Service History 757

Near Round Rock, TX 78681
Paul
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I recovered the refrigerant. I replaced the evaporator, evaporator cover with new screws, drier, & FC evaporator fan. I found water dripping from the top of the drain tube indicating it was restricted. I cleared the tube and reinstalled it with mastic around the top to prevent warm air leaks. I vacuumed the system and charged it with 5.50 oz’s of R134A. I powered the unit and found it working as designed. Call complete."
Near Austin, TX 78733
Scott
Job Details: 12/24/2019
WASHER LG WM8000HVA.ASSEEUS "Arrived on site for washer not spinning out clothes . Ran diagnostics , unit shut down and flashed Motor error code . Will need 2nd man to further diagnose . Unit is stacked in small closet and in drain pan. Please call to set return. No water leaks detected at time of service . ; ordrng 1 2MAN and 1 AUTHO"
Near Bastrop, TX 78602
Cliff
Job Details: 12/24/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to replace previously ordered parts. Replaced compressor and filter dryer. Upon opening RC evap box found FC evap instead. Part number is correct through marcone. Reordering evap and return ; ordrng 1 W11116006 (evaporator)
Near Georgetown, TX 78626
Tyler B.
Job Details: 12/24/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for unit with long dry times. Removed vent and found vent tube covered with tape from vent cleaners prior to move in
Near Round Rock, TX 78665
Dylan T.
Job Details: 12/24/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site customer complaint was knob was broken did not have part army need to re-order the part; ordrng 1 W11204451 (knob)
Near Cedar Park, TX 78613
Paul
Job Details: 12/24/2019
WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer with a comforter stuck under the wash plate. I removed the comforter and ran service test 51 to test the machine. All test passed and the unit is working as designed. I advised ms that comforters should not be washed in this machine. Call complete.
Near Austin, TX 78745
Leonardo
Job Details: 12/24/2019
DISHWASHER FRIGIDAIRE LED6400FEE0 Arrived on site to test unit for unit say to close door not starting.
Near Lampasas, TX 76550
Al
Job Details: 12/24/2019
REFRIGERATOR LG LSXS26326S.ASTCNA0 Arrived to inspect side by side refrigerator not producing and leaking water from the water dispenser every 45 minutes.It seemed the lines were closed inside the unit liner because the water fill for the ice maker shot from the water dispenser instead of filling the ice mold to harvest ice.Due to these issues the customer will demand an exchange of the unit.Job complete Ice make assembly was wrong part number and wouldn’t fit the insert clip on the unit.Job complete
Near Austin, TX 78759
Paul
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived onsite for the refrigerator not defrosting correctly. I found the coil not frosted up. After talking with the tenant I found out that the complaint was a block of ice building up under the ice maker. The ice maker was in a harvest and I watched it complete the cycle with no water leaks. I found a solid block of ice in the drip pan on the left side causing water to run into the FC when the unit was in a defrost. I removed the ice so the water would run to the drain. I ran diagnostics and found no error codes and the defrost circuit is working as designed. Call complete.
Near Austin, TX 78732
David Z
Job Details: 12/24/2019
DRYER WHIRLPOOL WED9750WW0 "Arrived on site to diagnose dryer that was not heating after being turned on. Performed diagnostics and found thermal fuse was blown again. Replaced thermal fuse from truck stock after speaking with DW. Advised customer they need to clean vents before they rerun the unit or it will continue to overheat and cook the fuse. Advised that if this persists past the vent cleaning then additional repairs may be needed, likely starting with control if the heating element isn’t shutting off.
Near Austin, TX 78730
David Z
Job Details: 12/24/2019
DISHWASHER GE GDT655SSJ2SS "Arrived on site to diagnose a dishwasher leaking from under the unit. Customer informed me that it leaks water even when the unit is not running. Water leak is coming from under the sump assembly. Recommended repair is to replace sump and items sealed tomit as well as diverter. Ordering 1 WD18X22782 sump manifold, Wd19x25180 drain pump, wd19x25278 diverter kit. office to schedule return trip based on parts avail.; ordrng 1 WD18X22782 (sump manifold) and 1 WD19X25180 (DRAIN PUMP ) and 1 WD19X25278 (DIVERTER)"
Near Smithville, TX 78957
Cliff
Job Details: 12/24/2019
DISHWASHER FRIGIDAIRE FFCD2413UB2A Arrived on site to diagnose a dishwasher that is not drying. Found wiring for heater not connected to element. Wired element properly and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Arthur B.
Job Details: 12/24/2019
WASHER SAMSUNG WF45K6500AW/A2
Near Georgetown, TX 78628
Andy
Job Details: 12/24/2019
OVEN WHIRLPOOL WOD93EC0AS01 "Arrived on site for top oven door locked. Tested and inspected unit and found failed latch. Unit is too low to remove with oven dolly, will need 2 man job. .; ordrng 1 SEENOTE (2 MAN) and 1 SEENOTE (OFFICE TO SCHEDULE )"
Near Cedar Park, TX 78613
Lou
Job Details: 12/24/2019
RANGE WHIRLPOOL WEGA25H0HZ0 "arrived on site to install previously diagnosed and ordered parts. Due to the main harness being shorted, I removed and replaced the main harness and main control and tested. As soon as I plugged the unit in, all of the cooktop Ignitors began to arc at the same time. I removed and replaced the spark module and retested and got the same results. I contacted Techline and spoke to Rick and advised of my findings and repairs. Rick advised to replace the switch harness and provided file #7726722687. I advised the customer of the recommendations. I am ordering the switch harness No gas leaks detected during service ad the Ignitors were left unplugged for safety. ; ordrng 1 W10885903 (SWITCH HARNESS)"
Near Round Rock, TX 78665
Dylan T.
Job Details: 12/24/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite customer complaint was unit not heating bad magnetron and diode ; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (diode)
Near Austin, TX 78738
Leonardo
Job Details: 12/24/2019
OVEN KITCHENAID KODE500ESS02 Arrived on site to test unit for stuck keypad error. Found bad ui will need to order new ui. Ordering new ui W11086141 office to reschedule. ; ordrng 1 W11086141 (UI)
Near Bastrop, TX 78602
Cliff
Job Details: 12/24/2019
DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose a dryer that will not heat. Found timer failed and not powering element..; ordrng 1 WPW10642928 (timer)
Near The Hills, TX 78738
Leonardo
Job Details: 12/24/2019
DISHWASHER KITCHENAID KUDT03STSS0 Arrived on site to test unit for unit not washing. Test unit and found unit not getting water in. Will need new fill valve WPW10158389 ; ordrng 1 WPW10158389 (FILL VALVE )
Near Austin, TX 78757
David Z
Job Details: 12/24/2019
DISHWASHER FRIGIDAIRE FGHD2465NF1A "Arrived on site to diagnose a dishwasher that was throwing am ER/ER code. Ran unit through diagnostic cycle and found all is working properly functionality wise. Code indicates touch/keypad failure. Recommended repair is new UI / keypad and possible control.Ordering 1 154886103 control, 807545704 console.. ; ordrng 1 154886103 (board) and 1 807545704 (console assembly)"
Near Austin, TX 78702
Wesley
Job Details: 12/24/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived onnsite and replaced control and was preventing any cycle from starting and flashed lock symbol. Tested. Unable to operate even in diagnostics. Checked connections. Reordering control. 1 man call on return because they will move it. ; ordrng 1 W11322879 (CONTROL)
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 12/24/2019
WASHER MAYTAG MVWB765FC3 "Arrived on site for “leaking from bottom of unit and knocking sound” complaint. Inspected unit and found oil coated rotor and stator. Unit flashes F7E9 error code and just hums, when attempting to spin or agitate. Ordering new control, gearcase, rotor, stator and clutch. Bringing back preordered parts, to address leaking complaint, after gearcase repairs have been facilitated.; ordrng 1 W10754448 (clutch) and 1 W11195970 (cntrl-elec) and 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 W11393685 (GEAR CASE)"
Near Bastrop, TX 78602
Cliff
Job Details: 12/24/2019
MICROWAVE BOSCH HMB50152UC/01 Arrived on site to diagnose a microwave that is sparkling inside cavity. Found soil buildup has burnt through coating on quartz cover. Cover arching has damaged cavity of unit.Advised homeowner of findings.
Near West Lake Hills, TX 78746
Scott
Job Details: 12/24/2019
WASHER KENMORE 796.404419 "Arrived on site for washer leaking . Ran diagnostics ,no error codes . Couldn’t duplicate any water leakage . Tested unit 3 different times ,couldn’t get any leaks . Did recommended using the clean cycle due to some gunk build up in gasket . Cleaned weep holes out .
Near San Marcos, TX 78666
Richard
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRS571CIHB01 Arrived onsite for the refrigerator door not closing properly. Upon inspection found that that the refrigerator door is damaged on the bottom. Took pictures. Door liner is separated and door is bent. Ordering door. Office to schedule.; ordrng 1 LW11091614 (dor-fip) and 1 W10789145 (cover-wire) and 1 W11037957 (bracket) and 1 WPW10257201 (cam-door)
Near Cedar Park, TX 78613
Lou
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY07 "arrived on site to install previously diagnosed and ordered parts. Due to not getting any voltage from the hv control to the dispenser and the ice maker not working, I removed and replaced the hv control and found where it had actually shorted. Removed and replaced the ice maker and filter bracket and tested the unit. Unit is operating as designed. Water dispensed, iced maker harvested and water dispensed into the tray No water leaks observed during service, job completed."
Near Austin, TX 78741
Leonardo
Job Details: 12/23/2019
RANGE WHIRLPOOL WFG525S0HV0 Arrived on site to replace front panel. Replaced panel test unit and unit test good job complete
Near Austin, TX 78723
Joseph C.
Job Details: 12/23/2019
DRYER WHIRLPOOL WGD49STBW2 "Arrived on site for “noisy operation and will not shut off” complaint. Inspected unit and found rear drum wheels worn out and timer to be faulty. Ordering new timer.; ordrng 1 W10846428 (timer)"
Near Round Rock, TX 78665
Dylan T.
Job Details: 12/23/2019
REFRIGERATOR LG LSXS26326S TCA38091801 Arrived on site customer complaint was fridge wasn’t cooling need to order a compressor
Near Georgetown, TX 78628
Arthur B.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived onsite Unit 1104 for tenant complaint of SxS refrigerator not cooling both section. Removed evaporator cover and found no frost pattern. Removed unit cover and found compressor hot to touch. Unit will need new compressor to complete repair.Unit unplugged at this time ; ordrng 1 876765 (mtg kit) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10309988 (compressor)"
Near Lakeway, TX 78734
Andy
Job Details: 12/23/2019
REFRIGERATOR AMANA ASI2575GRS00 Arrived on site for refrigerator light out. Tested and inspected unit and found failed socket. Ordering part and will return No water leaks present at time of service.; ordrng 1 W10352518 (socket)
Near Killeen, TX 76543
Arthur B.
Job Details: 12/23/2019
DRYER WHIRLPOOL WED7500GC0 Arrived onsite for customer complaint of dryer making loud noises when tumbling. Tested unit and found blower wheel making noises. Attempted to removed blower wheel and found threads stripped. Ordering motor and return with blower wheel..; ordrng 1 279787 (motor)
Near Taylor, TX 76574
Al
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived to inspect ff section freezing vegetables in the deli drawer.Checked temperatures and got 0 degrees in the freezer and 37 degrees in the refrigerator compartment.Called Whirlpool Tech line and spoke with BRIANRan diagnostics test mode and unit and all aspects of the unit preformed as designed.
Near Austin, TX 78729
Cliff
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site to diagnose a refrigerator that is making unusual noise. Found damper grinding. Called tech line and spoke with Ed. He advised to raise temperature in FC 3° to help prevent plastic in damper from restricting movement. Raised temp as advised. He also recommended homeowner to wait 48 hours to allow proper operation. No leaks were found at time of service.File# 7726707298
Near Austin, TX 78753
Scott
Job Details: 12/23/2019
RANGE WHIRLPOOL WFC150M0EW3 Arrived on site display issues , found display flashing random numbers . Checked writing and outlet all checked normal . Replaced control and ran preheat . All checked normal . Job complete ."
Near Austin, TX 78741
Leonardo
Job Details: 12/23/2019
OVEN KITCHENAID KOSE500ESS04 Arrived on site to test unit for panel not responding. Test unit and found panel not taking commands. Did a hard reset and unplugged panel and plugged it back in and unit test good job complete
Near Georgetown, TX 78633
Al
Job Details: 12/23/2019
WASHER MAYTAG MVWX500XW2 Arrived to inspect washer issues.Customer advised the unit would shut off.I ran diagnostics test mode and unit tested as designed I calibrated the unit.Customer shown all aspects of unit and how it preformed as designed after calibrationJob complete All water lines were dry at the time of service
Near Luling, TX 78648
Robert
Job Details: 12/23/2019
OVEN WHIRLPOOL WOD51EC0HS01
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/23/2019
WASHER MAYTAG MVWB865GC0 ; ordrng 1 W10915700 (stator) and 1 W10915701 (rotor)
Near Round Rock, TX 78665
Dylan T.
Job Details: 12/23/2019
RANGE FRIGIDAIRE FFGF30190BE Arrived onsite customer complaint was unit not lighting took unit apart found it was clogged with grease cleaned it all out ran the unit all worked great
Near Austin, TX 78717
Tyler B.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for unit not drying. Found heater working. But rinse aide dispenser not releasing. Replaced and tested good
Near Buda, TX 78610
Leonardo
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to test unit for bottom insulation coming off. Secured insulation to unit and unit test good job complete.
Near Austin, TX 78717
Lou
Job Details: 12/23/2019
DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer overheating. Upon further inspection, I found the unit unplugged and the vent tube disconnected. I reconnected the tube and plugged the unit in and opened the door to inspect the vent areas. I press3d the door switch and turned the unit on and found the element taking longer than expected to illuminate. Using a vent test kit, I tested the airflow in the unit and it failed. I removed the back panel and removed the element and found the middle plate was badly warped and beginning to crack. I disassembled the unit and found the back rollers barely moving and the idler pulley wasn’t functioning correctly either. I advised the customer of my findings and removed and replaced the rollers and idler pulley and the element and reassembled the unit. Retested and the unit operated as designed other than the poor airflow. I advised the customer to have someone come look at the venting in the home. I cleaned the lint from the unit. No li
Near Austin, TX 78726
Tyler B.
Job Details: 12/23/2019
VENTHOOD WHIRLPOOL WVW53UC6FS Arrived on site for unit not pulling air. Found motor bad. Replaced blower and tested good
Near Austin, TX 78738
Andy
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KSSO42QTX02 "Arrived on site to install previously diagnosed parts. Upon removing UI found that dispenser motor was only held on by 1 screw and very loose, upon removed dispenser motor found liner holding it in place damaged and will not properly hold dispenser motor in place and seal. No other repairs are to be done at this time. No water leaks present at time of service."
Near Belton, TX 76513
Al
Job Details: 12/23/2019
WASHER WHIRLPOOL WTW8500DW4 Arrived to inspect loud noise from washer.Confirmed the complaint when I free spun the tub.Confirmed the gear case was the cause of the loud noise.All water lines were dry at the end of service.Job complete
Near Austin, TX 78751
Wesley
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KRMF706EBS00 Arrived on site and found unit to have deli control failure causing unit to power cycle at main power board every 5 minutes. Customer will call and reschedule.
Near Georgetown, TX 78628
Al
Job Details: 12/23/2019
ICE MACHINE KITCHENAID KUIA18NNJS11
Near Austin, TX 78729
Tyler B.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site for blade replacement. Replaced fan blade and tested good
Near Del Valle, TX 78617
Joseph C.
Job Details: 12/23/2019
WASHER MAYTAG MHW5630HW0 "Arrived on site for “leaking from front top of unit” complaint. Per previous diagnosis, removed and replaced drawer and hose beneath. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78744
Leonardo
Job Details: 12/23/2019
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site to test unit for unit leaking. Test unit and found unit leaking at yellow hose connection coming from the wall and also leaking on regulator side connection going to the unit. Plummer’s will need to come fix leak job complete
Near Austin, TX 78738
Leonardo
Job Details: 12/23/2019
OVEN WHIRLPOOL KODE500ESS04 Arrived on site to test unit for convection bake not working. Test unit and unit working correctly. Showed customer not to use unit customer was not putting in time so unit never started job complete.
Near Burnet, TX 78611
James
Job Details: 12/23/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site and tested operation. Found no operation from drier. Inspected door switch and found harness not plugged in. Plugged in and tested operation. Unit tests good. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 12/23/2019
REFRIGERATOR LG LFX31925ST/06 "arrived on site to inspect refrigerator display peeling off. Upon further inspection, I found the UI plastic coating peeling off.I removed and replaced the cover and tested and it is operating as designed. No water leaks observed during service, job completed."
Near Killeen, TX 76549
Al
Job Details: 12/23/2019
WASHER GE GTWN4250DWS Arrived to inspect unit not draining.Ran a load and unit turned off while washing and I had to restart the unit.Will possibly need a new control to complete the repair and LID LOCK SWITCH .Office to reschedule with customer.UNIT DOES DRAIN WHEN IN DRAIN AND SPIN; ordrng 1 RESEARCH (PART NUMBER FOR CONTROL )
Near New Braunfels, TX 78132
Richard
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived onsite for the refrigerator icemaker not making ice. Upon inspection found that the Icemaker was making plenty of ice. Customer stated that the Icemaker started working immediately after our last visit. No further repair is needed. Complete.
Near Austin, TX 78739
Kevin
Job Details: 12/23/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site and found lid lock is failing, while replacing lid lock Plastic bezel broke..; ordrng 1 KBONLY (PER CS) and 1 W10810403 (lid lock assy) and 1 W11237157 (LOCK BEZEL)"
Near Bertram, TX 78605
James
Job Details: 12/23/2019
DISHWASHER GE GDP645SYN0FS Arrived on site and tested operation. Found unit has put itself into demo mode. Took unit out of demo mode and tested operation. Unit tests good. Job complete
Near San Marcos, TX 78666
Leonardo
Job Details: 12/23/2019
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site to test unit for door damaged. Found damaged handle replaced door test unit and unit test good job complete.
Near San Marcos, TX 78666
Richard
Job Details: 12/23/2019
REFRIGERATOR FRIGIDAIRE FPBC2277RF1 Arrived onsite for the refrigerator icemaker not working properly. During testing found the ice maker housing assembly gaskets are no good. There is ice build up behind the ice fan and dispenser motor. The housing gasket is no good causing the warm air from the refrigerator to enter into the ice maker housing. Causing the icemaker to not work. Ordering parts office to reschedule. ; ordrng 1 242100402 (housing assembly)
Near Leander, TX 78641
Lou
Job Details: 12/23/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 "arrived on site to install previously diagnosed and ordered parts. Due to the microwave door not closing properly and the console keys not responding, I removed and replaced the microwave inner door panel, both hinges and the interlocks and unit console. Tested the unit and it operated as designed. Advised customer of my repairs. Job completed."
Near Austin, TX 78728
Cliff
Job Details: 12/23/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to diagnose a microwave with a light that will not turn off. Found main control shorted. Replaced control and tested unit. Found all is working properly at this time.
Near Dripping Springs, TX 78620
Kevin
Job Details: 12/23/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and sent washer into a diagnostic cycle and filled it with hot and cold valves for several minutes and did not find any leaking. Customer said that they had run three loads successfully without leaking since they made the service call. Checked all washer functions and then drained Water from tub and did not find any leaking, sent a video of the washer with water in it and not leaking to MS."
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/23/2019
RANGE FRIGIDAIRE FEFLZ87GCA "Arrived onsite for customer complaint of freestanding range making sparking sound. Removed back panel and found L1 terminal shorted and melted. Unit will need new terminal block to compete repair. Unit is disconnected from power at this time.; ordrng 1 5304409888 (TERMINAL BLOCK KIT)"
Near New Braunfels, TX 78132
Richard
Job Details: 12/23/2019
COOKTOP KITCHENAID KCGS956ESS02 Arrived onsite for the stove top not lighting one burner. Upon inspection found that two of the burner caps had been switched during installation. We switched the caps and tested. Everything working correctly. Complete.
Near Austin, TX 78759
Tyler B.
Job Details: 12/23/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for valve replacement. Removed and replaced valve and tested unit and tested good. No operating as designed
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/23/2019
WASHER WHIRLPOOL WTW4850HW1 Arrived onsite for customer complaint of top load washer vibrates when spinning clothes. Ran diagnostics and no faults. Manually tested spin cycle and found unit vibrates very minimal. Advised customer all functions and features work as designed. No other issues found. All water connections were dry at time of service.
Near Horseshoe Bay, TX 78657
James
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site and tested operation. Found f8e1 error. Tested valves and found to be functioning properly and proper voltage to valves. Unit fill properly and recognized when proper water level achieved. Customer stated the issue is random and does not happen every load. Unit working properly at time of service. Job complete
Near Dale, TX 78616
Robert
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW3090JW0 "Arrived on job for Control board replacement, upon inspection we found that to unstack the dryer we had to remove the door trim to get to the back of the dryer. Unable to get to machine, trim must be removed to get the machine out. Contacted office spoke with CW; saved tckt"
Near Lockhart, TX 78644
Robert
Job Details: 12/23/2019
OVEN WHIRLPOOL WFC150M0EB3 "Arrived on job for oven door, hinge was broken at the door, replaced hinge and put door back together. Complete"
Near Lockhart, TX 78644
Robert
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Arrived on job for icemaker over flowing, upon inspection we found the icemaker did not seem to hold water and created a large ice block in the freezer, we replaced the icemaker and retested. Complete"
Near Bee Cave, TX 78738
Luis
Job Details: 12/23/2019
REFRIGERATOR LG LMXC23746D.ASBCNA0 "Arrived on site for no cool diagnosed restriction at filter drier,removed restriction vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good"
Near Austin, TX 78750
Tyler B.
Job Details: 12/23/2019
OVEN MAYTAG MMW7730DS01 "Arrived on site for fan replaced. Removed unit from wall and panels, replaced motor and tested good"
Near New Braunfels, TX 78130
Richard
Job Details: 12/23/2019
DRYER MAYTAG MEDB755DW2 Arrived onsite for the dryer making a noise. Upon inspection found that the motor is vibrating causing the noise. Need to order sound pads to try and minimize the noise. ; ordrng 4 W11113654 (pad)s
Near New Braunfels, TX 78130
Richard
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBB01 Arrived onsite for the refrigerator not cooling properly. Installed new compressor and Uv dryer. And tested. Pressure look good and no Freon leaks advised customer to give it at least 24 hours for the refrigerator to cool down. Complete.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/23/2019
DRYER MAYTAG MED5500FW0 Arrived onsite customer complaint was unit not coming on found board is bad need to order part ; ordrng 1 8318314 (cutoff-tml) and 1 W10693363 (fuse-thrml) and 1 W10847936 (cntrl-elec)
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site customer complaint was fridge lights would not work on one module that was bad replaced the part ran the unit everything else work great all lines are dry
Near Buda, TX 78610
Luis
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for refrigerant leak at fresh food evaporator that damaged drip pan and harness. Removed faulty evaporator,drip pan and harness installed a new evaporator drip pan,harness and uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Austin, TX 78751
Scott
Job Details: 12/23/2019
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site ,replaced lid .tested unit and all checked normal . Left unit on clean cycle due to it had been sitting awhile . Nonwater leaks detected at time of service . Job complete ."
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite to new panel and control to dishwasher from prior tech’s diagnosis. Removed and replaced panel and control. Reassembled. Customer inspected. Customer happy with new replacement. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78681
Dylan T.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite customer complaint was unit nit making ice took ice maker out found it was clogged with ice cleaned it out ran unit all worked great all lines are dry
Near Buda, TX 78610
Richard
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for the refrigerator freezer compartment light not working. During testing found that the freezer light module is no good. All other lights are working but a little dim. Ordering parts and office to reschedule.; ordrng 1 W11205083 (module)
Near Austin, TX 78702
Wesley
Job Details: 12/23/2019
WASHER WHIRLPOOL WFC8090GX0 Arrived onnsite and found unit not operating with broken door latch. Ordering latch. Advised customer that part will take time to be sourced. All else checks good. Office to reschedule ; ordrng 1 W11261091 (DOOR LATCH)
Near Kingsbury, TX 78638
Robert
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRF560SEHV00 "Arrived on job for the fridge not dispensing water, upon inspection we found the water line was clogged along the line, we inspected all parts and found reservoir was frozen solid, not letting water through, ordering parts to replace reservoir and a damper to keep from freezing again. Office to set time ; ordrng 1 W10801011 (reservoir) and 1 W11087463 (damper) and 1 WPW10384183 (thermistor)"
Near Georgetown, TX 78626
Arthur B.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite (Unit 6412) for customer complaint of icemaker water on top mount refrigerator. Found icemaker leaks in front of mold. Removed and replaced icemaker assembly. Reassembled and observed icemaker filling. No leaks found.
Near Austin, TX 78747
Leonardo
Job Details: 12/23/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for under performing. Test unit and found oven calibrated to -20. Turned calibration up to 0 test unit and unit test good. Also had socket shorted out making light bulb go out right away. Replaced socket and lightbulb test unit and unit test good job complete.
Near Austin, TX 78703
Wesley
Job Details: 12/23/2019
WASHER MAYTAG MHW5630HW0 Arrived onnsite and found unit operating as designed after replacing the console. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78628
Lou
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "arrived on site to inspect refrigerator UI issues. Upon further inspection, I found that the protective plastic was still on the UI, but the UI facing was bubbled. I removed and replaced the UI and tested and the unit is operating as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Richard
Job Details: 12/23/2019
DISHWASHER JENN-AIR JDB8700AWP0 Arrived onsite for the dishwasher leaking water. Installed new inlet hose that was ordered by previous technician. Tested dishwasher and it tested good and no leaks detected.
Near Leander, TX 78641
Tyler B.
Job Details: 12/23/2019
FREEZER WHIRLPOOL MFI2570FEZ06 "Arrived on site for unit freezer door not fully closing. Found left side staying open. Found bottom bin and fell out of place. Also found. Left side opening more the. Right, removed door, both drawers, reset timing gears on slides. Reassembled freezer compartment. And tested good. Door now sealing"
Near Round Rock, TX 78665
Dylan T.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDF520PADB7 7726704691 rnArrived on site customer complaint was dishwasher when I finished the whole cycle ran in test mode cant find anything wrong at this time call tech-support they told me to reset the unit and told the customer to run it if it happens again to give us a call back
Near Austin, TX 78757
Wesley
Job Details: 12/23/2019
DISHWASHER IKEA IUD8555DX2 Arrived onnsite and found unit had leaked out the front on the floor. Unable to replicate leak. Tightened water lines and connections. Advised that unit needed to be cleaned to avoid over sudsing. Left toe plate off so that a leak can be identified in event of recurrence.
Near Austin, TX 78746
David Z
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer that was still not spinning water out of clothes. Replaced main control and retested. Ran diag cycled and unit seemed to spin fine. Retested with a drain and spin cycle and unit was getting up to proper speeds with fast spin selected. Unit appears to be working as designed at this time. Call complete.
Near Temple, TX 76502
Al
Job Details: 12/23/2019
OVEN WHIRLPOOL WOD51EC0AS05 Arrived to install previously ordered parts.Installed screws and customer was satisfied.Job complete
Near Austin, TX 78749
Kevin
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site and inspected refrigerator and found coupler that connects waterline from valve to water line from refrigerator door is not attached properly and leaks. After resetting water will now dispense properly and doesn’t leak anymore. No water leaks from connections at time of service, job complete"
Near Kyle, TX 78640
Leonardo
Job Details: 12/23/2019
OVEN MAYTAG MGR6600FZ1 Arrived on site to test unit for door falling. Test unit and found broken hinges. Replaced hinges test unit and unit test good job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 12/23/2019
WASHER LG WT7100CW "arrived on site to install previously diagnosed and ordered part. Due to the drain pump failure, I removed and replaced the drain pump and tested. The unit began to operate as designed but the new drain pump began to make a loud squawking noise. I contacted lg Techline and spoke to Keith and advised of my findings. Keith advised that it could potentially be a defective pump and to replace it. I advised the customer of techlines recommendations. I am ordering another drain pump and main control as well. No water leaks observed during service.; ordrng 1 AHA75673401 (DRAIN PUMP ASSEMBLY) and 1 EBR84696701 (MAIN PCB)"
Near Georgetown, TX 78628
Dylan T.
Job Details: 12/23/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite customer complaint was unit not draining found drain hose clogged cleaned it all out ran unit all worked great all lines are dry
Near Austin, TX 78757
Cliff
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 Arrived on site to diagnose a refrigerator that has an intermittent Leak. Tested unit and found icemaker overfilling causing leak into the bottom of RC. Overfill due to failed controls. Also found icebox gaskets damaged due to ice formation and rc right side door gasket torn. All three parts will need to be replaced to complete repairs.; ordrng 1 W10407212 (gasket-fip) and 1 W10619962 (heater) and 1 W10878993 (cntrl-elec)
Near Leander, TX 78628
Lou
Job Details: 12/23/2019
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My temp at preheat was 404 degrees. My next 5 readings were 415, 350, 383, 331, 361 for an average of 368 degrees. I calibrated the unit minus-15 degrees to offset the difference. I advised the customer of my findings. No repairs needed at this time. Job completed."