"Arrived on site and inspected dryer and found incoming power has not been corrected there is still only 7V on one leg and 120 V on the other. Dryer is still not heating, electrician will need to correct outlet. explained to apartment maintenance again that there is a power issue and took pictures 7731613871"

Arrived on site for Ref freezer evaporator is starting icy in the freezer sheet of ice on the bottom of ice. Found sheet of ice on the bottom of the freezer compartment underneath drawers. Removed ice build up with steamer. Removed evaporator cover and found frost build up at the drain and bottom section of coils and also covering the top right section of copper tubing. Used steamer to remove ice and frost build up. Ice was so thick at the drain it was not draining to allow a defrost cycle to complete to remove frost and ice built up. Once ice and frost was removed from these areas I used the steamer to free up any ice lodged inside the drain. Removed rear panel and removed drain tube and found the drain tube had crust build up at the black gasket which most likely caused the drain tube to clog and create blockage therefore not allowing drain to remove water from inside freezer drain pan. Installed new drain tube and sealed black gasket with silicone to create a tight seal around it. Placed fridge back into cooling mode. Fans and compressor turned on. Fridge running as designed. Job completed.

Arrived on site to install previously diagnosed parts. I installed the new agitator parts and then ran a test cycle. It ran through as designed with no abnormal sound. I then individually activated the spin and agitate. I heard no abnormal sound. Unit is now working as designed. Call complete.

"Arrived on site to inspect dishwasher upper rack falling. Upon further inspection, I found the left adjuster had a broken wheel. I removed and replaced the adjuster kit and tested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator leaking water when water is dispensed into the ice maker. Upon further inspection, I found the fill tube frozen and found where water had leaked out of the cabinet at the back of the unit.I removed and replaced the fill tube and tested and the unit is operating as designed. No water leaks observed at the end of service, job completed."

Arrived on site for fan making a lot of noise . Found ice from evaporator was dripping on lower blade . Added foil tape above fan to divert any dripping .

Arrived onsite for washer shaking excessively. Upon arrival put unit in diagnostics and found unit shaking in spin cycle. Upon inspection found both rear shocks disengaged. Replaced with new. Tested unit and unit is functioning properly. Job complete

Arrived on site for dishwasher not cleaning/drying properly I inspected the unit and work area. I found fault codes F5E1 door stuck open and F7E1 no heat. I ran the unit through a diagnostics cycle and found it working as designed. Spraying and heating. I advised th customer on proper loading of the dishwasher and rinse aid use. Job complete.

Arrived onsite to install previously diagnosed parts. I found the unit has no power. I found the breakers are mis labeled. I found the correct breaker and restored power. The unit is now working as designed. No repairs needed at this time and no gas leaks detected during time of service. Job complete.

"Arrived on site to replace both UI boards and and controls. Replaced parts tested unit, unit works good. Advised customer to connect unit to WiFi and download app. Job complete."

"Arrived on site for no ice. Attempted to harvest icemaker failed diagnosed a defective icemaker,installed updated icemaker kit,powered unit on icemaker ran through a harvest and filled water. used 1 W10882923 (Icemaker) from stock"

Arrived on site to diagnose a washer that is not cycling properly. Found shifter not connected to cam assembly and replaced it with updated part. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to install previously diagnosed and ordered part. Due to the detergent pump failure, I removed and replaced the pump and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect unit for not making ice, upon inspection found the unit water supply was shut off, turned on water and all functions returned. Complete"

Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.

"Arrived onsite for the unit not powering on. Looked at the terminal and saw that it was hooked up properly from the power can,e coming in. Re arranged the wires. Tested the unit. Unit tested good. No issues at this time. Job complete"

Arrived onsite for wall oven with gurgling noise coming from the console. Upon arrival I confirmed the complaint. The noise is coming from the sound module on the console. I replaced the console and main control. I restored power and we were able to get the unit connected to WiFi. I advised the customer to monitor the unit to make sure it performs correctly. Job complete.

"Arrived on site for no ice. Found frozen fill tube diagnosed fill tube wasnt fully cleared out,removed fill tube removed all ice build up in fill tube,ran icemaker through a harvest passed,ran fill test passed."

"Onsite for fridge not cooling in either section. Found compressor and all fan running, but both compartments not cooling at all. Compressor pulling .2A. Needs SS TECH 2 HRS. AUTHO. Ordering compressor, access valve, Uv drier, tubing kit, evaporator, condenser, lok prep, lok rings. Office to reschedule.; ordrng 1 WR87X10224 (Compressor) and 1 TJ90SF8404 (Access valve) and 1 WPW10143759 (Uv drier) and 1 876765 (Tubing kit) and 1 AUTHO (AUTHO) and 1 SSTECH2HRS (SS TECH 2 HRS) and 1 WR87X29147 (Evap) and 1 WR88X16 (lok ring prep) and 2 WR97X10021 (Lok ring)s and 1 Lokringtoolkit (Lok ring tool kit) and 1 WR84X10022 (Condenser assy)"

Arrived on site and inspected unusual microwave exhaust fan motor sounds. Found from simply listening to the fan that it sounds defective. Called CS and advised him of the situation. Unit will require the blower motor and possibly the damper. Office to schedule return services per CS. Needs more work ; O-emld tckt

Onsite to install previously diagnosed parts. Installed upper rack kit. Unit now functioning as designed. Call complete.

Arrived onsite for refrigerator compartment ice maker not making ice . Upon arrival put unit in diagnostics and found stored error code E5 ice mold thermistor issue. Also found when forced harvest the ice cubes were very thin pieces. Ran fill test and found valve not functioning properly. Will need to order and replace RC icemaker and valve. Freezer icemaker is functioning correctly. Office to reschedule ; ordrng 1 W11483245 (ICE MAKER-RC) and 1 W11495416 (VALVE TRIP)

"Arrived on site to inspect unit for leaking from back panel, upon inspection found the unit was dented causing issues, ordering tub. Office to reschedule ; ordrng 1 W10681491 (Tub)"

"Arrived on site to install previously diagnosed and ordered part. Due to the timer failure, I removed and replaced the timer and tested the unit. Unit is operating as designed and timer is advancing. No water leaks observed during service, job completed."

Arrived onsite for range not getting to temp. Upon inspection I found the ovens sensor slightly out of range. I replaced the sensor and tested the unit. The unit is working as designed at this time. Job complete.

"Arrived on site to diagnose dishwasher not washing dishes properly, upon arrival the customer informed me that the unit does not clean the dishes but does drain properly, upon arrival I gained access to the service diagnostics and checked for fault codes, I retrieved f4e3 for the motor assembly, I found that the unit progresses through the diagnostics cycle but the sump and motor assembly is not functioning as designed, found no loose connections, I am returning with the sump and motor assembly to complete the repair. Office to reschedule return service when the part arrives. ; O-emld tckt"

Arrived on site to test unit for unit giving thermistor error. Received wrong part ordering new thermistor and new control board office to reschedule. ; ordrng 1 W10536989 (Thermistor) and 1 W11182110 (Control board)

"Arrived on site to replace RC thermistor from previous diagnosis. Last visit I swapped bad FC thermistor with good RC thermistor as bad FC thermistor was focusing primarily on FC as temp readings were not satisfied preventing RC from cooling properly. Replaced bad thermistor, tested unit, unit works good.

"Arrived on site to test unit for not cooling. Was previously diagnosed as having a bad compressor. Verified compressor is needed. Replaced compressor and filter drier. Vacuumed system down and charged with nitrogen. Both high and low side stabilized at 135psi. Pressures remained consistent for 20mins with no change, found signs of leak. Cleared system and vacuumed again. Charged system to specs, tested unit, unit works good. Frost pattern developed ideally. Job complete."

"Arrived on site to inspect unit for not spinning normally, upon inspection found no error codes and no problems with springs, spun unit loaded and unloaded, customer was worried about sound, changed hub to reduce sounds and tested. Complete"

Arrived on site for unit not starting . Found door latch burned out . Replaced handle assembly. Unit is starting again . No water leaks detected at time of service. Job complete

"Arrived on site to test unit for noise once unit heats up in middle of cycle. Found blower wheel was bowing and a crack is actually causing unit to rub on housing. Replaced wheel, tested unit and verified with customer noise is no longer present. Job complete."

Arrived onsite for dishwasher with power but no display and console dead. Upon arrival I confirmed the complaint. I accessed the main control and confirmed voltage from the junction to control as well as control to UI. I could locate any visible breaks or shorts on any of the wiring.

Arrived on site for Fridge tripping the break. I inspected the unit and work area. I tested all components and found everything working as designed. I could not cause the breaker to trip. I inspected the breaker and found it on an arc breaker. I suggested the customer place the fridge on a another non-GFCI outlet. If it doesnt trip the break than the original break is at fault and will need a electrician to replace

"Arrived on site for Oven will attempt to light, clicks many times, but gas will not light. Or the oven will light and start getting up to temperature then flame goes out and cannot relight. Placed in diagnostics and no error codes came on. Placed in bake to preheat and igniter lit first click. Removed bottom bake cover to inspect igniter. Igniter wasnt bowed out bad but I bent it inwards a little to ensure it didnt have too large of a gap. Relit bake to preheat and after third high temp attempt the igniter would not relight. Took voltage readings at the DSI board and the board was not getting the proper voltage to bake igniter. Ordering correct DSI board to return and complete the repair. ; ordrng 1 WPW10511278 (DSI)"

"Arrived on site to inspect refrigerator FC ice maker overflowing and ice building up in the bin. Upon further inspection, I found a large amount of spillage ice in the FC ice bin and the fill tube reservoir clogged with ice. I removed the ice from the fill tube and reservoir and found where the fill tube had been pushed out of the cabinet and wasnt seated correctly in the reservoir. Issue appears to be weeping valve and the placement of this fill tube. I am ordering the fill tube, valve and DNOTE-LSO PER CUSTOMER REQUEST and will return with the ice maker. Adjusted the fill tube and re-installed it into the cabinet until return service. No water leaks observed during service.; ordrng 1 W11430645 (Dual valve) and 1 W11238340 (Lower fill tube) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site for customer complaint of door not closing, found microwave door not closing all the way, found hinges, bushing arm, and door need to be replaced. Ordering parts. ; ordrng 1 WPW10128850 (Arm) and 1 Cnote (Parts research microwave door hinges (left and right))"

Arrived on site to install previously diagnosed part. Removed center valve and installed new center valve. Checked for gas leaks and none detected. Ran burners for ten minutes and couldnt replicate the popping sound customer reported. Could be that the screws holding the valves down werent tight enough from the factory. I made sure the screws were all fastened securely. Customer confirmed the center burner flames looked good. Job completed.

"Arrived on site for a refrigerator with items in the refrigerator compartment freezing over. Upon arrival the customer had the door propped open. The customer had the door propped open for quite a while, and there was still frozen items in the RC while servicing. I found items to be frozen throughout the entire unit. I checked temps and found the FC at 8?F. I also found the FC overfilled, and advised the customer on the implications of this. I gained access to the damper and found it looking broken. I put the unit into diagnostics mode and found the damper not operating, but you could still hear it trying to open/close. This indicates a faulty damper. I am ordering the damper assembly and the office will need to reschedule. ; ordrng 1 W11317276 (Damper)"

Arrived on site for water leaking. Found obstruction in drain cleared obstruction checked water flow through drain good.

Arrived on job for complaints of lower spray arm damage. Confirmed damaged spray arm. Ordered replacement.; ordrng 1 W11550888 (SPRAY ARM )

Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.

Arrived on job for complaints of no power. Found fuse open. Replaced fuse and test. Oven working properly.

Arrived on job for complaints of not heating. Found the heater open. Will need heater to complete repairs. ; ordrng 1 W10518394 (heater)

Arrived on site for a dishwasher not turning on. I checked voltage at the wall and found it correct. I then gained access to the terminal block and found the power cord incorrectly installed. I adjusted this and then the unit was able to power on. I put the unit into diagnostics mode and found no stored error codes. I then ran a test cycle and it ran through as designed. No leaks observed at the time of service. I called the land lord and informed them on my findings.

Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker motor stripped and replaced icemaker. All is working properly at this time and no leaks were found at time of service.

"Arrived on site , replaced valve ,ice maker and IM fill tube . Ran complete harvest and fill , door dispenser . All checked normal and no water leaks detected at time of service. Job complete"

Arrived on site for washing machine leaking. I inspected the unit and work area. I found the bellow torn. I replaced the below and ran a diagnostics cycle. I found the unit working as designed. Job complete.

"Arrived on site for lower dryer not heating. I inspected the unit and work area. I gained access to the interior of the lower dryer. I tested the element, all thermistors and cutoffs. I found the all in good working order. I am ordering the timer and selector switch. the returning tech will need to continue diagnosing the issue with the new timer and selector switch. ; ordrng 1 279737 (Timer) and 1 WPW10327105 (Switch lower)"

Arrived on site for washer making a clicking noise. I inspected the unit and work area. I gained access to the gear case and found the actuator had slipped out of the cam. I replaced the actuator and out the unit through. Diagnostics cycle. I found it working as designed. Job complete.

"Arrived on site and inspected the dryer and found noise level is normal for a long vent version dryer. Disassembled dryer and showed apartment maintenance representative the added pulley system that is the difference between a standard dryer and this type. After reassemble ran dryer again and it sounds the same.

"Arrived on site for customer complaint of crisper drawer not closing all the way, found unit is working as designed, no function issues with unit."

"Arrived on site to install parts to resolve sealed system leak. Replaced compressor, dryer, all lock ring fittings and replaced evaporator. Verified vacuum holding. Charged to 42g R600 Freon. Verified unit cooling as designed. Call complete.; ordrng 1 W10890128 (Coupler - Replenish - kit 5) and 1 W11504431 (Replenish PR LR Kit) and 5 W11504431 (Coupler - Replenish - LR Kit 5)s"

Arrived onsite for dryer not starting a cycle. Upon arrival disassembled unit for inspection. Found blown fuse. Fuse comes as blower assembly. Part number DC93-00098D.

"Arrived on site for Heard loud pop and believe the fuse has blown. Not working. Microwave has power but isnt heating. Inspected diode for any damage or burnt areas and it looked good. Removed microwave from mount and gained access to the magnetron. Removed magnetron and the wave guide interior wasnt scored or damaged. Checked fuse on magnetron for continuity and it was good. Magnetron and capacitor have failed due to microwave not heating

"Arrived on site to inspect unit for not spinning without a burning smell, upon arriving customer informed me that a sock was in the agitator. Customer had removed and all functions returned. Complete"

"Arrived onsite to diagnose broken seal on dishwasher, upon arriving the customer showed me the issue, where the installer drilled through the seal. I gained access and removed the seal and replaced it and now the unit is functioning properly as designed. Job complete."

"Arrived on site for no ice. Bypassed thermo fuse icemaker didnt not run through a forced harvest diagnosed a defective icemaker,replaced icemaker icemaker ran through a harvest and filled with water.

Arrived on site for range oven taking too long to heat. I inspected the unit and work area. I tested the bake igniter and found it only drawing 2.5 amps. The igniter would glow but not get hot enough for the valve to release gas. I spoke to the customer about replacing the bake igniter I installed a new bake igniter. I reassembled the unit and ran a temp test. I found the oven averaging around 353

"Arrived onsite for refrigerator not making ice upon arrival I found the RC=37 set to 33 FC=4 set to 0 ice room =15 I put the unit in diagnostics, test 1 and 2 both showed pass. I ran test 3 and I could hear the damper making a very loud grinding noise consistent with a failure. I ran test 56 and it showed E5 indicating a failure in the ice maker. Test 36 showed good strong airflow from the icebox fan. I was able to fill the icemaker as well. I called techline to document the situation and for advise before ordering parts. He advised there must be a airflow issue or blockage in the FC. I am ordering the damper and ice maker for return service. Returning tech to inspect FC evap for frost build up airflow blockage to the ice maker. SR#7731607403 office to R/S due to part availability. ; ordrng 1 WPW10479155 (Damper) and 1 W11483245 (Ice maker) and 1 W11224591 (Motor evap)"

Arrived on site to test unit for damaged panel. Found overlay coming off. Replaced panel test unit and unit test good job complete.

"Arrived on site for no ice. Ran diagnostics found tube disconnected from recirculating pump,installed tube to pump water dispensing over evaporator plate,good frost formation on evaporator plate unit passed all other diagnostic test.

"Arrived on site to inspect unit for not allowing selections. Upon inspection found the unit was always draining, replaced control board and all functions returned. Complete"

Arrived on site to test unit for not dispensing ice and ice bin freezing up. Found ice door was not sealing properly causing air leak. Ice guide is broken. Recommend replacing ice door kit and ice guide. Customer also wanted to replace ice and water dispenser levers. Both parts are NLA. Also stated food freezing in RC. Thermistor was in range. Found packed food items had fallen behind drawers restricting air flow. Advised customer on air circulation and prevention of air flow. Office to reschedule. ; ordrng 1 W10823377 (Ice door kit) and 1 WP2180224 (Ice guide)

Arrived onsite and used the LP conversion kit to correct ignition problems and flame heights. Unit is now operating as designed.

"Arrived on site to follow up on oven that was not heating. Installed new bake igniter and retested unit. Verified bake element coming on, same with broil. Unit is working as designed. Call complete."

"Upon arrival I gained access to the microwave and replaced the top interlock, cap, mag, diode and fuse per previous diagnosis. After replacing the parts I plugged in the unit to verify functionality and the unit turned on but after a few moments the fuse blew. I am ordering a new fuse and returning with the transformer and control to complete the repair. ; ordrng 1 W10138793 (Fuse)"

"Arrived on site for customer complaint of loud noise and unit vibrating, found rear bearings failing causing unit to shake during spin.

"Arrived on site to test unit for not drain and not washing properly. Found shift actuator not connected to shifter and water lines were crossed. Fixed lines and ensured hot is on hot and cold is on cold. Replaced actuator, tested unit, unit works good. No leaks detected. Job complete."

"Arrived on site for customer complaint of unit leaking, bottom tracks broken, and making a grinding noise. Found bottom tracks broken and ball bearings got into drain pump and drain hoses, also found crack in sump assembly near drain pump. Ordering tracks, drain pump, sump assembly, and drain hoses. ; ordrng 1 WPW10545278 (Drain hose) and 1 8269144A (Drain hose) and 2 Cnote (Parts research bottom rack (left and right tracks))s and 1 Cnote (Office to reschedule)"

"Arrived onsite and found unit operating as designed, however food in fridge is freezing because the unit is set to 33f. Corrected temps to recommended setting. All checks good."

Arrived on site to install previously ordered ice container. Found the ice door was opening and closing properly.

Arrived on site to diagnose a dishwasher that will not turn on.

"Arrived on site for fridge not cooling in both sections . Found evap covered in ice . Having customer defrost issue before next visit . . Ordering UI ,control,heater, fan ,harness . No water leaks detected at time of service. Call to set return . ; ordrng 1 W11317276 (Diffuser) and 1 W11518204 (Ui) and 1 WP2315549 (Evap fan) and 1 W11545823 (Harnes) and 1 WP2323198 (Heater)"

Arrived on site for not making ice . Found ice maker not harvesting . Light switch and bin sensor checked normal. Replaced ice maker . Ran harvest completely . No water leaks detected at time of service.

"Arrived on site to follow up on dryer making loud squeaking noises. Replaced felt on front and rear of unit, also replaced belt and additional roller. Retested and unit now only has 1 small occasional squeak I can not easily remove. All moving parts have been properly tested and good. Only way to reduce noise any further is to strip and replace panels for drum in front and rear, and possibly new motor.

"Arrived on site to inspect unit for not making ice, upon inspection found the ice maker worked but did not fill, checked valve and found ice solenoid broken, replaced valve and tested. Ice maker filled normally. Complete"

"Onsite to install previously diagnosed part. Replaced ACU. Tested unit with cup of water. Unit now beeps when finished, functioning as designed. Call complete."

"Arrived on site to follow up on dryer making a rattling noise while in use. Customer had several videos of a nasty metallic rattling in the unit. Ran unit with some towels and could not reproduce, but given the sounds in the video we can add the updated blower housing seal and some sound pads inside. ordering seal kit and sound pads.; ordrng 1 W11401018 (Kit) and 4 W11113654 (Sound pads)s"

Arrived on site for ice machine being loud. I inspected the unit and work area. I found all components secured and in place. I found service pointer W11553464 Rev. A. I am ordering parts based on the service pointer and will call techline when we return. The customer stated the unit is getting to 60 decibels. The office will reschedule when we have an eta on parts.; ordrng 1 W11546717 (Pad foam)

Arrived onsite for refrigerator not making ice and RC/FC lights out. Upon arrival I found the RC = 38 set to 33 and the FC = 1 set to 0. I found some items blocking the vent in the RC. I ran test 56 and found E5 for the ice maker. After replacing all lights restored. I accessed and replaced the ice maker. I cycled power and checked error codes again for the ice maker. I confirmed the ice fan is running in diagnostics. I advised the customer to give the unit 24 hours to start producing a good amount. No leaks detected during time of service. Job complete.

"Arrived on site to diagnose vent hood having grease buildup issues, upon arrival the customer informed me that grease is forming and pooling on the left side, I instructed the customer to have the vent checked for any blockage, she also informed me that the filters are not staying in place, I verified this, I am ordering both filters for return service. Job complete.; ordrng 2 W10915369 (Filter)s"

"Arrived onsite for a sparkling issue and found cap screws rusted out.

Arrived on site for water not working . Found water was shut off at wall . Turned on water . All checked normal. No water leaks detected at time of service. Job complete

Arrived onsite to install previously diagnosed parts. I installed the main control and damper control. I tested the unit and the damper is working as designed with no more abnormal noise. Job complete.

Performed streem diagnosis. Found several buttons do not respond to input including the start button.

Arrived on job to replace previously diagnosed part. After replacement test operation

"Arrived onsite for unit not pre heating up to 350 degrees and some gas smells coming from the burners after use. Checked that front right burner would not light fast enough. Order new caps and burner heads. Tested the unit and the unit is working, but customer said that it not always consistent at pre heating. As we return may need to replace the spark module and gas valve. Office to reschedule ; ordrng 1 REQUEST (2HR) and 1 W11161846 (cap-burner) and 1 WPW10256028 (burnr-head)"

Arrived on site to test unit for smell. Found dirty filter and dirty disposal. Cleaned filter test unit and advised customer to clean unit with vinegar to help with the smell job complete.

Onsite for FC building condensation and freezing near door. Ice build up found near front top inside FC and on top door shelf. Called techline spoke to Bruce Same SR #. He advised to seal inner liner on both compartments and add shim washer to door hinge. Added sealant to both compartments and added washer (from truck stock) to hinge. Unit now functioning as designed. Call complete.

Arrived on site for a dishwasher that?s not washing dishes on the upper rack. Inspected unit and work area. Confirm the customers complaint and found paper stuck in the upper spray arm holes. Removed the paper using a dental pick and cleaned out spray arm. Tested the unit and the unit began to work as designed. Call complete.

Arrived onsite and found unit operating with failed belt due to seized idler. Replaced belt and idler pulley. All else checks good.

"Arrived on site for no cool in fresh food section. Fan running no air flow to fresh food section,removed cover,evaporator not incased in ice unit is defrosting correctly. Found ice build up in vents,cleared ice from vents,added adhesive to liner gaps checked door seal on both doors good.

"Arrived on site for ice building up on fresh food evap . Ran diagnostics fresh fan making noise . All else checked normal . Did find evap tray slightly bowed ,ordering shims , cover evap , screws . No water leaks detected at time of service. Call to set return.; ordrng 4 Evap shimss and 1 W11188493 (Evap cover) and 4 67006425s"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the main control and found the socket was not needed. Tested the unit with my tester bulb and unit is operating as designed. Job completed."

Arrived on site to test unit for cooking light not working. Found broken glass from socket. Replaced socket and light bulb test unit and unit test good job complete.

Arrived on site for NOT HEATING UP- TURNS ON AND ROTATES BUT NO HEAT AT ALL. Tested microwave with a cup of water for one minute. Did not heat. Gained access to inverter and wasnt ohming out to proper readings. Removed inverter and installed new inverter. Tested with cup of water. Still not heating. Found magnetron had also failed. Removed magnetron and installed new magnetron. Powered up microwave and tested with one cup of water. Microwave now heating as designed. Job completed.

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and checked for error codes in test 56 and found E5. I tested the ice maker in tests 58, 59, 57 and 45. Ice maker is operating as designed. Emitter & receiver boards are operating as well. I removed and replaced the HV control and retested. Unit is operating as designed. No water leaks observed during service, job completed."