Service History 758

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 03/15/2023

Arrived on site to replace tub and control and console and valve. Replaced all parts test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES04

Near Kyle, Texas 78640

Andrew

Job Details: 03/15/2023

Arrived on site and replaced previously diagnosed RC door. Unit working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Leander, Texas 78641

Lou

Job Details: 03/15/2023

"Arrived on site to inspect refrigerator door gasket issues. Upon further inspection, I found the right RC door gasket torn and not sealing properly at the mullion. I removed and replaced the gasket and shaped it using my heat gun. Tested operations and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS00

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 03/15/2023

Arrived on site to test unit for oven over temp. Calibrated oven and average temp at 358? job complete.

We serviced a

WHIRLPOOL RANGE

Model KFDC558JSS01

Near Leander, Texas 78641

Lou

Job Details: 03/15/2023

"Arrived on site to inspect range oven door not closing. Upon further inspection, I found the small oven door not closed fully and resting on the latch. I tested the door operation several times and times it would close and more often it wouldnt. I removed the door and found the right hinge slightly bent inward. When I went to replace the hinges, I found the door had two right hinges installed. I removed and replaced the left hinge and swapped the right hinge with the hinge that was installed on the left side (which was a right side hinge) and re-installed the door and tested operations. Unit is operating as as designed. I advised the customer of my findings and repairs. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Seguin, Texas 78155

Andrey

Job Details: 03/15/2023

"Arrived on site to test unit for damaged console, tested unit found it dented in on the top, replaced console customer approved, job completed"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Seguin, Texas 78155

Andrey

Job Details: 03/15/2023

"Arrived on site to test unit for noise, tested unit with customer present, ran diagnostics cycle all components are activating properly, but a knocking noise coming from drain hose vibrating against wall, adjusted hoses and zip tied them together, customer stated that wash plate does not move, activated it and demonstrated to customer that it is working properly, customer previously had a washer with agitator and was not aware on proper functioning of this style washer, unit is running as designed job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Seguin, Texas 78155

Andrey

Job Details: 03/15/2023

"Arrived on site to replace previously diagnosed front and top panel, replaced parts, customer approved, job complete"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Seguin, Texas 78155

Andrey

Job Details: 03/15/2023

"Arrived on site to test unit for strike issues, tested unit found broken strike, replaced strike and tested unit is now functioning as designed, no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Seguin, Texas 78155

Andrey

Job Details: 03/15/2023

"Arrived on site to test unit for squeaking noise, customer stated that its happening intermittent and its like a screech and you hear it on the other side of house, tested unit found cam rattling and gear case shaft has excessive movement, replaced gear case, belt and cam, ran test and noticed a tapping noise coming from motor, replaced motor and tested, unit is now running as designed, customer will monitor and if noise is still present she will call, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Waco, Texas 76706

Tyler

Job Details: 03/15/2023

Arrived on site for washer needing previously diagnosed pump. Upon arrival reconfirmed issue and installed required part. Reassembled and test washer. Found no leaks and unit working as designed. Call complete

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Waco, Texas 76705

Tyler

Job Details: 03/15/2023

Arrived on site for dishwasher needing previously diagnosed ACU. Upon arrival found power off and installed ACU. Reassembled and tested unit. Found no leaks or error failures during tests. Call complete

We serviced a

WHIRLPOOL DRYER

Model wcd3090jw0

Near Waco, Texas 76712

Tyler

Job Details: 03/15/2023

"Arrived on site for dryer needing previously diagnosed drain pump. Upon arrival reconfirmed issue and installed required part, reassembled and tested u it. Found no leaks and dryer working as designed. Call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS04

Near Austin, Texas 78757

Vincent

Job Details: 03/15/2023

Arrived on site to install parts previously ordered. Installed bucket and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Round Rock, Texas 78681

Paul

Job Details: 03/15/2023

Arrived onsite for a refrigerator that is set at 40 degrees and freezing product. On arrival the customer stated he set the RC temp at 42 and nothing else has froze and product is good and cold. I questioned the customer and found out that the reservoir has never frozen and they have been able to get water and ice with no issues. I tested the temp at 42 degrees and found it cycling between 40 and 44. The return vents are clear and the dampener is working. I found product pushed all the way back against the rear wall causing air flow issues. I went over loading with the customer and showed him where the dampener is located and the return air vents explaining not to block these. At this time all is working as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS2

Near Cedar Park, Texas 78613

Maurice R

Job Details: 03/15/2023

"Arrived on site for oven not heating. On inspection found the thermal fuse, temperature sensor and elements were good. Tested the voltage to the control board was good but when I called for bake no voltage to the elements. Changed out the control board and retested the unit. The oven is operating as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FFDM03

Near Cedar Park, Texas 78613

Maurice R

Job Details: 03/15/2023

Arrived onsite for refrigerator not lighting. On inspection found the the light bulb was missing. Informed customer that WP does not cover light bulbs. No water leaks detected during service.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Austin, Texas 78717

Maurice R

Job Details: 03/15/2023

"Arrived onsite for washer leaking. Found evidence on the floor where water had been. I gain access to the bottom of the unit I could see water spots on the back panel. I took the wash tub ring off and there was water spots on the left side of the back panel. Asked the customer what they were washing when the water leak happen. Sheets, comforter bulky items. They said that the washer would shake like crazy when they were washing bulky items. Told them to limit how much weight they put in the unit. I installed new suspenders in the unit. Told them to,let us know if the water keeps cooling out under normal loads."

We serviced a

WHIRLPOOL COOKTOP

Model KCGC506JSS00

Near Austin, Texas 78738

Kevin

Job Details: 03/15/2023

"Arrived on site and found left front burner is slow to ignite. Removed burner calf and adjusted it until it light within five seconds and matches the right front burner. No further repair is needed at this time, job probably"

We serviced a

WHIRLPOOL RANGE

Model KFDC558JSS01

Near Austin, Texas 78738

Kevin

Job Details: 03/15/2023

Arrived on site and inspected oven and found right side oven convection motor is noisy. Removed cover and found fan blade Is wobbly when it spins. Sent a short video to KB/service management. Replaced it and preheated oven to 375. Took another short video of fan running quietly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Bastrop, Texas 78602

Cliff

Job Details: 03/15/2023

Arrived on site to replace previously ordered parts for refrigerator. Replaced rc door and name badge. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near The Hills, Texas 78738

Luis

Job Details: 03/15/2023

"Arrived on site. Diagnosed a defective compressor,replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

WHIRLPOOL WASHER

Model Mvw6230hw2

Near Leander, Texas 78641

Maurice R

Job Details: 03/15/2023

Arrived onsite for washer not spinning. On inspection I found oil from the capacitors all over the pulley cover and the actuator. Tested the cap and it was bad. Installed a cap and actuator and tested the unit. Calibrated the washer and ran it In diagnostic mode. The unit is operating as designed and no water leaks detected during service.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Austin, Texas 78744

Matthew

Job Details: 03/15/2023

Arrived onsite for range tripping breaker during baking cycle. Ran bake function and breaker tripped. Ran broil and did not trip. Ran diagnostics and isolated bake element. Element did energize and heat but upon canceling cycle it tripped. Replaced control and bake element. Ran test and still tripped. Called tech line for assistance. Spoke to BruceSR#7735894520. Made sure wiring was not grounded out. Ran amp test and never went above 15 amps. According to tech line unit is functioning as designed. Customer must contact builder or breaker manufacturer(D square) to resolve the issue. Customer will contact builder and monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Georgetown, Texas 78633

Gerry C

Job Details: 03/15/2023

"KRFC704FPS00 Arrived to instal previously diagnosed and ordered parts. I recovered the refrigerant and then removed and replaced the compressor, drier and service port. I vacuumed the system and then charged with refrigerant, after allowing the system to set and proving no leaks. I removed the failed gasket and installed the replacement. The unit started cooling as designed, no water connections to unit."

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Bastrop, Texas 78602

Cliff

Job Details: 03/15/2023

Arrived on site to diagnose a washer that is not cycling properly. Found drain line too far into standpipe causing water to siphon out of machine. Set line to proper position and all is working properly at this time. No leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Smithville, Texas 78957

Cliff

Job Details: 03/15/2023

Arrived on site to replace previously ordered parts for washer. Replaced rotor and shifter and tested unit. Found all is functioning properly at this time and no other parts were needed. No leaks were found at time of service.

We serviced a

WHIRLPOOL FREEZER

Model KRFF507HPS04

Near Austin, Texas 78738

Luis

Job Details: 03/15/2023

"Arrived on site. Found gap in middle of freezer door gasket remolded gasket checked seal good.adjusted doors,ran diagnostics on icemaker harvest passed ran fill test passed. Advised customer to let unit run if no ice in 48hrs to call back into office"

We serviced a

LG WASHER

Model WM3997HWA/01

Near Smithville, Texas 78957

Cliff

Job Details: 03/15/2023

Arrived on site to diagnose a washer that is leaking. Found pump wasn't fully seated during previous repair. Reseated pump properly and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Briarcliff, Texas 78669

Luis

Job Details: 03/15/2023

"Arrived on site. Replaced door switch,harness,cover and ice box fan powered unit on fans powered on tested switch unit working as designed."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Smithville, Texas 78957

Cliff

Job Details: 03/15/2023

Arrived on site to replace previously ordered parts for washer. Upon inspecting unit found broken wire at drain pump. Repaired wiring and tested unit. Found all is functioning properly at this time and no leaks were found at time of service. No parts were needed today.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Austin, Texas 78739

Luis

Job Details: 03/15/2023

"Arrived on site. Diagnosed a defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

MAYTAG WASHER

Model MVWP576KW0

Near Bastrop, Texas 78602

Cliff

Job Details: 03/15/2023

Arrived on site to diagnose a washer that is not cycling properly. Found hot water turned off causing long fill errors. Advised customer on findings and that both hot and cold are required to be on for proper operation. No leaks were found at time of service and job is complete.

We serviced a

WHIRLPOOL OVEN

Model WFC150M0JB3

Near Manor, Texas 78653

Cliff

Job Details: 03/15/2023

Arrived on site to diagnose a range with nothing working. Found unit only recieving partial voltage from home. Electrical issue will need to be resolved for unit to work.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Austin, Texas 78702

Matthew

Job Details: 03/15/2023

"Arrived onsite to replace failed agitator, dispenser and suspension rods. Replaced parts and tested. Unit is now functioning properly. Job complete"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Fort Hood, Texas 76544

Jonathan M

Job Details: 03/15/2023

Arrived on site for a dryer that is flashing an F2 E2 (HMI disconnected) error code. Inspected unit and work area. The customer advised that whenever he turns on his unit this error code pops up and will not allow him to start any cycles. Did verify proper voltage and polarity to the dryer. Checked all connections and found all connections for good. Found proper voltage going from the control to the user interface. Replaced the user interface assembly and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Copperas Cove, Texas 76522

Jonathan M

Job Details: 03/15/2023

Arrived on site for a dryer. That is not heating. Inspected unit and work area. Check voltage to unit and found proper voltage. Checked all heating components and found the element open. Replaced the element and tested the unit. Began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Killeen, Texas 76542

Jonathan M

Job Details: 03/15/2023

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the lower harness and control and tested unit. Unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near New Braunfels, Texas 78130

Andrey

Job Details: 03/15/2023

"Arrived on site to test unit for noise, activated all fans in diagnostics, compressor low and high rpms, was not able to replicate noise, pulled unit back and factory shipping tape flapping around showed customer what kind of noise this tape can make customer is sure that this is the noise that he heard, removed tape, noticed that FC has excessive gaps between liner and outer casing, sealed with silicone and advised customer to monitor, if noise returns to take recording and video and call us back, unit is running as designed, job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Niederwald, Texas 78640

Leonardo

Job Details: 03/15/2023

Arrived on site to test unit for light button not working. Test unit and found and control board. Replaced board test unit and unit test good job complete.

We serviced a

WHIRLPOOL DRYER

Model WED8620HC1

Near Pflugerville, Texas 78660

Wesley

Job Details: 03/15/2023

Arrived onsite and found unit requiring multiple cycles to run back to back to dry clothes. Found duct inefficient and sufficient evidence of clogging in the duct and at the duct outlet on the roof. Advised customer accordingly. Unit is otherwise operating as designed.

We serviced a

JENN-AIR RANGE

Model JDRP436HM01

Near Leander, Texas 78645

Gerry C

Job Details: 03/15/2023

"JDRP436HM01 Arrived to inspect burner ignition issue. I found the burners were very slow to ignite and after adjustment, all ignited within the first five arcs or less. Operational test good, no gas leaks detected during service."

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204ESB00

Near Austin, Texas 78738

Luis

Job Details: 03/15/2023

"Arrived on site for freezing in upper drawer compartment. Checked temp reading,temperature 10? in fresh food compartment,checked ui found some buttons unresponsive,checked white harness connections at both connections good,checked control diagnosed unit will need ui and control

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near New Braunfels, Texas 78132

Andrey

Job Details: 03/15/2023

"Arrived on site to test unit for no ice production, tested unit found ice maker not responding to any diagnostics, ice box fan is running good and average ice box temp is at 4 degrees, replaced ice maker ice maker ran full diagnostics cycle and IM is filling with water, job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HW0

Near Austin, Texas 78751

Matthew

Job Details: 03/15/2023

Arrived onsite for range not functioning. Upon arrival inspected unit. Found cooktop burners not sparking and display off. Checked voltage from source and was 0vac. Traced supply back to surge protector and found tripped. Reset supply and unit powered on. Tested unit at 350 degrees and unit bake function is working as well as all cooktop burners. Job complete

We serviced a

LG WASHER

Model WM3570HVA

Near Austin, Texas 78704

Matthew

Job Details: 03/15/2023

Arrived onsite for washer not draining. Upon arrival inspected unit. Ran diagnostics and found stored error code LE- locked rotor. Ran test and found unit not responding correctly. Tumble was staggered and intermittent. Spoke to SW and found unit may have motor warranty via LG direct. Customer will need Motor and possibly control components. Customer will contact manufacturer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSS48QMX01

Near Georgetown, Texas 78628

David Z

Job Details: 03/15/2023

"Arrived on site to diagnose refrigerator not making any ice. Power cycled the unit and jumped the icemaker. Tested and found unit is cycling, but not moving any water due to a failed valve. Moved unit out and replaced valve. Tested unit and verified all working as designed with no water leaks. Repair completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Temple, Texas 76504

Tyler

Job Details: 03/15/2023

"Arrived on site for refrigerator, not dispensing, ice or water. Upon arrival confirm complaint and upon further inspection, found low water pressure, leaving the water housing into the valve. Upon further testing found that the filter housing was failing and replaced it and then found that the filter had been damaged due to the housing failing. Replaced housing. Found no leaks and ice maker and dispenser working as designed. Call complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Austin, Texas 78750

Paul

Job Details: 03/15/2023

Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the RC fan/harness. I found the DC voltage out of the control and the resistance for the defrost thermistor both showing 72 degrees which was correct and working as designed. I shimmed the drip pan with shims the customer had. All is working as designed. I did explain to the customer that if there is an issue after this repair we would need to replace the dispenser UI. Call complete.

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Georgetown, Texas 78633

David Z

Job Details: 03/15/2023

"Arrived on site to diagnose washer that was not properly agitating. Tested unit and could hear scraping from bottom end. Found washplate was also loose on top end. Removed washplate and found the collar inside the washplate was completely stripped as well as the gearcase shaft completely rounded off.

We serviced a

WHIRLPOOL WASHER

Model WFW95HEXW2

Near Georgetown, Texas 78628

David Z

Job Details: 03/15/2023

"Arrived on site to diagnose washer that was not draining. Customer advised me unit does drain, but now it's not starting at all. I tested the unit and found it does start and began tumbling. I checked for errors and found F5E2 for MCU error, F0E1, F1E2 door lock error. Advised customer the recommended repair is to replace the MCU and door latch, because both of those can prevent the unit from starting.

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM0

Near Austin, Texas 78749

Kevin

Job Details: 03/15/2023

"Arrived on site and Replaced wash motor diagnosed on previous visit, after replacement started a normal cycle and dishwasher is running properly.

We serviced a

KITCHENAID RANGE

Model KSEG700ESS2

Near Georgetown, Texas 78628

David Z

Job Details: 03/15/2023

"Arrived on site to install new cooktop that was cracked on range. Installed new cooktop and verified all working properly. Repair completed."

We serviced a

KENMORE REFRIGERATOR

Model 795.7259571

Near Jarrell, Texas 76537

David Z

Job Details: 03/15/2023

"Arrived on site to diagnose refrigerator not cooling in either compartment. Unit unplugged on arrival. Tested and found compressor is weak, only pulling .7 amps. It's producing no cold at all, lines are all almost room temp and no frost pattern is developing. Compressor is on, but has failed. Repair completed."

We serviced a

WHIRLPOOL DRYER

Model MED7230HW2

Near Belton, Texas 76513

Jonathan M

Job Details: 03/15/2023

"Arrived on site for a dryer that will occasionally not start and it shutting off halfway through the cycle. Inspected unit and work area. The customer advised that when the unit is cold, the unit will start and will run about halfway through the cycle, but will completely shut itself off, he advised that the drum is extremely hot during this. He advised that if he lets the unit sit for a couple of hours, the unit will start again, but otherwise will just make a clicking sound, and nothing happens, except the timer advancing. Ran into diagnostics and did not find any store near codes. Ran into an auto test in the unit ran as designed. Went ahead and replaced the motor due to a potential to overheat causing this issue. I did explain to the customer that if they have a venting issue, the same thing can happen. Advisor customer to have their vents cleaned. Should any further issues persist. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW

Near Austin, Texas 78717

Maurice R

Job Details: 03/15/2023

Arrived onsite for dryer not heating. On inspection found the cutoff fuse was open. Tested thermal fuse and the heating element 10 ohms. Informed the customer that the dryer had a air flow problem and it is with the vent being clogged. Told customer that the vent being clogged probably was why the cutoff fuse burnt. Customer is going to get the vent cleaned.

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Austin, Texas 78739

Wesley

Job Details: 03/15/2023

Arrived onsite for washer hanging up and sensing and long fill error codes. Found unit hot water lever broken. Hot water closed. Opened with pliers. Unit is now filling both hot and cold properly. Symptoms abated. Unit is now operating properly. Calibrated and tested. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Cedar Park, Texas 78613

Paul

Job Details: 03/15/2023

Arrived onsite for a washer that squeaks when it starts to agitate and when it starts a spin cycle. I couldnt duplicate the issue in diagnostics without a load. I inspected the lower unit and found no oil from the gearcase. I found the belt very loose causing the issue. I could see where it had been slipping on the cam. . I replaced the belt and tested. Unit is working as designed. Call complete.

We serviced a

GE DRYER

Model EED4500D1WW

Near Leander, Texas 78641

Lou

Job Details: 03/15/2023

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the drum,rear bearing, front bearing kit with belt and the tension pulley. Cleaned the lint from inside the unit and reassembled and tested. Unit is operating as designed.No lint observed at the end of service, job completed."

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW0

Near Cedar Park, Texas 78613

Paul

Job Details: 03/15/2023

Arrived onsite for a washer to replace the previous diagnosed parts. I confirmed the previous techs diagnosis. I changed the fill valve housing and tested the machine. The unit now operates as designed and the thermistor no longer errors. There were no water leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Kyle, Texas 78640

Andrew

Job Details: 03/15/2023

Arrived on site to test unit for not responding. Found voltage from L1 to neutral started at 140vac and worked its way down to 94vac within 3seconds. When voltage drops below 110vac indicator light on control stops blinking. Found L2 to neutral voltage started at 175 and worked its way down to 144vac. Continuity through harness is good. Found no signs of any grounding out. Spoke with Techline and advised customer correct power supply issue. Job complete. SR#7735953060

We serviced a

SAMSUNG DRYER

Model DV50K8600EWA3

Near Austin, Texas 78738

Kevin

Job Details: 03/15/2023

"Arrived on site and inspected dryer found idler pulley has failed. After replacing the dryer is running properly.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814QS6B

Near Leander, Texas 78641

Lou

Job Details: 03/15/2023

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested the temps in the freezer section and got 1 degree and the fresh foods section was at 32 degrees on the middle shelf. I found food items packed in the freezer section restricting airflow (photo). I tested the thermostat and turned the unit off then turned it back on and it operated as designed. I tested the door switch and its getting proper voltage (125V). Removed the items from the freezer and removed the evaporator cover and found the evaporator has a good frost pattern (photo). I pulled the unit out and tested the compressor and its showing .88amps which is within amp reading range. I advised the customer of food placement in the freezer section and showed them where the airflow goes into the fresh foods section. I made recommendations for food item placement in the freezer section and fresh foods section. No water connections to the unit, job completed."

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Leander, Texas 78641

Lou

Job Details: 03/15/2023

"Arrived on site to inspect dryer noises. Upon further inspection, the customer had attempted to repair the unit themselves and had the screws in baggies and the front, rear and top panels loose. I disassembled the remaining parts to find the rear rollers and tension pulley not rolling as they should. The back left rod was seized on the axle. I removed and replaced the rollers, tension pulley and the belt was good. I cleaned the axles and vacuumed the lint from inside the unit (before/after photos) and reassembled. Tested the unit and it is operating as designed. Provided photos for the customer of the before and after cleaning. No lint observed at the end of service, job completed."

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Liberty Hill, Texas 78642

Lou

Job Details: 03/15/2023

"Arrived on site to insect washer not working. Upon further inspection, I plugged the unit in and placed it in diagnostics showing error codes F6E2 and F2E1 cleared the codes and attempted to test the unit and the control panel failed to respond. I found the diagnostics LED flashing on the main control. I placed the unit back in diagnostics and tested the control panel and found three keys not functioning. I removed and replaced the control panel and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Austin, Texas 78737

Leonardo

Job Details: 03/15/2023

Arrived on site to test unit for unit stopping and turning off. Test unit and found with in 14 minutes the unit stopped checked voltage and found unit is loosing voltage from the wall. Advised customer to check voltage job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC36QTS03

Near Georgetown, Texas 78628

Lou

Job Details: 03/15/2023

"Arrived on site to inspect refrigerator ice maker issues. Upon further inspection, the customer advised that the ice maker stopped making ice and the ice and water dispensers dont work. I found the emitter/receiver boards were turned off. I turned the boards on and using my jumper wire, I tested the ice maker and found it has been leaking water into the motor area and rusted. Following the tech sheet for the emitter/receiver boards, I found with them blinking twice and pausing for 1 second and testing the ice maker, the boards have failed. I inspected the dispenser motor and found where water had leaked into the dispenser housing and the motor has rusted. When I tested the dispensers I found the UI light would not come on either

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFS2853AF0

Near Round Rock, Texas 78681

Paul

Job Details: 03/15/2023

Arrived onsite for a refrigerator to replace the water and air filters. I replaced both. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED8620HW0

Near Austin, Texas 78731

Vincent

Job Details: 03/15/2023

"Arrived on site for dryer, inspected unit and work area. Customer complaint was unit making noises. Tested and found possible belt noise. Disassembled unit and found that the belt tensioner was not spinning.Used my shop vac to clean all lint build up and replaced the wheels, tensioner and belt. Reassembled and tested, unit is operating as designed. Job completed

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, Texas 78752

Vincent

Job Details: 03/15/2023

"Arrived on site for dryer, inspected unit in work area. Tested airflow and found a clogged up. Gain access to the vent tube and found a clogged up with lint and water. I removed all the lint that was on the blower housing wheel. I advise the customer to get a vent cleaning company out to professionally inspect the vent. I left you need disconnected from the vent and the power to avoid any further damage to the unit. Unit is operating as designed at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAHM

Near Austin, Texas 78758

Vincent

Job Details: 03/15/2023

"Arrived on site to install previously diagnosed Parts. Installed on Parts and Tested. Unit is operating as designed. No leaks observed during service, job completed.

We serviced a

KITCHENAID COOKTOP

Model KGCS105GSS3

Near The Hills, Texas 78738

Kevin

Job Details: 03/15/2023

Arrived on site and found customer has left gas on to show that it is leaking. There is gas aroma present in the kitchen island cabinet when the doors are open. Applied bubble solution to all connections and did not find any evidence of gas leak. Problem is likely in cooktop internals. Found all screws on cooktop are corroded and cooktop cannot be disassembled to investigate further. Also all interior gas components are to be ordered due to age. Cooktop will need to be replaced. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KUDT03STSS0

Near The Hills, Texas 78738

Kevin

Job Details: 03/15/2023

"Arrived on site and inspected dishwasher and found no power showing on display. Removed door panel and found bimetal has failed, after replacing it dishwasher will start a normal cycle and is running properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near The Hills, Texas 78738

Kevin

Job Details: 03/15/2023

"Arrived on site and inspected refrigerator and found test 56 is showing error E2. Ran test 57 and icemaker motor has failed. Ran test 45 an icemaker filled properly.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Pflugerville, Texas 78660

Cliff

Job Details: 03/15/2023

Arrived on site to replace previously ordered parts for microwave. Replaced cavity t-stat and tested unit. Found all is functioning properly at this time.

We serviced a

WHIRLPOOL OVEN

Model RBD305PRS00

Near Killeen, Texas 76542

Jonathan M

Job Details: 03/15/2023

"Arrived on site for a wall oven. That is flashing an F2 E6 (cancel key line drive open) error code. Inspected unit and work area. The customer advised that he was told it is a touchpad issue and that they had them in stock. He also advised that the unit will flash that error code multiple times a day, but does not empty their function ability of the oven. Checked through the parts breakdown of this unit and found that the control panel and the control had been for this unit. Spoke to JC and was advised that the issue would be most likely with the control and would have to be rebuilt.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Austin, Texas 78739

Luis

Job Details: 03/15/2023

"Arrived on site. Removed defective evaporator cover,installed new cover,reassembled fresh food compartment ran diagnostics all test passed changed defrost setting to basic

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Cedar Park, Texas 78613

Vincent

Job Details: 03/14/2023

"Arrived on site to install parts previously diagnosed. Installed new door tub seal and CX had found that there was a part left behind from last visit, the upper rack track needs to be replaced on the left because its broken. Im ordering parts and reschedule to return . no leaks where observed during service. ; ordrng 1 W11579562 (Track) and 1 W11596053 (Track)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near New Braunfels, Texas 78130

Leonardo

Job Details: 03/14/2023

Arrived on site to test unit for no power crest unit and found outlet getting 120v. Test fuse and found opened fuse at filter board. Replaced fuse test unit and found bad control board. Ordering new board and display board. Rescheduled ; ordrng 1 W11545876 (Control board) and 1 W11192682 (Display board)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Austin, Texas 78759

Kimo

Job Details: 03/14/2023

"Arrived onsite for a dryer that is not starting it just buzzes. Upon inspection I found that the motor was seized up, caused by the blower wheel, running into the housing because the motor shaft is bent. I am ordering the blower wheel the housing and the motor scheduled; ordrng 1 279827 (MOTOR-DRVE) and 1 WP694089 (WHEEL) and 1 WP8577230 (HOUSING)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Georgetown, Texas 78633

Gerry C

Job Details: 03/14/2023

"WRX986SIHZ03 Arrived to inspect noise. The customer presented a recording and the unit was making a fast vibration noise, similar to a fan making contact with ice, or a lower unit area vibration. The ice was also wet in appearance and clumps within a few days and has to be dumped out. The RC and FC fans operated as expected within service test mode, but the ice maker fan pulsed for the first 30 seconds of testing, finally reaching full speed and flow. The mullion would not operate smoothly and there was moisture collecting at the lower part, indicating excessive air leaking and airflow. I was able to correct the vibration issue via tube anchoring and sound deadening pads. The mullion and ice box fan will require additional parts and the ice chute guide requires replacement as well. No leaks observed during service. Tech GCO.; ordrng 1 W10846539 (Ice Box Fan) and 1 W11025614 (Mullion) and 1 WPW10435760 (Guide, Ice) and 1 GCO (GCO)"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Round Rock, Texas 78665

David Z

Job Details: 03/14/2023

Arrived on site to diagnose washer that is leaking water in the drum. Examined unit and found the steam valve is dripping nonstop even when unit is not in use. Ordering new steam valve to resolve drip.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hillsboro, Texas 76645

Jonathan M

Job Details: 03/14/2023

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the wire harness and tested the unit. Found that the unit would still not drain. Checked resistance through the drain pump from the control and found it open. Checked resistance at the drain pump and found 19.6 ohms of resistance. Checked continuity through the wire harness and found continuity on the blue wire but not on the black and white wire leading back to the control. The unit will need a new wire harness for repair. Re-ordering the wire harness in the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11652038 (Wire harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Hillsboro, Texas 76645

Jonathan M

Job Details: 03/14/2023

Arrived on site for a refrigerator that is not making ice and is not cooling properly in the freezer section. Inspected unit and work area. Found the freezer sitting at 18?F and the evaporator fan making a noise. Checked the evaporator and found a big old ice ball on the right hand side at the Tube leading into the evaporator. This would indicate a restriction or a leak. Ordering all sealed system components in the office will need to contact the customer about a return date due to limited parts availability and need to schedule for three hours on the return trip.; ordrng 1 W11574734 (Compressor) and 1 W11109499 (Drier) and 1 W11598434 (Evaporator) and 1 W11506620 (Coupler evap) and 1 W11506635 (Access valve) and 1 NITROGEN (NITROGEN) and 1 R600kit (R600 kit)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Austin, Texas 78731

Luis

Job Details: 03/14/2023

"Arrived on site for no cool. At time of visit customer had unit powered off. Powered unit on ran diagnostics,compressor powered on no cool during cool test ordering evaporators and compressor advised customer to let unit run for 48 hrs if starts cooling correctly to call into office to rediagnose ; ordrng 1 W11291123 (Ff evaporator) and 1 W11592010 (Compressor) and 1 W11575001 (3 way valve) and 1 W11099748 (Frz evaporator.) and 1 W11506635 (Access valve) and 1 w10843121 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Austin, Texas 78731

Luis

Job Details: 03/14/2023

Arrived on site for no ice. Ran diagnostics E5error code on icemaker failed thermistor ordering icemaker talked to manager appliance express will cover part due to issues from previous visits ; ordrng 1 W11579560 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Waco, Texas 76708

Jonathan M

Job Details: 03/14/2023

Arrived on site for a refrigerator that has a loose gasket and is frosting up in the freezer section. Inspected unit and worked area. Did confirm the customers complaint and replace the freezer door gasket. Found that the edging on the door that the gasket fits onto was too big for the gasket sent out and partially tore the gasket. Ordering a new freezer door and the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 LW10913113 (Stainless door)

We serviced a

JENN-AIR COOKTOP

Model JEF3115GS00

Near McDade, Texas 78650

Cliff

Job Details: 03/14/2023

Arrived on site to diagnose a griddle that is not heating. Found L2 not closing in infinite switch and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11095650 (Switch)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Kempner, Texas 76539

Maurice R

Job Details: 03/14/2023

Arrived onsite to install previously diagnosed parts. On inspection found that the parts were not going to fix the issue. On further inspection found that the tub was warped in cause the rack to hit the water inlet vent. Ordering tub W10909756. Office to schedule customer when part arrives. ; ordrng 1 W10909756 (Tub)

We serviced a

WHIRLPOOL WINE COOLER

Model WUW55X24HS01

Near Canyon Lake, Texas 78132

Andrew

Job Details: 03/14/2023

"Arrived on site to replace previously diagnosed condenser motor. Noticed countertop is sitting directly on unit. Advised customer of gap from cabinets to counter top, countertop is not shimmed and if forced out I do not want to be responsible for damaged countertop and back splash tile. Advised contractor would need to either correct counter top height and/or remove appliance from space. Customer would contact us. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near New Braunfels, Texas 78132

Andrew

Job Details: 03/14/2023

Arrived on site to test unit for no ice production. Found ice maker broken. Needing ice maker. Office to reschedule. ; ordrng 1 W10873791 (Ice maker)

We serviced a

JENN-AIR MICROWAVE

Model JMC2427IL03

Near Austin, Texas 78705

Wesley

Job Details: 03/14/2023

Arrived onsite for failed console f2 errors. Advised customer that the console would need to be replaced. Ordering console to repair. All else checks good. Office to reschedule due to part availability ; ordrng 1 W11451765 (Console)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Leander, Texas 78641

Lou

Job Details: 03/14/2023

"Arrived on site to inspect dishwasher with rust on the rack. Upon further inspection, I found, on the upper rack, the protective cover had rubbed off and the rack is rusting. There were several on the top rack. Once I had the top rack removed and replaced, I found rust spots on the lower rack.ordrng 1 W10161215 (Lower rack)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Georgetown, Texas 78628

Lou

Job Details: 03/14/2023

"Arrived on site to inspect dishwasher not operating properly. Upon further inspection, the customer advised that they turn the unit on and after approximately one minute, itll shut off. I placed the unit in diagnostics showing error code F7E2-motor failure. I cleared the code and continued with testing and when the motor was to come on, the unit shut down and drained the water out. Also, in the beginning when the drain pump comes on, it struggled to operate as if something was stuck inside. I advised the customer of my findings. I am ordering the sump/motor assembly and CNOTE-2 HR JOB and office to schedule return service. No water leaks observed during service.; ordrng 1 W11460946 (Sump/motor assembly) and 1 CNOTE (2 HR JOB) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Pflugerville, Texas 78660

Kimo

Job Details: 03/14/2023

"Arrived on to install previously diagnosed parts. Upon arrival I installed the new ice maker and found that the ice maker is now operating as designed, but I ordered the wrong side door gasket needed W10830055 office to reschedule. ; ordrng 1 W10830055 (Rh GASKET-FIP)"

We serviced a

WHIRLPOOL OVEN

Model KFGG500ESS3

Near Round Rock, Texas 78681

Vincent

Job Details: 03/14/2023

"Arrived on site for range, inspected unit and work area. Customers complaint was bake would not ignite properly. Replaced igniter and still would not ignite. Im ordering a bake burner and another igniter. ordrng 1 W10764654 (Bake burner) and 1 WPW10324262 (Bake igniter)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Round Rock, Texas 78681

Vincent

Job Details: 03/14/2023

Arrived on site to install harness customer was sent. Disassembled unit and install parts.Tested unit and found while on test mode unit started to make loud scraping noises. Found the cam had broken. Im ordering a new part. No leaks where present at the rime of service. Customer would like to be on sooner service if possible. ; ordrng 1 W10721967 (Cam)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Georgetown, Texas 78633

David Z

Job Details: 03/14/2023

"Arrived on site to follow up on icemaker not producing. Installed new Icemaker in unit. As soon as I installed the icemaker cycled. Verified proper fill and function. Thermistor cover broke off, thermistor had a loose connection as well. Used solder seals to redo thermistor connections. Unit working as designed at this time.ordrng 1 WP67003924 (Thermistor cover)"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Manor, Texas 78653

Cliff

Job Details: 03/14/2023

"Arrived on site to diagnose a dryer with wrong name on door. Found maytag badge on whirlpool dryer door, and replaced door panel and badge. All is now marked properly and job is complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Manor, Texas 78653

Cliff

Job Details: 03/14/2023

Arrived on site to replace previously ordered parts for microwave. Replaced control and tested unit. Found all is functioning properly at this time.