"Arrived on site to test unit for no water dispensing and no ice production. Found filter head is restricted. Also found valve is acting as if not opening to filterhead. Unable to test valve properly and water immediately gushes out. valve and filter head. Recommend replacing filter head before replacing valve and testing. If valve is not needed, price would need to be adjusted accordingly; ordrng 1 W11162042 (Housing)"

"Arrived on site to install previously diagnosed parts. Will need bake igniter; ordrng 1 WPW10324262 (Igniter)"

Arrived on site to diagnose an oven that is not responding to user input. Found communication error saved in control and ui slow to respond. Ui would need to be replaced to complete repairs. Customer wants to contact whirlpool prior to approving repair as unit is barely outside warranty. W11296171 (Ui)

"Arrived on site for a washing machine that has no power. Inspected unit and work area. Confirmed the customers complaint and check voltage at the wall. Found proper voltage. Remove the top panel and check voltage going to the user interface. Found 12.7 V from the red to black wires. Went ahead and attempted to replace the consul after quoting and still had the same issue. Spoke to SW and we ran through a couple other tests. Could not determine if there was a load causing the unit not power on due to this being a stacked unit and the customer was unable to help remove the dryer.

Arrived on site and replaced control box diagnosed by previous technician and this had no positive affect. Will need to bring back all possible parts and schedule for 2 hours. Will also bring back another control box.; ordrng 1 W11187731 (Motor assembly) and 1 W11088943 (Control box) and 2 W11097349 (Switch kit cover)s

"Arrived onsite for washer lid not latching. Upon arrival tested unit found latch issues. Ran diagnostics and confirmed F5E2 lid lock failure . Ran latch test and failed. Replaced latch but did not correct the issue. Called tech line for assistance. With previous issues of broken glass at hinges, tech recommended replacing hinges as well. Will order Hinges and pins, bringing control. SR#7733745290. Office to reschedule. Needs AUTHO ; ordrng 1 W11401116 (Left hinge) and 1 W11399226 (Right hinge) and 1 WP8563965 (Left pin) and 1 WP8572974 (Right pin) and 1 W11417461 (Control) and 1 NeedsAUTHO"

Arrived onsite for F6E1 error code. And not completing cycle. Upon arrival customer stated recently was able to successfully complete 2 cycles. F9E2 drain problem. F8E4 overfill switch open. Deleted codes and tested. Could not get unit to duplicate F6E1 error. Ran auto test and normal load and all passed. Did notice the IU panel lifted on the right side. Ordering panel. Customer will monitor use and follow up with any error between now and next visit. Office to reschedule. ; ordrng 1 W11460908 (Console)

Arrived onsite for refrigerator not cooling in rc. Upon inspection I found that the drain tube was not sealing properly I corrected this and the I noticed the door gaskets there torn. Which causes air leaks which can cause cooling issues. I am ordering 2x door gaskets.office to reschedule.; ordrng 2 W10917312 (Door gaskets)s

"Right down site for washer not competing past fill cycle and continuously feeling without stopping if run on heavier wash settings. Upon arrival comp issue and found an F7 E4 and F0 E3 area code. Upon further testing found slider, clutch, rotor/stator all functioning within tech sheet ranges. I the. Found when checking resistance through main harness that i5 was slowly breaking and causing lack of power connection from ACU. Was able to reschedule customer for June 6 of 2022 on a Friday to complete repairs at the lower harness (W11568984); ordrng 1 W11568984 (Lower harness)"

"Arrived on site for complaints of door not closing and loud noise. Found missing strike, took picture. Unit still operating if door is held closed manually. Ran unit and found a loud screeching noise. Upon further inspection, found the idler pulley wheel binded up. Returning with prescreened parts, ordering strike. Office to reschedule.; ordrng 1 W11366436 (Strike) and 1 W10837240 (Idler bracket)"

"Arrived on site to diagnose a microwave that isn't turning on. Found open fuse in unit. Replaced fuse and new fuse blew as the microwaves high voltage system came on. Was unable to determine whether the capacitor, mag, diode, or transformer caused the issue. Ordering new fuse and previously listed components to correct issue. Autho will need to be provided prior to scheduling.; ordrng 1 WB27X11138 (Fuse) and 1 WB20X10067 (Transformer) and 1 WB27X11214 (Capacitor) and 1 WB26X28935 (Diode) and 1 WB26X23320 (Magnitron)"

"Arrived on site to diagnose a microwave that sparked during use. Found rack had contacted wall of unit burning liner and causing arc. Liner will need to be repainted, and rf rest needs to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 Graypaint (Gray paint) and 1 W10840759 (Rest)"

"Arrived to inspect frost in FC. I verified there was ice and frost within the FC chamber and I defrosted and removed it. I verified correct slide operation and lubricated the upper drawer slide areas with mfg approved food-grade silicone grease. I found the RC door does not close on its own as it should and the closer is present. The RC door also has a twist to it and the lower left corner is farther out than the top. Office to order door and closer and contact the CX when the special order part has arrived. No leaks observed during service. ; ordrng 1 13107554SQ (Door, RC, SS) and 1 WP12028505AP (Door closer)"

Arrived onsite for continued issues with unit not cooling and ice build up on evaporator. Was told to call techline upon arrival. Inspected unit and find evaporator covered in ice and no air flow to RC. Called techline. Tech had me check for resistance at control for thermistors and heater. Both RC and FC thermistors passed. The heater should be 30 ohm got 89 ohm at control. Tech asked to check resistance at heater to be sure there was no harness issue. Checked At heater and got 89 ohm. Tech recommended replacing heater and ordering control in case that the heater took out the control. Ordering heater and control. Office to reschedule. Customer wants an ETA on parts and reschedule. Please ask customer to have unit off to help with the thawing process of evaporator.; O-emld tckt

Arrived onsite for Not Filling or Long Fill Times . Upon arrival ran diagnostics and got F9-E1 long drain error code. Inspected unit and found drain pump was energizing but not pumping. Found water in outer tub. Need to order drain pump. Office to reschedule ; ordrng 1 W10919003 (Drain pump)

"Arrived on site and found hose from dispenser to tub, sent a video to kb/service management. A new hose will be needed.; ordrng 1 DC67-00467A (Hose)"

Arrived on site for washer not finishing load . Clothes are wet and not spun out properly. Ran diagnostics and got motor failing to reach max rpms error . Found belt install inside out . Causing it to slipp on motor pull hand cam. Installed belt correctly . Ran calibration and diagnostics. All checked normal. No water leaks detected at time of service. Job complete ; ordrng 1 W11368911 (Ui) and 1 W11305308 (Control)

"Arrived on site for oven not heating . Found it was left front cook top coil not heating . Turned on oven it is heating . Also both cook top indicator light are on . No error codes found . Found some black marks on switchs . Left front burner is not working . Ordering switches and elements to have if needed . Recepticals look in good shape . Call to set return ; ordrng 1 W11396790 (Elements) and 1 W11396792 (Elements) and 2 3148952 (Switch rf, lr)s and 2 3148954 (Switch lf,rr)s"

"Arrived on site to,replace lid . Unit has no power , lid is locked . Found control burned up ar water valve connection. No repairs done today . Unit will also need control and water valve .Need AUTHO; ordrng 1 W11096285 (Housing with valve and harness) and 1 W11105155 (Control) and 1 AUTHO"

Arrived on site To test unit for unit making noise. Test unit and found noise coming from sump and motor running. Small noise not affecting use of the unit. Advised customer noise its normal job complete. ; ordrng 1 W11416363 (Sump and motor)

"Arrived on site for no lights and door issues. Found loose screw on right side door,tightened screw to door hinge tested door operation good. Found some leds dim while others completely off diagnosed a defective led module,per service pointer ordering all leds in fresh food and freezer section. Service pointer W11606409, autho S84638; ordrng 12 W11484836 (Led module with silver bezel)s"

"Arrived on site for no cool in fresh food section and not freezing correctly. Unit running,evaporator fan in freezer not running,removed cover voltage to fan diagnosed a defective fan motor,ordering new fan motor,will also order control in case it is needed; ordrng 1 WR60X10185 (Fan motor) and 1 WR55X23124 (Control)"

"Arrived on site to test unit for no cool, tested unit found RC evap frosted over, and fan not running, will need 2 thermistor kits, fan scroll and control UI to fix issue, advised customer to defrost unit for 48 hour before our next visit, , ordering parts office to reschedule ; ordrng 2 W10316760 (Thermistor kit)s and 1 W11098695 (Fan scroll)"

Arrived on site to test unit for tripping breaker. Found unit receiving power but not responding. Found fuse on power board/filter was blown. Used dummy fuse to test unit and found when door is opened it trips breaker. Found primary door switch was stuck in closed position causing backfeed. Recommend replacing power filter and door switches. Office to reschedule. ; ordrng 1 WB27X10741 (Line filter) and 2 WB24X823 (switch)s and 1 WB24X10103 (Switch)

"Arrived on site for oven combo, microwave not having power. Inspected unit and work area. Found marking on liner and will need touch up paint. Powered unit off at circuit breaker and removed. Tested resistance on fuses and switches. Found door secondary switch failed. Measured fan motor winding and found at 60 ohms. Found fan not running due to fan fuse opened and not allowing voltage to motor. Found due to fan not running caused air cover to melt to magnetron. Will need to replace fan TCO, air cover, magnetron, 20 amp fuse and door switch. Removed failed parts and installed new. Assembled unit and tested operation. Found unit heating as designed. Added touch up paint to liner. All tested good.

"Arrived on site for range oven not igniting. Inspected unit and work area. Tested unit in bake mode to verify failure. Found at time of service unit was cycling as designed. Informed customer on drawer and be sure no pots or pan are sticking past the back side and customer stated that has not happened. Spoke with customer on theory of operation and failure customer is describing would be caused by DSI control. Schedule return for Wednesday June the 1st. Customer requested same tech on return. No funds collected today. ; schdld next appmnt for 6/1 WED !"

"Arrived on site for dryer stoping mid cycle. Customer stated that when failure occurs they press n left side of door and unit will continue. Inspected unit and work area. Found door switch lever broken. Tested dryer op and found all other components operating. Will need to replace door switch to repair; ordrng 1 WP3406107 (Door switch)"

"Arrived on site to install previous diagnosed parts. Removed failed sump assembly and installed new with gasket and pump and found leaking from wash motor. Removed wash motor and installed new. Powered unit on and found same failure occurring. Contacted service manager (CS). Will need to replace UI and float switch, no cost to customer. Spoke with customer on replacing parts. Service manager will contact following business day. No funds collected today..; O-emld tckt"

"Arrived on site to inspect washer error codes and unit not powering on. Upon further inspection, I pressed the power button and it failed to respond. Customer advised another company had serviced it recently and said there were error codes, but they did not know what they were. I was able to get the unit into diagnostics showing no error codes. Continued with testing and the unit is operating, but during agitate and spin, the gearcase was making a rumbling sound. I tilted the unit back and found gearcase oil on the rotor and slider (photo). While I had it tilted back and powered off, the unit turned itself on and showed the Lt error code that the customer described. The error code is not listed in the tech sheet, but researched it and it means Laundry Test.. I am ordering the gearcase and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 06/02/22. I will return with prescreened parts. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found both compartments warm and no ice build up. While checking unit, I heard the start device making a clicking noise, but the compressor failed to come on. Using one of my tester start devices, I placed it on the compressor and tested and the unit failed to start the compressor. I found the compressor locked up. I am ordering the compressor kit, access valve, UV dye drier, CNOTE-2HR JOB and CNOTE-PLACE ON CANCELLATION LIST. Unit left unplugged for safety and no water leaks observed during service. Office to schedule return service.; ordrng 1 W10507884 (Compressor kit) and 1 W10143759 (UV dye drier) and 1 TJ90SF8404 (Access valve) and 1 WP2188823 (Evaporator) and 1 CNOTE (2HR JOB) and 1 CNOTE (PLACE ON CANCELLATION LIST)"

Arrived on site F9E1 drain pump error F5E3 lid lock error. I gained access to the drain pump and found it shorted out. I found the lid lock not opening. I manually opened the lid so the customer could remove their clothes and I drained the unit. I am ordering the control and returning with the drain pump. Reschedule for Thursday 6/2/22; ordrng 1 Autho (Autho)

Arrived onsite and found unit with blown fuse following thunder storm. Ordering fuse to repair. Returning with control and blower just in case ; ordrng 1 WPW10545255 (Fuse)

Arrived onsite for door not correct. Found missing mount screws and rattling and warped door. Not safe to use. Ordering complete door assembly to repair. ; ordrng 1 W11038380 (Black stainless door)

"Arrived on site for refrigerator to cooling. Upon arrival confirmed issue. After further inspecfound both compares at room temp with all fans running. Compressor was pulling .85A while drier was ice cold. Found sealed system failure. After getting autho I replaced compressor, uv drier, access port, as well as installed updated control. Pulled vac found no leaks. Recharged system with 5.29oz of refrigerant. Informed customer to give unit 24 hrs to cool. Call complete"

"Arrived on site for dishwasher top rack falling down. Customer had 1 rack adjuster on hand. Inspected unit and work area, verified broken adjuster. Will need to replace right adjuster. Removed failed adjuster and installed new. Reinstalled rack and tested rack functions. Performed diagnostics mode and monitored test operation. All tested good, no water leaks detected during service.

"Arrived on site to test unit for broken lid, tested unit lid cracked around support

"Arrived on site to test unit for not drying, put unit into diagnostics, tested all components, everything is running as designed, heater is engaging, noticed unit had no rinse aid, advised customer that the unit is designed to work with rinse aid and it should be used at every wash and to open dishwasher to allow better air circulation for better drying, unit is running as designed job complete"

"Arrived on site to test unit for no drain, tested unit found water has been sitting in there for a while, activated drain and water drained out, put unit into diagnostics cycle, no issues with any components found, ran normal was for 10 minutes, unit is running as designed, stated to customer that it is possible that there was a power outage and it did not complete cycle, customer did mention that they did have a power outage and after that she did not use the unit, advised customer to monitor and if issue persists first attempt to restart cycle and if it doesnt work to call us back, at this time the unit is running as designed,

"Arrived on site to replace previously diagnosed bin thermistor, replaced thermistor, unit now running as designed

Arrived on site to test unit for noise coming from damper. Test unit and found damaged damper. Replaced damper test unit and unit test good job complete.

"Arrived on site for complaints of not draining and not spinning clothes out intermittently. Ran test cycle and found unit draining slowly. Also found unit will spin, but not starting up right away. Inspected drain pump and removed some debris. Inspected Gearcase and looked ok. Belt was worn and slightly cracked. Installed new belt and motor capacitor. Ran test cycle and unit is advancing normally. No water leaks detected, job complete."

"Arrived on site for install of new icemaker. Installed new icemaker. Entered service mode. Ran test 29 harvest, and test 31 water fill. Icemaker working as designed, job complete."

"Arrived onsite for seal keeps coming off and the bottom drawer whole bottom popped off and warped. Upon arrival found gasket damaged and not seating properly. Also oven bottom is not secured. Replaced oven door gasket. Inspected oven bottom panel. Panel is not warped,just not securely mounted. Mounted oven bottom securely. Job complete"

"Arrived on site , replaced left side FZ rail. After looking and testing rails only left was needed . Door is sealing properly . No drain issues . Job complete.No water leaks detected at time of service."

Arrived on site to install previously diagnosed parts. Tested unit and its now operating as designed. No water leaks observed during service. Office to collect remaining balance. Job completed.

"Arrived on site for washer, inspected unit and work area. CX showed me a picture of clothing being stain. On the picture they showed me looked like it was detergent residue. I advised CX to always try to use unit in deep water fill, and cut the amount of detergent they are using. Im ran washer in diagnostics cycle and there was no error codes stored. I inspected components under the washer and everything looks normal. No water leaks observed during service, job completed."

"Arrived on site for icemachine, inspected unit and work area. CX had explained that she ran a cleaning cycle and then unit stoped making ice. Tested unit in diagnostics and water valve would not come on in diagnostics. Will need a new recirculating pump and also went ahead and replaced drain pump because it was making noises. I ten tested unit and its now operating as designed. No water leaks observed during service, job completed."

"Arrived on site for dryer, inspected unit and work area. Tested unit and found no out normal noises. Tested unit to make sure its also heating properly and it is. Unit is operating as designed at that time. Job completed."

"Arrived on site to diagnose a refrigerator that has condensation forming on door gasket. Found no airleaks present at time of service. Unit is empty and I advised customer that if the unit has nothing in it, it can cause a lack of heat transfer which can cause some condensation and improper cooling. No repairs needed and no leaks were found at time of service."

"Arrived to inspect no lights. I replaced the required LEDs per mfg Technical Service Pointer #: W11460554. I verified the repair and that all LEDs were operating after completion. Operational test good, no leaks observed during service. Special project #: S191AQ

"Arrived on site for a washing machine that tripping the breaker. Inspected unit and work area. The customer advised that the unit has tripped the breaker four times since theyve purchased it four months ago. She did advise that tripping the breaker is in frequent as the unit can wash 5 to 15 loads before tripping again. She says that after it has tripped the breaker, if they flip the breaker back on, the unit will continue and finish out the cycle they were currently in. Ran the unit through diagnostics and did not find any stored error codes. Checked underneath the unit and behind the unit for any exposed wires or leakage and could not find anything. I ran the unit through an auto test and the unit ran and completed as designed. Took an amp draw off the unit when running the unit through a drain and spin. Amperage did not get over 14 A. I did advise the customer that due to all my testing, I cant necessarily fault the unit as the unit is working as designed. Did explain that it was most likely a breaker issue due to the fact that this unit is on a GFCI outlet. Advise the customer to test the unit on another plug or have an electrical fix their electrical issue to ensure this does not repeat. The unit is working as designed. Call complete."

Arrived on site to test unit for compactor not going up or down. Test unit and found broken gears. Replaced gear kit

Arrived on site to test unit for rear left burner not working. Test unit and found and switch. Replaced switch test unit and unit test good job complete.

Arrived on site to test unit for unit not washing correctly. Test unit and found unit over sudsing not allowing water to spray correctly. Found unit leaking front vent. Replaced vent test unit and unit tamest good job complete.

Arrived on site to test unit for unit not going up correctly. Test unit and found arms not adjusted correctly not allowing vent to go up. Adjusted arms test unit and unit test good job complete.

"Arrived on site to test unit for no power. Test unit and found melted wire harness and bad control board and bad igniter and bad tod.

Arrived onsite for refrigerator not making ice. Upon inspection found ice maker turned off. Turned ice maker on and reset. Unit harvest ice in tray and re filled properly. Unit is functioning properly. No leaks present at this time. Job complete

Arrived onsite for refrigerator not making ice. Upon arrival inspected unit. Found frozen fill tube. Thawed line and tested. Did not see signs of weeping valve. Ran harvest test and passed. Ran fill test and passed. Unit is now functioning properly. No leaks present at this time. Job complete

"Arrived on site and found F3E1 saved error code and drain pump is running constantly. Cleared error removed load of wash from interior and replaced air trap, pressure hose, and water level switch. After replacement washer will now complete a diagnostic cycle and is working properly, job complete"

Arrived onsite and found unit handle had fallen off. Reinstalled handle and tightened all handles. All checks good. Unit is now operating as designed.

"Arrived on site and inspected dishwasher and did not find any safe error codes. Dishwasher will complete a diagnostic cycle properly, could not duplicate customers experience at this time, job complete"

"Arrived on site and inspected washer and found no saved area codes, ran all functions and washer is operating properly. Discussed correct detergent usage, and correct loading at this time washer is operating as intended, job complete"

"Arrived on site and inspected oven and at this time it is working properly. Customer experienced oven showing F6E8 error code for two days and then it corrected itself. Found saved error code in diagnostic cycle and deleted it. If issue happens again at minimum microwave appliance manager would need to be replaced

Arrived onsite and found broken left adjuster. Replaced adjuster. Unit is now operating as designed. All checks good. Advised customer on repair.

"Arrived on site for dryer not latching, inspected unit and work area. Found door catch broken. Removed old broken parts and installed new catch. Unit is now latching as designed. Job completed."

"Arrived on site to install previously diagnosed parts. Installed new harness and tested, unit is now operating as designed. No gas leaks detected during service. Job completed."

Arrived onsite to replace previously diagnosed parts. Upon inspection found gasket was fine. The ice door was failed causing the ice door to stay slightly open allowing warm air to migrate upward melting the ice and causing clumps. Replaced failed door and motor assembly. Unit is now functioning properly. Job complete

"Arrived onsite to replace previously diagnosed parts. Replaced gearcase, rotor, stator, clutch and slider. Tested unit and unit is functioning properly. Ran agitator and spin test and had no issues. Job complete"

"Arrived onsite to replace previously diagnosed parts per whirlpool tech line. Replaced main harness, control and inlet valve. Tested unit and unit is functioning properly. Job complete"

Arrived on site to finish completing repairs with a new bake igniter. Upon arrival reconfirmed issue and installed required part I didnt reassembled and tested oven and found the igniter would like the gas within required manufacturing time enable to heat up oven. Unit now functioning as designed.

Arrived on site for washer not cycling past wash setting. Upon arrival confirmed issue but found no errors in diagnostics. I then found cause of failure was a bad actuator that popped out of place. Replaced actuator with required replacement part and reassembled and tested unit. Found no signs of leaks or failures and unit now functioning as designed. Call complete

"Arrived on site for refrigerator, inspected unit and work area. Inspected unit and found unit sitting on the roller and not leveled on the legs. I leveled unit and doors are now closing better. No water leaks observed during service. Job completed."

"Arrived on site for complaints of not drying dishes. Entered service mode and found no error codes. Ran test cycle and monitored. During test, found the vent and heater working properly. All other component tests passed as well. Spoke with customer about the use of rinse aid. Advised to start using rinse aid and showed them how to do it. No water leaks detected, job complete."

"Arrived on site for complaints of no heat. Ran cycle and found unit not heating. Found failed element. All other checks good. Installed new element and now unit is heating properly. Ran tests on all cycles and unit is working correctly.

"Arrived on site for complaints of no power. Found unit unresponsive. Found good voltage to the control, with good polarity. Installed new control.power was restored. Ran test cycles and found all normal operations. No water leaks detected, job complete."

"Arrived on site for complaints of over heating and shutting itself off intermittently. Found control loose, screws not tightened. Customer states it will turn itself off intermittently. Set bake to 350 and it ignited right away. Monitored temperatures and all were good. Installed new control board for intermittent issues. Job complete."

"Arrived on site for install of previously diagnosed parts. Installed new control and thermistor. Set temperature to the #2 cold setting. No water leaks detected, job complete."

Arrived on site to diagnose a range with burners not operating. Found all 5 knobs cracked preventing proper operation. Replaced all 5 knobs and tested unit. Found all is functioning properly at this time.

Arrived on site to replace doors for refrigerator. Replaced fc and rc doors. All is working properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker fill tube frozen over and thawed line. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a cooktop with improper flame size. Found unit not converted for lp gas. Converted unit and tested unit. Found all is functioning properly at this time.

"Arrived to inspect washer stalled and lid lock issue. I entered service test mode and decided the binary system and there was a 9-1 long drain error and I cleared it and inspected. I found the drain pump housing had been broken off, likely during delivery and I was able to fully repair and corrected the issue. Further testing revealed the door lock would not positively unlock and I replaced it. Operational test good, no leaks observed during service."

"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the compressor, dye drier and service port. Attempted vacuum revealed the evaporator had a pinhole leak and vacuum could not be achieved. I removed and replaced the evaporator and vacuumed. The system was able to withstand vacuum to the pumps ultimate depth and I allowed the system to then set for 15 minutes. Holding vacuum, I charged with the mfg prescribed charge and tested. The unit cooled as designed. No water connections to unit

"Arrived to inspect no water. I found the filter was plugged and I removed it and tested. The unit resumed operation and I assisted the CX with filter installation and flushing. Service call only, no leaks observed during service.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I removed old doors and transferred parts needed to new ones. Installed new doors and tested. Unit is ad no damage on doors. No leaks observed during service. Job completed.

Arrived on site to diagnose a washer that is giving error code. Found f0e5 error saved in control. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No further repairs needed and no leaks were found at time of service.

"Arrived to instal previously diagnosed and ordered parts. I moved and replaced the heater assembly and door gasket. I corrected the routing of the drain tube, as it was routed around the left rear leg and I moved to the inside, preventing kinking and insufficient flow. I tested the unit and the door leak was corrected and I found no evidence of other leaks through several complete service mode tests and 15 min of CX mode testing. Operational test good, no leaks observed during service."

"Arrived onsite for Right Light wont stay in the hood. Upon arrival see left light hanging from vent hood. Found mounting bracket was out of place causing light assembly to just hang. Secured bracket, unit is now in place. Job complete"

"Arrived onsite for LIGHTS COME ON AND SOUNDS LIKE IT STARTS UP BUT DOESNT GO THRU A CYCLE--NOT WASHING . Upon arrival ran diagnostics and got F4-E3 motor not running. Pulled unit to inspect the sump,and motor. Harness to motor is secure. All other functions operate as designed on diagnostics test. Need to replace sump and motor.

"Arrived onsite for When turning the knob and the heat level is selected, it keeps making a clicking noise. Upon arrival test unit and clicking is coming from ignitor. Showed customer that wants you turn the knob a little further on high medium, and low the sparking will go away. Range is operating as designed. Job complete"

Arrived on site for COMPLETELY UNRESPONSIVE. Upon arrival unit was disassembled and no where near power or water connections. I briefly talked to him about what it will take and he decided to cancel service. No money was collected

"Arrived on site for no ice. Ran reset on icemaker not cycling,diagnosed a defective icemaker,installed new icemaker"

"Arrived on site and replaced consul diagnosed on previous visit, after replacement confirmed oven is operating properly, job complete"

"Arrived on site and inspected dryer and found airflow is restricted. With vent hose removed from the rear of the dryer airflow is showing good. Recommended that homeowner have been to the exterior cleaned/cleared by a service, job complete"

"Arrived on site an inspected dryer and found it is heating properly but airflow is restricted, homeowner will need a vent cleaning service to clear dent to the outside of the house before dryer is used again, job complete"

Arrived on site for a refrigerator that has a filter stuck. Inspected unit and work area. Confirm the customers complaint and removed the filter. Disassembled the housing in Falmouth the housing had broken. Replaced the housing and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for a washing machine that is not starting any cycles. Inspected unit and work area. The customer advised that the unit will make a lot of clicking sounds but will not actually start the cycle. She advised that at all go to the wash cycle complete message within 30 seconds of starting a cycle. Checked underneath the unit and found that the slider was broken causing the issue. Replaced the slider and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for a washing machine that is not filling up enough with water. Inspected unit and work area. Ran the unit through diagnostics and did not find any stored error codes. Tested all components of the washer in an auto test and in manual testing. The unit ran as designed. The customers issue with this machine is that the unit does not fill up as high with water as her previous unit and she doesnt believe that the water temperature is correct on the warm and hot cycles. In both hot and cold valves work as designed. Tested resistance on the thermistor and found it within range. I pulled up the customers owners manual and did explain to the customer that on her own owners manual, it does state that warm and hot cycles may be colder than previous washers.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the motor and tested the unit. The unit began to work and operate and heat as designed. Call complete.