Near Austin, TX 78748
Leonardo
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for fan not working. Test unit and found screw stuck in motor fan. Removed screw test unit and unit test good job complete
Near Waco, TX 76710
Steve C.
Job Details: 12/31/2018
RANGE GE JB655SK3SS Arrived on site to replace the cooktop on the unit due to crack. Replace the cooktop and tested the unit unit works properly and job complete.
Near Austin, TX 78732
Cliff
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL KSSC42QTS03 Arrived on site to diagnose the refrigerators that is freezing water wine and freezer door prior to dispenser. Tested unit and called tech line and spoke with Andy. Found a package temperatures around 0° and -2°. Tech line advised to replace thermistors and damper to correct temperature issue as freezer was sent to 5°. Return date set for 1/2/19 per customers request. Advised homeowner per tech line suggestion that if damper and thermistor do not correct problem freezer door will need to be replaced.File#772375448thermisto; ordrng 1 WP2221296 (air-baffle) and 1 WP2306010 (thermistor)
Near The Hills, TX 78738
Brandon
Job Details: 12/31/2018
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for customer complaint of unit not powering on, when I arrived unit was on and working as designed. Put unit into diagnostic mode, everything test passed. Instructed customer to watch the ice machine and let us know if it happens again."
Near Temple, TX 76501
Steve C.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW8500DC5 Arrived on site for the unit is leaking water. Tested the unit and found the drain hose to the drain was extremely long. Cut the drain hose and assembled the unit. Tested the unit and unit is working properly. All water connections were dry at the time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDT780SAEM1 "arrived on site to inspect dishwasher showing error codes. Upon further inspection, the customer had the unit turned off at the wall switch. I turned the unit on and attempted to place it in diagnostics but the unit would not respond and was displaying F2E2 error code. I removed t(e outer door panel and disconnected the UI control from the main control and closed the unit door and the drain pump came on. Doing this tells me that the UI control is bad. Also, I found that the mounts for the UI to the panel were broken and the panel will need to be replaced. I contacted the office to get authorization and SC advised that the parts were approved. I removed and replaced the UI control and the UI panel and tested the unit. The unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78724
Joseph C.
Job Details: 12/31/2018
RANGE WHIRLPOOL WFC310S0EB1 Arrived on site for “door not closing properly” complaint. Inspected unit and found right door hinge faulty. Ordering new hinge. Return for repairs on 12/27.; ordrng 1 WPW10299224 (hinge-door)
Near Austin, TX 78751
Joseph C.
Job Details: 12/31/2018
WASHER WHIRLPOOL WET3300XQ1 Arrived on site for “unit not draining” complaint. Inspected unit and found motor burned out. Ordering new motor and capacitor. Return for repairs on 12/27. Customer declined repairs. Service fee applies.
Near Round Rock, TX 78681
Arthur B.
Job Details: 12/31/2018
RANGE IKEA ISG650WS00 Arrived onsite for customer complaint of freestanding range bake function not working. Tested bake igniter and found not continuity. Removed and replaced igniter. Tested unit. Found unit will come one and shut off. Unit will need control. Ordering control and valve just in case. OF to R/S once parts authorization is given. No gas leaks detected at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W10130932 (regulator) and 1 WPW10197042 (cntrl-elec)
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Check for no power issues. Found unit not getting supplied with correct voltage. Instructed homebuilder they will need to have the electrician come out for the issue. After getting correct voltage if issue persists to let us know. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Check for no power issues. Found unit not getting supplied with correct voltage. Instructed homebuilder they will need to have the electrician come out for the issue. After getting correct voltage if issue persists to let us know. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Check for no power issues. Found unit not getting supplied with correct voltage. Instructed homebuilder they will need to have the electrician come out for the issue. After getting correct voltage if issue persists to let us know. No leaks present. Job complete
Near Austin, TX 78737
Leonardo
Job Details: 12/31/2018
DISHWASHER JENN-AIR JDB3200AWS4 Arrived on site to test unit for no power. Found u it getting no power to unit. Found light switch turned off. Turned switch on and got power to unit. Job complete no leaks present at this time.
Near Georgetown, TX 78628
Steve C.
Job Details: 12/31/2018
OVEN WHIRLPOOL WOS51EC0AS01 Drive on site for the unit will not turn on. Remove the control panel and found the thermal fuse has no continuity. Quoted the customer for the thermal fuse . Replaced the fuse and unit works properly.
Near New Braunfels, TX 78132
Robert
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW8500DC5 "Arrived on job for complaints of breaker trip. Ran diagnostics and got codes F3E2 water temperature,F0E4 spin limit and F7E0 loss of power. Test good on all also visual check all connections."
Near Austin, TX 78739
Kevin
Job Details: 12/31/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site and set washer into diagnostic cycle and found no saved error codes, ran all functions and everything checked out normal. Ran a calibration cycle and it completed properly. Discussed correct loading process for larger items to wash correctly, could not find any"
Near Austin, TX 78717
Lou
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL ED5FHEXNB00 "arrived on site to inspect refrigerator warm in both compartments. Upon further inspection, I found that the unit was warm in both compartments. The customer advised that he turned the thermostat down and the compressor kicked on and the unit began to cool. When he came home for lunch, the unit was warm again. I turned the rc and fc thermostats down and the compressor kicked on so using my multimeter I tested the Amps to the compressor and got 1.51 amps which is high for a compressor. I felt of the compressor and it was very hot as was the tubing from the compressor to the condenser. So hot it burned by hand. I checked the evaporator and it had a good frost pattern, but the compressor is running weak. No water leaks observed during service, job completed."
Near The Hills, TX 78738
Brandon
Job Details: 12/31/2018
REFRIGERATOR MAYTAG MFI2568AES "Arrived on site for customer complaint of ice having a bad taste. Found ice maker to be working properly, instructed customer to clean unit out throughly and informed her on how the ice fan motor will pick up odors from food and circulate over the ice which can cause bad tasting ice."
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Adjusted rails and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Adjusted rails and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Adjusted rails and tested, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78745
Brandon
Job Details: 12/31/2018
WASHER WHIRLPOOL LLR9245DQO "Arrived on site to replace agitator, I replaced agitator, unit tested good."
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH32519FS0 Customer canceled appointment
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH32519FS0 Customer canceled appointment
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH32519FS0 Customer canceled appointment
Near Cedar Park, TX 78613
Paul
Job Details: 12/31/2018
OVEN WHIRLPOOL RBS305PDB14 Arrived onsite for the oven getting too hot. I tested the oven at 350 and the unit reached 430 degrees. I found a 20 degree positive offset in the control. I put a -20 degree offset in the control and tested the temp. The oven cycled between 332-399 degrees leaving it with a 365.5 average temp. I put a -30 degree offset in the oven and tested the temp. The oven cycled between 322-391 degrees leaving it with a 356.5 degree average temp. I explained my findings to the customer and they said they could live with the 6 degree difference
Near Austin, TX 78729
Tyler B.
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for pump replacement, replaced pump and tests good, customer also pointed out that the gasket for the disp came off and won't stay closed, R&R disp and tests good. No leaks on site"
Near Leander, TX 78641
Jerry C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "WSF26C2EXY02 Arrived to inspect noise. The customer described an issue where the unit would intermittently hammer during water dispensing. I was unable to recreate the issue through multiple tests and it may have been from the filter not being fully engaged into the filter head. The customer declined to have the filter head replaced. Operational test good, no leaks observed during service."
Near Austin, TX 78748
Leonardo
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site to test unit for unit not starting due to open close door error. Test unit and found bad 3 way switch, replaced switch. Test unit after replacing switch and unit test good job complete heated water for a minute and half and water got hot."
Near Austin, TX 78753
Joseph C.
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for “no pump operation” complaint. Inspected unit and found pump seized. Freed pump and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78703
Leonardo
Job Details: 12/31/2018
DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site to test unit for upper rack falling. Test unit and found wheels not sitting in track correctly. Secured wheels to track test unit and unit test good job complete
Near Austin, TX 78749
Kevin
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL DU915PWPB0 Arrived on site and set dishwasher into diagnostic cycle and found all functions are operating properly. Quoted customer service fee/customer instruct only.
Near Bastrop, TX 78602
Thomas L.
Job Details: 12/31/2018
OVEN WHIRLPOOL SF111PXSQ1 Arrived on site or no heat in the oven. Found the unit has a failed thermostat shaft. This will be a one year parts warranty at no additional charge to American home shield; ordrng 1 WPW10641988 (thrmst-ovn)
Near Austin, TX 78703
Scott
Job Details: 12/31/2018
OVEN KITCHENAID KODE307ESS02 Arrived on site replaced both controls and UI console . Preheated both ovens all checked good . Job complete .
Near Austin, TX 78737
Kevin
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS571CIDW01 "Arrived on site and found diffuser motor is noisy, replaced diffuser and it is now operating properly, no water leaks from connections at time of service, job complete"
Near Belton, TX 76513
Arthur B.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite to install new RC Evaporator fan to french door dual evaporator refrigerator. Removed evaporator cover and removed defective fan harness. Installed new replacement. Reassembled and tested. Found good frost pattern forming on evaporator. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Tyler B.
Job Details: 12/31/2018
WASHER MAYTAG MVWB850WR0 "Arrived on site for unit leaking and lid falling. Found water valves leaking at casting, replaced valves and tests good. Upon washing unit is making a loud howling, due to bad bearing spin basket and drive shaft are bent causing heavy wobble. Unit will need inner and outer tub with driveshaft and also would need hinges replaced as well. No leaks on sote ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (PART AUTH) and 1 W10193887 (tub-outer) and 1 W10296143 (basket)"
Near Wimberley, TX 78676
Kevin
Job Details: 12/31/2018
WASHER MAYTAG MVWB835DW3 "Arrived on site and found noise during agitation, removed agitator and found debris in tub and drain pump, after clearing washer is now operating properly, no water leaks from connections at time of service, job complete"
Near Austin, TX 78757
Paul
Job Details: 12/31/2018
RANGE WHIRLPOOL WFG745H0FS0 Arrived onsite for the range that continues to spark after the burner is lit. The customer stated the LF burner was the issue. I found the ignition switch not snapped fully into place on the valve causing the issue. I snapped the switch into place correctly to prevent it from turning and tested the unit. The unit is working as designed. Call complete.
Near Liberty Hill, TX 78642
James
Job Details: 12/31/2018
WASHER WHIRLPOOL CAE2743BQ0 Arrived on site and tested operation. I found the unit has a lid lock error. Upon inspection of lock and strike I found the strike to be broken and has a zip tie around it. Customer paid in full upon diagnosis ; ordrng 1 WPW10240513 (door strike)
Near Austin, TX 78727
Tyler B.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on sote for unit leaking. Found ice maker water line not complete pressed in to valve, firmly connected line and filled ice maker and no leaks on site"
Near The Hills, TX 78738
Chase
Job Details: 12/31/2018
COOKTOP JENN-AIR JED4536GS00 "Called customer on second #, and spoke to mr. Berry at 4:42 and advised that with traffice eta was 35 mins. The first phone number was incorrect and the gentleman who answered said he was not mr. Berry. Arrived at the guard gate entrance at 5:14 and called customer at 512-801-1622 two more times and LMNA, guard called multiple times as well with no answer. We pulled to waiting area for 5 minutes until other cars had to get through and we had to move. Attached pic of ticket given by Hills security for customer to call to allow us entry and moved on. Customer called CS phone at 6:00 and 6:03 and was unable to answer do to heavy traffic. Office will need to reschedule customer (by CS)"
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/31/2018
DRYER LG DLEX4270W "DLEX4270W Arrived to inspect noise. I found a piece of debris lodged into the felt bearing and after removal, the issue was corrected. No appreciable lint within chassis.
Near Round Rock, TX 78665
Lou
Job Details: 12/31/2018
RANGE WHIRLPOOL WFG975H0HZ0 "arrived on site to install previously diagnosed and ordered part. Upon further inspection of the unit, I found that the unit is showing error code F2E0-keypad disconnected. I cleared the code and unplugged the unit. I removed the back cover to expose the main control ad then disconnected the UI ribbon to the main control. I inspected the ribbon and did not find anything wrong with it. I plugged the ribbon back into the main control and plugged the unit back in. The customer advised that the error code would appear when she would attempt to preheat the unit and the display would never get above 100 degrees before it shut off. I tested the unit by pressing Bake at 350 degrees and allowed the unit to preheat. The unit preheated to 350 degrees without failure. I cancelled the heating. I put the back panel back on and put the unit back in its place. I then tested the unit again by pressing Bake at 350 degrees and the unit preheated again without failure. I advi
Near Taylor, TX 76574
Jerry C.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 KRMF706ESS01 Arrived to inspect leaking from ice maker area. I removed the ice maker and it had cubes formed within the ice mold that were completely to the top front edge of the ice mold and likely overflowing. I tested the replacement and verified the water level at 1/4 inch below the edge during the fill test. The customer will contact us if there are further issues. No leaks observed during service.
Near Austin, TX 78734
Kevin
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Service pointer W11092686C Prescreened UI is incorrect requested that customer monitor refrigerator operation with only HV control board. If UI is needed it will have to be ordered again. Took pictures of original UI for ordering. No water leaks detected at time of service."
Near Austin, TX 78729
Cliff
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site to diagnose a refrigerator with a crisper that is not operating properly. Found crisper rail misshaped causing unit to jump track when fully closed. Reshape the rail and replaced shelf due to damage caused by misshaped rail. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Kempner, TX 76539
Arthur B.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL GD25DQXFB01 "Arrived onsite for customer complaint of intermittent cooling on SxS refrigerator. When arrived, found cooling fan shut on and off. Removed and replaced thermostat. Reassembled and tested. Unit now comes on and stays on. Good air flow and frost pattern forming. All water connections were dry at time of service."
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
WASHER HOTPOINT HSWP1000MWW Arrived on site. Customer has a Samsung washer. Model and serial number do not match. Instructed customer they would need to get back with their extended warranty and have correct company come out to work on Samsung. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
WASHER HOTPOINT HSWP1000MWW Arrived on site. Customer has a Samsung washer. Model and serial number do not match. Instructed customer they would need to get back with their extended warranty and have correct company come out to work on Samsung. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
WASHER HOTPOINT HSWP1000MWW Arrived on site. Customer has a Samsung washer. Model and serial number do not match. Instructed customer they would need to get back with their extended warranty and have correct company come out to work on Samsung. Job complete
Near Georgetown, TX 78626
Jerry C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF989SDAH02 "WRF989SDAH02 Arrived to inspect no lights. I found none of the LED’s driven by the main led driver board would work. A component on the driver board itself failed and the board will require replacement. ; ordrng 1 WPW10306786 (invrtr-box)"
Near Burnet, TX 78611
Jerry C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "WRT111SFDW04 Arrived to inspect frost and moisture within unit. I found a large amount of water had formed at the bottom of the rc and there were signs of it coming from the air inlet at the top rear of the rc. The left and lower corner of the rc door gasket was not making contact with the cabinet and allowing excessive air flow to occur. I sealed gapping within the chassis, aligned the doors and applied heat to the gasket. The issue was corrected and I advised the customer of my findings and repair. Operational test good, no water connections to unit."
Near Pflugerville, TX 78660
Wesley
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site and found no symptoms of failure except freezer door gasket freezing. Full ice production and no condensation. Replaced gasket and heat treated all seals. Unit is now operating as designed.
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KFCS22EVMS5 "KFCS22EVMS5 Arrived to inspect no ice. I found the ice maker would cycle, but it would not fill and the water spilled out the back. Ice had formed within the fill chute and I removed it. The filter was badly plugged and causing slow water flow, allowing the water to freeze. I advised the customer to replace the filter or use a bypass. No leaks observed during service.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
OVEN JENN-AIR JLRP548WP01 "Arrived on site. Check for no operation issues. Found large oven giving f1e1 error code. Verify connections all checked OK. Will need display, clock and appliance manager to repair unit. Office to reschedule; ordrng 1 W10464534 (cntrl-elec)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
OVEN JENN-AIR JLRP548WP01 "Arrived on site. Check for no operation issues. Found large oven giving f1e1 error code. Verify connections all checked OK. Will need display, clock and appliance manager to repair unit. Office to reschedule; ordrng 1 W10464534 (cntrl-elec)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
OVEN JENN-AIR JLRP548WP01 "Arrived on site. Check for no operation issues. Found large oven giving f1e1 error code. Verify connections all checked OK. Will need display, clock and appliance manager to repair unit. Office to reschedule; ordrng 1 W10464534 (cntrl-elec)"
Near Austin, TX 78748
Kevin
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and sound bottom crisper drawer is missing, replaced drawer and refrigerator is now complete. No water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 12/31/2018
OVEN HOTPOINT RGB746HED3WH Arrived on site and repaired oven using bake Ignitor assembly
Near Austin, TX 78756
Steve C.
Job Details: 12/31/2018
WASHER MAYTAG MVWB835DC3 Arrived on site for the unit is not washing clothes properly. Tested the unit and remove the control panel. Found the pressure hose was not inserted properly. Secure the pressure hose and assemble the unit. Calibrated the unit and unit is working properly. Advise the customer to use the extra rinse and deep water to add more water to the unit. All water connections were dry at the time of service.
Near Seguin, TX 78155
Robert
Job Details: 12/31/2018
DRYER MAYTAG MEDB835DW4 Arrived on job for complaints of noise. Removed front and drum to inspect rollers. Found the rear left roller not turning. Replaced roller and reassembled dryer. Operation normal and noise level normal.
Near Austin, TX 78724
Joseph C.
Job Details: 12/31/2018
WASHER MAYTAG MVWC565FW1 Arrived on site for “not starting or operating” complaint. Inspected unit and found motor not turning at all. Ordering new motor and capacitor. Return for repairs on Friday 12/28.; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (CAPACITOR)
Near Austin, TX 78758
Tyler B.
Job Details: 12/31/2018
DRYER WHIRLPOOL WED7590FW1 "Arrived on site for blower and kit replacement, R&R wheel and kit and tested good, no more thumping"
Near Georgetown, TX 78628
Steve C.
Job Details: 12/31/2018
WASHER ROPER RTW4516FW2 Arrived on site for the unit is not working properly. Upon arrival found the sensing light flashing and when pressing start nothing happens. Removed the control panel and found the connection to the lid switch on the control not inserted all the way. Secured the connection and assembled the unit. Unit works properly and all water connections were dry at the time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 12/31/2018
DRYER WHIRLPOOL WED5500XW0 Arrived onsite for customer complaint of dryer not starting. Found door switch tab broke. Removed access panel and found thermal fuse open. Removed fuse and door switch. Installed new replacements. Reassembled and tested unit. Unit now heats and tumbles as intended. Advised customer to have house venting cleaned out for proper air flow. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78738
Leonardo
Job Details: 12/31/2018
RANGE KITCHENAID KDRU783VSS03 Arrived on site to test units tod. All tods test good. Will need to order new panel WPW10115885 and new control W10533030 and new appliance manager W10852103. Office to reschedule. ; ordrng 1 W10533030 (CONTROL ) and 2 W10852103 (APPLIANCE MANAGER)s and 1 WPW10115885 (PANEL )
Near Del Valle, TX 78617
Joseph C.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4800BQ1 Arrived on site for “noisy operation/not finishing cycle” complaint. Inspected unit and found suspensions worn. Removed and replaced suspensions. Calibrated unit. Unit is performing as designed. No leaks detected' at time of service.
Near Martindale, TX 78655
Robert
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to replace evap cover. After replacement test operation. No leaks detected at time of service
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site. Replaced freezer door and adjusted rails. All functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site. Replaced freezer door and adjusted rails. All functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site. Replaced freezer door and adjusted rails. All functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete
Near Spring Branch, TX 78070
Kevin
Job Details: 12/31/2018
OVEN WHIRLPOOL WOS72EC0HS00 "Map in quickpics, arrived on site and found oven has power but there is only hourglass showing on display. It will not enter diagnostic cycle, Spoke with techline And they recommended replacing the panel and control to ensure repair on the next visit.; ordrng 1 W10871563 (panl-cntrl) and 1 W11040194 (cntrl-elec)"
Near Leander, TX 78641
Lou
Job Details: 12/31/2018
WASHER MAYTAG MHWE201YW00 "arrived on site to inspect washer not draining. Up. Further inspection, I found that the unit had stopped mid-cycle and still had water in the tub. I unplugged the unit and tilt d it back and removed the bottom panel to expose the drain pump. Using my wet vac, I removed the drain filter and vacuumed the water. I found that the drain pump filter was full of debris. I removed the debris and the remaining water and inspected the drain pump further. I found a large coin stuck in the drain hose just outside of the drain pump. I removed the coin and put the drain filter back in and tested the unit. The unit began to drain the water out of the unit. I placed the unit on rinse, spin, drain mode and the unit operated as designed. I placed the unit in diagnostics and it showed error code F9E1 and FL. I clear3d the codes and continued with testing. The unit operated as designed. No water leaks observed during service, job completed."
Near Hornsby Glen, TX 78725
Joseph C.
Job Details: 12/31/2018
RANGE AMANA AGR5330BAS3 "Arrived on site for “light not working” complaint. Inspected unit and found wire to be loose, on socket. Reattached wire to socket. Unit checks good. No leaks detected, at time of service."
Near Cedar Park, TX 78613
Jerry C.
Job Details: 12/31/2018
WASHER MAYTAG MVWC415EW2 MVWC415EW2 Arrived to inspect noise. I found the gear case assembly in early failure and the input shaft had dropped +0.25” and was making contact with the cover and wearing away the cam/splutch assy. I removed and replaced the gear case and cam kit and calibrated. I tested the unit through service test mode and it operated as designed. No leaks observed during service.
Near Austin, TX 78703
Scott
Job Details: 12/31/2018
DRYER WHIRLPOOL WED7500GW0 "Arrived on site , replaced motor and wheel used pads to quite vibration after motor replacement . Unit free from lint build up . Job complete ."
Near Temple, TX 76504
Steve C.
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for the upper rack has fallen and the door will not close. Tested the unit and found the rail for the upper rack on the right side came off. Secure the rail and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78664
Lou
Job Details: 12/31/2018
DRYER WHIRLPOOL WGD7500GW0 "- arrived on site to install previously diagnosed and ordered parts. Due to the dryer door not closing properly, the front panel, inner door panel, both hinges, both springs, and a strike were ordered. I removed and replaced all parts ordered and tested the unit. The door closed and sealed good. I turned the unit on and the door remained closed. I advised the customer to not slam the door or rest anything on the door as it would cause damage again. Also advised that when closing the door, to push in the top middle of the door where the strike is located. No lint observed during service, job completed."
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/31/2018
DISHWASHER GE GSD4020Z07BB "GSD4020Z07BB Arrived to inspect water leak. I found the source of the water damage to adjacent cabinets to be the gate valve assembly within the sump assembly.. I advised the customer to not attempt use until the repair is completed. No leaks of the water supply observed during service. ; ordrng 1 WD26X10013 (motor/pump assy)"
Near Waco, TX 76712
Arthur B.
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher not starting. Ran diagnostics and found error code F7E1 (Heater Short). Cleared error code and ran test cycle. Poured water on heater. Water was sizzling off. Advised customer to run hot water at sink before starting cycle to allow dishes to clean properly. No other issues found. All water connections were dry at time of service.
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for “loose door handle” complaint. Tightened set handle screws and leveled unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78702
Luis
Job Details: 12/31/2018
REFRIGERATOR GE PYE22KELEDS "Arrived on site for not dispensing water. Removed connections to filter water flowing correctly,reconnected in,eta disconnected outlet line. Had customer engage water dispenser,water dispensing from outlet line of filter housing. Reconnected line diagnosed frozen line in door, customer will defrost unit to defrost line."
Near Wimberley, TX 78676
Kevin
Job Details: 12/31/2018
REFRIGERATOR GE HA10TG31SW "Arrived on site and added recall kit to refrigerator, recommended that customer allow 10 to 12 hours for refrigerator to cool properly, job complete"
Near Buda, TX 78610
Kevin
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW8900BC0 "Arrived on site and inspected washing machine and found previous attempt to replace bearing has failed and possibly caused damage to bearing and shaft Location in tub. Replaced outer tub and ran a diagnostic cycle to confirm the correct operation. No water leaks from connections at time of service, job complete reported situation to CS and MS."
Near Leander, TX 78641
Lou
Job Details: 12/31/2018
DRYER MAYTAG MEDX655DW1 "arrived on site to inspect dryer making loud noises. Upon further inspection, I found that the customer was drying some clothes. I did not hear the noise at first, so I stopped the dryer tarted it and immediately, I could hear the squeaking noise. The customer advised that it would get much louder. I lifted the top panel to expose the drum and turned the unit on and could hear the noise coming from the back right roller area. I removed the drum and found that both back rollers/axles were dirty. I removed and replaced the rollers and tested them and they rolled without any issues. I replaced the belt also as it was beginning to fray in places. I put the unit back together and tested it and it operated as designed and was quiet. No lint observed during service, job completed."
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
COOKTOP WHIRLPOOL GCI3061XB01 "Arrived on site. Replaced module and display. Configurated unit and cycled all burners, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
COOKTOP WHIRLPOOL GCI3061XB01 "Arrived on site. Replaced module and display. Configurated unit and cycled all burners, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
COOKTOP WHIRLPOOL GCI3061XB01 "Arrived on site. Replaced module and display. Configurated unit and cycled all burners, all functions tested OK. No leaks present. Job complete"
Near Burnet, TX 78611
Thomas L.
Job Details: 12/31/2018
REFRIGERATOR MAYTAG MFI2568AES Arrived on site For no ice condition and freezing in fresh food section. Replaced gasket at ice box container to illuminate freezing air into the fresh food section. Replaced ice maker and water valve to stop the icing build up in the icebox compartment. All water connections were dry.
Near Austin, TX 78739
Robert
Job Details: 12/31/2018
OVEN KITCHENAID KEMC377KSS03 Arrived on job for complaints of not cooking. Found thermal fuse open and light in microwave out. ; ordrng 1 WP9759243 (thrmst-fix) and 1 WPW10440740 (lmp-basles)
Near Cedar Park, TX 78613
James
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived on site and installed new freezer door. Verified all water connections are dry and not leaking. Unit working properly. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Check for no display issues. Found 120 V going to control but not lighting up. Replaced control and cycle, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Check for no display issues. Found 120 V going to control but not lighting up. Replaced control and cycle, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Check for no display issues. Found 120 V going to control but not lighting up. Replaced control and cycle, all functions tested OK. Job complete"
Near Leander, TX 78641
James
Job Details: 12/31/2018
VENTHOOD WHIRLPOOL UXT4236ADS2 "Arrived on site and inspected damage. I found the filter missing, fan blade missing, light socket harness melted, light cover missing and filter latch melted. Cover for light shows not available. Customer has decided to get a new unit. Collected diagnosis"
Near Austin, TX 78759
Scott
Job Details: 12/31/2018
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for soap staying at bottom of tub . Ran diagnostics got 6-4 error code . Found triac fuse open on float switch . Switch and float good . Ordering control . Wash motor and heater working in diagnostics mod . During reg wash cycle unit will wash and then drain , heater doesn’t come on . Nonwater leaks detected at time of service . Please call to set return date.; ordrng 1 W11305303 (CONTROL)"
Near Austin, TX 78748
Leonardo
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit an dunit test good. No leaks present at this time.
Near Austin, TX 78739
Kevin
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site and found doors are not correct, leveled doors and took one picture and they are now correct. No water leaks from connections at time of service, job complete"
Near Austin, TX 78759
Scott
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site ,replaced all boards per Paul with power off . Deli is not lighting up . Will need pantry harness . Will need parts research , can’t find harness in break down . Ran diagnostics , all checked good .No water leaks detected at time of service . Please call to set return .; ordrng 1 CNOTES and 1 PARTSRESEARCH"