"Arrived on site to inspect refrigerator not dispensing water and not making ice. Before scheduling this call, our office troubleshot the unit with the customer and diagnosed the filter and filter head had failed. Upon further inspection, I found the filter was defective and customer agreed to purchase a new filter. I removed and replaced the filter head and put the old filter in and tested and no water came out. I placed the new filter in and at first it dispensed, then began to fail. I advised the customer of my findings and I am ordering another filter head, filter and CNOTE-LSO FOR TRAINING and scheduled return. No water leaks observed during service.; ordrng 1 WPW10394053 (Filter head) and 1 EDR1RXD1 (Filter) and 1 CNOTE (LSO FOR TRAINING)"

"Arrived onsite for refrigerator icemaker not making ice. Upon inspection found faulty ice maker. Had ice in the tray but was having harvest issues. Replaced icemaker, tested unit and unit is functioning properly. No leaks present at this time. Job complete"

"Arrived on site for refrigerator with higher temps in unit. Upon arrival customer stated that the refrigerator would intermittently get to about 45°F in RC and 12°F in FC. I tested the temps and found the RC at 44°F and the FC at 11°F. I tested both RC and FC thermistors in diagnostics and both read fine. I tested and could hear the evap fan running, the diagnostics test verified correct RPM, I found the condenser fan motor running, I gained access damper and ran diagnostics and it opened and closed as designed. I had the bi-metal close and the heater turned on. I found frost build up on back of FC evap cover. I gained access to the evap and found ice build up on top. I also found ice build up in return air tube. I cleared the ice and found the frost was building significantly fast back onto the high side. I also could hear the refrigerant chattering and not flowing smoothly. I waited some time and the frost pattern did not go all of the way down. I also found the defrost heater severely warped and touching the evap and sagging to the bottom liner. We will need to get a sealed system tech to check pressure for leak or obstruction and to complete the repair.

Arrived onsite for same issues with the buttons not working properly. Tested unit. Buttons acting erratically. Replaced control. Tested unit. No issues at this time. Job complete

"Arrived on site and inspected the washer and found off balance, basket speed fault. Ran a diagnostic cycle and found basket is spending independently of gear case, attempted to remove washplate and it is seized. It would need to be broken off in order to replace gearcase

"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. Except in the spin cycle as the basket began to make a screeching noise and the tub was shaking vigorously but the basket was spinning as designed. I inspected the motor and found the pulley wobbling. I removed and replaced the motor and retested and the unit continues to shake vigorously. I contacted techline and spoke to JT and advised of the complaint, previous repairs, and repairs done today.

"Arrived on site and replaced wash motor diagnosed by previous technician, after replacement took a short video during the wash cycle of it not leaking, job complete"

"Arrived on site. Found no water to reservoir,no voltage at valve,replaced defective pump that includes water sensor,ran diagnostics with new pump,good voltage valve not fully opening,replaced valve good water flow found water leaking from cap replaced cap. Ran diagnostics all test passed,checked tubing and valve no leaks."

Arrived on site for no,cool in fresh food. Temp reading 60° ran diagnostics thermistors passed,fan passed,damper passed,bimetal reading open,removed evaporator cover found excessive ice build up around return vent,removed bimetal checked continuity bimetal reading open. Defrosted evaporator replaced bimetal.

Arrived on site to install previously diagnosed UI. Upon speaking with customer issue happens only when using top oven and only does so every so often when using bake on top oven but happens every time when using broil on top oven. Tested and found blower not coming on when in use. Blower and UI will both need to be replaced. Also instructed customer that issue could have effected main control and will bring on return trip to be safe. Ordering needed part. Office to schedule return trip. ; ordrng 1 WP8303972 (Blower fan) and 1 Seenote (Office to schedule)

Arrived on site to diagnose a refrigerator that is not dispensing water. Found primary water valve not fully wired. Rewired valve and tested unit. All is working properly at this time and no leaks were found at time of service.

Arrived onsite for washer showing UL and not completing cycles. Upon inspection I found no stored error codes in the system. I ran a automatic test cycle and found only cold water coming through when calling for hot. I found that with the unit being upstairs it takes a very long time for the hot water to reach the unit. I inspected the drive system for any wear but everything looked good. I tested damper function and suspension feels good as well. I explained that if the unit thinks hot water is coming through but its not it could alter the cycles and even turn off. I did not hear any abnormal sounds while in spin. The unit is otherwise working as designed at this time and no leaks were detected during of service.

"Arrived on site for customer complaint of unit explosion when front right burner was in use, rescheduling for 2 techs and 2 hours ; ordrng 1 Cnote (Office to reschedule/2 hours/2 techs)"

Arrived onsite for wall oven that wont heat in broil and having trouble getting to set temps. Upon inspection I found the bake element showing good resistance I found the broil element showing open or shorted. I tested he thermal fuse and it tested good. I checked he sensor and it also checked good. I verified correct incoming voltage at the terminal block under a load. Cooling fan running.; ordrng 1 WP9760774 (Broil element)

"Arrived on site and found no water is dispensing, found water pressure at source is good, filter head is not letting water flow. Replaced filter head and now with bypass water dispensers correctly. Reinstalling water filter stops water from dispensing again. Recommended to homeowner that bypass be left in place until water filter can be replaced, job complete"

Arrived onsite for the microwave not working properly. Ran diagnostics and found that the vent fan is not working causing the issue. All other functions tested good. Wil need to replace vent fan motor. Ordering parts and office to schedule ; ordrng 1 W11441128 (Blower motor) and 1 W11342846 (Control)

Arrived on job for shaking. Replaced shocks and test with load. Washer not walking but wood floor and Pier and beam home is adding to vibration. Called tech line 7730290255. Tech line agreed the home shaking is outside of our control.

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise which sounded like a fan hitting something. I removed the crisper drawer and found a large block of ice on the RC evaporator cover (photo). I advised the customer of my findings. I pulled the unit out and removed the back cover to inspect the drain tube and found a very small gap in the tube between it and the bottom of the chassis. I sealed the gap with manufacturers approved silicone. Also found that the UI digits are missing (photo). I am ordering the UI, CNOTE-SHIMS, clamps, CNOTE-LSO PER CUSTOMER REQUEST and CNOTE-AUTHORIZATION and will return with all prescreened parts. Advised customer to unplug unit 24-48 hours before I return and to place towels around the unit to catch any overflow of water from defrosting. He customer sign the waiver of damages from defrosting refrigerator. No water leaks observed during service. Upon return, the UI, hv control, RC evap motor/harness, shim the evap drip pan, and secure the RC evaporator will need to be repaired. ; ordrng 1 W11387386 (UI) and 4 CNOTE (Shims)s and 2 W11456069 (Clamp)s and 1 CNOTE (Authorization) and 1 CNOTE (LOS PER CUSTOMER REQUEST)"

"Arrived on site to diagnose downdraft cooktop with a non functioning fan. Performed diagnostic and voltage checks. Found voltage is proper and running through switch. Checked and found fan motor dead. Office to schedule when we can get fan motor.; ordrng 1 Y706132 (Blower Motor)"

Arrived on site to test unit for water freezing in ice bin. Found fill cup in ice maker was frozen solid causing water to leak into ice bin. Also found water pressure was weak causing valve to leak. Customer said they are having issues with water well pump. Advised customer to turn water off to unit till pump pressure is corrected. Job complete.

Arrived on job for complaints of not heating. Found the coils are bad and belt tensioner bracket damaged.

"Arrived on site to inspect dishwasher for not cleaning dishes, upon inspection found the pump not starting during cycles, replaced pump and tested, no leaks found. Complete"

"Arrived on site for customer complaint of unit not spinning or draining, found failed coupler and drain pump, I replaced drain pump and coupler, unit tested good."

"Arrived on site for customer complaint of unit leaking water into fresh food section, found clog in defrost drain line. I defrosted drain line with steamer, unit tested good.

"Arrived on site for deli control. Found deli control unresponsive diagnosed broken wires in harness ,replaced harness assembly powered unit on deli control working as designed"

"Arrived on site and inspected washer and found a load has just been started and water is pouring out between door and Bellow. Stopped load and inspected Bellow and did not find any tears or punctures. Even after load was stopped water is still draining out of the doors frame for several minutes.

Arrived onsite to install previously diagnosed parts. I installed the mag cap and diode. I re installed and tested the unit. It is working as designed at this time.

Arrived on site for washer draining out water as it was filling according to the customer upon arrival. I ran diagnostics upon arrival but found the same f8e1 error code. I did find that the water pressure was slightly better than previous visits and water was filling semi-quickly but the drain line was still not properly installed and was stuck straight through the wall behind the washer lower than what the insulation manual recommends I then Ill whirlpool techline and spoke with Ed sr# 7730290109 Who instructed me that at the moment due to the issues with the installation we cannot recommend any further repairs or diagnosing until the water pressure is resolved and once the customer has a stand PVC pipe installed at least 36 inches from where the drain hose connects to the washer and that due to the way its currently installed it is siphoning out the water faster than washer can fill causing the F8e1 to appear. Techline recommends no further repairs at this time but instead recommends at the customer address the insulation issues and advise that we refer them to the user manual I went over these recommendations with the customers grandfather this time I was on site who informed me that he would try to resolve the issue as quickly as possible and let us know if anything else changes. Call complete

"Arrived on site to test unit for UI not responding/ completely black. Found UI responding as designed upon arrival. Removed UI and inspected connections. Found blue wire on j15-4(UI side) was not fully seated into plug connection. I wiggled harness and was able to replicate issue. Secured wire into connection, tested by wiggling wire harness and UI stayed on. Job complete."

Arrived on site for a washing machine that has a broken hinge and the lid won?t close. Inspected unit and work area. Found the lid completely broken where it seats onto the hinge.

"Arrived on site to install previously diagnosed and ordered parts. Due to the compressor failure, I Removed and replaced the compressor, access valve and hv drier. Vacuumed the system and installed 5.5 ounces of R134a refrigerant. Monitored pressures and all checked good. No water leaks observed during service, job completed. Recommended allowing the unit at least 24 hours to cool to temps."

"Arrived on site for a washing machine that is leaking from underneath. Inspected unit and work area. The customer advised that she hasn?t actually seen the unit leak but that when she runs multiple cycles at a time, there?s water underneath her floorboards in the kitchen. Ran the unit through an auto test in the unit ran as designed with no leaks present. Filled the unit halfway up the basket and put it in the drain cycle and it still did not leak. I did advise the customer that based on my findings, there were no leaks present as well as no calcium deposits from potential water leaks. Advise customer to look at their water supply in the wall. Call complete."

Arrived on site for washer making a noise. I inspected the unit and work area. I followed service pointer W11520474. I tested the spin and agitation. I found the unit only making the noise during the beginning of the spin cycle. I replaced the control and retested the unit. It still made the noise during spin. I inspected the gear case I found signs of the belt slipping. I replaced the belt and retested the unit. It is no longer making any noise. Job complete.

"Arrived on site and inspected dishwasher and found wash motor is not spraying water, uninstalled dishwasher but found replacement wash motor is damaged. Took one picture and sent it to KB/parts it will need to be a re-ordered to complete repair. Also found dishwasher is installed behind quarter round end it is difficult to uninstall. Send pictures to MS and DW. Water is off and disconnected, power is disconnected from under sink.; ordrng 1 W11416362 (Wash motor)"

Arrived onsite for microwave power cord being damaged. Found unit power cord was damaged likely due to power fluctuations during storm in outlet. Found unit control and switches both likely damaged as well. Found unit clean and with very little grease. Unit was just damaged due to electrical surges. Let customer know theyd likely need new switches and control as well as power cord.

Arrived on site for refrigerator that customer stated unit is soft making ice and a loud noises coming from the dispenser win being activated. Upon arrival I ran diagnostics but could not find any failures in the software or hardware of the unit I did however find that when I remove the ice bucket the thermistor wired into the icemaker was hanging off and was not gauging the Correct temperature of the ice tray as it was intended. I also found that the auger motor was occasionally getting stuck in place not allowing the ice bucket to propel the ice forward and out the dispenser. I ended up replacing the auger motor and yolk and was able to reapply the thermostat to the icemaker ensure that it was functioning also found that upon arrival I spoke it was full of ice and customer had stated unit had started working again.

Arrived onsite for refrigerator not dispensing water. Upon arrival found unit valve was receiving voltage but was not calling for water. Upon replacing valve also found unit housing was damaged and not allowing water to travel through replaced housing and tested. Unit is now operating as designed. No leaks detected during service. Job Completed.

"Arrived onsite and found unit drain pump had failed, replaced drain pump. Unit is now operating as designed. Advised customer on repair."

"Arrived on site and inspected washer and found in diagnostic cycle no water pressure from hot water valve. Found hot water valve is clogged and it is attached directly to Hot water heater which is allowing calcium buildup into the washer. Cleared buildup from screen on hot water valve and attempted test again and it immediately clogged again. This issue will continue to happen until Hot water from source is corrected. All other functions are operating normally, washer can be used on top cold wash. Job complete"

"Arrived on site for a washing machine that was making a humming noise. Inspected unit and work area. Customer advised that it?s not making a humming noise but that it?s making a weird sound as it supposed to be washing. She advised that the unit is not actually washing her clothes. Inspected unit and tested unit. Unit seem to be working as designed. However, when I placed the unit in a normal wash cycle the agitation did not sound correct. Looked it up the unit and found the actuator not connected onto the cam thus resulting in the unit sticking into a spin cycle only. Refit the cam onto the actuator and test the unit again. The unit is now working as designed. Call complete."

Arrived onsite for dishwasher tripping breaker when used. Upon inspection of the diagnostics cycle I found no abnormal amp draw within the unit while washing heating or draining. I unplugged the unit and found the breaker would trip on its own after sitting idle for a while with no load plugged in. I advised the customer of my findings. No leaks were detected during time of service. Job complete.

Arrived on site to drop off water filter. Drop a water filter off on the front door as requested. Call complete.

Arrived onsite for microwave sparking and buzzing when trying to heat. Upon inspection I confirmed the unit would spark during heat I could also smell burning electrical within the unit. I removed the control panel and accessed the high voltage components. I found the diode had burned up and was resting against the common to capacitor. The wire sheath seemed to protect the wire from damage.

Arrived on site for washer giving an F8e1error. On arrival I was able to confirm and diagnostics that the unit is indeed soaring a long feel no feel error code. I ended up calling Warfel tech line while on site to document the fact that I found the hot water fill line was not getting any water from the cut off on the wall whether or not the cut off is turn on or off and I had instructed customer that they would need a plumber in order to help resolve that issue but after speaking with techline I also was recommended to replace the water valve because the home ranges on the harness were a bit out of range with what whirlpool techline was comfortable with at this point unit is working as designed but I instructed the customer to get the plumbing situation taken care of soon as possible in order to help maximize the washers efficiency. No leaks before during or after repair call completeSr# 7730284981

Arrived onsite for range that wont ignite in the oven. Upon inspection I found the control board flashing the wrong time and I could not get it to respond. I accessed the control and found 120 vac coming in. I advised that the control would need to be replaced before anything else can be inspected.

Arrived on site for a dishwasher that isn?t washing dishes. Inspected unit and work area. Placed an in-service diagnostics and found an F2 E1 (UI stuck key) and F4 E3 (motor not running) error codes. Ran the unit through an auto test and found the unit filling but not recirculating the water. Replaced something motor and tested unit. Unit is now working as designed. Call complete.

Arrived on site FYI install previous diagnosed parts. I installed the new racks. I removed the door and replaced the outer glass job complete.

Arrived onsite and found unit operating as designed but reports of tripping every few days. Called techline and spoke with Ed and advised on status and complaint. Because unit is on a gfci breaker that is incompatible for this fridge it is possible for intermittent tripping to occur. Advised customer that a provisional exception could be made by the city to use non gfci breaker to correct nuisance issue. No repair recommendations at this time. Sr# 7730290679

Arrived on site for range not allowing knobs to function properly. Upon further inspection I found all four knobs were cracking around the bracket clips with knobs and it was causing knobs to slip on the infinite switchs. Office will need to reach once Availability of parts is known.; ordrng 4 W11084052 (Knobs)s and 1 W10857622 (Switch FL) and 1 W10917724 (Switch FR) and 2 W10911303 (Switch Back L&R)s

Arrived onsite and found evap pan bowed and causing freeze over drain and leaking into ff cabinet. Ordering pan to repair.; ordrng 1 W11457241 (Pan)

"Arrived on site and found dryer is on a lifted alcove approximately 18 inches off the floor. It cannot be disassembled to diagnose properly. Dryer will need to be set on the floor to inspect correctly. Dryer is noisy while running, Would need to have motor, blower wheel, Sound pads, blower wheel housing, And a standard dryer belt/pulley kit in order to ensure repair.

Arrived on site for a MW sparking. Upon arrival the customer stated it was sparking on the right hand side by the door area. They also let me know it has not occurred in over a week now. I found no burn marks on or inside of the unit. I found the paint inside of unit fine. I gained access to the control and found the ground wire was rubbing up on the chassis. I adjusted the wire and advised customer this should fix the issue.

Arrived onsite and tested oven for not heating in upper oven. Unit is operating perfectly without any heating issues in both ovens while onsite. Explained possible scenarios to the customer. All checks good.

Arrived on site for oven needing calibration. I inspected the unit and work area. I spoke to the customer and found out the time keeps advancing on the clock. I spoke to the customer about getting the unit hooked up to WiFi and the whirlpool application. I ran a temp test on the oven. I found the sensor is out of range. I replaced the sensor. The unit is heating properly. Job complete.

Arrived onsite for the dishwasher missing a part. During inspection found that the door hinge pads were broken replaced both pads and dishwasher tested good. Complete

Arrived on site to test unit for door not closing and convection fan not coming on. Found bad convection motor and latch ordering new convection motor office to reschedule. ; ordrng 1 WB26K10003 (Convection fan motor)

Arrived on site to test unit for FC door not aligned good. Found left side was not sitting properly into rail. Set door properly and customer was satisfied with improvement. No leaks detected. Job complete.

"Arrived on site to install previously diagnosed and ordered part. Due to the Orion board failure, I removed and replaced the Orion board and tested the unit. All fans, and compressor are operating as designed and unit is beginning to cool as designed. No water lines connected to unit so no leaks observed during service. Recommended that the customer allow the unit to cool for 24-48 hours before it reaches set temps. Job completed."

"Arrived on site to install previously ordered parts.R&R the element, infinite switch and the indicator light.Reassembled and unit tested as designed.Customer witnessed the repair and satisfied.Job complete."

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit spray arm and tested. Unit is now operating as designed. Job Completed.

Arrived onsite for washer making loud noise. Put unit in diagnostics and did not find any stored error codes. Ran auto test however the noise was not as apparent as customer explained. Customer showed recording of noise. Checked underneath unit and found belt shavings. Removed cam for inspection and found oil had leaked from gearcase. Will need to bring back prescreened parts as well as ordering new belt and motor just in case. ; ordrng 1 W11239857 (belt) and 1 W11497303 (MOTOR )

"Arrived onsite for refrigerator icemaker not working. Jumped ice maker but did not begin harvest cycle. Ice maker needed replacement. Replaced ice maker, tested unit and unit completed cycle and fill. No leaks present at this time job complete"

"Arrived on site for unit shutting itself on and off. Replaced defective main control,powered unit on all lights and fans powered on."

"Arrived on site to test unit for upper rack not opening or closing correctly. Found bad tracks, replaced left and right track test unit and unit test good job complete."

"Arrived on site to install previously ordered part.Confirmed the complaint and removed and replaced the freezer module.I also tightened all of the door handles on the unit, which were extremely loose.Customer satisfied with the service.Job complete"

Arrived on site to test unit for no power. Test unit and found burned control board. Will order new control board office to reschedule. ; ordrng 1 8528172 (Control board)

"Arrived on site to install previously ordered parts.Removed and replaced the valve, ice maker, manifold, thermostat and heater and unit began cooling, dispensing water and filling the ice maker.Job completed"

Arrived on site to test unit for not washing. Test unit and found customer had replace the motor but was wrong part number. Replaced sump and motor

"Arrived on site to diagnose cooktop that was popping breaker when it was turned on. On arrival breaker was triggered. If you try and reset the breaker just trips. Reset several times and checked wiring. Found wiring harness going to switches heated and grounding, and could smell burning switches as well.

Arrived onsite for dishwasher not powering on. Upon inspection I found good voltage and polarity at the wall. I accessed the junction box for the unit and found the common wire had come loose from the wire nut. I corrected the wiring and was able to power on the unit for diagnostics. The unit passed all tests in diagnostics. The customer brought to my attention one of the rack stoppers was missing or had broken off. I replace the stopper with my van stock#(WPW10082861) the unit is working as designed and no leaks were detected during time of service. Job complete.

"Arrived on site to diagnose dryer not heating or turning. Control panel comes on, and showed no error codes. Customer told me for a bit that their clothes were coming out scorching hot, like unit is overheating. Checked safety devices and found the thermal fuse open, the heating element broken and open as well. Only part present today was the thermal fuse, and others had not arrived yet. Ordered heating element, thermal fuse, cutoff and also a control to resolve. If control isnt working properly it may be running the element to hard. ; ordrng 1 W11388032 (Main Control)"

"Arrived on site for customer complaint of unit not drying dishes, ran diagnostic cycle, found failed sensor, I replaced sensor, unit tested good."

Arrived onsite for previously diagnosed parts. Upon arrival replaced tube and ice maker. Tested unit unit filled ice maker. No signs of leaks during service. Spoke with customer on unit needed 24 to 48 hours for proper ice making and to dump first few batches. Job Completed.

Arrived on site for refrigerator leaking water. Upon arrival customer stated that they did not notice any water leaking from the back of the fridge but instead they were finding that the freezer itself had water filling the bottom floor of the freezer compartment and upon further inspection I found the drain line was clogged but I could not find any indications of ice or hot air leaking through the front door gasket Ive been inspected the drain line and found the drain line to be clogged I ended up replacing the drain line and adding silicone to ensure that the drain line was sealing up underneath the compressor compartment area after making repair I cleared out the drain line inside the freezer and then verify that water was allowed to pass through without hot air escaping back up into the unit. No leaks before during or after repair call complete

Arrived on site for wall oven needing a previously diagnosed ui consul. Upon arrival I was able to disconnect power and install the new UA consul after that I reprogram the new consul to the model specific version of oven required. And then ensure that both the upper and lower ovens were heating as designed and found that upon testing the lower UI oven button was also fully functioning and not causing any nonresponsive issues as it did on the first trip. Call complete

Arrived onsite for unit not ringing out the clothes. Tested unit. Got F0E5 off balance load. The basket was scrapping when I spin mode. Let customer know that the gear case and basket would need to be replaced.

"Arrived on site for refrigerator smell. Customer instructed smell seems to coming from outside of refrigerator and that when he cleaned the outside it seems to go away and then come back. Called tech line and spoke with Bruce (SR# 7730288456) Made aware of stated issues, what was done and found was instructed to take cover off back and see if theres anything in there that can be creating smell. Did as instructed and found nothing creating smell. While checking back, found copper tubing rubbing. Adjusted and added padding as needed. Called tech line again and spoke with Andrew (Same SR#) made aware of stated issue and what was done and found. Was instructed that smell issue is not with refrigerator itself and to instruct customer that if issue seems to come back to clean refrigerator. Did as instructed. No water leaks present at time of service."

Arrived on site for dishwasher issues. Tested and inspected unit and found failed spray arm and heating element. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Arrived on site to test unit for cooktop on light on. Replaced rf switch test unit and unit test good job complete.

"Arrived on site for a washing machine leaking still after prior service. I gained access to the dual inlet valve and found it constantly dripping and needing to be replaced. ; ordrng 1 WPW10212596 (Double Inlet Valve)"

Arrived onsite for the oven Tripping the breaker. During testing found that the neutral wire from the spark module was crimped in between the stove liner which it was like that from the factory. Repaired neutral wire and issue was resolved. Complete

Arrived on site for dishwasher leaving water droplets in tub at end of cycle. I found the customer not using rinse aid and advised them on usage. I ran the unit through diagnostics and found no stored error codes. It ran through diagnostics fine and heated as designed. I called techline and spoke with Robert and received SR# 7730282268. He agreed and advised the same thing. I found the unit working as designed. Call complete.

Arrived on site and inspected dishwasher dispenser and spray arm issues.Confirmed the complaint and removed and replaced both.Reassembled and unit tested as designed.Job complete.2/2

"Arrived on site and replaced control board diagnosed on previous visit, after replacement Took pictures of oven heating properly, job complete"

Arrived on site to test unit for gas smell. Used gas sniffer at all connections and possible leaks points. Used suds at all connections and possible leak points. Was unable to smell or locate any leaks. Called safety with findings and advised customer to call if issue persists. ——————SR#7730229671

Arrived on site for dryer not turning on. Upon arrival I verified 240 v from power uterus to terminal block on dryer. I then found the main control was not sending the 5 dcv to ui needed to power on unit. After replacing the main control I was able to get the 5 dcv to ui and proper power to rest of unit but found ui still not responsive. I then replaced the fascia ui and was able to run and verify unit was fully functioning as designed. Call complete

Arrived onsite for unit long drain error code. Upon arrival found unit knockout on disposal was knocked out. Unit drain was receiving voltage just was pushing weakly ordering new drain. Office to reschedule ; ordrng 1 W11412291 (Drain pump)

Arrived on site to test unit for dispenser door not opening. Found broken spring replaced dispenser test unit and unit test good job complete.

Arrived onsite for unit not starting when the start button is pressed. Tested unit. Can hear beeping from the UI panel but will not start to heat. Replaced a control. Re tested the unit. No change. Need UI panel. Office to reschedule ; O-emld tckt

Arrived onsite for the refrigerator iight not working when opening the LH door. During testing found that the door switch on the LH side is broken. Will need to be replaced. Ordering parts and office to schedule ; ordrng 1 W11396033 (Switch)

Arrived on site and inspected refrigerator and sound LEDs in the ceiling and freezer are out. Corrected LEDs and all lights are now on.

"Arrived on site to test unit for loud thumping. Found right rear roller had fallen off. Put roller back into proper place and put retaining clip in. Tested unit, unit works good. Job complete."

"Arrived on site for dryer motor sounding weak. I inspected the unit and work area. I tested the dryer and found the motor working as designed. I gained access to the drum and inspected the guide wheels, I found the quite wheels prematurely wearing down. Over loading the unit can cause the guide wheels to prematurely fail and not spin correctly which causes the motor to work harder. I spoke to the customer about installing the repair kit which has both guide wheels, a new belt and motor pulley.

"Arrived on site to test unit for not turning on. Found wires and wire nut melted. Removed burnt wires and put new wire nut. Tested unit, unit works good. No leaks detected. Job complete."

UNKNOWN UNKNOWN W1234567

WASHER WHIRLPOOL WTW7500GC2 "Arrived on site , replaced outer tub inner basket , gearcase ,slider ,filter plate w/screws clutch ,washplate , spanned nut . Ran calibration . Unable to test wash due to no water hook ups . Job complete"

WASHER MAYTAG MVWC565FW1 Arrived onsite and found control shorted from cracked valve. Ordering control and returning with valve to repair. ; ordrng 1 W11162438 (Control)