Near Seguin, TX 78155
Diego G.
Job Details: 03/10/2019
OVEN WHIRLPOOL WFE525S0HV1 Arrived on site. Check for door issues. Found from panel sticker not sticking to glass. Will need from panel to repair unit. Office to reschedule; ordrng 1 W11178521 (NAME PLATE ) and 1 W11247684 (PANEL )
Near Belton, TX 76513
Arthur B.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH31017AB2 "Arrived onsite for customer complaint of OTR microwave not turning on. Removed control panel and found interlock switches faulty. Removed and replace upper,lower interlocks, and switches. Reassembled and tested unit. Unit now heats as intended. No other issues found."
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for the unit will intermittently turn on and off and unable to cycle. Tested the unit and found the unit is working properly. Remove the junction box under the unit and re tighten the wire connections. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78717
Lou
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTM354ESS3 "arrived on site to inspect dishwasher door rubbing. Upon further inspection, I found that the door was rubbing on the upper right corner. I leveled the unit with the leveling feet then tested in diagnostics. Unit operates as designed and the door is no longer rubbing. No water leaks observed during service, job completed."
Near Austin, TX 78738
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for frost forming in freezer. Checked door seal good gasket sealing to cabinet correctly. Found gaps between liner and cabinet,added adhesive to gaps"
Near Austin, TX 78753
Tyler B.
Job Details: 03/10/2019
DRYER WHIRLPOOL CEM2743BQ0 "Arrived on site for unit starting with no coins, found timer And harness burnt, u it will need new timer and timer harness to complete . Took pic of dop ; ordrng 1 CNOTE (OFFICE RS) and 1 W10177791 (harns-wire) and 1 W11120478 (TIMER )"
Near Austin, TX 78736
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site for burning smell removed evaporator cover found insulation burnt on heater removed remaining insulation from around heater
Near Georgetown, TX 78633
Arthur B.
Job Details: 03/10/2019
RANGE WHIRLPOOL WFG525S0HS0 Arrived onsite for customer complaint of freestanding gas range oven not coming on. Removed back panel and found spark module faulty. Removed and replaced spark module. Reassembled and tested. Unit now comes on as intended. No other issues found. No gas leaks detected at time of services.
Near Waco, TX 76712
Al
Job Details: 03/10/2019
COOKTOP KITCHENAID KCGS956ESS02 Arrived to inspect gas cooktop with defective knobs. Unit will need new knobs for customer.NEEDS MORE WORK Customer scheduled for return on 3/12/19; ordrng 5 WPW10545849 (KNOBS STAINLESS )s
Near Georgetown, TX 78633
Arthur B.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite to install new sump n motor and control to dishwasher from prior tech’s diagnosis. Removed and replaced both control and sump n motor. Reassembled and tested. Unit now fills,washes, drain and heats as intended. No other issues found."
Near Driftwood, TX 78619
Diego G.
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTE334GPS Arrived on site. Check for no operation issues. Found one out of five loads unit shuts off towards the end of the cycle. Ran diagnostic test and found no error codes for problem. Customer stated electrician came out and found cord not correctly installed that could have triggered board to go bad. Recommending control being swapped out but customer does not want repairs at this time. Customer is going to get with builder and installers to see if they can get unit swapped out completely. No leaks present. Job complete
Near Driftwood, TX 78619
Diego G.
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTE334GPS Arrived on site. Check for no operation issues. Found one out of five loads unit shuts off towards the end of the cycle. Ran diagnostic test and found no error codes for problem. Customer stated electrician came out and found cord not correctly installed that could have triggered board to go bad. Recommending control being swapped out but customer does not want repairs at this time. Customer is going to get with builder and installers to see if they can get unit swapped out completely. No leaks present. Job complete
Near Driftwood, TX 78619
Diego G.
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTE334GPS Arrived on site. Check for no operation issues. Found one out of five loads unit shuts off towards the end of the cycle. Ran diagnostic test and found no error codes for problem. Customer stated electrician came out and found cord not correctly installed that could have triggered board to go bad. Recommending control being swapped out but customer does not want repairs at this time. Customer is going to get with builder and installers to see if they can get unit swapped out completely. No leaks present. Job complete
Near Buda, TX 78610
Kevin
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW "Arrived on site for complaints of leaky ice maker. Found ice tray cracked. Replaced icemaker Tested functions,all operations working properly.no water leaks detected."
Near Leander, TX 78641
James
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF760SADM2 Arrived on site and tested operation. I found a fault for slow drain in memory and I cleared for diagnostics. I found the wash motor making a loud chattering sound and water was not flowing properly through the wash armed. Unit will need new sump assembly to repair. Installed new sump and tested operation. Unit working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78745
Kevin
Job Details: 03/10/2019
WASHER WHIRLPOOL WFW85HEFW1 Arrived on site to install part diagnosed by previous tech. Installed switch ran diagnostic cycle all operation functioning properly. No water leaks detected at time of service.
Near Leander, TX 78641
James
Job Details: 03/10/2019
OVEN WHIRLPOOL WGG745S0FS02 "Arrived on site and installed new orifice holders which included the igniters. Tested operation and found rear left still not igniting. Tested connections at spark module and found spark module has failed causing no spark at rear left burner. Unit will need new module to repair. I will also need the correct screws to secure burner heads to orifice holders. ; ordrng 1 74009098 (module,spark) and 2 WP3368921 (screw-torx)s"
Near Killeen, TX 76549
Al
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to inspect refrigerator still leaking on the floor. Removed the baskets and steamed evaporator and also unclogged the drain pan. I poured a glass of water down the drain pan after unclogging it and heard the water exit the drain.JOB COMPLETE
Near Lakeway, TX 78734
Paul
Job Details: 03/10/2019
OVEN KITCHENAID KOSE500ESS02 Arrived onsite for the oven making a loud rattling noise when the convection fan runs. I found the vibration noise being caused by the convection fan but it sounds like loose sheet metal at the rear of the oven. The oven was installed with the whip going thru the right side of the cabinet and down to a J-Box on the exterior wall not allowing the oven to come out of the cabinet. I explained to mr that a J-Box needs to be set at the back of the cabinet to allow the oven to be removed. Mr is calling an electrician and will call the office when the electrical is corrected.; ordrng 1 C-NOTES (SEE CALL NOTES.)
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/10/2019
DRYER MAYTAG MEDB835DW4 Arrive on site for the unit will not turn on. Tested the voltage from the wall and there’s no power. Try to reset the breaker and nothing change with the voltage. All the fuses and connections checked good. Advise the customer to call a electrician.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/10/2019
DISHWASHER MAYTAG MDBH979SA "Arrived on site for dishwasher not filling with water. Performed diagnostics mode and found fault code F6-E1 low water and F10-E1 dispenser fault. Found unit not filling. Tested voltage to inlet valve and found present. Removed valve and inspected screen, no interferences. Found solenoid not opening. Will need to replace inlet valve to repair. Quoted customer and estimate was approved. Removed valve and installed new. Tested unit and found no water going to unit. Removed water line and test water. Found dishwasher not getting water. Removed water line from main valve and checked to see if it was clear. Found water line to dishwasher twisted and cutting water off. Removed dishwasher and corrected water line. Removed new inlet valve and installed old. All tested good, no water leaks present.
Near Austin, TX 78748
Brandon
Job Details: 03/10/2019
RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site for customer complaint of unit not responding and light bulb blowing 3 times in 5 months. Found shorted keypad, faulty control, and wiring harness. Ordering control, UI, harness, and light socket. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 W10454648 (sockt-lite) and 1 W10868154 (cntrl-elec) and 1 W10869383 (UIB) and 1 W10887379 (HARNESS)"
Near Austin, TX 78748
Robert
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on job for complaints of no light. Found no power to bulb. Replaced control and test.
Near Killeen, TX 76542
Al
Job Details: 03/10/2019
DRYER MAYTAG MEDC215EW1 "Arrived to inspect dryer not drying. Confirmed the complaint and removed and replaced the fuse, element and cutoff. Neigh had continuity . I Reassembled and unit tested as designed. No lint observed at the time of service.JOB COMPLETE"
Near Austin, TX 78741
Kevin
Job Details: 03/10/2019
RANGE WHIRLPOOL WFG525S0HS0 Arrived on site for complaints of clicking noise during cook top operation. Ran burners and heard clicking noise 4 times in an hour. Also found several knobs cracked. Will need to reorder and ship to customer directly.; ordrng 5 W11159630 (D2C KNOBS)s
Near Austin, TX 78729
Steve C.
Job Details: 03/10/2019
DISHWASHER KITCHENAID KUDK03ITBS2 Arrived on site for the unit is leaking water. Tested the unit and found the unit is leaking from the dispenser when using rinse aid. QAll water connections with dry at the time of service.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site for no cool condition. Found unit was turned off. Plugged unit in and all operations started normally. suspect possible fresh food evaporator leak. Will call customer in the a.m. to see how the fridge is cooling. No water is hooked up to the unit.Vburruss@hotmail.com
Near Spicewood, TX 78669
Brandon
Job Details: 03/10/2019
OVEN KITCHENAID KEBC107KSS0 "Arrived on site for customer complaint of unit not heating, found bad Tod, I replaced Tod, unit tested good."
Near Austin, TX 78734
Paul
Job Details: 03/10/2019
WASHER MAYTAG MVWC215EW1 Arrived onsite for the washer that the control panel will not work. Ms stated it’s full of water and it only senses and then drains but the water is not draining. I found the drain pump defective and the washer full of water.I drained the washer and replaced the pump. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78728
Paul
Job Details: 03/10/2019
DRYER AMANA NED4655EW1 Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the thermostat and tested the unit. The unit is working as designed. Call complete.
Near Leander, TX 78641
James
Job Details: 03/10/2019
WASHER WHIRLPOOL MVWB850YW1 Arrived on site and tested operation. I found the unit making a ticking sound again when the basket is spinning. Removed rotor and tested by hand and found the ticking sound still happening. Removed wash plate and found same result so I removed the basket and found the sound coming from the drive shaft. I have determined with the second drive shaft making the same noise that the original failed shaft has over heated the bearings which caused the bearing races molded into the outer tub to shift and the new bearings and shaft are not aligning properly. Unit will need new outer tub to repair.Customer would like to think about repair before making a final decision. Instructed customer to contact the office once decision is made; ordrng 1 W10381078 (outer tub) and 1 W10820039 (hub)
Near Austin, TX 78747
Leonardo
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to test unit fro unit not starting. Test unit and found unit not draining so unit shutting off. Removed drain pump and found food stuck in drain pump, removed food test unit and unit test good no leaks present at this time. Job complete"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/10/2019
WASHER WHIRLPOOL WFC7500VW1 Arrived on site. Checked for no spin issues. Called tech-support and ran diagnostic test all components checked out OK. Calibrated motor all checked OK. When putting a load in it did not want to spin out. Customer is going to try to get an authorization for parts but if he can’t he wants his money back. And shut the customer he will need to call into office for resolution. No leaks present. Job completeFile#7724302179
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/10/2019
WASHER WHIRLPOOL WFC7500VW1 Arrived on site. Checked for no spin issues. Called tech-support and ran diagnostic test all components checked out OK. Calibrated motor all checked OK. When putting a load in it did not want to spin out. Customer is going to try to get an authorization for parts but if he can’t he wants his money back. And shut the customer he will need to call into office for resolution. No leaks present. Job completeFile#7724302179
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/10/2019
WASHER WHIRLPOOL WFC7500VW1 Arrived on site. Checked for no spin issues. Called tech-support and ran diagnostic test all components checked out OK. Calibrated motor all checked OK. When putting a load in it did not want to spin out. Customer is going to try to get an authorization for parts but if he can’t he wants his money back. And shut the customer he will need to call into office for resolution. No leaks present. Job completeFile#7724302179
Near Buda, TX 78610
Kevin
Job Details: 03/10/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found no airflow through lint screen, recommended to customer that vent to exterior of home be cleared by a service to prevent damage to dryer. No lint build up at time of service job complete."
Near Austin, TX 78729
Lou
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "arrived on site to inspect refrigerator ice maker not working. I checked temps in the RC=38 degrees and FC=10 degrees. I tested the ice maker in diagnostics and it operated as designed. I removed the ice maker and checked the fill tube heater wiring and ice maker wiring and all were good. I contacted Techline and spoke to Rick who made reference to Service Pointer #W11033419C page 8 pertaining to no ice production. The pointer suggests replacing the ice maker, dual water valve, and Orion board. I replaced the ice maker and am ordering the Orion board and will return with the valve. I scheduled return service for 03/07/19. No water leaks observed during service.; ordrng 1 W10898228 (icemaker) and 1 W11164517 (CNTRL-ELEC)"
Near Wimberley, TX 78676
Kevin
Job Details: 03/10/2019
DRYER MAYTAG MEDC300BW0 "Arrived on site for complaints of not running. Found thermal fuse blown, replaced thermal fuse. Vent needs cleaning service before next use or thermal fuse may blow again."
Near Georgetown, TX 78633
Jonathan
Job Details: 03/10/2019
DISHWASHER GE GSD4020Z07BB Arrived on site for dishwasher may be leaking. Inspected insulation and found steam port under compressed wood countertop. Corrected insulation and pulled unit out a half inch. Removed kick plate and performed diagnostics. Ran unit on normal wash and monitored cycling. Inspected water level and checked drain cycle. Inspected door gasket. No water leaks found. All tested good. Spoke with owner on service performed
Near Elgin, TX 78621
Scott
Job Details: 03/10/2019
DRYER AMANA NED7200TW "Arrived on site for no heat . Found highlimit had blown . Replaced heater assembly . Tested unit and all checke normal ."
Near Austin, TX 78737
Luis
Job Details: 03/10/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 "Arrived on site for unit not freezing. Defrost timer advancing unit not powering on,jump started thermostat u it powered on checked frost pattern good diagnosed unit will need temperature control return date set for 3/12; ordrng 1 241537103 (CONTROL)"
Near Round Rock, TX 78681
Lou
Job Details: 03/10/2019
OVEN WHIRLPOOL WGG745S0FS02 "arrived on site to inspect oven temps and bubbled console. Upon further inspection, I placed my thermal lead in the middle of the center rack and tested on Bake at 350 degrees. My reading at Preheat was 452 degrees. My next five readings were 316, 364, 325, 363, 329 for an average of 340 degrees. I calibrated the unit +10 degrees. I removed and replaced the console and membrane due to both being badly warped/bubbled. I tested the cooktop and all flames were at correct height. No gas leaks detected during service, job completed."
Near Briarcliff, TX 78669
Brandon
Job Details: 03/10/2019
VENTHOOD UNKNOWN WVU37UC6FS0 "Arrived on site for customer complaint of pound noise during use, found broken fan blade, ordering fan blade. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE) and 1 W11099714 (wheel-blwr)"
Near Johnson City, TX 78636
Brandon
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for customer complaint of noise issue, found washer was in between tubs. I removed washer, unit tested good."
Near Johnson City, TX 78636
Brandon
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for customer complaint of unit not draining, found faulty drain pump, after replacing pump, unit tested good. Collected payment on check.
Near Cedar Park, TX 78613
Lou
Job Details: 03/10/2019
RANGE WHIRLPOOL WGG745S0FS02 "arrived on site to install previously diagnosed and ordered parts. I removed the console and removed and replaced the console membrane and the main control due to both being melted. I tested the unit and it operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78746
Brandon
Job Details: 03/10/2019
OVEN FRIGIDAIRE FGMO205KFB "Arrived on site for customer complaint of light not working in microwave and bake not working in oven, found bad light bulb and bad bake element; ordrng 1 318254906 (element bake 3400w) and 1 5304500304 (lamp assembly w/ s) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Leander, TX 78641
James
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and tested operation. I found that the right side door would not always close on its own. I found the refrigerator slightly leaning forward. Raised front feet to leave unit and tested. Door now closing properly. Job complete
Near Round Rock, TX 78664
Tyler B.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for no ice and noisy unit, found EVAP frosted, causing no air flow and noise, cleared all ice and reaped EVAP cover with therm is correct position. No leaks on site"
Near Kingsland, TX 78639
Thomas L.
Job Details: 03/10/2019
ICE MACHINE KENMORE 106.895931 Arrived on site for unit not making ice. Found that the water distributor tube is cracked and spraying water out into the floor of the unit plus the reservoir runs dry empty quickly and cannot produce ice. Water connections are currently all dry; ordrng 1 W10863947 (tube)
Near Johnson City, TX 78636
Brandon
Job Details: 03/10/2019
REFRIGERATOR FRIGIDAIRE FPHC2399PF5 "Arrived on site for customer complaint of unit freezing in fresh food section, found faulty control. I replaced control, unit tested good."
Near Austin, TX 78741
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for no ice. Diagnosed ice melting and freezing in chute,removed bin,tested ice door found ice door not sealing correctly to chute. Installed new ice door assembly,checked door operation good sealing correctly left bin out to defrost,advised customer to clean ice bin out every 2 weeks"
Near Austin, TX 78730
Paul
Job Details: 03/10/2019
OVEN KITCHENAID KEBS208DSS11 Arrived onsite to replace the previous diagnosed parts. I replaced the main control and tested the oven. The unit is working as designed.
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
REFRIGERATOR MAYTAG MRT711SMFB00 "Arrived on site. Checked for door issues. Found both doors damaged and were supposed to be ordered per customer. Will need to order freezer door as well. Also found water line defective creating odor in ice cubes. Instructed customer they will need to get with Lowe’s to see if they can get a new waterline to resolve issue with odor and taste of ice. Will need freezer door, icemaker, refrigerator door and name plate to repair unit. Office to reschedule; ordrng 1 LW10648577 (dor-fip) and 1 W10612925 (nameplate) and 1 W10715708 (icemaker)"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
REFRIGERATOR MAYTAG MRT711SMFB00 "Arrived on site. Checked for door issues. Found both doors damaged and were supposed to be ordered per customer. Will need to order freezer door as well. Also found water line defective creating odor in ice cubes. Instructed customer they will need to get with Lowe’s to see if they can get a new waterline to resolve issue with odor and taste of ice. Will need freezer door, icemaker, refrigerator door and name plate to repair unit. Office to reschedule; ordrng 1 LW10648577 (dor-fip) and 1 W10612925 (nameplate) and 1 W10715708 (icemaker)"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
REFRIGERATOR MAYTAG MRT711SMFB00 "Arrived on site. Checked for door issues. Found both doors damaged and were supposed to be ordered per customer. Will need to order freezer door as well. Also found water line defective creating odor in ice cubes. Instructed customer they will need to get with Lowe’s to see if they can get a new waterline to resolve issue with odor and taste of ice. Will need freezer door, icemaker, refrigerator door and name plate to repair unit. Office to reschedule; ordrng 1 LW10648577 (dor-fip) and 1 W10612925 (nameplate) and 1 W10715708 (icemaker)"
Near Austin, TX 78747
Kevin
Job Details: 03/10/2019
DRYER WHIRLPOOL WED8500DC4 "Arrived on site for complaints no heat. Received error codes f4e4 for line voltage incorrect. Upon inspection found outlet has failed, power is incorrect from source. Recommend electrician to correct power before dryer is used again."
Near Leander, TX 78641
James
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and tested operation. Customer concern with exhaust motor turns on by itself and stove not being used as well as the damper making noise and vent not pulling smoke out while cooking. Instructed customer on damper and that it is normal to make noise when opening and closing. Instructed customer on air volume that the unit moves when exhaling and that when cooking on the front burners the vent will not pull steam or smoke to it. Tested fan and found to be good. Due to display lighting up spd2 when the fam would come on randomly the unit will need new control and control panel to correct this issue; ordrng 1 W11175576 (CONTROL PANEL)
Near Kempner, TX 76539
Arthur B.
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW8500BW0 "Arrived onsite for customer complaint of top load washer making loud grinding noises when spinning. Hand spun the inner basket and found bearings grinding. Removed and replaced bearings with new kit. Reassembled and tested. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for noisy unit, found EVAP fan loud due to bad bearing, replaced motor and tested good, no leaks on site"
Near Lampasas, TX 76550
Arthur B.
Job Details: 03/10/2019
ICE MACHINE WHIRLPOOL GI1500PHX6 "Arrived onsite for customer complaint of ice machine leaking water after repair. Upon inspection, found drain hose was not properly install in drain hole on floor. Secured hose and properly installed hose. Tested unit. Unit now drains into drain channel on floor as intended. No other issues found. All water connections were dry at time of service."
Near Temple, TX 76502
Al
Job Details: 03/10/2019
WASHER MAYTAG MVWB865GW0 Arrived to inspect washer not working. I ran diagnostics on the unit and got an F7E0 LOSS OF POWER code. The customer confirmed there was a power outage recently. I recalibrate and service tested the unit and unit tested as designed. Unit now allows customer to make the desired selections without error.
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH73521CS5 Arrived on site. Check for tripped breaker issues. Found breaker tripping not allowing power to microwave. Disconnected microwave and still found breaker tripping. Instructed customer they will need to have electrician to resolve issue and call us back if needed. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH73521CS5 Arrived on site. Check for tripped breaker issues. Found breaker tripping not allowing power to microwave. Disconnected microwave and still found breaker tripping. Instructed customer they will need to have electrician to resolve issue and call us back if needed. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH73521CS5 Arrived on site. Check for tripped breaker issues. Found breaker tripping not allowing power to microwave. Disconnected microwave and still found breaker tripping. Instructed customer they will need to have electrician to resolve issue and call us back if needed. Job complete
Near Buda, TX 78610
Kevin
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4816FW2 "Took one picture of Street location, arrived on site for complaints of washer only working on hot water cycle. Ran diagnostics and received no error codes. Found cold water pressure low. Removed hoses and confirmed low pressure. Instructed customer to contact builder to correct water at source. No leaks detected at time of service."
Near Georgetown, TX 78633
Jonathan
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXW01 "Arrived on site for refrigerator leaking water when dispensing water. Performed diagnostics and gained access to inlet valve. Found tubing cracked at inlet valve going to water dispenser. Inspected all other tubing. Found tubing needs to be replaced to complete repair. Removed tubing and installed new. Corrected RC door leveling. Tested unit for leaks. All tested good, no water leaks present. Paid in full on credit."
Near Austin, TX 78741
Kevin
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL KDFE104HPS0 Arrived on site to replace pump mtr and tub. Replaced both ran diagnostics all operation functioning properly.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WOC54EC0AS05 Arrived on site for oven not heating to proper temperature. Performed temperature test on standard bake mode at 350°. Measured first 3 cycles. Found average temperature at 360°. Calibrated unit -10°. Spoke with customer on user care guide. All tested good.
Near Johnson City, TX 78636
Brandon
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for customer complaint of noise issue, found washer was in between tubs. I removed washer, unit tested good."
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/10/2019
REFRIGERATOR KENMORE 106.556064 Arrived on site for “not producing ice” complaint. Inspected unit and found emitter faulty. Quoted customer for parts and labor. Customer declines repair. Service fee applied.
Near Austin, TX 78744
Robert
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on job for complaints of no power. Found fuse open and switches damaged. Replaced fuse , switches and interlock. After replacement of parts test operation."
Near Seguin, TX 78155
Robert
Job Details: 03/10/2019
WASHER MAYTAG MVWB765FW0 Arrived on job for complaints of not running rinse cycle. Found the water level low. Replaced control.
Near San Marcos, TX 78666
Diego G.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH53520CS2 Arrived on site. Check for door issues. found primary switch sticking allowing open and door close to occur. Will need interlock and primary switch to repair unit. Office to reschedule; ordrng 1 8206419 (interlock) and 1 W10727360 (microswitch)
Near San Marcos, TX 78666
Diego G.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH53520CS2 Arrived on site. Check for door issues. found primary switch sticking allowing open and door close to occur. Will need interlock and primary switch to repair unit. Office to reschedule; ordrng 1 8206419 (interlock) and 1 W10727360 (microswitch)
Near San Marcos, TX 78666
Diego G.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH53520CS2 Arrived on site. Check for door issues. found primary switch sticking allowing open and door close to occur. Will need interlock and primary switch to repair unit. Office to reschedule; ordrng 1 8206419 (interlock) and 1 W10727360 (microswitch)
Near Leander, TX 78641
James
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and found scratch and dent on fresh food door and unit not level and doors not aligned. Leveled unit and aligned doors. Unit tests good. Job complete
Near Wimberley, TX 78676
Kevin
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and replaced control board diagnosed by previous tech. After replacement spoke with techline 7724303248 recommended raising temp slightly in fresh food section. If this does not correct issue a new baffle/damper will be required. No leaks detected at time of service.
Near Holland, TX 76534
Arthur B.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRSC503EBS01 "Arrived onsite to install new fan scroll,control and thermistor to SxS Dual evaporator refrigerator. Removed all parts and installed new replacements. Defrosted RC evaporator. Reassembled. Good air flow coming from new fan scroll. No other issues found. All water connections were dry at time of service."
Near Buda, TX 78610
Kevin
Job Details: 03/10/2019
WASHER MAYTAG MVWX655DW0 "Arrived on site to replace gearcase, actuator, and cam. After replacement found tub And washplate to be wallowed out. Will need tub, hub and washplate to complete.; ordrng 1 CNOTE (NEED AUTHO ) and 1 W10512161 (tub asm) and 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)"
Near Leander, TX 78641
Lou
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH73521CS5 arrived on site to insect microwave light not working. I found that the venthood light is not operating and when removed I found that it had burnt out. I am ordering the light bulb and office to schedule return service to be service the same day as the range on call 214275. ; ordrng 1 8206232A (lamp 40 watt)
Near San Marcos, TX 78666
Leonardo
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH31017FS0 arrived on site to test unit for unit giving F8e5 error. Could not find error on service matters Called tech support and found erro had to do with thermistor. Replaced the thermistor test unit a d unit test good File#7724339275
Near Lorena, TX 76655
Al
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived to install previously ordered parts. After installing all parts the inner door was still leaking. Office to order inner door assembly. CBAB. RET3/12/19; ordrng 1 W10860142 (INNER DOOR ASSEMBLY )
Near Austin, TX 78736
Kevin
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and found dishwasher not draining properly, found drain pump is disconnected and no high drain loop in drain hose, after correcting all functions have returned to dishwasher. No water leaks detected at time of service, job complete"
Near Austin, TX 78746
Brandon
Job Details: 03/10/2019
RANGE KITCHENAID KSGB900ESS2 "Arrived on site for customer complaint of user interface light button not working, found user interface panel to be faulty, ordering panel and bezel knobs. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10814133 (bezel-knob)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
BUILT-IN M/W JENN-AIR JMC8130DDS "Arrived on site. After further diagnosis found monitor switch to be bad not allowing unit to kick on. Replace switch and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
BUILT-IN M/W JENN-AIR JMC8130DDS "Arrived on site. After further diagnosis found monitor switch to be bad not allowing unit to kick on. Replace switch and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
BUILT-IN M/W JENN-AIR JMC8130DDS "Arrived on site. After further diagnosis found monitor switch to be bad not allowing unit to kick on. Replace switch and tested, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78732
Luis
Job Details: 03/10/2019
REFRIGERATOR AMANA ASI2175GRS00 Arrived on site for ice build up per tenant unit stops cooling ran diagnostics all test passed called tech support per tech support faulty evaporator thermistor installed new thermistor powered unit on unit working as designed.; used 1 WPW10385183 (THERMISTOR) from stock
Near Austin, TX 78737
Robert
Job Details: 03/10/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on job to replace drum. After replacement test operation.
Near Lampasas, TX 76550
Al
Job Details: 03/10/2019
ICE MACHINE WHIRLPOOL GI1500PHX6 Arrived to inspect ice maker not making ice. Confirmed the complaint and powered the unit on. Unit filled and drained. Unit made ice slab. Ice slab never got cut on grid. I removed and replaced grid and unit started the entire process of making healthy ice. Customer told to wait 12/24 hours for healthy ice production.JOB COMPLETE.
Near Leander, TX 78641
Lou
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "arrived on site to inspect refrigerator ice maker not working. Using my jumper wire, I tested the ice maker from ports T and H and the ice maker harvested as designed, but it did not dispense water. I tested ohms to the valve and found it open.Customer paid in full and I removed and replaced the valve and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78751
Steve C.
Job Details: 03/10/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site to replace the front tub, rear tub and the basket due to metal shavings. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78701
Kevin
Job Details: 03/10/2019
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site complaints of frequent starting and stoppage. Found error code e1f1 for ACU issue. Replaced control board, ran test cycle, all operation functioning properly."
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/10/2019
WASHER AMANA NTW4516FW2 "Arrived on site for “does not finish rinse cycle” complaint. Inspected unit and found faulty door latch. Removed and replaced door latch. Also, instructed customer to raise drain line to above tub, to avoid siphoning. Need wye for inlet, since no hot water is being used. No leaks detected, at time of service."
Near Austin, TX 78717
Steve C.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for the unit will not drain. Tested the unit and found the unit will drain. Checked under the sink and found the drain line does not have a gravity loop and the water is siphoning back into the unit. readjusted the drain loop under the sink and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Canyon Lake, TX 78133
Robert
Job Details: 03/10/2019
OVEN AMANA AER6303MFS1 Arrived on job for complaints of no heat. Found relay on control not working. Replaced control and test.
Near Austin, TX 78726
Lou
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 "arrived on site to inspect refrigerator freezing foods in RC section. Upon arrival, I found that the unit was badly misaligned. The RC door was approximately one inch off from the FC door. I leveled the unit and raised the right RC door by the adjustment pin. I found frost built up on the damper housing and when I tested the damper, I found that the damper door is broken and staying in the open position allowing too much cold air to go into the RC section and freezing foods Customer paid in full and I am ordering the damper and 7/16 hex nut for the adjustment pin and scheduled return service for 03/12/19. No water leaks observed during service.; ordrng 1 W10572852 (diffuser) and 1 WPY703856 (nut)"
Near Leander, TX 78641
James
Job Details: 03/10/2019
WASHER MAYTAG MVWB855DC3 Arrived on site and tested operation. I found the lid lock working intermittently. Inspected lock and connector. I found that the connector has not seated properly into control causing intermittent operation. Secured connector and tested operation of lock. Lock cycle properly and recognizes if lid is closed or open. Job complete
Near Buda, TX 78610
Diego G.
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4800XQ2 Arrived on site. Checked for vibration issues. Found suspensions completely bad allowing unit to get off balance. Found pre screen suspensions wrong part but right label. Will need to order correct suspensions to repair unit. Rescheduled for 3/12/19; ordrng 1 W10780048 (SHOCKS )