Arrived on site from freezer not freezing. Removed evaporator cover found defective ice ball on inlet diagnosed unit will need a new evaporator and compressor. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)

"Arrived on site. Checked ked freezer temp reading 0 called tech support,installed watt meter,ran diagnostic all thermistor test passed,can compressor full speed,at start up watts reading 188 then dropped down per tech support suggested replacing compressor since all other diagnostic test passed. ; ordrng 1 W11215550 (Icemaker extension) and 1 W11658617 (Compressor) and 1 W10545670 (3 way valve) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)"

"Arrived on site. Replaced defective led module, main led module now working as designed. W11470191"

"On arrival verified complaint of unit not powering on. On visual inspection found breaker is tripped. Unit tripped breaker during bake. Recommend control, and both sets of bake and broil elements. Ordering broil elements W11617232 and bake elements W11545804. 2 each. Reschedule for 1/13. ; ordrng 2 W11617232 (Broil element)s and 2 W11545804 (Bake element)s"

"194957. Arrived on site for noise complaint. Customer played recording,power cycled unit found loud noise,from damper control,replaced defective damper control, powered unit on noise no longer present. Wpw10594329"

"Arrived onsite for clicking sound during agitation every c9unter clockwise motion. Found agitation shaft loose in gear case causing excessive clack due to play. Replaced gear case to repair loose agitation shaft. Unit is now operating within desing specs. Advised customer on repair. Slider also replaced to secure rotor with new bolt. W10734521, W11449841"

Arrived on site for washing machine that is going off balance and is leaking oil. Inspected unit and work area. The customer advised that the unit goes off balance no matter what is put in it. She stated that she wasn't really sure if it was really leaking oil underneath. But it was doing the same thing as it was last time back in April. I checked underneath the unit and did not find any evidence of an oil leak. I tested the suspension and found the suspension was shot. I attempted to wobble the basket on the drive shaft and found that the basket was secure on the drive shaft. I went ahead and replaced the suspension and tested the unit. I found the unit working and operating as designed. Call complete.

"Arrived on site for making noise. Upon arrival, customer played video and demonstrated when noise sounds. Getting noise from blower wheel. Need to replace blower wheel. Upon disassembly. Found Rod is out and not connecting to right rear leveler am unable to pull unit out with assistance. Need to order leveler, rod clip and a 2nd man to help pull unit out raise unit and get new leveler installed. ; ordrng 1 489504 (E ring) and 1 W10859931 (Right rear leveler) and 1 2man (2 man)"

"Arrived on site for microwave needing w11256462 diode, wpw10574736 capacitor, w11495561 mag. On arrival installed parts and tested microwave. Found unit heating as designed. Call complete"

"MED7230HW3 Arrived on site for a dryer not heating correctly. On arrival product was working as its designed further inspection found ventilation to clients home was in terrible shape causing condensation in the dryer . Instructed client to reach out to home builder no parts used, and no water leaks visible from main water supply."

"Arrived on site for range tripping breaker during preheating bake cycle. On arrival confirmed issue and found 40 amp gfci breaker tripped. Replaced w10856603 broil element, w11182108 bake element, w11594224 control. Found stable 244(L1-L2), 122(L1-n), 122(L2-n) 0(g-n). Found stable 10 amps to bake and 14 to broil. Heated unit to 500 with ground wired detached and then reattached wire and found oven heating as deaigned without tripping breaker. Reported findings to techline sr#7740673530. Call complete"

"Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. The customer advised that they went on a trip, and when they came back, things in the freezer had semi thawed out. She advised that the unit will keep things frozen but has recently started cooling normally again so she doesnt know what the issue is. I took temperature in the freezer and refrigerator sections. I found the freezer in a defrost at 10 degrees fahrenheitI and the RC section at 38 degrees farenheit. I ran the unit into diagnostics and found all portions of the machine working and operating as designed. I gained access to the compressor and found the compressor pulling .721 A and cooling the refrigerator. The compressor was cool to touch and did not have any signs of being defective, i gained access to tue control and found the evaporator thermistor reading 18.75 k ohms (7 degrees Fahrenheit) and the RC thermistor reading 7.3 k ohms (39 degrees fahrenheit). I found the heater within range. I went ahead and uh, replaced the main control and refrigerator thermistor and tested the unit. The unit is working and operating as designed. Call complete. W11546609 and WPW10384183."

"Arrived on site for range tripping breaker. On arrival confirmed issue and found 40 amp breaker tripped. Found 248(L1-L2), 124(L1-n), 124(L2-n), 0(g-n). Replaced w11182108 bake element, w11696067 control, and w10856603 broil element. Tested oven with ground wire removed and cooked unit at 500 for 30 minutes.. reattached ground wire and watched oven reheat to 500 without tripping breaker amd amp draw was 10 for bake and 14for broil. Unit works as deaigned. Reported findings to techline sr#7740672248. Call complete."

"On arrival verified complaint of leaking dishwasher. Per previous diag unit needs fill hose replaced. Replaced fill hose and both clamps. Ran diag cycle and confirmed no leaks and unit now washes and drains correctly. Job complete. Installed w10878507, wp596669"

WDT750SAKZ3 Arrived on site for a dishwasher not despenseing. On arrival verified issue replaced despenser tested product works as it's designed no water leaks visible from main water supply.

"Arrived on site to install previously diagnosed and ordered parts per previous tech. I installed the heating element and thermostats and fuse. I tested the dryer, and the dryer is operating as designed. 280148 WP3387747"

106.51763510 Arrived on site for a refrigerator not making ice. On arrival verified issue checked temperature in the FC -20 and RC 37 . Thermistor has failed and needs to be replaced. I'm ordering wire harness and the control panel returning parts just in case needed. Office to reschedule for client no water leaks visible from main water supply. ; ordrng 1 W11449066 (Wire harness) and 1 W10822642 (Control panel)

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the upper slides and tested the unit. I found the unit and operating as designed. Call complete. W10914507 and W10913628.

WFES3330RS0 Arrived on site for a range tripping breaker. On arrival verified issue and ground was making contact with neutral wire. Replaced contol bake and broil. Removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. Rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. Polarity and voltage readings were correct recommend client to contact home builder if it happens again. Calling Whirlpool SR# 7740639367

"WDF331PAMS0 Arrived on site for unit not draining. Upon arrival, found stand still water in the tub. Checked disposal and found knockout plug. Removed knockout plug and ran diagnostics. The unit is functioning as designed. No water leaks detected at this time. No parts needed"

Arrived on site for unit not spinning clothes out. Ran diagnostics and found no stored error codes. Ran auto test and all components are functioning properly. Ran cycling and found several settings were set to medium spin speed rather than fast. Advised customer to adjust setting prior to starting cycle. Unit is functioning as designed. Spoke to landlord and will monitor. Lanlord not on-site. Job complete.

"Arrived on site to complete repair. Replaced handle, brackets and screws. Builder not on site , did allow access. Job complete"

"Arrived on siteto inspect washer not starting a cycle and not completing cycles. Upon further inspection, inspection found that the cold water inlet valve is seized. I also found that the lid lockharness is pinched. I replaced the valve and the lid lock assembly and calibrated the unit. I tested the unit, and the unit is now operating as designed. No water leaks observed during service. W11307244 W11210463"

"Arrived on site for right side fresh door hard to open and close . Found screws holding hinge to door stripped out . Ordering new door ,hinge ,screws . Will need 2nd man .weigh2 hrs . No water leaks detected, no parts installed . Call to set return ; ordrng 1 W10782299 (Right side door) and 1 2man and 4 W11474472 (Screws)s and 1 Weigh2hrs"

"Arrived on site to repair faulty motor and dispensing parts. Replaced divider, gasket, auger motor, washer and impeller. Replaced and tested. Unit is now functioning properly. Job complete"

"WMH31017HS10 Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11552018 control board and W11441128 fan motor. Tested unit and now unit is functioning as designed. Called techline and spoke with Leon & Daniel SR#7740672589 to document. ; ordrng 1 W11552018 (Control)"

"WTW4957PW0 Arrived on site for unit not starting. Upon arrival, spoke with customer and stated thr lid lock will initiate on and off sporadically. Checked mechanics on both latch and strike and check's good. No stored error codes. Ran diagnostics and passed with no issues. Ran three consumer cycles and passed with no issues. Advised customer to monitor unit. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

Arrived on site to replace previously diagnosed parts. Found new handle was damaged but replaced anyway. Found terminal block was not wired properly. Neutral and ground were wired together and ground strap was attached to cabinet. Replaced terminal block(WPW10245259) and nuts(WP3400029). Heated unit to 500 with no issues. Advised contractor new handle would have to be ordered but unit is now working as designed. Contractor not present for signature. Office to reschedule. SR#7740476083; ordrng 1 W11730234 (Handle)

"Arrived on site to test unit for noise and not heating. Upon arrival customer stated unit is just making alot of noise when running. Verified issue, gained access to internal components, found idler pulley and roller bearings are seized causing noise when in use. Replaced idler pulley (85474V) and roller bearings (WPW10314173). Tested unit, noise has been eliminated and unit is heating properly. Advised customer due to longer dry times, vent would need to be cleaned out to restore optimal performance and dry times. Unit is now running as designed, job complete."

"Arrived on site for customer complaint of oven not reaching proper temperature after an inspection. I tested unit at 350 degrees and tested temperature. Temperature tested good, unit is working as designed. Builder was not on site to sign"

"Arrived on site to test unit for burning smell. Upon arrival customer stated that whenever the front right burner is in use there is a strong plastic burning smell coming from the knob area. Unit is receiving proper voltage. Gained access to rear components and inspected switches, found front right burner switch has shorted causing that smell. Replaced switch (WP3149400) and tested unit, unit is now running as designed. Contacted SAFETY to document SR#7740594669. Job complete."

"Arrived on site to test unit for no ice production. Found ice maker was off on arrival and showed customers son. Ran service tests 1,2,3,15,16,36,37,45,56,57,58 with no issues. No stored error codes. Temps in compartments are correct. Called techline and ran series of tests and unable to duplicate issues or find any faults. Not recommending any parts replacements at this time. No parts have been replaced at this time. Was advised to have customer monitor. No leaks detected. SR#7740670348"

"Arrived on site. Per customer ice cubes will get stuck in ice chute,tested ice dispenser,diagnosed due to design ice can occasionally get stuck due to size of ice chute,once ice is no longer dispensing ice may need to be removed from chute."

"Arrived on site to test unit for no power, tested unit found no incoming voltage, inspected breaker and found that it was tripped, reset breaker all functions returned to normal, advised customer that if breaker trips more frequently then the breaker will need to be replaced, at this time job complete no parts installed"

"Arrived on site to test unit for noise. Tested unit, noise immediately began when blower fan was engaged. Constant tapping noise. Removed blower and found foil tape was not flattened causing a piece to stick out to far and the blower fan blade to constantly hit it. Taped down all the foil tape and reinstalled, tested unit, noise has been eliminated. Builder not onsite for signature. Unit is now running as designed, no parts installed, job complete."

Arrived on site for all 5 igniter coming on at the same time sparking. Tested unit found all burners igniting correctly. Let customer know this is a sefty feature and per designed. Customer also stated flames to high on simmer adjusted flames per customer request. Unit is now running as designed no parts used job complete.

"Arrived on site for unit not heating correctly. Tested unit found unit taking 3 to 4 try to ignite. Inspected burner found ignitor to far away from burner. Unit now lights on first spark, Explained to customer calibration feature and showed him how to operate it, Customer will adjust accordingly customer will call back if issue persist, at this time unit is running as designed, no leaks detected job complete no parts installed"

"Arrived on site to replace previously diagnosed parts, I replaced valve, and ice maker, also deforsted fill tube line. Parts used w11455388 andw11455232"

"Arrived on site for unit not heating. Tested unit found incoming voltage tested cutoffs and found them shorted. Replaced sensors but noticed unit would only heat on certain cycles. Replaced timer and tested unit is now running as designed job complete. Installed parts wpw10185972, 279838"

"Arrived on site for customer complaint of squealing noise, found failed gearcase and splutch, i replaced gearcase and splutch, ran dmls calibration and tested cycle, unit tested good. No leaks at time of service. Parts used w11449840 and w10721967"

"Arrived on site to replace previously diagnosed parts. I replaced control, harness, and valve. Unit tested good. Parts used w11126268, w11034363, and w10897719"

Arrived on site for dishwasher making noises. Spoke with builder he informed me that the inspector said unit was making noises. Ran test cycle and normal cycle can not duplicate noise issues. All functions and components seem to be working correctly at this time. No leaks present at this time no parts used job complete

"Arrived on site for customer complaint of unit not draining. I ran test cycle, unit filled, washed, drained, heated, unit tested good. Instructed customer to clean dishwasher with cleaner."

Arrived on site for washer not draining. Disassembled unit to take a look at drain pump found no error with drain pump. Upon further investigation.found clothing items inside drain hose. Removed clothing from drain line and tested unit. Washer is now operating properly and running as designed to. No parts used job complete.

"Arrived on site. Customer was concerned they heard a sizzling sound looked under unit and found water in the drain pan,checked freezer compartment no leaks,ran icemaker test passed no leaks during fill,ran water dispenser no leaks,diagnosed unit was going through a normal all defrost cycle,water dripped onto heater casuing sizzling noise and water drained into pan. Unit working as designed."

NTW4516FW3 Arrived on site for a washer not working. On arrival verified issue drain stuck in cycle and very bad suspension. Ordering suspension and rescheduleing returning parts will be needed.; ordrng 1 W10780045 (Suspension)

"Arrived on site to test unit for not washing properly. Found errors f8e1(no/long fill). Also found lid is not closing all the way due to vent hinges. Recommend hinges, control, valve, cam and belt. Office to reschedule. ; ordrng 1 W11551376 (RH hinge) and 1 W11551369 (LH hinge) and 1 W11220230 (Valve assembly) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"

"Arrived on site to test unit for loud grinding noises. Found rear rollers were causing noise. Replaced rollers, idler and belt using kit(4392065) and applied sound pads underneath idler. Noises are no longer present. Unit is now working as designed. Job complete."

Arrived on site to test unit for sitting off and surface/cooktop light not working. Replaced control(W11552018) and unit is now working as designed. Advised customer cabinet needs to be repaired as right side mounting bolt has no support and unit still fall with time. Left hand side is broken and not providing enough support. Job complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced several rollers and the motor and tested the unit. I found the unit tumbling but no heat beeijg produced. I checked multiple components and found the belt switch broken causing the issue. Ordering the belt switch and rescheduled the customer to 1/13. ; ordrng 1 W10847984 (Belt switch)

"Arrived on site ,replaced vent fan W11414073. Ran diagnostics and all checked normal. Nomwater leaks detected at time of service . Job complete."

"Arrived on site for water leaking. Found drain frozen over,tested icemaker found defective water leaking from icemaker,defrosted drain,replaced icemaker,ran harvest test icemaker filled up with water no leaks. 4317943"

MVWX655DW1 Arrived on site for a washer making nosies. On arrival verified issue further inspection i found splutch was lose and was in bad shape also the belt was not attached. Replaced parts and calibrated and tested in customer mode product working as its designed no water leaks visible from main water supply.

"Arrived on site for UNIT WONT SPIN OR TURN OR ADVANCE THROUGH CYCLES. Upon arrival, inspected unit.. ther is standing water in tub with F9-E1 long drain code flashing. Ran diagnostics and confirmed is the only error code. Test unit and not getting voltage from control to drain pump. Need to replace harness. Ordering harness, control and drain pump. Ordering drain pump, harness and control. Office to reschedule.; ordrng 1 W11643701 (Harness) and 1 W11513246 (Control) and 1 W11399437 (Drain pump)"

WRF555SDFZ19 Arrived on site from previous visit to install parts. On arrival installed water housing tested product works as it's designed no water leaks visible from main water supply.

"Arrived on site to install prescreened damaged door. Upon arrival, I removed and replaced the right RC door and installed the nameplate and tested operations. Unit is operating as designed, job completed. No one available to sign for receipt."

"Arrived onsite for water dispensing issues. Ice maker was functioning. While dispensing water, found unit would dispense then stop, over and over. Power cycle unit but did not change. Removed filter and flow was restored to constant. Put filter back in and unit continued to function. Ran several glasses and unit is functioning properly. Customer will monitor. If symptoms persist recommend to try replacing filter first. If still having issues. Recommend returning with housing and valve. Job complete"

"Arrived on site to inspect dishwasher with broken pads. Upon further inspection, I found that the friction pads pad broken due to normal use. I replaced the pads and reassembled the unit. The dishwasher is operating as designed. No water leaks observed during service. WP8268961"

Arrived onsite for previously diagnosed parts. I replaced the drawer and cook top. Unit now looks as designed and is operating as designed. Call complete. Installed W11719704 Cook top and WPW10330070 Draw panel. Customer not available for signature.

"Arrived on site to install prescreened damaged door. Upon arrival, I found the RC door is not damaged, but the FC door is dented in the bottom left corner (photo). I am ordering the FC door and office to schedule return service. No water leaks observed during service. ; ordrng 1 LW11026355 (FC door)"

Arrived onsite for unit having mold around door. Found no mold but debris on door class accumulated. Wiped door down and is now functioning properly. Advised customer routinely while down and leave door open after use. Job complete

"Arrived on site to insect dryer not heating. Upon further inspection, I verified proper voltage at the terminal block. I gained access to the rear of the unit and found that hi limit thermostat was open. I replaced the thermostat and tested the unit. I found that the other thermostats and heating element are operating as designed however, the dryer is getting to hot due to poor airflow. I ran an airflow test and found that the vent is restricted (photo). I measured the airflow test again with the vent removed, and the airflow is good. The customer will need to have their vent and cap inspected or clearned so that the dryer can operate without overheating and blowing fuses. I advised the customer of my findings. 279816"

Arrived onsite for dishwasher leaking. When running diagnostic cycles i ran three cycles. I could not replicate a leak from which the customer stated the dishwasher was leaking from. I found the spray arm separating. This could cause the leak later in the cycle which customer stated was when it would occur. Gonna order W10837249 Spray arm lower to solve issue as the separation will cause water to spray to the front door of the dishwasher. Office to RS.; ordrng 1 W10837249 (Spray Arm Lower)

Arrived onsite for burners not working. I found the burners to be working as designed. Customer stated the burners will smoke. I found the Rear Left burner and Right front burner to have residue on the elements causing them to smoke. I advised the customer to clean off and then burn off the elements so the smoking no longer occurs. Customer stated the oven light does not work anymore and I confirmed the light does not turn on. Gonna order 8009 Bulb to continue with repair. No parts installed. Office to RS as we are out of stock.; ordrng 1 8009 (Bulb)

"Arrived on site to inspect oven tripping breaker while in standby mode. Upon further inspection I placed the unit into diagnostics and observed no error codes. I gained access to the back of the unit and tested incoming voltage. Incoming voltage on L1 measured 123.6 VAC. L2 measured 123.5 L1 to L2, measured 247.4. N TO Ground was .063 VAC. I then checked all voltage checks under load and there were no issue with the voltage. I called techline to document my findings and sent a service pointer regarding nuisance tripping and also file number 7740675537. The call was then marked as a safety call. I called safety and documented with safety and was given SR7740638115. The customer also pointed out that one rack was rusting near the joints due to lack of plating. I am ordering the rack W11218798 office to schedule return service for rack; ordrng 1 W11218798 (Rack)"

Arrived onsite for dryer making intermittent noise. I tested the unit multiple times and could not make any out of the ordinary noise occur. Unit sounds and operates as designed. Maintenance also said it sounded good when they ran the unit. No issues with the unit at time of service. Call complete. No parts installed.

"Arrived on site to insect cook top with abnormal flame color. Upon further inspection, I found that the tips of the flames burned orange and found that it was due to a high moisture level in the home's environment. The customer also recently started using a humidifier. The cooktop has no issues and is operating as designed. I called techline to document my findings. Like number: 7740675421. No gas leaks observed during service."

Arrived on site to test unit for unit tripping breaker. Turned breaker on and turned unit to bake to 500? and unit pre heated correctly. Spoke with safety and per safety we need to let the unit do the bun out for 1 hour SR#7740629404 job complete. No parts used.

"Arrived on site to replace freezer compartment door damaged in transport. Removed and replaced F/C door and badge. I found the new door gasket was compacted and left a gap almost the entire length of the mullion. Used a heat gun and formed the gasket to close the gap. Verified gap stayed closed after correction. Unit is working as designed at this time. Parts used - W10815701, W10839794. Call completed."

Arrived onsite and found operating with possible occasional splatter during the rinse and spin on heavier loads. Made adjustments to the tab alignment to allow better coverage during a rinse fill. All else checks good. Explained findings to customer. Did leak check in diagnostics with tub fill and drain. No leaks detected. No parts.

"Arrived on site to test unit for no ice and no water. Upon arrival customer stated unit has not produced ice or water. Verified issue, when testing dispenser a minimal amount of water dripped out. Inspected reservoir found it not frozen. Pulled unit out of cavity and noticed water line is jammed under the unit causing it to be squeezed shut. Removed water line from under the unit and secured to prevent any kinks, tested unit, water is now dispensing properly. Cycled ice maker, unit cycled and filled. All components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."

Arrived onsite and found unit operating with failed control following a long self clean. Symptom of lower blower fan constantly running while power to unit. Replaced control and repaired wiring short contributing to the failure. Unit is now operating as designed. W11448961

"Arrived onsite for washer door lock not working. Upon arrival I found the door lock to be operating as designed however a loud grinding noise present when spinning/agitating. I got under the unit and found a pvc pipe lodged into the pulley cover. I removed the pulley cover and found the cam had sheered off and the belt to be stretched and belt residue left over. A new cam, belt, and pulley cover will be needed to continue with repair. Gonna order W10721967 Cam, W11239857 Belt, and W11409708 Shield. Office to RS. NO PARTS INSTALLED.; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11409708 (Shield)"

Arrived onsite and found unit operating with no power. Traced power supply and found undercounter switch turned off and preventing use. Advised customer on the switch supplying power to the dishwasher. All else checks good. No parts.

"Arrived onsite for temp concerns as documented by the customer using the display temp on preheat and an analog dial thermometer. Tested oven temps with meter at 350 preheat and found unit under temp. Calibrated to offset appropriately for customer experience, unit is now operating as designed. Advised customer onnfindigns and calibration procedure. All checke good. No parts."

"Arrived onsite for washer making grinding noise. Upon arrival i found all functions to work except the agitate. I inspected the gearcase and found no oil present. When attempting to pull off the cam i found the cam not wanting to pull off. I had to use a hammer to break it off and found the cam had melted into the shaft of the gearcase. When attempting to replace the gearcase i found the washplate not to come off indicating the washplate has melted to the shaft of the gearcase as well. Unit is requiring a full rebuild due to all the issues that occurred. Told maintenance they will need to make the unit accessible for rebuild. Office is to RS when parts are in stock and unit has been moved. Photos have been documented. Ordering W10919191 Washplate, W11172199 Basket Assm, 6x WP8533953 Screw, W10528947 Hub, W11385424 Retainer, W10371566 Tub Outer, WPW10215093 Filter, WP8533928 Filter Screw.; ordrng 1 W10919191 (Washplate) and 1 W11172199 (Basket assm) and 6 WP8533953 (Screw)s and 1 W10528947 (Hub) and 1 W11385424 (Retainer) and 1 W10371566 (Tub Outer) and 1 WPW10215093 (Filter) and 1 WP8533928 (Screw Filter)"

Arrived onsite for concern about multiple sparks during ignition. Tested and found unit operating within spec. Advised customer that the loop circuit when closed from any switch sparks at all electrodes and that is normative. All checks good. No parts. Verified delivery date in February 24. No parts

"Arrived on site for customer complaint of washer making a noise and not washing properly. Found multiple issues. Found gearcase failed, leaking oil, motor pulley damaged, spluth, and belt also need replacing. Ordering all parts. ; ordrng 1 W11283592 (Motor)"

Arrived on-site for previously diagnosed parts. I replaced the control and tested the unit. Unit will now start with no issue and all lights are lit when pressed. No water leaks present. Call complete. Installed W11683480 CONTROL.

"Arrived on site to replace previously diagnosed part. Replaced motor (279827) and tested unit, noise has been eliminated and unit is now running as designed, job complete."

Arrived on site with new door gaskets. Replaced right side refrigerator door. Used heat gun to form into place. Verified operation. Call complete. W10917313

"Arrived on site to test unit for pump not working. Upon arrival construction stated when unit was tested no water was entering the tub. Engaged diagnostic cycle, heard valve energizing but no water entering. Found shutoff valve was closed, opened valve, water began entering the tub. All other components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit for leak. Upon arrival customer stated after about 30 minutes unit would start to leak in front of the unit. Started a diagnostic cycle and inspected common leak points, found an active and steady leak at the dispenser. Replaced dispenser (W11705150) and ran another diagnostic cycle and monitored, leak has been eliminated. All components are properly engaging and unit is now running as designed, no leaks detected, job complete."

Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but water not circulating. Test motor and found sump and motor getting power but not coming on. Replaced sump and motor test unit and unit test good job complete. No leaks present at this time. W11613570

"Arrived on site to test unit for noise. Upon arrival customer stated after last service visit there was no noise for a few days, then it came back and has not stopped. Typically happens in the color cycle with 50-30 minutes left of the cycle. Customer provided video which I sent to my service thread. Per GC the noise is happening during the deceleration of an agitation spin which is consistent with a failed internal bearing. Replaced gear case (W11449841) and ran a calibration cycle successfully. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

Arrived on site for dishwasher ui flashing . Ran diagnostics and getting poor water pressure for wash. Ordering sump and motor . Also will need link kit . No parts installed . No water leaks Return 1/13 ; ordrng 1 WPW10780877 (Sump and motor) and 1 WPW10705575 (Sensor) and 2 WP8270020 (Spring)s

"Arrived on site for dryer door hard to open and close . Replaced strike and catch W11429589, W11429587. Door is opening and closing properly . No lint build up at time e of service. Job complete"

Arrived on site to test unit for start button not working. Test unit and found bad control board. Will need to replace control board and run test to make sure all is working. Office to reschedule ; O-emld tckt

Arrived on site to test unit for ice not heating. Test unit and found unit was in demo mode. Turned demo mode off test unit and unit pre heated to 350? job compete. NO PARTS USED.

Arrived on site to replace magnetron capacitor and diode. Replaced all 3 parts test unit and unit heating food correctly job complete. W11256462. WPW10574736. W11495561

"All right, we'll verify the complaint of start button. Working intermittently attempted to replicate the issue was unable to replicate the issue. Replace the mean AC. U. Just in case as was unable to replicate intermittent issue advised customer of proper use in caring and proper startup procedures of the unit. Job complete installed w11603810"

"WRT148FZDM07 Arrived on site for unit not cooling. Upon arrival, the unit was unplugged. Plug the unit back in and initially started making an unusual at the compressor, however, the compressor was running normally. Check amp draw and found .6 to .7 amps. Proceeded to replace WPW10197428 start device. Plugged unit back in and abnormal noise went away. Amp draw is still steady. Unit is functioning as designed. No water leaks detected at this time."

On arrival verified complaint of leaking washer. Visual inspection spections shows no property damage. Visual inspection of the u it shows debris coming from the drain hose connected to drain pump. The clamp is not positioned correctly. Repositioned clamp to correct place. See quick pics and ran diag cycle. Filled with water and drained unit no longer leaks. Job complete no parts installed.

"Arrived on site to test unit for no cool. Upon arrival customer stated the RC is not cooling and FC lost most of its cooling. Upon inspection found evaporator cover encased in ice indicating unit has a defrost failure. Will need to order all parts required. Advised to unplug unit 48 hours before arrival so unit can manually thaw. Ordering parts, no parts installed, rescheduled for 01/09.; ordrng 1 W11650662 (Defrost heater) and 1 WPW10384183 (Thermistor)"

On arrival verified complaint of damaged door gasket. Visual inspection shows door gasket is broken. Replaced door gasket and door now closes. Unable to do function check as unit is not hooked up in the garage. Job complete installed w11542153

"Arrived on site to test unit for tripping breaker. Upon arrival customer stated unit started to trip the breaker recently almost every cycle but not sure at what time during the cycle. Tested unit, unit is receiving properly voltage and has correct polarity. Inspected wire harness, found no broken wires, no evidence of shorting or arcing. Inspected element, no burn marks on the housing or frame. Started a cycle, took amperage at the terminal block. L1 is pulling 25.5 amps when heater is engaged, 4.7 amps when not. L2 is pulling 22.7 amps. Under load unit is receiving 240V consistently. Breaker did not trip during service. Contacted SAFETY to document SR#7740627623. Also contacted techline to document SR#7740665379. At this time unit is running as designed, no parts installed, job complete."

Arrived onsite for flame coloration concerns and found unit operating within design specs. Advised customer that coloration can vary based on relative humidity around the stove top. A humidifier or rice cooker for instance in proximity can turn the flame orange. No parts.

"MED4500MW0 Arrived on site on site for unit not heating. Upon arrival, check terminal block and found correct voltage while unit was running. Inspect the temperatures and found unit to be heating. Unit is functioning as designed. No parts needed"

Arrived onsite and found unit leaking do to sussing from soaking the dishes in regular dish soap before loading and not thoroughly rinsing. Advised customer on findings. Advised on options for use and maintenance. All checks good. No parts.

"Arrived on site to test unit for doors not closing properly. Upon arrival customer presented issue, both doors easily can be pulley slightly up and door becomes cockeyed and does not seal properly. Does not engage the door switch and heating ceases. Inspected hinges and found hinge stops were raised up causing the hinge to almost pop out of the hinge receiver and make the door cockeyed. Placed hinge stops into the correct position and squeezed them tighter so they no longer accidentally raise up. Tested unit, doors no longer raise up and become cockeyed. Doors seal properly and engage the door switch. Unit is now functioning as designed, no parts installed, job complete."