Service History 752

Near McGregor, TX 76657
Chase
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site customer complaint was washing machine was not filling with proper water filled the unit several times cannot find anything wrong with the unit
Near Kyle, TX 78640
Kevin
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site and inspected refrigerator and found ice will not dispense, found broken wires at the bottom of freezer door. Took pictures. A new door will need to be ordered to correct issue. ; ordrng 1 LW11038917 (DOOR) and 1 NEEDAUTHO and 1 WPW10249913 (gasket-fip)"
Near Andice, TX 78628
Jonathan S
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for frost buildup in freezer. Performed diagnostics mode and found unit reading defrost sensor opened. Gained access to control and measured defrost circuit and found 49 K ohms. Called tech support and spoke with Chris he stated that ready was to high and to replace defrost sensor again. Verified model # and found engineering digit 01 and on work order marked as 02. Performed diagnostics mode and tested defrost sensor and unit was reading sensor good. Ran defrost cycle and found unit defrosting. Office to schedule appointment when ETA is available on parts. ; ordrng 1 SEESTICKYNOTE (Part research) and 1 W11174836 (MAIN CONTROL) and 1 W11214887 (CONTROL) and 1 W11366397 (DEFROST SENSOR)
Near Austin, TX 78759
Wesley
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDTA50SAHW0 Arrived on site and found rack stop had come out of place. Installed rack stop. Advised customer on use and care. All checks good.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/25/2019
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for customer complaint of dryer timer not moving. Removed console and found timer motor hot to touch. Removed and replaced timer assembly. Reassembled and tested. Timer now works as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/25/2019
REFRIGERATOR LG LMXS30776D Arrived on site for refrigerator not cooling. Measured temperature in FC at 29° and RC at 57°. Measured amp draw at compressor and found .24 amps. Checked voltage to compressor and found 164 volts. Checked pressure on sealed system while in test mode. Found low side pressure at 40 PSI and high side is at 70 psi. Called tech support and spoke with Colin he stated that compressor is not pumping like it should. Will need to replace compressor. Confirmation # TCC19102465. Office to schedule appointment when ETA is available.; ordrng 1 ACCESSVALVE and 1 COMPRESSOR and 1 EVAPORATOR and 1 FILTERDRIER and 1 SEENOTE (OFF TO SCH)
Near New Braunfels, TX 78130
Luis
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for icemaker issues and only dispensing crushed ice. Removed assembly found harness not connected to solenoid,installed harness to solenoid,found icemaker missing shutoff arm and extension. Installed a shut off arm and extension powered unit on icemaker ran through a cycle and filled with water no leaks."
Near Austin, TX 78746
Scott
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL GS5SHAXNL00 "Arrived on site for no cooling both compartments .found unit on and nothing running . Both compartments were room temp . No ice ,evap was completely dry . Pulled cover off compressor . Checked connections on relay . Unplugged unit , when reapplied power fridge came on . Ran diagnostics all checked normal . All fans running and great frost pattern on evap. Temp control is believed to caused no cool .No water leaks detected at time of service .job complete ."
Near Marble Falls, TX 78654
James
Job Details: 10/25/2019
RANGE WHIRLPOOL WFG320M0BW2 Arrived on site and tested operation. I found no spark from cooktop igniters. Tested for proper voltage to spark module and found to be correct. Installed new module and tested. Unit working properly. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 10/25/2019
WASHER MAYTAG MVWB855DC3 Arrived on site and tested operation. I found agitator not operating properly and making an odd sound. Upon further inspection I found agitator loose. Secured agitator bolt and tested operation. Unit tests good. Job complete
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for unit not drying dishes, ran diagnostics and found dispenser not dispensing, found solenoid jammed removed and replaced dispenser and tested good. No leaks on site"
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/25/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site for unit not heating, found element and fuses good, found relay on control to be stuck,replaced control and tested good"
Near Austin, TX 78737
Kevin
Job Details: 10/25/2019
WASHER MAYTAG MVWC565FW2 "Arrived on site and found F8E1 saved error code, ran all functions in manual diagnostics cycle and everything passed. Found drain hoses inserted approximately 2 feet down into stand pipe. F8E1 on Tech sheet recommends no more than 4 1/2 inches. Corrected this and ran a calibration cycle, washer should now be operating properly, no water leaks from connections at time of service."
Near Canyon Lake, TX 78133
Brandon
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Arrived on site for customer complaint of unit freezing on fresh food evaporator, found unit needs controls, harness, evap cover, and air tower. ; ordrng 1 W10860238 (air-tower) and 1 W10860238 (air-tower) and 1 W11089931 (panel-ui) and 1 W11211387 (EVAP COVER)"
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/25/2019
ICE MACHINE KITCHENAID KUIC18PNXS0 "Arrived on site for ice machine making to much ice. Performed diagnostics mode and found control reading bin thermistor. Tested bin thermistor and found 7.32 K ohms. Removed thermistor and ran warm water over and and found resistance dropping. Performed diagnostics mode with thermistor unplugged and control was reading open circuit. Removed thermistor and installed new. Spoke with customer on repair. All tested good, no water leaks detected."
Near Austin, TX 78731
Andy
Job Details: 10/25/2019
DISHWASHER KITCHENAID KUDS30FXSS9 "Arrived on site for dishwasher leaking water. Upon arrival customer informed that is not issue. Issue is top rack is loose but also while on site to double checking for leaks. Checked for leaks and found non. Inspected top rack and found failed adjusters. Found service pointer on issue and unit falls in to have adjuster kit replaced with service and labor covered, also Skyped office to verify this and it is covered. (Service pointer# W10756177B) ordering part no water leaks present at time of service.; ordrng 1 W10712394 (ADJUSTER KIT)"
Near Austin, TX 78723
Joseph C.
Job Details: 10/25/2019
RANGE UNKNOWN WVW51UC0FS2 "Arrived on site for “fan buttons on venthood, will not stay down” complaint. Inspected unit and found low and high fan speed buttons failing to stay depressed. Ordering new control. Part is PSP. ; ordrng 1 W11328754 (CONTROL)"
Near Canyon Lake, TX 78133
Brandon
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for customer complaint of unit not draining, found plug in disposal was not removed, I removed plug, unit tested good."
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/25/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site for unit not responsive to touch, found console to be faulty, replaced console and tested good"
Near Waco, TX 76710
Chase
Job Details: 10/25/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on site customer complaint was washing machine still wouldn’t work started it it worked perfectly fine ran the unit numerous times the customer even started the unit and it worked for her too she’s gonna call back if it has any more problems
Near Pflugerville, TX 78660
Paul
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for the refrigerator with the light not working. I found the bulb loose and not screwed all the way in the socket. I tightened the bulb and the unit worked as designed. Call complete.
Near Elgin, TX 78621
Cliff
Job Details: 10/25/2019
COOKTOP WHIRLPOOL JIC4430XB unit giving Erico due to failed control. Due to part availability controls not on hand today for repair and office will need to order through manufacturer. Office will need to contact homeowner with updated information as soon as possible. ordrng 1 W10857232 (module)
Near Waco, TX 76712
Chase
Job Details: 10/25/2019
OVEN KITCHENAID KODE500ESS04
Near Marble Falls, TX 78654
James
Job Details: 10/25/2019
OVEN WHIRLPOOL RBD305PDB14 Arrived on site and installed rebuilt control. Tested operation and found unit working properly. Job complete
Near New Braunfels, TX 78130
Luis
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KSSS42MDX05 "Arrived on site for no cool. Removed cover found uv dye on heat exchanger diagnosed leak in sealed system, removed all sealed system components installed compressor,heat exchanger,evaporator,a uv drier and tracks vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly
Near Buda, TX 78610
Kevin
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and disassembled refrigerator to replace fresh food evaporator thermistor, found that thermistor harness was ordered incorrectly. The part that is needed is the fresh food evaporator motor and thermistor together. Reposition the original thermistor so the customer can use the refrigerator in the meantime. The refrigerator should not frost over before the new part arrives. No water leaks from connections at time of service.; ordrng 1 NEEDAUTHO and 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11087438 (motor-evap)"
Near New Braunfels, TX 78130
Robert
Job Details: 10/25/2019
DRYER WHIRLPOOL WED92HEFW2 Arrived on job for complaints of service noise. Found the blower wheel loose . Relight wheel and test.
Near Canyon Lake, TX 78133
Brandon
Job Details: 10/25/2019
WINE COOLER JENN-AIR JUBFR242HL00 "Arrived on site for customer complaint of door being damaged, found new door was damaged in box.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11360697 (DOOR)"
Near Liberty Hill, TX 78642
James
Job Details: 10/25/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site and tested inspected unit for leaks. I found unit leaking from motor.Installed new sump and tested operation. Unit tests good. Job complete
Near Temple, TX 76502
Arthur B.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for customer complaint of RH door not sitting flush on SxS refrigerator. Found gap closer on top of door than bottom. Was able to adjust hinge and level unit. Door now sits flush. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78717
Thomas L.
Job Details: 10/25/2019
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site for center burner not igniting. Tested unit to find that the center burner Was not fully seated into the burner head. Seated burner Correctly and tested. All burners are working properly.
Near Austin, TX 78717
Thomas L.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for no cool condition. Unit was previously diagnosed to have a sealed system failure. Turned unit on and diagnosed the situation.. Found that the capillary tube started to get cold and then started to freeze and frost. That’s indicating a restriction. Removed full charge of refrigerant. Replaced filter dryer and installed low side valve. Pulled vacuum. Recharged unit. Unit is now starting to cool. Customer will allow 24 hours for unit to reach normal operating temperatures. All water connections were dry.
Near Leander, TX 78641
Jonathan S
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW7300DW1 "Arrived on site for washer making squeaking sound when in spin mode. Inspected unit and work area. Checked for leakage of gear case, none found. Per diagnostics mode and checked fault codes. Found stuck key error. Ran Manuel spin test and identified noise. Found failed gear case and clutch.
Near Kyle, TX 78640
Leonardo
Job Details: 10/25/2019
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to replace door panel to unit. Replaced door panel. Tested unit, unit test good. Job complete"
Near Leander, TX 78641
Lou
Job Details: 10/25/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 "arrived on site to inspect microwave no heat. Upon further inspection, I tested the unit with a cup of water for 30 seconds. The water did not heat. I removed the unit form the wall and removed the cover. I removed and replaced the magnetron, capacitor and diode. Retested the unit while I had it down and it operated as designed. I placed the unit back in its place and retested and it operated as designed again. I advised the customer of my repairs. Job completed."
Near Hewitt, TX 76643
Chase
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDT730PAHB0 Arrived on site customer complaint was it would not wash properly put it in test mode would not actually wash the dishes replace the sump assembly it started leaking down there a little pen holes then one of the hoses need to re-order sump assembly; ordrng 1 W11085683 (pump&motor)
Near Pflugerville, TX 78660
Paul
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I evacuated the sealed system. I replaced the UI, main control, compressor, evaporator, RC evaporator motor, and filter drier. I installed a service tap. I vacuumed the system and then charged the system with 5.5 oz’s of R134A. I tested the refrigerator and found it working as designed. There were no water leaks present at the time of service. Call complete."
Near Austin, TX 78728
Wesley
Job Details: 10/25/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site and found unit operating with failed door. Door falling apart and keyboard not operating. Advised customer that door is needed. Office to reschedule. ; ordrng 1 W11186045 (DOOR )
Near Bastrop, TX 78602
Cliff
Job Details: 10/25/2019
FREEZER GE PYE22PSHHSS Arrived on site today no say refrigerator that is not cooling properly. Found main control board not operating properly causing intermittent cooling issues. Board will need to be replaced to complete repairs. ; ordrng 1 WR55X30806 (CONTROL)
Near Briarcliff, TX 78669
Andy
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher not latching. Upon arrival customer informed that it’s now working. Tested and inspected unit and found door strike a little misaligned. Made adjustments and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78744
Scott
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for cooling issues . Ran temp checks ,fresh was at 34 ,freezer 24 . All fans working ,compressor working . Found uv dye in evap tray and and on some welds . Found also round ball of ice build up in freezer where evap weld are . Ordering evap ,compressor ,drier uv,service port ,weigh 2 hrs . No water leaks detected at time of service . ; ordrng 1 2HRS and 1 SERVICEPORT and 1 UVDRYER and 1 W11209866 (COMPRESSER) and 1 WPW10313899 (evaporator)"
Near Round Rock, TX 78664
Paul
Job Details: 10/25/2019
REFRIGERATOR MAYTAG WRT318FMDW00 Arrived onsite for the refrigerator not cooling correctly or making ice. I found a restriction in the system and the unit a little over charged. My first readings with gauges were 200 psi on the high side and -10 on the low side. I checked the evaporator and found ice build up at the capillary entry to the coil. I removed some refrigerant and when I had the high side at 120 psi the low side was in a -20 vacuum. I recovered the refrigerant and replaced the filter drier. I vacuumed the system and charged it with 4.16 oz’s of R134A. I checked the pressures again with the exact charge and the low side was still showing -20 psi and the high side was at 120 psi. The evaporator had no frost pattern. I evacuated the charge and unsoldered the capillary tube at the evaporator. I found the end of the tube clear. I pressurized the high side at the dryer and I had good pressure out of the capillary tube at the evaporator for about 5 seconds then I could hear somethi
Near Austin, TX 78759
Wesley
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDF540PADB0 Arrived on site and inspected unit to find that no leaks present. Advised customer on unit status.
Near Austin, TX 78703
Wesley
Job Details: 10/25/2019
DISHWASHER KITCHENAID KUDE60FVPA3 Arrived onnsite and found unit with unresponive UI. Advised customer that repair could be attempted to swap main control. Upon opening found UI rusted out.
Near New Braunfels, TX 78132
Richard
Job Details: 10/25/2019
OVEN GE PT7050EH5ES "Arrived onsite for the wall oven not heating and has error code f96. Called Ge tech line and they stated that the error was a cooling fan issue. They stated to replace cooling fan, fan sensor, control. ; ordrng 1 WB26X24020 (range cooling fan)"
Near Smithville, TX 78957
Cliff
Job Details: 10/25/2019
WASHER MAYTAG MVWB835DW4 Arrived on site to diagnose a washer that is not stopping fill through dispenser and dripping constantly. Found failed water valve assembly not closing properly. Replaced water valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/25/2019
WASHER WHIRLPOOL WFW97HEXR0 "Arrived on site for unit leaking. Found debris on glass a causing leak, customer wanted gasket replaced due to mold, removed and replaced gasket bellow and tested good, onleaks on site Bellow
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived onsite for customer complaint of French door refrigerator not cooling both sections. Removed back panel and found compressor not running. Found start device clicking. Removed and replaced start device. Reassembled. Compressor came on and began cooling immediately. Advised customer to wait 24hrs prior to placed items back in unit. All water connections were dry at time of service."
Near Smithville, TX 78957
Cliff
Job Details: 10/25/2019
COOKTOP KITCHENAID KCGS350ESS00 Arrived on site to diagnose a cooktop with burners that are not igniting properly. Tested unit and found burner caps not arranged properly on burner heads. Rearranged caps to proper position and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78665
Al
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL ED5PVEXWS00 "Arrived to inspect no cool on a side by side refrigerator.Confirmed the complaint and removed the evaporator cover in the freezer section and observed a frost pattern from the tube connected to the bi metal. The frost pattern stopped at the bottom of the evaporator.Advised customer this would be a sealed system repair
Near New Braunfels, TX 78130
Robert
Job Details: 10/25/2019
RANGE WHIRLPOOL WFE515S0ES2 Arrived on job for complaints of no oven heat. Confirmed no heat to broil or bake. Replaced control and test operation. Oven heating properly now.
Near Round Rock, TX 78681
Paul
Job Details: 10/25/2019
WASHER WHIRLPOOL MVWB835DW2 Arrived onsite for the washer with a bad odor. Ms stated the odor had finally gone away but still wanted us to check the unit. I ran service test 51 and the unit completed the cycle and all test passed. The unit smells normal and is working as designed at this time
Near Austin, TX 78703
Wesley
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KBSN602ESS00 Arrived on site and installed module. Unit is now operating as designed.
Near Seguin, TX 78155
Robert
Job Details: 10/25/2019
RANGE MAYTAG MGR4452BDQ Arrived on job for complaints of two front burners not working. Found burners rusted and leaks gas. After replacement test operation. No gas leaks detected.
Near Elgin, TX 78621
Cliff
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF736SDAB12 Arrived on site to replace controls and icemaker for the refrigerator. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for customer complaint of French door refrigerator not producing ice. Ran test 056 and found error code E5 (Thermistor Error). Removed and replaced ice maker assembly. Reassembled. Ice maker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78727
David Z
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site to diagnose a refrigerator that’s building some frost in the FC. Examined FC and found that there is only a tiny bit of ice building on the back air chute cover. Advised customer that they will see tiny amounts of ice on the walls at times since it is just frozen moisture. Removed back panel and air chute and checked Evap. Found no abnormal frost or ice on Evap. All is working as designed at this time. Advised customer on user care guide and normal freezer conditions. Call complete.
Near San Marcos, TX 78666
Brandon
Job Details: 10/25/2019
COMPACTOR WHIRLPOOL TU950QPXS2
Near San Marcos, TX 78666
Robert
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of missing parts. Found the area in question has no part. Customer will get with builder on solutions with cabinet design. Ran diagnostics and tested for leaks.
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/25/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for washer shacking. Inspected unit and work area. Performed diagnostics mode and checked for fault codes, none found. Performed automatic test cycle and found no failures. Ran unit on high spin speed and agitation. All tested good, no water leaks detected. Spoke with customer on user care guide."
Near Georgetown, TX 78633
Al
Job Details: 10/25/2019
WASHER MAYTAG MVWB765FC4 Arrived to inspect unusual noises from unit.Ran diagnostics test mode and unit did not make any unusual noises.Customer advised it may be making the noise when clothes get tangled in the agitator.All water lines were dry at the time of service Job complete
Near San Marcos, TX 78666
Robert
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of not washing. Found washer stuck in drain. Check hose no blockage. Replaced control and test. Ran diagnostics and calibration. No leaks detected at time of service
Near Georgetown, TX 78633
Al
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW01 "Arrived to inspect ice bin not coming from unit.Opened up the left door, pressed the release button and pulled unit from ice maker compartment.Customer was confused on how to free the ice container.All water lines were dry at the end of service Job complete"
Near New Braunfels, TX 78132
Richard
Job Details: 10/25/2019
ICE MACHINE KITCHENAID KUIC15PHZS Arrived onsite for ice machine making too much ice. Found that it had a bad thermistor. Replaced thermistor and tested good. Complete
Near Austin, TX 78753
Joseph C.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for “not cooling” complaint. Per my previous diagnosis, removed and replaced evaporator fan. Unit checks good. No leaks detected, at time of service."
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/25/2019
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site to replace trim to unit. Replaced trim to unit. Tested unit, unit test good. Sending back 1 unused trim panel. Job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/25/2019
OVEN WHIRLPOOL WOC54EC0AS01 Arrived on site and replaced shattered inner oven door glass. Unit operates properly after repairs.
Near San Marcos, TX 78666
Brandon
Job Details: 10/25/2019
DISHWASHER FRIGIDAIRE FGID2466QF5A "Arrived on site o replace console, after replacing, unit tested good."
Near Austin, TX 78703
Wesley
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Arrived onnsite and assisted customer with the tightening of her door handle right side.
Near Robinson, TX 76706
Chase
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site customer complaint was fridge would not make ice call tech-support previous time when I was out there they told me to replace the UI interface replace the part ran the icemaker customers gonna call back in if they have anymore problems
Near Austin, TX 78745
Scott
Job Details: 10/25/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for poor drying . Found hi limit thermostat was blowen . Replaced T-stat . Unit is now heating now . No lint build up at time of service . Job complet
Near New Braunfels, TX 78130
Richard
Job Details: 10/25/2019
WASHER WHIRLPOOL MVWB965HC0 Arrived onsite for the washer leaking water on bedding cycled. Ran diagnostics and found no issues with unit all functions tested properly. Ran the bedding cycle and could not find any leaks. Drain water looked underneath washer and found no water residue and the insulation was dry. While putting the washer back found that the drain connected to washer just popped off with ease. It no hose clamp. Advised customer that this could be the leak. Customer did state that the leak did happen while it was draining. Customer also stated they will put a hose clamp on drain hose.
Near Lakeway, TX 78734
Andy
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for refrigerator not making ice. Tested and inspected unit and found ice bin full of ice. Found old ice in bin And some frost buildup due to dispenser gasket at door. Made adjustments to gasket and instructed customer on use and care and practice for best performance. No other repairs are needed at this time. No water leaks present at time of service.
Near Gatesville, TX 76528
Arthur B.
Job Details: 10/25/2019
OVEN IKEA IBS550DS03 Arrived onsite for customer complaint of wall oven taking too long to preheat. Tested unit and found voltage @120v. Unit need 240v to heat properly. Advised of findings and to seek electricians. No other issues found.
Near San Marcos, TX 78666
Luis
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site for no cool. Found lights all off,found unit not running. Powered unit off from ui same issue no change,removed deli control power cycled unit lights came on,unit shutting itself off and on diagnosed failed deli control and failed main control. Installed a new main control and deli control powered unit on compressor and fans powered on,deli control working unit is working as designed.
Near Round Rock, TX 78681
Al
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived to inspect washer issues.Ran diagnostics test mode and unit provided NO previously confirmed errors.Calibrated the unit.Ran a simulated load and unit preformed as designed.All water lines were dry at the time of service.Customer says problems are seldom, but do exist.I found nothing on this date.Job complete"
Near Austin, TX 78723
Joseph C.
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for “door dropping down, when opening” complaint. Inspected unit and found friction pads broken off of hinges. Installed new friction pads. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78664
Al
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived to inspect whirlpool refrigerator not cooling.Confirmed the complaint and by checking temperatures in both refrigerator and freezer sections (78 degrees in both compartments)I called whirlpool tech line and spoke with KATHY.I checked voltage DC at red and black and got 6.74Voltage AC at black and white and got 122.6Unit will require a compressor, drier and access valve to complete the repair; ordrng 1 876764 (VALVE) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2HOURS ) and 1 W10832994 (COMPRESSOR ) and 1 WPW10143759 (UV DRIER)"
Near Austin, TX 78731
Andy
Job Details: 10/25/2019
REFRIGERATOR JENN-AIR JFC2070KRS Arrived on site for refrigerator ice maker making noise. Upon arrived customer informed me that it’s not ice maker making noise but something in the back and it makes 2 thump sounds in a row every 1 minute although customer informed me that last time she heard sound was Tuesday. Tested and inspected unit and attempted to reproduce sound with no success. Unit appears to be working as designed. Instructed customer that if unit makes sound again to record it to give some idea. No water leaks present at time of service.
Near Austin, TX 78737
Kevin
Job Details: 10/25/2019
WASHER MAYTAG MHW5500FW0 "Arrived on site and inspected washer and found error code F3E1, F9E1, and F8E3. Set washer to run a diagnostic cycle and found it is smoking at the center rear vent exit. Spoke with tech line and they said there is a possibility that the internal heating element has failed/shorted or it is friction from the beginning of a bearing failure burning the bearing oil/grease. possibilities for the error codes include, A failing control board, water level sensor, main harness.
Near Austin, TX 78746
Scott
Job Details: 10/25/2019
DISHWASHER KENMORE 665.13293K114 "Arrived on site for dishwasher not draining . Found drain motor working . Found something in in drain hose . Couldn’t determine which hose .. No water leaks detected at time of service . ; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain)"
Near Gatesville, TX 76528
Arthur B.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for customer complaint of frost build up in FC section front. Found extreme frost build up bear RH front of FC section. Removed door seal and found door liner warped. Ordering new door and slides. ; ordrng 1 W11301145 (dor-fip SS) and 2 WPW10120018 (cables)s
Near Austin, TX 78739
Luis
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KRFC302EBS00 "Arrived on site for damaged door seal. Found gasket ripped,replaced fresh food door gasket adjusted mullion heater checked door operation good checked door seal good"
Near Leander, TX 78641
Lou
Job Details: 10/25/2019
VENTHOOD UNKNOWN UXT5236BDS1 "arrived on site to inspect venthood lights. Upon further inspection, I found the light lenses were broken on both lights. I remov and replaced both light assemblies and tested. Both lights operated as designed. I tested the venthood and it operated as designed on all speeds. Job completed."
Near Austin, TX 78748
Kevin
Job Details: 10/25/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site and inspected dryer and found one leg of power is missing and dryer will not heat, recommended to renter that homeowner be contacted And electrician will be needed to correct outlet. Removed rear panel on dryer and confirmed All components will be operating normally once power is corrected. No lint found in dryer at time of service, job complete"
Near Leander, TX 78641
Lou
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "arrived on site to inspect refrigerator ice maker. Upon further inspection, using my jumper wire, I tested the ice maker and it began to harvest dumping the ice that was in the tray then dispensed water into the tray. I removed the ice maker and dumped the water out of the tray then reinstalled it and tested again. This time, the motor began to turn, but got one fourth of the way through harvest and stopped. I removed and replaced the ice maker and tested and it failed. I reinstalled the old ice maker and when I plugged it in, it began to harvest and dispensed water into the tray. I advised the customer of my findings and am ordering another ice maker due to the current one having intermittent functions. No water leaks observed during service.; ordrng 1 WPW10300024 (icemaker)"
Near Austin, TX 78758
David Z
Job Details: 10/25/2019
DRYER WHIRLPOOL WED7590FW1 Arrived on site to diagnose s dryer that was not starting. Found dryer is not even powering on. Tested outlet at the wall and found proper voltage. Job will require 2 man to unstack unit to perform proper diagnostic and repairs. Ordering 1 2MAN and office to reschedule. ; ordrng 1 2MAN (2ND MAN ) and 1 CNOTE (RESCHEDULE FOR 2 MAN.)
Near Wimberley, TX 78676
Brandon
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of no ice production after power outage, found error code e2 in test 56, I reset control, unit tested good."
Near Gatesville, TX 76528
Arthur B.
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived onsite for customer complaint of french door refrigerator frosting up on RC evaporator frosting up. Customer advised that prior company has been out and replaced control,UI and harness. Removed RC evaporator cover and found left side all frosted over.Called WPL Techline JK SR#7726206122 and advised possible sealed system leak. Ordering compressor and RC evaporator. OF to R/S. ; ordrng 1 8201675 (compressor) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/25/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site for unit with upper rack falling down. Found the right adjuster was broken. The left broke and I was doing the repair. Replaced both adjusters and rack now operates properly. Water connections were all dry.
Near Austin, TX 78758
David Z
Job Details: 10/25/2019
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to install previously diagnosed parts. Installed new control panel cover and tested function All is working as designed. Call complete.
Near Dripping Springs, TX 78620
Kevin
Job Details: 10/25/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found dryer will not start a cycle, removed rear panel and found thermal fuse has failed again, also found burn marks on heating element surround. Heating element has expanded during cycle made contact with bulkhead and shorted out dryer. Took pictures of burn marks, Element shorting/overheating is due to no airflow. Customer attempted to clean out vent themselves after the last visit.
Near Smithville, TX 78957
Cliff
Job Details: 10/25/2019
DISHWASHER KITCHENAID KDFE304DSS0 arrived on site to diagnose a dishwasher that is not heating. Found OWI and wiring harness failed. Both parts will need to be replaced to complete repairs. ordrng 1 W10911101 (harns-wire) and 1 WPW10705575 (sensor)
Near New Braunfels, TX 78130
Robert
Job Details: 10/25/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of not draining. Found 120v to pump motor not operating. Replaced pump and test. No leaks detected at time of service.
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/25/2019
WASHER WHIRLPOOL MVWB835DW4 "Arrived on site for unit making noise, loaded unit and started wash, ran through cycle with no issues, advised to video if happened again"
Near Austin, TX 78704
Wesley
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onnsite and found unit operating properly in diagnostics and in regular cycle. Advised customer on how to reset.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 10/25/2019
DRYER WHIRLPOOL WED5620HW1 Arrived on site for “no display and no heat” complaint. Inspected unit and found one leg of breaker tripped. Reset breaker. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Kyle, TX 78640
Robert
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on job for complaints of no water or ice. Found the supply off. Corrected supply and test. No leaks detected at time of service.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site to test unit for door not closing and latching properly. Tested unit found that both left and right door hinges were broken. Job complete
Near Pflugerville, TX 78660
David Z
Job Details: 10/25/2019
RANGE WHIRLPOOL WEE745H0FS2 "Arrived on site to diagnose a range that was taking an extended period of time to heat and non functioning burners. Tested voltages at the outlet in the wall and found 240, but only reading 16v at L1 on the range. Tested with a different power cable and same result. Retested outlet and found inconsistent voltages, likely indicating loose connections. Customer will need to resolve issue with outlet before further testing can be performed. Customer did show me the bottom draw was not sliding smoothly and sticking on the right side. Ordering 2 new slides 1 WPW10441804 slide and 1 WPW10441805. Will return with slides on .; ordrng 1 W10441804 (slide-drwr)"