overflowed during fill test. Dispenser made loud thumping sound when tested. Freezer temp 4 degrees; refrigerator 36 degrees. Ordering water inlet valve W10865826; will replace icemaker with W11577195 on return visit. NO WATER LEAKS OBSERVED DURING SERVICE; ordrng 1 W10865826 (Valve)

"Arrived on site for unit not powering on. Upon arrival, found some buttons do not respond. Upon further inspection, found moisture inside the inner door. Proceeded to remove vent gasket and found gasket warped. Proceeded to replace W11637583 control and W11682810 vent. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

Arrived on WDT730PAHZ0 Dishwasher for previously diagnosed parts. I replaced the console and it also came with a door seal. After replacing the console unit now acts and looks as designed. No leaks. Call complete. Installed W11367678 Console.

"Arrived on site to test unit NTW4516FW4 for not agitating. Upon arrival customer stated unit powers on and runs but will not start a cycle, and continues to run until unplugged. Applied power to unit, drain pump immediately energized indicating pressure system fault. Entered service mode and found F3E1 (pressure system fault) error code stored. Inspected pressure hose and confirmed no kinks, punctures, or restrictions present. Determined pressure switch on control has failed. Ordering part, no parts installed, office to reschedule.; saved tckt"

"Arrived on site for lid not locking. Upon arrival, checked error codes and found F5E3 lid not locking, F9E1 long drain, F8E6 water hazard and F7E7 motor unable to reach RPM. Proceeded to replace W11626074 control, W11643701 lower harness, W11755726 harness clip and W11670519 lock lid. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

Arrived onsite JB36NXFXLE05 and tested for no ice production and overtemp alarm. Found set to 34f and 0f and actual temps of 43f and 29f respectively. No ice because not reaching temps. Fans are working and there are not airflow obstructions. Ordering sealed system repair. Office to reschedule. No parts used; ordrng 1 W11557671 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Dye drier)

Arrived onsite for missing dispenser drawer. Repaired by installing new drawer W11524105. Ordering missing handle as well to complete. ; ordrng 1 W11318818 (Handle)

Arrived on site with new pantry door. It comes with new pantry ui. Reset power but now there are no lights and short returns. Unplugged door again and lights/dispenser operation came back. Found top lights are not on fully due to bad freezer light. Will need harness and led. Temperatures are good and unit is making ice. Reset for tues pm ; ordrng 1 W11170612 (Harness) and 1 W11683243 (Led)

"Arrived onsite KVIB602DSS4 for unit with failed controls. Accessed and replaced the main control W11293971 and touch panel control WPW10716813 and removed panel shroud to reconnect the power supply as the wires had been removed to give safe access. Re installed all parts and panels and tested. Unit is now operating as designed, advised customer on repair."

"Arrived on site for washer running pump all the time. Unit was unplugged. Plugged back in and drain pump started. Entered diagnostics and found F1e1, F8e1, f3e1. Verified pressure hose was clear. Wiring checks good. Model and serial verified. Replaced control board. Recalibrated. Ran automatic test cycle. All working. Call complete. W11607637"

Arrived on site for microwave not heating. Found microwave just buzzing when attempting to heat. Found diode is burnt. Replaced diode. Verified operation. Call complete. W11256462

"WED4815EW1 Arrived on site for a dryer, not collecting lint. On arrival, the client stated that the lint trap wasn't making a complete seal. Further inspection I found lint trap was slightly bent. I fixed it then tested product is working as its designed no parts needed client didn't sign."

Arrived onsite for WGG745S0FS10 and found upper oven bake functions do not work. Tested ignitor harness and found open line. Replaced bake ignitor with w11596211. Tested unit preheat on bake functions and found unit operating as designed igniting properly now. Advised customer regarding repair.

"Arrived onsite for electric dryer WED5620HW2 making noises. Verified the noise and inspected the rollers. Found 2 rollers gummed up, so replaced all rollers, pulley, and belt using repair kit 4392067. Cycled the unit; noise is gone. Unit is heating and tumbling as designed"

"Arrived on site for burning smell in dishwasher . Found plastic stuck under heater . Removed plastic. Ran diagnostics , no error codes . Unit passed diagnostics test wash . No water leaks detected at time of service. Collected 162.36 autho .9E39AF"

Arrived on site with parts ordered. Replaced door gasket. Entered diagnostics and found no errors. Ran automatic test cycle and all components pass. Call complete.

"WFES3030RS0 Arrived on site for a range turning off when using oven. On arrival, I verified the issue range tripping breaker. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on. The low amp draw is 10.79 high amp draw 14.74 with all burners on high and oven on it was 40.22 9ver the 40 watt gfci breaker. I checked polarity, and voltage readings were correct product works as it's designed no parts used . I recommend the client to contact the gfci breaker company for information on the correct gfci breaker for the range. I also recommend that the client contact the home builder to replace the breaker. I told the client to leave the oven for one hour. Calling Whirlpool Safety Sr # 7742445452"

"Arrived on-site for a dishwasher model WDT730HAMZ1 that is starting on its own. Inspected unit and work area. The customer stated that several of her buttons stopped working. And that the machine will sometimes turn itself on or start on its own. I found all other buttons.Besides, the start button would not function, including the cancel button. None of those keys would respond to any activity. I went to replace the control that found that we had not received it prior to service. I went ahead and rescheduled the customer to 9/25. No parts were installed. ; schdld next appmnt for 9/25 THU !"

"Arrived on site to install previously diagnosed and ordered part. Upon arrival, I placed the unit in diagnostics and checked for ice maker error codes in test 56 and found the E5-timed out error code. Also, I found the UI missing digits or digits fading out and no tone when pressing keys. I tested temps in the FC=13 degrees and found no ice or frost building up. I could see frost on the bottom coils of the evaporator. I researched the unit and found the sealed system extended warranty has expired. I advised the customer of my findings and what parts needed to be replaced. The customer advised that they would look into a new unit and did not want any further repairs done to the unit. NO WATER LEAKS OBSERVED DURING SERVICE, job completed."

"Arrived on site to install previously ordered parts for complete rebuild. Replaced tub W11219115, basket W10752719, hub W10528947, suspension W1130362, cam W10721967, belt W11239857, filter W11568797, filter screw WP8533928, and gearcase W11454734. Calibrated unit. Test unit by running a normal cycle with laundry. Unit is operating as designed. No leaks present. Job complete"

"Arrived on site for blown capacitor. Cleaned off belt , splutch, actuator and belt but they were still slippery. Replaced capacitor, belt, splutch, and actuator. Cleaned oil off floor. Ran automatic test cycle."

"Arrived on site for cooling concerns. Checked temps freezer at 6and fresh food 39 no items in freezer,called tech support ran test per tech support replaced freezer evaporator fan that includes thermistor and advised customer to add items in freezer to help maintain temp. Ran diagnostic with new fan all passed. W11603851Sr#7742457277"