Near Austin, TX 78733
Luis
Job Details: 01/23/2019
ICE MACHINE KITCHENAID KUIS18NNZB0 Arrived on site for no ice. “Cleaning needed” led on ran diagnostics all test passed. Ran unit through a normal cycle ice forming on evaporator plate. Advised maintenance guy to run a clean cycle if led is still present after cleaning sensor will need to be replaced. Bill for service call fee
Near Temple, TX 76501
Arthur B.
Job Details: 01/23/2019
DRYER MAYTAG MEDB855DC4 Arrived onsite for customer complaint of dryer making loud noises when tumbling. Removed front panel and found can tab running between drum and support. Removed obstruction and reassembled. Tested dryer. Dryer now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Round Rock, TX 78664
Jerry C.
Job Details: 01/23/2019
MICROWAVE KITCHENAID KMHC319ESS4 KMHC319ESS4 Arrived to inspect door damage. I found the door was damaged and I removed and replaced it. The replacement door had damage hat was difficult to see and was only found after the door was installed. Office to order replacement door and have it inspected prior to scheduling return service. ; ordrng 1 CNOTES (TECH TO INSPECT DOOR PRIOR TO SCHEDULING) and 1 W11205123 (DOOR)
Near Lago Vista, TX 78645
James
Job Details: 01/23/2019
RANGE GE JK5500SF6SS Arrived on site and installed new controls. I found that the relay clicking noise is still present. I found the issue coming from a jammed lock and the gears in the lock motor were skipping off of each other. Unit will also need lock assembly to complete repair; ordrng 1 WB10X23814 (latch asm)
Near Austin, TX 78735
Kevin
Job Details: 01/23/2019
DRYER WHIRLPOOL WED7590FW1 "Arrived on site and found dryer is squeaking during operation, disassembled it and added sound pad under fan shroud and after reassembling squeak has stopped. No lint build up at time of service job complete."
Near Georgetown, TX 78633
Jonathan
Job Details: 01/23/2019
DISHWASHER GE GLD6966R10SS "Arrived on site for dishwasher not draining. Performed diagnostics mode and activated drain pump. Found pump getting voltage. Found possible clogged pump, quoted customer $189.99 plus tax, customer approved estimate. Cleared drain line at garbage disposal. Removed spray arm and gained access to sump assembly. Cleaned sump. Removed dishwasher to gain access to drain pump. Tested drain pump resistance and found within range (26 ohms). Removed drain pump and checked valves and cleared. Assembled unit and installed dishwasher. Tested unit and monitored all water connection. All tested good, no water leaks present. (DW120)
Near Georgetown, TX 78633
Jonathan
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for refrigerator not producing ice. Performed diagnostics and cycled ice maker. Found ice maker not getting water. Inspected fill tube and found minor ice buildup. Gained access to inlet valve and cycled ice maker while checking voltage to valve. Found faulty solenoid on inlet valve. (RF420) . Removed failed valve and installed new. Cycled ice maker and monitored valve and ice maker. All tested good, no water leaks present. Paid in full on credit card."
Near San Marcos, TX 78666
Robert
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of noise. Called tech line 7723980498 said with variable speed compressor the noise we heard was normal.
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/23/2019
RANGE WHIRLPOOL WFG540H0ES1 "WFG540H0ES1 Arrived to inspect temperature issues. The customer had placed a thermometer within the oven chamber and were unsure of their findings and bake times. I found the unit would not ignite on every attempt and I adjusted the position of the igniter. The issue was corrected and I tested at 350 and the unit claimed preheat at 381 and cycling was: 324, 390, 323, 390, 321, 390. The average was 356 and I informed the customer of my findings. Operational test good, no gas leaks detected during service."
Near San Marcos, TX 78666
Robert
Job Details: 01/23/2019
RANGE AMANA AGR5330BAS3 Arrived on job for complaints of outer panel damaged. Confirmed right side of panel damaged. ; ordrng 1 WPW10535793 (glass-door)
Near Georgetown, TX 78633
Jonathan
Job Details: 01/23/2019
MICROWAVE MAYTAG MMV4206FZ5 "(AI) Arrived on site for microwave range light not working. Tested voltage to socket. Found bad light bulb. Light bulb not covered under warranty. Quoted customer on light bulb, customer declined to have OEM light replaced. Replaced light bulb with personal truck stock. Tested light operations all tested good. Tested all other operations and all tested good."
Near New Braunfels, TX 78130
Robert
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on job for complaints of fridge not cooling. Found evaporator heavily frosted over. Customer will defrost.; schdld next appmnt for 1/24 THU !
Near Round Rock, TX 78665
Jerry C.
Job Details: 01/23/2019
MICROWAVE WHIRLPOOL WMH32519FS0 "WMH32519FS0 Arrived to inspect door issue. I found the interlock stuck in and after correcting, the unit worked as designed. I cycled the door many times and found no other issue. Operational test good."
Near Hutto, TX 78634
Jerry C.
Job Details: 01/23/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 "WDF330PAHS1 Arrived to inspect leak. I found the drain tube extension was not fully seated and required correction. I checked the entire unit and water supply and drain tubing after correcting the drain extension issue and found no sources or signs of leakage. During testing it appeared the leak was occurring within the wall. I advised the customer of my findings. Operational test good, no leaks from the unit were observed during service."
Near Hutto, TX 78634
Jerry C.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "WRX735SDBM00 Arrived to instal parts. I removed and replaced the left rc door and the fc door. I removed and replaced the right rc door gasket after correcting shipping deformation with heat. I leveled and squared the chassis and doors and tested. Operational test good, no leaks observed during service."
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
REFRIGERATOR MAYTAG MRT711BZDH00 "Arrived on site. Check for frost issues. Found evaporator frosted over completely in freezer. Found bad thermistor. Replaced thermistor and cycled, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
REFRIGERATOR MAYTAG MRT711BZDH00 "Arrived on site. Check for frost issues. Found evaporator frosted over completely in freezer. Found bad thermistor. Replaced thermistor and cycled, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
REFRIGERATOR MAYTAG MRT711BZDH00 "Arrived on site. Check for frost issues. Found evaporator frosted over completely in freezer. Found bad thermistor. Replaced thermistor and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/23/2019
OVEN KITCHENAID KSEG950ESS1 "Right on site. Check for light issues. Found shorted socket creating like to go out. Replaced socket and cycled, all functions tested OK. Also instructed customer on temp calibration. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/23/2019
OVEN KITCHENAID KSEG950ESS1 "Right on site. Check for light issues. Found shorted socket creating like to go out. Replaced socket and cycled, all functions tested OK. Also instructed customer on temp calibration. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/23/2019
OVEN KITCHENAID KSEG950ESS1 "Right on site. Check for light issues. Found shorted socket creating like to go out. Replaced socket and cycled, all functions tested OK. Also instructed customer on temp calibration. Job complete"
Near Austin, TX 78728
Tyler B.
Job Details: 01/23/2019
WASHER WHIRLPOOL NTW4516FW1 "Arrived on site for unit not spinning, found unit with actuator failure stored, as replacing actuator found cam gears chewed up, replace actuator and cam and Tested good, no leaks on site"
Near Austin, TX 78717
Cliff
Job Details: 01/23/2019
OVEN WHIRLPOOL WFG525S0HB0 Arrived on site to Replace DSI control burner and igniter for range. Replaced all three parts and found unit still malfunctioning due to defective gas valve. Gas valve will need to be replaced to complete repairs. Return date is set for 1/24/19.; ordrng 1 WPW10602001 (valve-gas)
Near Harker Heights, TX 76548
Arthur B.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL ED5PHAXSL00 Arrived onsite to remove and replace icemaker from prior visit’s diagnosis. Removed and replaced faulty icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Lago Vista, TX 78645
James
Job Details: 01/23/2019
COMPACTOR WHIRLPOOL TU950QPXS2 Arrived on site and found compactor stuck half way. Removed motor and manually raised ram. Reinstalled motor and tested all switches. I found the compactor door switch was not seated properly and I secured. Tested operation and found unit now working properly. Job complete
Near Georgetown, TX 78626
Jonathan
Job Details: 01/23/2019
DISHWASHER KITCHENAID KDTE234GWH0 "Arrived on site to install previous diagnosed part. Found critter had chewed wire harness to inlet valve and inverter since last time out (see SD-QuickPic). Customer did state that is was a rat and it had been caught. Found complete wire harness will need to be replaced. Part does not have an ETA, office to schedule appointment when ETA is available. Will replace hose with wire harness.; ordrng 1 SEENOTE (SCH APT) and 1 W10889940 (WIRE HARNESS )"
Near Lacy Lakeview, TX 76705
Al
Job Details: 01/23/2019
RANGE KITCHENAID KSEG700ESS0 Arrived to install previously ordered part. Removed and replaced the control panel. Reassembled and tested the unit and unit tested as designed. JOB COMPLETE
Near Waco, TX 76705
Al
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Arrived to inspect refrigerator not cooling. Verified the complaint and checked the compressor, which was burning hot to the touch. I ordered the following W10507884 compressor, TJ90SF8404 Access fitting. WPW10350564 capacitor and start device WPW10197428. NEEDS MORE WORK; ordrng 1 CNOTE (2HOURS SS TECH) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W10507884 (COMPRESSOR ) and 1 WPW10197428 (START DEVICE) and 1 WPW10350564 (CAPACITOR )"
Near Killeen, TX 76549
Arthur B.
Job Details: 01/23/2019
WASHER MAYTAG MVWB855DC3 Arrived onsite for customer complaint of top load washer not filling. Ran diagnostics and found error code F8E2 (Water Ring Detected). Clear error codes and filled unit. Unit fills as intended. Unit drains as intended. Ran calibration 052. Unit completed successfully. All water connections were dry at time of service.
Near Austin, TX 78728
Tyler B.
Job Details: 01/23/2019
OVEN WHIRLPOOL WFC310S0ES3 "arrived on sote for control replacement due to no bake, replaced control and tested good on all functions"
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/23/2019
FREEZER WHIRLPOOL KBSD608ESS01 "Arrived on site for customer complaint of freezer door not sealing. In adjusted the top hinge and formed the door gasket, unit tested good."
Near Austin, TX 78737
Leonardo
Job Details: 01/23/2019
VENTHOOD WHIRLPOOL WVW57UC6FS1 Arrived on site to test unit for unit not vent unit correctly. Test unit and found unit working correctly plenty of suction no oil or grease behind unit. Grease coming from front of unit cause by cooking. Job complete
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/23/2019
WASHER WHIRLPOOL MVWB835DW0 Arrived on site for unit giving door lock error found latch has failed replaced and tested goods. No leaks on site
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/23/2019
RANGE WHIRLPOOL WFC150M0EB3 WFC150M0EB3 Arrived to inspect heating issue. The unit utilizes the new style burners that are dual heating sections and I tested. The burners all worked and cycled as the MFG has described and informed our technicians on prior service calls. I advised the customer of my findings. Operational test within MFG standards.
Near Lago Vista, TX 78645
James
Job Details: 01/23/2019
WASHER MAYTAG MVWB955FW1 Arrived on site to repair unit and found valve received is incorrect. Reordering valve and will return with correct valve and gear case to repair; ordrng 1 W11188329 (VALVE)
Near Kyle, TX 78640
Leonardo
Job Details: 01/23/2019
MICROWAVE IKEA IBMS1455DS00 Arrived on site to replace button. Replaced button test unit and unit test good job complete.
Near Buda, TX 78610
Brandon
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for customer complaint of unit leaking inside of fresh food section, found defrost drain line was clogged and frozen over. I removed the ice build up and removed the clog from drain line behind the unit."
Near Austin, TX 78739
Kevin
Job Details: 01/23/2019
WASHER WHIRLPOOL LSQ9659PW2 "Arrived on site and inspected washer and found it is not spinning during the cycle. Motor is running and drain pump works but basket is not moving. Attempted to disassemble washer but mounting bolts for basket and agitator has rusted and rounded out and can’t be removed. Washer can’t be disassembled in order to attempt repair. Washer cannot be repaired, it is not leaking from connections at this time, job complete"
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/23/2019
DISHWASHER WHIRLPOOL WDF540PADM3 WDF540PADM3 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the wire harness and tested. The shorting of the fill valve circuit to the chassis caused the control to fail and I removed and replaced it. All functions were then present. No leaks observed during service.
Near San Marcos, TX 78666
Robert
Job Details: 01/23/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on job for complaints of dishwasher not working. Inspected control board found loose connection at L1 power supply. Reconnected ran diagnostics, passed. No leaks detected at time of service."
Near Austin, TX 78754
Scott
Job Details: 01/23/2019
DISHWASHER GE PDW7380N10SS Arrived on site for no drain . Found drain motor had failed . Replaced motor . Ran test cycle all checked good and unit is draining . No water leaks detected at time of service . Job complete .
Near Elgin, TX 78621
Wesley
Job Details: 01/23/2019
DISHWASHER GE GDF570SGJ0CC Arrived on site and found unit operating without heater in diagnostics. Found continuity good at heater. Replaced control. Symptoms unchanged in diagnostics but likely correction and no error codes present after repair. Ad used customer on results.
Near Austin, TX 78724
Scott
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for a leak in fresh food . Found filter housing leaking . Replaced housing and customer had new filter . Ran about a gallon of water with no leaks . Advised customer to run about a gallon because of new filter . No water leaks detected at time of service . Job complete .
Near Georgetown, TX 78633
Steve C.
Job Details: 01/23/2019
DISHWASHER MAYTAG MDB5601AWS Arrived on site for the door handle is broken. Tested the unit and found the black plastic piece on the door handle is broken in half. Will need to order the door latch and the rest of the unit is working properly. All water connections were dry at the time of service. Customer advised she has a doctors appointment at 10 AM and is wanting first call appointment or a afternoon appointment.; ordrng 1 CNOTE (FIRST CALL APPOINTMENT ) and 1 CNOTE (OR PM APPOINTMENT ) and 1 WPW10130695 (latch kit BLK)
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/23/2019
OVEN WHIRLPOOL WFE550S0HZ0 WFE550S0HZ0 Arrived to instal previously diagnosed and ordered part. I removed and replaced the failed control and it heated and cycled as designed. The customer requested keeping the control and paid the $60 core charge. Operational test good.
Near Manor, TX 78653
Joseph C.
Job Details: 01/23/2019
MICROWAVE MAYTAG MMV4206FZ2 "Arrived on site for “no heat” complaint. Was not able to inspect individual components, due to unit being installed improperly. Upper mounting screws cross threaded and head stripped. Will need diode(W11256462),mounting kit(W10821385), mounting nuts X2(W10596040), cabinet wrap(W10818229) and control(W11135512) when unit has been removed from cabinet."
Near Leander, TX 78641
Lou
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and checked for error codes to the ice maker at mode 56. Error code E2-motor lost position. I tested the motor and it did not operate. I tested water fill to the ice maker and it filled. The customer agreed to the repair and paid in full. I removed and replaced the ice maker and tested and it harvested as designed and water filled the tray. No water leaks observed during service, job completed."
Near Austin, TX 78757
Wesley
Job Details: 01/23/2019
DISHWASHER KITCHENAID KDTE104ESS0 Arrived onsite and found symptom of unit pump not activating consistently. Replaced sump and motor. All checks good. Unit is now operating as designed.
Near Round Rock, TX 78665
Jerry C.
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW7500GW0 "WTW7500GW0 Arrived to inspect water issue. I found an F8E1 stored in memory and I tested in manual mode. The cold valve would not actuate and I found it showed 15+ MOhms. I removed and replaced the valve after verifying VAC to it. The unit tested as designed. Operational test good, no leaks observed during service. Drain safety strap added."
Near Spicewood, TX 78669
Luis
Job Details: 01/23/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for door seal issue. Found upper portion of gasket not sealing to cabinet,installed washer to hinge,reinstalled door found main gasket sealing correctly to cabinet"
Near Leander, TX 78641
Lou
Job Details: 01/23/2019
WASHER WHIRLPOOL GHW9400PL0 "arrived on site to install previously diagnosed and ordered parts. I attempted to place the unit in diagnostics and it failed. I tested the unit by turning it on in normal mode with hot water and tested the water level. Once the unit got to a certain level, it shut off and began to drain the water and showed code HF. I unplugged the unit and removed and replaced the flow meter and tested on normal mode again. Again, once the water got to a certain level, it shut off and drained the water. I removed and replaced the main control and tested again. Again, the unit shut down and began to drain, but this time it showed error code F33. I notified my service manager CS of the situation due to every part involved with the issue has been replaced and the unit continues to not operate. CS will contact customer to discuss the unit . No water leaks observed during service.; O-emld tckt"
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/23/2019
DRYER WHIRLPOOL MED9700SQ0 "Arrived on site for customer complaint of unit not starting, found power supply issue, only getting 120v to L2 0v on L1. Instructed customer to call electrician. Collected service fee on cc."
Near Lakeway, TX 78734
Luis
Job Details: 01/23/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site for no ice. Ran diagnostics no water to reservoir checked voltage good voltage at harness 120vac continued test unit passed all other diagnostics good air flow and frost on plate. Diagnosed unit will need updated water valve. Installed updated water valve ran diagnostics water entering reservoir
Near Waco, TX 76710
Al
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived to inspect unit not dispensing ice or water. I confirmed the complaint and checked voltage at the valve. I also checked all harness connections. The door paddles never worked. I ordered the DISPENSER MOTOR WPW10205978 and will return with water inlet valves and the control board.THE OFFICE WAS CLOSED AFTER I LEFT THE CUSTOMERS ROOM SO THE OFFICE WILL HAVE TO CALL THE COMPLEX TO COLLECT SERVICE FEE. LB LEFT WITH PRICE INFORMATION ON IT.; saved tckt
Near Driftwood, TX 78619
Brandon
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of unit leaking, found drain extensions as the issue, I replaced , unit tested good."
Near Austin, TX 78732
Cliff
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site to install evaporator cover and wiring harness for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near San Marcos, TX 78666
Robert
Job Details: 01/23/2019
RANGE WHIRLPOOL RF302BXGQ "Arrived on job for complaints of oven not heating properly,and some burners not heating properly.found front left burner switch is bad. Detected short in thermostat.; ordrng 1 WP3196803 (thrmst-ovn)"
Near Austin, TX 78746
Leonardo
Job Details: 01/23/2019
DISHWASHER KITCHENAID KUDS30FXSS8 Arrived on site to test unit for no power to unit. Plugged unit on different outlet and unit working correctly advised customer to get outlet checked.
Near Austin, TX 78738
Cliff
Job Details: 01/23/2019
DRYER MAYTAG MEDB835DW1 Arrived on site to replace control panel for dryer. Replaced panel and tested unit. Found all is functioning properly at this time.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site. Checked for no cooling issues. Found refrigerator at 48° and freezer at 10°. Ran step four and found freezer evaporator not frosting over completely. Suspected leak in the seal system. Will need to add UV filter dryer to try to detect leak.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site. Checked for no cooling issues. Found refrigerator at 48° and freezer at 10°. Ran step four and found freezer evaporator not frosting over completely. Suspected leak in the seal system. Will need to add UV filter dryer to try to detect leak.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site. Checked for no cooling issues. Found refrigerator at 48° and freezer at 10°. Ran step four and found freezer evaporator not frosting over completely. Suspected leak in the seal system. Will need to add UV filter dryer to try to detect leak.
Near Cedar Park, TX 78613
Lou
Job Details: 01/23/2019
DISHWASHER KITCHENAID KDTE304GPS0 "arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and it showed error codes F4Ee and F7E1. I cleared the codes and continued with testing. The unit motor did not come on. I advanced through diagnostics and the drain pump and element operated as designed. I removed and replaced the sump/motor assembly and tested the unit. Unit operates as designed with no error codes. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KBSN602ESS00 "Arrived on site to replace hinge bushing, screw, and extension, after replacing all parts, unit tested goo.d"
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KFIS29BVBL00 "Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain and cycled, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KFIS29BVBL00 "Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain and cycled, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KFIS29BVBL00 "Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain and cycled, all functions tested OK. No leaks present. Job complete"
Near Buda, TX 78610
Brandon
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for customer complaint of unit not working, found unit would not go into diagnostic mode. I replaced control, unit went into diagnostic mode, found faulty actuator. I replaced actuator, unit tested good"
Near New Braunfels, TX 78130
Robert
Job Details: 01/23/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on job to install hose and spring. Installed hose but found bushing for spring missing, will need on return visit to complete.; ordrng 1 WP8268990 (bushing)"
Near Austin, TX 78733
Leonardo
Job Details: 01/23/2019
COOKTOP KITCHENAID KDRP487MSS03 Arrived on site to to replace front right burner. Replaced burner holder and screws test unit and unit test good job complete no leaks present at this time.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/23/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for drum replacement due to chipping, replaced and Tested good,"
Near Georgetown, TX 78628
Jonathan
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW8900BC0 "Arrived on site for washer have long fill times. Inspected unit and found no zip tie on drain line and drain line to far in drain. Performed diagnostics mode and ran automatic test cycle, found C2 not activating hot water. Checked fault codes and found fault F-30 long fill. Tested solenoid on hot side and found not opening. Found faulty valve. Removed failed valve and installed new. Ran automatic test cycle and monitor cycles and water connection. All tested good, no water leaks present."
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Replaced main controls, UI, all switches and bottom floor assembly. All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Replaced main controls, UI, all switches and bottom floor assembly. All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Replaced main controls, UI, all switches and bottom floor assembly. All functions tested OK. No leaks present. Job complete"
Near Lakeway, TX 78734
Cliff
Job Details: 01/23/2019
DRYER WHIRLPOOL WED75HEFW0 Arrived on site to diagnose a dryer that is making an usual noise. Found vent pipe and heating element rattling when operating. Tightened all clips on heating element to prevent heater rattle and added sound insulation pads on vent pipe assembly. Tested unit and found all is functioning properly at this time.
Near Manchaca, TX 78652
Leonardo
Job Details: 01/23/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site to test unit for door falling found unit missing pads. Replaced pads test unit and unit test good job complete
Near Austin, TX 78749
Kevin
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site and inspected washer and found Coldwater is not entering machine, replaced water valve and it is now operating properly. Ran test 51 and 52 and they both passed. No water leaks from connections at time of service, job complete."
Near Austin, TX 78758
Scott
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site , replaced door . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78733
Scott
Job Details: 01/23/2019
WASHER WHIRLPOOL MHW3505FW1 "Arrived on site for loud noise during spin . Ran diagnostics and during the final high rpm spin sounds like back bearing is failing .... very loud and grinding . Customer is going to reach out to Whirlpool .
Near Austin, TX 78750
Lou
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KRFF300EBS00 "arrived on site to inspect refrigerator not defrosting. Upon arrival, the customer advised that he had found the fc door opened and he closed it, but found a small amount of ice buildup in the fc section at the top of the fc door and near the light. I found that the fc door gasket is badly gapped more than a 1/4 inch at the right top corner. I removed the door and adjusted the right hinge and reshaped the gasket and reinstalled the door. The door sealed as designed. Also, I found that the left rc door mullion was not seated correctly and the bottom left hinge was slightly bent. I adjusted the hinge and tested the door and it operated (closed) as designed. Using manufacturers approved silicone, I sealed the large gaps in between the rc cabinet and the chassis. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Steve C.
Job Details: 01/23/2019
MICROWAVE KITCHENAID KEMS308SSS05 "Arrived on site for the unit is not heating properly. Tested the unit for two minutes with a couple water and a couple water came out warm. Found the magnetron is weak. . Replace the magnetron and tested the unit. Unit heat and works properly."
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site. Check for no cool issues. Found no Freon in system. Will need UV filter dryer to try to pinpoint leak. Customer is not happy and will get with Home Depot for replacement. Does not want any repairs on unit. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site. Check for no cool issues. Found no Freon in system. Will need UV filter dryer to try to pinpoint leak. Customer is not happy and will get with Home Depot for replacement. Does not want any repairs on unit. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site. Check for no cool issues. Found no Freon in system. Will need UV filter dryer to try to pinpoint leak. Customer is not happy and will get with Home Depot for replacement. Does not want any repairs on unit. No leaks present. Job complete
Near Hutto, TX 78634
Robert
Job Details: 01/23/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of panel dent . Confirmed dent in panel. Replaced panel.
Near Killeen, TX 76542
Arthur B.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL ED5PVEXWS14 Arrived onsite for customer complaint of SxS refrigerator not dispensing water. Removed cover and found bracket that hold switch broken. Removed and replaced bracket. Reassembled. Water now dispenses as intended. No other issues found. All water connections were dry at time of service.
Near Spicewood, TX 78669
Luis
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived on site for water leaking. Tested water dispenser water leaking from filter housing,removed faulty housing installed new water filter housing water dispenser no leaks from housing unit working as designed."
Near New Braunfels, TX 78132
Robert
Job Details: 01/23/2019
DISHWASHER WHIRLPOOL KDTE334GPS0 "Arrived on job to replace oui sensor per Whirlpool recommendation. Replaced, checked drain loop,ran diagnostics everything checked normal. No leaks detected at time of service."
Near Manor, TX 78653
Joseph C.
Job Details: 01/23/2019
RANGE WHIRLPOOL WFE525S0HS0 Arrived on site for “no heat at elements” complaint. Inspected unit and found front left element and infinite switch and all other switches faulty. Removed and replaced all infinite switches and front left element. Tested unit unit is performing as designed.
Near Austin, TX 78725
Joseph C.
Job Details: 01/23/2019
REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site for “ice buildup on freezer door” complaint. Inspected unit and found gap between cabinet and liner. Sealed gap. Could find no other issues with unit where infiltration would be an issue. No leaks detected, at time of service."
Near Austin, TX 78727
Tyler B.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on sote for damaged ice maker arm, found arm hanging , re installed and ice maker would not harvest. Replaced ice maker,than harvested and filled. No leaks on site"
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/23/2019
OVEN JENN-AIR JJW2830DP01 "Arrived on site for “cavity lights coming on by themselves, periodically “ complaint. Per my previous diagnosis, removed and replaced control w/power supply and console. Second control had power supply and was not what I had ted unit. Both ovens performed, according to design."
Near Lago Vista, TX 78645
James
Job Details: 01/23/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and tested operation. I found a fault code for failed calibration of the owi sensor and stuck key on ui. Cleared faults and allowed unit to run diagnostics. I found the fill valve not opening and I inspected the valve and found the harness connector was not completely seated. Removed and reinstalled connector and valve began to fill once placed back into diagnostics. I found no faults after diagnostics finished and unit now operating properly. Instructed customer that she should run Affresh dishwasher cleaner in unit to clear out the odor from the sump. Job complete
Near Austin, TX 78748
Kevin
Job Details: 01/23/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site and inspected drain catch and found debris in catch. Attempted to run a diagnostic cycle afterward and it completed properly. No water leak from connections at time of service, Job complete.
Near Killeen, TX 76549
Al
Job Details: 01/22/2019
WASHER ROPER RTW4516FW2 Arrived to inspect washer latch broken. Confirmed the complaint and removed and replaced the latch. Tested unit and unit tested as designed. JOB COMPLETE
Near Temple, TX 76504
Steve C.
Job Details: 01/22/2019
DRYER MAYTAG MEDC465HW0 Arrived on site For the unit is not working properly. Tested the unit and found all the connections and fuses check good. Found the unit is working properly and no vent hose connection to the unit.
Near Round Rock, TX 78681
Jerry C.
Job Details: 01/22/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "WDF520PADM7 Arrived to inspect cleaning issues. Service test mode showed 4-3, 7-1 codes stored. The unit filled and then there was no circulation. I tested for voltage on the circulation pump supply and found varying AC potential at all times the pilot relay was engaged. The control and sump will require replacement. Office to order control. No leaks observed during service. ; ordrng 1 W10906426 (cntrl-elec)"
Near Harker Heights, TX 76548
Steve C.
Job Details: 01/22/2019
DISHWASHER WHIRLPOOL DU890SWKU0 Arrived on site to replace the cap and latch dispenser per previous tech. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/22/2019
ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site to installed ordered parts. Today the unit was totally dead. Installed controls and now unit fills. However the external drain pump is now partially draining bin and then stops running. Unit needs a new external drain pump to be able to continue with repairs. Instructed customer unit does not come with this model so that part of repairs is not under warranty. Will order pump but customer wants to,have builder pay for repair. Will hold ticket open for a few days for customer to report back to us. ; ordrng 1 1901A (pump) and 1 WPW10485951 (transformr)"