"Arrived on site to test unit for not cooling properly, customer stated that everything is thawing out and ice really wet, tested unit found low refrigerant, found leak in the factory lock ring on condenser replaced dye drier and removed failed lock ring, vacuumed system down for 20 minutes and vacuum held good for 10 minutes, charged system to 60g of r600, unit developed a good frost pattern, advised customer to monitor for the next 24 hours before loading, at this time job complete installed WpW10143759"

"Arrived on site to test unit for not making ice, tested unit found ice maker broken in half, replaced ice maker and tested unit is now running as designed but noticed that harness is about to fail or has failed, tested harness and found all wires tested good but possible that that can loose contact when door is moved around, at this time job complete installed W10873791"

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs. Applied power to the unit and entered diagnostics, found F3E1 (pressure system fault error code stored. Per S153EB followed TSP W11766193. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11603811) and ran a calibration cycle successfully. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to text unit for hot exterior. Upon arrival customer stated she was using the oven on 400?. Her child accidentally touched the main door and broil door causing a burn (image attached). She also was adjusting the knobs for the cooktop and her fingers made contact with the frame and also got burned. Started a 400? cycle, after unit reached set temp took temperatures with a heat gun on all surfaces. Found where the child made contact with the unit the temp was at 350?. Documented all images. Contacted SAFETY to document SR#7741904367, per SAFETY no further repair is authorized. Unit will be getting replaced. No parts installed, job complete."

"Arrived on site unit 8204 to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control per special project and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637 vacant unit no one on site to sign."

"Arrived onsite and repaired unit with loose door handles by tightening all the handless set screws. No parts. Aligned deli drawer glide per onsite request, no signer available."

"Arrived onsite for a range that is still tripping the breaker. The customer advised that the machine doesn't trip as often as previously but they are still having nuisance tripping. I tested all 4 burners and ran the unit on a bake cycle at 350?F. I found the unit pulled no more than 38.5 A when running all components. I called Whirlpool Techline and spoke to Lakey SR 7741968963. He asked what had been replaced thus far and i went over prior repairs. He advised that based on the current information, we had done everything that we needed to do to address. This issue and that the issue would have to be with the electrical supply due to nuisance tripping. He advised that if it had been a problem with the machine, it would trip every time. He advised to make no further repair at this time. Call complete. No parts were installed."

"Arrived onsite for dishwasher giving issues. Customer stated dispenser doesn't open, residue is left at the bottom, and unit will turn on but itself. Console isn't bowed but the control is starting cycles on its own indicating a failed control. I found a heating error present and a F2E1 which is not present for the unit on errors. Ordering W11683480 CNTRL to continue with repair. Return with all parts. RS for 07-21-25. Pump and motor is running.; ordrng 1 W11683480 (Cntrl)"

"Arrived on-site for previously diagnosed parts. I replaced the motor, belt, and rollers. Unit now operates as designed. Call complete. Installed 4392065 repair kit, 279827 motor, and 341241 Belt. No leaks."

"Arrived onsite for previously diagnosed parts. When replacing the track i found the stop in the rear missing, causing the issue of the track falling. I need to order a stop as it is broken. Ordering WPW10323189 Stop. Office to RS as it is showing out of stock. Customer would like ASAP. Installed 1x WPW10195623 TRACK AND 2X WPW10348408 DOOR LATCH SCREWS.; ordrng 1 WPW10323189 (Stop Rail)"

"Arrived onsite for unit not cooling properly. Spoke to customer and what prompted the call was soft ice cream. Other than that, temperatures were within spec. Customer was using mercury thermometer and reading 3 degrees in FC when set to -3. Called tech line ans spoke to Nathan SR#7741962135. Ran checks at thermistor from control and all were reading within spec. Ran a thermal temp in fc and recorded-4 degrees. Notified customer about ice cream consistency depending on ingredients. Tech line determined unit is operating within spec. No need for sealed system. Job complete"

"Arrived onsite for washer complaint of not turning on at all. Found good power. Checked base functions. All checks good, no parts."

"Arrived on-site to install ordered parts. Installed the new parts and calibrated it. Ran factory cycle and everything is working as designed. Used w11686050, w11239857, wpw10427633, w10721967 and 2 w11573574."

"F9E1 no drain. Cleared code. Proceeded to replace W10876600 drain pump. Upon inspection, found debris stuck in drain pump. Cleared all water and removed debris. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time ."

"FC was set at -5 RC was set at 33 degrees FC 4 degrees RC 36 KRMF706EBS05 Arrived on site for a refrigerator not making ice again. On arrival, I tested temperature FC was -5 , RC was 33 degrees.I tested icemaker for any error codes, but nothing pulled up. Then I ran test 45 water fill and found fill tube was frozen. I left the doors open for a few minutes then tested again waters filled icemaker. Temperature was set to cold freezing up the fill tube. Product is working as its designed no water leaks visible from main water supply no parts needed."

"I wrapped on site for a dishwasher that is not draining after the garbage disposal was replaced. Inspected unit and work area. The customer advised the unit was working fine before the garbage disposal was replaced.But afterward it would not drain. Like any access to the garbage disposal, where the drain hose hooked on to and found that the knockout punch had not been knocked through. I knocked through the knockout punch and tested the unit. The unit began to work and operate as designed. Call complete. No parts were installed."

"MVW7232HW0 Arrived on site for a washer with error code F8E1 long drain. On arrival, I ran diagnostic and found error codes F8E1 and F0E7 someone in the house was using clean washer to wash clothes. I let client know that cycle is only for cleaning the tub. I replaced the control board since it was stuck in long drain ,calibrated then tested washer I also found water valves were failing they were making screaming noises. I replaced the drawer that had water valves on it. I tested product is working as its designed no water leaks visible from main water supply."

"WDP540HAMZ4 Arrived on site for a dishwasher with no power. On arrival I found product had power I ran diagnostic and no error codes showed up. I ran a test on test mode then on customer mode, the product is working as its designed no water leaks visible from main water supply. I checked power to the outlet and found top plug isnt working, and the bottom plug is working. I recommend that the client have the outlet replaced. No parts used."

Arrived at showroom . No one can find any info on any work order on this modle &ser. Point of contact hasn't worked for company for 6mos . Lysa hernandez is contact . Job complete

Arrived on site for dishwasher leaking again. Customer had to turn off water to the dishwasher cause it leaked even when off. Ran diagnostics and found no error codes. Verified valve is not getting any voltage for it to open. New valve has failed and will need to be replaced again. Replaced valve. Ran diagnostics and verified no leaks. Call complete. WPW10327249

Arrived on site for dishwasher needing latch. On arrival found part ordered incorrect. Ordering WPW10404409 latch. Rescheduled customer 07-21-25. ; ordrng 1 WPW10404409 (Latch)

Arrived on site for long dry. Checked air flow had restriction removed vent and had good air flow. Customer went to outside external vent and found massive lint ball blocking air flow. Customer removed and we tested with vent back on and had good air flow job completed

Arrived on site for range throwing error code . Ran diagnostics for f3e0 sensor code . Found connection for sensor on control bent and weak solder joint . Replaced control W11747115. Ran preheat . All checked normal. Job complete. Construction not on hand to sign ticket.

Arrived on site for unit making noise. Inspected unitband found when draining hose is smack8ng the back of the washer. Moved it away and ran it again no noise after pushing it away tenant witnessed. No leaks present at this time job completed. No one on site for signature

Arrived on site for unit not cooling in fridge section. Inspected unit found frosting over on back evaporator panel in back of freezer tried removing panel but is frozen in place. Called supervisor to inform him of issue advised me to have customer let unit do a manual defrost and to order the heater and harness. Advised customer unit needs a manual defrost customer agreed and signed waiver put towels around unit to absorb the water. Ordering parts office to reschedule ; ordrng 1 WPW10283809 (Wire harness) and 1 WPW10436849 (Heater)

Arrived on site for washer stuck in drain mode . Ran diagnostics got control and pressure sensor errors. Replaced control W11607637. Ran diagnostics and calibration tests. All checked normal. No water leaks detected at time of service. Job complete

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor and control errors. Replaced control W11607637. Ran calibration and diagnostics wash test. All checked normal. No water leaks detected at time of service. Job complete Maintenance not on hand to sign ticket.

Arrived on site for water leaking from icemaker clumping ice and leaking out. Found icicles leaking from icemaker. Replaced icemaker and cycled. Filled with no leaks. Call complete.

Arrived on site to diagnose washer constantly running even when shut off. Found unit having pressure system issue and requires a new Control to resolve. Replaced control and ran unit. Verified unit working as designed. Noone on site to sign for ticket. Parts used - W11607637.

Arrived on site to install previously diagnosed part. Inspected unit and work area. I'll replaced the right front infinite switch and tested the unit. The unit began to work and operate as designed. Call complete. W10857622.

Arrived on site to repair damaged lid. Replaced lid and tested unit is functioning properly and as designed to. Took picture of new lid installed

Arrived on site to test unit for drum not spinning. Test unit and found broken belt. Relaxed belt with repair kit and belt busted right away. Spoke with Paul and found wrong belt oin reload kit. Ordering new belt rescheduled for Wednesday 7/23 ; ordrng 1 WPY312959 (Belt)

Arrived on site to test unit for making loud pop sounds while running. Found high voltage damaged will need new mag cap and diode. Customer declined estime job complete.

Arrived on site with parts ordered. Removed door panel. Still had evidence of water. Verified polarity. Replaced main control and vent. Ran diagnostics test. All components pass. Call complete. W11683480

Arrived onnsite for center burner not turning on. Found it only ignites near the igniter but rest of the flames do not appear. Replaced center burner head. Verified operarion. Call complete

Arrived onsite and repaired console internal leaked material in the display by replacing the console. Unit is now operating as designed. W11632700

Arrived onsite and replaced the console. W11598133. Set up to correct model programing and tested all checks good.

Arrived onsite for bad LED lighting. Replaced all LEDs to restore function. Unit is now operating as designed. W11632139 x4

Arrived onsite for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Job complete

Arrived onsite for intermittent cooling issues. Cooling issues caused by left side of evaporator freezing over and blocking air flow. This happens every few months. Called techline as this has been a repeat issue and service pointers have been fulfilled. Spoke to Nathan SR#7741965705. Techs only recommendations were to change defrost cycle settings (test7 - 2 basic mode) and seal evaporator cover. Used Permigum and changed setting. Used truck stock sealer 212643. Customer will monitor. Job complete

Arrived onsite for refrigerator getting moisture. I found the right hand door to have rust and a finish defect. I also believe the door is lacking insolation causing the door to create moisture. Will need to order W11436604 RH DOOR and W11163764 Handle as the handle has rust. Office to RS for the door.; ordrng 1 W11436604 (RH DOOR) and 1 W11163764 (Handle)

Arrived onsite for unit having failed harness. Replaced harness and used truck stock clip w11284522 per service pointer. Tested and control is responding now that the tub has no water. Ran cycle and unit is functioning properly. Job complete

Arrived onsite for unit not heating. I got access to inside the unit and tested heater and components. Heater has no continuity but rest of the components checked good. I found the coil to have snapped leading to no heat. I replaced the element and unit now heats as designed. Call complete. Installed WP3387747 ELEMENT.

Arrived onsite for unit shutting off 2-3min into cycle. Ran diagnostics and found 3/2 error moisture sensor shorted. Replaced moisture sensor harness. Tested and unit is now functioning properly. Job complete

Arrived onsite for unit stuck on fill or sensing. Upon arrival customer stated they had to get the lid unlocked and no draining occurring. I checked underneath the unit and found the black wire split to the drain pump. I replaced the harness and tested unit. The unit is now operating as designed and no leaks are present. Door latch works as designed. Call complete. Installed W11643701 HARNS AND W11755726 HARNS CLIP.

Arrived onsite for unit taking multiple cycles to dry. Inspected and found unit is heating and cycling. Found little to no airflow. Customer stated he took off the external vent and cleaned out wet lint. Notified customer he has an airflow issue and recommended he have ventilation professionally cleaned. Job complete

Arrived onsite to inspect dishwasher stuck in quick wash upon further inspection ran diagnostics found no errors replaced control W11683480 ran test cycles unit is working as designed no leaks observed during service

Arrived onsite to inspect dryer not turning upon further inspection found belt broken used repair kit 4392065 ran test cycles unit is working as designed

Arrived onsite to inspect icemaker not making ice upon further inspection unit is making ice whe checking the door for seal found gasket torn ordering parts door gasket wp2217294 office to schedule ; ordrng 1 WP2217294 (Door gasket)

Arrived onsite to inspect oven temp to cold upon further inspection ran bake test at 350 roughly 15 minutes after preheat unit has correct temp 351 high temp 392 low 337 unit is working as designed no part used

Arrived onsite to inspect oven upon arrival unit had no power replaced console & control w11659257 w11649136 tested unit outside breaker is weak or going bad test unit no power currently spoke with builder he going to get the breaker replaced

Arrived onsite to inspect venthood making loud screeching noise upon further inspection replaced blower motor W11351717 tested unit fan speeds no noise found unit is working as designed

Arrived onsite unit not advancing through cycle. Tested and found failed lid switch. Replaced and tested. Unit is now functioning properly. Job complete

Arrived onsitw for fridge c9ncerns following the repair and inspected. Found perfect operating with full ice bin. All checks good. No parts.

Installed the control(w11607637) and calibrated the unit. Ran factory cycle. Unit is operating as designed. Nobody is available to sign

WTW4816FW3 Arrived yesterday on site for a washer that was stuck in long drain . I replaced control board tested product worked great before I left. Then client called the office and said product wasn't advancing cycles. On arrival client stated that washer was stuck on sensing. I removed panel and checked for lose wiring i found pressure hose was about little off . I double checked everything. I ran diagnostic no error codes then I tested in customer mode on quick wash. Washer went through all cycles like a champ. Product is working as its designed no parts used no water leaks visible from main water supply.

"All right, down side to install previously diagnosed part. Inspected unit and work area. The customer advised that since the previous technician came out, they have been running the machine and it has not leaked. However, the spray arm has come off again. I went ahead and replaced the middle spray arm and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete. WPW10498900."

"Arrive downside for a washing machine that is not finishing cycles and is draining at the end of the cycle. Inspected unit and work area. The customer explained that the machine just continues to drain and if they cancel the cycle to stop it from draining, it will only get 5-10 minutes into the cycle before draining again and will not continue. I ran the unit through diagnostics and found F1 E1 (main control failure), F8 E1 (long fill), F3 E1 (pressure system fault), and F9 E1 (long drain) error codes indicating a control issue. I checked the pressure hose and found no kinks or debris inside of the hose. I replaced the control and calibrated the unit. I ran the unit through an auto test and the unit began to work and operate as designed. Call complete. W11603810."

"Arrive downside to install previously diagnosed parts. Inspected unit and work area. I gained access to the evaporator and found an ice ball at the freezer capillary tube. I spoke to PR and was advised to check refrigerant levels and found adequate levels of refrigerant in the system. He advised me to use nitrogen to blow through the evaporator and flush out any condensibles after removing the drier but advised he did not believethe evaporatorneeded replacement. I blew through the evaporator and replaced the compressor, drier, and access valve. I pressurize the unit to 250 psi and found no leaks present for 20 minutes. I vacuumed down the unit to -30 psi and found pressures hold again. I charged the unit up with 56 g of R600 refrigerant and tested the unit. The unit began to work and operate as designed. Call complete. W11506635, WPW10143759, AND W11727250."

"Arrived on site ,replaced both doors and badge LW10648583,LW10648584,W11178521.. nomwater leaks detected at time of service. Job complete ."

"Arrived on site for a refrigerator that is leaking water from the ice maker. Inspected unit and work area. We customer advised that they noticed that ice was clumping, and then water was dripping onto the floor. I found no issue with the ice door. I found no frosting in the air channel going to the ice door and found the ice maker had been turned off. I still found a little bit of water on the floor. The customer advised that he had turned off the ice maker but that he was still getting water out of his refrigerator. I checked the ice maker and found the ice maker damaged. I replaced the ice maker and checked underneath the door of the freezer side. I found two of the hoses and the quick connects not fully seated, and I made sure there was a good connection. I tested the unit, and the unit is working and operating as designed. Call complete W10873791."

"Arrived on site for a washer leaking. On arrival, customers stated before diagnosis that they had found when they moved in that the drain hose was never installed properly. And that potentially had been the cause of the leak source. I filled the tub up to its Max level twice but could not find any leaks. I've found all hose connections and drain lines connected properly. Inform customer to notify as if issue returned.Call complete"

"Arrived on site for a washing machine that is leaking and is making abnormal noises during agitation. Inspected unit and work area. The customer stated that the unit makes a lot of noises when it's agitating specifically. She advised that the unit does not make abnormal.Noises during the spin portion of the cycle, but that water is slowly dripping into the tub when the unit is not in use. I did confirm the slow drip from the valve and ran the unit through diagnostics. I found no stored error codes and ran the unit through an auto test. I found all portions of the machine working properly but found a scraping noise coming from the agitator when agitating. I removed the agitator and found a few coins and a staple stuck underneath the agitator, causing the abnormal noise. I removed the debris and replaced the inlet valve. I tested the unit and found the unit working and operating as designed. The customers advised that she was still unhappy with this machine as it is extremely loud. I didn't inform her that this is normal operation with this unit and gave her reasonable expectations to have with this model when it ca,e to sounds. The customer advised that she was still unhappy with the unit, so I called Whirlpool Techline and spoke to Rich SR# 7741958344. He advised that this is normal operation sounds for this model and to make no further repair at this time. The unit it is working and operating as designed. Call complete. W11513255."

"Arrived on site for display not operating. Upon arrival, inspected unit unit and found ui has failed. Replaced ui W11567938. Unit is operating as designed. Job complete"

"Arrived on site for noisy fridge and not making ice . Found leaking at fill tube at ice maker and ice building up arounf evap fan . Added extension tube and pema gum from truck stock . Steamed area around fan ,cleared ice out . Ice maker is performing normally. Nomwater leaks detected at time of service. Job complete"

"Arrived on site for not cooling. Upon arrival inspected unit. Evaporator, condenser fan areas both on. There is no cooling on both sections. Removed evaporator cover. There is no frost or any cooling on evaporator. Compressor clicks on, hums for a few seconds then clicks off. Need to order a R600 sealed system repair. Ordering compressor, uv drier and access valve. Office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve)"

"Arrived on site for not operating. Upon arrival, test unit. Power cycled unit and test unit by trying to run a normal cycle. The motor does not rotate and the lid does not lock. Test capacitor and has mf of 51.4. Replaced capacitor W11395618. Ran automatic test cycle and test completed correctly with lid locked, water filled, water drained and both agitation and spin operating. Ran a normal wash cycle and lid will not lock. Ran diagnostics again and still no error codes. Replaced control W11513246. Test unit again running a normal cycle with laundry. Lid now locks and wash cycle begins. Unit is operating as designed. No leaks present. Job complete"

"Arrived on site for range tripping breaker . Harness is in good shape ,no damage to unit or persons .Replaced control, both bake and broil elemnts .W11182108 , W10856603 ,W11696067.Getting correct voltage and polarity at terminal block. Removed ground wire . Ran broil @high for 25 min . Leg one @ 14.5amps ,leg 2 @14amps , ran bake @ 480 for 2hrs . Leg one 10.3 amps ,leg 2 10.3 amps . Called tech line documented work done and readings . Sr #amps . Called tech line documented work done and readings . Sr # 7741958912If breaker trips again tech line recommended replacing breaker . Job complete Construction not on hand to sign ticket ."

"Arrived on site for range tripping breaker when bake cycle was used. On arrival, he confirmed an issue and replaced w 10856603, w 1118210, w11696067 and found range. Could heat 25 hundred about tripping breaker, call complete"

"Arrived on site for refrigerator making loud popping noise intermittently. On arrival confirmed issue and upon further inspection. I was able to trace the issue down to the damper wpw10248595 i'm getting stuck at all and then popping, open and shut over and over and over again, and after replacing part found noise removed, call complete"

"Arrived on site for refrigerator not cooling. An arrival compressor was, I'm constantly starting and stopping. And after replacing wpw10197428 start device, I found refrigerator cooling as designed and amp, draw to compressor steady at 0.8 amps and evap coil, frosting over evenly, call complete."

"Arrived on site for refrigerator with me.Crispr and deli drawer is opening on their own. An arrival confirmed an issue and found unit leaning too far forward and adjust a releved fridge in town, drawers no longer opening and less pulled as design call complete"

"Arrived on site for washer kneading, w 11638181 receiver and w 1151352 lid. On arrival, insult, parts tested unit and found washer working as designed call complete"

"Arrived on site to inpsect microwave not heating. Upon further inpsection,I gajned access to the high voltage components and found the diode to be faulty. I replaced the diode. I verified that the capacitor and magnatron were in good condition. I reassembled and tested the microwav, and it is now operatimg as designed. W11256462"

"Arrived on site to inpsect refrigerator making a loud noise. Upon further inspection, I gained access to the evaporator and found some evidence of water spilling from the ice maker fill tube. I also found that the refrigerator was leaning forward quite a bit. I installed a piece of tube extension to the fill tube and raised the front of the refrigerator. I tested the ice maker fill and it is operating as designed. No water leaks were observed during service."

"Arrived on site to inspect dryer not powering on. Upon further inspection, I tested the unit, and the control panel failed to respond. I checked voltage at the terminal inal block and found 246V. I attempted to test again, and this time, I was able to get the unit to turn on, but the display would not show. I gained access to the main control and panel harness and found the control diagnostics LED flashing showing it's good. I ohmed the panel harness, and it is good. I disassembled the unit and found a large amount of lint inside (before photo). Also found the belt badly frayed and the tension roller badly worn (photos). I inspected the element and found the middle metal plate badly cracked and blackened. Using my shop vac, I cleaned the unit (after photo), then removed and replaced the dryer repair kit (4 rollers, tension pulley roller, and belt). I replaced the element, then reassembled the unit and installed a new control panel. Retested the unit, and it is operating as designed. No lint observed at the end of service, job completed. W11378949, 4392067, WP3387747"

"Arrived on site to inspect dryer taking multiple cycles to dry. Upon further inspection, the customer advised that if he dried blankets or s,all loads tue dryer would need multiple cycles to dry. I checked the dryer airflow and verified and the dryer passed and showed to have good airflow flow. I checked the heating, and the heating is operating as designed. Moisture sensors are operating as designed. I informed the customer that the dryer uses moisture sensors to dry the clothes on all cycles except the timed dry and, depending on the load size and type, can affect dry times. The dryer is operating as designed."

"Arrived on site to inspect refrigerator ice maker issues. Upon further inspection, the customer advised that they have an extended warranty for their refrigerator. I advised the customer that they would need to contact their extended warranty people and schedule through them. No repairs made today, job completed. ; schdld next appmnt for 7/17 THU !"

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=7 degrees. I placed the unit in diagnostics and checked for ice maker error codes in test 56 and found E2-ice maker motor lost position. I removed and replaced the ice maker and found the fill tube heater was bad and removed and replaced the heater. Reassembled the unit and tested again in diagnostics, and the error cleared, and the ice maker harvested in test 57 and the tray filled with water in test 45. While servicing the ice maker, I found the waterbox lights and ice maker housing lights not working, along with the FC light. I am ordering the module kit and HV control and RETURNING TECH TO REPLACE THE HV CONTROL AND MODULE KIT. I scheduled return service for 07/22/25. No water leaks observed during service. W11087201, W11658802; ordrng 1 W11224256 (Hv control) and 1 W11683244 (Module kit)"

"Arrived on site to inspect refrigerator not dispensing or producing ice. Upon further inspection, I tested the dispenser, and it was operating as designed. I found that the ice maker is producing ice and also dispensing without issue. I could not find or replicate an issue with the refrigerator. It is operating as designed. No water leaks observed during service."

"Arrived on site to inspect unit for left rear burner staying on high even when set to low. Removed unit and glass cooktop to access the burner switches. Found the switch for the left rear burner shorted. Replaced the switch, tested the unit, and verified that the burner is now adjusting to temperature as designed. Unit is working properly. Job complete."

"Arrived on site to inspect vent hood assembly blowing air from the sides and top area. Upon further inspection, I gained access to the blower and damper and found that it was functioning properly. Upon closer examination, I found a gap between the cabinet cutout and the vent housing. This allows air to pass through the gap. I informed the customer that this is an installation issue and will need to be handled by the installers. No parts installed."

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11603810"

"Arrived on site to repair previously diagnosed issue unit needs new gearcase. During repair was unable to get gearcase out of the basket tried for an hour and a half. Called supervisor and informed unable to remove gearcase oil supervisor witnessed on teams video chat of gearcase not coming out. Recommended ordering new tub and basket. Orderingtun, basket, filter, filter screw, washplate screw, motor screw, actuator screw and gearcase screw. Unit is in garage please make techs first call due to the heat and please allow 2 hrs for repair; ordrng 1 WPW10215093 (Filter) and 1 WP8533928 (Screw) and 1 W11219115 (Outer tub) and 1 W10752719 (Basket) and 1 W10752187 (Screw) and 1 WPW10249633 (Gearcase screw) and 2 W11596033 (Actuator screw)s and 2 W11685857 (Motor screw)s"

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced capacitor (WPW10574736), magnetron (W10754299) and diode (W11256462). Ran a test cycle with a cup of water, unit is now heating properly and all other components are properly engaging. Unit is running as designed, job complete."

"Arrived on site to test unit for burner not igniting. Upon arrival customer stated the front center burner does not ignite unless you blow on it. Verified issue, burner does not ignite unless blowing on it indicating an issue with gas dispersion. Replaced burner head (W11319683) and tested unit, burner now ignites from first spark. Unit is running as designed, no gas leak detected, job complete."

"Arrived on site to test unit for damage, tested unit found element broken and burned a hole in the tub, called safety to document, got Authorization for tub replacement A1EJ4G0WPL1, ordering tub office to reschedule ; ordrng 1 W11513977 (Tub)"

"Arrived on site to test unit for front right burner not igniting properly. Tested unit and found the burner head warped, preventing proper gas flow for ignition. Also found the valve sticking between medium and low settings. Unit will need a new burner head and valve. Parts will be ordered, and the office will contact the customer to reschedule.; ordrng 1 98003939 (Burner head) and 1 98005626 (RF valve)"

"Arrived on site to test unit for leak. Upon arrival customer stated water was spraying from the water line behind the unit. Turned water on and identified hole in the line. Cut 4 off of the water line to eliminate the leak point and reinstalled. Turned water on, leak has been eliminated and unit is now running as designed, no parts installed, job complete."

"Arrived on site to test unit for no ice production, tested unit found ice maker unresponsive to diagnostics, replaced and tested unit is now running as designed no leaks detected job complete installed WPW10190965"

"Arrived on site to test unit for no light. Upon arrival customer presented issue, RC light doesnt work. Tested light, found light is receiving proper voltage but LED is not illuminating. Replaced LED module (W11470191) and test unit, light is now illuminating and unit is running as designed, job complete."

"Arrived on site to test unit for no power, tested unit found shorted fuse, replaced and tested unit is now running as designed job complete installed WP4375321"

"Arrived on site to test unit for noise during agitation, tested unit found cam slightly rubbing, found shift actuator not disengaging properly, m replaced cam belt and actuator and tested unit is now running as designed no leaks detected job complete installed W11239857, W10721967, W11481722"

"Arrived on site to test unit for not drying dishes, tested unit found all components activated properly and heater is getting hot, noticed that rinse aid is empty, advised customer to always use rinse aid and do to the plastic tub prop door open to all it to air dry , at this time unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to test unit for not heating. Upon arrival tested unit, found unit is receiving proper voltage. Broil element is not receiving the proper voltage. Tested unit and found K11 relay is not engaging. Replaced control (W11649350) and tested unit, broil element is now receiving 240V and unit is heating properly. All components are properly engaging and unit is now running as designed, job complete."

"Arrived on site to test unit for not not working, tested unit found failed motor error coming up as soon as the motor attempts to engage, removed motor, spun the impeller a few times, installed motor and tested, started multiple times with no issues, unit is now running as designed, no leaks detected job complete no parts installed"

"Arrived on site to test unit for not producing ice, tested unit found unit has a full bin of ice, explained to customer that sometimes a ice cube can get stuck in the harvest teeth and stop production until it falls out, also noticed that the temp was set to 40 in the unit that can also have a effect on how the ice is produced, set temp to 37 as recommended, advised customer to monitor and if issues persists then call us back, at his time unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to test unit for not venting steam properly.Tested unit and found that it is a recirculating vent microwave, not vented to the outside. Inspected for any blockages and found none. Unit is functioning as designed.Informed the customer that since the unit is not vented externally, steam will continue to recirculate back into the home, which is normal operation for this type of microwave.Job complete."

"Arrived on site to test unit for not working, tested unit found unit acting erratic and shutting off, found very loose terminals on the external drain pump, replaced and tested unit is now running as designed no leaks detected job complete installed W11539855"

"Arrived on site to test unit for pump running. Upon arrival customer stated the drain pump always run when unit is plugged in. Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Per Scode S153EB followed TSP W11766193. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Reset control and cycled power, issue still persists. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Ran a test cycle with all components properly enabling. Unit is now running as designed, no leaks detected, job complete."