We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Austin, TX 78725
Scott
Job Details: 12/04/2023
"Arrived on site for control flashing error code . Ran diagnostics got control,error control. Correct voltage and polarity in outlet . No kinks or cuts in wire harness. Replaced control . Ran preheat. All checked normal. No gas leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ0
Near Austin, TX 78747
Scott
Job Details: 12/04/2023
"Arrived on site ,replaced vent and door panel. Ran diagnostics and all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Belton, TX 76513
Jonathan M
Job Details: 12/04/2023
"Arrived on site to install previously diagnose parts. Inspected unit and work area. Came to access to the evaporator area and went to change out the evaporator motor assembly. Found that the Molex connector in the freezer was not inserted into the molex. Plugged in molex M and found, the P5 connector off the control, measuring resistance through the refrigerator and freezer compartment thermistors measuring 3.5 K ohms of resistance. Tested the unit and diagnostics and found all components working and operating as designed. I advise the customer of the issue and told him to call us back if any other issues persist."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Hutto, TX 78634
Blake
Job Details: 12/04/2023
Arrived on site to inspect dishwasher not draining. I found water inside the tub. I ohmed the drain pump and found high resistance. I removed and replaced the drain pump and tested. The unit now operates as designed. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Cedar Creek, TX 78612
Joe Z
Job Details: 12/04/2023
"Arrived on site for not making ice. Upon arrival inspected unit. There is ice in tray, just will not harvest. Found on/off switch has failed. Need to replace ice maker. Replaced icemaker W11284458"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Pflugerville, TX 78660
David Z
Job Details: 12/04/2023
Arrived on site to diagnose dishwasher not draining. Tested unit and could hear pump bit no draining. Saw a new disposal was installed. Found the knockout was still intact in the disposal. Removed knockout and verified proper draining. Repair completed.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS00
Near Austin, TX 78744
Matthew
Job Details: 12/04/2023
Arrived onsite to replace faulty switches and knobs. Replaced and tested. Unit is functioning properly. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Driftwood, TX 78619
Andrey
Job Details: 12/04/2023
"Arrived on site to test unit for loud noise during agitation, tested unit found gear case shaft has dropped causing cam not to disengage properly and grind, removed cam and found it cover in oil, got authorization to replace gear case, cam, belt and shift actuator, replaced and tested,unit is now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78717
Maurice R
Job Details: 12/04/2023
"Arrived onsite for rust on the dishwasher door. On inside the rust is at the bottom of door on the left hand side. Customer said they the unit was loud, I ran the unit in diagnostics mode and the drain pump was very loud. While I was checking the pump out during diagnostics cycle. It dripped water on my arm in the same spot as the rust spot. I looked and found the inner gasket is bad on the unit. Ordering gasket and pump and return the door and handle to install at the same time. Water leaks due to the bad gasket that I think is causing the rust on the door. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Round Rock, TX 78665
David Z
Job Details: 12/04/2023
Arrived on site to diagnose washer with loose section. Customer informed me on site that unit seemed to be making some thumping/banging noises. I tested the unit and could not duplicate any kind if failure. I did see evidence of overloading and a couple scraped on the belt cage from unit being overloaded. Advised customer to make sure they are balancing loads and not overloading. No gearcase oil present. No repair needed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78754
Matthew
Job Details: 12/04/2023
Arrived onsite for unit not heating. On arrival inspected and found blower /cooling fan was blocked and causing noise. Uninstalled and found blower not installed properly. Secured blower and tested. Unit is now functioning properly. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Belton, TX 76513
Jonathan M
Job Details: 12/04/2023
"Arrived on site for a washing machine that has a broken drawer. Inspected unit and work area. The customer stated that the issue is with their fabric softener dispenser as the top piece fell off and he advised that he did not know how to put it back in properly. Found that the dispenser drawer was not fully seated on the top. Fix the positioning of the fabric softener, dispenser drawer, and attached the basil on the top. Tested the unit and the unit is working and operating as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW1
Near Liberty Hill, TX 78642
Miguel
Job Details: 12/04/2023
Arrived on site for washer making a noise. Customer has a video of clicking noise during agitate. Diagnostics shows no errors. Diagnostics completed with no noise or issues. Inspected underneath and found oil leaking. Replaced gearcase and slider. Calibrated machine. Verified operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Kyle, TX 78640
Andrey
Job Details: 12/04/2023
"Arrived on site to test unit for water leak, tested unit found ice maker overflowing with water, tested unit found valve weeping, replaced water valve and advised customer to monitor, if this issue comes ack, will need to replace UI at this time unit is running as designed, no leaks detected job complete"
We serviced a
UNKNOWN VENTHOOD
Model UXT5530AAS3
Near Pflugerville, TX 78660
David Z
Job Details: 12/04/2023
"Arrived on site to diagnose noisy vent hood. On arrival customer said its noticeable the most on the middle setting (2). We ran the unit for 15 minutes and did not find any kind of noise. Customer showed me a video of the noise, which they also pointed out would lessen when they pushed on the chassis. Noise doesn't appear to be coming from the motor at all. Called tech line, SR7737938556. Tech line advised that noise may be coming from material between the hood and the vent piping. Advised to have builder come out and inspect the vent and ducting and correct any loose material. Left voice-mail for customer informing them to contact the builder to inspect the vent ducting. Call completed."
We serviced a
WHIRLPOOL FREEZER
Model EVL201NXRQ04
Near Kingsland, TX 78639
Gerry C
Job Details: 12/04/2023
"EVL201NXRQ04 Arrived to inspect cooling issues. The customer advised they had experienced warmer than normal temperatures and I found the unit in the in position, but the compressor was not running. Cycling the defrost time, I found the compressor would still not start and testing the circuit, found only 20 VAC getting to the compressor. I removed and replaced the defrost timer and tested. The unit resumed normal operation. No water connections to unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Austin, TX 78745
Luis
Job Details: 12/04/2023
Arrived on site. Replaced defective fresh food evaporator checked door seal good.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Georgetown, TX 78628
Lou
Job Details: 12/04/2023
"Arrived on site to install previously diagnosed and ordered part. Due to the control panel showing error code F2E1-stuck key, I removed and replaced the panel fascia and tested and the unit is operating as designed with no error codes. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78738
Leonardo
Job Details: 12/04/2023
Arrived on site to test unit for unit not starting. Test unit and ran unit in test mode and unit worked correctly. Ran unit on regular cycle and unit working as designed job complete.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL1
Near Round Mountain, TX 78663
Andrew
Job Details: 12/04/2023
"Arrived on site to inspect unit for spray arm falling off and melting on heating element. Upon closer inspection found spray arm separated from plastic attachment causing arm to fall and plastic housing and attachments to melt off. Replaced bad spray arm with new one, tested unit, unit is running as intended job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC1
Near Bastrop, TX 78602
Joe Z
Job Details: 12/04/2023
"Arrived on site for loud noise at end of cycle. Upon arrival, ran diagnostics and there are no saved error codes. Ran a spin cycle and hear noise coming from underneath at motor components. Raised unit to inspect. Found rotor has failed with rotor retaining bolt on the floor. Inspected rotor and shaft. Found shaft is good, but found teeth on rotor gear worn. Need to replace rotor. Replaced rotor and test unit. Unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Gatesville, TX 76528
Jonathan M
Job Details: 12/04/2023
"Arrived on site for a refrigerator. That is not cooling. Inspected unit and work area. Found the unit how to defrost issue in the freezer section. Gained access to the control. I found the defrost thermistor at 39.5 k ohms (-16?F), the refrigerator thermistor reading 3.97 k ohms (62?F) and her freezer thermistor reading 5.14 k ohms (52?F). I checked the heater and found the heater within range. Spoke to SWN was advised the issue would be with me and Control. I defrost the entire unit and replace the control. Tested the unit and the unit is cooling an operating as designs. I advise the customer to give the unit 24 hours to cool and a call back if any other issues persist. Call complete."
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Pflugerville, TX 78660
David Z
Job Details: 12/04/2023
"Arrived on site to diagnose washer that is leaking when in use. Customer showed me that the water is coming out of the panel, and happened after unit was banging around. Checked unit and found the basket was not fully punched and in need of replacement. Valve is also broken, and back panel dented. Ordering basket, rear panel and valve to resolve. Office to schedule when all parts present. ; ordrng 1 W11486091 (Rear Panel) and 1 W11172199 (Basket)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78701
Wesley
Job Details: 12/04/2023
Arrived onsite and replaced the top to repair cosmetic damage. All checks good. Unit is now operating as designed.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Kyle, TX 78640
Andrey
Job Details: 12/04/2023
"Arrived on site to replace previously diagnosed control box and heater harness assembly, replaced parts and tested. Unit is now running as designed, no leaks detected, job complete."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Round Mountain, TX 78663
Andrew
Job Details: 12/04/2023
"Arrived on site to inspect dryer for longer then normal drain tines, customer states that time jumps up and will continuously dry with no end in sight. Upon closer inspection while running unit, unit prompted to clean out filter customer stated it regularly says that. Recommend taking off grates on outside of vent, and added a rat cage instead so no airflow will be blocked. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Austin, TX 78745
Luis
Job Details: 12/04/2023
"Arrived on site for no cool. Pierced low side pressure in a vacuum,replaced the evaporator,compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHW0
Near Fort Cavazos, TX 76544
Tyler
Job Details: 12/04/2023
Arrived on site for dishwasher needing previously diagnosed pump. Upon arrival reconfirmed issue and replaced pump. Tested unit to verify there where no leaks then reinstalled. Retested and found until working as designed call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Hutto, TX 78634
Blake
Job Details: 12/04/2023
Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the damper and tested. The unit now operates as designed. No leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78758
Wesley
Job Details: 12/04/2023
"Arrived onsite for motor function errors and no actuator function. In diagnostics. Found blown board and actuator and pump. Replaced pump and actuator and control. Unit is now operating as designed, advised customer on repair. All checks good. ; used 1 W10913953 ( Shift actuator), and 1 W10919003 ( Pump) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Austin, TX 78702
Luis
Job Details: 12/04/2023
"Arrived on site for buzzing noise. Customer played recording,added sealer to housing connection ran diagnostics noise is not present at time of repair. ; used 2 4318168 (Sealer) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78704
Luis
Job Details: 12/04/2023
"Unit 2230Arrived on site for no cool. Unit powered off,powered unit on compressor powered on removed evaporator cover frost forming on evaporator,checked harness connections good checked heater good. Ran diagnostics all test passed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Killeen, TX 76543
Tyler
Job Details: 12/04/2023
"Arrived on site for dryer not starting. Upon arrival confirme failure, found door switch broken leading to failure. Bypassed switch and found unit could work. Ordering WPW10237959 door switch to complete repairs. Rescheduled customer for 12/8/23; ordrng 1 WPW10237959 (Door switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78758
Wesley
Job Details: 12/04/2023
Arrived onsite for not spinning and found cam cracked causing failure to spin. Ordering cam to repair. Office to reschedule. ; ordrng 1 W10721967 (Cam)
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Austin, TX 78702
Wesley
Job Details: 12/04/2023
Arrived onsite and tested unit for having not finished a preheat properly. Reset control and tested all functions. Temps are accurate and preheating as designed. Advised customer on findings. How to reset the control and to watch for proper door closure because a door that is not fully closed will prevent preheat due to the door switch not being engaged. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Austin, TX 78744
Matthew
Job Details: 12/04/2023
"Arrived on site for damaged door panel . On arrival unit was uninstalled due to floor work, took pic. Replace panel. Job complete"
We serviced a
MAYTAG OVEN
Model MEW9530FZ20
Near Austin, TX 78737
Leonardo
Job Details: 12/04/2023
Arrived on site opened new console found damaged console. We will need to re prefer new console office to reschedule ; ordrng 1 W11624798 (Console)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Marble Falls, TX 78654
Gerry C
Job Details: 12/04/2023
KUIX535HPS01 Arrived to install previously diagnosed and ordered parts. I removed and replaced the faulty cutter grid and circulation pump/level sensor and tested. The unit resumed all normal functions and operated as designed. No leaks observed during service.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Killeen, TX 76549
Tyler
Job Details: 12/04/2023
Arrived on site for range where inner liner of oven was warping. Upon arrival confirmed issue and found inner liner flooring of oven was warping upwards in front right corner. Called techline and reported findings Sr#7737939046. Techline stated that warping in lower liner is normal and expected to happen. Stated nothing can be done to adjust liner. Reported findings to customer per Techline recommendation. Unit works as designed call complete
We serviced a
JENN-AIR OVEN
Model JMW3430LM02
Near Andice, TX 78628
Maurice R
Job Details: 12/04/2023
Arrived onsite for previously diagnosed parts. Installed the UI and tested the unit with a cup of water. Before the new ui you could not heat a cup of water for 2 minutes because the screen would blank out. After the new ui we heated 3 cups of water up and had the oven heating up to 350?. The ui never went blank!! The unit is operating as designed.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Johnson City, TX 78636
Andrew
Job Details: 12/04/2023
"Arrived on site to inspect unit for clean light flashing. Upon closer inspection found error code f8e4, f9e2. Dried out float switch and cleared error codes, unit now running as intended. Recommended to customer to use liquid soap and not pods due to being on rain water system to help with over sudsing. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near Hutto, TX 78634
Blake
Job Details: 12/04/2023
Arrived on site to insect gas range error code. I found error code F3E0. I tested the sensor and found it open. I removed and replaced the oven sensor and tested. The unit now operates as designed. No gas leaks detected during service.
We serviced a
WHIRLPOOL OVEN
Model WOES3027LS00
Near Bastrop, TX 78602
Joe Z
Job Details: 12/04/2023
"Arrived on site for different components turning on and off by themselves and door. Remains locked. Upon arrival, power cycled unit and door remains locked. Found latch motor has seized. Need to replace latch and control . Replaced latch W11598123 and control W11649136. Test unit by preheating oven to 350. Unit is now operating as designed. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Georgetown, TX 78626
Blake
Job Details: 12/04/2023
Arrived on site to inspect dryer. I found the dryer heating and cycling properly. I found poor airflow while the unit is running. I removed the vent hose and found good flow from the dryer. The house vent is clogged. I instructed the customer to get their vent checked before using the unit further. No gas leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model LBR5232EQ1
Near Leander, TX 78641
Miguel
Job Details: 12/04/2023
Arrived on site for washer now working. Making a loud noise. Confirmed noise is coming from coupler. Found motor was damaged as well. Replaced motor and coupler. Verified operation. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Troy, TX 76579
Tyler
Job Details: 12/04/2023
Arrived on site for washer making a loud grinding noise. Upon arrival confirmed issue. Found no errors in diagnostics but didntraced sound to rotor screw coming loose from gearcase and not allowing slider to activate properly. Replaced slider and screw from slider kit and found noise no longer present call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Liberty Hill, TX 78642
Miguel
Job Details: 12/04/2023
"Arrived on site for noise complaint and level complaint. Replaced front left level leg and axle. Replace motor, fan scroll, retainer and harness. Verified operation. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78753
Joe Z
Job Details: 12/04/2023
"Arrived on site to install previously ordered parts. Replaced tub assembly W11460604, all 4 shock absorbers W11316766, stator W113554541, rotor W11314361, and bolt W11557803. Test unit and is spinning correctly without any abnormal sounds. Unit is operating as designed No leaks present at this time. Job com"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78753
Matthew
Job Details: 12/04/2023
Arrived on site as helper to JZ for tub replacement. Job completed
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LM1
Near Dripping Springs, TX 78620
Andrey
Job Details: 12/04/2023
"Arrived on site to test unit for spray arm issue, tested unit found spray arm popped off and melted on the heater, replaced spray arm and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB2
Near Round Rock, TX 78665
Blake
Job Details: 12/04/2023
Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the Ui control. I ran a diagnostic cycle to calibrate. I then ran a normal cycle and found the unit now operates as designed. No leaks observed during service
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near New Braunfels, TX 78130
Andrew
Job Details: 12/04/2023
"Arrived on site to replace UI due to control not fixing all present items on previous trip. Was able to put unit into diagnostics this trip and ran through diagnostics cycles, unit is running as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pflugerville, TX 78660
David Z
Job Details: 12/04/2023
Arrived on site to diagnose icemaker not making ice. Tested unit and found icemaker stuck in harvest location but will not return home. Replaced icemaker and cycled. Verified proper function. Repair complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kyle, TX 78640
Andrey
Job Details: 12/04/2023
"Arrived on site to replaced previously diagnosed agitator, replaced agitator and tested, unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Austin, TX 78744
Matthew
Job Details: 12/04/2023
Arrived onsite to replace control and both elements per service pointer. Replaced components and tested. Unit has no improvement. Recommend using a standard breaker or switching to a GE beaker that has had more success with GFCI\AFCI nuisance tripping.
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC3030LS01
Near Austin, TX 78736
Leonardo
Job Details: 12/04/2023
Arrived on site to test unit for damaged handle. Replaced handle test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Mustang Ridge, TX 78610
Matthew
Job Details: 11/30/2023
"Arrived onsite for unit too warm. Found customer complaint was due to surface temperatures getting hot. Oven door glass ,handle and console. Instructed customer on surface temperature limits and that some components have no limit and can get uncomfortable to the touch . Job completed"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Temple, TX 76502
Tyler
Job Details: 11/30/2023
Arrived on site for washer needing previous diagnosised gearcase. Upon arrival confirmed issue and installed part. Tested unit and found no abnormal noises and no leaks. Washer works as designed call complete
We serviced a
KITCHENAID RANGE
Model KCGS356ESS05
Near New Braunfels, TX 78132
Leonardo
Job Details: 11/30/2023
Arrived on site to test unit for flames to high. Found unit on LP and orifice on natural gas. Will need LP conversation. Replaced orifice test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Pflugerville, TX 78660
Blake
Job Details: 11/30/2023
Arrived on site to inspect dryer. The customer informed me a company came and cleaned her vents recently. I found poor airflow with my vent tester. I removed the vent hose and ran a cycle and found good airflow. I inspected the inside of the vent hose and found no kinks and also clear. I called Whirlpool techline and spoke with Robert 7737915958. The house vent is clogged. I instructed the customer to get their vents checked again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/30/2023
Arrived on site and replaced previously diagnosed compressor. Vacuumed system and charged to specs. Compressor humming for five second and pulling 11amps then kicks right off. Charged system with nitrogen at145psi and allowed nitrogen to sit in system for 25mins with no signs of leaking. Under charged refrigerant and allowed to stabilize at 45psi on both low and high side. Compressor now kicking on. Running pressures are -10psi on low side and 80psi on high side. Documented findings with Techline and was advised unit will be submitted for review. Left unit undercharged so it would still run for customer while being reviewed. SR#7737916373
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hutto, TX 78634
Gerry C
Job Details: 11/30/2023
"WRS325SDHZ08 Arrived to inspect cooling issue. The customer had defrosted the unit fully and I inspected the evaporator area, after thermistors operative and the defrost element inoperative. I found one of the connectors had dislodged and after correcting, the issue was resolved and the defrost element heated as designed. I corrected the original defrost wiring mis-routing and reassembled. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Tow, TX 78672
Miguel
Job Details: 11/30/2023
"Arrived on site for dryer making noise,this is a washer dryer combo. Removed panel. Found blower wheels turning independently from motor. Had to break off. Replaced motor and blower wheel. Verified operation. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Little River-Academy, TX 76554
Tyler
Job Details: 11/30/2023
"Spoke with customer over the phone and explained unit would need to be rescheduled due to not having part/s on handed needed for repair, rescheduled customer for 12/06/23 to complete repairs with W10823720(FL burner), W11517959(FR burner); ordrng 1 Cnote (Spoke with sr who ordered parts for repair)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Taylor, TX 76574
Gerry C
Job Details: 11/30/2023
"WRS315SDHW06 Arrived to install previous ordered parts. I removed and replaced the faulty compressor, noting no visible refrigerant leaks via UV dye, from the UV drier that had been previously installed with the weakened compressor. The unit began to cool as designed after the compressor replacement and I verified via thermography. No leaks observed during service."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Kyle, TX 78640
Leonardo
Job Details: 11/30/2023
Arrived on site to test unit for gas smell when oven on. Replaced valve test unit and unit test good. Job complete. No leaks present at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Uhland, TX 78640
Leonardo
Job Details: 11/30/2023
Arrived on site to test unit for unit not starting. Replaced control board test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Canyon Lake, TX 78132
Andrew
Job Details: 11/30/2023
Arrived on site to test unit for condensation building on mullion and FC door gasket. Found top 10 inches of mullion was 58 degrees and remaining mullion was 89 degrees. Unplugged condenser motor for 10mins and top 10inches was 61 degrees and remaining mullion raised to 104. Documented findings with Techline and unit will be sent for review for replacement due to separation. Job complete. SR#7737908923
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Harker Heights, TX 76548
Sterling
Job Details: 11/30/2023
"On arrival reverified complaint of noise. Replaced the ice maker fan as it is humming. Reassembled and ran test 3 to check operation. No noise noted. Showed customer, job complete no leaks detected during service. All operational test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Kyle, TX 78640
Andrey
Job Details: 11/30/2023
"Arrived on site to replace previously diagnosed basket and suspension, replaced basket and suspension, tub ring was damaged also and needed to to replace, replaced and tested, unit is now running as designed, job completed"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC3
Near Georgetown, TX 78628
Lou
Job Details: 11/30/2023
"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill. Cleared the code and continued with testing. The unit failed to fill properly, but continued to test and it operated as designed other than the valves. I removed and replaced the valves and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near New Braunfels, TX 78132
Andrew
Job Details: 11/30/2023
"Arrived on site to inspect unit for not cooling freezer or fridge compartment. Upon arrival found frost build up on evaporator cover, saw the thermistor was in the wrong location per service pointer. Replaced damaged motor and moved thermistor to the correct location. Tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC3
Near Austin, TX 78731
Kimo
Job Details: 11/30/2023
"Arrived onsite for a dryer that only works in time dryer. Upon arrival I ran the unit with some towels in it and found that they were not making contact with the moisture sensor I adjusted the unit so that they did then tested the sensor at the P13. Red to black wire. And found that it ohmed out properly. I then ran the unit and found that the count down was stable but gas due to the fact the the towels where already dry. I got the washer wet and on the same cycle add the wet towels in and the time increase with the moisture content in the cloth like normal. Unit is operating as designed, I did ask the customer to monitor the unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Manor, TX 78653
Joe Z
Job Details: 11/30/2023
"Arrived on site for unit not washing. Upon arrival ran diagnostics and got error code F4-E3 motor not running. Test unit and fills correctly, but wash motor is energizing but just not operating. Unit drains correctly. Need to replace sump and motor. Replaced sump and motor W11025157. Test unit and is operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE540H0ES0
Near Hewitt, TX 76643
Jonathan M
Job Details: 11/30/2023
Ive been on site for a range that is not heating during bake cycles. Inspected unit and work area. The customer advised that it takes several hours to get to preheat and that it does not hold temperature. Gained access to the bake element and found it burned up. Replaced the bake element and tested the unit. The unit is working and operating as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cedar Park, TX 78613
Maurice R
Job Details: 11/30/2023
Arrived onsite for walk making a noise. Customer said that during spin cycle it makes a squeaky noise. I ran diaper mode and found no noise. I tilt the unit back and the bolt holding the rotor on was lose. I pulled the rotor off and I inserted a new clutch and slider. Told customer to use the unit that I never heard the noise but did find a bolt lose on the rotor. The unit is open as designed and no water leaks detected during service.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ1
Near Pflugerville, TX 78660
Blake
Job Details: 11/30/2023
Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the dispenser and tested. The unit now operates as designed. No leaks observed during service.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Austin, TX 78746
Wesley
Job Details: 11/30/2023
Arrived onsite for WiFi issue . Replaced console. Unit is now connected to wifi all checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near San Marcos, TX 78666
Leonardo
Job Details: 11/30/2023
Arrived on site to test unit for console not responding. Found start button and cancel buttons not working. Relaxed console test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Georgetown, TX 78628
Lou
Job Details: 11/30/2023
"Arrived on site to inspect washer not getting enough water. Upon further inspection, I found the unit settings on Normal wash with cool water, Medium deep fill and medium extra rinse. I placed he unit in diagnostics showing no error codes and tested. Unit is operating as designed. I tested the unit in a Normal wash cycle with a High Deep Fill and left all other settings the same as mentioned above. The unit began to sense then went to soak/fill and the basket was empty. Once the unit filled and went to a wash cycle, I paused the unit and advised the customer that the unit fills based on the weight of the clothing and with no clothing in the basket, the water level was correct for the settings. I made recommendations for use and care, as well as, detergent use. Unit is operating as designed. No repairs needed at this time and no water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Waco, TX 76706
Jonathan M
Job Details: 11/30/2023
I dont say for a dryer that has a broken handle. I confirmed the customer complaint and replaced the handle. Tested the unit in the unit is working and operating as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Troy, TX 76579
Tyler
Job Details: 11/30/2023
Arrived on site for refrnot making ice in either compartment. Upon arrival confirmed issue but found no errors for upper ice maker in diagnostics and both units harvested as designed. Found triple valve had failed and replaced it. Tested both ice makers and found no leaks. Informed customer to give unit 24 hrs to stabilize temps. Call complete
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near New Braunfels, TX 78132
Andrey
Job Details: 11/30/2023
"Arrived on site to test unit found not turning on, tested unit found knob cracked and timer stripped, will need to replace timer and knob to fix issue, knob is run without but it is on order, office to reschedule when knob is in stock; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near San Marcos, TX 78666
Leonardo
Job Details: 11/30/2023
Arrived on site to test unit for F6E1. Found faulty console. Replaced console test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Killeen, TX 76542
Sterling
Job Details: 11/30/2023
"On arrival verified complaint of smell. Replaced cam and be,t as diag last time. Operational test good. Job complete no leaks detected during service."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78754
Joe Z
Job Details: 11/30/2023
"Arrived on site with additional fuses to test unit for blowing fuse every time. Upon arrival, removed unit from cabinet. Removed outer skin to inspect all wiring and components. All wiring appears good with no grounding. Found upper interlock has failed internally. Test unit using min breaker. Unit did not trip mini breaker and remained powered on. Test unit by heating cup of water for :30. Unit heats correctly. I used 1 fuse W10138793 and upper interlock switch W11551558. Test unit again and is operating as designed. Job complete"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Hutto, TX 78634
Gerry C
Job Details: 11/30/2023
MVWC555DW0 Arrived to install previously diagnosed and ordered parts. I removed and replaced the drive hub assembly and re-calibrated. Testing within automatic service mode showed the unit had regained all functions. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS06
Near Burnet, TX 78611
Miguel
Job Details: 11/30/2023
"Arrived on site for front panel not working, confirmed buttons are not responding. Replaced ui panel. Verified operation. Unit was not responding the same to customers touch. Works just fine when I try. Called tech line. Sr# 7737913345. No further recommendations. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Austin, TX 78731
Kimo
Job Details: 11/30/2023
"Arrived onsite for a DW that is showing 1 Pause 1 Pause - pause, repeat - Error Code. Upon arrival I found that there was no one home, I contacted the office about it and the office reached out to the customer but Gino answer. I waited 10mins and still no one showed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Austin, TX 78750
Paul
Job Details: 11/30/2023
Arrived onsite for a refrigerator that is not making ice. I found the motor on the icemaker defective. I replaced the icemaker and tested it. It went thru a harvest and filled properly. There were no water leaks present at the time of service. Call complete. Use Authorization Number W19ET30APL1.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lorena, TX 76655
Jonathan M
Job Details: 11/30/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the fill tube heater and icemaker and tested the unit. The unit is working and operating as designed. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78738
Luis
Job Details: 11/30/2023
Arrived on site. Replaced defective mullion rail tested door operation good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Round Rock, TX 78681
Paul
Job Details: 11/30/2023
Arrived onsite for a refrigerator not making ice. I found the icemaker motor failing. I replaced the icemaker and tested it. It went thru harvest and filled correctly. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Austin, TX 78759
Wesley
Job Details: 11/30/2023
Arrived onsite and replaced the shield. Unit is now operating as designed. All checks good.
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Liberty Hill, TX 78642
Lou
Job Details: 11/30/2023
"Arrived on site to inspect washer not working. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. The unit completed testing, but during agitation, it began to make a loud thumping noise and operated as designed in spin mode. I tilted the unit back and removed the rotor and found gearcase oil in the rotor (photo). I advised the customer of my findings and placed the rotor back on the unit and manually tested the agitation and it continued to make the thumping noise. I am ordering the gearcase, clutch, slider, agitator assembly, rotor and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 12/07/23 (MS). No water leaks observed during service.; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11550891 (Agitator) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Round Rock, TX 78665
Blake
Job Details: 11/30/2023
Arrived on site to inspect gas range. The right cooktop grate is cracked which caused the grate to not sit level. I removed and replaced the grates and tested. The unit now operates as designed. No gas leaks detected during service.
We serviced a
WHIRLPOOL FREEZER
Model KRFF507HBS04
Near Austin, TX 78739
Luis
Job Details: 11/30/2023
Arrived on site for noise complaint. Ran diagnostics noise from damper control replaced damper control.m
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Liberty Hill, TX 78642
Lou
Job Details: 11/30/2023
"Arrived on site to inspect dishwasher door falling open. Upon further inspection, I tested the door functions and when I opened it at 45 degrees and let go of the door, it fell open. I pulled the unit out to find the right side door hinge spring had popped off again. I removed and replaced the hinge assembly and retested door functions and the unit is operating as designed. Tested in diagnostics showing no error codes and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Georgetown, TX 78628
David Z
Job Details: 11/30/2023
Arrived on site to install previously diagnosed valve. Removed log valve and replaced with new. Updated software on unit with smarthq. Ran and verified proper operational noises. Repair completed.
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Andice, TX 78628
Miguel
Job Details: 11/30/2023
Arrived onsite with new door. Removed old door. Replaced outer door and hinges. Door no aligned properly. Rails sent was white and the unit has black. Reordering. Office will call when parts arrive. ; ordrng 1 W11235462 (Rail right hand (black)inspect)