Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

James C.

James C.

DRYER MAYTAG MED6230RHW0 Arrived on site and tested operation. Found loud thumping while unit running. Found glue from front and rear seals have gotten into roller track on drum and the rolled bead for the seam is too large causing loud thump when going over rollers. Unit will need new drum to repair. Office to schedule return services. ; ordrng 1 W10545923 (drum)

Near Lighthouse Dr, Horseshoe Bay, TX 78657
Brandon C.

Brandon C.

WASHER MAYTAG MVWB835DC5 "Arrived on site for customer complaint of unit making squeaking noise, I ran a test cycle with some towels, unit tested good in wash cycle, ran a drain and spin cycle, unit tested good. I could not duplicate squeaking noise."

Near Magenta Ln, Austin, TX 78739
Wesley P.

Wesley P.

WASHER MAYTAG MVWC565FW1 Arrived onsite for noise during agitate and spin. and found unit operating with off balance symptoms and error. Balanced and calibrated. Advised customer On loading practices and removed quarter from washplate that was causing noise. All checks good.

Near Summerwood Dr, Austin, TX 78759
Jonathan M.

Jonathan M.

MICROWAVE JENN-AIR JMW2430DP02 "Arrived onsite for microwave/oven combo that is intermittently turning itself off when not in use. Inspected unit and work area. Customer advised it turned off one time since the last repair and has been working completely since 6/30. I called Techline and spoke to Joel SR# 7728197940. He advised that based on what the customer is saying, the only two issues that could be would be an electrical supply problem or a power supply control problem. He advised that most commonly it’s an electrical supply from the home and He advised me to tell the customer not to turn off the breaker or reset it for proper testing and advised to make no repairs today. Advise customer of tech line findings and customer is going to try to have an electrician come out to check the electrical supply anyway to make sure it’s not a power supply problem. Call complete."

Near Gullmont Dr, Waco, TX 76712
James C.

James C.

OVEN JENN-AIR JJW2830DP03 Arrived on site and tested operation. Found lower vent not flowing air properly. Corrected vent channels and found unit working properly. Job complete

Near Far West Rd, Horseshoe Bay, TX 78657
Richard P.

Richard P.

RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for the oven not working at all. During testing found that there is power coming from the outlet but no power going to the main control. Found that the power cord is causing the issue. Ordering parts and office to schedule. ; ordrng 1 W11173616 (cord-power)

Near Canyon Lake, TX 78130
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG320M0BS Arrived on site for range burners not lighting. Tested and inspected unit and found that burners did light but then slowly turned off after about 30 seconds to a minute. Checked gas supply and found that whole house was supplied by a single 5 gallon tank. Called tech line and spoke with Dave (SR# 7728255456) and was instructed that is not properly supply and will need proper supply done by plumber. Instructed customer on this and on use and care and practice for best performance. No gas leaks present at time of service ; ordrng 1 SEENOTE (SEE STICKY NOTE )

Near Elgin, TX 78621
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator dripping water from dispenser and water ice dispenser intermittently working. Inspected unit and work area. Found off brand water filter in unit. Tested dispenser operation and found door not engaging door switch. Added whirlpool approved spacer to engage door switch. Removed off brand water filter and added bypass cap and found a large amount of air through dispenser. Informed customer of Every Drop water filter only. All other operations tested, no water leaks detected durning service."

Near Juniper Dr, Georgetown, TX 78626
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL KOCE500ESS09 "Arrived on site for customer complaint of u it not starting unless the left side is pushed in, found faulty interlock harness, ordering part. ; ordrng 1 W11449277 (DOOR INTERLOCK HARNESS)"

Near Baldovino Skyway, Spicewood, TX 78669
Jonathan M.

Jonathan M.

FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site for freezer that is not cooling. Inspected unit and work area. Found food in the freezer completely frozen and unit cooling. Customer advised that they did not lose any food but that they don’t trust this unit is cooling properly because their other freezer seems to be colder than this current one. Took temperatures and found unit at -1°F. Found no frost buildup or condensation around the edges of the freezer. Found ambient temperature at this time at 86°F. Took photos of temperature in freezer, ambient temperature, interior of freezer, and placement of freezer. I called Whirlpool tech line and spoke to Adrian SR# 7728119331. I advised him of my findings and previous calls to Techline about this issue. He advised that this sweating issue is going to be caused due to the fact that this freezer is not a garage grade freezer and due to the ambient temperatures around this freezer during the summer time, if this unit continues to sit in his g

Near Ridgeoak Dr, Belton, TX 76513
James C.

James C.

DISHWASHER KITCHENAID KDTE304GPS0 Arrived on site and installed new wash motor. Tested operation and found unit working properly and all water connections dry at time of service. Job complete

Near Cliff Run, Horseshoe Bay, TX 78657
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to inspect damaged relight refrigerator door.Confirmed the complaint and removed and replaced both door and nameplate.All water lines were dry at the time of service.Customer satisfied job complete

Near Morgan Mill Rd, Kempner, TX 76539
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRV996FDEM00 Arrived onsite for refrigerator leaking. Tested system found ice maker with ball of ice behind it. I also found two blocks of ice on each side at the back of the refrigerator. Which caused the ice to damage the back of the refrigerator cabinet. Called techline about the damage.

Near Forsam Bend, Austin, TX 78725
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL KCGC506JSS00 "Arrived on site for cooktop front left burner not igniting. Tested operation and did not hear spark igniter. Disassembled burner and grounded igniter and found sparking. Assembled burner and tested, found light on first spark. Tested several times. All tested good. Spoke with customer on service."

Near Axis Loop, Georgetown, TX 78628
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to diagnose refrigerator with pantry UI being unresponsive, and water dispenser sometimes stopping. On arrival found that the pantry UI would not allow you to change setting. Checked wiring and wiring is good. Unplugged UI and tested dispenser. Found no issues with dispenser with UI unplugged. Removed pantry UI and removed water pooled under it. Retested and it started letting you select again. Talked to customer and let them know we have 2 options, which is that I can try and seal the UI with silicon to prevent any more water from dripping in, or I can replace the pantry UI and seal a new one in. ; ordrng 1 W10769076 (cntrl-elec) and 1 WP482338 (adhesive)"

Near Morning Moon Cir, Austin, TX 78732
Robert J.

Robert J.

MICROWAVE JENN-AIR JMC2430DP01 Arrived on job for complaints of stuck button code. Confirmed code will need console to complete repairs. ; ordrng 1 W11229663 (PANEL )

Near Victorian Gable Dr, Driftwood, TX 78619
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL WUI75X15HZ00 "Arrived on site for water leaking. Diagnosed water line not fully inserted to valve,removed line reinstalled water tube fully to valve"

Near Hibiscus Valley Dr, Austin, TX 78739
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSC23C8EYY00 Arrived on site and inspected refrigerator and found water is not draining from fresh food evaporator. Cleared water from interior access rear of refrigerator and found drain line is blocked. Cleared drain line and it is now operating properly. Job complete

Near Deer Shadow Pass, Austin, TX 78733
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for unit freezing refrigerator section and ice maker was not making ice consistently. Tested unit. Found that diffuser door was stuck open and ice maker was froze over. Replaced diffuser and ice maker. Tested unit. Unit test good. No issues at this time. Job complete

Near Amberwood Loop, Kyle, TX 78640
Richard P.

Richard P.

OVEN KITCHENAID KODE300ESS02 Arrived onsite for the oven making a noise during operation. During testing found that there is fan noise but could not determine if it’s coming from the upper blower or the lower blower motor. Customer stated that the noise happen while using the upper oven and the lower oven. Will need to replace both upper and lower blower motors. Ordering parts and office to schedule.; ordrng 1 W11245567 (blower)

Near Dancing Oak Ln, San Marcos, TX 78666
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for ice cube at dispenser door and water dripping from dispenser. Tested and inspected unit and found no failures. Spoke with customer on watching ice when dispensing and on cup placement when using dispenser. No water leaks present at time of service.

Near Grasslands Trl, Hutto, TX 78634
Richard P.

Richard P.

RANGE KITCHENAID KSIB900ESS2 Arrived onsite for the oven with a broken adjustable leg. Replaced right front leg and leveled oven and oven tested fine. . Complete

Near Primrose Path, Canyon Lake, TX 78133
Andy  B.

Andy B.

RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to install previously diagnosed bake spark module. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Speegle St, Taylor, TX 76574
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site to install previous diagnosed parts. I gained access to the pad and replaced it with new. I tested cubed, crushed and water. All three worked every time they were called for. Job complete. No water leaks detected."

Near Berkshire Way, Cedar Park, TX 78613
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Arrived on site to diagnose one refrigerator that customer says is not dispensing cold water, and also freezing items on the top shelf in the RC. Found that items freezing were placed in front of the air diffuser door, and being frozen by freezer air coming in to cool the RC. Advised customer that they need to move items away from the diffuser vent, as there is nothing that can be done to stop airflow since that is the cooling source. For the warm water issue, showed customer that there isn’t a reservoir on this unit. The cold water is held in a coil of tubes that does not hold much cool water, and that is working as designed. Removed shelving to show customer the tubes. No repairs needed at this time, all is working as designed. Call complete."

Near Thomas St, Austin, TX 78732
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to inspect refrigerator ice maker dispenser only dispensing crushed ice. Upon further inspection, I removed the ice bin and tested the solenoid. Found a large amount of ice built up at the front of the bin. When I tested the solenoid, I found it was sticking in the crushed position. Also found the ice bin auger slightly bent. I removed and replaced the solenoid and ic Erin and retested and unit is operating as designed. No water leaks observed during service, job completed."

Near Outpost Trace, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Arrived on site for no cool. Removed compressor cover found multiple locations of uv dye on weld joints,leaks at discharge tube to compressor and cap tube to filter. Replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked weld joints for due no traces of dye found."

Near Lime Rock, Canyon Lake, TX 78133
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ Arrived onsite for the refrigerator right side door gasket torn. During inspection found that the door gasket is torn. Replaced the right side door gasket and used heat gun to set up the seal. Door is sealing good. No gaps. Complete

Near Sydney's Way, Buda, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site and found apartment resident is experiencing freezing in the fresh food section, inspected refrigerator and found fresh food temperature is set to 33 degrees, freezer is set to 0. Reset temperature in fresh food to recommended temperature of 38. If issue continues thermistor will need to be replaced."

Near E Riverside Dr, Austin, TX 78741
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for no ice in freezer compartment and low ice production in fresh food. Tested water dispenser good water pressure,found freezer icemaker turned off,turned on freezer icemaker,icemaker dumped ice and filled with water. Ran diagnostics for upper icemaker all test passed no errors on icemaker"

Near Arrowhead Pass, Wimberley, TX 78676
Clif L.

Clif L.

OVEN WHIRLPOOL WOD93EC0A506

Near Co Rd 245, Georgetown, TX 78633
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived on site for refrigerator water housing and tubes damaged. Tested and inspected unit and found damaged tubes and no water housing. ordrng 1 8003RP (tube-water) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10862461 (housing) and 3 WP2300868 (fitting)s and 1 WPW10350006 (tube-water) and 1 WPW10350007 (tube-water)

Near Madison St, Elgin, TX 78621
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for washer that would not turn on and door was locked. Upon further inspection found that the drain pump has stopped working causing the machine not to drain and not allowing it to cycle through any wash cycles. Also found at the door latch was having an issue opening and closing and we need to be replaced (F9e1: long drain, f0e1: load detect during clean cycle, f5e2: door lock error, f3e1: water lvl sensor error).

Near Orchard Hill Dr, Belton, TX 76513
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 Arrived onsite for fridge freezing up and found unit operating as designed. Temperatures are good with report of no failure in days. Adjusted baffle. Advised customer in event of repeat over cooling failure will return with control.

Near Pradera Dr, Austin, TX 78759
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on job for complaints of water noise missing name plate. Customer need afternoon appointment . Water pressure too hi needs valve. ; ordrng 1 W10786952 (valve) and 1 W11223753 (NAME PLATE)

Near Toulouse Dr, Austin, TX 78748
Robert J.

Robert J.

DRYER WHIRLPOOL WED8500DC4 Arrived on job for complaints of not starting. Found thermal fuse open. Replaced thermal fuse and test Operation normal.

Near Dawn View, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR GE GTS18GTHJRBB "Arrived on site for no cool. Powered unit on clicking noise from compressor. Diagnosed a defective starter to compressor,installed a new overload,powered unit on compressor powered on. ; used 1 WR07X20215 (OVERLOAD) from stock"

Near River Mountain Rd, Wimberley, TX 78676
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFS03 "Arrived on site for water dispenser issues. Found dispenser would stop working diagnosed unit will need reducing valve and tubing. Installed a new valve and tubing tested water dispenser multiple times unit working as designed. ; used 1 8212547RP (TUBE), and 1 W10786952 (VALVE) from stock"

Near San Lucas Rd, Austin, TX 78737
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit with no improvement. Tested unit and and found failed door. Ordering needed part as well as ice maker harness in case needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10884720 (harns-wire) and 1 W11307204 (dor-fip)

Near McCormick Cv, Hutto, TX 78634
Noah D.

Noah D.

MICROWAVE WHIRLPOOL MHW8200FC "Arrived on site to Inspect washer for dispenser crack, upon inspection found the dispenser full of gunk and having issues, got autho for dispenser and replaced. No problems found. Complete"

Near Lantana Crossing, Spring Branch, TX 78070
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site to test unit for unit making loud pitch noise. Found unit making loud noise when filling due to fill valve not opening all the way. Spoke with Melissa and Melissa ok to replaced valve at not charge job complete. Advised customer that some light on the panel are staying lid that she has a short and she said she knew about.

Near Windsor Rd, Austin, TX 78703
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite and solved ice dispenser problem by freeing up auger. Unit is now operating as designed. All checks good. Advised customer on maintenance options.

Near Shoal Creek Blvd, Austin, TX 78757
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DW3 Arrived on site for washer not operating properly. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Old Coupland Rd, Taylor, TX 76574
Richard P.

Richard P.

WASHER WHIRLPOOL MVWB835DW4 Arrived onsite for the washer lid broken. Installed new lid and washer tested good. Complete

Near Lacey Oak Loop, San Marcos, TX 78666
James C.

James C.

REFRIGERATOR KITCHENAID KSCS25FVSS00 Arrived on site and installed ew control kit. Tested operation and found unit working properly. Job complete

Near Terry Ln, Kingsland, TX 78639
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer that had blown thermal fuse after replaced. Customer stated that he cleaned the vents after fuse opened. Removed back panel and found thermal fuse opened. Removed failed fuse and installed new. Tested unit and air flow. All tested good.

Near La Paloma Dr, Georgetown, TX 78628
Al R.

Al R.

WASHER AMANA NTW4516FW3 Arrived to inspect washer not starting.The unit was sitting in the dining room disassembled.

Near Charolais Dr, Killeen, TX 76542
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site to diagnose a microwave that is intermittently not heating. Made adjustments to door switches to insure proper contact. No other repairs were needed at this time.

Near Archer Ln, Georgetown, TX 78633
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site for fresh food section freezing food. I inspected the unit and work area. I spoke with the customer and found out a previous company replaced the main control and the damper already. I am ordering the correct UI control W11284720 to complete the repair. I explained to the customer the the UI panel is what makes the decisions for the fridge. .; ordrng 1 W11284720 (panel-ui)

Near Castellano Way, Cedar Park, TX 78613
Al R.

Al R.

REFRIGERATOR WHIRLPOOL GI6SDRXXY02 "Arrived to inspect water dripping from underneath the unit.Checked the newly installed valve and found it to be working properly without leaks.Saw the drain pan was completely dry and had cobwebs in it.Opened the freezer and observed a massive ice buildup underneath the basket at the floor or the freezer.Broke up the block of ice, and determined the unit was leaking into the freezer compartment due to a blocked drain tube.Customer ok’d the repair.Used my steamer to defrost the drain pan and made sure all ice was cleared from the drain.Reassembled and unit tested as designed.1All water lines were dry at the time of service.Customer satisfied.Job complete"

Near Willow Springs Rd, Killeen, TX 76549
Kevin B.

Kevin B.

DRYER MAYTAG MEDB835DC4 "Arrived on site and found while running a rattling noise can be heard, disassembled dryer and found noise is heating element assembly rattling against rear bulkhead. Used metal foil tape to create spacers/shims to keep it from rattling. After reassembling send a video of it running to DW, also found restricted airflow error, apartment maintenance will need to clear vent to the exterior of the building to correct this issue, job complete."

Near S MoPac Expy, Austin, TX 78746
Lou S.

Lou S.

MICROWAVE GE JVM3160RF3SS "Arrived on site to install previously diagnosed and ordered part. Due to the unit door handle and inner trim be broken, I removed and replaced the door and tested. Unit is operating as designed. Job completed"

Near Whittier Cove, Lago Vista, TX 78645
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL GS6NHAXVK02 Arrived onsite and replaced faulty light switch. Customer also has coupling failure on the door hinge preventing it from closing properly. Ordering coupling to repair. Office to reschedule. ; ordrng 1 WP2182179 (cam-door) and 1 WPW10329686 (cam-door)

Near Buckthorn Dr, Austin, TX 78759
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to diagnose one dishwasher not draining. Performs diagnostic optic and found error code for failed pump. Ran unit in diagnostic mode and could hear the pump, but it wasn’t doing much to move water. Replaced drain pump and retested. Verified unit is now draining as designed. Call complete, no water leaks found.

Near Myrick Dr, Austin, TX 78731
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived on job for complaints of door damaged. Found the cavity damaged

Near Flathead Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for customer complaint of unit making a loud noise coming from compressor, I tested all fan motors, fan motors tested good. I could not duplicate noise after unit kicked on after defrost. Tested good."

Near Brighton Ln, Austin, TX 78737
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for squeaking rack. Tested unit and found worn adjusters. Need to order new adjuster W10712395. Office to reschedule. ; ordrng 1 W10712395 (ADJUSTER )

Near Foxglove Ct, Austin, TX 78739
Clif L.

Clif L.

VENTHOOD WHIRLPOOL UXT4236ADS2 Arrived on site to diagnose a vent hood that is not keeping consistent fan speed. Found fan speed switch most likely causing issue. Replaced switch and tested unit. Found all is functioning properly at this time.

Near Waterloo Cove, Georgetown, TX 78628
Richard P.

Richard P.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for the for the dryer with moisture. During testing found that the vent hose was not hooked up properly it is way too long. Adjusted vent hose and dryer tested good. Complete

Near Boxwood Dr, Mustang Ridge, TX 78610
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW5000DW3 "Arrived onsite for unit only shutting off mid cycle. Ran diagnostics for codes. Got F1E1 main control fault. Called Techline. Told them of findings. Suggested to not change any parts because unit is sharing a plug outlet with dryer, suggested to get washer on its own dedicated circuit before replacing any parts. Got SR#7728252777. No issues at this time. Job complete"

Near Cumberland Rd, Austin, TX 78704
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KRFC300ESS03 "Arrived onsite and installed the damper control to correct a noise based on video evidence, unable to replicate symptom all checks good."

Near Schneider Dr, Austin, TX 78728
Jonathan  S.

Jonathan S.

COOKTOP JENN-AIR JGC3536GS00 Arrived on site for cooktop having to high of a flame. Inspected unit and work area. Tested operation and found flame to high. Inspected regulator and found gas pressure regulator not switched to LP. Corrected regulator and tested operation. Adjusted valves on burners. All tested good.

Near Tanksley Cir, Georgetown, TX 78628
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived onsite for previously diagnosed parts install. I installed the interlocks but the harness came damaged and I could not re fit the harness onto the microwave. Will need to order a new harness and filter board just Incase. Harness (W11219761) office to RS. ; ordrng 1 W11219761 (harns-wire)

Near Quynn Ln, Leander, TX 78641
Eman J.

Eman J.

REFRIGERATOR FRIGIDAIRE LFTR2032TF "Arrived onsite for refrigerator not cooling. Tested system. Found cover and thermostat faulty. Ordering thermostat kit 5303918634, and cover 242294705. ; ordrng 1 242294705 (COVER ASSEMBLY ) and 1 5303918634 (thermostat kit)"

Near Steger Ln, Manor, TX 78653
Noah D.

Noah D.

RANGE MAYTAG PER5710BAC "Arrived on site to inspect oven for not turning off element , upon insepcti9n found the element no responding, replaced switch and retested, no problems found. Complete"

Near Lantana Cerro, Spring Branch, TX 78070
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found drain pump is not removing water. Replaced it and washer will now complete a diagnostic cycle. No water leaks detected at time of service, job complete"

Near Camino Vaquero Pkwy, Austin, TX 78748
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of unit not producing ice, found broken grid cutter, I replaced grid cutter, unit passed all other tests in diagnostic mode.

Near La Barzola Bend, Austin, TX 78738
Tyler  G.

Tyler G.

RANGE MAYTAG MER6600FZ2 Arrived on site for range giving f1e0 error code. Upon further inspection I found in diagnostics that the f1e0 code wasn’t showing up but an f5e1 & f5e0 error were saved because of a door lock malfunction with the door lock motor assembly. I would also like to bring back the control that we brought with us on the first trip because there is a chance after Frank the door latch the main control might need to be replaced just as a back up office to reschedule call some of the parts are not readily available.; ordrng 1 W10078380 (rod-latch) and 1 WP9761013 (latch-door) and 1 WPW10107820 (latch-door)

Near N 6th St, Temple, TX 76501
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site and installed new separator. Tested operation and found unit working properly. Job complete

Near Broadmoor St, Meadowlakes, TX 78654
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to diagnose an oven that is not heating properly. Tested unit and found temperature on oven 25° to low. Reset calibration to a compensate for offset. All is working properly at this time.

Near Standing Oak Dr, Georgetown, TX 78633
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL JMW2430IL02 "Arrived on site to replace damaged door and glass. Replaced door glass ,interior glass, and nameplate. Job complete."

Near Mt Larson Rd, Austin, TX 78746
Brandon C.

Brandon C.

OVEN IKEA IBMS1455DS00 "Arrived on site for customer complaint of door handle being loose, found whole new door and arm would need replacing, after replacing, unit tested good."

Near Overland Pass, Bee Cave, TX 78738
James C.

James C.

WASHER MAYTAG MVWX655DW0 Arrived on site and tested operation. Found long fill error in memory. Tested valves and found to be good. Ran calibration and normal cycle. Found unit will not go past sensing cycle. Unit has failed control. Installed new control and ran calibration. Ran normal cycle and found unit working properly. Job complete

Near Industrial Blvd, Marble Falls, TX 78654
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site to install previously diagnosed and ordered parts. Due to the water paddle sticking and slow water flow, I removed and replaced the ice door, ice door motor bracket, paddle, paddle spring, switch, and switch harness and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Highland Oaks Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN GE PSB9100SF5SS "Arrived on site to replace door. Customer had GE ship door to home. Replaced door, test unit and unit functions correctly. Job complete."

Near Katie Dr, Austin, TX 78737
James C.

James C.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site and found condensation on mullion and deli drawer hitting left door gasket. Found unit will need shim kit for deli drawer rail and right side rail missing auto closer. Also found mullion does not have continuity through heater. Unit will need new rail, shim and mullion to repair. ; ordrng 1 W10615641 (slide) and 1 W10732106 (rail-mulln) and 1 W11349654 (SHIM)"

Near Woodland Hills Dr, Marble Falls, TX 78654
Tyler  G.

Tyler G.

WASHER FRIGIDAIRE LTF2940FE1 Arrived on site for washer needing service. Upon further inspection unit just needed a new door baffle. Only one was starting to crack and mold. Replaced baffel and tested unit. Everything is functioning as designed. No leaks before during or after repair. Call complete

Near W Deer Horn Pass, Harker Heights, TX 76548
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to inspect microwave for sparking, could not replicate sparking with food on any cycle, ordering Control due to customer concerns, rescheduled ; ordrng 1 W10892389 (CNTRL)"

Near Cross Gable, New Braunfels, TX 78132
Noah D.

Noah D.

RANGE WHIRLPOOL WFG525S0JS0 "Arrived on site to inspect oven for gas smell, upon inspection found the oven worked correctly and no extra smell was present, it is customer first gas range. Complete"

Near Cross Gable, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Arrived on site to install previous diagnosed part. Removed damaged door and installed new. Tested door operation. All tested good, no water leaks detected during service."

Near Skyflower Dr, Georgetown, TX 78628
Eman J.

Eman J.

OVEN WHIRLPOOL WFG550S0HZ1 Arrived onsite for range with gas leak. Tested system. No gas leak found. Job complete.

Near Jackson Falls Way, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR GE GNE25JSKCFSS Arrived on site to install parts prev diagnosed. Replaced defective defrost thermostat and main control.

Near Circle Dr, Austin, TX 78736
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site to inspect cooktop burner not igniting. Upon further inspection, customer advised that the front right burner won’t ignite. I tested all burners and all burners are operating as designed. I did find that the right rear and left front burners weren’t correct. I adjusted the burner cap on the back right burner and adjusted the flame height on the front left burner. Advised customer of my findings and adjustments. No gas leaks detected during service, job completed."

Near Earl Keen St, Andice, TX 78628
Kevin B.

Kevin B.

WASHER MAYTAG MHW5630HW0 Arrived on site and found customer is experiencing F4E1 error code again on the replaced washer. Spoke with tech line and after confirming heater circuit is correct they recommended checking hot and cold water lines. Found that they were swapped. Machine is giving error code because it is reading hot water when it is not expected. 7728253331

Near Carlotta Ln, Austin, TX 78733
Richard P.

Richard P.

MICROWAVE AMANA AMV2307PFS3 Arrived onsite for the microwave shutting off during heating cycle. Installed new wire harness and microwave tested good. Complete

Near Thorpe Ln, San Marcos, TX 78666
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WOC54EC7HS00 "Arrived on site for oven that is vibrating midway through the pre-heat cycle. Inspected unit and work area. Tested unit through multiple components in service diagnostics. Was unable to replicate the sound. Customer advised that this issue happened close to the end of a preheat. Preheated oven to 350°. When unit got to 316°F, the unit started buzzing on the left side. I pulled unit away from the wall a 1/4 of an inch and noise immediately stopped. I pushed the unit in on the left side and the sound came back. Tested the left side several times pulling it in and out to replicate the sound and each time I pushed in on the left side, the noise came back and when I pulled it away half an inch, the sound stopped. This would indicate the issue is not with the unit but the surrounding cabinet. I attempted to adjust the seating inside the cabinet and noticed that the cabinet is a little too small for the unit. The cabinet has a lot of flex to it and is amplifying t

Near Peaceful Ln, Crawford, TX 76638
Richard P.

Richard P.

ICE MACHINE KITCHENAID KUIS18PNZB2 Arrived onsite for the ice machine hose is dirty. Customer ran a cleaner through the ice machine and it cleaned the recirculating pump hose really well and removed all gunk clogging it up. Ice machine is working good and no part is needed. Complete

Near Country Estates Dr, San Marcos, TX 78666
Clif L.

Clif L.

MICROWAVE WHIRLPOOL KOCE500ESS01 Arrived on site to diagnose a microwave oven combination with a noisy turntable. Found turntable ring wheels have uneven sections causing it to slip a long plate. Turntable ring will need to be replaced to complete repairs. Office will need to set return appointment due to part availability.; ordrng 1 W11110134 (ring-turn)

Near San Marino Trail, Georgetown, TX 78633
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRSF705HPS00 "Arrived on site to install previously diagnosed door due to cosmetic damage. Installed new door and affixed nameplate, leveled unit. All is working as designed. Call complete."

Near Eby Ln, Austin, TX 78731
David  Z.

David Z.

DISHWASHER KITCHENAID KUDS40CVSS3 "Arrived on site to diagnose dishwasher that’s not washing properly . Ran unit rd a lot of noise coming from the sump area and not producing much pressure. Got AUTHO from warrantech to install new sump. Retested. Unit is now washing, but is leaking from a crack in the housing. Have to replace housing.

Near Backtrail Dr, Austin, TX 78731
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE204EBL0 "Arrived on site for dishwasher rubbing countertop when shutting door. Inspected unit and work area. Found unit raised to high in front. Lowered leveling feet and tested door operation. All tested good, no water leaks detected durning service.

Near Rosedale Blvd, Georgetown, TX 78628
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE LGHK2336TF7 Arrived to inspect ice dispenser not dispensing cubed ice. Confirmed the complaint and called Frigidaire and spoke with JOHN File#83732611I advised the representative about the issue and was told to TEST 11 solenoid was bad.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Pintail Loop, Copperas Cove, TX 76522
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite for DW intermittently shutting off during cycle. Upon inspection I found the sump and motor sounding weak and the drain pump failing to drain. I replaced the sump and motor and drain pump but still no drain. I replaced the control but still nothing. I found that the drain hose is incorrectly installed. I could not remove the DW due to installation screws being inaccessible. I advised the customer on the proper way the drain hose needs to be fed to the disposal. No more work needed at this time. Job complete.

Near Schefer St, Leander, TX 78641
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED5620HW0 Arrived onsite for unit not turning on. Tested unit. Was not getting response from UI display. Replaced display. Tested unit. Unit test good. No issues at this time. Job complete

Near W 5th St, Austin, TX 78703
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WFW70HEBW0 Arrived on site for a washing machine that was overfilling. Upon further inspection found that whenever the water valve was turned on it would continuously release water and never shut off even when power was shut off to the machine. I replace the water valve and retest in the machine and the machine is working flawlessly and as designed. No leaks are present before during or after repair. Call complete

Near Dice Grove Rd, Belton, TX 76513
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL KDTM354DSS4 "Arrived on site for dishwasher leaking from bottom on both sides. Inspected unit and work area. Found loop in drain line and not sharing drain. Performed diagnostics mode, found error code 8-2 drain pump error and 5-1 door latch error. Monitored test cycle and found unit leaking at sump diverter (see SD-QuickPic) Will need to replace sump to complete repair. Found no ETA on part. Office to schedule appointment when ETA is available. Advised customer not use until repair is complete.; ordrng 1 W10805015 (SUMP ASSEMBLY )"

Near Westfield Dr, Georgetown, TX 78628
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived on site for refrigerator making noise. Tested and inspected unit and found failed control damper. Ordering needed part. Office to schedule return trip.. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10479155 (control DAMPER )

Near Limerick Cove, Hutto, TX 78634
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSSC48QMS01 Arrived on site to diagnose icemaker not dispensing ice. Performs diagnostic and checked auger. Found auger turning but not dispensing any ice. Found that the couplings are not holding together and just rotating without turning the bucket. Ordering new couplings / ice bucket assembly if we can get one. Talked to SR about contacting AHS to get us a bucket. Office to reschedule based on ice bucket avail. ; ordrng 1 WP2198607 (spring) and 1 WP2220457 (coupling) and 1 WP2220458 (coupling) and 1 WP8281164 (screw) and 1 WPW10395656 (ice-contnr)

Near Eagles Glen Dr, Austin, TX 78732
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHV02 Arrived to inspect ice maker not dispensing ice consistently.Found the ice container is defective and will need to be replaced.Also found the right deli drawer in the refrigerator compartment doesn’t slide to adjust humidity temperature.Ordering the parts to replace.Office to reschedule with customer when parts arriveNeeds more work ; ordrng 1 W11185686 (ICE CONTAINER) and 1 W11257202 (PAN SNACK RIGHT DRAWER) and 2 WP8281136 (SCREWS )s and 1 WPW10396909 (FRONT PAN FOR DELI DRAWER RIGHT)

Near Meadow Oaks Dr, Nolanville, TX 76559
Robert J.

Robert J.

COOKTOP KITCHENAID KGCU463VSS01 Arrived on job for complaints of spark continue after lights. Unable to recreate issue ordered burner head for return visit. ; ordrng 1 WPW10256027 (burnr-head)

Near Hazelnut Ct, Driftwood, TX 78619
Eman J.

Eman J.

RANGE WHIRLPOOL WFE525S0JZ0 Arrived onsite for range oven not working. Tested system. Found control faulty. Ordering control W11256088; ordrng 1 W11256088 (cntrl-elec)

Near Weizenbock Ln, Austin, TX 78728
Lou S.

Lou S.

OVEN WHIRLPOOL WFG320M0BB0 "Arrived on site to inspect range oven not working unless the cooktop is turned on. Upon further inspection, it tested the cooktop burners and all are operating as designed. I tested the oven and found that it was taking too long to ignite. I removed the bottom panel and found that the ignitor was warped ad not sitting parallel to the burner which is what is causing it to not ignite properly. Also found that the door gasket is torn and will need to be replaced. No gas leaks detected during service, job completed. If customer agrees to the repair, unit will need the bake ignitor and door gasket."

Near Bowline Dr, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR GE PFSS9PKYASS "Arrived on site to inspect refrigerator ice dispenser flap leaking water. Upon further inspection, I found that the ice dispenser door is broken and won’t seal causing warm air to go up into the ice bin and melt the ice.I am ordering the ice route assembly and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service ; ordrng 1 WR13X10737 (asm case-ice route)"

Near Rockbrook Farms Ln, Georgetown, TX 78628
Richard P.

Richard P.

COOKTOP WHIRLPOOL WFE535S0JS0 Arrived onsite for the oven that is damaged. During inspection found that the control panel is damaged and the cooktop has scratches. Took pictures and ordered parts and office to schedule. ; ordrng 1 W11156895 (cooktop)

Near Woodacre Dr, Wimberley, TX 78676
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT108FZDB07 "Arrived on site to diagnose refrigerator making noise in fC and freezing some items in the RC. Performed diagnostic on unit. Found FC and RC temps good. Unit was not making any noise in arrival. Customer showed me a video of noise coming from the freezer, which sounds like either fan blades hitting ice or something similar. Could not verify the noise, and fan was running quietly. The items freezing in the RC were all kept close to the vent, so it is normal that easy to freeze items close to the freezer vent can freeze. If issue persists return with Evap motor and blade, and Evap cover. All is working as designed at this time. Call complete."

Near 4 Points Dr, Austin, TX 78730
David  Z.

David Z.

WASHER MAYTAG MVWC465HW2 "Arrived on site for report of washer that was not keeping water and draining on fill. Performed diagnostic and found drain hose was not connected, and water was pouring out the back. Secured connection for the customer, and also tightened the hot water connection as well. Retested and unit was leaking out the customers drain hose as well. Advised customer they need a new drain hose installed to resolve their leak. The area behind their washer is already saturated with water. They have been informed.of the area and how to resolve. Leak existed prior to service and can’t be resolved without a new drain hose. Call complete."

Near Falcon Oaks Dr, Leander, TX 78641
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFE714HLAS Arrived on site for oven that’s not heating properly. Inspected unit and work area. Tested unit and service diagnostics and found the baking element not turning on. Removed cover for baking element and found the element completely exploded on the back right corner. Spoke with JA and got confirmation on P/L concession. Replaced bake element and tested element in service diagnostics and unit is working as designed. Call complete.

Near Morse Dr, Robinson, TX 76706
Richard P.

Richard P.

DRYER MAYTAG MEDB835DW4 Arrived onsite for the dryer not turning on. During testing found that there is only 120VAC being supplied to the dryer. It needs 240 vac to work properly. Advised customer that there is an electrical issue. And to have an electrician come out and check the outlet. Complete

Near Lomita Dr, Austin, TX 78738
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Arrived on site for icemaker leaking and the water dispensing slow. Inspected the unit and work area. I found the filter causing the water restriction. I removed the filter and the water started dispensing fine. It was not a everydrop filter. I found the unit out of level cause the water to come out the front of the ice maker mold. I leveled the unit and ran a harvest and water fill test. I checked the water dispenser and found the ice maker filling when water is called for. I am ordering the UI control W10865870, ; ordrng 1 W10865870 (cntrl-elec)"

Near Prize Oaks Dr, Cedar Park, TX 78613
Noah D.

Noah D.

DISHWASHER KITCHENAID KDPM604KBS0 "Arrived on site to inspect dishwasher for not completing cycle, upon inspection found the diverter motor error code, ordering correct parts after speaking with office. Office to reschedule ; ordrng 1 W11126174 (OWI) and 1 W11344507 (HARNESS) and 1 W11345228 (SUMP&PUMP) and 1 W11348063 (CONTROL )"

Near Jesse Trail, San Marcos, TX 78666
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for unit giving F2E2 error code. Looked at unit. Saw error code, UI panel issue. Replaced UI panel. Tested unit. Unit test good. No leaks at this time. Job complete"

Near Timberwood Cir, Austin, TX 78703
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher door issues. Upon further inspection, customer handed me 2 friction pads from the unit door hinges. I replaced both hinges and adjusted the hinges and springs and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

Near Lakeside Ranch Rd, Georgetown, TX 78633
Eman J.

Eman J.

DISHWASHER KITCHENAID KDTM604KPS0 Arrived onsite for dishwasher not working. Tested system. Found control faulty. Ordering control W11410062. ; ordrng 1 W11410062 (CONTROL ELEC )

Near Woodview Ave, Austin, TX 78756
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site to inspect fridge for leaking out of icemaker, upon inspection found water filled Icemaker tray and was leaking always, replaced valve and retested. No problems found. Job complete"

Near Chickadee, Dale, TX 78616
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC18PNTS1 "Arrived on site for no ice. Ran diagnostics weak water redoes to reservoir diagnosed a defective valve,installed new valve powered unit on ran diagnostics unit passed all diagnostics good frost formation on evaporator plate.

Near Coleridge Ln, Austin, TX 78746
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived onsite for refrigerator not cooling. Tested system. Found control and thermistor faulty. Replaced control and thermistor. Tested system. Everything works as designed. Job complete.

Near Oak View Dr, Austin, TX 78759
Richard P.

Richard P.

DRYER GE GFDR270EH0WW Arrived onsite for the dryer not working. Installed new motor that was ordered and issue was not resolved. Will need the main control and belt switch. Ordering parts office to reschedule ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 WE04X10184 (switch idler) and 1 WE04X25559 (pcb asm ui-mc and sw)

Near Panorama Dr, Dripping Springs, TX 78620
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite and found burnt wiring at block. Repaired with block kit. Unit is now operating as designed. Advised customer on repair. All checks good.

Near Torre St, Leander, TX 78641
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Arrived onsite to install previously diagnosed parts. Installed door. No air gaps detected durning service. Unit is working as designed. Job complete.

Near Oakwood Blvd, Round Rock, TX 78681
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for refrigerator that had ice buildup around freezer. Upon further inspection found that yes the door gasket and the gliding rails for the freezer door or all bad and need to be replaced but the upper fresh food French doors both have bad gaskets in a those will need to be ordered as well cording to supplier the two fresh food door gaskets or out of stock office to reschedule call please. ; ordrng 2 W10830274 (gasket-fip)s and 1 W11243759 (shelf-glas) and 1 WPW10311757 (rail-mulln)

Near Haystack Creek Trail, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found in step four of diagnostics pressures are normal, but instead five low side raises 220 to 25 psi and high side drops to 70. Call tech line and spoke with Ed. Made second call to tech line and spoke with another representative after finding pressure difference. Second representative advised to change fresh food evaporator and three-way valve. Office will need to set a return appointment for two hour job.File# 7728245268; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W11099684 (valve)"

Near Durness Dr, Pflugerville, TX 78660
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED7500VW1 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Still encountering and issue where the door latch barely will make contact with switch to close the door. Unit working at this time. Job complete

Near Barton Springs Rd, Austin, TX 78704
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for fridge section not cooling. I spoke with the customer and she stated that it started to cool properly again. I inspected the unit and work area. I found the unit clear of any major frost build up. I put the unit through diagnostics and found the unit in adaptive defrost. I changed the setting to a fixed defrost. I spoke with the customer about how adaptive and basic defrost work, and based on the symptoms of the unit, changing it into a fixed defrost will correct the issue. Job complete. No water leaks detected."

Near Port Daniel Dr, Leander, TX 78641
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for freezer section no cool. Upon inspection I found a small amount of ice build up on the evap as if it had frosted over then defrosted at some point. The customer stated that the freezer began working again after a few days of the initial appointment call. I ran diagnostics on the unit and everything checked. I put the unit into force defrost and it cycled as designed. I checked the drain pan and it had water in it so the drain is not clogged. Advised customer to keep an eye on the unit and let us know if the issue returns but as of now the unit is working as designed. Job complete.

Near Mammoth Cave Blvd, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site to test unit for unit making loud pop sound. Found bad high voltage will need new diode capacitor and magnetron

Near Bridgeford Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GI15NDXZS0 Arrived on site for ice issues. Ran diagnostics diagnosed a defective pump,installed new pump ran diagnostics la, test passed."

Near Big Horn Dr, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR IKEA IX7DDEXDSM01 "Arrived on site for no cool. Unit powered on compressor and condenser not running,ran diagnostics,in compressor test no power to condenser or compressor diagnosed a defective main control. Ordering a new main control; ordrng 1 WPW10589838 (CONTROL)"

Near Skyline Dr, West Lake Hills, TX 78746
Noah D.

Noah D.

WASHER WHIRLPOOL WTW8500DC2 "Arrived on site to inspect washer for leaking, upon inspection found the housing and drawer gunked up and back flowing out of the washer, replaced valve and housing assembly and retested. Complete"

Near Co Rd 266, Luling, TX 78648
Robert J.

Robert J.

COOKTOP WHIRLPOOL KCGC506JSS00 Arrived on job for complaints of rear middle burner not working. Found ORIFFS blocked. Removed blockage and burners working properly.

Near Prairie Bend, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG PSD2450GRW "Arrived on site for refrigerator that won’t dispense ice. Inspected unit and work area. Found dispenser door damage and found water damage and plaster around the dispenser area and handle of door. See photos. Tested unit trying to dispense ice. Unit would not activate the dispenser motor. Tested water dispenser and initially did not get any water flow from the dispenser either. When taking photos of door damage, water dispensers started pulsating water out without being touched. Found lights and water both flickering on and off for 30 seconds before finally turning off. I called Techline and spoke to Ed SR# 7728239415. He advised that with the plaster on the door, that there was possibly damage done to the door and therefore would cause damage to the door harness. Therefore this most likely wouldn’t be covered by warranty. Will have office contact warranty company with information for next steps. Call complete."

Near E Adams Ave, Temple, TX 76501
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 Arrived on site to diagnose a refrigerator that is leaking. Found drain tube clogged. Cleared drain tube and removed ice from freezer. Tested unit and found all is working properly at this time. No leaks were found after services were performed.

Near Tanda Ln, Hutto, TX 78634
Kayman B.

Kayman B.

REFRIGERATOR LG LFX25960ST Arrived onsite for refrigerator making loud noise. Upon arrival the fridge was quiet. The customer stated that they had unplugged it because the noise was so loud and had plugged back in this morning 5 hour prior. I found the compressor was failing to engage. I unplugged the start device and reconnected and the compressor and condenser fan both kicked on. The front panel UI made a popping noise once I plugged the unit in. I replaced the control in attempt to remedy these issues. I advised the customer to monitor the unit over the next 48 hours and if the noise returns to try an pin point if it’s coming from the back where the compressor is or inside the unit. If it is from the compressor then will most like need a new compressor and sealed system repair. Job complete.

Near Hamlet Cir, Round Rock, TX 78664
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFI2269FRZ03 Arrived on site for filter compliant. Found filter head disconnected from housing causing issues from manufacturing removed head installed head correctly to housing tested filter removal and install good

Near Sheffield Dr, Austin, TX 78745
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Arrived to inspect ice maker not working. Confirmed the complaint and found the ice maker motor was defective.Removed and replaced the ice maker.Customer told to wait approximately 24 hours for ice production.All water lines were dry at the time of service..Job complete

Near N Buccaneer Ln, Belton, TX 76513
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS315SDHM05 Arrived onsite for refrigerator not making ice. Upon inspection I found the fill tube for the ice maker was frozen shut. I removed the ice via steamer and tested the ice maker. The ice maker tested good and the unit dispensed water into the ice maker for production. Unit is working as designed. Job complete.

Near Chance Loop, , TX 78681
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC36FMS02 Arrived on site for no light and display in fresh food and cooling complaint. At time of visit unit cooling correctly,power cycled u it compressor and fans powered on. Found arm extension fully engaging switch with door open,removed extension installed cams correctly to hinge and reinstalled extension arm tested door operation good light and display powering on

Near Scenic Ridge Cove, Austin, TX 78735
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KFIV29PCMS00

Near Buffalo Ford Ct, Georgetown, TX 78628
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED4850HW0 Arrived onsite for unit not drying properly. Tested unit. Unit test good. Unit working as designed. Called Techline to report findings. Techline saying the dryer has no issues. Possibly venting issues and possibly customer over loading dryer not allowing unit to blow hot air efficiently to dry clothes. Got sr#7728239912. No issues at this time. Job complete

Near E Riverside Dr, Austin, TX 78741
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site for customer complaint of ice melting, found ice door not sealing with left side door, ordering ice door, left side door, and UI.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10702031 (door-ice) and 1 W10889614 (panel-ui) and 1 W10895452 (DOOR)"

Near Majestic Ridge Rd, Austin, TX 78738
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site to diagnose dishwasher that was not draining. Performed diagnostic and error code check. Found unit had standing water, and a code for drain pump. Attempted to drain, and could feel the pump vibrate, but is not moving any water.Replaced drain pump and retested. All is now working as designed.

Near Cibolo Trace, Austin, TX 78717
Clif L.

Clif L.

WASHER WHIRLPOOL WFW94HEAW0 Arrived on site to replace clamp for washer. Replaced part and found all is working properly at this time. No leaks were found at time of service.

Near Buck Bend, Georgetown, TX 78628
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite and upon customer determining that unit is not covered under warranty they intend to call whirlpool and report problem. Fresh food Evap is frozen. Proper diagnosis not performed.

Near Shipshaw River Dr, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GI0FSAXVY011 "Arrived on site to inspect refrigerator water dispenser dispensing slowly. Upon further inspection, I tested the dispenser and no water came out. Found the water shut off. Turned the water on and retested and the water came out slowly. Removed the filter and placed my bypass in the filter head and retested and the water came out as designed. Placed a new filter in and retested and water came out slowly. Attempted to use the filter prescreened for this call and found it defective. I removed and replaced the reservoir and tested an the unit is operating as designed. No water leaks observed during service, job completed."

Near Tuscany Way, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for customer complaint of unit not cooling in both sections, found compressor running, and both sides not cooling, gained access to evaporator, top was cool to touch, but no frost, found sealed system leak, ordering sealed system parts. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (SS TECH ) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10239732 (evaporator) and 1 W10643261 (evaporator,dual-rc) and 1 W10695094 (compressor) and 1 W10740748 (valve) and 1 WPW10143759 (dryer)"

Near Empresa Dr, Austin, TX 78738
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site to diagnose refrigerator that was making a loud noise from the back when plugged in. Plugged in unit and found a condenser line was contacting the condenser fan, making a large rattle. Bent line away from the fan blades. Retested and unit is now silent and working as designed. Call complete."

Near Ridgeline Blvd, Cedar Park, TX 78613
James C.

James C.

DISHWASHER KITCHENAID KUDS30FXPA1 Arrived on site and installed new sensor. Ran diagnostics and found unit working properly. Ran normal cycle and found unit working properly. Job complete

Near Lakeview Dr, Horseshoe Bay, TX 78657
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Arrived onsite for refrigerator freezing. Tested system. Found drain tube faulty. Ordering drain tube W11190084. ; ordrng 1 W11190084 (tube-drain)

Near Berkman Dr, Austin, TX 78723
Lou S.

Lou S.

RANGE MAYTAG MGT8775XS03 "Arrived on site to inspect range oven not working and cooktop valves. Upon further inspection, customer advised that the front left burner is leaking according to the gas company and the lower oven bake selection doesn’t work. When I went to test the front left burner, I found the valve was badly sticking and could possibly be the reason for the alleged gas leak. I tested the lower oven on bake and the ignitor never came on. I tested the upper oven ad it is operating as designed. When I went to remove the cooktop, i found some the screws were corroded and I advised the customer that some of the screws might break and if they do, I would have to replace the orifice holders. When I went to remove the front left burner head, one of the screws sheared off. Also happened when I went to remove the screws on the front right burner head. Office to schedule return service. Gas to unit was left turned off.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 CNOTE (SEE PH

Near Parque Ct, Georgetown, TX 78626
Brandon C.

Brandon C.

WASHER MAYTAG MVWB855DC3 "Arrived on site for customer complaint of loud noise during spin cycle, found gearcase leaking oil and needed replacing. After replacing gearcase unit tested good, no leaks.

Near Flint Rock Rd, Austin, TX 78738
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGC506JSS00 "Arrived on site to replace LF ignitor. Replaced ignitor, tested unit but found that module was not providing enough power to the ignitor. Need to order spark module. Office to reschedule.; ordrng 2 W11319687 (SPARK MODULE )s and 1 W11344433 (SWITCH HARNESS )"

Near Vicenza Dr, Austin, TX 78739
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to diagnose a microwave that is not heating. Tested unit and found shorted capacitor and diode. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Grand Ave Pkwy, Pflugerville, TX 78660
Richard P.

Richard P.

WASHER MAYTAG MVWB835DC3 Arrived onsite for the washer not turning on. During testing found that the console is not responding. Found that the gas dryer was also plug into the same outlet as the washer. Replaced console and main control and plug washer into a different outlet so it can be on its own dedicated outlet. Washer tested fine and no leaks detected complete

Near Oak Forest Dr, Buda, TX 78610
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived onsite for the dishwasher leaking. Installed new sump and pump motor that was ordered. Dishwasher tested good and no leaks detected. Complete

Near Hawthorne Loop, Driftwood, TX 78619
Leonardo C.

Leonardo C.

DISHWASHER BOSCH SHX7PT55UC/04 Arrived on site to test unit for no power. Found u it getting 120volts. Will need to replace control board and panel. Will replace both partsWill order parts and return will need 2 hours ; ordrng 1 12010234 (OPERATING MODULE ) and 1 2HOURS (2 HOURS )

Near FM713, Lockhart, TX 78644
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX735SDBM "Arrived on site to diagnose refrigerator that was making a buzzing sound in the freezer. Performed diagnostic n unit. Found FC Evap is not defrosting. Checked thermistors and bimetal and found all is good. Customer said another company replaced the Evap harness and motor less then 6 months ago. Defrosted FC and found a gap in the pad that blocks air from the RC vent. Sealed gap with permagum from truck stock. Replaced UI due to being able to turn on defrost heater, but not have it trigger on its own. Set defrost mode to standard. Call complete."

Near Casitas Dr, Austin, TX 78717
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7300XW0 "Arrived on site to inspect washer error codes. Upon further inspection, placed the unit in diagnostics showing error code F51. Cleared the code and manually tested the spin cycle and it operated as designed. Following the tech sheet, I tested resistance from P5 & P10 connectors at the control and all showed to be good. I advised the customer of my findings and advised that I am ordering the control and if our office can’t locate one, then we will contact their extended warranty and advise and allow them to attempt to locate the control. No water leaks observed during service. Ordering the motor control and office to schedule return service if one is found. Also ordering the rotor and stator just in case.; ordrng 1 280146 (rotor) and 1 W10299400 (cntrl-elec) and 1 WPW10419333 (stator)"

Near Haven Ln, Georgetown, TX 78626
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS "Arrived on site to inspect microwave not heating and smoke coming from the unit. Upon further inspection, I found the diode was burnt and the unit is not heating after testing. Tested the magnetron and it failed. I removed the unit from the wall and disassembled and removed and replaced the magnetron, capacitor and diode. Retested the unit and it is operating as designed. Reassembled and remounted the unit on the wall and retested again. Unit continues to operate as designed. Job completed."

Near Arabian Colt Dr, Georgetown, TX 78626
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRFF507HPS01 Arrived on site for refrigerator that won’t make ice. Inspected unit and work area. Placing it in service diagnostics and found an E5 on the icemaker error code test. This indicates that the icemaker thermistor had failed. Replaced ice maker and tested unit. Unit is working as designed. Call complete.

Near Shanklin Rd, Belton, TX 76513
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSF26C6XYY04 "Arrived on site for cooling compliant. Found fresh food evaporator incased in ice. Diagnosed a defective defrost thermistor,defrosted evaporator replaced thermistor and fan scroll,ran diagnostics changed defrost setting to basic, checked air flow good.

Near Oakdale Dr, Sunset Valley, TX 78745
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived on site for ice maker not making ice. I inspected the unit and work area. The previous technician had the customer defrost the unit. I gained access to the fc motor harness and replaced new. I also replaced the main control and UI control to correct the defrost issue. I also found the unit in adapt defrost. I changed it to basic defrost to improve function. No water leaks detected. I found the freezer rc right side door gasket torn. I am ordering the gasket W10407212 to complete the repair. .; ordrng 1 W10407212 (gasket-fip)

Near White Water Cove, Pflugerville, TX 78660
Lou S.

Lou S.

OVEN KITCHENAID KEMS308SSS00 "Arrived on site to inspect wall oven combo heating issues. Upon further inspection, customer advised that the unit is not baking correctly. When they tested the unit on bake at 375, once the unit reached preheat, the temps continued to rise above 500 degrees and the broil element was bright orange. I place the unit in diagnostics and checked error codes and it showed F1E0. Attempted to clear the code but the unit failed to respond. I removed and replaced the oven UI and placed in diagnostics and the error code cleared immediately. I tested and the Unit is operating as designed. Job completed."

Near Covington Cove, Georgetown, TX 78628
David S.

David S.

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for ice maker not making ice. I inspected the unit and work area. I found the water filling the reservoir slow. I inspected the valve and swapped in a new one. The reservoir was still filling slow. I removed the filter and it started to fill properly. I spoke with customer about replacing the after filter, they stated they would order a new one from amazon as that on was new. Job complete. No water leaks detected."

Near Oak Grove Rd, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL ED2FHEXVS03 "Arrived on site to inspect refrigerator water dispenser leaking. Upon further inspection, the customer provided a video of the dispenser leaking water which showed a constant drip. Found the unit with the water turned off. Turned the water on at the outlet in the wall and tested the dispenser/valve. Unit is operating as designed. Tested the ice maker and as it dispensed water into the tray, the water stopped when the refrigerator valve shut off. I advised the customer of my findings and don’t recommend replacing the valve at this time.Recommended to the customer to contact our office if the issue reoccurs. No water leaks observed during service, job completed."

Near Mancos Dr, Georgetown, TX 78626
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 Arrived onsite for unit not closing properly. Tested unit. Found that slides were not closing unit correctly. Replaced slides. Tested unit. Unit test good. No issues at this time. Job complete.

Near Ledge Mountain Dr, Austin, TX 78731
David  Z.

David Z.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived on site to diagnose water leak coming from unit water dispenser. Ran unit and saw some dripping. Checked filter housing and found leak in filter housing, allowing air in. Ordering new filter housing. Customer also found a good sized dent in the door which will require replacement. ; ordrng 1 W11301144 (dor-fip) and 1 W11346622 (RESERVOIR AND FILTER HEAD) and 1 WPW10612926 (nameplate)"

Near Willow Oak Ln, Round Rock, TX 78681
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID WDT920SADM2 Arrived on site to test unit for leak. Tested unit and found warped brace. Need to order and replace brace W10850371.. ; ordrng 1 W10850371 (BRACE)

Near Tanager Way, Austin, TX 78748
Richard P.

Richard P.

DRYER WHIRLPOOL WED72HEDW1 Arrived onsite for the dryer making a noise. During testing found that the idler pulley was the cause of the noise . Used repair kit and replaced idler pulley and belt. And installed pads under motor bracket because it was starting to get noisy. Dryer tested good and noise is gone. Complete

Near Caldvis Rd, Buda, TX 78610
David S.

David S.

DISHWASHER KITCHENAID KDTE304DSS0 Arrived on site for dishwasher heat staying on. I inspected the unit and work area. I gained access to the control and found it shorted out. I replaced the main control and powered the unit back on. I waited a couple of minutes and the heating element didn’t come on. I ran the unit through a diagnostics cycle and it operated as designed. No water leaks detected. Job complete.

Near Pradera Path, Leander, TX 78641
Jonathan M.

Jonathan M.

REFRIGERATOR GE GSL25JFRFBS "Arrived on site for refrigerator that is leaking from the freezer section and will not dispense ice. Inspected unit and work area. Found unit leaking due to a clogged drain pipe. Steamed out ice and removed blockage out of drain pipe. Checked ice dispenser and found the unit sending voltage to the dispenser motor but not moving. Tried to turn dispenser motor by hand and found the motor and auger seized up. Could not remove auger from motor. Ordering motor, auger, and motor cover but office will need to get authorization and contact customer for reschedule date due to the cover being out of stock. ; ordrng 1 WR02X11941 (drive auger disp) and 1 WR17X11789 (cover motor & soleno) and 1 WR60X10258 (auger motor asm)"

Near Fort Collins Dr, Waco, TX 76712
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of long dry times, found vent hose was kinked and weak air flow, instructed customer to shorten up vent hose and make sure the hose doesn’t kink when pushed back, unit itself tested good."

Near Joe Robinson Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL KGCS166GSS2 Arrived on site to test unit for vent not going up and vent hood creating condensation. Found all of unit completely covered In mildew. You will have to replace everything in the unit and take the unit out and clean it completly. There’s no way to fix. Job complete.

Near Thickwoods Cove, Austin, TX 78735
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for food freezing in the fresh food section. I inspected the unit and work area. I found the unit had good air flow and nothing was blocking the RC thermistor. I inspected the thermistor and the freezer evaporator, both look and tested good. I replaced the diffuser and the UI control to correct the freeze isn’t issue in the fresh food section. Job complete. No water leaks detected."

Near Silver Spur Dr, Round Rock, TX 78681
James C.

James C.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site and tested operation. Found unit full of water due to external pump failure. Bypassed pump and tested operation. Found all other functions test good. Installed new external pump and tested operation. Found recirculating pump has now stopped running but is getting proper voltage. Installed new and tested operation. Found no power is now getting to either pump and the internal drain pump ohms open. Unit has a cascading failure caused by original external pump had shorted internally. Unit will also need internal drain pump, harness and control to complete repair.; ordrng 1 AUTHO (AUTHO) and 1 W11034363 (cntrl-elec) and 1 W11126268 (harns-pump) and 1 WPW10489125 (pump)"

Near Co Rd 403B, , TX 78654
James C.

James C.

OVEN KITCHENAID KEBS209BSS01 Need to reschedule. Customer ordered part has not arrived.;

Near Co Rd 403B, , TX 78654
Richard P.

Richard P.

WASHER MAYTAG MVWB835DW4 Arrived onsite for the washer leaking. Ran diagnostics and found that the water valve was not closing correctly and leaking water into the basket. Replaced valve and tested. All functions worked good and no leaks detected complete.

Near One Oak Rd, Austin, TX 78749
David S.

David S.

WASHER KITCHENAID KDTM354DSS5 Arrived on site to install previous diagnosed parts. I gained access to the pump and motor assembly. I removed the failed assembly and installed new. I ran a diagnostics cycle and monitored for leaks. The unit operated as designed no water leaks detected. Job complete.

Near Breakaway Rd, Cedar Park, TX 78613
Brandon C.

Brandon C.

WASHER MAYTAG MHW5500FW1 "Arrived on site for customer complaint of unit giving error code and not being able to start a cycle, found error codes F3e1 f5e2 F6e3 f8e3 in diagnostic mode, found water level sensor issue, I replaced water level sensor and ran a test cycle in diagnostic mode, unit tested good.

Near Muhly Cove, Austin, TX 78738
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for customer complaint of broken pieces, found tub ring broken due to failed suspension rods, ordering tub ring and suspension rods. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 4 W10780045 (suspension)s and 1 WPW10531289 (tub ring)"

Near Kevin Ln, Austin, TX 78734
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site to inspect fridge for frosting, upon inspection for gap in freezer lining found left side was not touching edge, manipulated gasket and corrected hinges to fill gap and seal correctly. Blow dried the gasket to seal shape. Complete"

Near Autumn Leaf Dr, New Braunfels, TX 78130
Noah D.

Noah D.

DRYER WHIRLPOOL WED4950HW0 "Arrived on site to inspect dryer for not drying, upon inspection found the exit thermistor shorts. Replaced thermistor and tested. Bad airflow detected at vent. Instructed customer to have blockage removed. Complete"

Near Walter Ellison Dr, Lockhart, TX 78644
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for unit not going advancing to next cycle after unit has filled with water. Tested unit in diagnostics. Unit got through fill stage then Shut off abruptly. Tested unit again. Found that electricity from plug is dropping voltage and is not allowing unit to get through cycles. Plugged unit in to another socket to test. Unit test good. No leaks at this time. Job complete

Near Timber Ridge Dr, Austin, TX 78741
Lou S.

Lou S.

DRYER SAMSUNG DV56H9100EG/A2 "Arrived on site to install previously diagnosed and ordered part. Due to the tension pulley separating, I removed and replaced the tension pulley and tested. Unit is operating as designed. No lint observed during service, job completed."

Near Sansone Dr, Round Rock, TX 78665
James C.

James C.

REFRIGERATOR WHIRLPOOL KRFC300ESS03 Arrived on site and tested operation. Found right door sitting taller than left door. Found lower hinges have separate reveals caused by bent hinges. Will need to return with new hinges to repair. ; ordrng 1 W10917991 (hinge-door) and 1 W10917992 (hinge-door) and 1 WP12963204ED (hinge) and 1 WP12963205ED (door hinge)

Near Bridgepoint Dr, Kingsland, TX 78639
Clif L.

Clif L.

REFRIGERATOR FRIGIDAIRE LFSS2612TF Arrived on site to diagnose a refrigerator that is not cooling properly. Found air leak in liner gaps causing damper to freeze. Sealed gaps with food grade silicone and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Marimoor Dr, Hutto, TX 78634
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT318FMDM2 Arrived on job for complaints of freezing temperature. Found control not responding properly After replacement test operation.

Near Sundance Parkway, New Braunfels, TX 78130
David S.

David S.

MICROWAVE WHIRLPOOL WMH31017AS3 Arrived on site fo hood light not working. I inspected the unit and work area. I found the socket had a bulb housing stuck in it. I replaced the house. I. I replaced the hulk and tested the light. The hood light now works.

Near Banner Ave, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT318FMDM Arrived on job for complaints of cold temperature in refrigerator. Found thermistor out of range.

Near Sundance Parkway, New Braunfels, TX 78130
Al R.

Al R.

DRYER WHIRLPOOL GEW9250PL1 "Arrived to inspect dryer not starting.I opened the door, closed the door and unit powered on as designed.I preformed this 3 more times before leaving. I even let the customer power on the unit and it worked fine.Job complete"

Near Wells Dr, Kempner, TX 76539
Richard P.

Richard P.

VENTHOOD UNKNOWN WVW51UC6HV0 Arrived onsite for the vent making a noise. Was not able to install blower motor because the vent hood installed too high for me to gain access to the blower motor. Advised customer to have someone to uninstall the vent hood so we can gain access and to call us when it’s uninstalled. ; saved tckt

Near Medlin Creek Loop, Dripping Springs, TX 78620
Eman J.

Eman J.

MICROWAVE WHIRLPOOL WMH54521JZ Arrived onsite for microwave not heating. Tested system. Found magnetron faulty. Replaced magnetron. Tested system. Everything works as designed. Job complete.

Near Dulac Dr, Austin, TX 78729
Clif L.

Clif L.

COOKTOP JENN-AIR JGCP436HM00 Arrived on site to diagnose a cooktop that is making unusual noises. Found ac air vent pointing directly at cooktop causing flame distortion and crackling noise. Contacted Techline to advise issue is caused by environmental circumstances and no repairs are possible to correct it. Spoke with Scott and he documented file.File#7728102735

Near Oak Ridge Dr, Round Rock, TX 78681
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL MRT311FFFZ Arrived onsite to install previously diagnosed parts. I found the current door is sealing and doesn’t need to be replaced. I also found a gap between the chassis and liner of the RC section at the bottom. Upon inspection of the FC I noticed a patch of ice formed on the right side of the evap cover. I removed the evap cover and found a large block of ice on the right side over the thermistor capillary and suction lines with no frost pattern present the unit will need a sealed system repair with new evaporator and compressor. The customer would like to reach out to the manufacturer to see what the options are for replacing the unit. Ordering evaporator (W10836706) compressor (WPW10507886) access valve (W10913906) o

Near Mayfield Dr, Round Rock, TX 78681
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not heating. I put the unit into diagnostics and the unit showed a F7E1 code indicating a bad heater element. I tested amp draw on the element and got a 0 reading when the element was supposed to engage. I replaced the heater element and the new one drew 8 amps during heating which is within factory standard for the heaters amp draw. The unit is now working as designed and no leaks detected during time of service.

Near Brean Down Rd, Pflugerville, TX 78660
Tyler  G.

Tyler G.

RANGE KITCHENAID KFDC506JSS00 Arrived on site for a range that would not turn on. Upon further inspection I found that the UA control board as well as the encoder knob selection for the oven or not communicating with one another we will need to order both parts in order to get the issue resolved other than that everything else on the oven is working perfectly fine and functioning as designed. Unit was giving a F2e2 error code; ordrng 1 W11384768 (CONTROL ELECTRIC ) and 1 W11385634 (MAIN CONTROL)

Near La Quinta Dr, Georgetown, TX 78628
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for wall oven combo intermittently not heating. I replaced the ACU control and the unit is working as designed. I advised the resident to keep an eye on it and to let us know if there are any more heating issue. Job complete.

Near Calipatria Ln, Pflugerville, TX 78660
Richard P.

Richard P.

WASHER LG WM3570HWA Arrived onsite for the washer filling up with too much water causing the water to leak out the door. During testing found that the pressure switch hose had popped off the tub causing the pressure switch to not work correctly. Installed pressure switch hose back on and washer tested fine and no leaks detected. Complete

Near Lynchburg Dr, Austin, TX 78738
Al R.

Al R.

WASHER WHIRLPOOL WTW4816FW2 Arrived to inspect washer not draining.Confirmed the complaint through diagnostics test.Removed and replaced the drain pump and noticed a massive blockage of what customer explained as a giant rug she washed.Reassembled and unit tested as designed and drained.All water lines were dry at the time of service.Job complete

Near Liberty Bell Ct, Temple, TX 76502
Al R.

Al R.

WASHER MAYTAG MHWE500VP00 Arrived to inspect front load washer knock during spin cycle.Customer had a video of unit sounds.The unit sounded like an airplane was directly over the top of the residence.The other noise is directly related to the bearing tub Is defective.I free spun the tub and confirmed the loud grinding noise.Unit will require a complete tub and bearing repair to fix the issues.Office and AHS thread informed.Needs more work ; ordrng 1 CNOTE (RESEARCH FOR PARTS NEEDED IF AUTHORIZED ) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (2 MAN 2 HOURS)

Near CR - 4938, Kempner, TX 76539
Tyler  G.

Tyler G.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for ice machine not making ice. Upon further inspection I found that there is a sealed system issue. Ran the ice machine through diagnostics and all the hardware checked out perfectly fine and passed every test on the backside of the ice machine the compressor has a rusted hole in it oh that is almost gone completely through the compressor and is about the size of a softball.

Near Gabriel Woods Dr, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR FRIGIDAIRE LFHG2251TF6 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=8 degrees & RC=41 degrees. Customer advised that they saw a harness not connected at the back of the unit near the compressor. I removed the back cover and found the harness. Looking at the wiring diagram, I found that the connection goes to the mullion after tracing the wiring. Also found the mullion badly sweating. I reconnected the harness and tested and the mullion is operating as designed. Other than the connection, I found no mechanical issues with the unit at this time. No water leaks observed during service, job completed."

Near Naset Dr, Georgetown, TX 78626

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