Service History 758

Near Spicewood, TX 78669
Andy
Job Details: 09/02/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for washer leaking water. Tested and inspected unit and found failed water valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78738
Andy
Job Details: 09/02/2019
REFRIGERATOR KITCHENAID KFIV29PCMS00 Arrived on site for refrigerator freezer not cooling. Arrived on site for and customer stated unit is now operating properly but has issues with pantry control. Tested and inspected unit and found failed evaporator motor with harness and pantry control. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10564559 (PANTRY CONTROL )
Near Austin, TX 78749
Robert
Job Details: 09/02/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of noise coming from washer while agitating. During testing found that the gear case was causing the noise. Replaced gearcase with new one and washer tested fine and no leaks detected. Complete
Near Kingsbury, TX 78638
Kevin
Job Details: 09/02/2019
REFRIGERATOR LG LFXS29766S arrived on site and found no power showing, no lights, no display, no operation. Two previous companies have attempted repair. Spoke with CS, without power showing refrigerator is impossible to diagnose. Attempted to return power to refrigerator by replacing capacitor and main control board. Control board and capacitor failed immediately, there is no way to accurately diagnose refrigerator without power, refrigerator cannot be repaired in the field, job complete"
Near The Hills, TX 78738
Robert
Job Details: 09/02/2019
DISHWASHER WHIRLPOOL KDTM354DSS0 Arrived on job for complaints of dishwasher leaking. During testing found that the pump seal was leaking.
Near Austin, TX 78705
Jonathan
Job Details: 09/02/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer not heating. Inspected unit and found fuse and cut off broken. Removed failed parts and installed new ones. Performed diagnostics and everything tested correctly. Informed customer of build up in venting system and recommend to have house venting cleaned.
Near Cedar Park, TX 78613
James
Job Details: 09/02/2019
MICROWAVE WHIRLPOOL WMH31017AS4 Arrived on site and tested operation. I found that cooktop lint is constantly on. Tested control and socket and found a constant 120 volts from control to light. Installed new control and tested operation. Unit tests good. Job complete.
Near New Braunfels, TX 78132
Kevin
Job Details: 09/02/2019
DISHWASHER KITCHENAID KDTE334GPS0 arrived on site and found saved error codes 6/4, 5/1, found float switch and check valve are stuck and after correcting dishwasher is now draining properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78757
Paul
Job Details: 09/02/2019
DISHWASHER KITCHENAID KDTM354ESS2 "Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the control, element, and the pump and motor. I powered the unit up but could not completely test the unit because the new owner had the water turned off to the residence. I explained this to the workers at the home that work for the new owner
Near Austin, TX 78724
Joseph C.
Job Details: 09/02/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site for “taking too long to dry clothes” complaint. Inspected unit and found that it failed dryer vent test. Instructed customer to contact builder, to inspect venting for blockages of faulty design. Failing that, recommended Bob, with Dryer Vent Wizards to perform inspection."
Near Austin, TX 78701
Paul
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite for the refrigerator with a no ice condition. I found the water line kinked not allowing water to enter the ice maker. I tested the unit after correcting the line and the icemaker is working as designed. Call complete.
Near Austin, TX 78732
Andy
Job Details: 09/02/2019
OVEN WHIRLPOOL KEBS107SSS04 Arrived on site for oven heating issues tested and inspected unit and found failed sensor. Removed failed part and replaced with new. Tested unit and found little improvement. New controls are needed.
Near Pflugerville, TX 78660
Paul
Job Details: 09/02/2019
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for the dryer that the cord burned up on because it wasn’t secured properly. I found L1 burned up at the terminal block. I replaced the terminal block and the cord. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78705
Paul
Job Details: 09/02/2019
DRYER WHIRLPOOL WET4027HW0 Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the motor and the blower wheel because it cracked when removing it. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78703
Scott
Job Details: 09/02/2019
DRYER WHIRLPOOL WED9550WW1 Arrived on site for loud noisy dryer. Found pulley arm was loose . Tightened bolt down . Noise went away .no parts needed . No lint build up at time of service .job complete .
Near West Lake Hills, TX 78746
Tyler B.
Job Details: 09/02/2019
REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site for unit making way too much ice causing ice to fall under drawer and hold freezer door open. Called tech line and found to be a longer shut off are and was supplied part number. Also asked about doors and told me to check for broken or bent stops, found bushings and stops cracked and bent causing closing issues, will need all parts on order to complete repair. No leaks on site sr#7725751779 Kathy ; ordrng 2 2314023 (bushing)s and 1 CNOTE (OFFICE RS) and 1 CNOTE (2HR) and 1 EDR3RXD1 (water filter) and 2 W10752868 (bracket)s and 1 W10889530 (arm-shut) and 2 W11189635 (screw)s and 2 W11218690 (hinge-door)s and 2 W11227370 (screw)s and 2 WP2307857 (extension)s and 2 WPW10121046 (etension)s"
Near Austin, TX 78748
Luis
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for drawer issues. Found deli shower not sitting correctly to shelf found drawer missing rail ordering a new rail ; ordrng 1 W11226546 (RAIL)
Near Austin, TX 78727
Jonathan
Job Details: 09/02/2019
DISHWASHER MAYTAG WDTA50SAHZ0 "Arrived on site for dishwasher bottom spray arm falling off. Inspected unit and work area. Found unit unleveled and rubbing right side corner and sump manifold broken, due to normal wear and tear. Leveled unit and installed sump assembly. Tested operation. All tested good, no water leaks present."
Near Austin, TX 78733
Tyler B.
Job Details: 09/02/2019
WASHER WHIRLPOOL GHW9150PW0 "Arrived on site for unit not spinning, found basket and outer tubs completely cracked. Basket broke off spindle. Unit will need all basket and outer components to complete possible shocks and drain pump; ordrng 1 CNOT (PART AUTHO ) and 1 W10772612 (tub-outer) and 1 W10772617 (tub-outer) and 1 WP8181673 (gasket) and 1 WPW10250573 (basket)"
Near New Braunfels, TX 78130
Joel G.
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site to install rusted door. Replaced and verified operations. No leaks detected. See pics of rust on doors.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL WRF736SDAB13 Remove and replace failed control that would not power up heater. All water connections are dry.
Near Taylor, TX 76574
Arthur B.
Job Details: 09/02/2019
WASHER MAYTAG MVWX655DW0
Near Austin, TX 78733
Tyler B.
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for unit with temperature fluctuations. Found the left door will not fully shut no matter how hard you push. Opened door and found the entire mold of the interior door defected with cracks and major warpage and bowling, took pics, u it will need left door to complete repair. ; ordrng 1 CNOTE (PART AUTHO) and 1 LW10503829 (dor-fip ss)"
Near Leander, TX 78641
James
Job Details: 09/02/2019
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site and tested operation. I found that the fan retainer had come loose and fan blade was stuck against shroud. Corrected issue and tested operation. Unit now functioning properly. Job complete
Near Round Rock, TX 78664
Arthur B.
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY08 Arrived on site for customer complaint of loud vibration noise coming from French door refrigerator. Confirm noise and removed unit cover. Found copper refrigerant lines vibrating against bottom base floor. Adjusted copper lines reassembled. Unit now works as intended. No other issues found. All water connections were dry at time of service.
Near Hutto, TX 78634
Arthur B.
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ Arrived onsite for customer complaint of French door refrigerator RC icemaker not making ice. Ran test 056 and found error E2. Found icemaker motor not moving. Removed and replaced icebox fan and icemaker. Reassembled and tested. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78733
Tyler B.
Job Details: 09/02/2019
RANGE KITCHENAID KGRS505XSS02 "Arrived on site for igniter replacement, was missing one igniter failed to see during pickup . Will need to return with igniter to complete replaced bottom igniter so cust can use. Offfice to rs ; ordrng 1 CNOTE (OFFICE RS) and 1 WP7432P143-60 (igniter- b)"
Near Austin, TX 78738
Andy
Job Details: 09/02/2019
OVEN WHIRLPOOL WOS51EC0AS01 Arrived on site for oven with no display. Tested and inspected unit and found failed display. Contacted office and and got approved to replace part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Lockhart, TX 78644
Kevin
Job Details: 09/02/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site and replaced reflector and bulb and microwave is now complete and counter light is operating properly. Job complete
Near Austin, TX 78751
Tyler B.
Job Details: 09/02/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for unit not spinning clothes out, found the tub to be shaking excessively during spin, found shaft on gearcase slightly bent causing shaking. Replaced gearcase and tested good. No leak son site"
Near Austin, TX 78748
Robert
Job Details: 09/02/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job to install parts ordered by previous technician. Installed new control board and sump motor. Dishwasher tested good and no leaks detected complete.
Near Austin, TX 78749
Luis
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site for cooling issue. Removed evaporator cover found excessive amount of corrosion on harness,found oil on evaporator,installed a new evaporator due to leak at evaporator,attempted to install new harness found broken pin due to corrosion
Near San Marcos, TX 78666
Scott
Job Details: 09/02/2019
DRYER WHIRLPOOL WED5620HW0
Near Dripping Springs, TX 78620
Luis
Job Details: 09/02/2019
FREEZER MAYTAG MQF1656TEW02 "Arrived on site for cooling issue. Per customer he has to defrost unit every couple of months. Diagnosed timer not advancing,manually advanced timer,heater powered on diagnosed faulty defrost timer. Installed a new defrost timer.
Near Austin, TX 78750
Paul
Job Details: 09/02/2019
WASHER WHIRLPOOL WFW70HEBW0 Arrived onsite for the washer that fills with water and and E1F3 error appears and it stops. I checked stored error codes and the only one the control had stored was an F8E1. I ran the auto diagnostics cycle and found the unit filling very slow causing the issue. The fill valve needs to be replaced to complete service.
Near Austin, TX 78723
Joseph C.
Job Details: 09/02/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for “vent leaking onto floor, when opening door” complaint. Inspected unit and found water not draining from vent area. Adjusted vent flap. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78626
Joel G.
Job Details: 09/02/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose oven getting too hot. Found it off by 15 degs after calibration. Replaced main control board and informed customer of temp cycles. No leaks detected.
Near Round Rock, TX 78681
Al
Job Details: 09/02/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived to inspect refrigerator noises.Noticed the compressor was running all the time.Removed and replaced the start device.Used my steamer to defrost the evaporator.Reassembled the unit and the unit began operating as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Austin, TX 78723
Joseph C.
Job Details: 09/02/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for “F3E1 error code” complaint. Per my previous diagnosis, removed and replaced control, console, pressure switch harness and console harness. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78628
Al
Job Details: 09/02/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived to inspect dishwasher not filling.Confirmed the complaint and noticed the customer changed the valve himself and the plug to the valve wasn’t seated properly.I corrected the issue and job was complete. All water lines were dry at the time of service.Job complete
Near Austin, TX 78759
Jonathan
Job Details: 09/02/2019
WASHER GE GTW460ASJ0WW "Arrived on site to install previous diagnosed part. Removed failed thermistor and installed new. Tested operation, all tested good. No water leaks present."
Near Austin, TX 78702
Tyler B.
Job Details: 09/02/2019
DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site for unit not washing dishes, ran unit and found pump and motor failed. Replaced pump and motor and tested good, no leaks on site"
Near Dripping Springs, TX 78620
Robert
Job Details: 09/02/2019
DISHWASHER KITCHENAID KDTE404DSS0 Arrived on job for complaints of dishwasher being noisy. During testing found that the drain pump was causing the noise. Replaced drain pump and unit tested good and no leaks detected. Complete.
Near Austin, TX 78750
Lou
Job Details: 08/30/2019
MICROWAVE KITCHENAID KEHC309JSS2
Near Burnet, TX 78611
Chase
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Near Lampasas, TX 76550
Al
Job Details: 08/30/2019
COOKTOP WHIRLPOOL CVEX4270W
Near Cedar Park, TX 78613
Lou
Job Details: 08/30/2019
DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect dryer panel damaged. Upon further inspection, I found the bottom left corner of the front panel damaged. I removed and replaced the front panel and due to the unit being a floor model in the store, I was unable to test the unit. No lint observed during service, job completed. No on available to sign for the receipt."
Near Pflugerville, TX 78660
Cliff
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 Arrived on site to diagnose a refrigerator that is building ice in the freezer compartment. Found liner needing to be sealed with food grade silicone and air diffuser not operating properly. Diffuser will need to be replaced as well as sealing the liner complete repairs.; ordrng 1 W11236851 (DAMPER) and 1 WP482338 (adhesive)
Near Austin, TX 78745
Joseph C.
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for “torn gaskets and leaking filter head” complaint. Inspected unit and found right fresh foods door and right pantry door with torn gaskets. Leaking filter head, as well. Removed and replaced gaskets and filter head. Found freezer light inoperative. Ordering new freezer light and switch. No leaks detected, at time of service.; ordrng 1 W11205083 (module) and 1 W11396033 (SWITCH)"
Near Austin, TX 78753
Cliff
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Near Manor, TX 78653
Cliff
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW8500SR01 Arrived on site to diagnose a washing machine that is not draining. Tested unit and found drain pump seized. Pump will need to be replaced and complete repairs. ordrng 1 WPW10730972 (pump-water)
Near Belton, TX 76513
Al
Job Details: 08/30/2019
OVEN WHIRLPOOL WOD77EC0HS01
Near Austin, TX 78758
Paul
Job Details: 08/30/2019
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for the dryer making noise to replace the previous diagnosed parts. Upon further checking I found more parts damaged from this unit being dropped than were previously ordered. I found the base bent and the control panel tabs broken making it loose. Ordering c-notes, W11378949 CNTRL-ELEC, W11223753 NAMEPLATE, W11215531 BASE.; ordrng 1 C-NOTES (2 MAN JOB) and 1 W11215531 (BASE) and 1 W11223753 (NAMEPLATE) and 1 W11378949 (CNTRL-ELEC)"
Near Round Rock, TX 78681
Joel G.
Job Details: 08/30/2019
WASHER MAYTAG MVWX655DW0 Arrived on site to install parts I previously ordered. Replaced and verified operations. No leaks detected.
Near Austin, TX 78750
Lou
Job Details: 08/30/2019
DRYER WHIRLPOOL MEDB200VQ0 "arrived on site to inspect dryer not working. Upon further inspection, I opened the door and found the unit light on. I closed the door and turned the power on and pressed start ad nothing happened. I attempted to place the unit in diagnostics and when the triple 888 came on and the unit was to begin, the unit would shut off. I removed the components and tested ohms to to fuse, cutoffs, element and all were good. I tested voltage to the unit and it was good. Tested voltage to the switch and it was good. Tested voltage to the belt switch and got nothing. Tested at the control and got nothing; replaced the control and retested and nothing happened. Put the old control back on and advised the customer that I am ordering the belt switch and motor No lint observed during service.; ordrng 1 WP8564012 (switch-plg) and 1 WPW10448896 (motor-drve)"
Near Austin, TX 78734
Andy
Job Details: 08/30/2019
RANGE WHIRLPOOL KDRU783VSS03 Arrived on site to install previously diagnosed parts. Removed failed Control and UI and tested with no improvement. Was about to install key pad when I found that when you push door closed the issue went away. Found that door is not making good contact with door latch switch. ordrng 1 W10782122 (HINGE ) and 1 W10782123 (HINGE ) and 1 W11029221 (LATCH )
Near New Braunfels, TX 78130
Kevin
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to replace drawer support cover, did not find any fault with old part, replaced it anyway per customer expectation. No water leaks detected at time of service, took several pictures"
Near Pflugerville, TX 78660
Cliff
Job Details: 08/30/2019
OVEN WHIRLPOOL WOS51EC0HS01 Part shipped was incorrect. Received control board cover for refrigerator instead of Wi-Fi antenna. Office will need to re-order part and her part inspected prior to setting return visit.; ordrng 1 CNOTE (INSPECT PART PRIOR TO SCHEDULING) and 1 W11044576 (antenna)
Near Georgetown, TX 78628
Joel G.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Near Austin, TX 78727
Tyler B.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for unit not cooling. Found unit on with all lights fans an compressor running. No frost pattern and compressor hot. Unit will need compressor and evap to complete repair ; ordrng 1 CNOTE (2 HR WINDOW ) and 1 TJ90SF8404 and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near Austin, TX 78727
Tyler B.
Job Details: 08/30/2019
DRYER WHIRLPOOL WET4027HW0 Arrived on site for noisy unit. Unit is in tights space and prior tech attempted to correctly order a 2 man. Will need to return with 2 tech ; ordrng 1 CNOTE (2MAN )
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/30/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site to replace control and pressure hose due to unit overfilling, after replacing parts, unit tested good."
Near Austin, TX 78747
Scott
Job Details: 08/30/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for no heat in dryer . Voltage is correct , found hi limit thermostat had failed. Replaced thermostat . Unit is now heating . No lint build up at time of service . Job complete ."
Near Georgetown, TX 78628
Joel G.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Near Cedar Park, TX 78613
James
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and tested operation. I found freezer at 28 degrees and fresh food at 41. I found large mass of ice building on top of freezer evaporator and no frost below. Inspected compressor and found to be very hot to the touch. Unit will need new compressor to repair. Repair will require 2 hours. ; ordrng 1 CNOTE (2HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer-UV)
Near New Braunfels, TX 78132
Brandon
Job Details: 08/30/2019
RANGE KITCHENAID KDRS483VSS03 "Arrived on site for customer complaint of left oven not heating properly, I tested oven, unit tested good, I gave Mrs Todd an oven thermometer and showed her how to calibrate oven if needed in the future."
Near Manchaca, TX 78652
Scott
Job Details: 08/30/2019
DRYER WHIRLPOOL WED7000DW1 "Arrived on site found handle broken off . Replaced handle .. No lint build up at time of service ."
Near Leander, TX 78641
Jonathan
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for refrigerator making noise. Inspected unit and work area. Found unit having cabinet vibration and unleveled. Performed diagnostics mode and ran each component and found noise would not continue in diagnostics mode. Added whirlpool shim (TS#4387828A)to right back corner. Removed evaporator cover and added sound pad to cover. Tested all operations, all tested good. No water leaks present."
Near Austin, TX 78747
Leonardo
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to replace filter board and power cord and mounting nut. Replaced all 3 parts test unit and unit test good job complete
Near Austin, TX 78734
Andy
Job Details: 08/30/2019
REFRIGERATOR FRIGIDAIRE ffhf2322msd Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78664
Jonathan
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 "(JM) Arrived on site to install previous diagnosed part. Removed failed door and installed new. Ran diagnostics on microwave and tested good. Checked air filter and suggested for customer to clean the filter. Customer was informed of oil danger due to oil being present in air filter and inside unit. Cleaned out what I could and customer said he would clean the filter. Tested microwave operations, all tested good."
Near Austin, TX 78723
Scott
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site ,replaced stator and rotor . Tested unit in diagnostics all checked normal . No water leaks detected at time of service . Job complete . C-notes"
Near Austin, TX 78723
Scott
Job Details: 08/30/2019
DRYER WHIRLPOOL WED6620HC0 "Replaced control , ran diagnostic all checked normal. No error codes . No lint build up at time of service . Job complete."
Near Austin, TX 78723
Dona
Job Details: 08/30/2019
DRYER WHIRLPOOL WED6620HC0
Near Waco, TX 76712
Arthur B.
Job Details: 08/30/2019
REFRIGERATOR HOTPOINT HSS25ATHBCBB Arrived onsite to install new compressor to SxS refrigerator from my prior diagnosis. Removed compressor and installed new replacement along with dye drier and stub using braising methods. Vacuumed unit now to -25 and charged with 4.75oz of R134a refrigerant. Reassembled and tested. Good air flow and frost pattern forming. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
James
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW7040DW0 Arrived on site and tested operation. I found gearcase making a loud grinding noise when in use and basket not sitting level. I also found clutch is not shifting properly. Installed new gearcase and clutch. I found tub off level due to suspension not sitting correctly in cups on outer tub. Corrected suspension and tested operation. U it tests good. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW9351YW00 "Arrived on site for customer complaint of unit not spinning clothes dry, found rear bearing were going out causing basket to get out of balance during spin.
Near Austin, TX 78731
Luis
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site off fully defrost sensor. Removed defrost sensor installed new harness,secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws.
Near Austin, TX 78756
Tyler B.
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW94HEXW0 "Arrived on site for unit not draining water. Ran diagnostics and found control communication error, but found it to be from loose connection on user interface, found drain pump seized. Replaced drain pump and tested unit. Unit now operating as designed, no leaks on site"
Near Belton, TX 76513
Arthur B.
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for customer complaint of SXS dual evaporator refrigerator leaking brown substance on RC floor. Removed evaporator cover and found drain channel blocked with foam. Removed foam and water flow well into pan. Brown substance is rust from pan. Customer will paint tray. All water connections were dry at time of service
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/30/2019
WASHER MAYTAG MHW3505FW0 Arrived on site for unit that is not draining properly. Inspected unit to find that the front drain holes of the front of the tub were restricted. Open drain holes and tested unit. All operations are normal. All water connections were dry.
Near Canyon Lake, TX 78132
Brandon
Job Details: 08/30/2019
RANGE KITCHENAID KGCU467VSS02 "Arrived on site for customer complaint top panel being scratched, the new part I brought was also scratched, ordering panel. ; ordrng 1 W10910414 (panel-cntl)"
Near Austin, TX 78753
Joseph C.
Job Details: 08/30/2019
DISHWASHER KITCHENAID KUDE20FBBL0 "Arrived on site for “no power to unit” complaint. Inspected unit and found wall switch to be turned off. Turned switch back on. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near New Braunfels, TX 78132
Kevin
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site and inspected refrigerator and found frost buildup on fresh food evaporator. Homeowner has already partially defrosted evaporator and was able to replace thermistor and evaporator motor harness. Evaporator cover panel is good, tabs have not been broken. Customer will leave cooling off on refrigerator for 24 to 36 hours to remove remaining ice. Call Mona has read and signed defrost waiver. Job complete"
Near The Hills, TX 78738
Robert
Job Details: 08/30/2019
WASHER MAYTAG WFW95HEDC0 Arrived on job for complaints of washer not draining properly. During diagnostics test found that the pressure switch is not working properly. Not sensing that the water is draining. Also inspected the drain pump and hose zip tie the hose to the hot water line. Replaced pressure switch and washer tested fine and no leaks detected. Complete.
Near Andice, TX 78628
Lou
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "arrived on site to inspect refrigerator noises. Upon further inspection, I found the unit not level/squared. When the compressor kicked on I could hear the condenser coil vibrating. I remove the back panel to inspect the condenser fan/compressor and all was good. I put the unit back in its place and leveled and squared the unit and the noise stopped. I advised the customer of my findings/repairs. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Brandon
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Arrived on site for customer complaint of fresh food section not cooling, found compressor running, all fan motors running, test 4 failed to have frost on fresh food evaporator, ordering sealed system parts, evaporators, compressor, 3 way valve, access valve. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE) and 1 W10248589 (evaporator) and 1 W10634642 (valve) and 1 W10756020 (compressor) and 1 W11035765 (evaporator)"
Near Round Rock, TX 78681
Jonathan
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for refrigerator lights working intermittently. Performed diagnostics mode and tested door switches, found responsive. Traced ADC voltage and found failure with LED control. Replaced control and found all working. Tested all other operations. All tested good. Spoke with customer user care guide."
Near Blanco, TX 78606
Brandon
Job Details: 08/30/2019
DRYER MAYTAG MGDB835DW4 "Arrived on site to replace blower wheel and motor, after replacing motor and wheel, unit tested good."
Near Harker Heights, TX 76548
Al
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL MFI2269VEM1 Arrived to install previously ordered part.Removed and replaced the main control.Programmed the unit and unit began cooling.Customer told to wait for 24/28 for optimal cooling.All water lines were dry at the time of service.Job complete
Near Kyle, TX 78640
Kevin
Job Details: 08/30/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site to replace heater and found part was ordered incorrectly. Part needed is left fresh food door fill tube. Disconnected fill tube from the top of the door and ran test 97 And water is dispensed correctly. Once fill tube is replaced indoor ice maker should work properly. Blue wires do not appear to be damaged, Took a picture. Will need to re-order the correct part, no water leaks from connections at time of service; ordrng 1 W11230096 (FILL TUBE)"
Near Elgin, TX 78621
Cliff
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Arrived on site to diagnose a refrigerator that is only giving crushed ice. Tested unit and found dispenser solenoid unplugged due to improper connection. Rewired solenoid properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site to diagnose a microwave with a surface light that is not operating. Found lightbulb failed in unit and advised homeowner. Homeowner will replace bulb and no other repairs are needed at this time.
Near Belton, TX 76513
Arthur B.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived onsite for customer complaint of RC section of french door dual evaporator refrigerator not cooling properly. When arrived, customer had removed items. Removed evaporator cover and found pin hole leak on evaporator. Advised customer of findings. Unit will need new RC evaporator,compressor. Returning with UI as well. OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10779331 (compressor) and 1 W11116006 (evaporator RC)"
Near Austin, TX 78727
Lou
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL KDTE254ESS2 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing no error operated as designed. I found that the upper rack spray arm and lower spray arm ports were clogged. I attempted to clean out the ports but some o the debris fell inside the spray arm ad some debris came out. Also, I found that the dispenser door gasket was hanging out. I advised the customer that the dispenser would need to be replaced, but they advised that they just drop the detergent pod in the tub. I advised the customer that in order for the spray to not get clogged, they would need to remove the big food particles from the dishes before adding them to the dishwasher. Also, they would need to clean the filter once or twice per week depending on how often they use the unit. I made recommendations for use and care and detergent and cleaning agent use. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Brandon
Job Details: 08/30/2019
DISHWASHER LG LDF5545ST.ASTEEUS
Near Austin, TX 78733
Tyler B.
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KSRB25FKSS02 Arrived on site for unit not cooling on rf side. Found diffuser motor stuck and rumbling. Replaced diffuser and tested good.
Near Georgetown, TX 78628
Arthur B.
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onsite for customer complaint of FF items freezing intermittently. Checked temperature and found RC @34F. Found damper stuck open. Will need to order control and return with damper. . All water connections were dry at time of service.; ordrng 1 WPW10631452 (cntrl-elec)
Near Lakeway, TX 78738
Leonardo
Job Details: 08/30/2019
DISHWASHER JENN-AIR JDTSS244GP0 Arrived on site to test unit for unit leaking. Test unit and found unit leaning to the right due to unit not being leveled. Leveled unit correctly test unit and unit test good job complete
Near , TX 78132
Brandon
Job Details: 08/30/2019
VENTHOOD UNKNOWN UXT4230ADS2 "Arrived on site for customer complaint of fan not working, found filter was interfering with fan blade, I adjusted the filter, unit tested good."