Service History 759

Near Austin, TX 78729
Tyler B.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site for blade replacement. Replaced fan blade and tested good
Near Del Valle, TX 78617
Joseph C.
Job Details: 12/23/2019
WASHER MAYTAG MHW5630HW0 "Arrived on site for “leaking from front top of unit” complaint. Per previous diagnosis, removed and replaced drawer and hose beneath. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78744
Leonardo
Job Details: 12/23/2019
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site to test unit for unit leaking. Test unit and found unit leaking at yellow hose connection coming from the wall and also leaking on regulator side connection going to the unit. Plummer’s will need to come fix leak job complete
Near Austin, TX 78738
Leonardo
Job Details: 12/23/2019
OVEN WHIRLPOOL KODE500ESS04 Arrived on site to test unit for convection bake not working. Test unit and unit working correctly. Showed customer not to use unit customer was not putting in time so unit never started job complete.
Near Burnet, TX 78611
James
Job Details: 12/23/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site and tested operation. Found no operation from drier. Inspected door switch and found harness not plugged in. Plugged in and tested operation. Unit tests good. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 12/23/2019
REFRIGERATOR LG LFX31925ST/06 "arrived on site to inspect refrigerator display peeling off. Upon further inspection, I found the UI plastic coating peeling off.I removed and replaced the cover and tested and it is operating as designed. No water leaks observed during service, job completed."
Near Killeen, TX 76549
Al
Job Details: 12/23/2019
WASHER GE GTWN4250DWS Arrived to inspect unit not draining.Ran a load and unit turned off while washing and I had to restart the unit.Will possibly need a new control to complete the repair and LID LOCK SWITCH .Office to reschedule with customer.UNIT DOES DRAIN WHEN IN DRAIN AND SPIN; ordrng 1 RESEARCH (PART NUMBER FOR CONTROL )
Near New Braunfels, TX 78132
Richard
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived onsite for the refrigerator icemaker not making ice. Upon inspection found that the Icemaker was making plenty of ice. Customer stated that the Icemaker started working immediately after our last visit. No further repair is needed. Complete.
Near Austin, TX 78739
Kevin
Job Details: 12/23/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site and found lid lock is failing, while replacing lid lock Plastic bezel broke..; ordrng 1 KBONLY (PER CS) and 1 W10810403 (lid lock assy) and 1 W11237157 (LOCK BEZEL)"
Near Bertram, TX 78605
James
Job Details: 12/23/2019
DISHWASHER GE GDP645SYN0FS Arrived on site and tested operation. Found unit has put itself into demo mode. Took unit out of demo mode and tested operation. Unit tests good. Job complete
Near San Marcos, TX 78666
Leonardo
Job Details: 12/23/2019
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site to test unit for door damaged. Found damaged handle replaced door test unit and unit test good job complete.
Near San Marcos, TX 78666
Richard
Job Details: 12/23/2019
REFRIGERATOR FRIGIDAIRE FPBC2277RF1 Arrived onsite for the refrigerator icemaker not working properly. During testing found the ice maker housing assembly gaskets are no good. There is ice build up behind the ice fan and dispenser motor. The housing gasket is no good causing the warm air from the refrigerator to enter into the ice maker housing. Causing the icemaker to not work. Ordering parts office to reschedule. ; ordrng 1 242100402 (housing assembly)
Near Leander, TX 78641
Lou
Job Details: 12/23/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 "arrived on site to install previously diagnosed and ordered parts. Due to the microwave door not closing properly and the console keys not responding, I removed and replaced the microwave inner door panel, both hinges and the interlocks and unit console. Tested the unit and it operated as designed. Advised customer of my repairs. Job completed."
Near Austin, TX 78728
Cliff
Job Details: 12/23/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to diagnose a microwave with a light that will not turn off. Found main control shorted. Replaced control and tested unit. Found all is working properly at this time.
Near Dripping Springs, TX 78620
Kevin
Job Details: 12/23/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and sent washer into a diagnostic cycle and filled it with hot and cold valves for several minutes and did not find any leaking. Customer said that they had run three loads successfully without leaking since they made the service call. Checked all washer functions and then drained Water from tub and did not find any leaking, sent a video of the washer with water in it and not leaking to MS."
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/23/2019
RANGE FRIGIDAIRE FEFLZ87GCA "Arrived onsite for customer complaint of freestanding range making sparking sound. Removed back panel and found L1 terminal shorted and melted. Unit will need new terminal block to compete repair. Unit is disconnected from power at this time.; ordrng 1 5304409888 (TERMINAL BLOCK KIT)"
Near New Braunfels, TX 78132
Richard
Job Details: 12/23/2019
COOKTOP KITCHENAID KCGS956ESS02 Arrived onsite for the stove top not lighting one burner. Upon inspection found that two of the burner caps had been switched during installation. We switched the caps and tested. Everything working correctly. Complete.
Near Austin, TX 78759
Tyler B.
Job Details: 12/23/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for valve replacement. Removed and replaced valve and tested unit and tested good. No operating as designed
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/23/2019
WASHER WHIRLPOOL WTW4850HW1 Arrived onsite for customer complaint of top load washer vibrates when spinning clothes. Ran diagnostics and no faults. Manually tested spin cycle and found unit vibrates very minimal. Advised customer all functions and features work as designed. No other issues found. All water connections were dry at time of service.
Near Horseshoe Bay, TX 78657
James
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site and tested operation. Found f8e1 error. Tested valves and found to be functioning properly and proper voltage to valves. Unit fill properly and recognized when proper water level achieved. Customer stated the issue is random and does not happen every load. Unit working properly at time of service. Job complete
Near Dale, TX 78616
Robert
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW3090JW0 "Arrived on job for Control board replacement, upon inspection we found that to unstack the dryer we had to remove the door trim to get to the back of the dryer. Unable to get to machine, trim must be removed to get the machine out. Contacted office spoke with CW; saved tckt"
Near Lockhart, TX 78644
Robert
Job Details: 12/23/2019
OVEN WHIRLPOOL WFC150M0EB3 "Arrived on job for oven door, hinge was broken at the door, replaced hinge and put door back together. Complete"
Near Lockhart, TX 78644
Robert
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Arrived on job for icemaker over flowing, upon inspection we found the icemaker did not seem to hold water and created a large ice block in the freezer, we replaced the icemaker and retested. Complete"
Near Bee Cave, TX 78738
Luis
Job Details: 12/23/2019
REFRIGERATOR LG LMXC23746D.ASBCNA0 "Arrived on site for no cool diagnosed restriction at filter drier,removed restriction vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good"
Near Austin, TX 78750
Tyler B.
Job Details: 12/23/2019
OVEN MAYTAG MMW7730DS01 "Arrived on site for fan replaced. Removed unit from wall and panels, replaced motor and tested good"
Near New Braunfels, TX 78130
Richard
Job Details: 12/23/2019
DRYER MAYTAG MEDB755DW2 Arrived onsite for the dryer making a noise. Upon inspection found that the motor is vibrating causing the noise. Need to order sound pads to try and minimize the noise. ; ordrng 4 W11113654 (pad)s
Near New Braunfels, TX 78130
Richard
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBB01 Arrived onsite for the refrigerator not cooling properly. Installed new compressor and Uv dryer. And tested. Pressure look good and no Freon leaks advised customer to give it at least 24 hours for the refrigerator to cool down. Complete.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/23/2019
DRYER MAYTAG MED5500FW0 Arrived onsite customer complaint was unit not coming on found board is bad need to order part ; ordrng 1 8318314 (cutoff-tml) and 1 W10693363 (fuse-thrml) and 1 W10847936 (cntrl-elec)
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site customer complaint was fridge lights would not work on one module that was bad replaced the part ran the unit everything else work great all lines are dry
Near Buda, TX 78610
Luis
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for refrigerant leak at fresh food evaporator that damaged drip pan and harness. Removed faulty evaporator,drip pan and harness installed a new evaporator drip pan,harness and uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Austin, TX 78751
Scott
Job Details: 12/23/2019
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site ,replaced lid .tested unit and all checked normal . Left unit on clean cycle due to it had been sitting awhile . Nonwater leaks detected at time of service . Job complete ."
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite to new panel and control to dishwasher from prior tech’s diagnosis. Removed and replaced panel and control. Reassembled. Customer inspected. Customer happy with new replacement. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78681
Dylan T.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite customer complaint was unit nit making ice took ice maker out found it was clogged with ice cleaned it out ran unit all worked great all lines are dry
Near Buda, TX 78610
Richard
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for the refrigerator freezer compartment light not working. During testing found that the freezer light module is no good. All other lights are working but a little dim. Ordering parts and office to reschedule.; ordrng 1 W11205083 (module)
Near Austin, TX 78702
Wesley
Job Details: 12/23/2019
WASHER WHIRLPOOL WFC8090GX0 Arrived onnsite and found unit not operating with broken door latch. Ordering latch. Advised customer that part will take time to be sourced. All else checks good. Office to reschedule ; ordrng 1 W11261091 (DOOR LATCH)
Near Kingsbury, TX 78638
Robert
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRF560SEHV00 "Arrived on job for the fridge not dispensing water, upon inspection we found the water line was clogged along the line, we inspected all parts and found reservoir was frozen solid, not letting water through, ordering parts to replace reservoir and a damper to keep from freezing again. Office to set time ; ordrng 1 W10801011 (reservoir) and 1 W11087463 (damper) and 1 WPW10384183 (thermistor)"
Near Georgetown, TX 78626
Arthur B.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite (Unit 6412) for customer complaint of icemaker water on top mount refrigerator. Found icemaker leaks in front of mold. Removed and replaced icemaker assembly. Reassembled and observed icemaker filling. No leaks found.
Near Austin, TX 78747
Leonardo
Job Details: 12/23/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for under performing. Test unit and found oven calibrated to -20. Turned calibration up to 0 test unit and unit test good. Also had socket shorted out making light bulb go out right away. Replaced socket and lightbulb test unit and unit test good job complete.
Near Austin, TX 78703
Wesley
Job Details: 12/23/2019
WASHER MAYTAG MHW5630HW0 Arrived onnsite and found unit operating as designed after replacing the console. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78628
Lou
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "arrived on site to inspect refrigerator UI issues. Upon further inspection, I found that the protective plastic was still on the UI, but the UI facing was bubbled. I removed and replaced the UI and tested and the unit is operating as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Richard
Job Details: 12/23/2019
DISHWASHER JENN-AIR JDB8700AWP0 Arrived onsite for the dishwasher leaking water. Installed new inlet hose that was ordered by previous technician. Tested dishwasher and it tested good and no leaks detected.
Near Leander, TX 78641
Tyler B.
Job Details: 12/23/2019
FREEZER WHIRLPOOL MFI2570FEZ06 "Arrived on site for unit freezer door not fully closing. Found left side staying open. Found bottom bin and fell out of place. Also found. Left side opening more the. Right, removed door, both drawers, reset timing gears on slides. Reassembled freezer compartment. And tested good. Door now sealing"
Near Round Rock, TX 78665
Dylan T.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDF520PADB7 7726704691 rnArrived on site customer complaint was dishwasher when I finished the whole cycle ran in test mode cant find anything wrong at this time call tech-support they told me to reset the unit and told the customer to run it if it happens again to give us a call back
Near Austin, TX 78757
Wesley
Job Details: 12/23/2019
DISHWASHER IKEA IUD8555DX2 Arrived onnsite and found unit had leaked out the front on the floor. Unable to replicate leak. Tightened water lines and connections. Advised that unit needed to be cleaned to avoid over sudsing. Left toe plate off so that a leak can be identified in event of recurrence.
Near Austin, TX 78746
David Z
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer that was still not spinning water out of clothes. Replaced main control and retested. Ran diag cycled and unit seemed to spin fine. Retested with a drain and spin cycle and unit was getting up to proper speeds with fast spin selected. Unit appears to be working as designed at this time. Call complete.
Near Temple, TX 76502
Al
Job Details: 12/23/2019
OVEN WHIRLPOOL WOD51EC0AS05 Arrived to install previously ordered parts.Installed screws and customer was satisfied.Job complete
Near Austin, TX 78749
Kevin
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site and inspected refrigerator and found coupler that connects waterline from valve to water line from refrigerator door is not attached properly and leaks. After resetting water will now dispense properly and doesn’t leak anymore. No water leaks from connections at time of service, job complete"
Near Kyle, TX 78640
Leonardo
Job Details: 12/23/2019
OVEN MAYTAG MGR6600FZ1 Arrived on site to test unit for door falling. Test unit and found broken hinges. Replaced hinges test unit and unit test good job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 12/23/2019
WASHER LG WT7100CW "arrived on site to install previously diagnosed and ordered part. Due to the drain pump failure, I removed and replaced the drain pump and tested. The unit began to operate as designed but the new drain pump began to make a loud squawking noise. I contacted lg Techline and spoke to Keith and advised of my findings. Keith advised that it could potentially be a defective pump and to replace it. I advised the customer of techlines recommendations. I am ordering another drain pump and main control as well. No water leaks observed during service.; ordrng 1 AHA75673401 (DRAIN PUMP ASSEMBLY) and 1 EBR84696701 (MAIN PCB)"
Near Georgetown, TX 78628
Dylan T.
Job Details: 12/23/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite customer complaint was unit not draining found drain hose clogged cleaned it all out ran unit all worked great all lines are dry
Near Austin, TX 78757
Cliff
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 Arrived on site to diagnose a refrigerator that has an intermittent Leak. Tested unit and found icemaker overfilling causing leak into the bottom of RC. Overfill due to failed controls. Also found icebox gaskets damaged due to ice formation and rc right side door gasket torn. All three parts will need to be replaced to complete repairs.; ordrng 1 W10407212 (gasket-fip) and 1 W10619962 (heater) and 1 W10878993 (cntrl-elec)
Near Leander, TX 78628
Lou
Job Details: 12/23/2019
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My temp at preheat was 404 degrees. My next 5 readings were 415, 350, 383, 331, 361 for an average of 368 degrees. I calibrated the unit minus-15 degrees to offset the difference. I advised the customer of my findings. No repairs needed at this time. Job completed."
Near Austin, TX 78749
Kevin
Job Details: 12/23/2019
DRYER WHIRLPOOL GGW9878PW1 "Arrived on site and replaced switch diagnosed on previous visit and this had no effect. , job complete"
Near Austin, TX 78733
Andy
Job Details: 12/23/2019
FREEZER WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator liner crack. Found that crack is not effecting functionality or performance of unit, did find small gap between liner and unit cabinet allowing some air into unit, silicone any gaps, contacted office about crack and was instructed that is not covered. Instructed customer on this and asked if they would like me to silicone crack as a courtesy, they approved this, did so and tested unit. All operations are normal. No water leaks present at time of service. Instructed customer on use and care and practice for best performance."
Near Austin, TX 78729
Tyler B.
Job Details: 12/23/2019
OVEN KITCHENAID KODE507ESS04 "Arrived on site for unit not fully getting to temp and foggy upper door. Tested unit and found upper only getting to 339. Found sensor was out of range, replaced and tested good, took pics of upper glass, inner glass would need replaced to correct fog issue ; ordrng 1 CNOTE (OFFICE SR ) and 1 W10829001 (door) and 1 WPW10347597 (glass-door)"
Near Georgetown, TX 78628
Arthur B.
Job Details: 12/23/2019
REFRIGERATOR KENMORE 106.50593 "Arrived onsite for customer complaint of SxS refrigerator not cooling after last repair. When arrived, found fans and unit not running.Removed back panel and tested colored doe using start device. Unit turned on and will shut off after 2 mins. Found windings in compressor starting to fail. Advised customer will need new compressor.
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/23/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite to install new studs and screws to dishwasher panel from prior tech’s diagnosis. Installed stub and screws to dishwasher panel. Installed handle. Reassembled. Customer satisfied with new replacements. No other issues found. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Richard
Job Details: 12/23/2019
RANGE JENN-AIR JGRP436WP02 Arrived onsite for the oven not working properly. Installed new burner assembly that was ordered. Oven tested good and no leaks detected. Complete.
Near Canyon Lake, TX 78132
Richard
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for the dishwasher not drying properly. Upon inspection found that the customer was not using the rinse aid as required by whirlpool. Advised customer to run at least 40 to 50 loads with the rise aid before results are seen. Tested dishwasher and everything is working to manufacture specs. Complete.
Near Austin, TX 78723
Cliff
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL KSF26C4XYY03 Arrived on site to diagnose a refrigerator that is not dispensing water. Found RC temp set 1° above freezing causing reservoir to constantly freeze and thaw. Advised customer on findings. No repairs are needed at this time. No leaks were found at time of service.
Near Georgetown, TX 78626
Dylan T.
Job Details: 12/23/2019
WASHER KENMORE 110.2800201 Arrived on site customer complaint was washer had a burning smell and wouldn’t do anything found the bad lid switch and underwear stuck in the belt need to order the correct part9; ordrng 1 W10238287 (latch)
Near Hutto, TX 78634
Al
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived to inspect damaged left door.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customers parents were on-site and satisfied with the service.Job complete
Near Austin, TX 78759
Scott
Job Details: 12/23/2019
WASHER MAYTAG MHW5100DW0 "Arrived on site for washer not starting . Ran diagnostics ,got latch error code . Unit wouldn’t start test wash . Replaced latch . Re ran diagnostics , error code was gone . Unit ran test wash till complete . No water leaks detected at time of service . Job complete ."
Near Kingsland, TX 78639
James
Job Details: 12/23/2019
COOKTOP WHIRLPOOL JIS1450DP2 Arrived on site and tested operation. Found pots and pans are not magnetic. Instructed customer on operation of induction cooktop. Customer will need proper pots and pans for cooking on stove top. Job complete
Near Austin, TX 78749
Kevin
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on found freezer temperature is 8 degrees, fresh food is 37-40 degrees, found fresh food evaporator is frosted over. This is a repeat of the previous issue in July. Refrigerator will need to be defrosted for 36-48 hours. A new harness will need to be ordered, no water leaks from connections at time of service; ordrng 1 WPW10277799 (harns-wire)"
Near Belton, TX 76513
Al
Job Details: 12/23/2019
RANGE KITCHENAID KDRS483VSS04 Arrived to install previously ordered parts.Job complete
Near Austin, TX 78717
Lou
Job Details: 12/23/2019
REFRIGERATOR LG LFC25770ST "arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=74 degrees and RC=72 degrees. I checked the evaporator and there was no frost pattern at all as it was completely dry. I removed the back cover and found the compressor extremely hot ad the condenser fan operating. The Evap fan motor was operating as well. I advised the customer the unit needs a sealed system No water leaks observed during service, job completed."
Near Austin, TX 78753
Scott
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site replaced heater and right side gasket . All checked good .iM cycled . No water leaks detected at time of service . Job complete .
Near Austin, TX 78749
Kevin
Job Details: 12/23/2019
WASHER WHIRLPOOL MHWE300VW11 "Arrived on site and found door boot is stained and customer would like it replaced. After replacing ran a diagnostic cycle to ensure seal is correct, no water leaks from connections at time of service, job complete"
Near Dripping Springs, TX 78620
Kevin
Job Details: 12/23/2019
REFRIGERATOR LG LFXS30726S02 "Arrived on site and inspected refrigerator and found dispenser plastic broken and switch is activating by itself. Bottom tabs are broken and dispenser panel is flopping causing switch to activate. Will need to replace dispenser assembly to correct issue. ordrng 1 ACQ85430256 (DISPENSER )"
Near Bee Cave, TX 78738
Andy
Job Details: 12/23/2019
REFRIGERATOR JENN-AIR JS48CSFXDA "Arrived on site for refrigerator still having ice buildup. Customer stated that the ice buildup is the same place as before and has not improved from prior visit. Buildup is not coming from around seals but is coming evaporator drip pan. Found service pointer r8178735 to replace with new kit. Office to schedule return trip. 2 hour job. No water leaks present at time of service. ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 W10199915 (pan-drip)"
Near Austin, TX 78747
Leonardo
Job Details: 12/23/2019
DISHWASHER KITCHENAID KDFE304DWH0 Arrived on site to test unit for unit not starting. Test unit and found unit not draining. Removed drain motor and found glass and toothpicks stuck on drain motor. Removed glass and toothpick test unit and unit test good job complete. No leaks present at this time.
Near Austin, TX 78738
Leonardo
Job Details: 12/23/2019
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to replace holder and valve and tubing. Replaced all parts test unit for leaks no leaks present at this time. Job complete unit working as designed.
Near Georgetown, TX 78633
Lou
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my jumper wire, I tested the ice maker jumping points T-H and the ice maker failed. Customer advised that the water dispenser is working. I removed and replaced the ice maker and harness (included with IM) and tested. The ice maker began to harvest and dispensed water into the tray. No water leaks observed during service, job completed."
Near Austin, TX 78746
Leonardo
Job Details: 12/23/2019
RANGE JENN-AIR JES1750FS1 Arrived on site to replCed side panel. Replaced panel and also found damaged grille and kit scroll. Will ship direct to customer if not we can just drop off at door job complete. ; ordrng 1 DTCW11129407 (KIT SCROLL ) and 1 DTCW11211500 (GRILLE )
Near Jarrell, TX 76537
Al
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived to inspect dishwasher not working.Customer advised she had a massive water leak from her faucet onto the panel and control of the dishwasher and there was NO power.I confirmed the complaint
Near Taylor, TX 76574
Al
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to inspect French door refrigerator with freezer light and interior ff lights off.Removed and replaced the freezer LED and all lights work as designed.Job complete
Near Georgetown, TX 78626
Al
Job Details: 12/23/2019
OVEN WHIRLPOOL WOS51EC7HS01 Arrived to inspect wall oven smoking.Confirmed there was No power to the unit.I checked the breaker and it was tripped.Corrected the issue and unit tested as designed.Smoke was simply from the unit being new.Unit operates as designed.Job complete Customer satisfied
Near Austin, TX 78702
Scott
Job Details: 12/23/2019
REFRIGERATOR MAYTAG MFC2062DEM01 "Arrived on site for fridge throwing breaker . Found units condenser fan blade had fallen off motor . Causing compressor to over heat . Reattached blade all is checking good . Instructed customer on not piling stuff up around dampener ,also recommended if breaker keeps flipping after repair to change gfi breaker in panel . No water leaks detected at time of service. Job complete ."
Near Liberty Hill, TX 78642
James
Job Details: 12/23/2019
WASHER SAMSUNG WF448AAP/XAA Arrived on site and tested operation. Found tub assembly jumping around when in spin test mode and making a lot of clicking noise once spinning. Found shocks failing causing issue. ordrng 4 DC66-00470A (SHOCKS)s
Near Austin, TX 78748
Kevin
Job Details: 12/23/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site and inspected dryer and found cutoff has failed again, customer has a video of cut off exploding. Will bring back every electrical part and rebuild dryer.; ordrng 1 279827 (motor!dryer) and 1 279838 (element,heater) and 1 KBONLY and 1 W10640709 (harns-wire) and 1 WP3405156 (switch) and 1 WP694089 (wheel) and 1 WP8577230 (housing) and 1 WP8578354 (swtch-temp) and 1 WPW10117655 (relay-pts) and 1 WPW10185992 (timer) and 1 WPW10569603 (switch-dor)"
Near Austin, TX 78747
Leonardo
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for no power. Test unit and found loose connection at white wire. Secured connection test unit and unit test good job complete
Near Austin, TX 78751
Scott
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for high pitch noise . Ran diagnostics all fan are sounding normal . Customer showed video of noise coming from icebox and fresh food. Did find rails on freezer not closing properly periodically which could result in moisture occasionally building up and icebox ordering rails, blower wheel . No water leaks detected . Please call to set return .; ordrng 2 W11265130 (RAIL)s and 1 WPW10123444K (wheel)"
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site customer complaint was fridge were not cool very well pulled a unit out of the back off compressor is extremely hot and is pulling 1.70 Amps need to order a new compressor; ordrng 1 2HOURS and 1 SEALEDSYSTEMTECH and 1 W11092625 (compressor)
Near Leander, TX 78641
Lou
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL DU1055XTVS8 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found the unit with some water in the tub. Pressed the cancel button and the drain pump motor sounded like it was struggling. Removed the drain hose and turned the pump on and the impellers weren’t moving, but the motor was humming. I removed and replaced the drain o7mp and tested and water continued to drain. I found where the disposal had recently been replaced and the drain hose plug wasn’t knocked out. I removed the plug and retested and the unit operated as designed. While testing, I found where the disposal is leaking water where the drain pipe connects to disposal and advised the customer of my findings. No water leaks observed within the unit parts, job completed."
Near , TX 78681
Dylan T.
Job Details: 12/23/2019
RANGE WHIRLPOOL WCG55US6HS00
Near Horseshoe Bay, TX 78657
James
Job Details: 12/23/2019
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA Arrived on site and tested operation. Found very little water had gotten into twist tray. Ran diagnostics and found fill tube had frozen. Cleared and tested. Unit tests good. Job complete
Near Round Rock, TX 78681
Dylan T.
Job Details: 12/23/2019
DISHWASHER BOSCH SHX68T55UC Arrived on site customer complaint was dishwasher wouldn’t do anything found some food stuck in the drain pump ran the unit call customer to get some cleaner to run through it everything else work great All lines are dry
Near Georgetown, TX 78633
Dylan T.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site customer complaint was freezer was not closing properly found the door hinges need to be replaced; ordrng 1 W10795768 (bracket) and 1 W10795770 (bracket)
Near Austin, TX 78745
Kevin
Job Details: 12/23/2019
WASHER MAYTAG MVWC565FW2 "Arrived on site and did not find any saved error codes, ran a manual diagnostic cycle and everything passed correctly. Ran a calibration cycle and it passed properly, ran an automatic test cycle and it passed properly. Could not find a reason for customers experience washer is currently operating normally. Discussed correct loading and correct detergent usage for this machine, no water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Lou
Job Details: 12/23/2019
WASHER WHIRLPOOL MHW8200FW0 "arrived on site to inspect washer error codes. In further inspection, I placed the unit in diagnostics showing error codes F1E1 and F8E3. Cleared the codes and continued with testing. The unit operated as designed; however, I found a large amount of suds in the unit which will cause the F8E3. I inspected the outlet and found it has the appropriate voltage at 124V. I followed the testing in the tech sheet for the ACU/F1E1 error. Ran the unit in diagnostics again and the unit continued to operate as designed. I advised the customer of my findings and recommended that they run the unit, with no clothing and remove the detergent dispenser, on a normal wash with cold water to eliminate the suds in the unit. Also, I calibrated the detergent dispenser from 6x to 2x based off the ounces and number of loads of the detergent. No water leaks observed during service, job completed."
Near Austin, TX 78759
Cliff
Job Details: 12/23/2019
OVEN WHIRLPOOL WOS31ES0JS00 Arrived on site to diagnose a oven with a damaged door and handle. Found door assembly dented on top left corner and handle dented on both sides. Replaced outer panel and handle and found all is functioning properly at this time.
Near Round Rock, TX 78681
Dylan T.
Job Details: 12/23/2019
WASHER LG WM3700HVA
Near San Marcos, TX 78666
Robert
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KSF26C4XYW03 "Arrived on job for the light being out in the freezer, per diagnosis we replaced the module and retested all lights which worked. No leaks detected. Complete"
Near Leander, TX 78641
Lou
Job Details: 12/23/2019
OVEN WHIRLPOOL WEG750H0HZ0 "arrived on site to install previously diagnosed and ordered parts. Due to the main control not sending voltage to the spark module, I removed and replaced the main control and tested the Bake function. The unit operated as designed. I tested the cooktop burners and they all functioned properly. No gas leaks detected during service, job completed."
Near Killeen, TX 76549
Al
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived to inspect side by side refrigerator still not cooling.I removed the evaporator cover and observed little to no frost pattern.The temperatures were 20-30 in the freezer and 68 in the refrigerator compartment.I advised the customer this would be a sealed system repair
Near , TX 78738
Andy
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on site for washer not operating. Tested and inspected unit and found failed main control and UI. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78731
David Z
Job Details: 12/23/2019
MICROWAVE KITCHENAID KMBP100ESS03 Arrived on site to diagnose a convection mw with longer cook times. Performed temp checks and diagnostics and found all items are working within spec. Temp cycles are close and temperature fluctuation is minimal. Advised customer they will need to adjust their cook times based on convection setting for this unit and increase cook times. Call complete.
Near Manor, TX 78653
Joseph C.
Job Details: 12/23/2019
MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site for “no power” complaint. Inspected unit and found door interlock switches to be faulty and blew out fuse. Removed and replaced loaded interlocks and fuse. Tested unit. Unit is performing as designed.
Near Buda, TX 78610
Leonardo
Job Details: 12/23/2019
VENTHOOD WHIRLPOOL WVW7336JS0 Arrived on site to test unit for damaged cover. Can not find model number on service matter or marcones. Called techline and they said they couldn’t see anything either. Will need to research parts will trade partner. File#7726710176 ; ordrng 1 PARTRESEARCH (PART RESEARCH )