Service History 756

Near Austin, TX 78749
Leonardo
Job Details: 09/04/2019
DISHWASHER KITCHENAID KDPM354GPS0 Arrived on site to test unit for unit leaking. Test u it and found unit leaking from main water line connecting to fill valve. Unit leaking due to incorrect installation. Advised customer to get new water line due to gasket being broken from water line. Job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 09/04/2019
WASHER GE GTW755CSM1WS "arrived on site to inspect washer tearing clothing. Upon further inspection, the customer advised that she has had several shirts that have holes in them after washing. Using my microfiber cloth, I wiped around the inner basket feeling for any snagging. I felt a snag at the bottom of the basket in the area where the basket is crimped together. I advised the customer of my findings and advised that I would order a new basket to resolve the issue. I tested the unit and it operates as designed. I am ordering a basket and will return with the prescreened parts. Office to schedule return service due to part being OOS. No water leaks observed during service.; ordrng 1 WH45X26739 (BASKET ASM)"
Near Spicewood, TX 78669
Brandon
Job Details: 09/04/2019
DISHWASHER JENN-AIR JDB9200CWS1 "Arrived on site for customer complaint of unit not filling up with water, unit tested good at time of service
Near Austin, TX 78741
Luis
Job Details: 09/04/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for door issues. Found fresh food door not sealing correctly rubbing on bottom of liner. Added a washer to the door hinge reassembled unit checked door operation good.
Near Austin, TX 78735
Brandon
Job Details: 09/04/2019
DRYER WHIRLPOOL WED7590FW1 "Arrived on site for customer complaint of noise issue, found blower wheel cracked, I had to cut off the old wheel to get the motor out. I replaced motor and wheel, unit tested good."
Near Elgin, TX 78621
Scott
Job Details: 09/04/2019
WASHER MAYTAG MVWB765FW3 Arrived on site for water in tub and dispenser . Found one of valves dripping . Replaced housing with valve . Ran diagnostics and all checked normal .no water leaks detected at time of service . Job complete .
Near Georgetown, TX 78626
Al
Job Details: 09/04/2019
REFRIGERATOR MAYTAG MFT2976AEM00 Arrived to inspect ice maker issues.Entered the residence and customer advised the unit now makes ice.The ice container was filled with ice.Unit works properly Job complete
Near Driftwood, TX 78619
Brandon
Job Details: 09/04/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site for customer complaint of multiple issues, upper rack falling down, buttons on control not working. Found UI control panel needs replacing, pro scrub not responding, and found broken clip on upper rack left side, as well as right side adjuster broken. Ordering all parts. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 W10250160 (clip) and 1 W10537423 (panel-cntl)"
Near Round Rock, TX 78665
Dona
Job Details: 09/04/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for door falling down, found right hand side pad had broken. Replaced, verified all operations are good. All water connections are dry. Unit cks ok."
Near Austin, TX 78744
Leonardo
Job Details: 09/04/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site to test unit for unit not draining. Test unit and found drain hose clogged. Cleared drain hose test unit and unit draining correctly. Job complete no leaks presents at this time.
Near Round Rock, TX 78665
Al
Job Details: 09/04/2019
REFRIGERATOR GE PFCF1RKZABB Arrived to inspect refrigerator humming during water dispensing cycle.Confirmed the complaint and adjusted the water pressure at the wall.Tested the unit and unit tested as designed.All water lines were dry at the time of service
Near Kyle, TX 78640
Kevin
Job Details: 09/04/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 "Arrived on site and inspected refrigerator and found water is dispensing properly at this time. Couldn’t duplicate the customer complaint at this time, no water leaks detected at time of service, job complete"
Near Austin, TX 78703
Leonardo
Job Details: 09/04/2019
COMPACTOR KITCHENAID KTTS505ESS0 Arrived on site to replace switch. Will need to order new power cord W10830603 at $143.41 and rescheduled Monday for customer will need to pay $259.99 for labor. ; ordrng 1 MORNINGAPPOINTMENTIFPOSSIBLE (MORNING APPOINTMENT IF POSSIBLE ) and 1 W10830603 (POWER CORD )
Near Leander, TX 78641
James
Job Details: 09/04/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and tested operation. Unit is functioning as designed. Instructed customer on design and that the oven will shut off if the door is left open too long to protect the electronics. Unit working as designed. Job complete
Near Buda, TX 78610
Kevin
Job Details: 09/04/2019
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site and inspected range and found left front infinite switch has failed, replaced it. Also found plug ground has failed and a new plug will be needed, customer will replace plug themselves, job complete"
Near Leander, TX 78645
James
Job Details: 09/04/2019
WASHER MAYTAG MHW5500FW1 Arrived on site and tested operation. I found that the rotor and stator are rubbing causing off balanced spin sound. Unit will need both to repair; ordrng 1 W10870751 (stator) and 1 WPW10544980 (rotor)
Near Smithville, TX 78957
Cliff
Job Details: 09/04/2019
DRYER MAYTAG MEDC215EW1 Arrived on site to install handle for dryer. Installed part and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78681
Thomas L.
Job Details: 09/04/2019
COOKTOP JENN-AIR JGCP436WP01 Arrived on site for right rear burner that will not stop sparking. Tested each and every burner. Once the burners got hot the ignition work properly. Clean all igniters. Tightened all burn her head based screws. Customer will allow unit to cool down later today and he will try to see how the operation is at that point.
Near Leander, TX 78641
James
Job Details: 09/04/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site and tested operation. I found no faults in memory and allowed unit to run full diagnostics cycle with faults at end. I found rinse aid dispenser empty and instructed customer on benefit to using rinse aid. Instructed customer on best practices for optimal wash and drying performance. Unit is working as designed. Job complete
Near Round Rock, TX 78665
Dona
Job Details: 09/04/2019
OVEN WHIRLPOOL WOS51EC0HB00 "Sr#7725727757 Arrived at site for fan not shutting off. Customer said the fan was making a loud noise after a baking cycle. She said it would not turn off and she had to cut the breaker. After she turned it back on, the fan continued to make a loud noise and would not heat properly. I ran diagnostics on the oven and found all functions working properly. The oven heated and fan ran as it should. I kept the oven running for 35+ minutes to see if the customer complaint would start. Nothing ran improperly. I called the Whirlpool safety line to check in with them. They told us to let the customer know that she should call them if she experiences any further issue. I explained why the fan may continue after a bake cycle (cooling electronics) and told her to call if she had further issues."
Near Austin, TX 78703
Wesley
Job Details: 09/04/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for complaint of not washing well and not always cleaning soap out of dispenser. Found unit to be filling and washing properly in diagnostics. Advised customer on use and care tips. No parts replacement recommendations.
Near Georgetown, TX 78628
Dona
Job Details: 09/04/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 "Arrived on site for no operation, found only problem is dispenser door is broken. Will need dispenser replaced, office will need to reschedule once warranty has been verified. All other operations check good. ; ordrng 1 W10861000 (detergent dispenser)"
Near Austin, TX 78750
Andy
Job Details: 09/04/2019
COOKTOP JENN-AIR JED8430ADB "Arrived on site for cooktop same issue knobs not working. Tested and inspected unit and found unit is tripping breaker. Found top right switch failed which from notes appears to not be one that we have replaced before. Was going to order part and order other switch’s to be safe if needed.
Near Austin, TX 78728
Paul
Job Details: 09/04/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the pans and holders. I greased the slides with food grade silicone grease. I tested both pans and they work as designed. Call complete.
Near Santa Clara, TX 78124
Robert
Job Details: 09/04/2019
OVEN WHIRLPOOL WOS72EC0HV01 Arrived on job for complaints of oven not heating. During testing found that there is 240vac going to oven. Found that the broil heating element is not working and the lower heating element is not working properly. K11 relay that is on the control board is not closing when power is transferred. Which is why both elements were not working properly. Need to order control board. Also found scratches on the control panel and the oven door. Builder was there and ask for the front panel and oven door to be ordered because of scratches. ; ordrng 1 W11110284 (glass-door) and 1 W11261165 (CONTROL BOARD) and 1 W11352049 (CONTROL PANEL)
Near Del Valle, TX 78617
Joseph C.
Job Details: 09/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker faulty and torn right fresh foods goor gasket to be torn. Removed and replaced ice maker and right fresh foods door gasket. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near San Marcos, TX 78666
Robert
Job Details: 09/04/2019
DISHWASHER WHIRLPOOL WDT730PAHW0 Arrived on job for complaints of dishwasher not drying. Ran diagnostics and everything tested good no error codes. Customer is using drying agent and recommended using sanitizing feature to help dry dishes. No leaks detected. Complete.
Near Kyle, TX 78640
Kevin
Job Details: 09/04/2019
REFRIGERATOR KITCHENAID KUDF204ESB00 "arrived on site and inspected refrigerator and found it it’s not cooling, moving upper harness in and out causes Display to lose power. Recommend replacing harness and having display board and control board on hand if needed. ordrng 1 W10789534 (harns-wire) and 1 W10789537 (display) and 1 WPW10788697 (cntrl-elec)"
Near Austin, TX 78757
Paul
Job Details: 09/04/2019
DRYER WHIRLPOOL WED6620HC1 Arrived onsite for the dryer that leaks from the door and makes a clicking noise. I tested the unit in diagnostics and the unit worked as designed. The steam valve worked properly and no water came out of the orifice when the unit shut off. I went over use of the steam option with the customer. The unit is working as designed. Call complete.
Near Austin, TX 78723
Joseph C.
Job Details: 09/04/2019
DRYER MAYTAG MGD3500FW0 "Arrived on site for “noisy operation” complaint. Inspected unit and found motor mount to be loose. Installed pad under unit and installed three new screws, that had been missing. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Parts are $40.55. Labor is $159.99. Customer paid $217.08."
Near Austin, TX 78741
Leonardo
Job Details: 09/04/2019
MICROWAVE WHIRLPOOL WMH53520CS1 Arrived on site to test unit for unit sparking. Test unit and found bad cap and diode.
Near Austin, TX 78757
Scott
Job Details: 09/04/2019
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site for oven hinge issues . Found left hinge bent . Replaced hinges . Door is now closing normally . Job complete .
Near Austin, TX 78738
Andy
Job Details: 09/04/2019
DRYER MAYTAG MGDP575GW0 Arrived on site for dryer streaks on clothes and on unit. Inspected unit and found dark streaks on unit as well as issue with seal. Contacted office and and was instructed that marks will not be covered as that is cosmetic issue. Removed failed seal and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time time.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/04/2019
REFRIGERATOR LG LFX31925ST/05 Removed please do to corroded tray. New icemaker cycled properly and all water connections are dry
Near Austin, TX 78701
Joseph C.
Job Details: 09/04/2019
RANGE HOTPOINT RGA520EW4WH "Arrived on site for “unit not igniting” complaint. Inspected unit and found no issues with unit. No leaks detected. Advised customer to contact office, if issue returns.
Near Austin, TX 78704
Joseph C.
Job Details: 09/04/2019
OVEN WHIRLPOOL WOS51ES4ES01 "On site for “unit taking too long to achieve preheat status” complaint. Inspected unit and found broil element faulty and shorted control. Ordering new broil element. Will bring back controls and sensor.Customer requests JD, for return visit.; ordrng 1 REQUESTSJDFORRETURNVISIT (REQUESTS JD FOR RETURN VISIT) and 1 W10685631 (broiler element)"
Near Austin, TX 78738
Andy
Job Details: 09/04/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator not cooling in RC. Tested and inspected unit and found failed evaporator motor and damper. Ordering damper,No water leaks present at time of service.Instructed customer to defrost unit prior to return trip and instructed how to do so properly. Customer signed waiver.; ordrng 1 WPW10248595 (DAMPER )"
Near Austin, TX 78750
Andy
Job Details: 09/04/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not operating. Tested voltage and found each line had good voltage. 240 together and each line had 120 to neutral. Tested under load and L1 dropped to 22 volts and L2 jumped up to 240 volts. Had customer take video of voltage test and customer sent to owner. No repairs are needed at this time.
Near Austin, TX 78729
Paul
Job Details: 09/04/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for the refrigerator with a no ice condition. I found the fill tube frozen. I removed the ice from the fill tube and tested the unit. The unit is filling and working as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78628
Dona
Job Details: 09/04/2019
WASHER LG WM2233HW "Arrived on site for washer stopping at 37 minutes and not advancing, found drain motor impellers not spinning properly. Will need drain pump. DW will run this call Friday afternoon last call. Customer is going out of town Monday needs sooner service. All water connections are dry. ; ordrng 1 4681EA2001T (DRAIN PUMP)"
Near Austin, TX 78717
Lou
Job Details: 09/04/2019
MICROWAVE WHIRLPOOL WOC54EC0AS02 "arrived on site to install previously diagnosed and ordered parts. At the previous service call, the appliance manager, inverter board and wide interface board were ordered due to error codes F1E5, & F6E0. I removed and replaced the parts and tested and the unit operated and stopped showing error code F1E5. I am ordering the inverter board and magnetron Unit left with power off.; ordrng 1 W10217711 (inverter) and 1 W11098747 (magnetron)"
Near Austin, TX 78717
Lou
Job Details: 09/04/2019
RANGE WHIRLPOOL WEG745H0FS0 "arrived on site to inspect range screw. Upon further inspection, the customer provided a screw they had fallen from the control panel area. I found that it came from the lower console panel. Also, customer advised that the numbers 1,4,7 and timer buttons on the UI don’t work. I attempted to press them and they did not function. I removed the lower console and disconnected the control ribbon and then reconnected it and nothing changed. I am ordering the control panel, UI control, touch control, lower console, gasket and switch membrane.No gas leaks detected during service. I was able to get the screw to stay in it’s mount. The mount was not found on the parts diagram.; ordrng 1 W10728529 (swtch-memb) and 1 W10802457 (gasket) and 1 W10885068 (panl-cntrl) and 1 W10885069 (cntrl-elec) and 1 W11122852 (cntrl-elec) and 1 W11218703 (BRKT-MNTG )"
Near The Hills, TX 78738
Andy
Job Details: 09/03/2019
DRYER WHIRLPOOL DV42H5200EP/A3 Arrived on site for washer not operating. Tested and inspected unit and found failed idler pulley. Removed failed part and replaced with new. Tested unit and unit worked but very loud. Customer stated that unit was making some noise before but not that loud. Found blower wheel rubbing on housing. Made adjustments to housing and found little improvement.
Near Hutto, TX 78634
Thomas L.
Job Details: 09/03/2019
WASHER MAYTAG MVWC565FW0 Arrived on site for no operation. Tested unit to find that the control was sensing that the washer was full of water. Will order and replace control board. Water connections are dried.; ordrng 1 W11116594 (cntrl-elec)
Near Lampasas, TX 76550
Al
Job Details: 09/03/2019
RANGE WHIRLPOOL WFE515S0EB1 "Arrived to inspect door closing issues.Noticed the entire unit was leaning to the left as if it’d been dropped, causing the door closing issues.Customer advised the hinges and receivers have recently been replaced by AARONS rental.The unit has a gap on both sides and will require replacement..Job complete."
Near Woodway, TX 76712
Arthur B.
Job Details: 09/03/2019
VENTHOOD JENN-AIR JXW8536DS0 Arrived onside for customer complaint of venthood not coming on. Unit was uninstalled when arrived. Removed and replaced not control and UI assembly. Reassembled and tested and found no response. Found unit getting 120v.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/03/2019
FREEZER KENMORE 253.264421 "Arrived on site for no cool condition. Found compressor too hot to touch. Compressor is pulling almost 2 amps and creating only approximately 34 degrees. . Unit will need a new compressor.
Near Canyon Lake, TX 78132
Robert
Job Details: 09/03/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on job to replace panel. After replacement test operation. No leaks detected at time of service
Near New Braunfels, TX 78132
Robert
Job Details: 09/03/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on job for complaints of long fill. Found the water valve not allowing full flow of water screen clean . Replaced valve and test. No leaks detected at time of service
Near Austin, TX 78732
Andy
Job Details: 09/03/2019
COOKTOP JENN-AIR JGCP648ADP "Arrived on site for 2 front burners not working. Tested and inspected unit and spoke with customer and found all 3 front burners not operating properly as well as back left burner. Removed and replaced back left burner, front middle burner and front right burner. No gas leaks present at time of service. .; ordrng 1 74007736 (BURNER )"
Near Canyon Lake, TX 78133
Robert
Job Details: 09/03/2019
OVEN WHIRLPOOL WOD77EC0HV Arrived on job for complaints of not powering off cook cycle. Found the operation of oven normal.
Near Liberty Hill, TX 78642
James
Job Details: 09/03/2019
WASHER WHIRLPOOL WFW8620HC0 Arrived on site and tested operation. I found that the unit will not cycle through diagnostics properly and has a fault for clean washer cycle attempted with a load in basket. Customer has not run a clean washer cycle on unit. I also found that the console does not always respond to input and will indicate door locked when door is not locked. Inspected control and found upper harness damaged and causing failure. Unit will need new harness from control to console and new control and console to repair. ; ordrng 1 W11318752 (HARNESS) and 1 W11322880 (CONTROL) and 1 W11327395 (CONSOLE )
Near Buda, TX 78610
Robert
Job Details: 09/03/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on job for complaints of bulb damaged. Found socket damaged. Replaced socket and tested.
Near Austin, TX 78738
Andy
Job Details: 09/03/2019
VENTHOOD WHIRLPOOL KUX8036YSS1 Arrived on site for vent hood lights not working. Tested and inspected unit and found failed bulbs. Stated to customer that bulbs will not be covered and informed customer how to remove and replace. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near Liberty Hill, TX 78642
James
Job Details: 09/03/2019
WASHER WHIRLPOOL MVWB865GW0 "Arrived on site and tested operation. I found no faults in memory and unit cycles through diagnostics. I found that the gear case is leaking oil and customer has video of issue and you can hear the gear case making a chatting noise in agitation. Unit will need new gear case, stator and clutch to repair. ; ordrng 1 W10915700 (stator)"
Near Liberty Hill, TX 78642
James
Job Details: 09/03/2019
FREEZER WHIRLPOOL WZF34X18DW03 Arrived on site and found evaporator completely frozen solid. Ran diagnostics and found heater circuit is good. Installed new control to correct defrost issue. Instructed customer that the unit will need to be off and door opened to allow evaporator to completely thaw. Job complete
Near Austin, TX 78757
Tyler B.
Job Details: 09/03/2019
VENTHOOD KITCHENAID KVUB400GSS00 "Arrived on site for unit with no power. Removed covers and found power to UI and power to blower was not plugged in. Plugged in and tested good, couldn’t get model pic due to piece of cabinet covering tag"
Near Pflugerville, TX 78660
Andy
Job Details: 09/03/2019
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site for dishwasher not starting or operating. Upon arrival customer informed that issue is that dishwasher is tripping breaker. Inspected breaker panel and found unit is on GFCI/AFCI breaker. Instructed customer that it is not recommended to be on such breaker and that if possible electrician needs to replace with standard breaker. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Cedar Park, TX 78613
James
Job Details: 09/03/2019
REFRIGERATOR GE GSL25JFPABS Arrived on site and found unit unplugged and in the garage. Unit has visual evidence of cooling loss in freezer and fresh food. Customer stated that the freezer evaporator cover was completely frosted over and there was no airflow to refrigerator section. Customer also stated that the water line in the door had kinked when removing the doors to take unit into garage and that he had to cut the water line at the bottom hinge. Water line is molded into freezer door and would require the replacement of the door to repair dispenser. I found the door is no longer available. Placed unit into defrost and found that the control is sending proper voltage to heater circuit. Tested heater and found heater to test good. Unit is cooling currently. Instructed customer that the unit will have to be in it’s failed state to locate failed component to repair. Job complete
Near Austin, TX 78727
Luis
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site for no cool. Powered unit on no frost pattern on evaporator pierced low side reading -20 diagnosed leak in system. Installed a new evaporator and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly
Near Pflugerville, TX 78660
Cliff
Job Details: 09/03/2019
DRYER WHIRLPOOL WGD8500BW0 Arrived on site to diagnose a dryer that will not turn on. Found belt inside unit to small causing idler pulley not to connect properly. Homeowner advised they will order and change a belt themselves. No further repairs to be done by Appliance Express at this time.
Near Driftwood, TX 78619
Brandon
Job Details: 09/03/2019
ICE MACHINE KITCHENAID KUIS18PNZB0 "Arrived on site for customer complaint of unit making noise and and thin ice, found water level sensor/recirculating pump error in diagnostic mode. I replace recirculating pump, unit tested good.
Near Wimberley, TX 78676
Robert
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on job to replace harness. After replacement test operation. No leaks detected at time of service.
Near Copperas Cove, TX 76522
Al
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY08 Arrived to inspect refrigerator leaking.Removed the rear panel and discovered the drain tube was snapped in half and causing the drained water to leak onto the floor.Removed and replaced the drain tube.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied Job complete.
Near Austin, TX 78705
Scott
Job Details: 09/03/2019
DRYER WHIRLPOOL WED560LHW0 arrived on site for no display . Found unit would accept selections and run but no lights on display . Will need UI and control.also UI HARNES and badge in case it dosent come with new UI No lint build up at time of service . Please call to set return .; ordrng 1 W11160620 (UI HARNESS ) and 1 W11223753 (BADGE ) and 1 W11327191 (CONTROL) and 1 W11378949 (UI CONTROL)
Near Leander, TX 78641
Lou
Job Details: 09/03/2019
OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven temps. Upon further inspection, the customer advised that the home inspector tested temps to the unit using an LED laser temp gauge and the temp inside the unit showed to be 288 degrees. Customer also advised that they never use the unit as they cook outside on a grill. I placed the unit in diagnostics showing no error codes. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees on Standard Multirack preheat. My temp reading at preheat was 412 degrees. I recorded the next four readings of 415, 293, 382 & 333 for an average of 358 degrees. I advised the customer of my findings. Job completed."
Near Wimberley, TX 78676
Robert
Job Details: 09/03/2019
DRYER ADMIRAL AED4675YQ0 Arrived on job for complaints of no heat. Found the element open. Replaced element and test.
Near Copperas Cove, TX 76522
Al
Job Details: 09/03/2019
WASHER MAYTAG MVWX655DW1
Near Buda, TX 78610
Robert
Job Details: 09/03/2019
WASHER WHIRLPOOL MVWB855DC3 Arrived on job for complaints of not finning cycles. Found no cold water entering washer. Replaced housing and test. No leaks detected at time of service
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/03/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for burners not working properly. Customer explained that the bake burner is not staying on. Tested unit to find operations were normal. The customer was hearing the burner cycle off and on which is normal operation. Cooktop burners all test properly.
Near Austin, TX 78758
Tyler B.
Job Details: 09/03/2019
DRYER WHIRLPOOL WED95HEDW0 Arrived on site for unit door not closing. Found glass in incorrect position. Corrected and tested good.
Near Austin, TX 78705
Scott
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived on site for no ice . Found water line was pinched when fridge was pushed back . Repositioned water line . Unit completed harvest . Nonwater leaks detected at time of service .job complete .
Near , TX 78636
Brandon
Job Details: 09/03/2019
DRYER WHIRLPOOL GEW9200LW0 "Arrived on site for customer complaint of unit not heating , found power supply issue, I flipped the breaker, unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace control boards, after replacing controls, unit tested good."
Near Austin, TX 78728
Lou
Job Details: 09/03/2019
DRYER AMANA NED4655EW1
Near Austin, TX 78738
Andy
Job Details: 09/03/2019
WASHER LG wm3470hVa Arrived on site washer not locking. Tested and inspected unit and found failed door lock latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/03/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for unit popping breaker in spin. Was able to duplicate. Wasn’t able to confirm either control or motor. Replaced cap motor and control for safety and tested good, no leaks on site"
Near Austin, TX 78758
Luis
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for no cool in fresh food. Found fresh food evaporator incased in ice. Per service pointer removed cover defrosted evaporator,secured thermistor to correct location on suction line using a zip tie replaced cover installed updated control,changed defrost setting to basic. Added sealer around drain tube gap
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice condition and frosting in freezer. Today the frost is nonexistent. Remove and placed control that is not powering up the icemaker or the icebox fan motor. Once control was replaced , found noisy icemaker and fan. Replace icemaker and fan. All water connections are dry."
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/03/2019
REFRIGERATOR LG LFX25974SW/05 The replacement control is missing a terminal connection across the top see picture I am ordering the new control based on the fact that the sticker on the original control has a different part number than what illustrated parts look up tells us to order. Office will locate part and reschedule with customer at that time.; ordrng 1 EBR74796470 (CONTROL)
Near Kyle, TX 78640
Robert
Job Details: 09/03/2019
OVEN GE JGBP28BEA4WH Arrived on job for complaints of not heating oven. Found 120v to igniter not working. Replaced igniter and test operation.
Near Austin, TX 78723
Luis
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site for cooling issue. Removed evaporator cover found ice ball on inlet to evaporator diagnosed leak in system ordering a new evaporator job will need 2HRS; ordrng 1 CNOTE (2HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10836706 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV) and 1 WPW10507886 (COMPRESSOR)
Near Austin, TX 78702
Scott
Job Details: 09/03/2019
DRYER WHIRLPOOL WED6620HC0 Arrived on site for very noise dryer and intermittent heating .found motor centrifugal switch was failing . Replaced motor and blower wheel . Unit is now operating as designed . No lint build up . Job complete .
Near Harker Heights, TX 76548
Al
Job Details: 09/03/2019
WASHER MAYTAG MVWB835DC4 Arrived to inspect washer issues.Check unit through diagnostic test mode and realized the power harness at the main control was not connected into the control board properly.Removed and reconnected the power connection and unit began operating as designed.All water lines were dry at the time of service.Customer satisfied Job complete
Near Florence, TX 76527
Al
Job Details: 09/03/2019
WASHER AMANA NTW4516FW1
Near Fort Hood, TX 76544
Al
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Arrived to inspect refrigerator temperature issues.Used my temperature sensor to check and verify the temperatures.The freezer read 0 degrees and refrigerator read 38-40.All water lines were dry at the time of service.Unit works as designed.
Near Georgetown, TX 78628
Lou
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator lights going out. Upon further inspection, the customer advised that the units lights would go out, but have since come ack on and the unit appears to be operating as designed. She did advise that the upper ice maker is not operating. I removed the pantry control and it is good with no liquids in the compartment. I checked the wiring harness to the pantry control and it is good. I checked the FC evaporator and found a large block of ice in the upper left corner, but the Evap had a good frost pattern also. I checked the RC evaporator and it was good with good frost pattern. I also found ice/frost on the top of the FC section as if the FC door had been left open briefly. Using my steamer, I removed the block of ice from the FC evaporator. I placed the unit in diagnostics and went to test 56 and found error code E2-IM motor lost position. I am ordering the HV Control and upper ice maker and CNOTE-AUTHORIZATION a
Near Austin, TX 78728
Tyler B.
Job Details: 09/03/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for unit with odor ran unit and found unit not washing. Replace pump and motor and tested good. No leaks onsite
Near Jarrell, TX 76537
James
Job Details: 09/03/2019
WASHER ADMIRAL ATW4675YQ1 "Arrived on site and tested operation. I found fault for over suds, lid lock and main control. Inspected unit for mechanical failures and found that the top of the tub ring is damaged from hitting unit due to failed suspension. Installed new suspension and calibrated unit. Tested operation and found unit working properly. Job complete"
Near Hewitt, TX 76643
Arthur B.
Job Details: 09/03/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for customer complaint of top load washer not filling. Found cold water valve stuck closed. Removed and replaced valve,clear error codes and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78736
Kevin
Job Details: 09/03/2019
DRYER WHIRLPOOL WED92HEFW1 "Arrived on site and inspected dryer and found it is heating properly. Test moisture sensor and it passed. Found error for restricted airflow, customer has recently cleaned exhaust vent to the outside and this may have been the reason for experience. If issue continues techline should be consulted and a new moisture sensor may be needed."
Near Austin, TX 78745
Kevin
Job Details: 09/03/2019
WASHER GE HLC1700AXW "Arrived on site and replaced PCB, washer is not hooked up to water or power connections, job complete"
Near Lakeway, TX 78734
Andy
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Arrived on site for refrigerator not cooling. (Upon arrival unit was unplugged) Tested and inspected unit and found Compressor and all fans running. Found no frost pattern on either evaporator. Spoke with CS and ordering SS. *Side note, amp draw was 1.0 and compressor seem to be running fine. After unit was running for a while and putting back together compressor was very hot* ordering parts and SS. Office to schedule. No water leaks present at time of service. 2 hour job.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR ) and 1 SEENOTE (SS) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10832994 (COMPRESSOR ) and 1 W11116006 (RC EVAPORATOR ) and 1 WPW10143759 (DRIER ) and 1 WPW10608485 (FC EVAPORATOR )"
Near Temple, TX 76502
Arthur B.
Job Details: 09/03/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite to install new drawer to front load washer from prior visit’s diagnosis. Removed drawer and installed new replacements. Raised feet to maximum settings to allow front to sit higher than rear. Reassembled and tested unit. Found no leaks coming from drawer. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78744
Kevin
Job Details: 09/03/2019
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site and found several element receptacles are burnt out, harness and pans were also damaged, replaced all elements, pans, and harness and function has returned to cooktop. No further repair is required at this time, job complete"
Near Austin, TX 78741
Kevin
Job Details: 09/03/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site and found timer is not moving during cycle, Replaced timer and it is now operating properly, no lint found in unit cabinet at time of service, job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/03/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site to replace motor and heater, after replacing, unit tested good."
Near Austin, TX 78759
Andy
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KFCO22EVBL5 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Waco, TX 76712
Arthur B.
Job Details: 09/03/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for customer complaint of dishwasher front from front of dishwasher. Found vent assembly cracked and leaking water into inside of panel to floor. Will need new vent assembly and deflector ; ordrng 1 WPW10195032 (deflector) and 1 WPW10469574 (vent asm)
Near Austin, TX 78728
Tyler B.
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for door replacement due to wiring harness. Replaced door and tested good, found ice maker shut off arm on supplied door broken. Replaced ice maker and tested good, no leaks on site"