Near Austin, TX 78749
Luis
Job Details: 05/03/2019
REFRIGERATOR KITCHENAID KRFF302EBS00 Arrived on site for missing brace support. Installed new brace support to frame checked frame unit working as designed.
Near Austin, TX 78746
Luis
Job Details: 05/03/2019
ICE MACHINE WHIRLPOOL KUIC18PNZS0 "Arrived on site for no ice. Ran diagnostics,water filled reservoir,recirculating pump failed diagnosed failed pump. Unit passed all other test. Installed new recirculating pump powered unit on ran diagnostics,pump passed.
Near Lampasas, TX 76550
Al
Job Details: 05/03/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived to inspect refrigerator leaking water from back cabinet. Disassembled the rear panel and discovered the drain tube was clogged sending water from the rear portion of the unit. Removed and unclogged the drain tube, reassembled the unit and unit tested as designed..ALL WATER LINES WERE DRY AT THE TIME OF SERVICE JOB COMPLETE ."
Near Killeen, TX 76542
Joel G.
Job Details: 05/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site to install part I previously diagnosed. Pulled vacuum and verified no leak according to vacuum. Refilled 5.5 oz high side. Verified no water leaks at time of svc call.
Near Belton, TX 76513
Al
Job Details: 05/03/2019
COOKTOP KITCHENAID KDRS483VSS03 "Arrived to inspect burners not working properly. Verified complaint and removed, adjusted the caps and burn heads and checked all igniters. Checked the supply into the unit. Reassembled the unit and the unit tested as designed. Also Calibrated the unit according to customer satisfaction.Customer satisfied JOB COMPLETE."
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/03/2019
COOKTOP UNKNOWN GLS3665RS01 Removed and replaced both rear burner spark module’s. Operations are now normal.
Near Jonestown, TX 78645
James
Job Details: 05/03/2019
RANGE JENN-AIR JLRP436WP01 Arrived on site and tested operation. I found no faults and the time was off by 4 minutes. During diagnostics I found all features could not be access. Installed new ui and power supply. Tested operation and found unit working properly and all functions test good. Job complete
Near Pflugerville, TX 78660
Cliff
Job Details: 05/03/2019
MICROWAVE GE PEB7227SL1SS Arrived on site to replace parts ordered by previous technician. Replaced leveler switch and board latch. Tested unit and found all is functioning properly at this time and control panel was not needed.
Near Austin, TX 78717
Lou
Job Details: 05/03/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher tones and racks. Upon further inspection, the customer advised that the completion tone does not work anymore. I turned the tone back on by pressing and holding the Hi-temp wash button. Once the tone was on, I placed the diagnostics and tested. The unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78704
Wesley
Job Details: 05/03/2019
WASHER WHIRLPOOL WTW7000DW1 Arrived onnsite and found unit operating as designed at time of service. Found reports of off balance during towel loads. Advised customer on use and care and condition. All checks good.
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on and replaced pantry drawer wiring harness and thermistor per factory diagnosis. All operations are now normal and all water connections are dry.
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/03/2019
REFRIGERATOR GE GSHF6LGBCHBB Arrived on site for noisy water dispenser condition. When dispensing water the filter housing is knocking. Replaced housing and tested. Sound levels are now normal and all water connections are dry.
Near Elgin, TX 78621
Steve C.
Job Details: 05/03/2019
DISHWASHER MAYTAG MDB8959SFE4 Arrived on site for the unit left track broke apart. Found the left side is broken. Replaced both tracks and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Leander, TX 78641
James
Job Details: 05/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and installed new ice maker. Tested operation and found ice maker cycles properly. Instructed customer to throw out the first few batches of ice then it can be used. Job complete
Near Austin, TX 78732
Paul
Job Details: 05/03/2019
DISHWASHER GE ZDT975SPJ0SS Arrived onsite to replace the previous diagnosed parts. I replaced the drain pump and tested the unit. The unit is working as designed. There were no water leaks present at the time of service.. Call complete.
Near Austin, TX 78757
Cliff
Job Details: 05/03/2019
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site to diagnose a range with an oven door that will not close. Found right side hinge broken. Replaced hinge and tested unit. Found all is functioning properly at this time.
Near Bastrop, TX 78602
Steve C.
Job Details: 05/03/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for the unit ice has a bad taste. Customer advise the water is fine. Replaced the ice maker due to the molding is defective. Tested the unit and unit works properly. All water connections were dry at the time of service.
Near Austin, TX 78754
Joseph C.
Job Details: 05/03/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for “not making ice” complaint. Inspected unit and found that problem was “ice buildup in freezer” issue. Door had not been sealing properly. Adjusted door to make seal more secure. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78741
Joseph C.
Job Details: 05/03/2019
WASHER WHIRLPOOL WTW4955HW0 "Arrived on site for “noisy operation” complaint. Inspected unit and found damaged pulley, on splutch, rubbing on belt shield. Removed and replaced splutch assembly. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78717
Lou
Job Details: 05/03/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "arrived on site to install previously diagnosed and ordered parts. Due to the unit freezing up, I removed ad replaced the fan scroll, rc/fc thermistors, bimetal and HV Control. Tested the unit and it began to cool. I advised the customer to give the unit 12-24 hours to completely cool down. No water leaks observed during service, job completed."
Near Austin, TX 78702
Wesley
Job Details: 05/03/2019
WASHER WHIRLPOOL WFW9750WW01 Arrived on site and found unit operating with broken hinge. Replaced hinge and tested unit. All operating as designed.
Near Bee Cave, TX 78738
Brandon
Job Details: 05/03/2019
REFRIGERATOR KITCHENAID KSSC48MHS00 "Arrived on site for customer complaint of unit not cooling, found faulty evaporator fan motor, I replaced motor, unit tested good."
Near Austin, TX 78653
Joseph C.
Job Details: 05/03/2019
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for “dented front panel on storage drawer” complaint. Inspected unit and found dented front storage drawer panel. Removed and replaced front panel on storage drawer. Unit checks good.
Near Austin, TX 78737
Leonardo
Job Details: 05/03/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived on site to test unit for unit not washing or heating. Test unit and found bad wash motor. Replaced wash motor test unit and unit washing correctly water spraying but unit still not heating. Checked element and element was good and tod was good. Replaced board test unit and unit test good, unit is washing and heating correctly no leaks present at this time job complete."
Near Bastrop, TX 78602
Steve C.
Job Details: 05/03/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for the unit is not freezing or cooling. Found the unit compressor would make a clicking noise. All the fans are working properly.Replace the starter device on the unit and the unit is working properly. All water connections were dry at the time of service. Advise customer to wait 24 hours for the unit to start freezing and cooling.
Near New Braunfels, TX 78132
Kevin
Job Details: 05/03/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site and found customer is experiencing too much ice production, customer has turned off icemaker. Replaced bin thermistor, no further repair is required at this time. No water leaks from connections at time of service, job complete."
Near Canyon Lake, TX 78133
Kevin
Job Details: 05/03/2019
OVEN WHIRLPOOL WOD93EC0AS06 arrived on site and found no power to oven lights in either oven, replaced control board and found one harness wire has separated. After correcting lights are now operating properly. Job complete"
Near Lakeway, TX 78734
Paul
Job Details: 05/03/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived onsite for the dishwasher not draining. I found a new disposal installed and the plug not knocked out. I knocked the plug out of the disposal and tested the dishwasher. The unit drained and worked as designed. There were no water leaks present at the time of service. Call complete.
Near West Lake Hills, TX 78746
Leonardo
Job Details: 05/03/2019
DISHWASHER KITCHENAID KUDE70FXSS1 Arrived on site to replace board and console and owi sensor. Replaced all parts test unit and unit test good job complete no leaks present at this time no error codes.
Near Georgetown, TX 78633
Arthur B.
Job Details: 05/02/2019
DISHWASHER MAYTAG MDB5601AWQ Arrived onsite for customer complaint of dishwasher not washing properly. Tested unit and found unit was pumping water as intended. Did find customer not priming hot water prior to cycle start. Advised to run hot water and use dishwasher cleaner. No other issues found.. All water connections were dry at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 05/02/2019
WASHER GE GTW460ASJWW "Arrived on site for unit noses in agitation, found agitator loose/cracked, , and would need replaced no leaks on site ; ordrng 1 CNOTE (OFFICE RS ) and 1 WH43X25447 (agitator base asm) and 1 WH43X25448 (auger asm)"
Near Belton, TX 76513
Joel G.
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRT108FZDB02
Near Florence, TX 76527
Jonathan
Job Details: 05/02/2019
WASHER WHIRLPOOL CHW9150GW0 "Arrived on site for washer having fault code of F-25. Gained to UI control and removed connector 1AA. Performed diagnostics mode and tested unit. Found unit would not go past door lock. Followed tech sheet and found failed MCU. Removed MCU and installed new. Tested unit and found no response. Will need to replace motor according to tech sheet. Will return with main control motor control and motor.. ; ordrng 1 W11229665 (CNTROL) and 1 WPW10171927 (MOTOR ) and 1 WPW10367632 (FILTER CONTROL) and 1 WPW10384849 (MCU)"
Near Austin, TX 78702
Wesley
Job Details: 05/02/2019
WASHER WHIRLPOOL WFW5090GW Arrived on site and saw picture of leaking from underneath unit. Unable to repeat symptom and found all components dry during testing of all functions. All checks good. Advised customer on use and care.
Near Hutto, TX 78634
Andy
Job Details: 05/02/2019
WASHER WHIRLPOOL WTW7000DW3 Arrived on site for washer not operating properly. Tested and inspected unit and found failed UI removed failed part and replaced with new. Tested unit and found washer still has issues. Called tech line and spoke with RobertWas instructed to replace UI and main control at the same time. Ordering UI and control . No water leaks present at time of service.; ordrng 1 W11089548 (UI) and 1 W11182871 (CONTROL )
Near Taylor, TX 76574
Andy
Job Details: 05/02/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer making noise. Tested and inspected unit and could not repeat noise. Had customer put clothes in unit and still could not repeat noise. Customer stated that when it made the noise it was the same as before. Adjusted venting and added more padding. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78744
Kevin
Job Details: 05/02/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found drum glide is making contact with plastic push screws that hold felt ring on, adjusted placement and noise has stopped. Could not check airflow out of dryer. Dryer is lifted on a homemade pedestal and can’t be pulled out behind it. Removed small amount of lint from the interior. Found no airflow through lint screen recommended that customer have bent from the wall connection to the exterior of the home cleaned by a service, job complete"
Near , TX 78754
Scott
Job Details: 05/02/2019
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site for melted knobs , plastic coating had bubbled . Recommenced when cooking with lager cookwear to use back burners . Ordering 3 knobs No gas leaks detected at time of service . .; ordrng 1 C-NOTES and 3 W11084623s"
Near Pflugerville, TX 78660
Steve C.
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for the unit is not cooling or freezing. Tested the unit and found all the fans are not working. The compressor will turn on and is working properly. Unit will need a new condenser fan, evaporator fan motor, and control.; ordrng 1 W10854034 (motor-cond) and 1 W11174836 (CONTROL) and 1 WP2315549 (motor-evap)"
Near Austin, TX 78726
Paul
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
Near Leander, TX 78641
James
Job Details: 05/02/2019
DISHWASHER KITCHENAID KDFE104HPS0
Near Georgetown, TX 78633
Al
Job Details: 05/02/2019
DRYER WHIRLPOOL MEDX655DW0 "Arrived to inspect dryer not drying. Confirmed the complaint and checked continuity on all associated parts and al checked good...JOB COMPLETE"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/02/2019
ICE MACHINE WHIRLPOOL KUIX305ESS2 Arrived on site to diagnose an ice machine that is making unusual noises when cycling. Tested all parts and components and found no mechanical failures to machine at this time. Advised homeowner on normal production sounds caused by harvest and flushing rinse of ice maker cycling. No repairs are needed at this time and all is working properly.
Near Hutto, TX 78634
Thomas L.
Job Details: 05/02/2019
REFRIGERATOR FRIGIDAIRE CHFNCNFNF Arrived on site for unit leaking water on the house floor. See pics. Found that the water leak was coming from the union for the waterline that goes up the door. Reconnected loose union at the bottom of the door behind the toe panel and all water connections are now dry.
Near Leander, TX 78641
James
Job Details: 05/02/2019
WASHER WHIRLPOOL WTW4950HW1 Arrived on site and tested operation. I found that the unit is full of water and not starting cycle. Ran diagnostics and drained water. I found a fault for actuator and tested. I found actuator has failed and also damaged cam assembly. Installed new actuator and cam. Calibrated unit and ran automatic diagnostics cycle. Unit tests good and no faults after repair. Job complete
Near Killeen, TX 76542
Joel G.
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to diagnose fridge making noise and frost in ff evap. Customer defrosted the frost so I couldn’t verify frost but will ff fan mtr replaced along with main board. Found air damper making loud noise constantly and will need replaced. All is checks fine Verified no water leaks at time of svc call. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 WPW10248595 (DAMPER)
Near Austin, TX 78701
Leonardo
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL WDF550SAFS
Near Hutto, TX 78634
Andy
Job Details: 05/02/2019
OVEN WHIRLPOOL WFE320M0ES2 Arrived on site for range oven not heating. Tested and inspected unit and found failed fuse as well as control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78727
Steve C.
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site for the unit is leaking water. Tested the unit and found the drain tube is clogged causing the water to back flow and leak. Also found the glass shelf right led light is defective. Advise customer to manually defrost the unit.
Near Leander, TX 78641
James
Job Details: 05/02/2019
COMPACTOR JENN-AIR TC707S4 Arrived on site and tested operation. I found the ram stuck down and unit would not start. Uninstalled and tested for proper voltage and found to be good. I found a loose connection on the on/off switch and corrected. Unit tests good. Job complete
Near Bertram, TX 78605
Cliff
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM03 Arrived on site to Diagnose a refrigerator that is not cooling. Found evaporator fan motor running it very slow RPMs causing ice build up on evaporator coil. Replaced evaporator fan motor and found all is now working properly at this time. Removed all ice from coil and check for leaks. No leaks were found at time of service.
Near Bertram, TX 78605
Cliff
Job Details: 05/02/2019
WASHER MAYTAG MVWB765FW0 Arrived on site to diagnose a washing machine that is non-operational and has error codes. Found a communication error code caused by faulty console. Replaced console and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Taylor, TX 76574
Andy
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher not spraying. Tested and inspected unit and failed pump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78732
Paul
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL GC5NHAXSB01 Arrived onsite to replace the previous diagnosed parts. I removed the filter housing and blew the lines from the valve to the wall out and found the line from the housing to the wall valve completely full of carbon again. I disconnected the line from the wall valve and ran the wall valve until the water was clean and all of the carbon was gone. I blew the other lines out with 100 psi of compressed air. I replaced the housing and installed a new filter the customer had. I tested the dispenser and it is working as designed.. There were no water leaks present at the time of service.
Near Austin, TX 78738
Brandon
Job Details: 05/02/2019
DISHWASHER KITCHENAID KDTE104DSS1 "Arrived on site for customer complaint of unit leaking, there were 3 undissolved soap pods that were not removed Unit tested good once soap pods were removed."
Near Pflugerville, TX 78660
Scott
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for broken handle on draw . Found facia on upper freezer draw broken . Ordering whole draw assembly due to some cracks on draw bin . .No water leaks detected at time of service . ; ordrng 1 AUTHO and 1 WPW10493169 (bin-freezr)
Near , TX 78633
Steve C.
Job Details: 05/02/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for the unit control panel is not working properly. Tested the unit and found the unit is working properly. Did a factory reset on the unit. Unit is working properly and job complete.
Near Killeen, TX 76549
Arthur B.
Job Details: 05/02/2019
REFRIGERATOR FRIGIDAIRE DFHS2313MFKA Arrived onsite for customer complaint of SxS refrigerator not making ice. Found icemaker stuck mid harvest. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. All water connections were dry at time of service.
Near Austin, TX 78738
Brandon
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for customer complaint of unit not producing ice, and unit leaking. Found e2 error code, I reset controls, tested ice maker, that tested good. Found leak coming from fresh food section evaporator drain, ordering drain extension, uib, and control. ordrng 1 W10894103 (cntrl-elec) and 1 W11084807 (extension) and 1 WPW10577369 (cover-back)"
Near Taylor, TX 76574
Andy
Job Details: 05/02/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range bottom door not aligned properly. Tested and inspected unit and found bent right side hinge. Made adjustments. Tested door operations and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78703
Wesley
Job Details: 05/02/2019
WASHER WHIRLPOOL WFW3090GW
Near Pflugerville, TX 78660
Tyler B.
Job Details: 05/02/2019
WASHER WHIRLPOOL WFW70HEBW1 "Arrived on site for unit leaks, found hose from dispenser came off bellow fitting. Re attached and tested good, with no leaks on site"
Near Austin, TX 78717
Lou
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL GU1200XTLB2 "arrived on site to inspect dishwasher leaking. Upon further inspection, I found that the customer had a towel under t(e front of the unit and it was wet. I turned the unit drain pump on and it drained the water out of the unit. I turned the unit on a normal cycle and the unit filled and the float switch engaged and the unit began to operate as designed. I found that the unit was slightly tilted forward and was not level. Also, the customer is using too much detergent. I leveled the unit and continued to run the cycle and the unit never leaked. I advised the customer of my findings and made recommendations for detergent use. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Jonathan
Job Details: 05/02/2019
OVEN WHIRLPOOL KODE500ESS02 Arrived on site for oven having error code of F1-E0. Customer stated that when steam hits UI when opening door it would either power off or go to different setting. Performed diagnostics mode and confirmed failure. Called tech support and spoke with Dave. He stated due to cooking style that failure will occur when to much steam get to UI. Recommend to replace UI. Spoke with customer on failure and she stated that she did not pull unit to replace UI. Inspected door gasket and found no issues. Tested all key functions and all tested good.
Near Johnson City, TX 78636
Robert
Job Details: 05/02/2019
WASHER MAYTAG MVWB765FW3 Arrived on job for complaints of not washing. Ran diagnostics and got code F7E9 locked rotor and F0E3 over load. Also a noise in agitation. ; ordrng 1 W11195971 (STATOR ) and 1 W11260238 (ROTOR )
Near Austin, TX 78734
Brandon
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of door dented, and shelf broken, I replaced door and shelf. Unit tested good."
Near Austin, TX 78746
Robert
Job Details: 05/02/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived on job for complaints of error codes. Ran diagnostics and operation normal customer said no codes in last week.
Near Austin, TX 78738
Brandon
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site to replace control board, after replacing I tested everything in diagnostic mode, unit tested good."
Near Driftwood, TX 78619
Luis
Job Details: 05/02/2019
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for door issue.. Removed damaged ui ordering part under part number on old ui; ordrng 1 W11099342 (SIDE UI CONTROL)"
Near Belton, TX 76513
Joel G.
Job Details: 05/02/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site to diagnose washer making noise and not spinning. Ran diags and found motor fault along with latch switch fault. Disconnect motor from gearcase and motor is very noisy. Will need motor replaced along with lid latch assy.. Drain is secure, verified no water leaks at time of svc call.; ordrng 1 W10870913 (gearcase) and 1 W11026785 (motor-drve)"
Near Austin, TX 78731
Luis
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site for water leaking from corner of freezer door. Removed kickplate found water line not fully inserted to union. Installed water line correctly into union. Removed ice bucket found gaps in liner chute. Added adhesive to seal liner gaps.
Near Round Rock, TX 78664
Arthur B.
Job Details: 05/02/2019
WASHER GE GTW685BSL0WS "Arrived onsite for customer complaint of top load washer not able to wash small loads. Upon inspection, found suspension bouncing around irratically. Unit will need new suspension. . All water connections were dry at time of service.; ordrng 2 WH16X26910 (rod & spring asm rig)s and 2 WH16X26911 (rod & spring asm lef)s"
Near Austin, TX 78746
Robert
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of no power . Found loose connection at box. Correct error and test. No leaks detected at time of service.
Near Austin, TX 78729
Lou
Job Details: 05/02/2019
MICROWAVE KITCHENAID KMHC319EWH3 "arrived on site to inspect microwave no heat. Upon further inspection, I found the unit had power and when I opened the door, the interior light came on. According to ticket, customer complaint was no heat and the interior light did not come on when door is open. I placed a cup of water into the unit and turned it on for 30 seconds and as soon as I turned it on, the unit began to make a loud humming noise. I advised the customer that I will be ordering a magnetron, capacitor and diode and will need to schedule a return service.. I am ordering the magnetron, capacitor and diode . ; ordrng 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron) and 1 W11256462 (DIODE)"
Near Austin, TX 78738
Brandon
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for customer complaint of unit making noise after freezer door had been left open. Found ice droplets in freezer, instructed customer that the unit may need to be defrosted due to the freezer door being left open. I added loctite to freezer handle set screws. Unit tested good."
Near The Hills, TX 78738
Brandon
Job Details: 05/02/2019
WASHER MAYTAG MHW3505FW0 "Arrived on site for customer complaint of unit not draining, found clog in drain pump filter, I removed the clog, unit tested good.
Near Round Rock, TX 78681
Lou
Job Details: 05/02/2019
REFRIGERATOR HOTPOINT HSM25GFTASA "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the RC=46 degrees and FC=33 degrees. Previous tech replaced the control. I removed the Evap cover and found that the evaporator had no frost pattern. The compressor was running and all fans were operating as designed. I am ordering the compressor, drier, access valve, and evaporator and CNOTE-AUTHORIZATION. Also ordering a CNOTE-2 HOUR JOB. No water leaks observed during service, ordrng 1 WR86X96 (drier) and 1 WR87X20798 (aasm hi side) and 1 WR87X29147 (EVAPORATOR REPLACEMENT KIT)"
Near Austin, TX 78748
Kevin
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and inspected refrigerator and found black wire on harness between pantry UI and drawer rail connections is broken. Replaced harness and function has returned to pantry UI. , job complete."
Near Austin, TX 78733
Tyler B.
Job Details: 05/02/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for unit not spinning,found hub stripped, replaced hub and tested good, no leaks on site
Near Austin, TX 78717
Lou
Job Details: 05/02/2019
DRYER SAMSUNG DV422EWHDWR/AA
Near Austin, TX 78725
Joseph C.
Job Details: 05/02/2019
WASHER GE GTW460ASJ4WW "Arrived on site for “sometimes doesn’t completely drain/fabric softener can make unit stink and spots clothes” complaint. Inspected unit and found control to be faulty. Ordering new control. . No leaks detected' at time of service.; ordrng 1 WH18X28174 (CONTROL)"
Near Dripping Springs, TX 78620
Robert
Job Details: 05/02/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on job to replace door and arm. After replacement test operation.
Near Georgetown, TX 78633
Al
Job Details: 05/02/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived to inspect oven with temperature issues. Used my temperature sensor and calibrated the unit. Possibly from recent power outages in the area.Unit is now operational to customers satisfaction.JOB COMPLETE
Near Austin, TX 78731
Tyler B.
Job Details: 05/02/2019
MICROWAVE KITCHENAID KMHS120ESS7 "Arrived on site for dented cab, replaced cab and tested good."
Near Marble Falls, TX 78654
Cliff
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site to replace power supply board and compressor inverter control for refrigerator. Replaced inverter prior to replacing power supply and tested unit. Found all is functioning properly at this time and power supply was not needed. No leaks were found at time of service and no other repairs are needed.
Near Georgetown, TX 78628
Jonathan
Job Details: 05/02/2019
DISHWASHER KITCHENAID KDTE204DSS1 "Arrived on site for dishwasher dispenser door not opening and stopping mid cycle. Performed diagnostics mode and found error code 8-4 drain pump error. Monitored test cycle and found not draining. Removed water from unit and found object interfering impeller. Removed object and ran test cycle again. Found unit draining. Found door popping open, due to upper tracks not engaging. Soap dispenser opened both test cycles. Will need to replace upper tracks . ; ordrng 1 W11259785 (TRACK/LEFT) and 1 W11259786 (TRACK/ RIGHT)"
Near Georgetown, TX 78633
Arthur B.
Job Details: 05/02/2019
WASHER AMANA NTW4516FW2 Arrived onsite to remove and replace control to top load washer from prior tech’s diagnosis. Removed faulty control. Installed new replacement. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78717
Lou
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "arrived on site to inspect refrigerator noise. Upon further inspection, I checked temps in the RC=37 degrees and FC=10 degrees. Ice maker is making good ice. Checked evaporator and it had a good frost pattern. Placed in diagnostics and all checked good. Leveled the unit. No water leaks observed during service, job completed."
Near Austin, TX 78750
Lou
Job Details: 05/02/2019
COOKTOP KITCHENAID KGCD807XBL01
Near , TX 78653
Joseph C.
Job Details: 05/02/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for “getting real hot at right side of control panel” complaint. Inspected unit and found to be performing as designed. No leaks detected, at time of service."
Near Lakeway, TX 78734
Paul
Job Details: 05/02/2019
COOKTOP WHIRLPOOL WCE97US0HB00 Arrived onsite for the cooktop with the glass top broken. I found the front left corner shattered from a container getting dropped on it. The glass top needs to be replaced. I replaced the cooktop and tested all of the burners. The unit is working as designed. Call complete.
Near Austin, TX 78734
Brandon
Job Details: 05/02/2019
COOKTOP JENN-AIR JGC8536ADS "Arrived on site for customer complaint of burners being hard to light, found burner heads were clogged and needed cleaning, unit tested good."
Near Blanco, TX 78606
Robert
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on job for complaints of no cool. Compressor running but no frost pattern. Will need to check sealed system. ; and 1 WPW10239732 (evaporator)
Near Austin, TX 78751
Joseph C.
Job Details: 05/02/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site for “loose door trim under handle” complaint. Inspected unit and found door trim coming loose, directly below door handle. Ordering new door panel. No leaks detected, at time of service.; ordrng 1 W11249559 (GLASS DOOR (STAINLESS))"
Near Dripping Springs, TX 78620
Robert
Job Details: 05/02/2019
OVEN JENN-AIR JGRP548WP02 Arrived on job to replace valve. After replacement test operation. Oven working properly. Job complete
Near Liberty Hill, TX 78642
Jonathan
Job Details: 05/02/2019
OVEN WHIRLPOOL WFG530S0ES1 "Arrived on site for range oven intermittently working. Performed diagnostics and tested bake cycle. Removed drawer and found pan touching sparking igniter, causing not to spark correctly. Tested unit and monitored temperature to check cycling. Found oven cycling correctly. All tested good."
Near Austin, TX 78750
Lou
Job Details: 05/02/2019
DRYER WHIRLPOOL WED8540FW2 "arrived on site t dryer not heating. Upon further inspection, I tested ohms to the element, fuse, cutoffs, and found that all checked good. I found that the metal plate in the element was badly warped and beginning to crack.. I advised the customer of my findings and the damage. I am ordering the element and the thermistor No lint observed during service.; ordrng 1 WP3387747 (element) and 1 WP8557403 (thrmst-fix)"
Near Austin, TX 78729
Lou
Job Details: 05/02/2019
DISHWASHER KITCHENAID KDTE204EPA4 "arrived on site to inspect dishwasher falling out of cabinet. Upon further inspection, I found the unit was leaning forward and when opening the door, the drawers would come rolling out. I found that when the unit was installed, the leveling legs were not flush with the tile floor and had fallen off of the tile floor onto the concrete floor; about a 1/4 inch drop causing the unit to tilt forward from the top. I removed the the mounting screws and raise the legs ad pulled the unit forward where the legs were on the tile floor. Leveled the unit and used the prescreened side mounting brackets and remounted the unit to secure it. The customer had some extra tile flooring and I placed some behind leveling legs where the tile floor ended under the unit. Tested the unit and it operated as designed. No water leaks observed during service, job completed.
Near Austin, TX 78737
Leonardo
Job Details: 05/02/2019
OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site to test unit for unit not keeping time or date. Test unit and unit had F6e0 error code 10 times. Panel lost communication with board. Ordering new panel W11351648. ; ordrng 1 W11351648 (CONSOLE )
Near Austin, TX 78752
Joseph C.
Job Details: 05/02/2019
DRYER WHIRLPOOL LER8620PW1