Service History 75

We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78758
Wesley
Job Details: 10/25/2021
Arrived onsite for dryer gasket coming off of door. Used adhesive and the new gasket to repair. Unit is now operating as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78728
Taylor M
Job Details: 10/25/2021
"Arrived on site to diagnose washer filling up too much and making a loud clicking noise. Upon arrival I put the unit into service diagnostics and found no fault codes, I put the unit into a service diagnostics cycle and found that the unit is operating properly as designed. I found service pointer #W11520474 regarding clicking or metal on metal noises regarding the complaint of clicking noises emanating from the unit, i put the unit in a manual high spin per the service pointer and was unable to replicate any noise. I gained access beneath the unit and found no evidence of a gearcase failure or drive system failure, I am ordering a new control to complete the repair and the office will schedule return service when the part arrives. ; ordrng 1 W11170317 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC1
Near Austin, TX 78752
Scott
Job Details: 10/25/2021
Arrived on site for door locked and not opening . Found standing water in tub . Ran diagnostics got long error code . Found drain pump has faile . Ordering drain pump. Call to set return ; ordrng 1 W11319789 (Drain pump)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Austin, TX 78750
David Z
Job Details: 10/25/2021
"Arrived on site to diagnose microwave that doesnt seem to be properly recognizing door opening and closing. Customer describes that the unit is basically acting like the door is closed and light doesnt always go on and off when it should. Based on inspection it looks like interlocks arent properly triggering. Ordering interlocks and housings for them, control as well.; ordrng 1 W11413135 (Control) and 1 WP8206419 (Top Interlock) and 1 W10211974 (Bottom Switch) and 1 WPW10156813 (Bottom interlock) and 1 W10727360 (Top Switch) and 1 W10269458 (Top Switch 2)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
Kayman
Job Details: 10/25/2021
Arrived onsite for dishwasher with loose toe kick or it is falling off. Upon inspection I confirmed the complaint and corrected the toe kick. I ran diagnostics and found it ran through as designed with no error codes present. No leaks detected during time of service and the unit is working as designed. Job complete.
We serviced a
KENMORE DISHWASHER
Model 665.14815N612
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/25/2021
"Arrived on site to install previous diagnosed part. Removed failed sump and installed new. Performed diagnostics mode and monitored operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Cedar Creek, TX 78612
Matthew
Job Details: 10/25/2021
Arrived onsite to replace previously diagnosed part per whirlpool recommendation. Replaced switch membrane panel due to intermittent issues. Tested unit at 350 degrees and unit heating without issue. Job complete
We serviced a
KITCHENAID Dishwasher
Model KUDS01FLBL6
Near Austin, TX 78730
David Z
Job Details: 10/25/2021
Customer requested we diagnose dishwasher that has issues closing the door. Unit will need to have hinges possibly aligned. Return visit to be set by office when we go back on built in refrigerator.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78744
Jacob
Job Details: 10/25/2021
Arrived onsite for unit not making ice. Looked at the unit and found that the ice maker had ice in the tray but never fully dropped out of the tray. Replaced ice maker. Let tenant know to give the unit sometime before ice is being made. No issues at this time. Job complete
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Austin, TX 78704
Jacob
Job Details: 10/25/2021
"Arrived onsite for unit shaking more than usual. Looked at the unit, ran a quick cycle. Unit did Shake but noticed that the customer had thrown in pants with some underwear which wouldn?t make the unit go out of balance. Let customer know that to not wash a load of clothes on normal if it is a mixture of clothes. Clothes need to be separated and used with the correct settings to wash with out the drum bouncing more than it should be. Also noticed the unit was un balanced. Re balanced the unit. Unit tested good. No leaks at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, TX 78641
Justin
Job Details: 10/23/2021
"Arrived on site to install previously diagnosed parts.I installed the new freezer door. I found the gasket sealing correctly now. The freezer door does not come with the nameplate. I am ordering the nameplate to return and install. ordrng 1 W10839793 (Nameplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS01
Near Austin, TX 78717
Justin
Job Details: 10/23/2021
"Arrived on site for a refrigerator with the ice maker creating solid blocks of ice in the ice bin and leaking. Upon arrival the customer stated that the ice maker is making ice, but will drop a big block of ice, and the ice will not break into pieces. Upon further inspection I found that the ice block was as the mold would make it, but it looks like it is not breaking it up. I checked temps and found the FC at 3?F and the IB at 14?F. I then ran an IM harvest in diagnostics and found the harvest working as designed. However, it appeared that the IM would harvest before the ice was completely frozen, which would allow the ice to slip out before it broke. This indicates a faulty thermistor on the IM. I installed the new IM and then tested the unit again. The unit is now running as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Austin, TX 78717
Justin
Job Details: 10/23/2021
"Arrived on site for a refrigerator that was freezing up or to cold in the freezer. Upon arrival the customer stated the refrigerator compartment is the one freezing up items. I checked temps and found the FC at 2?F and the RC at 38?F. I found the items typically freezing were right by where the cold air comes in from the baffle, and at the back of the unit. I informed the customer on the way the unit cools and how this is normal operation. Upon further inspection I did find a small tear in the right side RC door gasket. It is not creating an air gap yet, but may in the future. Due to this I am ordering a gasket to return and replace. Office to reschedule. ; ordrng 1 W10830055 (RC Gasket)"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Austin, TX 78717
Justin
Job Details: 10/23/2021
"Arrived on site to install previously diagnosed parts. I installed the left three bezels, I am ordering two more bezels to replace the right two on the cooktop. Office to reschedule.; ordrng 2 W10853046 (Bezels)s"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Austin, TX 78729
Justin
Job Details: 10/23/2021
Arrived on site for a dryer with a loud screeching noise. I tested the unit and found the sound to be a scratching or scraping noise. Upon further inspection I found a rock in the unit that was most likely causing the noise. I could see the felt on the back of the tub folded over where the rock may have been stuck. I removed the rock and tested the unit again. The unit was no longer making any noise. I ran the unit for several minutes and the noise never occurred again. The unit is now working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Leander, TX 78641
Justin
Job Details: 10/23/2021
"Arrived on site for a range with one of the burners not working. Upon arrival the customer stated the unit began working today, but has not worked properly since they have owned it. They would have to use a lighter to start the flame for the front right burner. Upon further inspection I found the orifice holder needing to be adjusted and not making proper contact with the cooktop surface. This is most likely allowing gas to seep out of the wrong spot and not hit the ignitor. I unscrewed the orifice holder and aligned it properly. The unit is working as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Leander, TX 78641
Justin
Job Details: 10/23/2021
"Arrived on site for a dishwasher not draining. Upon arrival the tub was full of water. I tried to manually drain it with the cancel button, but nothing was draining. I then checked voltage to the drain pump and found 120VAC. This indicates a faulty drain pump. I installed the new drain pump and then ran a diagnostics cycle. The unit is now working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Austin, TX 78729
Justin
Job Details: 10/23/2021
Arrived on site to install previously diagnosed parts. I installed the new control and drain pump. I then ran a calibration cycle on the unit. I ran a diagnostics test cycle and found the unit now running as designed. No leaks observed at the time of service.Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS00
Near Austin, TX 78703
Luis
Job Details: 10/22/2021
"Arrived on site for no ice. Removed filter found no water in filter,ran fill test no water valve is getting energized,removed line under unit no water. Diagnosed water shut off under sink,tuned on water source icemaker ran through a cycle and filled with water.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Austin, TX 78746
Kevin
Job Details: 10/22/2021
"Arrived on site and found upper freezer ceiling light out. Installed new light and fixed issue with all other lights. All lights now functioning as designed. job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVT01
Near Austin, TX 78759
David Z
Job Details: 10/22/2021
Arrived on site to install thermostat to resolve fridge no cool. Installed new thermostat and tested function. Verified unit working on all settings.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Austin, TX 78704
Leonardo
Job Details: 10/22/2021
Arrived onsite for front left and front right burners not working right. Test unit and found knobs were not on correctly and burner cap were not on correctly. Replaced knob and burner cap per unit specs. Unit tested good.
We serviced a
KENMORE REFRIGERATOR
Model 253.6580250A
Near Georgetown, TX 78628
Lou
Job Details: 10/22/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=64 degrees. I removed the evap cover and found a small block of ice on the evaporator capillary tube and no frost on the evaporator. I checked the compressor and felt it very hot to touch. I found the condensate tube leaking in the evaporator pan to the right of the compressor. Thinking it was vibration from the condenser coil, I slightly lifted the tubing and found the water in the pan not moving. When I lowered the tubing back into the pan, air was blowing out even more.No water connections to unit, job completed."
We serviced a
KITCHEN AID VENTHOOD
Model UXB1200DYS
Near Leander, TX 78641
Taylor M
Job Details: 10/22/2021
"Arrived on site to diagnose a vent hood with filters that are difficult to remove, upon arrival I found that the unit has the wrong screws holding back panel in place causing the filters to not sit properly in the vent hood, I replaced the screws with lower profile ones and now the filters fit properly, unit is operating properly as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78744
Jacob
Job Details: 10/22/2021
Arrived onsite for the unit not powering on. Tested the unit and unit would not turn on. Upon further inspection. Found that the wires at the junction box on the unit were not tied together to make good contact for powering the unit on. Re attached the wires correctly. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HZ0
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/22/2021
Arrived on site to install previously diagnosed part. Removed blower and installed new blower. Tested oven and at 175 F8E0 came back on. Gained access to control and inspected harness. Harness was good but control was not sending proper voltage to blower. Removed control and installed new control. Tested oven and at 175 fan kicked on and oven preheated as designed. Job completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB4
Near Austin, TX 78741
Leonardo
Job Details: 10/22/2021
"Arrived on site to replace control board. Replaced control board,unit test good. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Pflugerville, TX 78660
Wesley
Job Details: 10/22/2021
"Arrived onsite for hi fridge temps. Found fresh food evap frozen through. Ordering harness and pan and evap cover, ordering control and UI if available by following weekday otherwise run without. Customer to defrost unit for 48hrs prior to service. ; ordrng 1 W10843055 (Control) and 1 W11188493 (Evap cover) and 1 W11387386 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78758
David Z
Job Details: 10/22/2021
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Austin, TX 78727
David Z
Job Details: 10/22/2021
"Arrived on site to diagnose washer that is sometimes going off balance during bulky loads with towels, and some loads are still retaining odor in the clothes. Checked the inside of the unit and could not find any doors at all, or any evidence of mildew or standing water. Had customer show me their detergent, which is a plant based natural brand. Could not find any fault or odors with machine. Advised to use warmer water temps to assist in breaking down thicker detergents, which should assist with odor related issues, and to continue running affresh. I checked codes for off balance and found no codes present. When I ran the unit in a high speed spin, I found the unit rocking a bit on a diagonal axis, which I was able to resolve by adjusting a rear foot. Unit vibrates and moves less. I advised to add more items to towel and bedding style loads to make sure it doesnt go off balance due to wadding up. Unit is working as designed, and no failures were found. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78737
Robert
Job Details: 10/22/2021
Arrived on call to replace previous diagnosed part. After installation test operation sound is now normal.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Marcos, TX 78666
Noah D
Job Details: 10/22/2021
"Arrived on site to inspect unit for not filling, upon inspection found valve clogged with sediment, replaced valve and tested water. All functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDB02
Near Leander, TX 78641
Kayman
Job Details: 10/22/2021
Arrived onsite for refrigerator not making ice. Upon arrival I found the M/S did not match my records. I corrected the numbers. I found while in diagnostics I could not get function from the ice maker and it showed a code for faulty motor or time out. I inspected the hinge harness by pulling on each wire all looked to be intact. I verified voltage to the ice maker.. ; ordrng 1 W10873791 (Ice maker) and 1 WPW10341320 (Valve) and 1 W11035841 (Control)
We serviced a
WHIRLPOOL COOKTOP
Model JGCP436HL
Near Leander, TX 78641
Taylor M
Job Details: 10/22/2021
"Arrived on site to diagnose cooktop with the left front burner head not igniting properly, the customer informed me that the unit is intermittent on multiple burners, I found upon testing that the front left and front center burner heads are not igniting properly. I replaced the burner head for the front left burner and now it is operating properly as designed,I am ordering another burner head for the front center burner to complete the repair. Office to reschedule when the part arrives.; ordrng 1 W11319683 (Burner head)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78723
Matthew
Job Details: 10/22/2021
"Arrived onsite for washer not washing correctly. Upon arrival put unit in diagnostics. Found error code for motor fault. Tested unit and found no agitation. Inspected underneath unit and found faulty actuator. Per Whirlpool, must replace faulty actuator. Used truck stock actuator and replace. Tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
Kayman
Job Details: 10/22/2021
Arrived onsite for dishwasher with broken dispenser. Upon inspection I confirmed the complaint and found the push button for the dispenser door had broken out. I replaced the dispenser and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Kayman
Job Details: 10/22/2021
Arrived onsite for dishwasher not washing dishes or drying. Upon inspection I found no error codes stored on the system. I ran diagnostics through and the unit is working as designed. There is a rust spot on the outer door panel so I replaced it with new. No repairs needed at this time. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Pflugerville, TX 78660
Wesley
Job Details: 10/22/2021
"Arrived onsite for oven over temperature. Tested oven temp with k-type digital thermometer and found unit is cycling properly after initial preheat, within 25f degrees of set temp. All checks good."
We serviced a
GE RANGE
Model C2S995SEL1SS
Near Austin, TX 78738
Brandon
Job Details: 10/22/2021
"Arrived on site to replace control board for failed display,t, ordering control. ; ordrng 1 WB27X29494 (Control) and 1 Cnote (Office to reschedule)"
We serviced a
KITCHENAID RANGE
Model KDRS467VSS05
Near Austin, TX 78703
Leonardo
Job Details: 10/22/2021
Arrived on site to replace control board and blower. Installed control board and blower. Tested the unit and still read error code.Ordering new blower. Office to reschedule; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Briggs, TX 78608
Cliff
Job Details: 10/22/2021
Arrived on site to diagnose a washer that is not spinning. Found latch assembly failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WFC8090GX0
Near Austin, TX 78737
Robert
Job Details: 10/22/2021
Arrived on call for complaint of not drying properly. Ran drying cycle and heater working. Called tech line to report findings and with no error codes and heater working they determined that unit working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Leander, TX 78641
Taylor M
Job Details: 10/22/2021
"Arrived on site to diagnose a dishwasher that is tripping the breaker overnight, i gained access to the unit and put the unit into service diagnostics and checked for fault codes, I found f7e1 for no heat, I put the unit into a diagnostics cycle and found that the unit is not heating at the element at the end of the cycle, I gained access and found that the element is open, causing a failure in the heating circuit. ; ordrng 1 W10703867 (Heater)"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/22/2021
"Arrived on site for drum is not turning, motor sounds like it is running, OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY, OPERATIONS-WASH CYCLE NOT WORKING PROPERLY. Ran diagnostics, no error codes. Ran diagnostics sin and could hear motor spin without any unusual noises but drum wasnt spinning. Tried to run tumble same result. Removed rear cover and found belt had fallen off and wheel was loose. Tightened wheel as tight as I could to avoid damaging threads and installed new belt. Tested washer and drum is spinning as designed. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Scott
Job Details: 10/22/2021
"Arrived on site , found no voltage at outlet , checked breaker . Advised electrician will needed to look at outlet . Job complete ."
We serviced a
WHIRLPOOL FREEZER
Model KRMF706EBS01
Near Killeen, TX 76543
Tyler
Job Details: 10/22/2021
"Arrived on site for refrigerator not cooling or making ice properly as well as making odd noises. Upon arrival confirmed complaint. Ran following tests:RC thermistor p5/1&2 7.4 kohms, FC thermistor p5/3&4 22.3 kohms. FC defrost thermistor p8/1&2 22.5kohms, RC evap thermistor p8/3&4 11.7 kohms. Found rc evap thermistor/fan assembly failing. Also found drip pan bowed, drain line letting in hot air, and deli ui controls corrosion. ordrng 6 Shims (Rc evap Shims)s and 1 WPW10769076 (Ui deli) and 1 W11170612 (Deli harness) and 1 W11087438 (Rc evap fan) and 1 Silicone (Clear)"
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZQ0
Near Lakeway, TX 78734
Brandon
Job Details: 10/22/2021
"Arrived on site for customer complaint of unit over producing ice, found failed bin thermistor, I replaced bin thermistor, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY02
Near Temple, TX 76502
Al
Job Details: 10/22/2021
Arrived on site and inspected a garage refrigerator not cooling. Found the compressor was defective causing the issues.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near The Hills, TX 78738
Brandon
Job Details: 10/22/2021
"Arrived on site to replace gearcase, belt, and cam, after replacing I ran dmls calibration, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Austin, TX 78749
Kevin
Job Details: 10/22/2021
"Arrived on site and replaced valve assembly diagnosed on previous visit, after replacement ran a diagnostic cycle and washer is operating properly.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS1
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/22/2021
Arrived on site to install previously diagnosed part. Range had power upon entering home. I unplugged the range and removed the DSI board and installed new DSI board. Powered back on and range tripped the breaker. Tried resetting breaker and still wouldnt turn on and continued tripping breaker. Checked control for continuity. Checked outlet at the wall and it was good. I will be ordering a new main harness. Also ordering another main control board and DSI board just in case the main harness does not solve the repeated tripping of the breaker. Will also return with valve. Please expedite return if at all possible. ; ordrng 1 W11162730 (DSI board) and 1 W11317846 (Control) and 1 W10842520 (Main harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV02
Near Austin, TX 78725
Matthew
Job Details: 10/22/2021
"Arrived onsite for refrigerator, frost buildup in freezer compartment. Unit is cooling properly. Upon inspection found gasket sagging not making a good seal and allowing warm air to enter and frost over food. Inspected gasket for Any ripping or tearing and found none , reset gasket into slot and molded to fit. Gasket is sitting properly making a good seal. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Austin, TX 78754
Matthew
Job Details: 10/22/2021
"Arrived onsite to clear drain line of debris. Debris causing drain pan to fill and freeze over. Cleared drain pan, flushed line and cleared tube. Unit is now draining properly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Kempner, TX 76539
Tyler
Job Details: 10/22/2021
Arrived on site for refrigerator neigh dented r.side rc door. Upon arrival confirmed complaint.
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS3
Near Austin, TX 78737
Brandon
Job Details: 10/22/2021
"Arrived on site to replace blower motor, ordering blower motor. ; ordrng 1 W11106377 (Blower motor) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB
Near Leander, TX 78641
Kayman
Job Details: 10/22/2021
Arrived onsite for dishwasher not powering on. Upon inspection I confirmed the complaint. I accessed the junction box and found the neutral wire had come disconnected from the wire nut causing the failure. I corrected the wire and was able to power on and test the unit. The unit ran through as designed with no leaks detected during time of service. Job complete.
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Luling, TX 78648
Noah D
Job Details: 10/22/2021
"Arrived on site to inspect unit for not drying, upon inspection found the unit was heating and the coils drew 21 amps. Air flow was good but the inlet vent was covered in dust. Cleared inlet vent and tested. Drum was warmer then previously. Complete"
We serviced a
GE WASHER
Model GTW330ASKWW
Near Luling, TX 78648
Noah D
Job Details: 10/22/2021
"Arrived on site to inspect unit for not spinning out clothes and always adding water. Upon inspection found the unit did not cycle correctly and was adding water during a drain and spin, replaced control and pressure sensor. All functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near New Braunfels, TX 78132
Andrew
Job Details: 10/22/2021
"Arrived on site to test unit for mullion not engaging with catch, test unit found unit unleveled, adjusted unit to were catch engages, unable to level unit properly do to floors being unleveled, advised customer to contact contractor to address unleveled floor issue, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near New Braunfels, TX 78130
Andrew
Job Details: 10/22/2021
"Arrived on site to test unit for light not working, tested unit found no voltage to light socket, replaced control board, tested unit,heated water for 1 minute, unit working properly, job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Luling, TX 78648
Noah D
Job Details: 10/22/2021
"Arrived on site to inspect unit for not making enough ice, upon inspection found the icemaker thermistor out of range, replaced ice-maker with thermistor and tested. All functions returned. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Georgetown, TX 78633
Cliff
Job Details: 10/22/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78731
Luis
Job Details: 10/22/2021
"Arrived on site. Found fresh food section warm,ice build up on freezer evaporator cover,ran diagnostics compressor powered on,good air flow in fresh food section,no air flow in freezer or ice box fan both fans not powering on. Ran defrost heater diagnosed unit will need cover,harness both fans and the control kit; ordrng 1 W11533213 (Control kit) and 1 W11394920 (Freezer cover) and 1 W11396530 (Harness) and 1 W11407678 (Ice box fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Austin, TX 78748
Kevin
Job Details: 10/22/2021
"Arrived on site to test unit for not making crushed ice. Found the solenoid was stuck, not changing position. Installed new solenoid and tested unit. Unit is now functioning as designed. no leaks detected, job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Austin, TX 78757
Luis
Job Details: 10/22/2021
"Arrived on site for no water. Diagnosed a frozen water tank,flushed water through lines changed temperature setting to prevent water line from freezing."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Dripping Springs, TX 78620
Robert
Job Details: 10/22/2021
Arrived on call to replace previous diagnosed part. After installation test operation. All functions working properly.
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Georgetown, TX 78633
Cliff
Job Details: 10/22/2021
Arrived on site to diagnose a washer that is not dispensing fabric softener. Found dispenser assembly not operating properly and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Niederwald, TX 78640
Brandon
Job Details: 10/22/2021
"Arrived on site for customer complaint of unit not working after a power surge, found wires shorted to ground on ignition switches, failed control board, and wire harness as well as light not shutting off. Ordering parts. ; ordrng 1 W10889764 (Power cord) and 1 W10885903 (Switch harness) and 1 Cnote (Office to reschedule) and 1 W10627802 (Door switch) and 1 Cnote (Parts research for main wire harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Manchaca, TX 78652
Leonardo
Job Details: 10/22/2021
Arrived on site for unit not washing. Tested unit and found that sump and motor is not working.
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW2
Near Austin, TX 78756
Scott
Job Details: 10/22/2021
"Arrived on site for water not stopping in tub . Found cold valve stuck open . Replace valve housing ran calibration and diagnostics wash. All checked normal . No water leaks detected .
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS05
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/22/2021
"Arrived on site to install previous diagnosed parts. Removed failed latch, control panel, main control and harness. Assembled unit and tested operation. All tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM04
Near Austin, TX 78758
Scott
Job Details: 10/22/2021
Arrived on site for gasket not staying on fresh food door . Found Chanel gasket sits in slightly warped due to insulation expansion. Ordering door and gasket . No water leaks detected at time of service. Call to set return. ; ordrng 1 W10638684 (Fresh food door ss) and 1 W11030683 (Gasket)
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/22/2021
"Arrived on site for refrigerator lights flickering. Inspected unit and work area. Found RC side lights and deli lights flickering. Powered unit on and off and found light still flickering. Traced circuit and found right deli light at fault. Removed failed led module and installed new. Tested light operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Hutto, TX 78634
Wesley
Job Details: 10/22/2021
Arrived onsite for door not closing automatically and found unit closer not corresponding on the left door. Ordering closer to repair. Also advised customer on noisy icemaker motor being caused by binding ice and the way to address that is to unbind the ice by removing the tray as needed to unbind the ice. ; ordrng 1 WP12028505AP (Closer)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near New Braunfels, TX 78132
Andrew
Job Details: 10/22/2021
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near New Braunfels, TX 78132
Andrew
Job Details: 10/22/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Georgetown, TX 78633
Cliff
Job Details: 10/22/2021
Arrived on site to diagnose a refrigerator with light not working. Found freezer led module failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18PNZB1
Near Austin, TX 78734
Luis
Job Details: 10/22/2021
"Arrived on site for water constantly running. Diagnosed defective water sensor in pump,replaced pump assembly ran unit through a normal operating cycle,water shutting off after water pan is full. ; used 1 W11542867 (Pump) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Killeen, TX 76549
Tyler
Job Details: 10/22/2021
Arrived on site for refrigerator needing previously diagnosed auger motor and shaft. Upon arrival I confirm prior diagnosis after further inspection though I found that the cause of the August autho not working is because it was not receiving the 130 to 140 VDC needed from the main control. I found that the water dispenser still work correctly the left hinge door switch as well as infrared switch were all functioning as designed. Will need to return with hv control. Office to reschedule once availability of parts is known.; ordrng 1 WPW10675033 (Hv control) and 1 W11289496 (Lh door switch) and 1 WPW10624574 (Power supply board)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Scott
Job Details: 10/22/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Leander, TX 78641
Kayman
Job Details: 10/22/2021
Arrived onsite for refrigerator not dispensing water. Upon inspection I found the unit is dispensing water at this time the customer states that it is intermittent through out the day. I pulled the unit from the wall and found the water line was stuck under the unit likely causing the intermittent water issue. I explained my findings to the customer and asked them to monitor the unit over the next few days to see if correcting the water line has any affect on the situation. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Leander, TX 78641
Kayman
Job Details: 10/22/2021
Arrived onsite to install previously diagnosed parts. I installed the door and control box. The unit was still frosted up on the inside and I was not able to further diagnose. I advised the customer to manually defrost the unit and monitor for ice build up. I found the new door would not seal on the bottom left corner so I used my heat gun to form the gasket. I applied some tape to that corner to ensure a good seal. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Austin, TX 78702
Jacob
Job Details: 10/22/2021
Arrived onsite with MZ to replace parts to the unit. Replaced parts. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/22/2021
"Arrived on site for AIG REF compressor making loud noises, repeat issue. Found fan motor was making the noise. Compressor is good. Found UI control was not reading at display properly and having voltage issues. Also ordering new fan motor with thermistor due to defrost issues. Customer knows to defrost fridge 24 hours before we arrive and to lay towels down just in case water overflows water tray beneath fridge. . ; ordrng 1 W10789393 (Autho UI Control) and 1 W11032800 (AUTHO Fan motor)"
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/22/2021
"Arrived on site for dryer making noise during cycle. Inspected unit and work area. Verified noise failure. Disassembled unit and tested dryer components. Found all moving components. Found all operating as designed. Tested motor operation by bypassing door switch and found failure within motor. Will need to replace blower wheel and motor.Removed failed motor and blower wheel, installed new. Assembled unit and tested operation. All tested good.
We serviced a
MAYTAG DRYER
Model GEW9868KQ3
Near Copperas Cove, TX 76522
Al
Job Details: 10/22/2021
"Arrived on site for a 2/2 on a dryer needed a cord. I discovered the unit didnt have a terminal block for any cord to be installed. Customer had already purchased a cord and an adapter for the unit, but did have the terminal block. Ordering the terminal block to complete repair. Office to schedule return services ; ordrng 1 279320 (TERMINAL BLOCK)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Lockhart, TX 78644
Noah D
Job Details: 10/22/2021
"Arrived on-site to inspect unit for not pulling steam, upon inspection found the unit was working normally and passed the paper test. took pictures, unit is working to specs. Complete"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Killeen, TX 76542
Al
Job Details: 10/22/2021
Arrived back on site to install previously ordered parts. Called Whirlpool Tech Line spoke with STEVE SR# 7732058364 due to the amount of times Ive replaced the UI. I was advised to check and replace the main control and UI. After replacing the above the unit worked properly. Job complete
We serviced a
MAYTAG WASHER
Model MAH8700AWW
Near Copperas Cove, TX 76522
Al
Job Details: 10/22/2021
Arrived on site 1/2 on a washer leaking from the valve. Confirmed the complaint and found it was defective causing the malfunction leaking. R&R and unit tested as designed. Job complete
We serviced a
KITCHENAID FREEZER
Model WRV986FDEM01
Near Georgetown, TX 78628
Lou
Job Details: 10/22/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the center rail mullion, mullion cover and center adaptor not sealing properly, I removed and replaced all parts and found the rail mullion damaged. Notified the office and will return damaged part. Also removed and replaced the UI per previous diagnosis. Due to the unit continuing to not cool, I inspected the RC evaporator and found no frost pattern and the RC fan operating intermittently. I found the harness coming out of the cabinet corroded and possibly not making good contact.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Round Rock, TX 78681
Taylor M
Job Details: 10/22/2021
"Arrived on site to diagnose refrigerator not cooling in both sections, I gained access to the back of the unit and found that the compressor is not active, i gained access to the capacitor and start device, I replaced the start device and now the unit is operating properly as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVWX700XW2
Near Austin, TX 78737
Robert
Job Details: 10/22/2021
Arrived on call to drop off part
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near New Braunfels, TX 78132
Andrew
Job Details: 10/22/2021
"Arrived on site to test unit for long dry cycles, tested unit found heat pump assembly completely clogged.
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near New Braunfels, TX 78130
Andrew
Job Details: 10/22/2021
"Arrived on site to test unit for error code f25(tachometer error). Found m13 connection came loose. Secured connection, ran diagnostics, unit now working as designed. No leak detected. Job complete."
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Georgetown, TX 78626
Justin
Job Details: 10/22/2021
"Arrived on site for a dishwasher not heating. Upon arrival the customer stated the unit was also leaking. I gained access to the bottom of the unit and found a puddle of water. I could see the unit leaking from the seal at the sump to the motor. I then put the unit into diagnostics mode and tested all loads. I found the heater relay clicking and sending voltage, but not drawing amperage. This indicates an open element needing to be replaced. I am ordering the seal to return and replace with the element. Returning with the control to test the unit for heat after element is installed. Office to reschedule. ; ordrng 1 WD08X25471 (Motor and Sump Seal)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Dripping Springs, TX 78620
Robert
Job Details: 10/22/2021
Arrived on call to replace previous diagnosed part. After installation test operation ran oven at 300 for 15 minutes.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78738
Brandon
Job Details: 10/22/2021
"Arrived on site for customer complaint of of noise issues, found right side door cam failed, I replaced cam, the noise in the door went away, but there is more noise coming from right rear castor, ordering parts. ; ordrng 1 WP67005149 (Roller) and 1 Cnote (2 techs needed) and 1 67006434 (Axle) and 1 Cnote (Office to reschedule)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRX25FTSS01
Near Kempner, TX 76539
Tyler
Job Details: 10/22/2021
Arrived on site for refrigerator needing previously diagnosed parts. Upon arrival I siliconed in the cracks around door mold where bucket sits. Also replaced motor and dispenser kit. Reassembled and tested dispenser. Found it sealing as designed and no longer allowing air to ice bucket. Informed customer to give unit 24 hrs to refill bucket and give time for silicone to cure. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Temple, TX 76502
Al
Job Details: 10/22/2021
"Arrived on site and inspected dryer clanking noises. Confirmed the complaint and found screws and jewel lodged in the door gasket. Also the rollers, belt and pulley were aged and defective causing different noises. Replaced the above listed items, reassembled and unit tested properly to customers satisfaction. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Kempner, TX 76539
Tyler
Job Details: 10/22/2021
Arrived on site for refrigerator building up frost in top of compartment. Upon arrival found unit at 0 degrees. After further inspection I found outter liner upper righ5 hand corner separating. Also found top of door bowing in downward causing door gasket not to seal properly. Informed customer we would need to reschedule once availability of parts is known.; ordrng 1 W11233211 (Door) and 1 Silicone (Clear) and 1 W11507571 (Handle) and 1 W11496889 (Main control box)